2018 Ford F-350 Super Duty

What owners should know

Covers 2017–2019 · 6.7L Power Stroke diesel and 6.2L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2018 Ford F-350 Super Duty. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Front-end shake (death wobble)

  Moderate DIY

  Signs: Violent shaking of the steering wheel and front end after hitting a bump, usually at 45+ mph. Slowing down hard is often the only way to stop it.

  Fix: Find and replace the worn parts, most often the track bar or its bushings, then check ball joints, tie rod ends, the drag link and alignment. A new steering stabilizer alone usually only hides the problem.

  Shop: track barShop: steering stabilizer▶ How-to videos

• High-pressure fuel pump (CP4) failure

  Easy DIY

  Signs: Sudden stalling or no-start, low fuel pressure codes, metal in the fuel filter. Often there's little warning.

  Fix: Prevention is the fix you can do: change both fuel filters on schedule, drain the water separator, and buy fuel from busy stations. Some owners add a kit that keeps pump debris away from the injectors. A failed pump usually means a full fuel system replacement at a diesel shop.

  Shop: fuel filter kitShop: CP4 disaster prevention kit▶ How-to videos

• 6.7L cracked intercooler pipe

  Easy DIY

  Signs: A loud pop, sudden loss of power, boost or limp-mode codes.

  Fix: Replace the plastic cold-side intercooler pipe. Many owners upgrade to a metal pipe.

  Shop: 6.7 Powerstroke cold side intercooler pipe▶ How-to videos

• Tailgate opens by itself

  Dealer (recall)

  Signs: The tailgate drops open while driving or parked, often after rain or a car wash.

  Fix: Covered by a Ford recall for the electric release switch.

  May be covered free by recall 19V864000. Check the VIN at nhtsa.gov/recalls.

• Driveshaft failure risk

  Dealer (recall)

  Signs: Vibration from under the truck. A failure can cause loss of drive power.

  Fix: Covered by Ford recalls on certain 2017–2018 4x4s and on gas trucks with aluminum driveshafts.

  May be covered free by recall 22V880000 / 22V087000. Check the VIN at nhtsa.gov/recalls.

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Back Over Prevention: Sensing System: Camera

  Sep 2025 · #25V572000

  Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

  Risk and fix

  Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

  Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

• Power Train:Driveline:Driveshaft

  Nov 2022 · #22V880000

  Ford Motor Company (Ford) is recalling certain 2017-2018 F-Super Duty F-250, F-350, and F-450 4x4 vehicles. A radial damper inside the driveshaft may move out of position over time, which can cause a driveshaft imbalance and result in a fracture.

  Risk and fix

  Risk: A fractured driveshaft can cause a loss of drive power. Additionally, a vehicle rollaway could occur while parked if the parking brake is not engaged. Either of these scenarios increases the risk of a crash.

  Fix: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S74.

• Back Over Prevention: Sensing System: Camera

  Aug 2022 · #22V644000

  Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.

  Risk and fix

  Risk: Lack of a clear rearview camera image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.

  Fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Ford customer service at 1-800-1-866-436-7332. Ford's number for this recall is 22S51.

• Structure:Frame And Members:Underbody Shields

  Feb 2022 · #22V087000

  Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.

  Risk and fix

  Risk: A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.

  Fix: Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.

• Tires

  Mar 2021 · #21V155000

  Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

  Risk and fix

  Risk: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

  Fix: Ford will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 27, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S10.

• Steering

  Dec 2020 · #20E090000

  Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.

  Risk and fix

  Risk: If the steering locks, it can increase the risk of a crash.

  Fix: Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.

• Structure:Body:Roof And Pillars

  Dec 2019 · #19V880000

  Ford Motor Company (Ford) is recalling certain 2017-2019 F-Super Duty F-250, F-350, F-450, and F-550 SuperCrew Cab vehicles with carpet flooring. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.

  Risk and fix

  Risk: A vehicle fire could result if materials ignite inside the vehicle.

  Fix: Ford will notify owners, and dealers will apply heat resistant tape to the carpet and its insulation, and modify the B-Pillar insulation as necessary, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S52.

• Latches/Locks/Linkages:Tailgate:Latch

  Dec 2019 · #19V864000

  Ford Motor Company (Ford) is recalling certain 2017-2019 Super Duty F-250, F-350, and F-450 trucks equipped with an electric tailgate latch release switch mounted in the tailgate handle. Water may enter the electrical wiring system and cause a short circuit, activating the switch and releasing the tailgate latches.

  Risk and fix

  Risk: Unintended tailgate opening may allow unrestrained cargo to fall out of the truck bed and become a road hazard, increasing the risk of a crash.

  Fix: Ford will notify owners, and dealers will modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits and will install a new tailgate handle release switch, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S48.

• Exterior Lighting:Headlights

  Nov 2019 · #19V808000

  Ford Motor Company (Ford) is recalling certain 2018-2019 F-250, F-350 and F-450 Super Duty trucks. The Daytime Running Lights (DRL) may not dim when the headlight switch is moved into the "On" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

  Risk and fix

  Risk: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.

  Fix: Ford has notified owners, and dealers will reprogram the Body Control Module (BCM) software, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C10.

• Equipment

  May 2019 · #19V401000

  VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

  Risk and fix

  Risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

  Fix: VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.

• Engine

  Apr 2019 · #19V278000

  Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.

  Risk and fix

  Risk: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.

  Fix: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.

• Engine

  Dec 2018 · #18V894000

  Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.

  Risk and fix

  Risk: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.

  Fix: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Steering101

  • Filed Jan 2026

    Steering Effort Control Module failed. This is a known concern with these vehicles. Many Super Duty's have this happen. It is a very expensive repair. The steering effort changes, the vehicle becomes out of alignment and other things like cruise control, wipers, etc may fail as part of this issue.

  • Filed Jan 2025

    The contact owns a 2018 Ford F-350. The contact stated while driving 65 MPH and driving over a bump on the road, the steering wheel started vibrating and shaking abnormally. The contact stated that the failure had occurred approximately twelve times. The contact stated that an independent mechanic and a dealer were contacted. The vehicle was taken to the independent mechanic to be diagnosed. The contact was informed that the steering dampener needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed and determined that the steering dampener, the pitman arm, and the inner and outer drag links needed to be replaced; however, the vehicle was not repaired. The contact related the failure to the death wobble. The manufacturer was notified of the failure and informed the contact that the inner and outer drag link and pitman's arm were worn and that only the steering dampener replacement would be covered. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 76,000.

  • Filed Aug 2024

    The contact owns a 2018 Ford F-350. The contact stated while driving at various speeds, the vehicle experienced a "death wobble". The contact then received notification for Customer Satisfaction Program: 20N04 (Steering Linkage Damper Extended Coverage). The vehicle was taken to the dealer where the repair was performed; however, the failure recurred approximately 5,000 miles after the repair. The manufacturer was made aware of the failure but offered no assistance. The contact was also referred to the NHTSA Hotline to file a safety complaint. The vehicle was not repaired. The failure mileage was 38,320.

  • Filed Apr 2024

    Violent front end shimmy (death wobble) at highway speeds. Seems to be worsening. Happened in Interstate traffic near Atlanta Georgia. Extreme concern as I was among multiple vehicles with many behind me as well, all moving at highway speeds. I could not stop the problem until I had slowed to about 20 miles per hour.

  • Filed Mar 2024

    Vehicle steering began shuddering violently while driving at around 50MPH. I had to slow to around 25MPH to get the shuddering to stop. It happened again around 50MPH any time I hit a bump or pothole. At this point the vehicle is unable to be driven at highway speeds.

  • Showing the 5 most recent of 101.
• Suspension77

  1 involved a crash

  • Filed Aug 2024

    The contact owns a 2018 Ford F-350. The contact stated while driving at various speeds, the vehicle experienced a "death wobble". The contact then received notification for Customer Satisfaction Program: 20N04 (Steering Linkage Damper Extended Coverage). The vehicle was taken to the dealer where the repair was performed; however, the failure recurred approximately 5,000 miles after the repair. The manufacturer was made aware of the failure but offered no assistance. The contact was also referred to the NHTSA Hotline to file a safety complaint. The vehicle was not repaired. The failure mileage was 38,320.

  • Filed Apr 2024

    Violent front end shimmy (death wobble) at highway speeds. Seems to be worsening. Happened in Interstate traffic near Atlanta Georgia. Extreme concern as I was among multiple vehicles with many behind me as well, all moving at highway speeds. I could not stop the problem until I had slowed to about 20 miles per hour.

  • Filed Mar 2023

    Twice while driving between 65-70 mph when hitting a bump or groove the front end began shaking violently and I had to pull over to make it stop. Luckily I was in an outside lane and did not hit another car. This sounds like the "death wobble" problem that many others have reported. I have contacted the dealer and am waiting to get a call back. This was terrifying and I don't feel safe driving my truck on the highway now.

  • Filed Feb 2023

    Suspension and or steering goes into a violent shaking and vibrating motion that will stop only when hitting the brakes and or significantly slowing down. Safety of the driver, passengers, and others around may be significantly injured if loss of control should occur. There are numerous complaints to the NHTSA, and lawsuits regarding this exact issue, known as the "death wobble". There are no warnings to when this may occur, and usually starts with a bump in the road. This vehicle is available for inspection upon request.

  • Filed Feb 2023

    Traveling on highway with no load and no passengers at the speed of 53 mph the trucks steering wheel began shaking violently when I hit a rough spot in the road. At this point I had to bring the vehicle to a complete stop in the middle of the highway. Motorists that where behind me were doing all they could do to stay clear of me and one driver actually waited to be sure everything was alright. This was my first experience since purchasing the vehicle new and the truck only has 25,600 miles on it , and now I'm scared to drive it. I am waiting on Ford to respond since calling them. This is very scary and dangerous and I feel lucky that no one was hurt, although I thought it was going brake my hands off while trying to hold on.

  • Showing the 5 most recent of 77.
• Wheels25

  • Filed Feb 2024

    Ongoing problem originally reported 4/12/18, NHTSA ID 11084859. Originally reported failure of one aluminum wheel/valve stem causing loss of air pressure. Since then, all four outer aluminum wheels/valve stems have been subject to ongoing air loss. Ford has replaced all the valve stems because of air loss/leaking 3 times! They have also replaced all four outer aluminum wheels because of air loss/leaking. Truck is out of warranty now and I have had an independent tire seal leaking valve stems on multiple occasions and add air to tires frequently because of this ongoing SAFETY PROBLEM.

  • Filed Dec 2022

    Driving at normal highway speed while going over a bridge on highway 290 Worcester, mA the vehicle went over the metal plate that connects the bridge to the road, the front end of the vehicle started to shake. Slowly at first and quickly becoming uncontrollable. The vehicle would not stop violently shaking until I brought the truck to an almost complete stop on an extremely congested highway two days before Christmas at noon time. Many vehicles around me at the time swerved to avoid hitting me, just avoiding accidentally striking my almost completely stopped vehicle in the fast lane of the highway. My confidence in the vehicle has dropped to zero and will not allow my wife or two junior operators to drive that vehicle on the highway anymore until the vehicle problem has been corrected.

  • Filed Mar 2022

    Lug Nuts "swell" up and are not easy to remove. I have not had a flat on the side of the road, yet, but I can forsee huge problems trying to remove these Swollen Lug Nuts in a bad situation. Contacted Ford Service since I have an extended warranty, but they would not cover giving me replacement Lug Nuts. Bad Design + Bad Service policy = Stranded Customer in Bad Situation

  • Filed Jan 2022

    The contact owns a 2018 Ford F-350. The contact stated that while driving 60-65 MPH, the TPMS warning light illuminated. The contact stated that air was added; however, the failure reoccurred shortly after. The contact became aware that the TPMS warning light would frequently illuminate shortly after adding air to the tires. The vehicle was taken to an independent mechanic who diagnosed that there was corrosion between the rim and the valve stem, and that the valve stem was no longer sealed. The independent mechanic replaced the metallic valve stem with a rubber valve stem; however, the failure had been reoccurring on 5 of the 6 rims. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was taken to the dealer who informed the contact that they did not have the equipment to repair the vehicle. The contact notified a second dealer; San Tan Ford (1429 E Motorplex Loop, Gilbert, AZ 85297) who informed the contact that the vehicle would be repaired at his own expense. An appointment was scheduled. The vehicle was not repaired. The failure mileage was approximately 35,800.

  • Filed Oct 2020

    I CONSTANTLY HAVE A PROBLEM WITH THE TIRES GOING FLAT BECAUSE OF LEAKING VALVE STEMS I HAVE HAD THIS PROBLEM BEFORE ABOUT 6 TIMES IN 18000 MILES THAT THEY HAVE REPLACED THE VALVE STEMS BECAUSE OF CORROSION AND THEY CLAIMED THAT IT IS NOT A PROBLEM BUT A LOT OF PEOPLE HAVE HAD THIS PROBLEM

  • Showing the 5 most recent of 25.
• Structure24

  1 involved a crash

  • Filed Sep 2022

    In my 2018 F350, I experienced my power tailgate opening on its own. It happened when the vehicle was unattended and while the vehicle was in motion. I brought it to the dealership for the recall repairs to be performed on March 2nd, 2022 at 115k miles. I received the truck back and in the time since the recall repair was performed, the tailgate has opened, on its own, while the vehicle was in motion 3 separate times. One time I was towing, which caused the tailgate to ride on the tongue jack controls, a second time was without a trailer attached, but I had lots of gear in the bed which, thankfully, did not fall out and create a traffic hazard. I am planning on having the dealer reassess the repairs when I next bring in the truck for an oil change, but I am concerned that this safety issue persists after the repairs were performed.

  • Filed Nov 2021

    Tailgate opened while driving on interstate, this has happened two times in the last 2 months. I have already had the recall repairs done for this issue but it is still happening. The Ford dealer can not find a cause. There is no way to know when the tailgate has opened until something falls out of the back of the truck and other driver alerts you of the issue.

  • Filed Nov 2021

    The tailgate continues to open randomly while driving or backing up the truck. The recall for this was completed but the issue continues to occur. Most recently this caused $525 worth of damage to my 5th wheel camper and $450 worth of damage to my tailgate. This is very dangerous and should be addressed by Ford immediately.

  • Filed May 2021

    TAILGATE STILL RANDOMLY OPENS AFTER FORD ISSUED RECALL TO CORRECT. SEEMS TO OCCUR PRIMARILY WHEN TRUCK IS PARKED ON HILL WITH EBRAKE SET. WHEN RELEASING EMERGENCY BRAKE ON A HILL, THE RELEASE IS QUITE VIOLENT IN TERMS OF THE TRUCK VIBRATING/SHUDDERING. IT APPEARS THE PROXIMITY OF THE REMOTE OPEN TAILGATE SWITCH AND THE VIBRATION WITH THE EBRAKE HANDLE RELEASE, MAY BE ACTIVATING THE REMOTE SWITCH. TRUCK HAS ALREADY HAD THE FORD ISSUED TAILGATE OPENING RECALL APPLIED WHICH HAS NOT CORRECTED THE ISSUE.

  • Filed Jan 2021

    UNCOMMANDED TAILGATE OPENING. TAILGATE FELL DOWN GOING ABOUT 30MPH IN DOWNTOWN PORT TOWNSEND, WA. ..PORTABLE GENERATOR AND CABLE FELL IN FRONT OF SEVERAL CARS..TEMPORARILY SHUTTING DOWN BOTH LANES. THE NEXT DAY THE TAILGATE WOULD NOT RESPOND UNTIL THE CIRCUIT BREAKER WAS RESET. THIS TRUCK HAS HAD THE RECALL COMPLETED.

  • Showing the 5 most recent of 24.
• Unknown or Other21

  1 involved a fire

  • Filed Aug 2026

    Ford Motor Company deployed an over-the-air software update to my 2018 Ford F350 that corrupted the Body Control Module. The software error permanently locked the vehicle into a speed-restricted 'MyKey' safety mode, leaving me with an altered vehicle and no admin access to bypass it. Ford Corporate is refusing to fix the corrupted software deployment. I do not and never have had a second key and they are now saying I must purchase this and pay for my truck to be reset.

  • Filed Feb 2026

    My truck's tailgate has started opening on its own while driving, again. Previous recalls on this issue were performed when parts were available. This is a safety hazard to anyone behind me if anything falls out of the truck bed while driving. Today, 2/3/2026, it opened again. A bucket fell out of the truck bed. Fortunately no one was behind me. My truck is available for inspection. I have not contacted the dealer yet for their inspection/diagnosis. There are no warnings when this happens. It has forced me to strap the tailgate so it can't open unexpectedly.

  • Filed Jul 2025

    The car had not been driven and was only in use for about 20 minutes. Then, the check engine light came on. I was planning to take the next exit to investigate. About a minute after the check engine light came on, several other lights came on. They stopped about 20 seconds later. The car began to smoke and as I was pulling over, smoke began to enter the cab. When I pulled over, the car began was on fire. Highway patrol and Cal Fire arrived. Cal Fire put the fire out. It was a total loss. Highway 101 was shut down for a bit while the truck was on fire.

  • Filed Jul 2025

    The panoramic vista sunroof began allowing air while driving. Then the mechanism began not working properly. This all resulted in the track breaking and caused the entire system to stop working. While driving on highway or freeways, the glass would open and could not be secured properly. Could have caused the glass to become a projectile object. Upon researching this issue, I found several complaints for the panoramic vista sunroof for Ford/Lincoln's from 2017 to 2019. TSB # 18-2374. We have a 2018. To be clear; this was a progressive issue that started in 2021 and simply thought it to be the windy conditions outside the vehicle. Then the issue became worse even after being regularly serviced and repaired. By 2024, the track broke completely. Resulting in a complete replacement.

  • Filed Feb 2023

    Suspension and or steering goes into a violent shaking and vibrating motion that will stop only when hitting the brakes and or significantly slowing down. Safety of the driver, passengers, and others around may be significantly injured if loss of control should occur. There are numerous complaints to the NHTSA, and lawsuits regarding this exact issue, known as the "death wobble". There are no warnings to when this may occur, and usually starts with a bump in the road. This vehicle is available for inspection upon request.

  • Showing the 5 most recent of 21.
• Electrical System12

  1 involved a fire

  • Filed Jul 2025

    Truck went into limp mode wile driving on highway had to have trailer towed 980 miles egr cooler rubbing on wire harness on firewall staffing wires ro short out fuel injection this is a manufacturer defect.why would egr cooler and electrical wire harness be placed so close is a big safety and fire hazard ....cost of repairs at ford dealer in Columbia Tennessee $800 for repairs

  • Filed Feb 2025

    Unknown component that failed. Suspicion, the fuel system located at the back of the fire wall on drivers side. The fire started in that location and was extremely hot and fast moving. The truck was fully engulfed within 1.5 minutes then burnt the attached 5th wheel trailer and contents. It was a total loss of 3 vehicles 2018 Ford F350, 2021 Dutchman Voltage 5th wheel trailer, and a 2013 Polaris RZR side by side UTV. All was reduced to rubble within 15 Min. Our safety and lives were at risk, we had 30-45 seconds from smelling and seeing smoke to flames. We were traveling on Interstate 15 at highway speeds and had to stop as safe as possible on the shoulder of the road. The vehicle has not been inspected as far as I know, the frame is all what is left. There were no warning lights and all gauges read normal,

  • Filed Jul 2024

    Sync screen has gone black on radio causing all blind spots to be invisible while parking a large vehicle. I was told by ford tech support this is a recall in certain year ford explorers but not in the F series trucks! I looked up the issue on many of ford forums and it is an unresolved issue. If the rear camera is a recall the image projecting device “SYNC Radio” which is a brain to truck should be as well I would imagine. The laborer and parts for the repair are costly to the company and I’m extremely concerned with how I was treated when this is a known issue with ford. I paid 62000 for a vehicle that now has a recall for a foggy camera but no recall for the device to visually see 360 degrees around vehicle. Suburban Ford of Waterford wants to charge me upwards around 1000.00 for parts and laborer to fix a KNOWN SAFETY ISSUE. All attempts to update have been completed and any ford provided reset and install options have been performed. Downloaded the 3.4 update onto thumb drive in the right format and just black screen of death it’s now been named in forums. They push it off as an update but the years being monitored have faulty APIM modules. Causing screens to have no image, sound, and HANDSFREE safety features. Please help me resolve this concern! Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Nov 2021

    The tailgate continues to open randomly while driving or backing up the truck. The recall for this was completed but the issue continues to occur. Most recently this caused $525 worth of damage to my 5th wheel camper and $450 worth of damage to my tailgate. This is very dangerous and should be addressed by Ford immediately.

  • Filed Sep 2021

    My 2018 F-350 is on its way back to the dealership for the 4th time in 2 years for the same reoccurring problem with the alternators. About every 6 months the trucks starts flashing nearly all of the engine warning lights, shuts off all auxiliary components, (radio,AC,interior lighting) and then continues to cycle on and off for the duration of that trip. That's a lot of fun at 75 miles an hour at night! Something has to change.

  • Showing the 5 most recent of 12.
• Back Over Prevention10

  • Filed Jul 2024

    Sync screen has gone black on radio causing all blind spots to be invisible while parking a large vehicle. I was told by ford tech support this is a recall in certain year ford explorers but not in the F series trucks! I looked up the issue on many of ford forums and it is an unresolved issue. If the rear camera is a recall the image projecting device “SYNC Radio” which is a brain to truck should be as well I would imagine. The laborer and parts for the repair are costly to the company and I’m extremely concerned with how I was treated when this is a known issue with ford. I paid 62000 for a vehicle that now has a recall for a foggy camera but no recall for the device to visually see 360 degrees around vehicle. Suburban Ford of Waterford wants to charge me upwards around 1000.00 for parts and laborer to fix a KNOWN SAFETY ISSUE. All attempts to update have been completed and any ford provided reset and install options have been performed. Downloaded the 3.4 update onto thumb drive in the right format and just black screen of death it’s now been named in forums. They push it off as an update but the years being monitored have faulty APIM modules. Causing screens to have no image, sound, and HANDSFREE safety features. Please help me resolve this concern! Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Feb 2024

    The contact owns a 2018 Ford F-350. The contact stated that the back-up camera had a glossy covering that developed over time and prevented a clear image. The vehicle had been taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Number: 19V401000 (Equipment) however the VIN was not included in the recall. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 130,000.

  • Filed Jan 2024

    The contact owns a 2018 Ford F-350. The contact stated while reversing, he became aware that the rear-view camera display failed to display an image. As a result of the failure, the contact reversed into a tree. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V644000 (Back Over Prevention). The manufacturer was not notified of the failure. The failure mileage was 150,000.

  • Filed Jul 2023

    The contact owns a 2018 Ford F-350. The contact stated that while shifted into reverse, the back over prevention screen displayed a black screen, with the “Camera Unavailable” message displayed. The vehicle was taken to the dealer where it was diagnosed that the rear-view camera failed and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 22V644000 (Back Over Prevention). The manufacturer was not notified of the failure. The failure mileage was approximately 62,692. Frontier Ford charged the contact $183.37 for 2 bad batteries, but when paying the bill they charged $292.17. stated no charge for the backup camera, but charging $108.80 for labor to install the camera.

  • Filed Jun 2023

    The contact owns a 2018 Ford F-250. The contact stated while reversing at an undisclosed speed, the back-up camera was blurry. The vehicle was taken to the dealer to be diagnosed. The contact was notified of a failure with the back over prevention system. The contact referenced NHTSA Campaign Number: 22V644000 (Back Over Prevention). The vehicle was not repaired; however, the manufacturer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 55,000.

  • Showing the 5 most recent of 10.
• Engine7

  2 involved a fire

  • Filed Aug 2025

    The contact owns a 2018 Ford F-350. The contact stated while driving 55 MPH and hauling a boat, the vehicle made abnormal banging sounds and stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle was restarted but was undrivable. The vehicle was towed to a dealer, but the diesel mechanic was unavailable to service the vehicle. The vehicle was then towed to a certified mechanic and was diagnosed with a blown engine. The contact was informed that the engine needed to be replaced. The vehicle was being repaired. The contact stated that the failure had occurred in Vancouver Island, Canada, where the vehicle remained for the repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 72,000.

  • Filed Jul 2025

    Truck went into limp mode wile driving on highway had to have trailer towed 980 miles egr cooler rubbing on wire harness on firewall staffing wires ro short out fuel injection this is a manufacturer defect.why would egr cooler and electrical wire harness be placed so close is a big safety and fire hazard ....cost of repairs at ford dealer in Columbia Tennessee $800 for repairs

  • Filed Mar 2025

    The contact owns a 2018 Ford F-350. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission shifted hard into gear, and the vehicle was shaking erratically. Additionally, the engine overheated. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.

  • Filed Feb 2025

    Unknown component that failed. Suspicion, the fuel system located at the back of the fire wall on drivers side. The fire started in that location and was extremely hot and fast moving. The truck was fully engulfed within 1.5 minutes then burnt the attached 5th wheel trailer and contents. It was a total loss of 3 vehicles 2018 Ford F350, 2021 Dutchman Voltage 5th wheel trailer, and a 2013 Polaris RZR side by side UTV. All was reduced to rubble within 15 Min. Our safety and lives were at risk, we had 30-45 seconds from smelling and seeing smoke to flames. We were traveling on Interstate 15 at highway speeds and had to stop as safe as possible on the shoulder of the road. The vehicle has not been inspected as far as I know, the frame is all what is left. There were no warning lights and all gauges read normal,

  • Filed Dec 2023

    The contact owns a 2018 Ford F-350 SD. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact diagnosed the vehicle and retrieved DTC Code: P24AF (Particulate Matter Sensor Circuit Range/Performance has been detected). The contact stated that the vehicle had previously received a recall repair regarding an ECM software upgrade related to DTC Code: P24AF. The contact stated he contacted the dealer and informed the dealer of the failure and the diagnostic code. The dealer advised the contact that the repair would not be covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 27,000.

  • Showing the 5 most recent of 7.
• Fuel/Propulsion System5

  2 involved a fire

  • Filed Aug 2026

    Our 2018 Ford F-350 Super Duty diesel with the 6.7L Power Stroke engine has a well-known, massive fuel system concern involving the Bosch CP4 high-pressure fuel pump. This pump failed and it sheds metal shavings throughout the entire fuel system. Repair cost $13k. Per other consumer and google results: The CP4 Fuel Pump Issue. The Defect: The Bosch CP4 pump is designed for European diesel fuel, which has more lubrication than American diesel. When it lacks sufficient lubrication, it can score itself and self-destruct. The Damage: Metal debris floods the fuel rails, lines, and injectors, requiring a complete replacement of the fuel system components.

  • Filed Mar 2026

    My wife reported a strong smell fuel in the passenger compartment of my 2018 F350 6.7L Diesel vehicle while returning home from work. Upon inspection under the hood when power was turned on I discovered a strong stream of fuel from the filter cap.

  • Filed Feb 2025

    Unknown component that failed. Suspicion, the fuel system located at the back of the fire wall on drivers side. The fire started in that location and was extremely hot and fast moving. The truck was fully engulfed within 1.5 minutes then burnt the attached 5th wheel trailer and contents. It was a total loss of 3 vehicles 2018 Ford F350, 2021 Dutchman Voltage 5th wheel trailer, and a 2013 Polaris RZR side by side UTV. All was reduced to rubble within 15 Min. Our safety and lives were at risk, we had 30-45 seconds from smelling and seeing smoke to flames. We were traveling on Interstate 15 at highway speeds and had to stop as safe as possible on the shoulder of the road. The vehicle has not been inspected as far as I know, the frame is all what is left. There were no warning lights and all gauges read normal,

  • Filed Nov 2023

    This issue is connected with the 6.7L diesel engine. When sitting and idling it starts to idle really fast and the exhaust has an odor and strong fumes. It did not use to do this. I took to my Ford dealership and they say it's normal and there is nothing wrong. I have talked with other people that own the Ford diesel and they have experienced the same issue and been told the same thing by their dealership. No warnings or anything come up when the vehicle does this. If you enter the vehicle and touch the brake or accelerator it will then idle back down.

  • Filed Mar 2023

    The fuel filter under the engine began leaking diesel fuel on the hot engine which ignited a fire.

• Fuel System5

  • Filed Jun 2025

    The contact owns a 2018 Ford F-350. The contact stated while driving 50 MPH and coming to a stop, the vehicle stalled in the middle to the road. There was no warning light illuminated. The vehicle failed to restart and was pushed to side of the road. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump had exploded, causing metal shavings intrusion in the fuel system. The dealer determined that the entire fuel system needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 138,000.

  • Filed Jan 2025

    The contact owns a 2018 Ford F-350. The contact stated that while driving at an undisclosed speed, the "Engine Power reduced" message was displayed on the instrument panel before the vehicle lost automotive power. The check engine warning light was illuminated. The contact stated that the vehicle was previously towed on several occasions for the failure and the fuel system was replaced. The vehicle was recently towed to a dealer where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

  • Filed Mar 2023

    The contact owns a 2018 Ford F-350. The contact stated that while operating the vehicle, the odor of diesel fuel was present inside and outside the vehicle. Upon inspection, it was discovered that the diesel fuel was leaking from the fuel filter inside the engine compartment and onto the ground. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 160,000.

  • Filed Aug 2021

    I developed a diesel fuel smell coming from under the hood. They traced it down to the engine fuel filter on top of the engine. The filter housing is made of plastic. The filter housing failed and the top came loose/cracked spewing fuel all down the drivers side of the engine. I was afraid it cause a fire and was able to get it in to the dealership. Because it's considered a " wear / replacement item " they charged me for it. My issue is if the housing failed with no distress from an outside source, why isn't Fird addresing this issue? Obviously the integrity of the top fuel filter is in question and should be considered a serious safety concern!

  • Filed Aug 2020

    TL* THE CONTACT OWNS A 2018 FORD F-350. THE CONTACT STATED WHILE DRIVING DOWNHILL AT 45 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT STATED THE BRAKES AND POWER STEERING FAILED TO OPERATE AS NEEDED. THE CONTACT STATED HE CONTINUED DRIVING THE VEHICLE UNTIL HE REGAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO MAC HAIK FORD JACKSON (6130 I-55, JACKSON, MS 39211) AND THE VEHICLE DIAGNOSED WITH CONTAMINATED DIESEL FUEL. THE CONTACT STATED HIS INSURANCE COMPANY SENT AN INSURANCE ADJUSTER TO INSPECT THE VEHICLE AND IT WAS DETERMINED THAT THE FAILURE WAS WITH THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

• Power Train4

  • Filed Jul 2025

    Truck went into limp mode wile driving on highway had to have trailer towed 980 miles egr cooler rubbing on wire harness on firewall staffing wires ro short out fuel injection this is a manufacturer defect.why would egr cooler and electrical wire harness be placed so close is a big safety and fire hazard ....cost of repairs at ford dealer in Columbia Tennessee $800 for repairs

  • Filed Mar 2025

    The contact owns a 2018 Ford F-350. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission shifted hard into gear, and the vehicle was shaking erratically. Additionally, the engine overheated. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.

  • Filed May 2019

    THE TRUCK EXPERIENCED WHAT IS CALLED DEATH WOBBLE HIT A BUMP AND TIRES AND STEERING WHEEL SHOOK UNCONTROLLABLY TOLD BY FORD THIS IS A COMMON ISSUE. I HAVE IT ON A DRIVE CAMERA UPLOADING VIDEO. I WAS GOING 66 MPH ON HWY 201 WEST BOUND SLC, UT. HTTPS://YOUTU.BE/LTIGJLDXSJO LINK TO VIDEO ON YOUTUBE.

  • Filed Mar 2019

    THIS VEHICLE IS EQUIPPED WITH A FEATURE THAT SHUTS THE ENGINE AND IGNITION OFF AFTER 30 MINUTES OF IDLE WITHOUT DRIVER INTERACTION. THESE VEHICLES HAVE "UP-FITTER SWITCHES" WHICH CAN BE TIED TO THINGS LIKE AUXILIARY WARNING LIGHTS. WHEN THE VEHICLE SHUTS DOWN, THE HEADLIGHTS/TAIL LIGHTS TURN OFF AS WELL AS POWER TO ANY AUXILIARY LOADS. I AM A FIREFIGHTER IN NORTH CAROLINA. I HAVE THESE SWITCHES ATTACHED TO AUXILIARY SAE-W WARNING LIGHTS. THE OTHER NIGHT, I WAS ON THE SCENE OF A COLLISION AND AFTER 30 MINUTES, MY TRUCK SHUT ITSELF OFF IN THE MIDDLE OF THE ROAD AND WENT COMPLETELY DARK. THE HEADLIGHTS/TAIL LIGHTS TURNED OFF, AS WELL AS THE WARNING LIGHTS INSTALLED ON THE PERIMETER OF THE BODY. THIS RESULTED IN A SIGNIFICANT TRAFFIC HAZARD AND PUT THE SAFETY OF MYSELF AND OTHERS IN THE ROADWAY IN JEOPARDY. THE FEATURE CAN BE DISABLED EACH TIME THE VEHICLE IS STARTED, BUT REQUIRES THE VEHICLE TO BE STOPPED AND VARIOUS MENUS TO BE CYCLED THROUGH. I THOUGHT I'D KICKED IT OFF BUT APPARENTLY MISSED THE SETTING WHILE I WAS TRYING TO GET OUT AND RENDER AID AT THIS PARTICULAR INCIDENT. I HAVE SPOKED WITH RONALD FULLER WITH FORD'S BODY BUILDER ADVISORY SERVICE WHO INFORMS ME THAT THIS FEATURE IS INCLUDED IN ALL RETAIL TRUCKS, AND CAN NOT BE DISABLED. THEIR LOGIC IS THAT THEY WANT TO PREVENT PEOPLE FROM ACCIDENTALLY RUNNING THE VEHICLE IN THEIR GARAGE AND ASPHYXIATING THEMSELVES. THE RECOMMENDATION WAS TO PURCHASE A POLICE PACKAGE VEHICLE WHICH DOES NOT INCLUDE THIS SOFTWARE PACKAGE. MY CONCERN IS ANY VEHICLE USED FOR CONSTRUCITON, ROAD WORKS, OR FOR GENERAL COMMERCIAL APPLICATION IS LIKELY TO EXPERIENCE A SIMILAR SITUATION WHICH CAN RESULT IN THE VEHICLE BEING TOTALLY DARK IN THE MIDDLE OF THE ROADWAY.

• Diesel4

  • Filed Jun 2025

    The contact owns a 2018 Ford F-350. The contact stated while driving 50 MPH and coming to a stop, the vehicle stalled in the middle to the road. There was no warning light illuminated. The vehicle failed to restart and was pushed to side of the road. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump had exploded, causing metal shavings intrusion in the fuel system. The dealer determined that the entire fuel system needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 138,000.

  • Filed Jan 2025

    The contact owns a 2018 Ford F-350. The contact stated that while driving at an undisclosed speed, the "Engine Power reduced" message was displayed on the instrument panel before the vehicle lost automotive power. The check engine warning light was illuminated. The contact stated that the vehicle was previously towed on several occasions for the failure and the fuel system was replaced. The vehicle was recently towed to a dealer where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

  • Filed Mar 2023

    The contact owns a 2018 Ford F-350. The contact stated that while operating the vehicle, the odor of diesel fuel was present inside and outside the vehicle. Upon inspection, it was discovered that the diesel fuel was leaking from the fuel filter inside the engine compartment and onto the ground. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 160,000.

  • Filed Aug 2020

    TL* THE CONTACT OWNS A 2018 FORD F-350. THE CONTACT STATED WHILE DRIVING DOWNHILL AT 45 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT STATED THE BRAKES AND POWER STEERING FAILED TO OPERATE AS NEEDED. THE CONTACT STATED HE CONTINUED DRIVING THE VEHICLE UNTIL HE REGAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO MAC HAIK FORD JACKSON (6130 I-55, JACKSON, MS 39211) AND THE VEHICLE DIAGNOSED WITH CONTAMINATED DIESEL FUEL. THE CONTACT STATED HIS INSURANCE COMPANY SENT AN INSURANCE ADJUSTER TO INSPECT THE VEHICLE AND IT WAS DETERMINED THAT THE FAILURE WAS WITH THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

• Engine And Engine Cooling3

  1 involved a fire

  • Filed Aug 2026

    The contact owns a 2018 Ford F-350 SD. The contact stated that after parking the vehicle in the driveway of their residence, the DPF regeneration process activated and completed, and the vehicle was turned off. The contact exited the vehicle. Approximately 15 minutes later, the contact discovered flames coming from under the hood. The fire department responded and extinguished the fire. The cause of the fire was not determined. The dealer and the manufacturer were not notified of the failure. The failure mileage was 150,000.

  • Filed Apr 2024

    The contact owns a 2018 Ford F-350. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that it was due for a software update and the code was reset. The vehicle was repaired but the check engine warning light illuminated on the way back to the residence. The vehicle was taken back to the same local dealer where it was diagnosed that the exhaust system and catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,600.

  • Filed Dec 2023

    The contact owns a 2018 Ford F-350 SD. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact diagnosed the vehicle and retrieved DTC Code: P24AF (Particulate Matter Sensor Circuit Range/Performance has been detected). The contact stated that the vehicle had previously received a recall repair regarding an ECM software upgrade related to DTC Code: P24AF. The contact stated he contacted the dealer and informed the dealer of the failure and the diagnostic code. The dealer advised the contact that the repair would not be covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 27,000.

• Tires3

  • Filed Feb 2024

    Ongoing problem originally reported 4/12/18, NHTSA ID 11084859. Originally reported failure of one aluminum wheel/valve stem causing loss of air pressure. Since then, all four outer aluminum wheels/valve stems have been subject to ongoing air loss. Ford has replaced all the valve stems because of air loss/leaking 3 times! They have also replaced all four outer aluminum wheels because of air loss/leaking. Truck is out of warranty now and I have had an independent tire seal leaking valve stems on multiple occasions and add air to tires frequently because of this ongoing SAFETY PROBLEM.

  • Filed Jan 2022

    The contact owns a 2018 Ford F-350. The contact stated that while driving 60-65 MPH, the TPMS warning light illuminated. The contact stated that air was added; however, the failure reoccurred shortly after. The contact became aware that the TPMS warning light would frequently illuminate shortly after adding air to the tires. The vehicle was taken to an independent mechanic who diagnosed that there was corrosion between the rim and the valve stem, and that the valve stem was no longer sealed. The independent mechanic replaced the metallic valve stem with a rubber valve stem; however, the failure had been reoccurring on 5 of the 6 rims. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was taken to the dealer who informed the contact that they did not have the equipment to repair the vehicle. The contact notified a second dealer; San Tan Ford (1429 E Motorplex Loop, Gilbert, AZ 85297) who informed the contact that the vehicle would be repaired at his own expense. An appointment was scheduled. The vehicle was not repaired. The failure mileage was approximately 35,800.

  • Filed Sep 2018

    TL* THE CONTACT OWNS A 2018 FORD F-350 SD. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM INDICATOR ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO PHIL LONG FORD OF DENVER (7887 W TUFTS AVENUE, DENVER, CO 80123) WHERE IT WAS DETERMINED THAT THE REAR PASSENGER DUAL EXTERIOR TIRE HAD A FAULTY TIRE PRESSURE SENSOR AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE REAR DRIVER SIDE DUAL EXTERIOR TIRE MONITORING SYSTEM WAS REPAIRED ON SEPTEMBER 6, 2018. IN ADDITION, THERE WAS A FAILURE WITH THE FRONT DRIVER SIDE TIRE'S TIRE PRESSURE MONITORING SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 14,295.

• Service Brakes3

  • Filed Aug 2023

    Lost all Brake pressure, the Pedal went to the floor while driving. This could have lead to a serious injury or death while driving.

  • Filed Aug 2020

    TL* THE CONTACT OWNS A 2018 FORD F-350. THE CONTACT STATED WHILE DRIVING DOWNHILL AT 45 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT STATED THE BRAKES AND POWER STEERING FAILED TO OPERATE AS NEEDED. THE CONTACT STATED HE CONTINUED DRIVING THE VEHICLE UNTIL HE REGAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO MAC HAIK FORD JACKSON (6130 I-55, JACKSON, MS 39211) AND THE VEHICLE DIAGNOSED WITH CONTAMINATED DIESEL FUEL. THE CONTACT STATED HIS INSURANCE COMPANY SENT AN INSURANCE ADJUSTER TO INSPECT THE VEHICLE AND IT WAS DETERMINED THAT THE FAILURE WAS WITH THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

  • Filed Sep 2019

    I WAS DRIVING MY 2018 F350 CREW CAB DUALLY DEISEL TRAVELING AT APPROX. 55MPH DOWN A HILL. I WAS TOWING MY 20FT EQUIPMENT TRAILER WITH MY TRACTOR ON IT FOR A COMBINED WEIGHT OF ABOUT 6K POUNDS. AS I WAS TRAVELING DOWN THIS HILL, I HIT A POTHOLE AND IMMEDIATELY LOST CONTROL OF MY VEHICLE AS THE STEERING WHEEL SHOOK SO VIOLENTLY, I COULDN'T KEEP MY HANDS ON IT. I PANICKED AND DID WHAT I COULD, WHICH WAS SLAM ON THE BRAKES, WHICH MADE THE STEERING WHEEL SHAKE EVEN WORSE. AS MY TRUCK WAS ALL OVER THE ROAD AND MY TRAILER FISH TAILING BEHIND ME, MY PASSENGER AND I BRACED FOR IMPACT. AS THE TRUCK DECREASED IN SPEED, I WAS FINALLY ABLE TO REGAIN CONTROL OF THE TRUCK. MY FORD HAS 11, 800 MILES ON IT. I PURCHASED THE TRUCK USED WITH 11, 400 MILES ON IT, AND NOW I'M BEGINNING TO REALIZE WHY SUCH A BEAUTIFUL TRUCK WAS TRADED IN. I WILL BE CONTACTING MY NEAREST FORD DEALERSHIP ON MONDAY. I'M JUST HAPPY THAT I DIDNT KILL ANYONE AND WAS ABLE TO GO HOME SAFE AT THE END OF THE DAY.

• Latches/Locks/Linkages3

  • Filed Sep 2022

    In my 2018 F350, I experienced my power tailgate opening on its own. It happened when the vehicle was unattended and while the vehicle was in motion. I brought it to the dealership for the recall repairs to be performed on March 2nd, 2022 at 115k miles. I received the truck back and in the time since the recall repair was performed, the tailgate has opened, on its own, while the vehicle was in motion 3 separate times. One time I was towing, which caused the tailgate to ride on the tongue jack controls, a second time was without a trailer attached, but I had lots of gear in the bed which, thankfully, did not fall out and create a traffic hazard. I am planning on having the dealer reassess the repairs when I next bring in the truck for an oil change, but I am concerned that this safety issue persists after the repairs were performed.

  • Filed Nov 2021

    Tailgate opened while driving on interstate, this has happened two times in the last 2 months. I have already had the recall repairs done for this issue but it is still happening. The Ford dealer can not find a cause. There is no way to know when the tailgate has opened until something falls out of the back of the truck and other driver alerts you of the issue.

  • Filed Jan 2021

    I HAD THE TAILGATE RECALL COMPLETED ON MY VEHICLE, SHORTLY AFTERWARDS, I WAS STILL EXPERIENCING ISSUES WITH THE TAILGATE FALLING WHILE DRIVING. I RETURNED THE VEHICLE TO FORD AGAIN TO REPORT THE ISSUE. THE FORD DEALER WORKED ON THE VEHICLE FOR 2-3 DAYS AND RETURNED THE VEHICLE TO ME AGAIN STATING IT HAD BEEN FIXED. THE RECALL DID NOT RESOLVE THE ISSUE. THE TAILGATE OPENS UNEXPECTEDLY WHEN THE VEHICLE IS IN MOTION. I DO NOT KNOW IF IT HAPPENS ON THE FREEWAY, CITY STREET OR WHILE TURNING.

• Lane Departure2

  • Filed Jan 2026

    Steering Effort Control Module failed. This is a known concern with these vehicles. Many Super Duty's have this happen. It is a very expensive repair. The steering effort changes, the vehicle becomes out of alignment and other things like cruise control, wipers, etc may fail as part of this issue.

  • Filed Feb 2022

    Ford starts to shake and lose control going over uneven pavement… causing me to have to slam on brakes to keep the violent shaking from persisting

• Visibility/Wiper2

  • Filed Oct 2020

    WHILE DRIVING APPROXIMATELY 3MPH ON A FLAT SANDY ROAD, REAR WINDOW EXPLODED. NO ROCKS OR ANYTHING ELSE HIT THE WINDOW. ALSO, WINDOW IS PROTECTED AS I HAVE A TOPPER ON MY TRUCK.

  • Filed May 2019

    AFTER PARKING AND GETTING OUT OF TRUCK AND CLOSING THE FRONT DOOR THE REAR WINDOW IN THE CAB SHATTERED AND BOWED OUTWARDS. IT WAS 60 DEGREES OUTSIDE . FORD SAID THEY WILL NOT COVER A REPLACEMENT . TRUCK HAS 12391 MILES ON IT. FORD SAID IT IS NOT COVERED UNDER WARRANTY AND REFUSED TO ADMIT SOMETHING WAS WRONG WITH THE GLASS.

• Equipment1

  • Filed Feb 2024

    The contact owns a 2018 Ford F-350. The contact stated that the back-up camera had a glossy covering that developed over time and prevented a clear image. The vehicle had been taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Number: 19V401000 (Equipment) however the VIN was not included in the recall. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 130,000.

• Forward Collision Avoidance1

  • Filed Dec 2022

    The contact owns a 2018 Ford F-350. The contact stated while parking the vehicle, the contact noticed that the visibility of the front camera was reduced. When the contact exited the vehicle, he noticed he had almost struck the vehicle in front of him. The vehicle was taken to the dealer and the contact was informed that there was no recall for the failure. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure and referred the contact to the NHTSA hotline. The failure mileage was 50,000.

• Other1

  • Filed Aug 2021

    I developed a diesel fuel smell coming from under the hood. They traced it down to the engine fuel filter on top of the engine. The filter housing is made of plastic. The filter housing failed and the top came loose/cracked spewing fuel all down the drivers side of the engine. I was afraid it cause a fire and was able to get it in to the dealership. Because it's considered a " wear / replacement item " they charged me for it. My issue is if the housing failed with no distress from an outside source, why isn't Fird addresing this issue? Obviously the integrity of the top fuel filter is in question and should be considered a serious safety concern!

• Vehicle Speed Control1

  • Filed May 2020

    MY 2018 F-350 HAS A UNCONTROLLABLE WOBBLE IN THE FRONT END, THE FORD DEALER HAS REPLACED THE STEERING STABILIZER, BUT THAT DIDN'T SEEM TO HELP. FEELS LIKE THE WHEELS ARE FALLING OFF, THE VEHICLE DOESN'T FEEL SAVE TO DRIVE. IT SEEMS TO HAPPEN AT ALL SPEEDS. *TR

• Exterior Lighting1

  • Filed Mar 2019

    THIS VEHICLE IS EQUIPPED WITH A FEATURE THAT SHUTS THE ENGINE AND IGNITION OFF AFTER 30 MINUTES OF IDLE WITHOUT DRIVER INTERACTION. THESE VEHICLES HAVE "UP-FITTER SWITCHES" WHICH CAN BE TIED TO THINGS LIKE AUXILIARY WARNING LIGHTS. WHEN THE VEHICLE SHUTS DOWN, THE HEADLIGHTS/TAIL LIGHTS TURN OFF AS WELL AS POWER TO ANY AUXILIARY LOADS. I AM A FIREFIGHTER IN NORTH CAROLINA. I HAVE THESE SWITCHES ATTACHED TO AUXILIARY SAE-W WARNING LIGHTS. THE OTHER NIGHT, I WAS ON THE SCENE OF A COLLISION AND AFTER 30 MINUTES, MY TRUCK SHUT ITSELF OFF IN THE MIDDLE OF THE ROAD AND WENT COMPLETELY DARK. THE HEADLIGHTS/TAIL LIGHTS TURNED OFF, AS WELL AS THE WARNING LIGHTS INSTALLED ON THE PERIMETER OF THE BODY. THIS RESULTED IN A SIGNIFICANT TRAFFIC HAZARD AND PUT THE SAFETY OF MYSELF AND OTHERS IN THE ROADWAY IN JEOPARDY. THE FEATURE CAN BE DISABLED EACH TIME THE VEHICLE IS STARTED, BUT REQUIRES THE VEHICLE TO BE STOPPED AND VARIOUS MENUS TO BE CYCLED THROUGH. I THOUGHT I'D KICKED IT OFF BUT APPARENTLY MISSED THE SETTING WHILE I WAS TRYING TO GET OUT AND RENDER AID AT THIS PARTICULAR INCIDENT. I HAVE SPOKED WITH RONALD FULLER WITH FORD'S BODY BUILDER ADVISORY SERVICE WHO INFORMS ME THAT THIS FEATURE IS INCLUDED IN ALL RETAIL TRUCKS, AND CAN NOT BE DISABLED. THEIR LOGIC IS THAT THEY WANT TO PREVENT PEOPLE FROM ACCIDENTALLY RUNNING THE VEHICLE IN THEIR GARAGE AND ASPHYXIATING THEMSELVES. THE RECOMMENDATION WAS TO PURCHASE A POLICE PACKAGE VEHICLE WHICH DOES NOT INCLUDE THIS SOFTWARE PACKAGE. MY CONCERN IS ANY VEHICLE USED FOR CONSTRUCITON, ROAD WORKS, OR FOR GENERAL COMMERCIAL APPLICATION IS LIKELY TO EXPERIENCE A SIMILAR SITUATION WHICH CAN RESULT IN THE VEHICLE BEING TOTALLY DARK IN THE MIDDLE OF THE ROADWAY.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.