2010 Ford F-250 Super Duty

What owners should know

Covers 2008–2010 · 6.4L Power Stroke diesel, 5.4L V8 and 6.8L V10 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2010 Ford F-250 Super Duty. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Front-end shake (death wobble)

  Moderate DIY

  Signs: Violent shaking of the steering wheel and front end after hitting a bump, usually at 45+ mph. Slowing down hard is often the only way to stop it.

  Fix: Find and replace the worn parts, most often the track bar or its bushings, then check ball joints, tie rod ends, the drag link and alignment. A new steering stabilizer alone usually only hides the problem.

  Shop: track barShop: steering stabilizer▶ How-to videos

• 6.4L radiator leak

  Hard DIY

  Signs: Coolant loss, wet spots or white crust on the radiator, especially along the upper seam.

  Fix: Replace the radiator. Shops also commonly check the thermostats, since a faulty bypass thermostat can stress the radiator.

  Shop: 6.4 Powerstroke radiator▶ How-to videos

• 6.4L fuel in the oil

  Easy DIY

  Signs: Oil level rises over full, or the oil smells of diesel.

  Fix: Check the oil level often and change oil more frequently if it climbs. Long highway drives let the exhaust filter clean itself with less fuel washing into the oil. Avoid long idling.

  Shop: 6.4 Powerstroke oil filter▶ How-to videos

• 6.4L cracked up-pipes

  Hard DIY

  Signs: Exhaust smell or ticking under the hood, soot around the turbo, slow turbo response.

  Fix: Replace the up-pipes with new or upgraded pipes and gaskets.

  Shop: 6.4 Powerstroke up pipes▶ How-to videos

• 6.4L EGR cooler failure

  Best left to a shop

  Signs: Coolant loss, white smoke, EGR codes.

  Fix: Replace the EGR cooler(s). The 6.4L has two, and it's a large job.

  Shop: 6.4 Powerstroke EGR cooler▶ How-to videos

• Worn ball joints and tie rods

  Hard DIY

  Signs: Clunks over bumps, wandering steering, uneven tire wear, or play when you rock a lifted front wheel.

  Fix: Replace worn ball joints and tie rod ends, then get an alignment. Ball joints need a press tool, which many parts stores lend out.

  Shop: ball jointsShop: tie rod end▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Steering

  Dec 2020 · #20E090000

  Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.

  Risk and fix

  Risk: If the steering locks, it can increase the risk of a crash.

  Fix: Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Steering44

  1 involved a crash

  • Filed Apr 2025

    The contact owns a 2010 Ford F-250. The contact stated that while driving at an undisclosed speed, there was play in the steering wheel. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 20E090000 (Steering, Suspension, Equipment). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 85,000.

  • Filed Apr 2025

    2010 F250 repeatably experienced violent shaking of the front wheels and steering at highway speeds (commonly referred to as "death wobble"). This shaking has been so violent that I had no control of the vehicle steering and had to abruptly brake and slow to a near stop in 75 mph traffic! Vehicle has 71K miles and has been very well maintained and garage kept (single owner). Substantial repairs have been made to replace steering dampener, track bar, drag link, and steering gear. Technician explained that all of these parts were severely damaged from the death wobble.

  • Filed Jul 2024

    I have a 2010 Ford,F250 Super Duty 4wd. After hitting a "transition" bump on a feeder road to a hiway I encountered violent shaking of my front end. I was accelerating to hiway speed of 70mph but I was almost forced off the road at 60 so I slowed to 50mph. The front end was still shaking so I pulled over to inspect the wheels because it felt like they were loose. Nothing was obvious so I got back on the freeway and could not drive over 40 then. Even still it shook. I was about 60 miles from home on Saturday. I took the truck to my local shop and he informed me that it was the "death wobble"! I was unaware of this "safety issue" until then. There were 3 components on the front end that were replaced and the cost was $811.50!! There were no warning lights or buzzers before the incident and if I was not a cautious driver I would have certainly run off the road and, or, injured. No photos were taken or police reports but I do have an invoice. I feel something should be done about this especially if Ford is aware of the issue. If safety is a concern of theirs, they certainly do not live up to it! Along with the money and stress it is costing people. Ive called Ford CS and they told me there's nothing they can do.

  • Filed May 2024

    When driving and hitting small cracks/holes/rough road the whole front of truck bounce and causes steering issues and also rough riding and also causes a really bad vibration.

  • Filed Mar 2023

    At about 45 mph front end will start shakin and have to come almost a stop then resume down road I havesteering arn, tierod ends replace, front end align by front specialist and still doing this also tires were rotated.Ford did all work except independent wheel alignment. No insurane notified.

  • Showing the 5 most recent of 44.
• Suspension38

  1 involved a crash

  • Filed Apr 2025

    2010 F250 repeatably experienced violent shaking of the front wheels and steering at highway speeds (commonly referred to as "death wobble"). This shaking has been so violent that I had no control of the vehicle steering and had to abruptly brake and slow to a near stop in 75 mph traffic! Vehicle has 71K miles and has been very well maintained and garage kept (single owner). Substantial repairs have been made to replace steering dampener, track bar, drag link, and steering gear. Technician explained that all of these parts were severely damaged from the death wobble.

  • Filed Jul 2024

    I have a 2010 Ford,F250 Super Duty 4wd. After hitting a "transition" bump on a feeder road to a hiway I encountered violent shaking of my front end. I was accelerating to hiway speed of 70mph but I was almost forced off the road at 60 so I slowed to 50mph. The front end was still shaking so I pulled over to inspect the wheels because it felt like they were loose. Nothing was obvious so I got back on the freeway and could not drive over 40 then. Even still it shook. I was about 60 miles from home on Saturday. I took the truck to my local shop and he informed me that it was the "death wobble"! I was unaware of this "safety issue" until then. There were 3 components on the front end that were replaced and the cost was $811.50!! There were no warning lights or buzzers before the incident and if I was not a cautious driver I would have certainly run off the road and, or, injured. No photos were taken or police reports but I do have an invoice. I feel something should be done about this especially if Ford is aware of the issue. If safety is a concern of theirs, they certainly do not live up to it! Along with the money and stress it is costing people. Ive called Ford CS and they told me there's nothing they can do.

  • Filed May 2024

    When driving and hitting small cracks/holes/rough road the whole front of truck bounce and causes steering issues and also rough riding and also causes a really bad vibration.

  • Filed Sep 2022

    The vehicle has been experiencing a death wobble in the front suspension for about 2 years. I have had regular maintenance of the vehicle at a local ford dealership. The first incident occurred shortly after I had the vehicle serviced for oil change and tire rotation. I was driving about 75 mph on the I-5 freeway and ran over a transition in the road from blacktop to cement, the entire front end began to violently shake. I slowed down and pulled over and didnt notice anything out of the ordinary, so I continued on. About 30 miles further, I hit a small pothole in the road with the driver side front tire, and the entire front end again began to violently shake. I slowed down and moved to the right, and when I reached about 40 mph, the shaking stopped. I took the vehicle to capistrano ford and they said some bushings were worn, so they replaced them. When I picked the vehicle up and started driving on the freeway, the violent shaking occurred again. I returned the vehicle to capistrano ford, and they said they could not duplicate the problem. I had them rotate the tires back to their original positions and did not have another incident for several months. Then, the violent shaking occurred once again, so I returned the vehicle to capistrano ford, and had the shocks replaced. They inspected the suspension but did not recommend any other parts be replaced. The violent shaking has continued to occur, and has recently become more frequent. The vehicle has about 106,000 miles, is in excellent condition and has been regularly maintained only at capistrano ford. I am inputting the date of the most recent incident, although it first occurred about 2 years ago.

  • Filed Jul 2022

    Driving down the road, hit a bump in road, and front end began to shake so hard that I lost control of the truck and ended up on side of the road. Began to try and drive the truck home (less than 5 miles away), it began to shake 2 more times. Called dealership, they stated it was a "Death Wobble"...but they don't fix them or correct the issue. I would have to pay for it myself.

  • Showing the 5 most recent of 38.
• Unknown or Other11

  • Filed May 2024

    When driving and hitting small cracks/holes/rough road the whole front of truck bounce and causes steering issues and also rough riding and also causes a really bad vibration.

  • Filed Mar 2024

    I bought this truck 03/24/203 and driving next and the truck shook like serious crazy like violently crazy .I called Executive Auto Sales and he said it’s what you called death wobble… wtf. But he insisted it’s and easy fix, I changed what he said and slow down. This morning it almost cause a trained wrecked on rush scared the shit trying to slow down and moved to side… Freaking scary Hope didn’t re injured my neck and back … smh. Freaking scary for me and everyone else….

  • Filed Jul 2020

    IGNITION KEY GOT STUCK IN TAIL GATE OF TRUCK COSTED ME 450.00 TO GET TAKEN OUT BY ROUNDTREE FORD IN LAKE CITY FLORIDA

  • Filed May 2020

    I HAVE THE DEATH WOBBLE PROBLEM ON MY SUPER DUTY TRUCK AND IT'S HAPPENING EVERY DAY ALL THE TIME WHEN I'M BRINGING ON MORE THAN 45 OR 55 MPH AND I HIT A HOLE ON THE ROAD I'M AFRAID TO BRIBE MY TRUCK. *TR

  • Filed Apr 2020

    DRIVING ON THE HIGHWAY AT SPEEDS BETWEEN 65-75 MPH, WHEN YOU HIT A BUMP, OR ANY ROUGH PATCH OF ROAD, THE TRUCK SHAKES VIOLENTLY IN THE FRONT END. I HAVE HEARD THIS REFERRED TO AS THE 'DEATH WOBBLE'. THIS HAS BEEN HAPPENING PERIODICALLY OVER THE YEARS I HAVE OWNED THE TRUCK. DESPITE NEW TIRES, ALIGNMENT, SHOCKS, BRAKES, ETC., THE TRUCK STILL HAS THIS WOBBLE. THERE ARE TWO SPOTS ON THE HIGHWAY I TRAVEL WITHIN 15 MINUTES OF MY HOUSE THIS HAPPENS EVERY TIME I DRIVE THE TRUCK. BOTH ARE WHERE THE ROAD TRANSITIONS TO A BRIDGE OVERPASS.

  • Showing the 5 most recent of 11.
• Engine11

  1 involved a fire

  • Filed Feb 2021

    TL* THE CONTACT OWNS A 2010 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THERE WAS OIL LEAKING ON THE GROUND. ADDITIONALLY, THERE WAS SMOKE EMERGING FROM THE EXHAUST STACK. THE VEHICLE WAS TAKEN TO EMPIRE FORD OF NEW BEDFORD (395 MT PLEASANT ST, NEW BEDFORD, MA 02746, (833) 344-1937) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HIGH-POWER FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000. THE CONSUMER STATED AFTER MANY REPAIR ATTEMPTS AND NEWLY ADDED PARTS, THE FUEL WAS STILL LEAKING INTO THE OIL. THE CONSUMER STATED THE FAILURE BEGAN THE SAME WEEK THE VEHICLE WAS PURCHASED. *JS

  • Filed Feb 2021

    FORD F-250 SUPER DUTY KING RANCH (2010) WITH A 6.4 POWERSTROKE ENGINE. THE 3RD CYLINDER BLEW UP AND THE PISTON CAME APART AND SCARRED THE CYLINDER WALL UP. THIS IS SUPPOSEDLY A KNOWN ISSUE WITH THE NEW EMISSIONS EQUIPMENT THAT WAS ADDED TO THE VEHICLE TO FORCE DIESELS TO HAVE TO PASS SMOG. THIS ISSUE SHOULD HAVE BEEN ADDRESSED BY FORD WHEN IT STARTED HAPPENING TO AVOID PEOPLE HAVING TO REPLACE THEIR ENGINES AT A COST OF $20K.

  • Filed Nov 2020

    DRIVING ON EXPRESSWAY IN GEORGIA VEHICLE SHUT DOWN APPROXIMATELY 90 MILES AFTER GETTING GAS. TOWED VEHICLE TO FORD DEALER WHO SAID THERE WAS GAS IN THE DIESEL FUEL TANK WHICH RESULTED IN BLOWN ENGINE. STATE FARM WAS CALLED, AFTER ABOUT 2 WEEKS THEY TOOK SAMPLES AND CLAIMED THERE WAS NO EVIDENCE OF GAS. THEY CLAIMED THERE WERE ISSUES WITH THE ENGINE (6.4 SUPER DUTY FORD) IN THE PAST. WE PUT 20,000 INTO THE TRUCK TO HAVE THE ENGINE REPLACED. NOW WE ARE WONDERING IF THIS COULD HAPPEN AGAIN.

  • Filed Feb 2020

    TRAVELING ON I-15 FREEWAY IN SOUTHERN CALIFORNIA, GOING 70 MPH ON CRUISE. HEAD A LOUD "BANG", PULLED OVER AND SAW DAMAGE TO UNDERSIDE OF VEHICLE AND FLUIDS LEAKING. TRANSFER CASE APPEARED TO BE SPLIT OPEN. TOWED TO MOJAVE FORD DEALERSHIP IN BARSTOW CALIFORNIA, WHERE REPAIRS WERE MADE. DESCRIPTION OF FINDINGS IS ATTACHED BELOW. PROBLEM SEEMS TO HAVE ORIGINATED IN THE 4WD SYSTEM. TRUCK WAS IN 2WD IN THE CAB, HOWEVER VACUUM HUBS WERE IN 4WD. MECHANIC STATED THAT THIS IS A PROBLEM WITH FORD TRUCKS. NO RECALL ON FILE. POST REPAIR, THE TRUCK STILL STAYS IN 4WD WHEN REVERTING TO 2WD FROM THE CAB. OPERATOR IS REQUIRED TO MANUALLY PUT HUBS INTO 2WD.

  • Filed Dec 2018

    TL* THE CONTACT OWNS A 2010 FORD F-250. WHILE SLOWING DOWN AT A STOP LIGHT, THE VEHICLE ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL HARSHLY AND THE ENGINE REVVED. THE CONTACT TURNED OFF THE ENGINE AND HAD TO RESTART THE VEHICLE A FEW EXTRA TIMES IN ORDER TO DRIVE HOME SAFELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,800.

  • Showing the 5 most recent of 11.
• Engine And Engine Cooling11

  • Filed Feb 2012

    I RECENTLY PURCHASED A 2010 F-250 SD, 6.4L PICKUP. I WAS DRIVING ALONG A CITY SURFACE STREET AND LOOKED IN MY REAR VIEW MIRROR, AND NOTICED A THICK WHITE CLOUD BANK BILLOWING BEHIND ME, GENERATING FROM MY EXHAUST PIPE. I ABOUT HAD A HEART ATTACK, THINKING MY TRUCK JUST BLEW AN ENGINE. I IMMEDIATELY DROVE IT BACK TO HAVE THE SERVICE DEPARTMENT TO FIX IT. THE SERVICE DEPARTMENT STATED THAT,? FORD IS AWARE OF THE SMOKING ISSUE AND CONSIDERS THIS NORMAL WITH NO FIX?. THEY MENTIONED THIS COULD BE CAUSED BY MOISTURE CONDENSATION. THAT DOESN'T SEEM FEASIBLE SINCE HERE IN THE PACIFIC NORTHWEST THERE?S MOISTURE IN THE AIR JUST ABOUT ALL YEAR LONG. THE TRUCK CONTINUES TO BLEACH THIS HEAVY, THICK SMOKE, ABOUT EVERY 20 TO 40 MILES, FOR APPROX. 45-120 SECONDS. I?M CONCERNED ABOUT THIS BEING A PUBLIC HAZARD/SAFETY ISSUE. WHEN IT BILLOWS, I CAN SEE CARS PEELING OUT FROM BEHIND ME, THINKING MY TRUCK IS ON FIRE. I'VE EVEN HAD PEOPLE PULL ALONG SIDE MY TRUCK AND GIVE ME AN EARFUL, ALONG WITH SEVERAL OBSCENE GESTURES. IT'S IRONIC THAT THIS 6.4L DIESEL ENGINE HAS BEEN ADVERTISED AS CLEAN BURNING, LESS POLLUTION, IF A POLICE OFFICER OBSERVES THIS, I COULD GET A TRAFFIC CITATION. WE HAVE EXPRESSED OUR SAFETY CONCERNS AS WELL AS CONCERN FOR THE ENVIRONMENT AND RE-SALE TO THE FORD DEALERSHIP, (NOT TO MENTION HOW EMBARRASSING THIS IS WHEN THE TRUCK BILLOWS). MANY PHONE CONVERSATIONS HAVE TAKEN PLACE WITH THE SERVICE DEPT. AS WELL AS BRINGING THE TRUCK BACK AND WE STILL CANNOT GET THIS RESOLVED. IT'S A HEAD SCRATCHER TO ME AS TO WHY THE SALESMAN DIDN'T MENTION THIS ISSUE WHEN WE FIRST LOOKED AT THE TRUCK, SURELY HE SHOULD KNOW THE PRODUCT HE IS TRYING TO GET RID OF. *TR

  • Filed Dec 2011

    TL* THE CONTACT OWNS A 2010 FORD F-250 SD DIESEL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, EXHAUST FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 82,000.

  • Filed Nov 2011

    TL* THE CONTACT OWNS A 2010 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED TO 20 MPH. A SENSOR BEGAN TO ILLUMINATE, INDICATING THAT THE VEHICLE WAS CLEANING ITS EXHAUST. THE CONTACT ALSO STATED THAT THE VEHICLE DECELERATED DURING THIS FAILURE AND BEGAN TO AGAIN ACCELERATE ONCE THE SENSOR TURNED OFF. THE FAILURE RECURRED ON MORE THAN ONE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS NORMAL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,600.

  • Filed Nov 2011

    DRIVING DOWN THE HIGHWAY AND THE TRUCK PICKED UP SPEED BY ITSELF UNTIL IT REACHED 95 MPH THEN THE ENGINE BOGGED DOWN REPEATLY,THEN I SHUT THE ENGINE DOWN AND RESTARTED IT AND IT WORKED OK UNTIL EVENING THEN THE TRUCK FAILED TO START AND THE STARTER KEPT TURNING WITHOUT ME TOUCHING THE KEY. *TR

  • Filed Aug 2011

    2010 F-250 40K MILES HAS BEEN IN AND OUT OF THE SHOP SINCE PURCHASED 14 SERVICE REPAIRS AND 8 OF THE 14 REPAIRS HAVE BEEN MAJOR, TRANSMISSION WAS LEAKING AND DOWN SHIFTING WHILE ON THE HIGHWAY, HAD TO BE REPAIRED, CRUISE CONTROL WENT OUT WHILE ON THE FREEWAY AND THE TRUCK LOST ALL POWER WHILE ON A HIGHLY CONGESTED HIGHWAY, IT HAS HAD THE SAME PROBLEM A FEW TIMES NOW, DEFECTIVE INSTRUMENT CLUSTER FUEL, SPEEDOMETER. EGR VALVES WENT OUT AND STALLED IN THE MIDDLE OF A INTERSECTION WITH A 30 FOOT TRAILER, WHICH THAT HAPPENED TWICE, FORD SAYS WELL THIS HAS NEVER HAPPENED TO ANY OTHER VEHICLES THAT THEY HAVE DEALT WITH. THIS HAS RECURRED MULTIPLE TIMES, WHICH CAUSES TRAFFIC CONGESTION AND COULD POSSIBLY RESULT IN MAJOR ISSUES OR ACCIDENTS, TRUCK WAS PURCHASED TO HAUL A TRAILER AND WE DO NOT TRUST IT AT ALL SINCE IT HAS BROKE DOWN SO MANY TIMES. WHEN YOU PRESS THE ACCELERATOR LOADED OR UNLOADED IT HAS A HESITATION BEFORE IT GOES, SOMETIMES IT TAKES AWHILE TO GET UP TO SPEED, FUEL INJECTORS HAVE BEEN REPLACED ALSO. WHEN THE CLEANING EXHAUST SYSTEM IS ON IT STARTS TO DECELERATE AND YOU LOSE A GOOD AMOUNT OF POWER. *KB

  • Showing the 5 most recent of 11.
• Fuel System8

  • Filed Jul 2025

    The contact owns a 2010 Ford F-250. The contact stated that while her husband was driving on the highway at 65 MPH, the vehicle lost automotive power, and the message “Service Vehicle Soon” was displayed. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the high-pressure fuel pump was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,578.

  • Filed Oct 2024

    The contact owns a 2010 Ford F-250. The contact stated that while driving, at unknown speeds, the vehicle stalled. There were no warning lights illuminated. The contact called an independent mechanic, who informed the contact that the failure was due to the fuel pump. The local dealer was contacted, who referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 143,000.

  • Filed Jun 2023

    The contact owns a 2010 Ford F-250. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power and stalled, but independently regained motive power. The vehicle was taken to the dealer and diagnosed with fuel system failure; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 101,000.

  • Filed Aug 2014

    TL* THE CONTACT OWNS A 2010 FORD F-250. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER FIFTEEN MINUTES. THE FAILURE OCCURRED SEVEN TIMES. AN INDEPENDENT MECHANIC STATED THAT THE FUEL INJECTOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,400.

  • Filed Feb 2013

    TL* THE CONTACT OWNS A 2010 FORD F250. THE CONTACT STATED THAT THE FUEL TANK TOOK ONE HOUR TO BE FILLED. THE DEALER ADVISED THAT THE VAPOR BOX DESIGN WAS DEFECTIVE AND CAUSED THE VAPOR BOX TO COLLECT DIRT, BLOCKING THE VAPORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 117,000. UPDATED 04/03/13*LJ THE CONSUMER STATED WHEN FILLING THE GAS TANK THE FUEL SPILL OUT ONTO THE GROUND AND THE PERSON FUELING THE TANK. UPDATED 05/10/2013 *JS

  • Showing the 5 most recent of 8.
• Electrical System8

  1 involved a fire

  • Filed Dec 2023

    The contact owns a 2010 Ford F-250. The contact stated that the battery needed to be replaced. The contact connected the battery to a battery charger to charge the battery so that he could drive the vehicle to the local auto store to purchase a new battery. The contact stated when he connected the new battery, he noticed there was no electrical power. The contact stated that the power switch for the windows and the doors were inoperable. The contact also stated the turn signals, and all the lights were inoperable. The contact stated that the ABS and check engine warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed electrical junction box and corroded wires. The contact was informed that the electrical junction box and wires needed to be replaced. The vehicle was not repaired. The contact was advised not to drive the vehicle due to an electrical fire risk. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.

  • Filed Oct 2021

    Alternator caught fire.

  • Filed Jul 2020

    IGNITION KEY GOT STUCK IN TAIL GATE OF TRUCK COSTED ME 450.00 TO GET TAKEN OUT BY ROUNDTREE FORD IN LAKE CITY FLORIDA

  • Filed Aug 2017

    TL* THE CONTACT OWNS A 2010 FORD SUPER DUTY. WHILE DRIVING 20 MPH AND TURNING ON A BEND, THE ENTIRE IGNITION LOCK CYLINDER FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LITHIA FORD LINCOLN OF BOISE 8853 W. FAIRVIEW AVENUE, BOISE, ID 83704) WHERE IT WAS DIAGNOSED THAT THE LOCKING PIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 44,000. UPDATED 10/26/17*LJ THE CONSUMER STATED THE IGNITION CYLINDER FELL OUT THE KEY STILL INSERTED. THE IGNITION CYLINDER AND KEYS HAD TO BE REPLACED. *JS

  • Filed Jul 2017

    TL* THE CONTACT OWNS A 2017 (NA) FORD SUPER DUTY. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT WAS UNABLE TO SEE THE INSTRUMENT PANEL DURING THE DAYLIGHT. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL LOOKED POLAROID DURING THE DAYLIGHT. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. FORD MOTOR COMPANY WAS CONTACTED AT 800-444-3311 AND ADVISED THE CONTACT TO CALL THE RECALL HOTLINE AT 866-436-7332. THE CONTACT CALLED THE HOTLINE AND WAS INFORMED THAT NO RECALL WAS ASSOCIATED WITH THE VEHICLE AND TO CONTACT NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,428. UPDATED 08/18/17*LJ *CN

  • Showing the 5 most recent of 8.
• Power Train8

  1 involved a fire

  • Filed Feb 2020

    TRAVELING ON I-15 FREEWAY IN SOUTHERN CALIFORNIA, GOING 70 MPH ON CRUISE. HEAD A LOUD "BANG", PULLED OVER AND SAW DAMAGE TO UNDERSIDE OF VEHICLE AND FLUIDS LEAKING. TRANSFER CASE APPEARED TO BE SPLIT OPEN. TOWED TO MOJAVE FORD DEALERSHIP IN BARSTOW CALIFORNIA, WHERE REPAIRS WERE MADE. DESCRIPTION OF FINDINGS IS ATTACHED BELOW. PROBLEM SEEMS TO HAVE ORIGINATED IN THE 4WD SYSTEM. TRUCK WAS IN 2WD IN THE CAB, HOWEVER VACUUM HUBS WERE IN 4WD. MECHANIC STATED THAT THIS IS A PROBLEM WITH FORD TRUCKS. NO RECALL ON FILE. POST REPAIR, THE TRUCK STILL STAYS IN 4WD WHEN REVERTING TO 2WD FROM THE CAB. OPERATOR IS REQUIRED TO MANUALLY PUT HUBS INTO 2WD.

  • Filed Aug 2018

    2010 FORD F 250. CONSUMER WRITES IN REGARDS TO FAILED CATALYTIC CONVERTER. *LD *JS

  • Filed Apr 2018

    SINCE I HAVE OWNED THIS TRUCK FROM 2010 TO CURRENT I HAVE HAD PROBLEMS WITH THE EXHAUST MANIFOLDS AND A TRANSMISSION OVERFLOW RELIEF VALVE. THE EXHAUST MANIFOLDS KEEP POPPING THE STUDS WHICH ALLOWS FUMES INSIDE THE TRUCK UPON A $2000.00 BILL EVERY TIME... THIS ISSUE COULD CAUSE THE WHOLE EXHAUST SYSTEM TO FALL RIGHT OUT FROM UNDER THE TRUCK WHILE DRIVING. THE OTHER ISSUE IS THE TRANS OVERFLOW....EVERYTIME IT HAPPENS IT SPITS THE FLUID OUT ALL OVER THE EXHAUST WHICH CAUSES A FIRE EVERYTIME. I HAVE BEEN REPORTING THESE PROBLEMS SINCE I HAVE PURCHASED THE TRUCK.THESE PROBLEMS NEED TO BE ADRESSED BEFORE SOMEONE GETS HURT OR WORSE.

  • Filed Sep 2017

    TL* THE CONTACT OWNS A 2010 FORD F-250. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL WITHOUT WARNING. THE CONTACT STATED THAT THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD AND THE ENGINE REVVED. THE CONTACT PLACED THE GEAR IN NEUTRAL, SLAMMED ON THE BRAKES, AND TURNED OFF THE IGNITION. THE VEHICLE LOST POWER AND WAS COASTED TO THE CONTACT'S RESIDENCE. THE DEALER WAS CONTACTED (SIMMONS ROCKWELL, 7327 NY-54, BATH, NY, 607-770-7600) AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND NOT INCLUDED IN A RECALL. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

  • Filed Feb 2012

    TWICE I HAVE TAKEN MY TRUCK TO THE DEALERSHIP FOR A TAPPING NOISE. THE NOISE SEEMS TO OCCUR WHEN ITS REALLY COLD OUTSIDE OR VEHICLE HASN'T BEEN RUN FOR COUPLE DAYS. THE NOISE LASTS ABOUT 10 SECONDS THAN GOES AWAY. OF COURSE DEALERSHIP AND FORD SAID THE VEHICLE IS WITHIN SPECIFICATIONS. YESTERDAY, I NOTICED A STRONG BURNING SMELL LIKE A CLUTCH WAS GOING OUT, ONLY PROBLEM IS MINE IS AN AUTOMATIC. TRUCK ONLY HAS 50K MILES AND I STARTED HAVING THE TAPPING NOISE AROUND 32K MILES. *TR

  • Showing the 5 most recent of 8.
• Wheels7

  • Filed Jul 2019

    WE HAVE A 2010 FORD F250 SUPERDUTY DIESLE WITH APPROX 105K MILES ON IT. WHILE DRIVING DOWN THE CITY HIGHWAY (ROUTE 15 SOUTH IN WILLIAMSPORT, PA) AT APPROXIMATELY 64 MPH I WAS ON A BRIDGE THAT THE ROAD TURNED SLIGHTLY TO THE LEFT TO MERGE INTO ANOTHER HIGHWAY AND WHEN I HIT THE EXPANSION JOINT THE TRUCK STARTED TO VIOLENTLY SHAKE OUT OF CONTROL BOUNCING THE TRUCK TOWARD THE RAIL GUARD. I APPLIED THE BREAKS TO SLOW THE TRUCK DOWN. IT TOOK ALL THE STREGNTH I HAD IN MY ARMS TO KEEP THE TRUCK ON THE ROAD. WHEN AT APPROX 35MPH THE SHAKING FINALLY SUBSIDED. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED IN OUR TRUCK. MY HUSBAND HAS EXPERIENCED IT A FEW TIMES. AFTER RESEARCHING ON THE INTERNET I FOUND THAT THERE IS A FORD TECHNICAL SERVICE BULLETIN 18-2268 FOR THIS AND IT IS BEING CALLED THE DEATH WOBBLE. WE ARE TAKING OUR TRUCK IN TOMORROW TO BE SERVICED AT OUR LOCAL FORD DEALER, BUT THIS IS VERY DANGEROUS ISSUE AND SHOULD BE A FORD RECALL. EVERYTHING I AM READING ONLINE IS POINTING TO A KNOWN ISSUE WITH THE STEERING LINKAGE DAMPER/ADJUST ASSEMBLY AND CLEARANCE BETWEEN THE AXLE AND THE BEARINGS IN THE HUB ASSEMBLY. BELOW ARE THE PART NUMBERS THAT ARE LISTED IN THE FORD TECHNICAL SERVICE BULLETIN 18-2268: PART NUMBERDESCRIPTIONQUANTITY HC3Z-3E651-D STEERING LINKAGE DAMPER1 5C3Z-3B440-EEE 1 ADJUSTER ASSEMBLY2 5C3Z-3B440-DDD 3/4 ADJUSTER ASSEMBLY2 5C3Z-3B440-CCC 1/2 ADJUSTER ASSEMBLY2 5C3Z-3B440-BBB 1/4 ADJUSTER ASSEMBLY2 F2TZ-3A049-A CASTLE NUT2 W525288-S437 COTTER PIN2 I REALLY FEEL THIS NEEDS TO BE ADDRESSED WITH FORD AND PUT IN AS A RECALL BEFORE SOMEONE DIES. PLEASE BE PROACTIVE TO SAVE LIVES.

  • Filed Jun 2018

    TIRES REPLACED DUE TO BELT SEPARATION AT THE EDGE OF THE TREAD, CAUSING A SEVERE VIBRATION ABOVE 35MPH. THE TIRES DOT WAS CHECKED WITH MANUFACTURERS LIST OF RECALLS AND EVEN THOUGH THE TIRES WERE MANUFACTURED IN 2009, THEY WERE NOT INCLUDED. I FEEL THEY SHOULD ALSO BE INCLUDED SINCE THE SAME SET OF CONDITIONS ARE APPLICABLE TO THESE TIRES.

  • Filed May 2016

    EXPERIENCED VIBRATION IN THE FRONT END OF THE TRUCK AT ALL SPEEDS ON LOCAL COUNTY ROAD. TOOK THE F250 TO SUMMERVILLE FORD TO BE ALIGNED AND BALANCED. FORD FOUND THE RIGHT FRONT TIRE'S STEEL BELT HAD SEPARATED AND REPLACED THE TIRE WITH THE SAME BRAND AND SIZE. CONTINENTAL LT275/65R18.

  • Filed Apr 2016

    CONTINENTAL CONTITRAC M+S LT275/65R18E 123/120S IS THE ORIGINAL TIRE ON OUR 2010 TRUCK. WE HAD TO REPLACE 1 TIRE DUE TO STEEL BELT SEPARATION. I SEE CONTINENTAL RECALLED 2008 AND 2009 BUT DON'T SEE MENTION OF 2010 BEING RECALLED.

  • Filed Feb 2016

    WHILE DRIVING MY 2010 FORD F250 SUPER DUTY ON THE HIGHWAY I DROVE OVER A BUMP IN THE ROAD. THE TRUCK BEGAN TO SHAKE VIOLENTLY. IT FELT LIKE IT WAS GOING TO FALL APART WHILE STILL IN MOTION. I TRIED TO HIT THE BRAKE BUT THAT SEEMED TO EXACERBATE THE PROBLEM. I TRIED TO ADJUST THE STEERING WHEEL IN HOPES TO ALIGN SOME DEFUNCT COMPONENT. NOTHING SEEMED TO HELP EXCEPT TO LET OFF THE GAS AND ATTEMPT TO CONTROL THE VEHICLE AND AVOID A POTENTIAL FATAL ACCIDENT. THIS REALLY WAS A FRIGHTENING EVENT, IT WAS ALL I COULD DO TO MAINTAIN A SAFE DISTANCE AROUND ME SO NOT TO COLLIDE WITH OTHER DRIVERS.

  • Showing the 5 most recent of 7.
• Tires4

  • Filed Feb 2026

    A shake or shimmy at 49 ,50 mph. Ase mechanic confirmed all four tires belts have shifted.

  • Filed Feb 2017

    CONTINENTAL CONTITRAC. I ALREADY REPORTED ISSUE WITH ONE TIRE 12/15/15 #10854773 AND NOW HAVE HAD TO REPLACE ANOTHER 2 TIRES. ONE CAUSED VIBRATION EVEN AT SLOW SPEED. IT WAS TOO DANGEROUS TO DRIVE SO WE HAD TO TOW THE CAR TO GET THE TIRE REPLACED. WHILE AT STORE, WE WERE INFORMED ABOUT CRACKS ON ANOTHER TIRE AND HAD TO GET IT REPLACE. THERE WAS A RECALL FOR 2008 AND 2009 ORIGINAL TIRES ON F250 BUT NOT FOR 2010.

  • Filed Feb 2016

    TL* THE CONTACT OWNS A 2010 FORD F-250 EQUIPPED WITH CONTINENTAL CONTI TRAC RADIAL TIRES, SIZE DLT 275/65/R18 (NA). WHILE DRIVING APPROXIMATELY 70 MPH A SEVERE VIBRATION WAS SUDDENLY PRESENT ON THE PASSENGER SIDE OF THE VEHICLE. THE FRONT PASSENGER SIDE TIRE EXPERIENCED TREAD SEPARATION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT NOTIFIED. ON 2/21/2016, THE FRONT DRIVER SIDE TIRE EXPERIENCED THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE MOST RECENT FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 25,800.

  • Filed May 2011

    TL* THE CONTACT OWNS A 2010 FORD F-250 SD WITH BF GOODRICH RUGGED TRAIL TIRES, SIZE 265/70/R17, DOT NUMBER 121118R. THE CONTACT STATED THAT THE TIRE SIDEWALLS WERE DRY ROTTEN AND THE TREAD WAS BEGINNING TO SEPARATE. THE MANUFACTURER WAS CONTACTED WHO OFFERED HIM TO COVER A PERCENTAGE OF THE TIRE PURCHASE BUT THE CONTACT DECLINED. THE TIRES WERE NOT REPLACED. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE. UPDATED 07/20/11*LJ UPDATED 3/1/11 *CN

• Diesel4

  • Filed Jul 2025

    The contact owns a 2010 Ford F-250. The contact stated that while her husband was driving on the highway at 65 MPH, the vehicle lost automotive power, and the message “Service Vehicle Soon” was displayed. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the high-pressure fuel pump was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,578.

  • Filed Oct 2024

    The contact owns a 2010 Ford F-250. The contact stated that while driving, at unknown speeds, the vehicle stalled. There were no warning lights illuminated. The contact called an independent mechanic, who informed the contact that the failure was due to the fuel pump. The local dealer was contacted, who referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 143,000.

  • Filed Jun 2023

    The contact owns a 2010 Ford F-250. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power and stalled, but independently regained motive power. The vehicle was taken to the dealer and diagnosed with fuel system failure; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 101,000.

  • Filed Aug 2011

    2010 F-250 40K MILES HAS BEEN IN AND OUT OF THE SHOP SINCE PURCHASED 14 SERVICE REPAIRS AND 8 OF THE 14 REPAIRS HAVE BEEN MAJOR, TRANSMISSION WAS LEAKING AND DOWN SHIFTING WHILE ON THE HIGHWAY, HAD TO BE REPAIRED, CRUISE CONTROL WENT OUT WHILE ON THE FREEWAY AND THE TRUCK LOST ALL POWER WHILE ON A HIGHLY CONGESTED HIGHWAY, IT HAS HAD THE SAME PROBLEM A FEW TIMES NOW, DEFECTIVE INSTRUMENT CLUSTER FUEL, SPEEDOMETER. EGR VALVES WENT OUT AND STALLED IN THE MIDDLE OF A INTERSECTION WITH A 30 FOOT TRAILER, WHICH THAT HAPPENED TWICE, FORD SAYS WELL THIS HAS NEVER HAPPENED TO ANY OTHER VEHICLES THAT THEY HAVE DEALT WITH. THIS HAS RECURRED MULTIPLE TIMES, WHICH CAUSES TRAFFIC CONGESTION AND COULD POSSIBLY RESULT IN MAJOR ISSUES OR ACCIDENTS, TRUCK WAS PURCHASED TO HAUL A TRAILER AND WE DO NOT TRUST IT AT ALL SINCE IT HAS BROKE DOWN SO MANY TIMES. WHEN YOU PRESS THE ACCELERATOR LOADED OR UNLOADED IT HAS A HESITATION BEFORE IT GOES, SOMETIMES IT TAKES AWHILE TO GET UP TO SPEED, FUEL INJECTORS HAVE BEEN REPLACED ALSO. WHEN THE CLEANING EXHAUST SYSTEM IS ON IT STARTS TO DECELERATE AND YOU LOSE A GOOD AMOUNT OF POWER. *KB

• Service Brakes4

  • Filed Apr 2024

    See attached document for complaint

  • Filed Apr 2024

    See attached document for complaint

  • Filed Jun 2012

    THE FRONT END OF THIS TRUCK SHAKES VIOLENTLY TO THE POINT OF ALMOST CAUSING IT TO FALL APART. THIS HAPPENS WHEN YOU HIT ANY UNEVEN ROAD ABOVE 55 MPH. YOU CAN'T STEER AND HAVE TO APPLY THE BRAKES AND BRING THE VEHICLE DOWN TO ABOUT 30MPH BEFORE IT STOPS. THIS HAPPENS ALL THE TIME ON THE FREEWAY AND HAVING TO STOP AND BRING IT DOWN TO 30MPH IS EXTREMELY DANGEROUS IN LOS ANGELES. *TR

  • Filed Jul 2010

    I BOUGHT A 2010 FORD F 250 SUPER DUTY TRUCK ON JUNE 11 2010. I BEGAN TO HAVE INTERMITTENT BRAKE PROBLEMS (NO STOPPING) THE PROBLEM INCREASED UNTIL I WAS ALMOST UNABLE TO STOP THE VEHICLE ( AT 15 MPH ) WITH ALL MY WEIGHT ON THE PEDAL ( ALL 240 POUNDS OF ME). I HAD THE TRUCK TOWED TO THE DEALER SHIP (HARPER MOTORS MID CITY FORD IN EUREKA CA.) IT HAS BEEN THERE FOR TWO DAYS. TODAY I WAS INFORMED THAT A FORD ENGINEER HAD BEEN THERE AND NOT ONLY WERE THEY ABLE TO RECREATE THE PROBLEM IN MY TRUCK. THAT THEY SUBSEQUENTLY TOOK OTHER BRAND NEW 2010 F 250'S ON THE LOT AND WERE ABLE TO GET SIMILAR FAILURES IN THOSE VEHICLES. I WAS THEN INFORMED THAT THERE WAS NO FIX FOR THIS, THAT THEY BELIEVED THAT IT WAS AN INHERENT PROBLEM WITH THESE VEHICLES. I AM REFUSING TO TAKE THE TRUCK BACK AS I HAUL HEAVY LOADS IN MY CONTRACTING BUSINESS AND CAN NOT DRIVE A VEHICLE THAT WILL NOT STOP. I AM AMAZED AT THE CAVALIER ATTITUDE OF THIS DEALERSHIP, BUT NOT SURPRISED AS I HAVE HAD PREVIOUS PROBLEMS THERE OVER THE YEARS. I WILL ALSO BE ADDRESSING THIS ISSUE WITH AN ATTORNEY AS I BELIEVE THEY WILL BE STUBBORN AND DIFFICULT TO MOVE FROM THEIR POSITION FROM WHAT I HAVE HEARD SO FAR. I HAVE AS OF YET, BEEN UNABLE TO CONTACT FORD MOTOR CORPORATION REGARDING THIS PROBLEM AND BELIEVE THIS IS A GOOD START HERE. *TR

• Gasoline4

  • Filed Aug 2014

    TL* THE CONTACT OWNS A 2010 FORD F-250. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER FIFTEEN MINUTES. THE FAILURE OCCURRED SEVEN TIMES. AN INDEPENDENT MECHANIC STATED THAT THE FUEL INJECTOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,400.

  • Filed Feb 2013

    TL* THE CONTACT OWNS A 2010 FORD F250. THE CONTACT STATED THAT THE FUEL TANK TOOK ONE HOUR TO BE FILLED. THE DEALER ADVISED THAT THE VAPOR BOX DESIGN WAS DEFECTIVE AND CAUSED THE VAPOR BOX TO COLLECT DIRT, BLOCKING THE VAPORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 117,000. UPDATED 04/03/13*LJ THE CONSUMER STATED WHEN FILLING THE GAS TANK THE FUEL SPILL OUT ONTO THE GROUND AND THE PERSON FUELING THE TANK. UPDATED 05/10/2013 *JS

  • Filed Mar 2011

    THE DPF / CLEANING EXHAUST FILTER INITIATED WITHOUT WARNING WHILE I ATTEMPTED TO CROSS A BUSY INTERSECTION, THUS, DRASTICALLY REDUCING THE BOOST AND POWER TO THE VEHICLE WHEN IT WAS ABSOLUTELY ESSENTIAL. THE DRASTIC LOSS OF BOOST AND POWER PUT ME IN IMMINENT DANGER DUE TO ON COMING TRAFFIC AND MY VEHICLE AND I WERE IN THE BROADSIDE POSITION. A MOTORIST HAD TO TAKE EVASIVE ACTION TO AVOID SLAMMING INTO THE SIDE OF MY VEHICLE BY RIDING ONTO AND OVER THE MEDIAN. I WAS LUCKY ENOUGH TO RETRIEVE HIS NAME AND PHONE NUMBER. I BROUGHT THE VEHICLE TO THE TEAM FORD LAS VEGAS FOR REPAIR, HOWEVER, THE TRUCK CHECKED OUT ACCORDING TO FORD'S SPECIFICATION. ON 3/10/11 SERVICE MANAGER BOB RAHALA CONTACTED FORD CONSUMER RELATIONS IN MY PRESENCE AND THE REPRESENTATIVE STATED "FORD IS AWARE OF THE PROBLEM AND WE ARE WORKING ON IT; YOU WILL BE CONTACTED WITHIN 48 HOURS WITH THE FURTHER INFORMATION". I RECEIVED THE CALL FROM FORD CONSUMER RELATIONS 23 HOURS LATER AND THE REPRESENTATIVE STATED "THE TRUCK IS OPERATING ACCORDING TO SPEC, THERE IS NO PROBLEM". PLEASE BE ADVISED, FORD IS AWARE OF THE BOOST AND POWER LOSS WHEN THE CLEANING EXHAUST FILTER MODE IS IN EFFECT. MY FORD CASE NUMBER IS 0527870691 WHICH FORD CLOSED. THIS IS A MAJOR SAFETY ISSUE THAT REQUIRES ACTION IMMEDIATELY.

  • Filed Mar 2011

    THE DPF / CLEANING EXHAUST FILTER INITIATED WITHOUT WARNING WHILE I ATTEMPTED TO CROSS A BUSY INTERSECTION, THUS, DRASTICALLY REDUCING THE BOOST AND POWER TO THE VEHICLE WHEN IT WAS ABSOLUTELY ESSENTIAL. THE DRASTIC LOSS OF BOOST AND POWER PUT ME IN IMMINENT DANGER DUE TO ON COMING TRAFFIC AND MY VEHICLE AND I WERE IN THE BROADSIDE POSITION. A MOTORIST HAD TO TAKE EVASIVE ACTION TO AVOID SLAMMING INTO THE SIDE OF MY VEHICLE BY RIDING ONTO AND OVER THE MEDIAN. I WAS LUCKY ENOUGH TO RETRIEVE HIS NAME AND PHONE NUMBER. I BROUGHT THE VEHICLE TO THE TEAM FORD LAS VEGAS FOR REPAIR, HOWEVER, THE TRUCK CHECKED OUT ACCORDING TO FORD'S SPECIFICATION. ON 3/10/11 SERVICE MANAGER BOB RAHALA CONTACTED FORD CONSUMER RELATIONS IN MY PRESENCE AND THE REPRESENTATIVE STATED "FORD IS AWARE OF THE PROBLEM AND WE ARE WORKING ON IT; YOU WILL BE CONTACTED WITHIN 48 HOURS WITH THE FURTHER INFORMATION". I RECEIVED THE CALL FROM FORD CONSUMER RELATIONS 23 HOURS LATER AND THE REPRESENTATIVE STATED "THE TRUCK IS OPERATING ACCORDING TO SPEC, THERE IS NO PROBLEM". PLEASE BE ADVISED, FORD IS AWARE OF THE BOOST AND POWER LOSS WHEN THE CLEANING EXHAUST FILTER MODE IS IN EFFECT. MY FORD CASE NUMBER IS 0527870691 WHICH FORD CLOSED. THIS IS A MAJOR SAFETY ISSUE THAT REQUIRES ACTION IMMEDIATELY.

• Fuel/Propulsion System3

  • Filed Nov 2020

    DRIVING ON EXPRESSWAY IN GEORGIA VEHICLE SHUT DOWN APPROXIMATELY 90 MILES AFTER GETTING GAS. TOWED VEHICLE TO FORD DEALER WHO SAID THERE WAS GAS IN THE DIESEL FUEL TANK WHICH RESULTED IN BLOWN ENGINE. STATE FARM WAS CALLED, AFTER ABOUT 2 WEEKS THEY TOOK SAMPLES AND CLAIMED THERE WAS NO EVIDENCE OF GAS. THEY CLAIMED THERE WERE ISSUES WITH THE ENGINE (6.4 SUPER DUTY FORD) IN THE PAST. WE PUT 20,000 INTO THE TRUCK TO HAVE THE ENGINE REPLACED. NOW WE ARE WONDERING IF THIS COULD HAPPEN AGAIN.

  • Filed Aug 2016

    I WAS DRIVING 75 MPH IN HEAVY TRAFFIC ON INTERSTATE 69 BETWEEN SHEPPARD AND CLEVELAND TEXAS AND THE VEHICLE STALLED AND DIED IN THE INSIDE LANE. WHEN I TRIED TO RESTART THE VEHICLE IT WAS FLASHING A GREEN WRENCH AND WOULD ONLY RESTART IN A REDUCED POWER MODE. FORD DEALER DIAGNOSED PROBLEM AS CRANK CASE OVERFILLED BY 13 QUARTS DUE TO FAILED HPFP. THIS WAS A NEW FORD ENGINE WITH ONLY 13,000 MILES ON IT WITH A 24 MONTH UNLIMITED MILEAGE WARRANTY. DEALER ADVISED THAT FORD WILL COVER HPFP REPLACEMENT BUT WILL VOID BALANCE OF WARRANTY IF I DO NOT PAY $7,000 TO REPLACE ALL OTHER FUEL INJECTION SYSTEM COMPONENTS. FORD BASES DETERMINATION ON UPLOADED PHOTOS FROM DEALER THAT THEY CLAIM SHOW EVIDENCE OF "RUST" WHICH THEY CLAIM INDICATES FUEL CONTAMINATION. THEIR PHOTOS WERE OF THE HPFP STRAIGHT OFF THE TRUCK AND COVERED WITH DEISEL. AND WHAT THEY CLAIM IS RUST IS ACTUALLY LIGHT REFRACTION OF THE DEISEL (PHOTO LABELED HPFP WITH DEISEL) I WITNESSED BOTH THE REMOVAL AND THE PHOTOGRAPHY OF THE PUMP. AT THAT TIME I ASKED THAT THE DEISEL BE WIPED OFF BEFORE THE PHOTOS BUT WAS TOLD THAT THAT WAS NOT ALLOWED. I RETURNED TO THE DEALER THE NEXT DAY AND RETRIEVED THE PUMP FOR INDEPENDENT TESTING FOR RUST AND TOOK PHOTOS AFTER WIPING OFF THE DEISEL. PHOTO LABLELED WITHOUT DEISEL FORD RECOMMENDED VERBALLY THAT I CHECK TO SEE IF MY AUTO INSURANCE COVERS CONTAMINIATED FULE BUT THEN REFUSED TO GIVE ME ANYTHING IN WRITING, INSTEAD REFERRING ME TO FORD OGC REVEIWING THE INTERNET I SEE THAT THIS IS NOT AN ISOLATED EVENT. THESE BOSCH HPFP HAVE BEEN FAILING FOR YEARS. IT IS A DISGRACE THAT FORD IS EXTORTING - COERCING ME TO PAY FOR THE BALANCE OF THE INJECTION SYSTEM WHILE ACCEPTING RESPONSIBILITY FOR THE FAILED HPFP. HOW DOES THAT HAPPEN?

  • Filed May 2016

    FUEL SYSTEM SHUT DOWN ON INTERSTATE

• Vehicle Speed Control3

  • Filed Dec 2018

    TL* THE CONTACT OWNS A 2010 FORD F-250. WHILE SLOWING DOWN AT A STOP LIGHT, THE VEHICLE ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL HARSHLY AND THE ENGINE REVVED. THE CONTACT TURNED OFF THE ENGINE AND HAD TO RESTART THE VEHICLE A FEW EXTRA TIMES IN ORDER TO DRIVE HOME SAFELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,800.

  • Filed Sep 2017

    TL* THE CONTACT OWNS A 2010 FORD F-250. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL WITHOUT WARNING. THE CONTACT STATED THAT THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD AND THE ENGINE REVVED. THE CONTACT PLACED THE GEAR IN NEUTRAL, SLAMMED ON THE BRAKES, AND TURNED OFF THE IGNITION. THE VEHICLE LOST POWER AND WAS COASTED TO THE CONTACT'S RESIDENCE. THE DEALER WAS CONTACTED (SIMMONS ROCKWELL, 7327 NY-54, BATH, NY, 607-770-7600) AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND NOT INCLUDED IN A RECALL. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

  • Filed Jul 2017

    ACCELERATOR PEDAL POSITIONS SENSOR FAILS RESULTING IN IMMEDIATE SPEED REDUCTION IN TRAFFIC. WHILE DRIVING ON A HIGHWAY THIS HAPPENED WITH SPEED GOING FROM 55 TO 15 ALMOST AS IF PUTTING ON BRAKES. DEALER REPLACED APPS AND IT FAILED AGAIN IN LESS THAN 18 MONTHS. NO ACCIDENT OCCURRED BUT SURELY COULD HAVE IF OTHER DRIVERS WERE FOLLOWING CLOSER.

• Structure2

  • Filed Oct 2017

    IN SEPTEMBER OF 2015 THE HANDLE WOULD NOT OPEN THE TAIL GATE WE WERE PULLING OUR 5TH WHEEL CAMPER. WE WERE ABLE TO RAISE THE CAMPER HIGHER THAN THE TAIL GATE TO HOOK UP THE CAMPER. WE TOOK IT TO FORD IT WAS DIAGNOSIS AND SAID THAT IT WOULD HAVE TO BE REPLACED. THE COST WAS AROUND $278.90. WE SAW THE NEXT WE WERE CAMPING IN THE SAME CAMP GROUND AFTER OUR REPAIRS WERE MADE ANOTHER FORD F-250 SUPER DUTY NOT SURE WHAT YEAR IT WAS BUT IT LOOKED AS IF IT WAS A 2010 THE OWNER WAS ALSO HAVING TROUBLE GETTING THE TAIL GATE OPEN ON HIS TRUCK BUT HE WAS HAULING A TAG ALONG CAMPER. IS THERE ANY RECALL PROBLEMS WITH THE TAIL GATES ON THESE TRUCKS. THIS WAS AT 80331 MILES. WE ALSO HAVE HAD TO REPLACE TRACK BAR AND TRACK BAR BALL JOINT AND DRAG LINK . WE WERE TOLD THAT THIS IS A PROBLEM WITH THE F SERIES SUPER DUTY. IS THERE A RECALL ON THIS. THIS WAS DONE IN JUNE OF 2017 WITH 100778 MILES. WHEN YOU HIT A BUMP THE FRONT END WOULD SHAKE SO BAD THAT YOU HAD TO HOLD THE STEERING WHEEL TIGHT AND LET THE TRUCK SLOW DOWN BY ITSELF. IT HAPPENED AT A LOW SPEED AND AT 70 MPH WITH ME ONE DAD IT FELT LIKE THE FRONT WHEELS WERE GOING TO BOUNCE RIGHT OFF THE TRUCK AND VERY SCARY FOR A WOMEN I WAS AFRAID TO PUT ON THE BRAKES SO IT WAS A RUFF RIDE TILL IT SLOWED DOWN ENOUGH TO STOP THE SHAKING. THIS WAS AT A COST OF$1,133.32. IT WOULD BE NICE TO GET A FEED BACK ON THIS INFORMATION IF POSSIBLE. [XXX]THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed Sep 2016

    TL* THE CONTACT OWNS A 2010 FORD F-250. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A LOUD RATTLING NOISE BETWEEN THE BODY AND FRAME OF THE VEHICLE TOWARDS THE REAR OF THE VEHICLE. WHEN INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE RUBBER BUSHING (A PROTECTIVE LAYER) BETWEEN THE CAB AND THE FRAME UNDERNEATH THE CAB HAD COMPLETELY ROTTED OUT AND WAS CAUSING THE METAL IN THE AREA TO TOUCH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE ON THE VEHICLE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 91,000. UPDATED 11/01/16*LJ *TR

• Hydraulic2

  • Filed Jun 2012

    THE FRONT END OF THIS TRUCK SHAKES VIOLENTLY TO THE POINT OF ALMOST CAUSING IT TO FALL APART. THIS HAPPENS WHEN YOU HIT ANY UNEVEN ROAD ABOVE 55 MPH. YOU CAN'T STEER AND HAVE TO APPLY THE BRAKES AND BRING THE VEHICLE DOWN TO ABOUT 30MPH BEFORE IT STOPS. THIS HAPPENS ALL THE TIME ON THE FREEWAY AND HAVING TO STOP AND BRING IT DOWN TO 30MPH IS EXTREMELY DANGEROUS IN LOS ANGELES. *TR

  • Filed Jul 2010

    I BOUGHT A 2010 FORD F 250 SUPER DUTY TRUCK ON JUNE 11 2010. I BEGAN TO HAVE INTERMITTENT BRAKE PROBLEMS (NO STOPPING) THE PROBLEM INCREASED UNTIL I WAS ALMOST UNABLE TO STOP THE VEHICLE ( AT 15 MPH ) WITH ALL MY WEIGHT ON THE PEDAL ( ALL 240 POUNDS OF ME). I HAD THE TRUCK TOWED TO THE DEALER SHIP (HARPER MOTORS MID CITY FORD IN EUREKA CA.) IT HAS BEEN THERE FOR TWO DAYS. TODAY I WAS INFORMED THAT A FORD ENGINEER HAD BEEN THERE AND NOT ONLY WERE THEY ABLE TO RECREATE THE PROBLEM IN MY TRUCK. THAT THEY SUBSEQUENTLY TOOK OTHER BRAND NEW 2010 F 250'S ON THE LOT AND WERE ABLE TO GET SIMILAR FAILURES IN THOSE VEHICLES. I WAS THEN INFORMED THAT THERE WAS NO FIX FOR THIS, THAT THEY BELIEVED THAT IT WAS AN INHERENT PROBLEM WITH THESE VEHICLES. I AM REFUSING TO TAKE THE TRUCK BACK AS I HAUL HEAVY LOADS IN MY CONTRACTING BUSINESS AND CAN NOT DRIVE A VEHICLE THAT WILL NOT STOP. I AM AMAZED AT THE CAVALIER ATTITUDE OF THIS DEALERSHIP, BUT NOT SURPRISED AS I HAVE HAD PREVIOUS PROBLEMS THERE OVER THE YEARS. I WILL ALSO BE ADDRESSING THIS ISSUE WITH AN ATTORNEY AS I BELIEVE THEY WILL BE STUBBORN AND DIFFICULT TO MOVE FROM THEIR POSITION FROM WHAT I HAVE HEARD SO FAR. I HAVE AS OF YET, BEEN UNABLE TO CONTACT FORD MOTOR CORPORATION REGARDING THIS PROBLEM AND BELIEVE THIS IS A GOOD START HERE. *TR

• Air1

  • Filed Apr 2024

    See attached document for complaint

• Visibility/Wiper1

  • Filed Jul 2017

    TL* THE CONTACT OWNS A 2017 (NA) FORD SUPER DUTY. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT WAS UNABLE TO SEE THE INSTRUMENT PANEL DURING THE DAYLIGHT. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL LOOKED POLAROID DURING THE DAYLIGHT. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. FORD MOTOR COMPANY WAS CONTACTED AT 800-444-3311 AND ADVISED THE CONTACT TO CALL THE RECALL HOTLINE AT 866-436-7332. THE CONTACT CALLED THE HOTLINE AND WAS INFORMED THAT NO RECALL WAS ASSOCIATED WITH THE VEHICLE AND TO CONTACT NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,428. UPDATED 08/18/17*LJ *CN

• Trailer Hitches1

  1 involved a crash

  • Filed Jul 2015

    TL* THE CONTACT OWNS A 2010 FORD F-250. WHILE DRIVING AT 40 MPH, THE TRAILER HITCH FAILED AND DAMAGED THE VEHICLE CAUSING IT TO TURN OVER. THE CONTACT MENTIONED THAT THE BALL HITCH FRACTURED AND THE TRAILER DETACHED FROM THE TRUCK. THE CONTACT SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

• Air Bags1

  1 involved a crash

  • Filed Oct 2014

    MY 30 YEAR OLD SON HIT A. CAR IT WAS STOPPED AT A RED LIGHT AND THE BAGS DON'T COME OUT HIS FACE HIT THE WALL BROKE HIS NOSE MESSED UP HIS COINS KNOT HIM OUT SENDING THE TRUCK IN COMING AND HITTING A TREE BAG NEVER CAME OUT CAR DRIVER WAS INJURE AND TOTALED BOTH. *TR

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.