2020 Ford F-350 Super Duty

What owners should know

Covers 2020–2022 · 6.7L Power Stroke diesel, 7.3L V8 and 6.2L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2020 Ford F-350 Super Duty. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• 10-speed transmission harsh or delayed shifts

  Best left to a shop

  Signs: Clunky or harsh shifts, a long delay going into Drive or Reverse after the truck sits, trouble holding Park.

  Fix: Have a dealer check for open recalls and software updates and run the transmission's adaptive relearn. Some trucks have needed internal repairs or replacement under warranty.

  May be covered free by recall 22V256000 / 20V365000. Check the VIN at nhtsa.gov/recalls.

  ▶ How-to videos

• 6.7L fuel pump (CP4) recall

  Dealer (recall)

  Signs: Power loss or stalling. Ford found deposits from aged biodiesel can cause the pump to fail.

  Fix: Covered by Ford recall 24S78 (a software update), plus a follow-up for trucks repaired incorrectly. Keep up with fuel filter changes too.

  May be covered free by recall 24V957000 / 26V158000. Check the VIN at nhtsa.gov/recalls.

  Shop: fuel filter kit▶ How-to videos

• Steering column upper shaft

  Dealer (recall)

  Signs: Loose or clunky steering. In rare cases the shaft can separate.

  Fix: Covered by a Ford recall on 2020–2021 trucks.

  May be covered free by recall 25V626000. Check the VIN at nhtsa.gov/recalls.

• 7.3L gas ticking (lifters)

  Best left to a shop

  Signs: A ticking noise that gets louder with engine speed, sometimes a misfire.

  Fix: Have a shop diagnose it. Some owners report lifter or camshaft failures, which are warranty repairs on newer trucks.

  ▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Fuel System, Diesel:Delivery:Fuel Pump

  Mar 2026 · #26V158000

  Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, 2021-2022 F600, and 2022 F750 vehicles previously repaired incorrectly under recall number 24V957. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

  Risk and fix

  Risk: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

  Fix: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed mailed April 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S17. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 18, 2026.

• Back Over Prevention:Software

  Oct 2025 · #25V686000

  Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.

  Risk and fix

  Risk: A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

  Fix: Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.

• Steering:Column

  Sep 2025 · #25V626000

  Ford Motor Company (Ford) is recalling certain 2020-2021 F-250, F-350, and F-450 vehicles. The steering column upper shaft may detach from the steering column and result in a loss of steering control.

  Risk and fix

  Risk: A loss of steering control increases the risk of a crash.

  Fix: Dealers will inspect the steering column, and repair or replace the upper shaft as necessary, free of charge. Owner notification letters were mailed February 20, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S94. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 23, 2025.

• Fuel System, Diesel:Delivery:Fuel Pump

  Dec 2024 · #24V957000

  Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

  Risk and fix

  Risk: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

  Fix: Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.

• Equipment:Other:Owners/Service/Other Manual

  Jun 2023 · #23V420000

  Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

  Risk and fix

  Risk: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

  Fix: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

• Back Over Prevention: Sensing System: Camera

  Aug 2022 · #22V644000

  Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.

  Risk and fix

  Risk: Lack of a clear rearview camera image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.

  Fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Ford customer service at 1-800-1-866-436-7332. Ford's number for this recall is 22S51.

• Visibility:Windshield Wiper/Washer:Linkages

  Apr 2022 · #22V250000

  Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.

  Risk and fix

  Risk: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

  Fix: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.

• Power Train:Automatic Transmission

  Apr 2022 · #22V256000

  Ford Motor Company (Ford) is recalling certain 2020 Super Duty F-250, F-350, F-450, and F-550 vehicles equipped with 6.7L diesel engines. A washer within the vehicle's transmission can disintegrate, causing metallic debris to become lodged in the 'Park' mechanism.

  Risk and fix

  Risk: Debris lodged within the 'Park' mechanism may prevent the vehicle from achieving or holding 'Park,' increasing the risk of a vehicle rollaway and a crash.

  Fix: Dealers will replace a gearset within the transmission, free of charge. Owner notification letters were mailed on April 19, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S22.

• Structure:Frame And Members:Underbody Shields

  Feb 2022 · #22V087000

  Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.

  Risk and fix

  Risk: A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.

  Fix: Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.

• Power Train:Axle Assembly

  Jul 2021 · #21V536000

  Ford Motor Company (Ford) is recalling certain 2020-2021 F-350 Super Duty pickup trucks equipped with 6.7L diesel engines and Dana model 275 rear axles. The rear axle housing may not support the load of the pickup truck and deform, which could result in driveshaft separation.

  Risk and fix

  Risk: Driveshaft separation may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.

  Fix: Dealers will inspect the axle housing for deformities, and repair or replace the housing, as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 21S31.

• Tires

  Mar 2021 · #21V155000

  Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

  Risk and fix

  Risk: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

  Fix: Ford will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 27, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S10.

• Equipment:Other:Labels

  Feb 2021 · #21V087000

  Ford Motor Company (Ford) is recalling certain 2020 F-Super Duty F350 vehicles equipped with a 6.7L diesel engine, single rear wheels (SRW), 4X4 Crew Cab, Long Box, and a 12k or 12.4k Gross Vehicle Weight Rating. These vehicles may display overstated payload capacity values on the Tire and Loading Information (TREAD) Label, overstated Accessory Reserve Capacity (ARC) values on the Safety Certification Label, and overstated weight values on the Truck Camper Loading Documentation. If the vehicle is loaded to the payload stated on the TREAD label, it may exceed the Gross Vehicle Weight Rating (GVWR) or Gross Axle Weight Rating (GAWR) and overload the vehicle.

  Risk and fix

  Risk: An overloaded vehicle can increase the risk of a crash.

  Fix: Ford will notify owners, and dealers will replace the Tire and Loading Information Label, Safety Certification Label, and the Truck Camper Loading Document (if applicable), free of charge. The recall began March 23, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S06.

• Visibility:Windshield:Critical Fasteners

  Feb 2021 · #21V090000

  Ford Motor Company (Ford) is recalling certain 2021 F-150 and 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."

  Risk and fix

  Risk: In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.

  Fix: Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall began April 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C06.

• Steering

  Dec 2020 · #20E090000

  Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.

  Risk and fix

  Risk: If the steering locks, it can increase the risk of a crash.

  Fix: Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.

• Power Train:Axle Assembly

  Sep 2020 · #20V599000

  Ford Motor Company (Ford) is recalling certain 2020 F-350 trucks equipped with 7.3L gas engines and ambulance prep packages. These vehicles were ordered with Wide Track rear axles, but were built with base (narrower) axles. Depending on the body installed by the body builder, the inner tires on the dual wheel rear axle may contact the body.

  Risk and fix

  Risk: Inner tire contact with the body could result in a tire blowout, potentially causing a loss of vehicle control, increasing the risk of crash.

  Fix: Ford will notify owners, and dealers will rebuild the rear axle as a Wide Track axle on vehicles already built. For remaining vehicles, body builders will be given the option to accept the base axle and build a different second unit body that meets Ford's specifications or have the rear axle rebuilt as a Wide Track axle, free of charge. An interim letter notifying owners of the safety risk was mailed on October 23, 2020. The recall began January 11, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S57.

• Back Over Prevention: Sensing System: Camera

  Sep 2020 · #20V575000

  Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

  Risk and fix

  Risk: Reduced rearward visibility can increase the risk of a crash.

  Fix: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

• Power Train:Automatic Transmission:Torque Converter

  Jun 2020 · #20V365000

  Ford Motor Company (Ford) is recalling certain 2020 Super-Duty F-250, F-350, and F-550 diesel pickups. The transmission torque converter damper plate was not tempered, resulting in a brittle damper plate that may fracture and cause the engine to stall or require increased brake pedal effort in order to stop the vehicle.

  Risk and fix

  Risk: An engine stall or requiring additional braking effort to stop the vehicle can increase the risk of a crash.

  Fix: Ford will notify owners, and dealers will replace the transmission assembly, free of charge. This recall began July 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S33.

• Seats:Front Assembly:Recliner

  Aug 2019 · #19V633000

  Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

  Risk and fix

  Risk: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

  Fix: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Power Train53

  2 involved a crash

  • Filed Aug 2026

    VEHICLE EXTENDED CRANKING WITHOUT STARTING WHILE THE VEHICLE IS PARKED, AND ONCE STARTED IT WAS LOSS OF MOTIVE POWER WHILE DRIVING AND ALMOST WAS IN ACCIDENT BECAUSE OF THIS. SHEEHY FORD SEE ITS A RECALL AND SEE ITS EXACTLY WHAT THE RECALL IS STATING BUT REFUSING TO FIX IT AND WANT TO CHARGE ALMOST 10K TO DO SO.

  • Filed Jul 2026

    The transmission began malfunctioning by having hard shifting issues and losing power in some gears. An indicator on the dash lit up resembling a mechanics open-end wrench. Research online showed that the vehicle should not be driven and taken immediately to a mechanic or dealership. If driven especially pulling a heavy load like the fifth wheel that I bought the truck to tow the transmission could fail causing a serious safety issue. I immediately took the vehicle to a certified Ford dealership. At the dealership they informed me that parts in the transmission had failed and that it was the same exact condition as shown in recall 20S33. The noted recall was for trucks manufactured in January and February of 2020. My truck was manufactured March of 2020. The time warranty had expired for the vehicle but the mileage warranty was for 60,000 mi and the truck failed at $29,800. The transmission failed due to a manufacturing defect but I was billed over $9,800 for the repair. I have attached photos of the work order and receipt.

  • Filed Apr 2026

    This is a supplemental complaint to ODI Number 11730675 filed on April 16 2026. I am adding the following critical information: I am filing this complaint in relation to Ford's NHTSA Consent Order regarding recall compliance. My 2020 F-350 VIN [XXX] was built at Kentucky Truck Plant in March 2020 — within the exact production window of Safety Recall 22S22. My transmission has failed with the exact defect mechanism described in 22S22. My VIN was excluded from the recall FSA list despite matching build date, plant, and identical failure mode. I am requesting this complaint be reviewed in the context of Ford's consent order obligations regarding proper recall scope. Ford Customer Care Case Number: XXX-XXX." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Apr 2026

    Vehicle experienced sudden, unexpected downshifting and loss of gear engagement while driving. On multiple occasions the transmission slipped out of gear without warning, including while attempting to pull into traffic, creating an immediate life-threatening safety hazard. Vehicle was unable to maintain gear selection and would unexpectedly lose drive power. These failures match the exact defect described in NHTSA recall 22V256000

  • Filed Mar 2026

    I am the owner of a 2020 Ford F‑350 equipped with the 6.7L Power Stroke diesel engine. My vehicle is subject to an open safety recall, NHTSA 24V957, involving the high‑pressure fuel system. I have been informed by an authorized Ford dealer that there is currently no effective repair remedy available. While I have not experienced loss of power, my vehicle has exhibited abnormal transmission shifting behavior beginning around 40,000 miles. This concern was documented by the dealer and described as normal operation. The condition persisted and was documented again around 60,000 miles, although the dealer stated they could not replicate the issue. Given the unresolved safety recall and ongoing powertrain behavior, I am concerned about vehicle safety, drivability, and long‑term reliability, and I am submitting this complaint to document the risk before a safety‑related failure occurs.

  • Showing the 5 most recent of 53.
• Fuel System35

  • Filed Aug 2026

    The contact owns a 2020 Ford F-350 SD. The contact stated that while attempting to start the vehicle with the ignition key, the vehicle failed to start as intended. The check engine warning light was illuminated. In addition, the contact associated the failure with NHTSA Campaign: 24V957000 (Fuel System, Diesel); and the VIN was included. The vehicle was towed to a local dealer where it was diagnosed with the fuel pump failure. The vehicle was not repaired under NHTSA Campaign Number: 24V957000(Fuel System, Diesel); because there was no metallic debris found in the fuel system. The manufacturer was made aware of the failure, and the recall repair was denied. The failure mileage was approximately 230,000.

  • Filed Jul 2026

    The contact owns a 2020 Ford F-350. The contact stated that while driving 65 MPH and towing a dump trailer, the vehicle entered LIMP Mode. The contact was able to pull over to the side of the road. The vehicle was towed to the contact's storage yard, where an independent diesel mechanic performed a diagnostic scan and retrieved diagnostic trouble codes indicating a fuel system failure. The vehicle was towed to a dealer, where it was disassembled and diagnosed with a CP4 pump failure resulting from a water separator failure. The contact was informed that the CP4 pump replacement was not covered and needed to be replaced at the owner's expense. The manufacturer was notified of the failure and contacted the dealer, but no further assistance or information was available. The vehicle was not repaired. The failure mileage was approximately 180,000.

  • Filed Jun 2026

    The contact owns a 2020 Ford F-350. The contact received a notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealers were contacted; however, the parts were on back order until late September. Another local dealer was contacted (Kendall Ford of Anchorage|1950 Gambell St, Anchorage, AK 99501); however, the distance was far to great in a remote area. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

  • Filed May 2026

    The contact owns a 2020 FORD F-350. The contact stated while driving at an undisclosed speed, he had a loss of motive power and check engine warning light was illuminated when driving, almost causing an accident due to not being able to accelerate. The vehicle was taken to a dealer where it was diagnosed to have metal shavings in the combustion system. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the SSSC (Special Service Center assistance request) was declined by Ford agency (SSSC), due to the issue not having metal shavings although the dealer technician stated there were shavings. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 126,136.

  • Filed Apr 2026

    The contact owns a 2020 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel), 25V626000 (Steering), and 25V686000 (Back Over Prevention); however, the parts for two of the recall repairs were not yet available. The local dealer was made aware of the recalls and confirmed that parts for two of the recalls were not yet available; however, parts for the steering column recall were available. The vehicle was taken to the dealer, where it remained for two months. The contact was then informed that parts to repair the vehicle were unavailable, and the contact was informed to retrieve the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and provided the same information as the dealer. The contact had not experienced a failure.

  • Showing the 5 most recent of 35.
• Steering35

  4 involved a crash

  • Filed Jun 2026

    The contact owns a 2020 Ford F-350. The contact stated that while driving 30 MPH and driving around a curve, the steering wheel was turned; however, the vehicle failed to respond and crashed into a guardrail. The contact associated the failure with NHTSA Campaign Number: 25V626000 (Steering). There was extreme damage to the underbody of the vehicle, and several parts were separated from the vehicle. The vehicle was towed to an impound lot and was deemed a total loss by the Insurance Company. The contact sustained a concussion and neck injury and was taken to the hospital for medical assistance. The dealer was not contacted. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was unknown.

  • Filed Apr 2026

    The contact owns a 2020 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel), 25V626000 (Steering), and 25V686000 (Back Over Prevention); however, the parts for two of the recall repairs were not yet available. The local dealer was made aware of the recalls and confirmed that parts for two of the recalls were not yet available; however, parts for the steering column recall were available. The vehicle was taken to the dealer, where it remained for two months. The contact was then informed that parts to repair the vehicle were unavailable, and the contact was informed to retrieve the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and provided the same information as the dealer. The contact had not experienced a failure.

  • Filed Mar 2026

    The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Numbers: 24V957000 (FUEL SYSTEM, DIESEL), 25V626000 (STEERING), and 25V686000 (BACK OVER PREVENTION). The contact stated that while driving at an undisclosed speed, the steering wheel was wobbly. The steering wheel detached from the housing four inches and independently moved up and down. The contact had not lost control of the vehicle. The contact was unsure if any warning lights were illuminated. The vehicle was driven to the dealer at slow speeds. The dealer determined that the steering column upper shaft had separated. The dealer informed the contact that the recall repair stated that the upper shaft would be repaired or replaced. The contact was informed that replacing the steering column was not part of the recall repair and the contact would be responsible for additional repairs. The vehicle was not yet repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the additional repairs. The failure mileage was approximately 100,000.

  • Filed Feb 2026

    Ford sent this recall letter in October, 2025. It’s unbelievable, and unacceptable that Ford would describe a “potential loss of steering control resulting in a crash or injury (or death). However we don’t instruct you to stop driving your vehicle. Parts to fix your defective steering column which could come apart in your hands while driving down the interstate with loved ones, or towing (full ton trucks are meant for heavy towing) won’t be available until 1st quarter 2026”. Are you serious? It’s now halfway through 1st quarter 2026, & still no follow up from Ford. How many people have to die, before the actuaries at NHTSA decide it’s time to put pressure on Ford to expedite this fix? I had no choice but to risk driving my truck 1,200 miles to Florida last week. Thankfully, we made it. However, I refuse to drive it any further as it’s parked in my driveway. I will not hook up my boat or horse trailer until Ford manufactures a new, safe part, and installs it in my truck’s steering to correct this deadly condition. What is NHTSA doing to pressure Ford to get this done? If you send me a standard, boiler plate answer like others have received “be patient, don’t call us, call Ford (and talk to their AI robot)” I will get together with others affected by this recall, and we will go to the media, and possibly higher, if that’s what it takes. Shame on you, claiming to be on the side of living people who just want to stay alive.

  • Filed Jan 2026

    This recall has been going on for over three months. I have canceled vacations and other trips due to the severity of this recall. I haul a truck camper and I do disaster relief/recovery with several groups. I use my truck to get there and sleep in my camper due a lack of resources during a disaster. This recall has prevented me from responding. Ford has given no indication of when this is to be repaired.

  • Showing the 5 most recent of 35.
• Diesel34

  • Filed Aug 2026

    The contact owns a 2020 Ford F-350 SD. The contact stated that while attempting to start the vehicle with the ignition key, the vehicle failed to start as intended. The check engine warning light was illuminated. In addition, the contact associated the failure with NHTSA Campaign: 24V957000 (Fuel System, Diesel); and the VIN was included. The vehicle was towed to a local dealer where it was diagnosed with the fuel pump failure. The vehicle was not repaired under NHTSA Campaign Number: 24V957000(Fuel System, Diesel); because there was no metallic debris found in the fuel system. The manufacturer was made aware of the failure, and the recall repair was denied. The failure mileage was approximately 230,000.

  • Filed Jul 2026

    The contact owns a 2020 Ford F-350. The contact stated that while driving 65 MPH and towing a dump trailer, the vehicle entered LIMP Mode. The contact was able to pull over to the side of the road. The vehicle was towed to the contact's storage yard, where an independent diesel mechanic performed a diagnostic scan and retrieved diagnostic trouble codes indicating a fuel system failure. The vehicle was towed to a dealer, where it was disassembled and diagnosed with a CP4 pump failure resulting from a water separator failure. The contact was informed that the CP4 pump replacement was not covered and needed to be replaced at the owner's expense. The manufacturer was notified of the failure and contacted the dealer, but no further assistance or information was available. The vehicle was not repaired. The failure mileage was approximately 180,000.

  • Filed Jun 2026

    The contact owns a 2020 Ford F-350. The contact received a notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealers were contacted; however, the parts were on back order until late September. Another local dealer was contacted (Kendall Ford of Anchorage|1950 Gambell St, Anchorage, AK 99501); however, the distance was far to great in a remote area. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

  • Filed May 2026

    The contact owns a 2020 FORD F-350. The contact stated while driving at an undisclosed speed, he had a loss of motive power and check engine warning light was illuminated when driving, almost causing an accident due to not being able to accelerate. The vehicle was taken to a dealer where it was diagnosed to have metal shavings in the combustion system. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the SSSC (Special Service Center assistance request) was declined by Ford agency (SSSC), due to the issue not having metal shavings although the dealer technician stated there were shavings. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 126,136.

  • Filed Apr 2026

    The contact owns a 2020 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel), 25V626000 (Steering), and 25V686000 (Back Over Prevention); however, the parts for two of the recall repairs were not yet available. The local dealer was made aware of the recalls and confirmed that parts for two of the recalls were not yet available; however, parts for the steering column recall were available. The vehicle was taken to the dealer, where it remained for two months. The contact was then informed that parts to repair the vehicle were unavailable, and the contact was informed to retrieve the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and provided the same information as the dealer. The contact had not experienced a failure.

  • Showing the 5 most recent of 34.
• Unknown or Other19

  1 involved a crash

  • Filed Mar 2026

    Vehicle produced symptoms over time: Loss of Ford Pass connectivity, Inconsistent turn signal function, occasional dashboard alarm for Open Driver Door while driving, unwarranted security alarm triggers when still at home. Second to last incident was an unwarranted security alarm that triggered, and was unable to be stopped by use of the security controls (lock/unlock, alarm key button). Horn "wore out" as if fuse burned. Disconnected battery to stop. Two days later, after reconnecting the battery I drove the vehicle, Horn was not functional, and I was unable to stop the engine. Once started, the vehicle did not turn off, even with key completely removed from ignition switch. This was repeatable, every ignition cycle, thereafter. I drove to the dealer, that morning. The dealer mechanic was required to shut off the engine. Dealer mechanic diagnosed failed Battery Junction Box. After Repair, Mechanic diagnosed faulty Body Control Module. Dealer mechanic also recommended replacement of full "Main" wiring harness, interconnecting the two. The cause for all failures was corrosion and electrical shorts due to water ingress. I am aware Ford has issued numerous TSBs and recalls for faulty BCMs, in the same age range as this vehicle. Also, TSBs for water intrusion into the BCM. The mechanic took photos of corrosion on both the BCM and main wiring harness. My prior vehicle was a 2011 Ford F-150, with the same 6.2L engine. No such faults were experienced up to Nov. 2023 sale. Photos of the corrosion on main wiring harness and BCM attached. Dealer has possession of the vehicle. Repairs in progress. Ford has declined support for faulty components; Recalls not associated with this vehicle. Estimated repairs to date on 6 year old vehicle on critical electronics in excess of $7,000.

  • Filed Jul 2025

    The rear back up camera of my 2020 Ford F350 Superduty has not been working for several months, then in May of 2025, I found the recall notice about this issue and Ford has said that my vehicle isn't part of the rear back up camera recall, even though it has the same exact problem of the other vehicles involved in the recall. My vehicle was built in October of 2020 which falls into the same time frame of the other vehicle models and build dates. Will Ford be held accountable if I happen to back up and hit someone or damage something? My vehicle along with probably many other vehicles need to be added to this recall.

  • Filed Jul 2025

    Our 2020 Ford F-350 experienced a catastrophic mechanical failure while in motion. The driveline disconnected, the rear axle locked up, and the transmission bellhousing was destroyed—leaving the truck completely immobile and blocking traffic. This occurred with no prior warning and posed a significant crash risk. At the time, Ford Safety Recall 22S22 (related to a known defect in the transmission’s output planetary four assembly) was open and had not yet been completed. The symptoms and failure we experienced match the failure scenario described in Ford's own bulletin for 22S22: driveline separation, internal transmission damage, and loss of control or Park function. Ford has denied coverage, stating the failure was due to a "loose pinion flange nut" and unrelated to the recall. However, they have not provided any inspection documentation, photos, or evidence that the recalled components were properly inspected or ruled out as the root cause. We have repeatedly requested this documentation from both Ford and the dealership, but neither has provided it. We are concerned that the failure was caused by the exact defect identified in Recall 22S22, and that Ford is failing to take responsibility or follow full recall procedures—including post-failure inspection and transparency. We are requesting that NHTSA investigate this case as a potential mishandling of a known safety defect and failure to comply with recall responsibilities.

  • Filed Jan 2025

    Computer-dash info screens and drive modes. I am unable to change or check onboard dash info upon starting vehicle. Dash does not hold settings one day to the next. Unable to get into or change settings such as trailer settings-so can’t change braking effort-dangerous when hauling 20,000# trailer! Cannot put truck in tow mode or any other mode-defaults to slippery road mode. Again dangerous. Says hill start assist, hill descent assist and pre-collision assist is unavailable . This is all very potentially dangerous especially when hauling! Dealer cannot find problem. After truck is driven a while settings can be re-entered-truck has to be turned off first. Unable to load video of start up.

  • Filed Oct 2024

    ACCESSORY PROTOCOL MODULE (APIM)- faulty, there is a service bulletin for the 2020 F superduty trucks when the APIM fails the stereo locks up of goes black which is causing distracted driver to reset during driving to get the GPS directions working. The voice over does not work and have to input address manually. The phone sync does not work and cannot get the original owner out of the system even through Ford pass relating to possible theft and or changing the door code. The interior Ambiant lights do not work and I am concerned the adaptive cruise control and crash alert might be a major concern if not replaced. My Ford dealer has deemed my APIM is bad and unable to update the software and GPS and was quoted over $1500 to replace on my truck.

  • Showing the 5 most recent of 19.
• Engine14

  1 involved a fire

  • Filed May 2026

    The contact owns a 2020 FORD F-350. The contact stated while driving at an undisclosed speed, he had a loss of motive power and check engine warning light was illuminated when driving, almost causing an accident due to not being able to accelerate. The vehicle was taken to a dealer where it was diagnosed to have metal shavings in the combustion system. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the SSSC (Special Service Center assistance request) was declined by Ford agency (SSSC), due to the issue not having metal shavings although the dealer technician stated there were shavings. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 126,136.

  • Filed May 2026

    The component/system that failed or malfunctioned is the SCR (Selective Catalytic Reduction) NOx Catalyst Efficiency system, triggering DTC P20EE – SCR NOx Catalyst Efficiency Below Threshold (Bank 1). This issue began immediately after Ford Recall 24S78 (PCM software update) was performed on April 29, 2026 at Ferman Ford of Countryside. The truck had zero emissions or check-engine issues prior to the recall flash and was perfectly maintained to Ford standards with Howes diesel treatment every tank. The problem has been reproduced and confirmed multiple times by the dealer: After the May 4 PCM reprogram per TSB 21-2248 After replacement of both NOx sensors on May 5 (code returned in under 17 miles) After replacement of the DEF injector (code returned again) The dealer only performed one manual DPF regeneration instead of the two required by Ford SSM 49202 and pinpoint test RD15, and they did not complete the SCR Parameter Reset. They are now quoting an additional ~$2,000 out-of-pocket for a DPF replacement after partial goodwill assistance was approved. The vehicle has been repeatedly inspected and repaired by Ferman Ford. No independent inspection yet. Ford Customer Service has been contacted and partial goodwill was approved, but significant out-of-pocket costs remain. Warning lamps/messages (Service Engine Soon light + “exhaust emission control system is not operating as expected”) first appeared immediately after the April 29 recall PCM flash and have continued ever since. Safety risk: A loss of motive power, entry into limp mode, or reduced power while driving could result in a crash or inability to maintain highway speed. This appears to be a direct consequence of the Recall 24S78 PCM software update tightening emissions monitoring. All repair orders, photos of warnings, and supporting documents are attached for your review. There is 12. I was not able to upload the last of the documents.

  • Filed Dec 2025

    I have the 7.3 gas engine. It is now sounding like a typewriter. I've been told I could have a $8,000 to $13,000 repair or total engine replacement. My truck is just under 97,000 miles and this has been a known issue for the Job 1 engines. Ford is not taking ownership of these lifter/cam issue. I was told I could have my engine lock up on me while driving. I am autistic and have an autoimmune issue that cause me to have a disabilities. It does not seem right, that a long term, multiple Ford owner now could have their engine fail or lock up while I'm driving, not to mention I may need a complete new engine from this design error. From what I've read, the Job 2 of these engines they've enlarged oil recyclers or something to correct this issue. Can you help us that have this major saftey issue?

  • Filed Oct 2025

    The contact owns a 2020 Ford F-350. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the lifter in cylinder #2, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The contact stated that the original engine was replaced at 39,400 miles in 2022. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000. The VIN was not available.

  • Filed Sep 2025

    I have sent in a previous complaint as our truck would die in the middle of the road, due to the fuel pump. It is unacceptable that Ford has not resolved the recall issue in 9 months. Our truck is needed daily for our business. Please make Ford take action.

  • Showing the 5 most recent of 14.
• Fuel/Propulsion System13

  1 involved a fire

  • Filed Aug 2026

    VEHICLE EXTENDED CRANKING WITHOUT STARTING WHILE THE VEHICLE IS PARKED, AND ONCE STARTED IT WAS LOSS OF MOTIVE POWER WHILE DRIVING AND ALMOST WAS IN ACCIDENT BECAUSE OF THIS. SHEEHY FORD SEE ITS A RECALL AND SEE ITS EXACTLY WHAT THE RECALL IS STATING BUT REFUSING TO FIX IT AND WANT TO CHARGE ALMOST 10K TO DO SO.

  • Filed Jul 2026

    1. High Pressure Fuel Pump 2. All safety is good 3. It has been taken to the dealership and blaming it on the water separator (water/rust in fuel) The codes thrown are towards the High Pressure Fuel Pump 4. No there were no warning lights or messages prior to the failure. 5. Dealership did not provide the inspection report

  • Filed May 2026

    The component/system that failed or malfunctioned is the SCR (Selective Catalytic Reduction) NOx Catalyst Efficiency system, triggering DTC P20EE – SCR NOx Catalyst Efficiency Below Threshold (Bank 1). This issue began immediately after Ford Recall 24S78 (PCM software update) was performed on April 29, 2026 at Ferman Ford of Countryside. The truck had zero emissions or check-engine issues prior to the recall flash and was perfectly maintained to Ford standards with Howes diesel treatment every tank. The problem has been reproduced and confirmed multiple times by the dealer: After the May 4 PCM reprogram per TSB 21-2248 After replacement of both NOx sensors on May 5 (code returned in under 17 miles) After replacement of the DEF injector (code returned again) The dealer only performed one manual DPF regeneration instead of the two required by Ford SSM 49202 and pinpoint test RD15, and they did not complete the SCR Parameter Reset. They are now quoting an additional ~$2,000 out-of-pocket for a DPF replacement after partial goodwill assistance was approved. The vehicle has been repeatedly inspected and repaired by Ferman Ford. No independent inspection yet. Ford Customer Service has been contacted and partial goodwill was approved, but significant out-of-pocket costs remain. Warning lamps/messages (Service Engine Soon light + “exhaust emission control system is not operating as expected”) first appeared immediately after the April 29 recall PCM flash and have continued ever since. Safety risk: A loss of motive power, entry into limp mode, or reduced power while driving could result in a crash or inability to maintain highway speed. This appears to be a direct consequence of the Recall 24S78 PCM software update tightening emissions monitoring. All repair orders, photos of warnings, and supporting documents are attached for your review. There is 12. I was not able to upload the last of the documents.

  • Filed Feb 2026

    A component has not yet failed but an existing recall (Ford recall 24S78 / NHTSA ID 24V957) describes the potential for loss of motive power increasing the risk of a crash. This recall was issued in December of 2024. I received a notice in January of 2026 that the repair was available, went to my local dealer and was told the recall had been paused on 02/03/2026 - no actual repair is currently available. I live full-time in my 2021, 20,000 lb., 5th-wheel RV and frequently tow it with no other option than my 2020 F350 with the open recall. To quote the recall document, "Ford has not issued instructions to stop driving your vehicle under this safety recall" but a loss of motive power is exponentially worse when towing a large load which is what this vehicle was purpose-built to do.

  • Filed Sep 2025

    I have sent in a previous complaint as our truck would die in the middle of the road, due to the fuel pump. It is unacceptable that Ford has not resolved the recall issue in 9 months. Our truck is needed daily for our business. Please make Ford take action.

  • Showing the 5 most recent of 13.
• Structure12

  • Filed Mar 2026

    Box Separation from the box side to the box rear. box integrity compromised. Truck has always been used under the capacity ratings. I have 2 ford doing the same thing.

  • Filed Apr 2024

    The contact owns a 2020 Ford F-350. The contact stated that the grill, 350 emblem, and driver’s side mirror had melted. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 200.

  • Filed Dec 2023

    Truck's power door lock actuators are failing and fail to unlock the doors via remote or the interior door(s) electric unlock button(s). The only way to open the door is via exterior key (if you happen to have it accessible) or if you pull the vehicle's interior door handle, which then "pops" the door lock button. This failure is alarming as in the event of an emergency, access to the interior cab of the vehicle can not be gained from the exterior without a key. Similarly, access to the interior of the cab can only be provided when one squeezes, or pulls, the vehicle's interior door handle. If a driver/passenger is incapacitated for some emergent reason, there is no easy way to gain rapid access to the passenger compartment without extrication type equipment. From my on-line research it appears that Ford has had previous problems with this and actually acknowledge this through Ford Customer Satisfaction Program(s) 20M04, 19N06, 18N03. Appreciate any assistance and insight you may be able to provide.

  • Filed Jul 2022

    On 7/17/2022, while driving, the tailgate unexpectedly released. The tailgate was damaged by the trailer that was being towed at the time. The tailgate was damaged by the trailer tongue jack. The tailgate was confirmed closed prior to driving. No warning messages were displayed from the vehicle. The vehicle has not yet been inspected by the dealer but I have an appointment on 7/27. Ford Customer Service was contacted, case #CAS-37657604 was provided. Prior to the incident there had been several occasions where the vehicle would display a warning that the tailgate was open but inspection confirmed it was secured.

  • Filed Apr 2022

    My tailgate has opened on its own three times or more since purchasing the truck new in June 2021. Few times while parked and locked in my drive way. Once while I was driving causing me to have to pull over on a busy highway to re-latch the tailgate to not lose my cargo in the bed which then could have came flying out and hit other motorists and/or caused an accident in which I would have been liable. I was not included in the recall 19V-864; and therefore my vehicle has not been serviced for this issue.

  • Showing the 5 most recent of 12.
• Electrical System11

  1 involved a fire

  • Filed Aug 2026

    The backup camera on the tailgate fails about 50% of the time when shifting into reverse. The screen is black. When it fails, I can sometimes get it to work by opening, then slamming the tailgate. I suspect that there is an intermittent open circuit in the camera system. This presents a dangerous situation when trying to back this very large dual rear wheel vehicle. This is not related to the current recall for another issue with the camera when backing into a darkened area.

  • Filed Jul 2026

    While towing any trailer with electric brakes it appears the integrated trailer brake controller is briefly applying trailer brakes unexpectedly. Very brief but very hard, resulting in an extreme rearward pull on the truck. It happens at exactly 60 minute intervals, at any speed, uphill, downhill and level flat road. I've had the trailer 7 way plug and wire inspected, no problem found. Next step will be to have Ford dealer inspect truck electronics.

  • Filed Jun 2026

    I am the issues as the recalls for the 2023 f350 The Problem: The Integrated Trailer Module (ITRM/ITM) may lose communication with the vehicle when it starts up, resulting in a loss of trailer brake function, turn signals, and stop lamps.

  • Filed Apr 2026

    The contact owns a 2020 Ford F-350. The contact stated that while parked and turned off, he observed a loud explosion noise while he was inside his residence. The contact stated that he left his residence to investigate, and he observed the front of the vehicle and the cabin of the vehicle engulfed in flames. The fire department was called, and they extinguished the fire. Medical attention was not needed. A police report was filed. The vehicle was not diagnosed, repaired, or moved. The manufacturer was notified of the failure. The failure mileage was 170,000

  • Filed Mar 2026

    Vehicle produced symptoms over time: Loss of Ford Pass connectivity, Inconsistent turn signal function, occasional dashboard alarm for Open Driver Door while driving, unwarranted security alarm triggers when still at home. Second to last incident was an unwarranted security alarm that triggered, and was unable to be stopped by use of the security controls (lock/unlock, alarm key button). Horn "wore out" as if fuse burned. Disconnected battery to stop. Two days later, after reconnecting the battery I drove the vehicle, Horn was not functional, and I was unable to stop the engine. Once started, the vehicle did not turn off, even with key completely removed from ignition switch. This was repeatable, every ignition cycle, thereafter. I drove to the dealer, that morning. The dealer mechanic was required to shut off the engine. Dealer mechanic diagnosed failed Battery Junction Box. After Repair, Mechanic diagnosed faulty Body Control Module. Dealer mechanic also recommended replacement of full "Main" wiring harness, interconnecting the two. The cause for all failures was corrosion and electrical shorts due to water ingress. I am aware Ford has issued numerous TSBs and recalls for faulty BCMs, in the same age range as this vehicle. Also, TSBs for water intrusion into the BCM. The mechanic took photos of corrosion on both the BCM and main wiring harness. My prior vehicle was a 2011 Ford F-150, with the same 6.2L engine. No such faults were experienced up to Nov. 2023 sale. Photos of the corrosion on main wiring harness and BCM attached. Dealer has possession of the vehicle. Repairs in progress. Ford has declined support for faulty components; Recalls not associated with this vehicle. Estimated repairs to date on 6 year old vehicle on critical electronics in excess of $7,000.

  • Showing the 5 most recent of 11.
• Suspension11

  • Filed Dec 2025

    This has occured multiple times. While driving on freeway at speeds between 65 and 75 MPH and hitting rough asphalt, the vehicle begins shaking violently, almost to the point of losing control. It will only stop if I slow down to under 40 mph or stopping altogether. This has been very frightening when it occurs in traffic on freeways. It seems to occur mainly when on a curve.

  • Filed Apr 2024

    Death wobble experienced in 2023 at 64 k miles. Had to purchase stabilizer bar from dealer. Had another death wobble incident in April 2024. Dealer replaced same stabilizer bar again. This design is very dangerous empty but when pulling a bid horse trailer loaded with 3 horses could be catastrophic.

  • Filed Apr 2024

    Truck has death wobble.

  • Filed Feb 2024

    Extreame front-end vibration ("aka" death-wobble as described for other F250 and F350 pickups on Google). Driving 60mph on 65mph limit highway. Small bump on road. Truck starts severe vibrations from the front end. No steering control. Slight drift into left lane. Another car in the lane left to me had to break to avoid me. Vibration would not stop until I applied brakes and the truck speed was 30mph. Both the loss of steering, and the necessary reduction in speed was extreamly dangerous. Upon searching the internet it appears this is a common problem with Ford F250 and F350 trucks that neither the NHTSA nor Ford has/is addressing.

  • Filed Aug 2023

    Severe steering wheel shaking at Interstate speeds. Appears to be the Ford Super Duty "death wobble".

  • Showing the 5 most recent of 11.
• Service Brakes7

  • Filed Jul 2026

    While towing any trailer with electric brakes it appears the integrated trailer brake controller is briefly applying trailer brakes unexpectedly. Very brief but very hard, resulting in an extreme rearward pull on the truck. It happens at exactly 60 minute intervals, at any speed, uphill, downhill and level flat road. I've had the trailer 7 way plug and wire inspected, no problem found. Next step will be to have Ford dealer inspect truck electronics.

  • Filed Jun 2026

    I am the issues as the recalls for the 2023 f350 The Problem: The Integrated Trailer Module (ITRM/ITM) may lose communication with the vehicle when it starts up, resulting in a loss of trailer brake function, turn signals, and stop lamps.

  • Filed Jun 2025

    The contact owns a 2020 Ford F-350. The contact stated that while driving and approaching a stop, the vehicle lost motive power, the brake pedal depressed and went to the floorboard, and the vehicle rolled into the intersection. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had disintegrated and there was metal in the fuel system. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 106,000.

  • Filed Apr 2025

    The secondary break line Ford P/N HC3C 2234 AC ruptured during hard breaking. Lost the ability to break safely. Close examination of the break line reveals that the stainless steel braid had been chaffing on metal structure.

  • Filed Mar 2021

    VEHICLE HIT A ROUGH SPOT IN THE HIGHWAY AND THE STEERING WHEEL STARTED VIOLENTLY SHAKING CAUSING ME TO NOT BE ABLE TO CONTROL THE VEHICLE, BRAKES WERE USED TO SLOW THE VEHICLE AND THE ISSUE STOPPED. COMMONLY CALLED THE DEATH WOBBLE

  • Showing the 5 most recent of 7.
• Back Over Prevention7

  • Filed Apr 2026

    The contact owns a 2020 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel), 25V626000 (Steering), and 25V686000 (Back Over Prevention); however, the parts for two of the recall repairs were not yet available. The local dealer was made aware of the recalls and confirmed that parts for two of the recalls were not yet available; however, parts for the steering column recall were available. The vehicle was taken to the dealer, where it remained for two months. The contact was then informed that parts to repair the vehicle were unavailable, and the contact was informed to retrieve the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and provided the same information as the dealer. The contact had not experienced a failure.

  • Filed Nov 2025

    The contact owns a 2020 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (FUEL SYSTEM, DIESEL), 25V626000 (STEERING), and 25V686000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

  • Filed Jul 2025

    The connectors (part #1 HUZZ-14S411-HB) and (part #2 HUZZ-14S411-FA) are located in on the frame of the truck where the back wheels throw water towards when driving on wet terrain. They tend to hold water which causes electrical damage. This is happening on multiple ford trucks from 2020 - current models. This is causing tail light, AC, radio and other failures to occur.

  • Filed Dec 2024

    The contact owns a 2020 Ford F-350. The contact stated while starting the vehicle, the rearview camera became inoperable. The contact stated that the rearview camera image did not display properly and was very blurry. The vehicle was taken to an independent mechanic where it was diagnosed that the printed circuit board for the backup camera failed and needed to be replaced. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 146,913.

  • Filed Oct 2024

    The contact owns a 2020 Ford F-350. The contact stated that while reversing, the rearview camera image was significantly foggy. Additionally, the contact stated that the third brake light camera image was significantly foggy. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that both cameras needed to be replaced. The dealer related the failure to Ford Campaign Number: 22S52; however, the vehicle was not covered due to the manufactured date. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 68,000.

  • Showing the 5 most recent of 7.
• Exterior Lighting5

  • Filed Jun 2026

    I am the issues as the recalls for the 2023 f350 The Problem: The Integrated Trailer Module (ITRM/ITM) may lose communication with the vehicle when it starts up, resulting in a loss of trailer brake function, turn signals, and stop lamps.

  • Filed Mar 2026

    Vehicle produced symptoms over time: Loss of Ford Pass connectivity, Inconsistent turn signal function, occasional dashboard alarm for Open Driver Door while driving, unwarranted security alarm triggers when still at home. Second to last incident was an unwarranted security alarm that triggered, and was unable to be stopped by use of the security controls (lock/unlock, alarm key button). Horn "wore out" as if fuse burned. Disconnected battery to stop. Two days later, after reconnecting the battery I drove the vehicle, Horn was not functional, and I was unable to stop the engine. Once started, the vehicle did not turn off, even with key completely removed from ignition switch. This was repeatable, every ignition cycle, thereafter. I drove to the dealer, that morning. The dealer mechanic was required to shut off the engine. Dealer mechanic diagnosed failed Battery Junction Box. After Repair, Mechanic diagnosed faulty Body Control Module. Dealer mechanic also recommended replacement of full "Main" wiring harness, interconnecting the two. The cause for all failures was corrosion and electrical shorts due to water ingress. I am aware Ford has issued numerous TSBs and recalls for faulty BCMs, in the same age range as this vehicle. Also, TSBs for water intrusion into the BCM. The mechanic took photos of corrosion on both the BCM and main wiring harness. My prior vehicle was a 2011 Ford F-150, with the same 6.2L engine. No such faults were experienced up to Nov. 2023 sale. Photos of the corrosion on main wiring harness and BCM attached. Dealer has possession of the vehicle. Repairs in progress. Ford has declined support for faulty components; Recalls not associated with this vehicle. Estimated repairs to date on 6 year old vehicle on critical electronics in excess of $7,000.

  • Filed Dec 2024

    In 2020 I Purchased Meyer Products Night Saber 4 LED Headlights for my snowplow. I thought they would be better than Meyers Nite Blaster 2 Halogen Headlights. Which I have found not to be the case. The Lens Defroster does not work well in heavy snow. They do not stay on constantly to keep melting snow off of the lens. Which becomes heavly snow laden severely impacting driving visibility. On more than one occasion I have had to pull over and manually clean the snow build up off of the lens. The most recent was the evening of Thursday [XXX] in which Maine had a heavy wet snow fall in Penobscot & Waldo County area. I had called Meyer Products in the past to complain about the the heater grid issue of not being able to keep up with keeping the lens clear & free of snow build up. I have included a picture of the plow headlight. So you can view the heater grid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed May 2023

    The contact owns a 2020 Ford F-350. The contact stated that her son became aware that the white bulbs in the third brake light had two burned holes and cracks inside. The vehicle had not yet been taken to an independent mechanic or local dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 57,000.

  • Filed Nov 2022

    right side headlight always had condensation and much more condensation than the left side, however, Ford and dealer always said that it was for ventilation. after a rain, the right headlight light was always on, even when the car was off, and after that the right signal and lamp will not turn on anymore. Dealer did changed the whole headlight assembly, however, the issue still there.

• Visibility5

  • Filed Jul 2025

    The contact owns a 2020 Ford F-350. The contact stated while driving approximately 45-50 MPH, the passenger's side rearview mirror turned inward unintendedly, which prevented the driver from seeing the roadway. The contact stated that the mirror failed to remain in the correct position, which required the front passenger's side seat occupant to manually hold the rearview mirror at the correct angle for the driver to see the roadway. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

  • Filed Apr 2024

    The contact owns a 2020 Ford F-350. The contact stated that the grill, 350 emblem, and driver’s side mirror had melted. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 200.

  • Filed Jan 2023

    The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed Jun 2022

    The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

  • Filed Jun 2022

    The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the driver's side windshield wiper made an abnormal sound before the wiper arm detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 18,877. VIN tool confirms parts not available.

• Latches/Locks/Linkages4

  • Filed Jan 2025

    The contact owns a 2020 Ford F-350. The contact stated that while hauling a trailer, the tailgate lowered unexpectedly. Additionally, during the summer, the door latch system failed to open from outside while the doors were unlocked. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the latching spring and the latching system needed to be repaired. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 22,000.

  • Filed Feb 2024

    The contact owns a 2020 Ford F-350. The contact stated that after the vehicle had been exposed to an extremely cold weather, he attempted to open the front passenger's side door to let his friend in the vehicle. The contact stated that while using the key fob and the door lock switch to attempt to open the door, the front passenger's side door failed to unlock. The contact stated that he was able to open the door by using the interior door handle. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 20M04. The dealer advised the contact to take the vehicle to their location to be repaired. The vehicle was not repaired. The failure mileage was approximately 45,500.

  • Filed Oct 2023

    The contact owns a 2020 Ford F-350. The contact stated that door latches on both sides of the truck have failed to properly secure the doors. The contact stated that the doors on both sides of the vehicle would shake while driving at various speeds. The dealer was notified of the failure and was informed that there were no recalls on the vehicle and was out of warranty. The manufacturer was notified of the failure and was referred to the NHTSA Hotline for assistance. The vehicle had yet to be repaired. The failure mileage was unknown.

  • Filed Nov 2022

    The contact owns a 2020 Ford F-350. The contact stated that when the front passenger’s side door was locked, the door could not be opened from outside the vehicle. The contact state that the door could only be unlocked by using the interior door lock mechanism. The vehicle was taken to the local dealer who was unable to duplicate the failure. After retrieving the vehicle, the failure continued to occur. The contact was later informed by the dealer that the door actuator was likely the cause of the failure and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 34,000.

• Wheels3

  1 involved a crash

  • Filed Sep 2025

    I WAS DRIVING FORWARD APPROX 5 MPH AND LOST ALL CONTROL OF THE STEERING. THE STEERING WHEEL WAS NOT MOVING THE FRONT TIRES AT ALL. THERE WAS NO WARNING, AND INDICATION THAT THE STEERING WAS GOING BAD. THE TRUCK IS 2020 WITH APPROX 80,0000 MILES. NOT LIFTED, NO OFF ROADING. THE STEERING WHEEL WILL JUST SPIN NO STOP TO IT IN EITHER DIRECTION. MY UNDERSTANING WITH THIS TRUCK IS THERE IS NO INTERMIDATED SHAFT SO IT DIDNT SLOWLY GO OUT. THE NIGHT BEFORE MY FAMILY AND I WERE COMING DOWN FROM LAKE TAHOE WITH A BOAT ATTACHED. HAD THIS HAPPENED AT THAT SPPED WITH A TRAILER IT WOULD HAVE BEEN A VERY DIFFERENT OUTCOME.

  • Filed Jul 2025

    Our 2020 Ford F-350 experienced a catastrophic mechanical failure while in motion. The driveline disconnected, the rear axle locked up, and the transmission bellhousing was destroyed—leaving the truck completely immobile and blocking traffic. This occurred with no prior warning and posed a significant crash risk. At the time, Ford Safety Recall 22S22 (related to a known defect in the transmission’s output planetary four assembly) was open and had not yet been completed. The symptoms and failure we experienced match the failure scenario described in Ford's own bulletin for 22S22: driveline separation, internal transmission damage, and loss of control or Park function. Ford has denied coverage, stating the failure was due to a "loose pinion flange nut" and unrelated to the recall. However, they have not provided any inspection documentation, photos, or evidence that the recalled components were properly inspected or ruled out as the root cause. We have repeatedly requested this documentation from both Ford and the dealership, but neither has provided it. We are concerned that the failure was caused by the exact defect identified in Recall 22S22, and that Ford is failing to take responsibility or follow full recall procedures—including post-failure inspection and transparency. We are requesting that NHTSA investigate this case as a potential mishandling of a known safety defect and failure to comply with recall responsibilities.

  • Filed Aug 2022

    My truck starting shaking really bad while driving after 45 miles per hour. I went to the repair shop today and they told me it was the death wobble. Could have lost control of truck as it was very terrifying.

• Visibility/Wiper3

  • Filed Jul 2025

    Passenger, right side door mirror has failed in that while driving, regardless of speed, the mirror no longer stays outright and provides rear and blind spot view capabilities, therefore making lane changes hazardous with a high potential for crash probability. The internal mechanism(s) have failed and while driving the side mirror folds inward and collapses towards the door making it impossible to see what is next to you in an adjacent lane as well as what may be approaching from the right rear and right lane. The vehicle is scheduled to be inspected by a Ford dealership tomorrow (8/1/2025) to be assessed and see if they will replace the mirror. The mirror in question is pristine and has not been subjected to harsh treatment or been struck by any outside forces that would cause internal damage. No crash reports are associated with this vehicle.

  • Filed May 2023

    Routinely have issues with the wiper arms not returning to resting locations or not working intermittingly while in use. Known issue that has gone completely unresolved. Have been contacting dealership for over a year and logged support issue with Ford Corporate with minimal response and leaving the issue unaddressed. I will attach the support correspondence (or lack there of).

  • Filed Mar 2023

    The local dealer (Corwin Ford Reno) and Ford have not resolved the wiper recall issue in a timely manner. The driver-side wiper consistently stalls mid-stroke rendering the vehicle unsafe and unusable during bad or unpredictable weather. I have made multiple attempts since I received notice of the recall to schedule an appointment to have the issue repaired, but the dealership has yet to return a single call.

• Forward Collision Avoidance2

  • Filed Jan 2025

    Computer-dash info screens and drive modes. I am unable to change or check onboard dash info upon starting vehicle. Dash does not hold settings one day to the next. Unable to get into or change settings such as trailer settings-so can’t change braking effort-dangerous when hauling 20,000# trailer! Cannot put truck in tow mode or any other mode-defaults to slippery road mode. Again dangerous. Says hill start assist, hill descent assist and pre-collision assist is unavailable . This is all very potentially dangerous especially when hauling! Dealer cannot find problem. After truck is driven a while settings can be re-entered-truck has to be turned off first. Unable to load video of start up.

  • Filed Jan 2021

    THE VEHICLE UPON STARTING WILL GIVE TWO WARNINGS: PRE COLLISION NOT AVAILABLE AND STEER ASSIST FAULT SERVICE REQUIRED. THIS DOES NOT HAPPEN ALL THE TIME I TURN VEHICLE OFF AND IT RESETS. I WILL NOT THIS MESSAGE FOR AWHILE AND THEN WILL OCCUR AGAIN I HAVE ALSO NOTICE THAT MY THROTTLE APPEARS TO RAISE ON ITS OWN WHILE DRIVING. THE TAIL GATE ALSO JUST OPENS ON ITS OWN.

• Vehicle Speed Control2

  • Filed Jun 2023

    Vehicle started not going into gear then all a sudden takes off unexpectedly super fast. It almost caused me hitting a person walking.

  • Filed Jan 2022

    The Ford is under a Customer Satisfaction Program 21B03, and Ford will not honor this for our vehicle, however our truck has the number one planetary and ring gear assembly that has gone out.

• Lane Departure1

  • Filed Jul 2025

    The connectors (part #1 HUZZ-14S411-HB) and (part #2 HUZZ-14S411-FA) are located in on the frame of the truck where the back wheels throw water towards when driving on wet terrain. They tend to hold water which causes electrical damage. This is happening on multiple ford trucks from 2020 - current models. This is causing tail light, AC, radio and other failures to occur.

• Hydraulic1

  • Filed Jun 2025

    The contact owns a 2020 Ford F-350. The contact stated that while driving and approaching a stop, the vehicle lost motive power, the brake pedal depressed and went to the floorboard, and the vehicle rolled into the intersection. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had disintegrated and there was metal in the fuel system. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 106,000.

• Other1

  • Filed Jun 2025

    The contact owns a 2020 Ford F-350. The contact stated that while driving and approaching a stop, the vehicle lost motive power, the brake pedal depressed and went to the floorboard, and the vehicle rolled into the intersection. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had disintegrated and there was metal in the fuel system. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 106,000.

• Equipment1

  1 involved a crash

  • Filed Jul 2020

    FIFTH WHEEL ANDERSEN ULTIMATE HITCH SYSTEM FAILED WHILE WE WERE HAULING OUR UNIT. HITCH BROKE AND SAFETY CHAINS ALSO BROKE. UNIT WAS BLOWN OFF THE TRUCK WHILE DRIVING ON THE HIGHWAY CAUSING THE BALL TO BREAK SHEAR OFF DETACHING FROM TRUCK. COMPANY IS NOT WANTING TO DEAL WITH OUR INCIDENT. CAUSED OUR FIFTH WHEEL TO DETACH ON THE HIGHWAY AND ROLLED OVER. WE WERE HAULING UNDER WEIGHT TO WHAT THERE HITCH RECOMMENDS TO STAND 24,000 LBS OF TORQUE. WERE JUST ASKING FOR SOME HELP. OUR NEW $84,000 UNIT IS A COMPLETE LOSS AND OUR TRUCK IS IN THE COLLISION SHOP BEING REPAIRED. THANK YOU*DT*DT CONSUMER STATED MECHANIC DID NOT FIND ANY DAMAGE.*JB*DT*JB*DT*JB*DT*JB

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.