2011 Ford F-350 Super Duty

What owners should know

Covers 2011–2016 · 6.7L Power Stroke diesel and 6.2L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2011 Ford F-350 Super Duty. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Front-end shake (death wobble)

  Moderate DIY

  Signs: Violent shaking of the steering wheel and front end after hitting a bump, usually at 45+ mph. Slowing down hard is often the only way to stop it.

  Fix: Find and replace the worn parts, most often the track bar or its bushings, then check ball joints, tie rod ends, the drag link and alignment. A new steering stabilizer alone usually only hides the problem.

  Shop: track barShop: steering stabilizer▶ How-to videos

• High-pressure fuel pump (CP4) failure

  Easy DIY

  Signs: Sudden stalling or no-start, low fuel pressure codes, metal in the fuel filter. Often there's little warning.

  Fix: Prevention is the fix you can do: change both fuel filters on schedule, drain the water separator, and buy fuel from busy stations. Some owners add a kit that keeps pump debris away from the injectors. A failed pump usually means a full fuel system replacement at a diesel shop.

  Shop: fuel filter kitShop: CP4 disaster prevention kit▶ How-to videos

• 6.7L exhaust temperature (EGT) sensor failure

  Moderate DIY

  Signs: Check engine light, reduced power, or the engine shutting down. Most common on 2011–2012 trucks.

  Fix: Scan for codes to find which sensor failed and replace it. There are four on the exhaust.

  Shop: 6.7 Powerstroke EGT sensor▶ How-to videos

• 6.7L coolant leaks

  Moderate DIY

  Signs: Low coolant, a sweet smell, dried coolant crust on the upper radiator hose fitting, radiator or coolant bottle.

  Fix: Find the source. The upper radiator hose O-ring is a common and simple fix. Radiators and coolant bottles are bigger jobs.

  Shop: 6.7 Powerstroke upper radiator hoseShop: 6.7 Powerstroke degas bottle▶ How-to videos

• 6.7L DEF heater and NOx sensors

  Moderate DIY

  Signs: DEF or exhaust fluid warnings, reduced power, check engine light.

  Fix: Scan for codes. Common fixes are a NOx sensor or the DEF heater and pump assembly.

  Shop: 6.7 Powerstroke NOx sensor▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Steering

  Dec 2020 · #20E090000

  Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.

  Risk and fix

  Risk: If the steering locks, it can increase the risk of a crash.

  Fix: Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.

• Power Train:Automatic Transmission:Control Module (tcm/Pcm/Tecm)

  Mar 2015 · #15V175000

  Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.

  Risk and fix

  Risk: Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.

  Fix: Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.

• Equipment

  Aug 2014 · #14V498000

  PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

  Risk and fix

  Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

  Fix: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.

• Equipment

  Jun 2014 · #14V360000

  Palfleet Truck Equipment Company, LLC (Palfleet) is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 super duty vehicles modified by Palfleet and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

  Risk and fix

  Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

  Fix: Palfleet will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 29, 2014. Owners may contact Palfleet customer service at 1- 502-376-2458.

• Equipment

  Jun 2014 · #14V328000

  Iowa Mold Tooling Co., Inc. will notify owners and dealers to inspect the Muncie PTO pressure switch to determine if it is from the range of defective switches and if required, remove the pressure switch assembly and put a plug in the port where the PTO switch had been installed. This switch was never being utilized. This will be done free of charge. The recall is expected to begin in mid-July 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.

  Risk and fix

  Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

  Fix: Iowa Mold Tooling Co., Inc. will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 28, 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.

• Equipment

  Jun 2014 · #14V327000

  Stahl is recalling certain model year 2009-2014 Ford F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty vehicles modified by Stahl and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

  Risk and fix

  Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

  Fix: Stahl will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. Owners may contact Stahl customer service at 1-800-277-8245, or Muncie at 1-800-367-7867.

• Equipment

  Jun 2014 · #14V379000

  Utility Truck Equipment Company, LLC (Utility Truck) is recalling certain model year 2010-2013 UTLI41A, 2011 UTLN41, and 2012 UTLN46 aerial trucks manufactured December 2010 to September 2013 equipped with certain Muncie Power Products PTO Assemblies installed on 2010-2013 Ford F-350, F-450 and F-550 vehicles. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

  Risk and fix

  Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

  Fix: Utility Truck will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in June 2014. Owners may contact Utility Truck customer service at 1-254-857-8813.

• Equipment

  Jun 2014 · #14V382000

  Somerset Welding & Steel, doing business as J&J Truck equipment (J&J), is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis with 6.8L gasoline engines modified by J&J to be equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

  Risk and fix

  Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

  Fix: Somerset will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began August 2014. Owner's may contact Somerset customer service at 1-800-777-2671.

• Equipment

  Jun 2014 · #14V307000

  Tactical Vehicle Outfitters (Tactical) is recalling certain model year 2010-2014 Ford F-350 and F-550 vehicles modified by Tactical and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

  Risk and fix

  Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

  Fix: Tactical will notify owners, and dealers will install a new PTO pressure switch, free of charge. The recall began on August 1, 2014. Owners may contact Tactical customer service at 1-405-603-6700.

• Engine

  Oct 2013 · #13V535000

  Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.

  Risk and fix

  Risk: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.

  Fix: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.

• Electrical System:Software

  Feb 2011 · #11V128000

  FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

  Risk and fix

  Risk: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

  Fix: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

• Structure:Body

  Dec 2010 · #10V659000

  FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

  Risk and fix

  Risk: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

  Fix: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Steering16

  • Filed Feb 2018

    TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK VIOLENTLY. THE CONTACT HAD TO APPLY THE BRAKES TO SLOW DOWN THE VEHICLE AND STOP THE SHAKING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER (O'MEARA FORD, 400 W 104TH AVE, NORTHGLENN, CO 80234) STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.

  • Filed Dec 2016

    VEHICLE WOBBLES/VIBRATES "DEATH WOBBLE" AT HIGH SPEED OR WHEN HITTING A BUMP ON FREEWAY, ONLY WAY TO STOP THE WOBBLE IS TO REDUCE VEHICLE SPEED TO UNDER 30 MPH, VEHICLE ONLY HAS 35K MILES, I HAVE HEARD OF MANY COMPLAINTS ABOUT THIS ISSUE OCCURRING AROUND 30K MILES ON FORDS, DODGE (A CLASS-ACTION LAWSUIT WAS STARTED IN 2014) & JEEP (CONGRESS HAS ALREADY REQUESTED A RECALL). I AM ASKING THAT THIS ISSUE IS LOOKED INTO FURTHER BEFORE A SERIOUS INJURY. THANK YOU *TR

  • Filed Sep 2016

    TRUCK GOES INTO A DEATH WOBBLE WHEN DRIVING 60MPH OR FASTER. USUALLY HAPPENS WHEN YOU GO OVER A BRIDGE, CATTLE GUARD OR BUMP IN THE ROAD. CAUSE THE CEHICLE TO SHAKE UNCONTROLLABLY AND YOU HAVE TO COME TO ALMOST A COMPLETE STOP. I HAVE HAD FORD WORK ON IT AND NOTHING HAS CURED THE PROBLEM. THIS ISSUE IS GOING TO CAUSE SERIOUS ACCIDENTS IF NOT TAKEN SERIOUSLY.

  • Filed Jun 2015

    I LOST STEERING IN THE TRUCK. THE STEERING WHEEL TURNED LEFT TO RIGHT AND VISE VERSA WITH A LOT OF PLAY. IT HAPPENS RANDOMLY. THE FRONT END WILL SHAKES BECAUSE OF NO STEERING MAKING THE TRUCK UNCONTROLLABLE. IT IS VERY RANDOM WHEN IT HAPPENS AND HAS HAPPENED AT INTERSTATE SPEED. THE DEALER SAYS THERE IS NOTHING WRONG AND HAVE REPLACED TIE ROD ENDS ALONG WITH BRAKES.

  • Filed Apr 2015

    WHILE DRIVING AT HIGHWAY SPEED, THE VEHICLE, A 2011 FORD F-350 SUPER DUTY GAVE A WARNING TO PULL SAFELY OVER - WITH NO WARNING THE ENGINE STOPPED. THUS RENDERING THE STEERING AND THE BRAKING SIGNIFICANTLY DEGRADED. THANKFULLY, MY WIFE AND I WERE ABLE TO PULL INTO A NEARBY PARKING LOT AND WAIT FOR A TOW TO THE FORD DEALER. A CUSTOMARY USE OF THIS VEHICLE IS TO TOW A TRAILER OFTEN WITH HEAVY MACHINERY. THANKFULLY ON THIS DAY THERE WAS NO TRAILER ATTACHED. THIS SITUATION WARRANTS AN IMMEDIATE RECALL. IF I HAD BEEN TRAVELING DOWN AN INCLINE OR ON ANYTHING LESS THAN A STRAIGHT ROAD. THIS INCIDENT COULD HAVE BEEN CATASTROPHIC. *TR

  • Showing the 5 most recent of 16.
• Engine12

  • Filed Jan 2019

    TRUCK HAS ABOUT 65K MILES ON IT. IT HAS HAD 2 MAJOR DIESEL ENGINE MALFUNCTIONS THAT LEFT ME STRANDED ON THE ROAD. THE FIRST TIME I BARELY MADE IT OFF THE TRAVEL LANES. THE SECOND TIME AT LEAST I WAS ABLE TO GET FULLY OFF THE ROAD. BOTH TIMES WE WERE ON THE HIGHWAY. IT ALREADY HAS HAD THE FUEL PUMP GO OUT CAUSING MAJOR PROBLEMS AND HAVING A NEW FUEL SYSTEM PUT IN. NOW SOMETHING ELSE INTERNALLY OF THE ENGINE HAS BLOWN UP AND NOW IT HAS METAL SHAVING ALL THRU THE ENGINE. THE FIRST TIME IT TOOK OVER 2 MONTHS TO GET FIXED AND THIS TIME ITS BEEN IN THE SHOP 8 WEEKS AND THE FORD EXTENDED WARRENTEE STILL HASN'T APPROVED THE REPAIRS. I'VE READ MANY ON LINE POSTS SAYING THAT THESE 2011 DIESEL ENGINES ARE EXPLODING AND FORD WON'T COVER THE REPAIRS OR MAKE GOOD.

  • Filed Feb 2018

    TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK VIOLENTLY. THE CONTACT HAD TO APPLY THE BRAKES TO SLOW DOWN THE VEHICLE AND STOP THE SHAKING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER (O'MEARA FORD, 400 W 104TH AVE, NORTHGLENN, CO 80234) STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.

  • Filed Jul 2017

    WHILE DRIVING THE F350, WITHOUT WARNING THE ENGINE WILL SHUT DOWN. THIS OCCURRED WHILE DRIVING ON THE INTERSTATE IN A STRAIGHT DIRECTION. HAS CONTINUED TO OCCUR OVER THE PAST MONTH (4TIMES). THE VEHICLE WILL NOT RESTART. WAIT ANYWHERE FROM 2MINUTES TO 20 MINUTES THE VEHICLE WILL RESTART. APPEARS TO BE THE ERG SYSTEM. SERIOUS SAFETY CONCERN!!!!! ACCORDING TO OTHER INDIVIDUALS ON THE INTERNET THIS IS A COMMON PROBLEM.

  • Filed Dec 2016

    I WAS PASSING A TRANSPORT TRUCK AND JUST AS I GOT EVEN WITH THE DOOR OF THE TRUCK MY FORD F350 SUPER DUTY MOTOR QUIT, JUST SHUT DOWN. A BUS WAS COMING IN MY LANE AS I WAS PASSING, THE TRUCK SLOWED DOWN TO LET ME BY BUT I HAD NO POWER, NO POWER BRAKES OR POWER STEERING. THE BUS SLOWED DOWN AND I BRAKED ENOUGH TO GET IN BACK OF THE TRUCK AND OVER TO THE SIDE OF THE ROAD. THE BUS WENT ON BY AND THE TRUCK CONTINUED ON HIS WAY AND I TRIED TO START MY TRUCK. IT FIRED UP AND WE DROVE TO A TRACTOR SUPPLY AND BOUGHT SOME DIESEL OIL AND WHEN WE CHECKED THE OIL TO SEE HOW MUCH IT WAS DOWN WE WERE SURPRISED TO FIND IT WAS FULL. WE DROVE 200 MILES HOME AND DIDN'T HAVE ANOTHER PROBLEM. THERE WERE NO CODES ON THE COMPUTER SCREEN IN THE TRUCK. I HAVEN'T TAKEN IT TO THE DEALER YET BUT WILL TO SEE IF THEIR EQUIPMENT WILL SHOW A REASON.

  • Filed Apr 2016

    TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V535000 (ENGINE), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 59,800.

  • Showing the 5 most recent of 12.
• Suspension9

  • Filed Dec 2016

    VEHICLE WOBBLES/VIBRATES "DEATH WOBBLE" AT HIGH SPEED OR WHEN HITTING A BUMP ON FREEWAY, ONLY WAY TO STOP THE WOBBLE IS TO REDUCE VEHICLE SPEED TO UNDER 30 MPH, VEHICLE ONLY HAS 35K MILES, I HAVE HEARD OF MANY COMPLAINTS ABOUT THIS ISSUE OCCURRING AROUND 30K MILES ON FORDS, DODGE (A CLASS-ACTION LAWSUIT WAS STARTED IN 2014) & JEEP (CONGRESS HAS ALREADY REQUESTED A RECALL). I AM ASKING THAT THIS ISSUE IS LOOKED INTO FURTHER BEFORE A SERIOUS INJURY. THANK YOU *TR

  • Filed Sep 2016

    TRUCK GOES INTO A DEATH WOBBLE WHEN DRIVING 60MPH OR FASTER. USUALLY HAPPENS WHEN YOU GO OVER A BRIDGE, CATTLE GUARD OR BUMP IN THE ROAD. CAUSE THE CEHICLE TO SHAKE UNCONTROLLABLY AND YOU HAVE TO COME TO ALMOST A COMPLETE STOP. I HAVE HAD FORD WORK ON IT AND NOTHING HAS CURED THE PROBLEM. THIS ISSUE IS GOING TO CAUSE SERIOUS ACCIDENTS IF NOT TAKEN SERIOUSLY.

  • Filed Dec 2014

    WHILE USUALLY TRAVELING AT HIGHWAY SPEEDS AND HITTING SMALL BUMPS SUCH AS EXPANSION JOINTS ON BRIDGES THE TRUCK WILL SHAKE VIOLENTLY. IT HAS DONE THIS WITH VARYING DEGREES, AND MOST RECENTLY HAS GOTTEN WORSE. THE MOST EXTREME AND RECENT EPISODE WAS HAVING TO SLOW DOWN TO ABOUT 10 MPH ON THE INTERSTATE BEFORE IT STOPPED, AND IN PROCESS NEARLY BEING HIT FROM BEHIND BY A TRACTOR TRAILER. THIS HAS BEEN CALLED THE "DEATH WOBBLE" IN SEVERAL ONLINE POSTS. *TR

  • Filed Sep 2014

    2011 FORD F-350. CONSUMER WRITES IN REGARDS TO SEVERE STEERING WHEEL OSCILLATION PROBLEMS. *SMD THE CONSUMER STATED HE MUST BRING THE VEHICLE TO A COMPLETE STOP, TO GET THE VEHICLE TO STOP SHAKING. IT HAS HAPPENED SEVERAL TIMES. ON TWO OCCASIONS, THE SHAKING WAS BAD THE TREAD SEPARATED FROM THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, AND NOTHING WAS DONE, EXCEPT ROTATING THE TIRES AND CHECKING THE AIR PRESSURE. IN FEBRUARY 2014, THE DEALER REPLACED THE STEERING DAMPER. THE PROBLEM WENT AWAY FOR ABOUT FIVE MONTHS. THE DEALER INFORMED THE CONSUMER, THE VEHICLE NEEDS NEW TIE RODS, FRONT DRIVE LINK, A FRONT TRACK BAR AND AN ALIGNMENT. *JB

  • Filed Jul 2014

    **2011 F350 SD 4X2. FIRST NOTICED THIS PHENOMENON AT 65MPH ON THE THRUWAY. WHEN HITTING CERTAIN ROUGH ROAD SURFACE, OR BUMPS, OR CONCAVITIES ETC., FRONT WHEELS "HOP" TO ONE SIDE, STEERING THE VEHICLE INTO THE SHOULDER, IF "HOPPING" TO THE RIGHT, OR INTO THE LEFT LANE OF TRAFFIC IF BUMP CAUSES A LEFT SIDE "HOP". CAN "HOP" EITHER WAY DEPENDENT UPON WHICH WHEEL STRIKES THE ROUGH SURFACE. IF BOTH WHEELS STRIKE THE ROUGH SURFACE THEN IT CAN GO EITHER WAY. THIS HAPPENS AT LOWER SPEEDS AS WELL. CAN HOP 12" OR MORE. I AM FRIGHTENED BY THIS VEHICLE AS I COULD EASILY STRIKE A CONCRETE BARRIER OR CONCRETE CURB OR A PEDESTRIAN OR ANOTHER VEHICLE. I HAVE DRIVEN OTHER MANUFACTURERS VEHICLES OF SIMILAR GVWR, OVER THE LAST 35 YEARS, AND THIS PROBLEM IS PARTICULAR TO THIS MAKE AND MODEL ONLY. I COMPARED WITH A 2015 FORD, SAME VEHICLE, AND THAT DOES THE SAME THING. FORD CLAIMS ITS NORMAL. FORD CLAIMS IT IS NORMAL UNTIL YOU "LOAD IT" TO CAPACITY, JUST OVER 2 TONS. "ONCE ITS LOADED, YOU WILL BE OK", SAYS FORD. SO THEIR THEORY STATES ITS OK TO BE AN UNSAFE VEHICLE WHILE YOU'RE TRAVELING TO PICK UP YOUR 4000LB LOAD, THEN ONCE YOU'RE LOADED ITS OK. SO IF YOU HAVE NO LOAD FOR 50% OF THE TIME THEN ITS OK TO HAVE A VEHICLE THAT IS UNSAFE 1/2 THE TIME YOU DRIVE IT! THIS IS OBVIOUSLY AN ENGINEERING PROBLEM AND I DOUBT FORD WILL ADMIT IT, BUT IT CERTAINLY IS UNSAFE AND SOMEBODY HAD BETTER LOOK INTO THIS BEFORE SOMEONE IS KILLED. **INCIDENTALLY, THIS IS A 2011 THAT I BOUGHT BRAND NEW IN 2014. IT SAT ON THE LOT FOR 3 YEARS. THIS HAS NO BEARING ON THE ISSUE HOWEVER SINCE THE 2015 DISPLAYS THE SAME TENDENCIES. *TR

  • Showing the 5 most recent of 9.
• Tires8

  2 involved a crash

  • Filed Aug 2017

    NOTE: GRANADA TIRE BRAND(A LES SCHWAB BEND OREGON TIRE BRAND) WAS NOT IN THE DROP DOWN TO SELECT. LEFT REAR TIRE BLOWOUT DUE TO DELAMINATION WITH LESS THAN 2500 MILLE'S ON A NEW SET OF TIRES. DRIVING A 2011 F350 WEST BOUND 6 AUG 2017 ON CANADIAN HWY 16, EXCELLENT ROAD AND WEATHER, STRAIGHT SECTION WHILE TOWING 40 FT FIFTH WHEEL. HAD JUST CHECKED FOR CORRECT INFLATION. BLOW OUT OCCURRED ON A STRAIGHT CLEAR LEVEL SECTION WHILE DURING THE SPEED LIMIT IN CRUISE CONTROLL. COULD HAVE BEEN FATAL IN OTHER SITUATIONS. BOUGHT FOUR NEW COOPER TIRES TO REPLACE THE GRANADAS. FOUND THE RIGHT REAR WAS ALSO IN THE PROCESS OF DELAMINATION AND COULD HAVE BLOWN OUT SOON. SEVERE DAMAGE WAS DONE TO THE LEFT REAR WHEEL WELL ARE AND EXTERIOR TRUCK BED. WAS ABLE TO DRIVE AFTER SPARE WAS INSTALLED. TIRE BRAND GRANADA TIRE LINE TOURING L/T TIRE SIZE, P275/70R18 COMPONENT* LIGHT TRUCK TIRE BLOW OUT DOT NUMBER 5KWS RT 2711

  • Filed Oct 2015

    DRIVING ON INTERSTATE HIGHWAY AT NIGHT. NOTED VIBRATION AS WHEN TIRES ARE NOT BALANCED. EXITED INTERSTATE AT FIRST EXIT AND CHECKED ALL TIRES. TIRE PRESSURES GOOD AND EQUAL. NO KNOTS OR DAMAGE NOTED AND ALL TIRES SAME TEMPERATURE. THOUGHT A BALANCE WEIGHT HAD COME OFF AND TIRES NEEDED TO BE REBALANCED. BEGAN DRIVING ON INTERSTATE WITH NO CHANGE IN VIBRATION. ABOUT 15 MINUTES LATER THERE WAS AN EXPLOSION AND THE TRUCK VIOLENTLY VEERED TO THE RIGHT. PULLED BACK INTO MY LANE AND THEN PULLED OVER TO RIGHT SHOULDER. RIGHT FRONT TIRE DESTROYED. CALLED AAA AND HIGHWAY PATROL. DESCRIBED INCIDENT TO TROOPER AND HE LOOKED AT THE TIRE AND SAID THE BELTS SEPARATED. SIGNIFICANT DAMAGE TO VEHICLE - BENT RIGHT FRONT BUMPER FORWARD, BLEW A 7 FOOT FACTORY RUNNING BOARD OFF OF THE VEHICLE AND DESTROYED THE RIGHT FRONT QUARTER PANEL. RIGHT FRONT TIRE CHANGED AND STAYED OVERNIGHT AT MOTEL. OBTAINED NEW TIRE REPLACEMENT NEXT MORNING. I BOUGHT THIS TRUCK TO PULL A TRAILER BUT HAVE NOT BOUGHT A TRAILER YET. LUCKILY I WAS NOT PULLING A TRAILER AND THERE WAS NOT A VEHICLE NEXT TO ME IN THE RIGHT LANE WHEN THE EXPLOSION OCCURRED. THERE WERE NO VEHICLES NEARBY OR THEY MAY HAVE HAD SOME MAJOR DEBRIS FLYING THEIR WAY. THE TIRE IS A CAPITOL H/T TIRE NOT CAPITOL PRECISION TRAC II (BUT FORM WOULD NOT ALLOW ME TO ADD THIS TIRE TO COMPLAINT)

  • Filed Jun 2015

    CATASTROPHIC TREAD SEPARATION (TIRE DID NOT DEFLATE) OF LEFT REAR TIRE ON PICKUP. NEARLY LOST CONTROL, BUT MAINTAINED CONTROL AND GOT TO SIDE OF ROAD. ESTIMATED $8,500 DAMAGES TO TRUCK. NO INJURIES AND NO OTHER VEHICLES INVOLVED. NO ROAD HAZARD HIT. TIRES ROTATED AS REQUIRED. IN FOR DEALER SERVICE THAT MORNING AND CORRECT INFLATION VERIFIED.

  • Filed Sep 2014

    MICHELIN TIRE FAILURE. CATASTROPHIC TIRE BLOWOUT-FRONT TIRE. FORD F350 TRUCK PULLING A 5TH WHEEL TRAILER. 3 VEHICLES INVOLVED ON CALIFORNIA INTERSTATE HIGHWAY 101. WHILE TOWING A 5TH WHEEL TRAILER I HAD A FRONT LEFT TIRE BLOW. THE TIRE BLEW DURING A RIGHT TURN/BEND IN THE HIGHWAY. I COULD ONLY MAINTAIN THE VEHICLE IN A STRAIGHT LINE UNTIL WE STOPPED. THE TIRE CAUSED SUBSTANTIAL DAMAGE TO THE TOW VEHICLE AND A COLLISION WITH ANOTHER VEHICLE ON THE HIGHWAY. WE ALMOST ENDED UP IN A DITCH. *TR

  • Filed Sep 2014

    MICHELIN TIRE FAILURE. CATASTROPHIC TIRE BLOWOUT-FRONT TIRE. FORD F350 TRUCK PULLING A 5TH WHEEL TRAILER. 3 VEHICLES INVOLVED ON CALIFORNIA INTERSTATE HIGHWAY 101. WHILE TOWING A 5TH WHEEL TRAILER I HAD A FRONT LEFT TIRE BLOW. THE TIRE BLEW DURING A RIGHT TURN/BEND IN THE HIGHWAY. I COULD ONLY MAINTAIN THE VEHICLE IN A STRAIGHT LINE UNTIL WE STOPPED. THE TIRE CAUSED SUBSTANTIAL DAMAGE TO THE TOW VEHICLE AND A COLLISION WITH ANOTHER VEHICLE ON THE HIGHWAY. WE ALMOST ENDED UP IN A DITCH. *TR

  • Showing the 5 most recent of 8.
• Fuel/Propulsion System5

  • Filed Nov 2018

    A FUEL INJECTOR CLAMP BROKE LEADING TO RAW FUEL POURING DOWN THE SIDE OF THE MOTOR AS WELL AS VAPORIZED FUEL SPRAYING AROUND THE TOP OF THE MOTOR. AFTER ORDERING THE REPLACEMENT CLAMP I REALIZED THEY HAVE CHANGED THE DESIGN FROM A PIECE OF CAST METAL TO STAMPED STEEL ( MUCH STRONGER). IF THE FUEL IGNITED IT COULD BE CATASTROPHIC. LUCKILY THE CLAMP BROKE IN MY DRIVE WAY AND NOT WHILE TOWING A HEAVY LOAD. THIS COULD LEAD TO THE VEHICLE SHUTTING DOWN OR WORSE CATCHING FIRE. ENCLOSE FIND PICTURES OF THE BROKEN CLAMP AND THE REDESIGNED NEW CLAMP. THERE ARE 7 MORE CLAMPS ON THIS MOTOR WAITING TO FAIL. THIS VEHICLE ONLY HAS 57,000 MILES ON IT AND HAS NEVER BEEN ABUSED.

  • Filed Jun 2017

    TL* THE CONTACT OWNS A 2011 FORD F-350 SUPER DUTY THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND STALLED INTERMITTENTLY. THE WARNING INDICATOR FOR THE EXHAUST FLUID ILLUMINATED, WHICH MEANT THE FLUID WAS LOW. THE CONTACT WAS UNABLE TO DETERMINE THE CAUSE OF THE INTERNAL FAILURE AND STALLING. THE DEALER (PARAMOUNT FORD HYUNDAI OF VALDESE 101 MALCOLM BLVD, VALDESE, NC 28690 (828) 338-9348) DIAGNOSED THAT THE ECM NEEDED TO BE REPLACED OR THE INCORRECT FUEL MAY HAVE BEEN USED. THE DEALER WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 07/18/17*LJ *JS

  • Filed Apr 2017

    WE WERE TRAVELING ON US23 IN WISE VIRGINIA, DOWN A MOUNTAIN. A SIGNAL AT THE BOTTOM TURNED RED; WHEN MY HUSBAND APPLIED THE BRAKES, THE ENGINE EXPERIENCED TOTAL FAILURE. THERE WAS NO ADVANCE INDICATION FROM THE VEHICLE SAFETY SYSTEM THAT ANYTHING WAS WRONG. WITH NO ENGINE POWER, MY HUSBAND HAD NO BRAKES OR POWER STEERING TO CONTROL THE VEHICLE. DUE TO DRIVER SKILL AND LUCK, WE WERE ABLE TO BRING THE VEHICLE TO A SAFE STOP. THE VEHICLE IS NOW AT FREEDOM FORD IN WISE, AND THEIR TECHNICIAN SAYS THE FAILURE WAS DUE TO EXCESSIVE WATER IN THE FUEL, AND THE FUEL SYSTEM IS CONTAMINATED AND NEEDS TO BE COMPLETELY REPLACED. THIS INDICATES TO- VARIOUS OUTSIDE MECHANICS- THAT THE WATER AND FUEL SEPARATOR WASN'T WORKING; THUS ALLOWING THE ENGINE TO BECOME OVERWHELMED. THIS SUGGESTS FAULTY PARTS- A FAULTY SEPARATOR-WHICH SHOULD BE COVERED UNDER OUR WARRANTY. HOWEVER, FORD IS CLAIMING THAT THE FUEL SYSTEM FAILURE IS WHAT CAUSED THE COMPLETE LOSS OF POWER.

  • Filed Jul 2016

    TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHECK VALVE IN THE FUEL TANK FRACTURED, WHICH CAUSE A BLOCKAGE IN THE FUEL SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.

  • Filed Feb 2015

    PURCHASED 8/30/2011. 1ST SERVICE CALL NOV/2011: NOTICED AT HWY SPEEDS AND/OR ACCELERATING TO PASS OR ENTER HWY TRUCK WOULD MISS/CUT OUT. SEVERAL TIMES IT DIED AS TRUCK WAS ENTERING HWY. TRUCK WAS ALSO SHIFTING HARD WHEN GOING INTO DRIVE FROM PARK. DEALER STATED THEY COULDN'T DUPLICATE PROBLEM AT INITIAL VISIT. DIAG SHOWED AN UPDATE FOR 6.7 DIESEL, THEY DID UPDATE BUT PROBLEM CONTINUES. 2ND SERVICE CALL: MAY/2012 TRANS LIGHT ON-CUTTING OUT/SLIPPING & SHIFTING HARD STILL. REPLACED TORQUE CONVERTER AND PCM & NOX SENSOR. 3RD SERVICE 2/2013: RADIATOR ASSEMBLY LEAKING-NEW RADIATOR. 4TH SERVICE4/2014:TRANS LIGHT ON, TEMP SENSOR 2 OUT-REPLACED. 5TH SERVICE 5/2014: ENG WARNING, TRUCK SHUT DOWN RUNNING ON HWY-SAID PULL OVER SAFELY. #4 EXHAUST SENSOR-REPLACED. 6TH SERVICE JAN 2014 128,942 MILES -ENG WARNING, TRUCK SHUT DOWN WOULD NOT RESTART-HAD TO TOW OFF HWY. CATASTROPHIC ENGINE FAILURE-NO COMPRESSION ON ONESIDE OF ENGINE, METAL DEBRIS IN TURBOCHARGE-TOTAL ENGINE REPLACEMENT. 7TH SERVICE JAN 2014-ON THE WAY HM FROM ENGINE REPLACEMENT ENGINE LIGHT CAME ON, NOX SENSOR OUT-REPLACED. 8TH SERVICE 2/2015 - NOX SENSOR OUT-REPLACED. 9TH SERVICE 2/2015: CADILLAC CONVERTER BAD-NEEDS REPLACED. TRUCK SERVICED ON A REGULAR BASIS, ALMOST EVERY 2 MONTHS BY FORD. *TR

• Engine And Engine Cooling5

  • Filed May 2015

    TL* THE CONTACT OWNS A 2011 FORD F-350 SUPER DUTY. WHILE DRIVING 60 MPH, THE ENGINE SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED SINCE THE GLOW PLUGS FRACTURED WITHIN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. UPDATED 8/27/15*CN

  • Filed Mar 2015

    THE ENGINE IN MY 2011 FORD F350 SUPER DUTY DIESEL SHUT DOWN WITH NO ADVANCE WARNING IN FREEWAY RUSH HOUR TRAFFIC DUE TO A EGT SENSOR. THIS HAS BEEN A PROBLEM WITH THE 6.7 ENGINE FOR SOME TIME ACCORDING TO SEVERAL DIFFERENT DIESEL FORUM SITES. THE ONLY RECALL TO DATE FROM FORD HAS BEEN ON THOSE VEHICLES EQUIPPED WITH AN AMBULANCE PACKAGE, ALTHOUGH THIS AFFECTS ALL VEHICLES WITH THE 6.7 MOTOR. *TR

  • Filed Mar 2014

    FORD F350SD CREW CAB W/ 6.7 DIESEL MOTOR...VEHICLE WAS BEING DRIVEN WHEN SUDDENLY WARNING MESSAGE CAME ACROSS DASH THAT VEHICLE WAS "SHUTTING DOWN" AND TO PULLOVER VEHICLE IMMEDIATELY. WITHIN 10 SECONDS VEHICLE BEGAN DECELERATING AND CAME TO A COMPLETE SHUTDOWN. IT WAS VERY DIFFICULT TO MANEUVER VEHICLE AS POWER STEERING AND EVERYTHING STOPPED WORKING. WITH WIFE IN A PANIC, SHE BARELY GOT THE TRUCK OFF THE HIGHWAY, BEFORE COMPLETE SHUTDOWN OF VEHICLE! CALLED LOCAL FORD DEALER, WHICH DID HAVE THE TRUCK TOWED IN TO DEALERSHIP, UNDER FORD WARRANTY. TRUCK WAS DIAGNOSED AS HAVING A "FAULTY" EGT EXHAUST SENSOR, GAVE ESTIMATE TO FIX OF AROUND $600.00. CLAIMS IT WAS NOT PART OF THE POWERTRAIN, SO NO WARRANTY COVERAGE OF THE COSTS OF REPAIR! TOTALLY FRUSTRATED WITH FORD FOR THIS INCIDENT AND LACK OF SUPPORT OR CONCERN FOR THIS FAILURE, I APPEALED TO THEIR CUSTOMER SERVICE DEPT. AND BASICALLY GOT NOWHERE! NOW AS I HAVE DONE RESEARCH ON THIS ISSUE, I FIND OUT THAT FORD HAS A RECALL GENERATED #13V535000, ON THIS VERY SAME PRODUCT FAILURE, WITH THE EXACT SAME ISSUE AS OUR TRUCK'S FAILURE. HOWEVER, FORD ONLY ISSUED THE RECALL FOR F350,450, &550'S THAT WERE UTILIZED IN AMBULANCE CHASSIS. OUR TRUCK HAS A SAME BUILD DATE AS THE RECALL INDICATES AND EVERY EXACT SYMPTOM THAT THEY CITE IN THE RECALL LETTER AND FINDINGS, YET FORD REFUSES TO ACKNOWLEDGE THAT THE SAME PROBLEM COULD HAVE EXISTED IN THE NON AMBULANCE F350'S. I HAVE ONLY ASKED FORD CUSTOMER SERVICE REPS. FOR REIMBURSEMENT OF MY COSTS FOR THIS REPAIR, WHICH WAS COMPLETED ON 08/29/2013. THEY HAVE REFUSED TO ACCEPT MY CLAIM! I FIND THIS RIDICULOUS, AND THE SAFETY ISSUES OF THE PROBLEM WERE EVERY BIT AS SEVERE IN THIS PRIVATE SITUATION AS WHAT MAY HAVE BEEN IN AN AMBULANCE USE SITUATION. PLEASE HELP, ANYONE AT FORD SHOULD REALIZE THAT THE "FAULTY" SENSORS PROBABLY WERE PLACED ON MANY OTHER F350'S BUILT DURING THAT SAME TIMEFRAME. *TR

  • Filed Feb 2014

    THE RADIATOR, WITHOUT DAMAGE BEGAN LEAKING ANTIFREEZE IN THE UPPER RIGHT CORNER AND NEEDED TO BE REPLACED. *TR

  • Filed Apr 2011

    TL* THE CONTACT OWNS A 2011 FORD F-350 SD. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIAGNOSTIC TESTING AND EACH TIME THERE WAS A DIFFERENT SET OF CODES THAT WERE GENERATED. THE VEHICLE WAS NEVER REPAIRED. THE DEALER STATED THAT THEY WERE WORKING ON A SOFTWARE UPDATE TO BE INSTALLED IN THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THEY INFORMED THE CONTACT THAT THEY WERE CONTINUALLY WORKING ON NEW CALIBRATIONS AND CODES TO REINSTALL IN THE VEHICLE. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 8,500.

• Electrical System4

  • Filed Jun 2017

    TL* THE CONTACT OWNS A 2011 FORD F-350 SUPER DUTY THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND STALLED INTERMITTENTLY. THE WARNING INDICATOR FOR THE EXHAUST FLUID ILLUMINATED, WHICH MEANT THE FLUID WAS LOW. THE CONTACT WAS UNABLE TO DETERMINE THE CAUSE OF THE INTERNAL FAILURE AND STALLING. THE DEALER (PARAMOUNT FORD HYUNDAI OF VALDESE 101 MALCOLM BLVD, VALDESE, NC 28690 (828) 338-9348) DIAGNOSED THAT THE ECM NEEDED TO BE REPLACED OR THE INCORRECT FUEL MAY HAVE BEEN USED. THE DEALER WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 07/18/17*LJ *JS

  • Filed Feb 2015

    PURCHASED 8/30/2011. 1ST SERVICE CALL NOV/2011: NOTICED AT HWY SPEEDS AND/OR ACCELERATING TO PASS OR ENTER HWY TRUCK WOULD MISS/CUT OUT. SEVERAL TIMES IT DIED AS TRUCK WAS ENTERING HWY. TRUCK WAS ALSO SHIFTING HARD WHEN GOING INTO DRIVE FROM PARK. DEALER STATED THEY COULDN'T DUPLICATE PROBLEM AT INITIAL VISIT. DIAG SHOWED AN UPDATE FOR 6.7 DIESEL, THEY DID UPDATE BUT PROBLEM CONTINUES. 2ND SERVICE CALL: MAY/2012 TRANS LIGHT ON-CUTTING OUT/SLIPPING & SHIFTING HARD STILL. REPLACED TORQUE CONVERTER AND PCM & NOX SENSOR. 3RD SERVICE 2/2013: RADIATOR ASSEMBLY LEAKING-NEW RADIATOR. 4TH SERVICE4/2014:TRANS LIGHT ON, TEMP SENSOR 2 OUT-REPLACED. 5TH SERVICE 5/2014: ENG WARNING, TRUCK SHUT DOWN RUNNING ON HWY-SAID PULL OVER SAFELY. #4 EXHAUST SENSOR-REPLACED. 6TH SERVICE JAN 2014 128,942 MILES -ENG WARNING, TRUCK SHUT DOWN WOULD NOT RESTART-HAD TO TOW OFF HWY. CATASTROPHIC ENGINE FAILURE-NO COMPRESSION ON ONESIDE OF ENGINE, METAL DEBRIS IN TURBOCHARGE-TOTAL ENGINE REPLACEMENT. 7TH SERVICE JAN 2014-ON THE WAY HM FROM ENGINE REPLACEMENT ENGINE LIGHT CAME ON, NOX SENSOR OUT-REPLACED. 8TH SERVICE 2/2015 - NOX SENSOR OUT-REPLACED. 9TH SERVICE 2/2015: CADILLAC CONVERTER BAD-NEEDS REPLACED. TRUCK SERVICED ON A REGULAR BASIS, ALMOST EVERY 2 MONTHS BY FORD. *TR

  • Filed Oct 2014

    TL* THE CONTACT OWNS A 2011 FORD F-350 SUPER DUTY. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, EGT SENOR #4 CIRCUIT OPEN, EGT SENSOR WAS REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 105,451.

  • Filed Aug 2011

    IN A DAYLIGHT SAFETY ZONE REQUIRING HEADLIGHTS, I NOTICED MY DASH LIGHTS WERE NOT ON, EVEN THOUGH MY LIGHT SWITCH WAS IN THE MANUAL ON POSITION. THIS OCCURRED DURING DAYTIME WHILE TRAVELING THROUGH DENSE GROVES OF TREES THAT ALLOWED ENOUGH LIGHT TO SEE THE ROAD, BUT PRODUCED ENOUGH SHADE TO DARKEN MY INSTRUMENT PANEL. ON ENTERING A TUNNEL, MY HEADLIGHTS SHOWED TO BE ON, BUT THE INSTRUMENT PANEL LIGHTS WERE NOT ON, CAUSING THE INSTRUMENT PANEL TO BE TOTALLY BLACKED OUT, AND CREATING A POTENTIAL HAZARDOUS CONDITION. THIS OCCURRED FOR NEARLY A HALF MINUTE UNTIL THE DAYLIGHT SENSOR DETERMINED IT WAS DARK LONG ENOUGH TO ACTIVATE THE DASH LIGHTS. I BROUGHT THE PROBLEM TO THE ATTENTION OF TWO FORD DEALERS, WHO WERE UNABLE TO DUPLICATE THE PROBLEM WITH THE TRUCK IN THEIR SHOP. THE THIRD DEALER I CONTACTED WAS ABLE TO VERIFY THE PROBLEM I EXPERIENCED; SPECIFICALLY, THAT WHILE THEIR TESTS SHOWED ALL SYSTEMS CHECKED OUT OKAY, DASH LIGHTS WERE INEXPLICABLY LINKED TO THE DAYLIGHT SENSOR, REGARDLESS OF WHETHER THE HEADLIGHT SWITCH WAS PLACED IN PARK, ON, OR AUTO MODE. IF THE TRUCK WAS OUTSIDE IN THE SUN, PARK AND ON SWITCH POSITIONS DISPLAYED THE EXPECTED PARKING/HEADLIGHT/TAIL LIGHT COMBINATION, BUT NOT THE DASH LIGHTS. AUTO POSITION WORKED AS EXPECTED. ON COMPARING TRUCKS SIMILAR TO MINE, ONE WITH A COMPUTER MODULE DISPLAY AND ONE WITHOUT (AS MINE IS) THE DEALER FOUND THAT THE DISPLAY-EQUIPPED TRUCK'S DASH LIGHTS CAME ON AS EXPECTED IN DAYLIGHT WHEN THE SWITCH WAS ON, BUT THE TRUCK EQUIPPED AS MINE, WITH DO DISPLAY, FAILED AS MINE DOES. BEING STUMPED, BOTH THE DEALER AND I CONTACTED FORD FOR FURTHER INSIGHT. TO DATE, WHILE THE DEALER IS WILLING TO PURSUE THE ISSUE TO ITS SATISFACTORY CONCLUSION, FORD TELLS ME THAT IF THE DEALER CAN'T LOCATE A PROBLEM, NONE EXISTS. I ASKED FORD TO VERIFY THE PROBLEM WITH THEIR ENGINEERS AND DETERMINE WHY THE TWO MODULES DIFFER, WITH NO SUCCESS.

• Service Brakes4

  • Filed Apr 2015

    WHILE DRIVING AT HIGHWAY SPEED, THE VEHICLE, A 2011 FORD F-350 SUPER DUTY GAVE A WARNING TO PULL SAFELY OVER - WITH NO WARNING THE ENGINE STOPPED. THUS RENDERING THE STEERING AND THE BRAKING SIGNIFICANTLY DEGRADED. THANKFULLY, MY WIFE AND I WERE ABLE TO PULL INTO A NEARBY PARKING LOT AND WAIT FOR A TOW TO THE FORD DEALER. A CUSTOMARY USE OF THIS VEHICLE IS TO TOW A TRAILER OFTEN WITH HEAVY MACHINERY. THANKFULLY ON THIS DAY THERE WAS NO TRAILER ATTACHED. THIS SITUATION WARRANTS AN IMMEDIATE RECALL. IF I HAD BEEN TRAVELING DOWN AN INCLINE OR ON ANYTHING LESS THAN A STRAIGHT ROAD. THIS INCIDENT COULD HAVE BEEN CATASTROPHIC. *TR

  • Filed Mar 2015

    THE ENGINE IN MY 2011 FORD F350 SUPER DUTY DIESEL SHUT DOWN WITH NO ADVANCE WARNING IN FREEWAY RUSH HOUR TRAFFIC DUE TO A EGT SENSOR. THIS HAS BEEN A PROBLEM WITH THE 6.7 ENGINE FOR SOME TIME ACCORDING TO SEVERAL DIFFERENT DIESEL FORUM SITES. THE ONLY RECALL TO DATE FROM FORD HAS BEEN ON THOSE VEHICLES EQUIPPED WITH AN AMBULANCE PACKAGE, ALTHOUGH THIS AFFECTS ALL VEHICLES WITH THE 6.7 MOTOR. *TR

  • Filed Feb 2014

    WHEN I ORIGINALLY BOUGHT THE VEHICLE, SHORTLY THEREAFTER THE RIGHT REAR BRAKES HAD BEEN DRAGGING AND WHEN THE VEHICLE STOPPED, HEAVY SMOKE WAS COMING FROM THE RIGHT SIDE REAR WHEEL. THE DEALERSHIP REPLACED THE CALIPERS AND ROTORS. THE VEHICLE NOW HAS 44000 MILES ON IT NOW. PERIODICALLY THE BRAKES HAVE BEEN DRAGGING AGAIN AS I CAN SMELL THE BRAKES WHEN I EXIT THE TRUCK. *TR

  • Filed Oct 2011

    I WAS DRIVING THE TRUCK AWAY FROM A TRAFFIC LIGHT. WHEN THE TRUCK REACHED APPROXIMATELY 20 MPH. THE ENGINE SHUT DOWN COMPLETELY. I LOST FORWARD MOTION, STEERING CONTROL AND BRAKING POWER. I WAS ABLE TO WRESTLE THE TRUCK OFF THE ROAD AND INTO A PARKING LOT. THIS IS A FORD TRUCK POWERED BY A 6.7 FORD DIESEL ENGINE., THE TRUCK IS GENERALLY USED TO TOW A 13000 POUND FIFTH WHEEL. IF I HAD BEEN TOWING THE FIFTH WHEEL, THE OUTCOME WOULD SURELY HAVE BEEN A DISASTER. PROBLEM TURNED OUT TO BE A TOTALLY FAILED BOSCH CP4-2 HIGH PRESSURE FUEL PUMP. THE PUMP SLOWLY FAILS. AS THE PUMP TRAVELS THE PATH TO TOTAL DESTRUCTION, THE OPERATOR HAS NO WARNING THAT THE ENGINE WILL SUDDENLY DIE. WHEN THE TRUCK QUITS, THE OPERATOR HAS LOST POWER STEERING AND POWER BRAKES ON A 8,500 TO 23,500 POUND VEHICLE. *TR

• Power Train4

  • Filed Mar 2015

    THE ENGINE IN MY 2011 FORD F350 SUPER DUTY DIESEL SHUT DOWN WITH NO ADVANCE WARNING IN FREEWAY RUSH HOUR TRAFFIC DUE TO A EGT SENSOR. THIS HAS BEEN A PROBLEM WITH THE 6.7 ENGINE FOR SOME TIME ACCORDING TO SEVERAL DIFFERENT DIESEL FORUM SITES. THE ONLY RECALL TO DATE FROM FORD HAS BEEN ON THOSE VEHICLES EQUIPPED WITH AN AMBULANCE PACKAGE, ALTHOUGH THIS AFFECTS ALL VEHICLES WITH THE 6.7 MOTOR. *TR

  • Filed Dec 2013

    WAS ON FREEWAY ABOUT 55 TO 65 MPH AND ALL OF A SUDDEN THE TRUCK WENT INTO WHAT I WOULD CALL A DEATH WOBBLE WHERE IT SEEMED TO BE SHAKING THE TRUCK TO DEATH. ONCE I PULLED TO THE SIDE OF THE ROAD AND STOPPED AND STARTED OUT AGAIN IT WAS FINE. 2 DAYS LATER IT DID IT AGAIN ONLY THIS TIME I WAS JUST GETTING ONTO THE FREEWAY ON THE ON RAMP. IT DID IT AGAIN. DID NOT SEEM TO HIT ANY BUMP OR POTHOLE JUST STARTED SHAKING. HAD DEALER CHECK ITY OUT THE FOLLOWING WEEK AND THEY BLAMED IT ON THE TIRES, AND SAID IT NEEDED AN ALIGNMENT. *TR

  • Filed Aug 2012

    TL* THE CONTACT OWNS A 2011 FORD 350 SD. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT HE WOULD DEPRESS THE ACCELERATOR PEDAL AND THE VEHICLE WOULD STALL FOR THREE TO FOUR SECONDS BEFORE ACTUALLY MOVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 26,000.

  • Filed Feb 2011

    TL* THE CONTACT OWNS A 2011 FORD F-350 SUPERDUTY. WHEN ATTEMPTING TO ACCELERATE FORWARD, THE VEHICLE WOULD SHIFT GEARS, CAUSING THE VEHICLE TO BE PLACED INTO NEUTRAL INTERMITTENTLY. THE DEALER OFFERED THE CONTACT NO ASSISTANCE. THE MANUFACTURER TOOK A COMPLAINT. THE VEHICLE HAD NOT BEEN REPAIRED OR INSPECTED. THE CURRENT MILEAGE WAS 3,783 AND THE FAILURE MILEAGE WAS 3.

• Fuel System2

  • Filed Feb 2025

    The contact owns a 2011 Ford F-350 SD. The contact stated while driving 50 MPH, the vehicle jerked and lost motive power. The contact was able to pull over to the side of the road. The check engine warning light was illuminated. The vehicle was restarted; however, the vehicle drove at a reduced speed. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that metal shavings were found in the fuel filter. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.

  • Filed Oct 2011

    I WAS DRIVING THE TRUCK AWAY FROM A TRAFFIC LIGHT. WHEN THE TRUCK REACHED APPROXIMATELY 20 MPH. THE ENGINE SHUT DOWN COMPLETELY. I LOST FORWARD MOTION, STEERING CONTROL AND BRAKING POWER. I WAS ABLE TO WRESTLE THE TRUCK OFF THE ROAD AND INTO A PARKING LOT. THIS IS A FORD TRUCK POWERED BY A 6.7 FORD DIESEL ENGINE., THE TRUCK IS GENERALLY USED TO TOW A 13000 POUND FIFTH WHEEL. IF I HAD BEEN TOWING THE FIFTH WHEEL, THE OUTCOME WOULD SURELY HAVE BEEN A DISASTER. PROBLEM TURNED OUT TO BE A TOTALLY FAILED BOSCH CP4-2 HIGH PRESSURE FUEL PUMP. THE PUMP SLOWLY FAILS. AS THE PUMP TRAVELS THE PATH TO TOTAL DESTRUCTION, THE OPERATOR HAS NO WARNING THAT THE ENGINE WILL SUDDENLY DIE. WHEN THE TRUCK QUITS, THE OPERATOR HAS LOST POWER STEERING AND POWER BRAKES ON A 8,500 TO 23,500 POUND VEHICLE. *TR

• Unknown or Other2

  • Filed Jun 2015

    DRIVERS SIDE REAR (SIDE WINDOW) EXPLODED ON I95. 65 MPH. NO OTHER VEHICLES NEARBY, NO ROAD DEBRIS. WINDOW WAS IN A MILLION SMALL PIECES HELD TOGETHER BY WINDOW TINT. NO IMPACT POINT, NOT HOLE, NO SIGN OF ANYTHING HITTING (WHICH WOULD BE NEXT TO IMPOSSIBLE FROM THE SIDE WITH NO TRAFFIC AROUND). IT WAS AN EXTREMELY LOUD BANG LIKE A GUN SHOT WHEN IT OCCURRED. 2011 FORD F350. GOOGLING ONLINE INDICATES THIS IS NOT A RARE EVENT.

  • Filed Jun 2015

    UPON STARTING THE VEHICLE, I NOTICED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT HAS BEEN DIAGNOSED WITH A BAD DEF PUMP, HEATER AND SENSOR. THESE ARE FOR EMISSION CONTROL AND I HAVE BEEN TOLD THAT THESE PARTS ARE NOT A WARRANTIED ITEM. SEEMS THAT THIS SHOULD BE COVERED AS IT FOR THE SAFETY OF THE ENVIRONMENT.

• Diesel1

  • Filed Feb 2025

    The contact owns a 2011 Ford F-350 SD. The contact stated while driving 50 MPH, the vehicle jerked and lost motive power. The contact was able to pull over to the side of the road. The check engine warning light was illuminated. The vehicle was restarted; however, the vehicle drove at a reduced speed. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that metal shavings were found in the fuel filter. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.

• Wheels1

  • Filed Mar 2014

    TRAVELING ON A HIGHWAY, TURNING SLIGHTLY ALONG A CURVED SECTION OF THE ROADWAY, UPON ENCOUNTERING VERY SMALL BUMPS, MY TRUCK BEGAN TO SHAKE VIOLENTLY, THE STEERING WHEEL THREATENED TO SHAKE MY HANDS LOOSE FROM IT, I HAD TO HIT THE BRAKE AND TRY TO QUICKLY SLOW THE TRUCK DOWN WHILE ATTEMPTING TO PULL OFF ONTO THE EMERGENCY LANE. THIS HAS HAPPENED 3-4 TIMES SINCE THIS ORIGINAL INCIDENT. I HAVE HAD MY TIRES ROTATED REGULARLY AND WITH PROPER PRESSURE MAINTAINED. SEEMS TO OCCUR ON CURVED SECTION OF HIGHWAY THAT IS ALSO ON AN UPHILL GRADE AT SPEEDS OVER 45MPH. *TR

• Structure1

  • Filed Oct 2013

    TL* THE CONTACT OWNS A 2011 FORD F-350SD TDI. THE CONTACT STATED THAT THERE WAS A TEAR IN THE REAR BED OF THE TRUCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE WELDS ON BOTH SIDES OF THE VEHICLE WERE FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,500. ...UPDATED 11-18-13 *BF

• Hydraulic1

  • Filed Oct 2011

    I WAS DRIVING THE TRUCK AWAY FROM A TRAFFIC LIGHT. WHEN THE TRUCK REACHED APPROXIMATELY 20 MPH. THE ENGINE SHUT DOWN COMPLETELY. I LOST FORWARD MOTION, STEERING CONTROL AND BRAKING POWER. I WAS ABLE TO WRESTLE THE TRUCK OFF THE ROAD AND INTO A PARKING LOT. THIS IS A FORD TRUCK POWERED BY A 6.7 FORD DIESEL ENGINE., THE TRUCK IS GENERALLY USED TO TOW A 13000 POUND FIFTH WHEEL. IF I HAD BEEN TOWING THE FIFTH WHEEL, THE OUTCOME WOULD SURELY HAVE BEEN A DISASTER. PROBLEM TURNED OUT TO BE A TOTALLY FAILED BOSCH CP4-2 HIGH PRESSURE FUEL PUMP. THE PUMP SLOWLY FAILS. AS THE PUMP TRAVELS THE PATH TO TOTAL DESTRUCTION, THE OPERATOR HAS NO WARNING THAT THE ENGINE WILL SUDDENLY DIE. WHEN THE TRUCK QUITS, THE OPERATOR HAS LOST POWER STEERING AND POWER BRAKES ON A 8,500 TO 23,500 POUND VEHICLE. *TR

• Gasoline1

  • Filed Oct 2011

    I WAS DRIVING THE TRUCK AWAY FROM A TRAFFIC LIGHT. WHEN THE TRUCK REACHED APPROXIMATELY 20 MPH. THE ENGINE SHUT DOWN COMPLETELY. I LOST FORWARD MOTION, STEERING CONTROL AND BRAKING POWER. I WAS ABLE TO WRESTLE THE TRUCK OFF THE ROAD AND INTO A PARKING LOT. THIS IS A FORD TRUCK POWERED BY A 6.7 FORD DIESEL ENGINE., THE TRUCK IS GENERALLY USED TO TOW A 13000 POUND FIFTH WHEEL. IF I HAD BEEN TOWING THE FIFTH WHEEL, THE OUTCOME WOULD SURELY HAVE BEEN A DISASTER. PROBLEM TURNED OUT TO BE A TOTALLY FAILED BOSCH CP4-2 HIGH PRESSURE FUEL PUMP. THE PUMP SLOWLY FAILS. AS THE PUMP TRAVELS THE PATH TO TOTAL DESTRUCTION, THE OPERATOR HAS NO WARNING THAT THE ENGINE WILL SUDDENLY DIE. WHEN THE TRUCK QUITS, THE OPERATOR HAS LOST POWER STEERING AND POWER BRAKES ON A 8,500 TO 23,500 POUND VEHICLE. *TR

• Exterior Lighting1

  • Filed Aug 2011

    IN A DAYLIGHT SAFETY ZONE REQUIRING HEADLIGHTS, I NOTICED MY DASH LIGHTS WERE NOT ON, EVEN THOUGH MY LIGHT SWITCH WAS IN THE MANUAL ON POSITION. THIS OCCURRED DURING DAYTIME WHILE TRAVELING THROUGH DENSE GROVES OF TREES THAT ALLOWED ENOUGH LIGHT TO SEE THE ROAD, BUT PRODUCED ENOUGH SHADE TO DARKEN MY INSTRUMENT PANEL. ON ENTERING A TUNNEL, MY HEADLIGHTS SHOWED TO BE ON, BUT THE INSTRUMENT PANEL LIGHTS WERE NOT ON, CAUSING THE INSTRUMENT PANEL TO BE TOTALLY BLACKED OUT, AND CREATING A POTENTIAL HAZARDOUS CONDITION. THIS OCCURRED FOR NEARLY A HALF MINUTE UNTIL THE DAYLIGHT SENSOR DETERMINED IT WAS DARK LONG ENOUGH TO ACTIVATE THE DASH LIGHTS. I BROUGHT THE PROBLEM TO THE ATTENTION OF TWO FORD DEALERS, WHO WERE UNABLE TO DUPLICATE THE PROBLEM WITH THE TRUCK IN THEIR SHOP. THE THIRD DEALER I CONTACTED WAS ABLE TO VERIFY THE PROBLEM I EXPERIENCED; SPECIFICALLY, THAT WHILE THEIR TESTS SHOWED ALL SYSTEMS CHECKED OUT OKAY, DASH LIGHTS WERE INEXPLICABLY LINKED TO THE DAYLIGHT SENSOR, REGARDLESS OF WHETHER THE HEADLIGHT SWITCH WAS PLACED IN PARK, ON, OR AUTO MODE. IF THE TRUCK WAS OUTSIDE IN THE SUN, PARK AND ON SWITCH POSITIONS DISPLAYED THE EXPECTED PARKING/HEADLIGHT/TAIL LIGHT COMBINATION, BUT NOT THE DASH LIGHTS. AUTO POSITION WORKED AS EXPECTED. ON COMPARING TRUCKS SIMILAR TO MINE, ONE WITH A COMPUTER MODULE DISPLAY AND ONE WITHOUT (AS MINE IS) THE DEALER FOUND THAT THE DISPLAY-EQUIPPED TRUCK'S DASH LIGHTS CAME ON AS EXPECTED IN DAYLIGHT WHEN THE SWITCH WAS ON, BUT THE TRUCK EQUIPPED AS MINE, WITH DO DISPLAY, FAILED AS MINE DOES. BEING STUMPED, BOTH THE DEALER AND I CONTACTED FORD FOR FURTHER INSIGHT. TO DATE, WHILE THE DEALER IS WILLING TO PURSUE THE ISSUE TO ITS SATISFACTORY CONCLUSION, FORD TELLS ME THAT IF THE DEALER CAN'T LOCATE A PROBLEM, NONE EXISTS. I ASKED FORD TO VERIFY THE PROBLEM WITH THEIR ENGINEERS AND DETERMINE WHY THE TWO MODULES DIFFER, WITH NO SUCCESS.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.