2023 Ford F-350 Super Duty

What owners should know

Covers 2023–2026 · 6.7L Power Stroke diesel (standard and high output), 7.3L V8 and 6.8L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2023 Ford F-350 Super Duty. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Rear axle shaft or driveshaft failure

  Dealer (recall)

  Signs: Loss of drive power, or the truck rolling while in Park.

  Fix: Covered by Ford recalls on certain 2023, 2025 and 2026 trucks. Use the parking brake until it's fixed.

  May be covered free by recall 23V595000 / 25V866000 / 26V119000. Check the VIN at nhtsa.gov/recalls.

• Camera, screen and software problems

  Dealer (recall)

  Signs: Blank or frozen backup camera, screen glitches, warning messages.

  Fix: Several Ford recalls fix these with software updates. Ask a dealer to check for all open recalls and updates.

  May be covered free by recall several (check VIN). Check the VIN at nhtsa.gov/recalls.

• Diesel fuel system care

  Easy DIY

  Signs: These trucks still use the CP4-type high-pressure fuel pump.

  Fix: Change both fuel filters on schedule, drain the water separator, and buy fuel from busy stations.

  Shop: fuel filter kit▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Visibility:Windshield Wiper/Washer:Linkages

  Mar 2026 · #26V204000

  Ford Motor Company (Ford) is recalling certain 2021-2023 Lincoln Navigator, Expedition, and 2022-2023 F-250 SD, F-350 SD, F-450 SD, F-550 SD, and F-600 SD vehicles. The windshield wiper arms may break, causing the wipers to fail.

  Risk and fix

  Risk: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

  Fix: Dealers will inspect and replace the wiper arms, as necessary, free of charge. Owner notification letters were mailed August 5, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S24.Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 1, 2026.

• Electrical System: Integrated Trailer Brake Control

  Feb 2026 · #26V104000

  Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

  Risk and fix

  Risk: Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.

  Fix: The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.

• Fuel System, Gasoline:Delivery:Fuel Pump

  Jul 2025 · #25V455000

  Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.

  Risk and fix

  Risk: An engine stall increases the risk of a crash.

  Fix: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.

• Back Over Prevention:Software

  May 2025 · #25V315000

  Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

  Risk and fix

  Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

  Fix: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

• Visibility:Power Window Devices And Controls

  Mar 2025 · #25V157000

  Ford Motor Company (Ford) is recalling certain 2023 Super Duty F-250 and F-350 vehicles previously repaired incorrectly under recall number 23V-507. The driver and front passenger windows may fail to detect an obstacle while closing and not reverse direction as intended.

  Risk and fix

  Risk: A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.

  Fix: Dealers will update the software, free of charge. Owner notification letters were mailed April 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S25.

• Back Over Prevention:Software

  Feb 2025 · #25V134000

  Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F-250, F-350, and F-450 vehicles previously repaired incorrectly under recall number 23V-573. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.

  Risk and fix

  Risk: An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.

  Fix: Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S17.

• Back Over Prevention: Sensing System: Camera

  Oct 2024 · #24V806000

  Ford Motor Company (Ford) is recalling certain 2023-2024 F-250, F-350, and F-450 vehicles. Water may enter the Tailgate Park Assist Sensor Interface Module (TPASIM) and cause the rearview camera image to display intermittently or appear blue or black.

  Risk and fix

  Risk: A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.

  Fix: Dealers will replace the tailgate top camera, wire harness, TPASIM module, and update the Image Processing Module A (IPMA) software, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S66.

• Steering:Column

  Dec 2023 · #23V847000

  Ford Motor Company (Ford) is recalling certain 2023 F-150 and Ford SD F250, F350, F450, F550, and F600 vehicles. The steering wheel clock spring may have an insufficient weld, causing a loss of electrical connection to the driver's frontal air bag.

  Risk and fix

  Risk: A deactivated air bag will not deploy during a crash, increasing the risk of injury.

  Fix: Dealers will inspect and replace the clock spring as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact Ford customer service at 1-866-436-7332.

• Power Train:Axle Hubs

  Nov 2023 · #23V758000

  NHTSA warning: do not drive until this recall is fixed.

  Ford Motor Company is recalling certain 2022-2023 Ford Super Duty F-350, F-450, F-550, and F-600 vehicles. The fasteners for the front wheel hub extender may be insufficiently tightened, which can result in the wheel and wheel extender detaching from the vehicle.

  Risk and fix

  Risk: Wheel detachment can result in a loss of vehicle control and create a road hazard, increasing the risk of a crash.

  Fix: Owners are advised not to drive their vehicle until the repair has been performed. Dealers will inspect the front wheel hub extender retaining nuts. If the retaining nuts are loose, dealers will replace the wheel hub extender, retaining nuts, and hub assembly. Repairs will be performed free of charge. Owner notification letters were mailed December 7, 2023. Owners may contact Ford customer service at -866-436-7332. Ford's number for this recall is 23S59.

• Power Train:Axle Assembly:Axle Shaft

  Aug 2023 · #23V595000

  Ford Motor Company (Ford) is recalling certain 2023 Super Duty F250 and F350 vehicles equipped with single rear wheels and a 10.5-inch rear axle shaft. The left rear axle shaft may have been improperly heat-treated during manufacturing and may break.

  Risk and fix

  Risk: A broken rear axle shaft can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

  Fix: Dealers will inspect the left rear axle shaft date code and replace the axle shaft as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S49.

• Back Over Prevention:Display Function

  Aug 2023 · #23V573000

  Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F250, F350, and F450 vehicles equipped with the Pro Trailer Hitch Assist feature. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.

  Risk and fix

  Risk: An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.

  Fix: Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed December 5, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S46.

• Electrical System: Instrument Cluster/Panel

  Jul 2023 · #23V506000

  Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

  Risk and fix

  Risk: An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.

  Fix: Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.

• Structure:Body:Door

  Jul 2023 · #23V507000

  Ford Motor Company (Ford) is recalling certain 2023 Super Duty F250, F350, F450, and F550 vehicles. If the driver and front passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function may not detect an obstacle near the top edge and may not automatically reverse direction.

  Risk and fix

  Risk: A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.

  Fix: Dealers will update the software, free of charge. Owner notification letters were mailed August 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S37.

• Equipment:Other:Owners/Service/Other Manual

  Jun 2023 · #23V420000

  Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

  Risk and fix

  Risk: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

  Fix: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

• Steering:Column

  May 2023 · #23V344000

  Ford Motor Company (Ford) is recalling certain 2023 Super Duty F-250, F-350, and F-450 vehicles. The steering column upper shaft bolts may be missing or improperly tightened, resulting in possible separation of the steering column from the adjoining components.

  Risk and fix

  Risk: A disconnected steering column can result in a loss of steering control, increasing the risk of a crash.

  Fix: Dealers will inspect and tighten the steering column upper shaft coupler bolts, or install any missing bolts, as necessary, free of charge. Owner notification letters were mailed June 1, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S22.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Electrical System13

  • Filed Mar 2026

    All cameras went out on the F350 with a blue screen there’s a recall on this but my truck is not included and needs to be expanded.

  • Filed Mar 2025

    Multiple electrical issues related to dashboard controls, video sensors, head unit. Controls powering down while driving, sensors throwing multiple error messages. All since 1,500 miles. Ford could not figure out what the issue was so they replaced the wiring harness. After 2 months in the shop I got my vehicle back. 2 weeks later I am getting the same error messages in the dash and has to go back into the shop for the same reason.

  • Filed Feb 2025

    The audio system “glitched” and all of the speakers started screeching at maximum volume. I was unable to get this to stop outside of turning the vehicle off. It is so loud my ear were ringing for hours. This is loud enough it could definitely cause someone to wreck and impairs driving ability. I could also smell the electrical in the speakers getting hot and was fearful of an electrical fire. No warning lights. Not reproducible.

  • Filed Nov 2024

    My dash and head unit intermittently powers down then reboots both while I am parked and driving. It also gives a message saying it may not start up or something about low power mode, front camera error and pro assist error. I purchased my vehicle in Mar 2024 and it started around 3K miles. I've reached out to several dealerships about getting it repaired since it's under warranty and they can't even diagnose it without keeping my vehicles for days with no guarantee of any timelines. Since it need my vehicle for work and none of them will provide loners or rentals haven't been able to get the problem remedied. For some reason they need to hold on to my vehicle for days until they can even diagnose it and I can't make an appointment just to drop it off when there is a bay open. I reached out to Ford directly to see if I can get them to cover a rental car and they refused. I also asked if I can take it outside of the Ford service network because I can get it serviced faster and they said no since it is standard warranty. So I'm held hostage forced to use their service when they can't provide service timely. I have more pictures and videos as evidence.

  • Filed Sep 2024

    I frequently receive messages on the dash that the the truck: Vehicle may not start/restart service now, Pre-Collision assist not available and front camera fault. My truck has died on me which in drive and reverse. My dash and console has powered down while on the freeway then restarted about a minute later. I get these messages but Ford service is too backed up to address the issue within a reasonable amount of time and they will not let me get it serviced outside of their dealer network.

  • Showing the 5 most recent of 13.
• Forward Collision Avoidance6

  1 involved a crash

  • Filed Aug 2026

    See attached document for complaint.

  • Filed Sep 2025

    The contact owns a 2023 Ford F-350 SD. The contact stated that the adaptive cruise control mode was inoperable. Additionally, the contact stated that while driving 50-55 MPH to the dealer, the contact noticed that the vehicle in front of the vehicle had stopped abruptly with no brake lights activated. The contact stated that upon depressing the brake pedal, the vehicle failed to respond. The contact attempted to veer to the left to avoid the other vehicle, but the passenger's side front end crashed into the rear of the other vehicle. There was no warning light illuminated. The contact stated that the six air bags of the vehicle deployed, and there was blinding smoke in the vehicle. The contact was transported to the hospital by ambulance and was hospitalized for 7 days. The contact was then transferred to a rehabilitation facility, where he was currently receiving care. The contact sustained a broken right hand and toe. The contact also sustained breathing complications as the contact's underlying cardiac and pulmonary health issues were triggered. The other driver sustained unknown injuries and was transported to the hospital by ambulance. Both vehicles sustained significant damage and could not be driven away from the scene. The contact's vehicle sustained front-end fender and hood damage and other unknown damage. The vehicle was towed to the collision repair shop for an estimate of the damage. A police report was filed. The dealer was notified of the brake failure and informed the contact that the VIN was not included in a related recall. The manufacturer was not notified of the failure. The failure mileage was 1,000.

  • Filed Mar 2025

    Multiple electrical issues related to dashboard controls, video sensors, head unit. Controls powering down while driving, sensors throwing multiple error messages. All since 1,500 miles. Ford could not figure out what the issue was so they replaced the wiring harness. After 2 months in the shop I got my vehicle back. 2 weeks later I am getting the same error messages in the dash and has to go back into the shop for the same reason.

  • Filed Nov 2024

    The contact owns a 2023 Ford F-350 SD. The contact stated while driving approximately 35 MPH, the vehicle the vehicle independently braked. The contact stated that the brake warning light was illuminated. The contact stated that there was no vehicle or object nearby in front of the vehicle. The contact stated that the failure was intermittent but became a recurring failure. The contact had taken the vehicle to a local dealer; however, the dealer could not duplicate the failure. The vehicle was not repaired. The contact stated that the message “Forward Collision Avoidance System Shutting Down” was displayed. The contact stopped the vehicle and turned off and restarted the vehicle and the Forward Collision Avoidance system returned to normal functionality. The manufacturer was not informed of the failure. The failure mileage was approximately 5,600.

  • Filed Sep 2024

    I frequently receive messages on the dash that the the truck: Vehicle may not start/restart service now, Pre-Collision assist not available and front camera fault. My truck has died on me which in drive and reverse. My dash and console has powered down while on the freeway then restarted about a minute later. I get these messages but Ford service is too backed up to address the issue within a reasonable amount of time and they will not let me get it serviced outside of their dealer network.

  • Showing the 5 most recent of 6.
• Structure5

  • Filed May 2026

    Overhead clearance lights leaking water when it rains.

  • Filed Nov 2025

    The contact owns a 2023 Ford F-350 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (Back Over Prevention, Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

  • Filed Sep 2025

    The front doors come open while driving down the road in cold weather. Multiple dealerships have to me to just deal with it. My children have to hold the doors shut while we are going down the road or I have to hold the driver's door shut while driving. There was a recall issued for certain 2023 F-350's regarding a door latch mechanism malfunction but apparently it doesn't apply to my pickup even though me doors don't stay shut while driving and multiple dealerships tell me there is nothing, they can do to fix it. When one of us gets hurt, falls off, or has a door hit by oncoming traffic, what am I supposed to do? The safety of my children does not matter to Ford motor company or their Montana dealerships. It happens regularly, not just once. Speed is not a factor, I can be driving 5 mph or 75 mph when it happens.

  • Filed Jul 2025

    The contact owns a 2023 Ford F-350 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (Back Over Prevention, Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  • Filed Mar 2025

    Front doors will not close and latch when it is cold outside. Multiple dealerships have told me there is nothing that they can do to fix this issue. Doors will come open while driving if they don't latch. I often have to use a ratchet strap to keep doors shut from the inside while driving in cold weather. Apparently, according to Ford, I am a stupid girl that should just live with this issue and wait for my kids to fall out of my pickup.

• Back Over Prevention5

  • Filed Nov 2025

    The contact owns a 2023 Ford F-350 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (Back Over Prevention, Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

  • Filed Jul 2025

    The contact owns a 2023 Ford F-350 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (Back Over Prevention, Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  • Filed Oct 2024

    MY REAR CAMERA REPEATEDLY FREEZES IN A PICTURE OR DOES NOT COME ON. MY STEERING HAS LOST MOST OF ITS FLUID TWICE AND I WAS TOLD THIS WAS NORMAL AIR BLEADING OUT. MY TRUCK HAS STOPPED ITSELF WHILE TRAVELING DOWN THE ROAD WITHOUT ANY OBSTRUCTION. MY TRUCK FLOODED FROM A LEAKING SUNROOF, CAUSING MOLD TO GROW ON THE CARPET AND A SMELL IN THE TRUCK. THIS IS A UNSAFE TRUCK

  • Filed Mar 2024

    I intermittently lose trailer brakes when towing my trailers on my 2023 Ford F350. I have two trailers and both trailers give me intermittent faults saying "trailer disconnected' or "trailer turn signal lights not working", but the trailer is connected and the lights are working - but the brakes do not. I know this is a truck issue because both trailers have no issues with my 2017 Toyota Tundra. I have independently tested this theory with both trucks and trailers multiple times but only have the issue on the Ford truck. It seems to either be a bad 7-pin connector that randomly faults, or something with the trailer brake controller. It is very scary as I do not want to lose brakes when towing. I bought this truck specifically for towing my trailers. I have taken the issue to Auburn Ford, here in Auburn California and they tested the truck and found no issues. But my hunch is they are only using a 7-pin simulator, not an actual trailer.

  • Filed Nov 2023

    I have an F350 Dually that we use to tow on a regular basis. It is designed to be able to run a 5th wheel or gooseneck, which means the rear tailgate needs to be removed. When you remove the tailgate, none of the cameras on the vehicle work anymore. it would make sense if all cameras but the one on the tailgate would still work (since that one is no longer on the vehicle). But literally all the cameras, front, sides, and load watching, all become disabled even though they are still on the vehicle. If there was a safety recall on the wrong screen showing up on the backup camera... I would imagine this is an even bigger safety concern not having cameras at all. Especially the load checking camera by the third breaklight. That camera could be very invaluable for safe hauling practices to be able to continually check and have eyes on your load. And having the side view cameras available while towing is also a VERY valuable safety feature for getting through tight places such as gas stations or toll plazas. Dodge cameras all still work when the tail gate is removed. And, I believe previous years of the F250 and 350 all still work when you remove the tailgate. This seems like a major oversight on the 2023 F350s that could be a major safety concern. It is a well known problem on the forums/internet... curious why it hasn't been fixed yet or deemed a recall issue. Hopefully NHTSA can help the consumers with this problem. <3 Thank you for your consideration!

• Power Train4

  • Filed Aug 2026

    Vehicle randomly hesitates to shift (slip/flare), usually from 3-4 or 8-9 gears. It is sometimes accompanied by a clunk/slam before/after engaging the higher numbered gear. It seems to happen more often when the transmission is at/approaching normal operating temperature. The slip/flare has been becoming more frequent and is now randomly accompanied by the clunk/slam. I first noticed the slip/flare changing from gears 3-4. At that time the vehicle had 43,000mi on it.

  • Filed Feb 2025

    The contact owns a 2023 Ford F-350 SD. The contact stated that there was a whirring sound coming from the vehicle since the vehicle was purchased. There was no warning light illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed. The contact stated that the failure persisted. The vehicle was taken to a second dealer; however, the vehicle was not diagnosed. The dealer informed the contact that there was no recall on the VIN for the issue and that the whirring sound did not shorten the life of the transmission. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 9,500.

  • Filed Nov 2024

    This truck has 20,000 miles. I experienced what’s called the death wobble which nearly shook the truck off the road. The dealership told me a $2000 dollar duel steering stabilizer would fix the problem. I reluctantly payed for it as they said the lift voided the warranty. The truck is still not fixed and my wife nearly went off the road today driving it. I read online that a stabilizer doesn’t fix the problem it only masks the symptoms. I’m certain the dealership knows this.

  • Filed Mar 2024

    The transmission delay shift from 3rd to fourth gear can be seconds then slams. I'm in Minnesota and when the roads are slick it WILL make the truck swing sideways when it goes into 4th. Well known problem but my truck doesn't have a tsb so everything is fine. NOT!

• Engine3

  • Filed Oct 2024

    2023 f350 4x4 6.7 powerstroke diesel and engine is knocking and seems to a spun bearing metal.shaving all in my oil

  • Filed Jul 2024

    I've gotten about 15 to 20 on-screen messages that tell me my vehicle may not restart, my dash just dies in the middle of driving, my car will shut off by itself One started, My air conditioning will shut off automatically, I've got an issue with craftsmanship on my rear driver side door, and a plastic molding part just fell off my truck. I have taken pictures or videos as evidence where I could when it was safe to do so. It started in April but started documenting it in May after several repeat issues. I have more photos and video but can't upload them here due to size limitations.

  • Filed Aug 2023

    The contact owns a 2023 Ford F-350 SD. The contact stated while driving 50 MPH, the diesel exhaust fluid (DEF) message was displayed; with the “Default See Owner’s Manual” displayed. The contact pulled over to the side of the roadway and turned off and restarted the vehicle, and the vehicle failed to exceed 5 MPH. The dealer was contacted but no assistance was provided. The vehicle had not been diagnosed. The manufacturer was not contacted. The failure mileage was 192,000.

• Unknown or Other3

  • Filed Aug 2024

    Air conditioning compressor clutch quit working. Was told ford is t making them and was given zero information if or when it might be resolved.

  • Filed Apr 2024

    The day after purchasing a new 2023 ford f-350 on April 24,2023 from Eau Claire ford, I noticed several areas when the rear seats were lifted that were void of carpeting. One of these areas, the center hole has exposed sheet metal with extremely sharp edges going into the floor pans. Eau claire ford was notified of this on April 25th,2023 and Ford was notified on May 3rd, 2023 and a case was opened CAS-42613123-F4N9K9.It has now been 11 months and Ford has done nothing to resolve this problem. The exposed sheet metal is extremely sharp and is dangerous when leaning into the rear area to retrieve items. A small child could easily loose a finger or get cut by this being exposed.

  • Filed Oct 2023

    I was driving and a rock hit my front windshield. While the rock didn’t penetrate my windshield, glass shards hit me in the face and covered my cab. Windshield aren’t supposed to send shards of glass into the cab. This could’ve caused a multi vehicle crash had I not been wearing glasses.

• Tires2

  1 involved a crash

  • Filed Sep 2026

    While on the interstate on Friday, the vehicle started violently shaking, and felt like I was driving on an egg-shaped tire. A Ford shop said the belt was separating from the driver’s side front tire, and they pulled it off and put the spare on. On Sunday, again on the interstate and maybe 100 miles later the shaking started again- but from the passenger side tire; and then I felt a catastrophic failure and loss of control of the vehicle. I was able to regain control and get the vehicle out of the travel lane. Tire debris was flung all over the road and caused substantial damage to the wheel well, liner, quarter panel, door and engine components. Physical examination reveals complete belt separation, and frayed steel is all over the tire. The tire is a Cooper Discoverer AT3 XLT, size 285/75/R17. The vehicle had to be towed in and is currently in a collision center. The assessment of the tire is a catastrophic failure of the tire caused by belt separation. I called Cooper to report this manufacturer’s defect, and after 45 mins on hold I hung up; and submitted a written complaint via the Cooper website, and have received NO RESPONSE.

  • Filed Mar 2025

    See attached document for complaint.

• Steering2

  • Filed Aug 2026

    I am hearing and feeling snaps coming from my vehicle steering. It feels like the steering column is not functioning correctly. I can feel the truck getting more sloppy turning and traveling differently than it did at 35,000 miles. Ford wants to charge me $185 to investigate and then they may take action. There is a recall on this problem, but my truck’s vin isn’t listed. I’m worried that it may come apart or cause an accident.

  • Filed Oct 2024

    MY REAR CAMERA REPEATEDLY FREEZES IN A PICTURE OR DOES NOT COME ON. MY STEERING HAS LOST MOST OF ITS FLUID TWICE AND I WAS TOLD THIS WAS NORMAL AIR BLEADING OUT. MY TRUCK HAS STOPPED ITSELF WHILE TRAVELING DOWN THE ROAD WITHOUT ANY OBSTRUCTION. MY TRUCK FLOODED FROM A LEAKING SUNROOF, CAUSING MOLD TO GROW ON THE CARPET AND A SMELL IN THE TRUCK. THIS IS A UNSAFE TRUCK

• Service Brakes2

  1 involved a crash

  • Filed Sep 2025

    The contact owns a 2023 Ford F-350 SD. The contact stated that the adaptive cruise control mode was inoperable. Additionally, the contact stated that while driving 50-55 MPH to the dealer, the contact noticed that the vehicle in front of the vehicle had stopped abruptly with no brake lights activated. The contact stated that upon depressing the brake pedal, the vehicle failed to respond. The contact attempted to veer to the left to avoid the other vehicle, but the passenger's side front end crashed into the rear of the other vehicle. There was no warning light illuminated. The contact stated that the six air bags of the vehicle deployed, and there was blinding smoke in the vehicle. The contact was transported to the hospital by ambulance and was hospitalized for 7 days. The contact was then transferred to a rehabilitation facility, where he was currently receiving care. The contact sustained a broken right hand and toe. The contact also sustained breathing complications as the contact's underlying cardiac and pulmonary health issues were triggered. The other driver sustained unknown injuries and was transported to the hospital by ambulance. Both vehicles sustained significant damage and could not be driven away from the scene. The contact's vehicle sustained front-end fender and hood damage and other unknown damage. The vehicle was towed to the collision repair shop for an estimate of the damage. A police report was filed. The dealer was notified of the brake failure and informed the contact that the VIN was not included in a related recall. The manufacturer was not notified of the failure. The failure mileage was 1,000.

  • Filed Mar 2024

    I intermittently lose trailer brakes when towing my trailers on my 2023 Ford F350. I have two trailers and both trailers give me intermittent faults saying "trailer disconnected' or "trailer turn signal lights not working", but the trailer is connected and the lights are working - but the brakes do not. I know this is a truck issue because both trailers have no issues with my 2017 Toyota Tundra. I have independently tested this theory with both trucks and trailers multiple times but only have the issue on the Ford truck. It seems to either be a bad 7-pin connector that randomly faults, or something with the trailer brake controller. It is very scary as I do not want to lose brakes when towing. I bought this truck specifically for towing my trailers. I have taken the issue to Auburn Ford, here in Auburn California and they tested the truck and found no issues. But my hunch is they are only using a 7-pin simulator, not an actual trailer.

• Fuel System2

  • Filed Mar 2025

    The contact owns a 2023 Ford F-350 SD. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed and determined that metal shavings were found inside the fuel system and that the fuel system needed to be replaced. The contact stated that the Insurance Company inspected the vehicle and found metal shavings inside the fuel tank. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.

  • Filed Aug 2023

    The contact owns a 2023 Ford F-350 SD. The contact stated while driving 50 MPH, the diesel exhaust fluid (DEF) message was displayed; with the “Default See Owner’s Manual” displayed. The contact pulled over to the side of the roadway and turned off and restarted the vehicle, and the vehicle failed to exceed 5 MPH. The dealer was contacted but no assistance was provided. The vehicle had not been diagnosed. The manufacturer was not contacted. The failure mileage was 192,000.

• Diesel2

  • Filed Mar 2025

    The contact owns a 2023 Ford F-350 SD. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed and determined that metal shavings were found inside the fuel system and that the fuel system needed to be replaced. The contact stated that the Insurance Company inspected the vehicle and found metal shavings inside the fuel tank. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.

  • Filed Aug 2023

    The contact owns a 2023 Ford F-350 SD. The contact stated while driving 50 MPH, the diesel exhaust fluid (DEF) message was displayed; with the “Default See Owner’s Manual” displayed. The contact pulled over to the side of the roadway and turned off and restarted the vehicle, and the vehicle failed to exceed 5 MPH. The dealer was contacted but no assistance was provided. The vehicle had not been diagnosed. The manufacturer was not contacted. The failure mileage was 192,000.

• Exterior Lighting2

  • Filed Mar 2025

    This is a 2023 Ford F350 XLT vehicle. The low beam headlights do not put out sufficient light and are dangerous. I visited with the Ford dealership in Sunrise, Florida called Sawgrass Ford who told me that the previous owner changed the light source out to an LED light in an effort to gain more light. We both agreed that this did not help. In my research online it appears that this problem is limited to the XLT model. Apparently the Lariat, King Ranch, etc models have different headlights. There does not appear to be a recall on these headlights. I contacted Ford directly who advised me to go to a different dealer which won't help unless these are changed out. The vehicle currently has less than 35000 miles and is still under warranty.

  • Filed Sep 2024

    The contact owns a 2023 Ford F-350. The contact stated while operating the vehicle at night, the low-beam headlights failed to illuminate more than two feet ahead of the front of the vehicle, creating a visibility hazard for the driver. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 18,000.

• Fuel/Propulsion System2

  • Filed Mar 2025

    While driving on a highway on two occasions my truck suddenly displayed low fuel pressure. I lost complete engine power. First occasion ford said was fuel control module. Second occurrence same thing was on [XXX] low fuel pressure signal and engine stopped working. Been in touch with fullerton ford in somerville where vehicle was subsequently towed to. Representative stated it is the low pressure fuel pump that is causing the intermittently loss of pressure. Almost got killed on the highway trying to get over to the shoulder with the sudden loss of engine power due to loss of fuel pressure. Vehicle still at dealer unknown if part has been replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Sep 2024

    I have 2100 miles on 2023 f350 6.7l high output and saw as I was walking up to it a puddle of diesel on the ground. I know fuel leaks are dangerous and can cause fires so I’m not going to try it until I can get it in for service. I will be scheduling an appt tomorrow to get the problem fixed. I haven’t yet had the vehicle inspected. I had no check engine lights on or nothing showing there was a problem until I smelled diesel.

• Visibility/Wiper1

  • Filed Mar 2026

    All cameras went out on the F350 with a blue screen there’s a recall on this but my truck is not included and needs to be expanded.

• Hydraulic1

  1 involved a crash

  • Filed Sep 2025

    The contact owns a 2023 Ford F-350 SD. The contact stated that the adaptive cruise control mode was inoperable. Additionally, the contact stated that while driving 50-55 MPH to the dealer, the contact noticed that the vehicle in front of the vehicle had stopped abruptly with no brake lights activated. The contact stated that upon depressing the brake pedal, the vehicle failed to respond. The contact attempted to veer to the left to avoid the other vehicle, but the passenger's side front end crashed into the rear of the other vehicle. There was no warning light illuminated. The contact stated that the six air bags of the vehicle deployed, and there was blinding smoke in the vehicle. The contact was transported to the hospital by ambulance and was hospitalized for 7 days. The contact was then transferred to a rehabilitation facility, where he was currently receiving care. The contact sustained a broken right hand and toe. The contact also sustained breathing complications as the contact's underlying cardiac and pulmonary health issues were triggered. The other driver sustained unknown injuries and was transported to the hospital by ambulance. Both vehicles sustained significant damage and could not be driven away from the scene. The contact's vehicle sustained front-end fender and hood damage and other unknown damage. The vehicle was towed to the collision repair shop for an estimate of the damage. A police report was filed. The dealer was notified of the brake failure and informed the contact that the VIN was not included in a related recall. The manufacturer was not notified of the failure. The failure mileage was 1,000.

• Engine And Engine Cooling1

  • Filed Aug 2025

    The contact owns a 2023 Ford F-350. The contact stated while driving at an undisclosed speed, the oil change warning light illuminated. The contact stated that the vehicle received an oil change; however, the oil change warning light remained illuminated. The contact stated that occasionally the oil change warning light was illuminated whenever the vehicle was started. The vehicle was taken to the dealer several times and the sensor was reset. In addition, the contact was informed that an unknown module needed to be reprogrammed; however, the parts were not yet available. The contact stated that the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,000.

• Wheels1

  1 involved a crash

  • Filed Mar 2025

    See attached document for complaint.

• Suspension1

  • Filed Nov 2024

    This truck has 20,000 miles. I experienced what’s called the death wobble which nearly shook the truck off the road. The dealership told me a $2000 dollar duel steering stabilizer would fix the problem. I reluctantly payed for it as they said the lift voided the warranty. The truck is still not fixed and my wife nearly went off the road today driving it. I read online that a stabilizer doesn’t fix the problem it only masks the symptoms. I’m certain the dealership knows this.

• Visibility1

  • Filed Oct 2024

    MY REAR CAMERA REPEATEDLY FREEZES IN A PICTURE OR DOES NOT COME ON. MY STEERING HAS LOST MOST OF ITS FLUID TWICE AND I WAS TOLD THIS WAS NORMAL AIR BLEADING OUT. MY TRUCK HAS STOPPED ITSELF WHILE TRAVELING DOWN THE ROAD WITHOUT ANY OBSTRUCTION. MY TRUCK FLOODED FROM A LEAKING SUNROOF, CAUSING MOLD TO GROW ON THE CARPET AND A SMELL IN THE TRUCK. THIS IS A UNSAFE TRUCK

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.