2021 Ford F-350 Super Duty

What owners should know

Covers 2020–2022 · 6.7L Power Stroke diesel, 7.3L V8 and 6.2L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2021 Ford F-350 Super Duty. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• 10-speed transmission harsh or delayed shifts

  Best left to a shop

  Signs: Clunky or harsh shifts, a long delay going into Drive or Reverse after the truck sits, trouble holding Park.

  Fix: Have a dealer check for open recalls and software updates and run the transmission's adaptive relearn. Some trucks have needed internal repairs or replacement under warranty.

  May be covered free by recall 22V256000 / 20V365000. Check the VIN at nhtsa.gov/recalls.

  ▶ How-to videos

• 6.7L fuel pump (CP4) recall

  Dealer (recall)

  Signs: Power loss or stalling. Ford found deposits from aged biodiesel can cause the pump to fail.

  Fix: Covered by Ford recall 24S78 (a software update), plus a follow-up for trucks repaired incorrectly. Keep up with fuel filter changes too.

  May be covered free by recall 24V957000 / 26V158000. Check the VIN at nhtsa.gov/recalls.

  Shop: fuel filter kit▶ How-to videos

• Steering column upper shaft

  Dealer (recall)

  Signs: Loose or clunky steering. In rare cases the shaft can separate.

  Fix: Covered by a Ford recall on 2020–2021 trucks.

  May be covered free by recall 25V626000. Check the VIN at nhtsa.gov/recalls.

• 7.3L gas ticking (lifters)

  Best left to a shop

  Signs: A ticking noise that gets louder with engine speed, sometimes a misfire.

  Fix: Have a shop diagnose it. Some owners report lifter or camshaft failures, which are warranty repairs on newer trucks.

  ▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Fuel System, Diesel:Delivery:Fuel Pump

  Mar 2026 · #26V158000

  Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, 2021-2022 F600, and 2022 F750 vehicles previously repaired incorrectly under recall number 24V957. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

  Risk and fix

  Risk: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

  Fix: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed mailed April 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S17. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 18, 2026.

• Back Over Prevention:Software

  Oct 2025 · #25V686000

  Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.

  Risk and fix

  Risk: A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

  Fix: Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.

• Steering:Column

  Sep 2025 · #25V626000

  Ford Motor Company (Ford) is recalling certain 2020-2021 F-250, F-350, and F-450 vehicles. The steering column upper shaft may detach from the steering column and result in a loss of steering control.

  Risk and fix

  Risk: A loss of steering control increases the risk of a crash.

  Fix: Dealers will inspect the steering column, and repair or replace the upper shaft as necessary, free of charge. Owner notification letters were mailed February 20, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S94. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 23, 2025.

• Fuel System, Gasoline:Delivery:Fuel Pump

  Jul 2025 · #25V455000

  Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.

  Risk and fix

  Risk: An engine stall increases the risk of a crash.

  Fix: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.

• Back Over Prevention: Sensing System: Camera

  Jan 2025 · #25V048000

  Ford Motor Company (Ford) is recalling certain 2021 Expedition, 2021-2022 Super Duty F-250, F-350, F-450, F-550, F-600, and 2020-2022 Lincoln Corsair vehicles. The rearview camera may display a blank or distorted image.

  Risk and fix

  Risk: Rearview camera failure can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

  Fix: Dealers will replace the rearview camera as necessary, free of charge. Owner notification letters were mailed September 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S05.

• Fuel System, Diesel:Delivery:Fuel Pump

  Dec 2024 · #24V957000

  Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

  Risk and fix

  Risk: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

  Fix: Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.

• Equipment:Other:Owners/Service/Other Manual

  Jun 2023 · #23V420000

  Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

  Risk and fix

  Risk: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

  Fix: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

• Visibility:Windshield Wiper/Washer:Linkages

  Apr 2022 · #22V250000

  Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.

  Risk and fix

  Risk: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

  Fix: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.

• Structure:Frame And Members:Underbody Shields

  Feb 2022 · #22V087000

  Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.

  Risk and fix

  Risk: A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.

  Fix: Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.

• Fuel System, Diesel

  Jan 2022 · #22V013000

  Ford Motor Company (Ford) is recalling certain 2021 Super Duty F-250, F-350, F-450, F-550, F-600, and Medium Duty F-650 and F-750 vehicles equipped with 6.7L diesel engines. A small void may be present in the top-center of the vehicle's underhood secondary fuel filter cap, which may progress to a pinhole over time, allowing fuel to leak from the top of the secondary fuel filter.

  Risk and fix

  Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire or injury.

  Fix: Dealers will replace the primary and secondary fuel filters, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S01.

• Power Train:Axle Assembly

  Jul 2021 · #21V536000

  Ford Motor Company (Ford) is recalling certain 2020-2021 F-350 Super Duty pickup trucks equipped with 6.7L diesel engines and Dana model 275 rear axles. The rear axle housing may not support the load of the pickup truck and deform, which could result in driveshaft separation.

  Risk and fix

  Risk: Driveshaft separation may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.

  Fix: Dealers will inspect the axle housing for deformities, and repair or replace the housing, as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 21S31.

• Power Train:Axle Hubs

  May 2021 · #21V390000

  NHTSA warning: do not drive until this recall is fixed.

  Ford Motor Company (Ford) is recalling certain 2021 F-350, F-450, F-550, and F-600 vehicles equipped with dual rear wheels and front wheel hub extenders. The front wheel hub extenders may be improperly attached to the front rotor hub assemblies, which could result in separation of the wheels and wheel extenders from the vehicle.

  Risk and fix

  Risk: A detached wheel and wheel extender can increase the risk of a crash.

  Fix: Owners are instructed not to drive their vehicles until the torque of the wheel extender nuts can be verified. Dealers will inspect and tighten the front wheel hub extender nuts, free of charge. Owner notification letters were mailed on June 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S26.

• Trailer Hitches:Fifth Wheel Assembly

  May 2021 · #21V379000

  Ford Motor Company (Ford) is recalling certain 2021 Super Duty F-350 and F-450 vehicles equipped with a fifth wheel left-hand mounting bracket that may be cracked.

  Risk and fix

  Risk: A cracked mounting bracket could result in the fifth wheel detaching from the vehicle while towing, increasing the risk of a crash.

  Fix: Dealers will inspect the mounting bracket, and replace the bracket if necessary, free of charge. Owner notification letters were mailed on June 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S23.

• Visibility:Windshield:Critical Fasteners

  Feb 2021 · #21V090000

  Ford Motor Company (Ford) is recalling certain 2021 F-150 and 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."

  Risk and fix

  Risk: In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.

  Fix: Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall began April 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C06.

• Steering

  Dec 2020 · #20E090000

  Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.

  Risk and fix

  Risk: If the steering locks, it can increase the risk of a crash.

  Fix: Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Fuel System24

  • Filed Aug 2026

    The contact owns a 2021 Ford F-350 SD. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The contact stated that while driving 20 MPH, the message "Reduced Power" was displayed, and the check engine warning light was illuminated. The vehicle stalled and failed to restart. The vehicle was towed to a dealer and was diagnosed with failures of the CP4 fuel pump, cycloid filters, and contamination of the entire fuel system. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

  • Filed Jun 2026

    The contact owns a 2021 Ford F-350. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The vehicle was driven to the shoulder of the road, where it lost motive power. The message "Reduced Engine Power" was displayed, and the check engine warning light was illuminated. The contact stated that the failure occurred while a fifth wheel RV was hitched to the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump had failed and needed to be replaced. The vehicle was not repaired. The contact was informed that the manufacturer denied covering the repair under NHTSA Campaign Number: 24V957000 (Fuel System, Diesel) due to a contaminated fuel system; however, the dealer confirmed that the fuel system was not contaminated. The dealer submitted information to the manufacturer advising that the fuel system was not contaminated. Additionally, a case was filed; however, the contact was denied coverage. The failure mileage was approximately 195,000.

  • Filed Mar 2026

    The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The contact recently set an appointment with a local dealer for the software update, but was informed by the dealer that the recall had been placed on hold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed. The contact had not experienced a failure.

  • Filed Feb 2026

    The contact owns a 2021 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 25V686000 (Back Over Prevention) and 24V957000 (Fuel System, Diesel); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle stalled while the accelerator pedal was depressed. Additionally, while in reverse, the image displayed was blurry. The vehicle was towed to a local dealer; however, the vehicle was not repaired because parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000.

  • Filed Feb 2026

    The contact owns a 2021 Ford F-350. The contact stated that while driving approximately 65 MPH, the vehicle lost automotive power. The low power mode warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer, where it was diagnosed, and determined that a software update was needed; however, the software update was not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that there was no estimate for when the remedy would be available. The failure mileage was approximately 125,000.

  • Showing the 5 most recent of 24.
• Diesel23

  • Filed Aug 2026

    The contact owns a 2021 Ford F-350 SD. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The contact stated that while driving 20 MPH, the message "Reduced Power" was displayed, and the check engine warning light was illuminated. The vehicle stalled and failed to restart. The vehicle was towed to a dealer and was diagnosed with failures of the CP4 fuel pump, cycloid filters, and contamination of the entire fuel system. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

  • Filed Jun 2026

    The contact owns a 2021 Ford F-350. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The vehicle was driven to the shoulder of the road, where it lost motive power. The message "Reduced Engine Power" was displayed, and the check engine warning light was illuminated. The contact stated that the failure occurred while a fifth wheel RV was hitched to the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump had failed and needed to be replaced. The vehicle was not repaired. The contact was informed that the manufacturer denied covering the repair under NHTSA Campaign Number: 24V957000 (Fuel System, Diesel) due to a contaminated fuel system; however, the dealer confirmed that the fuel system was not contaminated. The dealer submitted information to the manufacturer advising that the fuel system was not contaminated. Additionally, a case was filed; however, the contact was denied coverage. The failure mileage was approximately 195,000.

  • Filed Mar 2026

    The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The contact recently set an appointment with a local dealer for the software update, but was informed by the dealer that the recall had been placed on hold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed. The contact had not experienced a failure.

  • Filed Feb 2026

    The contact owns a 2021 Ford F-350. The contact stated that while driving approximately 65 MPH, the vehicle lost automotive power. The low power mode warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer, where it was diagnosed, and determined that a software update was needed; however, the software update was not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that there was no estimate for when the remedy would be available. The failure mileage was approximately 125,000.

  • Filed Dec 2025

    The contact owns a 2021 Ford F-350. The contact received a recall letter related to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The contact was concerned about being involved in a crash. The local dealer was contacted and confirmed that the software fix was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact did not experience a failure.

  • Showing the 5 most recent of 23.
• Fuel/Propulsion System14

  1 involved a fire

  • Filed Sep 2026

    The high pressure fuel pump failed sending metal shavings through out the entire fuel system. I had no heads up and the failure left me stranded on top of a bridge. I called 911 twice and finally the cops showed up and wrecker towed me off the bridge. Ford is aware of this known issue with this make and model, and even put a recall partial recall / quick fix to increase the flow around the pump to keep it cooler. I had the quick fix recall completed but it did not prevent the failure and me being stranded on a bridge.

  • Filed Aug 2026

    Vehicle went into limp mode and we towed it to the dealership. They ran diagnostics and found that the fuel filter was causing a fault for water in the fuel filter. They replaced the fuel filter and ran diagnostics again and it flagged failure for Low pressure fuel pump. They replaced the low pressure fuel pump and reran diagnostics. When they reran diagnostics it flagged for High pressure fuel pump failure and now they are in the process of tearing it down to the point of failure to find out the cause. My vehicles vin was not included in the original recall and believe that it should have been included.

  • Filed May 2026

    Vehicle Safety Complaint – 2021 Ford F-350 I am submitting this complaint regarding a safety-related failure involving my 2021 Ford F-350. While driving under normal conditions, the vehicle suddenly entered “limp mode,” resulting in a significant and immediate loss of power. Approximately 20 miles later, the vehicle completely shut down, leaving me stranded and requiring the truck to be towed to Gene Messer Ford for diagnosis and repair. The failure created a potentially dangerous situation, as the loss of power limited my ability to maintain safe speeds and respond to surrounding traffic conditions. After the vehicle was delivered to the dealership, it took approximately one week for inspection and an additional two weeks to complete repairs. During the repair process, I was informed that newly installed components—including the fuel rail and two fuel injectors—were defective and required replacement again. This raises concerns about whether the root cause of the failure was properly identified and whether contamination or systemic failure within the fuel system was present. I am also aware of widely reported issues involving high-pressure fuel pump (HPFP) failures in Ford diesel engines, which can result in catastrophic damage to the entire fuel system, including injectors, fuel rails, and lines. Given the nature of my vehicle’s failure and the components involved, I am concerned that this incident may be related to a broader, known defect. This type of failure—sudden loss of power followed by complete shutdown—poses a serious safety risk, particularly if it occurs at highway speeds or in high-traffic conditions. I am requesting that this complaint be reviewed as part of a broader investigation into potential fuel system defects in Ford diesel trucks. I believe this issue may warrant further scrutiny and possible recall action to prevent similar incidents.

  • Filed Apr 2026

    Repair remedy has not been addressed. Leaving the vehicle owners footing the bill when a fuel system problem arises. It's been since 2024 and FMC has not done anything about it. Dec 20,2024 Manufacturer Recall Number24S78 NHTSA Recall Number24V957 Recall StatusRecall Incomplete, remedy not yet available Summary YOUR VEHICLES HIGH-PRESSURE FUEL PUMP MAY FAIL, WHICH MAY RESULT IN EXTENDED CRANKING WITHOUT STARTING WHILE THE VEHICLE IS PARKED, ANDOR A LOSS OF MOTIVE POWER WHILE DRIVING. PRIOR TO LOSS OF MOTIVE POWER YOU MAY EXPERIENCE A CHECK ENGINE LIGHT, NOISE, ANDOR REDUCED ENGINE PERFORMANCE. Safety Risk A LOSS OF MOTIVE POWER INCREASES THE RISK OF A CRASH. Remedy PARTS AND SOFTWARE ARE NOT AVAILABLE TO REPAIR YOUR VEHICLE. FORD MOTOR COMPANY HAS AUTHORIZED YOUR DEALER TO UPDATE THE POWERTRAIN CONTROL MODULE PCM AND THE TRANSMISSION CONTROL MODULE TCM SOFTWARE, AND TO CHECK FOR THE PRESENCE OF CERTAIN DIAGNOSTICS TROUBLE CODES DTCS IN THE PCM WHICH COULD LEAD TO ADDITIONAL DIAGNOSTICS, FREE OF CHARGE. Manufacturer's Notes IF YOU HAVE ANY QUESTIONS REGARDING THIS RECALL, OR BELIEVE ANY OF THIS INFORMATION IS INACCURATE, PLEASE CONTACT FORD DIRECTLY AT 800-392-3673 OR LINCOLN AT 800-521-4140. If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-888-275-9171 or file an online complaint with NHTSA.

  • Filed Feb 2026

    Driving and abrupt transmission shifting issues.

  • Showing the 5 most recent of 14.
• Engine14

  4 involved a fire

  • Filed Feb 2026

    Cold side intercooler boost tube cracked due to constant vibration impact from coolant overflow hose routed directly above and on top of it. Part and vehicle is available for inspection. The split in the boost hose caused me to loose power while attempting to merge onto a road, almost being hit by another vehicle. After research there are multiple other instances of complaints of the same thing happening to others and multiple aftermarket manufacturers producing replacement and upgraded parts with references and warnings of the same thing happening for the last 10 years. No warning lamps or symptoms prior to failure. After failure no warning lamps but could hear an audible hiss. The vehicle has not yet been inspected by the dealer or police. I was told by their parts people it is a regular failure and the part costs typically around 200 and they only sold it as a full part and not just the rubber replacement hose althought they are separate parts connected with hose clamps.

  • Filed Feb 2026

    Driving and abrupt transmission shifting issues.

  • Filed Dec 2025

    On 11/19/25 , my 2021 Ford f350 burned to the ground due to engine malfunction. From what the fire department said.

  • Filed Jul 2025

    At this point, nothing has happened. This is a fuel pump, bio-diesel issue that can cause a lack of power which is a safety risk. This recall has been active for 7 months with no remedy listed, but according to Ford Motor Company will require a software update? The remedy is replacing the fuel pump with a DCR valve. Waiting for the truck to breakdown and potentially leading to loss of life should not be acceptable. They know about the issue, they say no remedy, yet they are continuing to manufacture these vehicles. Are they manufacturing new vehicles with a known safety risk or did they fix the problem on newer model vehicles and just stonewalling current owners?

  • Filed Jul 2025

    There is an active recall on my truck and it is affecting my ability to use my truck for work purposes. I am not allowed to used a vehicle with an open, active recall, therefore I cannot use my truck. This recall has been active for more than six months and a remedy has not yet been identified. I am posting a complaint to try and speed up the recall process, which if I understand correctly is a software update for the engine to reduce biodiesel buildup in the engine which "could" cause loss of power.

  • Showing the 5 most recent of 14.
• Electrical System13

  • Filed Jul 2026

    I was driving my truck home when it completely shut off, I lost all power to everything, including the power steering brakes. When I got home, I did some research on the Internet to see possible causes. Apparently there is a service bulletin for the fuse box having water getting into it from the cowl of the hood, which states it can do exactly what happened to my truck? You can also keep your truck running and not shutting off and just to hold host of other safety issues with the service bulletin. . So I brought my truck in to get diagnosed by Ford and they did indeed say it was the fuse box under the hood that got water into it and shorted it out. Ford would not cover this part even though I have a factory extended warranty, annoying this is a common issue for 2020 to 2022 Ford trucks they issued a recall on expeditions in a couple other vehicles, but not Ford trucks specifically the super duties. How is this? OK that they don’t tell a customer who purchased a vehicle that this could potentially happen and then when it happens, they refuse to cover anything even though it’s their fault why it happened.

  • Filed Dec 2025

    See attached document for complaint.

  • Filed Sep 2025

    The contact owns a 2021 Ford F-350. The contact stated that while driving 65 MPH, the Disconnect/Reconnect message was displayed on the instrument panel. The contact stated that while depressing the brake pedal with the trailer brake control, the system indicated that there was no trailer detected. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed; however, the diagnostic result was unknown. The contact stated that the fuses, wiring harness, and trailer brake control were replaced. The contact related the failure to NHTSA Campaign Number: 22V193000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the issue and informed the contact that a mechanic would be sent to inspect the vehicle. The failure mileage was 200,000.

  • Filed May 2025

    Driver door will not lock or unlock.

  • Filed Jan 2025

    Ford knew there was an issue back in 2021 as they so filed with your agency. Yet waited. Then warranty claims continued. Now, four years later they file as a safety issue, BUT have told me twice in phone calls that I can drive the truck, despite it could shut down on it's own while driving. I tow donated RV trailers to the North Carolina disaster, now I cannot as my dealership advised I not go on long trips. Ford refuses a like loaner, or any loaner at all. This is a Ford issue, not mine nor the dealership and Ford needs to either replace all suspected parts, have a resolution now or proved no charge loaners of like kind to all owners. This approach by Ford is totally unacceptable as they in two phone calls to corporate never once said to not drive the truck and the letter I received said they are not advising we park the truck

  • Showing the 5 most recent of 13.
• Unknown or Other10

  • Filed Feb 2026

    Driving and abrupt transmission shifting issues.

  • Filed Sep 2025

    Back up camera screen goes blue when put in reverse. Then after 20 seconds says camera unavailable see dealer. I had dealer repair with a software reset. Worked for about 2 weeks then same symptoms. Noticed Ford has a recall for the same symptoms on other vehicles but for some reason F-350s are not a part of it. Would suspect the truck uses the same camera system as the other ford vehilces under the recall. Ford needs to step up and cover the F-350s

  • Filed Aug 2025

    My Ford F350 is experiencing the recall deficiency issued by Ford in January 2025 after repeated calls Ford still is unable or unwilling to fix my vehicle. Ford motor company, and the local dealership have told me workarounds could be performed, but they would be done at my expense. A rearview camera on a pick up truck is used often and is a safety hazard when backing up Blind to low objects.

  • Filed Mar 2025

    Sunroof blowout while traveling at highway speeds.

  • Filed Sep 2024

    REAR CENTER HIGH MOUNT CAMERA ON CHMSL HAS STOPPED WORKING AFTER ONE YEAR AFTER PURCHASE

  • Showing the 5 most recent of 10.
• Power Train10

  • Filed May 2025

    Ongoing Fuel System Failures Related to Recall 24S78 – Request for Escalated Review To Whom It May Concern, My name is [XXX] , and I am the owner of two 2021 Ford F-350 6.7L Power Stroke Diesel trucks, both of which are affected by Recall 24S78 / NHTSA Campaign 24V957 concerning biodiesel deposit accumulation in the fuel system and a pending PCM software update. Vehicle Information: VIN [XXX] VIN [XXX] Both vehicles have already experienced critical failures that directly align with the described defect in the recall, including: Failure of the CP4 high-pressure fuel pump Repeated clogging of the water/fuel separator filter Loss of power, extended crank times, and intermittent no-start conditions These issues occurred prior to the recall remedy being available and have compromised vehicle performance and safety. I am requesting: A full inspection and evaluation of the fuel systems under the scope of Recall 24S78 once the software becomes available. Coverage or reimbursement for repair or replacement of the CP4 pump and related components if found to be caused by biodiesel-related damage as described in the recall. A formal service record entry acknowledging these failures for future reference and eligibility under the recall. Escalation of this issue to a Ford regional service manager, if needed. Given the significant safety risk and the known failure history of the CP4 fuel system, I ask that Ford address this matter thoroughly and beyond a software update, if necessary. Please confirm receipt of this inquiry and advise me on next steps. I can be reached at: Phone: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jan 2025

    Ford knew there was an issue back in 2021 as they so filed with your agency. Yet waited. Then warranty claims continued. Now, four years later they file as a safety issue, BUT have told me twice in phone calls that I can drive the truck, despite it could shut down on it's own while driving. I tow donated RV trailers to the North Carolina disaster, now I cannot as my dealership advised I not go on long trips. Ford refuses a like loaner, or any loaner at all. This is a Ford issue, not mine nor the dealership and Ford needs to either replace all suspected parts, have a resolution now or proved no charge loaners of like kind to all owners. This approach by Ford is totally unacceptable as they in two phone calls to corporate never once said to not drive the truck and the letter I received said they are not advising we park the truck

  • Filed Jul 2024

    Transmission lunges forward at times even when putting into park position and starting vehicle. Also, when driving down the road vehicle jerks or bucks and throws you forward. Periodically, there is a complete loss of transmission function then you hear large bang and truck jerks forward. This has been reported to Fenton Ford Camden, NY several times and they cannot seem to find issue and stated if it doesnt duplicate happening when they have vehicle there is nothing they can do about it. This has become a serious safety concern when truck jerks forward when starting and park position and lunges forward in traffic. Thank you for your anticipated, cooperation and help resolving this serious safety matter. Thank You, [XXX] - Vehicle Owner INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Nov 2023

    1st when the truck is running it has 14.7v from cigarette lighter, and I had an app that reported over voltage since day one and have to replace the battery every 6-8 months. 2nd less than 60,000 miles had issues with drive train (could be something else as I’m not mechanical) and it went after the 60,000 miles because they said it was a computer issue. They said the issues were unrelated even though they did the same things. I had to wait over 2 months on parts as it was the same issue that GM had as they had the same parts.

  • Filed Jul 2023

    Transmission shifts erratically and sometimes completely doesn’t work. Has left me in traffic with no ability to negotiate vehicle and was almost hit on multiple occasions. There is a recall on vehicles built before 8-20 Kentucky but my vehicle build date is 11-20. The local dealer said nothing they can do until my 11-20 Kentucky build date truck is included. No offer of loaner and truck is NOT SAFE TO DRIVE !!!!! This has left me without.... transportation..... faith in Ford trucks Also. ..... same vehicle has the 7.3 ( Godzilla ). Dead miss in 1 cylinder. Internet information says not common but it has happened on multiple occasions. Stuck lifter which causes loss of oil pressure and scoring of cylinder walls. Local Ford dealership said replace 1 head with remanned parts and new pistons. My F350 has 58000 miles one would think it should last longer than that My thoughts. LEMON LAW Thank you for posting of this message. I have spoken personally with several people who have had the same issues and with similar results. Basically nothing from Ford.

  • Showing the 5 most recent of 10.
• Back Over Prevention5

  • Filed Apr 2026

    The contact owns a 2021 Ford F-350. The contact stated that the back over prevention camera had been inoperable since purchasing the vehicle. The contact had received notification of NHTSA Campaign Number: 25V048000 (BACK OVER PREVENTION); however, the VIN tool showed no open recall. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 110,000.

  • Filed Feb 2026

    The contact owns a 2021 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 25V686000 (Back Over Prevention) and 24V957000 (Fuel System, Diesel); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle stalled while the accelerator pedal was depressed. Additionally, while in reverse, the image displayed was blurry. The vehicle was towed to a local dealer; however, the vehicle was not repaired because parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000.

  • Filed Aug 2025

    My Ford F350 is experiencing the recall deficiency issued by Ford in January 2025 after repeated calls Ford still is unable or unwilling to fix my vehicle. Ford motor company, and the local dealership have told me workarounds could be performed, but they would be done at my expense. A rearview camera on a pick up truck is used often and is a safety hazard when backing up Blind to low objects.

  • Filed Apr 2025

    The contact owns a 2021 Ford F-350. The contact stated that the back over prevention camera failed to function as intended. In addition, an error message indicated that the camera was unavailable and to contact the dealer. The contact stated that the back over prevention camera screen would display a black screen or a black screen with lines. The vehicle was taken to the dealer where it was diagnosed with a failed wiring harness. The contact was informed that the wiring harness needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer several times; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 130,312.

  • Filed Nov 2024

    The contact owns a 2021 Ford F-350. The contact stated when the vehicle was shifted into reverse(R), the back-up camera image was blurry. The contact wiped the camera lens; however, the image remained blurry. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 93,000.

• Suspension5

  • Filed Jan 2025

    The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while depressing the accelerator pedal after stopping, the vehicle was slow to respond. The contact stated that there was several minutes before the vehicle responded as needed. The contact stated that the failure occurred after coming to a full stop. The contact stated there was no warning light illuminated. Additionally, the contact stated that while towing a loaded trailer, the vehicle was losing traction, and the rear end was swaying to the right and to the left. The contact had not taken the vehicle to a dealer to be diagnosed or repaired. The contact stated that during the failure there were several unknown warning lights illuminated. The contact stated that 3 months after purchasing the vehicle, the vehicle experienced brakes failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that all four brake pads and calipers needed to be replaced. The vehicle was repaired; however, the contact stated that the failure recurred while depressing the brake pedal, with an abnormal metal-on-metal sound coming from the brakes. The contact stated that the brakes were independently slowing the vehicle. The failure mileage was approximately 37,000. VIN tool confirms parts not available.

  • Filed Jun 2024

    On my 21 f350 I had a Gooseneck trailer attached and while it was in the process of getting loaded with no more than 5 thousand pounds. A very loud pop was heard. After a closer inspection I found that both rear leaf spring hanger brackets had split. Causing a safety issue.

  • Filed Jan 2024

    Driving down the highway at a speed of 70,truck began to vibrate uncontrollably changed lanes. Continue to vibrate uncontrollably in the front of the truck. Pulled safely to side of road. Expected to see flat tires. No flat tires. Turn truck off. Turn truck back on no issues again. I believe this was my first experience with the death wobble.

  • Filed Nov 2022

    While driving on a road with moderate potholes at about 45 miles per hour the steering wheel and front end stared violently shaking and did not stop until i came to a stop. I took it to the local ford dealership (Cavender Ford) and the service manager said it is a known issue and there is not a real solution for it. Apparently upon research it has been a known issue called Death Wobble. If I had been on a curve, in traffic or in bad weather there would have most certainly been an accident. I was referred to another Ford dealership 90 miles away to see if their more experienced technicians could fix the problem.

  • Filed Jul 2022

    The rear axle repair was not completed and yet they reported that the dealer fixed it. Not true. The truck was taken in for repairs but the dealer was not able to fix it and told me that. They said I will have to get it fixed on my own. The rear axle is a known flaw and was required to repair or replace by the NHTSA. I wonder how many other trucks have also had incomplete repairs and then reported as fixed?

• Service Brakes4

  • Filed Oct 2025

    The contact owns a 2021 Ford F-350. The contact stated that while driving at speeds above 40 MPH and attempting to depress the brake pedal, the vehicle slid and drifted to the right. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the grease pins needed to be greased. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.

  • Filed Aug 2025

    Upon starting the vehicle I get precollision not available warning light and hill decent control fault hill assist warning. Service steering and antilock brake brake fault lights. The dealer has looked at it but they said can not duplicate it. The problem is when I am towing my fifth wheel trailer and this happens it shuts down the brake controller for the fifth wheel and it’s VERY hard to stop the truck and trailer

  • Filed Jan 2025

    The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while depressing the accelerator pedal after stopping, the vehicle was slow to respond. The contact stated that there was several minutes before the vehicle responded as needed. The contact stated that the failure occurred after coming to a full stop. The contact stated there was no warning light illuminated. Additionally, the contact stated that while towing a loaded trailer, the vehicle was losing traction, and the rear end was swaying to the right and to the left. The contact had not taken the vehicle to a dealer to be diagnosed or repaired. The contact stated that during the failure there were several unknown warning lights illuminated. The contact stated that 3 months after purchasing the vehicle, the vehicle experienced brakes failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that all four brake pads and calipers needed to be replaced. The vehicle was repaired; however, the contact stated that the failure recurred while depressing the brake pedal, with an abnormal metal-on-metal sound coming from the brakes. The contact stated that the brakes were independently slowing the vehicle. The failure mileage was approximately 37,000. VIN tool confirms parts not available.

  • Filed Jun 2024

    On my 21 f350 while towing a 36 foot gooseneck unloaded I noticed a burning wire smell. And I realized I had no more trailer brakes. After diagnosis of the system I found the factory trailer brake controller had melted on the inside. Causing it to loose braking.

• Steering4

  • Filed Aug 2025

    Upon starting the vehicle I get precollision not available warning light and hill decent control fault hill assist warning. Service steering and antilock brake brake fault lights. The dealer has looked at it but they said can not duplicate it. The problem is when I am towing my fifth wheel trailer and this happens it shuts down the brake controller for the fifth wheel and it’s VERY hard to stop the truck and trailer

  • Filed Jan 2025

    Death wobble: while driving approximately 60 MPH over a bridge and construction zone over rough pavement the steering oscillated rapidly and I drifted into another lane applied the brakes causing other vehicles to swerve and emergency brake. This occurred [XXX] in Denver Colorado.

  • Filed Jan 2024

    Driving down the highway at a speed of 70,truck began to vibrate uncontrollably changed lanes. Continue to vibrate uncontrollably in the front of the truck. Pulled safely to side of road. Expected to see flat tires. No flat tires. Turn truck off. Turn truck back on no issues again. I believe this was my first experience with the death wobble.

  • Filed Jan 2022

    The contact owns a 2021 Ford F-350. The contact stated that while driving at an undisclosed speed, the steering wheel was vibrating. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the driveshaft. The vehicle was taken to the local dealer who informed the contact that there needs to be weight in the truck. The contact attached a trailer to the vehicle however, the failure still occurred. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 89.

• Latches/Locks/Linkages4

  • Filed Jan 2025

    The contact owns a 2021 Ford F-350. The contact stated that while driving at 55 MPH, the tailgate opened inadvertently, and landed on the jack for the trailer that was being hauled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.

  • Filed May 2022

    The contact owns a 2021 Ford F-350. The contact stated that while the vehicle was hauling a trailer with a tractor, the tailgate unintendedly opened, causing damage to the tailgate. The vehicle was taken to the dealer where it was diagnosed that since there was no water leaking under the front passenger's side floor mat, the contact needed to pay out-of-pocket for tailgate replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.

  • Filed Aug 2021

    Electronic tailgate on the 2021 Ford F-350 is opening on its own while driving. Doesn't matter the speed...its happened at 10 mph and at 60 mph. This is a critical issue since it is damaging RVs. My latest occurrence is noted in the Additional Details section, but it has now happened three (3) times since I purchased brand new with 6 miles on it...now has about 10,900 miles. There was a recall on model years 2019 and prior for this very symptom caused by moisture getting into the wiring harness.

  • Filed Aug 2021

    Tailgate has randomly opened twice. Tailgate function on the remote was definitely not being pressed.

• Visibility/Wiper4

  • Filed Mar 2023

    Turned on wiper and passenger side wiper assembly only moved an inch. Does not clear windshield. Wiper arm assembly failure, striped. Can not safely drive vehicle. Manufacturer Recall Number 22S26. NHTSA Recall Number 22v087I was told by the dealership that parts are still not available.

  • Filed Dec 2022

    The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 30 MPH while it was sleeting, the windshield wipers were engaged on intermittent speed mode; however, the passenger’s side wiper blade stopped functioning. There were no warning lights illuminated. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the parts were on a national back order. The failure mileage was approximately 22,000. Parts distribution disconnect.

  • Filed Nov 2022

    VIN [XXX] Ford has not fixed the recall. This is a work truck. The truck has been sitting on the driveway for 6 months as we are not able to drive it with a safety recall. Company policy is that even if it's not a tragic safety recall, they don't allow people to drive the truck. We need Ford to fix this recall ASAP INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

  • Filed Sep 2022

    The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced the failure listed in the recall and the wipers operated erratically while randomly stopping and starting while activated. The failure mileage was 10,000. Parts distribution disconnect.

• Visibility4

  • Filed Dec 2022

    The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 30 MPH while it was sleeting, the windshield wipers were engaged on intermittent speed mode; however, the passenger’s side wiper blade stopped functioning. There were no warning lights illuminated. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the parts were on a national back order. The failure mileage was approximately 22,000. Parts distribution disconnect.

  • Filed Oct 2022

    The contact’s boss owns a 2021 Ford F-350. The contact stated that her boss received notification of NHTSA Campaign Number: 22V2500000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the issue, but no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed Mar 2022

    The contact owns a 2021 Ford F-350 SD. The contact received a notification for NHTSA Campaign Number: 21V090000 (Visibility); however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall and referred the contact to NHTSA. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. The VIN was not available.

  • Filed Aug 2021

    The contact owns a 2021 Ford F-350. The contact stated while driving 72 MPH, the contact heard an abnormal sound coming from the vehicle. The contact pulled over and upon inspection of the vehicle discovered that the sliding glass on the panoramic sunroof had shattered without incident. As the contact continued driving, the contact could hear the headliner shaking as the glass began flying off the vehicle due to the failure. The contact was forced to pull off the road again and clear all the shattered glass pieces from the top of the vehicle. The contact then took the vehicle to a dealer where he was informed that they would perform an inspection of the vehicle to determine the failure. A week later, the contact was informed by the dealer that the manufacturer had denied repair of the vehicle and that the failure was not a mechanical defect. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 6,237. The VIN was not available.

• Vehicle Speed Control3

  1 involved a fire

  • Filed Jul 2024

    On highway for 2 hours, pulling 5th wheel trailer. Diesel Particulate Filter Cleaning alert went on. Immediately truck lost power, a few other alerts flashed on the screen that couldn't read in time then alert that truck was being put in Neutral which it did. Smoke coming out of engine compartment. Barely coasted to stop on side of freeway. Quickly turned from white smoke to brown. Barely enough time to get me, wife and dog out of the cab before flames coming out of engine. Engine and cab completely burned out.

  • Filed Jul 2024

    Transmission lunges forward at times even when putting into park position and starting vehicle. Also, when driving down the road vehicle jerks or bucks and throws you forward. Periodically, there is a complete loss of transmission function then you hear large bang and truck jerks forward. This has been reported to Fenton Ford Camden, NY several times and they cannot seem to find issue and stated if it doesnt duplicate happening when they have vehicle there is nothing they can do about it. This has become a serious safety concern when truck jerks forward when starting and park position and lunges forward in traffic. Thank you for your anticipated, cooperation and help resolving this serious safety matter. Thank You, [XXX] - Vehicle Owner INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Aug 2022

    On 7 Aug 2022, I lost cruise control, Navigation function (GPS0 and had problems with other elecrical functions on instrument cluster. I took truck to my local ford dealer; they rand Ford diagnostics on truck and it had 3 module errors listed. They cleared the codes and tried to get me to accept the vehicle. Road tested it and there efforts of clearing the codes did not fix any thing. Brought back in shop on 10 Aug 2022. Diagnostics ran again now narrowed it down to APIM failing 3 times in 2 days. Now deallership says they have to order part from California if they have them in stock. This truck only has 22,000 miles on it. Has had multiple failures of equipment for fuel system listing codes P0191 2 and threee times per day. Dealer will NOT attempt to fix that problem. Just says deal with it.

• Structure3

  • Filed Dec 2023

    The contact owns a 2021 Ford F-350. The contact stated that while entering the vehicle, he observed a puddle of water in the front middle seat which was folded down to use as a cup holder. The contact stated that it had rained the night before but not enough to form a puddle outside around the vehicle or inside the vehicle. The contact stated that the windows were locked securely. The contact became aware that water was dripping from the sunglasses compartment located on the ceiling above the rear-view mirror. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact called the manufacturer and was advised to take the vehicle to a dealer to be diagnosed. The contact was also directed to call the NHTSA Safety Hotline for assistance. The failure mileage was 43,808.

  • Filed May 2022

    The contact owns a 2021 Ford F-350. The contact stated that while the vehicle was hauling a trailer with a tractor, the tailgate unintendedly opened, causing damage to the tailgate. The vehicle was taken to the dealer where it was diagnosed that since there was no water leaking under the front passenger's side floor mat, the contact needed to pay out-of-pocket for tailgate replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.

  • Filed Apr 2021

    ABOUT 7-8 TIMES NOW, THE TAILGATE HAS OPENED UNDER IT'S OWN POWER UNEXPECTEDLY. IT HAS HAPPENED WHILE STATIONARY AFTER JUST STARTING THE VEHICLE, WHILE IN REVERSE AND IN FORWARD MOTION. ALL INSTANCES SEEM TO HAPPEN SHORTLY AFTER THE VEHICLE HAS BEEN STARTED.

• Lane Departure2

  • Filed Aug 2025

    My Ford F350 is experiencing the recall deficiency issued by Ford in January 2025 after repeated calls Ford still is unable or unwilling to fix my vehicle. Ford motor company, and the local dealership have told me workarounds could be performed, but they would be done at my expense. A rearview camera on a pick up truck is used often and is a safety hazard when backing up Blind to low objects.

  • Filed Jun 2024

    While driving my 21 F350 my truck would go into limp mode. The climate control stopped working, passenger window stopped, blind spot monitors, along with the mirror. After running forscan it showed every code possible. After an exhaustive search I finally found the main plug under the bed just above the spare tire. The wires inside of the insulation had corroded away to the point it had to be stripped back at least 1/2 inch before getting decent wires that wouldn't crumble when touched. This is a terrible place to put a plug that controls so much.

• Gasoline1

  • Filed Feb 2026

    The contact owns a 2021 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 25V686000 (Back Over Prevention) and 24V957000 (Fuel System, Diesel); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle stalled while the accelerator pedal was depressed. Additionally, while in reverse, the image displayed was blurry. The vehicle was towed to a local dealer; however, the vehicle was not repaired because parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000.

• Engine And Engine Cooling1

  • Filed Feb 2026

    The contact owns a 2021 Ford F-350. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the DEF Pump, DEF Pump Lines needed, and DEF heater element needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 92,567.

• Tires1

  • Filed Mar 2023

    The contact owns a 2021 Ford F-350 equipped with AMP Tires, Tire Line: Terrain Pro A/TP, Tire Size: P35/12/R24, DOT Number: 04N9MATTW. The contact stated that while driving 70 MPH, the vehicle began to shudder. There was no warning light illuminated. As the vibration continued, the contact began to lose control of the vehicle and the vehicle nearly swayed off the road. The contact was able to pull to shoulder of the highway. Upon inspection of the vehicle, the contact's wife discovered a bulge on the center tread of the front driver's side tire. The contact replaced the tire with a spare tire and drove to the residence. However, the same failure occurred on the front passenger's side tire two weeks later. The contact notified the tire shop who had sold him the tires, and a mechanic was sent to his residence to inspect the tires. The mechanic diagnosed that the failure occurred as both tires' belts popped up. The driver's side tire was replaced but the passenger's tire was not replaced. The tire failure mileage was 9,000. The vehicle failure mileage was 34,000.

• Seats1

  1 involved a crash

  • Filed Jan 2022

    The contact owns a 2021 Ford F-350 towing a boat. The contact stated while driving 60 mph, applied the brakes however crashed head-on with a 2015 Toyota Scion. The contact stated the rear seats failed to lockdown. The contact had the tools under the seat and was released into the vehicle during the crash. The air bags deployed. The passenger sustained broken ribs, right ankle sprain or fractured, and the seatbelt bruised the chest. The driver struck the steering wheel and sustained chest pains, lower, mid, and upper back issues, and neck injuries. Medical attention was provided for both occupants. The driver of the Toyota succumbed to his/her injuries. A police report was filed. There was no reported fire. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mile was approximately 6,600.

• Equipment1

  • Filed Jun 2021

    My setup: truck is level, trailer is 3/8" drop in front, and hitch ball up leaving one hole open from top. After installing product, ensuring proper setup, there is concern for towing safety, as the bottom of the drawbar drop is ~8-1/2" from ground, with reports from others that this setup has on numerous occasions, caused the drop portion of bar to contact pavement under normal towing conditions across the U.S. This has caused concern for possible catastrophic failure of drawbar drop when towing, believing that the welds on drawbar could become weakened and result in a disconnect of tow vehicle and trailer. I contacted the company, asking if they had plans to offer a 0" (would be an actual 3" length drop per their specs on the 6" and 8" drops) drop, or if they could say how much of the excess could be removed/cut from the drop safely. Their response is that there are no current plans to offer other drops and modifying the drawbar would void warranty. Others on various social media have warned of the drop making contact with pavement during the likes of National and State park entries/exits, as well as intersection transitions, etc.. I continued with my order/install, believing they had possibly installed incorrectly, but now see the concern, and do not want to void warranty, and in turn do not want to have a catastrophic failure that could kill someone..

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.