2024 Ford F-250 Super Duty

What owners should know

Covers 2023–2026 · 6.7L Power Stroke diesel (standard and high output), 7.3L V8 and 6.8L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2024 Ford F-250 Super Duty. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Rear axle shaft or driveshaft failure

  Dealer (recall)

  Signs: Loss of drive power, or the truck rolling while in Park.

  Fix: Covered by Ford recalls on certain 2023, 2025 and 2026 trucks. Use the parking brake until it's fixed.

  May be covered free by recall 23V595000 / 25V866000 / 26V119000. Check the VIN at nhtsa.gov/recalls.

• Camera, screen and software problems

  Dealer (recall)

  Signs: Blank or frozen backup camera, screen glitches, warning messages.

  Fix: Several Ford recalls fix these with software updates. Ask a dealer to check for all open recalls and updates.

  May be covered free by recall several (check VIN). Check the VIN at nhtsa.gov/recalls.

• Diesel fuel system care

  Easy DIY

  Signs: These trucks still use the CP4-type high-pressure fuel pump.

  Fix: Change both fuel filters on schedule, drain the water separator, and buy fuel from busy stations.

  Shop: fuel filter kit▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Back Over Prevention:Display Function

  Jul 2026 · #26V489000

  Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 and 2023-2026 F-250 SD vehicles equipped with 8-inch SYNC infotainment screens. A software error may cause the rearview camera image to be obstructed by the infotainment home screen menu when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

  Risk and fix

  Risk: An obstructed rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

  Fix: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 7, 2026. Additional letters will be sent once the remedy is available, anticipated in September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C37. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 31, 2026.

• Electrical System: Integrated Trailer Brake Control

  Feb 2026 · #26V104000

  Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

  Risk and fix

  Risk: Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.

  Fix: The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.

• Back Over Prevention:Software

  May 2025 · #25V315000

  Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

  Risk and fix

  Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

  Fix: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

• Back Over Prevention: Sensing System: Camera

  Oct 2024 · #24V806000

  Ford Motor Company (Ford) is recalling certain 2023-2024 F-250, F-350, and F-450 vehicles. Water may enter the Tailgate Park Assist Sensor Interface Module (TPASIM) and cause the rearview camera image to display intermittently or appear blue or black.

  Risk and fix

  Risk: A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.

  Fix: Dealers will replace the tailgate top camera, wire harness, TPASIM module, and update the Image Processing Module A (IPMA) software, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S66.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Electrical System10

  1 involved a crash

  • Filed Sep 2026

    The contact owns a 2024 Ford F-250 SD. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting). The contact stated that while towing a trailer, several messages and warning lights were displayed informing the contact that the trailer was disconnected and that the exterior lights were inoperable. The dealer was contacted and performed the recall repair at the residence; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

  • Filed Jun 2026

    The dealer had attempted to repair the recall 26C10 on my truck that tows daily. The team has attempted to fix this problem with 3 service visits and performed multiple software flashes for Recall 26C10 which have failed to fix the safety defect. The trailer module hardware is bricked. Now I’m being told the module is on national back order and they are unsure what to do next.ñ, if this is even the fix. This is a serious safety issue that makes my truck useless for towing which is a major part of our regular use.

  • Filed Feb 2026

    The truck will shut off a short period of time after starting and often won't restart. It displays a message stating "Vehicle may not start/restart. Service now". Sometimes this message will pop up even without the vehicle shutting off. This has occurred in park, drive, and reverse. My wife was backing out of a parking spot when the vehicle shut off, leaving her in the middle of the parking lot unable to restart the vehicle. It was already at a dealer once for repairs and they claimed to have performed the work called out on a service bulletin. The issues have persisted even after these repairs. The vehicle is now back to the dealer to see if they can figure out what is going on.

  • Filed Dec 2025

    My vehicle instrument cluster is glitching and blacking out occasionally. I saw NHTSA recall campaign number: 25V-540 which is for 2025 vehicles but mine is a 2024. Maybe this recall should be expanded to 2024 models as well. It has been happening since I had the vehicle and has been reported to the shop twice. The last time I went they offered to reload the software but I need to get that done when I am free.

  • Filed Aug 2025

    The trucks electronic system is all messed up. The temperature for Fahrenheit shows at time to be 142,165 which we know is not correct. Then while driving the dash displays a message that truck is going to shut off and it does while we are are still driving. Dash will display that we have a trailer hitched on when we do not. Many different alerts show up on the dash while in drive mode. We bought the truck brand new and it barely even has 18,000 miles on it.

  • Showing the 5 most recent of 10.
• Unknown or Other9

  1 involved a crash

  • Filed Aug 2026

    When Google rolled out Gemini and forced it as an interface with the Android Auto (SOLD AS A FEATURE BY FORD) it was not ready. It is still not ready. As soon as I experienced the problem with the onscreen and voice navigation integration I looked for a solution. At the time that was a rollback to the older interface, Google Assistant. I was content to just use the older interface, but Google has sent out a push notification informing everybody they are killing Google Assistant September 4th 2026. Gemini AI is still not ready. All you have to do is talk to it to find it often gives wrong results even when exact correct data is available in Google's own database. The case that broke me was trying to drive to a business location I had never been to before. Its local and I am familiar with the road layout of the area, but enroute Gemini AI kept trying to get me to go to a wrong location on a block where the street address can not exist. I have seen Google maps be wrong before, and I have seen address look ups be wrong before. This was different. It was willfully wrong. Google maps and all other lookup tools where correct. Gemini AI was taking me to a wrong location, and even when told to double check the actual data from Google Maps, or the actual data from the company's own website it insisted on taking me to the wrong location. I tried a huge array of methods to get it unbroken down to letting it know when I arrived at the correct location, that it was wrong, and it needed to correct its process. It actively argued with me. THIS IS A HUGE SAFETY CONCERN when your choices are to not use the navigation system at all, deal with a flakey AI that CAUSES distracted driving, or pull over along a busy roadway and manually enter everything on your cell phone with your thumbs. IT IS DANGEROUS to the point I have investigated alternatives, but Gemini is making inroads into Apple/Carplay as well. It's a real problem.

  • Filed May 2026

    The vehicle looses the display screen and or the camera screen while driving forward and reverse at times. It also freezes up and glitches which then makes the reverse camera not in real-time causing a minor accident. The screen sometimes turns black and sometimes blue. Secondly the trailer towing lights don't work properly and say that the trailer disconnected or not working properly. We tow or move many vessels at work and it is not the trailers. It is the truck. I am sure I saw a recall ref the trailer plug but now it shows that there are no open recalls or issues. Again that is another safety issue. I have a ford bronco that had a reverse camera and display issue and it has a active recall on it. This f250 experiences the same issues. I don't know why it is not recalled

  • Filed Feb 2026

    The backup camera has a VERY elongated view so that what is seen on the screen is extremely stretched out and is almost unusable. I have owned many of these vehicles over the years and the cameras provided a good enough view that you could use it for backing up, as it should be. The current camera makes things behind you look very far away and things next to you look like you're going to hit them when you're actually several feet away (4'-6').

  • Filed Nov 2025

    What Happened: My 2024 Ford F-250 developed a coolant leak. The coolant lines run along the frame, and when I brought it to the dealership, they said the bent lines and leak were caused by “road debris” and refused warranty coverage. They claimed mud on the undercarriage meant I was off-roading. I only drive on normal gravel roads, and the truck had been parked for around three weeks before the leak appeared after a short drive around town. I did not hit anything. The placement of the coolant lines may make them vulnerable to minor debris in normal driving conditions. Dealer Experience: I also experienced dismissive treatment by the service advisor. When I arrived and said my pickup was leaking antifreeze, the advisor said, “Are you sure it’s not water?” The tone felt dismissive and made me feel like I wasn’t being taken seriously. Safety Concern: A coolant line damaged under normal driving conditions could lead to overheating and engine failure without warning. If these lines are routed in a location easily struck by road debris, this could be a design vulnerability. Outcome: I left the dealer due to lack of confidence in their diagnosis and had the repair done elsewhere. The other shop documented the bent line and leak. I want this recorded in case other owners report similar issues.

  • Filed Oct 2025

    This truck handles terribly when towing our camper, specifically when other vehicles are passing us or there is wind. It sways something awful!

  • Showing the 5 most recent of 9.
• Power Train6

  1 involved a crash

  • Filed Aug 2025

    Slight vibration at highway speed accompanied by faint grinding noise. Ford installed front auto locker to only one front wheel and a dummy full time locker to right front wheel in non trimmer 2024 f250 and f350s. They know the problem because they issued a tsb 52423 but do not contact truck owners of issue. Having only one locker makes the right side front axel spin at highway speeds and cause noise, vibration and unequal drag on the two front wheels causing the vehicle to drift to the right. Ford knows this, as evident by them going back to two locking auto hubs on 2025 models. My bigger concern is what happens in 100k k miles when the front differential being warn out by the highway speeds fails and locks up the front differential and suddenly locks the front right wheel and potentially sends the 7000 lb vehicle in an uncontrollable right turn. I am currently working with walker Ford to correct this issue with my truck. In my opion, this is a huge safety issue because Ford is aware of this problem but is not notifying owners of the issue with an official recall. Needed fix, replace right dummy locker hub with functional hub like the left side ( part number HC3Z3B396A $260), instal replacement volume line (part number HC3Z3C124B $51) if said truck does not already have one, and finally install 6 in vacume line (part number HC323C125C $6) to the front right hub. In my opion, Ford should be held fully liable for the human safety implications down the road if they continue to ignore this proplem.

  • Filed Aug 2025

    The contact owns a 2024 Ford F-250 SD. The contact stated that while the dealer was performing a routine service on the vehicle, the dealer informed the contact that the vehicle was designed with 2 different 4-Wheel Drive hubs, a driver's side automatic hub and a passenger's side dummy hub. The contact was concerned that the design could reduce fuel efficiency. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 18,000. The VIN was not available.

  • Filed Jul 2025

    I purchased my new 2024 Ford F250 on [XXX] with less than 30 miles on the odometer. It includes a 10-speed automatic transmission. I have noticed erratic up shifting and down shifting of the transmission. The problem started at approximately 700 miles on the vehicle. Additionally I have noticed that after initial starting the vehicle, when placed into drive or reverse, the transmission appears to slam into gear as noticed by a large jerk and loud sound. The vehicle continues to sound like there is a mismatch between the engine revving up and transmission lagging behind for some time, or as if the transmission is slipping gears. The new vehicle was taken into the dealership on 6/9/2025 at 7:00AM and work was reportedly completed and vehicle ready for pickup on [XXX]. I was informed that the service technician performed a break-in procedure and that everything was okay. Within 30 minutes of picking up the vehicle the same problem started reoccurring. I called my service advisor (Michael Garcia) the follow day, [XXX] to report the same issue. I spoke with the service agent and was not able to get a loaner vehicle until 6/28/2025. At this point the vehicle has less that 3,000 miles on it. I dropped off the vehicle at 7:00 AM on the 24th for repair. Today is the 7th of July, 2025, and I am still waiting for the dealership to give me the status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Mar 2025

    Transmission switching gears while driving. From 3 down to 1 or 6 down to 1. And not engaging gears. Sudden strong jerks, as if something fell off from under the hood.

  • Filed Feb 2025

    While on an incline with the front-end facing up-hill, in 2WD mode, the truck rolls backward after placed in "Park." The truck will continue rolling until application of the brakes. This happens every time. When in 4WD (H) mode, the truck does not roll when in "Park." This has occurred since we purchased the truck on 23 December 2024; however, until yesterday, we thought the truck was only sliding on our icy driveway. On 20 February 2025, we confirmed without a doubt that the truck is actually rolling while in "Park." To ensure the truck does not roll, after placing in "Park," we also apply the parking/emergency brake. This was reported to our local Ford dealer on 21 February 2025. A service appointment has been made.

  • Showing the 5 most recent of 6.
• Service Brakes5

  • Filed Jul 2026

    While driving, multiple warning lights illuminate simultaneously — ABS, brake, and all driver assist/safety systems — and the drive mode drops to Standard Locked. During these events the anti-lock braking, stability control, traction control, and trailer sway control systems appear to go offline. I have photographs of the illuminated warnings. My own OBD-II scan on 7/9/26 recorded U0121 (lost communication with ABS module), U0415 (invalid data from ABS module), U3035 (communication authentication failure), and U1012. The dealer's own scan confirmed multiple stored "lost communication with ABS module" codes in module history. The vehicle has a documented history of water intrusion from the sunroof drains, which the dealer was unable to reproduce or repair; water tracked to the windshield/mirror electronics and into the dash. On 7/13/26 the dealer reprogrammed the ABS module with a software update but performed no physical inspection of the wiring, connectors, or modules for water damage or corrosion. The condition is intermittent and unresolved.

  • Filed Jun 2026

    The dealer had attempted to repair the recall 26C10 on my truck that tows daily. The team has attempted to fix this problem with 3 service visits and performed multiple software flashes for Recall 26C10 which have failed to fix the safety defect. The trailer module hardware is bricked. Now I’m being told the module is on national back order and they are unsure what to do next.ñ, if this is even the fix. This is a serious safety issue that makes my truck useless for towing which is a major part of our regular use.

  • Filed May 2025

    When you start engine, and it's below normal temp, the engine maintains a high idle rpm and upon shifting to fwd or reverse the truck overpowers the brakes and accelerates rapidly. In reverse it's startling. It's unsafe in parking lots and on street parking.

  • Filed Jan 2025

    I was driving my work side break stop working on freeeway. Brake Bouster Pressure Sersor Low input

  • Filed Dec 2024

    Automatic Emergency Braking engaged while the vehicle was in neutral tow. Resulted in 2 rear blown tires and damaged rims on vehicle.Attached the F250 correctly to the motorhome and confirmed truck was in neutral tow. Starting pulling the F250 and confirmed by looking at mirrors on the motorhome and rear camera that the wheels on the F250 were rolling both front axel and rear axel. After several blocks felt a hard tug while driving the motorhome, looked in the side mirror and rear camera and noticed smoke coming from rear tires. We pulled over on highway and stopped towing the vehicle. Went back to truck open the driver door and the dash was reading vehicle was still in neutral tow. Called a tow truck. The F250 truck was towed to the Moss Ford dealership. Ford dealership never neutral towed the F250 so they were unable to recreate the situation. However we had computer data on the F250 dating back to before the truck was delivered after manufacturing relating to brake issues. The Emergency brakes engages when we are driving it and comes on after stopping on a hill or after we tow a trailer. We have had this F250 into the dealership for brake warranty issues before we started to neutral tow the F250. We had neutral tow this truck over 1500 miles before this incident. We continued on our trip and currently in Chula Vista CA. Neutral tow the F250 all the way. However the Ford instructions on how to set up neutral tow does not tell you disable automated emergency braking system or disable the front collision warning system.

• Steering4

  • Filed Apr 2026

    The contact owns a 2024 Ford F-250 SD. The contact stated that while driving approximately 40 MPH on the highway, the steering wheel failed to turn as intended. Due to the failure, the vehicle struck a curb. There were no injuries or property damage. The vehicle was turned off, and it was shifted into park(P). The brakes were inoperable during the failure. The vehicle was towed to a dealer to be inspected, and it was determined that a bolt was missing from the steering wheel assembly. The missing bolt was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 6,000. The VIN was not available.

  • Filed Jan 2026

    The contact owns a 2024 Ford F-250. The contact stated that while driving at an undisclosed speed, the steering wheel inadvertently turned the vehicle to the right. Additionally, there was play in the steering wheel. Due to the failure, the contact was pulled over by police for DUI. The vehicle was taken to the dealer, who performed an alignment, but the failure persisted, and the vehicle began pulling to the left while driving. The contact was made aware by the Ford App that there were two repair work orders for electrical and steering failures prior to purchasing the vehicle. The vehicle was taken to a second dealer, Lorenzo Ford (30725 South Federal Highway, Homestead, FL 33030), for a second alignment and transmission reprogramming after a battery replacement, but the failure persisted. The vehicle was taken to an independent mechanic, who performed a third alignment, but the failure recurred. The vehicle was then taken back to Lorenzo Ford (30725 South Federal Highway, Homestead, FL 33030); however, no diagnostic trouble codes were retrieved, and dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 28.

  • Filed Dec 2025

    2024 F250 Super Crew Cab, Single Rear Wheel, King Ranch. While driving on clearly marked highway, Lane Centering immediately begins to "Ping=Pong" or oscillate between clearly marked highway center and shoulder lanes markings. It is not a slow oscillation and if allowed to go unchecked for more than 2-3 complete side to side oscillations will go out of the lines and onto the shoulder. I haven't actually timed the oscillations but I estimate about 4-9 seconds from engaging the system to completion of one oscillation cycle (from center of lane to the left or right line, then over to the other, and back to center). I understand that this is not a "self-driving" feature, but the best thing about this feature is the ability to turn it off. It is a safety hazard, especially if it is engaged near a roadway edge and immediately overcorrects. I looked on multiple internet forums to see if this was an isolated incident and was disappointed to see that it seems to be a fairly common issue. I was surprised to not find anything on the NHTSA website.

  • Filed Apr 2025

    With 652 miles the vehicle initially went to the Ford Dealership due to pulling to the right on a straightaway road. It’s been back to two different dealerships on four more occasions and the vehicle still pulls hard to the right. Ford engineers have looked at it and the problem can’t be fixed. The vehicle now has 4,000 miles on it.

• Exterior Lighting3

  • Filed Sep 2026

    The contact owns a 2024 Ford F-250 SD. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting). The contact stated that while towing a trailer, several messages and warning lights were displayed informing the contact that the trailer was disconnected and that the exterior lights were inoperable. The dealer was contacted and performed the recall repair at the residence; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

  • Filed Sep 2024

    Headlights on new Platinum 2024 F250--when driving at night there are several issues. On low beam there is a black line that shows up across the upper view. On high beam the black line is even more prominent and shapes start showing up in the lights. Squares first then as you drive and turn they change to V, M and X shapes. (see pictures). The truck has 560 miles on it and it has been to the Ford dealership twice. They are saying that there is nothing wrong with the lights, and these lights are the new projector lights from Ford. They even pulled another Platinum 2024 F250 next to mine to compare the lights and they are the same (see pictures) I am not getting anywhere with Ford, our local dealership is trying, but Ford is not helping them. I even made a call to customer service on 8/22/24. They told me that I need to go to another dealership and get a second opinion. These lights are very distracting with shapes moving across your line of vision and could be distracting to other vehicles. Also, there are totally blacked out areas on the sides, we live in a high deer population area, being able to see in the ditches is imperative. I do not want to drive at night due to it being unsafe. Truck is available for inspection upon request. Its just parked for now until we can get the lights changed or Ford does a recall. This is my second complaint filed online. I never got a call back from the first complaint.

  • Filed Aug 2024

    Headlights on new Platinum 2024 F250--when driving at night there are several issues. On low beam there is a black line that shows up across the upper view. On high beam the black line is even more prominent and shapes start showing up in the lights. Squares first then as you drive and turn they change to V, M and X shapes. (see pictures). The truck has 560 miles on it and it has been to the Ford dealership twice. They are saying that there is nothing wrong with the lights, and these lights are the new projector lights from Ford. They even pulled another Platinum 2024 F250 next to mine to compare the lights and they are the same (see pictures) I am not getting anywhere with Ford, our local dealership is trying, but Ford is not helping them. I even made a call to customer service on 8/22/24. They told me that I need to go to another dealership and get a second opinion. These lights are very distracting with shapes moving across your line of vision and could be distracting to other vehicles. Also, there are totally blacked out areas on the sides, we live in a high deer population area, being able to see in the ditches is imperative. I do not want to drive at night due to it being unsafe. Truck is available for inspection upon request. Its just parked for now until we can get the lights changed or Ford does a recall.

• Engine3

  • Filed Jul 2026

    At 5k miles there was an intermittent ticking/grinding noise. Dealer could not reproduce. At 10k it became more frequent. Dealer confirmed noise and found metal shavings in filter. Engine replaced per TSB. New engine failed after 100 miles. Blinking check engine light came on. Dealer inspected. Required Ford Engineer to review. More metal found in new engine. Engine replaced again.

  • Filed Jul 2025

    I purchased my new 2024 Ford F250 on [XXX] with less than 30 miles on the odometer. It includes a 10-speed automatic transmission. I have noticed erratic up shifting and down shifting of the transmission. The problem started at approximately 700 miles on the vehicle. Additionally I have noticed that after initial starting the vehicle, when placed into drive or reverse, the transmission appears to slam into gear as noticed by a large jerk and loud sound. The vehicle continues to sound like there is a mismatch between the engine revving up and transmission lagging behind for some time, or as if the transmission is slipping gears. The new vehicle was taken into the dealership on 6/9/2025 at 7:00AM and work was reportedly completed and vehicle ready for pickup on [XXX]. I was informed that the service technician performed a break-in procedure and that everything was okay. Within 30 minutes of picking up the vehicle the same problem started reoccurring. I called my service advisor (Michael Garcia) the follow day, [XXX] to report the same issue. I spoke with the service agent and was not able to get a loaner vehicle until 6/28/2025. At this point the vehicle has less that 3,000 miles on it. I dropped off the vehicle at 7:00 AM on the 24th for repair. Today is the 7th of July, 2025, and I am still waiting for the dealership to give me the status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed May 2025

    When you start engine, and it's below normal temp, the engine maintains a high idle rpm and upon shifting to fwd or reverse the truck overpowers the brakes and accelerates rapidly. In reverse it's startling. It's unsafe in parking lots and on street parking.

• Lane Departure3

  • Filed Jul 2026

    While driving, multiple warning lights illuminate simultaneously — ABS, brake, and all driver assist/safety systems — and the drive mode drops to Standard Locked. During these events the anti-lock braking, stability control, traction control, and trailer sway control systems appear to go offline. I have photographs of the illuminated warnings. My own OBD-II scan on 7/9/26 recorded U0121 (lost communication with ABS module), U0415 (invalid data from ABS module), U3035 (communication authentication failure), and U1012. The dealer's own scan confirmed multiple stored "lost communication with ABS module" codes in module history. The vehicle has a documented history of water intrusion from the sunroof drains, which the dealer was unable to reproduce or repair; water tracked to the windshield/mirror electronics and into the dash. On 7/13/26 the dealer reprogrammed the ABS module with a software update but performed no physical inspection of the wiring, connectors, or modules for water damage or corrosion. The condition is intermittent and unresolved.

  • Filed Dec 2025

    2024 F250 Super Crew Cab, Single Rear Wheel, King Ranch. While driving on clearly marked highway, Lane Centering immediately begins to "Ping=Pong" or oscillate between clearly marked highway center and shoulder lanes markings. It is not a slow oscillation and if allowed to go unchecked for more than 2-3 complete side to side oscillations will go out of the lines and onto the shoulder. I haven't actually timed the oscillations but I estimate about 4-9 seconds from engaging the system to completion of one oscillation cycle (from center of lane to the left or right line, then over to the other, and back to center). I understand that this is not a "self-driving" feature, but the best thing about this feature is the ability to turn it off. It is a safety hazard, especially if it is engaged near a roadway edge and immediately overcorrects. I looked on multiple internet forums to see if this was an isolated incident and was disappointed to see that it seems to be a fairly common issue. I was surprised to not find anything on the NHTSA website.

  • Filed Aug 2025

    The trucks electronic system is all messed up. The temperature for Fahrenheit shows at time to be 142,165 which we know is not correct. Then while driving the dash displays a message that truck is going to shut off and it does while we are are still driving. Dash will display that we have a trailer hitched on when we do not. Many different alerts show up on the dash while in drive mode. We bought the truck brand new and it barely even has 18,000 miles on it.

• Forward Collision Avoidance3

  • Filed Jul 2026

    While driving, multiple warning lights illuminate simultaneously — ABS, brake, and all driver assist/safety systems — and the drive mode drops to Standard Locked. During these events the anti-lock braking, stability control, traction control, and trailer sway control systems appear to go offline. I have photographs of the illuminated warnings. My own OBD-II scan on 7/9/26 recorded U0121 (lost communication with ABS module), U0415 (invalid data from ABS module), U3035 (communication authentication failure), and U1012. The dealer's own scan confirmed multiple stored "lost communication with ABS module" codes in module history. The vehicle has a documented history of water intrusion from the sunroof drains, which the dealer was unable to reproduce or repair; water tracked to the windshield/mirror electronics and into the dash. On 7/13/26 the dealer reprogrammed the ABS module with a software update but performed no physical inspection of the wiring, connectors, or modules for water damage or corrosion. The condition is intermittent and unresolved.

  • Filed Apr 2025

    With 652 miles the vehicle initially went to the Ford Dealership due to pulling to the right on a straightaway road. It’s been back to two different dealerships on four more occasions and the vehicle still pulls hard to the right. Ford engineers have looked at it and the problem can’t be fixed. The vehicle now has 4,000 miles on it.

  • Filed Dec 2024

    Automatic Emergency Braking engaged while the vehicle was in neutral tow. Resulted in 2 rear blown tires and damaged rims on vehicle.Attached the F250 correctly to the motorhome and confirmed truck was in neutral tow. Starting pulling the F250 and confirmed by looking at mirrors on the motorhome and rear camera that the wheels on the F250 were rolling both front axel and rear axel. After several blocks felt a hard tug while driving the motorhome, looked in the side mirror and rear camera and noticed smoke coming from rear tires. We pulled over on highway and stopped towing the vehicle. Went back to truck open the driver door and the dash was reading vehicle was still in neutral tow. Called a tow truck. The F250 truck was towed to the Moss Ford dealership. Ford dealership never neutral towed the F250 so they were unable to recreate the situation. However we had computer data on the F250 dating back to before the truck was delivered after manufacturing relating to brake issues. The Emergency brakes engages when we are driving it and comes on after stopping on a hill or after we tow a trailer. We have had this F250 into the dealership for brake warranty issues before we started to neutral tow the F250. We had neutral tow this truck over 1500 miles before this incident. We continued on our trip and currently in Chula Vista CA. Neutral tow the F250 all the way. However the Ford instructions on how to set up neutral tow does not tell you disable automated emergency braking system or disable the front collision warning system.

• Structure2

  • Filed Feb 2026

    Vehicle: 2024 Ford F-250 Component: STRUCTURE – SUNROOF/MOONROOF Summary: While driving at highway speed (~75 mph) on I-75, the twin-panel moonroof suddenly exploded outward with a loud bang. All glass was expelled upward/outward; no glass fell into the cabin or onto the sunshade. No vehicles nearby, no overpasses, no impact evidence on paint/roof, no strike point visible on remaining glass edges. Vehicle has a documented history of three prior dealership repairs/adjustments for leaks and alignment issues with the sunroof assembly at Sam Galloway Ford. Ford has denied warranty coverage twice, citing "radiating cracks" and claiming tempered glass cannot explode outward without external influence, despite zero physical evidence of impact and despite the prior misalignment repairs being a known cause of stress fractures in tempered glass. This is a serious safety defect — the explosive failure at highway speed created a sudden open roof and loud detonation that could have caused loss of vehicle control.

  • Filed Jul 2025

    The contact owns a 2024 Ford F250 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (BACK OVER PREVENTION, STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• Back Over Prevention2

  • Filed Jul 2025

    This recall is not being fixed in a timely manner. Manufacturer Recall Number 24S66 NHTSA Recall Number 24V806

  • Filed Jul 2025

    The contact owns a 2024 Ford F250 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (BACK OVER PREVENTION, STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• Tires1

  • Filed Apr 2026

    LT275/65R20 126/123R M+S Bridgestone Dueler A/T Without warning the tread explosively separated at normal highway speed of 70 MPH while driving straight in the morning with an approximate outdoor temperature 75 degrees or less. The truck immediately and uncontrollably swerved into the left passing lane nearly causing vehicle to turn completely sideways. Gained control of vehicle and pulled to side of the road. The tire tread had separated but the tire still retained air pressure making it possible to slow safely into road curb lane. Extensive truck damage occurred to fender, wheel well internal to engine compartment and the front bumper. Amazing that it ruined the front bumper. The tires were recently rotated and inspected by Discount Tire. There were no warnings, symptoms, messages or indications of any kind that the tire was defective. These tires will be replaced today. Fortunately I was not killed in this extreme failure.

• Fuel System1

  • Filed Aug 2025

    The contact owns a 2024 Ford F-250 SD. The contact stated that while the dealer was performing a routine service on the vehicle, the dealer informed the contact that the vehicle was designed with 2 different 4-Wheel Drive hubs, a driver's side automatic hub and a passenger's side dummy hub. The contact was concerned that the design could reduce fuel efficiency. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 18,000. The VIN was not available.

• Gasoline1

  • Filed Aug 2025

    The contact owns a 2024 Ford F-250 SD. The contact stated that while the dealer was performing a routine service on the vehicle, the dealer informed the contact that the vehicle was designed with 2 different 4-Wheel Drive hubs, a driver's side automatic hub and a passenger's side dummy hub. The contact was concerned that the design could reduce fuel efficiency. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 18,000. The VIN was not available.

• Engine And Engine Cooling1

  • Filed Jun 2025

    The contact owns a 2024 Ford F-250 SD. The contact stated that the DEF (Diesel Exhaust Fluid) system failed to operate as needed while towing heavy loads. The contact stated that the vehicle was equipped with 7,500 miles DEF which was considered full. The contact stated that after traveling for approximately 200 miles, there was a message that there were only 500 miles before DEF was empty. The contact notified a local dealer about the issue, and the DEF tank and sensor were replaced. After the parts were replaced, the system indicated that the DEF system was full at 2,750 miles instead of 7,500 miles. The contact notified the dealer of the issue and was informed that the system would return to the 7500 miles of DEF; however, the system failed to reset. The vehicle was not repaired. The manufacturer was notified of issue and a case was filed. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 9,000.

• Vehicle Speed Control1

  • Filed May 2025

    When you start engine, and it's below normal temp, the engine maintains a high idle rpm and upon shifting to fwd or reverse the truck overpowers the brakes and accelerates rapidly. In reverse it's startling. It's unsafe in parking lots and on street parking.

• Suspension1

  • Filed Apr 2025

    With 652 miles the vehicle initially went to the Ford Dealership due to pulling to the right on a straightaway road. It’s been back to two different dealerships on four more occasions and the vehicle still pulls hard to the right. Ford engineers have looked at it and the problem can’t be fixed. The vehicle now has 4,000 miles on it.

• Seat Belts1

  • Filed Apr 2025

    Seat Belt retractor would not allow me to extend seatbelt to wear it on 2 occasions in the last month

• Fuel/Propulsion System1

  1 involved a crash

  • Filed Jan 2025

    On numerous times when you start the truck there is a delay from when you engage drive and the drivetrain gets power. To the point that 1 time the truck rolled back into another destroying their bumper.

• Seats1

  1 involved a fire

  • Filed Jan 2024

    The contact owns a 2024 Ford F-250 SD. The contact stated that while driving at various speeds for approximately six hours with the heated seats activated, there was an abnormal burning odor detected. There were no warning lights illuminated. While removing items from the vehicle, the contact became aware of smoke in the rear seat near the heated seat, and the seat caught on fire. The contact noticed a huge hole in the driver's side rear seat. The contact was able to extinguish the fire. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 1,400.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.