2012 Ford F-250 Super Duty

What owners should know

Covers 2011–2016 · 6.7L Power Stroke diesel · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2012 Ford F-250 Super Duty. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Front-end shake (death wobble)

  Moderate DIY

  Signs: Violent shaking of the steering wheel and front end after hitting a bump, usually at 45+ mph. Slowing down hard is often the only way to stop it.

  Fix: Find and replace the worn parts, most often the track bar or its bushings, then check ball joints, tie rod ends, the drag link and alignment. A new steering stabilizer alone usually only hides the problem.

  Shop: track barShop: steering stabilizer▶ How-to videos

• High-pressure fuel pump (CP4) failure

  Easy DIY

  Signs: Sudden stalling or no-start, low fuel pressure codes, metal in the fuel filter. Often there's little warning.

  Fix: Prevention is the fix you can do: change both fuel filters on schedule, drain the water separator, and buy fuel from busy stations. Some owners add a kit that keeps pump debris away from the injectors. A failed pump usually means a full fuel system replacement at a diesel shop.

  Shop: fuel filter kitShop: CP4 disaster prevention kit▶ How-to videos

• 6.7L exhaust temperature (EGT) sensor failure

  Moderate DIY

  Signs: Check engine light, reduced power, or the engine shutting down. Most common on 2011–2012 trucks.

  Fix: Scan for codes to find which sensor failed and replace it. There are four on the exhaust.

  Shop: 6.7 Powerstroke EGT sensor▶ How-to videos

• 6.7L coolant leaks

  Moderate DIY

  Signs: Low coolant, a sweet smell, dried coolant crust on the upper radiator hose fitting, radiator or coolant bottle.

  Fix: Find the source. The upper radiator hose O-ring is a common and simple fix. Radiators and coolant bottles are bigger jobs.

  Shop: 6.7 Powerstroke upper radiator hoseShop: 6.7 Powerstroke degas bottle▶ How-to videos

• 6.7L DEF heater and NOx sensors

  Moderate DIY

  Signs: DEF or exhaust fluid warnings, reduced power, check engine light.

  Fix: Scan for codes. Common fixes are a NOx sensor or the DEF heater and pump assembly.

  Shop: 6.7 Powerstroke NOx sensor▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Steering

  Dec 2020 · #20E090000

  Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.

  Risk and fix

  Risk: If the steering locks, it can increase the risk of a crash.

  Fix: Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.

• Power Train:Automatic Transmission

  Dec 2011 · #11V582000

  FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, “THEFT PROTECTION.” THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.

  Risk and fix

  Risk: THIS WILL ALLOW THE OPERATOR TO INADVERTENTLY SHIFT THE VEHICLE INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED, INCREASING THE RISK OF A CRASH OR INJURY TO A NEARBY PEDESTRIAN.

  Fix: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE SHIFT INTERLOCK SWITCH FUNCTION AND REPLACE THE SWITCH IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Suspension139

  1 involved a crash

  • Filed Apr 2026

    Over 1 year (2025) steering front end shaking began. Our dealership on oil changes did not tell us to watch for anything and we should have been warned. When the shaking occurred we changed Ford shock asborbers from Ford dealership. Problem still occured. We lost faith in Ford and our regular dealership. We then at Moore's tires purchased 4 Michelin premium tires for F250 heavy duty truck and told them about the severe shaking in front end that we will crash because we can't maintain control only to pull off the road with a prayer. Very difficult when this happens on the route 80 highway going 70 mph speed limit. So, Moore's tires store replaced with new tires and replaced some suspension parts thinking they fixed it but not sure. No recall to alert any Ford owners or repair shops... no warnings to anyone. We spent over $7,000. in trying to solve the front end shaking issue. We are lucky we did not die in an accident caused by the front end shaking and no steering control. We want re-imbursement and full repair as the problem is still happening. our family and all of us have Been a Ford customer for over 60 plus years. But not feeling confident or safe with purchasing a new ford vehicle going forward. This can NOT happen that Ford is allowing this risk to potentially kill people due to their neglegence in quality and recall for safety.

  • Filed Apr 2025

    Driving on Pa turnpike twice this year and at 70 mph my 2012 ford f 250 with 79000 miles on it started shaking uncontrollably , had my wife and granddaughter with me and they cried and screamed till it stopped. Going to the dealer to see what Ford is going to fix for me before someone is killed ! Hopefully a recall or free fix! I have been educated that this has been an on going issue in many F250 Fords.

  • Filed Nov 2024

    Today 11/21/24, I notified my husband as I am driving up the ramp going 50 my ford started to shake hard. I had to hold on to the steering wheel and pull over with out pressing the break. I came to a stop and kept him on the phone in case I were to flip over. The vehicle stopped wobbling and I started up again. I was not able to drive but less than 40 and again the wobble coming back. The commute for me was over 1 hour. I would not make it alive home. This vehicle had to go to the shop as if I were to drive home I would not be alive at this moment

  • Filed Sep 2024

    The front suspension randomly shakes when doing speeds above 60 on the freeway. It’s very dangerous especially because we almost experienced running into a semi while driving on I-50 between a cement construction wall and the semi. I find it hard to believe that Ford will NOT own up to this. There is clearly a history of this. I simply want my front suspension fixed to meet safety standards.

  • Filed Mar 2024

    The contact owns a 2012 Ford F-250. The contact stated that while driving 50 MPH, the vehicle drove over a bump and experienced the death wobble. The contact pulled over and slowed down to stabilize the vehicle. The vehicle was taken to the dealer, where it was diagnosed and repaired, however, the failure recurred. The contact stated the vehicle was repaired six times for the failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 128,000. The VIN was not available.

  • Showing the 5 most recent of 139.
• Steering130

  • Filed Apr 2026

    Over 1 year (2025) steering front end shaking began. Our dealership on oil changes did not tell us to watch for anything and we should have been warned. When the shaking occurred we changed Ford shock asborbers from Ford dealership. Problem still occured. We lost faith in Ford and our regular dealership. We then at Moore's tires purchased 4 Michelin premium tires for F250 heavy duty truck and told them about the severe shaking in front end that we will crash because we can't maintain control only to pull off the road with a prayer. Very difficult when this happens on the route 80 highway going 70 mph speed limit. So, Moore's tires store replaced with new tires and replaced some suspension parts thinking they fixed it but not sure. No recall to alert any Ford owners or repair shops... no warnings to anyone. We spent over $7,000. in trying to solve the front end shaking issue. We are lucky we did not die in an accident caused by the front end shaking and no steering control. We want re-imbursement and full repair as the problem is still happening. our family and all of us have Been a Ford customer for over 60 plus years. But not feeling confident or safe with purchasing a new ford vehicle going forward. This can NOT happen that Ford is allowing this risk to potentially kill people due to their neglegence in quality and recall for safety.

  • Filed Dec 2025

    I bought this truck used from a dealership in 2022-23 haven't really had any problems till about 2 months ago. Front end started a wobble. A friend of mine just sent me information NHTSA put out about the Death Wobble. I believe it expired in 2024. I never received any kind of recall on this. I was wondering if it would still be something I could get looked into. Thank you.

  • Filed Apr 2025

    Driving on Pa turnpike twice this year and at 70 mph my 2012 ford f 250 with 79000 miles on it started shaking uncontrollably , had my wife and granddaughter with me and they cried and screamed till it stopped. Going to the dealer to see what Ford is going to fix for me before someone is killed ! Hopefully a recall or free fix! I have been educated that this has been an on going issue in many F250 Fords.

  • Filed Nov 2024

    Today 11/21/24, I notified my husband as I am driving up the ramp going 50 my ford started to shake hard. I had to hold on to the steering wheel and pull over with out pressing the break. I came to a stop and kept him on the phone in case I were to flip over. The vehicle stopped wobbling and I started up again. I was not able to drive but less than 40 and again the wobble coming back. The commute for me was over 1 hour. I would not make it alive home. This vehicle had to go to the shop as if I were to drive home I would not be alive at this moment

  • Filed Sep 2024

    The front suspension randomly shakes when doing speeds above 60 on the freeway. It’s very dangerous especially because we almost experienced running into a semi while driving on I-50 between a cement construction wall and the semi. I find it hard to believe that Ford will NOT own up to this. There is clearly a history of this. I simply want my front suspension fixed to meet safety standards.

  • Showing the 5 most recent of 130.
• Engine42

  1 involved a crash · 1 involved a fire

  • Filed Jul 2025

    I just had to replace the ECM because it fired. after replacing that it still won't start. I've talked to multiple people who have had the same problem.

  • Filed Jun 2025

    it keeps throwing a check engine light for miss fire but ive replaced all of the ignition and fuel parts and it keeps happening now its loosing power and getting hot for no reason.

  • Filed Jun 2024

    Leaving oil spots on ground. Inside Cab smelling very strongly like burnt oil.

  • Filed Feb 2024

    The contact owns a 2012 Ford F-250. The contact stated while driving 20 MPH, the vehicle began to make an abnormal cranking sound with several unknown warning lights flashing on the instrument panel. Due to the failure, the vehicle was towed to a dealer where it was discovered that piston rod #3 had snapped inside the engine and that the engine needed to be replaced. After a year, the engine was replaced; however, three weeks later, the check engine warning light illuminated. The vehicle was taken back to the dealer where the contact was informed that the exhaust gas cooling system had failed and needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle had yet to be repaired. The failure mileage was approximately 42,500.

  • Filed Dec 2022

    Ford previously issued warranty extension for this vehicle 18-M-01 related to the replacement of the reductant heater unit. I acquired the subject vehicle above and had the repair done at my expense on September 9, 2015 with 115,710 miles on the vehicle using an OEM part. Eventually, Ford would reimburse me for this expense. The truck currently has 150,000 miles and once again the DEF heater failed . So, roughly 35,000 miles on a single unit. That seems ridiculous to me that an emissions part would fail after a mere 35,000 miles. My experience is far from being alone and others have reported similar experiences on internet forums. I will preserve this unit that failed for 60 days after the submission of this claim in case Ford or you would like to inspect it. Unfortunately, the result of having to perform repeated repairs is that people decide to remove and bypass the DEF system completely. That seems to be a terrible outcome for the environment. However, in communities where there is no emissions testing, no one will find out. Please require Ford to extend the warranty on this part again.

  • Showing the 5 most recent of 42.
• Electrical System28

  1 involved a crash · 4 involved a fire

  • Filed Jun 2026

    Odometer Fraud. The contact purchased a 2012 Ford F-250. The contact stated that they discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 141,000. It was later discovered upon checking Carfax, that the mileage was 477,000.

  • Filed Mar 2026

    Odometer Fraud. The contact purchased a 2012 Ford F-250. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 219,825 and at the time of registration, it was discovered that the mileage was over 330,000.

  • Filed Jul 2025

    I just had to replace the ECM because it fired. after replacing that it still won't start. I've talked to multiple people who have had the same problem.

  • Filed Jun 2025

    it keeps throwing a check engine light for miss fire but ive replaced all of the ignition and fuel parts and it keeps happening now its loosing power and getting hot for no reason.

  • Filed Aug 2023

    Without any warning, smoke started billowing from the driver's side dash and overhead liner. When looking for the cause, I pulled the solenoid and the smoking stopped. Upon further inspection, I discovered broken, melted wiring in the rear drivers side door jamb. In researching this problem online, I found that other owners had experienced the same problem.

  • Showing the 5 most recent of 28.
• Unknown or Other28

  1 involved a fire

  • Filed Nov 2024

    Today 11/21/24, I notified my husband as I am driving up the ramp going 50 my ford started to shake hard. I had to hold on to the steering wheel and pull over with out pressing the break. I came to a stop and kept him on the phone in case I were to flip over. The vehicle stopped wobbling and I started up again. I was not able to drive but less than 40 and again the wobble coming back. The commute for me was over 1 hour. I would not make it alive home. This vehicle had to go to the shop as if I were to drive home I would not be alive at this moment

  • Filed Aug 2023

    Death wobble--great oscillation and shuddering of steering wheel and vehicle itself after hitting patches of rough road at highway speeds. This has happened 5 times now. Truck is currently being inspected for any faulty equipment. This occurred on interstate 10 in LA, and if not for quick thinking, I would have swerved into other traffic or lost control completely. This is a known problem with Ford F250s and is very dangerous. No warnings, no lights, and no way to predict that this might occur driving over rough pavement.

  • Filed Aug 2023

    Without any warning, smoke started billowing from the driver's side dash and overhead liner. When looking for the cause, I pulled the solenoid and the smoking stopped. Upon further inspection, I discovered broken, melted wiring in the rear drivers side door jamb. In researching this problem online, I found that other owners had experienced the same problem.

  • Filed Feb 2023

    Ford super duty has been in shop for death wobble numerous times and when we get vehicle back still is the issue. Very unsafe and hard to stable once it starts. Even auto shop people when thought fixed drove and scared them. Whole truck shakes uncontrollably. Very poor on Ford for no recall with this happening. Why buy truck if you can’t drive it for work duties.

  • Filed Jan 2023

    WHILE DRIVING THE TRUCK GOING OVER 50 MILES PER HOUR, IT GOES INTO A WOBBLE, SHAKING, VIBRATION MODE. I FEEL LIKE I'M IN A EARTHQUAKE. SOME TIMES IT COMES ON JUST NORMAL DRIVING AND MOST OF THE TIMES HAPPENS DRIVING OVER BUMPY UNEVEN SURFACE AND POTHOLES ROAD DOING OVER FIFTY MILES PER HOUR. I HAVE TAKEN IT TO THE DEALERSHIP RED MCCOMBS IN SAN ANTONIO TEXAS ABOUT THREE OR FOUR TIMES BEFORE WITH THIS PROBLEM. THEY CAN'T FINE THE PROBLEM. THE SURVICE ADVISER DID STATE THAT ONE OF THERE TECHNICIAN DID KNOWDICE A SLIDE VIBRATION WHILE TEST DRIVING IT BUT OTHER THEN THAT NO PROBEMS. THEY DID REPLACE A PART AT ONE TIME BUT IT DID NOT SOLVE THE PROBLEM. I HAVE AN APPOINTMENT [RED MCCOMB] ON 6TH OF FEBRUARY TO DROP OFF THE TRUCK TO CHECK OUT AGAIN. I DON'T KNOW WHAT TO DO ANY MORE. THIS LAST TIME THE VIBRATION WAS REAL BAD. HAD HARD TIME GETTING IT UNDER CONTROL ON A MAJOR CITY HIGHWAY. I THOUGH I WAS GOING TO GET KILL. I FEAR FOR MY LIFE AND SAFETY DRIVING THAT TRUCK. I DON'T WANT TO SELL IT AND PUT SOMEBODY ELSE LIFE IN DANGER. I CALLED FORD MANUFACTURE ON AROUND THE 17 OR 18 OF JANUARY AND INFORMED THEM ABOUT IT. THE CONVERSATION WAS RECORDED ACCORDING TO THEM. THEY ACTED LIKE THERE HAS BEEN NO PROBLEM WITH THOSE TRUCKS. THEY CONTACTED ME BACK WITH THE DEALERSHIP. THATS WHEN I MADE THE APPOINTMENT. I BOUGHT THAT TRUCK NEW IN TEMPLE TEXAS FROM THE JOHNSON BROTHERS DEALERSHIP IN JUNE 2012. RED MCCOMB HAS MAINTAIN ALL OF THE REQUIRED MAINTANACE AND MECHANICLE PROBLEMS SINCE I BOUGHT IT NEW. JUST ABOUT EVERYTHING IS DOCUMENTRED THERE.

  • Showing the 5 most recent of 28.
• Engine And Engine Cooling19

  1 involved a fire

  • Filed Jul 2025

    The contact owns a 2012 Ford F-250. The contact stated that the vehicle was previously taken to an unknown dealer, where it was diagnosed with engine seizure due to coolant intrusion in the engine. The contact stated that while the dealer was in the process of replacing the engine, the dealer informed the contact that the transmission also needed to be replaced. The dealer replaced the engine and the transmission. The contact stated that while driving at various speeds, the vehicle was bucking and jerking. The gear shift indicator light displayed that the transmission was slipping from drive(D) to neutral(N) and reverse(R). The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced; however, the part was on back order. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 27,500.

  • Filed May 2025

    The contact owns a 2012 Ford F-250. The contact stated while he was stopped at a traffic signal, he smelled a burning plastic smell. The contact observed that smoke was being emitted from under the vehicle's front end. The contact pulled off the road and parked. As he exited the vehicle, he observed that flames were shooting from under the vehicle. The contact stated that in a few minutes, the flames had engulfed the engine compartment. The fire department was called, and the police had also arrived. The fire was extinguished using water. The police did not filed a report. The contact stated that the vehicle was towed to an impound lot. The manufacturer was not informed of the failure. The failure mileage was approximately 161,000.

  • Filed Apr 2025

    The contact owns a 2012 Ford F-250. The contact stated that the engine power was significantly reduced and there was a whining sound coming from the engine compartment. While starting the vehicle, there was a high-pitched whining sound heard. The check engine warning light was illuminated. The contact inspected the vehicle and determined there was a failure with the fuel pump. The fuel pumps were replaced 4 times, and the front and rear fuel pressure regulators were replaced several times since 2012. The contact was adding coolant to the vehicle every 2 months. The contact stated that the failure persisted. The dealer was contacted and informed of the failure. The dealer confirmed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.

  • Filed Mar 2015

    RADIATOR FAILED AT 47,500 MILES. FORD REFUSES TO FIX. HAVE READ MULTIPLE INSTANCES OF DEFECTIVE RADIATORS FAILING FROM NEW TO 100,000 MILES. THIS WEBSITE LISTS COMPLAINTS AND AVERAGE MILEAGE. HTTP://REPAIRPAL.COM/COOLANT-LEAK-FROM-RADIATOR-931. *TR

  • Filed Dec 2014

    TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 63 MPH, THE REDUCED POWER AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A SECOND DEALER, WHO DIAGNOSED THAT THERE WAS AN UNKNOWN SUBSTANCE IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,877. UPDATED 01/23/14*LJ UPDATED 01/26/15*JB

  • Showing the 5 most recent of 19.
• Wheels19

  • Filed Sep 2024

    The front suspension randomly shakes when doing speeds above 60 on the freeway. It’s very dangerous especially because we almost experienced running into a semi while driving on I-50 between a cement construction wall and the semi. I find it hard to believe that Ford will NOT own up to this. There is clearly a history of this. I simply want my front suspension fixed to meet safety standards.

  • Filed Jul 2023

    The front end of the vehicle and wheels start to violently oscillate at speeds between 50-60 mph. Sometimes it occurs after hitting a small bump and often occurs over smooth roads. This has been described as the "death wobble". I have to slow down below 25 mph for the wobbling to stop. This has put me in numerous dangerous situations on the street amd highway.

  • Filed Mar 2021

    THE DEATH WOBBLE MY F-250 TRUCK HAS BEEN HAVING A DEATH WOBBLE SINCE I BOUGHT IT ,I FIRST TOOK IT IN TO FORD SERVICE DEPARTMENT WITH 10,212 VEHICLE MILES ON THE TRUCK BECAUSE OF THE DEATH WOBBLE , AND HAVE TAKEN THE TRUCK SEVERAL TIMES FOR THE DEATH WOBBLE SINCE THEN . FORD MOTOR COMPANY HAS NEVER FIXED THIS PROBLEM , THEY ONLY MAKE MINOR CHANGES "BANDAID" TO THE TRUCK AND IT IS STILL NOT FIXED , THEY KEEP PUTTING ME OFF AND SAY THERE IS NO SOLUTION TO THIS PROBLEM. I HAVE SEVERAL PAGES OF SERVICE REPAIRS FORD HAS PERFORMED BUT THEY HAVE NEVER FIXED THE DEATH WOBBLE . MY FORD F-250 STILL HAS LOW MILEAGE BUT IS NOT SAFE TO DRIVE. MY FAMILY AND I HAVE CAME VERY CLOSE TO A ROLL OVER AT 70 MPH ON THE INTERSTATE FROM WHEN WE HIT A BUMP IN THE ROAD. EVERY TIME THE TRUCK ROLLS OVER A BUMP AT ANY SPEED ABOVE 20 MPH IT GOES INTO A WOBBLE AND BECOMES VERY HAZARDOUS AND SCARY. WE BOUGHT THIS F-250 KING RANCH TO DRIVE AND ENJOY ON VACATIONS AND OTHER FAMILY TRIPS , BUT AT THIS TIME MY FAMILY AND I DON'T FEEL SAFE RIDING IN IT, NOR HAVING IT ON THE ROAD WAYS IN FEAR OF IT BEING A DANGER TO US AND OTHER DRIVERS OR PEDESTRIANS. THIS F-250 GOES INTO A DEATH WOBBLE WHEN ENCOUNTERING A BUMP IN THE ROAD , ON PUBLIC COUNTY ROADS, CITY STREETS , STATE HIGHWAYS AND ESPECIALLY INTERSTATES AT HIGHWAY SPEEDS. I HAVE CONTACTED OUR LOCAL DEALER SEVERAL TIMES ON THIS ISSUE WHILE THE VEHICLE WAS UNDER WARRANTY. I HAVE CONTACTED FORD MOTOR CORPORATION ON THIS ISSUES AS WELL. YET NEITHER ONE OF THESE ENTITIES OF FORD MOTOR COMPANY HAVE ASSUME RESPONSIBILITY . REGARDS

  • Filed Mar 2021

    MY LOCAL TIRE MAN DESCRIBED THIS AS A " DEATH WOBBLE" AND THAT IS AA GOOD DESCRIPTION. AS I DRIVE USUALLY AT 55 MPH THE TRUCK SUDDENLY STARTS TO SHAKE, NO PRIOR WARNING, SO HARD IT IS HARD TO HOLD ONTO THE STEERING WHEEL. O FAR I HAVE BEEN ABLE TO PULL OFF TO THE SIDE OF THE ROAD AND SLOW TO A STOP WITHOUT A WRECK. I CAN THEN PROCEED AS IF NOTHING HAS OCCURRED. THIS SEEMS TO BE GETTING MORE FREQUENT. AND MAKES ME NERVOUS WHEN I DRIVE.. I HAVE LEARNED FROM MY TIRE MAN THERE ARE OTHER OWNERS IN MY ARE HAVING THIS SAME PROBLEM WITH THEIR FORD TRUCKS. WE HAVE HAD FORDS SINCE THE '70'S AND NEVER HAD THIS PROBLEM WITH ANY OTHER ONE. I UNDERSTAND THERE IS A PART OR SOMETHING THAT CAN BE DONE TO FIX THIS PROBLEM; HOWEVER IT COSTS $400-$500 AND I THINK THIS IS SOMETHING THAT FORD SHOULD FIX, NOT THE OWNER, WHEN IT SEEMS TO BE A FORD PROBLEM.WHETHER IN DESIGN OR WHATEVER. I EVEN HAD A FORD SERVICEMAN TELL ME THAT THIS IS A PROBLEM SOMETIMES WITH FORD . THIS IS A FRIGHTENING THING AND I ABOUT HAD A HEART ATTACK THE FIRST TIME IT HAPPENED.. LUCKILY I WAS ALONE AND DIDN'T FRIGHTEN ANYONE ELSE. THIS HAS HAPPENED NUMEROUS TIMES FIRST IN 2014 . I WILL PUT THE LAST TIME IN THE SPACE BELOW AND I DID HAVE A FRIEND WITH ME THAT TIME.

  • Filed Mar 2021

    WHILE DRIVING AT APPROXIMATELY 75MPH ON AN INTERSTATE; AFTER HITTING A BUMP OR EXPANSION JOINT THE FRONT END WOBBLES UNCONTROLLABLY UNTIL THE SPEED IS REDUCED BY ABOUT HALF. I HAD A TRUSTED MECHANIC LOOK AT MY TRUCK AND HE SAID ALL FRONT END PARTS WERE IN GOOD CONDITION AND TIGHT. HE TALKED TO A DEALER WHO RECOMMENDED REPLACING THE STEERING DAMPER AS A CURE FOR THE "DEATH WOBBLE" ISSUE. I HAD THAT REPLACED AROUND THE FIRST OF FEBRUARY 2021. I HAD NOT DRIVEN THE TRUCK ON AN INTERSTATE AT SPEED SINCE THE REPLACEMENT UNTIL TUESDAY, MARCH 9, 2021. THE WOBBLE HAPPENED THREE SEPARATE TIMES WITHIN A SPAN OF TEN MINUTES SCARING THE DAYLIGHTS OUT OF ME AND NEARLY CAUSING TWO WRECKS. THE TRUCK IS HAZARDOUS TO DRIVE TO NOT ONLY MYSELF, BUT TO OTHER VEHICLES IN MY VICINITY WHILE ON THE ROAD.

  • Showing the 5 most recent of 19.
• Fuel/Propulsion System18

  • Filed Apr 2026

    CP4 pump continuous failure sending metal into the fuel system. Ford still uses an inferior product causing truck owners up to $18000 in repairs.

  • Filed Jun 2025

    it keeps throwing a check engine light for miss fire but ive replaced all of the ignition and fuel parts and it keeps happening now its loosing power and getting hot for no reason.

  • Filed Sep 2022

    the diesel particulate filter is failing on a lot of 2011-2016 ford f-250 f-350, f-450, and f-550 Part 6D20000. Leaving vehicles stranded on the road while driving at 75 MPH. The safety was impacted by a sudden vehicle slowing down with no acceleration. It had also tried doing a lot of regins. This particular truck has not been inspected by a ford dealer nor insurance, but it has been inspected by me and a private mechanic. there weren't any prior problems with this truck. On top of this situation, diesel particulate filters are back ordered by about 3 months and cost about $4,700.00 for replacements. I do forget what the exact day was but it was somewhere in august of 2022

  • Filed May 2022

    Okk Main issue is what everyone calls the “Death Wobble”. It has done it countless of times since I’ve had the truck. Even after I bought a New Fox Single steering stabilizer. I have replaced quite a few things under the front end that I was told “Could” be why it kept doing it. The most recent I’ve bought for the front is brand new Fox Shocks just like the ones I have on the back and it still does it. I’ve had the front end aligned a couple times since I’ve had the truck and rotated my tires once too. And to this day it Still does that death wobble. It scares me every time too still. Im afraid ima end up in a wreck or cause a wreck bc of it. Another issue is I keep having this warning pop up saying “ Engine Temp too high reduced engine power “ bc it thinks the engine coolant is too low which it’s Not. And when I scan the code through the OBD port it just says “Engine oil temp sensor too low/too high”. I had the Ford dealership in my town put a new Oil Temp sensor in it but it still throws a code just about everyday I drive it. Another issue I had was the High Pressure fuel pump on the front of the motor go out Literally while I was sittn in my driveway at night after just driving it not even 3 miles down the road to the store to grab a few things. And it ran fine like normal but soon as pulled in the driveway an was rolling my windows up about to go in it just died on me an had to get it towed to the Ford dealership in my town. They looked at my fuel an said my fuel was fine with No contaminants in it. I was just Unlucky they said so that was basically 10k out my pocket to pay for a Whole New fuel system. The Death Wobble is my most concerning issue but other than that the truck has been awesome.

  • Filed Jul 2020

    WHILE DRIVING WITH CRUISE CONTROL ON, WHEN ADJUSTING SPEED, ENGINE WILL STALL OUT AND POWER STEERING, BRAKES STOP WORKING, ALL INTERIOR AND EXTERIOR LIGHTS REMAIN ON, INCIDENT HAS HAPPENED TWICE WITHIN A WEEK

  • Showing the 5 most recent of 18.
• Power Train18

  1 involved a crash

  • Filed Jul 2025

    I just had to replace the ECM because it fired. after replacing that it still won't start. I've talked to multiple people who have had the same problem.

  • Filed Jul 2025

    The contact owns a 2012 Ford F-250. The contact stated that the vehicle was previously taken to an unknown dealer, where it was diagnosed with engine seizure due to coolant intrusion in the engine. The contact stated that while the dealer was in the process of replacing the engine, the dealer informed the contact that the transmission also needed to be replaced. The dealer replaced the engine and the transmission. The contact stated that while driving at various speeds, the vehicle was bucking and jerking. The gear shift indicator light displayed that the transmission was slipping from drive(D) to neutral(N) and reverse(R). The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced; however, the part was on back order. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 27,500.

  • Filed Mar 2023

    The contact owns a 2012 Ford F-250. The contact stated that while driving at various speeds over 50 MPH, the vehicle shifted into LIMP Mode. No warning lights were illuminated. The vehicle was taken to a local dealer, where the failures could not be duplicated. The vehicle was not repaired. The contact stated that the failure persisted and that the transmission was slipping while shifting. The contact also stated that prior to entering the vehicle, he noticed a fluid leak underneath. The vehicle was taken back to the dealer, where unknown transmission repairs were completed; however, the failure recurred. The vehicle was then taken to an independent mechanic, where the fuel pressure regulator and heater malfunction failure codes were retrieved, and it was diagnosed that the Diesel Exhaust Fluid (DEF) tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 160,100.

  • Filed Aug 2022

    The contact owns a 2012 Ford F-250. The contact stated that while driving at various speeds, the vehicle would shake abnormally without warning. Upon investigation, the contact linked the failure to the death wobble. The contact also stated that the EGR cooler was defective, causing the vehicle to downshift while driving at various speeds. The contact had the EGR cooler repaired by the dealer. The vehicle was not repaired for the death wobble. The manufacturer was not notified of the failure. The approximate failure mileage was 136,700.

  • Filed Aug 2022

    Very intermittently, when I brake this vehicle to bring it to a stop, the engine will start to rev uncontrollably. I have to practically "stand" on the brake to keep it from charging forward. I have to turn off the truck to stop this high speed revving. After this happened 3 times in 2 months we took it to the dealer to check. There was nothing on the floor that could cause the gas pedal to accelerate. The dealer in Kingwood, WV could not duplicate, and found nothing wrong when inspected. We only use the truck once or twice a month so it is a low use vehicle. For this reason the problem does not occur frequently enough to replicate "on demand". While there was not a crash, it almost revved through an intersection and almost ran into another vehicle. Fortunately I was able to throw it into park (Not Good for the vehicle) and then turn it off.

  • Showing the 5 most recent of 18.
• Service Brakes14

  • Filed May 2021

    SPONGE BRAKE PEDAL DEALER SAID NOTHING IS WRONG

  • Filed Apr 2021

    ON MARCH 27,2021. I WAS RETURNING FROM A SHOPPING TRIP. I PULLED INTO MY DRIVE WAY PARKED, TURNED OFF THE TRUCK. OPENED DOOR AND IMMEDIATELY SMELLED HOT BRAKES. I TURNED LOOKED TO REAR OF VEHICLE NOTICED SMOKE RISING FROM DRIVER AND PASSENGER SIDE. I IMMEDIATELY GRABBED GARDEN HOSE A SPRAYED DOWN THE BRAKES REAR AND FRONT, WATER TURNED TO STEAM INSTANTLY. AS TO WHEN THE BRAKES LOCKED UP I CANNOT PIN POINT, BUT GOING TO SAY WHEN I TURNED TO MY STREET WHICH IS JUST UNDER 3/4 MILE FROM HOUSE. ONCE I WAS SURE VEHICLE WAS SAFE I CALLED SERVICE DEPARTMENT TO MAKE AN APPOINTMENT TO INITIATE REPAIRS. REPAIRS COMPLETE APRIL 6, 2021. I DID NOT RECEIVE ANY REAL ANSWER AS TO THE CAUSE.

  • Filed Dec 2020

    TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING, HE HAD TO SLAM ON THE BRAKES TO AVOID CRASHING INTO A VEHICLE THAT HAD TURNED IN FRONT OF HIM. THE BRAKE PEDAL WENT SOFT WHILE PRESSED DOWN. THE VEHICLE WAS TAKEN TO RON TIRAPELLI FORD (4355 W. JEFFERSON ST, SHOREWOOD, IL 60404, (815) 725-3033). THE DEALER CHECKED THE BRAKES AND RECOMMENDED THAT THE BRAKE PADS BE CHANGED AND THE BRAKE LINES BE BLED TO REMOVE AIR IN THE SYSTEM. THE CONTACT PICKED UP THE VEHICLE AND TESTED THE BRAKE PEDAL AND THE BRAKE PEDAL WENT DOWN TO THE FLOORBOARD. THE CONTACT HAD THE MANAGER STEP ON THE BRAKE PEDAL AND IT WENT DOWN TO THE FLOOR. THE DEALER MADE AN APPOINTMENT THE NEXT DAY AND PROVIDED COMPLETE SERVICE CHECK. THE FAILURE RECURRED AGAIN WHILE DRIVING 45 MPH. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.

  • Filed Jan 2019

    SOFT PEDAL, BRAKE SYSTEM PEDAL PRESSURE HAS MOVEMENT WHEN STARTING. WHILE DRIVING HAS LIMITED STOPPING POWER.

  • Filed Jul 2016

    BRAKES ARE SPONGY HAVE BLOWN THROUGH STOP LIGHT TWICE WITHOUT TIME TO PUMP BRAKES. DEALER REPLACED FRONT CALIPERS RESURFACED ROTORS AND REPLACED PADS AT MY EXPENSE NO IMPROVEMENT. PEDAL TRAVELS 1/2 TO 3/4 TO FLOOR ON INITIAL BRAKING WITHOUT SIGNIFICANTLY SLOWING VEHICLE, BETTER EACH TIME YOU PUMP BRAKES. WHILE TOWING TRAILER GAIN HAS TO BE ON FULL SO TRAILER BRAKES CAN HELP STOP VEHICLE, VEHICLE BRAKES ARE INSUFFICIENT. TOOK TRUCK BACK TO FORD OF KIRKLAND AFTER SPENDING $1000 AND WAS TOLD BRAKING IS NORMAL, DROVE A FRIENDS 2011 F250 AND BRAKES ARE MUCH BETTER. THE LACK OF RESPONSE ON THE PEDAL HAS CREATED MORE THAN 1 NEAR ACCIDENT AND SHOULD BE ADDRESSED BY FORD FULLY AS A SAFETY ISSUE. THE LACK OF BRAKE PEDAL RESPONSE IS CONSISTENT REGARDLESS OF TYPE OF DRIVING OR SPEED AND HAS BEEN ON GOING SINCE ABOUT 36,000 MILES. TRUCK CURRENTLY HAS 48,000 MILES.

  • Showing the 5 most recent of 14.
• Structure9

  1 involved a crash

  • Filed Jul 2025

    I purchased this truck new in 2013 and it has only been serviced by Ford, except for an Air Lift Suspension Kit install to allow load leveling when towing. Low miles: 54484 actual. No collision damage, original paint. Date of repair:06/25/2025. Jenkins Ford RO#[XXX]. My truck has a Supercab (Extended Cab) with short rear doors that open to the rear. Both of these rear doors failed within 5 minutes of each other. Specifically, the inside door handles and opening levers on the forward facing side of the doors failed. This is absolutely a safety hazard because a Child, Senior, Handicapped person, pet, etc., would be trapped from making an emergency exit in case of accident or fire. A more athletic person may be able to pull themselves over the from bench seat to exit, but still delaying the exit and dangerous. There were no warnings to alert anyone of the failures. Jenkins Ford (Crystal River, FL) diagnosed the problem and made the costly repair. Both door cables were replaced, no warranty. Cost: $1558.80 I called Ford USA Customer Relations (800) 392-3673 at 1:16PM EDT on 06/24/2025. C/S Rep "Kisha" said Ford would not assist in any goodwill for repair of this safety item. I researched this problem online an apparently, this is a common failure due to plastic parts holding the cables. I acknowledge that this vehicle is over 10 years old, but feel that this is a safety item Ford should stand behind. People keep vehicles longer these days and mine has been garaged, meticulously maintained by Ford, and has extremely low miles. Jenkins Ford did a very professional repair and I'm very happy with this dealer. The Ford Motor Company should be required to recall and repair this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed May 2025

    The contact owns a 2012 Ford F-250. The contact stated that while driving at slow speeds, the rear end of the vehicle seemed to be falling apart. The contact stated that the failure was due to the cab mount bushing. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 100,000.

  • Filed Aug 2021

    Today, while my wife was exiting my F250, the passenger A pillar handle failed and my wife fell to the ground. She sustained injuries to her hand and leg.

  • Filed Nov 2019

    EXPERIENCED 'DEATH WOBBLE' WHILE DRIVING A HIGHWAY 287 (SAME SPEED NO STOP AND GO WITH TRAFFICS). TRUCK WAS SUDDENLY VIOLENTLY SHAKING AND WOBBLING CAUSED MY HUSBAND ALMOST LOST CONTROL. HE WAS ABLE TO PULL OVER THE TUCK BUT SCARED HIM TO DEATH. WE HAD IT TOWED TO A DEALERSHIP AND THEY CONFIRMED THE DEATH WOBBLE PROVIDED A QUOTE.

  • Filed May 2019

    TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT THE FLATBED OF THE VEHICLE WAS CORRODED AND CONTAINED A LARGE HOLE. THE CONTACT STATED THAT THE DESIGN OF THE FLATBED TRAPPED WATER AND SALT, WHICH CAUSED THE HEAT SHIELD AND EXHAUST ATTACHED TO THE BOTTOM OF THE VEHICLE TO FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: CAS-21767132. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

  • Showing the 5 most recent of 9.
• Fuel System9

  • Filed Apr 2025

    The contact owns a 2012 Ford F-250. The contact stated that the engine power was significantly reduced and there was a whining sound coming from the engine compartment. While starting the vehicle, there was a high-pitched whining sound heard. The check engine warning light was illuminated. The contact inspected the vehicle and determined there was a failure with the fuel pump. The fuel pumps were replaced 4 times, and the front and rear fuel pressure regulators were replaced several times since 2012. The contact was adding coolant to the vehicle every 2 months. The contact stated that the failure persisted. The dealer was contacted and informed of the failure. The dealer confirmed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.

  • Filed Mar 2023

    The contact owns a 2021 Ford F-250. The contact stated that while her son was driving 25 MPH on a slight incline, the vehicle made an abnormal sound and then stalled. Both the contact's son and husband were unable to restart the vehicle after several attempts. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel injection pump had failed due to metal shavings intrusion into the fuel system. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000. The vehicle was repaired at the owner's expense.

  • Filed Mar 2023

    The contact owns a 2012 Ford F-250. The contact stated that while driving at various speeds over 50 MPH, the vehicle shifted into LIMP Mode. No warning lights were illuminated. The vehicle was taken to a local dealer, where the failures could not be duplicated. The vehicle was not repaired. The contact stated that the failure persisted and that the transmission was slipping while shifting. The contact also stated that prior to entering the vehicle, he noticed a fluid leak underneath. The vehicle was taken back to the dealer, where unknown transmission repairs were completed; however, the failure recurred. The vehicle was then taken to an independent mechanic, where the fuel pressure regulator and heater malfunction failure codes were retrieved, and it was diagnosed that the Diesel Exhaust Fluid (DEF) tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 160,100.

  • Filed Dec 2016

    I GOT ON THE HIGHWAY AND WAS DOING A TURNAROUND WHEN I ACCELERATED TO ENTER THE HIGHWAY LANES A WARNING LIGHT THAT SAID REDUCED ENGINE POWER APPEARED ON MY DASH. APPROXIMATELY 200' LATER MY TRUCK DIED ON THE HIGHWAY. MY HIGH PRESSURE FUEL PUMP WENT OUT AND APPARENTLY DISINTEGRATED SENDING ALUMINUM SHAVINGS THROUGHOUT MY ENTIRE FUEL SYSTEM. THE FIX IS TO REPLACE THE ENTIRE FUEL SYSTEM AT A COST OF $11,200. THE FORD COMPANY IS CLAIMING THE FUEL WAS CONTAMINATED AND CAUSED THE PUMP TO RUST AND GO OUT. I HAVE NEVER GOT A WATER IN FUEL WARNING LIGHT ON MY TRUCK AND HAVE HAD ALL THE REQUIRED MAINTENANCE DONE ON THE TRUCK. THE INSURANCE COMPANY HAD A LAB DO A SAMPLE OF THE FUEL IN MY TRUCK AND THE FUEL MET ALL THE ASTM REQUIREMENTS. *TR

  • Filed Dec 2014

    TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 63 MPH, THE REDUCED POWER AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A SECOND DEALER, WHO DIAGNOSED THAT THERE WAS AN UNKNOWN SUBSTANCE IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,877. UPDATED 01/23/14*LJ UPDATED 01/26/15*JB

  • Showing the 5 most recent of 9.
• Diesel7

  • Filed Apr 2025

    The contact owns a 2012 Ford F-250. The contact stated that the engine power was significantly reduced and there was a whining sound coming from the engine compartment. While starting the vehicle, there was a high-pitched whining sound heard. The check engine warning light was illuminated. The contact inspected the vehicle and determined there was a failure with the fuel pump. The fuel pumps were replaced 4 times, and the front and rear fuel pressure regulators were replaced several times since 2012. The contact was adding coolant to the vehicle every 2 months. The contact stated that the failure persisted. The dealer was contacted and informed of the failure. The dealer confirmed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.

  • Filed Mar 2023

    The contact owns a 2021 Ford F-250. The contact stated that while her son was driving 25 MPH on a slight incline, the vehicle made an abnormal sound and then stalled. Both the contact's son and husband were unable to restart the vehicle after several attempts. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel injection pump had failed due to metal shavings intrusion into the fuel system. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000. The vehicle was repaired at the owner's expense.

  • Filed Mar 2023

    The contact owns a 2012 Ford F-250. The contact stated that while driving at various speeds over 50 MPH, the vehicle shifted into LIMP Mode. No warning lights were illuminated. The vehicle was taken to a local dealer, where the failures could not be duplicated. The vehicle was not repaired. The contact stated that the failure persisted and that the transmission was slipping while shifting. The contact also stated that prior to entering the vehicle, he noticed a fluid leak underneath. The vehicle was taken back to the dealer, where unknown transmission repairs were completed; however, the failure recurred. The vehicle was then taken to an independent mechanic, where the fuel pressure regulator and heater malfunction failure codes were retrieved, and it was diagnosed that the Diesel Exhaust Fluid (DEF) tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 160,100.

  • Filed Dec 2014

    TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 63 MPH, THE REDUCED POWER AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A SECOND DEALER, WHO DIAGNOSED THAT THERE WAS AN UNKNOWN SUBSTANCE IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,877. UPDATED 01/23/14*LJ UPDATED 01/26/15*JB

  • Filed Mar 2014

    RED FLUID FOUND ON GARAGE FLOOR. I TOOK MY TRUCK IN AND FORD COULD NOT FIND ANY LEAK. WITHIN A WEEK LATER I TOOK IT BACK AND SHOWED THEM WHERE IT WAS LEAKING. FORD BROUGHT THE MASTER MECHANIC OVER AND THEY DETERMINED THAT IT WAS SOMETHING LOOSE ON THE RIGHT SIDE UP HIGH THEY DID NOT TELL ME WHAT IT WAS. WITHIN A COUPLE OF WEEKS I TOOK IT BACK AGAIN AND THEY DETERMINED THE WATER PUMP WAS LEAKING THEY HAD THE TRUCK FOR 3 DAYS. AFTER PICKING UP MY TRUCK WITHIN 200 FEET FROM THE FORD DEALER THE LOW POWER ILLUMINATED AND THE ENGINE SYMBOL LIT UP. THEY 1ST TOLD ME THEY WOULD HAVE TO TAKE THE TOP OF THE ENGINE OFF TO CHECK IT OUT. A HOUR PASSED AND I GOT CALLED AND TOLD IT WAS THE DIESEL FUEL WAS GELLING UP AND THEY WOULD HAVE TO PUT A ADDITIVE IN THE FUEL AND THAT I SHOULD ADD IT AGAIN EVERY OTHER TANK OF FUEL. *TR

  • Showing the 5 most recent of 7.
• Air Bags6

  3 involved a crash · 1 involved a fire

  • Filed Feb 2023

    Driver and passenger front air bags did not deploy. Side air bags did deploy. Was hit front passenger side by ford explorer. Then hit by dodge truck head on. Then stuck by dodge truck on passenger side behind back door.

  • Filed Nov 2021

    Front Air Bag light is on. Rather than taking it to a Ford Dealership to diagnose issue and charging me an arm and leg telling me the vehicle is out of warranty as in the past I wanted to report this and request direction from you as to what is my next step??? Can you assist me?

  • Filed Dec 2020

    MY 15 YEAR OLD DAUGHTER WAS DRIVING MY TRUCK WHEN SOMEONE SLAMMED ON BRAKES IN FRONT OF US TO TURN, WITH NO TURN SIGNAL. WE HIT THIS PERSONS VEHICLE IN A 55 MPH ZONE AT 55 MPH AND THEN HIT THE DITCH. NONE OF OUR AIRBAGS DEPLOYED. WITH THE DAMAGE THAT OCCURED, I WOULD THINK A SENSOR WOULD HAVE TRIGGERED. THIS NEEDS TO BE BROUGHT TO THE ATTENTION OF FORD MOTOR COMPANY.

  • Filed Apr 2019

    STARTED MY TRUCK TO LET IT WARM UP BEFORE I TOOK IT IN TO TOWN. WENT INSIDE FOR AROUND 150 MIN, COME OUTSIDE AND I SEEN SMOKE COMING FROM MY DOORS AND AS SOON AS I OPENED IT FEOM THE PASSENGER DOOR IT WAS FULL OF SMOKE AND I SEEN A FIRE ON MY DRIVER SIDE FEINT SEAT. IT COMPLETELY BURNT MY TRUCK AND ANOTHER F250 THE WAS PARKED NEXT TO IT.

  • Filed Apr 2016

    I CURRENTLY HAVE 122,000 MILES ON MY TRUCK AND IT'S ALL STOCK, EVEN THE TIRES ARE THE SAME TYPE AS OEM. FOR OVER 2 YEARS AND ABOUT 60,000 MILES I CONTINUALLY HAVE THE SAME DASH WARNING LIGHTS COME ON; HILL DECENT CONTROL & ADVANCED TRACK. THE BAD PART ABOUT THIS IS THAT THEY DON'T JUST COME ON AND REMAIN AS ACTIVE SYSTEM WARNINGS, THEY WILL FLASH ON, ALERT ME, THEN GO OFF AND THEN COME BACK ON. SO WHEN I CLICK "OK" TO SILENCE THEM, THEY ONLY STAY SILENCED FOR THAT OCCURRENCE. SO WHEN THEY GO OFF THEN COME BACK ON, IT ALERTS ME AGAIN AND AGAIN, AND AGAIN. I'VE BEEN ON ROAD TRIPS WHERE IT WILL CONTINUE THIS THE ENTIRE ROAD TRIP. THERE IS NO ESTABLISHED OR AVERAGE TIME THAT THE STAY ON, IT'S RANDOM. WHEN THESE ALERTS APPEAR, WHILE THEY ARE ACTIVE THE AIRBAG LIGHT COMES ON. I DON'T GET AN ALERT THAT THE AIRBAGS ARE IN FAULT, I JUST GET A DASHBOARD LIGHT. SO I CAN ONLY ASSUME THAT THE AIRBAGS AREN'T WORKING WHILE THESE FAULTS ARE ACTIVE. I'VE TAKEN IT TO FORD DEALERS MULTIPLE TIMES FOR THIS WHILE IT WAS STILL UNDER WARRANTY AND THEY CLAIM THAT NO FAULT CODES APPEAR AND THAT THEY COULDN'T DUPLICATE THE ISSUE. I'VE EVEN HAD A DEALERSHIP TRY TO CHARGE ME FOR THIS. I TOOK IT TO ONE DEALERSHIP AND THEY SAID IT WOULD BE A $100 DIAGNOSTIC FEE TO ATTEMPT TO FIND IT. I MENTIONED THE SAFETY ISSUE BUT THEY DIDN'T SEEM TO CARE. UPON REQUEST I CAN PROVIDE PICTURES OF MY DASH WHILE THEY ARE ACTIVE AND POSSIBLY DEALERSHIP RECEIPTS WHERE THEY DOCUMENTED IT.

  • Showing the 5 most recent of 6.
• Tires6

  • Filed Sep 2021

    Tire size 275/70R 18. I purchased these tires in April of 2020 from Stivers Ford in Birmingham, Al. I have since replaced 4 deflective tires and 2 tires there about to be defective. The major problem with this tire is that 1 of these tires blew out while driving 70mph on I-22 in Graysville, Al exit 87 westbound. This blowout resulted in my truck doing a 720 in the middle of traffic, if I had had a trailer connected to my truck this probably would have resulted in my death and/or others. I have since filed a claim with Continental Tires The Americas Case# 21218001, and sent all of the tires back to them that were defective. Continental Tires claims this was a result of a road hazard condition (6 times??). My vehicle was inspected by Sherrill Auto body and found that there was $5000+ damage that occurred. There were no warning lights or messages, the only warning I had was the truck started shaking and when the front tires went bad, there was shaking and death wobble at times. There is a recall on these tires "but not with my DOT#".

  • Filed May 2017

    ON HIGHWAY AT 50 MPH WHEN REAR PASSENGER TIRE EXPLODED. TIRE FRAGMENTS TORE AND BENT FENDER WELL METAL CAUSING $2700 DAMAGE. STEEL BELTS WERE BROKEN ACROSS THE TIRE IN TWO LOCATIONS ON THE CIRCUMFERENCE. FENDER AND TIRE REPLACED. LIKELY WOULD HAVE CAUSED SEVERE BODILY INJURY OR DEATH IF A PERSON HAD BEEN STANDING NEXT TO THE TIRE. (PRIMARY REASON FOR FILING THIS REPORT) JUST PRIOR TO THE EXPLOSION, MY WIFE SENSED A VIBRATION AND STOPPED TO INSPECT TIRES. NO OBVIOUS DEFECTS WERE FOUND. AFTER PROCEEDING APPROXIMATELY 1 MILE, THE INCIDENT OCCURRED. TIRE WAS RETURNED TO BF GOODIIDGE AFTER WHICH THEY CLAIMED NO RESPONSIBILITY. PICTURES OF TIRE AND VEHICLE DAMAGE AVAILABLE

  • Filed Feb 2016

    TL* THE CONTACT OWNS A 2012 FORD F-250 EQUIPPED WITH MICHELIN TIRES, TIRE LINE: LTX/AT, (NA) TIRE SIZE: LT275/65/R20, AND DOT NUMBER: B70T003X3011. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT COULD FEEL SEVERE VIBRATION IN THE TIRES, WHICH BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH REAR TIRES EXHIBITED TREAD SEPARATION. THE REAR PASSENGER SIDE TIRE WAS REPLACED. MOST RECENT THE FAILURE RECURRED HOWEVER, THE REAR DRIVER SIDE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE ABD TIRE FAILURE MILEAGE WAS 28,000.

  • Filed May 2014

    TL* THE CONTACT OWNS A 2012 FORD F250 WITH MICHELIN A/T TIRES SIZE LT275/65/R20. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER'S SIDE TIRES EXPLODED WHILE DRIVING APPROXIMATELY 45 MPH. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 55,000.

  • Filed Mar 2014

    TL* THE CONTACT OWNS A 2012 FORD F-250 EQUIPPED WITH A SET OF CONTINENTAL CONTITRAC TIRES, SIZE: 275/65/R18. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO A TIRE SHOP WHERE THEY STATED THAT THE FRONT DRIVER'S SIDE TIRE EXHIBITED TREAD SEPARATION. THE TIRE WAS REPLACED BUT THE FAILURE OCCURRED ON THE FRONT PASSENGER'S SIDE TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 28,000. THE DOT NUMBER AND VIN WAS UNAVAILABLE. *TR

  • Showing the 5 most recent of 6.
• Vehicle Speed Control4

  • Filed Feb 2024

    EXTENED WARRANTY COVERAGE FOR PCM REPROGRAMING INTHE EVENT ABS VEHICLE SPEED SIGNAL RELATED COMMUNICATION LOSS THAT DISABLE OBDII SYSTEM MONITORS.

  • Filed Jul 2020

    WHILE DRIVING WITH CRUISE CONTROL ON, WHEN ADJUSTING SPEED, ENGINE WILL STALL OUT AND POWER STEERING, BRAKES STOP WORKING, ALL INTERIOR AND EXTERIOR LIGHTS REMAIN ON, INCIDENT HAS HAPPENED TWICE WITHIN A WEEK

  • Filed Jul 2016

    TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND WHILE THE VEHICLE WAS IN REVERSE. PRIOR TO THE FAILURE, AN UNKNOWN SENSOR WAS REPLACED BY THE DEALER. THE GEAR WAS SHIFTED INTO DRIVE AND THE VEHICLE WAS DRIVEN TO THE DRIVEWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, COOLANT LEAKED FROM THE RESERVOIR INTO THE VALLEY OF THE ENGINE AND THE FOUR POWER DOOR LOCKS WOULD INTERMITTENTLY UNLOCK WHEN DRIVING. ON A SEPARATE OCCASION, IN EXTREMELY COLD WEATHER, THE ENGINE FAILED TO START. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE CONTACT WAS UNCERTAIN OF THE REPAIR THAT WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

  • Filed Jan 2014

    ON 28 SEPTEMBER 2012 I PURCHASED A NEW 2012 FORD F250 DIESEL PICKUP FROM A FORD DEALER. ON/ABOUT 1 NOVEMBER 2012 WHILE ACCELERATING (FROM APPROXIMATELY 10 MILES PER HOUR SPEED) INTO AN INTERSTATE TRAFFIC LANE THIS VEHICLE SUDDENLY WENT INTO AN ENGINE NEAR STALL/LOSS OF POWER CONDITION WHICH LASTED APPROXIMATELY THREE TO FIVE SECONDS AND THEN REGAINED NORMAL ENGINE POWER. THIS WAS A VERY ALARMING CONDITION AS I WAS ENTERING INTO HIGH SPEED TRAFFIC AND NEEDED CAPABLE ACCELERATION WHILE ENTERING INTO TRAFFIC. THE TRUCK HAD APPROXIMATELY 450 MILES ON IT WHEN THIS FIRST OCCURRED. I TOOK THIS TRUCK BACK TO THE DEALER WHEN THE TRUCK HAD 551 MILES ON IT AND THEY COULD NOT FIND ANYTHING WRONG. WHILE DRIVING THE TRUCK ON 27 NOVEMBER 2013, THIS SAME ENGINE NEAR-STALL EVENT OCCURRED UNDER A SIMILAR HIGHWAY INGRESS CONDITION WHEN THE TRUCK HAD APPROXIMATELY 5,100 MILES ON IT. I CALLED THE FORD CUSTOMER SERVICE HOTLINE AND WAS ADVISED TO TAKE THE TRUCK TO A FORD DEALER FOR A SECOND CHECKUP. I THEN TOOK THE TRUCK TO A DIFFERENT FORD DEALER ON 6 JANUARY 2014 WHEN THE TRUCK HAD 5,510 MILES ON IT AND THEY COULD NOT FIND THE PROBLEM. NEITHER OF THE TWO FORD DEALERS THAT I'VE TAKEN THE TRUCK TO FOR DIAGNOSIS WILL PROVIDE ME WITH A FURTHER COURSE OF ACTION TO FIX THIS RECURRING ENGINE MALFUNCTION. I WANT THIS MALFUNCTION FIXED OR A NEW PICKUP TO REPLACE IT, IT CREATES A PERSONAL SAFETY HAZARD FOR ME AND MY FAMILY AND THE PROBLEM HAS BEEN IN THE TRUCK FROM WHEN IT WAS ONLY A MONTH OLD AND HAD 450 MILES ON IT. *TR

• Electronic Stability Control (esc)4

  • Filed Jul 2020

    WHEN YOUR DRIVING AROUND FIFTY MILES PER HOUR AND HIT A BUMP IT GOES INTO WHAT IS DESCRIBED AS THE DEATH WOBBLE THIS TRUCK HAS NEVER SEEN WINTER IT IS IN PERFECT CONDITION ONLY HAS 28 THOUSAND MILES I'M AN EX ASA MECHANIC SO I'M FAMILIAR WITH MECHANICS MY SON IN-LAW HAD A2011 SAME PROBLEM HE LIVED IN COLORADO AT THE TIME HE KEPT TAKING IT BACK TO A FORD DEALER THEY KEPT CHARGING HIM NEVER DID FIX IT 3000 DOLLARS LATER MY DAUGHTER MADE HIM SELL IT SHE WAS AFRAID TO DRIVE IT THIS IS REALLY RIDICULOUS THAT THEY DON'T STAND UP AND DO THE RIGHT THING

  • Filed Nov 2019

    EXPERIENCED 'DEATH WOBBLE' WHILE DRIVING A HIGHWAY 287 (SAME SPEED NO STOP AND GO WITH TRAFFICS). TRUCK WAS SUDDENLY VIOLENTLY SHAKING AND WOBBLING CAUSED MY HUSBAND ALMOST LOST CONTROL. HE WAS ABLE TO PULL OVER THE TUCK BUT SCARED HIM TO DEATH. WE HAD IT TOWED TO A DEALERSHIP AND THEY CONFIRMED THE DEATH WOBBLE PROVIDED A QUOTE.

  • Filed Apr 2016

    I CURRENTLY HAVE 122,000 MILES ON MY TRUCK AND IT'S ALL STOCK, EVEN THE TIRES ARE THE SAME TYPE AS OEM. FOR OVER 2 YEARS AND ABOUT 60,000 MILES I CONTINUALLY HAVE THE SAME DASH WARNING LIGHTS COME ON; HILL DECENT CONTROL & ADVANCED TRACK. THE BAD PART ABOUT THIS IS THAT THEY DON'T JUST COME ON AND REMAIN AS ACTIVE SYSTEM WARNINGS, THEY WILL FLASH ON, ALERT ME, THEN GO OFF AND THEN COME BACK ON. SO WHEN I CLICK "OK" TO SILENCE THEM, THEY ONLY STAY SILENCED FOR THAT OCCURRENCE. SO WHEN THEY GO OFF THEN COME BACK ON, IT ALERTS ME AGAIN AND AGAIN, AND AGAIN. I'VE BEEN ON ROAD TRIPS WHERE IT WILL CONTINUE THIS THE ENTIRE ROAD TRIP. THERE IS NO ESTABLISHED OR AVERAGE TIME THAT THE STAY ON, IT'S RANDOM. WHEN THESE ALERTS APPEAR, WHILE THEY ARE ACTIVE THE AIRBAG LIGHT COMES ON. I DON'T GET AN ALERT THAT THE AIRBAGS ARE IN FAULT, I JUST GET A DASHBOARD LIGHT. SO I CAN ONLY ASSUME THAT THE AIRBAGS AREN'T WORKING WHILE THESE FAULTS ARE ACTIVE. I'VE TAKEN IT TO FORD DEALERS MULTIPLE TIMES FOR THIS WHILE IT WAS STILL UNDER WARRANTY AND THEY CLAIM THAT NO FAULT CODES APPEAR AND THAT THEY COULDN'T DUPLICATE THE ISSUE. I'VE EVEN HAD A DEALERSHIP TRY TO CHARGE ME FOR THIS. I TOOK IT TO ONE DEALERSHIP AND THEY SAID IT WOULD BE A $100 DIAGNOSTIC FEE TO ATTEMPT TO FIND IT. I MENTIONED THE SAFETY ISSUE BUT THEY DIDN'T SEEM TO CARE. UPON REQUEST I CAN PROVIDE PICTURES OF MY DASH WHILE THEY ARE ACTIVE AND POSSIBLY DEALERSHIP RECEIPTS WHERE THEY DOCUMENTED IT.

  • Filed Feb 2016

    TWO DIFFERENT PROBLEMS: FIRST I WAS LEFT STRANDED ABOUT 2 1/2 HOURS AWAY FROM HOME BECAUSE OF A SIMPLE EGT SENSOR DEFECT SHUT DOWN MY TRUCK. HAD TO PAY A TOWER $350 TO DRIVE MY TRUCK TO DEALERSHIP AND THEY TELL ME IT WAS A LITTLE SENSOR THAT LEFT ME STRANDED. THIS TYPE THING SHOULDN'T HAPPEN WHEN YOU PAY $60,000 PLUS FOR A VEHICLE. NOW MONTHS LATER I HAVE ANOTHER ISSUE THAT FROM ALL THE BLOGS SAY IS A PROBLEM MOST 2012 MODELS HAVE CALLED THE "DEATH WOBBLE". IT IS NOW HAPPENING AT LEAST ONCE ON EVERY DRIVE I MAKE. I HAVE HAD OVER 8 SITUATIONS WHERE I HAVE HAD TO SLAM ON BREAKS TO MAKE THE VIBRATION STOP AND THE CAR BEHIND ME ALMOST SLAM INTO THE BACK OF MY TRUCK. BECAUSE ONCE THE WOBBLING STARTS YOU HAVE TO COME TO ALMOST A COMPLETE STOP BEFORE THE WOBBLING WILL STOP. MY WIFE NOW REFUSES TO DRIVE MY TRUCK BECAUSE SHE IS SCARED TO DEATH TO DRIVE IT. I DON'T EVEN LIKE TO DRIVE IT, BUT IT'S NECESSARY BECAUSE IT IS THE ONLY VEHICLE I HAVE TO DRIVE. I AM AT THE POINT OF WANTING TO TRADE IT, BUT WHAT KIND OF TRADE IN AM I GOING TO GET WITH THIS PROBLEM HAPPENING. MY 2012 JUST HAS A LITTLE MORE THAN 40,000 MILES, NOT VERY MUCH WHEN YOU ARE TALKING ABOUT A DIESEL ENGINE. IT IS HAPPENING MORE OFTEN NOW THAN BEFORE, AND I FELL IT WILL JUST CONTINUE TO HAPPEN MORE. NO ONE IN MY FAMILY WANTS TO DRIVE OR RIDE WITH ME IN MY TRUCK ANYMORE. IT SEEMS AS THOUGH FORD IS REFUSING TO ADMIT THAT THIS IS A PROBLEM ON EVERY ONLINE SITE I GO TOO, I ASSUME IT WILL TAKE A FEW PEOPLE GETTING KILLED BEFORE THEY REALIZE THERE IS A PROBLEM. WHAT ARE OWNERS TO DUE WITH THIS, BECAUSE IF WE TRADE THE TRUCK KNOW ONE IS GOING TO WANT TO BUY IT. SO ONCE AGAIN THE CONSUMER GETS SHAFTED. NHTSA WE ARE LOOKING FOR YOU TO HELP US WITH THIS PROBLEM BEFORE SOMEONE GETS KILLED. PLEASE HELP US WITH THIS PROBLEM! PLEASE!!!!!!

• Exterior Lighting3

  • Filed Mar 2025

    Daytime running lamps failed

  • Filed Jan 2021

    INTERIOR LIGHTS DO NOT COME ON WHEN DOOR IS OPENED, ONLY CAN BE MANUALLY TURNED ON. THE CARGO LIGHTS AND HIGH BRAKE LIKE NO LONGER WORK AS WELL WHICH IS A SAFETY ISSUE WITH THE CENTER HIGH BRAKE LIGHT. TURNS OUT A LOT OF 2012 F250 OWNERS ARE COMPLAINING OF THE SAME ISSUE AND IT'S CAUSED BY THE BCM. BODY CONTROL MODULE. IT APPEARS THAT A DESIGN FLAW LETS WATER DRIP ON THE MODULE WHICH EVENTUALLY MAKES IT NO LONGER OPERATE AS EXPLAINED BY SEVERAL REPAIR SHOPS I'VE CONTACTED. THE 2011 F250 HAS A RECALL FOR THIS SAME PROBLEM.

  • Filed Aug 2018

    I BOUGHT A USED 2012 F250 FOUR WHEEL DRIVE THAT HAD NO DOME, CARGO, OR MAP LIGHTS BUT EVERYTHING ELSE WORKED NORMAL. AFTER REPLACING BULBS, DIMMER SWITCH, AND CHECKING ALL FUSES I TOOK IN TO MY FORD DEALERSHIP AND THEY FOUND THAT DUE TO MOISTURE IN THE CAB, IT BURNED OUT THE BODY CONTROL MODULE AKA BCM. RUMOR HAS IT THAT THESE TRUCKS LEAK WATER FROM WINDSHIELD OR FIREWALL. I PAID 650 TO HAVE IT REPLACED.

• Visibility/Wiper3

  • Filed Feb 2019

    MY REAR WINDOW SHATTERED ON A COLD MORNING WITH NO IMPACT. I SUSPECT THE REAR DEFROSTER WAS FAULTY. GLASS GUY SAID HE REPLACED THIS WINDOW ALL THE TIME WITH THAT COMPLAINT.

  • Filed Oct 2018

    DEFROST MODE ACUATOR FAULTY

  • Filed May 2016

    WINDSHIELD WIPERS WERE LOCKED ON WHEN THE VEHICLE WAS ON. INDEPENDENT OF WEATHER. NO WAY TO TURN OFF UNTIL ELECTRONIC SWITCHES THAT CONTROL THE WIPERS, BLINKERS, AND HIGH BEAMS WERE REPLACED. PROBLEM STARTED ON THE HIGHWAY IN MOTION. RT 89 N VERMONT. CONTINUED UNTILLED REPAIRED. PART NUMBER WAS SW-6874.

• Seat Belts3

  • Filed Jul 2015

    TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT THE REAR CENTER SEAT BELT FAILED TO RETRACT. THE OCCUPANT WAS ABLE TO SECURE OUT OF PLACE WITH THE SEAT BELT FASTENED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO DETERMINE THE FAILURE. THE MECHANIC STATED THAT THE SEAT BELT WOULD ONLY RETRACT WHEN THE BRAKE PEDAL WAS DEPRESSED OR AN IMPACT OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

  • Filed Jan 2015

    TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT MALFUNCTIONED AND FAILED TO RETRACT WHEN UNBUCKLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN ADJUSTED THE SEAT BELT CLIP; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CONTACT INDICATED THAT WHILE OPERATING THE CRUISE CONTROL AND DESCENDING DOWN A HILL, THE TRANSMISSION WOULD RAPIDLY DOWNSHIFT, REDUCING THE SPEED AND CAUSING THE PASSENGERS TO LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO MADE ADJUSTMENTS TO A COMPUTER, BUT THE FAILURE CONTINUED TO OCCUR. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 15,000. UPDATED 03/04/15*LJ THE CONSUMER STATED THE SEATBELT DOESN'T ALWAYS RETRACT CAUSING IT TO BECOME DAMAGED. THE TRANSMISSION WOULD DOWNSHIFT WHILE GOING DOWNHILL. THE RPMS WOULD REACH 2000 WHEN IT SHOULD BE 1250. THE VEHICLE WOULD DOWNSHIFT 8 TIMES IN LESS THAN 7 MILES. UPDATED 10/8/2015*JS

  • Filed Dec 2012

    THERE IS NO WAY TO SECURE REAR FACING INFANT CHILD SEAT INTO VEHICLE. NO CLIPS OR RINGS TO ATTACH THE CARRIER TO. SEATBELT ALONE IS NOT SUFFICIENT. INFANT CARRIER IS EQUIPPED WITH CLIPS ON BOTH SIDES TO ATTACH TO SECURE RINGS AT BASE OF SEAT. MY FORD FOCUS HAS CLIPS FOR THREE REAR FACING SEARS. WHY NOT THE TRUCK? *TR

• Seats2

  • Filed Dec 2021

    Power Mirror Driver's side doesn't retract /extend automatically. Driver's seat doesn't power adjust. It is stuck in one position and will not move. Electrical short w/ annoying hum over speakers when radio is on.

  • Filed Dec 2012

    THERE IS NO WAY TO SECURE REAR FACING INFANT CHILD SEAT INTO VEHICLE. NO CLIPS OR RINGS TO ATTACH THE CARRIER TO. SEATBELT ALONE IS NOT SUFFICIENT. INFANT CARRIER IS EQUIPPED WITH CLIPS ON BOTH SIDES TO ATTACH TO SECURE RINGS AT BASE OF SEAT. MY FORD FOCUS HAS CLIPS FOR THREE REAR FACING SEARS. WHY NOT THE TRUCK? *TR

• Gasoline2

  • Filed Dec 2016

    I GOT ON THE HIGHWAY AND WAS DOING A TURNAROUND WHEN I ACCELERATED TO ENTER THE HIGHWAY LANES A WARNING LIGHT THAT SAID REDUCED ENGINE POWER APPEARED ON MY DASH. APPROXIMATELY 200' LATER MY TRUCK DIED ON THE HIGHWAY. MY HIGH PRESSURE FUEL PUMP WENT OUT AND APPARENTLY DISINTEGRATED SENDING ALUMINUM SHAVINGS THROUGHOUT MY ENTIRE FUEL SYSTEM. THE FIX IS TO REPLACE THE ENTIRE FUEL SYSTEM AT A COST OF $11,200. THE FORD COMPANY IS CLAIMING THE FUEL WAS CONTAMINATED AND CAUSED THE PUMP TO RUST AND GO OUT. I HAVE NEVER GOT A WATER IN FUEL WARNING LIGHT ON MY TRUCK AND HAVE HAD ALL THE REQUIRED MAINTENANCE DONE ON THE TRUCK. THE INSURANCE COMPANY HAD A LAB DO A SAMPLE OF THE FUEL IN MY TRUCK AND THE FUEL MET ALL THE ASTM REQUIREMENTS. *TR

  • Filed Dec 2011

    DRIVING THROUGH A FARM FIELD AND SOMETHING HIT THE OIL PAN AND CRACKED IT WITH A HAIR LINE FRACTURE, 1/8 INCH, AND OIL LEAKING. NO VISABLE DAMAGE OR MARKING UNTIL PULLED FROM TRUCK, EVEN THAN NO MARKS BUT A SLIGHT DENT IN PLASTIC. NO OTHER VISABLE DAMAGE ANYWERE ELSE UNDER TRUCK. ASKED IF ALL OIL PANS ARE PLASTIC AND I WAS TOLD BY DEALER, YES. THIS IS A TRUCK DESIGNED TO FOR OFF ROAD HEAVY DUTY WORK. *TR

• Latches/Locks/Linkages2

  • Filed Jul 2016

    TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND WHILE THE VEHICLE WAS IN REVERSE. PRIOR TO THE FAILURE, AN UNKNOWN SENSOR WAS REPLACED BY THE DEALER. THE GEAR WAS SHIFTED INTO DRIVE AND THE VEHICLE WAS DRIVEN TO THE DRIVEWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, COOLANT LEAKED FROM THE RESERVOIR INTO THE VALLEY OF THE ENGINE AND THE FOUR POWER DOOR LOCKS WOULD INTERMITTENTLY UNLOCK WHEN DRIVING. ON A SEPARATE OCCASION, IN EXTREMELY COLD WEATHER, THE ENGINE FAILED TO START. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE CONTACT WAS UNCERTAIN OF THE REPAIR THAT WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

  • Filed Nov 2015

    TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH SENSOR FAILED AND CAUSED THE DOOR TO REMAIN AJAR WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS NOTIFIED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,989.

• Hydraulic1

  • Filed Mar 2016

    TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND HESITATED TO RESPOND WITHOUT WARNING. THE CONTACT MENTIONED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD FOR THE VEHICLE TO BE STOPPED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. UPDATED 04/20/16*LJ

• Equipment Adaptive/Mobility1

  • Filed Dec 2011

    DRIVING THROUGH A FARM FIELD AND SOMETHING HIT THE OIL PAN AND CRACKED IT WITH A HAIR LINE FRACTURE, 1/8 INCH, AND OIL LEAKING. NO VISABLE DAMAGE OR MARKING UNTIL PULLED FROM TRUCK, EVEN THAN NO MARKS BUT A SLIGHT DENT IN PLASTIC. NO OTHER VISABLE DAMAGE ANYWERE ELSE UNDER TRUCK. ASKED IF ALL OIL PANS ARE PLASTIC AND I WAS TOLD BY DEALER, YES. THIS IS A TRUCK DESIGNED TO FOR OFF ROAD HEAVY DUTY WORK. *TR

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.