2016 Ford F-250 Super Duty

What owners should know

Covers 2011–2016 · 6.7L Power Stroke diesel · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2016 Ford F-250 Super Duty. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Front-end shake (death wobble)

  Moderate DIY

  Signs: Violent shaking of the steering wheel and front end after hitting a bump, usually at 45+ mph. Slowing down hard is often the only way to stop it.

  Fix: Find and replace the worn parts, most often the track bar or its bushings, then check ball joints, tie rod ends, the drag link and alignment. A new steering stabilizer alone usually only hides the problem.

  Shop: track barShop: steering stabilizer▶ How-to videos

• High-pressure fuel pump (CP4) failure

  Easy DIY

  Signs: Sudden stalling or no-start, low fuel pressure codes, metal in the fuel filter. Often there's little warning.

  Fix: Prevention is the fix you can do: change both fuel filters on schedule, drain the water separator, and buy fuel from busy stations. Some owners add a kit that keeps pump debris away from the injectors. A failed pump usually means a full fuel system replacement at a diesel shop.

  Shop: fuel filter kitShop: CP4 disaster prevention kit▶ How-to videos

• 6.7L exhaust temperature (EGT) sensor failure

  Moderate DIY

  Signs: Check engine light, reduced power, or the engine shutting down. Most common on 2011–2012 trucks.

  Fix: Scan for codes to find which sensor failed and replace it. There are four on the exhaust.

  Shop: 6.7 Powerstroke EGT sensor▶ How-to videos

• 6.7L coolant leaks

  Moderate DIY

  Signs: Low coolant, a sweet smell, dried coolant crust on the upper radiator hose fitting, radiator or coolant bottle.

  Fix: Find the source. The upper radiator hose O-ring is a common and simple fix. Radiators and coolant bottles are bigger jobs.

  Shop: 6.7 Powerstroke upper radiator hoseShop: 6.7 Powerstroke degas bottle▶ How-to videos

• 6.7L DEF heater and NOx sensors

  Moderate DIY

  Signs: DEF or exhaust fluid warnings, reduced power, check engine light.

  Fix: Scan for codes. Common fixes are a NOx sensor or the DEF heater and pump assembly.

  Shop: 6.7 Powerstroke NOx sensor▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Back Over Prevention: Sensing System: Camera

  Sep 2025 · #25V572000

  Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

  Risk and fix

  Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

  Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

• Air Bags:Frontal:Driver Clockspring/Spiral Cassette

  May 2022 · #22V337000

  Ford Motor Company (Ford) is recalling certain 2016 Super Duty F-250, F-350, F-450, and F-550 vehicles. Dust may accumulate in the steering wheel clock spring, causing a disconnection in the electrical connection resulting in the driver's air bag not deploying as intended.

  Risk and fix

  Risk: A disconnected driver's air bag can result in it not deploying, as intended, during a crash, increasing the risk of injury.

  Fix: Dealers will replace the steering wheel clock spring, free of charge. Remedy parts are expected to become available in the 3rd Quarter of 2023. An interim notification letter informing owners of the safety risk was mailed on July 6, 2022. Owner notification letters were mailed July 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S35.

• Steering

  Dec 2020 · #20E090000

  Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.

  Risk and fix

  Risk: If the steering locks, it can increase the risk of a crash.

  Fix: Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.

• Tires:Sidewall

  Apr 2016 · #16V246000

  Ford Motor Company (Ford) is recalling certain model year 2016 Ford F-250, F-350, F-450, and F-550 trucks manufactured April 5, 2016, to April 11, 2016. The tires installed during assembly of the affected vehicles may have sustained damage to the inner sidewall, possibly resulting in a loss of air or a tire rupture.

  Risk and fix

  Risk: A rapid loss of air or a tire rupture while the vehicle is being driven may cause a loss of vehicle control, increasing the risk of a crash.

  Fix: Ford will notify owners, and dealers will inspect the tires for damage and replace them as necessary, free of charge. The recall began on May 23, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S17.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Steering118

  2 involved a crash

  • Filed Sep 2026

    I was driving my truck on a highway in [XXX]. I was going 70 MPH when we crossed over a bridge. The pavement was lower than the bridge cement. that cause the truck to have a slight bump when crossing over it. That cause the entire truck to begin a violent shaking (death wobble). it was very hard to control the truck. I had to step on the brakes very hard to slow down almost completely on the highway to stop the shaking. all the other traffic was trying to avoid my truck. fortunately no accidents occurred. I've spent $4000. dollars to try to fix the problem. Every time the Ford dealership says there is nothing else they can do. How long is it going to take for you to force Ford to fix or Lemon law these trucks? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jul 2026

    Death wobble at highway speeds

  • Filed Jul 2026

    The contact owns a 2016 Ford F-250. The contact stated that while driving at 50 MPH, the vehicle went into the death wobble and started shaking violently. The contact pulled off the roadway and parked the vehicle. The failure was a recurring failure. The vehicle was taken to an independent mechanic to be repaired; however, the failure persisted. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

  • Filed Jul 2026

    A Ford Dealer came on a mobile call the replace the Clock spring in the steering wheel. It was an recall NHTSA # 22V337 ------- Manufactures # 22S35 They replaced it and now nothing works on my steering wheel. Dealer came to pick up my truck and take it to the Dealership. Has not been repaired yet .

  • Filed Jan 2026

    The contact's former employer owns a 2016 Ford F-250. The contact stated that while exiting the freeway at 45-50 MPH around a bend, the steering wheel failed to move and crashed into a tree. The contact linked the failure to NHTSA Campaign Number: 22V337000 (Air Bags). The air bags did not deploy. The contact stated that he sustained injuries to his hand, and medical attention was provided the next day at the emergency room. There was no reported fire. A police report was filed. The vehicle was towed to his employer's yard. The contact called an unknown local dealer. The contact was unaware whether the vehicle was diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.

  • Showing the 5 most recent of 118.
• Suspension112

  • Filed Sep 2026

    I was driving my truck on a highway in [XXX]. I was going 70 MPH when we crossed over a bridge. The pavement was lower than the bridge cement. that cause the truck to have a slight bump when crossing over it. That cause the entire truck to begin a violent shaking (death wobble). it was very hard to control the truck. I had to step on the brakes very hard to slow down almost completely on the highway to stop the shaking. all the other traffic was trying to avoid my truck. fortunately no accidents occurred. I've spent $4000. dollars to try to fix the problem. Every time the Ford dealership says there is nothing else they can do. How long is it going to take for you to force Ford to fix or Lemon law these trucks? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jul 2026

    The contact owns a 2016 Ford F-250. The contact stated that while driving at 50 MPH, the vehicle went into the death wobble and started shaking violently. The contact pulled off the roadway and parked the vehicle. The failure was a recurring failure. The vehicle was taken to an independent mechanic to be repaired; however, the failure persisted. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

  • Filed Oct 2025

    Ford F250 “death wobble”. I believe there’s a recall for 2017-20?? But the recall needs to be expanded to include 2016 models. I have had this issue twice. Very very dangerous!

  • Filed Sep 2025

    DEATH WOBBLE FRONT SHOCKS, STEERING DAMPNER AND NEW MICHELIN TIRES HAVE BEEN INSTALLED VEHICLE WILL SHAKE VIOLENTLY AND HAVE TO BRING SPEED DOWN TO GET BACK UNDER CONTROL.

  • Filed May 2025

    While driving, when bumps are ran over sudden violent shaking of front end and steering wheel occur. Steering stabilizer and worn front rt 4 wheel drive universal joint replaced with problem continuing to occur.

  • Showing the 5 most recent of 112.
• Unknown or Other37

  1 involved a fire

  • Filed Sep 2026

    My 2016 Ford F250 was flagged under safety recall notice 25S89, NHTSA recall 25V572 for the issue of where the backup camera could display a blank/distorted image, or message that the rear view camera is unavailable. The camera on my F250 has not completely failed, but has exhibited the known issues mentioned in the recall intermittently. I received the recall notice from Ford and brought my F250 to Wiscasset Ford for a scheduled appointment on 5/9/2026 to address. Wiscasset Ford did not repair my camera or replace any parts based on what they claimed was "a lack of recall codes were present". The dealership afterward must have entered in the database that they have addressed the recall as my VIN now shows no open recalls on it, despite the fact they didn't replace/repair anything. I received a letter from Ford referring to "Customer Satisfaction Program 25N15" stating not to return to the dealer for this repair "UNLESS" if the rear view camera displays a blank or distorted image. On 8/10/2026, my truck exhibited the distorted image/"camera not available" message again on an occasion in reverse. I took photos/video as proof. I once again made an appointment for 9/10/2026 at 8:15AM to address the issue. Upon arrival and explaining the reason for my service appt. to the advisor, I was asked if I was willing to pay for the diagnostic to be done on my F250. I stated no as my issue was based on a known recall and I showed my photos/video of the failure as proof. The advisor excused himself to speak with the shop foreman. Returned saying they'd look at my truck "as a good faith issue", (generous of them...) but they'd have to repeat the "test for codes" process and if the codes were still not there, there was nothing they could do, despite my evidence my truck having the symptoms relative to the recall. Plus I'd have to leave my truck with them all day, despite having an appt. Took 1 hour to test on 5/9. Left as I felt they do not take this safety concern seriously.

  • Filed Apr 2026

    MY TRANSMISSION IS DOWNSHIFTING WHILE EXCELERATING BUT IS NOT SHOWING UP ON A RECALL LIST

  • Filed May 2025

    Ford has issued a number of recalls for issues on Ford F-Super Duty (F-250) with rearview cameras in their vehicles. I am also experiencing the same issues with my 2016 Ford F-Super Duty (F-250) rearview camera that displays a blank or distorted image causing no visibility while backing up, increasing my risk of a crash. The issue, Covington Ford Inc., Service Department located at 9101 Dr Martin Luther King Ave, Covington, GA 30014 (770-786-3432) explained to me is that it is caused by a loss of electrical conductivity due to fretting corrosion on the terminal header connector inside the camera and misalignment of the connectors. I am also experiencing a full black image on the SYNC screen when placed in reverse or when the 360-degree view is selected as well. Diagnostics were completed 5/21/2025 costing me $150.00. Proof of diagnostics cost can be provided upon request. Covington Ford Inc. indicated I would need a new camera installed at a charge of $727.24 + tax not including the cost of the diagnostics. Estimated total cost of repairs including diagnostic charge would be $877.24 + tax. In addition to being a safety hazard, I use this vehicle to back up to and connect to trailers necessary for my income and need to have this repair completed.

  • Filed May 2025

    No accident Backup camera does not work most of the time

  • Filed Apr 2024

    After we drove over a bumpy section of road the truck experienced uncontrollable shaking. The road conditions were not severe, but were the cause of the shaking. During the immediate aftermath no input was possible apart from taking my foot off the accelerator. The shaking was severe and uncontrolled causing other vehicles in the vicinity to react. It felt like the truck was going to flip over. This has now happened several times since we purchased the truck. We recently had new brakes installed, but that is not the reason for the shaking.

  • Showing the 5 most recent of 37.
• Air Bags35

  2 involved a crash

  • Filed Jul 2026

    A Ford Dealer came on a mobile call the replace the Clock spring in the steering wheel. It was an recall NHTSA # 22V337 ------- Manufactures # 22S35 They replaced it and now nothing works on my steering wheel. Dealer came to pick up my truck and take it to the Dealership. Has not been repaired yet .

  • Filed Jan 2026

    The contact's former employer owns a 2016 Ford F-250. The contact stated that while exiting the freeway at 45-50 MPH around a bend, the steering wheel failed to move and crashed into a tree. The contact linked the failure to NHTSA Campaign Number: 22V337000 (Air Bags). The air bags did not deploy. The contact stated that he sustained injuries to his hand, and medical attention was provided the next day at the emergency room. There was no reported fire. A police report was filed. The vehicle was towed to his employer's yard. The contact called an unknown local dealer. The contact was unaware whether the vehicle was diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.

  • Filed Jul 2025

    We called our local Ford dealership, Matthew Ford of Pryor (Oklahoma) and made an appointment for the safety recall of replacing the clock spring. They proceeded to attempt the replacement and in the process damaged the steering column module, part no. GC3Z3F791KA. We are now being told that Ford does not have the necessary steering column module part and nobody manufactures it for our trim level, Platinum. Consequently, our truck is not able to be fixed and returned to us in the same condition it was given to the dealership. It is still at the dealership, in pieces. We dropped it off on March 27th, 2025.

  • Filed Jan 2025

    While driving the morning of 13 Jan 2025 my Airbag sensor light on the dashboard illuminated. Shortly after that me and my wife smelled smoke in the vehicle cabin and then we heard a loud explosion and the seatbelt instantly tightened around my chest and waist. It was after I was able to stop safely and research the incident that I realized my drivers side “pretensioner” detonated while I was driving.

  • Filed Oct 2024

    Steering tried to lock up as I tried to turn.

  • Showing the 5 most recent of 35.
• Engine26

  1 involved a crash · 2 involved a fire

  • Filed Mar 2026

    On September 3, 2023, the fuel pump failed while the truck was in the corner of an on-ramp for an interstate. The truck immediately lost power while in the corner causing a loss of control of steering. This resulted in a near collision with a concrete dividing wall while attempting to maintain control of the vehicle until the vehicle came to a stop. There were no warnings, check engine lights, or other issues with the truck prior to the incident. The truck was inspected by a diesel repair company where it was determined that the Bosch CP4 fuel pump failed resulting in a catastrophic fuel system failure with metal shavings contaminating the complete fuel system. This required a complete fuel system replacement.

  • Filed Sep 2024

    The contact owns a 2016 Ford F-250. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 16,000.

  • Filed Oct 2023

    I was attempting to access the interstate when my truck began to immediately shut down at 70 miles per hour. I received a warning as the engine shut down stating that my engine power was reduced. At the exact moment the message displayed, the truck immediately died at 70 mph leaving me to be forced to wrestle the steering wheel to maneuver the truck to the side of the interstate as I had no power steering due to the failure. I have been informed that my truck is a victim of a catastrophic engine failure as a result of a failed CP4 OEM Bosch high-pressure fuel pump. The failure has resulted in the complete contamination of the fuel system requiring a complete overhaul with parts cost at $6,600.00 and approximately $4,000.00 in labor for a total of more than $10,600.00. on a low mileage diesel.

  • Filed Oct 2023

    I recently received a warning for P20BA informing me that the truck had a failed DEF heater. The unit was not in warranty and parts estimate for this is $360.00-$400.00 with an additional $400.00 dollars in labor for a total cost at minimum of $800.00 to $1,000.00 to replace a part that Ford Motor Company knew was a high failure rate part that would not meet industry standards.

  • Filed Aug 2023

    The contact owned a Ford F-250. The contact stated that while driving at approximately 50 MPH the contact heard a loud pop from the engine. The contact stated that immediately after hearing the noise smoke started to emanate from the engine. The vehicle caught fire. The driver sustained a hand injury. Medical attention was needed. The fire department extinguished the fire. The fire and police reports were available. The vehicle was towed to an impound lot. The manufacturer was notified of the failure. The failure mileage was approximately 137,000.

  • Showing the 5 most recent of 26.
• Electrical System25

  1 involved a crash · 1 involved a fire

  • Filed Sep 2026

    My 2016 Ford F250 was flagged under safety recall notice 25S89, NHTSA recall 25V572 for the issue of where the backup camera could display a blank/distorted image, or message that the rear view camera is unavailable. The camera on my F250 has not completely failed, but has exhibited the known issues mentioned in the recall intermittently. I received the recall notice from Ford and brought my F250 to Wiscasset Ford for a scheduled appointment on 5/9/2026 to address. Wiscasset Ford did not repair my camera or replace any parts based on what they claimed was "a lack of recall codes were present". The dealership afterward must have entered in the database that they have addressed the recall as my VIN now shows no open recalls on it, despite the fact they didn't replace/repair anything. I received a letter from Ford referring to "Customer Satisfaction Program 25N15" stating not to return to the dealer for this repair "UNLESS" if the rear view camera displays a blank or distorted image. On 8/10/2026, my truck exhibited the distorted image/"camera not available" message again on an occasion in reverse. I took photos/video as proof. I once again made an appointment for 9/10/2026 at 8:15AM to address the issue. Upon arrival and explaining the reason for my service appt. to the advisor, I was asked if I was willing to pay for the diagnostic to be done on my F250. I stated no as my issue was based on a known recall and I showed my photos/video of the failure as proof. The advisor excused himself to speak with the shop foreman. Returned saying they'd look at my truck "as a good faith issue", (generous of them...) but they'd have to repeat the "test for codes" process and if the codes were still not there, there was nothing they could do, despite my evidence my truck having the symptoms relative to the recall. Plus I'd have to leave my truck with them all day, despite having an appt. Took 1 hour to test on 5/9. Left as I felt they do not take this safety concern seriously.

  • Filed Jul 2026

    A Ford Dealer came on a mobile call the replace the Clock spring in the steering wheel. It was an recall NHTSA # 22V337 ------- Manufactures # 22S35 They replaced it and now nothing works on my steering wheel. Dealer came to pick up my truck and take it to the Dealership. Has not been repaired yet .

  • Filed Mar 2026

    The failure of the APIM has completely disabled the Rearview Backup Camera, which is a federally mandated safety feature (FMVSS No. 111). Operating a heavy-duty F-250 without a functional backup camera creates a significant blind-spot hazard and an immediate safety risk to pedestrians and property. King Ford has confirmed the failure. Service Director Jamie Churchwell has acknowledged the damage as "Consequential Damage" resulting directly from the attempted software update for Safety Recall 22S35. It is currently being reviewed by the Ford District Parts and Service Manager (as reported by the dealer) for a "Related Damage" warranty claim . The vehicle’s screen and backup camera were functioning perfectly prior to the recall service. The failure occurred at the dealership during the application of the manufacturer’s recall software update.

  • Filed Jul 2025

    We called our local Ford dealership, Matthew Ford of Pryor (Oklahoma) and made an appointment for the safety recall of replacing the clock spring. They proceeded to attempt the replacement and in the process damaged the steering column module, part no. GC3Z3F791KA. We are now being told that Ford does not have the necessary steering column module part and nobody manufactures it for our trim level, Platinum. Consequently, our truck is not able to be fixed and returned to us in the same condition it was given to the dealership. It is still at the dealership, in pieces. We dropped it off on March 27th, 2025.

  • Filed Jul 2025

    Odometer Fraud. The contact purchased a 2016 Ford F-250. The contact stated that the vehicle had been inoperable for some time after being purchased. While having the transmission replaced, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 203,542; however, it was discovered that the actual mileage was 372,958 during the repair.

  • Showing the 5 most recent of 25.
• Wheels16

  1 involved a crash

  • Filed Sep 2026

    I was driving my truck on a highway in [XXX]. I was going 70 MPH when we crossed over a bridge. The pavement was lower than the bridge cement. that cause the truck to have a slight bump when crossing over it. That cause the entire truck to begin a violent shaking (death wobble). it was very hard to control the truck. I had to step on the brakes very hard to slow down almost completely on the highway to stop the shaking. all the other traffic was trying to avoid my truck. fortunately no accidents occurred. I've spent $4000. dollars to try to fix the problem. Every time the Ford dealership says there is nothing else they can do. How long is it going to take for you to force Ford to fix or Lemon law these trucks? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed May 2025

    Driving on highway 70 mph. Drove a rough spot on highway. Pot hole patch. Death wobble started. Had to preform emergency stop to end death wooble. This is the 10th time this has happened.

  • Filed Aug 2024

    Death Wobble on several occasions very scary! speed over 50 mph vehicle began violently shaking had to get off roadway very dangerous almost uncontrolable!

  • Filed Jun 2024

    The problem is commonly called "DEATH WOBBLE". The steering system enters an extremely violent wobble/shake making control of the vehicle nearly impossible. 2 independent service centers have addressed the issue. The first did repairs, including warranty replacement of a faulty part and the truck still has the "DEATH WOBBLE". The 2nd independent service center made note of the 2nd faulty replacement part (TRACK BAR) and reports "TRACK BAR BUSHING IS MOVING EXCESSIVELY. TRACK BAR SHOULD BE REPLACED." No other physical inspections have been performed. There were no vehicle warning lights due to this issue. There were a few incidences of the "DEATH WOBBLE" prior to my first appointment with an independent service center. That first appointment was approx. 2/19/2024, completed on 2/27/2024. Second time completed on 6/21/2024.

  • Filed Jan 2024

    Increase of speed on a rough tar highway road caused a violent Death Wobble.

  • Showing the 5 most recent of 16.
• Fuel/Propulsion System16

  1 involved a fire

  • Filed Aug 2025

    On [XXX], I was driving westbound on [XXX], between Kerrville and Junction, Texas. I noticed a diesel fuel smell and pulled off the highway to investigate the source. Upon stopping, fire erupted from the engine compartment and quickly spread to the front dashboard and front passenger seating area. No warning lamps, no high temp or abnormal gage levels. The Mountain Home, TX volunteer fire dept arrived about 30 minutes after we called 911 and extinguished the remaining flames. They commented that a cracked / failed secondary fuel filter housing could be to blame. My insurer, State Farm, under claim #[XXX], now has possession of the vehicle remains. I told State Farm that NHTSA opened an investigation into possible fuel filter housing failures / fires. I do not know what their intentions are with the vehicle remains. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jan 2024

    Def pump or def heater there was a recall on this when I called about the air bag recall they told me that there was one now they say there isn’t one now and something wrong with 4x4 sleeping or might be transmission bought extended warranty 2 times on pickup just need it fixed thank you

  • Filed Oct 2023

    I was attempting to access the interstate when my truck began to immediately shut down at 70 miles per hour. I received a warning as the engine shut down stating that my engine power was reduced. At the exact moment the message displayed, the truck immediately died at 70 mph leaving me to be forced to wrestle the steering wheel to maneuver the truck to the side of the interstate as I had no power steering due to the failure. I have been informed that my truck is a victim of a catastrophic engine failure as a result of a failed CP4 OEM Bosch high-pressure fuel pump. The failure has resulted in the complete contamination of the fuel system requiring a complete overhaul with parts cost at $6,600.00 and approximately $4,000.00 in labor for a total of more than $10,600.00. on a low mileage diesel.

  • Filed Oct 2023

    I recently received a warning for P20BA informing me that the truck had a failed DEF heater. The unit was not in warranty and parts estimate for this is $360.00-$400.00 with an additional $400.00 dollars in labor for a total cost at minimum of $800.00 to $1,000.00 to replace a part that Ford Motor Company knew was a high failure rate part that would not meet industry standards.

  • Filed Mar 2023

    Maintained Truck and did all required maintenance. Truck blew up while driving. All oil leaked out. Ford found hole in upper oil pan. Truck had poor fuel Truck has exhaust issues and ford can’t correct Lost truck and a lot of money , engine needs to be replaced.

  • Showing the 5 most recent of 16.
• Power Train14

  1 involved a crash

  • Filed Oct 2025

    Vehicle goes to different gear randomly while driving will go into fifth gear when taking off first thing during first start up of the day.

  • Filed Nov 2024

    Normal driving on highway. I drove over a rough section of road and the truck began shaking uncontrollably. Was able to slow down and the shaking stopped.. I've spent over $4000. 00 to fix problem. Within 6 months the issue returned. Have told Ford dealship. They will not fix problem. This is the 5th time I've reported the issue.

  • Filed Jul 2024

    The contact owns a 2016 Ford F-250. The contact stated while driving 45-50 MPH, and depressing the accelerator pedal, the RPM fluctuated, and the vehicle failed to respond as needed. The power train and the check engine warning lights were illuminated. The contact pulled over to side of the road, turned off and restarted the vehicle; however, while attempting to drive, the vehicle failed to respond while in drive(D), but responded while in reverse(R). The vehicle was towed to the residence. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to write to Consumer Affairs. The failure mileage was approximately 130,000.

  • Filed Jun 2024

    When truck is first driven it will down shift from higher speed to first gear for no reason causing violent lock up of tires. This is an on going problem.

  • Filed Jan 2024

    I placed my truck in Park, exited the vehicle to assist my daughter to the truck. As we approached the front of the truck - the truck started Rolling forward. I tried to enter the driver side door to stop the vehicle but realized my truck was going to collide with the vehicle next to it and I tried to clear my body of the two vehicles. I was caught between the two vehicles near the rear driver side fender and couldn't free myself. My daughter entered the truck from the passenger side and the truck had went from Park to Drive. My daughter put the truck in Park and somehow I was able to free myself. I received injuries to my hip and pelvic area. The entire incident was recorded on a home surveillance system.

  • Showing the 5 most recent of 14.
• Fuel System11

  • Filed Aug 2025

    The contact owns a 2016 Ford F-250. The contact stated while driving approximately 25 MPH, the vehicle started losing motive power. There was no warning light illuminated. The contact was able to coast to the driveway at the residence and became aware of an oil leak underneath the vehicle. The contact stated that an unknown dealer was contacted and informed the contact that a fuel system upgrade was available; however, the vehicle was not upgraded. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 212,000.

  • Filed Aug 2025

    The contact owns a 2016 Ford F-250. The contact stated while driving at an undisclosed speed, the vehicle experienced reduced power and poor fuel efficiency. The messages "DPF System Overloaded" and "Exhaust System Fault - 50 Miles Until Speed Restrict" were displayed. The vehicle was taken to the dealer on four separate occasions. The dealer performed a manual regeneration three times, but the failure persisted. The vehicle was taken back to the dealer, where it was determined that the Diesel Particulate Filter (DPF) system needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program Number: 20M06 (Diesel Particulate Filter Warranty Extension with Diagnostic Trouble Code P2002) and Emission Recall Number: 20E08 (Extended Idle Diesel Particulate Filter Calibration); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was 66,634.

  • Filed May 2025

    The contact owns a 2016 Ford F-250. The contact stated while driving 45 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed with an inoperable high-pressure fuel pump(HPFP). The dealer determined that the entire fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 91,000.

  • Filed Feb 2025

    The contact owns a 2016 Ford F-250. The contact stated that while driving 10 MPH, the check engine warning light illuminated, and the vehicle stalled while driving through an intersection. The contact was able to safely coast the vehicle over to the side of the highway. The contact was able to restart the vehicle. The contact stated that several days later the failure reoccurred, and the vehicle was taken to a local dealer to be diagnosed. The contact was informed that there were metal particles inside the fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 178,000.

  • Filed Jan 2025

    The contact owns a 2016 Ford F-250. The contact stated while driving at an undisclosed speed, the reduced power warning light illuminated, and the vehicle lost motive power. The contact drifted over to the shoulder of the roadway. The vehicle was towed to an independent mechanic where it was diagnosed with a failed high-pressure fuel pump. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 240,000.

  • Showing the 5 most recent of 11.
• Diesel10

  • Filed Aug 2025

    The contact owns a 2016 Ford F-250. The contact stated while driving approximately 25 MPH, the vehicle started losing motive power. There was no warning light illuminated. The contact was able to coast to the driveway at the residence and became aware of an oil leak underneath the vehicle. The contact stated that an unknown dealer was contacted and informed the contact that a fuel system upgrade was available; however, the vehicle was not upgraded. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 212,000.

  • Filed Aug 2025

    The contact owns a 2016 Ford F-250. The contact stated while driving at an undisclosed speed, the vehicle experienced reduced power and poor fuel efficiency. The messages "DPF System Overloaded" and "Exhaust System Fault - 50 Miles Until Speed Restrict" were displayed. The vehicle was taken to the dealer on four separate occasions. The dealer performed a manual regeneration three times, but the failure persisted. The vehicle was taken back to the dealer, where it was determined that the Diesel Particulate Filter (DPF) system needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program Number: 20M06 (Diesel Particulate Filter Warranty Extension with Diagnostic Trouble Code P2002) and Emission Recall Number: 20E08 (Extended Idle Diesel Particulate Filter Calibration); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was 66,634.

  • Filed May 2025

    The contact owns a 2016 Ford F-250. The contact stated while driving 45 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed with an inoperable high-pressure fuel pump(HPFP). The dealer determined that the entire fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 91,000.

  • Filed Feb 2025

    The contact owns a 2016 Ford F-250. The contact stated that while driving 10 MPH, the check engine warning light illuminated, and the vehicle stalled while driving through an intersection. The contact was able to safely coast the vehicle over to the side of the highway. The contact was able to restart the vehicle. The contact stated that several days later the failure reoccurred, and the vehicle was taken to a local dealer to be diagnosed. The contact was informed that there were metal particles inside the fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 178,000.

  • Filed Jan 2025

    The contact owns a 2016 Ford F-250. The contact stated while driving at an undisclosed speed, the reduced power warning light illuminated, and the vehicle lost motive power. The contact drifted over to the shoulder of the roadway. The vehicle was towed to an independent mechanic where it was diagnosed with a failed high-pressure fuel pump. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 240,000.

  • Showing the 5 most recent of 10.
• Back Over Prevention8

  • Filed Apr 2026

    The contact owns a 2016 Ford F-250. The contact stated that the rear-view camera intermittently functioned properly but recently started displaying a blue screen. The local dealer was contacted starting in December 2025, but the contact was informed that parts for NHTSA Campaign Number: 25V572000 (Back Over Prevention) recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.

  • Filed Mar 2026

    The failure of the APIM has completely disabled the Rearview Backup Camera, which is a federally mandated safety feature (FMVSS No. 111). Operating a heavy-duty F-250 without a functional backup camera creates a significant blind-spot hazard and an immediate safety risk to pedestrians and property. King Ford has confirmed the failure. Service Director Jamie Churchwell has acknowledged the damage as "Consequential Damage" resulting directly from the attempted software update for Safety Recall 22S35. It is currently being reviewed by the Ford District Parts and Service Manager (as reported by the dealer) for a "Related Damage" warranty claim . The vehicle’s screen and backup camera were functioning perfectly prior to the recall service. The failure occurred at the dealership during the application of the manufacturer’s recall software update.

  • Filed Mar 2026

    The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While shifted to reverse(R), the back over prevention camera intermittently displayed an image of the rear of the vehicle, but occasionally the screen was black. The dealer was contacted and confirmed that the part for the recall repair was unavailable. The manufacturer was contacted; however, the contact was unable to speak with a representative. The failure mileage was approximately 18,300.

  • Filed Feb 2026

    The contact owns a 2016 Ford F-250. The contact stated that while reversing, the back over prevention system was inoperable. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 100,000.

  • Filed Nov 2025

    The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a white screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message to "Contact Your Local Dealer" was displayed on the instrument panel. The local dealer was not contacted. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle drove over a speed bump or pothole, and the steering wheel vibrated. No warning lights were illuminated. The contact used force to control the steering wheel. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that an alignment was performed, and an unknown repair to the exterior lighting was also performed. The contact stated that the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

  • Showing the 5 most recent of 8.
• Visibility/Wiper7

  1 involved a fire

  • Filed Mar 2026

    The failure of the APIM has completely disabled the Rearview Backup Camera, which is a federally mandated safety feature (FMVSS No. 111). Operating a heavy-duty F-250 without a functional backup camera creates a significant blind-spot hazard and an immediate safety risk to pedestrians and property. King Ford has confirmed the failure. Service Director Jamie Churchwell has acknowledged the damage as "Consequential Damage" resulting directly from the attempted software update for Safety Recall 22S35. It is currently being reviewed by the Ford District Parts and Service Manager (as reported by the dealer) for a "Related Damage" warranty claim . The vehicle’s screen and backup camera were functioning perfectly prior to the recall service. The failure occurred at the dealership during the application of the manufacturer’s recall software update.

  • Filed May 2023

    OTHER ELECTRICAL MALFUNCTIONS OCCURING, WINDSHIELD WIPERS WON'T TURN OFF

  • Filed Oct 2019

    TURNED ON REAR WINDOW DEFROSTER THIS MORNING WHILE PARKED IN MY DRIVEWAY. SOMETHING CAUGHT FIRE AND SHATTERED MY REAR WINDOW.

  • Filed Aug 2018

    WHILE TRAVELING ON A HIGHWAY, PULLING A 5TH WHEEL RV, THE VEHICLE'S SUNROOF EXPLODED OUTWARDS. WHEN WE SAFELY STOPPED, THE REMAINING GLASS WAS BOWED OUTWARDS FROM THE VEHICLE.. THE SUNROOF WAS FULLY CLOSED AT THE TIME, AND NOTHING STRUCK ANYWHERE ON THE VEHICLE. WE WERE TRAVELING AT APPROXIMATELY 75 MPH.

  • Filed Mar 2018

    TL* THE CONTACT OWNS A 2016 FORD F-250. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE REAR WINDSHIELD EXPLODED WITHOUT IMPACT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

  • Showing the 5 most recent of 7.
• Engine And Engine Cooling7

  • Filed Jul 2024

    The contact owns a 2016 Ford F-250. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure within cylinder #2, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 126,000.

  • Filed Oct 2023

    The contact owns a 2016 Ford F-250. The contact stated that while driving at an unknown speed, the check engine warning light illuminated. The vehicle was parked and restarted when it locked itself into idle mode and would not move. The vehicle was taken to a dealer where it was diagnosed that the reduction heater needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 70,000

  • Filed Jun 2023

    The contact owns a 2016 Ford F-250. The contact stated that while driving at an undisclosed speed, the interlock brakes started grinding and then inadvertently activated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the intake manifold needed to be replaced. The vehicle was not repaired. The contact stated that the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 144,000.

  • Filed Jun 2023

    The contact owns a 2016 Ford F-250. The contact stated that while driving at an undisclosed speed, an unknown message was displayed on the instrument panel. The vehicle was taken to the dealer, where it was diagnosed and determined that the exhaust filter assembly was clogged and needed to be replaced. The dealer replaced the exhaust filter assembly. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 93,538.

  • Filed Apr 2023

    The contact owns a 2016 Ford F-250. The contact stated that the check engine warning light illuminated intermittently. The vehicle was taken to several independent mechanics, where the warning light was reset; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the reductant heater had failed and needed to be replaced. The contact became aware that the VIN was included in Ford Service Campaign Number: 20M01; however, the dealer informed the contact that the vehicle could not be repaired under the Service Campaign due to the mileage. The dealer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.

  • Showing the 5 most recent of 7.
• Structure4

  • Filed Dec 2023

    The contact owns a 2016 Ford F-250. The contact stated that the body mount on the vehicle was deteriorating. The owner stated that there was a rattling sound coming from the vehicle while driving at various speeds. The contact inspected the vehicle and became aware that the body mount was deteriorating. The vehicle was not repaired. The contact was waiting for an appointment with the local dealer. The manufacture was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 48,194.

  • Filed Jul 2017

    SUNROOF EXPLODED AT 0530 IN THE MORNING THE TRUCK IS ONLY 9 MONTHS OLD AND THE SUNROOF HAS NEVER BEEN OPENED DEALER SAYING FORD DOES NOT COVER UNDER BUMPER TO BUMPER NOR UNDER THE EXTENSIVE EXTENDED WARRANTY WE PURCHASED

  • Filed Jan 2017

    WE WERE DRIVING DOWN INTERSTATE 70 NEAR GLENWOOD SPRINGS, COLORADO ON DECEMBER 23, 2016. DRIVING 75 MPH (THE SPEED LIMIT) WITH NO CARS NEARBY. IT WAS A STRAIGHT STRETCH OF INTERSTATE. DRIVING CONDITIONS WERE CLEAR, NO SNOW OR ICE ON THE ROAD. OUTSIDE TEMPERATURE WAS 40 DEGREES F AND SUNNY. INTERIOR TEMPERATURE WAS SET ON 69 DEGREES F. OUT OF NOWHERE, THE SUNROOF SPONTANEOUSLY SHATTERED, BLOWING A HUGE HOLE THROUGH IT. IT SOUNDED LIKE A BULLET HAD GONE OFF. THERE WERE NO ROCKS NOR SHELL CASINGS FOUND IN THE VEHICLE. FORTUNATELY, WE HAD THE SUNROOF VISOR CLOSED AND DID NOT GET INJURED BY GLASS. THERE WAS BROKEN GLASS ALL OVER THE INTERIOR OF THE HEADLINER. WE WERE VERY STARTLED AND THE DAMAGE WAS APPROX $2217 TO FIX. FORD DENIED THE WARRANTY CLAIM (VEHICLE ONLY HAD 22K MILES AND WAS STILL UNDER FACTORY AND EXTENDED WARRANTIES THAT WE HAD PURCHASED). THANKFULLY MY HUSBAND WAS DRIVING BECAUSE I WAS PANICKED AND PROBABLY WOULD HAVE HAD AN ACCIDENT. *TR

  • Filed Oct 2016

    TL* THE CONTACT OWNS A 2016 FORD F-250. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO BOUNCE UP AND DOWN. AT 70 MPH, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 17,000. UPDATE 01/05/2017*CT

• Exterior Lighting3

  • Filed Mar 2026

    Trailer lights failure lights come on during travel.

  • Filed Jun 2020

    THE DASH CLUSTER CUTS OFF WHILE DRIVING AS WELL AS RADIO AND AIR CONDITIONING. *TR

  • Filed May 2019

    BACKUP CAMERA AND BRAKE LIGHTS INOPERABLE/INTERMITTENT DUE TO WATER IN ORIGINAL FORD WIRING HARNESS PIGTAILS, LOCATED ON UNDERSIDE EXTERIOR OF VEHICLE. WARRANTY SHOWS ALL WIRING HARNESSES AND CONNECTORS AS COVERED. SHOULD BE COVERED UNDER WARRANTY PURCHASED FORD PREMIUM ESP WARRANTY UP TO 100,000 MILES ON ODOMETER, BUT WORK TO FIX THE ISSUES ARE BEING REFUSED BY FORD SERVICE DEPT BECAUSE OF "WATER INTRUSION", DESPITE BEING EXPOSED TO ROAD RAIN WATER. CALLED FORD WARRANTY CLAIMS DEPARTMENT AND WAS GIVEN A CASE NUMBER. WAS TOLD THEY WOULD CONTACT MY EMAIL THE NEXT DAY (IT'S BEEN TWO DAYS) ON POSSIBLE WARRANTY RESOLUTION. FORD WANTS TO CHARGE ME FOR THE REPAIR MEANWHILE, WHICH I REFUSED. NOW, THE BRAKE LIGHTS WORK ONLY PART OF THE TIME (COME ON AND STAY ON FOR PERIODS OF TIME), THE BACKUP CAMERA IS PREVENTING ME FROM SEEING ANYTHING BEHIND ME. I'M AFRAID OF BEING REAR-ENDED OR BACKING INTO ANYTHING OR ANYONE. ALSO, FORD MADE ME PAY THE $100 WARRANTY DEDUCTIBLE DESPITE WORK NOT BEING RESOLVED. AND, ORIGINAL WIRING HARNESS WHICH WAS ATTACHED TO THE VEHICLE IS NOW DANGLING UNDER THE TRUCK AS THE TECH BROKE ALL OF THE PIECES THAT ATTACH THE WIRING IN PLACE TO THE VEHICLE.

• Service Brakes3

  • Filed Feb 2024

    Vehicle has 44,000 miles, has never been wrecked in any way. Recently the advance trac system began displaying a fault at random. The light would come and go. At the time the fault light was active the turn signals did not operate normally. A message noted to service advance trac system. ( which is related to the abs) I noticed, once, the abs activate momentarily for no apparent reason. I narrowed the fault down to the steering wheel angle sensor. I had a Ford service center confirm the issue was the steering angle sensor. The sensor was on a backorder. I called around and other dealers confirmed. A week later while entering a cloverleaf and slowing down the system faulted, illuminated the error, and the abs activated. The brake system applied brakes unevenly pulling the vehicle to the left then right and aggressively slowing down without driver brake input. I had to fight to control the vehicle to prevent losing control or get rear ended. The roads were clean, dry, and it was daylight. Upon that i could see the complete loss of steering wheel angle sensor input. The dash can show this readout. Without the steering wheel angle input the system, which is to prevent accidents, nearly caused one. I tried turning off the advance trac via the traction control button, this was ineffective. I had to remove the abs pump fuse to get home safely. This system should not in any way be able to cause this severe loss of vehicle control simply due to the loss of one sensor. This is absolute unsafe software protocall. Attatched are images of the sensor reading then no place holder for it when it does not read.

  • Filed Jun 2017

    COMPLETE BRAKE FAILURE, 2,500 MILES ON THIS CAR!

  • Filed Mar 2017

    HAS A HISSING SOUND UNDER THE PASSENGER SIDE ,HAS BEEN GIVING US UPSET STOMACHS AND SOMETIMES HEAD ACHES,JUST PLAIN SICK FEELING, WHEN THE AC AND DEFROST ARE ON. ALSO FROM END ABS SEEMS TO ENGAGE WHEN GOING AROUND A BEND AND THEN SUPPOSEDLY THE AUTO CORRECT KICKS IN AND TRIES TO CORRECT THE TRUCK PULLING STEERING WHEEL. WAS TOLD THEY TESTED ONE TRUCK AND IT DID IT ONE TIME,THIS IS AFTER THEY PUT IN COUNTLESS HRS ON LABOR PLUS A $1000 INTO A NEW STEERING COLUMN AND DETERMINED THAT IT IS NORMAL OPERATING CONDITION. DIDN'T BUY IT FOR THIS GOD FOR SAKE NOISE . AS FOR THE HISSING,TOLD ME TO DETAIL THE TRUCK AND THAT THEY WERE NOT GOING TO DO ANYMORE FOR THIS. THIS HAS BEEN GOING ON SINCE THE FIRST WEEK OF BUYING THIS TRUCK. OVER AND OVER TO THE DEALERSHIP,THEY KEEP PUTTING NEW PARTS ON. IF THIS IS NORMAL OPERATING CONDITIONS,THAN WHY DON'T THEY KNOW WHAT TO REPLACE AND KEEP PUTTING MORE TEST AND PARTS. NO ANSWER ON THE HISSING SOUND AND VERY VERY RUDE MANAGERS AT DEALERSHIP.

• Vehicle Speed Control3

  1 involved a crash

  • Filed Jan 2023

    When I drove over 50mph and hit any bump the front of the truck shakes wildly. Online says DEATH WOBBLE. This has been going on for 4 months. When taking my children to school 20+ miles away on the highway this has happened several times to and from school on the same day. Other vehicles move out of my line to avoid me while I slow the truck to under 45 mph. They are scared and nervous about getting to school safely. My mother and wife refuse to drive the truck after experiencing this while driving. The fuel injector now also has a problem. The truck is going in to be serviced for the failing fuel injector and death wobble hopefully today if Waldorf MD Ford has openings I am awaiting a call back. It has not been inspected yet only diagnostic at AutoZone showing the fuel injector error code. No warning was given prior to this happening, the truck was riding smoothly, hit a bump in the highway and went crazy. Then it did it again and again and again.

  • Filed Mar 2021

    VEHICLE WAS PURCHASED FROM PRIORTY FORD IN NORFOLK, VA ON SUNDAY MARCH 21ST 2021. INCIDENT #1 MARCH 22ND 2021: FRONT DRIVER'S TIRE COMPLETELY BLEW ON HIGHWAY EN ROUTE TO TENNESSE AN HOUR AND A HALF OUT OF GATLINBURG, TN. SPEEDOMETER WAS ALSO NOT FUNCTIONING PROPERLY PRIOR TO SAYING WE WERE DRIVING A FASTER THAN ACTUAL MPH (CONFIRMED WHILE USING GPS). SPARE TIRE WAS PUT IN PLACE OF BLOWN OUT TIRE, CHANGED SPARK PLUG WIRE (WHICH DIDN'T REPAIR TICKING NOISE PER MECHANIC) MECHANIC ALSO SAID WE WOULD BE GOOD TO GO WITH SPARE TIRE. INCIDENT #2 MARCH 24TH 2021: WHILE EN ROUTE TO NEXT DESTINATION (NEW ORLEANS, LA) TRED CAME OFF REAR DRIVERS SIDE TIRE CAUSING TRUCK TO GO OUT OF CONTROL ON I-59 NEAR BIRMINGHAM, AL. VEHICLE SPUN INTO GRASS MEDIAN ONTO OPPOSITE SIDE OF INTERSTATE AND WAS NO LONGER DRIVABLE. A POLICE REPORT WAS MADE AND TRUCK WAS TOWED. ADDITIONAL INFORMATION AND PROOF VIA PICTURES AND REPORTS AVAILABLE UPON REQUEST.**

  • Filed Mar 2020

    DRIVING ON INTERSTATE AND THE TRUCK STARTED A UNCONTROLLABLE WOBBLE. DURING THE WOBBLE I FELT I HAD NO CONTROL OF VEHICLE AND WAS MOVING OUT OF MY LANE. FORD NEEDS TO DO SOMETHING IMMEDIATELY BEFORE SOMEONE GETS KILLED I ALSO TELL A FIFTH WHEEL CAMPER AND I CAN ONLY IMAGINE HAVING THAT KIND OF WEIGHT BEHIND ME THAT THE TRUCK WOULD FLIP AND POSSIBLY KILL ME OR SOMEONE ELSE ON THE INTERSTATE.

• Electronic Stability Control (esc)3

  • Filed Jun 2020

    THE DASH CLUSTER CUTS OFF WHILE DRIVING AS WELL AS RADIO AND AIR CONDITIONING. *TR

  • Filed Mar 2017

    12/07/16 I PURCHASED A BRAND NEW VEHICLE. I DROVE IT HOME APPROXIMATELY TWO MILES TO PICK MY WIFE UP AND TAKE HER FOR A SPIN. UPON STARTING THE VEHICLE THE AIR BAG LIGHT, THE STABILITY CONTROL LIGHT AS WELL AS THE WARNING MESSAGE FOR SERVICE ADVANCE TRAC AND TRAILER BRAKE MODULE FAULT AND THE 911 ASSIST NON OPERATIONAL. I TOOK THE TRUCK BACK TO THE DEALERSHIP AND THEY ENDED UP REPLACING THE RESTRAINT CONTROL MODULE. THEY HAD THE TRUCK FOR ABOUT FIVE DAYS. WHEN I PICKED UP MY TRUCK BEFORE I EVEN GOT OFF THE LOT ALL THE LIGHTS AND MESSAGES CAME ON AGAIN. I TOOK IT TO THE DEALERSHIPS OTHER LOCATION AND THEY HAD IT ROUGHLY THREE WEEKS. THEY REPLACED THE INSTRUMENT CLUSTER AND THE MASTER WIRING HARNESS AT THE INSTRUCTIONS OF FORD ENGINEERING. I DROVE THE TRUCK BEFORE HAVING ALL THE SAME THINGS HAPPEN AGAIN WITH THE EXCEPTION OF THE STABILITY CONTROL/ SERVICE ADVANCE TRAC MESSAGE. I TOOK THE TRUCK BACK AGAIN , THIS TIME THEY REPLACED THE RESTRAINT CONTROL MODULE AGAIN. A FEW WEEKS WENT BUY AND NOW THE SAME PROBLEMS AGAIN. THIS IS THE FOURTH VISIT AND TOMORROW MARKS THE 30TH BUSINESS DAY THE TRUCK HAS BEEN IN THE SHOP. ADD TEN MORE DAYS FOR THE WEEKENDS IT SAT THERE AND THE ONE DAY FOR WHEN THE DEALERSHIP HAD TO REPAIR MY LEATHER INTERIOR THAT THEY MESSED UP. THAT'S 41 DAYS AND I HAVEN'T EVEN HAD IT FOUR MONTHS YET. I'VE REQUESTED THAT THE MANUFACTURER BUY IT BACK NOW TWICE AND WAS DENIED BOTH TIMES. I WAS TOLD THAT MY VEHICLE DOES NOT MEET THEIR CRITERIA. THE SERVICE DEPARTMENT TOLD ME THAT THE VEHICLE IS UNSAFE TO DRIVE WHEN THESE LIGHTS COME ON. IT POWERS DOWN THOSE SYSTEMS MAKING THEM NON OPERATIONAL. THERE IS NO PATTERN TO THIS HAPPENING. IT CAN BE AT START UP ,SITING STILL OR MOVING DOWN THE ROAD. THE LIGHT CAN STAY ON THE ENTIRE TRIP OR JUST FLASH MOMENTARILY.

  • Filed Oct 2016

    I WAS DRIVING DOWN THE HIGHWAY AND ALL OF A SUDDEN TWICE WITHIN 10 MILES OF EACH OTHER MY TRUCK STARTED VIOLENTLY SHAKING ALOST SENDING ME INTO ANOTHER LANE AND LOSING CONTROL. HAD TO SLOW DOWN ALMOST TO A STOP BEFORE IT WOULD QUIT. *TR

• Seat Belts2

  • Filed Jan 2025

    While driving the morning of 13 Jan 2025 my Airbag sensor light on the dashboard illuminated. Shortly after that me and my wife smelled smoke in the vehicle cabin and then we heard a loud explosion and the seatbelt instantly tightened around my chest and waist. It was after I was able to stop safely and research the incident that I realized my drivers side “pretensioner” detonated while I was driving.

  • Filed Nov 2023

    Drivers side seat belt will not click in and I believe that is a safety problem

• Gasoline1

  • Filed Jun 2024

    The contact owns a 2016 Ford F-250. The contact stated that while driving at approximately 50 MPH, the check engine light illuminated, and the message “Reduced Power Mode” was displayed. The vehicle was taken to a dealer where it was diagnosed that the fuel pump, manifold assembly, fuel injectors, injector terminal seal, gaskets, vacuum pump, and left side fuel rail pressure pump needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 76,880.

• Forward Collision Avoidance1

  • Filed Feb 2024

    Vehicle has 44,000 miles, has never been wrecked in any way. Recently the advance trac system began displaying a fault at random. The light would come and go. At the time the fault light was active the turn signals did not operate normally. A message noted to service advance trac system. ( which is related to the abs) I noticed, once, the abs activate momentarily for no apparent reason. I narrowed the fault down to the steering wheel angle sensor. I had a Ford service center confirm the issue was the steering angle sensor. The sensor was on a backorder. I called around and other dealers confirmed. A week later while entering a cloverleaf and slowing down the system faulted, illuminated the error, and the abs activated. The brake system applied brakes unevenly pulling the vehicle to the left then right and aggressively slowing down without driver brake input. I had to fight to control the vehicle to prevent losing control or get rear ended. The roads were clean, dry, and it was daylight. Upon that i could see the complete loss of steering wheel angle sensor input. The dash can show this readout. Without the steering wheel angle input the system, which is to prevent accidents, nearly caused one. I tried turning off the advance trac via the traction control button, this was ineffective. I had to remove the abs pump fuse to get home safely. This system should not in any way be able to cause this severe loss of vehicle control simply due to the loss of one sensor. This is absolute unsafe software protocall. Attatched are images of the sensor reading then no place holder for it when it does not read.

• Seats1

  1 involved a fire

  • Filed Apr 2017

    TL* THE CONTACT OWNS A 2016 FORD F-250 SD. WHILE THE VEHICLE WAS PARKED AT HOME, THE CONTACT NOTICED DARK GRAY SMOKE BILLOWING OUT THE WINDOWS OF THE VEHICLE. THE CONTACT OPENED THE DRIVER SIDE DOOR AND NOTICED THE SEATS WERE ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND NOTICED WIRES IN THE SEAT. THE FIRE DEPARTMENT UNHOOKED THE VEHICLE BATTERY, BUT WAS UNAWARE OF WHAT CAUSED THE FIRE. THE VEHICLE WAS TOWED TO A LOCAL COLLISION LOT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT PROVIDED.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.