2015 Chevrolet Silverado 3500HD

What owners should know

Covers 2015–2019 · 6.6L Duramax diesel (LML 2015–2016, L5P 2017–2019) and 6.0L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2015 Chevrolet Silverado 3500HD. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• 2015–2016 Duramax fuel pump (CP4) failure

  Best left to a shop

  Signs: Sudden stalling or no-start, low fuel pressure codes such as P0087.

  Fix: Prevention: change the fuel filter on schedule and buy fuel from busy stations. Some owners replace the CP4 with a different pump design as prevention. A failed pump usually means a full fuel system replacement at a diesel shop.

  Shop: Duramax fuel filterShop: Duramax CP3 conversion kit▶ How-to videos

• Loose brake pedal (2015–2016)

  Dealer (recall)

  Signs: The brake pedal feels loose or doesn't work right.

  Fix: Covered by GM recalls for the brake pedal pivot nut.

  May be covered free by recall 16V069000 / 18V578000. Check the VIN at nhtsa.gov/recalls.

• Block heater cord fire risk (2017–2019 diesels)

  Dealer (recall)

  Signs: A burnt or melted block heater cord or plug.

  Fix: Covered by GM recalls. Don't use the block heater until it's checked.

  May be covered free by recall 19V328000 / 21V496000. Check the VIN at nhtsa.gov/recalls.

• 'Service trailer brake system' warning

  Easy DIY

  Signs: Trailer brake warnings that cut the trailer brakes while towing.

  Fix: Start with the simple things: clean and inspect the 7-pin trailer connector and the trailer's wiring. If it continues, have a dealer check the trailer brake module.

  Shop: 7 pin trailer connector▶ How-to videos

• L5P cracked intercooler pipe

  Easy DIY

  Signs: A loud pop, then low power and limp mode.

  Fix: Replace the plastic charge pipe. Many owners upgrade to a metal pipe.

  Shop: L5P Duramax intercooler pipe▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Side/Window:Curtain:Inflator

  Jul 2021 · #21V504000

  General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

  Risk and fix

  Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

  Fix: Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.

• Air Bags:Side/Window:Curtain:Inflator

  Nov 2020 · #20V736000

  General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.

  Risk and fix

  Risk: If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.

  Fix: GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.

• Service Brakes, Hydraulic:Pedals And Linkages

  Aug 2018 · #18V578000

  General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

  Risk and fix

  Risk: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

  Fix: GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.

• Fuel System, Gasoline:Storage:Auxillary Tank

  Oct 2017 · #17V664000

  General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

  Risk and fix

  Risk: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

  Fix: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.

• Air Bags:Frontal

  Jul 2017 · #17V437000

  General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

  Risk and fix

  Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

  Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

• Air Bags:Frontal

  Sep 2016 · #16V651000

  General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

  Risk and fix

  Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

  Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

• Service Brakes, Hydraulic:Pedals And Linkages

  Feb 2016 · #16V069000

  General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

  Risk and fix

  Risk: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

  Fix: GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Electrical System27

  1 involved a crash · 1 involved a fire

  • Filed Mar 2025

    The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while the vehicle was parked, the contact noticed that the instrument panel was inoperable. The contact stated that the instrument panel failed to function properly while attempting to activate the windshield wiper. The vehicle was taken to the dealer, where it was diagnosed that the fuse block had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,100.

  • Filed Feb 2024

    2015 CHEVY 3500 HD HAS 65,XXX MILES ON IT CURRENTLY. TRUCK PERIODICALLY AND USUALLY RANDOMLY DISPLAYS A "SERVICE TRAILER BRAKE" MESSAGE WHICH CONSTANTLY GOES OFF WHEN NOTHING IS BEING TOWED. NOW ABOUT 1 IN 15 TIMES DRIVEN WILL IT NOT DISPLAY THIS MESSAGE. IVE HAD THE TOWING BRAKE MODULE REPLACED AND THAT DID NOT FIX THIS PROBLEM. I'M AT MY WITS END WITH THIS TRUCK. CHEVROLET / GMC NEED TO STEP UP AND MAKE THIS WIDELY KNOWN PROBLEM A RECALL. THANKS

  • Filed Jan 2024

    As I am driving I am routinely warned about the trailer brake system with or without a trailer hooked up. It is distracting and could cause potential danger while driving. It has been going on for some time and progressively getting worse.

  • Filed Jan 2023

    There are several problems I’ve noticed some I fix myself! First of all, I was driving my truck at night on the country road and all of a sudden it starts losing power shut down on me on a little road with no pull over spots in Kentucky and just dies completely. My service charging system light came on. I worked on this forever. I noticed it. All of my grounds were completely nasty and pretty much not making contact. I fix the ones that I can find only two I know there’s more, I’ve changed the generator three times and the battery once, the problem happened again and again and again the only way I can stop my truck from dying is when that light come on if I got out and I took the negative wire off of my battery and then put it back on it would run again for about another three days and then if I didn’t see it, I’m stranded very dangerous. Finally I took it to my mechanic up the road and he basically did the same things. I did something about a door switch also though not another battery another generator and he added new battery cables so far it hasn’t done it again. Now my truck when starting to slow down, it will vibrate and shake you to death. You hit a little vibration in the road say a rumble strip. This thing will shake you through the roof in about make you run into another Vehicle , also, it’s hard to fill up the gas if you have to turn the gas nozzle almost straight up and down if you’re low on gas to make it except it or you’ll be sitting there for 30 minutes putting gas in your truck. I noticed also all of my wheels are having rough spots on them everywhere and they are rusting into . Another thing that happens this truck eats breaks for breakfast. I have put in the past two years at least have the change the brakes, calipers rotors and all twice a year sometimes three times a year. Also, the trailer brake system light comes on nonstop along with a service stability track on when happen. No Wasey no cruise control. I am a masterelect. Maintain truck it ju

  • Filed Aug 2022

    The contact owns a 2015 Chevrolet Silverado 2500. The contact stated upon starting the vehicle, the vehicle failed to start. The contact stated that he was able to restart the vehicle after 12-15 minutes. The contact stated that the failure had been reoccurring intermittently. Additionally, the contact stated that while driving at 30 MPH, the instrument panel turned black temporarily. There were no warning lights illuminated. The contact stated that the vehicle failed to start later that day. The contact was able to restart the vehicle the next day. The dealer and the manufacturer were notified of the failure and informed the contact that he would need to pay a repair fee as his VIN was not included in any recalls. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 14V265000 (Electrical System). The failure mileage was approximately 50,000.

  • Showing the 5 most recent of 27.
• Engine23

  2 involved a fire

  • Filed Nov 2025

    Exhaust filter plugged due to turbo not working properly. Been at dealership going on 7 weeks This is the 3rd new vehicle we have had this has happened to.

  • Filed Nov 2025

    Catastrophic failure of the CP4 fuel pump

  • Filed Jun 2025

    The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while driving 65 MPH, the message "Fuel Filter Needed to be Replaced" followed by the "Engine Power Reduced" were displayed on the instrument panel. The contact then stated that fuel started leaking from the vehicle and the vehicle stalled. The contact was left stranded in the middle of the road; a tow truck was called, and the vehicle was towed to an independent diesel mechanic. The mechanic performed a diagnostic test, and the contact was informed that the fuel pump had disintegrated which caused debris from the fuel pump to leak into the fuel system. The contact was provided an estimate to replace the fuel pump, fuel pump filter, fuel pump housing, and the fuel injectors. The manufacturer was notified of the failure and referred the contact to the NTHSA Hotline to file a complaint. The vehicle had yet to be repaired. The failure mileage was approximately 270,000.

  • Filed Apr 2024

    The contact owns a 2015 Chevrolet Silverado. The contact stated that while the contact's son was driving at an undisclosed speed, the check engine and traction control warning lights illuminated. In addition, the vehicle momentarily lost control, however, the contact's son depressed the brakes and was able to stop the vehicle. The vehicle was driven to the shoulder of the road. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed lifter valve and the lifter valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 115,000.

  • Filed Mar 2022

    The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving 30 MPH, the vehicle stalled and lost electrical power inadvertently. There were no warning lights illuminated. The contact was unable to veer to the side of the road. The contact was able to restart the vehicle after several attempts. The contact stated that the failure had been reoccurring while driving. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was taken to an independently certified GMC service center where it was diagnosed but no issues were found. The vehicle was not repaired. The failure mileage was approximately 58,000.

  • Showing the 5 most recent of 23.
• Service Brakes18

  1 involved a crash

  • Filed Feb 2025

    The brake pedal pivot bolt nut loosened itself and came off of the bolt, allowing the bolt to back out of the pedal mount and the brake pedal fell out of position and became lodged behind the accelerator pedal. Thankfully no accident occurred. After performing research with local dealer and independent repair shop it was found to be an obvious repeat failure of the General Motors safety recall #20760E already performed on the vehicle. I reached out to GM customer support who were rude and I received no help in the matter. Can provide more information upon request.

  • Filed Apr 2024

    The contact owns a 2015 Chevrolet Silverado. The contact stated that while the contact's son was driving at an undisclosed speed, the check engine and traction control warning lights illuminated. In addition, the vehicle momentarily lost control, however, the contact's son depressed the brakes and was able to stop the vehicle. The vehicle was driven to the shoulder of the road. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed lifter valve and the lifter valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 115,000.

  • Filed Feb 2024

    2015 CHEVY 3500 HD HAS 65,XXX MILES ON IT CURRENTLY. TRUCK PERIODICALLY AND USUALLY RANDOMLY DISPLAYS A "SERVICE TRAILER BRAKE" MESSAGE WHICH CONSTANTLY GOES OFF WHEN NOTHING IS BEING TOWED. NOW ABOUT 1 IN 15 TIMES DRIVEN WILL IT NOT DISPLAY THIS MESSAGE. IVE HAD THE TOWING BRAKE MODULE REPLACED AND THAT DID NOT FIX THIS PROBLEM. I'M AT MY WITS END WITH THIS TRUCK. CHEVROLET / GMC NEED TO STEP UP AND MAKE THIS WIDELY KNOWN PROBLEM A RECALL. THANKS

  • Filed Jan 2023

    There are several problems I’ve noticed some I fix myself! First of all, I was driving my truck at night on the country road and all of a sudden it starts losing power shut down on me on a little road with no pull over spots in Kentucky and just dies completely. My service charging system light came on. I worked on this forever. I noticed it. All of my grounds were completely nasty and pretty much not making contact. I fix the ones that I can find only two I know there’s more, I’ve changed the generator three times and the battery once, the problem happened again and again and again the only way I can stop my truck from dying is when that light come on if I got out and I took the negative wire off of my battery and then put it back on it would run again for about another three days and then if I didn’t see it, I’m stranded very dangerous. Finally I took it to my mechanic up the road and he basically did the same things. I did something about a door switch also though not another battery another generator and he added new battery cables so far it hasn’t done it again. Now my truck when starting to slow down, it will vibrate and shake you to death. You hit a little vibration in the road say a rumble strip. This thing will shake you through the roof in about make you run into another Vehicle , also, it’s hard to fill up the gas if you have to turn the gas nozzle almost straight up and down if you’re low on gas to make it except it or you’ll be sitting there for 30 minutes putting gas in your truck. I noticed also all of my wheels are having rough spots on them everywhere and they are rusting into . Another thing that happens this truck eats breaks for breakfast. I have put in the past two years at least have the change the brakes, calipers rotors and all twice a year sometimes three times a year. Also, the trailer brake system light comes on nonstop along with a service stability track on when happen. No Wasey no cruise control. I am a masterelect. Maintain truck it ju

  • Filed May 2022

    The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while towing a camper, the brakes locked up. The service trailer brake system message was displayed. There was an abnormal beeping noise detected and the instrument cluster was flashing. While driving approximately 60 MPH, the vehicle was vibrating. The vehicle was taken to the local dealer but the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic but the mechanic was unable to assist. The manufacturer was not contacted. The failure mileage was approximately 1,000.

  • Showing the 5 most recent of 18.
• Steering18

  1 involved a crash

  • Filed Jan 2025

    The contact owns a 2015 Chevrolet Silverado. The contact stated while driving at approximately 65 MPH the "loss of power steering" warning illuminated. The contact felt the steering wheel was hard to turn to the left or right. The contact was able to stop the vehicle and turn the vehicle off, when he turned the vehicle on the power steering was engaged, however, the failure was reoccurring. The contact stated that failure was also occurring at any speed. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the power steering system needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 18V586000 (Steering), however the vehicle was not part of the VIN selection. The manufacturer was not informed of the failure. The failure mileage was approximately 10,000.

  • Filed May 2024

    The contact owns a 2015 Chevrolet Silverado. The contact stated when she was pulled over to the side of the school entrance to pick her child up, she observed that the "service power steering" warning had illuminated on the instrument cluster. The contact stated that the steering wheel was very hard to turn to the left or right. The contact stated that she turned the vehicle off and on and the power steering functionality had returned. The contact stated that the failure re-occurred while she was driving at approximately 30 MPH. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V586000 (Steering). The manufacturer was not informed of the failure. The failure mileage was approximately 104,000.

  • Filed Oct 2023

    The contact owns a 2015 Chevrolet Silverado. The contact stated that while driving at 15 MPH and attempting to complete a turn, he became aware that the electronic power steering was not functioning. After restarting the vehicle, it returned to normal functionality, but the failure became an intermittent occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic power steering. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 18V586000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 127,000.

  • Filed Sep 2021

    What component or system failed or malfunctioned, and is it available for inspection upon request? The power steering. How was your safety or the safety of others put at risk? I was unable to steer the vehicle properly, this poses obvious risk while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? It has happened to me several times. It has not been reproduced by a third party. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings. No known issues.

  • Filed Jun 2021

    The Contact owns a 2015 Chevrolet Silverado. The contact stated that the steering wheel failed. The steering wheel locked when driving at low speeds, the steering wheel also locked when attempting to park the vehicle. The contact stated that there was no warning light before during or after the failure. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 140,000.

  • Showing the 5 most recent of 18.
• Power Train16

  2 involved a crash

  • Filed Sep 2020

    AT HIGH WAY SPEEDS APPROX. 67 MPH TO 80 TRUCK STARTS TO VIBRATE VERY BADLY. TAKEN TO TIRE SHOP AND BALANCE CHECKS FINE. FOUND THAT THIS YR AND MAKE GM HAS HAD VIBRATION ISSUES. AROUND 2017 TRUCK WAS TAKEN TO GM DEALER AND THEY HAD TO REPLACE TRANSMISSION TORQ CONVERTER WAS BAD ALSO.

  • Filed Sep 2020

    CP4 FUEL PUMP FAILURE AND ENGINE FAILURE- STARTED TRUCK THAT MORNING, 5 MIN LATER IT SHUT OFF AND HASN'T STARTED AGAIN. HUB EXPLODED MAKING 4WHEEL DRIVE IMPOSSIBLE WHEN DRIVING DOWN HEY. AC BLENDER STOPPED WORKING AC VENTS BLOW HOT AIR ON RIGHT SIDE OF DASH WHILE IN MOTION.

  • Filed Dec 2016

    MY TRUCK WAS PARKED IN MY DRIVEWAY ON A SLIGHT DOWNGRADE. I HAD JUST PARKED IT AND WAS UNLOCKING MY FRONT DOOR WHEN I TURNED AROUND AND WITNESSED IT ROLLING BACKWARDS DOWN THE DRIVEWAY TOWARDS THE STREET. I MANAGED TO RUN BACK AND GET IN A STOP IT WITH THE EMERGENCY BRAKE. THE VEHICLE WAS NOW AT LEAST 30 FEET FROM WHERE I HAD PARKED IT AND WOULD HAVE CONTINUED FARTHER HAD I NOT STOPPED IT. AFTER THIS I PARKED IT SEVERAL MORE TIMES IN THE SAME SPOT AND IT CONTINUED TO ROLL BACKWARDS WHILE IN PARK. I THEN TOOK THE VEHICLE TO MY DEALERSHIP AND EXPLAINED THE ISSUE AND SHOWED THEM A VIDEO OF ME TESTING IT. THEY LATER INFORMED ME THAT IT WAS A KNOWN PROGRAMMING ISSUE AND THEY REPROGRAMMED THE TRANSMISSION AND IT SHOULD WORK NOW. THE TRANSMISSION CAN COME OUT OF PARK EVEN WHEN NOT RUNNING. WHEN I ASKED WHY I WAS NOT INFORMED OF SUCH A RECALL THE INFORMED ME THAT IT WAS NOT AN ISSUE THEY WERE CALLING CUSTOMERS ABOUT RATHER THEY WERE JUST FIXING VEHICLES AS THEY CAME IN REPORTING THE ISSUE. I LIVE 3 BLOCKS FROM A MIDDLE SCHOOL AND AT THE TIME OF THE INCIDENT THERE IS OFTEN CHILDREN WALKING DOWN MY STREET. THE VEHICLE COULD HAVE EASILY SERIOUSLY INJURED OR KILLED SOMEONE YET CHEVY DID NOT CONSIDER THIS A LARGE ENOUGH SAFETY CONCERN TO INFORM OWNERS OF THESE VEHICLES.

  • Filed Apr 2016

    BOUGHT THIS VEHICLE NEW FROM DEALER IN SEPT 2015 WITH THE DEALER INSTALLED FLATBED ALREADY ON IT, ON THEIR DEALERSHIP LOT. FUEL MILEAGE WAS POOR FROM THE FIRST, "ENGINE LIGHT ON" FROM THE FIRST; TRANSMISSION DRAGGING FROM THE FIRST DAY WE BOUGHT IT. SERVICE ADVISORS AND THE SALESMAN SAID DRIVE IT AND IT WILL CLEAR OUT. IT GOT WORSE. THE DEALERSHIP FINALLY SENT IT TO THE COMPANY WHO INSTALLED THE FLATBED FOR THEM, AND THEY SAID THERE WAS AN ELECTRICAL SHORT IN THE FUEL PUMP WHICH THEY REPLACED. THE AUTOMATIC TRANSMISSION DID NOT SHIFT SMOOTHLY WHEN WE GOT IT BACK, AND THE DEALERSHIP SAID "IT PERFORMS AS DESIGNED". BUT, THIS IS AN AUTOMATIC 6 SPEED CHEVROLET TRANSMISSION IN A 2015 CHEVROLET 3500 SILVERADO WITH A 6.0 GASOLINE ENGINE. THE TRANSMISSION DRAGS FROM 5TH GEAR AND THEN DRAGS IN 6TH GEAR. I HAVE TO LET OFF THE GAS PEDAL FOR THE TRANSMISSION TO SHIFT. IF I LET IT DRAG OUT, IT USES FUEL AND SOUNDS LIKE I AM STUCK IN GEAR. WE HAVE TAKEN IT TO 3 DIFFERENT CHEVROLET DEALERSHIPS, AND THEY SAY SOMETHING IS WRONG BUT WE CAN'T TAKE IT APART TO FIX IT. THE SERVICE MANAGER SAID FOR ME TO DRIVE IT UNTIL THE TRANSMISSION "BLOWS UP BECAUSE IT IS UNDER WARRANTY". I TOOK IT TO A RELIABLE TRANSMISSION SHOP, BUT THEY WON'T TOUCH IT BECAUSE IT IS UNDER WARRANTY, BUT THEY SAID THAT THERE IS SOMETHING WRONG THAT IT DOES NOT SHIFT SMOOTHLY INTO ALL 6 GEARS. IT ONLY HAS 3600 MILES. WE HAVE TO DRIVE IT ONCE A WEEK TO KEEP THE BATTERY CHARGED. I DON'T PULL OR HAUL ANYTHING WITH IT. THIS IS HAPPENING BOTH IN CITY DRIVING AND HIGHWAY DRIVING.

  • Filed Apr 2016

    HAD BEEN COMPLAINING SINCE 2 DAYS AFTER PURCHASE THAT TRANSMISSION WAS SHAKING/SHIMMYING/SPUTTERING. WAS PULLING ONTO A COUNTY HIGHWAY OFF OF A RESIDENTIAL TYPE ROAD (AFTER PICKING UP GRANDDAUGHTER FROM SCHOOL - SHE WAS IN TRUCK) AND TRUCK BOGGED DOWN & WOULDN'T GO. INTERSECTION IS AT TOP OF HILL AND AROUND A CORNER. WAS CLEAR WHEN I STARTED PULLING OUT, BUT WAS ALMOST HIT BY ONCOMING TRUCK BEFORE I GOT MY TRUCK TO GET ON ACROSS THE INTERSECTION. HAS BEEN IN SHOP TWICE TO FIX IT. FIRST TIME TO DOUBLE TRANSMISSION FLUSH. THAT DIDN'T WORK. NEXT TIME A FEW WEEKS LATER, A TECHNICIAN HOOKED UP A COMPUTER TO MY TRUCK SO HE COULD MANUALLY SHIFT GEARS WHILE RIDING WITH ME. HE FELT THE ISSUES AND SAID HE SAW SEVERAL PROBLEMS. DEALERSHIP ENDED UP REPLACING TORQUE CONVERTER. ALSO REPLACED VLOM MANIFOLD - WHATEVER THAT IS? THAT'S WHAT IT SAYS ON WORK ORDER. THE PROBLEM STILL EXISTS. I BELIEVE THERE ARE BULLETINS OUT ON THIS TRUCK'S TRANSMISSION ALREADY. I HAVE TALKED TO OTHERS WHO HAVE HAD THE SAME PROBLEM.

  • Showing the 5 most recent of 16.
• Fuel/Propulsion System13

  • Filed Jul 2026

    I own a 2015 Chevrolet Silverado 3500HD Duramax diesel. At approximately 130,000 miles, the high-pressure CP4 fuel pump failed internally, sending metal shavings throughout the fuel system and contaminating major components. The truck suddenly lost power on the freeway and became inoperable without warning. I was barely able to get out of traffic before it had to be towed to a Chevrolet dealership. This created a serious safety hazard, especially considering the risk if it had happened while towing my fifth wheel with my family. A failure like this should not happen at this mileage on a heavy-duty diesel truck. I also cannot afford the extremely high cost of repairing the entire fuel system. From my research, many other owners have experienced the same CP4 fuel pump failure, which often destroys the entire fuel system and leads to very expensive repairs. I believe this is a widespread defect, not normal wear and tear. I ask NHTSA to review these failures and take action to protect vehicle owners from similar dangerous and costly failures. This truck currently sits at the dealership as I cannot afford the repairs and GM will not fix what they know is faulty parts.

  • Filed Jul 2026

    Truck was operating on the highway at highway speed. Suddenly the truck went into a drastic engine power reduction mode and severe automatic downshifting occurred; the truck came to a complete stop on the highway. Diagnostics proved to be a CP4 injector pump failure sending metal into the fuel system, needing a complete contamination kit and new CP3 pump conversion. This apparently is a known defect in GM vehicles and should have been recalled.

  • Filed Nov 2025

    Exhaust filter plugged due to turbo not working properly. Been at dealership going on 7 weeks This is the 3rd new vehicle we have had this has happened to.

  • Filed May 2024

    Bosch CP4 fuel pump failed 400 miles from home leaving us stranded. We were towed in and spent thousands of dollars and 5 weeks to have the truck repaired. Only warning was that the truck was losing power and barely got off the road.

  • Filed May 2024

    CP4 fuel pump failed while driving 250 miles from home. It was towed in and diagnosed, resulting in over $12,000.00 Dollars to replace fuel system due to metal pumped into fuel system. The mechanic sent the pump back as a core charge. We were stranded and freezing with our dog and towed in after several hours. The only warning was the vehicle was reducing power and I was able to get off the highway.

  • Showing the 5 most recent of 13.
• Unknown or Other12

  1 involved a crash

  • Filed Feb 2026

    The 2nd stage of this truck was not completed and the title was done in fraud in 2015 by Jon Hall Chevy in Daytona. I need this inspected as it shouldn't be on the road. Only 1 MCO without water Marks on it. this is a 2 stage truck should have 2. but nope only one we are getting the run around.

  • Filed Jan 2020

    I NEVER RECEIVED A RECALL ON MY CHEVROLET TRUCK WHICH IS THE SAME YEAR MAKE AND MODEL AS THIS ONE. TOOK IT TO A DEALERSHIP AND HAD IT FIXED. THEY SAID IT WASN'T RECALLED SO WE HAD TO PAY THE BILL. ISN'T THEIR A WAY TO FIND THE RECALL AND GET REIMBURSED FOR THE REPAIR BILL AND ALL THE ASSOCIATED COSTS? WE HAVE CALLED AND MADE A COMPLAINT TO NHTSA. NOTHING CAME OF IT. IT STILL IS A SAFETY DEFECT THAT SHOULD BE REPAIRED WITH NO COST TO THE CUSTOMERS.

  • Filed Aug 2018

    WE WERE TRAVELING ON I-465 OR I-90 OUTSIDE OF INDIANAPOLIS WITH OUR 2016 LANCE CAMPER MODEL 995 ON OUR 2015 SILVERADO 3500HD. WE STOPPED AT A REST AREA ON I-90 AND FOUND THE AWNING AND AWNING ROLLER FOR THE SLIDEOUT ON THE CAMPER HAD DISAPPEARED. I HAD BEEN DRIVING AT OR UNDER THE POSTED SPEED LIMITS WHEN THIS OCCURRED. THE MOUNTS, BOTH DAMAGED, WERE ALL THAT WERE LEFT. THE CAMPER SIDE WAS ALSO SLIGHTLY CRACKED ON ONE CORNER AND BULGED ON THE OTHER. IT COULD HAVE BEEN MUCH WORSE. LANCE HAS REPLIED TO MY COMPLAINT STATING IT WAS NOT A WARRANTY ITEM ANY MORE SO CLAIMED THEY HAD NO LIABILITY. MY CONCERN IS THAT THIS SHOULD NEVER HAVE HAPPENED AND I COULD HAVE HURT SOMEONE. THE AWNING IS MADE BY CAREFREE OF COLORADO FOR LANCE. I WANTED TO HAVE THIS RECORDED BECAUSE I HAVE HEARD OF ANECDOTAL INFORMATION OF OTHER SLIDE AWNINGS UNFURLING AND/OR COMING OFF SOME CAMPERS.

  • Filed Jun 2016

    VEHICLE WILL NOT STAY ENGAGED IN PARK, WAS PARKED OPENING A GATE AND THE VEHICLE MADE A LOUD POP AND STARTED ROLLING BACKWARD,WITH A TRAILER,LOAD OF HAY, HAS DONE LOTS OF DAMAGE HAS 2000 MILES ON IT. IT WAS STATIONARY THEN STARTED ROLLING BACKWARDS.

  • Filed Apr 2016

    WHEN DRIVING A MESSAGE ON MY INFORMATION CENTER POPS UP WHICH STATES THAT TAKING MY EYES OFF THE ROAD CAN CAUSE A ACCIDENT,ECT. THIS MAKES ME TAKE MY EYES OFF THE ROAD TO SEE IT AND AGAIN TO DELETE IT. SO THIS IS A HAZZARD. GM SAID THERE IS NOTHING IN THE OWNERS MANUAL ABOUT IT , AND ENGINEERING THINKS THAT IT HAPPENS WHEN I TOUCH A BUTTON ON THE INSTURMENT PANEL WHEN DRIVING. BUT IT HAPPENS TO APPEAR WHEN IM DRIVING ON THE HIGHWAY AND HAVE NOT TOUCHED ANY CONTROL BUTTON. , THIS IS A SERIOUS DISTRACTION. SINCE I CANNOT DUPLICATE IT BECAUSE IT HAPPENS AT RANDOM, WHEN IT DOES OCCUR AGAIN I WILL TAKE A PICTURE OF IT. THE MESSAGE WILL NOT CANCEL ON ITS OWN AND BLOCKES EVERYTHING ON THE MESSAGE CENTER UNTIL I MANUALLY SHUT IT OFF

  • Showing the 5 most recent of 12.
• Exterior Lighting9

  • Filed Apr 2016

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE LIGHTS ON THE VEHICLE WERE EXTREMELY LOW. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,500. UPDATED 05/24/16*LJ THE CONSUMER STATED THE LOWBEAMS DO NOT WORK ON EITHER SIDE. *TR

  • Filed Mar 2016

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE VEHICLE'S LOW BEAM HEADLAMPS HAD A LOW PROJECTION DISTANCE AND OFFERED NO VISIBILITY ON THE SIDE OF THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS ADVISED BY THE MANUFACTURER THAT THE HEADLAMPS MEET THE NHTSA STANDARDS. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 05/11/16*LJ UPDATED 05/17/16.*JB

  • Filed Feb 2016

    I HAVE A 2015 CHEVROLET SILVERADO 2500 HD LTZ MODEL. THIS VEHICLE HAS PROJECTOR HEADLIGHTS FOR THE LOW BEAM THAT AVE VERY INADEQUATE WHEN TRYING TO SEE IN DARK NIGHTS. THE LIGHT OUTPUT IS VERY DIM AND THE CUTOFF PATTERN IS LOW CAUSING POOR VISIBILITY TO ALMOST ZERO VISIBILITY ON WET ROADS OR DURING RAIN. USING THE FOG LIGHTS DOES HELP, BUT ALSO CAUSES ONCOMING DRIVERS TO FLASH YOU DUE TO EXTRA LIGHTS TURNED ON. I AM REALLY SHOCKED AS I HAVE ANOTHER VEHICLE WITH HID PROJECTOR HEADLIGHTS AND THEY ARE FRIENDLY TO ONCOMING DRIVERS AS THEY ARE BRIGHT BUT THE LIGHTING PATTERN IS LOW. THE CHEVROLET IS NOT AN HID LIGHT AND IT IS NOT BRIGHT ENOUGH FOR THE PROJECTOR PATTERN. THIS IS OF GREAT CONCERN DUE TO THE LACK OF VISIBILITY WHEN DRIVING AT NIGHT. SECOND ISSUE - TURN SIGNALS AS VIEWED FROM THE VEHICLE COMING STRAIGHT ON. I HAVE NOTICED LOOKING AT OTHER CHEVROLET SILVERADO'S THAT WHEN VIEWING THE TRUCK FROM THE FRONT, YOU CAN NOT SEE IF THE TURN SIGNALS ARE ON. DUE TO CHROME ON THE FRONT OF THE VEHICLE AND THE HEADLIGHT - DRL - YOU CAN NOT SEE THE BLINKING TURN SIGNAL FROM THE FRONT OF THE VEHICLE. SO, SOMEONE COULD EASILY TURN IN FRONT OF OR NOT SEE THE TRUCK IS TURNING DUE TO THE INABILITY TO SEE THE TURN SIGNAL FROM THE FRONT.

  • Filed Feb 2016

    WHEN DRIVING AT NIGHT ON ANY ROADS THE VISIBILITY WITH THE LOW BEAMS IS TERRIBLE! THE HIGH BEAMS ARE WHAT THE LOW BEAMS SHOULD BE. IT IS VERY DIFFICULT TO SEE ANYTHING IN THE DISTANCE OR ON THE SHOULDER. I HAVE BOUGHT CHEVY VEHICLES FOR 44 YEARS AND AM HEADING OUT TO TRADE MY 2015 SILVERADO IN FOR A DODGE. IT' S THE SAFEST THING I CAN DO SINCE CHEVY SAYS THERE IS NOTHING THAT BE DONE TO FIX THIS PROBLEM.

  • Filed Feb 2016

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. WHILE DRIVING AT ANY SPEED, THE HEADLIGHTS WERE DIM AND PREVENTED THE CONTACT FROM SEEING THE ROAD. THE CONTACT ACTIVATED THE HIGH BEAM HEADLIGHTS, WHICH WERE NOT BRIGHT ENOUGH EITHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHO STATED THAT THERE WAS NOTHING WRONG WITH THE LIGHTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 700.

  • Showing the 5 most recent of 9.
• Air Bags7

  2 involved a crash

  • Filed Dec 2024

    The contact owns a 2015 Chevrolet Silverado. The contact received notification of NHTSA Campaign Number: 21V504000(Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

  • Filed Aug 2023

    The contact owns a 2015 Chevrolet Silverado. The contact received notification of; NHTSA Campaign Number: 18V586000 (Steering), NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic), and 21V504000 (Air Bags). The contact stated that while parked and the vehicle powered on both sides torso air bags deployed without a collision. The driver sustained an ear injury. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

  • Filed Sep 2021

    Airbag light on dash came up. I can't find the problem on the recall list

  • Filed Sep 2021

    2015 Chevrolet Silverado. Consumer writes in regards to roof rail airbag inflators safety recall.

  • Filed Feb 2016

    I WAS INVOLVED IN AN ACCIDENT ON 1/15/16 IN WHICH I WAS SIDESWIPED BY ANOTHER VEHICLE. UPON IMPACT, I HAD NO BRAKES AND NO STEERING CONTROL. THIS CAUSED ME TO REAR END ANOTHER VEHICLE AND HIT A TREE HEAD ON. THE AIRBAGS NEVER DEPLOYED. I WAS UNABLE TO STOP THE VEHICLE OR CONTROL IT. I COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE. I AM VERY CONCERNED. I HAVE HAD THE TRUCK IN THE SHOP ON SEVERAL OCCASIONS WITH ELECTRICAL ISSUES, YET THE DEALERSHIP COULD NOT FIND ANYTHING OR IT WAS MINOR CORRECTIONS. I HAVE BEEN VERY CONCERNED WITH THE ELECTRONICS OF THIS VEHICLE SINCE I BOUGHT THE TRUCK IN AUGUST 2015. THE INSURANCE COMPANY TOTALED THE TRUCK.

  • Showing the 5 most recent of 7.
• Visibility/Wiper6

  1 involved a fire

  • Filed Apr 2025

    A rear defrost system malfunctioned and was smoking in the interior of the vehicle followed by the rear glass shattering. The electrical malfunction could have easily started a fire and glass flying around the cab a highway speeds could definitely be hazard. I called the dealership and they were unconcerned and gave me a quote to replace it. the dealer or the aftermarket glass replacement company have not heard of it happening. I did find a recall in Canada. Strangely enough mine was done in Canada and it happened again.

  • Filed Mar 2025

    The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while the vehicle was parked, the contact noticed that the instrument panel was inoperable. The contact stated that the instrument panel failed to function properly while attempting to activate the windshield wiper. The vehicle was taken to the dealer, where it was diagnosed that the fuse block had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,100.

  • Filed Apr 2019

    I REMOTE STARTED MY 2015 SILVERADO 3500HD DURAMAX. AFTER ABOUT 5 MINUTES OF IDLE TIME I BEGAN DRIVING THE TRUCK. ABOUT 3/4 MILES DOWN THE ROAD I DETECTED THE SMELL OF SOMETHING BURNING OR VERY HOT. MY FIRST THOUGH WAS IT WAS COMING FROM THE OUTSIDE. BEFORE I COULD FIGURE OUT WHAT WAS BURNING HEAVY WHITE/GRAY SMOKE STARTING EXITING FROM LOWER WEATHER STRIPPING ON THE REAR CENTER SLIDING WINDOW. BEFORE I COULD TAKE ACTION I HEARD A LOUD POPPING SOUND. I LOOKED BACK AGAIN AND THE REAR PASSENGER SIDE WINDOW WAS ENTIRELY SHATTERED. AT THIS TIME I KILLED THE REAR WINDOW DEFROST AND THE SMOKE QUITE. I WAS TRAVELING AT ROUGHLY 20-30MPH ON A PAVED CITY STREET. IT WAS 35 DEGREES WITH A LIGHT MIST AND FOG.

  • Filed Nov 2017

    TRAILER TOW MIRRORS DO NOT EXTEND FAR ENOUGH TO SEE REAR OF TRUCK 8 FT WIDE RACK BODY. SPOT FLOOD LIGHTS SHINE OFF BODY BLINDING DRIVERS VISION BECAUSE MIRRIORS DO NOT EXTEND FAR ENOUGH. MY 2013 GMC 3500 SIERRA DUMP TRUCK MIRRIORS EXTEND 2 INCHES FURTHER THEN THE 2015.ONLY HAVE HALF VIEW OF MIRRORS ON MY 2015 CHEVY 3500. THIS IS A MAJOR SAFETY ISSUE. I HAVE BROUGHT THIS ISSUE UP TO QUIRK AND LANNAN CHEVEROLET.

  • Filed Apr 2016

    SILVERADO 3500 HD TRUCK IS EQUIPPED WITH TOWING/CAMPER SIDE VIEW MIRRORS EQUIPPED WITH RED TURN SIGNALS EMBEDDED IN MIRROR GLASS. RED TURN SIGNAL LED'S IMPAIR VISION AT NIGHT, AND SHINE DIRECTLY INTO DRIVERS EYES, MAKING IT EXTREMELY DIFFICULT TO SEE OUTSIDE VEHICLE IN DIRECTION OF TURN. THE TURN SIGNAL LED'S ARE MANUFACTURED WITHOUT ANY SORT OF SHIELDING COATING IN MIRROR GLASS WHICH WOULD REDUCE THE BRIGHTNESS OF THE LED'S. ALSO THE MIRRORS ARE MOUNTED TO HIGH FOR AVERAGE HIGTH PEOPLE. TWO INCHES LOWER WOULD HELP A LOT FOR TURNING VISIBILITY.

  • Showing the 5 most recent of 6.
• Structure6

  1 involved a crash

  • Filed Jan 2020

    WATER LEAKING INTO THE VEHICLE FROM THE ONSTAR/XM ANTENNA. GM ISSUES A TSB FOR THE ISSUE IN 2017. WILL NOT WARRANTY THE NECESSARY REPAIRS AFTER THE INITIAL BUMPER TO BUMPER COVERAGE. TURNED A CORNER GOT A LAP FULL OF WATER, LUCKILY I WASN'T IN HEAVY TRAFFIC. HEADLINER AND CARPET ARE WET, PROBABLY THE ELECTRONICS AS WELL. NOT SURE HOW LONG IT HAS BEEN LEAKING JUST NOTICED IT.

  • Filed Nov 2017

    TRAILER TOW MIRRORS DO NOT EXTEND FAR ENOUGH TO SEE REAR OF TRUCK 8 FT WIDE RACK BODY. SPOT FLOOD LIGHTS SHINE OFF BODY BLINDING DRIVERS VISION BECAUSE MIRRIORS DO NOT EXTEND FAR ENOUGH. MY 2013 GMC 3500 SIERRA DUMP TRUCK MIRRIORS EXTEND 2 INCHES FURTHER THEN THE 2015.ONLY HAVE HALF VIEW OF MIRRORS ON MY 2015 CHEVY 3500. THIS IS A MAJOR SAFETY ISSUE. I HAVE BROUGHT THIS ISSUE UP TO QUIRK AND LANNAN CHEVEROLET.

  • Filed Jan 2016

    OCTOBER 31, 2014 ON MY HOME FROM WORK I HEARD A BANG. THE TRUCK PULLED VERY HARD TO THE LEFT TAKING ME INTO THE CONCRETE BARRIER THAT DIVIDES THE HIGHWAY. VEHICLE WAS IN MOTION US HIGHWAY 41/45 65 MPH. AFTER THE TRUCK WAS INVESTIGATED AT THE DEALER TO GIVE AN ESTIMATE ON THE DAMAGE IT WAS DISCOVERED THE LEFT REAR AXEL WAS BROKEN. QUESTIONING THE DEALER ABOUT THIS ISSUE AND NOT GETTING ANYWHERE I TALKED TO DIFFERENT MECHANICS THAT I KNOW AFTER A WEEK OR SO IT WAS DISCOVERED THERE WAS A RECAL FOR INSUFFCIENT HEAT TREATED REAR AXLES TALKING TO THE DEALER AND I WAS TOLD THIS DID NOT PERTAIN TO MY VEHICLE AS THE RECALL WAS TAKEN CARE OF AT THE FACTORY. I CANTACTED CHEVROLET AND WAS TOLD THAT BECAUSE I HAD GIVEN THE OK FOR THE DEALER TO MAKE THE REPAIRS. MY INSURANCE COMPANY WOULD NEED TO FOLE PAPER WORK AGAINST CHEVROLET WHICH MYSELF I BELIEVE IS WRONG . I WAS ALSO TOLD BY THE DEALER BROKEN AXLE WAS TYPICAL OF THIS KIND OF IMPACT. THERE IS NO DAMAGE ON THE SIDE PANEL OR REAR OF THE TRUCK I DO HAVE PICTURES ON MY PHONE WHICH I HAVE NOT DOWNLOADED TO MY COMPUTER.

  • Filed Jan 2016

    MY DOG WAS LACERATED VIA THE REAR BOTTOM CORNER OF THE DRIVER'S SIDE DOOR WHEN HE RAN BY IT. NOT QUITE SURE WHY THE DESIGN WOULD COME TO SUCH A POINT. A TRIP TO THE EMERGENCY VET, STAPLES, ANTIBIOTICS, AND $$$ LATER HE IS NOW AT HOME RECOVERING.

  • Filed Feb 2015

    I HAD BOB HOOK CHEVROLET INSTALL RUNNING BOARDS INCORRECTLY AND WENT ANOTHER DEALER TO BE TOLD THEY ARE INCORRECTLY INSTALLED DAMAGING VEHICLE AND MISSING PARTS. *TR

  • Showing the 5 most recent of 6.
• Suspension6

  1 involved a crash

  • Filed Mar 2016

    THE TRUCKS HAVE A VIBRATION THAT IS FELT IN THE STEERING WHEEL, FLOOR, SEATS, ACCELERATOR AND BRAKE PEDALS ETC. WHILE DRIVING. THE MAJOR CONSENSUS IT THAT THE WORST SPEED IT 76 MPH, YET IT IS FELT TO A LESSER DEGREE AT ANY SPEEDS, WITH SOME BEING WORSE THAN OTHERS. THERE ARE A LARGE NUMBER OF TRUCKS WITH THIS ISSUE, YET GENERAL MOTORS REFUSES TO DO ANYTHING ABOUT IT. IT BEGAN WITHIN A COUPLE WEEKS OF PURCHASING MY TRUCK. I FOUND PEOPLE FIRST REPORTING THE ISSUE IN 2015, AND MORE RECENTLY IT CONTINUES WITH THE 2015 AND 2016 MODEL YEARS.

  • Filed Jan 2016

    OCTOBER 31, 2014 ON MY HOME FROM WORK I HEARD A BANG. THE TRUCK PULLED VERY HARD TO THE LEFT TAKING ME INTO THE CONCRETE BARRIER THAT DIVIDES THE HIGHWAY. VEHICLE WAS IN MOTION US HIGHWAY 41/45 65 MPH. AFTER THE TRUCK WAS INVESTIGATED AT THE DEALER TO GIVE AN ESTIMATE ON THE DAMAGE IT WAS DISCOVERED THE LEFT REAR AXEL WAS BROKEN. QUESTIONING THE DEALER ABOUT THIS ISSUE AND NOT GETTING ANYWHERE I TALKED TO DIFFERENT MECHANICS THAT I KNOW AFTER A WEEK OR SO IT WAS DISCOVERED THERE WAS A RECAL FOR INSUFFCIENT HEAT TREATED REAR AXLES TALKING TO THE DEALER AND I WAS TOLD THIS DID NOT PERTAIN TO MY VEHICLE AS THE RECALL WAS TAKEN CARE OF AT THE FACTORY. I CANTACTED CHEVROLET AND WAS TOLD THAT BECAUSE I HAD GIVEN THE OK FOR THE DEALER TO MAKE THE REPAIRS. MY INSURANCE COMPANY WOULD NEED TO FOLE PAPER WORK AGAINST CHEVROLET WHICH MYSELF I BELIEVE IS WRONG . I WAS ALSO TOLD BY THE DEALER BROKEN AXLE WAS TYPICAL OF THIS KIND OF IMPACT. THERE IS NO DAMAGE ON THE SIDE PANEL OR REAR OF THE TRUCK I DO HAVE PICTURES ON MY PHONE WHICH I HAVE NOT DOWNLOADED TO MY COMPUTER.

  • Filed Jan 2016

    HAS A VIBRATION AT 65, TURNS INTO A BAD SHAKE AT 75.

  • Filed Oct 2015

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE SHOOK AND VIBRATED EXTENSIVELY IN THE FRONT. UPON TURNING THE VEHICLE OFF AND RESTARTING THE VEHICLE, THERE WAS LESS SHAKING, BUT THE STRONG VIBRATION CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BED COVER WAS AFTERMARKET AND THE WIND WAS CAUSING THE STRONG VIBRATION AND SHAKING TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE CONTINUED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

  • Filed Aug 2015

    BOUGHT THE TRUCK NOTICED THERE IS A SHAKE WHEN DRIVING FROM 60-80 TOOK IT BACK SAME DAY I BOUGHT IT AND THEY SAID OH WE KNOW WHAT IT IS IT'S THE TIRES SO THE REPLACED THEM NOPE DIDN'T FIX IT SO TOOK IT BACK THEY REPLACED TWO MORE TIRES INTHE FRONT SAYING THE NEW ONES HAD A BALLS ON THEM SO TOOK IT HOME AND NOPE DIDN'T FIX IT SO TOOK IT BACK AGAINAND THEY DRIVE IT AND SAY IT'STHE DRIVE SHAFT SO THEY FIX IT I TAKE IT HOME . IT'S STILL NOT FIXED . IT MAKES FOR A VERY UNCOMFORTABLEDRIVE . WE BOUGHT A 46,000 TRUCK AND THERE'S PROBLEMS WITH IT. REALLY SCARED SOMETHING WRONG IS WITH IT AND THEDEALER DUO IS NOT HELPING. IF YOU GO PAST 80 THE TRUCK WHISTLES LIKE A SIREN. PLEASE HELP ME I TRAVELALLOT AND HAVE KIDS IN

  • Showing the 5 most recent of 6.
• Seats6

  1 involved a crash

  • Filed Mar 2016

    THE TRUCKS HAVE A VIBRATION THAT IS FELT IN THE STEERING WHEEL, FLOOR, SEATS, ACCELERATOR AND BRAKE PEDALS ETC. WHILE DRIVING. THE MAJOR CONSENSUS IT THAT THE WORST SPEED IT 76 MPH, YET IT IS FELT TO A LESSER DEGREE AT ANY SPEEDS, WITH SOME BEING WORSE THAN OTHERS. THERE ARE A LARGE NUMBER OF TRUCKS WITH THIS ISSUE, YET GENERAL MOTORS REFUSES TO DO ANYTHING ABOUT IT. IT BEGAN WITHIN A COUPLE WEEKS OF PURCHASING MY TRUCK. I FOUND PEOPLE FIRST REPORTING THE ISSUE IN 2015, AND MORE RECENTLY IT CONTINUES WITH THE 2015 AND 2016 MODEL YEARS.

  • Filed Mar 2016

    I BOUGHT A 2015 CHEVY SILVERADO 1500 WT BLACK OUT EDITION ON 12/1/2015. WITHIN A FEW WEEKS OF DRIVING TRUCK AND ABOUT 1000 MILES ON TRUCK DRIVERS SEAT HAS A MAJOR SQUEAK AND FEELS NOT STURDY. AFTER MANY TRIPS TO DEALER AND REPLACING SEVERAL PARTS, DRIVERS SEAT REMAINS SAME AS OF TO DATE. AT THIS POINT DEALER SAYS THERE ARE NO ISSUES REPORTED ON ANY OTHER 2015 TRUCKS IN THE US. TRUCK SEAT IS UNBEARABLE TO DRIVE AND COULD BE A SAFETY HAZARD. TRUCK CURRENTLY HAS 4500 MILES

  • Filed Feb 2016

    CENTER CONSOLE BEVERAGE HOLDERS, HAVE TWO HOLES ON HARD PLASTIC.THESE HOLES DRAIN SPILL LIQUID FROM BEVERAGES TO GO INSIDE CONSOLE AND CAUSING MOLD GROW AND BAD SMELL. ALSO CAUSES THAT USB PORTS ON CONSOLE TO SHORT OUT AND BURN. THESE PROBLEM GETS WORST WHEN OWNER LIFTS CENTER CONSOLE TO SEAT A 3RD PERSON IN FRONT OF VEHICLE CAUSING ACCUMULATED LIQUID TO SPILL TO BACK OF CONSOLE, WHERE IS IMPOSSIBLE TO CLEAN. WITHOUT TAKING CONSOLE APART.

  • Filed Jun 2015

    I WAS STOPPED AT A RED LIGHT AND STRUCK FROM BEHIND BY ANOTHER SMALLER VEHICLE PUSHING ME INTO A MINIVAN IN FRONT OF ME. ON INITIAL IMPACT, THE DRIVERS SEAT WAS DISLODGED FROM THE MOUNTING FRAME. WHEN I HIT THE MINIVAN IN FRONT OF ME, THE AIRBAGS DID NOT DEPLOY AND MY SHOULDER SEAT RESTRAINT DID NOT ENGAGE CAUSING MY EYE TO STRIKE THE STEERING WHEEL. I HAVE NERVE DAMAGE AS A RESULT OF THE SEAT BELT NOT ENGAGING AND THE AIRBAGS NOT DEPLOYING. THE VEHICLE SUSTAINED ENOUGH DAMAGE, INCLUDING FRAME DAMAGE, THAT IT WAS CONSIDERED A TOTAL LOSS. IT WAS 6 WEEKS OLD AT THE TIME OF THE INCIDENT. I WAS THE ONLY PERSON IN THE ACCIDENT WHO REQUIRED MEDICAL ATTENTION. I BELIEVE THE SEAT MOUNTING FAILED, THE AIRBAGS FAILED TO PROPERLY DEPLOY AND THE SHOULDER RESTRAINT SIGNIFICANTLY FAILED. I HAVE PICTURES INDICATING THE SEATBELT FULLY EXTENDED, BUT DID NOT ENGAGE, AND WILL NO LONGER RETRACT. STATE FARM IS HOLDING THE VEHICLE PENDING A POSSIBLE INVESTIGATION BY NHTSA.

  • Filed Apr 2015

    THE REAR HEADREST OF THE CREW CAB ARE TO SMALL AND DO NOT RAISE UP HIGH ENOUGH TO PROTECT THE HEAD OF ANYONE IN THE REAR SEAT. THERE IS ALSO NO CENTER HEAD REST FOR THE REAR SEAT. THIS IS VERY DANGEROUS AND I WISH I HAD REALIZED BEFORE I PURCHASED THE TRUCK. THIS IS A MAJOR SAFETY CONCERN THAT NEEDS TO BE ADDRESSED ASAP. AT LEAST OFFER US THE OPTION TO PURCHASE LARGER HEADREST FOR THE REAR SEAT. *TR

  • Showing the 5 most recent of 6.
• Fuel System5

  • Filed Jun 2025

    The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while driving 65 MPH, the message "Fuel Filter Needed to be Replaced" followed by the "Engine Power Reduced" were displayed on the instrument panel. The contact then stated that fuel started leaking from the vehicle and the vehicle stalled. The contact was left stranded in the middle of the road; a tow truck was called, and the vehicle was towed to an independent diesel mechanic. The mechanic performed a diagnostic test, and the contact was informed that the fuel pump had disintegrated which caused debris from the fuel pump to leak into the fuel system. The contact was provided an estimate to replace the fuel pump, fuel pump filter, fuel pump housing, and the fuel injectors. The manufacturer was notified of the failure and referred the contact to the NTHSA Hotline to file a complaint. The vehicle had yet to be repaired. The failure mileage was approximately 270,000.

  • Filed Apr 2023

    The contact owns a 2015 Chevrolet Silverado 3500. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the High-Pressure Fuel Pump (HPFP) needed to be replaced. The vehicle had not been repaired. The contact was advised that the HPFP were on national back order. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21E101000 (Fuel System, Diesel). The failure mileage was approximately 150,000.

  • Filed Sep 2020

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 3500. THE CONTACT STATED WHILE PARKED, THE HIGH-PRESSURE FUEL PUMP FAILED WITHOUT WARNING. THE CONTACT STATED HE HEARD AN ABNORMAL NOISE AND TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO WOODLAND CHEVROLET (530 QUALITY CIR, WOODLAND, CA 95776) WHERE THE VEHICLE WAS DIAGNOSED WITH A HIGH-PRESSURE FUEL PUMP FAILURE. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 180,000.

  • Filed Jul 2018

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 3500. WHILE TOWING A HORSE TRAILER AND DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (BACHMAN-BERNARD CHEVROLET BUICK GMC, 3365 E. ANDREW JOHNSON HWY, GREENEVILLE, TN) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A FAULTY FUEL FILTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 33,922.

  • Filed Jun 2014

    DRIVING TOWING A TRAVEL TRAILER. FELT A VIBRATION. PULLED OVER AND NOTHING VISIBLE. RESUMED BUT ENGINE HAD NO POWER. 30 MPH MAX SPEED. CALLED ONSTAR AND THEY COULD FIND NO CODES. TRIED TO CONTINUE BUT NO ENGINE POWER BEYOND 30 MPH.. CALLED ONSTAR AGAIN AND THIS TIME THEY IDENTIFIED 2 CODES. DROPPED TRAILER AT A CHURCH PARKING LOT. TRUCK NOW IN REDUCED POWER MODE AND LEAKING LIQUID. ARRIVED AT A DEALER WHO IDENTIFIED PROBLEM AS RETURN FUEL LINE HAD BECOME DISCONNECTED. THEY RECONNECTED AND TRUCK RAN NORMALLY. APPROXIMATELY 20 GALLONS OF DIESEL FUEL HAD LEAKED DURING THIS 8 MILE ORDEAL. *TR

• Diesel3

  • Filed Jun 2025

    The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while driving 65 MPH, the message "Fuel Filter Needed to be Replaced" followed by the "Engine Power Reduced" were displayed on the instrument panel. The contact then stated that fuel started leaking from the vehicle and the vehicle stalled. The contact was left stranded in the middle of the road; a tow truck was called, and the vehicle was towed to an independent diesel mechanic. The mechanic performed a diagnostic test, and the contact was informed that the fuel pump had disintegrated which caused debris from the fuel pump to leak into the fuel system. The contact was provided an estimate to replace the fuel pump, fuel pump filter, fuel pump housing, and the fuel injectors. The manufacturer was notified of the failure and referred the contact to the NTHSA Hotline to file a complaint. The vehicle had yet to be repaired. The failure mileage was approximately 270,000.

  • Filed Apr 2023

    The contact owns a 2015 Chevrolet Silverado 3500. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the High-Pressure Fuel Pump (HPFP) needed to be replaced. The vehicle had not been repaired. The contact was advised that the HPFP were on national back order. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21E101000 (Fuel System, Diesel). The failure mileage was approximately 150,000.

  • Filed Jun 2014

    DRIVING TOWING A TRAVEL TRAILER. FELT A VIBRATION. PULLED OVER AND NOTHING VISIBLE. RESUMED BUT ENGINE HAD NO POWER. 30 MPH MAX SPEED. CALLED ONSTAR AND THEY COULD FIND NO CODES. TRIED TO CONTINUE BUT NO ENGINE POWER BEYOND 30 MPH.. CALLED ONSTAR AGAIN AND THIS TIME THEY IDENTIFIED 2 CODES. DROPPED TRAILER AT A CHURCH PARKING LOT. TRUCK NOW IN REDUCED POWER MODE AND LEAKING LIQUID. ARRIVED AT A DEALER WHO IDENTIFIED PROBLEM AS RETURN FUEL LINE HAD BECOME DISCONNECTED. THEY RECONNECTED AND TRUCK RAN NORMALLY. APPROXIMATELY 20 GALLONS OF DIESEL FUEL HAD LEAKED DURING THIS 8 MILE ORDEAL. *TR

• Equipment3

  • Filed Mar 2025

    See attached document for complaint.

  • Filed Aug 2018

    WE WERE TRAVELING ON I-465 OR I-90 OUTSIDE OF INDIANAPOLIS WITH OUR 2016 LANCE CAMPER MODEL 995 ON OUR 2015 SILVERADO 3500HD. WE STOPPED AT A REST AREA ON I-90 AND FOUND THE AWNING AND AWNING ROLLER FOR THE SLIDEOUT ON THE CAMPER HAD DISAPPEARED. I HAD BEEN DRIVING AT OR UNDER THE POSTED SPEED LIMITS WHEN THIS OCCURRED. THE MOUNTS, BOTH DAMAGED, WERE ALL THAT WERE LEFT. THE CAMPER SIDE WAS ALSO SLIGHTLY CRACKED ON ONE CORNER AND BULGED ON THE OTHER. IT COULD HAVE BEEN MUCH WORSE. LANCE HAS REPLIED TO MY COMPLAINT STATING IT WAS NOT A WARRANTY ITEM ANY MORE SO CLAIMED THEY HAD NO LIABILITY. MY CONCERN IS THAT THIS SHOULD NEVER HAVE HAPPENED AND I COULD HAVE HURT SOMEONE. THE AWNING IS MADE BY CAREFREE OF COLORADO FOR LANCE. I WANTED TO HAVE THIS RECORDED BECAUSE I HAVE HEARD OF ANECDOTAL INFORMATION OF OTHER SLIDE AWNINGS UNFURLING AND/OR COMING OFF SOME CAMPERS.

  • Filed Nov 2015

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 55 MPH, THE RADIO AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL FAILED TO WORK. THE NEXT DAY, THE RADIO WAS NOT WORKING AND THE VEHICLE WOULD NOT START. AFTER A WHILE, THE VEHICLE WAS DRIVEN TO A DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER KEPT THE VEHICLE FOR EVALUATION. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

• Vehicle Speed Control3

  • Filed Jan 2023

    There are several problems I’ve noticed some I fix myself! First of all, I was driving my truck at night on the country road and all of a sudden it starts losing power shut down on me on a little road with no pull over spots in Kentucky and just dies completely. My service charging system light came on. I worked on this forever. I noticed it. All of my grounds were completely nasty and pretty much not making contact. I fix the ones that I can find only two I know there’s more, I’ve changed the generator three times and the battery once, the problem happened again and again and again the only way I can stop my truck from dying is when that light come on if I got out and I took the negative wire off of my battery and then put it back on it would run again for about another three days and then if I didn’t see it, I’m stranded very dangerous. Finally I took it to my mechanic up the road and he basically did the same things. I did something about a door switch also though not another battery another generator and he added new battery cables so far it hasn’t done it again. Now my truck when starting to slow down, it will vibrate and shake you to death. You hit a little vibration in the road say a rumble strip. This thing will shake you through the roof in about make you run into another Vehicle , also, it’s hard to fill up the gas if you have to turn the gas nozzle almost straight up and down if you’re low on gas to make it except it or you’ll be sitting there for 30 minutes putting gas in your truck. I noticed also all of my wheels are having rough spots on them everywhere and they are rusting into . Another thing that happens this truck eats breaks for breakfast. I have put in the past two years at least have the change the brakes, calipers rotors and all twice a year sometimes three times a year. Also, the trailer brake system light comes on nonstop along with a service stability track on when happen. No Wasey no cruise control. I am a masterelect. Maintain truck it ju

  • Filed Dec 2015

    WHILE DRIVING MY 2015 CHEVROLET SILVERADO 1500 LTZ WITH A 5.3 LITER MOTOR THE RPM OF THE ENGINE ACT ERRATIC, IT WILL INCREASE AND DECREASE RPM AT WILL, I WOULD SAY THAT IT SURGES ABOUT 75 TO 150 RPM, IT ESPECIALLY DOES THIS GOING UPHILL. IT IS UNSAFE TO BE DRIVING A VEHICLE THAT ACTS IN THIS MANNER BECAUSE YOU CAN'T CONTROL THE WAY YOU WANT TO DRIVE, I TOOK IT BACK TO THE DEALER AND THEY ARE TRYING TO CONVINCE ME THAT THIS IS NORMAL, WHICH I KNOW IT IS NOT NORMAL, GM NEEDS TO FIGURE THIS OUT AND CORRECT THE PROBLEM.

  • Filed Nov 2015

    I PURCHASED A BRAND NEW 2015 CHEVY SILVERADO AND IN THE FIRST WEEK I HAD IT, WHILE DRIVING, THE TRUCK JUST SIMPLY COMPLETELY SHUT OFF. DEALER CLAIMS THEY HAVE NEVER HEARD OF THIS AND AFTER KEEPING TRUCK FOR DAYS STATED COULD NOT FIND ANY ISSUES. ABOUT ONE MONTH LATER REMOTES NOT WORKING AND TRUCK WARNING THAT EMERGENCY BRAKE IS ON EVEN THOUGH IT WAS RELEASED. COULD NOT GET TO REGISTER THAT EMERGENCY BRAKE WAS OFF AND WHILE DRIVING NONE OF THE TURN SIGNALS WERE WORKING AS TO TRUCK WARNING TO PULL OVER DUE TO VEHICLE EMERGENCY BRAKE WAS ON. I HAVE ONLY MADE ONE PAYMENT ON THIS NEW VEHICLE AND TRUCK HAS ALREADY BEEN IN SHOP 2X .I NEED YOUR HELP, PLEASE AS DEALER NOT HELPING ME AND I DO NOT FEEL SAFE IN THIS TRUCK. I SHOULD NOT HAVE TO WORRY ABOUT IT TURNING OF OR ANYTHING ELSE AS TO BEING A BRAND NEW VEHICLE. I HAVE ATTEMPTED TO SPEAK WITH SEVERAL MANAGERS AND ONE JUST STATED TO ME" THAT IS WHY YOU HAVE WARRANTY AND JUST KEEP EYE ON IT." SINCE ALL THIS I HAVE SEARCHED ON THE INTERNET, AND DISCOVERED THAT THIS HAS HAPPENED WITH OTHER SILVERADOS. . ED BOZART CHEVROLETT STILL CLAIMS NO KNOWLEDGE OF THIS. PLEASE HELP ME. I FEEL THIS IS POTENTIAL ACCIDENT ISSUE. THE FIRST ISSUED HAPPENED WHILE DRIVING ON CRAIG ROAD WHICH COULD HAVE BEEN REALLY BAD AS THIS IS A 45 MPH ROAD, LUCKILY IT WAS A WEEKEND AND NOT BUSY. I DON'T KNOW WHAT ELSE TO DO. SPENDING OVER $40,000 ON THIS TRUCK NOT EXPECTING TO FEEL UNSAFE WHILE DRIVING.

• Visibility3

  1 involved a fire

  • Filed Feb 2022

    The contact owns a 2015 Chevrolet Silverado. The contact stated that while the vehicle was parked in the driveway, the rear window defroster and the window slide began to smoke and there was an abnormal noise. The contact turned off the defroster to avoid a fire. The contact has discontinued the use of the defroster and remote start feature in order to avoid a potential fire. The contact called the dealer who advised that there was no recall for the VIN. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 96,000.

  • Filed Jan 2016

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. WHILE THE CONTACT WAS WASHING THE VEHICLE, THE WINDSHIELD SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

  • Filed Apr 2015

    THE VEHICLE HAD BEEN PARKED FOR APPROXIMATELY 7 HOURS. THE DOOR WAS OPENED AND AS WE OPENED THE DOOR THE ENTIRE REAR WINDOW EXPLODED. THERE WERE ABSOLUTELY NO CHIPS OR CRACKS IN THE REAR GLASS. IT SIMPLY EXPLODED WHEN THE DOOR OPENED. *TR

• Seat Belts3

  2 involved a crash

  • Filed Mar 2016

    I WAS DRIVING ON US HIGHWAY 12 GOING APPROX. 35 MPH WHEN THE REAR END DIFFERENTIAL LOCKUP AND CAUSED ME TO SLID OFF THE ROAD IN A TURN THAT ALSO HAD ICE WHILE TOWING A FIFTH WHEEL THE ACCIDENT CAUSED DAMAGE TO THE RIGHT FRONT FENDER AND THE RIGHT REAR AND RIGHT SIDE OF THE 8 FOOT BED ALONG WITH THE WINDSHIELD AND A FRONT DRIVE LINE FOR 4 WHEEL DRIVE I HAVE HAD MULTIPLE ISSUES WITH THE FRONT DRIVE LINE BREAKING UNDER NORMAL CONDITIONS AS WELL I ALSO HAVE VIDEO OF THE REAR END DIFFERENTIAL MOVING FROM SIDE TO SIDE TO SHOW THE MOVEMENT AND SHOW WHAT CAUSED THE REAR END TO LOCK UP IT HAD MOVED AN 1/4 OF AND INCH TO 1/2 INCH IN EITHER DIRECTION.

  • Filed Jun 2015

    I WAS STOPPED AT A RED LIGHT AND STRUCK FROM BEHIND BY ANOTHER SMALLER VEHICLE PUSHING ME INTO A MINIVAN IN FRONT OF ME. ON INITIAL IMPACT, THE DRIVERS SEAT WAS DISLODGED FROM THE MOUNTING FRAME. WHEN I HIT THE MINIVAN IN FRONT OF ME, THE AIRBAGS DID NOT DEPLOY AND MY SHOULDER SEAT RESTRAINT DID NOT ENGAGE CAUSING MY EYE TO STRIKE THE STEERING WHEEL. I HAVE NERVE DAMAGE AS A RESULT OF THE SEAT BELT NOT ENGAGING AND THE AIRBAGS NOT DEPLOYING. THE VEHICLE SUSTAINED ENOUGH DAMAGE, INCLUDING FRAME DAMAGE, THAT IT WAS CONSIDERED A TOTAL LOSS. IT WAS 6 WEEKS OLD AT THE TIME OF THE INCIDENT. I WAS THE ONLY PERSON IN THE ACCIDENT WHO REQUIRED MEDICAL ATTENTION. I BELIEVE THE SEAT MOUNTING FAILED, THE AIRBAGS FAILED TO PROPERLY DEPLOY AND THE SHOULDER RESTRAINT SIGNIFICANTLY FAILED. I HAVE PICTURES INDICATING THE SEATBELT FULLY EXTENDED, BUT DID NOT ENGAGE, AND WILL NO LONGER RETRACT. STATE FARM IS HOLDING THE VEHICLE PENDING A POSSIBLE INVESTIGATION BY NHTSA.

  • Filed Mar 2015

    WHILE TRAVELING WITH THE RADIO ON, THE RADIO VOLUME WENT OFF. OTHER RADIO INFORMATION ON THE VIDEO SCREEN APPEARED NORMAL. ONSTAR VOLUME WAS ALSO OFF. ALSO WHEN SEAT BELTS WERE DISCONNECTED WHILE DRIVING THERE WAS NO AUDIBLE SIGNAL. AFTER STOPPING AND RESTARTING THE VEHICLE EVERYTHING WAS NORMAL. *TR

• Electronic Stability Control (esc)3

  • Filed Mar 2016

    I HAVE A 2015 CHEVY SILVERADO 1500 4X4 WITH 5000 MILES. WHILE DRIVING TO WORK ( LESS THEN 2 MILES) MY SERVICE 4WD SYSTEM WARNING CAME UP. THE TRUCK IS STUCK IN 4WD CAN NOT SWITCH IT OUT. ALSO WHILE STUCK IN 4WD TURNING IS VERY DIFFICULT. CALLED DEALERSHIP THEY TOLD ME IT WAS SAFE TO DRIVE IT IN. WHILE ON MY WAY TO THE DEALERSHIP STILL STUCK IN 4WD MY CHECK ENGINE AND TRACTION CONTROL LIGHTS CAME ON. THE TRUCK STARTED TO SHACK AND SHIFTING AT RANDOM AND THE RPM WERE ALL OVER UP AND DOWN. I GOT TO THE DEALERSHIP AND CHECKED IN THEY TOOK IT FOR A TEST DRIVE WHILE I WAITED. AFTER WAITING 4 HOURS THEY TELL ME THE ENGINE HAS ISSUES THEY DON'T KNOW WHAT OR WHY AND THAT IT WILL BE A FEW DAYS BEFORE THEY WILL KNOW ANYTHING. SO THAT WAITING GAME BEGINS.

  • Filed Oct 2015

    ON MONDAY OCTOBER 5, 2015, I WAS DRIVING TRUCK AT APPROXIMATELY 60 MPH ON HIGHWAY WHEN SUDDENLY ALL ELECTRONICS WENT BLACK AND COMPLETE LOSS OF POWER ON HIGHWAY. LUCKILY, I WAS ABLE TO PULL OF TO SIDE OF ROAD. I TURNED THE KEY TO OFF POSITION (ENGINE WAS NOT RUNNING) AND WAITED SEVERAL MINUTES THEN TURNED TRUCK ON AND IT STARTED. THE TRACTION LIGHT KEPT COMING ON AND OFF BUT THE TRUCK DID NOT LOOSE POWER AGAIN-THANKFULLY. I COULD HAVE BEEN KILLED OR CAUSED A SERIOUS ACCIDENT.

  • Filed Aug 2014

    WHEN I PUT THE VEHICLE IN REVERSE I HEARD A LOUD CLUNK AND THE "STABILITRAK" WARNING CAME ON AND THE INDICATOR (CURSOR) THAT TELLS YOU WHAT GEAR YOU ARE IN DISAPPEARED. I TURNED THE IGNITION OFF AND OPENED THE DOOR TO RESET EVERYTHING. I STARTED THE CAR AGAIN AND EVERYTHING WAS NORMAL. DRIVING DOWN THE ROAD AT 40 MPH THE "STABILITRAK" WARNING CAME ON AGAIN AND THE GEAR INDICATOR DISAPPEARED. I PULLED OVER AND TURNED OFF THE IGNITION AND OPENED THE DOOR. STARTED THE ENGINE AGAIN AND EVERYTHING WAS NORMAL. DRIVING BEHIND TRAFFIC AT 20 MPH THE "STABILITRAK" WARNING CAME ON AGAIN, THE GEAR WARNING INDICATOR DISAPPEARED AND THE RPM'S WENT TO 3000 RPM. I IMMEDIATELY PULLED OFF THE ROAD AND HAD THE VEHICLE TOWED. IF THE TRANSMISSION HAD SHIFTED TO A DIFFERENT GEAR THIS WOULD HAVE BEEN A DISASTER. *TR

• Tires2

  • Filed Dec 2024

    Cooper Discoverer STT Pro (LT295/55R20/10). Driving south bout on Meadowbrook State Parkway about 1/2 mile north of the Southern State Parkway in New York State (Long Island) when a catstrophic failure of the front right tire occurred without warning or provocation. Tires were about 18 months old and had about 25000 miles on them. All traffic was at extreme risk with the sudden blow out at highway speed. The tire failed in its entirety becoming completely separated! I struggled to maintain control of the vehicle while avoiding contact with other vehicles barely managing to get off the road. This tire was most likely defective and should not have failed. The vehicle was towed with the help of AAA to Mavis Discount tire who replaced the tires with a different brand.The seller and manufacturer customer service was god awful and didn't care. All four tires had to be replaced. NO warning indicators were present at any time. The cause of the catastrophic failure is unknown but like I said the tire appears to have been defective. There was no contact or damage prior to the failure. I have pictures of the failed tire.

  • Filed Nov 2015

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO EQUIPPED WITH GOODYEAR WRANGLER SRA TIRES, SIZE: P265/65/18 (NA). WHILE DRIVING BETWEEN 65-75 MPH, THE VEHICLE STARTED TO VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED AND REPAIRED. THE TIRES WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 3,400.

• Hydraulic2

  • Filed Apr 2024

    The contact owns a 2015 Chevrolet Silverado. The contact stated that while the contact's son was driving at an undisclosed speed, the check engine and traction control warning lights illuminated. In addition, the vehicle momentarily lost control, however, the contact's son depressed the brakes and was able to stop the vehicle. The vehicle was driven to the shoulder of the road. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed lifter valve and the lifter valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 115,000.

  • Filed Jun 2021

    The contact owns a 2015 Chevrolet Silverado. The contact stated while driving at 45 mph, he would have to increase the braking distance when depressing the brake pedal. The contact also stated that he would have to depress the brake pedal harder when driving at 45 mph as the vehicle failed to stop or slow down in a timely manner. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a power brake assist vacuum needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V645000 (Service brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.

• Wheels2

  • Filed Jan 2016

    HAS A VIBRATION AT 65, TURNS INTO A BAD SHAKE AT 75.

  • Filed Nov 2015

    ON OCTOBER 24, 2015 WHILE FOLLOWING MY WIFE HOME ON HWY 182 BETWEEN WEST PASCO AND RICHLAND MY TRUCK EXPERIENCE WHAT FELT LIKE A TIRE BLOWOUT ON THE RIGHT REAR WHEEL. I WAS TRAVELING THE SPEED LIMIT AT 70 MPH. THE ROAD WAS LEVEL AND FLAT WITH NO DEBRIS ON THE ROAD. I PROCEEDED TO CHANGE OUT MY TIRE WITH THE SPARE, THINKING THAT THE TIRE HAD A LARGE BOLT OR NAIL IN IT. TO MY SURPRISE, THE TIRE WAS INTACT WITH NO SIGN OF DAMAGE. THE FACTORY RIM HAD FAILED. HERE ARE THE FACTS OF THE SITUATION: '2015 CHEVROLET SILVERADO LT Z71 WITH 12,366 MILES 'SMOOTH HIGHWAY SURFACE ON A CLEAR DAY TRAVELING STRAIGHT AT 70 MPH WITH NO DEBRIS ON THE ROAD 'NOT HAULING OR TOWING 'SINGLE OCCUPANT IN VEHICLE 'THE TIRE IS INTACT (NOT DAMAGED AT ALL) 'NO DAMAGE TO THE RIGHT FRONT WHEEL OR TIRE OR ANY OTHER PART OF THE VEHICLE 'SEVERE DAMAGE TO THE RIGHT REAR RIM 'RIM IMPACTED THE BRAKE SYSTEM HARD ENOUGH TO BEND PARTS AND CAUSE LEAKING OF BRAKE FLUID

• Trailer Hitches1

  • Filed Mar 2025

    See attached document for complaint.

• Engine And Engine Cooling1

  • Filed Feb 2023

    The contact owns a 2015 Chevrolet Silverado1500. The contact stated that while driving at various speeds the vehicle would hesitate, stall and shut off at random times. The vehicle was taken to the local dealer who replaced an engine gasket but the failures continued to occur. The vehicle was later taken to an independent mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified. The failure mileage was 60,000.

• Forward Collision Avoidance1

  • Filed Oct 2022

    The contact owns a 2015 Chevrolet Silverado. The contact stated while parking into a parking space, the brake pedal was depressed and failed to respond. There was no warning light illuminated. The contact stated that she persistently depressed the brake pedal until the vehicle came to a stop. The vehicle was taken to the dealer where it was diagnosed that the vacuum pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 150,200.

• Gasoline1

  • Filed Sep 2020

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 3500. THE CONTACT STATED WHILE PARKED, THE HIGH-PRESSURE FUEL PUMP FAILED WITHOUT WARNING. THE CONTACT STATED HE HEARD AN ABNORMAL NOISE AND TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO WOODLAND CHEVROLET (530 QUALITY CIR, WOODLAND, CA 95776) WHERE THE VEHICLE WAS DIAGNOSED WITH A HIGH-PRESSURE FUEL PUMP FAILURE. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 180,000.

• Other1

  • Filed Jul 2018

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 3500. WHILE TOWING A HORSE TRAILER AND DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (BACHMAN-BERNARD CHEVROLET BUICK GMC, 3365 E. ANDREW JOHNSON HWY, GREENEVILLE, TN) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A FAULTY FUEL FILTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 33,922.

• Back Over Prevention1

  • Filed Feb 2015

    AFFECTS ALL CURRENT CHEVROLET VEHICLES CURRENTLY SOLD INTO THE USA. CHEVROLET HAS BEGUN USING THE BACKUP LAMPS (REVERSE LIGHTS) TO ILLUMINATE THE AREA AROUND THE VEHICLE EVEN WHEN THE VEHICLE IS OFF AND NOT IN REVERSE GEAR; TYPICALLY WHEN THE DRIVER IS ACCESSING & EGRESSING THE VEHICLE, OR HAS ACTUATED THE DOOR LOCK REMOTE. THE RESULT IS A VEHICLE APPEARS TO BE REVERSING, OR ABOUT TO REVERSE, EVEN THOUGH IT'S NOT CAPABLE OF MOVEMENT. APPROACHING VEHICLES ASSUME THE CHEVROLET IS ABOUT TO MOVE, YET ARE UNABLE TO VERIFY THE DRIVER CAN SEE THEM AND SO CAN'T PROCEED WITHOUT ESCALATING IMPACT RISK; THOSE WHO DO PASS WILL FOCUS ATTENTION ON THE POTENTIAL MOVEMENT OF THE CHEVROLET RATHER THAN SCANNING FOR GENERAL PEDESTRIAN TRAFFIC. IN ADDITION, USE OF BACKUP LIGHTS IN THIS MANNER CAN TEACH CHILDREN TO DISREGARD BACKUP LIGHTS AS A POTENTIAL MOVEMENT INDICATOR, AND INCREASES THEIR CHANCES OF RUNOVER BY WALKING BEHIND A VEHICLE THAT IS TRULY IN REVERSE AND ABOUT TO MOVE. ACCORDING TO FMVSS 108 THE USE OF BACKUP LAMPS SHALL COMPLY WITH APPLICABLE SAE STANDARDS SUCH AS: SAE J387 APR2014 3.4.1 BACKUP FUNCTION A LIGHTING DEVICE USED TO PROVIDE ILLUMINATION BEHIND THE VEHICLE AND TO PROVIDE A WARNING SIGNAL TO PEDESTRIANS AND OTHER DRIVERS WHEN THE VEHICLE IS BACKING UP (REVERSING) OR IS ABOUT TO BACK UP. 3.4.2 BACKUP LAMP(S) (REVERSING) LAMP OR LAMPS PROVIDING THE BACKUP FUNCTION; MORE COMMONLY REFERRED TO AS A ?REVERSING LAMP? IN ECE REGULATIONS.(ALSO LISTED AS A ROAD ILLUMINATION DEVICE). *TR

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.