2021 Ford F-250 Super Duty

What owners should know

Covers 2020–2022 · 6.7L Power Stroke diesel, 7.3L V8 and 6.2L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2021 Ford F-250 Super Duty. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• 10-speed transmission harsh or delayed shifts

  Best left to a shop

  Signs: Clunky or harsh shifts, a long delay going into Drive or Reverse after the truck sits, trouble holding Park.

  Fix: Have a dealer check for open recalls and software updates and run the transmission's adaptive relearn. Some trucks have needed internal repairs or replacement under warranty.

  May be covered free by recall 22V256000 / 20V365000. Check the VIN at nhtsa.gov/recalls.

  ▶ How-to videos

• 6.7L fuel pump (CP4) recall

  Dealer (recall)

  Signs: Power loss or stalling. Ford found deposits from aged biodiesel can cause the pump to fail.

  Fix: Covered by Ford recall 24S78 (a software update), plus a follow-up for trucks repaired incorrectly. Keep up with fuel filter changes too.

  May be covered free by recall 24V957000 / 26V158000. Check the VIN at nhtsa.gov/recalls.

  Shop: fuel filter kit▶ How-to videos

• Steering column upper shaft

  Dealer (recall)

  Signs: Loose or clunky steering. In rare cases the shaft can separate.

  Fix: Covered by a Ford recall on 2020–2021 trucks.

  May be covered free by recall 25V626000. Check the VIN at nhtsa.gov/recalls.

• 7.3L gas ticking (lifters)

  Best left to a shop

  Signs: A ticking noise that gets louder with engine speed, sometimes a misfire.

  Fix: Have a shop diagnose it. Some owners report lifter or camshaft failures, which are warranty repairs on newer trucks.

  ▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Fuel System, Diesel:Delivery:Fuel Pump

  Mar 2026 · #26V158000

  Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, 2021-2022 F600, and 2022 F750 vehicles previously repaired incorrectly under recall number 24V957. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

  Risk and fix

  Risk: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

  Fix: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed mailed April 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S17. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 18, 2026.

• Back Over Prevention:Software

  Oct 2025 · #25V686000

  Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.

  Risk and fix

  Risk: A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

  Fix: Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.

• Steering:Column

  Sep 2025 · #25V626000

  Ford Motor Company (Ford) is recalling certain 2020-2021 F-250, F-350, and F-450 vehicles. The steering column upper shaft may detach from the steering column and result in a loss of steering control.

  Risk and fix

  Risk: A loss of steering control increases the risk of a crash.

  Fix: Dealers will inspect the steering column, and repair or replace the upper shaft as necessary, free of charge. Owner notification letters were mailed February 20, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S94. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 23, 2025.

• Fuel System, Gasoline:Delivery:Fuel Pump

  Jul 2025 · #25V455000

  Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.

  Risk and fix

  Risk: An engine stall increases the risk of a crash.

  Fix: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.

• Back Over Prevention:Software

  Jun 2025 · #25V442000

  Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

  Risk and fix

  Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

  Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

• Back Over Prevention: Sensing System: Camera

  Jan 2025 · #25V048000

  Ford Motor Company (Ford) is recalling certain 2021 Expedition, 2021-2022 Super Duty F-250, F-350, F-450, F-550, F-600, and 2020-2022 Lincoln Corsair vehicles. The rearview camera may display a blank or distorted image.

  Risk and fix

  Risk: Rearview camera failure can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

  Fix: Dealers will replace the rearview camera as necessary, free of charge. Owner notification letters were mailed September 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S05.

• Fuel System, Diesel:Delivery:Fuel Pump

  Dec 2024 · #24V957000

  Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

  Risk and fix

  Risk: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

  Fix: Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.

• Equipment:Other:Owners/Service/Other Manual

  Jun 2023 · #23V420000

  Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

  Risk and fix

  Risk: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

  Fix: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

• Visibility:Windshield Wiper/Washer:Linkages

  Apr 2022 · #22V250000

  Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.

  Risk and fix

  Risk: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

  Fix: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.

• Structure:Frame And Members:Underbody Shields

  Feb 2022 · #22V087000

  Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.

  Risk and fix

  Risk: A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.

  Fix: Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.

• Fuel System, Diesel

  Jan 2022 · #22V013000

  Ford Motor Company (Ford) is recalling certain 2021 Super Duty F-250, F-350, F-450, F-550, F-600, and Medium Duty F-650 and F-750 vehicles equipped with 6.7L diesel engines. A small void may be present in the top-center of the vehicle's underhood secondary fuel filter cap, which may progress to a pinhole over time, allowing fuel to leak from the top of the secondary fuel filter.

  Risk and fix

  Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire or injury.

  Fix: Dealers will replace the primary and secondary fuel filters, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S01.

• Visibility:Windshield:Critical Fasteners

  Feb 2021 · #21V090000

  Ford Motor Company (Ford) is recalling certain 2021 F-150 and 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."

  Risk and fix

  Risk: In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.

  Fix: Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall began April 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C06.

• Steering

  Dec 2020 · #20E090000

  Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.

  Risk and fix

  Risk: If the steering locks, it can increase the risk of a crash.

  Fix: Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Fuel System29

  • Filed Jul 2026

    The contact owns a 2021 Ford F-250. The contact stated that while driving 55 MPH, the engine warning light illuminated and the message "LIMP Mode in 34 Miles" was displayed. The dealer was contacted. The vehicle was diagnosed with a diesel emission fuel injector failure. The contact associated the failure with NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the VIN was not included. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

  • Filed Jul 2026

    The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available.The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the manufacturer nor the dealer was made aware of the issue. The contact had not experienced a failure.

  • Filed May 2026

    The contact owns a 2021 Ford F-150. The contact stated while driving at 60 MPH, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated and the engine seized. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the residence. The independent mechanic diagnosed the vehicle with metal shavings on the fuel injectors. The contact was informed that the fuel system and fuel injectors needed to be replaced. The vehicle was not repaired. The contact was informed of the recall, NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The vehicle was towed to the dealer where it was diagnosed with a failed high pressure fuel pump. The contact was informed that the high pressure fuel pump needed to be replaced. The vehicle was not repaired. The contact was informed of a gasoline odor in the fuel system. The contact was informed that the repair was not covered under the recall. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle to the dealer for diagnostic testing. The manufacturer was informed that the dealer denied the repair. The failure mileage was approximately 124,000.

  • Filed Apr 2026

    The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the check engine warning light remained illuminated. The vehicle was taken to the dealer where a fuel injector was replaced; however, the failure persisted. The vehicle experienced reduced engine power, decelerated and was towed back to the dealer. The vehicle was diagnosed with a failure of the CP4 high-pressure fuel injection pump. The vehicle was not repaired. The approximate failure mileage was 115,000.

  • Filed Mar 2026

    The contact owns a 2021 Ford F-250. The contact stated that while the vehicle was at the local dealer, it was determined that the heat shield was rubbing on the drive shaft. There was damage to the drive shaft. The dealer informed the contact about NHTSA Campaign Number: 16V778000 (Fuel System, Diesel). No warning lights were illuminated. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The manufacturer suggested that the receipts be kept as records for possible recalls. The failure mileage was approximately 37,000.

  • Showing the 5 most recent of 29.
• Power Train25

  • Filed Sep 2026

    Purchased a 2021 F250 brand new from dealership and have had serviced at dealer since new. This truck is equipt with the 10r140 transmission that is a known problem. Starting at 48K miles transmission slipped from 3-5 gear. Report to Mooresville Ford and they “drove” the truck 6 miles and stated they could not recreate the slip. Reported again to Mooresville Ford at ~78k, technician drove vehicle for 12 miles and documented a slight slip between 3-5 but Ford declined to take action and extended warranty to 100k. Reported again at ~96k to Mooresville Ford, dealership held truck for 8 days and drove 6 miles. Declined again to take action and extended warranty to 146k. Reported again to Mooresville Ford at 143k to which they declined action and stated: “without the engine throwing a code they would not cover the truck under warranty.” Had recall 24S78 POWERTRAIN CONTROL MODULE AND TRANSMISSION CONTROL MODULE REPROGRAMMING completed May of 2026 with ~155k. One month after this recall had been completed, a hard down shift from 8-7 and 5-3 started to occur. Reported to Mooresville Ford and they declined to take action and stated Ford would not cover. Down shifting is sudden and harsh and will cause harm to others of truck locks up on road. Someone needs to hold Ford accountable for these bad transmissions. Quote to replace came in at 10k which I am holding out hope a recall comes before I am forced to replace. PLEASE HELP! All service records are on file and can be provided to confirm claims.

  • Filed Aug 2026

    Transmission, temporally could be available but to replace it there is a $1500 core charge The transmission catastrophically failed, which lead to the rear wheels to lock up while driving, putting me and others at risk, had i been going faster when it did lock up No the problem has not been reproduced by a independent service center as i am going to replace the transmission myself I have inspected it along with a mechanic via photos showing all the metal fragments in the fluid and filter No warning lamps prior to the failure, but there where warning lights of service vehicle soon before the transmission locked up. Ever since new the transmission has shifted erratically especially from 3-4 and 6-7. Ford told me this was normal when I brough it in back when it only had a 20 or 30k miles on it for the erratic shifting. I now have 76K miles.

  • Filed Jul 2026

    This is a follow-up to my original complaint #XXX, filed XXX, regarding the failure of the 10R140 10-speed automatic transmission in my 2021 Ford F-250 Super Duty (VIN: [XXX]). The transmission began exhibiting symptoms of gear slipping, jerking, delayed and harsh shifting, and pinging from the torque converter around 100,000 miles. These symptoms progressively worsened until the transmission suffered a catastrophic internal failure. As documented in the attached Sid Dillon Ford repair order, an authorized Ford dealer found metal contamination in the transmission fluid and confirmed that a complete transmission replacement was required. The attached Friesen Ford repair order also shows that harsh engagements were present and that a transmission flush failed to resolve the issue. I have also attached a sworn statement from [XXX], an independent automotive technician who has serviced vehicles for my family for several years. In his sworn statement, he confirms that these 10R140 transmissions have known serious ongoing issues and that many mechanics avoid working on them due to these problems. Ford Motor Company was provided with the above repair records and the sworn statement but has denied any responsibility or reimbursement for the transmission failure. The failure created a serious safety risk due to the sudden loss of propulsion while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Mar 2026

    Transmission has shifting issues. Sometimes is don't down shift below 4th gear and when in an intersection truck barley moves then it shifts hard and can move . It also is constantly shifting between gears. It will shift form 10th to 5yh while driving.

  • Filed Feb 2026

    This vehicle is subject to two open safety recalls for which no repair remedy is currently available from the manufacturer: 1. Recall 24V957 (24S78) Dec 20, 2024 involves the high-pressure fuel pump and powertrain control system. The recall states the fuel pump may fail and cause extended cranking/no start or loss of motive power while driving. Loss of motive power while in traffic or while towing increases the risk of a crash. The manufacturer has stated that parts and/or software are not available to repair this defect. The vehicle is regularly used for towing a recreational trailer, which increases the safety risk if loss of power occurs during operation, especially at highway speeds or while merging. 2. Recall 25V686 (25SA8) Oct 10, 2025 involves the 360-degree/rear-view camera system. The recall states that the rear camera image may become dark in certain reversing situations when front and side cameras are exposed to significantly more light than the rear camera. Reduced visibility while reversing increases crash risk, particularly when maneuvering a large pickup truck. The manufacturer has acknowledged both recalls but has not provided a repair remedy within a reasonable timeframe. The powertrain-related recall has remained unresolved for an extended period. The vehicle has not been repaired because the manufacturer states parts/software are unavailable. At this time, the defect conditions have not resulted in a confirmed failure event, but the vehicle continues to be operated with open safety recalls that cannot be remedied. The safety risk remains present due to lack of available repair. Due to the prolonged unavailability of a repair remedy for a recall involving potential loss of motive power, I am unable to safely use the vehicle for its intended purpose of towing, as doing so would increase the risk of a crash if the defect occurs.

  • Showing the 5 most recent of 25.
• Diesel25

  • Filed Jul 2026

    The contact owns a 2021 Ford F-250. The contact stated that while driving 55 MPH, the engine warning light illuminated and the message "LIMP Mode in 34 Miles" was displayed. The dealer was contacted. The vehicle was diagnosed with a diesel emission fuel injector failure. The contact associated the failure with NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the VIN was not included. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

  • Filed May 2026

    The contact owns a 2021 Ford F-150. The contact stated while driving at 60 MPH, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated and the engine seized. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the residence. The independent mechanic diagnosed the vehicle with metal shavings on the fuel injectors. The contact was informed that the fuel system and fuel injectors needed to be replaced. The vehicle was not repaired. The contact was informed of the recall, NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The vehicle was towed to the dealer where it was diagnosed with a failed high pressure fuel pump. The contact was informed that the high pressure fuel pump needed to be replaced. The vehicle was not repaired. The contact was informed of a gasoline odor in the fuel system. The contact was informed that the repair was not covered under the recall. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle to the dealer for diagnostic testing. The manufacturer was informed that the dealer denied the repair. The failure mileage was approximately 124,000.

  • Filed Apr 2026

    The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the check engine warning light remained illuminated. The vehicle was taken to the dealer where a fuel injector was replaced; however, the failure persisted. The vehicle experienced reduced engine power, decelerated and was towed back to the dealer. The vehicle was diagnosed with a failure of the CP4 high-pressure fuel injection pump. The vehicle was not repaired. The approximate failure mileage was 115,000.

  • Filed Mar 2026

    The contact owns a 2021 Ford F-250. The contact stated that while the vehicle was at the local dealer, it was determined that the heat shield was rubbing on the drive shaft. There was damage to the drive shaft. The dealer informed the contact about NHTSA Campaign Number: 16V778000 (Fuel System, Diesel). No warning lights were illuminated. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The manufacturer suggested that the receipts be kept as records for possible recalls. The failure mileage was approximately 37,000.

  • Filed Mar 2026

    The contact called on behalf of the owner of a 2021 Ford F-250. The owner received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that while driving at 45 MPH, the vehicle stalled. The vehicle was pulled over to the side of the road. The vehicle failed to restart and was towed to Grumpy's Diesel Service. The mechanic sent a fuel sample to a testing company, and it was confirmed that there was no water contamination. The mechanic diagnosed that the high-pressure fuel pump had exploded. The mechanic replaced the high-pressure fuel pump and fuel rails, and a decontamination kit was installed. The vehicle was repaired at the contact's expense. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were not contacted. The failure mileage was approximately 120,000.

  • Showing the 5 most recent of 25.
• Electrical System18

  1 involved a crash

  • Filed Jul 2026

    I took a functional vehicle to Swant Graber Ford in Barron, WI in on [XXX] for Recall 24S78 and since then I have had numerous vehicle issues involving the PCM that they flashed. I have up to 16 different codes when the check engine light comes on including numerous communication U-codes indicating faulty software download causing no run/no start problems along with severe safety concerns while driving. I returned the vehicle to Swant Graber today July 1, 2026 after 2 weeks being this was their earliest appointment availability. They then deleted the codes and told me to drive it until there is more issues which is a severe safety concern considering the condition of the PCM of this vehicle they returned to now which is unfunctional and not road worthy INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Feb 2026

    Front camera malfunctions and goes black and stops working. Ford refuses to acknowledge this issues and prevents forward collision alert system from working. The refuse to fix the issue or look into a recall.

  • Filed Dec 2025

    All of my rear lights stopped working with no warning. My blind spot monitoring and cross traffic detection also stopped working. This is a serious issue as the light go out intermittenly without warning. Especially dangerous at night. Dealership thinks it might be a faulty harness. Dealership thought they fixed it by cleaning contacts but the very next day they went out again while driving in a snow storm. Luckily no one was behind me because they would not have been able to see me.

  • Filed Dec 2025

    Both the driver and passenger mirrors will not fully adjust. The mirrors need a different adjustment for standard driving and when towing a travel trailer. Neither mirror will properly adjust for towing and non towing applications. The lack of proper mirror adjustment causes a safety issue as the driver cannot see things in their full scope due to the mirror misalignment. I have almost had two accidents due to the mirrors not being able to be properly adjusted. Ford is aware of this issue on 2017 to 2023 F150, F250 and F350 trucks with the tow mirrors. Ford has issued a Special Service Message#51829. Ford has a cleaning procedure they wish to be done as part of the diagnostics but Ford and the Ford Dealer will not release this information. Ford is attempting to block warranty claims related to this issue. I believe they are doing this so they will not have to issue yet another recall! I spoke with a Ford Dealer this morning and they stated that they had no knowledge of the SSM51829 or the mirror cleaning procedure. Even though the truck is under the Ford warranty, they would require a $250.00 dollar fee just to inspect the problem.

  • Filed Aug 2025

    This car has had a recall for almost year. I’m am terrified to drive my truck especially with my kids in it. Sometimes if I press the gas trying to cross traffic, it takes a while to go. Also sometimes it won’t crank up and start. It takes awhile few tried. My back up camera doesn’t work the way it should

  • Showing the 5 most recent of 18.
• Suspension18

  • Filed Dec 2024

    I am the original owner of this 2021 F250, (by my notes, dates & miles may differ slightly by Ford/Dealer records) I first noticed Death-Wobble around [XXX] @ 3,040 miles & Ron Alpen Ford checked factory alignment & ordered an updated steering stabilizer. Updated steering stabilizer was on back order until around 8/8/23 @ 26,647 miles when it was installed on the F250. As you can see, over two thirds of this truck's three year bumper to bumper warranty was dissolved by back order. This is where I believe Ford Motor Company's engineering group got involved & recommended a custom alignment, I believe this was performed by Ron Alpen Ford around 4/8/24 @ 33,486 miles. As you can see, over half of this truck's remaining warranty was dissolved waiting on Ford Motor Company's assistance. Ford Motor Company fell silent after recommending I take the truck to a different Ford Dealer for a second opinion... I still do not believe a second opinion was the correct opinion of Ford... Ford should have supported Ron Alpen Ford further in this repair. I set up an appointment at Courtesy Ford, Courtesy had the truck for two full weeks straight... Ford claimed that the truck had conveniently made it outside of the warranty period... 12/3/24 @ 35,922 Courtesy replaced the drag link & the steering stabilizer a SECOND time as the continuing death-wobble had destroyed the first updated steering dampener at my expense because the truck was conveniently out of the 3 year warranty period... Courtesy also decided to return the truck to its original factory alignment even though they were asked not to. Death-wobble continued as of [XXX] @ 36,105 miles. I have contacted Ford Motor Company, Ron Alpen Ford & Courtesy Ford on 12/11/24 to inform them the truck still has Death-Wobble & as of 12/27/24 no reply from any one. I have called Courtesy Ford requesting my money back because they guaranteed the truck would be fixed & it clearly is not. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Dec 2024

    [XXX] 275m rear axle tubes are crushed in and it has eaten the end off of the driveshaft. Truck has not towed more than 17000 lbs via gooseneck trailer. Reached out to Ford Motor Company and go no solution for repairs. Same rear-ended has s recall for the very same damage to the axle tubes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Oct 2024

    The contact owns a 2021 Ford F-250. The contact stated that while the vehicle was at the independent mechanic for routine maintenance, the mechanic informed the contact that a small amount of fluid had leaked from the front differential. Additionally, the contact stated while driving at various speeds, there was an abnormal metallic and whining sound coming from the front driver's side of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 60,000.

  • Filed Jul 2024

    The vehicle severely swerves when hitting any type of bump or hole in the road. This is a common issue and very dangerous.

  • Filed Jun 2024

    On multiple occasions now I have experienced the death wobble after hitting a bump in the road. Today the vehicle shook so violently that it crossed into the lane next to me on a curve. I do not feel safe in the vehicle now and pray that someone addresses this problem asap before an innocent person is killed. This has not been inspected by any dealerships or insurance reps. No warning lamps or other anomalies observed. The vehicle currently has 53k miles on it.

  • Showing the 5 most recent of 18.
• Steering15

  • Filed Aug 2026

    While driving the vehicle, the steering column released all of the bearings, allowing for the steering column to move up and down and in and out freely, making it unknown if the steering would follow which way the steering wheel was turned. I reached out to our personal mechanic in regards to this, and had to pay out of pocket. Originally, I thought it was a failed part, but after research, it was brought to my attention of recall 25S94, which my truck did not qualify for. I replace the part at my expense, even though, at this time, the vehicle was only 3 years old. No failure signs appeared.

  • Filed Aug 2025

    The contact owns a 2021 Ford F-250. The contact stated that while driving between 40 to 70 MPH and driving over speed bumps, uneven pavement, or potholes, the vehicle was pulling hard to the left, making it difficult to control the vehicle. The contact had experienced the Death Wobble while driving. The vehicle was not taken to be diagnosed or repaired. The contact related the failure to the Customer Satisfaction Program: 20N04 (Steering Linkage Damper); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the Customer Satisfaction Program. The failure mileage was 30,600.

  • Filed Apr 2025

    Death Wobble Severe steering problems occur with this vehicle. Especially when hitting even a slight bump in the road. When pulling a trailer across a bridge, it became so severe that the truck and trailer changed lanes and I had NO control. This problem occurs regularly and is a very dangerous situation!

  • Filed Dec 2024

    I am the original owner of this 2021 F250, (by my notes, dates & miles may differ slightly by Ford/Dealer records) I first noticed Death-Wobble around [XXX] @ 3,040 miles & Ron Alpen Ford checked factory alignment & ordered an updated steering stabilizer. Updated steering stabilizer was on back order until around 8/8/23 @ 26,647 miles when it was installed on the F250. As you can see, over two thirds of this truck's three year bumper to bumper warranty was dissolved by back order. This is where I believe Ford Motor Company's engineering group got involved & recommended a custom alignment, I believe this was performed by Ron Alpen Ford around 4/8/24 @ 33,486 miles. As you can see, over half of this truck's remaining warranty was dissolved waiting on Ford Motor Company's assistance. Ford Motor Company fell silent after recommending I take the truck to a different Ford Dealer for a second opinion... I still do not believe a second opinion was the correct opinion of Ford... Ford should have supported Ron Alpen Ford further in this repair. I set up an appointment at Courtesy Ford, Courtesy had the truck for two full weeks straight... Ford claimed that the truck had conveniently made it outside of the warranty period... 12/3/24 @ 35,922 Courtesy replaced the drag link & the steering stabilizer a SECOND time as the continuing death-wobble had destroyed the first updated steering dampener at my expense because the truck was conveniently out of the 3 year warranty period... Courtesy also decided to return the truck to its original factory alignment even though they were asked not to. Death-wobble continued as of [XXX] @ 36,105 miles. I have contacted Ford Motor Company, Ron Alpen Ford & Courtesy Ford on 12/11/24 to inform them the truck still has Death-Wobble & as of 12/27/24 no reply from any one. I have called Courtesy Ford requesting my money back because they guaranteed the truck would be fixed & it clearly is not. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Dec 2024

    The contact owns a 2021 Ford F-250. The contact stated that while driving 55 MPH, the steering wheel started to feel loosened and shaky. The contact pulled on the steering wheel and the steering wheel detached. The steering wheel was re-attached. The vehicle was taken to a dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 127,000.

  • Showing the 5 most recent of 15.
• Unknown or Other14

  • Filed Mar 2026

    Back window has dropped 1/4 to 1/2 inch to the right. and is not in alignment. Safety concern that window could fall out or pop out during accident. No reason for window to just drop. Believe not installed correctly or sealants have failed cause of defect and window to drop and separate molding down to become detached right side. See pictures attached.

  • Filed Feb 2026

    This vehicle is subject to two open safety recalls for which no repair remedy is currently available from the manufacturer: 1. Recall 24V957 (24S78) Dec 20, 2024 involves the high-pressure fuel pump and powertrain control system. The recall states the fuel pump may fail and cause extended cranking/no start or loss of motive power while driving. Loss of motive power while in traffic or while towing increases the risk of a crash. The manufacturer has stated that parts and/or software are not available to repair this defect. The vehicle is regularly used for towing a recreational trailer, which increases the safety risk if loss of power occurs during operation, especially at highway speeds or while merging. 2. Recall 25V686 (25SA8) Oct 10, 2025 involves the 360-degree/rear-view camera system. The recall states that the rear camera image may become dark in certain reversing situations when front and side cameras are exposed to significantly more light than the rear camera. Reduced visibility while reversing increases crash risk, particularly when maneuvering a large pickup truck. The manufacturer has acknowledged both recalls but has not provided a repair remedy within a reasonable timeframe. The powertrain-related recall has remained unresolved for an extended period. The vehicle has not been repaired because the manufacturer states parts/software are unavailable. At this time, the defect conditions have not resulted in a confirmed failure event, but the vehicle continues to be operated with open safety recalls that cannot be remedied. The safety risk remains present due to lack of available repair. Due to the prolonged unavailability of a repair remedy for a recall involving potential loss of motive power, I am unable to safely use the vehicle for its intended purpose of towing, as doing so would increase the risk of a crash if the defect occurs.

  • Filed Feb 2026

    I was driving on I-77 WV Turnpike when suddenly my moon roof shattered. No other vehicles were around and no overpasses in sight. When I pulled over, the glass was raised as if the blowout came from inside the vehicle. It sounded like a gunshot went off inside my truck. Vehicle has been repaired. Replacement glass was $1,800.00

  • Filed Dec 2025

    Both the driver and passenger mirrors will not fully adjust. The mirrors need a different adjustment for standard driving and when towing a travel trailer. Neither mirror will properly adjust for towing and non towing applications. The lack of proper mirror adjustment causes a safety issue as the driver cannot see things in their full scope due to the mirror misalignment. I have almost had two accidents due to the mirrors not being able to be properly adjusted. Ford is aware of this issue on 2017 to 2023 F150, F250 and F350 trucks with the tow mirrors. Ford has issued a Special Service Message#51829. Ford has a cleaning procedure they wish to be done as part of the diagnostics but Ford and the Ford Dealer will not release this information. Ford is attempting to block warranty claims related to this issue. I believe they are doing this so they will not have to issue yet another recall! I spoke with a Ford Dealer this morning and they stated that they had no knowledge of the SSM51829 or the mirror cleaning procedure. Even though the truck is under the Ford warranty, they would require a $250.00 dollar fee just to inspect the problem.

  • Filed Aug 2025

    Hi. I took my 2021 f250 6,7 to the ford dealership as it was having trouble starting, and just wasn’t running great. They changed the batteries, and told me it was a NOX sensor. So I went and got my truck to fix the sensors myself; because they wanted to charge me close to 3 grand. The next day I got up, lo and behold it wouldn’t crank. I had to have it towed back to the dealership. I tested codes before I had it towed, and took a video of it not cranking. The following codes showed. P2291 PCM - Injector Ctrl Press Too Low - Engine Cranking P2209 PCM - NOx Sens Heater Sense Circ Range/Perf Bank 1 Sens 1 U029D PCM - Lost Comm With NOx Sensor A P2535 PCM - Ignition Switch On/Start Pos Circ High U300A BCM - Ignition Switch It’s been in the shop a week , they called Friday saying it was starting, and there was nothing wrong with it. So I replied with all the codes, and told them there was definitely something going on. So they checked it again Monday and it wouldn’t start. Now today (aug 5 tues.) they say it may have a vacuum leak. Although non of the codes point to vacuum leak. I have no idea what to do now.

  • Showing the 5 most recent of 14.
• Fuel/Propulsion System13

  • Filed Sep 2026

    My 2021 Ford F250 super duty pickup truck experienced a catastrophic failure of the Bosch CP4 high pressure fuel pump. This has been confirmed by the dealer's service center. As a result of this part failure, metal shards were introduced into the entire fuel system. This now requires the fuel pump and the entire fuel system (every component) to be replaced. My truck has 74,9xx miles. This is a known and well publicized issue. Rather than recall the high pressure fuel pump, Ford instead issued a recall (24S78) to reflash the PCM software with the intent to reduce the risk of the fuel pump failure. I had the 24S78 recall work completed, and my fuel pump failed still. No indication in advance of this failure.

  • Filed Jul 2026

    I took a functional vehicle to Swant Graber Ford in Barron, WI in on [XXX] for Recall 24S78 and since then I have had numerous vehicle issues involving the PCM that they flashed. I have up to 16 different codes when the check engine light comes on including numerous communication U-codes indicating faulty software download causing no run/no start problems along with severe safety concerns while driving. I returned the vehicle to Swant Graber today July 1, 2026 after 2 weeks being this was their earliest appointment availability. They then deleted the codes and told me to drive it until there is more issues which is a severe safety concern considering the condition of the PCM of this vehicle they returned to now which is unfunctional and not road worthy INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Mar 2026

    The secondary fuel filter is leaking and Ford has told me my vehicle was manufactured 1 month too early and doesn’t qualify for a previous recall…They know about the secondary fuel filter housing cracking and being an issue!

  • Filed Feb 2026

    This vehicle is subject to two open safety recalls for which no repair remedy is currently available from the manufacturer: 1. Recall 24V957 (24S78) Dec 20, 2024 involves the high-pressure fuel pump and powertrain control system. The recall states the fuel pump may fail and cause extended cranking/no start or loss of motive power while driving. Loss of motive power while in traffic or while towing increases the risk of a crash. The manufacturer has stated that parts and/or software are not available to repair this defect. The vehicle is regularly used for towing a recreational trailer, which increases the safety risk if loss of power occurs during operation, especially at highway speeds or while merging. 2. Recall 25V686 (25SA8) Oct 10, 2025 involves the 360-degree/rear-view camera system. The recall states that the rear camera image may become dark in certain reversing situations when front and side cameras are exposed to significantly more light than the rear camera. Reduced visibility while reversing increases crash risk, particularly when maneuvering a large pickup truck. The manufacturer has acknowledged both recalls but has not provided a repair remedy within a reasonable timeframe. The powertrain-related recall has remained unresolved for an extended period. The vehicle has not been repaired because the manufacturer states parts/software are unavailable. At this time, the defect conditions have not resulted in a confirmed failure event, but the vehicle continues to be operated with open safety recalls that cannot be remedied. The safety risk remains present due to lack of available repair. Due to the prolonged unavailability of a repair remedy for a recall involving potential loss of motive power, I am unable to safely use the vehicle for its intended purpose of towing, as doing so would increase the risk of a crash if the defect occurs.

  • Filed Feb 2026

    The vehicle experienced a sudden loss of motive power and became inoperable due to failure of the high-pressure fuel system. This VIN is subject to an active safety recall (NHTSA 24V957 / Ford 24S78) addressing high-pressure fuel pump failure that can result in loss of motive power while driving. Prior to failure, the vehicle exhibited reduced engine performance and drivability issues consistent with fuel system malfunction. No Water-In-Fuel warning or alert was displayed prior to the failure. The vehicle was inspected by an authorized Ford dealership. Ford and the dealership asserted “fuel contamination” as the cause and refused to repair the vehicle under the recall or warranty unless the customer paid for diagnostic teardown. The recall repair was not performed. The vehicle remains unrepaired and was removed from the dealership. The loss of motive power created a safety risk to the occupants and other motorists. We are concerned that a recalled safety defect affecting the fuel system is not being remedied and is being mischaracterized to avoid recall repair.

  • Showing the 5 most recent of 13.
• Visibility12

  • Filed Jun 2026

    The contact owns a 2021 Ford F-250. The contact stated that upon routine State Inspection at the local authorized dealer, the horn and the air bags failed to operate as intended. Upon further inspection, corrosion was found on the body control module from water leaking into the unit. The contact stated that the front passenger’s side windshield was loose, and pressure was applied, possibly causing the water to leak into the unit. The vehicle was not repaired because the VIN was not included in NHTSA Campaign Number: 21V090000 (Visibility). The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

  • Filed Jun 2024

    The contact owns a 2021 Ford F-250. The contact stated that immediately after remote starting the vehicle, the rear window suddenly exploded and shattered. The contact stated that the rear defroster was not activated at the time of the failure. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 49,000.

  • Filed Jan 2024

    The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 21V090000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed Aug 2023

    The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed Jun 2023

    While driving, rear window spontaneously exploded. Entire glass broke out of frame. Not while hitting bump or any other unusual concussions made to vehicle. No rear defroster on. Car has under 5,000 miles. We had for over 2 years, only used rarely.

  • Showing the 5 most recent of 12.
• Structure11

  • Filed Aug 2026

    Cab trim is coming off vehicle, causing likelihood of vehicle getting water inside the body/ structure of the vehicle, which can lead to degradation and loss of structural integrity during a collision.

  • Filed Jan 2026

    The drivers side door latch does not allow the driver to exist the vehicle as the door lock on the drivers door has only worked intermittently. When the lock doesn’t unlock on the drivers door, I have to use the passenger or rear doors to enter and/or exit the vehicle. The drivers door won’t even allow me to manually unlock the door using the latch—when I grip the latch tight enough to grab the door lock pin it cannot even be pulled up manually, it’s as if it is being pulled back down with heavy force. This is a significant hazard in the event of an emergency as I cannot exit the vehicle. The truck only has -7,000 miles on it and is in like new condition. This began back in August of 2024, but then stopped for a while and returned intermittently, but now seems to be a regular occurrence. This need to be addressed by Ford ASAP.

  • Filed Jun 2025

    Electronic tailgate randomly opens while driving and causes significant safety issue while hauling materials. Has happened multiple times.

  • Filed Jan 2025

    On or about [XXX], [XXX] I contacted Ford customer relations about the roof installed molding Rear mounting points had broken apart on my vehicle (both sides) and the molding is lifting up. Advised that if could become dislodged during operation. Received a Case # [XXX]. After several calls, I was told no action will be taken on their part because the vehicle over 3yrs old. I contacted the local Ford dealership (Lafayette Ford) and was told by one of the addon tech that it's a known issue and that Ford currently carries the newly designed replacement part. He spoke to manager in the service department . He then sttn that I would need to get a case number, I told him that I'd had one and provided it to him. More phone calls made and they will not change their position. On 11/1/2024 I was told that the case was closed almost immediately after it was opened. Ms Tara sttd that the supervisor was going to request that the case be reopened. 11/18/2024, I called back because of no response. Ms Jaclyn sttn, not covered, Ford not doing anything. I don't know how long or when they broke. The roof has never been used to carry anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed May 2024

    I am writing to submit a formal complaint concerning a persistent and costly issue with the 2021 Ford F-250 and models from previous and newer years, specifically related to the roof molding. It has come to my attention that numerous owners of these vehicles, including myself, are facing significant financial burdens due to a design flaw that necessitates the replacement of the roof molding. The core of the issue lies in the fact that replacing the roof molding is not a straightforward task; it requires the removal of the rear window, which significantly escalates the cost and complexity of what should be a simple repair. The trim pieces alone are priced at approximately $125 per side, not including labor costs, which can be substantial given the necessity to remove and reinstall the rear window. Given the frequency and consistency of these complaints across multiple owners and vehicles, it is evident that this is a widespread defect rather than isolated incidents. The financial impact on consumers is considerable, making it an urgent matter that I believe warrants a recall. As a safety and regulatory body, the National Highway Traffic Safety Administration (NHTSA) has the responsibility to ensure that manufacturers like Ford address such defects that not only impose undue financial strain on consumers but may also pose potential safety risks associated with improper installations or failures of the molding in question. I urge the NHTSA to initiate an investigation into this matter and to consider mandating a recall to correct the roof molding issue at the manufacturer’s expense. This would alleviate the financial burden on current owners and ensure that future models are free from this costly defect. Thank you for your attention to this matter. I look forward to your prompt response and action on this issue.

  • Showing the 5 most recent of 11.
• Engine11

  • Filed Jul 2026

    I took a functional vehicle to Swant Graber Ford in Barron, WI in on [XXX] for Recall 24S78 and since then I have had numerous vehicle issues involving the PCM that they flashed. I have up to 16 different codes when the check engine light comes on including numerous communication U-codes indicating faulty software download causing no run/no start problems along with severe safety concerns while driving. I returned the vehicle to Swant Graber today July 1, 2026 after 2 weeks being this was their earliest appointment availability. They then deleted the codes and told me to drive it until there is more issues which is a severe safety concern considering the condition of the PCM of this vehicle they returned to now which is unfunctional and not road worthy INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Mar 2026

    2021 f250 with the 7.3v8. 120000 miles and lifter has failed. We believe that we caught it early enough to where we have no more issues other than this. After reading up I have noticed where there has been several other customers with same issue on this engine. I run several f350 pickups with our business and have been very pleased and bought this pickup to run around in and keep from driving the work trucks. I would like to think that this should not be an issue with this amount of miles. I hope ford steps up and fixes this issue

  • Filed Feb 2026

    The vehicle experienced a sudden loss of motive power and became inoperable due to failure of the high-pressure fuel system. This VIN is subject to an active safety recall (NHTSA 24V957 / Ford 24S78) addressing high-pressure fuel pump failure that can result in loss of motive power while driving. Prior to failure, the vehicle exhibited reduced engine performance and drivability issues consistent with fuel system malfunction. No Water-In-Fuel warning or alert was displayed prior to the failure. The vehicle was inspected by an authorized Ford dealership. Ford and the dealership asserted “fuel contamination” as the cause and refused to repair the vehicle under the recall or warranty unless the customer paid for diagnostic teardown. The recall repair was not performed. The vehicle remains unrepaired and was removed from the dealership. The loss of motive power created a safety risk to the occupants and other motorists. We are concerned that a recalled safety defect affecting the fuel system is not being remedied and is being mischaracterized to avoid recall repair.

  • Filed Jan 2026

    driving on two lane road with low visibility - car lost power and stopped in road- ford refused to cover repairs /tow for over one year vehicle sat - they compromised with us paying half for new engine -

  • Filed Oct 2025

    My 2021 F-250 has had a complete failure due to the fuel system recall notice. Ford will not repair my truck and it has been sitting dead in my lot since April of 2025. Dealer states complete fuel system repair is needed.

  • Showing the 5 most recent of 11.
• Back Over Prevention10

  • Filed Apr 2026

    Back up camera will show a black screen about 1-2 times a month. Have to turn the truck off and restart to get the camera to work again

  • Filed Jan 2026

    The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V686000 (Back Over Prevention). The contact stated that while in reverse(R), the rear-view camera went black and failed to operate. Additionally, the Blind Spot Monitoring indicators on both the driver’s and passenger’s side exterior mirrors were inoperable. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 48,000.

  • Filed Jun 2025

    The contact owns a 2021 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (FUEL SYSTEM, DIESEL) and 25V048000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  • Filed Jun 2025

    The back up camera and detection system glitches out when the weather is hot outside. When the cameras goes from working to not working or giving glitching screen effects it really affects the safety of being able to see what’s behind you while backing up. I’ve had no system alerts on this issue it just has a mind of its own. There is a recall out for this issue but I was told it was a vin specific issue and that’s not the case. There is a clearly a problem with the software that’s affecting my same year model.

  • Filed May 2025

    The contact owns a 2021 Ford F-250. The contact stated that while attempting to reverse out of a parking spot, the rearview camera displayed on the center console failed and the screen was blue with the message "Camera not Available" displayed. The contact stated that the screen was fuzzy, and the image was jump around on the screen. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.

  • Showing the 5 most recent of 10.
• Service Brakes7

  • Filed Feb 2026

    I have been experiencing a brake problem with the trailer brake system in my 2021 Ford F250 Crew Cab. When my travel trailer is connected to the truck the trailer brakes do not always apply and sometimes the brakes apply, then release and then apply again. On my most recent trip, I traveled half way through an intersection before stopping because the trailer brakes did not apply. The trailer brakes were replaced two years ago and were just inspected on January 27th of this year. They were rated in excellent condition. I took the trip soon after the trailer brakes were inspected and I still am experiencing trailer brake controller issues. I tested the condition at low speed just using the brake controller and the brakes applied then released and then applied again. I spoke with Ford today and they stated that the current recall campaign 25V132000 does not apply to my truck. I requested that they consider expanding the recall as my truck is exhibiting the exact conditions described in the recall. I am attempting to get the truck into the local Ford Dealer, but they are backed up four weeks until they can inspect the truck. This is a very dangerous situation and needs to be addressed.

  • Filed Jan 2026

    driving on two lane road with low visibility - car lost power and stopped in road- ford refused to cover repairs /tow for over one year vehicle sat - they compromised with us paying half for new engine -

  • Filed Oct 2023

    DEATH WOBBLE Driving 70-75 mph . Speed limit. I hit some some rough patches on the interstate and the truck shook uncontrollably. It’s happens twice in 30 miles. Very scared.

  • Filed Aug 2023

    The contact owns a 2021 Ford F-250. The contact stated that while driving at an undisclosed speed, the brake became inoperable. The contact stated there was brake fluid was gushing out from the driver's side front of the vehicle. The contact was able to stop the vehicle by safely getting to the shoulder of the roadway. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,100.

  • Filed May 2023

    During towing of 10,000lb trailer, the trailer brakes cut out during heavy braking and the dash displayed "wiring fault". Also, sometimes during normal braking, the trailer brakes will cut in and out, if you watch the gain meter during these episodes, the gain meter will also cut in and out. My and my families safety was definitely put at risk and now we were fully dependent on only the truck brakes to stop our vehicle and trailer. The dealer checked the vehicle on 5/9/23 and say there is nothing wrong with the truck. There is an active safety recall (22S17) covering trailer brake controllers for Super Duty vehicles, however, it seems to be limited to model year 2022, even though my vehicle was built at the same plant during the same time period covering this recall. I intend to have the dealer perform the required repair at my expense, and hopefully this recall will be expanded to cover my model year. This is a very dangerous situation.

  • Showing the 5 most recent of 7.
• Lane Departure5

  • Filed Jan 2026

    The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V686000 (Back Over Prevention). The contact stated that while in reverse(R), the rear-view camera went black and failed to operate. Additionally, the Blind Spot Monitoring indicators on both the driver’s and passenger’s side exterior mirrors were inoperable. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 48,000.

  • Filed Dec 2025

    All of my rear lights stopped working with no warning. My blind spot monitoring and cross traffic detection also stopped working. This is a serious issue as the light go out intermittenly without warning. Especially dangerous at night. Dealership thinks it might be a faulty harness. Dealership thought they fixed it by cleaning contacts but the very next day they went out again while driving in a snow storm. Luckily no one was behind me because they would not have been able to see me.

  • Filed Dec 2025

    Both the driver and passenger mirrors will not fully adjust. The mirrors need a different adjustment for standard driving and when towing a travel trailer. Neither mirror will properly adjust for towing and non towing applications. The lack of proper mirror adjustment causes a safety issue as the driver cannot see things in their full scope due to the mirror misalignment. I have almost had two accidents due to the mirrors not being able to be properly adjusted. Ford is aware of this issue on 2017 to 2023 F150, F250 and F350 trucks with the tow mirrors. Ford has issued a Special Service Message#51829. Ford has a cleaning procedure they wish to be done as part of the diagnostics but Ford and the Ford Dealer will not release this information. Ford is attempting to block warranty claims related to this issue. I believe they are doing this so they will not have to issue yet another recall! I spoke with a Ford Dealer this morning and they stated that they had no knowledge of the SSM51829 or the mirror cleaning procedure. Even though the truck is under the Ford warranty, they would require a $250.00 dollar fee just to inspect the problem.

  • Filed Aug 2025

    This car has had a recall for almost year. I’m am terrified to drive my truck especially with my kids in it. Sometimes if I press the gas trying to cross traffic, it takes a while to go. Also sometimes it won’t crank up and start. It takes awhile few tried. My back up camera doesn’t work the way it should

  • Filed May 2024

    My F250 was in service for fuel system replacement and to fix both side mirrors which wouldn’t go down after going up. Shortly afterwards I noticed the rapid turn signal you get when tail lights are out. This happened while using a trailer. The trucks rear lights weren’t working at all but trailer lights were. Also was getting the blinds spot and cross traffic alert faults on instrument panel. Dropped off for service. They found a loose trailer plug and reset some things and got it all working again. Soon after the blinkers would flash fast again meaning lights were out, but would quickly stop and back to normal. Later they stayed blinking fast and tail lights out again after stopping starting several times. I tried plugging in my trailer wire harness and it tail lights started working again on truck?? 2 days later Im using trailer again, truck tail lights quit working and getting blind spot and cross traffic fault alerts again!! Still not working after 3 days. had my trailer lights tested where i bought it, they used a battery powered tester found no fault and trailer lights all worked correctly no shorts in system. During times when faults occurred both my enclosed trailer and my rv back up lights would stay on constantly even when not in reverse! Trailers turn signal, brake and tail lights worked but not truck tail lights. No back up no brakes or signal. Just the license plate lights. WHY IS IT EVEN LEGAL TO BUILD A VEHICLE WHERE YOU LOSE USE OF TAIL LIGHTS IF YOUR OPTIONAL FEATURES LIKE BLIND SPOT AND CROSS TRAFFIC MALFUNCTION and CAN RENDER SAFETY LIGHTS USELESS??!! Dropping off at Ford dealer asap to hopefully fix problem. I’ve heard of other trucks having similar problems

• Exterior Lighting5

  • Filed Dec 2025

    All of my rear lights stopped working with no warning. My blind spot monitoring and cross traffic detection also stopped working. This is a serious issue as the light go out intermittenly without warning. Especially dangerous at night. Dealership thinks it might be a faulty harness. Dealership thought they fixed it by cleaning contacts but the very next day they went out again while driving in a snow storm. Luckily no one was behind me because they would not have been able to see me.

  • Filed Aug 2024

    The contact owns a 2021 Ford F-250. The contact stated while driving at an undisclosed speed at night, the headlights failed to illuminate as intended. The vehicle was taken to a local dealer where it was diagnosed and determined that the headlights might have been damaged due to heat exposure or chemicals. In addition, upon inspection, the contact noticed an abnormal fuel consumption. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 17,000.

  • Filed May 2024

    My F250 was in service for fuel system replacement and to fix both side mirrors which wouldn’t go down after going up. Shortly afterwards I noticed the rapid turn signal you get when tail lights are out. This happened while using a trailer. The trucks rear lights weren’t working at all but trailer lights were. Also was getting the blinds spot and cross traffic alert faults on instrument panel. Dropped off for service. They found a loose trailer plug and reset some things and got it all working again. Soon after the blinkers would flash fast again meaning lights were out, but would quickly stop and back to normal. Later they stayed blinking fast and tail lights out again after stopping starting several times. I tried plugging in my trailer wire harness and it tail lights started working again on truck?? 2 days later Im using trailer again, truck tail lights quit working and getting blind spot and cross traffic fault alerts again!! Still not working after 3 days. had my trailer lights tested where i bought it, they used a battery powered tester found no fault and trailer lights all worked correctly no shorts in system. During times when faults occurred both my enclosed trailer and my rv back up lights would stay on constantly even when not in reverse! Trailers turn signal, brake and tail lights worked but not truck tail lights. No back up no brakes or signal. Just the license plate lights. WHY IS IT EVEN LEGAL TO BUILD A VEHICLE WHERE YOU LOSE USE OF TAIL LIGHTS IF YOUR OPTIONAL FEATURES LIKE BLIND SPOT AND CROSS TRAFFIC MALFUNCTION and CAN RENDER SAFETY LIGHTS USELESS??!! Dropping off at Ford dealer asap to hopefully fix problem. I’ve heard of other trucks having similar problems

  • Filed Jul 2023

    Head light housing retains moisture on the inside of the lens both headlights on truck. May be causing shortage of the wires

  • Filed Apr 2023

    Headlights are blinding on F-250s seems all late model Ford F-250, all models seems they always are on bright when at intersectionn across from one it's blinding to see anything else even when driving and the F-250 are coming at you blinding

• Visibility/Wiper5

  • Filed Dec 2023

    I have tried multiple times to get AutoNaton Ford in Union City Georgia to rectify these issues. They have claimed they don't have an autobody shop to complete the required repairs. At one point, they had my vehicle for almost 2 weeks and they still did not complete the repairs.

  • Filed Feb 2023

    Wiper blade arm has became inoperable it separates from the vehicle there fore making it difficult to see in rain which I get a lot of in my area

  • Filed Feb 2023

    Driven on freeway hit 65 speed start shaking every time. I have to slow down

  • Filed Dec 2022

    Both Woodruff keys have fallen out of the windshield wiper arms where they attach to the wiper linkage. Without the Woodruff keys in place during operation, the windshield wipers easily detach from the wiper linkage. This causes an immediate loss of visibility and dramatically increases the likelihood of an accident or possibly a fatality involving both the driver & any passengers in the vehicle, and also endangers surrounding vehicles as well. Ford has known about the issue since early 2022 and a recall notice was sent out in early 2022 as well. Now that 2023 is upon us, Ford has done nothing to repair the vehicles as part of this recall. How many deaths does it take for the NHSTA to enforce manufacturer recall repairs within acceptable timelines ?

  • Filed Jun 2022

    The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed the windshield wipers detached from the vehicle. The approximate failure mileage was 8,000. VIN tool confirms parts not available.

• Gasoline4

  • Filed Jul 2026

    The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available.The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the manufacturer nor the dealer was made aware of the issue. The contact had not experienced a failure.

  • Filed Feb 2026

    The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The manufacturer was not contacted. The contact had not experienced a failure.

  • Filed Jan 2026

    The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

  • Filed Sep 2024

    The contact owns a 2021 Ford F-250. The contact stated while driving approximately 15 MPH, the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump and module needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 8,500.

• Air Bags4

  3 involved a crash

  • Filed Jan 2026

    The contact called to file a complaint on a 2021 Ford F-250. The contact was a Crash Investigator. The contact stated that the vehicle owner was involved in a crash. The contact stated that while driving at an undisclosed speed in the opposite lane, the vehicle was involved in a head-on collision. No other information was available. The contact stated that while inspecting the Air Bag Control Module, it was downloaded; however, there was no reported crash data information of the crash or that the air bags were deployed. The contact stated that there was a pattern with the faulty part being distributed from a manufacturing plant for the manufacturer located in Kentucky. The contact stated that other similar vehicles had experienced similar failures. The contact was concerned that if vehicle owners were involved in a crash, none of the air bags modules would collect or store the data, making it difficult to investigate the crash. The contact stated that the failure was due to Air Bag Control Module, Event Data Recorder, and the Restraint Control Module not being able to download the needed information. The vehicle was towed and taken to the insurance company's lot. The manufacturer was notified of the issue. The failure mileage was not available.

  • Filed Jan 2026

    The contact called to report a failure on a 2021 Ford F-250. The contact, who is a Crash Investigator, stated that the owner of the vehicle was involved in a crash. While the owner was driving at an undisclosed speed in the opposite lane, the driver ended up in a head-on collision. No other information was available. While inspecting the Air Bag Control Module after downloading the information, there was no crash or air bags deployment information retrieved. The contact stated that there was a pattern of the faulty part being distributed from a manufacturing plant for the manufacturer located in Kentucky, because this was not the first issue with a Ford F-250 vehicle experiencing the exact failure. The contact was concerned that if vehicle owners were involved in a crash, the air bags modules would not collect or store data, making it difficult to investigate the crash. The failure was due to the Air Bag Control Module, Event Data Recorder, and Restraint Control Module, which were unable to download the needed information. The vehicle was towed and taken to the insurance company's lot. The manufacturer was notified of the failure. The failure mileage was not available.

  • Filed Jul 2025

    I hit an elk at 65 mph while pulling a flatbed trailer loaded with 4000 lbs of hay. The crash warning light did not come on nor did the air bags deploy. The whole front end of the truck is badly damaged. I contacted my local Ford dealer with this information and was told by the service agent that the body shop will handle this. As my concern is how hard do you have to hit something to get the airbags to deploy. I’m concerned for my safety while driving this truck again if it can be repaired. I’m taking it to the repair shop today. I wanted to report this as Ford will be ZERO help moving forward.

  • Filed Jan 2024

    The contact owns a 2021 Ford F-250. The contact stated that upon a cold engine start up, an abnormal clicking sound was coming from the steering wheel while making left turns. There was no warning light illuminated. The vehicle was taken twice to a local dealer and the clockspring was replaced under warranty. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle had been repaired. The failure mileage was 10,332.

• Engine And Engine Cooling3

  • Filed Jun 2026

    See attached document for complaint.

  • Filed Jul 2025

    The contact owns a 2021 Ford F-250. The contact stated that upon starting the vehicle, there was an abnormal valve noise detected. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed with delaminated lifter cam and rockers and push rods. There were metal shavings found in the engine oil. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case and confirmed there was no repair coverage for the failure. The failure mileage was approximately 107,244.

  • Filed May 2024

    The contact owns a 2021 Ford F-250. The contact stated there was an abnormal odor of the exhaust fumes inside the vehicle. The contact also stated the diesel cleaning system activated independently causing a strong odor. In addition, the RPM was fluctuating. The vehicle was taken to a local dealer where it was diagnosed but the result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 41,000. The VIN was not available.

• Forward Collision Avoidance3

  1 involved a crash

  • Filed Feb 2026

    Front camera malfunctions and goes black and stops working. Ford refuses to acknowledge this issues and prevents forward collision alert system from working. The refuse to fix the issue or look into a recall.

  • Filed Jul 2025

    I hit an elk at 65 mph while pulling a flatbed trailer loaded with 4000 lbs of hay. The crash warning light did not come on nor did the air bags deploy. The whole front end of the truck is badly damaged. I contacted my local Ford dealer with this information and was told by the service agent that the body shop will handle this. As my concern is how hard do you have to hit something to get the airbags to deploy. I’m concerned for my safety while driving this truck again if it can be repaired. I’m taking it to the repair shop today. I wanted to report this as Ford will be ZERO help moving forward.

  • Filed Feb 2023

    The front camera has a foggy spot that triggers the front pre-collision assist and related safety devices to not function properly. It is available for inspection. t has not yet been inspected by dealer. The warning lamps and related messages do warn of problem. Fords has recalled rear cameras for fogginess, but obviously the front camera preventing collisions is a much greater safety issue.

• Vehicle Speed Control2

  • Filed Jan 2026

    driving on two lane road with low visibility - car lost power and stopped in road- ford refused to cover repairs /tow for over one year vehicle sat - they compromised with us paying half for new engine -

  • Filed Jul 2023

    The contact owns a 2021 Ford F-250. The contact stated that while her husband was driving at an undisclosed speed, the vehicle accelerated independently. Additionally, the contact stated that her husband had to keep his foot on the brake to keep the vehicle from independently accelerating. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was unknown. The contact stated the vehicle was fine and to delete the complaint. The contact stated that the vehicle is fine, and this complaint is no longer needed.

• Latches/Locks/Linkages2

  • Filed Apr 2025

    The contact owns a 2021 Ford F-250. The contact stated that while using the key fob to unlock the doors, the alarm activated. The contact stated that the front driver's side failed to lock as intended. No warning lights illuminated. The vehicle was taken to the dealer. However, the vehicle was not diagnosed or repaired due to costs. The contact related the failure to TBS: 21-2207. The contact stated that the failure had occurred several times. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

  • Filed Apr 2025

    The contact owns a 2021 Ford F-250. The contact stated that while driving at an undisclosed speed, the tailgate independently opened, and items in the bed of the vehicle were lost due to the failure. The vehicle was taken to the dealer several times; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact was informed that Customer Satisfaction Program: 21M05; repair was performed in June 2022, and the technician disconnected the tailgate indicator light. The contact stated that the failure had occurred several times since Customer Satisfaction Program: 21M05; repair was performed. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 23,735.

• Wheels1

  • Filed Jun 2024

    On multiple occasions now I have experienced the death wobble after hitting a bump in the road. Today the vehicle shook so violently that it crossed into the lane next to me on a curve. I do not feel safe in the vehicle now and pray that someone addresses this problem asap before an innocent person is killed. This has not been inspected by any dealerships or insurance reps. No warning lamps or other anomalies observed. The vehicle currently has 53k miles on it.

• Hydraulic1

  • Filed Aug 2023

    The contact owns a 2021 Ford F-250. The contact stated that while driving at an undisclosed speed, the brake became inoperable. The contact stated there was brake fluid was gushing out from the driver's side front of the vehicle. The contact was able to stop the vehicle by safely getting to the shoulder of the roadway. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,100.

• Tires1

  • Filed Dec 2022

    The contact owns a 2021 Ford F250 equipped with Continental Tires, Tire Line: Contitrac, Tire Size: LT275/65/R18, DOT Number: A3B9H00R. The contact stated while doing a daily check on the tires, he noticed that the top of all four tires were worn, and the thread were separating. The vehicle was taken to the dealer where the contact was informed that all four tires needed to be replaced. The tires were replaced. The manufacturer was not contacted. The failure mileage was 28,000.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.