2010 Ford F-350 Super Duty

What owners should know

Covers 2008–2010 · 6.4L Power Stroke diesel, 5.4L V8 and 6.8L V10 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2010 Ford F-350 Super Duty. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Front-end shake (death wobble)

  Moderate DIY

  Signs: Violent shaking of the steering wheel and front end after hitting a bump, usually at 45+ mph. Slowing down hard is often the only way to stop it.

  Fix: Find and replace the worn parts, most often the track bar or its bushings, then check ball joints, tie rod ends, the drag link and alignment. A new steering stabilizer alone usually only hides the problem.

  Shop: track barShop: steering stabilizer▶ How-to videos

• 6.4L radiator leak

  Hard DIY

  Signs: Coolant loss, wet spots or white crust on the radiator, especially along the upper seam.

  Fix: Replace the radiator. Shops also commonly check the thermostats, since a faulty bypass thermostat can stress the radiator.

  Shop: 6.4 Powerstroke radiator▶ How-to videos

• 6.4L fuel in the oil

  Easy DIY

  Signs: Oil level rises over full, or the oil smells of diesel.

  Fix: Check the oil level often and change oil more frequently if it climbs. Long highway drives let the exhaust filter clean itself with less fuel washing into the oil. Avoid long idling.

  Shop: 6.4 Powerstroke oil filter▶ How-to videos

• 6.4L cracked up-pipes

  Hard DIY

  Signs: Exhaust smell or ticking under the hood, soot around the turbo, slow turbo response.

  Fix: Replace the up-pipes with new or upgraded pipes and gaskets.

  Shop: 6.4 Powerstroke up pipes▶ How-to videos

• 6.4L EGR cooler failure

  Best left to a shop

  Signs: Coolant loss, white smoke, EGR codes.

  Fix: Replace the EGR cooler(s). The 6.4L has two, and it's a large job.

  Shop: 6.4 Powerstroke EGR cooler▶ How-to videos

• Worn ball joints and tie rods

  Hard DIY

  Signs: Clunks over bumps, wandering steering, uneven tire wear, or play when you rock a lifted front wheel.

  Fix: Replace worn ball joints and tie rod ends, then get an alignment. Ball joints need a press tool, which many parts stores lend out.

  Shop: ball jointsShop: tie rod end▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Steering

  Dec 2020 · #20E090000

  Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.

  Risk and fix

  Risk: If the steering locks, it can increase the risk of a crash.

  Fix: Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.

• Equipment

  Aug 2014 · #14V498000

  PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

  Risk and fix

  Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

  Fix: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.

• Equipment

  Jun 2014 · #14V360000

  Palfleet Truck Equipment Company, LLC (Palfleet) is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 super duty vehicles modified by Palfleet and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

  Risk and fix

  Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

  Fix: Palfleet will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 29, 2014. Owners may contact Palfleet customer service at 1- 502-376-2458.

• Equipment

  Jun 2014 · #14V328000

  Iowa Mold Tooling Co., Inc. will notify owners and dealers to inspect the Muncie PTO pressure switch to determine if it is from the range of defective switches and if required, remove the pressure switch assembly and put a plug in the port where the PTO switch had been installed. This switch was never being utilized. This will be done free of charge. The recall is expected to begin in mid-July 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.

  Risk and fix

  Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

  Fix: Iowa Mold Tooling Co., Inc. will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 28, 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.

• Equipment

  Jun 2014 · #14V327000

  Stahl is recalling certain model year 2009-2014 Ford F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty vehicles modified by Stahl and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

  Risk and fix

  Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

  Fix: Stahl will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. Owners may contact Stahl customer service at 1-800-277-8245, or Muncie at 1-800-367-7867.

• Equipment

  Jun 2014 · #14V382000

  Somerset Welding & Steel, doing business as J&J Truck equipment (J&J), is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis with 6.8L gasoline engines modified by J&J to be equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

  Risk and fix

  Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

  Fix: Somerset will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began August 2014. Owner's may contact Somerset customer service at 1-800-777-2671.

• Equipment

  Jun 2014 · #14V379000

  Utility Truck Equipment Company, LLC (Utility Truck) is recalling certain model year 2010-2013 UTLI41A, 2011 UTLN41, and 2012 UTLN46 aerial trucks manufactured December 2010 to September 2013 equipped with certain Muncie Power Products PTO Assemblies installed on 2010-2013 Ford F-350, F-450 and F-550 vehicles. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

  Risk and fix

  Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

  Fix: Utility Truck will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in June 2014. Owners may contact Utility Truck customer service at 1-254-857-8813.

• Equipment

  Jun 2014 · #14V307000

  Tactical Vehicle Outfitters (Tactical) is recalling certain model year 2010-2014 Ford F-350 and F-550 vehicles modified by Tactical and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

  Risk and fix

  Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

  Fix: Tactical will notify owners, and dealers will install a new PTO pressure switch, free of charge. The recall began on August 1, 2014. Owners may contact Tactical customer service at 1-405-603-6700.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Steering19

  • Filed Jul 2023

    Purchased truck July 1st 2023..after 2 days of owning I’ve experienced death wobble at 48-55mph. It caught me way off guard as I was hauling 40ft travel trailer and family in truck. Truck is currently back at dealership receiving the recalled parts for the newer trucks and have to pay over $3500 in repairs…within the 1200 miles I driven the truck had the death wobble 7 times. Please advise

  • Filed Aug 2022

    While on highway, experienced an uncontrolled suspension vibration commonly know as the death wobble. It required me to slow down to 25mph on the highway to stop the uncontrollable vibration. This led to a chaotic situation with cars and trucks around me at the time.

  • Filed Aug 2021

    Truck starts Violently shaking on highway

  • Filed Jul 2021

    The death wobble. It happens on the freeway. You have to almost come to a stop. A major HAZARD!!! Happen s going over train tracks, bumps on the road. It's soooo scary and dangerous! Can we ford owners file a class action lawsuit against Ford? Please help. Every time we drive it's scary and dangerous. We're always afraid to haul or drive please help us get this fixed!

  • Filed Jun 2021

    Two incidents of front-end wobble at hwy speeds (65 & 70 mph) that caused violent vibration-shaking of steering wheel, on April 7, 2021 and June 11, 2021. June occurrence happened following pothole strike, lasting +10 seconds with vibration settling after achieving speeds <40 mph. Dealership appointment made for 17 June 2021, suspension check.

  • Showing the 5 most recent of 19.
• Suspension18

  • Filed Jul 2023

    Purchased truck July 1st 2023..after 2 days of owning I’ve experienced death wobble at 48-55mph. It caught me way off guard as I was hauling 40ft travel trailer and family in truck. Truck is currently back at dealership receiving the recalled parts for the newer trucks and have to pay over $3500 in repairs…within the 1200 miles I driven the truck had the death wobble 7 times. Please advise

  • Filed Aug 2022

    While on highway, experienced an uncontrolled suspension vibration commonly know as the death wobble. It required me to slow down to 25mph on the highway to stop the uncontrollable vibration. This led to a chaotic situation with cars and trucks around me at the time.

  • Filed Apr 2022

    The contact owns a 2010 Ford F-350 SD. The contact stated that while driving over a bump in the roadway at high speeds, the vehicle intermittently experienced the death wobble without warning. The shaking continued until the vehicle had slowed down and the contact was able to regain control of the vehicle. The contact notified the dealer and was informed that a diagnostic test needed to be performed to determine the cause of failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was not available.

  • Filed Aug 2021

    Truck starts Violently shaking on highway

  • Filed Jul 2021

    The death wobble. It happens on the freeway. You have to almost come to a stop. A major HAZARD!!! Happen s going over train tracks, bumps on the road. It's soooo scary and dangerous! Can we ford owners file a class action lawsuit against Ford? Please help. Every time we drive it's scary and dangerous. We're always afraid to haul or drive please help us get this fixed!

  • Showing the 5 most recent of 18.
• Wheels9

  • Filed Jun 2021

    Two incidents of front-end wobble at hwy speeds (65 & 70 mph) that caused violent vibration-shaking of steering wheel, on April 7, 2021 and June 11, 2021. June occurrence happened following pothole strike, lasting +10 seconds with vibration settling after achieving speeds <40 mph. Dealership appointment made for 17 June 2021, suspension check.

  • Filed Aug 2020

    TWO TO THREE WEEKS AGO WHILE DRIVING ON THE HIGHWAY IN MY FORD F350 SRW, $WD, CREW CAB TRUCK I WENT OVER A BRIDGE. WENT I CAME OFF THE BRIDGE AND WENT OVER A LITTLE BUMP MY VEHICLE STARTED SHAKING UNCONTROLLABLY. FIRST I WAS YANKED TO THE LEFT AND THEN I WAS ABLE TO STEER IT TO THE RIGHT. I COULD NOT CONTROL THE VEHICLE UNTIL I WAS IN THE BREAKDOWN LANE. I WAS ALMOST STRUCK BY TWO TRACTOR TRAILERS WHO, BY THE GRACE OF GOD WHERE PAYING ATTENTION AND BRAKED BEFORE COLLIDING WITH ME! THE SHAKING WAS SO VIOLENT THAT MY ARMS HURT FOR TWO DAYS AFTER. IT HAS NOW HAPPENED THREE TIMES TO ME, I HAVE AN APPOINTMENT AT THE FORD DEALER WHO REALLY DOESN'T KNOW WHAT TO DO BUT "TRY" DIFFERENT THINGS.

  • Filed Apr 2019

    FRONT WHEEL "DEATH WOBBLE' OCCURS BETWEEN 45 MPH AND 65+ MPH (IN TOWN STREETS AND FREEWAY) AFTER HITTING A MINOR BUMP IN THE ROAD, MOST GOING STRAIGHT BUT OCCURS IN MINOR TURNS AS WELL. FRONT WHEELS SHAKE VIOLENTLY AND TRANSMITS TO THE STEERING WHEEL AND CAB. FRONT WHEELS FEEL LIKE THEY ARE GOING TO TEAR OFF. TO STOP THE WOBBLE I HAVE TO SLOW QUICKLY TO 5 MPH TO 10 MPH. AS THE BRAKES ARE APPLIED THE WOBBLE INCREASES BECOMES EVEN MORE VIOLENT. THIS IS VERY DANGEROUS PARTICULARLY AT FREEWAY SPEEDS BECAUSE YOU HAVE TO CHANGE LANES ABRUPTLY, PULLING OVER TO STOP. THE WOBBLE STARTED AS A MINOR NUISANCE THOUGHT TO BE A WHEEL BALANCE ISSUE. NOW THE PROBLEM IS ONGOING AND PROGRESSIVE. THE VEHICLE HAS AN EXTENDED WARRANTY, IS IN REGULAR SERVICE, AND HAS APPROXIMATELY 90K MILES. THE TIRES ARE HIGH GRADE MICHELIN WITH APPROX 32K, HAVE BEEN ROTATED AND BALANCED SEVERAL TIMES (NO PROBLEMS NOTED AT AMERICA'S TIRE STORE). I HAVE A LIFETIME ALIGNMENT WITH FIRESTONE AND HAD IT ALIGNED TWICE (NO PROBLEMS NOTED AT FIRESTONE). I HAVE LOOKED ONLINE AND SEE OTHER COMPLAINTS BUT FORD DOES NOT HAVE A RECALL, SERVICE BULLETIN, OR WARNING. PEOPLE THAT HAVE SEEN IT HAPPEN HAVE PULLED OVER TO TELL ME HOW BAD IT LOOKS FROM OUTSIDE. I SEE BLOGS WITH SUGGESTIONS ON HOW TO REMEDY THE PROBLEM WITH AFTERMARKET EQUIPMENT. FORD NEEDS TO ADDRESS THE PROBLEM DIRECTLY. I AM GOING TO HAVE THE WHEELS BALANCED AGAIN AND ALIGNED THEN TAKE IT TO FORD FOR A COMPLETE DIAGNOSIS.

  • Filed Sep 2018

    CABLE HOLDING SPARE TIRE BROKE CAUSING SPARE TIRE TO FALL ONTO ROAD IN TRAFFIC WHILE MOVING.

  • Filed Dec 2016

    I HAVE NOW FOUND THE 2ND RIM IN 3 WEEKS WITH A CRACK IN THE RIM. AFTER LOOKING ONLINE I HAVE FOUND SEVERAL FORUMS WITH NUMEROUS PEOPLE STATING THEY'VE HAD THE SAME ISSUE. UPON CALLING FORD SEVERAL WERE TOLD THEY DONT HAVE ENOUGH COMPLAINTS TO CREATE A SERVICE BULLETIN OR A RECALL THE 1 FORUM ALONE HAD OVER 100 PAGES OF PEOPLE COMPLAINING ABOUT CRACKED RIMS ON THEIR F350 2006-2010 MODELS

  • Showing the 5 most recent of 9.
• Engine8

  1 involved a fire

  • Filed Feb 2021

    EXHAUST MANIFOLDS CRACKED ON BOTH SIDES OF MOTOR. DEATH WOBBLE IN FRONT SUSPENSION,FOUR WHEEL DRIVE. DRIVING ON INTERSTATE DOING 70 MPH

  • Filed Sep 2020

    THROWING A CODE FOR HIGH RAIL PRESSURE. VEHICLE IS STOCK WITH LESS THAN 90,000 MILES ON IT.

  • Filed Jan 2017

    TL* THE CONTACT OWNS A 2010 FORD F-350 SD. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, THE ENGINE COMPARTMENT CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

  • Filed Sep 2016

    TL* THE CONTACT OWNS A 2010 FORD F-350 SD. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIGOROUSLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY, STABILIZER, AND MAIN GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS OVER THE WARRANTY AND MILEAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,020. .. UPDATED 12/22/16 *BF *TR

  • Filed Aug 2015

    TL* THE CONTACT OWNS A 2010 FORD F-350 SD. WHILE DRIVING AT 70 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE EXHAUST FUEL TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

  • Showing the 5 most recent of 8.
• Tires5

  • Filed Dec 2018

    TL* THE CONTACT OWNS A 2010 FORD F-350 EQUIPPED WITH BF GOODRICH RUGGED TERRAIN T/A TIRES, SIZE: LT275/65R20 126/123R (NA). WHILE DRIVING 70 MPH, THE REAR PASSENGER TIRE BLEW OUT AND THE TREAD SEPARATED. A FEW MILES AFTER THE FIRST TIRE FAILED, THE REAR DRIVER'S SIDE TIRE ALSO EXPERIENCED TREAD SEPARATION. THE TREAD HAD EXTENSIVELY DISINTEGRATED AND SHREDDED FROM THE REAR TIRES IN AN UNSAFE MANNER. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE SIDE OF THE ROAD. BOTH TIRES WERE REPLACED BY A TIRE REPAIR FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE TIRE FAILURES AND INDICATED THAT THEY WOULD OFFER A DISCOUNT FOR THE NEW TIRES. THE MANUFACTURER HAD NOT VERIFIED IF THE TIRES HAD BEEN RECALLED. THE CONTACT WAS WAITING TO DETERMINE IF THEY MAY BE ABLE TO INVESTIGATE THE TREAD SEPARATION AND PROVIDE A REMEDY FOR BOTH TIRES. THE TIRE AND VEHICLE FAILURE MILEAGE WAS UNKNOWN. THE VIN AND DOT NUMBER WERE ALSO UNKNOWN.

  • Filed Aug 2015

    TL* THE CONTACT OWNS A 2010 FORD F-350 SD EQUIPPED WITH CONTINENTAL CONTI TRAC AS TIRES, SIZE: LT275/70/18 (NA). WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE AND THE REAR PASSENGER SIDE TIRE EXPLODED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE SPARE TIRE WAS INSTALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH REAR TIRES. AFTER DRIVING 25,000 MILES, THE FAILURE RECURRED WITH THE SAME TIRE AND BOTH REAR TIRES WERE REPLACED WITH NEW ONES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 23,900 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.

  • Filed Feb 2014

    TL* THE CONTACT OWNS A 2010 FORD E-350 EQUIPPED WITH MICHELIN MIC TIRES, LINE: LTXM-SLT AND SIZE: 225-75-R16. THE CONTACT STATED THAT THE TIRES BECAME WORN PREMATURELY AND EXHIBITED TREAD AND BELT SEPARATION. THE TIRES WERE REPLACED. THE TIRE FAILURE MILEAGE WAS 100 AND THE FAILURE MILEAGE OF THE VEHICLE WAS NOT AVAILABLE.

  • Filed Sep 2011

    TL* THE CONTACT OWNS A 2010 FORD F-350 SD. THE CONTACT STATED THAT THE LOW TIRE PRESSURE INDICATOR LIGHT WAS CONSTANTLY ILLUMINATED. AS A RESULT, THE CONTACT WAS UNABLE TO DETERMINE IF THE PROPER AMOUNT OF AIR WAS WITHIN THE TIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY REFUSED TO DIAGNOSE THE FAILURE BECAUSE THE VEHICLE WAS EQUIPPED WITH AFTERMARKET WHEELS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS UNAVAILABLE. UPDATED 11/18/11*LJ THE CONSUMER STATED FORD REFUSED HIS REQUEST TO UPDATE THE TPMS LOW AIR THRESHOLD. THE CONSUMER STATED HIS TIRES HAVE A MAX INFLATION OF 65 PSI WHICH IS BELOW THE INDICATOR PSI LEVEL. THE INDICATOR IS CONSTANTLY ON. UPDATED 12/16/11

  • Filed Jan 2010

    TL*THE CONTACT OWNS A 2010 FORD F350 WHICH WAS PURCHASED ON DECEMBER 29, 2009. HE STATED THAT THE RIMS ON HIS VEHICLE WERE 20 INCHES. THE SIZE OF THE ORIGINAL TIRES ON THE VEHICLE WERE LT 275/65/ R20 E AND THE SPARE TIRE PROVIDED BY THE FACTORY WAS SIZE LT275/ 70/R18 E. WHEN THE VEHICLE WAS PURCHASED THE WINDOW STICKER INDICATED THAT THE VEHICLE WAS EQUIPPED WITH A FULL SIZE SPARE TIRE, WHICH WAS NOT IN THE VEHICLE. THE FORD DEALER TOLD HIM THAT IT WAS STANDARD PROCEDURE FOR THE FACTORY TO PROVIDE ONLY AN 18? SPARE TIRE. THE CONTACT WAS CONCERNED WITH THE COMPATIBILITY OF THE SMALLER TIRE ON HIS VEHICLE IN THE EVENT HE HAD TO UTILIZE THE SPARE. THERE WERE NO TECHNICAL FAILURES. THE CURRENT MILEAGE WAS 901. UPDATED 02/17/10 *BF UPDATED 02/17/10

• Unknown or Other4

  • Filed Jun 2020

    DRIVING DOWN THE HIGHWAY, HIT AN UNEVEN SPOT ON THE ROAD AND THE TRUCK STARTING SHAKING HORRIBLY. I WAS GOING BETWEEN 50-55MPH. HAD TO SLOW DOWN AND TRY TO GET OFF TO THE SIDE. IT WAS VERY DIFFICULT TO GET OUT OF THE WAY IN A TIMELY MANNER. THIS HAS BEEN HAPPENING ON A DAILY BASES, NUMEROUS TIMES IN ONE TRIP. IT IS ONE OF THE SCARIEST THINGS I HAVE EVER EXPERIENCED. I'M SCARED FOR MYSELF, MY CHILDREN AND ALL OTHER DRIVERS. IT'S ONLY A MATTER OF TIME BEFORE THIS ISSUE CAUSES A SERIOUS IF NOT FATAL ACCIDENT. *TR

  • Filed Jul 2019

    WHILE DRIVING OUR FORD SUPER DUTY F 350 ON NUMEROUS OCCASIONS , IFOUR FRONT TRIES OR TIRE HIT A BUMP WE LOOSE CONTROL OF OUR TRUCK IT SHAKES VERY VIOLENTLY UNTIL WE SHOW DOWN AND ARE ABLE TO PULL OVER. WE HAVE HAD THE FRONT END REPLACED, ALSO REPLACED DAMPER AND SHOCKS. THIS HAS NOT STOPPED THE ISSUE, AT THIS POINT WE WILL NOT PUT OUR FAMILY IN DANGER BY RIDING IN THIS VEHICLE.

  • Filed Jun 2015

    RADIATOR HOSES LEAKING ANTIFREEZE FLUIDS FROM WHERE THEY CONNECT. HAVE TO ADD ANTIFREEZE ONE'S IN A WHILE.

  • Filed Jun 2015

    RADIATOR HOSES LEAKING ANTIFREEZE FLUIDS FROM WHERE THEY CONNECT. HAVE TO ADD ANTIFREEZE ONE'S IN A WHILE.

• Electrical System4

  • Filed Aug 2017

    TL* THE CONTACT OWNS A 2010 FORD SUPER DUTY. WHILE DRIVING 20 MPH AND TURNING ON A BEND, THE ENTIRE IGNITION LOCK CYLINDER FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LITHIA FORD LINCOLN OF BOISE 8853 W. FAIRVIEW AVENUE, BOISE, ID 83704) WHERE IT WAS DIAGNOSED THAT THE LOCKING PIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 44,000. UPDATED 10/26/17*LJ THE CONSUMER STATED THE IGNITION CYLINDER FELL OUT THE KEY STILL INSERTED. THE IGNITION CYLINDER AND KEYS HAD TO BE REPLACED. *JS

  • Filed Jul 2017

    TL* THE CONTACT OWNS A 2017 (NA) FORD SUPER DUTY. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT WAS UNABLE TO SEE THE INSTRUMENT PANEL DURING THE DAYLIGHT. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL LOOKED POLAROID DURING THE DAYLIGHT. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. FORD MOTOR COMPANY WAS CONTACTED AT 800-444-3311 AND ADVISED THE CONTACT TO CALL THE RECALL HOTLINE AT 866-436-7332. THE CONTACT CALLED THE HOTLINE AND WAS INFORMED THAT NO RECALL WAS ASSOCIATED WITH THE VEHICLE AND TO CONTACT NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,428. UPDATED 08/18/17*LJ *CN

  • Filed May 2015

    WENT OUT CAMPING. WENT DRIVING DOWN ROAD AND TRUCK SHUT DOWN. HAD TO HAVE SOMEONE BRING US AN ALTERNATOR BECAUSE THE CLOSET PLACE TO GET ONE WAS IN MINNESOTA. WE LIVE IN UTAH.

  • Filed Apr 2012

    TL* THE CONTACT OWNS A 2010 FORD F-350 SD. THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN PERFORMED REPAIRS TO THE VEHICLE, BUT THE CONTACT WAS NOT AWARE OF THE REPAIRS. THE CONTACT STATED THAT THE VEHICLE ALSO RAN OUT OF FUEL BECAUSE THE FUEL GAUGE PROVIDED AN INACCURATE READING. THE VEHICLE WAS TOWED FIVE DIFFERENT TIMES TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,050.

• Vehicle Speed Control3

  • Filed Nov 2014

    SUBMISSION FROM CONSTITUENT RE ISSUES WITH FORD F-350 TRUCK (FULL DOCUMENT NOT IMAGED). *SMD THE DEALER HAD THE CONSUMERS VEHICLE FOR 12 DAYS. THE VEHICLE WAS RETURNED TO HIM DAMAGED. WHEN HE ATTEMPTED TO START THE TRUCK, THERE WAS METALLIC ENGINE RATTLE. HE SHUT THE TRUCK OFF AND INSPECTED THE ENGINE, BUT FOUND NO PROBLEM. AS THE CONSUMER DROVE HOME, THE TRUCK STALLED SEVERAL TIMES, THE TRANSMISSION WOULD NOT SHIFT PROPERLY AND THE STEERING WHEEL STARTED TO SHAKE VIOLENTLY AT 30 MPH. THE CONSUMER ALSO STATED THE HEAD LIGHTS DID NOT PROVIDE ADEQUATE LIGHTING OF THE ROAD, THE SEAT BELTS DID NOT RETRACT PROPERLY; THEY WOULD TIGHTENED AS HE WAS DRIVING, WHICH PREVENTED HIM FROM MOVING, THERE CRUISE CONTROL DID NOT ENGAGE PROPERLY, IT WAS DIFFICULT TO MANEUVER THE STEERING WHEEL, THE FUEL GAUGE WAS NOT READING ACCURATELY, THERE WERE NOISES COMING FROM THE DRIVE TRAIN, THE EMERGENCY BRAKE WAS INOPERATIVE, THE VEHICLE SEVERELY PULLED TO THE RIGHT, THE ENGINE LACKED TORQUE AND POWER, THE SUSPENSION WAS NOT ADEQUATE FOR THE VEHICLE, EVERY TIME HE HIT A POT HOLE OR BUMP IN THE ROAD, HE WOULD LOOSE STEERING ABILITY AND THE TIRES WOULD START BOUNCING. IT WOULD TAKE TOO LONG FOR THE VEHICLE TO TAKE OFF, WHEN THE ACCELERATOR WAS APPLIED, THERE WAS AN INSTANT SHUDDER FROM THE VEHICLE, WHEN HE APPLIED THE ACCELERATOR PEDAL. *JB

  • Filed Jan 2013

    SINCE PURCHASING OUR VEHICLE NEW WE HAVE HAD SEVERAL INCIDENTS OF SUDDEN ACCELERATION. OUR FIRST COMPLAINT WAS FILED WITHIN THE 1ST MONTH (ODI ID NUMBER : 10330335). WITHIN 16000 MILES WE HAD 3 INCIDENTS. ALL OF THESE INCIDENTS WERE AT HIGHWAY SPEED WITH THE CRUISE CONTROL OFF. EACH TIME WE WERE ABLE TO PLACE THE GEAR SHIFT INTO NEUTRAL OR STOMP ON THE ACCELERATOR PEDAL UNTIL IT STOPPED ACCELERATING. EACH TIME THE VEHICLE WAS TAKEN TO THE FORD DEALERSHIP, NO EXPLANATION COULD BE FOUND HOWEVER ON THE INCIDENT AT ~16000 MILES THE DEALERSHIP STATED THEY HAD REPROGRAMMED THE COMPUTER. WE HAD DRIVEN THE TRUCK WITHOUT INCIDENT SINCE THAT TIME UNTIL DECEMBER 24, 2012 AT APPROXIMATELY 0800 HOURS. MY WIFE WAS DRIVING WESTBOUND ON I-40 AT APPROXIMATELY 65 MPH WHEN THE VEHICLE ACCELERATED ON ITS OWN. HER FIRST REACTION WAS TO TRY TO PUT THE VEHICLE IN NEUTRAL, HOWEVER SHE WAS UNABLE TO MOVE THE SHIFT LEVER. THE VEHICLE ACCELERATED TO MAXIMUM SPEED QUICKLY AS SHE ATTEMPTED TO APPLY THE BRAKES. HER ORDEAL LASTED FOR SEVERAL MINUTES AND SHE NEARLY LOST CONTROL SEVERAL TIMES AS THIS SECTION OF HIGHWAY TRAVELS THROUGH A CANYON AND HAS SIGNIFICANT CURVES. SHE WAS EVENTUALLY ABLE TO PLACE THE VEHICLE IN NEUTRAL AND COAST OFF THE HIGHWAY. BY THIS POINT THE BRAKES WERE INEFFECTIVE FROM HER TRYING TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO RICH FORD. THEY HAVE HAD THE VEHICLE FROM DEC. 24 UNTIL TODAY. ONCE AGAIN THEY CAN FIND NOTHING WRONG WITH THE VEHICLE. THE ADVICE GIVEN BY THE SERVICE MANAGER WAS "WHEN IT HAPPENS AGAIN, TURN OFF THE KEY. DON'T TOUCH THE ACCELERATOR AT ALL, AND HAVE IT TOWED HERE." NOT "IF", "WHEN". MY WIFE'S RESPONSE WAS: "IF I LIVE THROUGH THE NEXT TIME, I'LL DO THAT." *TR

  • Filed May 2010

    YESTERDAY MAY 12, 2010 MY WIFE EXPERIENCED A SUDDEN ACCELERATION IN OUR 1 MONTH OLD FORD F350 CABELA EDITION. FROM A HIGHWAY SPEED OF 65 MPH THE TRUCK, COMPLETELY ON ITS OWN, ACCELERATED TO OVER 95 MPH. THE CRUISE CONTROL WAS NOT ON AND SHE WAS NOT TOUCHING ANY PEDALS. WHEN SHE APPLIED THE BRAKES SHE LEFT SOME IMPRESSIVE TIRE MARKS ON THE HIGHWAY BUT WITH 650 FOOT POUNDS OF TORQUE AT THE REAR WHEELS THE TRUCK WAS NOT STOPPING. SHE PUT THE TRUCK IN NEUTRAL AND THE TACHOMETER PEGGED ALL THE WAY. SHE DID MANAGE TO PULL THE TRUCK TO THE SIDE OF THE ROAD AND TURN IT OFF. SHE TRIED TO RE-START THE VEHICLE AND AGAIN WITHOUT ANY INPUT FROM THE ACCELERATOR THE TACHOMETER PEGGED. SHE IMMEDIATELY TURNED THE TRUCK OFF AND WAITED SEVERAL MINUTES BEFORE RESTARTING. THIS TIME THE TRUCK IDLED NORMALLY. SHE TOOK IT TO RICHARDSON FORD IN ALBUQUERQUE WHERE WE PURCHASED THE TRUCK. THE SERVICE MANAGER TOLD ME HE KNEW SOMETHING REALLY BAD HAD HAPPENED BECAUSE SHE WAS CRYING AND VISIBLY SHAKEN. THEY PERFORMED SEVERAL TESTS AND THE CODES THAT CAME UP WERE 'EXCESSIVE SPEED' AND SOMETHING ABOUT THE EXHAUST CLEANING SYSTEM STUCK IN MID CYCLE. THEY HAVE NOW HAD THE TRUCK 2 DAYS AND CANNOT FIND THE CAUSE OF THE SUDDEN ACCELERATION. I WAS TOLD BY THE SERVICE REPRESENTATIVE THAT ACCORDING TO FORD'S OWN SERVICE DATABASE THERE HAVE BEEN OTHER DOCUMENTED INSTANCES OF RAPID UNEXPLAINED ACCELERATION ON F250 AND ABOVE TRUCKS. I'VE DONE SOME RESEARCH AND HAVE FOUND THIS IS NOT A NEW PROBLEM ON FORD VEHICLES. WE CARRY OUR CHILDREN AND GRANDCHILDREN IN THIS VEHICLE. I NOW HAVE A $60,000 VEHICLE THAT MY WIFE IS AFRAID TO DRIVE. YOU TELL ME, WHAT DO I DO? IT'S OBVIOUS TO ME THAT IT IS A COMPUTER OR PROGRAMMING PROBLEM. I WOULD LIKE TO SEE THE VEHICLES COMPUTER OR THE WHOLE VEHICLE REPLACED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• Fuel/Propulsion System2

  • Filed Aug 2016

    I WAS DRIVING 75 MPH IN HEAVY TRAFFIC ON INTERSTATE 69 BETWEEN SHEPPARD AND CLEVELAND TEXAS AND THE VEHICLE STALLED AND DIED IN THE INSIDE LANE. WHEN I TRIED TO RESTART THE VEHICLE IT WAS FLASHING A GREEN WRENCH AND WOULD ONLY RESTART IN A REDUCED POWER MODE. FORD DEALER DIAGNOSED PROBLEM AS CRANK CASE OVERFILLED BY 13 QUARTS DUE TO FAILED HPFP. THIS WAS A NEW FORD ENGINE WITH ONLY 13,000 MILES ON IT WITH A 24 MONTH UNLIMITED MILEAGE WARRANTY. DEALER ADVISED THAT FORD WILL COVER HPFP REPLACEMENT BUT WILL VOID BALANCE OF WARRANTY IF I DO NOT PAY $7,000 TO REPLACE ALL OTHER FUEL INJECTION SYSTEM COMPONENTS. FORD BASES DETERMINATION ON UPLOADED PHOTOS FROM DEALER THAT THEY CLAIM SHOW EVIDENCE OF "RUST" WHICH THEY CLAIM INDICATES FUEL CONTAMINATION. THEIR PHOTOS WERE OF THE HPFP STRAIGHT OFF THE TRUCK AND COVERED WITH DEISEL. AND WHAT THEY CLAIM IS RUST IS ACTUALLY LIGHT REFRACTION OF THE DEISEL (PHOTO LABELED HPFP WITH DEISEL) I WITNESSED BOTH THE REMOVAL AND THE PHOTOGRAPHY OF THE PUMP. AT THAT TIME I ASKED THAT THE DEISEL BE WIPED OFF BEFORE THE PHOTOS BUT WAS TOLD THAT THAT WAS NOT ALLOWED. I RETURNED TO THE DEALER THE NEXT DAY AND RETRIEVED THE PUMP FOR INDEPENDENT TESTING FOR RUST AND TOOK PHOTOS AFTER WIPING OFF THE DEISEL. PHOTO LABLELED WITHOUT DEISEL FORD RECOMMENDED VERBALLY THAT I CHECK TO SEE IF MY AUTO INSURANCE COVERS CONTAMINIATED FULE BUT THEN REFUSED TO GIVE ME ANYTHING IN WRITING, INSTEAD REFERRING ME TO FORD OGC REVEIWING THE INTERNET I SEE THAT THIS IS NOT AN ISOLATED EVENT. THESE BOSCH HPFP HAVE BEEN FAILING FOR YEARS. IT IS A DISGRACE THAT FORD IS EXTORTING - COERCING ME TO PAY FOR THE BALANCE OF THE INJECTION SYSTEM WHILE ACCEPTING RESPONSIBILITY FOR THE FAILED HPFP. HOW DOES THAT HAPPEN?

  • Filed Jul 2012

    TL* THE CONTACT OWNS A 2010 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE AND RANGE WARNING LAMPS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL SYSTEM AND INJECTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 15,900.

• Power Train2

  1 involved a fire

  • Filed Nov 2014

    SUBMISSION FROM CONSTITUENT RE ISSUES WITH FORD F-350 TRUCK (FULL DOCUMENT NOT IMAGED). *SMD THE DEALER HAD THE CONSUMERS VEHICLE FOR 12 DAYS. THE VEHICLE WAS RETURNED TO HIM DAMAGED. WHEN HE ATTEMPTED TO START THE TRUCK, THERE WAS METALLIC ENGINE RATTLE. HE SHUT THE TRUCK OFF AND INSPECTED THE ENGINE, BUT FOUND NO PROBLEM. AS THE CONSUMER DROVE HOME, THE TRUCK STALLED SEVERAL TIMES, THE TRANSMISSION WOULD NOT SHIFT PROPERLY AND THE STEERING WHEEL STARTED TO SHAKE VIOLENTLY AT 30 MPH. THE CONSUMER ALSO STATED THE HEAD LIGHTS DID NOT PROVIDE ADEQUATE LIGHTING OF THE ROAD, THE SEAT BELTS DID NOT RETRACT PROPERLY; THEY WOULD TIGHTENED AS HE WAS DRIVING, WHICH PREVENTED HIM FROM MOVING, THERE CRUISE CONTROL DID NOT ENGAGE PROPERLY, IT WAS DIFFICULT TO MANEUVER THE STEERING WHEEL, THE FUEL GAUGE WAS NOT READING ACCURATELY, THERE WERE NOISES COMING FROM THE DRIVE TRAIN, THE EMERGENCY BRAKE WAS INOPERATIVE, THE VEHICLE SEVERELY PULLED TO THE RIGHT, THE ENGINE LACKED TORQUE AND POWER, THE SUSPENSION WAS NOT ADEQUATE FOR THE VEHICLE, EVERY TIME HE HIT A POT HOLE OR BUMP IN THE ROAD, HE WOULD LOOSE STEERING ABILITY AND THE TIRES WOULD START BOUNCING. IT WOULD TAKE TOO LONG FOR THE VEHICLE TO TAKE OFF, WHEN THE ACCELERATOR WAS APPLIED, THERE WAS AN INSTANT SHUDDER FROM THE VEHICLE, WHEN HE APPLIED THE ACCELERATOR PEDAL. *JB

  • Filed Nov 2014

    THE VEHICLE IS A FLEET VEHICLE. IT WAS GOING WEST ON I70 NEAR THE MAMM CREEK EXIT WHEN THE TRANSFER CASE EXPLODED & STARTED THE OIL THAT WAS IN IT ON FIRE. THE DRIVER PULLED OFF THE ROAD AND USED 2 SMALL FIRE EXTINGUISHERS TO TRY TO PUT IT OUT BUT WASN'T ABLE TO. THE VEHICLE CAB WAS GUTTED BY THE FLAMES & IS A TOTAL LOSS. *TR

• Exterior Lighting2

  • Filed Nov 2014

    SUBMISSION FROM CONSTITUENT RE ISSUES WITH FORD F-350 TRUCK (FULL DOCUMENT NOT IMAGED). *SMD THE DEALER HAD THE CONSUMERS VEHICLE FOR 12 DAYS. THE VEHICLE WAS RETURNED TO HIM DAMAGED. WHEN HE ATTEMPTED TO START THE TRUCK, THERE WAS METALLIC ENGINE RATTLE. HE SHUT THE TRUCK OFF AND INSPECTED THE ENGINE, BUT FOUND NO PROBLEM. AS THE CONSUMER DROVE HOME, THE TRUCK STALLED SEVERAL TIMES, THE TRANSMISSION WOULD NOT SHIFT PROPERLY AND THE STEERING WHEEL STARTED TO SHAKE VIOLENTLY AT 30 MPH. THE CONSUMER ALSO STATED THE HEAD LIGHTS DID NOT PROVIDE ADEQUATE LIGHTING OF THE ROAD, THE SEAT BELTS DID NOT RETRACT PROPERLY; THEY WOULD TIGHTENED AS HE WAS DRIVING, WHICH PREVENTED HIM FROM MOVING, THERE CRUISE CONTROL DID NOT ENGAGE PROPERLY, IT WAS DIFFICULT TO MANEUVER THE STEERING WHEEL, THE FUEL GAUGE WAS NOT READING ACCURATELY, THERE WERE NOISES COMING FROM THE DRIVE TRAIN, THE EMERGENCY BRAKE WAS INOPERATIVE, THE VEHICLE SEVERELY PULLED TO THE RIGHT, THE ENGINE LACKED TORQUE AND POWER, THE SUSPENSION WAS NOT ADEQUATE FOR THE VEHICLE, EVERY TIME HE HIT A POT HOLE OR BUMP IN THE ROAD, HE WOULD LOOSE STEERING ABILITY AND THE TIRES WOULD START BOUNCING. IT WOULD TAKE TOO LONG FOR THE VEHICLE TO TAKE OFF, WHEN THE ACCELERATOR WAS APPLIED, THERE WAS AN INSTANT SHUDDER FROM THE VEHICLE, WHEN HE APPLIED THE ACCELERATOR PEDAL. *JB

  • Filed Feb 2014

    SINCE 2012 THE LOW BEAM HEADLIGHTS (BOTH SIDES) INTERMITTENTLY TURN OFF. IT HAPPENS WITH THE LIGHT SWITCH TURNED BOTH TO "ON" AND "AUTO". UP UNTIL THIS WEEK, I COULD ALWAYS SWITCH THEM OFF AND BACK ON, OR FROM THE PULLED-OUT POSITION (FOR THE FOG LAMPS TO TURN ON) TO THE PUSHED IN POSITION, AND THE LIGHTS WOULD TURN RIGHT BACK ON. THERE APPEARS TO BE NOT PATTERN OF SPEED. I HAVE USED AUTO LAMPS WITH THE LIGHT SENSOR ON THE DASH COVERED UP AND COMPLETELY CLEAR OF ANY BLOCKAGE OF LIGHT. ALL OF A SUDDEN THIS WEEKEND, THE LOW BEAM HEADLIGHTS HAVE COMPLETELY STOPPED WORKING. I CHANGED THE BULBS AND THEY TOO DON'T WORK. THIS ISSUE HAS BEEN BROUGHT TO THE ATTENTION OF THE LOCAL DEALER IN THE PAST WITH NO RESOLUTION. *TR

• Engine And Engine Cooling2

  • Filed Nov 2012

    TL* THE CONTACT OWNS A 2010 FORD F-350 SD. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE CLEAN EXHAUST WARNING LIGHT ILLUMINATED AS BLACK SMOKE WAS EMITTED FROM THE EXHAUST PIPE. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 9,500 AND THE CURRENT MILEAGE WAS 14,000. ...UPDATED 12/17/12 *BF

  • Filed Feb 2012

    THE TRUCK HAS BEGUN BLOWING WHITE SMOKE WHILE UNDER ACCELERATION. THIS IS A VERY BLINDING SMOKE. I HAVE FOUND NUMEROUS OTHER TRUCK OWNERS WITH THE SAME 6.4 L DIESEL ENGINE EXPERIENCING THE SAME ISSUE. FORD HAS NOT OFFERED A FIX FOR THIS AND SAY IT IS DOING NO DAMAGE TO THE ENGINE. IT HAS CAUSED ME TO BE PULLED OVER BY THE POLICE AS IT IS THAT SEVERE. I WOULD LIKE THE TRUCK FIXED, A NEW EXHAUST SYSTEM WHICH WORKS OR I WANT FORD TO BUY THE TRUCK BACK FOR WHAT I HAVE IN THE VEHICLE. I SHOULD NOT HAVE TO DRIVE A VEHICLE THAT IS CAUSING A SAFETY ISSUE FOR OTHERS. FORD WILL NOT HELP IN THIS MATTER. *KB

• Visibility/Wiper1

  • Filed Jul 2017

    TL* THE CONTACT OWNS A 2017 (NA) FORD SUPER DUTY. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT WAS UNABLE TO SEE THE INSTRUMENT PANEL DURING THE DAYLIGHT. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL LOOKED POLAROID DURING THE DAYLIGHT. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. FORD MOTOR COMPANY WAS CONTACTED AT 800-444-3311 AND ADVISED THE CONTACT TO CALL THE RECALL HOTLINE AT 866-436-7332. THE CONTACT CALLED THE HOTLINE AND WAS INFORMED THAT NO RECALL WAS ASSOCIATED WITH THE VEHICLE AND TO CONTACT NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,428. UPDATED 08/18/17*LJ *CN

• Electronic Stability Control (esc)1

  • Filed Nov 2016

    STEERING GEAR BOX ,OR MAIN GEAR BOX. DEATH WOBBLE ,ON SOME FORD TRUCK, NOT MY VIN# I CALL BEFORE ODI # 10908140. *TR

• Parking Brake1

  • Filed Nov 2014

    SUBMISSION FROM CONSTITUENT RE ISSUES WITH FORD F-350 TRUCK (FULL DOCUMENT NOT IMAGED). *SMD THE DEALER HAD THE CONSUMERS VEHICLE FOR 12 DAYS. THE VEHICLE WAS RETURNED TO HIM DAMAGED. WHEN HE ATTEMPTED TO START THE TRUCK, THERE WAS METALLIC ENGINE RATTLE. HE SHUT THE TRUCK OFF AND INSPECTED THE ENGINE, BUT FOUND NO PROBLEM. AS THE CONSUMER DROVE HOME, THE TRUCK STALLED SEVERAL TIMES, THE TRANSMISSION WOULD NOT SHIFT PROPERLY AND THE STEERING WHEEL STARTED TO SHAKE VIOLENTLY AT 30 MPH. THE CONSUMER ALSO STATED THE HEAD LIGHTS DID NOT PROVIDE ADEQUATE LIGHTING OF THE ROAD, THE SEAT BELTS DID NOT RETRACT PROPERLY; THEY WOULD TIGHTENED AS HE WAS DRIVING, WHICH PREVENTED HIM FROM MOVING, THERE CRUISE CONTROL DID NOT ENGAGE PROPERLY, IT WAS DIFFICULT TO MANEUVER THE STEERING WHEEL, THE FUEL GAUGE WAS NOT READING ACCURATELY, THERE WERE NOISES COMING FROM THE DRIVE TRAIN, THE EMERGENCY BRAKE WAS INOPERATIVE, THE VEHICLE SEVERELY PULLED TO THE RIGHT, THE ENGINE LACKED TORQUE AND POWER, THE SUSPENSION WAS NOT ADEQUATE FOR THE VEHICLE, EVERY TIME HE HIT A POT HOLE OR BUMP IN THE ROAD, HE WOULD LOOSE STEERING ABILITY AND THE TIRES WOULD START BOUNCING. IT WOULD TAKE TOO LONG FOR THE VEHICLE TO TAKE OFF, WHEN THE ACCELERATOR WAS APPLIED, THERE WAS AN INSTANT SHUDDER FROM THE VEHICLE, WHEN HE APPLIED THE ACCELERATOR PEDAL. *JB

• Seat Belts1

  • Filed Nov 2014

    SUBMISSION FROM CONSTITUENT RE ISSUES WITH FORD F-350 TRUCK (FULL DOCUMENT NOT IMAGED). *SMD THE DEALER HAD THE CONSUMERS VEHICLE FOR 12 DAYS. THE VEHICLE WAS RETURNED TO HIM DAMAGED. WHEN HE ATTEMPTED TO START THE TRUCK, THERE WAS METALLIC ENGINE RATTLE. HE SHUT THE TRUCK OFF AND INSPECTED THE ENGINE, BUT FOUND NO PROBLEM. AS THE CONSUMER DROVE HOME, THE TRUCK STALLED SEVERAL TIMES, THE TRANSMISSION WOULD NOT SHIFT PROPERLY AND THE STEERING WHEEL STARTED TO SHAKE VIOLENTLY AT 30 MPH. THE CONSUMER ALSO STATED THE HEAD LIGHTS DID NOT PROVIDE ADEQUATE LIGHTING OF THE ROAD, THE SEAT BELTS DID NOT RETRACT PROPERLY; THEY WOULD TIGHTENED AS HE WAS DRIVING, WHICH PREVENTED HIM FROM MOVING, THERE CRUISE CONTROL DID NOT ENGAGE PROPERLY, IT WAS DIFFICULT TO MANEUVER THE STEERING WHEEL, THE FUEL GAUGE WAS NOT READING ACCURATELY, THERE WERE NOISES COMING FROM THE DRIVE TRAIN, THE EMERGENCY BRAKE WAS INOPERATIVE, THE VEHICLE SEVERELY PULLED TO THE RIGHT, THE ENGINE LACKED TORQUE AND POWER, THE SUSPENSION WAS NOT ADEQUATE FOR THE VEHICLE, EVERY TIME HE HIT A POT HOLE OR BUMP IN THE ROAD, HE WOULD LOOSE STEERING ABILITY AND THE TIRES WOULD START BOUNCING. IT WOULD TAKE TOO LONG FOR THE VEHICLE TO TAKE OFF, WHEN THE ACCELERATOR WAS APPLIED, THERE WAS AN INSTANT SHUDDER FROM THE VEHICLE, WHEN HE APPLIED THE ACCELERATOR PEDAL. *JB

• Structure1

  • Filed May 2013

    DURING ITS WARRANTY PERIOD, THE VEHICLE EXHIBITED RUST AT LOAD-BEARING AREAS OF SEVERAL CROSSMEMBERS WHICH SUPPORT THE PICKUP BED. THE RUST OCCURS EXCLUSIVELY BETWEEN THE STAMPED STEEL CROSSMEMBER ITSELF AND A STAMPED STEEL REINFORCING PLATE WHICH IS SPOT-WELDED TO EACH CROSSMEMBER WHERE IT INTERSECTS AND MAKES LOAD-BEARING CONTACT WITH THE VEHICLE'S FRAME. BECAUSE THE RUST AND ANY MOISTURE, SALT, ETC. ARE CAPTIVE BENEATH THE REINFORCING PLATE, RUST IS CONCEALED FROM VIEW UNTIL IT PROCEEDS BEYOND THE PERIPHERY OF EACH PLATE. THIS MAKES IT DIFFICULT TO KNOW THE DEPTH TO WHICH RUST HAS PENETRATED EACH CROSSMEMBER. AS THE LOAD-BEARING PORTIONS OF THE PICKUP BED CROSSMEMBERS ARE WEAKENED BY RUST, THE VEHICLE'S RATED PAYLOAD CAPACITY IS COMPROMISED ACCORDINGLY AND THE POTENTIAL FOR CROSSMEMBERS TO COLLAPSE AT OR BELOW THE VEHICLE'S RATED PAYLOAD CAPACITY BECOMES A CONCERN. COLLAPSE OF THE CROSSMEMBERS WHICH SUPPORT THE PICKUP BED AND ITS PAYLOAD COULD RESULT IN SUDDEN DESTABILIZATION OF THE PAYLOAD AND THE VEHICLE, LEADING TO LOSS OF CONTROL OF THE VEHICLE AND POSSIBLY A CRASH. FURTHER CONCERN IS THAT THE UPPERMOST PORTION OF THE FUEL TANK IN THIS VEHICLE (WITH GASOLINE ENGINE) IS PROTECTED BY A CLEARANCE BETWEEN IT AND THE UNDERSIDE OF THE PICKUP BED, AS MAINTAINED BY THE HEIGHT OF THE CROSSMEMBERS. EXPOSED ATOP THE FUEL TANK IS THE EXTERIOR PORTION OF THE FUEL TANK SENDER ASSEMBLY AND ITS FITTINGS, COMPRISED OF A PRESSURIZED FUEL LINE AND CORRESPONDING FUEL RETURN LINE, FUEL VAPOR LINES, AND ELECTRICAL POWER TO THE FUEL PUMP. THERE IS CONCERN THAT THE UNDERSIDE OF THE PICKUP BED MAY MAKE DAMAGING CONTACT WITH THESE FITTINGS SHOULD A COLLAPSE OF ITS CROSSMEMBERS OCCUR. THE VEHICLE HAS BEEN SURRENDERED TWICE FOR WARRANTY REVIEW, EACH DENIED. A THIRD ATTEMPT AT REPAIR IS PRESENTLY IN NEGOTIATION WITH FORD MOTOR COMPANY IN AN OPEN CASE, CUSTOMER TO ASSUME HALF OF ALL COSTS. *TR

• Seats1

  • Filed Mar 2013

    TL* THE CONTACT OWNS A 2010 FORD F-350 SD. THE CONTACT STATED THAT THERE WERE SPRINGS PROTRUDING FROM THE DRIVER'S SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 161,000. *TR

• Air Bags1

  1 involved a crash

  • Filed Nov 2012

    RAILROAD HYRAIL VEHICLE EQUIPPED, AFTER MARKET, WITH HYRAIL WHEEL ASSEMBLIES WHICH ALLOW THE VEHICLE TO OPERATE ON RAILROAD TRACKS. ONCE HYRAIL (FLANGED) WHEELS ARE RETRACTED, THE VEHICLE IS OPERATED OVER THE HIGHWAYS AND PUBLIC ROADS LIKE ANY OTHER VEHICLE. ON OR ABOUT 5/15/12 NEAR NEWCASTLE, WY, RAILROAD EMPLOYEE WAS OPERATING HYRAIL-EQUIPPED VEHICLE ON PUBLIC ROADWAY WHEN IT STRUCK A COW AT APPROX. 18-20 MPH. VEHICLE STRUCK COW WITH RIGHT FRONT END, SPINNING THE COW AROUND TO STRIKE THE SIDE OF THE PICKUP ALSO. STEERING WHEEL (FRONTAL) AIRBAGS DID NOT DEPLOY, BUT OTHER (SIDE) AIRBAG(S) DID DEPLOY. CONCERN IS THAT THE INSTALLATION OF HYRAIL WHEEL ASSEMBLIES MIGHT BE IMPACTING THE AIRBAG SENSOR. THE HYRAIL WHEEL ASSEMBLIES EXTEND APPROX. ONE FOOT OF STEEL FRAMEWORK AHEAD OF THE FRONT AND REAR BUMPERS. THE PLACEMENT OF THESE ASSEMBLIES MIGHT INADVERTENTLY BE AFFECTING AIRBAG DEPLOYMENT IN CRASHES ON THE RAILROAD TRACK AND ON PUBLIC ROADS. *TR

• Fuel System1

  • Filed Apr 2012

    TL* THE CONTACT OWNS A 2010 FORD F-350 SD. THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN PERFORMED REPAIRS TO THE VEHICLE, BUT THE CONTACT WAS NOT AWARE OF THE REPAIRS. THE CONTACT STATED THAT THE VEHICLE ALSO RAN OUT OF FUEL BECAUSE THE FUEL GAUGE PROVIDED AN INACCURATE READING. THE VEHICLE WAS TOWED FIVE DIFFERENT TIMES TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,050.

• Gasoline1

  • Filed Apr 2012

    TL* THE CONTACT OWNS A 2010 FORD F-350 SD. THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN PERFORMED REPAIRS TO THE VEHICLE, BUT THE CONTACT WAS NOT AWARE OF THE REPAIRS. THE CONTACT STATED THAT THE VEHICLE ALSO RAN OUT OF FUEL BECAUSE THE FUEL GAUGE PROVIDED AN INACCURATE READING. THE VEHICLE WAS TOWED FIVE DIFFERENT TIMES TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,050.

• Equipment Adaptive/Mobility1

  • Filed Nov 2010

    DRIVER'S FACTORY FLOOR MAT "CREEPING" UP OVER THE ACCELERATOR CAUSING THE ACCELERATOR TO STICK DOWN AND THE VEHICLE RACING OUT OF CONTROL. THIS HAS HAPPENED AT LEAST 8 TIMES & HAD TO REACH DOWN TO JERK THE MAT BACK. I CONTACTED REUTHER FORD, MIKE BOWEN, & HE ACKNOWLEDGED THAT THIS WAS NOT THE FIRST REPORT TO HIM FROM A CUSTOMER, BUT FORD HAS NOT ADDRESSED THIS AS OF YET. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BEFORE IT RESULTS IN A DEATH OF A PEDESTRIAN. *TR

• Service Brakes1

  • Filed Jul 2010

    I BOUGHT A 2010 FORD F 250 SUPER DUTY TRUCK ON JUNE 11 2010. I BEGAN TO HAVE INTERMITTENT BRAKE PROBLEMS (NO STOPPING) THE PROBLEM INCREASED UNTIL I WAS ALMOST UNABLE TO STOP THE VEHICLE ( AT 15 MPH ) WITH ALL MY WEIGHT ON THE PEDAL ( ALL 240 POUNDS OF ME). I HAD THE TRUCK TOWED TO THE DEALER SHIP (HARPER MOTORS MID CITY FORD IN EUREKA CA.) IT HAS BEEN THERE FOR TWO DAYS. TODAY I WAS INFORMED THAT A FORD ENGINEER HAD BEEN THERE AND NOT ONLY WERE THEY ABLE TO RECREATE THE PROBLEM IN MY TRUCK. THAT THEY SUBSEQUENTLY TOOK OTHER BRAND NEW 2010 F 250'S ON THE LOT AND WERE ABLE TO GET SIMILAR FAILURES IN THOSE VEHICLES. I WAS THEN INFORMED THAT THERE WAS NO FIX FOR THIS, THAT THEY BELIEVED THAT IT WAS AN INHERENT PROBLEM WITH THESE VEHICLES. I AM REFUSING TO TAKE THE TRUCK BACK AS I HAUL HEAVY LOADS IN MY CONTRACTING BUSINESS AND CAN NOT DRIVE A VEHICLE THAT WILL NOT STOP. I AM AMAZED AT THE CAVALIER ATTITUDE OF THIS DEALERSHIP, BUT NOT SURPRISED AS I HAVE HAD PREVIOUS PROBLEMS THERE OVER THE YEARS. I WILL ALSO BE ADDRESSING THIS ISSUE WITH AN ATTORNEY AS I BELIEVE THEY WILL BE STUBBORN AND DIFFICULT TO MOVE FROM THEIR POSITION FROM WHAT I HAVE HEARD SO FAR. I HAVE AS OF YET, BEEN UNABLE TO CONTACT FORD MOTOR CORPORATION REGARDING THIS PROBLEM AND BELIEVE THIS IS A GOOD START HERE. *TR

• Hydraulic1

  • Filed Jul 2010

    I BOUGHT A 2010 FORD F 250 SUPER DUTY TRUCK ON JUNE 11 2010. I BEGAN TO HAVE INTERMITTENT BRAKE PROBLEMS (NO STOPPING) THE PROBLEM INCREASED UNTIL I WAS ALMOST UNABLE TO STOP THE VEHICLE ( AT 15 MPH ) WITH ALL MY WEIGHT ON THE PEDAL ( ALL 240 POUNDS OF ME). I HAD THE TRUCK TOWED TO THE DEALER SHIP (HARPER MOTORS MID CITY FORD IN EUREKA CA.) IT HAS BEEN THERE FOR TWO DAYS. TODAY I WAS INFORMED THAT A FORD ENGINEER HAD BEEN THERE AND NOT ONLY WERE THEY ABLE TO RECREATE THE PROBLEM IN MY TRUCK. THAT THEY SUBSEQUENTLY TOOK OTHER BRAND NEW 2010 F 250'S ON THE LOT AND WERE ABLE TO GET SIMILAR FAILURES IN THOSE VEHICLES. I WAS THEN INFORMED THAT THERE WAS NO FIX FOR THIS, THAT THEY BELIEVED THAT IT WAS AN INHERENT PROBLEM WITH THESE VEHICLES. I AM REFUSING TO TAKE THE TRUCK BACK AS I HAUL HEAVY LOADS IN MY CONTRACTING BUSINESS AND CAN NOT DRIVE A VEHICLE THAT WILL NOT STOP. I AM AMAZED AT THE CAVALIER ATTITUDE OF THIS DEALERSHIP, BUT NOT SURPRISED AS I HAVE HAD PREVIOUS PROBLEMS THERE OVER THE YEARS. I WILL ALSO BE ADDRESSING THIS ISSUE WITH AN ATTORNEY AS I BELIEVE THEY WILL BE STUBBORN AND DIFFICULT TO MOVE FROM THEIR POSITION FROM WHAT I HAVE HEARD SO FAR. I HAVE AS OF YET, BEEN UNABLE TO CONTACT FORD MOTOR CORPORATION REGARDING THIS PROBLEM AND BELIEVE THIS IS A GOOD START HERE. *TR

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.