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2003 Ford F-250 Super Duty

Recalls and owner complaints reported to NHTSA

Compared with the typical (middle) count of 290 complaints across the 4 model-year 2003 heavy-duty trucks we cover. Best-selling trucks naturally collect more complaints because more of them are on the road.

What owners should know

Covers 1999–2004 · 7.3L and 6.0L Power Stroke diesel, 5.4L V8 and 6.8L V10 gas · Updated 2026-10-01

The first-generation Super Duty came with four engines: the 7.3L Power Stroke diesel (1999 to early 2003), the 6.0L Power Stroke diesel (2003–2004), the 5.4L V8 gas and the 6.8L V10 gas. Check the engine before reading on, because each has its own weak spots.

We counted 5,082 owner complaints filed with NHTSA for 1999–2004 F-250s and F-350s. These trucks are now over 20 years old, so the condition of the truck you're looking at matters far more than its reputation. Complaint counts show what owners report most often, not how many trucks have a problem.

At a glance

  • 7.3L diesel: well regarded for durability. Its best-known weak spot is the camshaft position sensor, which can stall the engine without warning.
  • 6.0L diesel (2003–2004): the start of the troubled 6.0 era. Stalling is the top complaint, and the same engine problems as the 2005–2007 trucks apply.
  • 5.4L and 6.8L gas: spark plugs blowing out of the cylinder head is the most frequently reported engine problem.
  • Rust is the biggest issue at this age: cab corners, rocker panels, the radiator support and brake lines.

7.3L diesel: stalling from the cam sensor

Stalling or shutting off is the most common engine complaint on the 7.3L (238 of 2,102 complaints). Owners frequently trace it to the camshaft position sensor, and Ford recalled it for 1999–2003 trucks (recall 07V553000). These trucks use the power steering pump to power the brakes, so when the engine stalls, owners describe losing both power steering and power brakes at once.

Other commonly reported 7.3L problems:

  • The wiring harness under the valve covers, which can cause misfires or rough cold starts
  • Injector and injector driver module (IDM) failures
  • Oil leaks at the turbo pedestal

When buying: start it cold and watch for long cranking, rough running or stalling. Ask whether the cam sensor has been replaced, and check under the turbo for oil buildup.

6.0L diesel (2003–2004)

On 6.0L trucks, stalling is about 4 in 10 of the complaints (298 of 762). Ford recalled some 6.0L trucks for stalling (recall 05V270000). The 6.0L's bigger problems are covered in our 2005–2007 notes: oil cooler and EGR cooler failures leading to blown head gaskets, the fuel injection control module (FICM) and injectors. Ask for proof of "bulletproofing" work (head studs, upgraded oil and EGR coolers) and price the truck accordingly if it hasn't been done.

5.4L and 6.8L gas: spark plug blowout

About 1 in 4 gas-engine complaints mention spark plugs (284 of 1,166), most often a plug blowing out of the aluminum cylinder head. It's most often reported on the earlier years, and owners say the fix usually involves a thread repair insert.

When buying: listen for a ticking or puffing noise that gets louder with engine speed, which can be a loose plug. Ask whether any plugs have blown out and how they were repaired.

Fire risk: cruise control switch recall

"Fire" shows up in 317 complaints. Many owners point to the cruise control deactivation switch, which Ford recalled on these trucks because it could overheat and burn even with the engine off (recalls 06V286000 for gas trucks and 09V399000 for diesels). Check that the recall was done using the VIN.

Rust and brakes

  • Look hard at the cab corners, rocker panels, wheel arches and radiator support. Owners and repair shops commonly name the radiator support as the first part to rot.
  • 87 complaints mention rusted brake lines. Check the steel lines along the frame.
  • Look along the whole frame for scaling or holes.

Tires (mostly history)

Over 1,000 complaints mention tires, mostly tread separations on the original 1999–2000 tires. Those tires are long gone, so this matters less today. Still check the age of the tires on the truck.

Before you buy

  • Check open recalls at nhtsa.gov/recalls with the VIN, especially the cam sensor and cruise control switch recalls.
  • Have a mechanic check the front end (ball joints, tie rods) and frame.
  • For a diesel, use a shop that knows Power Strokes.
  • Bring our used truck inspection checklist.

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Sources (7)

Common failures & how to fix them

Parts and video buttons search for your 2003 Ford F-250 Super Duty. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

  • 7.3L stalling (cam position sensor)

    Easy DIY

    Signs: Engine cuts out or won't start, the tachometer drops to zero, and power steering and brakes go stiff when it dies.

    Fix: Replace the camshaft position sensor. Owners recommend a genuine Motorcraft sensor. It's a small part on the front of the engine.

    May be covered free by recall 07V553000. Check the VIN at nhtsa.gov/recalls.

  • 7.3L rough cold starts or misfire (valve cover harness)

    Moderate DIY

    Signs: Rough running when cold, a miss on one or more cylinders, or glow plug codes.

    Fix: Inspect and replace the under-valve-cover harness (UVCH) and its gaskets, and check glow plugs and connectors.

  • Spark plug blowout (5.4L / 6.8L gas)

    Hard DIY

    Signs: A loud pop, then a ticking or puffing noise and a misfire. The plug may be sitting loose in the coil.

    Fix: Repair the stripped threads with a thread insert kit made for these heads, often without removing the head. Many owners have a shop do it.

  • Cruise control switch fire risk

    Dealer (recall)

    Signs: Often no warning. The switch on the brake master cylinder can overheat and burn.

    Fix: Covered by Ford recalls. A dealer replaces or disconnects the switch for free.

    May be covered free by recall 06V286000 / 09V399000. Check the VIN at nhtsa.gov/recalls.

  • Rusted brake lines

    Hard DIY

    Signs: Heavy scale or swelling on the steel lines along the frame, a soft pedal, or a fluid leak.

    Fix: Replace rusted lines with pre-bent lines or copper-nickel line, then bleed the brakes. Do the whole run, not just the bad spot.

  • Worn ball joints and tie rods

    Hard DIY

    Signs: Clunks over bumps, wandering steering, uneven tire wear, or play when you rock a lifted front wheel.

    Fix: Replace worn ball joints and tie rod ends, then get an alignment. Ball joints need a press tool, which many parts stores lend out.

Owner's manual

Get the free official owner's manual from Ford's owner manual library. Choose 2003 F-250 Super Duty. It covers maintenance schedules, fluids, towing limits and warning lights. Older years may not be listed online.

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

  • Exterior Lighting:Tail Lights

    Jul 2011 · #11V352000

    FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.

    Risk and fix

    Risk: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.

    Fix: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

  • Vehicle Speed Control

    Oct 2009 · #09V399000

    FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

    Risk and fix

    Risk: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

    Fix: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

  • Exterior Lighting:Headlights

    May 2009 · #09E025000

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    Risk and fix

    Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    Fix: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

  • Exterior Lighting

    Apr 2009 · #09E012000

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    Risk and fix

    Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    Fix: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

  • Wheels:Hub

    Dec 2007 · #07E106000

    CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.

    Risk and fix

    Risk: WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.

    Fix: FEDERAL-MOGUL WILL NOTIFY CUSTOMERS AND WILL REPLACE THE HUB ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 7, 2008. OWNERS CAN CONTACT FEDERAL-MOGUL TOLL-FREE AT 877-489-6659.

  • Engine And Engine Cooling:Engine:Diesel

    Dec 2007 · #07V553000

    ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH 7.3L DIESEL ENGINES, THE CAMSHAFT POSITION SENSOR LOCATED ON THE ENGINE OF THE VEHICLE MAY FUNCTION INTERMITTENTLY, POSSIBLY RESULTING IN AN ENGINE STALL.

    Risk and fix

    Risk: IN THE EVENT OF AN ENGINE STALL, A CRASH COULD RESULT WITHOUT WARNING.

    Fix: DEALERS WILL INSPECT THE SENSOR AND REPLACE IT WITH AN IMPROVED CAMSHAFT POSITION SENSOR FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 29, 2007. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

  • Equipment:Electrical

    Aug 2007 · #07E066000

    CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.

    Risk and fix

    Risk: IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.

    Fix: ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.

  • Vehicle Speed Control

    Mar 2007 · #07V078000

    ON CERTAIN TRUCKS EQUIPPED WITH SPEED CONTROL, GASOLINE OR NATURAL GAS ENGINES, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.

    Risk and fix

    Risk: OVERHEATING COULD RESULT IN SMOKE, BURN, OR AN UNDERHOOD FIRE.

    Fix: DEALERS WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON MARCH 12, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017, 05V388, AND 06V286)

  • Exterior Lighting:Headlights

    Jun 2006 · #06E052000

    CERTAIN EAGLE EYES HEADLAMPS, P/NOS. FR208-B101R, FR208-B101L, FR208-B001R, AND FR208-B001L, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE PASSENGER VEHICLES LISTED ABOVE. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    Risk and fix

    Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    Fix: SABRY LEE WILL NOTIFY OWNERS AND OFFER FULL CREDIT FOR ANY NONCOMPLIANT HEADLAMP. THE RECALL IS EXPECTED TO BEGIN ON JUNE 14, 2006. OWNERS MAY CONTACT SABRY LEE ACCOUNT EXECUTIVE AT 1-866-467-2279.

  • Exterior Lighting

    May 2006 · #06E049000

    CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    Risk and fix

    Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    Fix: CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.

  • Exterior Lighting

    Mar 2006 · #06E026000

    CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    Risk and fix

    Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    Fix: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

  • Electrical System:12v/24v/48v Battery

    Jul 2004 · #04V327000

    ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH 6.0L DIESEL ENGINES, THE ENGINE GROUND STUD THAT ATTACHES THE NEGATIVE BATTERY TERMINAL EYELET TO THE ENGINE BLOCK MAY BE LOOSE.

    Risk and fix

    Risk: IF THE GROUND WIRE IS LOOSE, ELECTRICAL CURRENT MAY FLOW TO THE RADIO SUPPRESSION STRAP CAUSING IT TO HEAT AND POTENTIALLY MELT OR IGNITE ADJACENT COMPONENTS WHICH COULD RESULT IN A FIRE.

    Fix: DEALERS WILL REPLACE THE ENGINE GROUND STUD AND THE RADIO SUPPRESSION STRAP AND ADJACENT COMPONENTS WILL BE INSPECTED FOR DAMAGE AND REPLACED, IF NECESSARY. THE RECALL BEGAN ON JULY 23, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

  • Engine And Engine Cooling96
    1 involved a crash · 1 involved a fire
    • Filed May 2015

      TL* THE CONTACT OWNS A 2003 FORD F-250 SD. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED SMOKE FROM THE REAR OF THE VEHICLE AND THERE WAS A LOUD POPPING NOISE. THE VEHICLE WAS COMPLETELY SURROUNDED BY SMOKE RESULTING IN A FIRE. THE VEHICLE STALLED. THE FIRE WAS EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V553000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. UPDATED 7/1/15*CN THE CONSUMER STATED THERE WAS NO FIRE, JUST EXCESSIVE PRESSURE IN THE CRANKCASE CAUSING THE ENGINE TO BLOW OIL OUT THE GLOW PLUG. UPDATED 03/31/16.*JB

    • Filed Sep 2011

      TL* THE CONTACT OWNS A 2003 FORD F-250 SUPERDUTY. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 108,000.

    • Filed Sep 2011

      TL* THE CONTACT OWNS A 2003 FORD F-250. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD THUMP AND BEGAN TO SMELL GASOLINE FUMES ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THE VEHICLE WITH A BLOWN SPARK PLUG. THE DEALER WAS UNAWARE OF THE FAILURE AND ADVISED HIM TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 75,000.

    • Filed Mar 2011

      HAVE A 2003 FORD F-250 WITH THE 5.4L TRITON ENGINE I HAVE OWNED THE TRUCK APPROX. 6MONTHS AND IN A MATTER OF 1000 MILES I HAVE BLOWN 2 SPARK PLUGS AND INSERTS OUT, THIS REPAIR HAS COST ME $300 EACH TIME AND $150 IN TOWING FEES,I AM WAITING TO SEE WHEN THE OTHER ONES WILL BLOW, THIS PROBLEM IS WELL KNOWN BY ALL MECHANICS AND MAKE THE REPAIRS OFTEN, IF THIS PROBLEM IS SO WELL KNOWN MAYBE FORD SHOULD ADDRESS THIS ISSUE AND DEMAND A RECALL OF ALL VEHICLES WITH THIS WELL KNOWN ISSUE, THIS PROBLEM ALSO CAUSES OTHER ISSUES, LIKE ENGINE FIRES DUE TO THE FUEL FUMES ESCAPING FROM WHERE THE SPARK PLUG SHOULD BE, WHEN I TRY TO RESEARCH THIS PROBLEM I SEE THAT THERE IS A WEBSITE DEDICATED TO THIS TRUCK AND PROBLEM SO APPARENTLY FORD IS WAITING FOR AN ENGINE BLOWUP TO KILL SOMEONE BEFORE THEY TAKE THIS SERIOUSLY. *TR

    • Filed Jan 2011

      TL* THE CONTACT OWNS A 2003 FORD F250 SUPER DUTY. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER ADVISED THAT THE RIGHT REAR SPARK PLUG HAD BLOWN OUT OF THE ENGINE, CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 77,000.

    • Showing the 5 most recent of 96.
  • Tires39
    2 involved a crash
    • Filed Jan 2019

      TL* THE CONTACT OWNS A 2003 FORD F-250 EQUIPPED WITH BF GOODRICH ALL TERRAIN KO TIRES, SIZE: 265/75/16. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER'S SIDE TIRE EXPERIENCED A BLOW OUT. THE TIRE WAS RETURNED TO THE MANUFACTURER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER (DISCOUNT TIRE, 11881 MAGNOLIAM AVE, RIVERSIDE, CA) WAS NOTIFIED OF THE FAILURE. THE VIN, DOT NUMBER, AND FAILURE MILEAGE WERE UNKNOWN.

    • Filed Jan 2019

      TL* THE CONTACT OWNS A 2003 FORD F-250 EQUIPPED WITH BF GOODRICH ALL TERRAIN KO-II TIRES, SIZE: 265/75/16. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED AND SHOOK. UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT PASSENGER AND DRIVER SIDE TIRES EXPERIENCED TREAD SEPARATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (DISCOUNT TIRE, 11881 MAGNOLIAM AVE, RIVERSIDE, CA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE DOT NUMBER, VIN, AND FAILURE MILEAGE WERE UNKNOWN.

    • Filed Mar 2018

      TL* THE CONTACT OWNS A 2003 FORD F-250 EQUIPPED WITH FEDERAL COURAGIA A/T TIRES, SIZE 285/75/R16 (NA). THE CONTACT STATED THAT THE TIRES WERE WEARING OUT FASTER THAN NORMAL. THE DEALER WAS NOT CONTACTED. THE TIRE MANUFACTURER WAS NOTIFIED, BUT DID NOT RETURN THE CONTACT'S CALL. THE VIN AND DOT NUMBER WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 158,000 AND THE TIRE FAILURE MILEAGE WAS 6,000.

    • Filed Mar 2017

      TIRE FAILURE

    • Filed Oct 2016

      TL* THE CONTACT OWNS A 2003 FORD F-250 EQUIPPED WITH YOKOHAMA GEOLANDER TIRES, SIZE: LT285/7516 (NA). THE CONTACT STATED THAT THE TREAD WAS DISINTEGRATING COMPLETELY. THE VEHICLE COULD NOT BE DRIVEN. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS NOT AVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 148,000 AND THE TIRE FAILURE MILEAGE WAS 15,000.

    • Showing the 5 most recent of 39.
  • Power Train32
    2 involved a crash
    • Filed May 2018

      FAILED SMOG AND EVERY TIME SENSORS ARE REPLACED FAILURE HAPPENS AGAIN.

    • Filed Nov 2017

      I HAD PARKED MY TRUCK IN MY DRIVEWAY. I PUT IT IN PARK, SET THE PARKING BRAKE AND TURN OFF THE ENGINE. AS I STEPPED OUT OF THE TRUCK THE TRUCK ROLLED DOWN THE DRIVEWAY DRAGGING ME ABOUT 100 FT STIKING THE POWER POLE AT THE END OF THE DIVEWAY. THE POLE WAS ROTTED AND FELL ON THE TRUCK CRUSHING ME BETWEEN THE BODY AND THE DRIVER SIDE FRONT DOOR.

    • Filed Nov 2015

      CPSC: RECREATIONAL VEHICLES: CONSUMER STATED THE AXLE CAUSED DAMAGE TO THE BRAKE LINE, AND EMERGENCY CABLE. *SS

    • Filed Sep 2012

      TL* THE CONTACT OWNS A 2003 FORD F250 SD. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CLUTCH FAILED. UPON FURTHER INSPECTION THE CONTACT NOTICED THAT THE PLASTIC BUSHING HAD FAILED AND THE ROD WAS DETACHED FROM THE CLUTCH. THE CONTACT WENT TO THE DEALER, PURCHASED A NEW BUSHING AND REPAIRED THE VEHICLE HIMSELF. THE RECENT FAILURE WAS THE SECOND CLUTCH FAILURE ON THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 58,000. UPDATED 10/24/12 *CN UPDATED 11/9/2012 *JS

    • Filed Nov 2011

      VEHICLE HAS 7.3 LITER DIESEL ENGINE AND THE FORD 4R100 AUTOMATIC TRANSMISSION AND 4 WHEEL DRIVE. TRANSMISSION FAILED AT ABOUT 88,000 MILES DESPITE PROPER SERVICING SINCE NEW. IT WOULD INTERMITTENTLY STOP SHIFTING IN NORMAL USE AND BEGAN TO SLIP BADLY. ONLY SECOND GEAR WAS STILL WORKING WHEN I GOT IT TO THE DEALER THE NEXT DAY. THE TRANSMISSION WAS REPLACED AT MY EXPENSE ($3500+). THE REPLACEMENT TRANSMISSION FAILED IN A SIMILAR WAY AT ABOUT 135,000 MILES DESPITE BEING SERVICED AS REQUIRED BY THE DEALER. THEY ARE UNABLE TO OBTAIN A VALVE BODY FOR THIS TROUBLESOME ASSEMBLY AND IT HAS BEEN AT THE DEALER FOR NEARLY TWO WEEKS. THIS MODEL OF TRANSMISSION IS DEFECTIVE AND DANGEROUS ESPECIALLY IF YOU ARE TOWING AND LOSE ENGINE BRAKING DUE TO THE TRANSMISSION FAILING. FORD NO LONGER USES THIS TRANSMISSION AS IT HAS A HIGH FAILURE RATE. THE BODY HAS RUSTED THROUGH AT ONE OF THE CAB CORNERS AND OVER BOTH REAR WHEEL WELLS. FORD REPAIRED THE RUST THROUGH ONCE UNDER WARRANTY BUT THE RUST THROUGHS CONTINUE AND HAVE A NEGATIVE EFFECT ON THE INTEGRITY OF THE VEHICLE STRUCTURE AND PROTECTION OF IT'S OCCUPANTS IN THE EVENT OF A CRASH. A RUSTED BODY WOULD NOT PROTECT OCCUPANTS AS WELL AS AN AN UNRUSTED ONE. *KB

    • Showing the 5 most recent of 32.
  • Electrical System27
    11 involved a fire
    • Filed Oct 2024

      Truck had no check engine light then caught on fire going down the road and burned to ground within seconds Incident report 46-24-05039 08_30-74 US-30 - PA 74 30 W

    • Filed Sep 2022

      The contact owns a 2003 Ford F-250. The contact stated that both turn signals and the windshield wipers would intermittently fail to operate as needed. Over time, the failure worsened and the components failed to operate. The dealer and the manufacturer were notified of the failure and informed him that there were no recalls on the vehicle. the contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 140,000.

    • Filed Nov 2020

      DIRECTIONAL SIGNALS DO NOT WORK

    • Filed May 2018

      MY FRONT END SHAKES IT'S NOT THE HIGH SPEED WOBBLE MY TRAILER BRAKES THEY DO NOT WORK I'M BLOWING FUSES IN MY FUSE BOX VIA TRAILER MY TRUCK MAKES A MOANING SOUND KIND OF SOUNDS LIKE A FOGHORN THIS IS WHEN I STARTED OR I COME TO A STOP AND WHEN IT'S IDLING DOESN'T DO IT ALL THE TIME MY SHIFTER ON MY COLUMN CAME LOOSE AND WON'T GO INTO PARK

    • Filed Sep 2017

      TL* THE CONTACT OWNS A 2003 FORD F-250. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START AND THE FUEL GAUGE FAILED TO PROVIDE AN ACCURATE READING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT HE NEEDED TO TAKE THE VEHICLE BACK WHERE IT WAS PURCHASED. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

    • Showing the 5 most recent of 27.
  • Fuel System27
    • Filed Jul 2018

      TL* THE CONTACT OWNS A 2003 FORD F-250. WHILE DRIVING 3 MPH, THE CONTACT HEARD A DRAGGING NOISE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FUEL TANK WAS LEANING TO THE GROUND. IN ADDITION, THE CONTACT NOTICED THAT THE FUEL TANK STRAPS WERE RUSTED. THE CONTACT CALLED OLIVER FORD-LINCOLN (1001 E JEFFERSON ST, PLYMOUTH, IN 46563, (800) 448-8292) AND WAS INFORMED THAT THE FAILURE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.

    • Filed Nov 2015

      TL* THE CONTACT OWNS A 2003 FORD F-250. WHILE CLEANING THE VEHICLE, THE CONTACT NOTICED THAT ONE OF THE FUEL TANK STRAPS WAS FRACTURED AND THE OTHER ONE WAS ABOUT TO FRACTURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,715.

    • Filed Nov 2014

      TL* THE CONTACT OWNS A 2003 FORD F-250 SD. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE TRANSMISSION HAD TO BE SHIFTED INTO NEUTRAL AND THEN TO DRIVE BEFORE THE VEHICLE WOULD RESUME NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP RELAY BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 89,919.

    • Filed Jul 2014

      TL* THE CONTACT OWNS A 2003 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE ENGINE WOULD SUDDENLY MALFUNCTION AND INTERMITTENTLY CUT IN AND OUT AND MISFIRE. AFTER INSPECTING THE VEHICLE THE CONTACT DISCOVERED THAT THE REAR FUEL TANK STRAP HAD RUSTED AND SEPARATED CAUSING THE FUEL TANK TO HANG FROM THE SUB FRAME OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

    • Filed Jul 2013

      TL* THE CONTACT OWNS A 2003 FORD F-250 SD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A NOISE IN THE VEHICLE AND HE NOTICED THAT THE FUEL TANK WAS DRAGGING ON THE GROUND. THE CONTACT MENTIONED THAT THE FUEL TANK STRAPS FAILED WHICH CAUSED THE FUEL TANK TO NOT BE RESTRAINED PROPERLY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 56,000. *TR

    • Showing the 5 most recent of 27.
  • Service Brakes26
    3 involved a crash · 2 involved a fire
    • Filed Jun 2026

      The customer purchased a vehicle from Metro Motors on May 8, 2026, after visiting the dealership three times and speaking with multiple sales representatives. During each visit, the customer specifically stated that the vehicle would be used to tow a trailer and repeatedly asked whether it was safe and suitable for towing. The sales staff consistently represented that the vehicle was in good working condition, had low mileage, showed no significant issues on the Carfax report, and would be an excellent vehicle for towing. The customer was discouraged from test driving the vehicle because it was low on fuel, and sales staff stated that the only reason it had not sold was the snowplow attached to the front. Immediately after taking possession of the vehicle on May 8, the customer experienced a serious issue with the electronic parking brake repeatedly engaging while driving. The customer contacted Metro Motors on the next business day and was instructed by the manager, Nate, to bring the vehicle back. Metro Motors later determined that the parking brake cable was broken and that the brakes were in poor condition. After discussions, the dealership agreed to perform repairs if the customer paid for the parts. After the repairs were completed, the customer noticed smoke coming from the wheels and immediately returned the vehicle to Metro Motors. The dealership retained the vehicle but failed to communicate the nature of the problem or any repair costs until notifying the customer that the vehicle was ready for pickup on June 6, 2026. Before taking possession of the vehicle again, the customer arranged for an independent mechanic to inspect it. Although the dealership manager was initially hesitant to allow the inspection, he ultimately permitted it. The mechanic determined that the vehicle's frame was broken and that it was unsafe to operate, particularly for towing, which was the purpose repeatedly disclosed to Metro Motors before purchase.

    • Filed Oct 2024

      Truck had no check engine light then caught on fire going down the road and burned to ground within seconds Incident report 46-24-05039 08_30-74 US-30 - PA 74 30 W

    • Filed Jul 2019

      BRAKE LINES COMPLETELY RUSTED THROUGH CAUSING BRAKE FAILURE WHILE DRIVING. THIS IS THE SECONDED TIME.

    • Filed May 2018

      MY FRONT END SHAKES IT'S NOT THE HIGH SPEED WOBBLE MY TRAILER BRAKES THEY DO NOT WORK I'M BLOWING FUSES IN MY FUSE BOX VIA TRAILER MY TRUCK MAKES A MOANING SOUND KIND OF SOUNDS LIKE A FOGHORN THIS IS WHEN I STARTED OR I COME TO A STOP AND WHEN IT'S IDLING DOESN'T DO IT ALL THE TIME MY SHIFTER ON MY COLUMN CAME LOOSE AND WON'T GO INTO PARK

    • Filed May 2018

      THE CHECK ENGINE LIGHT CAME ON AND WE PULLED OVER THEN WHEN I PUT THE TRUCK INTO DRIVE TO PULL OUT IT BARELY MOVED. WE WERE ALMOST HIT BC THE TRUCK WOULDN'T MOVE SO I PUT IN IN REVERSE TO GET OUT OF THE ROAD AND IT DID FINE. SO I TRIED TO PULL OUT AGAIN N DRIVE AND AGAIN IT WOULDN'T GO NO MATTER HOW MUCH GAS I GAVE IT. IT SOUNDS LIKE SOMETHING IS DROWNDING OUT OR IT ISN'T GETTING GAS. BUT LIKE I SAID. IT WON'T GO FORWARD IN DRIVE OR 1ST OR 2ND. ONLY IN REVERSE WILL IT MOVE NORMALLY. THIS IS MAJOR!!! I CAN'T HAVE MY KIDS AT RISK BC THERE'S SOMETHING WRONG WITH THE TRUCK. I HAVE ONLY HAD THE TRUCK ABOUT 3 WEEKS SO IT'S VERY FRUSTRATING.

    • Showing the 5 most recent of 26.
  • Steering26
    2 involved a crash
    • Filed Oct 2017

      DRIVING 50-60 HIT A BUMP AND THE TRUCK GOES INTO A VIOLENT WOBBLE, UNABLE TO CONTROL THE BREAKS AND STEERING. THIS LAST TIME I WAS ON THE INTERSTATE AND IT CAUSED ME TO ENTER THE LANE NEXT TO ME NEARLY CAUSING AN ACCIDENT. THE OTHER DRIVER WAS ABLE TO AVOID ME. WHEN THE SHAKING STOPS, THE TRUCK RUNS SMOOTH WITHOUT ANY SIGN OF A PROBLEM. I AM AFRAID OF MY FAMILIES SAFETY!!!

    • Filed Nov 2016

      TL* THE CONTACT OWNS A 2003 FORD F-250. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 05V017000 (VEHICLE SPEED CONTROL). WHILE DRIVING AT LOW SPEEDS, THE VEHICLE BECAME DIFFICULT TO STEER AND LOST BRAKING ABILITY. THE FAILURE OCCURRED AT LOW AND HIGH SPEEDS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 160,000.

    • Filed May 2014

      DRIVING 60 MPH OR GREATER AND HIT A BUMP THE FRONT END WILL VIOLENTLY SHAKE AND YOU HAVE TO PULL OVER AND SLOW WAY DOWN TO STOP IT. THERE WAS A RECALL FOR NR 62 PARTS BUT THAT DOESN'T STOP THE DODGE DEATH WOBBLE. THIS IS GOING TO CAUSE AN ACCIDENT AND KILL SOMEONE. DODGE WILL NOT REIMBURSE ME FOR THE REPAIRS THAT I PAID FOR THAT INCLUDED THE RECALL NR62. THE REPAIRS WERE DONE BEFORE I RECEIVED THE RECALL. IN THE RECALL IT IS STATED THAT THEY WOULD PAY FOR REPAIRS IF THEY WERE ALREADY DONE. EVERYONE ONE SEEMS TO KNOW ABOUT THE DODGE DEATH WOBBLE BUT WON'T FIX IT. *TR

    • Filed May 2013

      TL* THE CONTACT OWNS A 2003 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 170,000 AND THE CURRENT MILEAGE WAS 228,000. *TR

    • Filed May 2012

      TL* THE CONTACT OWNS A 2003 FORD F-250 SD. THE CONTACT STATED THE STEERING WHEEL WAS LOOSE WHILE DRIVING. THE FAILURE MADE IT VERY DIFFICULT TO CONTROL THE VEHICLE, ESPECIALLY WHEN MAKING A LEFT OR RIGHT TURN. THE DEALER ADVISED THE CONTACT THAT THE FAILURE WAS CAUSED BY THE PITMAN ARM. THE DEALER ALSO STATED THERE WAS A TECHNICAL SERVICE BULLETIN (16515) FOR THE PITMAN ARM AND THERE WAS NO RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 87,000.

    • Showing the 5 most recent of 26.
  • Vehicle Speed Control18
    5 involved a fire
    • Filed Feb 2024

      Speed control sensor allows brake fluid leak through the plug connector and run down the wiring harness, allowing brake fluid to splash on the exhaust manifold and cause a fire.

    • Filed May 2018

      FAILED SMOG AND EVERY TIME SENSORS ARE REPLACED FAILURE HAPPENS AGAIN.

    • Filed Feb 2016

      TL* THE CONTACT OWNS A 2003 FORD F-250 SUPER DUTY. WHILE ATTEMPTING TO USE THE CRUISE CONTROL, THE VEHICLE SPEED FUNCTION WOULD NOT WORK. THE CONTACT STATED THAT THE SWITCH BECAME HOT AND FAILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 85,000.

    • Filed Aug 2015

      ON MARCH 2ND 2015, MY 2003 FORD F-250 CAUGHT FIRE ON IT'S OWN. NO ONE WAS HOME AT THE TIME AND LUCKILY MY NEIGHBORS CALLED 911. THIS TRUCK WAS RECALLED FOR A FAULTY SPEED CONTROL SWITCH. THE ENTIRE ENGINE COMPARTMENT WAS TORCHED. THIS TRUCK IS NOT REPAIRABLE.

    • Filed Feb 2015

      TL* THE CONTACT OWNS A 2003 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER AS THE CONTACT ATTEMPTED TO ACCELERATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 273,000.

    • Showing the 5 most recent of 18.
  • Suspension16
    • Filed May 2018

      MY FRONT END SHAKES IT'S NOT THE HIGH SPEED WOBBLE MY TRAILER BRAKES THEY DO NOT WORK I'M BLOWING FUSES IN MY FUSE BOX VIA TRAILER MY TRUCK MAKES A MOANING SOUND KIND OF SOUNDS LIKE A FOGHORN THIS IS WHEN I STARTED OR I COME TO A STOP AND WHEN IT'S IDLING DOESN'T DO IT ALL THE TIME MY SHIFTER ON MY COLUMN CAME LOOSE AND WON'T GO INTO PARK

    • Filed Oct 2017

      DRIVING 50-60 HIT A BUMP AND THE TRUCK GOES INTO A VIOLENT WOBBLE, UNABLE TO CONTROL THE BREAKS AND STEERING. THIS LAST TIME I WAS ON THE INTERSTATE AND IT CAUSED ME TO ENTER THE LANE NEXT TO ME NEARLY CAUSING AN ACCIDENT. THE OTHER DRIVER WAS ABLE TO AVOID ME. WHEN THE SHAKING STOPS, THE TRUCK RUNS SMOOTH WITHOUT ANY SIGN OF A PROBLEM. I AM AFRAID OF MY FAMILIES SAFETY!!!

    • Filed Nov 2015

      CPSC: RECREATIONAL VEHICLES: CONSUMER STATED THE AXLE CAUSED DAMAGE TO THE BRAKE LINE, AND EMERGENCY CABLE. *SS

    • Filed May 2014

      DRIVING 60 MPH OR GREATER AND HIT A BUMP THE FRONT END WILL VIOLENTLY SHAKE AND YOU HAVE TO PULL OVER AND SLOW WAY DOWN TO STOP IT. THERE WAS A RECALL FOR NR 62 PARTS BUT THAT DOESN'T STOP THE DODGE DEATH WOBBLE. THIS IS GOING TO CAUSE AN ACCIDENT AND KILL SOMEONE. DODGE WILL NOT REIMBURSE ME FOR THE REPAIRS THAT I PAID FOR THAT INCLUDED THE RECALL NR62. THE REPAIRS WERE DONE BEFORE I RECEIVED THE RECALL. IN THE RECALL IT IS STATED THAT THEY WOULD PAY FOR REPAIRS IF THEY WERE ALREADY DONE. EVERYONE ONE SEEMS TO KNOW ABOUT THE DODGE DEATH WOBBLE BUT WON'T FIX IT. *TR

    • Filed May 2013

      TL* THE CONTACT OWNS A 2003 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 170,000 AND THE CURRENT MILEAGE WAS 228,000. *TR

    • Showing the 5 most recent of 16.
  • Engine15
    1 involved a fire
    • Filed May 2025

      The contact owned a 2003 Ford F-250. The contact stated that while her husband was driving home, there was black smoke coming from the exhaust, with the check engine warning light illuminated. The vehicle was driven to the residence and turned off. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where the vehicle was diagnosed, and the contact was informed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 171,000.

    • Filed Oct 2024

      Truck had no check engine light then caught on fire going down the road and burned to ground within seconds Incident report 46-24-05039 08_30-74 US-30 - PA 74 30 W

    • Filed Feb 2022

      I have been trying to get the exhaust manifold bolts replaced by several machine shops and did my own checking on the Ford F-250 Web site and everyone tells me the same thing! Ford knows about the problem but is doing nothing to correct! I have finally found a shop that will fix the broken exhaust manifold blots ! But I would like to know what ford truly knows about this problem . To get it fixed they have to replace all the bolts do to the bolts being so rusted ! Now I only have 121, + miles on my2003 and with the bolts broken it starts admitting gas fumes into the cab . I did check your site and could only find but 1 complaint , so if this is an issue with the exhaust manifold bolts braking and all the ford forums are full of complaints where are they being filed at on your site ? And I do believe it is an issue because I have spoken to 5 different shoppes and 1 ford dealer , they all say the same thing SORRY but it is your problem ! ford knows but will not do anything about it ! I am having mine put in the shop for repairs on the week of 7 Feb 2022 , now that I found someone I could afford! I had quotes from I will not do the work because it is a V10 to $1000.00 per bolt please address this ! It won’t help me but maybe it will hold ford accountable for the product !

    • Filed Oct 2019

      I HAVE PAID OVER $6.000 DOLLARS TO MY LOCAL FORD DEALER TO FIX MY TRUCK JUST TO HAVE THEM TELL ME THERE IS NO WAY TO FIX THE PROBLEM, ITS A DESIGN FLAW FROM FORD THAT CAN NOT BE FIXED. I HAVE BEEN BACK AND FORTH WITH FORD MOTOR COMPANY, I HAVE BEEN LIED TO, STRONG ALONG, CALLS NOT RETURNED AND SO ON. THE DESIGN FLAW HAS TO DO WITH THE EGR. AND TODAY ITS SEEMS THE 3RD NEW TURBO STOPPED WORKING AND THE MOTOR HAS STARTED TO HAVE A BAD VIBRATION. THIS HAS BEEN A NIGHTMARE AND EVEN THOUGH FORD KEPT TELLING ME THEY WILL TAKE CARE OF ME, NOTHING HAS HAPPENED. WHEN THE TURBO FAILED AS I WAS TRYING TO GET ONTO THE FREEWAY I HAD NO POWER AND NEARLY WAS REAR ENDED BY AN 18 WHEELER WHO WAS EXTREMELY ANGRY. I HAD TO STAY OFF THE FREEWAY ON OTHER ROADS TILL I COULD GET HOME. THE TRUCK DEVELOPED A BAD VIBRATION AND I WAS NOT SURE I WOULD GET IT HOME. IF I WOULD HAD BEEN TOLD BY FORD THE FIRST TIME I TOOK IT IN OF THE DESIGN FLAW AND THERE IS NO WAY TO FIX IT, I WOULD HAVE NEVER POURED SO MUCH MONEY INTO IT. IT IS A LEMON AND SHOULD HAVE BEEN RECALLED. I HAVE TALKED TO MANY PEOPLE AND RESEARCHED THIS TRUCK. I FOUND OUT FORD NEW OF THIS DESIGN FLAW AND THAT THEIR CUSTOMERS WOULD HAVE THESE PROBLEMS BUT RELEASED THE TRUCK TO US ANYWAY. I NOW CAN'T AFFORD TO PUT ANY MORE MONEY INTO THIS TRUCK, I CAN'T FIX IT, I CAN'T SELL IT, AND FORD WILL NOT DO ANYTHING TO HELP ME. WHEN I FOUND OUT I WAS LIED TO AND CAUGHT THEM AND SAID, I NOW YOU HAVE BEEN LYING TO ME AND I DO NOT TRUST YOU, I WAS LABELED A HOSTEL CUSTOMER. I ASK YOU, WHO LIKES TO BE LIED TO? THIS HAS BEEN GOING ON INTO 2 YEARS NOW. NOW I HAVE NO TRUCK. I AM INTERNING WHERE IT ASKS "WHEN THIS HAPPENED" TODAY'S DATE. PLEASE HELP. THANK YOU.

    • Filed Oct 2019

      TL* THE CONTACT OWNS A 2003 FORD F-250. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO PENSKE FORD (LOCATED AT 8970 LA MESA BLVD, LA MESA, CA 91942, (619) 464-7777), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 72,000.

    • Showing the 5 most recent of 15.
  • Hydraulic15
    1 involved a crash · 1 involved a fire
    • Filed Oct 2011

      THE REAR BRAKE LINES HAVE RUSTED OUT ON MY 2003 FORD F250 - WE RECEIVED A LETTER FROM THE NTSB ASKING IF OUR BRAKE LINES HAD RUSTED OUT - THEY JUST DID LAST NIGHT AND ALMOST CAUSED AN ACCIDENT. THIS IS INCREDIBLE THAT A 7 1/2 YEAR OLD VEHICLE LOST IT'S BRAKES ALREADY. *TR

    • Filed Jul 2010

      2003 FORD F-250 SUPER DUTY. CONSUMER STATES VEHICLE CAUSED AN ACCIDENT WHEN THE BRAKE PEDAL WENT TO THE FLOOR WHILE APPROACHING STOPPED CARS *TGW THE CONSUMER STATED THE VEHICLE WAS ORDERED WITH ABS AND A DUAL MASTER CYLINDER, SO IF THE FRONT OR REAR BRAKES FAILED, HE WOULD AT LEAST HAVE TWO WHEEL BRAKES TO STOP AND LOCK UP COMPLETELY. AFTER THE TRUCK WAS PICKED UP AND TAKEN TO A GARAGE, THE TOW TRUCK DRIVER FOUND PARTS LYING ON HIS TRUCK BED. THEY WERE FROM A SWITCH ON THE END OF THE MASTER CYLINDER. THE HOUSING FOR THE SWITCH ROTTED AWAY ALLOWING THE SWITCH TO FALL APART. WITHOUT THE SWITCH BLOCKING THE HOLE IN THE END OF THE MASTER CYLINDER, THERE WERE NO BRAKES. THE CONSUMER BELIEVED THERE WAS A FLAW IN THE SYSTEM, BECAUSE IT SHOULD HAVE AT LEAST ALLOWED HIM TO HAVE TWO WHEEL BRAKES. THE CONSUMER STATED WITH ALL THE SAFETY BUILT INTO THE BRAKE SYSTEM, HOW DID ONE SWITCH WIPE OUT THE ENTIRE BRAKE SYSTEM WHEN IT FAILED. *JB

    • Filed Apr 2010

      I OWN A 2003 FORD F250 7.3 LITER DIESEL PICKUP. ON INSPECTION, REQUIRED BY PA LAW FOR SAFETY REASONS, IT FAILED BECAUSE OF ROTOR RUST. I THEN HAD TO REPLACE ALL FOUR BRAKES AND ROTORS AT A CONSIDERABLE COST TO ME. . THE TRUCK HAD 33,309 MILES ON IT AND WAS STORED AND USED SIMILAR TO THREE OTHER OLDER VEHICLES I OWNED THE SAME THING OCCURRED ON THIS TRUCK AT 19,750 MILES WHEN IT WAS 3 YEARS OLD. THE EARLIER RUST ISSUE WAS COVERED UNDER WARRANTY. RUSTING BRAKE PADS ARE UNACCEPTABLE IN TODAY'S WORLD. I HAVE NEVER HAD THIS TYPE OF PROBLEM IN THE PAST AND SUSPECT FORD IS USING SUB STANDARD STEEL. OTHER PARTS ON THIS TRUCK HAVE RUSTED OUT AND I WILL ENTER SEPARATE REPORTS ON THOSE PROBLEMS. *TR

    • Filed Aug 2009

      TL*THE CONTACT OWNS A 2003 FORD F-250HD. THE CONTACT STATED THAT WHILE DRIVING AT ANY GIVEN SPEED THE VEHICLE WOULD JERK. THE VEHICLE WAS TAKEN TO A DEALER AND INSPECTED WHERE IT WAS DETERMINED THAT THE FAILURE OCCURRED FROM THE INJECTOR WIRE HARNESS. THE VEHICLE WAS REPAIRED AT A COST OF $100.00. FOUR YEARS LATER THE CONTACT NOTICED A ANTIFREEZE SMELL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND INSPECTED WHERE IT WAS DETERMINED THAT THE OIL COOLER HAD FAILED. THE VEHICLE WAS REPAIRED AT A COST OF $844.00. THREE MONTHS LATER THE CONTACT ATTEMPTED TO START THE VEHICLE AND THE VEHICLE WOULD NOT START. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO A DEALER FOR FURTHER INSPECTION. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED TO TAKE THE VEHICLE TO A DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE IS 76,286. BL THE DEALER DETERMINED THE HIGH PRESSURE OIL PUMP AND INJECTOR FAILED. THE ANTI-LOCK BRAKES WERE INOPERATIVE AS WELL. UPDATED 10/07/09.

    • Filed Jun 2008

      FORD F-250. LEAKING HIGH PRESSURE HOSE FROM BOSTER PUMP DRAINED FLUID. WHILE EXITING INTERSTATE HIGHWAY, LOST BOTH BRAKES AND STEERING. ALMOST IMPOSSIBLE TO STOP AND STEER. REPLACED FLUID TO GET TO DEALER, MEEGAN FORD IN MT. PLEASANT PA. HIGH PRESSURE HOSE REPLACED. I PAID. I HAVE OLD PART. FITTING RUSTED THROUGH. *TR

    • Showing the 5 most recent of 15.
  • Gasoline14
    • Filed Jul 2018

      TL* THE CONTACT OWNS A 2003 FORD F-250. WHILE DRIVING 3 MPH, THE CONTACT HEARD A DRAGGING NOISE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FUEL TANK WAS LEANING TO THE GROUND. IN ADDITION, THE CONTACT NOTICED THAT THE FUEL TANK STRAPS WERE RUSTED. THE CONTACT CALLED OLIVER FORD-LINCOLN (1001 E JEFFERSON ST, PLYMOUTH, IN 46563, (800) 448-8292) AND WAS INFORMED THAT THE FAILURE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.

    • Filed Nov 2015

      TL* THE CONTACT OWNS A 2003 FORD F-250. WHILE CLEANING THE VEHICLE, THE CONTACT NOTICED THAT ONE OF THE FUEL TANK STRAPS WAS FRACTURED AND THE OTHER ONE WAS ABOUT TO FRACTURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,715.

    • Filed Nov 2014

      TL* THE CONTACT OWNS A 2003 FORD F-250 SD. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE TRANSMISSION HAD TO BE SHIFTED INTO NEUTRAL AND THEN TO DRIVE BEFORE THE VEHICLE WOULD RESUME NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP RELAY BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 89,919.

    • Filed Jul 2014

      TL* THE CONTACT OWNS A 2003 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE ENGINE WOULD SUDDENLY MALFUNCTION AND INTERMITTENTLY CUT IN AND OUT AND MISFIRE. AFTER INSPECTING THE VEHICLE THE CONTACT DISCOVERED THAT THE REAR FUEL TANK STRAP HAD RUSTED AND SEPARATED CAUSING THE FUEL TANK TO HANG FROM THE SUB FRAME OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

    • Filed Jul 2013

      TL* THE CONTACT OWNS A 2003 FORD F-250 SD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A NOISE IN THE VEHICLE AND HE NOTICED THAT THE FUEL TANK WAS DRAGGING ON THE GROUND. THE CONTACT MENTIONED THAT THE FUEL TANK STRAPS FAILED WHICH CAUSED THE FUEL TANK TO NOT BE RESTRAINED PROPERLY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 56,000. *TR

    • Showing the 5 most recent of 14.
  • Diesel11
    • Filed May 2011

      2003 FORD F250 SUPER DUTY 4 DOOR 4X4 WITH 6.0 TURBO DIESEL WE HAVE HAD PROBLEMS WITH THE INJECTION SYSTEM CONSISTING OF OUR HAVING TO REPLACE SOME INJECTORS, GLOW PLUGS, AND FINALLY NOW THE FICM (FUEL INJECTION CONTROL MODULE) AND THE #8 FUEL INJECTOR . THE VEHICLE RUNS SLUGGISH, HESITANT, MISS FIRING, SEVERE VIBRATION. WE HAD A DIAGNOSTIC TEST DONE AND RECEIVED AN ESTIMATE FOR $1878.00 TO FIX THE ISSUE. I HAVE SEEN A LOT OF TALK ON THE INTERNET ABOUT THIS ISSUE HAVINGA RECALL BUT WHEN I CONTACTED MY DEALER THEY SAID THERE WERE NO CURRENT OPEN RECALLS FOR THIS VEHICLE. PLEASE INVESTIGATE. *TR

    • Filed Jul 2009

      I HAVE A 2003 FORD F250 W 7.3 DIESEL. LAST YEAR IT BROKE DOWN,JUST QUIT, FINALLY STARTED, NEED A NEW IN TANK PUMP, WAS TOLD BY FORD DEALER IT HAD ?!@#$% IN THE TANK, SPENT $1000. 2 WEEKS AGO IT START MESSING UP AGAIN. FORD SAID IT NEEDED A NEW COMPUTER,3 DAYS AFTER REPAIRED IT STARTED BUCKING AGAIN.FORD COULD NOT FIND ANYTHING. AFTER MAKING SEVERAL INQUIRES, I FIND FORD HAS A SERIOUS PROBLEM WITH THE COATING COMING OFF INSIDE THE FUEL TANK AND WREAKING PUMPS, FILTERS INJECTORS ETC. ALSO THEY ARE REFUSING TO DO ANYTHING. SINCE THIS CAN BE VERY DANGEROUS, QUITTING AT ANY TIME, I HOPE NHTSA WILL MAKE FORD FIX THIS PROBLEM OR ADVISE WHERE TO JOIN A CLASS ACTION SUIT, SINCE IM TIRED OG SPENDING MONEY AND NOT ABLE TO FINALLY FIX THIS PROBLEM AND DEPEND ON MY TRUCK. *TR

    • Filed Jun 2007

      FAILED THREE TIMES IN THE LAST 24 MONTHS - FUEL REGULATOR, OXYGEN SENSOR. WATER PUMP FAILED 06/23/07. *AK

    • Filed May 2005

      2003 FORD F250 FUEL LINE CRACKED AND FUEL BEGAN POURING ONTO THE ENGINE AND THE EXHAUST.*MR CONSUMER WAS IN A RAIN STORM AND WHEELS WERE THROWING UP ENOUGH WATER TO PREVENT A FIRE. NO ENGINE LIGHTS OR GAUGES CAME ON, JUST SEEING ALL THE SMOKE ALERTED CONSUMER. THE CONSUMER LOOKED UNDER THE VEHICLE AND SAW A PUDDLE OF DIESEL FUEL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN NOTICED THAT A CLAMP HOLDING THE STEEL LINE WAS THE CULPRIT. THEY INFORMED THE CONSUMER THAT THEY HAD SEEN SEVERAL WITH THE SAME PROBLEM. THE CONSUMER BELIEVES THE FUEL LINE SHOULD BE RE-ROUTED OR REPLACED WITH A LINE THAT CAN RESIST FATIGUE. *BF

    • Filed Feb 2005

      [XXX] 5/3/03 RECALL 03B06 6/4/03 AIR CONDITIONER FAILURE 6/17/04 AIR CONDITIONER FAILURE , AC BLEND DOOR BINDING ,PLENUM DEFECTIVE,HAD TO REMOVE DASHBOARD TO REPAIR 6/18/03 4X4 FAILED TO ENGAGE, FAULTY GEM MODULE 6/18/03 OIL LEAKING AT REAR OF MOTOR, REAR MAIN SEAL FAILURE, STILL LEAKING TO DATE 11/6/03 WATER SEPERATOR FAILURE, PERFORM RECALL 03E04, PERFORM RECALL 03L12 1/14/04 REAR HEATER LEAKING , REAR HEATER CORE FAILURE, REPLACE FUEL MANIFOLD,BECAUSE FUEL SEPERATOR LIGHT STILL WARNING 2/27/04 REAR MAIN SEAL LEAKING/ NO REPAIR OFFERED 3/11/04 REAR MAIN LEAKING / NO REPAIR OFFERED 5/17/04 AIR CONDITIONER FAILURE,FAULTY LINE CONECTION/REAR MAIN STILL LEAKING 6/10/04 REAR MAIN STILL LEAKING /NO REPAIR OFFERED 8/5/04 RECALL 04S15 PEFORMED/ TURBO FAILURE, UNRELATED TO RECALL 8/13/04 REAR MAIN STILL LEAKING/ NO REPAIR OFFERED 9/15/04 REAR MAIN STILL LEAKING / NO REPAIR OFFERED/POWER LOSS SINCE TURBO REPLACEMENT *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    • Showing the 5 most recent of 11.
  • Fuel/Propulsion System10
    1 involved a fire
    • Filed Jun 2022

      Fuel tank straps corrode causing fuel tank to fall off A recall was issued for other similar ford trucks, but this model was not included

    • Filed Oct 2019

      I HAVE PAID OVER $6.000 DOLLARS TO MY LOCAL FORD DEALER TO FIX MY TRUCK JUST TO HAVE THEM TELL ME THERE IS NO WAY TO FIX THE PROBLEM, ITS A DESIGN FLAW FROM FORD THAT CAN NOT BE FIXED. I HAVE BEEN BACK AND FORTH WITH FORD MOTOR COMPANY, I HAVE BEEN LIED TO, STRONG ALONG, CALLS NOT RETURNED AND SO ON. THE DESIGN FLAW HAS TO DO WITH THE EGR. AND TODAY ITS SEEMS THE 3RD NEW TURBO STOPPED WORKING AND THE MOTOR HAS STARTED TO HAVE A BAD VIBRATION. THIS HAS BEEN A NIGHTMARE AND EVEN THOUGH FORD KEPT TELLING ME THEY WILL TAKE CARE OF ME, NOTHING HAS HAPPENED. WHEN THE TURBO FAILED AS I WAS TRYING TO GET ONTO THE FREEWAY I HAD NO POWER AND NEARLY WAS REAR ENDED BY AN 18 WHEELER WHO WAS EXTREMELY ANGRY. I HAD TO STAY OFF THE FREEWAY ON OTHER ROADS TILL I COULD GET HOME. THE TRUCK DEVELOPED A BAD VIBRATION AND I WAS NOT SURE I WOULD GET IT HOME. IF I WOULD HAD BEEN TOLD BY FORD THE FIRST TIME I TOOK IT IN OF THE DESIGN FLAW AND THERE IS NO WAY TO FIX IT, I WOULD HAVE NEVER POURED SO MUCH MONEY INTO IT. IT IS A LEMON AND SHOULD HAVE BEEN RECALLED. I HAVE TALKED TO MANY PEOPLE AND RESEARCHED THIS TRUCK. I FOUND OUT FORD NEW OF THIS DESIGN FLAW AND THAT THEIR CUSTOMERS WOULD HAVE THESE PROBLEMS BUT RELEASED THE TRUCK TO US ANYWAY. I NOW CAN'T AFFORD TO PUT ANY MORE MONEY INTO THIS TRUCK, I CAN'T FIX IT, I CAN'T SELL IT, AND FORD WILL NOT DO ANYTHING TO HELP ME. WHEN I FOUND OUT I WAS LIED TO AND CAUGHT THEM AND SAID, I NOW YOU HAVE BEEN LYING TO ME AND I DO NOT TRUST YOU, I WAS LABELED A HOSTEL CUSTOMER. I ASK YOU, WHO LIKES TO BE LIED TO? THIS HAS BEEN GOING ON INTO 2 YEARS NOW. NOW I HAVE NO TRUCK. I AM INTERNING WHERE IT ASKS "WHEN THIS HAPPENED" TODAY'S DATE. PLEASE HELP. THANK YOU.

    • Filed Jul 2019

      TL* THE CONTACT OWNS A 2003 FORD F-250 SD. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FUEL TANK WAS HANGING DOWN. THE CONTACT LOOKED UNDERNEATH THE VEHICLE AND SAW THAT THE FUEL TANK STRAP WAS FRACTURED AND THE FUEL GAUGE WAS DAMAGED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 49,000.

    • Filed Nov 2018

      THE REAR FUEL TANK STRAP FAILED WHILE TRAVELING ON A STATE HIGHWAY.

    • Filed Aug 2018

      TL* THE CONTACT OWNS A 2003 FORD F-250. THE CONTACT STATED THAT THERE WAS RUST ASSOCIATED WITH THE FUEL STRAPS, WHICH FRACTURED AND CAUSED THE FUEL TANK TO HANG. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER RECALL CAMPAIGN NUMBER: 11S21, ALTHOUGH THE FAILURE WAS IDENTICAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

    • Showing the 5 most recent of 10.
  • Structure9
    • Filed Jun 2026

      The customer purchased a vehicle from Metro Motors on May 8, 2026, after visiting the dealership three times and speaking with multiple sales representatives. During each visit, the customer specifically stated that the vehicle would be used to tow a trailer and repeatedly asked whether it was safe and suitable for towing. The sales staff consistently represented that the vehicle was in good working condition, had low mileage, showed no significant issues on the Carfax report, and would be an excellent vehicle for towing. The customer was discouraged from test driving the vehicle because it was low on fuel, and sales staff stated that the only reason it had not sold was the snowplow attached to the front. Immediately after taking possession of the vehicle on May 8, the customer experienced a serious issue with the electronic parking brake repeatedly engaging while driving. The customer contacted Metro Motors on the next business day and was instructed by the manager, Nate, to bring the vehicle back. Metro Motors later determined that the parking brake cable was broken and that the brakes were in poor condition. After discussions, the dealership agreed to perform repairs if the customer paid for the parts. After the repairs were completed, the customer noticed smoke coming from the wheels and immediately returned the vehicle to Metro Motors. The dealership retained the vehicle but failed to communicate the nature of the problem or any repair costs until notifying the customer that the vehicle was ready for pickup on June 6, 2026. Before taking possession of the vehicle again, the customer arranged for an independent mechanic to inspect it. Although the dealership manager was initially hesitant to allow the inspection, he ultimately permitted it. The mechanic determined that the vehicle's frame was broken and that it was unsafe to operate, particularly for towing, which was the purpose repeatedly disclosed to Metro Motors before purchase.

    • Filed Mar 2017

      REPLACED 4 NEW TIRES ON MY FORD F-250 TRUCK 9/20/2013. YOKOHAMA GEOLANDAR H/T-S, LT235/85R16. ON APPROXIMATELY 5/10/2016, WHILE ON FREEWAY,BEGAN TO FEEL A VIBRATION WHILE DRIVING. FELT LIKE WHEEL OUT OF BALANCE. THE LEFT REAR TIRE TREAD CAME OFF THE TIRE CAUSING SEVERE DAMAGE TO THE TRUCK BED. APPROXIMATELY 28,500 MILES ON THE TIRES. TIRE REMAINED INFLATED. I CONTACTED YOKOHAMA TO OPEN A CASE FILE. I SENT THEM THE TIRE FOR EXAMINATION PER THEIR REQUEST. THEY SENT ME THE ANALYSIS BACK WITH A BUNCH OF PHOTOS BLAMING THE FAILURE ON ROAD DEBRIS. APPROXIMATELY 5 WEEKS LATER ON 7/2/2016 I EXPERIENCED THE SAME VIBRATION WHILE ON A TRIP OUT OF TOWN. THIS TIME THE RIGHT REAR TIRE TREAD CAME OFF THE TIRE CAUSING SEVERE DAMAGE TO THE RIGHT SIDE TRUCK BED. APPROXIMATELY 29,000 MILES ON THE SECOND TIRE. CONTACTED YOKOHAMA TO OPEN ANOTHER CASE FILE. CURRENTLY IN LITIGATION AS OF 3/3/2017 FOR $7,111 FOR VEHICLE DAMAGE AND 4 NEW TIRES. FORTUNATELY NOBODY WAS HURT BECAUSE OF THESE DEFECTIVE TIRES.

    • Filed Aug 2016

      TL* THE CONTACT OWNS A 2003 FORD F-250. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHO REPLACED THE OIL PUMP. THE CONTACT ALSO INDICATED THAT THERE WERE MULTIPLE FAILURES WITH THE VEHICLE. AT LEAST TWELVE FUEL INJECTORS WERE REPLACED BY THE DEALER AT LEAST TWELVE TIMES; HOWEVER, THE MAIN FAILURE WAS THE TURBO BRACKET BEING UNSTABLE. THE DEALER DIAGNOSED THAT THE FOUR BOLTS WERE RUSTED WITH CORROSION AND THE BOLTS, WHICH WERE NOT IN PLACE AND THE J-TUBE INTERNALLY FRACTURED. THE DEALER REPLACED THE FOUR BOLTS AND THE J-TUBE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

    • Filed Oct 2014

      ON 10/11/14 WE WERE TRAVELING FROM OUR HOME IN HAVELOCK, NC TO THE CHARLOTTE AREA. WITH ABOUT 20 MINUTES INTO THE TRIP WE FELT A VIOLENT VIBRATION AND THEN THE REAR PASSENGER TIRE BLEW! MIRACULOUSLY, MY HUSBAND WAS ABLE TO PULL HIS FORD F-250 PICKUP TO THE SIDE OF THE ROAD AND THANKFULLY NO ONE WAS HURT! THE TIRE WAS FLAT WITH MUCH OF THE TREAD SEPARATED FROM THE TIRE. ALSO, SIGNIFICANT DAMAGE WAS CAUSED TO THE WHEEL WELL OF THE TRUCK BECAUSE OF THE BLOWOUT. AFTER HAVING ALLSTATE MOTOR CLUB COME AND ASSIST US, AND REPLACE THE BLOWOUT, WE WERE ON OUR ROAD AGAIN. THREE DAYS LATER ON OCTOBER 14TH WE WERE HEADED BACK TO HAVELOCK WHEN ONCE AGAIN THE TRUCK BEGAN TO SHAKE VIOLENTLY. MY HUSBAND MADE IT TO MY BROTHER-IN-LAWS DRIVEWAY, GOT OUT AND NOTICED THE FRONT PASSENGERS TIRE HAD A MAJOR BUBBLE IN IT. WE ALMOST HAD A SECOND TIRE BLOWOUT! NOW WE WERE THINKING THERE MUST BE SOMETHING WRONG WITH THESE TIRES SINCE TWO OF THEM FAILED WITHIN 3 DAYS. THE TIRES ON OUR TRUCK ARE BF GOODRICH MUD TERRAIN T/A KM2 LT285/75R16 DOT # BFYUCF213810. THESE TIRES ON OUR PICKUP HAVE PLENTY OF TREAD LEFT ON THEM AND SHOULD NOT HAVE FAILED! I HAVE BEEN IN CONTACT WITH MICHELIN (THE PARENT COMPANY OF BF GOODRICH). THEY TOLD ME TO GO TO MY LOCAL FAMILY TIRE TO HAVE THEM INSPECT OUR TIRES AND THEN HAVE THEM CONTACT MICHELIN ON THEIR FINDINGS. THEY ALSO SAID I WOULD NEED THE BLOWN OUT TIRE, WHICH I NO LONGER HAVE, TO RECEIVE ANY COMPENSATION FOR THAT. I BELIEVE I AM IN FOR A "RUN AROUND" FROM MICHELIN BEFORE I RECEIVE (IF I DO RECEIVE) ANY KIND OF COMPENSATION. I'VE SEEN ONLINE TOO WHERE SEVERAL SIMILAR TIRES FROM BF GOODRICH HAVE BEEN RECALLED DUE TO TREAD SEPARATION. I DO BELIEVE THE TIRES MENTIONED ABOVE ARE UNSAFE AND COULD CAUSE LOSS OF LIFE! I ALSO BELIEVE MICHELIN IS PUTTING THE ALMIGHTY DOLLAR BEFORE HUMAN SAFETY! *TR

    • Filed Nov 2011

      VEHICLE HAS 7.3 LITER DIESEL ENGINE AND THE FORD 4R100 AUTOMATIC TRANSMISSION AND 4 WHEEL DRIVE. TRANSMISSION FAILED AT ABOUT 88,000 MILES DESPITE PROPER SERVICING SINCE NEW. IT WOULD INTERMITTENTLY STOP SHIFTING IN NORMAL USE AND BEGAN TO SLIP BADLY. ONLY SECOND GEAR WAS STILL WORKING WHEN I GOT IT TO THE DEALER THE NEXT DAY. THE TRANSMISSION WAS REPLACED AT MY EXPENSE ($3500+). THE REPLACEMENT TRANSMISSION FAILED IN A SIMILAR WAY AT ABOUT 135,000 MILES DESPITE BEING SERVICED AS REQUIRED BY THE DEALER. THEY ARE UNABLE TO OBTAIN A VALVE BODY FOR THIS TROUBLESOME ASSEMBLY AND IT HAS BEEN AT THE DEALER FOR NEARLY TWO WEEKS. THIS MODEL OF TRANSMISSION IS DEFECTIVE AND DANGEROUS ESPECIALLY IF YOU ARE TOWING AND LOSE ENGINE BRAKING DUE TO THE TRANSMISSION FAILING. FORD NO LONGER USES THIS TRANSMISSION AS IT HAS A HIGH FAILURE RATE. THE BODY HAS RUSTED THROUGH AT ONE OF THE CAB CORNERS AND OVER BOTH REAR WHEEL WELLS. FORD REPAIRED THE RUST THROUGH ONCE UNDER WARRANTY BUT THE RUST THROUGHS CONTINUE AND HAVE A NEGATIVE EFFECT ON THE INTEGRITY OF THE VEHICLE STRUCTURE AND PROTECTION OF IT'S OCCUPANTS IN THE EVENT OF A CRASH. A RUSTED BODY WOULD NOT PROTECT OCCUPANTS AS WELL AS AN AN UNRUSTED ONE. *KB

    • Showing the 5 most recent of 9.
  • Unknown or Other8
    1 involved a fire
    • Filed Jun 2026

      The customer purchased a vehicle from Metro Motors on May 8, 2026, after visiting the dealership three times and speaking with multiple sales representatives. During each visit, the customer specifically stated that the vehicle would be used to tow a trailer and repeatedly asked whether it was safe and suitable for towing. The sales staff consistently represented that the vehicle was in good working condition, had low mileage, showed no significant issues on the Carfax report, and would be an excellent vehicle for towing. The customer was discouraged from test driving the vehicle because it was low on fuel, and sales staff stated that the only reason it had not sold was the snowplow attached to the front. Immediately after taking possession of the vehicle on May 8, the customer experienced a serious issue with the electronic parking brake repeatedly engaging while driving. The customer contacted Metro Motors on the next business day and was instructed by the manager, Nate, to bring the vehicle back. Metro Motors later determined that the parking brake cable was broken and that the brakes were in poor condition. After discussions, the dealership agreed to perform repairs if the customer paid for the parts. After the repairs were completed, the customer noticed smoke coming from the wheels and immediately returned the vehicle to Metro Motors. The dealership retained the vehicle but failed to communicate the nature of the problem or any repair costs until notifying the customer that the vehicle was ready for pickup on June 6, 2026. Before taking possession of the vehicle again, the customer arranged for an independent mechanic to inspect it. Although the dealership manager was initially hesitant to allow the inspection, he ultimately permitted it. The mechanic determined that the vehicle's frame was broken and that it was unsafe to operate, particularly for towing, which was the purpose repeatedly disclosed to Metro Motors before purchase.

    • Filed Apr 2022

      When the truck accelerates and reaches about 40-5mph the truck begins to wobble sideways. This wobbling sensation shakes the steering wheel violently and as the speed increases so does the shake. I have not had the truck over 65mph as it becomes unmanageable and is very hard to keep in its lane. The tyres are wearing funny as a result. All 4 wheels are wearing a band around both the inside and outside of the tyres.

    • Filed Jun 2016

      I HAVE HAD SEVERAL PROBLEMS WITH THE SPARK PLUGS BLOWING OUT OF MOTOR AND BREAKING COIL CAUSING IT TOO LEAK FUEL VAPORS OUT POSSIBLY CAUSING A FIRE THIS HAS HAPPENED SEVERAL TIMES. THREE DIFFERENT CERTIFIED MECHANICS HAVE ADVISED THIS IS CAUSED TO DEFECT IN THE ALUMINUM HEADS FROM FACTORY NOT HAVING ENOUGH THREADS CAUSING THE SPARK PLUG TO BLOW OUT. POSSIBLY CAUSING INJURY OR FIRE. THIS ISSUE NEEDS ADDRESSED AS IT IS A SAFETY CONCERN. WE HAD A SMALL ENGINE FIRE CAUSING SLIGHT DAMAGE TO ENGINE COMPARTMENT THAT HAD TO BE REPAIRED.

    • Filed Jan 2011

      MY SPARK PLUG WAS EJECTED OUT OF THE CYLINDER HEAD WHILE DRIVING. THE THREADS WERE RIPPED OUT AND DAMAGED THE COIL PACK ATTACHED TO THE SPARK PLUG. MY VEHICLE IS A 2003 FORD F-250, V-8 5.4 LITER TRITON ENGINE. *TR

    • Filed Jul 2005

      I HAVE A FACTORY SONIC BLUE PAINT JOB ON MY TRUCK AND THE PAINT IS PEELING OFF OF MY TRUCK AT THE TOP OF MY WINDSHIELD. *NM

    • Showing the 5 most recent of 8.
  • Equipment6
    • Filed Apr 2009

      FORD F250 SUPER DUTY 6.0L DIESEL; 130,000 MILES HIGH PRESSURE OIL PUMP GOES OUT. ALL FUEL INJECTORS NEED REPLACING, HIGH PRESSURE FUEL REGULATOR DISINTEGRATES. AT 99,000 THE TURBO HAD A LEAK, WE HAD TO HAVE THE TRUCK TOWED TO FORD DEALER. THIS TRUCK SHOULD NOT NEED THESE REPAIRS THIS SOON, SOMETHING IS WRONG. DAD WAS A DIESEL MECHANIC, THIS IS VERY FAULTY EQUIPMENT. TRUCK HAS HAD ALL REGULAR MAINTENANCE. TRUCK JUST LOSES POWER SUDDENLY. *TR

    • Filed Oct 2008

      MY HUSBAND AND I WERE PULLING OUR CAMPER TO VIRGINIA FOR VACATION AND HALF WAY THERE WE COULD SMELL ANTIFREEZE. BY THE TIME WE GOT TO MARTINSVILLE AND GOT OUR CAMPER BACKED UP AT THE CAMPGROUND WHITE SMOKE WAS COMING OUT OF OUR TAILPIPE AND LATER OVERHEATED. WE CALLED AAA THE NEXT MORNING AND HAD IT TOWED TO A LOCAL DEALER WHERE THEY HAD INFORMED US THAT IT WAS THE EGR COOLER. THEY PUT THE NEW EGR COOLER ON AND WE GOT OUR TRUCK BACK 2 DAYS LATER. WE DID NOT DRIVE THE TRUCK ANYMORE UNTIL WE WERE PULLING OUR CAMPER HOME TO OHIO AND NOTICED THE SAME THINGS WERE HAPPENING. THE WHITE SMOKE AND ANTIFREEZE SMELL WE ALSO HAD LOSS OF POWER. I MADE MY HUSBAND PULL OVER AND LOW AND BEHOLD WE HAD NO ANTIFREEZE IN THE TRUCK. THE DEALERSHIP HAD PUT 2 BOTTLES OF ANTIFREEZE AND CHANGED OUR OIL BECAUSE OF ANTIFREEZE IN THE OIL. WE CALLED THE DEALERSHIP AND THEY TOLD US TO TRY AND LIMP IT HOME. WE WERE NOT GOING TO BE ANY PART OF THAT AND ASKED THE GAS STATION ATTENDANT WHERE THE CLOSEST FORD DEALERSHIP WAS LOCATED. THEY TOLD US THE GET OFF THE NEXT EXIT AND GO 1/2 MILE UP THE ROAD. WE MADE IT A 1/4 MILE FROM THE DEALERSHIP AND HAD TO PULL OVER BECAUSE TRUCK WAS OVERHEATING. TRIED TO START TRUCK BACK UP AND NOTHING. GOT A TOW TRUCK TO TOW US TO THIS DEALERSHIP WHERE THEY TOLD US OUR ENGINE WAS VAPOR LOCKED. WE ONLY HAD GONE 130 MILES FROM THE OTHER DEALERSHIP BEFORE THIS HAPPENED. DEALERSHIP IS TELLING US THAT FORD HAS BEEN HAVING ISSUES WITH THE 6.0 LITER V6 F-250 SUPER DUTY DIESEL ENGINES. HAVE AN ONGOING LAWSUIT WITH DEALERSHIP AND FORD. WOULD LIKE TO KNOW OF OTHER ISSUES WITH THESE TRUCKS BECAUSE WE ARE OVER WARRANT BY 2,000 MILES. *TR

    • Filed Oct 2007

      9/11/05 PURCHASED 4/29/06 TRUCK STALLED TOWED INTO RANCHO FORD 5/11/06 TRUCK REPAIRED 2/6/07 TUNE-UP PERFORMED AT NORTH COUNTY FORD ($525.01) ?ENGINE LIGHT IS ON? NOTED ON INVOICE. TRUCK RETURNED SAME DAY. TECHNICIAN STATED ?ENGINE LIGHT CAUSED BY BAD GLOW PLUG. NOT A MAIN CONCERN.? 9/27/07 OIL CHANGE 9/28/07 SPOKE WITH TECHNICIAN: ICP CONNECTOR, ENGINE HARNESS, INJECTOR HARNESS AND INJECTORS 6 AND 7 ARE BAD AND NEED TO BE REPLACED 9/28/07 I CALLED FORD CUSTOMER SERVICE AND ASKED FOR A TOTAL REIMBURSEMENT OR A NEW TRUCK 10/3/07 RECEIVED TRUCK BACK 10/4/07 RECEIVED CALL STATING FORD BELIEVES ALL WORK IS COMPLETE AND CLAIM IS DENIED. 10/13/07 TRUCK WILL NOT START 10/15/07 CALLED FORD ASKING FOR NEW TRUCK 10/16/07 RECEIVED CALL FROM RANCHO FORD STATING: INJECTOR HARNESS AND NUMBER 8 INJECTOR ARE BAD 10/22/07 RECEIVED CALL FROM STATING FORD WILL NOT COVER THE COST OF THE TOWING AND THE REQUEST FOR REPLACEMENT HAS BEEN DENIED. 10/24/07 RECEIVED TRUCK FROM RANCHO FORD REPAIRS SEEMED TO MIRROR WHAT NORTH COUNTY FORD HAD DONE. 10/25/07 SENT EMAIL TO (GM NORTH COUNTY FORD) AND (GM RANCHO FORD) THAT CONTAINED THIS TIMELINE. 10/25/07 SPOKE WITH FROM NORTH COUNTY FORD AND HE STATED THAT HE DID NOT UNDERSTAND WHY FORD WOULD NOT COVER THE TOWING BECAUSE IT WAS UNDER WARRANTY. HE ALSO STATED THAT THE ENGINE THAT IS IN MY TRUCK (THE 6.0L) ARE KNOWN TO HAVE THESE PROBLEMS AND HE HAS SEEN ?MANY? CASES WHERE ALL THE INJECTORS NEED TO BE REPLACED. I ASKED WHY HIS INVOICE STATED AFTER REPAIRS TO INJECTORS 6 AND 7, ?ALL INJECTORS GOOD? AND JUST TEN DAYS LATER INJECTOR 8 NEEDED TO BE REPLACED. HE SAID FORD DOES NOT ALLOW THE DEALERSHIPS TO REPLACE PARTS UNTIL COMPLETE FAILURE. BASICALLY INJECTOR 8 COULD HAVE TESTED POOR AND THEY WERE NOT ABLE TO REPLACE IT. *TR

    • Filed Jul 2006

      I HAD A NEAR WRECK IN MY 2003 F250 SUPER DUTY CREW CAB, LARRIAT TRIM PACKAGE WHEN THE OVERHEAD CONSOLE BECAME DISLODGED FROM THE ROOF OF THE CAB, AND FELL INTO THE INTERIOR OF THE CAB LANDING AT MY FEET, AND INTERFERING WITH THE GAS AND BRAKE PEDALS. NO FIRE OR WRECK, BUT CERTAINLY A NEAR MISS. I AM AWARE THAT THE HARD PLASTIC MOLDING AROUND THE OVERHEAD CONSOLE IS VERY BRITTLE, AND CAN CRACK AND BECOME DISLODGED IN NOT JUST MY TRUCK, BUT MANY OTHER PEOPLE THAT I HAVE QUESTIONED REGARDING THIS MATTER. I WAS EVEN INFORMED BY A LOCAL DEALERSHIP THAT THEY CANNOT KEEP THIS ITEM IN STOCK IN THEIR PARTS DEPARTMENT BECAUSE EVERYONE'S OVERHEAD CONSOLES ARE BREAKING. THIS IS A RATHER LARGE PIECE OF PLASTIC THAT CAN INTERFERE WITH THE DRIVERS ABILITY TO CONTROL THE VEHICLE, AND IS A SAFTEY MATTER THAT SHOULD BE ADDRESSED. OBVIOUSLY THE PARTICULAR TYPE OF PLASTIC USED TO MOLD THIS CONSOLE IS NOT APPROPRIATE, AND SHOULD BE REPLACED WITH A MORE PLYABLE, AND LESS BRITTLE MATERIAL, OR IT SHOULD BE BETTER SECURED TO THE ROOF OF THE VEHICLE TO AVOID COMPLAINTS SUCH AS THIS. *JB

    • Filed Jan 2004

      ON GOING PROBLEMS WILL STALL AT HIGHWAY SPEEDS CAN'T PULL ACROSS INTERSECTION LOSS OF POWER TRANS WILL SHIFT OR NOT STEERING ALL OVER ROAD SMOKES BADDLY WHEN STARTED

    • Showing the 5 most recent of 6.
  • Wheels4
    • Filed Mar 2017

      REPLACED 4 NEW TIRES ON MY FORD F-250 TRUCK 9/20/2013. YOKOHAMA GEOLANDAR H/T-S, LT235/85R16. ON APPROXIMATELY 5/10/2016, WHILE ON FREEWAY,BEGAN TO FEEL A VIBRATION WHILE DRIVING. FELT LIKE WHEEL OUT OF BALANCE. THE LEFT REAR TIRE TREAD CAME OFF THE TIRE CAUSING SEVERE DAMAGE TO THE TRUCK BED. APPROXIMATELY 28,500 MILES ON THE TIRES. TIRE REMAINED INFLATED. I CONTACTED YOKOHAMA TO OPEN A CASE FILE. I SENT THEM THE TIRE FOR EXAMINATION PER THEIR REQUEST. THEY SENT ME THE ANALYSIS BACK WITH A BUNCH OF PHOTOS BLAMING THE FAILURE ON ROAD DEBRIS. APPROXIMATELY 5 WEEKS LATER ON 7/2/2016 I EXPERIENCED THE SAME VIBRATION WHILE ON A TRIP OUT OF TOWN. THIS TIME THE RIGHT REAR TIRE TREAD CAME OFF THE TIRE CAUSING SEVERE DAMAGE TO THE RIGHT SIDE TRUCK BED. APPROXIMATELY 29,000 MILES ON THE SECOND TIRE. CONTACTED YOKOHAMA TO OPEN ANOTHER CASE FILE. CURRENTLY IN LITIGATION AS OF 3/3/2017 FOR $7,111 FOR VEHICLE DAMAGE AND 4 NEW TIRES. FORTUNATELY NOBODY WAS HURT BECAUSE OF THESE DEFECTIVE TIRES.

    • Filed Dec 2016

      I HAVE AMERICAN EAGLE - 20 " EAGLE ALLOY WHEELS. THEY ARE APPROXIMATELY 24 MONTHS OLD. THIS SUMMER A SPOKE CRACKED ALL THE WAY THROUGH ON ONE WHEEL. THE DEALER WOULD NOT WARRANTY IT AND I HAD TO PURCHASE A REPLACEMENT. THIS WEEK I NOTICED ANOTHER OF THE WHEELS CRACKED ALL THE WAY THROUGH. I HAVE NOT HIT ANY MAJOR POT HOLES, CURBS OR ANYTHING ELSE. MY TRUCK IS NOT A WORK TRUCK OR USED FOR MUDDING OR OFF ROAD, IT IS A PAVEMENT PRINCESS DRIVEN BACK AND FORTH TO WORK. I AM WORRIED THERE IS A MANUFACTURER DEFECT AND THAT THE WHEELS ARE NOT SAFE.

    • Filed Sep 2003

      CONSUMER STATED WHILE DRIVING NOTICED VIBRATION. VEHICLE WAS SERVICED, TECHNICIAN CHANGED RIM, BUT TIRES STILL HAVE PROBLEMS.*AK TECHNICIAN PUT FOUR MICHELIN TIRE ON THE VEHICLE. VIBRATION CONTINUED TO EXIST. CONSUMER DON'T THINK ITS THE TIRES, SHE BELIEVES IT'S SOMETHING MAJOR LIKE THE DRIVESHAFT. *PH

    • Filed Jun 2003

      THE WHEELS WERE SOFT AND BENT UNDER NORMAL DRIVING CONDITIONS, DUE TO A DEFECT, THE VEHICLE HAD 3 SEPARATE SETS OF TIRES AND EXPERIENCED EXCESSIVE VIBRATION WHILE DRIVING. *JB *CB *JB

  • Exterior Lighting3
    1 involved a fire
    • Filed Aug 2016

      TL* THE CONTACT OWNS A 2003 FORD F-250. THE CONTACT STATED THAT IN ORDER TO KEEP THE VEHICLE'S ENGINE ON, THE HAZARD LIGHTS AND HEADLIGHTS HAD TO BE ACTIVATED; HOWEVER, THE LIGHTS DID NOT ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

    • Filed May 2006

      VEHICLE IS 2003 FORD SUPER DUTY F250. WITH 27K MILES. BRAKE LIGHT FAILURE CREATED A NEAR ACCIDENT. MANUAL TROUBLESHOOTING INDICATES A FAILURE OF THE MULTI-FUNCTION SWITCH ASSOCIATED WITH THE TURN SIGNALS. HAZARD LIGHT DO NOT FUNCTION EXCEPT FOR RT. HAND FRONT YELLOW LIGHT. VEHICLE WAS RECENTLY REPAIRED FOR DEFECTIVE FUEL LEVEL ACTUATOR UNDER WARRANTY AND PROBLEM POSSIBLY STARTED AFTER THAT. *NM

    • Filed Oct 2003

      AFTER TOWING MY TRAILER SEVERAL BLOCKS I PULLED OVER AT MY DESTINATION AND REALIZED MY TRAILER LIGHTS HAD GONE OUT. THIS IS UNUSUAL BECAUSE THE TRAILER JUST MADE A 2500 MILE TRIP WITH NO PROBLEMS. AFTER CHECKING THE CONNECTIONS AND OPENING UP THE FUSE BOX TO LOOK FOR BLOWN FUSES I WENT BACK TO CHECK THE LIGHTS AGAIN. UPON RETURNING TO THE TRUCK SEVERAL MINUTES LATER I FOUND THE FUSE BOX AND A PORTION OF THE DASHBOARD IN FLAMES. I SMOTHERED THE FIRE AND FOUND ALL THE ELECTRONICS TO WORK WITH THE EXCEPTION OF THE PASSENGER POWER SEAT AND THE TRAILER LIGHTS AND BRAKES. THE VEHICLE IS A 2003 FORD SUPERDUTY LARIAT F-250 5.4L *LA

  • Air Bags2
    2 involved a crash
    • Filed Nov 2017

      TL* THE CONTACT OWNS A 2003 FORD F-250. WHILE DRIVING 30 MPH, THE CONTACT CRASHED INTO THE DRIVER'S SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT INJURED HIS HEAD AND SHOULDER, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT DROVE 10 MPH TO HIS HOME. THE VEHICLE WAS TOWED THREE DAYS LATER TO VISELIA AUTO BODY FOR REPAIRS. THE CONTACT WENT TO MONARCH FORD (132 N D ST, EXETER, CA 93221, (559) 592-3800), BUT DID NOT RECEIVE ASSISTANCE. THE FAILURE MILEAGE WAS 345,555. *BF *TR

    • Filed Jan 2006

      DT*: THE CONTACT STATED WHILE DRIVING AT 55 MPH THE VEHICLE HIT A PATCH OF BLACK ICE AND FISH TAILED. THE VEHICLE WENT OUT OF CONTROL, FLIPPED END OVER END AND LANDED IN THE MEDIAN. THE PASSENGER AND DRIVER WERE NOT WEARING SEAT BELTS. THE DRIVER DIED AS A RESULT OF INJURIES SUSTAINED IN THE ACCIDENT AND THE PASSENGER SUSTAINED MINOR INJURIES. THE AIRBAGS DID NOT DEPLOY. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS A TOTAL LOSS. *NM UPDATED 2/7/2006 - *NM

  • Other2
    • Filed Mar 2008

      WHEN IN A SLOW ACCELERATION THE MOTOR RPM WILL RACE AND YOU HAVE TO QUICKLY APPLY THE BRAKE IN ORDER TO AVOID A MISHAP. THE NEXT THING THAT IS A SAFETY HAZARD IS THE CAB FILLS WITH DIESELS FUMES. MAKING EVERYONE NAUSEAS. ACCELERATION FROM STOP VEHICLE BILLOWS WHITE SMOKE AND IS SLUGGISH. *TR

    • Filed Jun 2004

      THE GAS GAUGE REGISTERS FALSE READING OF GASOLINE CAUSING THE VEHICLE TO RAN OUT OF GAS. CONSUMER DROVE THE VEHICLE TO THE DEALER AND THE MECHANIC DETERMINED THAT THE FUEL GAUGE SYSTEM NEEDED TO BE REPLACED DUE TO A WORN OUT SENSOR. *AK

  • Visibility/Wiper1
    • Filed May 2018

      THE CHECK ENGINE LIGHT CAME ON AND WE PULLED OVER THEN WHEN I PUT THE TRUCK INTO DRIVE TO PULL OUT IT BARELY MOVED. WE WERE ALMOST HIT BC THE TRUCK WOULDN'T MOVE SO I PUT IN IN REVERSE TO GET OUT OF THE ROAD AND IT DID FINE. SO I TRIED TO PULL OUT AGAIN N DRIVE AND AGAIN IT WOULDN'T GO NO MATTER HOW MUCH GAS I GAVE IT. IT SOUNDS LIKE SOMETHING IS DROWNDING OUT OR IT ISN'T GETTING GAS. BUT LIKE I SAID. IT WON'T GO FORWARD IN DRIVE OR 1ST OR 2ND. ONLY IN REVERSE WILL IT MOVE NORMALLY. THIS IS MAJOR!!! I CAN'T HAVE MY KIDS AT RISK BC THERE'S SOMETHING WRONG WITH THE TRUCK. I HAVE ONLY HAD THE TRUCK ABOUT 3 WEEKS SO IT'S VERY FRUSTRATING.

  • Visibility1
    1 involved a crash
    • Filed Apr 2004

      VEHICLE IDENTIFICATION NUMBER (VIN): 1FTNF1L33ED16623. I HAVE BEEN CONCERNED WITH THE INABILITY TO NAVIGATE SAFELY THROUGH LANE CHANGES WITH THIS TRUCKS NARROW FIELD OF VIEW AND THE SMALL WIDE ANGLE MIRROR IS DISTRACTING AND USELESS. THE BLIND SPOT CREATED BY THE BED BOX IS NOT UNLIKE MY 1996 F250 SUPPER CAB TRUCK AND CAMPER, A TRUCK WITH VIRTUALLY THE SAME VISUAL IMPARITY AS THIS WORK TRUCK WITH THE STAHL SENTINEL COVERALL. I HAVE NO SUCH CONCERNS WITH MY OWN TRUCK IT HAS A SINGLE WIDE ANGLE MIRROR (CONVEX) THAT I HAVE HAD ON TWO FORD TRUCKS SENSE 1980. THE REASON THIS 2003 TRUCK CONCERNS ME IS THAT THE BLIND SPOT FROM THE STAHL SENTINEL COVERALL IS COMPOUNDED 80% MORE BY FORDS 2003 EXTENDABLE MIRROR WITH SUCH A NARROW FIELD OF VIEW ON THE UPPER MIRROR AND A HARD TO FOCUS DISTRACTING LOWER MIRROR. I FIND THIS MIRROR ON THE PASSENGER SIDE VERY DISAPPOINTING, DISTRACTING, A LIMITED VIEW AND EVEN CONFUSING ESPECIALLY WHEN MAKING LANE CHANGES. WHEN THE MIRROR IS ADJUSTED OUT TO SEE THE ADJACENT LANE YOU FIND THAT IT IS VERY DISORIENTING BECAUSE YOU CAN'T SEE THE RIGHT EDGE OF YOUR TRUCK SO IT IS HARD TO TRUST WHAT THE MIRROR IS SHOWING YOU! HELL YOU COULD BE SEEING TWO LANES OVER! AGAIN I THINK THE SOLUTION IS: FORD SHOULD OFFER AN OPTION OR REPLACEMENT OF THE TOP MIRROR WITH A WIDE ANGLE MIRROR (CONVEX). I WOULD THINK THAT FORD WOULD WANT TO INVESTIGATE THIS SAFETY ISSUE FURTHER. AFTER ALL 20 YEARS AGO THE CONVEX PASSENGER SIDE MIRROR WAS INTRODUCED FOR THAT REASON AND THE COMPLAINTS WERENT ABOUT COVERAGE BUT ABOUT JUDGING DISTANCES. SO WHEN INNOCENT FAMILIES GET SIDE SWIPED GOING DOWN THE INTERSTATE AT A HIGH RATE OF SPEED YOU GOING TO BLAME THE DRIVER EVEN THOUGH FORD HAS INTRODUCED A FAULTY MIRROR DESIGN JUST TO MAKE THE RANCHERS HAPPY PULLING AND BACKING UP THERE HAY WAGONS!! AND NOT GIVE THE CAMPER HAULERS AND WORK TRUCK BED BOXS A DECENT PASSENGER MIRROR REPLACEMENT.*AK

  • Electronic Stability Control1
    • Filed Jan 2004

      VEHICLE WAS UNSTABLE. IT LURCHED/PULSATED. WHEN VEHICLE WAS IN PARK POSITION IT MOVED FORWARD. THIS HAPPENED 3 TIMES EARLIER. *AK

  • Air1
    • Filed Dec 2003

      2003 F-250 6.0 DIESEL. WHEN STANDING ON BRAKES TURNS VIOLENTLY TO THE LEFT. CONTACTED SALES DEALER: 3K MI. BRAKES NEED BRAKING IN. IN SERVICE DEALER: 12K MI. REPLACE CALIPERS ON DRIVER FRONT WHEEL. IN SERVICE DEALER: 25K MI. REPLACE COMPLETE BRAKING SYSTEM FRONT / REAR. DID NOT REPLACE HOSES. DID NOT CHECK PRESSURE. ADVISED THEY COULD NOT REPAIR AND TOLD ME TO GO TO ANOTHER DEALER AND TRADE UP. CONTACTED CUST. SERVICE WHO THEN ADVISED OWNER/DEALER TO "EXHAUST AVAILABLE RESOURCES." OWNER ADVISED THEY HAD DONE SO AND HANDED ME MY KEYS. SORRY. IMMEDIATELY PLACED IN SERVICE WITH ANOTHER DEALER 30 M AWAY. AGAIN, COMPLETE BRAKE SYSTEM REPLACED. WAS ABLE TO CHANGE BRAKES TO VEAR TO THE RIGHT..BUT UNABLE TO REPAIR PER FACTORY SPEC. ADVISED VEHICLE UNSAFE. FIELD REP CONTACTED AND IS TO INSPECT. NOTE: TRUCK HAS BEEN IN SHOP FOR REPAIR FOR OVER 5 WEEKS. LATEST SERVICE REP HAS ALLOWED RENTAL USAGE.

  • Parking Brake1
    • Filed Dec 2003

      TRUCK ROLLED BACK IN PARK 2 DIFFERENT TIMES ABOUT 2 OR 3 FEET AND SORT OF CAUGHT GEARS AND STOPPED. THE TRUCK WAS ON A SMALL INCLINE BOTH TIMES IN DIFFERENT PLACES THERE WAS SNOW ON THE GROUND BUT NOT ICE AND IT ROLLED ALL THE TIRES WHEN IT MOVED. *LA

  • Seats1
    1 involved a fire
    • Filed Oct 2003

      AFTER TOWING MY TRAILER SEVERAL BLOCKS I PULLED OVER AT MY DESTINATION AND REALIZED MY TRAILER LIGHTS HAD GONE OUT. THIS IS UNUSUAL BECAUSE THE TRAILER JUST MADE A 2500 MILE TRIP WITH NO PROBLEMS. AFTER CHECKING THE CONNECTIONS AND OPENING UP THE FUSE BOX TO LOOK FOR BLOWN FUSES I WENT BACK TO CHECK THE LIGHTS AGAIN. UPON RETURNING TO THE TRUCK SEVERAL MINUTES LATER I FOUND THE FUSE BOX AND A PORTION OF THE DASHBOARD IN FLAMES. I SMOTHERED THE FIRE AND FOUND ALL THE ELECTRONICS TO WORK WITH THE EXCEPTION OF THE PASSENGER POWER SEAT AND THE TRAILER LIGHTS AND BRAKES. THE VEHICLE IS A 2003 FORD SUPERDUTY LARIAT F-250 5.4L *LA

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.

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