2002 Ford F-250 Super Duty

What owners should know

Covers 1999–2004 · 7.3L and 6.0L Power Stroke diesel, 5.4L V8 and 6.8L V10 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2002 Ford F-250 Super Duty. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• 7.3L stalling (cam position sensor)

  Easy DIY

  Signs: Engine cuts out or won't start, the tachometer drops to zero, and power steering and brakes go stiff when it dies.

  Fix: Replace the camshaft position sensor. Owners recommend a genuine Motorcraft sensor. It's a small part on the front of the engine.

  May be covered free by recall 07V553000. Check the VIN at nhtsa.gov/recalls.

  Shop: 7.3 Powerstroke camshaft position sensor▶ How-to videos

• 7.3L rough cold starts or misfire (valve cover harness)

  Moderate DIY

  Signs: Rough running when cold, a miss on one or more cylinders, or glow plug codes.

  Fix: Inspect and replace the under-valve-cover harness (UVCH) and its gaskets, and check glow plugs and connectors.

  Shop: 7.3 Powerstroke under valve cover harness▶ How-to videos

• Spark plug blowout (5.4L / 6.8L gas)

  Hard DIY

  Signs: A loud pop, then a ticking or puffing noise and a misfire. The plug may be sitting loose in the coil.

  Fix: Repair the stripped threads with a thread insert kit made for these heads, often without removing the head. Many owners have a shop do it.

  Shop: Ford Triton spark plug thread repair kit▶ How-to videos

• Cruise control switch fire risk

  Dealer (recall)

  Signs: Often no warning. The switch on the brake master cylinder can overheat and burn.

  Fix: Covered by Ford recalls. A dealer replaces or disconnects the switch for free.

  May be covered free by recall 06V286000 / 09V399000. Check the VIN at nhtsa.gov/recalls.

• Rusted brake lines

  Hard DIY

  Signs: Heavy scale or swelling on the steel lines along the frame, a soft pedal, or a fluid leak.

  Fix: Replace rusted lines with pre-bent lines or copper-nickel line, then bleed the brakes. Do the whole run, not just the bad spot.

  Shop: brake line kit▶ How-to videos

• Worn ball joints and tie rods

  Hard DIY

  Signs: Clunks over bumps, wandering steering, uneven tire wear, or play when you rock a lifted front wheel.

  Fix: Replace worn ball joints and tie rod ends, then get an alignment. Ball joints need a press tool, which many parts stores lend out.

  Shop: ball jointsShop: tie rod end▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Exterior Lighting:Tail Lights

  Jul 2011 · #11V352000

  FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.

  Risk and fix

  Risk: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.

  Fix: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

• Vehicle Speed Control

  Oct 2009 · #09V399000

  FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

  Risk and fix

  Risk: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

  Fix: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

• Exterior Lighting:Headlights

  May 2009 · #09E025000

  DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

  Risk and fix

  Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

  Fix: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

• Exterior Lighting

  Apr 2009 · #09E012000

  SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

  Risk and fix

  Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

  Fix: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

• Wheels:Hub

  Dec 2007 · #07E106000

  CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.

  Risk and fix

  Risk: WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.

  Fix: FEDERAL-MOGUL WILL NOTIFY CUSTOMERS AND WILL REPLACE THE HUB ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 7, 2008. OWNERS CAN CONTACT FEDERAL-MOGUL TOLL-FREE AT 877-489-6659.

• Engine And Engine Cooling:Engine:Diesel

  Dec 2007 · #07V553000

  ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH 7.3L DIESEL ENGINES, THE CAMSHAFT POSITION SENSOR LOCATED ON THE ENGINE OF THE VEHICLE MAY FUNCTION INTERMITTENTLY, POSSIBLY RESULTING IN AN ENGINE STALL.

  Risk and fix

  Risk: IN THE EVENT OF AN ENGINE STALL, A CRASH COULD RESULT WITHOUT WARNING.

  Fix: DEALERS WILL INSPECT THE SENSOR AND REPLACE IT WITH AN IMPROVED CAMSHAFT POSITION SENSOR FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 29, 2007. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

• Equipment:Electrical

  Aug 2007 · #07E066000

  CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.

  Risk and fix

  Risk: IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.

  Fix: ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.

• Vehicle Speed Control

  Aug 2006 · #06V286000

  ON CERTAIN TRUCKS EQUIPPED WITH SPEED CONTROL, GASOLINE OR NATURAL GAS ENGINES, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.

  Risk and fix

  Risk: OVERHEATING COULD RESULT IN SMOKE OR BURN AND AN UNDERHOOD FIRE.

  Fix: DEALERS WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 7, 2006. OWNERS MAY CONTACT FORD AT 1-866-436-7332. (NOTE: ALSO SEE RECALLS 05V017 AND 05V388)

• Exterior Lighting:Headlights

  Jun 2006 · #06E052000

  CERTAIN EAGLE EYES HEADLAMPS, P/NOS. FR208-B101R, FR208-B101L, FR208-B001R, AND FR208-B001L, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE PASSENGER VEHICLES LISTED ABOVE. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

  Risk and fix

  Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

  Fix: SABRY LEE WILL NOTIFY OWNERS AND OFFER FULL CREDIT FOR ANY NONCOMPLIANT HEADLAMP. THE RECALL IS EXPECTED TO BEGIN ON JUNE 14, 2006. OWNERS MAY CONTACT SABRY LEE ACCOUNT EXECUTIVE AT 1-866-467-2279.

• Exterior Lighting

  May 2006 · #06E049000

  CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

  Risk and fix

  Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

  Fix: CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.

• Exterior Lighting

  Mar 2006 · #06E026000

  CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

  Risk and fix

  Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

  Fix: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Engine And Engine Cooling124

  1 involved a crash · 8 involved a fire

  • Filed Feb 2014

    OIL PAN RUSTED OUT.

  • Filed Jan 2013

    2002 FORD F250 SUPERDUTY. CONSUMER WRITES IN REGARDS TO A STRONG DIESEL FUEL ODOR AND FINDING FUEL ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT IN THE CAB OF THE VEHICLE. THE DEALER INFORMED THE CONSUMER, THE DIESEL ENGINE WAS DESIGNED WITH COPPER SLEEVES OR CUPS AROUND THE FUEL INJECTORS. THE PURPOSE OF THE CUPS WERE TO SEPARATE THE ENGINE COOLING SYSTEM FROM THE PRESSURIZED FUEL SYSTEM. OVER A PERIOD OF TIME, THE ENGINE COOLANT REACTED WITH THE COPPER CUPS AND CREATED SMALL PIN HOLES OR CRACKS IN THE INJECTOR CUPS. SINCE THE FUEL SYSTEM WAS PRESSURIZED IT INJECTED DIESEL FUEL INTO THE COOLANT CIRCULATING IN THE ENGINE. EVENTUALLY THE DIESEL FUEL CAME OUT OF THE RADIATOR OVERFLOW AND ALL OVER THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. SINCE THERE WAS NO WAY TO TELL, WHICH INJECTOR CUP WAS BAD, ALL OF THEM WOULD HAVE TO BE REPLACED ALONG WITH THE COOLANT HOSES AND THE RADIATOR WOULD NEED TO BE FLUSHED. THE ENGINE WOULD HAVE TO BE TAKEN APART, THE HEADS WOULD HAVE TO BE REMOVED AND THE INJECTOR CUPS REPLACE.*JB UPDATED 02/13/13

  • Filed Mar 2012

    ON 03/16/2012 AT 10:30PM WHILE ON MY WAY HOME FROM WORK, I CAME TO A STOP AT A STOP SIGN. TRUCK WAS RUNNING FINE. AS I PULLED AWAY FROM THE STOP SIGN AND ACCELERATING I HEARD A LOUD POP AND WHAT SOUNDED LIKE AN EXHAUST LEAK. I IMMEDIATELY PULLED OVER AND LOOKED UNDER THE HOOD. I FOUND THAT THE COIL ON THE #3 SPARK PLUG WAS OUT AND THE EXHAUST SOUND WAS COMING FROM THE HOLE WHERE THE SPARK PLUG SHOULD HAVE BEEN. ONLY LIVING 2 MILES FROM WORK, I DROVE THE TRUCK HOME AND PARKED IT TIL MORNING. IN THE MORNING I WENT OUT AND TRIED TO PUT THE PLUG BACK IN AND REALIZED THERE WERE NO THREADS TO THREAD THE PLUG INTO. THIS IS VERY DISCONCERTING REALIZING THAT THERE WILL BE SOME MAJOR WORK NEEDING TO BE DONE ON THE TRUCK BEFORE I CAN DRIVE IT AGAIN. NOT TO MENTION COST. UPON SOME INTERNET RESEARCH, I HAVE FOUND THAT THIS HAS BEEN A MAJOR PROBLEM WITH THESE FORD TRUCKS AND THAT FORD IS REFUSING TO DO A RECALL ON THIS MATTER. I JUST PURCHASED THIS TRUCK ON 03/12/2012 AND CANNOT DRIVE IT ANY MORE. I WILL NOT DRIVE IT ANY MORE DUE TO THE SAFETY ASPECT OF THE FUEL VAPORS COMING OUT OF THE HOLE AND POSSIBLY CATCHING FIRE FROM THE SPARK PLUG WIRE STILL ARCING. LEAST OF ALL THAT IT WILL CAUSE MORE DAMAGE TO THE ENGINE BEFORE IT CAN BE REPAIRED. THANK YOU FOR YOUR TIME IN THIS MATTER AND I AM HOPING THAT SOMETHING CAN BE DONE IN THE NEAR FUTURE THAT WILL MAKE FORD DO A RECALL ON THESE TRUCKS AND GET THE PROBLEM FIXED ONCE AND FOR ALL. *TR

  • Filed Nov 2011

    TL*THE CONTACT OWNS A 2002 FORD F250 SD. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE AND SUDDENLY THERE WAS A REDUCTION IN THE ENGINE POWER. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND THEN RESUMED CAUTIOUSLY TO THE RESIDENCE. UPON REACHING THE DESTINATION THE VEHICLE WAS INSPECTED. THE CONTACT DETECTED ONE OF THE SPARK PLUGS EXPLODED FROM THE HEAD. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.

  • Filed Oct 2011

    SPARK PLUG IN THE #8 CYLINDER WAS BLOWN OUT BREAKING THE COIL PACK AND MESSING THE THREADS UP INSIDE THE HEAD ON THE TRITON 5.4 V8. *KB

  • Showing the 5 most recent of 124.
• Service Brakes48

  5 involved a crash · 2 involved a fire

  • Filed Nov 2023

    The vehicle is equipped with adjustable brake and accelerator. The pedals should move up and down together. But the brake pedal is several inches higher causing a safety issue.

  • Filed Jul 2020

    THE EMERGENCY PARKING BREAK DOES NOT WORK, I DON'T THINK IT EVER HAS. I HAVE HAD IT REPAIRED TWICE OVER THE YEARS AND IT QUICKLY QUIT BOTH TIMES. IT FEELS LIKE NORMAL RESISTANCE WHEN YOU PUSH IT IN WITH YOUR FOOT, AND DOES A NORMAL CLUNK AND RELEASE WHEN YOU RELEASE IT, BUT IT DOES NOT AT ALL HOLD THE TRUCK IN PLACE. IT IS A MANUAL TRANSMISSION SO IT IS VERY INCONVENIENT FOR THIS TO NOT WORK. AN EXAMPLE, THAT I HAVE TO DEAL WITH REGULARLY IS HOOKING UP TO A TRAILER. I NEED TO GET OUT TO SEE HOW CLOSE I AM AND I HAVE TO PUT IT IN GEAR (ONLY REVERSE WILL HOLD IT, THE OTHER GEARS WILL SLIP AND THE TRUCK WILL ROLL) AND TURN IT OFF TO GO LOOK.

  • Filed Aug 2014

    ON MY FORD F-250 CREW CAB, ALL FOUR BRAKES AND ROTORS WENT BAD AND HAD TO BE REPLACED ON 10-08-2009 WITH 81,125 MILES ON THE VEHICLE. ON 11-10-2009 (ONE MONTH LATER) I HAD TO REPLACE A CALIPER ON THE LEFT REAR AXLE. ON 5-16-2013 WITH 100030 MILES (18,905 MILES LATER) I HAD TO INSTALL ANOTHER NEW CALIPER AND ROTOR ON LEFT REAR AXLE AND REPLACE BOTH BRAKE PADS. ON 8-1-14 WITH 106,861 MILES, (AGAIN WITH ONLY 25,736 MILES SINCE LAST BEING REPLACED) BOTH FRONT CALIPERS FROZE AND RUINED THE LEFT FRONT ROTOR THAT WILL NEED TO BE REPLACED. ALL REPLACEMENT PARTS USED WERE GENUINE FORD PARTS. I BOUGHT THE VEHICLE WHEN IT HAD APPROXIMATELY 54,000 MILES SO I DON'T KNOW HOW MANY TIMES THE BRAKES WERE REPAIRED PRIOR TO ME BUYING IT. FROM THE INTERNET I SEE THAT MANY OTHERS ARE HAVING THE SAME PROBLEMS. THESE BRAKE PARTS ARE UNSATISFACTORY. NOT ONLY IS IT UNSAFE WHEN THEY FREEZE FROM VIBRATION, BUT IT IS EXTREMELY COSTLY. I FEEL THAT THIS IS A HUGE PROBLEM AND A RECALL SHOULD BE MADE. THANK YOU. *TR

  • Filed Jul 2013

    TL* THE CONTACT OWNS A 2002 FORD F-250 SD. THE CONTACT STATED THAT WHILE STOPPED, HE DEPRESSED THE BRAKE PEDAL AND THE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD ACCOMPANIED BY A LOUD POP. THE CONTACT INSPECTED THE VEHICLE AND NOTICED BRAKE FLUID LEAKING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. *TR

  • Filed Jun 2013

    TL* THE CONTACT OWNS A 2002 FORD F-250 SD. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL DRIVEWAY, THE CONTACT NOTICED THAT BRAKE FLUID HAD LEAKED ONTO THE FLOORBOARD. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE FRAME EXHIBITED CORROSION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR AN INSPECTION. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 74,000.

  • Showing the 5 most recent of 48.
• Tires47

  4 involved a crash

  • Filed Nov 2015

    TL* THE CONTACT OWNS A 2002 FORD F-250 EQUIPPED WITH NITTO DURA GRAPPLER HIGHWAY TERRAIN TIRES, SIZE: LT265/75/R16 (NA). WHILE DRIVING 60 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE IT WAS CONFIRMED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS NOT REPLACED. THE TIRE WAS A REPLACEMENT TIRE. THE MANUFACTURER WAS NOT NOTIFIED OF FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 89,000 AND THE TIRE FAILURE MILEAGE WAS 22,000.

  • Filed Aug 2015

    ALL INCIDENTS INVOLVING BIG O AT TRUCK TIRES: 6/11/12 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 12/31/12 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 3/12/14 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 4/11/14 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 7/29/14 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 3/26/15 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 5/29/15 TREAD SEPARATION. HEAVY DAMAGE TO QUARTER PANEL OF VEHICLE.

  • Filed Aug 2015

    TIRES INVOLVED WERE PURCHASED ON 7/25/2012 (HAVE RECEIPT) AND AT TIME OF INCIDENT HAD 16,115 MILES ON THEM. TIRES WERE CORRECTLY INFLATED TO CORRECT PSI AND SHOWED NO SIGNS OF EXCESSIVE WEAR OR CHECKING. TRIP WAS FROM ANTELOPE, CA TO SAN DIEGO, CA. (+/- 525 MILES.) OUTSIDE TEMPERATURE WAS APPROXIMATELY 95 DEGREES. DRIVER WAS THE ONLY PERSON IN THE VEHICLE, TRUCK WAS RUNNING WITH NO LOAD/EMPTY AND IN THE RIGHT HAND LANE OF A TWO LANE HIGHWAY. TRAVELING SOUTH BOUND ON INTERSTATE 5 AT 65 MPH (CRUISE CONTROL WAS ON), APPROXIMATELY TWO MILES NORTH OF KETTELMAN, CALIFORNIA, DRIVERS SIDE REAR TIRE DELAMINATED (UNIROYAL LAREDO LT265/75R16 123Q LAR (DOT # BFW8JDUU5011) CAUSING SLIGHT LOSS OF CONTROL, BUT NO ACCIDENT RESULTED AND NO OTHER VEHICLES INVOLVED IN THE INCIDENT. DAMAGE DUE TO THE DELAMINATION WAS EXTENSIVE TO THE DRIVERS SIDE OF THE PICK-UP BED (PHOTOS AVAILABLE.) AAA WAS CALLED TO REPLACE THE DELAMINATED TIRE WITH THE SPARE TIRE. AFTER REPLACEMENT OF THE DELAMINATED TIRE WITH A GOOD SPARE I CONTINUED ON WITH MY TRIP. APPROXIMATELY 225 MILES LATER (SAME DAY 8/16/2015), STILL ON SOUTH BOUND INTERSTATE 5 IN LAGUNA NIGUEL, CA THE PASSENGER RIGHT REAR TIRE (UNIROYAL LAREDO LT265/75R16 123Q LAR (DOT # BFW8JDUU5011) ALSO DELAMINATED, AGAIN, CAUSING SLIGHT LOSS OF CONTROL, BUT NO ACCIDENT RESULTED AND NO OTHER VEHICLES INVOLVED IN THE INCIDENT. DAMAGE DUE TO THE DELAMINATION OF PASSENGER REAR TIRE WAS ALSO EXTENSIVE TO THE PASSENGER SIDE OF THE PICK-UP BED (PHOTOS AVAILABLE.) INSURANCE CLAIM WAS MADE TO INSURANCE CARRIER (PROGRESSIVE INSURANCE) AND A DAMAGE CLAIM HAS BEEN MADE TO UNIROYAL (CLAIM #6193621979.) TOTAL DAMAGE TO VEHICLE IS $4,195.98 AND IS BEING REPAIRED AT CARSTAR GROVE COLLISION CENTER, 3580 OLIVE STREET, LEMON GROVE, CA 91945 (619-460-1367.) PHOTOS OF THE TIRES, AND DAMAGE TO THE PICK-UP TRUCK ARE AVAILABLE, AS ARE THE ACTUAL TIRE INVOLVED.

  • Filed Aug 2015

    TL* THE CONTACT OWNS A 2002 FORD F-250 SD EQUIPPED WITH GOODRICH LONG TRAIL T/A TIRES, SIZE: P265/75/R15 (NA). WHILE TOWING ANOTHER VEHICLE, THERE WAS AN ABNORMAL VIBRATION POPPING NOISE FROM THE REAR PASSENGER SIDE TIRE. THE CONTACT OBSERVED THAT THE REAR TIRE POPPED AND NOTICED TREAD SEPARATION ON THE TIRE. THE TIRE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 134,900 AND THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

  • Filed Mar 2015

    HAVE HAD 2 SETS OF BFGOODRICH 285/75/16 122R D TIRES THAT HAVE FAILED WITH SEPARATION PROBLEMS. THE FIRST SET THAT FAILED 05/11, WE HAD BLOWOUT ACCIDENT ON INTERSTATE CAUSING OVER $3000 DAMAGE TO DRIVER FRONT. LUCKILY NO PERSONAL INJURIES BF GOODRICH REPLACED THE TIRES AT 100%, SAME TIRES. THE SECOND SET HAVE SAME SEPARATION PROBLEMS AS OF 03/15, AT APPROX. 30000 MILES ON 60000 MILE TIRES. THE TIRE KINGDOM STORE ADVISED UNSAFE TO DRIVE AND SAID THESE TIRES WERE MANUFACTURED AT SAME TIME THE RECALLS WERE. HE CALLED THE RECALL# AND WAS ADVISED TO REPLACE AT 100% SO WE REPLACED THEM WITH THE MICHELIN 285'S. NOW WE ARE BEING TOLD THE BF GOODRICH RECALL OFFICE WILL ONLY PAY 70% ON THE NEW TIRES. THAT IS UNACCEPTABLE FOR THIS SERIOUS DEFECT IN THESE TIRES. IT DOES APPEAR THE WARRANTY DOESN'T REALLY ADDRESS MANUFACTURER DEFECTS.THIS DEFECT IS NOT DUE TO WEAR, TEAR OR CONSUMER FAULT. HAD THE DEFECT NOT BEEN IN THE TIRE, THE TIRES WOULD STILL BE IN GOOD WORKING ORDER WITHOUT DANGER OF FAILURE THAT OCCURRED. WE FEEL THESE TIRES ARE UNSAFE AND WE HAVE ASKED BFGOODRICH TO REPLACE WITH DIFFERENT TIRE AT 100% SINCE WE DO NOT FEEL WE SHOULD BE RESPONSIBLE FOR WHAT APPEARS TO BE MANUFACTURER DEFECT. *TR

  • Showing the 5 most recent of 47.
• Electrical System43

  7 involved a fire

  • Filed May 2017

    MY SPEED CONTROL STOPPED WORKING IN 2012. IT IS A FORD F-250 SUPER DUTY. VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed Sep 2016

    ISSUE WITH DOME LIGHT, DOOR JAMB LIGHT ON, AUTO HEADLIGHTS - ALL NOT WORKING.

  • Filed Jan 2016

    AUTO HEADLAMPS AND TAIL LAMPS DON'T WORK. DOOR AJAR LIGHT STAYS ON. DOME LIGHT DOES NOT COME ON WHEN DOOR OPEN. FUEL GAGE STUCK ON FULL. IS IT THE VSM?

  • Filed Nov 2015

    TL* THE CONTACT OWNS A 2002 FORD F-250. WHILE DRIVING 30 MPH AND MAKING A TURN, THE SWITCH FOR THE TURN SIGNAL INDICATOR SWITCH FAILED TO DEACTIVATE AND CAUSED A FUSE TO BLOW. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

  • Filed Apr 2014

    THE VSM (VEHICLE SECURITY MODULE) FAILED. SYMPTOMS INCLUDE, BUT ARE NOT LIMITED TO: POWER DOOR LOCKS DO NOT WORK, KEY FOB DOES NOT WORK, AUTO HEADLIGHTS DO NOT WORK, RADIO DOESN'T TURN OFF WHEN KEY IS OUT OF THE IGNITION AND DOOR OPENS, NO AUDIBLE INDICATOR FOR KEY IN THE IGNITION, NO AUDIBLE INDICATOR FOR HEADLIGHTS ON WITH DOOR OPEN, DOME LIGHTS STAY ON. THIS PROBLEM IS WIDESPREAD WITH THIS MODEL YEAR AND THERE ARE MANY REPORTS ON FORUMS AROUND THE INTERNET. FORD HAS ALSO STOPPED MAKING THE ORIGINAL PART AND REPLACED ITS MANUFACTURE WITH A NEW PART WHICH SUPPOSEDLY DOES NOT EXHIBIT THE SAME RANDOM FAILURE RATE. HEADLIGHTS NOT WORKING IS A MAJOR LIFE SAFETY ISSUE. I DROVE WITHOUT HEADLIGHTS ON FOR SOME TIME (AS THE AUTO HEADLIGHTS DID NOT COME ON) AND DID NOT NOTICE IT UNTIL I WAS ON AN UNLIT STREET. ALL OF THE OLD VSMS SHOULD BE CHANGED TO THE NEW MODEL FREE OF CHARGE TO PREVENT THIS FROM HAPPENING. *TR

  • Showing the 5 most recent of 43.
• Hydraulic39

  5 involved a crash · 2 involved a fire

  • Filed Jun 2010

    2002 FORD F-250 SUPER DUTY COMPLETE BRAKE FAILURE, RESULTED IN ACCIDENT. FAILURE CAUSED BY FAULTY BOOSTER PUMP AND MASTER CYLINDER ISSUES. FORD DENIES ANY ISSUES WITH SAID COMPONENTS, A QUICK SEARCH ON THE NET RESULTS IN HUNDREDS OF SIMILAR OCCURRENCES. $1400 IN PARTS TO REPAIR. INSURANCE WOULD NOT COVER "MECHANICAL PARTS". *TR

  • Filed Apr 2010

    MAIN BRAKE LINE RUSTED THROUGH. CATASTROPHIC LOSS OF ALL BRAKING POWER TO ALL WHEELS. SAILED THROUGH A SEVEN LANE INTERSECTION. POOR QUALITY MATERIALS USED THAT LEAD TO BRAKE LINE RUSTING. SHOULD HAVE USED STAINLESS STEEL TO PREVENT RUST. FORD DENIED PRODUCT LIABILITY CLAIM AS "OUT OF WARRANTY". CLASS ACTION LAWSUIT SHOULD RE-PLUMB ALL BRAKE LINES TO BE STAINLESS STEEL. WILL NEVER ADVISE PEOPLE TO BUY FORD TRUCKS. *TR

  • Filed Jul 2009

    VEHICLE WAS ONE MONTH OLD WHEN STEERING WHEL SHOOK WHEN BRAKES APPLIED. VEHICLE NOW HAS 49,000 MILES AND AGAIN THE SAME PROBLEM. BOTH TIMES ROTORS HAD TO BE TURNED AND PAD REPLACED. *TR

  • Filed Sep 2008

    I EXPERIENCED A LEAK IN THE POWER STEERING HOSE FROM THE POWERSTEERING PUMP TO THE HYDRABOOST ON MY 2002 FORD F250 WHILE DRIVING IN THE MOUNTAINS PULLING A 30FT. 5TH WHEEL TRAILER. I HAD TO USE 1 GALLON OF FLUID TO RETURN 90 MILES. ACCORDING TO ANOTHER MECHANIC, THIS IS A COMMON FAILURE AND IS DUE TO POOR DESIGN AND ENGINEERING THIS HOSE IS CARRIED BY THE LOCAL DEALER AND THEY INDICATED THAT IT HAS A HIGH FAILURE RATE. THIS FAILURE RESULTS IN LOSS OF POWERSTEERING AND POWER BRAKES. *TR

  • Filed Aug 2008

    TL*THE CONTACT OWNS A 2002 FORD F250 SUPER DUTY. WHILE BACKING THE VEHICLE OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE VEHICLE DID NOT STOP. THE EMERGENCY BRAKE WAS APPLIED, BUT THE VEHICLE STILL WOULD NOT STOP. THE TRAILER THAT WAS BEING PULLED WHIPPED AROUND AND STRUCK THE SIDE OF THE VEHICLE, WHICH CAUSED MAJOR DAMAGE TO THE TRUCK AND THE TRAILER. THE CURRENT MILEAGE WAS 71,000 AND FAILURE MILEAGE WAS 70,000.

  • Showing the 5 most recent of 39.
• Vehicle Speed Control26

  2 involved a crash · 4 involved a fire

  • Filed Oct 2017

    CRUISE CONTROL ISSUE

  • Filed May 2017

    MY SPEED CONTROL STOPPED WORKING IN 2012. IT IS A FORD F-250 SUPER DUTY. VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed Mar 2014

    MY FAMILY IS FORD MOTOR DEDICATED AND AS WE BUY NEW TRUCKS THE OLD ONES ARE PASSED ON TO OTHER FAMILY MEMBERS. WE PURCHASED THREE NEW TRUCKS AND HAVING PROBLEMS WITH TWO. THEY ARE FORD 2002 F250 SUPER DUTY WITH THE 7.3 L DIESEL. BOTH TRUCKS HAVE HAD THERE DEFECTIVE INJECTOR WIRE HARNESSES REPLACED, SHORTED OUT ON THE INTERSTATE CAUSING THE ENGINES TO SHUT COMPLETELY DOWN. NO STEERING, BRAKES, NOTHING. I WAS TOLD BY THE TECH THAT THE WIRING IS DEFECTIVE AND THE OIL AND HEAT IS WHAT WAS CAUSED THE FAILURE, HE HAS SEEN THIS REPAIR QUIT OFTEN. THE OTHER PROBLEM IS ACCELERATION TO PASS OR GET UP TO SPEED QUICKLY GOING ON THE INTERSTATE OR ANYWHERE, WHEN YOU DEPRESS THE THROTTLE PEDAL QUICKLY THERE IS NOTHING LIKE IT JUST FELL ON ITS FACE. AFTER YOU TAKE YOUR FOOT OF THE PEDAL AND COUNT ABOUT 5 SECONDS AND TRY IT AGAIN IT WILL WORK. BIG SAFETY ISSUE. I HAVE HAD 4 CLOSE CALLS AND CANT AFFORD TO REPAIR THIS TRUCK ALL THE TIME ON V.A. DISABILITY. IF YOU KNOW ANYTHING PLEASE PASS IT ON OR BACK TO ME. REPAIRS ARE VERY EXPENSIVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed Aug 2011

    TL* THE CONTACT OWNS A 2002 FORD F-250 DIESEL. WHEN THE ACCELERATOR WAS DEPRESSED, THE CONTACT STATED THAT THE VEHICLE WOULD NOT MOVE, WHICH COULD CAUSE A CRASH. THE DEALER DIAGNOSED THAT A SILENT RECALL WAS ISSUED AND THE CONTACTS VEHICLE WAS A PART OF THAT RECALL, BUT THE MANUFACTURER DID NOT HONOR THE RECALL. THE DEALER REPLACED THE ACCELERATOR PEDAL. THE FAILURE AND CURRENT MILEAGE WAS 63,000.

  • Filed Aug 2010

    MY 2002 F250, 4X4, 7.3L DIESEL FORD TRUCK WITH 48,846 MILES HAS HAD THE THIRD ACCELERATOR PEDAL INSTALLED AT A PRICE OF $1186. FORD REFUSED TO DO ANYTHING, EVEN WITH FORD SERVICE ACTION 03B03 AND EVEN WITH A LAW SUITE PENDING COURTS APPROVAL. CUSTOMER SATISFACTION PROGRAM 10B16. MY TRUCK DROPPED TO IDLE IN THE MIDDLE OF A LEFT TURN HAULING A 12,000 LB TRAILER. IT WAS A TERRIBLE START TO A VACATION TO THE COAST. *TR

  • Showing the 5 most recent of 26.
• Power Train24

  • Filed May 2014

    TL* THE CONTACT OWNS A 2002 FORD F-250. THE CONTACT STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT A WIRE SHORTAGE AND THE TRANSMISSION SHIFT LEVER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 215,000 AND THE CURRENT MILEAGE WAS 215,100. UPDATED 2/3/15*CN UPDATED 8/30/2017*CN

  • Filed Oct 2012

    AFTER COMING TO A STOP AT A RETAIL PARKING LOT, I COULD NOT SHIFT INTO PARK. IT FELT AS THOUGH THE SHIFT LEVER HAD BECOME UNATTACHED FROM THE TRANSMISSION. I SHUT THE VEHICLE OFF WHILE IN DRIVE AND APPLIED THE PARKING BRAKE. INVESTIGATION REVEALED THAT THE BRACKET THAT IS ATTACHED TO THE TRANSMISSION TO HOLD THE SHIFT CABLE TO ALLOW SHIFTING OF THE TRANSMISSION, BROKE AWAY FROM THE TRANSMISSION THREADED MOUNTING BOSSES. THE ALUMINUM THREADED MOUNTING BOSSES CRUMBLED WITH SEVERAL PIECES FALLING TO THE GROUND. THE INABILITY OF PLACING THE VEHICLE INTO NEUTRAL OR PARK ESPECIALLY AT A TIME OF URGENCY IS OF GREAT CONCERN TO ME. A REPAIR OPTION SHORT OF REPLACING THE TRANSMISSION HAS NOT YET BEEN DISCOVERED. SEVERAL FORD DEALERS SAID THAT THEY HAVE NEVER HEARD OF SUCH AN ISSUE. MY MECHANIC WHO IS TRYING TO DEVELOP A MAKE-SHIFT BRACKET STATED HE HAS SEEN MANY CASES ON WEB SITES THAT ARE AVAILABLE TO REPAIR STATIONS. ONE GOOGLE SEARCH ON FORD TRUCK FORUM SHOWED AN IDENTICAL PROBLEM SUCH AS MINE. THANK YOU *TR

  • Filed May 2012

    DRIVELINE FAILURE CAUSING VIBRATIONS AND A CRACK IN TRANSMISSION. *TR

  • Filed Aug 2011

    HAVE HAD APPROXIMATELY $8000 IN CAR REPAIR BILLS IN LAST FEW MONTHS FOR OUR 2002 FORD F250 DIESEL TRUCK AND 2005 FORD EXPLORER XLT. TREMENDOUS FINANCIAL BURDEN 2002 FORD F250 DIESEL TRUCK - HUBS SEIZED, LOSS OF CONTROL OF VEHICLE PREMATURE RUSTING OF VEHICLE BODY, TAILGATE BUT MOST IMPORTANTLY THE OIL PAN IN WHICH REPLACING THE OLD PAN BECAME AN APPROXIMATELY $3,000 REPAIR BILL. 2005 FORD EXPLORER - TRANSMISSION WENT AT 80,000 MILES! HUBS SEIZE. *TR

  • Filed Jul 2008

    HIGH PRESSURE OIL PUMP O-RING FAILURE. (1) O-RING FAILED AT 08/30/04 WITH 30,000 MILES. DEALER REPAIRED WITH UPDATED O-RING KIT AS SPECIFIED BY FORD BULLETIN. COVERED UNDER WARRANTY (2)O-RING FAILED AGAIN AT 08/16/07 WITH 70,826 MILES. FORD DEALER REPAIRED WITH UPDATED 0-RING KIT AS SPECIFIED BY FORD BULLETIN. THIS TIME I HAD TO PAY $100.00 DEDUCTIBLE. (3)O-RING FAILED AGAIN ON 06/11/08 WITH 83,000 MILES. REPAIRED AGAIN IN 10 MONTH SINCE LAST REPAIR. I HAD TO PAY THE FULL PRICE OF REPAIR OF 561.82. SAME PART HAS FAILED THREE TIMES ON MY 2002 F250 CREWCAB 4 DOOR 7.3 DIESEL. WHEN O-RING FAILS THE OIL IS LEAKING WHILE ENGINE IS RUNNING. THIS IS NOT A SLOW LEAK BUT A STEADY STREAM AS THE LINE IS UNDER HIGH PRESSURE. I HAD TO SHUT DOWN THE ENGINE WHILE DRIVING BECAUSE OF LOW OIL PRESSURE AND YOU HAVE NO CONTROL OF BRAKES OR THE POWER STEERING ON VEHICLE. *TR

  • Showing the 5 most recent of 24.
• Steering22

  3 involved a crash

  • Filed Jun 2023

    While driving on a fairly rough highway I'm AZ, 180A, traveling about 50 mph over bumps and repaired cracks in the pavement, the steering wobbled and shook which did not seem far out of the ordinary on this particular stretch of highway. Suddenly, without warning, the steering failed causing loss of control of the vehicle, the driver was unable to steer the truck which veered off the road and sent us directly into the embankment of a dry wash. The truck hit the embankment head on 50-55 mph. I was riding as passenger of my vehicle since I was 8 months pregnant and experiencing severe heartburn all morning. My fiance drive and 3 of my children were in the back seat. After crashing head on into the dirt wall I was pinned in between the dashboard and seat. I suffered serious life changing injuries as a result. One of the firefighters who arrived in the scene inspected and confirmed the steering was broken. I was sent by helicopter to Flagstaff regional medical center where I spent 10 days. The truck was towed to an impound yard in St John's, az. I was able to retrieve my personal belongings but was not able to afford the tow truck drivers verbal quote of the charges due nor the cost to tow the totaled truck back home to snowflake. The truck had a lien and I assumed the lienholder would be notified to collect the vehicle. They were not notified and t ownership was transferred leaving me an abandoned vehicle fee and hold on my registration privileges in AZ. The truck is likely still at the tow yard which may allow an inspection if requested, however I no longer own it as a result of the circumstances. My 9 year old son was injured in the accident as well as my own informed which included a shattered patella and fractured acetabulum, after orthopedic surgery I was made to deliver my unborn son via C-section, thankfully the baby suffered no physical injuries.

  • Filed Feb 2017

    DRIVING DOWN INTERSTATE, HEARD A LOUD POP. LOST ALL STEERING ABILITY. STEERING BOX SHAFT SHEARED IN HALF. I WAS PULLING A 18' EMPTY TRAILER AT THE TIME. TRUCK BLOCKED BOTH WESTBOUND LANES ALMOST CAUSING LIFE THREATENING INJURIES. BOTH COUNTY SHERIFF AND VA STATE POLICE CAME TO SCENE.

  • Filed Dec 2016

    MY VEHICLE WAS BEING DRIVEN OUT MY DRIVEWAY WHILE MAKING A RIGHT TURN THE STEERING WHEEL LOCKED UP. THEN TO THE LEFT THE SAME. WHILE SITTING STILL I COULD TURN THE STEERING WHEEL ALL THE WAY TO THE LEFT NONE STOP. FLUID IS FULL. WHILE DRIVING STRAIGHT STEERS FINE UNTIL I TURN A LITTLE TO RIGHT OR LEFT THEN IT GETS TIGHT. I NOTICED FROM 2002 TO 2006 THEIR WERE STEERING PROBLEMS UNSOLVED. *TR

  • Filed Apr 2014

    [XXX] THE STEERING BOX CONSTANTLY FAILS. BECOMES LOOSE INSIDE. VEHICLE WANDERS SEVERELY. THIS IS AN ONGOING PROBLEM SINCE VEHICLE WAS PURCHASED NEW. I'M PUTTING IN THE 3RD STEERING GEAR. FORD MECHANICS WOULD NOT CONSIDER THE BOX BEING BAD. IT WAS MY FAULT. EXCUSES WERE BALL JOINTS, KEEP THEM GREASED. I GREASED IT ONCE A WEEK PRIOR TO IT BEING IN THE DEALERSHIP. AS IT WOULDN'T STAY ON THE ROAD. THEN IT WAS THE NATURE OF THE VEHICLE. THEY ALL DO IT. WHAT? IT HAS NEW MOOG BALL JOINTS. SO THAT'S OUT. VERY WELL GREASED. SO THAT'S OUT. BEING THE 3RD BOX IN 89K, JUST ISN'T RIGHT. VEHICLE IS STOCK. NO LIFTS, NO OVERSIZE TIRES. I DID A WEB SEARCH. MULTIPLE FOLKS ARE HAVING THE SAME PROBLEM FROM 01 TO 08 F SERIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed Jun 2013

    TL* THE CONTACT OWNS A 2002 FORD F-250. THE CONTACT STATED THE STEERING WHEEL FAILED. THE CONTACT STATED THE STEERING WHEEL WAS LOOSE AND REQUIRED HIM TO PUT BOTH HANDS ON THE STEERING WHEEL IN ORDER TO KEEP THE VEHICLE UNDER CONTROL. THE VEHICLE WAS TAKEN TO A MECHANIC TWICE FOR THE STEERING WHEEL FAILURE. THE STEERING BOX GEAR BOX WAS ALSO ADJUSTED TWICE; HOWEVER, IT DID NOT CORRECT THE FAILURE AND THE STEERING WHEEL CONTINUED TO BE LOOSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. THE CURRENT MILEAGE WAS 142,000. UPDATED 7/26/13 *CN THE CONSUMER RECEIVED A SECOND OPINION, AND WAS INFORMED THE PROBLEM WAS THE BALL JOINTS.

  • Showing the 5 most recent of 22.
• Suspension17

  1 involved a crash · 2 involved a fire

  • Filed Sep 2021

    The contact owns a 2002 Ford F-250. The contact stated while driving 75 MPH, the vehicle experienced the death wobble. The contact stated no warning light was illuminated. The contact was able to regain control of the vehicle and continued driving to his residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 175,000.

  • Filed Sep 2016

    TL* THE CONTACT OWNS A 2002 FORD F-250. WHILE DRIVING 65 MPH, THE FRONT DRIVER'S SIDE WHEEL BEARING CAUGHT FIRE. THE CONTACT PULLED OVER AND EXTINGUISHED THE FIRE. IT WAS DETERMINED THAT THE HUB BEARING CAUGHT FIRE, WHICH ALSO SET THE REST OF THE TIRE ON FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.

  • Filed Jun 2013

    TL* THE CONTACT OWNS A 2002 FORD F-250. THE CONTACT STATED THE STEERING WHEEL FAILED. THE CONTACT STATED THE STEERING WHEEL WAS LOOSE AND REQUIRED HIM TO PUT BOTH HANDS ON THE STEERING WHEEL IN ORDER TO KEEP THE VEHICLE UNDER CONTROL. THE VEHICLE WAS TAKEN TO A MECHANIC TWICE FOR THE STEERING WHEEL FAILURE. THE STEERING BOX GEAR BOX WAS ALSO ADJUSTED TWICE; HOWEVER, IT DID NOT CORRECT THE FAILURE AND THE STEERING WHEEL CONTINUED TO BE LOOSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. THE CURRENT MILEAGE WAS 142,000. UPDATED 7/26/13 *CN THE CONSUMER RECEIVED A SECOND OPINION, AND WAS INFORMED THE PROBLEM WAS THE BALL JOINTS.

  • Filed Jul 2011

    2002 FORD F-250. UNIT #1 WAS WESTBOUND IN FAR RIGHT LANE OF THE OHIO TURNPIKE. THE RIGHT SIDE TRAILER WHEEL, SINGLE AXLE, CAME OFF CAUSING TRAILER TO FISH-TAIL DAMAGING TAILGATE OF POWER UNIT. UNIT #1 DROVE TO BERM, THEN ACCESS ROAD DISABLED. *LN ACCORDING TO THE POLICE REPORT, THE TRAILER DIDN'T HAVE ANY LICENSE PLATES, THE VIN LABEL WAS WORN AND CORRODED. THERE WAS DAMAGE TO THE VEHICLE AND THE TRAILER. (OHIO TRAFFIC CRASH REPORT # 10-0428-90)*JB

  • Filed Apr 2010

    MY 2002 FORD F250 DIESEL TRUCK SHIMMIES TERRIBLY PERIODICALLY. I NEVER KNOW WHEN IT WILL START, BUT WHEN IT DOES IT GETS VIOLENT AND I HAVE TO SLOW DOWN TO ALMOST A STOP. I AM GETTING MORE AND MORE APPREHENSIVE ABOUT DRIVING IT, AND ESPECIALLY PULLING MY HORSE TRAILER WITH IT. I HAVE HAD SEVERAL PEOPLE LOOK AT IT TO SEE IF ANYTHING SEEMED OUT OF PLACE. THEY ALWAYS REPORT THEY DO NOT SEE ANYTHING. I HAVE NOTICED ON LINE THAT THERE HAVE BEEN SEVERAL OFF. *TR

  • Showing the 5 most recent of 17.
• Engine16

  3 involved a fire

  • Filed Jun 2025

    The contact owns a 2002 Ford F-150. The contact stated while driving at an undisclosed speed, the engine seized. No warning light was illuminated. The contact attempted to start the vehicle; however, the vehicle failed to start. The contact stated that the vehicle started after several attempts. The contact stated the vehicle sat for a while before starting the vehicle. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The contact was informed that the repair was not covered under recall. The vehicle was then towed to an independent mechanic; however, the failure was not officially diagnosed. The contact was informed that the failure was possibly caused by an unknown sensor. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure started in 2013; however, the vehicle had been parked and undriveable since 2017. The manufacturer was not made aware of the failure. The failure mileage was 109,000.

  • Filed Apr 2025

    The contact owns a 2002 Ford F-250. The contact initially discovered patches of fluid on the garage floor. The vehicle was then taken to a dealer where a diagnostic test was performed. The dealer discovered a leak in the engine oil pan due to a faulty silicone gasket. The contact stated that the oil pan was replaced by the same dealer a year prior to the recent failure. The contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that there was no recall on the VIN related to the failure. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 138,683.

  • Filed Mar 2022

    As soon as the truck started, it popped out one of its spark plug. The truck started shaking and made a hollow noise and began to smoke and quickly caught on fire. The fire burned the entire truck.

  • Filed Jan 2021

    TL* THE CONTACT OWNS A 2002 FORD F-250. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN TO HIS DESTINATION. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 300,000.

  • Filed Oct 2019

    2002 F-250 7.3L DIESEL. DRIVING DOWN THE HIGHWAY PULLING A HORSE TRAILER ENGINE JUST COMPLETELY STALLED WITHOUT WARNING. I LOST ALL STEERING AND BRAKES. I PUT IT IN NEUTRAL AND RESTARTED WHILE COASTING. DROVE ANOTHER FEW MILES AND IT STALLED AGAIN. WOULD NOT START AGAIN AFTER THAT. THIS HAPPENED ON A REMOTE HIGHWAY AT NIGHT. HAD A WRECKER TOW US TO A DIESEL SHOP WHO REPORTED TRUCK STARTED FINE NEXT DAY. WENT AND PICKED IT UP AND IT STUTTERED A FEW TIMES ON THE WAY HOME BUT DID NOT STALL. A FEW MONTHS LATER, ENGINE STALLED AT A RED LIGHT IN HEAVY TRAFFIC BUT STARTED BACK UP. TOOK IT TO MY MECHANIC WHO READ A CAM POSITION SENSOR CIRCUIT FAULT ON THE COMPUTER. REPLACED CAM POSITION SENSOR. A FEW MONTHS LATER, STALLED AGAIN AT AN INTERSECTION. I COASTED TO THE SIDE OF THE ROAD AND HAD IT TOWED TO MY MECHANIC. UPON ARRIVING AND UNLOADING FROM WRECKER. TRUCK STARTED UP. STARTED TO DRIVE IT HOME AND STALLED AGAIN HALFWAY THERE ON A BUSY RURAL ROAD WITH NO SHOULDER. CALLED WRECKER AGAIN AND TOWED TO DIFFERENT DIESEL SHOP. REPLACED CPS AGAIN AND TRUCK STARTED FINE. TOOK IT HOME AND RAN IT AT IDLE UNTIL ENGINE TEMP WAS NORMAL. ENGINE STALLED AGAIN AND WOULD NOT START. WAITED ABOUT 2 HOURS AND IT STARTED UP JUST FINE AND RAN AT IDLE FOR ONE HOUR WITHOUT STALLING. CURRENT CPS WAS FROM FORD DEALER (THE GREY ONE) BUT APPARENTLY THE SAME PROBLEM AS THE ONE INVOLVED IN NHTSA ID: EA06012 RECALL FROM 2006 IS STILL A PROBLEM. IT COULD STALL WITHOUT WARNING IN THE MIDDLE OF AN INTERSECTION AND CAUSE A SERIOUS CRASH. THIS IS A SERIOUS SAFETY ISSUE!!

  • Showing the 5 most recent of 16.
• Fuel System14

  1 involved a fire

  • Filed Nov 2024

    The contact owns a 2002 Ford F-250. The contact stated that while the vehicle was being lifted onto a tow truck, fuel began to leak from the middle plastic made fuel tank. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel tank hoses were faulty. The mechanic determined that the fuel tank needed to be replaced. The vehicle was not repaired. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 108,000.

  • Filed Jul 2014

    TL* THE CONTACT OWNS A 2002 FORD F250 DIESEL, 2004 F250 DIESEL. THE CONTACT STATED THAT THE FUEL TANK STRAPS UNDER THE REAR DRIVER'S SIDE OF THE VEHICLE WERE RUSTED. THE MANUFACTURER WAS CONTACTED AND DID NOT PROVIDE A REMEDY. THERE WAS NO DIAGNOSIS OR REPAIRS COMPLETED ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 143,000.

  • Filed Mar 2014

    MY FAMILY IS FORD MOTOR DEDICATED AND AS WE BUY NEW TRUCKS THE OLD ONES ARE PASSED ON TO OTHER FAMILY MEMBERS. WE PURCHASED THREE NEW TRUCKS AND HAVING PROBLEMS WITH TWO. THEY ARE FORD 2002 F250 SUPER DUTY WITH THE 7.3 L DIESEL. BOTH TRUCKS HAVE HAD THERE DEFECTIVE INJECTOR WIRE HARNESSES REPLACED, SHORTED OUT ON THE INTERSTATE CAUSING THE ENGINES TO SHUT COMPLETELY DOWN. NO STEERING, BRAKES, NOTHING. I WAS TOLD BY THE TECH THAT THE WIRING IS DEFECTIVE AND THE OIL AND HEAT IS WHAT WAS CAUSED THE FAILURE, HE HAS SEEN THIS REPAIR QUIT OFTEN. THE OTHER PROBLEM IS ACCELERATION TO PASS OR GET UP TO SPEED QUICKLY GOING ON THE INTERSTATE OR ANYWHERE, WHEN YOU DEPRESS THE THROTTLE PEDAL QUICKLY THERE IS NOTHING LIKE IT JUST FELL ON ITS FACE. AFTER YOU TAKE YOUR FOOT OF THE PEDAL AND COUNT ABOUT 5 SECONDS AND TRY IT AGAIN IT WILL WORK. BIG SAFETY ISSUE. I HAVE HAD 4 CLOSE CALLS AND CANT AFFORD TO REPAIR THIS TRUCK ALL THE TIME ON V.A. DISABILITY. IF YOU KNOW ANYTHING PLEASE PASS IT ON OR BACK TO ME. REPAIRS ARE VERY EXPENSIVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed Jan 2013

    2002 FORD F250 SUPERDUTY. CONSUMER WRITES IN REGARDS TO A STRONG DIESEL FUEL ODOR AND FINDING FUEL ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT IN THE CAB OF THE VEHICLE. THE DEALER INFORMED THE CONSUMER, THE DIESEL ENGINE WAS DESIGNED WITH COPPER SLEEVES OR CUPS AROUND THE FUEL INJECTORS. THE PURPOSE OF THE CUPS WERE TO SEPARATE THE ENGINE COOLING SYSTEM FROM THE PRESSURIZED FUEL SYSTEM. OVER A PERIOD OF TIME, THE ENGINE COOLANT REACTED WITH THE COPPER CUPS AND CREATED SMALL PIN HOLES OR CRACKS IN THE INJECTOR CUPS. SINCE THE FUEL SYSTEM WAS PRESSURIZED IT INJECTED DIESEL FUEL INTO THE COOLANT CIRCULATING IN THE ENGINE. EVENTUALLY THE DIESEL FUEL CAME OUT OF THE RADIATOR OVERFLOW AND ALL OVER THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. SINCE THERE WAS NO WAY TO TELL, WHICH INJECTOR CUP WAS BAD, ALL OF THEM WOULD HAVE TO BE REPLACED ALONG WITH THE COOLANT HOSES AND THE RADIATOR WOULD NEED TO BE FLUSHED. THE ENGINE WOULD HAVE TO BE TAKEN APART, THE HEADS WOULD HAVE TO BE REMOVED AND THE INJECTOR CUPS REPLACE.*JB UPDATED 02/13/13

  • Filed Jan 2011

    THE WIRING HARNESS FOR THE INJECTORS STARTED FALLING APART. DEALER WHERE I BOUGHT THE TRUCK NEW SAID THEY HAVE BEEN HAVING PROBLEMS WITH THE HARNESS. THEY SAID THEY HAVE A NEW AND IMPROVED HARNESS THAT WILL NOT FALL APART. *TR

  • Showing the 5 most recent of 14.
• Seat Belts13

  • Filed Sep 2023

    Both front driver and passenger seat belts will pop out of buckle while driving. This happens at any speed.

  • Filed Sep 2017

    THE DRIVER'S AND PASSENGER'S SEAT BELT WILL UNLATCHED FOR NO APPARENT REASON. THIS HAPPENS AT ALL DIFFERENT SPEED. IT HAS HAPPENED WHILE DRIVING ON ALL PAVED STREETS AND HIGHWAYS

  • Filed Mar 2017

    THE SEAT BELTS COME UNBUCKLED WHEN DRIVING. THIS HAPPENS TO THE DRIVE'S SIDE MORE OFTEN THAN PASSENGER SIDE. THE BELT COME UNDONE ON HIGHWAY, IN TOWN, JUST STARTING OUT OR AFTER AN HOUR THERE ISN'T A WARNING BEFORE IT HAPPENS.THE SPEED OF THE TRUCK ALSO DOESN'T MAKE A DIFFERENCE. BUT IT IS HAPPENING MORE FREQUENT NOW. IT STARTED ABOUT 3 YEARS AGO BUT IT IS GETTING WORST.

  • Filed Nov 2016

    MY DRIVERS SIDE SEATBELT HAS STARTED TO RANDOMLY UNBUCKLE. THERE ISN'T ANYTHING TOUCHING IT, PRESSING IT OR OTHERWISE INTERFERING WITH THE OPERATION. I FIRMLY PRESS THE BUCKLE INTO THE RECEPTACLE, PULL ON IT TO ENSURE IT IS LATCHED AND RANDOMLY IT WILL COME UNDONE. THE DEALERSHIP SAID THERE ISN'T A RECALL OR WARRANTY TO COVER IT SO I HAD TO PURCHASE A NEW RECEPTACLE. THIS HAS HAPPENED GOING AS SLOW AS 5MPH AND AS FAST AS 50MPH AND IS QUITE STARTLING AS THE SEATBELT INSTANTLY STARTS TO REWIND. I DON'T FEEL COMFORTABLE DRIVING MY TRUCK KNOWING THE SEATBELT MIGHT NOT HOLD IF AN ACCIDENT WERE TO HAPPEN. *TR

  • Filed Feb 2016

    DRIVERS SEAT BELT KEEPS COMING UNLATCHED FOR NO REASON WHILE DRIVING. NOTHING IS STUCK INSIDE. I LATCH IT AND TUG HARD TO MAKE SURE FULLY LATCHED. THEN AFTER A FEW MINUTES OF DRIVING, IT RELEASES FOR NO REASON. MY BEST FRIENDS 2006 F250 ALSO HAS THE SAME PROBLEM.

  • Showing the 5 most recent of 13.
• Unknown or Other12

  4 involved a fire

  • Filed Mar 2022

    As soon as the truck started, it popped out one of its spark plug. The truck started shaking and made a hollow noise and began to smoke and quickly caught on fire. The fire burned the entire truck.

  • Filed Jul 2020

    THE EMERGENCY PARKING BREAK DOES NOT WORK, I DON'T THINK IT EVER HAS. I HAVE HAD IT REPAIRED TWICE OVER THE YEARS AND IT QUICKLY QUIT BOTH TIMES. IT FEELS LIKE NORMAL RESISTANCE WHEN YOU PUSH IT IN WITH YOUR FOOT, AND DOES A NORMAL CLUNK AND RELEASE WHEN YOU RELEASE IT, BUT IT DOES NOT AT ALL HOLD THE TRUCK IN PLACE. IT IS A MANUAL TRANSMISSION SO IT IS VERY INCONVENIENT FOR THIS TO NOT WORK. AN EXAMPLE, THAT I HAVE TO DEAL WITH REGULARLY IS HOOKING UP TO A TRAILER. I NEED TO GET OUT TO SEE HOW CLOSE I AM AND I HAVE TO PUT IT IN GEAR (ONLY REVERSE WILL HOLD IT, THE OTHER GEARS WILL SLIP AND THE TRUCK WILL ROLL) AND TURN IT OFF TO GO LOOK.

  • Filed Feb 2019

    NO WRECK THAT I WAS TOLD ABOUT WHEN BOUGHT

  • Filed Jun 2017

    PAINT IS PEELING OFF OF HOOD OF MY FORD F 250 HEAVY DUTY TRUCK.

  • Filed Jun 2016

    FORD F250 4X4 6.8L V10 SPIT OUT NUMBER10 SPARKPLUG AT 65 MPH FOR THE SECOND TIME NOW TWO MONTHS AFTER REPAIR. PAID $60 FOR REPAIR KIT PLUS $65 FOR ANOTHER NEW COIL AS IT GETS DAMAGED EACH TIME THIS HAPPENS. NO FIRE THIS TIME AS I WAS ABLE TO STOP AND REMOVE THE COIL BEFORE GETTING OFF HIGHWAY.

  • Showing the 5 most recent of 12.
• Air Bags10

  9 involved a crash

  • Filed Apr 2011

    TL*THE CONTACT OWNS A 2002 FORD F-250 SUPERDUTY. THE CONTACT CRASHED INTO A VEHICLE WHILE DRIVING 65 MPH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AS A RESULT OF THE LACK OF THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD TAKE HIS INFORMATION AND WOULD MOST LIKELY INVESTIGATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 127,000.

  • Filed Feb 2008

    TL*THE CONTACT OWNS A 2002 FORD F-250 SD. WHILE DRIVING 50 MPH, THE CONTACT'S FATHER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. HER FATHER SUSTAINED MASSIVE HEAD INJURIES AND DIED. THE VEHICLE WAS TOWED. THE CRASH WILL BE FURTHER INVESTIGATED. POLICE REPORT NUMBER 9994827 WAS FILED. THE DEALER INFORMATION WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 63,000.

  • Filed Jan 2005

    WHILE DRIVING 30 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THIS CAUSED THE DRIVER AND PASSENGER TO SUSTAIN MAJOR INJURIES, AND WERE TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED. THIS INFORMATION WAS PROVIDED BY ISMAEL MERANDES RECORDING SECRETARY OF THE NEW YORK FIRE DEPARTMENT. *AK

  • Filed Dec 2004

    WHILE DRIVING 45 MPH, THE FRONTAL AIR BAG INADVERTENTLY DEPLOYED. WHICH CAUSED THE CONSUMER TO SUSTAINED MINOR INJURIES. THE CONSUMER WAS TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB

  • Filed Jan 2004

    WHILE DRIVING 65 MPH ANOTHER VEHICLE RAN INTO THE DRIVER'S VEHICLE HEAD ON. NEITHER FRONTAL AIR BAG DEPLOYED UPON IMPACT. THE DRIVER AND PASSENGER SUSTAINED HEAD AND NECK INJURIES AND WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOTALED. *NM

  • Showing the 5 most recent of 10.
• Structure7

  1 involved a fire

  • Filed Mar 2022

    As soon as the truck started, it popped out one of its spark plug. The truck started shaking and made a hollow noise and began to smoke and quickly caught on fire. The fire burned the entire truck.

  • Filed Jan 2016

    AUTO HEADLAMPS AND TAIL LAMPS DON'T WORK. DOOR AJAR LIGHT STAYS ON. DOME LIGHT DOES NOT COME ON WHEN DOOR OPEN. FUEL GAGE STUCK ON FULL. IS IT THE VSM?

  • Filed Oct 2015

    TL* THE CONTACT OWNS A 2002 FORD F-250. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER SIDE WHEEL WELL WAS RUSTED SEVERELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THE RUST ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

  • Filed May 2013

    TL* THE CONTACT OWNS A 2002 FORD F250 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL TRAVELED RAPIDLY TO FLOOR UPON ENGAGING. THE VEHICLE FAILED TO SLOW DOWN UNTIL AFTER REPEATED PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE BRAKE LINES FRACTURED DUE TO CORROSION. THE VEHICLE WAS REPAIRED. IN ADDITION, THE ENTIRE UNDER CARRIAGE WAS COMPLETELY RUSTED BEYOND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

  • Filed Aug 2011

    HAVE HAD APPROXIMATELY $8000 IN CAR REPAIR BILLS IN LAST FEW MONTHS FOR OUR 2002 FORD F250 DIESEL TRUCK AND 2005 FORD EXPLORER XLT. TREMENDOUS FINANCIAL BURDEN 2002 FORD F250 DIESEL TRUCK - HUBS SEIZED, LOSS OF CONTROL OF VEHICLE PREMATURE RUSTING OF VEHICLE BODY, TAILGATE BUT MOST IMPORTANTLY THE OIL PAN IN WHICH REPLACING THE OLD PAN BECAME AN APPROXIMATELY $3,000 REPAIR BILL. 2005 FORD EXPLORER - TRANSMISSION WENT AT 80,000 MILES! HUBS SEIZE. *TR

  • Showing the 5 most recent of 7.
• Visibility7

  • Filed Nov 2005

    DT: THE CONTACT STATED THE COMPONENTS UNDER THE DASHBOARD GOT WET. THEREFORE, HE TOOK THE VEHICLE TO THE DEALERSHIP. THEY FOUND THE COMPONENTS WERE WET BECAUSE THE WINDSHIELD WAS INSTALLED IMPROPERLY. THE WINDSHIELD COULD BE MOVED OUT ONE INCH. THE DEALERSHIP STATED IT WAS PROBABLY A FACTORY DEFECT. BUT THE WARRANTY EXPIRED, AND H THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS, WHICH HAVE BEEN MADE. ALL OF THE ELECTRONIC COMPONENTS UNDER THE DASHBOARD HAD TO BE REPLACED . *AK

  • Filed Nov 2004

    WHILE DRIVING 45 MPH, IN INCLEMENT WEATHER WINDSHIELD WIPERS FAILED. THIS CAUSED POOR VISIBILITY TO THE DRIVER. VEHICLE WAS TAKEN TOT HE DEALER FOR INSPECTION. *AK

  • Filed Aug 2002

    THE VEHICLE WILL LOSE POWER WITH THE ENGINE LIGHT COMING ON, CAUSE UNKNOWN. THE FORD DEALERSHIP HAS HAD THE VEHICLE FOR THREE DAYS, STATING THAT VEHICLE WAS GETTING SOME SORT OF RESISTANCE. THE VEHICLE WAS AGAIN FAILING WITH THE SAME PROBLEM. *AK THE CONSUMER STATES THAT HE HAD TAKEN THE VEHICLE TO ANOTHER FORD DEALER AND THEY SEEMED TO HAVE REMEDIED THE PROBLEM-LINKAGE ACCELERATOR. THE WINDSHIELD WAS LEAKING-RESEALED-STILL LEAKING. THE VEHICLE HAS BEEN OKAY SINCE THE LAST REPAIR. NOW THE WINDSHIELD IS LEAKING WATER, AND IS RUNNING BEHIND THE DASHBOARD. THE CONSUMER HAS ALSO EXPERIENCED THE FOLLOWING: WHEN STOPPING THE VEHICLE FEELS LIKE THE DRIVLINE SHIFTS FORWARD-LOUD BANG,WHEN STARTING OFF, THE VEHICLE SHIFTS BACKWARDS, THE CONNECTOR IS NOT FULLY SEATED(PCM MODULE), AND THE INJECTOR HARNESS INTERMITTENLY OPENS-REPAIR LOOSE LEFT VALVE COVER INJECTOR HARNESS CONNECTOR CAUSING HIGH RESISTANCE CLEARED. *SCC

  • Filed Jun 2002

    5 YEARS OLD GRANDDAUGTHER ACCIDENTALLY PRESSED POWER WINDOW BUTTON IN CLOSE MODE WHILE LOOKING OUT OF THE WINDOW ,AND ALMOST HAD WINDOW CLOSE ON HER NECK. POWER WINDOWS DID NOT HAVE AN OVERRIDE FEATURE. CONSUMER HAD PLACED WINDOW GUARD TO PREVENT WINDOWS FROM CLOSING ALL THE WAY. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

  • Filed Jun 2002

    TINTED REAR WINDOW ALONG WITH TOP PROVIDED WITH THE REAR TINITED WINDOW IS NOT CLEAR WHICH REDUCES OR ELIMINATES VISION DEPENDING ON LIGHTING CONDITIONS.*AK *TT

  • Showing the 5 most recent of 7.
• Gasoline6

  • Filed Nov 2024

    The contact owns a 2002 Ford F-250. The contact stated that while the vehicle was being lifted onto a tow truck, fuel began to leak from the middle plastic made fuel tank. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel tank hoses were faulty. The mechanic determined that the fuel tank needed to be replaced. The vehicle was not repaired. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 108,000.

  • Filed Jul 2014

    TL* THE CONTACT OWNS A 2002 FORD F250 DIESEL, 2004 F250 DIESEL. THE CONTACT STATED THAT THE FUEL TANK STRAPS UNDER THE REAR DRIVER'S SIDE OF THE VEHICLE WERE RUSTED. THE MANUFACTURER WAS CONTACTED AND DID NOT PROVIDE A REMEDY. THERE WAS NO DIAGNOSIS OR REPAIRS COMPLETED ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 143,000.

  • Filed Sep 2010

    MY 2002 FORD F250 V10 WITH AN IMMACULATE MAINTENANCE RECORD AND 70,000 MILES ON IT, STARTED TO TIC, TIC, TIC? I BROUGHT IT TO THE DEALER TODAY TO GET CHECKED OUT, HE GOT IN THE TRUCK AND REVVED THE ENGINE AND....BOOM! A SPARK PLUG SHOT OUT RIGHT BEFORE MY EYES AND GASOLINE/OXYGEN MIST REPEATEDLY SHOT OUT OF THE HOLE!!!. SIMPLY PUT, TIRES WEAR OUT, BALL JOINTS WEAR OUT, WHEEL BEARINGS WEAR OUT. SPARK PLUGS DON'T SHOOT OUT OF CYLINDER HEADS UNLESS THE CYLINDER HEAD IS DEFECTIVE!!!!!!!!!!!! THE REPAIR COST ME $600.00! THERE ARE 1000'S OF COMPLAINTS ON THE WEB OF THE SAME THING HAPPENING TO MANY PEOPLE. FORD NEEDS TO BE HELD ACCOUNTABLE......AND I WANT MY MONEY BACK! *TR

  • Filed Jul 2006

    WHEN I TOOK MY TRUCK IN FOR SERVICE, THE AUTO TECH NOTICED A FUEL LEAK NEAR THE FUEL FILTER. AGREEING WITH THE TECH THAT THE LEAK WAS FROM THE FILTER, I TOOK THE TRUCK HOME AND REPLACED THE FUEL FILTER. ON INSPECTION OF THE FILTER AFTER INSTALLATION, THE TRUCK STILL CONTINUED TO LEAK FUEL. I DETERMINED THAT THE LEAK WAS COMING FROM A FUEL RETURN LINE, AT A POINT WHERE THE LINE IS HELD IN PLACE BY A METAL TAB. I TOOK THE TRUCK IN TO THE REPAIR SHOP, WHERE THE EMPLOYEES AGREED THAT THE LEAK OCCURRED FROM THE METAL TAB WEARING A HOLE IN THE FUEL RETURN LINE. THE REPAIR THEN INVOLVED REPLACING THE ENTIRE FUEL LINE ASSEMBLY (WHICH INCLUDES BRAKE, FUEL, AND ANY OTHER LINES THAT RUN FROM THE ENGINE TO THE REAR OF THE VEHICLE) AVAILABLE ONLY FROM A DEALER. THE OLD LINES ARE AVAILABLE IF THEY ARE NEEDED. *NM

  • Filed Nov 2003

    I HAVE A 2002 F250 WITH LESS THAN 5000 MILES ON IT AND THE GAS LINE STARTED LEAKING NEAR THE FILTER WHICH IS MOUNTED TO THE FRAME. I TOOK IT TO THE DEALER AND THEY REPLACE THE LINE BUT I'M CONCERNED BECAUSE THEY STATED THAT IT RUSTED OUT. THERE IS RUST STARTING TO FORM ALL UNDER THE TRUCK. *LA

  • Showing the 5 most recent of 6.
• Exterior Lighting6

  1 involved a fire

  • Filed Jan 2016

    AUTO HEADLAMPS AND TAIL LAMPS DON'T WORK. DOOR AJAR LIGHT STAYS ON. DOME LIGHT DOES NOT COME ON WHEN DOOR OPEN. FUEL GAGE STUCK ON FULL. IS IT THE VSM?

  • Filed Jan 2014

    TL* THE CONTACT OWNS A 2002 FORD F250. THE CONTACT STATED THAT THE REAR AND FRONT TURNING SIGNALS WOULD FLICKER ON AND OFF SPORADICALLY AND WHEN BRAKING, ALL OF THE LIGHTS WOULD FAIL. IN ADDITION, THE BRAKE LIGHTS WOULD NOT ILLUMINATE WHEN APPLIED AND ALL OF THE LIGHTS IN THE VEHICLE WITH THE EXCEPTION OF THE INTERIOR DOME LIGHT WOULD FAIL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V352000 (EXTERIOR LIGHTING) AND NHTSA CAMPAIGN NUMBER: 09E025000 (EXTERIOR LIGHTING) BU T WAS ADVISED BY THE DEALER THAT THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD STALL WHEN DRIVING OVER A POT HOLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO REPLACED ALL OF THE FUSES BUT THE FAILURE WAS NOT RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 151000.

  • Filed Jun 2013

    TL* THE CONTACT OWNS A 2002 FORD F-250 SD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE CRUISE CONTROL FAILED TO ACTIVATE UPON ENGAGING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY STATED THAT THE BRAKE PRESSURE SWITCH NEEDED TO BE REPLACED. NHTSA RECALL CAMPAIGN ID NUMBER 11V352000 (EXTERIOR LIGHTING) WAS RELATED TO THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL; HOWEVER, IT DID NOT CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 102,746. UPDATED 8/5/13 *CN

  • Filed Aug 2010

    THE VEHICLE IS DEPENDENT UPON A VEHICLE SECURITY MODULE TO OPEN DOORS, SHOW IF DOORS ARE OPEN OR CLOSED, AUTOMATICALLY LOCK AND UNLOCK DOORS, TURN ON AND OFF LIGHTS, ETC. THE UNIT INSTALLED IN MY VEHICLE HAS BEEN REPLACED BY ANOTHER UNIT BY FORD. FORD HAS NOT RECALLED THIS DEVICE. MANY OWNERS HAVE REPORTED AND HAVE HAD TO REPLACE THESE DEVICES BECAUSE OF THE PROBLEMS WITH LOCKS NOT WORKING (OPEN AND CLOSE), HEADLIGHTS NOT WORKING OR TURNING OFF WHILE DRIVING, FALSE SAFETY INDICATIONS BEING DISPLAYED, ETC. I AM NOW EXPERIENCING THIS PROBLEM AND HAVE TO REPLACE THIS MODULE TO STOP THESE SAME ISSUES IN MY VEHICLE. IT IS A THERMAL PROBLEM AND ONLY OCCURS WHENEVER THE VEHICLE IS WARMED DURING THE DAY IN THE HEAT. IT BEGINS TO WORK PROPERLY AFTER THE AIR CONDITIONER COOLS THE CAB DOWN OR AT NIGHT WHEN THE TEMPERATURES ARE COOLER. THE ORIGINAL PART # IS 2C7T-15K602-AJ, THE REPLACEMENT PART # IS 4C7Z-15604-AC. *TR

  • Filed Jan 2008

    TL*THE CONTACT OWNS A 2002 FORD F250. THE TURN SIGNAL AND BRAKE LIGHTS FAILED COMPLETELY. THE CONTACT BELIEVES THAT THE FAILURE WAS CAUSED BY THE WIRING HARNESS. THE FAILURE OCCURRED A YEAR AGO, BUT THE VEHICLE IS NOT DRIVEN FREQUENTLY. NO REPAIRS WERE MADE. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 62,940.

  • Showing the 5 most recent of 6.
• Diesel5

  1 involved a fire

  • Filed Mar 2014

    MY FAMILY IS FORD MOTOR DEDICATED AND AS WE BUY NEW TRUCKS THE OLD ONES ARE PASSED ON TO OTHER FAMILY MEMBERS. WE PURCHASED THREE NEW TRUCKS AND HAVING PROBLEMS WITH TWO. THEY ARE FORD 2002 F250 SUPER DUTY WITH THE 7.3 L DIESEL. BOTH TRUCKS HAVE HAD THERE DEFECTIVE INJECTOR WIRE HARNESSES REPLACED, SHORTED OUT ON THE INTERSTATE CAUSING THE ENGINES TO SHUT COMPLETELY DOWN. NO STEERING, BRAKES, NOTHING. I WAS TOLD BY THE TECH THAT THE WIRING IS DEFECTIVE AND THE OIL AND HEAT IS WHAT WAS CAUSED THE FAILURE, HE HAS SEEN THIS REPAIR QUIT OFTEN. THE OTHER PROBLEM IS ACCELERATION TO PASS OR GET UP TO SPEED QUICKLY GOING ON THE INTERSTATE OR ANYWHERE, WHEN YOU DEPRESS THE THROTTLE PEDAL QUICKLY THERE IS NOTHING LIKE IT JUST FELL ON ITS FACE. AFTER YOU TAKE YOUR FOOT OF THE PEDAL AND COUNT ABOUT 5 SECONDS AND TRY IT AGAIN IT WILL WORK. BIG SAFETY ISSUE. I HAVE HAD 4 CLOSE CALLS AND CANT AFFORD TO REPAIR THIS TRUCK ALL THE TIME ON V.A. DISABILITY. IF YOU KNOW ANYTHING PLEASE PASS IT ON OR BACK TO ME. REPAIRS ARE VERY EXPENSIVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed Jan 2013

    2002 FORD F250 SUPERDUTY. CONSUMER WRITES IN REGARDS TO A STRONG DIESEL FUEL ODOR AND FINDING FUEL ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT IN THE CAB OF THE VEHICLE. THE DEALER INFORMED THE CONSUMER, THE DIESEL ENGINE WAS DESIGNED WITH COPPER SLEEVES OR CUPS AROUND THE FUEL INJECTORS. THE PURPOSE OF THE CUPS WERE TO SEPARATE THE ENGINE COOLING SYSTEM FROM THE PRESSURIZED FUEL SYSTEM. OVER A PERIOD OF TIME, THE ENGINE COOLANT REACTED WITH THE COPPER CUPS AND CREATED SMALL PIN HOLES OR CRACKS IN THE INJECTOR CUPS. SINCE THE FUEL SYSTEM WAS PRESSURIZED IT INJECTED DIESEL FUEL INTO THE COOLANT CIRCULATING IN THE ENGINE. EVENTUALLY THE DIESEL FUEL CAME OUT OF THE RADIATOR OVERFLOW AND ALL OVER THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. SINCE THERE WAS NO WAY TO TELL, WHICH INJECTOR CUP WAS BAD, ALL OF THEM WOULD HAVE TO BE REPLACED ALONG WITH THE COOLANT HOSES AND THE RADIATOR WOULD NEED TO BE FLUSHED. THE ENGINE WOULD HAVE TO BE TAKEN APART, THE HEADS WOULD HAVE TO BE REMOVED AND THE INJECTOR CUPS REPLACE.*JB UPDATED 02/13/13

  • Filed Jan 2011

    THE WIRING HARNESS FOR THE INJECTORS STARTED FALLING APART. DEALER WHERE I BOUGHT THE TRUCK NEW SAID THEY HAVE BEEN HAVING PROBLEMS WITH THE HARNESS. THEY SAID THEY HAVE A NEW AND IMPROVED HARNESS THAT WILL NOT FALL APART. *TR

  • Filed May 2006

    WITHIN A TOTAL OF 11 MONTHS THE FORD DEALERSHIP HAS HAD TO CHANGE OUT THE FUEL PUMP TO OUR FORD F250. *JB

  • Filed Oct 2005

    DRIVING BACK FROM A DUCK HUNTING TRIP ON A DIRT ROAD IN CLINTON,SC WHEN MY 2002 FORD F-250 SUPER DUTY CREW CAB DIESEL CAUGHT ON FIRE. THE FIRE APPEARED TO HAVE STARTED ON THE DRIVER'S SIDE IN THE ENGINE COMPARTMENT. I LOST A LOT OF PERSONAL ITEMS IN THE TRUCK DUE TO THE FIRE SPREADING QUICKLY NOT COVERED BY MY INSURANCE. I HAVE CONTACTED FORD SEVERAL TIME BUT ALL THEY HAVE TOLD ME IS THAT THERE ARE NO RECALLS ON MY TRUCK AND SORRY FOR THE INCONVENIENCE. THE RECENT RECALL OF 800,000 TRUCKS FORD RECALLED CAME EXACTLY ONE WEEK AFTER MY TRUCK CAUGHT ON FIRE. *JB

• Latches/Locks/Linkages5

  • Filed Aug 2010

    THE VEHICLE IS DEPENDENT UPON A VEHICLE SECURITY MODULE TO OPEN DOORS, SHOW IF DOORS ARE OPEN OR CLOSED, AUTOMATICALLY LOCK AND UNLOCK DOORS, TURN ON AND OFF LIGHTS, ETC. THE UNIT INSTALLED IN MY VEHICLE HAS BEEN REPLACED BY ANOTHER UNIT BY FORD. FORD HAS NOT RECALLED THIS DEVICE. MANY OWNERS HAVE REPORTED AND HAVE HAD TO REPLACE THESE DEVICES BECAUSE OF THE PROBLEMS WITH LOCKS NOT WORKING (OPEN AND CLOSE), HEADLIGHTS NOT WORKING OR TURNING OFF WHILE DRIVING, FALSE SAFETY INDICATIONS BEING DISPLAYED, ETC. I AM NOW EXPERIENCING THIS PROBLEM AND HAVE TO REPLACE THIS MODULE TO STOP THESE SAME ISSUES IN MY VEHICLE. IT IS A THERMAL PROBLEM AND ONLY OCCURS WHENEVER THE VEHICLE IS WARMED DURING THE DAY IN THE HEAT. IT BEGINS TO WORK PROPERLY AFTER THE AIR CONDITIONER COOLS THE CAB DOWN OR AT NIGHT WHEN THE TEMPERATURES ARE COOLER. THE ORIGINAL PART # IS 2C7T-15K602-AJ, THE REPLACEMENT PART # IS 4C7Z-15604-AC. *TR

  • Filed Feb 2007

    INSIDE DOOR LOCK(4 DOOR 2002 FORD F250 PICKUP) CONTROL BUTTON(DRIVERS SIDE) DOES NOT OPEN LOCKS. ONLY THE REMOTE KEYLESS ENTRY WILL OPEN THEM FROM THE INSIDE.*JB

  • Filed Feb 2007

    OVER THE LAST 2 MONTHS, THE GENERIC ELECTRONIC MODULE (GEM) HAS SHOWN SIGNS OF FAILURE. FIRST THE DOOR LOCKS WOULD RANDOMLY LOCK AND UNLOCK WHILE THE VEHICLE WAS IN MOTION. FINALLY, THE DOOR LOCKS STOPPED WORKING ALL TOGETHER, THE DOME LIGHT WILL NOT AUTOMATICALLY TURN ON AND THE DOOR AJAR INDICATOR STAYS ILLUMINATED. THE RENO FORD DEALER WOULD NOT RETURN PHONE CALLS TO SCHEDULE A REPAIR. THE PICKUP TRUCK REMAINS UNREPAIRED. *NM

  • Filed Jul 2004

    DOOR HANDLES CAN BE BROKEN INTO WITH A SCREW DRIVER DUE TO THE USED OF PLASTIC. ORD SUPER DUTY TRUCKS SHOULD HAVE METAL DOOR LATCHES. *AK

  • Filed Dec 2003

    WHEN THE VEHICLE REACHED APPROX. 25,000 MILES, THE DRIVERS SIDE DOOR STARTED TO MAKE A KNOCKING SOUND. THE SOUND TRAVELS AND MAY SEEM TO BE COMING FROM ANYWHERE IN THE GENERAL AREA OF THE DOOR AND DOOR FRAME. I WAS ABLE TO PINPOINT THE NOISE TO BE ORIGINATING FROM THE NADER PIN OR LATCHING DEVICE. A LITTLE BIT OF LITHIUM GREASE SEEMED TO SOLVE THE PROBLEM FOR A WHILE, BUT NOW THE VEHICLE HAS 45,000 MILES AND THE NOISE IS GETTING WORSE. AFTER TALKING WITH SEVERAL PEOPLE THAT OWN THE SAME VEHICLE, I FOUND THAT THEY ALL HAVE THE SAME PROBLEM. THIS MAY BE AN ALIGNMENT PROBLEM OR A PROBLEM WITH THE LATCHING DEVICE, IN EITHER CASE I QUESTION THE INTEGRITY OF THE DOOR TO REMAIN LATCHED IN THE EVENT OF A CRASH.*AK

• Equipment5

  2 involved a crash · 1 involved a fire

  • Filed Aug 2010

    DURALAST HUB ASSEMBLY FAILURE FOR 2002 FORD F250. *TR

  • Filed Sep 2009

    I HAVE A 2002 FORD F250 3/4 TON 4-DOOR LONG BOX TRUCK. IT WAS A WYOMING HIGHWAY DEPARTMENT TRUCK. I GOT IT IN JANUARY AND IT WAS RUNNING GREAT WITH 170,000 MILES ON IT, THEN THE # 3 SPARK PLUG WAS SPIT OUT OF THE ENGINE ON STARTUP, AFTER IT SAT FOR A HALF HOUR IN SEPTEMBER. THE COIL PACK ALSO WAS SPIT OUT AND WAS DANGLING OUT ON THE VALVE COVER. *TR

  • Filed Aug 2008

    ON AUGUST 30, 2008 MY 2002 F-250 BLEW THE NUMBER 2 SPARK PLUG OUT OF THE CYLINDER HEAD. DUE TO THE HOLIDAY WEEKEND I HAVE TO WAIT TILL TUESDAY TO GET AN ESTIMATE ON HOW MUCH IT WILL COST TO REPAIR IT. I HAVE SEARCHED THIS PROBLEM AND FOUND THIS TO BE COMMON AMONG FORD PRODUCTS. FORD NEEDS TO SET THIS AS A RECALL ITEM. FORD BACK YOUR PRODUCT UP YOU CHARGE ENOUGH FOR THEM........ *TR

  • Filed Sep 2005

    PRIOR TO THE ACCIDENT WE HAD THE TELESCOPING BRAKE AND GAS PEDAL REPLACED FOR A DEFECT. (IT DIDN'T WORK) ON SEPTEMBER 9TH 2005 AT APPROX 12:00PM OUR FORD EXCURSION SUDDENLY ACCELERATED, WHICH RESULTED IN LOSS OF CONTROL OF THE VEHICLE AT SPEEDS IN EXCESS OF 80 MPH. AVOIDED ROLL OVER AND HITTING OTHER VEHICLES. SPUN OUT 2 TIMES BEFORE CRASHING INTO A FENCE @ MCAS (MARINE CORPS AIR STATION) YUMA ARIZONA. WAS TAKEN TO THE HOSPITAL BY AMBULANCE. HIGHWAY PATROL. ACCIDENT INVESTIGATOR AND YUMA POLICE HAVE PICTURES AND REPORTS OF THE ACCELERATION PEDAL STILL MASHED INTO THE SUV'S FLOOR-BOARD STILL OPEN AT FULL THROTTLE WITH ENGINE OFF. THE ACCIDENT REPORT STATES MECHANICAL DEFECT OF ACCELERATION PEDAL. THE TIRES AND UNDER CHASSIS CAUGHT WERE ON FIRE WHEN VEHICLE CAME TO A CRASH STOP OR IT COULD HAVE BEEN A FIRE PRIOR THE INVESTIGATOR WASN'T SURE. WHEN THE VEHICLE WAS PUT IN PARK THE TIRES WERE STILL SPINNING OUT AS IF THE SUV WAS IN A DRIVE GEAR. ALTHOUGH I SUFFERED MINOR INJURED PULLED NECK AND BACK MUSCLES AND BROKEN ELBOW (RADIAL NECK FRACTURE). I COULD HAVE BEEN KILLED OR SERIOUSLY INJURED OR KILLED ANOTHER HUMAN DUE TO THIS DEFECT. COMPLETELY TERRIFIED TO EVER DRIVE AGAIN. *JB

  • Filed Jul 2004

    DOOR HANDLES CAN BE BROKEN INTO WITH A SCREW DRIVER DUE TO THE USED OF PLASTIC. ORD SUPER DUTY TRUCKS SHOULD HAVE METAL DOOR LATCHES. *AK

• Fuel/Propulsion System4

  • Filed Jun 2019

    TL* THE CONTACT OWNS A 2002 FORD F-250. WHILE THE CONTACT WAS INSPECTING THE VEHICLE, HE NOTICED THAT THE FUEL SYSTEM TANK STRAPS WERE LOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER (APPLE FORD LINCOLN OF YORK, 1801 WHITEFORD RD, YORK, PA 17402, (717) 755-2911) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER ADVISED THE CONTACT TO SPEAK WITH THE MANUFACTURER AND FILE A COMPLAINT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 174,000.

  • Filed Oct 2017

    ONE OF THE VAPOR VALVES BREAKS ON THE GASOLINE TANK, IT IS NOT REPLACEABLE SO YOU HAVE TO BUY A NEW TANK. FORD HAS OBSOLETED THE TANK AND IT IS NOT AVAILABLE FROM ANY PLACE. YOU CAN SMELL THE GAS VAPORS WHEN THE TRUCK IS AT REST. I AM WAITING FOR IT TO BLOW UP.

  • Filed Apr 2015

    WHILE DRIVING THE MOUNTS THAT HOLD THE FUEL TANK FAILED CAUSING THE TANK TO FALL OFF AND DRAG ON THE ROAD, EVENTUALLY WEARING A HOLE IN THE TANK CAUSING THE FUEL TO LEAK OUT. OBVIOUSLY ONCE THE GAS RAN OUT THE VEHICLE WOULD NO LONGER OPERATE. WE WERE LUCKY THAT THERE WAS NO FIRE. *TR

  • Filed Jul 2012

    WHILE DRIVING I BEGAN TO HEAR A LOUD POPPING NOISE COMING FROM THE ENGINE. AFTER STOPPING AND CHECKING THE ENGINE I NOTICE I HAD A BLOWN OUT SPARK PLUG AND BUSTED IGNITION COIL. I HAVE A 2002 FORD F 250 SD. I HAVE ATTEMPTED TO PUT IN A NEW PLUG BUT IT WILL NOT SCREW INTO THE HOLE. DAMAGE ESTIMATES ARE FROM $150.00 ON LABOR FEES AND $75-100 ON A TEMP. FIX HELICOIL OR HEAD REPLACEMENT FOR $2500.00. FORD MECH. SAID IT HAPPENS ALL THE TIME, DUE TO POOR DESIGN. *JS

• Wheels3

  1 involved a crash

  • Filed Aug 2015

    TIRES INVOLVED WERE PURCHASED ON 7/25/2012 (HAVE RECEIPT) AND AT TIME OF INCIDENT HAD 16,115 MILES ON THEM. TIRES WERE CORRECTLY INFLATED TO CORRECT PSI AND SHOWED NO SIGNS OF EXCESSIVE WEAR OR CHECKING. TRIP WAS FROM ANTELOPE, CA TO SAN DIEGO, CA. (+/- 525 MILES.) OUTSIDE TEMPERATURE WAS APPROXIMATELY 95 DEGREES. DRIVER WAS THE ONLY PERSON IN THE VEHICLE, TRUCK WAS RUNNING WITH NO LOAD/EMPTY AND IN THE RIGHT HAND LANE OF A TWO LANE HIGHWAY. TRAVELING SOUTH BOUND ON INTERSTATE 5 AT 65 MPH (CRUISE CONTROL WAS ON), APPROXIMATELY TWO MILES NORTH OF KETTELMAN, CALIFORNIA, DRIVERS SIDE REAR TIRE DELAMINATED (UNIROYAL LAREDO LT265/75R16 123Q LAR (DOT # BFW8JDUU5011) CAUSING SLIGHT LOSS OF CONTROL, BUT NO ACCIDENT RESULTED AND NO OTHER VEHICLES INVOLVED IN THE INCIDENT. DAMAGE DUE TO THE DELAMINATION WAS EXTENSIVE TO THE DRIVERS SIDE OF THE PICK-UP BED (PHOTOS AVAILABLE.) AAA WAS CALLED TO REPLACE THE DELAMINATED TIRE WITH THE SPARE TIRE. AFTER REPLACEMENT OF THE DELAMINATED TIRE WITH A GOOD SPARE I CONTINUED ON WITH MY TRIP. APPROXIMATELY 225 MILES LATER (SAME DAY 8/16/2015), STILL ON SOUTH BOUND INTERSTATE 5 IN LAGUNA NIGUEL, CA THE PASSENGER RIGHT REAR TIRE (UNIROYAL LAREDO LT265/75R16 123Q LAR (DOT # BFW8JDUU5011) ALSO DELAMINATED, AGAIN, CAUSING SLIGHT LOSS OF CONTROL, BUT NO ACCIDENT RESULTED AND NO OTHER VEHICLES INVOLVED IN THE INCIDENT. DAMAGE DUE TO THE DELAMINATION OF PASSENGER REAR TIRE WAS ALSO EXTENSIVE TO THE PASSENGER SIDE OF THE PICK-UP BED (PHOTOS AVAILABLE.) INSURANCE CLAIM WAS MADE TO INSURANCE CARRIER (PROGRESSIVE INSURANCE) AND A DAMAGE CLAIM HAS BEEN MADE TO UNIROYAL (CLAIM #6193621979.) TOTAL DAMAGE TO VEHICLE IS $4,195.98 AND IS BEING REPAIRED AT CARSTAR GROVE COLLISION CENTER, 3580 OLIVE STREET, LEMON GROVE, CA 91945 (619-460-1367.) PHOTOS OF THE TIRES, AND DAMAGE TO THE PICK-UP TRUCK ARE AVAILABLE, AS ARE THE ACTUAL TIRE INVOLVED.

  • Filed Aug 2010

    DURALAST HUB ASSEMBLY FAILURE FOR 2002 FORD F250. *TR

  • Filed Dec 2007

    TL*THE CONTACT OWNS A 2002 FORD F-250 SUPERDUTY. WHILE INSPECTING THE VEHICLE, THE CONTACT FOUND THAT THE DRIVER SIDE FRONT TIRES METAL WAS SPLIT WHERE THE TIRE BEADS ATTACH TO THE WHEEL. THE SPLIT EXTENDED IN BOTH DIRECTIONS OF THE WHEEL. THE TIRE AND WHEEL WERE ALREADY BULGING. THE CONTACT PLACED THE SPARE TIRE ON THE VEHICLE. HE STILL HAS THE TIRE, WHEEL, AND PICTURES. HE PURCHASED ANOTHER PREMIUM ALUMINUM WHEEL. THE CONTACT NOTIFIED FORD AND SENT THEM PICTURES, BUT HAS NOT RECEIVED A RESPONSE IN SIX WEEKS. THE CURRENT MILEAGE WAS 55,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 03/05/08. *LJ THE CONSUMER STATED TIRE AND WHEEL INSPECTED BY MANAGER OF DEALERSHIP AND THE VEHICLE WAS NEVER DAMAGED BY POTHOLE OR ACCIDENT. UPDATED 03/04/08 *TR

• Other3

  • Filed Jul 2007

    LOSS OF FUEL PUMP AT HIGHWAY SPEED. *AK

  • Filed Apr 2007

    I HAVE MY TRUCK AT THE DEALERSHIP TODAY AND AFTER DIAGNOSTIC THEY FIND OUT THAT MY PROBLEM IS CAUSED BY THE CAM SENSOR. MY PROBLEM START ABOUT TWO WEEKS A GO WHEN MY TRUCK JUST WITH NO ALERTS/LIGHTS JUST SHUT OFF ON THE MIDDLE OF THE ROAD BUT ON TUESDAY 24TH OF 2007 I WAS DRIVING ON AN SMALL ROAD I'M PULLING A 6X12 CARGO TRAILER WHEN MY TRUCK DID IT AGAIN BUT THIS TIME BECAUSE MY TRAILER ON THE BACK WAS VERY DIFFICULT TO DRIVE WITH NO POWER STEERING AND NO BRAKES. I DID A SEARCH JUST NOW AND FOUND OUT THAT IS A PROBLEM THAT FORD IS AWARE OFF AND THEY JUST DON'T WANT TO ADMIT PLEASE ADVICE ME TO WHAT I NEED TO DO. DEALER ESTIMATE TO FIX THE PROBLEM IS ABOUT $500.00 LABOR AND PARTS. *JB

  • Filed Dec 2004

    THE POWER STEERING FLUID WAS LEAKING FROM UNDERNEATH THE VEHICLE WHILE PARKED. THE VEHICLE WAS TOWED TO THE DEALER, WHO INFORMED THE CONSUMER THAT THE METAL LINE THAT WENT TO THE POWER STEERING PUMP AND TO THE BRAKING ASSIST MOTOR ERUPTED, AND NEEDED TO BE REPLACED. *AK THERE WAS BRAKE PULSATION, THE ACCELERATOR PEDAL WAS FAULTY, THE STEERING WAS HARD TO TURN DURING NORMAL MANEUVERS, WHEN THE 4 X 4 WAS HIGH OFF THE ROAD, THE WHEEL TURNED AND LOCKED TO THE STOPPER, LUNGED, AND THE REAR WHEELS SPUN AROUND. *SC

• Interior Lighting2

  • Filed Aug 2010

    THE VEHICLE IS DEPENDENT UPON A VEHICLE SECURITY MODULE TO OPEN DOORS, SHOW IF DOORS ARE OPEN OR CLOSED, AUTOMATICALLY LOCK AND UNLOCK DOORS, TURN ON AND OFF LIGHTS, ETC. THE UNIT INSTALLED IN MY VEHICLE HAS BEEN REPLACED BY ANOTHER UNIT BY FORD. FORD HAS NOT RECALLED THIS DEVICE. MANY OWNERS HAVE REPORTED AND HAVE HAD TO REPLACE THESE DEVICES BECAUSE OF THE PROBLEMS WITH LOCKS NOT WORKING (OPEN AND CLOSE), HEADLIGHTS NOT WORKING OR TURNING OFF WHILE DRIVING, FALSE SAFETY INDICATIONS BEING DISPLAYED, ETC. I AM NOW EXPERIENCING THIS PROBLEM AND HAVE TO REPLACE THIS MODULE TO STOP THESE SAME ISSUES IN MY VEHICLE. IT IS A THERMAL PROBLEM AND ONLY OCCURS WHENEVER THE VEHICLE IS WARMED DURING THE DAY IN THE HEAT. IT BEGINS TO WORK PROPERLY AFTER THE AIR CONDITIONER COOLS THE CAB DOWN OR AT NIGHT WHEN THE TEMPERATURES ARE COOLER. THE ORIGINAL PART # IS 2C7T-15K602-AJ, THE REPLACEMENT PART # IS 4C7Z-15604-AC. *TR

  • Filed Mar 2005

    OVER A PERIOD OF TIME THE DOOR AJAR LIGHT WOULD COME ON EVEN THOUGH ALL DOORS WERE SECURELY CLOSED. DEALER SAID THIS IS THE WAY IT WAS SUPPOSE TO WORK. *AK NOW THE DOOR AJAR LIGHT STAYS ON ALL THE TIME, THE DOOR REMOTE (LOCK/UNLOCK) STOPPED WORKING AND THE GAS GAUGE IS ALWAYS ON FULL. TRUCK IS NOW OUT OF THE WARRANTY PERIOD...

• Back Over Prevention1

  • Filed Aug 2004

    HUSBAND WAS PACKING UP IN PARKING LOT W/OUR VECHICLE THAT HAD BACK-UP SENSORS. SENSORS DID NOT GO OFF AND HE HIT A 3' POLE. GRANTED HE SHOULD HAVE KNOWN THE POLE WAS THERE..BUT WE PAID EXTRA FOR THESE TO WORK. I TAE 50% FAULT BUT SO SHOULD FORD. AFTER PICKING UP THE VEHICLE FROM REPAIRS WE WERE TOLD THAT ALL 4 SENSORS HAD TO BE FIXED BECUASE OF "OVER-CIRCUIT" OR SOMETHING. *AK

• Parking Brake1

  • Filed Jul 2004

    DEFECT IN THE PARKING BRAKE MECHANISM ON 2002 FORD F250. *MR THE PARKING BRAKE NEVER WORKED AS INTENDED AND WAS NOT ADJUSTABLE. THE CONSUMER WAS FORCED TO DEPEND ON THE TRANSMISSION PARK POSITION TO HOLD THE TRUCK WHEN PARKED. THE PARKING BRAKE WOULD NOT HOLD THE TRUCK ON A MODERATE GRADE. *SC *JB

• Seats1

  • Filed Oct 2002

    THE CONSUMER STATES THAT THE VEHICLE HAS NO HEAD RESTRAINTS FOR CREW CAB SEATS, AND IS VERY CONCERNED ABOUT THE PROTECTION FROM SUSTAINING HEAD INJURIES IF INVOLVED IN A REAR END COLLISION. MR SCC

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.