2020 Ford F-250 Super Duty

What owners should know

Covers 2020–2022 · 6.7L Power Stroke diesel, 7.3L V8 and 6.2L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2020 Ford F-250 Super Duty. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• 10-speed transmission harsh or delayed shifts

  Best left to a shop

  Signs: Clunky or harsh shifts, a long delay going into Drive or Reverse after the truck sits, trouble holding Park.

  Fix: Have a dealer check for open recalls and software updates and run the transmission's adaptive relearn. Some trucks have needed internal repairs or replacement under warranty.

  May be covered free by recall 22V256000 / 20V365000. Check the VIN at nhtsa.gov/recalls.

  ▶ How-to videos

• 6.7L fuel pump (CP4) recall

  Dealer (recall)

  Signs: Power loss or stalling. Ford found deposits from aged biodiesel can cause the pump to fail.

  Fix: Covered by Ford recall 24S78 (a software update), plus a follow-up for trucks repaired incorrectly. Keep up with fuel filter changes too.

  May be covered free by recall 24V957000 / 26V158000. Check the VIN at nhtsa.gov/recalls.

  Shop: fuel filter kit▶ How-to videos

• Steering column upper shaft

  Dealer (recall)

  Signs: Loose or clunky steering. In rare cases the shaft can separate.

  Fix: Covered by a Ford recall on 2020–2021 trucks.

  May be covered free by recall 25V626000. Check the VIN at nhtsa.gov/recalls.

• 7.3L gas ticking (lifters)

  Best left to a shop

  Signs: A ticking noise that gets louder with engine speed, sometimes a misfire.

  Fix: Have a shop diagnose it. Some owners report lifter or camshaft failures, which are warranty repairs on newer trucks.

  ▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Fuel System, Diesel:Delivery:Fuel Pump

  Mar 2026 · #26V158000

  Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, 2021-2022 F600, and 2022 F750 vehicles previously repaired incorrectly under recall number 24V957. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

  Risk and fix

  Risk: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

  Fix: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed mailed April 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S17. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 18, 2026.

• Back Over Prevention:Software

  Oct 2025 · #25V686000

  Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.

  Risk and fix

  Risk: A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

  Fix: Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.

• Steering:Column

  Sep 2025 · #25V626000

  Ford Motor Company (Ford) is recalling certain 2020-2021 F-250, F-350, and F-450 vehicles. The steering column upper shaft may detach from the steering column and result in a loss of steering control.

  Risk and fix

  Risk: A loss of steering control increases the risk of a crash.

  Fix: Dealers will inspect the steering column, and repair or replace the upper shaft as necessary, free of charge. Owner notification letters were mailed February 20, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S94. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 23, 2025.

• Back Over Prevention:Software

  Jun 2025 · #25V442000

  Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

  Risk and fix

  Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

  Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

• Fuel System, Diesel:Delivery:Fuel Pump

  Dec 2024 · #24V957000

  Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

  Risk and fix

  Risk: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

  Fix: Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.

• Equipment:Other:Owners/Service/Other Manual

  Jun 2023 · #23V420000

  Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

  Risk and fix

  Risk: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

  Fix: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

• Back Over Prevention: Sensing System: Camera

  Aug 2022 · #22V644000

  Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.

  Risk and fix

  Risk: Lack of a clear rearview camera image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.

  Fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Ford customer service at 1-800-1-866-436-7332. Ford's number for this recall is 22S51.

• Visibility:Windshield Wiper/Washer:Linkages

  Apr 2022 · #22V250000

  Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.

  Risk and fix

  Risk: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

  Fix: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.

• Power Train:Automatic Transmission

  Apr 2022 · #22V256000

  Ford Motor Company (Ford) is recalling certain 2020 Super Duty F-250, F-350, F-450, and F-550 vehicles equipped with 6.7L diesel engines. A washer within the vehicle's transmission can disintegrate, causing metallic debris to become lodged in the 'Park' mechanism.

  Risk and fix

  Risk: Debris lodged within the 'Park' mechanism may prevent the vehicle from achieving or holding 'Park,' increasing the risk of a vehicle rollaway and a crash.

  Fix: Dealers will replace a gearset within the transmission, free of charge. Owner notification letters were mailed on April 19, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S22.

• Structure:Frame And Members:Underbody Shields

  Feb 2022 · #22V087000

  Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.

  Risk and fix

  Risk: A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.

  Fix: Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.

• Tires

  Mar 2021 · #21V155000

  Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

  Risk and fix

  Risk: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

  Fix: Ford will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 27, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S10.

• Visibility:Windshield:Critical Fasteners

  Feb 2021 · #21V090000

  Ford Motor Company (Ford) is recalling certain 2021 F-150 and 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."

  Risk and fix

  Risk: In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.

  Fix: Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall began April 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C06.

• Steering

  Dec 2020 · #20E090000

  Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.

  Risk and fix

  Risk: If the steering locks, it can increase the risk of a crash.

  Fix: Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.

• Back Over Prevention: Sensing System: Camera

  Sep 2020 · #20V575000

  Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

  Risk and fix

  Risk: Reduced rearward visibility can increase the risk of a crash.

  Fix: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

• Power Train:Automatic Transmission:Torque Converter

  Jun 2020 · #20V365000

  Ford Motor Company (Ford) is recalling certain 2020 Super-Duty F-250, F-350, and F-550 diesel pickups. The transmission torque converter damper plate was not tempered, resulting in a brittle damper plate that may fracture and cause the engine to stall or require increased brake pedal effort in order to stop the vehicle.

  Risk and fix

  Risk: An engine stall or requiring additional braking effort to stop the vehicle can increase the risk of a crash.

  Fix: Ford will notify owners, and dealers will replace the transmission assembly, free of charge. This recall began July 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S33.

• Seats:Front Assembly:Recliner

  Aug 2019 · #19V633000

  Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

  Risk and fix

  Risk: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

  Fix: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Power Train74

  • Filed Aug 2026

    Subject: Request for Review of Recall Remedy Effectiveness – Ford Recall 24S78 / NHTSA Recall 24V-957 Vehicle: 2020 Ford F-250 Super Duty 6.7L Power Stroke VIN: [XXX] To Whom It May Concern: I am submitting this letter to document a significant safety event involving my 2020 Ford F-250 Super Duty and to request that NHTSA consider whether the current recall remedy associated with Ford Recall 24S78 / NHTSA Recall 24V-957 adequately addresses vehicles that are already exhibiting symptoms of CP4 fuel pump deterioration. I am not submitting this complaint to seek financial compensation. My purpose is to provide information that may assist NHTSA in evaluating whether the existing remedy sufficiently protects motorists from the safety risks associated with CP4 pump failure. Background My vehicle's VIN has been confirmed as included in the affected population covered by the CP4 fuel pump recall. Prior to the ultimate failure, the vehicle exhibited symptoms that, in hindsight, may have been indicators of fuel-system deterioration. In February 2026, I documented concerns regarding abnormal starting behavior and specifically questioned whether either vehicle battery was failing. No battery issue was identified. Believing the issue might be battery related, I replaced both batteries at my own expense. The starting concern continued. On [XXX], while covered under a Ford Extended Service Plan, Fuel Injector #4 failed and was replaced under warranty. During the same service visit, the recall software update was performed. Despite the recall remedy being completed, the vehicle subsequently suffered a catastrophic CP4 pump failure in August 2026. Safety Event The failure occurred while traveling between Utopia, Texas and Tarpley, Texas on a rural roadway with sharp curves, steep terrain, significant drop-offs, and little or no roadway shoulder. The vehicle experienced a sudden loss of propulsion. Fortunately, I had just exited a curve and was able to INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jul 2026

    DEF heater failure will cause increased emissions. The warning light flashes. I have seen details where there are issues with the wiring harness for the DEF heater.

  • Filed Jul 2026

    10r140 paired with 6.7 powerstroke in a 2020 f250 build date 11/19 at the Kentucky plant. My truck specs and build date and location is in the timeframe of the planetary gear recall, ford has also issued tsb’s about the cdf bushing that should have been a recall because it is a design flaw on every 2020-2022 model truck. It’s not fair that we should have to pay for a tsb bc we don’t have warranty left. My truck has 84,000 miles but is out of the 5 years warranty period. Symptoms I am having with my transmission are: Harsh engaging to drive and reverse Flair shifts bad sometimes almost like it goes into neutral between changing gears Has shifted from 4th to 1st instead of 4th to 5th or 6th, then it started shifting normal right after. Had my factory 3250rpm limiter not been moved to 4500rpm the truck would have locked the rear wheels up and possible caused driveline damage or other damaged. Also had a car been behind me when this happened I would have been in a wreck because it slammed to a low speed and the car would have rear ended me. Slips in 4th and 7th gear the most but sometimes in other gears Bumps when it shifts a lot of the gears Sometimes shudders and shakes and will almost make like a pop noise Will clunk on downshift from 5-3 Sometimes clunks when upshifting 3-5 I have had the truck looked at by an independent diesel mechanic I use and he said there is a problem somewhere in the transmission, it’s either planetary gear or cdf bushing has moved or the drum itself has cracked. The component itself has not been inspected because the only was to inspect this is to tear the transmission down. The pan has been dropped and had a lot of metal material on the magnet. No codes on the dash but my mechanic said I had dtcs stored for the transmission. I have created a case claim with Ford trying to see if they will extend the recall for the known issue but I have had zero luck with them. I have videos of the issues but can’t upload them on here.

  • Filed Jul 2026

    The contact owns a 2020 Ford F-250. The contact received notification for NHTSA Campaign Number: 22V256000 (Power Train); however, the recall repair could not be completed. The vehicle was taken to a dealer where it was diagnosed that a thrust washer was missing from the output planetary assembly and had disintegrated, contaminating the transmission case, transfer case, torque converter, cooling lines, and radiator. The missing washer caused the planetary gear to shift and damage the transmission case. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was 80,256.

  • Filed Jun 2026

    The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle had become inoperable due to a transmission failure. The contact associated the transmission failure with the recall; however, the dealer advised that the transmission repair would be at the owner's expense. The approximate failure mileage was 60,000.

  • Showing the 5 most recent of 74.
• Steering45

  2 involved a crash

  • Filed Aug 2026

    Subject: Request for Review of Recall Remedy Effectiveness – Ford Recall 24S78 / NHTSA Recall 24V-957 Vehicle: 2020 Ford F-250 Super Duty 6.7L Power Stroke VIN: [XXX] To Whom It May Concern: I am submitting this letter to document a significant safety event involving my 2020 Ford F-250 Super Duty and to request that NHTSA consider whether the current recall remedy associated with Ford Recall 24S78 / NHTSA Recall 24V-957 adequately addresses vehicles that are already exhibiting symptoms of CP4 fuel pump deterioration. I am not submitting this complaint to seek financial compensation. My purpose is to provide information that may assist NHTSA in evaluating whether the existing remedy sufficiently protects motorists from the safety risks associated with CP4 pump failure. Background My vehicle's VIN has been confirmed as included in the affected population covered by the CP4 fuel pump recall. Prior to the ultimate failure, the vehicle exhibited symptoms that, in hindsight, may have been indicators of fuel-system deterioration. In February 2026, I documented concerns regarding abnormal starting behavior and specifically questioned whether either vehicle battery was failing. No battery issue was identified. Believing the issue might be battery related, I replaced both batteries at my own expense. The starting concern continued. On [XXX], while covered under a Ford Extended Service Plan, Fuel Injector #4 failed and was replaced under warranty. During the same service visit, the recall software update was performed. Despite the recall remedy being completed, the vehicle subsequently suffered a catastrophic CP4 pump failure in August 2026. Safety Event The failure occurred while traveling between Utopia, Texas and Tarpley, Texas on a rural roadway with sharp curves, steep terrain, significant drop-offs, and little or no roadway shoulder. The vehicle experienced a sudden loss of propulsion. Fortunately, I had just exited a curve and was able to INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jun 2026

    The contact owns a 2020 FORD F-250. The contact received notification of NHTSA Campaign Number: (25V626000 (STEERING) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

  • Filed Apr 2026

    While driving at speeds above 30mph truck will have the death wobble. We will lose complete control in direction of steering. Have to try to stop and then turn the wheel right and left before the truck will regain normal travel. Is a huge safety issue and has almost caused us to wreck. Has happened multiple times and we have been unable to determine what has caused the issue. We have had the steering column recall fixed and have even changed the tie rod ends with no change.

  • Filed Mar 2026

    The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V626000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were on backorder. The contact was advised not to drive the vehicle. The manufacturer was made aware of the issue and confirmed that parts were on backorder. The contact had not experienced a failure.

  • Filed Feb 2026

    Good Morning, Ms. Edds My name is [XXX] . I spoke to you a few years back in regards, to a vehicle I had. Well, today I am writing about another situation . I have a 2020 Ford F250 vin [XXX] . Since purchasing this vehicle, I have had recall after recall on it and getting nowhere with Ford Motor Company Customer Service Division. I have a local dealership that I have taken it to Spalding Ford who does not take the time to look at the vehicle when I tell them there is an issue and what it is doing all they do is make 1 excuse after another and then about a week or so goes by and I get a recall letter about the issue I just complained about. The last time it was at this dealership they cracked my windshield and said they get back with me about getting it fixed so far nothing and I have called a number of times and now being told they had no idea about it. It has been several months but guess that is going to have to fall on me because no one wants to take accountability of their own actions. I have 3 outstanding recalls in which I complained about before the recall came into effect. I contacted a dealership located in the next county over who willingly sent a tech to my house for a recall when the tech got here he was unable to fix the recall do to the Ford Motor Company Customer Service Division running errors in their system and was unable to do the update. I have also complained about having steering issues and was told no there is nothing wrong but then all of a sudden, I received a recall letter. I am an average John Doe trying to take care of my [XXX] grandson and my [XXX} husband this is supposed to be my dependable vehicle for us I cannot just go out and trade it in and lose all the money I have placed into it already I don't have the funds or means to do that. I called and talked with the recall department and the gentleman i spoke with was really concerned and tansfered me to someone who didnt want to fix it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Showing the 5 most recent of 45.
• Fuel System36

  1 involved a fire

  • Filed Sep 2026

    The contact owns a 2020 Ford F-250 SD. The contact stated that the vehicle experienced a no-start condition and was towed to a dealer, where it was diagnosed and determined that the high-pressure fuel pump had failed and needed to be replaced. However, the contact was informed that the repair was not covered under NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); because there were not enough metal shavings found in the fuel system. The check engine warning light was illuminated. The contact used a vehicle scanner to retrieve DTC: P2291. The contact notified the manufacturer of the failure and was referred to the dealer for assistance. The failure mileage was approximately 134,000.

  • Filed Aug 2026

    The contact owns a 2020 Ford F-250 SD. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, while driving 40 MPH approximately two months later, the vehicle was running rough and stalled. The check engine warning light was illuminated. The contact pulled over to the side of the road. The vehicle was towed to a dealer, where it was diagnosed with a high-pressure fuel pump failure, causing the fuel system to become contaminated. The dealer determined that the fuel system needed to be replaced. The dealer submitted a diagnostic report to the manufacturer. The contact notified the manufacturer of the failure, and a case was filed. The vehicle was not repaired and was pending the manufacturer's decision regarding the coverage of the repair. The failure mileage was approximately 103,000.

  • Filed Jun 2026

    The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle had become inoperable due to a transmission failure. The contact associated the transmission failure with the recall; however, the dealer advised that the transmission repair would be at the owner's expense. The approximate failure mileage was 60,000.

  • Filed May 2026

    The contact owns a 2020 Ford F-250. The contact stated that he received NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The local dealer was contact who confirmed there were metal shaving in the fuel injectors. The vehilce was not repaired. The manufacture was not contacted. The failure mileage was approximately 30,000.

  • Filed Mar 2026

    The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, while attempting to schedule an appointment, the contact was informed that the recall repair had been placed on hold. The contact stated that recently, while driving approximately 60 MPH, the vehicle started to lose motive power. The contact stated that the vehicle stalled and was towed to the same local dealer. There was no warning light illuminated. The vehicle was diagnosed, and it was determined that the high-pressure fuel pump had failed, and the pump and the diesel fuel system needed to be replaced. The contact was provided and estimate for the repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 164,000.

  • Showing the 5 most recent of 36.
• Diesel36

  1 involved a fire

  • Filed Sep 2026

    The contact owns a 2020 Ford F-250 SD. The contact stated that the vehicle experienced a no-start condition and was towed to a dealer, where it was diagnosed and determined that the high-pressure fuel pump had failed and needed to be replaced. However, the contact was informed that the repair was not covered under NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); because there were not enough metal shavings found in the fuel system. The check engine warning light was illuminated. The contact used a vehicle scanner to retrieve DTC: P2291. The contact notified the manufacturer of the failure and was referred to the dealer for assistance. The failure mileage was approximately 134,000.

  • Filed Aug 2026

    The contact owns a 2020 Ford F-250 SD. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, while driving 40 MPH approximately two months later, the vehicle was running rough and stalled. The check engine warning light was illuminated. The contact pulled over to the side of the road. The vehicle was towed to a dealer, where it was diagnosed with a high-pressure fuel pump failure, causing the fuel system to become contaminated. The dealer determined that the fuel system needed to be replaced. The dealer submitted a diagnostic report to the manufacturer. The contact notified the manufacturer of the failure, and a case was filed. The vehicle was not repaired and was pending the manufacturer's decision regarding the coverage of the repair. The failure mileage was approximately 103,000.

  • Filed Jun 2026

    The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle had become inoperable due to a transmission failure. The contact associated the transmission failure with the recall; however, the dealer advised that the transmission repair would be at the owner's expense. The approximate failure mileage was 60,000.

  • Filed May 2026

    The contact owns a 2020 Ford F-250. The contact stated that he received NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The local dealer was contact who confirmed there were metal shaving in the fuel injectors. The vehilce was not repaired. The manufacture was not contacted. The failure mileage was approximately 30,000.

  • Filed Mar 2026

    The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, while attempting to schedule an appointment, the contact was informed that the recall repair had been placed on hold. The contact stated that recently, while driving approximately 60 MPH, the vehicle started to lose motive power. The contact stated that the vehicle stalled and was towed to the same local dealer. There was no warning light illuminated. The vehicle was diagnosed, and it was determined that the high-pressure fuel pump had failed, and the pump and the diesel fuel system needed to be replaced. The contact was provided and estimate for the repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 164,000.

  • Showing the 5 most recent of 36.
• Suspension29

  • Filed Apr 2026

    While driving at speeds above 30mph truck will have the death wobble. We will lose complete control in direction of steering. Have to try to stop and then turn the wheel right and left before the truck will regain normal travel. Is a huge safety issue and has almost caused us to wreck. Has happened multiple times and we have been unable to determine what has caused the issue. We have had the steering column recall fixed and have even changed the tie rod ends with no change.

  • Filed Feb 2026

    Good Morning, Ms. Edds My name is [XXX] . I spoke to you a few years back in regards, to a vehicle I had. Well, today I am writing about another situation . I have a 2020 Ford F250 vin [XXX] . Since purchasing this vehicle, I have had recall after recall on it and getting nowhere with Ford Motor Company Customer Service Division. I have a local dealership that I have taken it to Spalding Ford who does not take the time to look at the vehicle when I tell them there is an issue and what it is doing all they do is make 1 excuse after another and then about a week or so goes by and I get a recall letter about the issue I just complained about. The last time it was at this dealership they cracked my windshield and said they get back with me about getting it fixed so far nothing and I have called a number of times and now being told they had no idea about it. It has been several months but guess that is going to have to fall on me because no one wants to take accountability of their own actions. I have 3 outstanding recalls in which I complained about before the recall came into effect. I contacted a dealership located in the next county over who willingly sent a tech to my house for a recall when the tech got here he was unable to fix the recall do to the Ford Motor Company Customer Service Division running errors in their system and was unable to do the update. I have also complained about having steering issues and was told no there is nothing wrong but then all of a sudden, I received a recall letter. I am an average John Doe trying to take care of my [XXX] grandson and my [XXX} husband this is supposed to be my dependable vehicle for us I cannot just go out and trade it in and lose all the money I have placed into it already I don't have the funds or means to do that. I called and talked with the recall department and the gentleman i spoke with was really concerned and tansfered me to someone who didnt want to fix it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Aug 2025

    2020 F250 Experienced the death wobble while traveling on freeway at 70 mph after running over bumps .

  • Filed Dec 2024

    The contact owns a 2020 Ford F-250. The contact stated that on two occasions while driving approximately 50-60 MPH, the front end of the vehicle started to bounce and shake abnormally, and the vehicle drifted towards the side of the road. The contact linked the failure to the failure known as the death wobble. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the tire pressures were low. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a complaint was filed. The approximate failure mileage was 20,000.

  • Filed Nov 2024

    The contact owns a 2020 Ford F-250. The contact stated while driving approximately 70 MPH, the vehicle drove over a bump on the highway and the front end started wobbling to the left and the right and the vehicle started shaking violently. The contact stated there was no warning light illuminated. The contact took his foot off the accelerator pedal to slow the vehicle. The contact was not depressing the brake pedal during the failure. The contact was able to slow and stop the vehicle. The contact turned off and started the vehicle and was able to resume normal operation. The contact stated while driving 50 MPH over a bump in the roadway, the vehicle started shaking and swaying to the left and the right. The contact stopped the vehicle and turned off and restarted the vehicle, and the vehicle drove normally. The contact had taken the vehicle to a local dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.

  • Showing the 5 most recent of 29.
• Fuel/Propulsion System28

  • Filed Aug 2026

    I was traveling down the highway at approximately 55mph when truck suddenly lost power. I was able to pull over and had the vehicle towed as truck would not start. It was later determined that the cp4 high pressure fuel pump grenaded causing complete fuel system replacement costing over 11,000 in repairs. Shards of aluminium was sent throughout the fuel system.

  • Filed Mar 2026

    Vehicle experienced loss of power while in travel down a mountain. After inspection by a mechanic, CP4 pump had a catastrophic failure sending metal shards throughout the fuel system. This was less than a month after Fords SAFETY RECALL 24S78 that failed to remedy the problem, but before recall Number26V158 was issued.

  • Filed Mar 2026

    02/04/2026 69k miles. I brought my vehicle in because I got a check engine light on the dash and had loss of power. Was informed that my fuel pump had failed and sent metal shards through the whole fuel system. The damage was covered by the recall, which also included reprogramming of the tcm and pcm. Was then told that the reflash of those systems was a failure, and that the Ford Motor Company was working on a remedy. My dealership has since completed a full fuel system replacement, and there still isn't a fix for the programming issue. This is a revenue generating vehicle, and the only one, for my small business. I lost many clients due to inability to perform the work I was contracted to do. My dealership did offer me a loaner vehicle, but it's not one that can perform the work that my truck was able to do, and was told not to use the vehicle for any commercial work or towing, as thats not allowed. Ive reached out to customer relations to get updates, and have had no help from them, save for telling me they're working on it, and will hope to have a remedy soon.

  • Filed Feb 2026

    The fuel tank is leaking fuel from the top where hose connects, it is cracked where the hose barb is connected to the tank

  • Filed Feb 2026

    NHTSA Complaint Text (Copy/Paste) Vehicle: 2020 Ford F-250 Super Duty 6.7L Power Stroke Recall: 24S78 – Powertrain Control Module (PCM) Software Update Complaint: Ford has issued Recall 24S78 for the high-pressure fuel pump defect on my 2020 F-250, but the company has not provided an actual remedy. The recall shows as open on my VIN, and Ford’s documentation says a PCM software update is the fix, but Ford released the software and then pulled it back within a week. My dealership confirmed Ford removed the remedy from their system, so they cannot perform the recall at all. This leaves my truck exposed to a known safety defect with no available repair. The high-pressure fuel pump failure this recall addresses can cause sudden loss of power, engine stall, or complete shutdown while driving. Until a working remedy is released, I’m driving a truck that Ford has admitted has a serious safety defect, but they have not provided any fix or timeline. I am requesting NHTSA investigate why the remedy was withdrawn, why no replacement remedy has been provided, and why Ford is leaving owners with a known safety risk for an extended period. This is an expensive vehicle, and the defect can cause catastrophic engine damage and create a hazardous situation on the road. Owners deserve an effective recall remedy that is actually available. Not exactly sure when the recall was first brought to light but I do know it has been months now.

  • Showing the 5 most recent of 28.
• Engine27

  • Filed Aug 2026

    The contact owns a 2020 Ford F-250 SD. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, while driving 40 MPH approximately two months later, the vehicle was running rough and stalled. The check engine warning light was illuminated. The contact pulled over to the side of the road. The vehicle was towed to a dealer, where it was diagnosed with a high-pressure fuel pump failure, causing the fuel system to become contaminated. The dealer determined that the fuel system needed to be replaced. The dealer submitted a diagnostic report to the manufacturer. The contact notified the manufacturer of the failure, and a case was filed. The vehicle was not repaired and was pending the manufacturer's decision regarding the coverage of the repair. The failure mileage was approximately 103,000.

  • Filed Mar 2026

    Vehicle experienced loss of power while in travel down a mountain. After inspection by a mechanic, CP4 pump had a catastrophic failure sending metal shards throughout the fuel system. This was less than a month after Fords SAFETY RECALL 24S78 that failed to remedy the problem, but before recall Number26V158 was issued.

  • Filed Feb 2026

    While driving cross country, my dash warning light came on and said " In 50 miles your vehicle will lose power and you won't be able to drive more than 5 mph. DEF problem". I spent $70,000 on this vehicle used with 50K miles on it. Recall from 2024, this is unacceptable. Now another recall for steering. The steering column disengagement. I am afraid to drive it. The dealer keeps telling me no fix yet. FORD has no email to complain. I am not sure what can be done. This is my first FORD, never again.

  • Filed Oct 2025

    On October 3, 2025 our 2020 Ford F250 King Ranch 6.7 diesel broke down with no start and check engine light. We contacted Ford. We towed the vehicle, at our expense to the dealership we purchased it from approximately one year ago on October 6, 2025. I contacted Ford on October 3, 2025 and received a claim number. On October 7, 2025 the Ford dealership contacted us to inform us the high pressure fuel pump catastrophically failed. It cracked the pump housing. It is a 12,000.00 repair. It is a safety recall. The pickup on has approximately 56,000 miles. The 5 year power train warranty ended September 15, 2025. I have contacted Ford twice sense January 0f 2025 to see if there was a resolution to this recall and they stated there is no fix as of this time. The dealership and I have contacted Ford Customer Service several times. I have left several messages for the representative handling our case and was promised call backs but never did. On October 10, 2025 there was a new case generated due to the lack of communication. Both the dealership and I were promised a call back and we did not receive one. We use this pickup for work and we are losing income. I asked for a loaner and I was told that was not possible. I pulled a Carfax on this pickup and found that possibility this vehicle was bought back twice. When we purchased it, the service record give to us did not show that information. We would like for the repairs to be completed in a timely manner. The dealership stated on October 8, 2025 that the entire fuel system would need to be replaced and could have it completed in three business days. I am not feeling comfortable knowing the pickup has been bought back from Ford two other times and not informing us. Also I am worried it may have caused engine damage.

  • Filed Sep 2025

    My 2020 Ford F-250 King Ranch with a 6.7L V8 Turbo Diesel engine experienced severe engine failure while I was driving. The engine was completely destroyed and had to be replaced. My warranty company paid to install a new engine into the truck, but did not pay to have the remaining components fixed that were directly damaged by the engine failure. There was severe damage done to the fuel pump, DEF system, and wiring harnesses that caused the truck to be permanently into a mode called "LIMP Mode" which electronically governs the truck to 50 MPH. There was and still is an unresolved recall on the truck. The recall is as follows: #24S78 POWERTRAIN CONTROL MODULE SOFTWARE UPDATE BIODIESEL DEPOSIT ACCUMULATION. The NHTSA number is: NHTSA: #24V957. There were absolutely zero (0) warning signs that alerted me that this was an issue before the engine failed. No alerts or warning lamps were illuminated on the truck before it failed. All i got was a letter in the mail stating that the engine could fail due to this components and that there is no known solution to fixing the problem. This issue caused my engine to fail while I was driving to work. There are issues with the truck still that were directly caused by this issue that the warranty will not cover INCLUDING this recalled component that has no available solution. I have a 2 month old son and a wife that rely on me having this truck. I have risked the safety of my family, and others on the roads, unknowingly by operating this truck on the roads. I am asking that Ford Motor Company be held Liable for all damages to my truck, and the repurchase of the truck for full price. This is unacceptable from a company as big as Ford Motor Company.

  • Showing the 5 most recent of 27.
• Electrical System27

  1 involved a fire

  • Filed Mar 2026

    I was driving the truck and suddenly smoke came out from behind the radio. I stopped and checked and saw that the truck was on fire. I immediately tried to turn it off with the few water bottles that I had with me. I had no luck and the entire truck burned up.

  • Filed Feb 2026

    Good Morning, Ms. Edds My name is [XXX] . I spoke to you a few years back in regards, to a vehicle I had. Well, today I am writing about another situation . I have a 2020 Ford F250 vin [XXX] . Since purchasing this vehicle, I have had recall after recall on it and getting nowhere with Ford Motor Company Customer Service Division. I have a local dealership that I have taken it to Spalding Ford who does not take the time to look at the vehicle when I tell them there is an issue and what it is doing all they do is make 1 excuse after another and then about a week or so goes by and I get a recall letter about the issue I just complained about. The last time it was at this dealership they cracked my windshield and said they get back with me about getting it fixed so far nothing and I have called a number of times and now being told they had no idea about it. It has been several months but guess that is going to have to fall on me because no one wants to take accountability of their own actions. I have 3 outstanding recalls in which I complained about before the recall came into effect. I contacted a dealership located in the next county over who willingly sent a tech to my house for a recall when the tech got here he was unable to fix the recall do to the Ford Motor Company Customer Service Division running errors in their system and was unable to do the update. I have also complained about having steering issues and was told no there is nothing wrong but then all of a sudden, I received a recall letter. I am an average John Doe trying to take care of my [XXX] grandson and my [XXX} husband this is supposed to be my dependable vehicle for us I cannot just go out and trade it in and lose all the money I have placed into it already I don't have the funds or means to do that. I called and talked with the recall department and the gentleman i spoke with was really concerned and tansfered me to someone who didnt want to fix it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Nov 2025

    Rear camera displays a black distorted image for roughly 5 seconds, then a completely black screen meanwhile instructing to contact dealer. Dealer says that even though Ford announced a 15 year extended warranty, it is not attached to any VINs. Therefore they will not honor their statement from the Chief Operating Officer on October 22, 2025 on the Ford website. Dealer at Metro Ford advised me there was no way possible to escalate case, or send an email for guidance on the issue. Refused.

  • Filed Sep 2025

    Sync Infotainment system freezes and has the same symptoms as listed in the recall that was issued in May of 2025. The screen will occasionally freeze when powering up or even driving, resulting in loss of use of navigation. Infotainment screen will also occasionally freeze when in reverse not showing accurate information from the back up camera.

  • Filed Aug 2025

    Parked at gas station, after fueling attempted to start with key and engine started but electrical systems did not register that vehicle had started. Turned engine off but engine continued running. Additional attempts to start vehicle made no difference -- engine continued running but vehicle could not be shifted out of Park. Called dealer and was advised to pull fuel pump fuse to stop engine. Towed to dealer and dealer determined that water had indruded into battery junction box and junction box needed to be replaced at owner expense. Ford Technical Service Bulletin 20-2298

  • Showing the 5 most recent of 27.
• Unknown or Other25

  • Filed Apr 2026

    Vehicle: 2020 Ford F‑250 Super Duty VIN: [XXX] Issue: Front / CHMSL camera intermittent or inoperative Ford CSP 20B39 applies CSP cannot be completed due to Gateway Module failure Ford has not responded despite multiple written requests I have personally sent emails to them on: Sent April 6 Sent April 9 Sent April 16 4/29 - Called and asked for coordination. Received no acknowledgment RE: Request for Coordination With Dealer to Complete Recall 20B39 [XXX] [XXX] > Thu, Apr 16, 11:59 AM (13 days ago) to crcfmc, [XXX] , [XXX] , [XXX] Dear Ford Customer Relationship Center, I'm writing to follow up again on my previous emails of April 6 and April 9 regarding my 2020 Ford F-250 Super Duty (VIN: [XXX] ). I have not received any response or confirmation of receipt. I want to correct my earlier characterization — after further research, I understand that 20B39 is a Customer Satisfaction Program, not a safety recall. That said, the core issue and my position remain the same, and I want to lay out where things stand clearly. The situation: - My vehicle is covered under CSP 20B39 (Front View and CHMSL Camera — PCB conductivity issue causing intermittent camera operation) - The program is in effect through November 30, 2030 or 150,000 miles, and the repair is to be performed at no charge to the vehicle owner - My servicing dealer, Santa Margarita Ford, attempted to complete the CSP work but could not because the vehicle's Gateway Module is not communicating properly - The dealer has advised that the Gateway Module must be replaced before the camera work under XXX can be completed My position: Ford issued CSP XXX and committed to completing this repair at no charge. If the Gateway Module must be functional in order for Ford's own program to be executed, then resolving the Gateway Module issue is Ford's prerequisite to meet — not an out-of-pocket cost to push to the customer. I'm not asking for anything beyond INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Mar 2026

    Component: Air Conditioning / Heater Subject: Recurrent HVAC System Failure - Passenger-Side Temperature Control Malfunction I am reporting a recurring failutre of the vehicle's HVAC system affecting the passenger-side temperature control. Specifically the passenger-side air vents intermittently and repeatedly blowing hot air while the driver-side continue to operate normally with cooled air. This condition results in inconsistent cabin temperature control andrenders the air conditioning system ineffective for occupants on the passenger side. Timeline of Failures and Repairs: July 2023: Initial occurrence of passenger side hot air condition. Vehicle was taken to authorized Ford dealership (McRee Ford). Repairs were performed; however the specific root cause either identified or not permanently corrected as another recurrence happened August 2025: Took it back to McRee Ford due to an identical issue reoccurred where the passenger side was blowing hot air. They attempted to repair with the same technician and was again only a temporary resolution as the issue again occurred March 2026: Passenger side blowing hot air for the third time. Took it to a different authorized Ford dealership (Cook Ford) where again, it was identified as a blend door actuator issue. Safety Concern: While the issue may appear to be a comfort concern, it presents a potential safety risk in high temperature environments such as Texas. (Heat related stress or illness for passengers) Multiple authorized dealership seem to be unable to resolve the issue. Currently vehicle is with Cook Ford and was advised that additional funding would be needed for a permanent fix. I've already been financially burdened with taking the vehicle twice to McRee Ford and now a third time to Cook Ford for the same issue, and being told upfront that the failure may again happen. I request an investigation into this matter and HVAC issue. Thank you.

  • Filed Feb 2026

    I was driving down the FM 112 in Lexington TX. The rear glass exploded. The center glass was not damaged just the glass on both sides

  • Filed Oct 2025

    Leaving him with Grandbaby and when we stopped I went to get her out of her car seat but the passenger side rear would not unlock. What would happen if the car was on fire and the door lock would not work properly. The driver said will rarely work properly with the physical key itself and now the auto locks don't work. Cannot believe this is not required to be repaired as it really jeopardizes the safety of infants in car seats. Such a easy fix for this type of possible safety issue. I have 3 Ford trucks and 1 Ford Explorer but very concerned the newest is a accident waiting to happen with one of my Grandkids and these inoperative locks.

  • Filed Aug 2025

    2020 F250 Experienced the death wobble while traveling on freeway at 70 mph after running over bumps .

  • Showing the 5 most recent of 25.
• Structure12

  • Filed Dec 2025

    door lock actuator on passenger side door has stopped working. cannot unlock or lock the passenger side door from drivers side or outside of passenger side. from inside, driver must reach across vehicle by undoing seat belt, usually with car running, sometimes with transmission in drive, to manually unlock passsenger door for passenger. This has been a common complaint on Ford Forums. It is evidently affecting many trucks. Please put out a recall on this problem. Thanks

  • Filed Jul 2025

    The contact owns a 2020 Ford F-250. The contact stated that the sunroof had been leaking for approximately 2 years. The contact used rubber mats to cover the carpet, but the carpet was soaked. The contact stated that the vehicle was taken to a local dealer two times and the dealer informed the contact that the vehicle had been repaired; however, the failure persisted. The contact stated that recently the tailgate had an electrical short circuit following a period of heavy rain. The contact had taken the vehicle back to the same dealer. The vehicle was repaired. The contact informed the manufacturer of the failure and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 6,000.

  • Filed Jul 2023

    The contact owns a 2020 Ford F-250. The contact stated that while using the remote key fob to unlock the doors, the doors failed to unlock. The contact had to manually unlock the doors. The contact then stated that the electrical system started malfunctioning and the A/C unit, the radio, and the Blind Spot Monitoring (BSM) light failed to operate as designed. The vehicle was taken to the dealer where the technician noticed that the rear passenger’s side taillight was filled with 3-inches of water. Additionally, the bliss module was corroded due to the water intrusion. The contact was informed that the tail lamp seal and the taillight assembly needed to be replaced. The water was drained; however, the vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 51,997.

  • Filed Aug 2022

    On 8-22-2022 upon arriving at the work site my Australian Shepherd jumped from the cab of the truck catching her left front leg in the hole in the running board resulting in a severe compound fracture resulting in surgery.

  • Filed May 2022

    Tailgate will open by itself going down the road and sometimes when parked. Key fob is in console not my pocket so I know the button is not being pressed accidentally. Some mornings when I leave for work it will be down. Seems to do it more often when I start truck, release parking brake and shift into reverse. If I’m pulling my trailer and it does this it’s going to damage tailgate also safety concern loosing cargo while going down road. I have checked the key fob and it takes two consecutive presses to open tailgate. That seems to work fine.

  • Showing the 5 most recent of 12.
• Back Over Prevention9

  • Filed Mar 2026

    The contact owns a 2020 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel) and 25V686000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the check engine warning light was intermittently illuminated. The contact stated that while driving at various speeds, the vehicle unintendedly decelerated and lost power. The vehicle was coasted to the side of the road, turned off, restarted, and the vehicle regained power and drove as intended. The message "Power Reduced” was displayed. The failure occurred approximately every 5 miles driven. The vehicle was taken to the dealer and was diagnosed with low fuel pressure, and it was determined that the fuel pump had failed and needed to be replaced. The vehicle had not been repaired because parts were not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 95,000.

  • Filed Jan 2026

    The contact owns a 2020 Ford F-250. The contact received notifications of NHTSA Campaign Number: 25V626000 (Steering) and 25V686000 (Back Over Prevention). The local dealer was contacted and determined that parts were not yet available for the recall repairs. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

  • Filed Jan 2026

    The contact owns a 2020 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel), 25V626000 (Steering), and 25V686000 (Back Over Prevention); however, parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced PCM failure. The vehicle was not repaired. The failure mileage was unknown.

  • Filed Dec 2025

    The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that soon after starting the vehicle, the vehicle shut off without warning. The contact made several attempts to restart the vehicle, but the vehicle failed to start. Due to the failure, the vehicle was towed to the dealer where a diagnostic test was performed. The diagnostic test determined that the high-pressure fuel pump had failed and destroyed the entire fuel system. In addition, the contact received notification of NHTSA Campaign Number: 25V686000 (Back Over Prevention); however, the part for the recall repair was unavailable. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered under warranty. The contact inquired about the recalls on the vehicle but the manufacturer offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was approximately 144,000.

  • Filed Jan 2025

    The contact owns a 2020 Ford F-250. The contact stated while reversing, the rearview camera failed to display an image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V644000 (Back Over Prevention), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 62,000.

  • Showing the 5 most recent of 9.
• Visibility8

  • Filed Jul 2025

    The contact owns a 2020 Ford F-250. The contact stated that the sunroof had been leaking for approximately 2 years. The contact used rubber mats to cover the carpet, but the carpet was soaked. The contact stated that the vehicle was taken to a local dealer two times and the dealer informed the contact that the vehicle had been repaired; however, the failure persisted. The contact stated that recently the tailgate had an electrical short circuit following a period of heavy rain. The contact had taken the vehicle back to the same dealer. The vehicle was repaired. The contact informed the manufacturer of the failure and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 6,000.

  • Filed Sep 2024

    The contact owns a 2020 Ford F-250. The contact stated that while the vehicle was parked in the driveway, the following day it was discovered that the front passenger’s side door window had cracked. The contact stated that recently while the vehicle was parked, it was discovered that the front driver's side window was also cracked. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 55,000.

  • Filed Nov 2023

    Mirrors are extending out while driving and will not return. Causing unsafe driving conditions.

  • Filed Mar 2023

    The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility). The dealer was made aware of the issue and declined to perform the recall repair unless the windshield wiper arms were faulty. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed Feb 2023

    The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.

  • Showing the 5 most recent of 8.
• Visibility/Wiper6

  • Filed Nov 2025

    Rear camera displays a black distorted image for roughly 5 seconds, then a completely black screen meanwhile instructing to contact dealer. Dealer says that even though Ford announced a 15 year extended warranty, it is not attached to any VINs. Therefore they will not honor their statement from the Chief Operating Officer on October 22, 2025 on the Ford website. Dealer at Metro Ford advised me there was no way possible to escalate case, or send an email for guidance on the issue. Refused.

  • Filed Feb 2024

    Component: Battery Junction box then affecting other parts. water intrusion into battery junction box affecting and shorting out other components. Items shorted out due to water in battery junction box include: Battery Junction Box itself, Left rear Blind Spot Monitor, Left rear Brake Light, Drivers seat control (shorted all seat heated components, All lumbar and massaging components fully inflated and would not deflate) , Windshield wiper motor shorted and stopped working, Rain sensor stopped working. Both Tow Mirrors would Randomly deploy to the furthest out position. Main Safety Concerns were Windshield Wiper Motor Stopped Working and Seat Randomly adjusting, Inflating, Deflating. Vehicle is currently at for dealership ( Sam Packs 5 star Ford Lewisville TX) who has diagnosed the issues. The only warning lamp was for the Driver Side BLIS when the incident would occur.

  • Filed Apr 2023

    I want to file a formal complaint against Sunland Ford in Victorville California about not remedying this safety recall for my vehicle in a timely manner. A letter was sent out to me on May of 2022 regarding this recall and I have contacted Sunland Ford several times to get this recall resolved and here we are almost a year later and it still hasn't been fixed. I was in snowy conditions in Montana in March and I just about wrecked because of the became inoperable for a short period of time so I need someone to please get Sunland Ford to hurry up and get this fixed asap.

  • Filed Oct 2022

    Mine and my families saftey was at risk when the A/C failed to run during a trip home. It was a damp rainy day and the windshield completely fogged over on the inside. Running heat and opening windows would not clear the visibly issue. There was 0% visibility. I had to drive with my head out the window to slow to a stop and wait hours before the A/C resumed working. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has been reproduced every time I drive the truck and has been verified and attempted service by two separate Ford Dealers. The truck was with the first Dealer for 1.5 months. I am in communication with the second Dealer now. This was a Ford buy-back vehicle. The claim was that the vehicle was overheating and that a fan shroud was replaced to fix the issue. I am skeptical that there wasn't more to the issue that wasn't resolved. No warning prior to failure. July 2022 is when the problem caused me issue. I do believe the issue was there since I purchased the vehicle used in August 2021, but the vehicle was not driven much so it never affected me.

  • Filed Jun 2022

    On 4/24/2022, during a snow storm the passenger side wiper failed to work and came disconnected from the vehicle. The drivers side wiper stopped working and would not return to the downward (parked) position. Both wiper arms are stripped and non-functional. I was forced to wait for two days for weather/roads to clear before I could leave for my destination, due to the non-functioning wipers and weather. I tried to order new wiper arms from on-line dealers and third party dealers only to have all orders canceled as that there are no parts available, and that new availability was unknown. While in search of these parts, I found that there is a Ford recall on this issue, Safety notice #22S26 / NATSA #22V250. On 5/18/2022 I went to a Ford dealer for repairs and was told there are no parts, with no known time of receiving such parts. On 6/10/2022 I returned to the dealer and was told the same information, no parts. On 6/14/2022 I called Ford and was given a case number, and informed that the arrival of any new replacement parts was still unknown. The truck is obviously not safe to drive in, or when inclement weather is advised and/or happening. I have had to pull off the road and wait out rain storms and fog as well. Ford has made no offer of reimbursement due to lost use of this vehicle , or offered to sponser a loaner truck for use while waiting for the the repairs/parts to come available. At best, Ford has offered to try and escalate my request for replacement parts, which to date is still unknown, and parts are still unavailable. ... Which leaves me with a, new 2020 F-250 that is, and has been, unsafe drive since April of this year (which, by the way, I pay almost $1000.00 per month in a loan payment on.)

  • Showing the 5 most recent of 6.
• Vehicle Speed Control5

  • Filed Dec 2025

    when passing another vehicle in a passing zone, with gas pedal fully depressed, there is a 2 or 3 second lag time after releasing the gas pedal before the truck actually stops accelerating. this has happened since I bought the truck brand new from the dealership. first few times it happened it scared the hell out of me. I had to apply the brakes hard in order for it to slow down. I brought it back to the dealer to have it looked at (while having the windsheild wiper recall repaired). the ford mechanic stated that that was just the way it is. he also said others have had this problem as well but there was no factory directive to fix it. The problem still occurs to this day but since i am used to it and expect it It is not as terrifying. but still, this is a obvious safety problem.

  • Filed Sep 2025

    The contact owns a 2020 Ford F-250. The contact stated that while entering light traffic, the transmission became stuck between gears. The accelerator pedal was depressed, but the vehicle failed to respond or move. The vehicle was restarted and worked as designed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined that the failure was related to the transmission. The mechanic called the local dealer for the contact and was informed that the vehicle was not under warranty. The contact called another local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 57,000.

  • Filed Jan 2021

    VEHICLE DEMONSTRATES REPEATABLE UNCOMMANDED ACCELERATION WHEN SHIFTING FROM 2ND TO 3RD GEAR. ALSO DEMONSTRATES UNCOMMANDED ACCELERATION WHEN ENGINE BRAKING ENGAGES. OCCASIONALLY VEHICLE OPERATES AT A UNCOMMANDED HIGH IDLE OF 1200-1500 RPM VS THE NORMAL 600. MOSTLY HAPPENS WHEN SLOW MANEUVERING SUCH AS IN A PARKING LOT OR OTHER TIGHT SPACE. IT HAS HAPPENED EVER SINCE NEW AND IT HAS 5100 MILES ON IT NOW. PURCHASING DEALER SAID IT WAS NORMAL. OTHERS ARE REPORTING THE SAME ISSUE IN FORUMS ONLINE.

  • Filed Dec 2020

    FREQUENTLY APPLICATION OF ACCELERATION RESULTS IN NO RESPONSE FROM VEHICLE. WHEN MAKING TURNS INTO TRAFFIC AND ACCELERATION IS NEEDED TO AVOID COLLISION THE TRUCK WILL NOT RESPOND TO THROTTLE INPUT. THIS HAS RESULTED IN MANY NEAR MISS SITUATIONS.

  • Filed Oct 2020

    THE INSTRUMENT CLUSTER DISPLAY (ICD) OF MY 2020 FORD F-250 RANDOMLY GOES BLACK AND PROVIDES NO INFORMATION. THE DISPLAY WILL RANDOMLY COME ON AND USUALLY GO OUT AGAIN WHILE DRIVING. THE DISPLAY USUALLY DISPLAYS A WARNING THAT THERE IS A FAULT WITH THE BLIND SPOT WARNING SYSTEM OR CROSS TRAFFIC WARNING SYSTEM BEFORE GOING OUT. I HAVE ALSO STARTED TO RECEIVE DISPLAYS ASKING IF I WANT TO ACTIVATE THE CRAS AVOIDANCE SYSTEM, BUT I CAN'T MAKE A SELECTION EVEN THOUGH THE SYSTEM HQS ALREADY BEEN TURNED ON. I ALSO DON'T FEEL THE VEHICLE BRAKING WHEN THE CRASH ALERT WARNING ACTIVATES LIKE IT ONCE DID EVEN THOUGHT THE BRAKE ASSIST IS TURNED ON.

• Exterior Lighting5

  • Filed Dec 2024

    Headlights are delaminating. They were replaced under warranty 2 years ago and now the replacements are delaminating. Ford has denied the claim for replacement

  • Filed Sep 2024

    The headlights have failed multiple times causing bulbs to stop working or “blow”. Changed headlight bulbs approximately 4 times in the 18 months. Safety became an issue due to decreased lighting while driving. Also becomes a safety risk due to not being able to have the vehicle properly inspected by the state of WV. The problem has been discussed with the local ford dealer multiple times with no further progress other than discussions. No warning lamps or other problems prior.

  • Filed Feb 2024

    Component: Battery Junction box then affecting other parts. water intrusion into battery junction box affecting and shorting out other components. Items shorted out due to water in battery junction box include: Battery Junction Box itself, Left rear Blind Spot Monitor, Left rear Brake Light, Drivers seat control (shorted all seat heated components, All lumbar and massaging components fully inflated and would not deflate) , Windshield wiper motor shorted and stopped working, Rain sensor stopped working. Both Tow Mirrors would Randomly deploy to the furthest out position. Main Safety Concerns were Windshield Wiper Motor Stopped Working and Seat Randomly adjusting, Inflating, Deflating. Vehicle is currently at for dealership ( Sam Packs 5 star Ford Lewisville TX) who has diagnosed the issues. The only warning lamp was for the Driver Side BLIS when the incident would occur.

  • Filed Jan 2024

    [XXX] watch?v=4QLrqlCd3c0 * This video is about the South Texas taillight theft rings that local Ford Dealers are aware of and not notifying the customers to protect their property. The Tail lights only take 30 to 45 seconds to steal and cost between $3,500.00 to $4,200.00 to buy plus install and coding. They are in shortage according to local Ford dealer because of the thefts. So, you have to go out to Facebook Market Place and buy your lights back from a host of characters reselling these lights. The consumers are out a lot of money and time dealing with , body shop, insurance company, and a host of characters. It's the next Ford part theft ring that cost folks money they cannot spare ....This is BS Ford Motor and Dealers!!!!!. The thieves easily bypass the alarm because of Ford's design that allows tailgate to be open from inside after easily removing inspection cover (4 screws) and remove the lights in 30 seconds (two screws per tail light). The theft of the Tail Lights makes the truck undriveable. The Ford Light Theft is so bad that there are a shortage of lights and Body Shop long lead-times if you try and order and install through Ford Body Shop. Could be all corrected if factory alarm would go off when tail gate drops after being set and using $10.00 worth of anti theft screws. Ford is not notifying F150/f250 customers when they know this is happening. Cost to consumer $4,500 to $5,000.00 and months of waiting for your truck. The thieves are advertising the lights on Facebook Market Place and E-Bay Motors. * This is a circus that Ford can stop by fixing a alarm system and using anti thief fasteners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Dec 2021

    I have had several incidents when driving at night that I keep getting flashed by other drivers thinking my truck head lights are on high beam. I see there is a recall for other year models for the DRL is not dimming when the low beams are on. I am thinking this is happening to this truck. I am going to have ford look at it but they are just going to check light alignment.

• Air Bags4

  1 involved a crash

  • Filed Jun 2026

    Left rear seat belt buckle or system failed causing a fault in the Airbag/Restraint system. The fault initially happened in June of 2025 with about 50k miles on the vehicle. I took it to a dealer who told me the buckle was not available and the whole system needed to be replaced for over $1500. Vehicle seldom has anyone in the back seat but that is where my children sit. Looking at posts on the internet, this seems to be a common enough problem that this should be taken care of under recall or customer service warranty.

  • Filed Oct 2023

    The contact owned a 2020 Ford F-250. The contact stated that while driving 63 MPH, several warning chimes and alarms began to sound off and the warning message stating, "Traction Control Failure," had illuminated. At the same time, the steering wheel had suddenly seized which caused the vehicle to veer off the side of the road and further into the woods. The contact was unsure of how the vehicle came to a stop due to being knocked unconscious during the incident. Due to injuries, the contact was unable to recall details. The air bags failed to deploy. The contact received head, back, and leg injuries The vehicle was towed and totaled. There was a police report filed. The vehicle had not been taken to the dealer, diagnosed, or repaired. The manufacturer had been made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 66,000.

  • Filed Jul 2023

    My blind spot cross traffic system alert activates and deactivates on its on and warning of electrical issues post to my Ford App. Air Bag warning comes on send message to Ford App stating Air bag not functioning due to electrical issues. Alarm goes off multiple times throughout the day sending messages to Ford App stating Hood Open when hood is not open and some messages state electrical issues.

  • Filed Nov 2022

    The airbag clock spring needs to be replaced otherwise the airbags will not deploy and FORD dealership is stating it is not a warranty problem.

• Service Brakes4

  • Filed Mar 2026

    This vehicle was delivered yesterday to my son through Autonation Sanford [XXX] . The CARFAX report stated a pre delivery inspection was done prior. On the way home he experienced loud screeching from the front wheels. Turns out $1650 later he needed new brakes and rotors. That is negligence, and fraud, especially with a commercial vehicle intended on towing a fishing boat. This was underhanded and a disgusting pattern of behavior. In addition, the open fixable recall was NOT completed as we just found out from searching the VIN on your website. The managers name is [XXX] , I have reached out to him to rectify this situation, and no call back. Truly grotesque, taking advantage of a [XXX] kid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jun 2025

    The contact owns a 2020 Ford F-250. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop. No warning light was illuminated. In addition, the contact stated that a trailer was hitched to the vehicle during the failure. The contact stated that the trailer brakes was inoperable. The contact stated that the failure occurred while driving in the driveway. The contact was able to safely stop and park the vehicle. The vehicle was not diagnosed by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The contact referenced NHTSA Campaign Numbers: 25V401000 (Service Brakes, Hydraulic) and 25V132000 (Electrical System); however, the VIN was not included in the recalls. The failure mileage was approximately 38,800.

  • Filed May 2022

    The components in questions is transmission. My sister had borrowed my truck. She put the truck in park and walked back inside to grab an item. Her dog ran out of the house and at that moment she realized the truck was rolling forward. Luckily they was a passenger in the passenger seat that was quick to act and climbed over the middle console and pressed on the brake. There is a video of the insistent. The passenger then confirmed the truck was In park and moved the selector to reverse then park then reverse and park again. Please note the truck was on relatively flat ground. Not a huge incline hill. The truck could have killed the dog or even ran over my sister in her pursuit to get her dog away from the truck. They problem was attempted to be recreated at the moment of the incident but wasn’t retractable at the time. I will be checking it every time I drive the truck from hear on. No one was hurt so a report wasn’t filed with the police nor was it taken to the dealer for inspection. There was no warning lights illuminated at the time. However The gear selector did show park. I’m unable to upload the video just segments of the video. There is a full video.

  • Filed Sep 2020

    MY BRAND NEW 2020 F250 LARIAT WAS DELIVERED TO MY HOME YESTERDAY. IT WAS DRIVEN ROUGHLY 80 MILES FROM DENVER TO COLORADO SPRINGS BY THE SALESMAN WHO SOLD IT TO ME, BUT IS OTHERWISE UNUSED. I NOTICED LAST NIGHT THAT THE EMERGENCY BRAKE CABLE RUNNING TO THE LEFT REAR WHEEL APPEARS TO BE TOO LONG. AS A RESULT IT HAS A LOOP IN IT THAT IS POSITIONED BETWEEN THE MAIN LEAF SPRINGS AND A SECONDARY SPRING THAT I BELIEVE ENGAGES WHEN THE TRUCK IS FULLY LOADED. IT'S PRETTY OBVIOUS THAT UNDER A FULL LOAD, THE BRAKE CABLE IS AT RISK OF BEING PINCHED BY THE SPRINGS. I HAVE LITTLE DOUBT THAT THE DEALER WILL FIX THIS FOR ME WHEN I ASK, BUT AM ALARMED THAT OTHER SIMILAR TRUCKS MAY HAVE THE SAME PROBLEM.

• Wheels3

  • Filed Apr 2023

    Experienced “the death wobble” going 68 mph on a highway after hitting a small transition.

  • Filed Feb 2022

    After hitting a bump/pothole on the road a violent shaking took place throughout the vehicle, the steering wheel shook violently. I was able to slow down to approximately 10mph and the vibration stopped. I then continued on my journey. It happened another 5 times. This happened in a construction zone with no where to pull off. Through sheer strength I was able to control the truck, but vehicles behind me had to slow down as well. No inspection done as yet, vehicle going to dealer on 03/07/2022. Online reports of something similar called "death wobble". No inspection by police or insurance. No warnings or warning messages etc.

  • Filed Sep 2020

    MICHELIN TIRE ON FRONT CUPPING WITH 1350 MILES.

• Seat Belts2

  • Filed Jun 2026

    Left rear seat belt buckle or system failed causing a fault in the Airbag/Restraint system. The fault initially happened in June of 2025 with about 50k miles on the vehicle. I took it to a dealer who told me the buckle was not available and the whole system needed to be replaced for over $1500. Vehicle seldom has anyone in the back seat but that is where my children sit. Looking at posts on the internet, this seems to be a common enough problem that this should be taken care of under recall or customer service warranty.

  • Filed Feb 2025

    Water leaking inside on the windshield during heavy rain. All across the top. Headliner damp. Rear passenger side seat belt latch bolt keeps coming undone.

• Engine And Engine Cooling2

  • Filed Jan 2025

    The contact owns a 2020 Ford F-250. The contact stated that while stopped in the driveway, the vehicle shut off and failed to restart. The hill assist, traction control, brake, fuel empty, and the engine overheating warning lights were illuminated. The vehicle went into battery-saving mode. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a claim and referred the contact to the NHTSA Hotline. The failure mileage was approximately 139,000.

  • Filed May 2024

    The contact owns a 2020 Ford F-250. The contact stated that while driving at approximately 40 MPH, another driver on the road informed the contact that the vehicle was leaking diesel fuel with an abnormally strong diesel odor. No warning lights were illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that an unstated filter needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.

• Latches/Locks/Linkages2

  • Filed Jan 2025

    The contact owns a 2020 Ford F-250. The contact stated that the power lock actuator failed; not allowing the contact to lock the driver of the vehicle, and passenger side doors from either the remote or the interior controls of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, however, the contact was advised that a diagnostic could not be performed as the VIN was not included in a recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program 20M04 as possible connection to the failure experienced. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.

  • Filed Feb 2022

    The contact owns a 2020 Ford F-250. The contact stated all the door latches were frozen and failed to keep the doors securely closed. The contact stated that the door ajar warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing all door latches to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with Manufacturer Communications: 18N03 and FSA17S33; however, the dealer stated that the vehicle did not qualify for repairs due to the mileage. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000.

• Forward Collision Avoidance2

  • Filed Sep 2023

    Was driving on the highway when my truck(2020 f250) dash lit up, steering got extremely heavy, no abs, no drive modes, lost of collision emergency braking, lost all trailering functions, lost auto 4 wheel drive, hill assist, hill decline assist while hauling 10,00lbs. Ran diagnostics and it appear to be a wheels speed sensor. However, it went away and is now an intermittent issue. I understand parts fail on a truck but I am extremely concerned that I lost all of my safety features as well as all my towing features while towing on a highway, yet the truck still drives. I couldn't imagine towing max capacity (22,500lbs) and losing all those functions, it would almost guarantee a crash. How can a vehicle this new be rendered useless with a small sensor malfunction and continue to drive.

  • Filed Dec 2022

    2020 Ford F250 Super Duty, I have a Severe Death Wobble that has developed for the second time in a short period of time. The Ford Death Wobble is The Violent Shaking of the Vehicle can cause loss of control of the vehicle and difficulty steering wile vehicle is in operation at any time under typical driving conditions or speed. This exposes the driver and occupants of vehicle, as well as others who share the road with them, to an increased risk of accident, injury, or death. This description of death wobble was taken from a class action lawsuit that was filed in 2019. The first occurrence happened around 47,000 miles. I brought it in to the dealership; they said it was a steering damper not covered under the warranty. I paid for the replacement of steering damper. However the replacement did not fix the issue. I took it back in for further evaluation and repairs. After nearly a week of them having the vehicle at the dealership; they finally agreed to have the track bar replaced under warranty. The technician working on vehicle said that an axle needed to be replaced as well but it was not replaced at the time. After track bar was replaced; there was a drastic improvement and problem was resolved but short lived. About 7 months later and at 85,000 miles the death wobble has returned and is much worse. Due to the issue, steering is very loose and sloppy. causing you to catch the vehicle from side to side of the lane due to the steering wheel not being straight. setting off errors and disables many of the safety features. Some of the features that are disabled wile driving: advanced traction control system, pre-collision assist system fault, abs system, hill descent control fault, hill start assist. After bringing truck to dealership for this issue again; they quickly realized that the issue has returned again and stated that the axle shaft will need to be replaced this time in addition to prior parts. They again are trying to say that warranty may not cover repairs

• Tires2

  • Filed Jan 2022

    The contact owns a 2020 Ford F-250 equipped with Cooper tires, Tire Line: Discoverer M+S, Tire Size: LT275/55/R20, DOT Number: UTOTXNR2716D13L. The contact stated while her husband was driving and towing a 17-foot RV, while making a right turn, the vehicle began vibrating. The contact stated no warning light was illuminated. The driver continued driving to a nearby gas station and noticed that the rear driver’s side tire had a bump on the outer side of the tire. The driver decided to continue driving the vehicle to his destination with the faulty tire. The contact stated that her husband drove the vehicle to a tire shop and had all the tires inspected. The tire shop replaced both rear tires. The contact stated on 1/15/2022, while her husband was driving 40 MPH and towing the 17-foot RV, the vehicle experienced the vibration again. The driver continued driving to his destination with a faulty front driver’s side tire. The contact stated on 1/17/2022, her husband drove the vehicle to another tire shop and had all the tires inspected. The tire shop replaced both front tires. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19T005000 (Tires) however, the tire line was not included. The tire manufacturer had been informed of the failure. The failure mileage was unknown.

  • Filed Oct 2020

    TL* THE CONTACT OWNS A 2020 FORD F-250 TRAILERED TO A 2019 FOREST RIVER ROCKWOOD TRAVEL TRAILER, EQUIPPED WITH LIONSHEAD TIRES, TIRE LINE: CASTLE ROCK, TIRE SIZE: ST225/75/R15, DOT: 1MT14118. THE CONTACT STATED THAT THE TRAILER WAS SWAYING BEHIND THE VEHICLE WHILE DRIVING AT AN UNDISCLOSED SPEED. THE CONTACT REMOVED THE TIRE AND TOOK IT TO A TIRE SHOP FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE TIRE TREAD BELT HAD SLIPPED AND THAT THE TIRE WAS OUT OF ROUND AND NEEDED TO BE REPLACED. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE ON THE TRAVEL TRAILER WAS 850.

• Seats1

  • Filed Jun 2026

    Left rear seat belt buckle or system failed causing a fault in the Airbag/Restraint system. The fault initially happened in June of 2025 with about 50k miles on the vehicle. I took it to a dealer who told me the buckle was not available and the whole system needed to be replaced for over $1500. Vehicle seldom has anyone in the back seat but that is where my children sit. Looking at posts on the internet, this seems to be a common enough problem that this should be taken care of under recall or customer service warranty.

• Firerelated1

  1 involved a fire

  • Filed Jan 2026

    The contact owned a 2020 Ford F-250. The contact stated that while driving at 75 MPH, he smelled a burning odor, but assumed it was coming from outside. Two minutes later, smoke filled the cabin. No warning light was illuminated. The contact heard flames coming from the dashboard. The contact pulled over and safely exited the vehicle. The contact saw that the engine compartment had caught on fire before the vehicle was completely engulfed in flames. A police officer was driving behind the vehicle and witnessed the fire. A police report was filed. Firefighters arrived and extinguished the fire. The contact was unsure whether a fire department report had been filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

• Hydraulic1

  • Filed Jun 2025

    The contact owns a 2020 Ford F-250. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop. No warning light was illuminated. In addition, the contact stated that a trailer was hitched to the vehicle during the failure. The contact stated that the trailer brakes was inoperable. The contact stated that the failure occurred while driving in the driveway. The contact was able to safely stop and park the vehicle. The vehicle was not diagnosed by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The contact referenced NHTSA Campaign Numbers: 25V401000 (Service Brakes, Hydraulic) and 25V132000 (Electrical System); however, the VIN was not included in the recalls. The failure mileage was approximately 38,800.

• Traction Control System1

  1 involved a crash

  • Filed Oct 2023

    The contact owned a 2020 Ford F-250. The contact stated that while driving 63 MPH, several warning chimes and alarms began to sound off and the warning message stating, "Traction Control Failure," had illuminated. At the same time, the steering wheel had suddenly seized which caused the vehicle to veer off the side of the road and further into the woods. The contact was unsure of how the vehicle came to a stop due to being knocked unconscious during the incident. Due to injuries, the contact was unable to recall details. The air bags failed to deploy. The contact received head, back, and leg injuries The vehicle was towed and totaled. There was a police report filed. The vehicle had not been taken to the dealer, diagnosed, or repaired. The manufacturer had been made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 66,000.

• Lane Departure1

  • Filed Dec 2022

    2020 Ford F250 Super Duty, I have a Severe Death Wobble that has developed for the second time in a short period of time. The Ford Death Wobble is The Violent Shaking of the Vehicle can cause loss of control of the vehicle and difficulty steering wile vehicle is in operation at any time under typical driving conditions or speed. This exposes the driver and occupants of vehicle, as well as others who share the road with them, to an increased risk of accident, injury, or death. This description of death wobble was taken from a class action lawsuit that was filed in 2019. The first occurrence happened around 47,000 miles. I brought it in to the dealership; they said it was a steering damper not covered under the warranty. I paid for the replacement of steering damper. However the replacement did not fix the issue. I took it back in for further evaluation and repairs. After nearly a week of them having the vehicle at the dealership; they finally agreed to have the track bar replaced under warranty. The technician working on vehicle said that an axle needed to be replaced as well but it was not replaced at the time. After track bar was replaced; there was a drastic improvement and problem was resolved but short lived. About 7 months later and at 85,000 miles the death wobble has returned and is much worse. Due to the issue, steering is very loose and sloppy. causing you to catch the vehicle from side to side of the lane due to the steering wheel not being straight. setting off errors and disables many of the safety features. Some of the features that are disabled wile driving: advanced traction control system, pre-collision assist system fault, abs system, hill descent control fault, hill start assist. After bringing truck to dealership for this issue again; they quickly realized that the issue has returned again and stated that the axle shaft will need to be replaced this time in addition to prior parts. They again are trying to say that warranty may not cover repairs

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.