2017 Ford F-350 Super Duty

What owners should know

Covers 2017–2019 · 6.7L Power Stroke diesel and 6.2L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2017 Ford F-350 Super Duty. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Front-end shake (death wobble)

  Moderate DIY

  Signs: Violent shaking of the steering wheel and front end after hitting a bump, usually at 45+ mph. Slowing down hard is often the only way to stop it.

  Fix: Find and replace the worn parts, most often the track bar or its bushings, then check ball joints, tie rod ends, the drag link and alignment. A new steering stabilizer alone usually only hides the problem.

  Shop: track barShop: steering stabilizer▶ How-to videos

• High-pressure fuel pump (CP4) failure

  Easy DIY

  Signs: Sudden stalling or no-start, low fuel pressure codes, metal in the fuel filter. Often there's little warning.

  Fix: Prevention is the fix you can do: change both fuel filters on schedule, drain the water separator, and buy fuel from busy stations. Some owners add a kit that keeps pump debris away from the injectors. A failed pump usually means a full fuel system replacement at a diesel shop.

  Shop: fuel filter kitShop: CP4 disaster prevention kit▶ How-to videos

• 6.7L cracked intercooler pipe

  Easy DIY

  Signs: A loud pop, sudden loss of power, boost or limp-mode codes.

  Fix: Replace the plastic cold-side intercooler pipe. Many owners upgrade to a metal pipe.

  Shop: 6.7 Powerstroke cold side intercooler pipe▶ How-to videos

• Tailgate opens by itself

  Dealer (recall)

  Signs: The tailgate drops open while driving or parked, often after rain or a car wash.

  Fix: Covered by a Ford recall for the electric release switch.

  May be covered free by recall 19V864000. Check the VIN at nhtsa.gov/recalls.

• Driveshaft failure risk

  Dealer (recall)

  Signs: Vibration from under the truck. A failure can cause loss of drive power.

  Fix: Covered by Ford recalls on certain 2017–2018 4x4s and on gas trucks with aluminum driveshafts.

  May be covered free by recall 22V880000 / 22V087000. Check the VIN at nhtsa.gov/recalls.

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Back Over Prevention: Sensing System: Camera

  Sep 2025 · #25V572000

  Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

  Risk and fix

  Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

  Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

• Power Train:Driveline:Driveshaft

  Nov 2022 · #22V880000

  Ford Motor Company (Ford) is recalling certain 2017-2018 F-Super Duty F-250, F-350, and F-450 4x4 vehicles. A radial damper inside the driveshaft may move out of position over time, which can cause a driveshaft imbalance and result in a fracture.

  Risk and fix

  Risk: A fractured driveshaft can cause a loss of drive power. Additionally, a vehicle rollaway could occur while parked if the parking brake is not engaged. Either of these scenarios increases the risk of a crash.

  Fix: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S74.

• Back Over Prevention: Sensing System: Camera

  Aug 2022 · #22V644000

  Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.

  Risk and fix

  Risk: Lack of a clear rearview camera image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.

  Fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Ford customer service at 1-800-1-866-436-7332. Ford's number for this recall is 22S51.

• Structure:Frame And Members:Underbody Shields

  Feb 2022 · #22V087000

  Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.

  Risk and fix

  Risk: A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.

  Fix: Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.

• Steering

  Dec 2020 · #20E090000

  Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.

  Risk and fix

  Risk: If the steering locks, it can increase the risk of a crash.

  Fix: Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.

• Structure:Body:Roof And Pillars

  Dec 2019 · #19V880000

  Ford Motor Company (Ford) is recalling certain 2017-2019 F-Super Duty F-250, F-350, F-450, and F-550 SuperCrew Cab vehicles with carpet flooring. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.

  Risk and fix

  Risk: A vehicle fire could result if materials ignite inside the vehicle.

  Fix: Ford will notify owners, and dealers will apply heat resistant tape to the carpet and its insulation, and modify the B-Pillar insulation as necessary, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S52.

• Latches/Locks/Linkages:Tailgate:Latch

  Dec 2019 · #19V864000

  Ford Motor Company (Ford) is recalling certain 2017-2019 Super Duty F-250, F-350, and F-450 trucks equipped with an electric tailgate latch release switch mounted in the tailgate handle. Water may enter the electrical wiring system and cause a short circuit, activating the switch and releasing the tailgate latches.

  Risk and fix

  Risk: Unintended tailgate opening may allow unrestrained cargo to fall out of the truck bed and become a road hazard, increasing the risk of a crash.

  Fix: Ford will notify owners, and dealers will modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits and will install a new tailgate handle release switch, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S48.

• Engine

  Apr 2019 · #19V278000

  Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.

  Risk and fix

  Risk: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.

  Fix: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.

• Engine

  Dec 2018 · #18V894000

  Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.

  Risk and fix

  Risk: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.

  Fix: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.

• Latches/Locks/Linkages:Doors:Latch

  Oct 2017 · #17V652000

  Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the doors opening while driving although they appear to be closed.

  Risk and fix

  Risk: A door that opens while driving can increase the risk of injury.

  Fix: Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S33.

• Seats

  Sep 2017 · #17V599000

  Ford Motor Company (Ford) is recalling certain 2017 Ford F-150, F-250, F-350, F-450, and F-550 trucks with manually-adjusted front passenger seats. The seat belt anchor may not be adequately welded to the seat cushion frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages," and 207, "Seating Systems."

  Risk and fix

  Risk: The seat belt buckle weld may fail, preventing the occupants from being properly restrained in the event of a crash, increasing the risk of injury.

  Fix: Ford will notify owners, and dealers will replace the front passenger manual seat track, free of charge. The recall is expected to begin November 6, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C17.

• Seat Belts:Rear/Other

  Aug 2017 · #17V526000

  Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250 and F-350 trucks equipped with a crew cab. The left rear inflatable seat belt buckle assembly may be inadequately attached to its mounting bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."

  Risk and fix

  Risk: If the left rear inflatable seat belt buckle separates from it's mounting bracket, the seat occupant may not be adequately restrained, increasing their risk of injury.

  Fix: Ford will notify owners, and dealers will inspect the seat belt assembly, replacing the attaching rivet as necessary, free of charge. Interim notices informing owners of the safety risk were mailed October 18, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 17C12.

• Latches/Locks/Linkages:Doors:Latch

  May 2017 · #17V331000

  Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the doors to unlatch in a side impact collision. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

  Risk and fix

  Risk: If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.

  Fix: Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C09.

• Seats:Front Assembly:Recliner

  May 2017 · #17V332000

  Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."

  Risk and fix

  Risk: If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.

  Fix: Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.

• Fuel System, Gasoline:Storage:Tank Assembly:Mounting

  Dec 2016 · #16V945000

  Ford Motor Company (Ford) is recalling certain 2017 Ford F-250 and F-350 Super Duty trucks manufactured August 10, 2016, to September 17, 2016. The frame reinforcement bracket may not have been attached to the front fuel tank strap, allowing the fuel tank strap to separate from the frame.

  Risk and fix

  Risk: A fuel tank strap that separates and allows the fuel tank to contact the ground may cause a fuel leak, increasing the risk of a fire.

  Fix: Ford will notify owners, and dealers will inspect and, if necessary, install the reinforcement bracket, free of charge. The recall began on February 7, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S45.

• Fuel System, Diesel

  Oct 2016 · #16V778000

  Ford Motor Company (Ford) is recalling certain model year 2017 Ford F-250 SD, F-350 SD, F-450 SD, and F-550 SD trucks manufactured March 21, 2016, to August 28, 2016. The protective shield on the fuel conditioning module may have inadequate adhesion, allowing the shield to become dislodged.

  Risk and fix

  Risk: If the shield becomes dislodged, the drain valve may open resulting in a fuel leak. A fuel leak, in the presence of an ignition source, increases the risk of a fire. Under certain conditions, significant liquid fuel on the road surface may cause a slip hazard, increasing the risk of a crash.

  Fix: Ford will notify owners, and dealers will replace the protective shield, free of charge. The recall began November 11, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S39.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Steering292

  1 involved a crash

  • Filed Jan 2025

    While traveling down the road a bump or dip in the road causes the front wheels begin to shake and jerk violently causing the vehicle to drift over the road and loose steering control. This situation is amplified when carrying or pulling a load and is extremely difficult to manage and stop once started. Braking exacerbates the situation resulting in almost loosing control. This has happed multiple times, multiple dates over the years, at different speeds usually over 45mph.

  • Filed Dec 2024

    I experienced what is known as the “Death wobble” after contacting a bumpy road at approximately 70 mph. I was able to exit the freeway and determine that it wasn’t a blown tire or some other condition that caused this. After some research on my vehicle, I determined that this “death wobble” is fairly common with my model and year of truck.

  • Filed Oct 2024

    I’ve been having repeated issue with a death wobble I’ve replaced my draglink and tie rod end and it hasn’t helped in the slightest

  • Filed Sep 2024

    When towing a fifth wheel trailer and going down a hill the vehicle went into an oscillation that caused sever wobbling of the front end almost causing me to lose control of the vehicle that was towing the trailer. This was the most frightening thing I have ever experienced in my life. after doing some research Ford Motor Company knows about this issue and has yet to recall this problem it is also known as the Death wobble. Is it actually going to take someone's death to see something happen about this well know issue, I certainly hope not and I hope the NHTSA will do something to force Ford Motor Company to correct this issue before someone does die from the "Death Wobble"

  • Filed May 2024

    At differing speeds the truck experienced the "death wobble" causing the front end of the vehicle to shake uncontrollably. This happened 2 times before I had the tie rod ends replaced and several times afterward. You have to almost stop the vehicle to get the shaking to go away. It is a tremendous safety risk and could cause an accident due to the shaking or due to needing to slow almost to a stop - which could cause a rear end collision. This is a common problem with Ford F250 and F350 trucks. I had my mechanic inspect all the front end parts and he recommended replacing the tie rods and track bar. No warning lamps or other symptoms. The issue happened out of the blue.

  • Showing the 5 most recent of 292.
• Suspension219

  1 involved a crash

  • Filed Jan 2025

    While traveling down the road a bump or dip in the road causes the front wheels begin to shake and jerk violently causing the vehicle to drift over the road and loose steering control. This situation is amplified when carrying or pulling a load and is extremely difficult to manage and stop once started. Braking exacerbates the situation resulting in almost loosing control. This has happed multiple times, multiple dates over the years, at different speeds usually over 45mph.

  • Filed Dec 2024

    I experienced what is known as the “Death wobble” after contacting a bumpy road at approximately 70 mph. I was able to exit the freeway and determine that it wasn’t a blown tire or some other condition that caused this. After some research on my vehicle, I determined that this “death wobble” is fairly common with my model and year of truck.

  • Filed Oct 2024

    I’ve been having repeated issue with a death wobble I’ve replaced my draglink and tie rod end and it hasn’t helped in the slightest

  • Filed Sep 2024

    When towing a fifth wheel trailer and going down a hill the vehicle went into an oscillation that caused sever wobbling of the front end almost causing me to lose control of the vehicle that was towing the trailer. This was the most frightening thing I have ever experienced in my life. after doing some research Ford Motor Company knows about this issue and has yet to recall this problem it is also known as the Death wobble. Is it actually going to take someone's death to see something happen about this well know issue, I certainly hope not and I hope the NHTSA will do something to force Ford Motor Company to correct this issue before someone does die from the "Death Wobble"

  • Filed May 2024

    At differing speeds the truck experienced the "death wobble" causing the front end of the vehicle to shake uncontrollably. This happened 2 times before I had the tie rod ends replaced and several times afterward. You have to almost stop the vehicle to get the shaking to go away. It is a tremendous safety risk and could cause an accident due to the shaking or due to needing to slow almost to a stop - which could cause a rear end collision. This is a common problem with Ford F250 and F350 trucks. I had my mechanic inspect all the front end parts and he recommended replacing the tie rods and track bar. No warning lamps or other symptoms. The issue happened out of the blue.

  • Showing the 5 most recent of 219.
• Wheels59

  1 involved a crash

  • Filed Jan 2024

    Truck has only 70,371 mile on it and the RTM Module associated with the TPMS (Tire Pressure Monitoring System) failed and must be replaced, at owners expense. The TPMS is NHTSA mandated safety requirement. There should be specific published performance standards and expectations. Example: it is known the sensors themselves are battery operated and have an estimated battery life of 5-7 years. The RTM module is permanently mounted to the vehicle frame/body and should carry a reasonable published life expectancy.

  • Filed Aug 2023

    The contact owns a 2017 Ford F-350. The contact stated that while the vehicle was parked, he noticed that the rim was corroded around the valve stem, causing tire to become deflated. The contact stated that the failure had caused him to inflate the tire each time he drove the vehicle. The low tire pressure warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was incompatibility with the valve stem and rim. The valve stem was replaced; however, the failure recurred. The vehicle was taken back to the dealer for repair, and the dealer informed the contact that the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was unknown.

  • Filed Jun 2023

    THE PROBLEM IS FORD ALUM RIM VALVE STEMS CONSISTENTLY LEAKING. I HAVE HAD THEM REPLACED BY FORD, AND INDENPENDENT TIRE DEALERS. FOUR TIMES NOW. THE LAST TIME HAD TO INSTALL SPARE BECAUSE WOULD NOT HOLD AIR MORE THAN A DAY WHILE DRIVING HOME. TIRES GO LOW ON AIR EVERY WEEK. AND NEED TOL BE FILLED. THIS IS A SAFTY HAZARD. I'M NOT THE ONLY PERSON WITH THIS ISSUE. FORD IS IN SEVERAL LAWSUITS REGUARDING THIS ISSUE. IT IS EITHER DEFECTIVE RIM OR DEFECTIVE VALVE STEMS. HAD THEM REPLACED AND RESEALED BY FORD AND IN LESS THAN SIX MONTHS THE PROBLEM COMES BACK. I CARRY An AIR COMPRESSOR TO FILL TIRES EVERY WEEK. ASKED FORD ABOUT ISSUE CANNOT GET A ANSWER EXCEPT REPLACE VALVE STEMS AGAIN. AT $75.00 PER WHEEL TIME SIX TIRES ABOUT EVERY SIX MONTHS. CAN YOU PLEASE LOOK INTO THIS. THANK YOU.

  • Filed Jun 2023

    The contact owns a 2017 Ford F-350. The contact stated while driving 65 MPH, the vehicle began to vibrate and the brake pedal was depressed to gain control of the vehicle however it failed. The vehicle began bouncing and the front passenger’s side tire exploded. The contact sustained injuries to her neck but did not receive medical attention. The vehicle was towed to the dealer. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,000.

  • Filed May 2023

    I purchased this vehicle brand new off the lot in Feb. 2018. It is a 2017. That should have been my clue. It was a good price. One week after purchase I had to have them add air to my tires as 3 out of 6 were losing air. This continued to happen frequently. They said the valve stems(TPMS) that came on the wheels were oxidizing on the rims causing corrosion and they would replace them. They eventually replaced the outside 4 wheels with new factory rims. The same problem existed. It came to the point that I was afraid to travel with vehicle as I pull horses with a heavy trailer over mountains etc... I was afraid that the air would come out, valve stem would blow out and cause me to wreck and cause injury to myself or a vehicle next to me or my precious cargo. You can see this as I only have 23,000 miles on said vehicle. It is unsafe because of that possibility and also me having to pull over anywhere in my travels to change a tire frequently on a busy highway or mountain with a trailer attached. It still keeps happening. I have to have stems replaced again and again. It's listed on the internet and ford truck forums, as many people are having the same issue. Why doesn't Ford care enough about people to replace these rims/wheels with an after market or safer, more reliable rims/wheels. It appears that the holes in these wheels are oblong and the 2 metals are not the same and this allows the the 2 unlike metals to come in contact causing the corrosion which causes the unreliable issue of air leaking which causes unsafe proper psi in tires which also causes instability. I do not feel safe. This truck has spent many days in the shop for this unsafe issue. I can get copies of all repairs made from dealership if needed. The date listed of incident is the LAST time it was taken in for wheel repairs. I picked it up last night.

  • Showing the 5 most recent of 59.
• Unknown or Other49

  1 involved a crash

  • Filed Jul 2026

    I recently replaced a defective reductant (DEF) pump and wiring harness due to corrosion. The cause and repairs were diagnosed and performed by a ford dealership. Without addressing the issue the vehicle would randomly engage a "limp" mode and limit the speed to 50 mph, forcing the driver to operate at unsafe speeds on freeways and highways. Defect is a hazard to driver and other vehicles due to the unpredictable speed control caused by the defective parts. Ford is aware of the defective part and issued a Technical Service Bulletin (TSB) 23-2161.

  • Filed Jun 2025

    My 2017 panoramic sunroof pops open when it wants and it leaks very bad on all the electronic in the vehicle and I have a pacemaker, I can't be shocked by anything or it kills the pacemaker, so the leaking issue ford will not help me on which ford has never wanted to help ever since I owned the truck, this is a issue if someone has a implant like a pacemaker people can't be shocked if having one, your help is much appreciated thanks

  • Filed Apr 2025

    The plastic frame holding the rear cab glass has broken causing the glass to come loose making a concern of the glass falling into cab and injuring a passenger. This has been checked by both a Ford dealership/service center and Safelite glass. Both service providers indicate that there is not a repair for this it is a complete replacement of the window. I have been informed by Safelite that they have replaced many of these because the adhesive used during manufacturing does not properly adhere to the plastic frame/rail resulting in the failure. Furthermore, the replacement window has a different design, to eliminate this problem from reoccurring.

  • Filed Feb 2025

    While driving on the highway at 65 MPH, my driver’s door flew open, and the door will not latch. This almost caused my truck to hit another car causing me to swerve to the shoulder to prevent a major accident. This was a very scary incident and should be investigated further.

  • Filed Dec 2024

    Front camera too foggy to see anything.

  • Showing the 5 most recent of 49.
• Structure44

  1 involved a crash

  • Filed Jun 2025

    The contact owns a 2017 Ford F-350. The contact stated that there was an untraceable leak on the passenger’s side front door, allowing water to pool inside the footwell. The contact stated that after it rained, the carpet was saturated. The contact was concerned about mold and mildew growing in the carpet, as also a possibility of a short circuit. The contact had not taken the vehicle to an independent mechanic or the dealer to be diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 41,000.

  • Filed Jan 2025

    2017 Ford F-350 with door latches that freeze. There are multiple symptoms which occur whenever the temperature drops below 32 degrees: (1) The door will not open when door handle pulled, (2) the door opens but latch sticks in the "open" position which does not allow door to latch closed, or (3) the door opens while driving due to not being fully latched. I have only had #3 happen once. Primarily, #2 is the scenario that happens most often. I am able to open the driver's door, but cannot drive the vehicle until I am able to exercise or warm up the latching mechanism enough to safely latch the door. This is accomplished by pressing the door lock/unlock switch repeatedly or slamming and holding the door, then pressing the lock button. I am told by the dealership that my VIN does not qualify for Recall 17S33. It did qualify for Customer Service Program 18N03, which was performed in 2022. However, the "fix" did not last beyond a month or so and Ford clearly states that 18N03 is a "One Time Only" repair. It seems to me that Ford knew back in 2017 (or before) they had problems with freezing door latches as this also occurs on the F150 and there have been MULTIPLE recalls that still have not fixed the issue. At best, this is annoying that a $75,000 vehicle cannot be driven until the door has been slammed, exercised, or manipulated enough times to allow the door to latch. This, of course, assume the door opens to begin with. At worst, this vehicle is a rolling deathtrap as the occupants wait for the door to suddenly open while moving. My dealer is no help. They lean on the "One Time Only" clause in 18N03. They have charged parts to my extended warranty without knowing if the part is bad or the cause of the problem, then smile as they tell me there is "no charge" to me.

  • Filed Oct 2024

    For many months while attemting to slide open or tilt my sun roof the sun roof would jamb and not move. Then one day after I was able to get my sunroof into the tilted up position I was unable to get it to re turn down and sealed. Took my Vehicle to the FORD dealer near me where they confirmed that the sun roof track had been severely damaged and would need to have the entire frame rail replaced at a cost of $6,000+. Upon researching online I have come to find out that many of Ford vehicles equiped with the panoramic sunroof have had this exact same problem and the primary cause of the problem was substandard plastic material being used in the track/frame design that fractures easily and jambs and breaks sunroof components. Because of this problem I was unable to close my sunroof subjecting my vehicle to water damages and forceing me to have the dealer fix it to avoid water damage at an exorbenant cost.

  • Filed Jan 2024

    Doors on truck will not latch as they freeze in the cold weather. This has been an ongoing issue since 2019. I have brought it to the dealership and they say there is no recalls. I have to use a ratchet strap to keep my door from opening! This is extremely unsafe! When you go under Ford’s site there are other trucks having the same issue and they say to go to the dealership to fix the issue. I have copied the info below: Description Door latch freezing concerns Campaign# 18N03 Next Steps Contact your local dealer for next steps.

  • Filed Oct 2022

    The tailgate has been malfunctioning since day one and I had it kind of working here and there but then it ended up coming apart completely and the backup camera has been lost due to that and I just seen that that is a problem that they've had with many of these vehicles and I would love to get that fixed. Also because I do not have no backup camera on this truck it's just crazy. I mean I use it for work and I pull a lot of trailers and it was just you know. I don't even know what to say. I would please love it if somebody could help me get these problems fixed with Ford. I have tried and tried to no avail. I think they're trying to wait for me to get many many miles on my truck. I started trying to get this stuff fixed when I was back at $65,000 mi. You know and they was will not fix nothing. I realized that the door had water in it way back then and they just won't fix it. The tail lights do the same thing. My number is [XXX]. Thank you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

  • Showing the 5 most recent of 44.
• Electrical System29

  1 involved a crash · 1 involved a fire

  • Filed Jul 2026

    I am filing this complaint regarding my Ford F-350, VIN [XXX], which caught fire on XXX. The truck had approximately 130,000 miles, which I consider low mileage for a properly maintained diesel Ford F-350. These trucks are known for long service life, and many Ford diesel trucks routinely remain in service for 20 years or more and exceed 250,000 miles when properly maintained. For that reason, I did not expect a sudden and catastrophic fire in a truck with only 130,000 miles. While driving, passing motorists alerted us the truck was on fire. The fire appeared to originate in the engine compartment and spread extremely rapidly. Within a very short period, the front of the truck was engulfed in flames and sustained catastrophic damage. Based on the speed and severity of the fire, I am concerned a failure in the engine compartment, fuel system, electrical system, or another vehicle component may have caused or contributed to the fire. This truck has been well maintained, kept clean, and responsibly cared for. I followed the manufacturer’s maintenance guidelines and did not expect a sudden engine-compartment fire. After the fire, I found reports of other F-350 fires and references to fire-related complaints and investigations. This raises serious concerns Ford may have known of a potential fire risk involving these trucks. This incident created major safety hazard not only to the occupants of the truck, but to other motorists and anyone nearby. Had passing drivers not alerted us, the outcome could have been far worse. The severity of the fire required a major emergency response, including multiple fire trucks and police. A vehicle fire of this magnitude presents an obvious risk of serious injury or death. I request NHTSA investigate Ford F-350 and vehicle fire incidents to determine whether a defect involving the fuel system, electrical system, or related parts may cause these trucks to catch fire without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Nov 2023

    The owners manual states I have a tank capacity of 36 gallons. On E I can only fit about 26 gallons. If I were to take my average MPG and use the advertised 36 gallons to figure out how far I would run out of fuel and this would cause the vehicle to stall while driving. Ford is aware of this issue and knows how to fix it but declined to take care of the safety repair.

  • Filed Aug 2023

    The truck has multiple leaks when it rains and water is getting inside of the truck through the back window, the sunroof and other places. Water recently go into the radio after a big rain storm and now the radio touch screen is not working. It’s making a crackling sound as if it’s going to start on fire. There was recall for this on other fords but not this specific model but is having the same exact issue. Ford needs to cover this as this is safety hazard. Multiple owners of this specific model have complained and there’s been no resolve.

  • Filed Jul 2023

    Rear View Camera is very Cloudy Trucks with 360 camera are already included in a recall, my truck does not have 360 camera but has the same cloudy camera issues that has been getting progressively worse to the point rear view camera is useless.

  • Filed Apr 2023

    The door ajar light will come on and remain on after starting the engine and while driving. This happens while in park and while driving. Even after opening and reclosing the doors before moving the door adjar warning light will not go away. If i get up to 55 mph it'll finally go off. The cabin lights remain on while the display light is on distracting at night and beeps while driving. The doors will not automatically lock, whe I try to lock them, the unlock even at speeds of 45mph. This has been an on going issue since we bought the truck. How am i supposed to know if the door is secure if I've checked them all before driving but the light will not go away. Everything I get to the dealership the lights are gone and they say they are unable to troubleshoot without the issue happening in the moment. Videos do not help they say. How am I going g to know the door will not fly open on the road?

  • Showing the 5 most recent of 29.
• Fuel/Propulsion System22

  5 involved a fire

  • Filed Sep 2026

    While driving a 2017 Ford F-350 Super Duty Dually (6.7L Power Stroke) at highway speeds while towing a horse trailer containing live animals, a sudden and catastrophic failure of the secondary fuel filter occurred. The driver noticed a severe and sudden drop in fuel economy, accompanied by a strong diesel odor inside the cabin.Upon arriving safely at our destination, an inspection of the engine compartment revealed that the top plastic cap of the OEM secondary fuel filter housing had completely cracked right in the top middle. Diesel fuel was actively spraying out under extreme low-pressure system pressure (approximately 8.5 bar) all over the hot engine compartment.The pressurized diesel fuel completely saturated the front hood insulation liner, soaked the entire engine, coated the undercarriage, front left tire, all four rear dually tires, the truck bed, and the entire front face of the horse trailer. The fuel exposure has already caused multiple rubber gaskets and body-to-hood weatherstripping seals at the rear of the engine compartment to swell and degrade. This massive, pressurized fuel leak created an imminent, severe risk of a catastrophic engine fire while the vehicle was traveling at speed with a heavy load. The truck wasted roughly an entire 40-gallon tank of fuel (over $175 in extra fuel costs) during the transit due to the severity of the leak.This vehicle is a direct match for the vehicle and component population currently under active NHTSA Investigation PE24014. The Allevard Sogefi USA plastic fuel filter housing failed exactly as described in the federal probe due to over-pressurization. I have retained the defective cracked filter, photographic proof of the failure and subsequent vehicle/trailer damage, and fuel receipts as evidence.

  • Filed Aug 2026

    I have a 2017 ford f350 diesel 6.7 and replaced the low pressure fuel pump in 2022 at about 57000 miles. Then again in July of 2026 the fuel pump has had to be replaced again at 68000 miles. I read that many 2022 ford vehicles were recalled in that year for a bad fuel pump. So I think I might have been given a bad fuel pump from that year 2022 and now its bad again. This is a know problem for fords I dont understand why there is not a recall for these pumps. Ford is been building bad pumps for a long time and are getting away with it, A fuel pump should not have to be replaced after 3 years. The work was all done at the Beach Ford Dealership in myrtle beach sc 29575.

  • Filed Jul 2026

    I am filing this complaint regarding my Ford F-350, VIN [XXX], which caught fire on XXX. The truck had approximately 130,000 miles, which I consider low mileage for a properly maintained diesel Ford F-350. These trucks are known for long service life, and many Ford diesel trucks routinely remain in service for 20 years or more and exceed 250,000 miles when properly maintained. For that reason, I did not expect a sudden and catastrophic fire in a truck with only 130,000 miles. While driving, passing motorists alerted us the truck was on fire. The fire appeared to originate in the engine compartment and spread extremely rapidly. Within a very short period, the front of the truck was engulfed in flames and sustained catastrophic damage. Based on the speed and severity of the fire, I am concerned a failure in the engine compartment, fuel system, electrical system, or another vehicle component may have caused or contributed to the fire. This truck has been well maintained, kept clean, and responsibly cared for. I followed the manufacturer’s maintenance guidelines and did not expect a sudden engine-compartment fire. After the fire, I found reports of other F-350 fires and references to fire-related complaints and investigations. This raises serious concerns Ford may have known of a potential fire risk involving these trucks. This incident created major safety hazard not only to the occupants of the truck, but to other motorists and anyone nearby. Had passing drivers not alerted us, the outcome could have been far worse. The severity of the fire required a major emergency response, including multiple fire trucks and police. A vehicle fire of this magnitude presents an obvious risk of serious injury or death. I request NHTSA investigate Ford F-350 and vehicle fire incidents to determine whether a defect involving the fuel system, electrical system, or related parts may cause these trucks to catch fire without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jun 2025

    This truck had a complete fuel system replaced already once when it failed while the customer was driving. We are the next owners and didn't know it had this major failure before purchase. We know this fuel pump is an issue and Ford has active law suits against them as these pumps that they continue to put even in the new Fords and all other makes of trucks are blowing up daily. Ford sees it as a revenue stream to keep their shops busy. Fuel is highly flammable and we tow a travel trailer. I would hate to see something bad happen because they won't issue a recall. There several years that are under recall currently and our year is not one of them but it has the same pump. They should not only issue recalls on all trucks that have the known failing CP4 pump, but also give the customers the option to upgrade with the after market DCR pump. The one pump that has been the #1 best replacement option. Installing a new CP4 pump only buys Ford mote time to next failure and keeps their ships full. We spent 50k on this truck. Again, it already happened once! Let's be sure to issue recalls on ALL trucks with CP4 pumps with a real solution and not just another dangerous CP4. We don't want our truck to catch on fire while driving. Its a very big safety concern!

  • Filed Apr 2025

    Engine Shuts Off Upon Acceleration on the onramp to a interstate highway causing the Ford f350SD, 6.7L Diesel to come to a stop in the outside lane of Interstate I81. Engine Shutdown happened again on a 2 lane highway while passing a slow farm tractor. The problem has been confirmed by Harrisonburg Ford, Harrisonburg, VA. The high pressure fuel pump is causing metal to be distributed throughout fuel system. The complete contaminated fuel system is required to be replaced by a High Pressure Fuel Pump KIT, which the Dealer ordered against the workorder for my truck. For over a month now, My truck is parked in the dealer storage and stating they are waiting on approval to start repair. Note I have Ford's Extended Warranty. I've read online that many other owners of 6.7L Diesel trucks are having the same problems. I my opinion, a RECALL is certainly justified for this issue.

  • Showing the 5 most recent of 22.
• Power Train22

  1 involved a crash

  • Filed May 2025

    While driving my 2017 Ford F-350 equipped with the 6R140 transmission, the vehicle experienced a sudden and complete transmission failure due to a valve body malfunction. Without warning, the transmission lost all ability to engage gears, resulting in an immediate loss of power and drivability. This failure occurred while the vehicle was in motion, presenting a serious safety risk to both occupants and other motorists — especially in high-speed or high-traffic situations. The risk is further compounded when the vehicle is towing, as it may increase stopping distance, reduce control, and leave the driver stranded in unsafe conditions. This type of failure appears to be part of a broader pattern affecting this transmission platform, which raises significant concerns about its reliability and safe operation under normal usage. There were warning lights or other symptoms prior to the failure. The damage has since been remedied, with an astounding out of pocket cost of $8,300 for a total transmission rebuild.

  • Filed Jun 2024

    The contact owns a 2017 Ford F-350. The contact stated that while her grandson was driving at an undisclosed speed, he heard an abnormal sound emanating from underneath the vehicle, after which the vehicle began to shake violently, prompting him to pull to the shoulder of the roadway. After a visual inspection of the vehicle, the driver observed that the driveshaft had detached. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V880000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 95,000.

  • Filed Nov 2023

    The owners manual states I have a tank capacity of 36 gallons. On E I can only fit about 26 gallons. If I were to take my average MPG and use the advertised 36 gallons to figure out how far I would run out of fuel and this would cause the vehicle to stall while driving. Ford is aware of this issue and knows how to fix it but declined to take care of the safety repair.

  • Filed Oct 2023

    2017 Ford F350 Superduty 6.7L diesel will intermittently surge/buck while towing uphill under load causing loss of power and creating unsafe driving situation. When it happens I’ve also observed electrical power loss to OBD-II port where I have accessory guage installed to monitor critical truck systems like oil temp, trans temp, coolant temp, etc.. No DTC or fault codes are generated when this happens. I haven’t taken to dealer yet but I’ve researched and read lots of truck forums where multiple Ford owners have had the same issue. When they’ve taken their truck to the dealer they’ve been told this is “normal”. I don’t agree and believe this is a serious safety issue to a consumer that suddenly loses all power and must let off all acceleration while other cars are following/around vehicle when vehicle surges. This has now happened four different times and various speeds (30-60 mph).

  • Filed Aug 2023

    Truck started doing the death wobble when hitting brakes and sometimes when hitting bumps in the road. Death wobble was very violent and last for a few seconds each time before we could get vehicle stopped. I made my local ford dealer aware of my problem and they inspected it and said it was related to the drive shaft recall. I made the earliesr appointment which was a couple weeks later. I dropped my vehicle off and they said that due to this recall malfunction it had caused damage to my tie rods and drag lengths and those parts needed to be replaced. They said their damage was directly correlated to the drive shaft recall however I would have to pay out of pocket for that to be fixed ($1400). They have had my vehicle for a week and fixed the tire rods and drag lengths but do not have the part for the drive shaft recall. They have no time line for when they will be able to get the part and told me I may come get my vehicle and use it while I wait for the part but I have to sign a waiver stating that it's dangerous to drive. They refuse to give me a loaner vehicle if I would opt to leave my vehicle there while we wait for the part. I'm currently trapped in Texas with 2 horses and can't get back home to Pennsylvania because my vehicle is unsafe to haul the horses back 26 hours.

  • Showing the 5 most recent of 22.
• Engine20

  1 involved a crash · 2 involved a fire

  • Filed Jul 2026

    I am filing this complaint regarding my Ford F-350, VIN [XXX], which caught fire on XXX. The truck had approximately 130,000 miles, which I consider low mileage for a properly maintained diesel Ford F-350. These trucks are known for long service life, and many Ford diesel trucks routinely remain in service for 20 years or more and exceed 250,000 miles when properly maintained. For that reason, I did not expect a sudden and catastrophic fire in a truck with only 130,000 miles. While driving, passing motorists alerted us the truck was on fire. The fire appeared to originate in the engine compartment and spread extremely rapidly. Within a very short period, the front of the truck was engulfed in flames and sustained catastrophic damage. Based on the speed and severity of the fire, I am concerned a failure in the engine compartment, fuel system, electrical system, or another vehicle component may have caused or contributed to the fire. This truck has been well maintained, kept clean, and responsibly cared for. I followed the manufacturer’s maintenance guidelines and did not expect a sudden engine-compartment fire. After the fire, I found reports of other F-350 fires and references to fire-related complaints and investigations. This raises serious concerns Ford may have known of a potential fire risk involving these trucks. This incident created major safety hazard not only to the occupants of the truck, but to other motorists and anyone nearby. Had passing drivers not alerted us, the outcome could have been far worse. The severity of the fire required a major emergency response, including multiple fire trucks and police. A vehicle fire of this magnitude presents an obvious risk of serious injury or death. I request NHTSA investigate Ford F-350 and vehicle fire incidents to determine whether a defect involving the fuel system, electrical system, or related parts may cause these trucks to catch fire without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Dec 2025

    I have a 2017 F-350 SuperDuty with the Engine Block Heater option, two recalls have been issued related to a condition that can cause overheating of the power cord with the possibility of a fire. Recall 18V-894 and 19V-278 have both been applied and verified by Ford Customer Service. During the recent cold weather in the Houston, Texas area, the engine block heater was used to keep the engine warm to assist with starting. When I disconnected the power cord the was hot enough to have melted the plug to the point where the blades in the plug were loose and I had to use gloves to separate the engine heater cord from the extension cord. This should have been fixed under one or both of the previous recalls. It represents an electrical hazard that could lead to fire and loss of property. I asked Ford to remedy the situation under case XXX and they have declined to resolve the hazard. Please review this case and have Ford issue a third recall to remedy this safety issue. I have provided pictures to assist in your determination. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jul 2025

    The contact owns a 2017 Ford F-350 SD. The contact stated while driving 65 MPH, the contact drove over and object on the road and the check engine warning light and several other unknown warning lights illuminated. The contact stated that the vehicle was losing motive power. The accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the engine seized. The contact was able to coast to the side of the road. The contact attempted to restart the vehicle several times; however, the vehicle failed to restart. The vehicle was towed to the residence. A mechanic arrived at the residence and diagnosed the vehicle with high-pressure and low-pressure fuel pump failures due to the metal shavings inside the fuel rail and fuel injectors. Additionally, the EGR valve was damaged. The contact was advised that the entire fuel system needed to be replaced. The vehicle was not repaired due to the cost. In addition, the vehicle was leaking engine oil while parked. The manufacturer was not informed of the failure. The failure mileage was approximately 172,000.

  • Filed Apr 2025

    Engine Shuts Off Upon Acceleration on the onramp to a interstate highway causing the Ford f350SD, 6.7L Diesel to come to a stop in the outside lane of Interstate I81. Engine Shutdown happened again on a 2 lane highway while passing a slow farm tractor. The problem has been confirmed by Harrisonburg Ford, Harrisonburg, VA. The high pressure fuel pump is causing metal to be distributed throughout fuel system. The complete contaminated fuel system is required to be replaced by a High Pressure Fuel Pump KIT, which the Dealer ordered against the workorder for my truck. For over a month now, My truck is parked in the dealer storage and stating they are waiting on approval to start repair. Note I have Ford's Extended Warranty. I've read online that many other owners of 6.7L Diesel trucks are having the same problems. I my opinion, a RECALL is certainly justified for this issue.

  • Filed Jan 2025

    The contact owns a 2017 Ford F-350. The contact had received notification of NHTSA Campaign Number: 18V894000 (Engine), and the vehicle was taken to a dealer for the recall repair. The contact stated that recently upon plugging in an extension cord into the block heater, the plug started to melt. The contact discovered black plastic on his fingers because of the failure. Upon investigation, the contact linked the failure to the recall. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

  • Showing the 5 most recent of 20.
• Latches/Locks/Linkages16

  • Filed Dec 2023

    The contact owns a 2017 Ford F-350. The contact stated while driving approximately 70 MPH, the tailgate independently opened, and the contact lost cargo stored in the truck bed onto the highway. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent but was a recurring failure. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V864000 (Latches/Locks/Linkages). The VIN was not included in the recall. The failure mileage was approximately 83,000.

  • Filed Apr 2023

    The contact owns a 2017 Ford F-350. The contact stated that while reversing into the parking space, the rear-view camera image turned dark, and the rear tailgate erroneously unlatched, causing the tailgate to open and struck a pole. During the failure, the rear tailgate was damaged. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure. The contact was informed that parts for the NHTSA Campaign Number: 19V864000 (Latches/Locks/Linkages) were on backorder. The contact also received notifications of NHTSA Campaign Number 22V644000 (Back Over Prevention) and 22V880000 (Power Train) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was 75,000.

  • Filed Apr 2023

    The contact owns a 2017 Ford F-350. The contact stated that after a freezing rainstorm, the front driver’s side and front passenger’s side doors would not latch properly and the doors would not remain closed. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkage). The contact stated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 150,000.

  • Filed Nov 2022

    The contact owns a 2017 Ford F-350. The contact stated that while driving at approximately 5 MPH, the front driver’s side door was erroneously unlatched and opened. The contact indicated that on several occasions, the door would not remain latched. On other occasions, the door would not open as needed, causing the driver to use the front passenger’s side door to exit the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 290,000.

  • Filed Sep 2022

    The contact owns a 2017 Ford F-350. The contact stated that while hauling a trailer and reversing, the powered tailgate erroneously opened and struck the trailer. During the failure, the tailgate and the trailer were damaged. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The VIN was not available. The failure mileage was 103,000.

  • Showing the 5 most recent of 16.
• Fuel System15

  • Filed Jul 2025

    The contact owns a 2017 Ford F-350 SD. The contact state while driving 50 MPH, the vehicle lost motive power. The contact stated that upon restarting the vehicle, operated as intended. The check engine warning light was illuminated. The contact stated that the failure recurred while driving on several different occasions. The vehicle was taken to an independent mechanic, where it was diagnosed that the high-pressure fuel system and module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 133,000.

  • Filed Jul 2025

    The contact owns a 2017 Ford F-350 SD. The contact stated while driving 65 MPH, the contact drove over and object on the road and the check engine warning light and several other unknown warning lights illuminated. The contact stated that the vehicle was losing motive power. The accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the engine seized. The contact was able to coast to the side of the road. The contact attempted to restart the vehicle several times; however, the vehicle failed to restart. The vehicle was towed to the residence. A mechanic arrived at the residence and diagnosed the vehicle with high-pressure and low-pressure fuel pump failures due to the metal shavings inside the fuel rail and fuel injectors. Additionally, the EGR valve was damaged. The contact was advised that the entire fuel system needed to be replaced. The vehicle was not repaired due to the cost. In addition, the vehicle was leaking engine oil while parked. The manufacturer was not informed of the failure. The failure mileage was approximately 172,000.

  • Filed Jul 2025

    The contact owns a 2017 Ford F-350 SD. The contact stated that upon starting the vehicle and activating the A/C to allow the vehicle to cool down due to the extreme heat, the contact went back inside the residence; however, the contact noticed that the engine had turned off independently. The contact attempted to restart the vehicle several times, but the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump had combusted internally, causing metal shavings to intrude the fuel lines and injectors. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was also referred to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 49,000.

  • Filed May 2025

    The contact owns a 2017 Ford F-350. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated but the contact was able to drive to destination. However, upon attempting to leave from the location, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the high-pressure fuel pump, resulting in damages to the fuel system. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 173,000.

  • Filed Apr 2025

    The contact owns a 2017 Ford F-350. The contact stated while driving 65 MPH and hauling a light trailer, the message "Loss of Power" was displayed. The contact stated that the vehicle was losing motive power. The accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the vehicle stalled, and the contact was able to coast to the side of the highway. The contact attempted to restart the vehicle several times however, the vehicle failed to restart. The vehicle was towed to a local dealer to be diagnosed. The dealer determined that the fuel pump module had failed and needed to be replaced. The vehicle was repaired; however, the contact received a call from the dealer stating that the high-pressure fuel pump had also failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the model year vehicle was not included in the recall. The manufacturer was informed of the failure. The failure mileage was approximately 150,000.

  • Showing the 5 most recent of 15.
• Diesel14

  • Filed Jul 2025

    The contact owns a 2017 Ford F-350 SD. The contact state while driving 50 MPH, the vehicle lost motive power. The contact stated that upon restarting the vehicle, operated as intended. The check engine warning light was illuminated. The contact stated that the failure recurred while driving on several different occasions. The vehicle was taken to an independent mechanic, where it was diagnosed that the high-pressure fuel system and module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 133,000.

  • Filed Jul 2025

    The contact owns a 2017 Ford F-350 SD. The contact stated while driving 65 MPH, the contact drove over and object on the road and the check engine warning light and several other unknown warning lights illuminated. The contact stated that the vehicle was losing motive power. The accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the engine seized. The contact was able to coast to the side of the road. The contact attempted to restart the vehicle several times; however, the vehicle failed to restart. The vehicle was towed to the residence. A mechanic arrived at the residence and diagnosed the vehicle with high-pressure and low-pressure fuel pump failures due to the metal shavings inside the fuel rail and fuel injectors. Additionally, the EGR valve was damaged. The contact was advised that the entire fuel system needed to be replaced. The vehicle was not repaired due to the cost. In addition, the vehicle was leaking engine oil while parked. The manufacturer was not informed of the failure. The failure mileage was approximately 172,000.

  • Filed Jul 2025

    The contact owns a 2017 Ford F-350 SD. The contact stated that upon starting the vehicle and activating the A/C to allow the vehicle to cool down due to the extreme heat, the contact went back inside the residence; however, the contact noticed that the engine had turned off independently. The contact attempted to restart the vehicle several times, but the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump had combusted internally, causing metal shavings to intrude the fuel lines and injectors. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was also referred to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 49,000.

  • Filed May 2025

    The contact owns a 2017 Ford F-350. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated but the contact was able to drive to destination. However, upon attempting to leave from the location, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the high-pressure fuel pump, resulting in damages to the fuel system. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 173,000.

  • Filed Apr 2025

    The contact owns a 2017 Ford F-350. The contact stated while driving 65 MPH and hauling a light trailer, the message "Loss of Power" was displayed. The contact stated that the vehicle was losing motive power. The accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the vehicle stalled, and the contact was able to coast to the side of the highway. The contact attempted to restart the vehicle several times however, the vehicle failed to restart. The vehicle was towed to a local dealer to be diagnosed. The dealer determined that the fuel pump module had failed and needed to be replaced. The vehicle was repaired; however, the contact received a call from the dealer stating that the high-pressure fuel pump had also failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the model year vehicle was not included in the recall. The manufacturer was informed of the failure. The failure mileage was approximately 150,000.

  • Showing the 5 most recent of 14.
• Back Over Prevention14

  • Filed Feb 2024

    The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact recently returned to the dealer and was informed that the vehicle was no longer included in the recall. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline. The contact stated that the back over prevention camera displayed a cloudy image that had worsened over time. The vehicle was not repaired. The failure mileage was approximately 25,000.

  • Filed Dec 2023

    The contact owns a 2017 Ford F-350. The contact stated that while reversing, the back over prevention camera was inoperable. The contact stated that the back over prevention camera displayed a cloudy image without a picture. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 40,000.

  • Filed May 2023

    The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) in September of 2022, which stated that the remedy was not available, and a second notice would be sent out. The contact stated that the dealer was contacted several times and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  • Filed May 2023

    The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back 0ver Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

  • Filed May 2023

    The contact owns a 2017 Ford F-350. The contact stated while driving 80 MPH, the vehicle started shaking and the driveshaft detached and fell off the vehicle. The contact veered to the side of the roadway. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) and 22V880000 (Power Train) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 85,951. VIN tool confirms parts not available.

  • Showing the 5 most recent of 14.
• Service Brakes10

  1 involved a crash

  • Filed May 2025

    When you start the vehicle the brake pedal falls to the floor and you can not stop it. Also at a stop the brake pedal slowly falls to the floor. According to the dealer they don’t know what causes this and it still does it. They said no ABS lights came on so this is normal. I don’t think it’s normal if I put it in reverse and can not get it to stop because the pedal recedes out of my reach. The truck kept going in reverse the brakes wouldn’t stop it.

  • Filed Sep 2024

    Brake rotors are glazing over after replacement, truck is rarely driven as its a weekend vehicle in town. I was told when I took in to dealership that the problem wasnt sticking calipers at the time but dealership didnt confirm checking, they just replaced the rotors and pads then sent me on my way. Now at current servicing the problem is re-occuring. The service tech is now attempting to re-charge me to diagnose and repair. I'm simply asking to verify if there was ever any recall related to this vehicle in the past to support my issue

  • Filed Oct 2023

    EXPERIENCED A HARD DEATH WOBBLE GOING DOWNHILL TOWING AN RV. TOOK TRUCK TO DEALER (JONES FORD IN WICKENBURG AZ.) THEY SAID IT WAS BRAKES AND ROTORS. TRUCK HAD 40,000 MILES. DEATH WOBBLE IS A KNOWN PROBLEM. NOT CONFIDENT THAT IT WAS ONLY THE BRAKES AFTER READING WHAT OTHERS HAVE BEEN TOLD.

  • Filed Dec 2022

    Traveling on the highway at approximately 65mph. Encountered a bridge expansion joint and the front tires and steering wheel began shaking violently which resulted in loss of steering and brake control. Apparently, this is a known issue with these trucks.

  • Filed Nov 2021

    Released parking brake, placed vehicle in drive and began to move forward, after moving roughly 30ft, the rear tires locked up and the vehicle skid to a stop. Repeated attempts to move the vehicle forward or backwards were unsuccessful. Lifted the rear of the vehicle, removed the rear tires and rotors and found all the parking brake pads completely delaminated (separated) from the shoes (on both sides of the vehicle). 3 out of the 4 linings were also broke. Components are available for inspection. Luckily this occurred in my driveway at slow speeds. Not confirmed by dealer, could not move the vehicle out of my driveway, removed rotors myself. No other individuals have inspected the vehicle. There were no warnings from the vehicle systems.

  • Showing the 5 most recent of 10.
• Tires7

  • Filed Aug 2026

    The contact owns a 2017 Ford F-350 equipped with Goodyear Tires, Tire Line: Wrangler All Terrain Adventure, Tire Size: LT275/70/R18, DOT Number: (N/A). While the contact's friend was driving 55 MPH, there was a blowout of the rear passenger’s side tire. The driver prevented a crash; however, the failure caused a significant amount of damage when the truck bed lowered and nearly separated from the chassis, the hubcap detached, and the exhaust pipe was bent in half. The driver pulled over to a truck stop and installed the spare and secured the truck bed to the frame with harness straps to prevent the truck bed from separating. The contact notified the manufacturer about the failure and requested that the tire be shipped for inspection to determine any potential liability. The contact had not yet submitted the tire or any documentation to the manufacturer. The failure mileage was approximately 10,000.

  • Filed Jun 2026

    Factory Ford 20” wheels with Factory Installed Michelin 275/65 R20 LTX A/T2 tires. Tires have just under 30,000 miles on them and still have more than 50% tread. Tread wear is even. Tires have been rotated. Truck has 73,000 miles but had different wheels and tires for first 43,000 miles. I stored these wheels and tires inside climate controlled building. When my aftermarket tires wore out, I put these back on. They had 10 miles on them when I took them off. I have had them on since April 2022. On Friday June 5th, 2026 I was traveling about 60 MPH and had a catastrophic blow-out of the passenger side rear tire. The tires blew completely apart and the wheel hit the ground and the back side of the wheel broke off, before I could get over to the side of the road the tire beat the bed and running board to pieces and even damaged the exhaust and bumper. The wheel was ruined. Thousands of dollars in damage. All the tires are in good condition, not dry rotted, no cracks, the truck has been indoors in a garage. They hold air. TMPS works and I check my pressure all the time. I had just set the air pressure early that morning before leaving. The tires are less than 10 years old which is the date for replacement. They have more than half their tread. No cracks. They hold pressure perfectly. They are worn evenly. No reason for the tire to have blown out other than a manufacturing defect. When I got stopped there was a huge hole in tire and no tread on it at all.

  • Filed Jun 2024

    Goodyear Wrangler All-Terrain Adventure, LT275/70R18 Tire installed new on [XXX] at 79892 miles. Tires were properly maintained including proper inflation and rotated. On [XXX] at 112745 miles the driver side rear tire suffered a sudden and catastrophic tread separation failure. At the time of failure, tire had been in service for 33 months and 32,853 miles, and had significant tread life remaining. Vehicle was travelling at approximately 55 mph on an asphalt highway on a hot, dry day. The separated tread damaged the rear body panel and severed the body structural support member in half. The vehicle was brought to a controlled stop, the separated tread was retrieved from the roadway, and the spare tire was installed. The tire was replaced the following day. Given that the tire was only about 50-60% into its usable life and well within the 50,000 mile warranty, this failure was unexpected. Goodyear has not provided any method to contact them directly and instead referred me to local retailers who have been unable to process the warranty claim. A second, much newer tire of the same model on the same vehicle failed in a different manner just 3 weeks and 1000 miles later, causing me concern of structural or material defects with these tires. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jun 2024

    Goodyear Wrangler All-Terrain Adventure, LT265/70R18. On [XXX] at 113806 miles, I discovered that the driver's side front tire on the vehicle was flat in my driveway. Investigation revealed a puncture in the tread of the tire, caused by a gravel stone still lodged in the tire. Based on the amount of protrusion of the stone and the lack of any visible wear on it, I concluded that the stone must have originated in my gravel driveway when returning home the night before. The tire had been installed on 6/20/2023 at 104513.5 miles, being in service for 1 year and 9293 miles, not even 20% into its expected life. Initial assessment of the damage to the tire, including the puncture size and longitudinal shape, suggests that repair will not be feasible and the tire will require replacement. While a flat tire due to foreign objects is commonplace, the safety concern here is that a simple small stone from a gravel driveway should not have been able to cause the failure of a 'Kevlar reinforced' all-terrain truck tire. I believe the materials or construction of these tires may be defective and may have insufficient tensile strength in the tread material, causing them to yield and fail at much lower forces than are to be expected from tires in highway use. At any rate a well-packed gravel driveway that has been in use for many years should not be a challenge to the safety and performance of a truck tire rated for highway use. This tire failure comes less than a month and 1000 miles after a more dramatic and catastrophic failure of another tire of the same model on the same vehicle. While coincidence cannot be ruled out, two failures of the same model tire, both related to weak or defective tread sections, points to possible defects that should be investigated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Nov 2021

    I have experienced multiple issues with my wheels valve stems leaking. I have gotten a couple stems replaced and the problem persists. I am adding air to my tires nearly everyday. I have read a lot of threads online with owners of the same year, make, and model are having the same problems. This is a safety concern because my family and I use this vehicle for travel and I cannot be having flat tires or be stranded because my tires won’t hold air. This truck has been to the dealer multiple times for this. Ron Tirapelli Ford Shorewood IL. The vehicle was also purchased there. I receive warning lights for low tire pressure regularly.

  • Showing the 5 most recent of 7.
• Vehicle Speed Control6

  1 involved a crash

  • Filed Jul 2026

    I recently replaced a defective reductant (DEF) pump and wiring harness due to corrosion. The cause and repairs were diagnosed and performed by a ford dealership. Without addressing the issue the vehicle would randomly engage a "limp" mode and limit the speed to 50 mph, forcing the driver to operate at unsafe speeds on freeways and highways. Defect is a hazard to driver and other vehicles due to the unpredictable speed control caused by the defective parts. Ford is aware of the defective part and issued a Technical Service Bulletin (TSB) 23-2161.

  • Filed Jul 2024

    The contact owned a 2017 Ford F-350. The contact stated while driving at 5 MPH, the vehicle independently accelerated to 52 MPH. The contact stated that the RPM level increased to 6000. The contact's vehicle crashed into a tree. In addition, the contact stated that the air bags did not deploy. The vehicle was towed to a tow yard. The vehicle was condemned to total loss. The contact received medical attention at the scene. The following day, the contact went to the hospital for additional treatment. The contact sustained injuries to his ribs and chest, headaches, a swollen right hand, and breathing issues. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage 87,000.

  • Filed Dec 2018

    UPON COLD START, THE AT IN 'M' MANUAL MODE, FIRST GEAR OR 'R', EITHER 4WD LO, HI OR 2WD, WHEN ACCELERATED UP TO 1500-1800RPMS, VEHICLE WILL ACCELERATE BY ITSELF, WITHOUT OPERATORS FOOT ON ACCELERATOR INCREASING SPEED AND RPMS APPROACHING 4000 RPMS. BRAKING IS POSSIBLE AND WILL SLOW TO IDLE RPMS SAFELY, BUT IF INCREASED AGAIN WITH FOOT ON ACCELERATOR TO 1500-1800 RPMS, SYMPTOM WILL REPEAT UNTIL WARMED UP THRESHOLD HAS BEEN REACHED. THIS IS BETWEEN 3-5 MINUTES AFTER COLD START. ALL IS NORMAL AFTER THIS TIME AND VEHICLE WILL NOT INCREASE IN SPEED BY ITSELF. IF VEHICLE SITS FOR 2-3 HRS, SYMPTOM CAN BE REPEATED. OUTSIDE TEMPERATURE DOES NOT SEEM TO PLAY A FACTOR. IT IS MOST EASILY EXPERIENCED IN 4WD LO, AS THE SPEED IS LOWER, YET THE RPMS ARE THE SAME AS IN 4WD HI OR 2WD. I FIRST EXPERIENCED THIS WHEN BACKING UP (IN 'R') IN 4WD LO AFTER A COLD START AND HAD TO INCREASE SPEED AND RPMS BEYOND 1500 WHEN VEHICLE STARTING INCREASING IN SPEED BY ITSELF. I WAS ABLE TO BRAKE AND NO DAMAGE OR INJURY OCCURRED. I HAVE SINCE EXPERIMENTED TO DETERMINE EXACTLY WHEN THIS SYMPTOM OCCURS.

  • Filed Dec 2018

    TL* THE CONTACT OWNS A 2017 FORD F-350. WHILE DRIVING APPROXIMATELY 70 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK AND WOBBLED UNCONTROLLABLY FOR APPROXIMATELY FIFTEEN MINUTES WITHOUT WARNING. THE CRUISE CONTROL WAS ACTIVATED AT THE TIME OF THE FAILURE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND TAKEN TO BAYER FORD (833-318-1196, LOCATED AT 200 E CENTRAL AVE, COMANCHE, TX 76442). THE DEALER WAS NOT AWARE OF THE FAILURE AND RECOMMENDED DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONSULTED WITH THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,200.

  • Filed Nov 2018

    CRASH ALERT SENSOR AND ADAPTIVE CRUISE CONTROL KEEP GOING OUT. NOW THE CRASH SENSOR WHICH PRE-LOADS THE BRAKES IS GOING OFF WHEN I AM PARKED. IT SEEMS LIKE IF I SHUT THE TRUCK DOWN AND RESTART IT IS BACK WORKING, BUT IF THIS SYSTEM IS PRE-LOADING MY BRAKES FOR A FULL BRAKE APPLICATION WHEN I DONT NEED IT, I MIGHT GET REAR-ENDED FOR A SLAMMING BRAKE APPLICATION WHEN NOT NEEDED. I HAVE READ ABOUT OTHERS HAVING THIS ISSUE AND PARTS ARE BACK ORDERED. I AM GOING BACK TO THE DEALERSHIP AGAIN TO SEE IF THEY CAN FIX THIS ISSUE.

  • Showing the 5 most recent of 6.
• Visibility/Wiper5

  • Filed Aug 2025

    When backing into my driveway, I was not able to see with my backup cameras the steps that protruded into my driveway. I almost backed into the steps. The camera is blurry. The dealership will not replace camera.

  • Filed Apr 2023

    Window seal has been coming off around the bottom corners of the windshield. Condensation was bad over the winter months and inside needed to be wiped off before driving causing smudging and smears. I'm worried the window seal will not hold and completely come off while driving.

  • Filed Jul 2022

    Ford trucks have a known issue of cameras fogging up with condensation. Becomes very difficult to see where you’re backing into. The condensation gets so bad you can’t see at all sometimes. These trucks are big and need the cameras to assist in and out of tight spaces or keep you from rolling over something without knowing it.

  • Filed Jan 2018

    FORDS" BUMPER TO BUMPER WARRANTY' DOESN'T GO "MIRROR TO MIRROR" ON NOV 22, 2017 I BOUGHT THE 2017 F-350 LARIAT SUPER DUTY. NICE TRUCK, IT'S THE 8TH FORD TRUCK I HAVE BOUGHT NEW AND UNTIL NOW HAVE NEVER HAD A MAJOR PROBLEM THAT THEY DIDN'T STAND BEHIND UNTIL THIS ONE. AT 700 MI ON A FAMILY OUTING TO WASHINGTON DEC 8TH, MY WIFE REMARKED THAT SHE COULD SMELL SOMETHING BURNING AND I TOLD HER IT WAS PROBABLY PAINT OFF THE ENGINE. I HAD TURNED ON THE MIRROR DEFROST. ON ARRIVAL TO OUR DESTINATION MY SON DISCOVERED THE FRAMES HAD MELTED. SENT PICTURES TO SERVICE DEPT. AT DEALERSHIP. TECH SENT TEXT BACK "DO NOT USE MIRROR HEATERS AGAIN". I CALLED AND HE SAID DEALERSHIP WOULD REPLACE WHEN WE RETURNED. THEY PICKED IT UP ON FRIDAY THE 15TH AND MIDDAY I GOT A PHONE CALL FROM SERVICE MANAGER STATING THAT HE WASN'T A VERY GOOD NANCY DREW BUT THEY WERE NOT GOING TO WARRANTY THEM AS THEY THOUGHT THEY WERE VANDALIZED ( AT 70 MPH YOU WOULD HAVE THOUGHT ONE OF THE FOUR OF US WOULD HAVE NOTICED IT ) HE TOLD ME TO TURN IN TO MY INSURANCE. I REMARKED THAT IT WASN'T AN INSURANCE PROBLEM, TO STATE FARM AGENTS CREDIT THEY TOLD ME TO TAKE TO ANOTHER DEALER AND THEY WOULD COLLECT REPAIR COST FROM MANUFACTURE. WOULDN'T IT BE GREAT IF A WARRANTY WAS JUST THAT? WHEN I TOLD SERVICE MANAGER THAT I WAS GOING TO FILE A CLAIM WITH THE OREGON DOJ UNDER THE LEMON LAW, HE BLEW ME OFF. I TOOK TO ANOTHER DEALER AND HE TOLD ME ALBANY ONE HAD PLACED A "FLAG" ON IT MAKING IT IMPOSSIBLE FOR ANYONE ELSE TO EVEN LOOK AT IT BUT CAUTIONED ME TO NOT PARK IN MY GARAGE IN CASE OF FIRE UNTIL ISSUE WAS ADDRESSED. CALLED FORD CUSTOMER SERVICE AND THEY ASSIGNED ME A "CASE NUMBER". 1400 MI. ON A 72K TRUCK AND NO MIRROR DEFROST. WE CURRENTLY OWN 9 FORDS, LOYALTY DOESN'T ACCOUNT FOR MUCH ANYMORE. WARRANTY MUST NOT BE ANY WIDER THAN THE BUMPERS.

  • Filed Dec 2017

    2017 F350 BACK WINDOW EXPLODED. THE VEHICLE WAS STATIONARY, PARKED IN A DRIVEWAY IN A SUBDIVISION. I REMOTE STARTED MY TRUCK WITHIN 5 MINUTES BEFORE I OPENED THE BACK DRIVERS CREW CAB DOOR TO PUT A BAG ON THE FLOOR. WHEN I SHUT THE DOOR, THE BACK WINDOW EXPLODED AS THE DOOR CLOSED. THE OUTSIDE TEMPERATURE WAS AROUND 23 DEGREES F. I BELIEVE THE SUDDEN CAB PRESSURE OF SHUTTING THE DOOR, COMBINED WITH COLDER TEMPERATURES AND A DEFECT IN THE GLASS OR GLASS INSTALLATION IS THE ROOT CAUSE OF THE ISSUE.

• Exterior Lighting5

  • Filed Sep 2023

    In Texas this year we had 50+ days of 100F +. All the plastic parts on front and back cracked from within. Spider cracks form where the plastic is molded. Ford says it’s cosmetic however it’s on every piece of plastic and the dealers states “ I have seen a lot of this this year and all truck under 36 month warranty Ford covered as a defect hou out of warranty it’s a cosmetic issue.

  • Filed Apr 2023

    The door ajar light will come on and remain on after starting the engine and while driving. This happens while in park and while driving. Even after opening and reclosing the doors before moving the door adjar warning light will not go away. If i get up to 55 mph it'll finally go off. The cabin lights remain on while the display light is on distracting at night and beeps while driving. The doors will not automatically lock, whe I try to lock them, the unlock even at speeds of 45mph. This has been an on going issue since we bought the truck. How am i supposed to know if the door is secure if I've checked them all before driving but the light will not go away. Everything I get to the dealership the lights are gone and they say they are unable to troubleshoot without the issue happening in the moment. Videos do not help they say. How am I going g to know the door will not fly open on the road?

  • Filed Aug 2020

    THE DOOR AJAR LIGHT, DOME LIGHT, AND TRUCK BED LIGHT STAYS ON WHEN THE DOORS ARE CLOSED AND WHILE DRIVING ON CITY ROADS. ONCE ON THE HIGHWAY THE SENOR WILL FINALLY GO OFF. WE HAVE TOLD THE DEALERSHIP ABOUT THE PROBLEM A FEW TIMES BUT THEY REFUSE TO DO ANYTHING IF THEY CANNOT SEE IT HAPPENING. AFTER DRIVING TO THE DEALERSHIP, THE PROBLEM IS NOT VISIBLE BECAUSE WE HAVE TO TAKE THE HIGHWAY. THEY FINALLY SCHEDULED AN APPT. BUT WAITING UNTIL THE WARRANTY EXPIRED TO TELL US THEY HAD TIME FOR US TO BRING IT. IT HAS LITERALLY BEEN 3 YEARS THIS MONTH!

  • Filed Oct 2017

    THE HEADLIGHTS AS DESIGNED WITH DAYTIME LIGHTS INSTALLED ARE VERY BRIGHT AND BLINDING TO ONCOMING VEHICLES AND VEHICLES IN FRONT OF THESE TRUCKS. THEY ARE AS BRIGHT AS A NORMAL CAR'S HIGH BEAMS. THIS IS ON THE NEW FORD SUPER DUTY TRUCKS, NOT F150.

  • Filed Jun 2017

    THIS DEFECT APPLIES TO ALL 2017 AND 2018 MODEL YEAR FORD F-250, F-350, F-450, AND F-550 TRUCKS WITH STANDARD HALOGEN HEADLIGHTS. AS EQUIPPED, THESE TRUCKS ILLUMINATE FOUR REPLACEABLE BULBS LOW BEAMS, AND FOUR REPLACEABLE BULB HIGH BEAMS, BOTH IN EXCESS OF THE MAXIMUM OF 2 TOTAL SPECIFIED IN S10.15.1: "A SYSTEM MUST PROVIDE IN TOTAL NOT MORE THAN TWO UPPER BEAMS AND TWO LOWER BEAMS AND MUST INCORPORATE NOT MORE THAN TWO REPLACEABLE LIGHT SOURCES IN EACH HEADLAMP."

• Visibility3

  • Filed Jun 2025

    The contact owns a 2017 Ford F-350 SD. The contact stated that the sunroof glass was cracked on the rear passenger's side. The vehicle was taken to a glass center, where it was diagnosed with stress cracks. The mechanic informed the contact that it was a common failure, and the part was on backorder. The vehicle was taken to the local dealer, where it was diagnosed that the sunroof glass was fractured, and the part was on backorder. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 20,000.

  • Filed Aug 2024

    The contact owns a 2017 Ford F-350. The contact stated that upon attempting to open the sunroof, the sunroof motor was running; however, the sunroof failed to open as needed. The vehicle was taken to a dealer where a diagnostic test was performed. The contact was informed that the sunroof rail guidance system had failed and needed to be replaced. The manufacturer was also notified of the failure and informed the contact that the failure was the result of normal wear and tear. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 60,000.

  • Filed Jan 2024

    The contact owns a 2017 Ford F-350 SD. The contact stated that while walking to the vehicle, he noticed that the sliding rear window glass had detached and fell into the rear seat in the cabin of the vehicle. The contact stated that the glue adhesive, polyurethane seal, and two-sided tape had deteriorated. There were no reported injuries. The contact called the local dealer and was informed that there was no warranty coverage on the vehicle. The vehicle was not diagnosed or repaired. The vehicle was taken to a glass company but was not repaired. The manufacturer was contacted and informed the contact that the repairs were not covered under a recall and referred the contact to the NHTSA Hotline. The approximate failure mileage was 164,000.

• Electronic Stability Control (esc)2

  • Filed Aug 2019

    AT 45-65 MPH IF THE TRUCK HITS THE SLIGHTEST BUMP IN THE ROAD THE TIRES AND STEERING WHEEL START SHAKING UNCONTROLLABLY. YOU LOSE ALL CONTROL OF THE VEHICLE UNLESS YOU CAN STOP THE VEHICLE BEFORE CAUSING A CRASH. THE FIRST TIME THIS HAPPENED THE TRUCK DRIFTED THROUGH 4 LANES BEFORE COMING TO A STOP.

  • Filed Jan 2018

    TRUCK SHUTS DOWN ALL ELETRICAL LIGHTS,RADIO ,HEATER .GAGES FOR ABOUT 8 TO 15 SECTIONS AT RANDOM LOSE LIGHTS ETC ALL ELECTRIC FUNCTIONS

• Engine And Engine Cooling1

  • Filed Oct 2024

    The contact owns a 2017 Ford F-350. The contact discovered that the vehicle was leaking oil from the upper oil pan. No warning lights were illuminated and the vehicle was drivable. The vehicle was taken to an independent mechanic where it was diagnosed that the upper oil pan was indeed leaking, and advised the contact to take the vehicle to the dealer in order to replace the upper oil plan. The vehicle was not repaired. A dealer was contacted. The contact referenced NHTSA ID Number: 10177883, as possibly being related to the failure. The manufacturer was notified of the failure. The approximate failure mileage was 26,300.

• Gasoline1

  • Filed Jan 2022

    The contact owns a 2017 Ford F-350. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The failure mostly occurred while driving up an incline. During the failure, the check engine, low fuel, and reduce engine power warning lights were illuminated. The vehicle was taken to the local dealer who replaced fuel filters and low-pressure fuel pump however, the failure recurred. The contact was informed that the entire fuel system needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 225,000.

• Seat Belts1

  • Filed Apr 2021

    TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, HE BECAME AWARE THAT THE DRIVER'S SIDE SEAT BELT FAILED TO LATCH SECURELY. THE VEHICLE WAS TAKEN TO MALLOY FORD OF WINCHESTER (1911 VALLEY AVE, WINCHESTER, VA 22601, (540) 667-4434) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE SEAT BELT BUCKLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,303.

• Lane Departure1

  • Filed Nov 2020

    WHILE DRIVING ON INTERSTATE THE SAID VEHICLE HIT A BUMP OR BAD SPOT IN THE ROAD. THE STEERING WHEEL AND FRONT OF VEHICLE BEGAN TO SHAKE AND VIBRATE EXTREMELY ERRATIC. I IMMEDIATELY HELD ON, LOOKED IN MIRRORS FOR OTHER VEHICLES AROUND ME AND HAD TO HIT THE BRAKES. THE TRUCK HAD TO SLOW DOWN AND IMMEDIATELY GET IT OFF THE ROAD WITHOUT CAUSING AN ACCIDENT. WE HAPPENED TO BE ON A 65MPH HIGHWAY. WITH HAZARD LIGHTS FLASHING WE DID MANAGE TO GET OFF THE MAIN ROAD TO THE SHOULDER. I NEW IMMEDIATELY WHAT IT WAS. MY WIFE WAS WITH ME AT THE TIME AS WELL. WE HAVE OWNED THIS TRUCK SINCE IT WAS BRAND NEW. AT 9000 MILES THE SAME THING HAPPENED. THEN AGAIN AT 16,500, 18,900, 24,440 AND THE MOST RECENT TIME IS 27,500. THIS PROBLEM HAS BEEN ADDRESSED 4 PRIOR TIMES. EACH TIME THEY CHANGE THE STEERING DAMPER AND I GET MY VEHICLE BACK. NOW I AM TOLD I NEED NEW TIRES, A CASTER ADJUSTMENT AND POSSIBLY ANOTHER DAMPER. SURPRISE THE DAMPERS ARE ON BACK ORDER.I'M VERY SURPRISED THERE HAS NOT BEEN A RECALL. LUCKILY I GUESS PEOPLE HAVE NOT BEEN SERIOUSLY INJURED YET. THANK GOODNESS FOR THAT. THIS IS MY THIRD NEW TRUCK FROM FORD. I THINK WE HAVE CERTAINLY SPENT OUR FAIR SHARE OF MONEY WITH THEM. FIX OUR TRUCK SO WE CAN FEEL SAFE WHEN WE PULL OUR CAMPER AROUND THE COUNTRY. THAT'S WHY WE BOUGHT THIS PARTICULAR TRUCK. THANKS FOR READING OUR EXPERIENCE.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.