2011 Chevrolet Silverado 3500HD

What owners should know

Covers 2011–2014 · 6.6L Duramax LML diesel and 6.0L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2011 Chevrolet Silverado 3500HD. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Duramax LML fuel pump (CP4) failure

  Best left to a shop

  Signs: Sudden stalling or no-start, low fuel pressure codes such as P0087.

  Fix: Prevention: change the fuel filter on schedule and buy fuel from busy stations. Some owners replace the CP4 with a different pump design as prevention. A failed pump usually means a full fuel system replacement at a diesel shop.

  Shop: Duramax fuel filterShop: Duramax CP3 conversion kit▶ How-to videos

• DEF heater and NOx sensor problems

  Moderate DIY

  Signs: 'Poor DEF quality' or reduced power messages, check engine light.

  Fix: Scan for codes. Common fixes are a NOx sensor or the DEF heater and tank assembly.

  Shop: Duramax NOx sensorShop: Duramax DEF heater▶ How-to videos

• Worn idler arm and pitman arm

  Moderate DIY

  Signs: Loose, wandering steering, clunks, play in the steering wheel.

  Fix: Replace the idler arm and pitman arm, and check tie rods. Many owners add an idler arm support brace. Get an alignment afterward.

  Shop: idler armShop: pitman armShop: idler arm support kit▶ How-to videos

• Cracked dashboard

  Easy DIY

  Signs: Cracks across the dash top, especially near the passenger airbag.

  Fix: Cover it with a molded dash cover or replace the dash pad. Make sure a cover doesn't block the airbag.

  Shop: dash cover▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V050000

  General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  Risk and fix

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V054000

  General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  Risk and fix

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

• Equipment

  Apr 2018 · #18V267000

  General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk and fix

  Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

  Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

• Fuel System, Gasoline:Storage:Auxillary Tank

  Oct 2017 · #17V664000

  General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

  Risk and fix

  Risk: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

  Fix: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.

• Electrical System

  Jul 2014 · #14V407000

  General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.

  Risk and fix

  Risk: If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.

  Fix: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Air Bags23

  5 involved a crash

  • Filed Aug 2024

    See attached document for complaint.

  • Filed Aug 2021

    Takata recall. The contact owns a 2011 Chevrolet Silverado 3500. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  • Filed Jul 2021

    Takata recall. The contact owns a 2011 Chevrolet Silverado 3500. The contact received a recall notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the contact was informed by the dealer that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the remedy was not yet available. The contact had not experienced a failure. Vin tool confirms parts not available.

  • Filed Sep 2019

    TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • Filed Jul 2019

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT CONNELL CHEVROLET (LOCATED AT 2828 HARBOR BLVD, COSTA MESA, CA 92626, (714) 786-5630, (706) 653-7420) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • Showing the 5 most recent of 23.
• Unknown or Other16

  1 involved a crash

  • Filed Jan 2019

    DASHBOARD IS CRACKED ON BOTH SIDES NEAR THE AIRBAG SYSTEM. SAFETY CONCERN SHOULD THE AIRBAG DEPLOY CAUSING SHARDS OF DEFECTIVE DASH TO ACT AS PROJECTILES INJURING THE OCCUPANTS OF THE VEHICLE. THIS IS A COMMON PROBLEM WITH GM VEHICLES FROM 2007 TO 2013. VEHICLE WAS PARKED WHEN CRACK WAS FIRST OBSERVED.

  • Filed Aug 2017

    DIESEL EXHAUST FILTER (DEF) AND FLOW REDUCTION TUBE ON DURAMAX LML ENGINE. FAUTLY DEF REQUIRES EXTREMELY HIGH TEMPERATURES TO CLEAN - OR REGENERATE - CAUSING THE DEF AND REDUCTION TUBE TO FAIL. HIGH TEMPERATURES ARE A FIRE HAZARD TO VEHICLE AND GRASS OR OTHER TERRAIN OVER WHICH THE TRUCK IS PARKED. GM NO LONGER MANUFACTURES THE REDUCTION TUBE, GM PART NUMBER 25960609 FORCING THE CONSUMER TO WAIT FOR GM TO MAKE PART ON SPECIAL ORDER BASIS - OVER 30 DAYS - OR FORCE CONSUMER TO REMOVE DEF OR MAKE OTHER FABRICATION, ORDER TO OPERATE THE VEHICLE. GM IS AWARE VIA CUSTOMER SERVICE AND DEALER COMPLAINTS THAT THE LACK OF PART 25960609 AVAILABILITY IS A NATION-WIDE PROBLEM AND HAS A HIGH FAILURE RATE. GM STOPPED PRODUCTION AS A COST SAVING MEASURE. THE DURAMAX LML ENGINE IS IN SERVICE MOSTLY AS COMMERCIAL VEHICLE FLEET. THUS, THERE IS A HIGH PROBABILITY OF UNSAFE FABRICATION IN ORDER TO RESTORE VEHICLE OPERATION.

  • Filed Dec 2016

    CRACKED DASH ABOVE DRIVER INSTRUMENT CLUSTER AND AROUND PASSENGER AIRBAG.

  • Filed Apr 2016

    THE DASHBOARD CRACKED ON THE PASSENGER SIDE OF VEHICLE NEAR THE TOP LEFT CORNER OF THE PASSENGER SIDE AIR BAG. DEALERSHIP WOULD FIX THE ISSUE BUT ONLY AT FULL COST TO ME, EVEN THOUGH I EXPRESSED THE CONCERN I HAVE HOW IF THE AIRBAG WERE TO DEPLOY THE SHARP EDGES OF THE CRACKED AREA MAY NOT ALLOW THE AIR BAG TO WORK PROPERLY. I.E. COULD PUNCTURE THE AIRBAG. ALSO SHARDS OF THE DASHBOARD COULD CAUSE HARM IF AIRBAG WERE TO DEPLOY

  • Filed Apr 2016

    IBC ( INTEGRATED BRAKE CONTROLLER ) FACTORY INSTALLED IS NOT COMPATIBLE WITH TRAILER BRAKING SYSTEMS USING A EOH ( ELECTRIC OVER HYDRAULIC SYSTEMS) HOWEVER ACCORDING TO REPORTS ON VARIOUS WEB SITES AND GOING TO A GM DEALER THEIR RECOMMENDATION IS FOR OWNERS TO HAVE INSTALLED AT OUR ( OWNERS ) AFTERMARKET BRAKE CONTROLLERS WITH NO COMPENSATION , PEOPLE THAT HAVE BOUGHT THESE TRUCKS WERE NOT TOLD BY THE DEALERS WHO WERE/ ARE AWARE OF THE INCOMPATIBILITY ISSUE AND HAS CAUSED FINANCIAL BURDEN TO THE OWNERS , HOWEVER THE NEW 2016 HAVE HAD THE PROBLEM CORRECTED AND HAVE OFFERED NO SOLUTIONS TO PREVIOUS YEAR OWNERS OTHER THAN THE AFTERMARKET CONTROLLER EXPENSE . THIS ISSUE ALMOST CAUSED ME TO HAVE A CATASTROPHIC COLLISION IF I HAD NOT HAD THE THOUGHT AND AWARENESS TO DRIVE OFF THE ROAD INTO A DITCH WHICH INCURRED UPON ME A $850 TOWING BILL TO GET BACK ONTO THE HIGHWAY. I BOUGHT THE TRUCK IN JULY OF 2015 USED FROM A DEALER IN TALLAHASSEE ,FLORIDA AND HAD NOT USED THE TRUCK FOR TOWING A TRAILED UNTIL THE DATE OF THE INCIDENT!

  • Showing the 5 most recent of 16.
• Structure16

  2 involved a crash

  • Filed Dec 2018

    TAKATA RECALL: THERE IS A RECALL FOR 2014-15 SILVERADO (RECAL # 14V301000). I AM HAVING THE EXACT SAME ISSUES. I HAVE HAD THE TRUCK ABOUT A YEAR, 2ND OWNER, BOUGHT IT AT 30K MILES.ON NOV. 25 I CAME OUT TO START MY START MY TRUCK AND I IMMEDIATELY COULDN'T POWER UP STEREO AND THEN I NOTICED I HAVE NO DOOR CHIME FOR OPEN DOOR, NO CHIME FOR KEY IN IGNITION AND NO CHIME FOR MY SEATBELT. MY TURN SIGNAL INDICATOR NO LONGER LETS ME KNOW WHEN IT IS ON. MY KEY FOB WILL NOT OPERATE KEYLESS START. I BELIEVE MY VEHICLE COULD EASILY BE INCLUDED IN RECALL. I'M SURE THERE WERENT MANY BECAUSE MOST DEALERSHIPS ARE NOT GIVING ANY SIGNS THAT THEY HAVE DEALT WITH THIS ISSUE. I HAVE ALL GOOD FUSES IN BOTH BOXES TOO. THE 1 DEALERSHIP JUMPED RIGHT TO REPLACING STEREO FOR A $1000. NOW I JUST DONT HAVE THAT KIND OF MONEY NOR CAN I AFFORD TO BE COMING IN AND OUT OF DEALERSHIP TRYING TO FIGURE THIS OUT. SOMEBODY KNOWS WHAT IT IS AND THEIR NOT SHARING THAT INFO. CAN YOU HELP MEFIGURE OUT WHAT TO DO NEXT.I HAVE NO AUDIBLE INDICATOR LETTING ME KNOW DOOR IS OPEN WHILE KEY IS IN IGNITION AND AUDIBLE INDICATOR LETTING ME KNOW IF SEATBELT IS BUCKLED AND I AM A OVER THE ROAD CARRIER AND SPEND ALOT OF TIME IN MY TRUCK. THANK YOU

  • Filed Feb 2016

    I HAVE A 2011 CHEVROLET SILVERADO 1500 THAT HAS APPROXIMATELY 44,000 MILES ON IT AND IS GARAGE KEPT. I HAVE SEVERAL CRACKS AROUND MY PASSENGER SIDE AIRBAG WHICH COULD POSE A SAFETY ISSUE EVEN THOUGH GM SAID THE CRACKS WILL NOT.

  • Filed Jan 2016

    DASHBOARD CRACK NEAR PASSENGER AIRBAG. SAFETY ISSUE IN MY OPINION. NUMEROUS OTHER COMPLAINTS NOT VEHICLE SPECIFIC. MANY CHEVROLET DASHBOARD ISSUES. FACEBOOK PAGE DEDICATED TO GM CRACK DASH ISSUES

  • Filed Dec 2015

    TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE PARKED, IT WAS NOTICED THAT THERE WAS A FRACTURE ON THE FRONT PASSENGER SIDE WINDOW ABOVE THE AIR BAG AREA. THE VEHICLE WAS TAKEN TO THE DEALER WHO, DIAGNOSED THAT THE TRIM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

  • Filed Oct 2015

    TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THERE WAS A CRACK ON THE DASHBOARD. THE CONTACT MENTIONED THAT THE CRACK WAS APPROXIMATELY SIX INCHES WIDE AND NEAR THE INSTRUMENT CLUSTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

  • Showing the 5 most recent of 16.
• Fuel/Propulsion System12

  1 involved a crash · 1 involved a fire

  • Filed Jan 2024

    CP4 high pressure fuel pump failed causing Loss of Motive Power (LOMP) in Oct of 2018. Truck became hard to steer and brake but I was traveling at a lower speed. Had it of been 1 hour later I would have been at freeway speeds pulling a 13000lbs trailer. I had the truck towed to a local dealer where they diagnosed the truck as having a failed CP4 high pressure fuel pump made by Bosch. They informed me that the entire fuel system would have to be replaced do to the large amount of metal contaminants that this catastrophic failure produces and spreads though out the entire system. The total cost for the repairs were not covered under any type of warranty or recall and had to be paid entirely out of pocket. Not only was this a huge inconvenience as I was trying to leave town for a vacation it was very very expensive. I still can not understand why there has never been a recall on this issue. I think it can be related to a safety issue as a LOMP. I believe GM knew that the CP4 pump was and could be a faulty product but continued to use it.

  • Filed Aug 2022

    The DEF system on this vehicle has failed three times since we bought it in 2021. The weather was not pleasant and in one case it was extremely dangerous. The DEF system froze up and fortunately I was able to limp it into a dealer who managed to get it working again but not after losing half a day and spending a couple hundred dollars. The second time a sensor failed and I was able to reset the system myself via removing all the electricity from the vehicle and doing what they call a shady tree reset. The third time the vehicle went into limp mode on us was when a sensor failed and the DEF pump failed at the same time. Chevy refused to help us cover the cost of repairs and refuses to replace the defective system. The vehicle might be over ten years old but it is like showroom new, it only had 20,000 miles on it in 2021 when we bought it and the previous owner took very good care of the truck. The vehicle now only has 32,000 miles on it. Our main argument is that Chevy aka GM knows about the defective systems and refuses to replace them. I have been in the transportation industry for a good part of my life and I know vehicles, especially diesel operated vehicles. The DEF systems are a complete joke and need to be removed especially for people who live in very cold climates.

  • Filed Aug 2015

    FIRST OF THREE VEHICLE COLLISIONS THIS YEAR INVOLVING CHEVROLET SILVERADOS THAT HAVE CAUGHT FIRE AFTER INVOLVED IN FRONTAL IMPACTS. VEHICLE TRAVELING WESTBOUND ON SR 58 IN LANE COUNTY, OREGON. INVOLVED IN SECONDARY COLLISION WITH A TOYOTA PICKUP TRUCK THAT HAD BEEN STRUCK BY A LOOSE TRUCK TRACTOR WHEEL. THE IMPACT BY THE WHEEL CAUSED THE TOYOTA TO ENCROACH INTO THE PATH OF THE CHEVROLET. THE OCCUPANTS OF CHEVROLET WERE ABLE TO EXTRICATE THEMSELVES. THE VEHICLE SUBSEQUENTLY CAUGHT FIRE AND SUFFERED EXTENSIVE FIRE DAMAGE.

  • Filed Jul 2015

    TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD HESITATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE. UPDATED 09/17/15*LJ UPDATED 11/28/2017*CN

  • Filed Oct 2014

    ON OCT 4TH, 2014 I WAS TRAVELING FROM SAN ANGELO, TX TO SAN ANTONIO, TX, IN MY 2011 3500 CHEVROLET DIESEL PICKUP, PULLING OUR 5TH WHEEL CAMPER. WHEN I NEARED JUNCTION, TX I COULD SMELL AN ODOR OF FUEL. ON I-10 EB MILE 456, I NOTICED THAT MY FUEL GAUGE WAS RAPIDLY DROPPING. WHEN I LEFT JUNCTION, THE GAUGE READ HALF FULL. AT MILE MARKER 497, I PULLED INTO A REST STOP, BECAUSE THE FUEL GAUGE HAD DROPPED TO THE EMPTY MARK. I GOT OUT OF THE TRUCK AND COULD SEE THE DIESEL POURING OFF THE BOTTOM OF THE MOTOR. WHEN THE DRIPPING STOPPED I ATTEMPTED TO START THE TRUCK, BUT IT WOULD NOT START. THE STARTER MOTOR WAS RUNNING, BUT THE FUEL TANK WAS COMPLETELY EMPTY. IN THAT DISTANCE THE TRUCK SHOULD HAVE USED FIVE GALLONS OF DIESEL PULLING THE TRAILER. WHICH MEANS THAT ABOUT 14 GALLONS WERE DUMPED ONTO THE HIGHWAY WITHIN 40 MILES. MY TRUCK WAS TOWED TO CECIL ATKISSION CHEVROLET IN KERRVILLE, TX. THE DIESEL TECHNICIAN THERE TOLD ME THAT MINE WOULD BE THE 4TH DIESEL HE RECENTLY WORKED ON WITH A SIMILAR ISSUE. HE EVEN SHOWED ME ANOTHER DIESEL TRUCK THAT HE WAS CURRENTLY WORKING ON, ALSO WITH A FUEL LEAK. *TR

  • Showing the 5 most recent of 12.
• Engine11

  2 involved a crash · 1 involved a fire

  • Filed Jan 2024

    CP4 high pressure fuel pump failed causing Loss of Motive Power (LOMP) in Oct of 2018. Truck became hard to steer and brake but I was traveling at a lower speed. Had it of been 1 hour later I would have been at freeway speeds pulling a 13000lbs trailer. I had the truck towed to a local dealer where they diagnosed the truck as having a failed CP4 high pressure fuel pump made by Bosch. They informed me that the entire fuel system would have to be replaced do to the large amount of metal contaminants that this catastrophic failure produces and spreads though out the entire system. The total cost for the repairs were not covered under any type of warranty or recall and had to be paid entirely out of pocket. Not only was this a huge inconvenience as I was trying to leave town for a vacation it was very very expensive. I still can not understand why there has never been a recall on this issue. I think it can be related to a safety issue as a LOMP. I believe GM knew that the CP4 pump was and could be a faulty product but continued to use it.

  • Filed Oct 2023

    The contact owns a 2011 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed, she heard a loud abnormal tapping sound at the hood of the vehicle. The contact then stated that upon inspection, she noticed that the tapping sound was coming from the lifter and lifter arm when the piston dropped down. The traction control warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the pistons, rocker arm, head valve seals, and lifter arm needed to be replaced. The vehicle was repaired however, the failure recurred. The contact then stated that upon research she was informed that the engine may need to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 260,000.

  • Filed Aug 2017

    DIESEL EXHAUST FILTER (DEF) AND FLOW REDUCTION TUBE ON DURAMAX LML ENGINE. FAUTLY DEF REQUIRES EXTREMELY HIGH TEMPERATURES TO CLEAN - OR REGENERATE - CAUSING THE DEF AND REDUCTION TUBE TO FAIL. HIGH TEMPERATURES ARE A FIRE HAZARD TO VEHICLE AND GRASS OR OTHER TERRAIN OVER WHICH THE TRUCK IS PARKED. GM NO LONGER MANUFACTURES THE REDUCTION TUBE, GM PART NUMBER 25960609 FORCING THE CONSUMER TO WAIT FOR GM TO MAKE PART ON SPECIAL ORDER BASIS - OVER 30 DAYS - OR FORCE CONSUMER TO REMOVE DEF OR MAKE OTHER FABRICATION, ORDER TO OPERATE THE VEHICLE. GM IS AWARE VIA CUSTOMER SERVICE AND DEALER COMPLAINTS THAT THE LACK OF PART 25960609 AVAILABILITY IS A NATION-WIDE PROBLEM AND HAS A HIGH FAILURE RATE. GM STOPPED PRODUCTION AS A COST SAVING MEASURE. THE DURAMAX LML ENGINE IS IN SERVICE MOSTLY AS COMMERCIAL VEHICLE FLEET. THUS, THERE IS A HIGH PROBABILITY OF UNSAFE FABRICATION IN ORDER TO RESTORE VEHICLE OPERATION.

  • Filed Dec 2015

    MY DASH IS CRACKING AROUND THE PASSENGER AIRBAG AND ABOVE THE INSTRUMENT CLUSTER. I AM CONCERNED THAT THE CRACKED AREAS COULD COME LOOSE AND BECOME A PROJECTILE. THE ENGINE IS ALSO BURNING OIL BADLY AND COULD SHUT DOWN WHILE DRIVING

  • Filed Sep 2015

    TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THAT THE THROTTLE WAS ALSO STICKING AND THE ENGINE INDICATOR WAS ILLUMINATING. THE VEHICLE STALLED AND WOULD NOT RESTART FOR TEN MINUTES. THIS WAS A RECURRING FAILURE. THE CONTACT HAD TO PUSH THE ONSTAR BUTTON, WHICH PROVIDED THE CODES OF THE FAILURE. THE FAILURE CODES STATED THAT THE PPS THROTTLE SYSTEM WAS FAILING. THE DEALER STATED THAT THEY COULD NOT LOCATE A FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,918. THE VIN WAS UNKNOWN.

  • Showing the 5 most recent of 11.
• Service Brakes11

  1 involved a crash

  • Filed Jan 2018

    WHILE DRIVING ON THE FREEWAY, EXITING TO AN OFF-RAMP, TRUCK LOST POWER STEERING AND BRAKES SIMULTANEOUSLY, WITHOUT ANY PRIOR INDICATIONS OF MECHANICAL TROUBLE. CHEVROLET CURRENTLY SHOWS NO RECALL ON THIS VEHICLE. FORTUNATELY TRAFFIC WAS LIGHT AND A COLLISION WAS AVOIDED. WHY WOULD ONE CRITICAL SYSTEM'S PUMP--POWER STEERING--BE USED TO DRIVE A SECOND CRITICAL SYSTEM'S PUMP--HYDROBOOSTER?

  • Filed Sep 2015

    TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THAT THE THROTTLE WAS ALSO STICKING AND THE ENGINE INDICATOR WAS ILLUMINATING. THE VEHICLE STALLED AND WOULD NOT RESTART FOR TEN MINUTES. THIS WAS A RECURRING FAILURE. THE CONTACT HAD TO PUSH THE ONSTAR BUTTON, WHICH PROVIDED THE CODES OF THE FAILURE. THE FAILURE CODES STATED THAT THE PPS THROTTLE SYSTEM WAS FAILING. THE DEALER STATED THAT THEY COULD NOT LOCATE A FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,918. THE VIN WAS UNKNOWN.

  • Filed Sep 2015

    2011 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKES ISSUE. CONSUMER HAS ANOTHER VEHICLE COMPLAINT LISTED IN ARTEMIS. *SMD THE CONSUMER STATED THE REAR BRAKE SHOES WOULD STICK TO THE DRUMS AFTER GETTING WET WHEN THE PARKING BRAKE WAS APPLIED. THE BRAKE SHOES WOULD RELEASE WITH A THUD WHEN THE VEHICLE WAS PUT INTO TO DRIVE OR REVERSE. THE VEHICLE WOULD NOT MOVE OR ROLL, UNTIL THE ACCELERATOR WAS DEPRESSED TO MOVE THE VEHICLE. WHEN THE VEHICLE WAS DRIVEN IN WET CONDITIONS, THE BRAKING FELT DIFFERENT WHEN COMPARED TO DRY CONDITION. *JB

  • Filed Apr 2015

    IN (ALWAYS AND ONLY) VERY COLD WEATHER WARNING MESSAGES APPEAR ON THE DASHBOARD WARNING OF TRACTION CONTROL/ABS FAILURE. ON A SNOW COVERED ROAD THE REAR AXEL SENT POWER TO THE WHEEL WITH THE LEAST TRACTION AND THE TRUCK STARTED SLIDING BACKWARDS. ABS BRAKES FAIL TO WORK AS ANTI-LOCK. THIS FAILURE OCCURS WHENEVER THE TEMPERATURE IS BELOW 25 DEGREES. THE FAILURE OCCURS AT ANY SPEED AND IS PRECEDED WITH DIFFICULTY SHIFTING OUT OF PARK. NOTE: I DID A GOOGLE SEARCH ON THIS ISSUE AND FOUND IT HAS BEEN OCCURRING FOR SEVERAL YEARS ACROSS GENERAL MOTORS BRAND VEHICLES. *TR

  • Filed Jul 2014

    SINCE ABOUT 16,000 MILES, MY REAR BREAKS HAVE BEEN SQUEAKING. THE CHEVY DEALER HAS CLEANED THE BREAKS TWICE NOW AND IT HAS RESOLED THE PROBLEM FOR A FEW MONTHS, BUT HAS ALWAYS RETURNED. EACH TIME THEY CLEANED THE REAR DRUM BREAKS, THEY STATED THERE WAS EXCESSIVE BREAK DUST. THERE CLEARLY IS AN ISSUE WITH THIS YEAR MODEL AND THE REAR DRUM BREAKS. *JS

  • Showing the 5 most recent of 11.
• Power Train9

  • Filed Jan 2024

    CP4 high pressure fuel pump failed causing Loss of Motive Power (LOMP) in Oct of 2018. Truck became hard to steer and brake but I was traveling at a lower speed. Had it of been 1 hour later I would have been at freeway speeds pulling a 13000lbs trailer. I had the truck towed to a local dealer where they diagnosed the truck as having a failed CP4 high pressure fuel pump made by Bosch. They informed me that the entire fuel system would have to be replaced do to the large amount of metal contaminants that this catastrophic failure produces and spreads though out the entire system. The total cost for the repairs were not covered under any type of warranty or recall and had to be paid entirely out of pocket. Not only was this a huge inconvenience as I was trying to leave town for a vacation it was very very expensive. I still can not understand why there has never been a recall on this issue. I think it can be related to a safety issue as a LOMP. I believe GM knew that the CP4 pump was and could be a faulty product but continued to use it.

  • Filed Sep 2023

    TRANSMISSION CONTROL MODULE (TCM). FAILURE OF THIS PART LEAVES THE VEHICLE INOPERABLE AND UNABLE TO DRIVE. BEING STRANDED, OR IN TRAFFIC CAN CAUSE INJURY TO MYSELF OR ANY OTHER DRIVER THAT MAY ENCOUNTER ME DISABLED UNKNOWN, MAJOR PROBLEM WITH THIS MAKE AND MODEL OF VEHICLE. DEALER INVENTORY OF THE PART IS EXHAUSTED AND TRUCKS ARE SITTING INOPERABLE ALL OVER THE U.S.A. NO INDICATIONS OF A ISSUE WERE DISPLAYED PRIOR TO THE PROBLEM. THE PROBLEM DOES DISPLAY ON DASH, AFTER THE PROBLEM SHOWS UP

  • Filed Aug 2023

    The contact owns a 2011 Chevrolet Silverado 3500. The contact stated while driving approximately 10 MPH and slowing for a traffic signal, the vehicle downshifted very hard. The contact stated that there was an audible clunking sound while the transmission was downshifting. The contact stated that at approximately 1 MPH, the rear wheels locked up and the vehicle came to a sudden stop. The contact stated that the failure had recurred and was unpredictable. The contact stated that the "Shift Inhibited" message was displayed. The contact stated that the rough shifting occurred at various speeds while upshifting or downshifting. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the Transmission Control Module (TCM) needed to be replaced. The contact was informed that the TCM module was on a national back order. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 220,000.

  • Filed Aug 2017

    DIESEL EXHAUST FILTER (DEF) AND FLOW REDUCTION TUBE ON DURAMAX LML ENGINE. FAUTLY DEF REQUIRES EXTREMELY HIGH TEMPERATURES TO CLEAN - OR REGENERATE - CAUSING THE DEF AND REDUCTION TUBE TO FAIL. HIGH TEMPERATURES ARE A FIRE HAZARD TO VEHICLE AND GRASS OR OTHER TERRAIN OVER WHICH THE TRUCK IS PARKED. GM NO LONGER MANUFACTURES THE REDUCTION TUBE, GM PART NUMBER 25960609 FORCING THE CONSUMER TO WAIT FOR GM TO MAKE PART ON SPECIAL ORDER BASIS - OVER 30 DAYS - OR FORCE CONSUMER TO REMOVE DEF OR MAKE OTHER FABRICATION, ORDER TO OPERATE THE VEHICLE. GM IS AWARE VIA CUSTOMER SERVICE AND DEALER COMPLAINTS THAT THE LACK OF PART 25960609 AVAILABILITY IS A NATION-WIDE PROBLEM AND HAS A HIGH FAILURE RATE. GM STOPPED PRODUCTION AS A COST SAVING MEASURE. THE DURAMAX LML ENGINE IS IN SERVICE MOSTLY AS COMMERCIAL VEHICLE FLEET. THUS, THERE IS A HIGH PROBABILITY OF UNSAFE FABRICATION IN ORDER TO RESTORE VEHICLE OPERATION.

  • Filed Sep 2015

    TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 3500. WHILE DRIVING AT 70 MPH, THE VEHICLE SHIFTED OUT OF THE DRIVE POSITION AND INTO THE NEUTRAL POSITION INDEPENDENTLY. THE VEHICLE'S GAUGES FLUCTUATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,175.

  • Showing the 5 most recent of 9.
• Electrical System7

  1 involved a crash · 2 involved a fire

  • Filed Dec 2018

    TAKATA RECALL: THERE IS A RECALL FOR 2014-15 SILVERADO (RECAL # 14V301000). I AM HAVING THE EXACT SAME ISSUES. I HAVE HAD THE TRUCK ABOUT A YEAR, 2ND OWNER, BOUGHT IT AT 30K MILES.ON NOV. 25 I CAME OUT TO START MY START MY TRUCK AND I IMMEDIATELY COULDN'T POWER UP STEREO AND THEN I NOTICED I HAVE NO DOOR CHIME FOR OPEN DOOR, NO CHIME FOR KEY IN IGNITION AND NO CHIME FOR MY SEATBELT. MY TURN SIGNAL INDICATOR NO LONGER LETS ME KNOW WHEN IT IS ON. MY KEY FOB WILL NOT OPERATE KEYLESS START. I BELIEVE MY VEHICLE COULD EASILY BE INCLUDED IN RECALL. I'M SURE THERE WERENT MANY BECAUSE MOST DEALERSHIPS ARE NOT GIVING ANY SIGNS THAT THEY HAVE DEALT WITH THIS ISSUE. I HAVE ALL GOOD FUSES IN BOTH BOXES TOO. THE 1 DEALERSHIP JUMPED RIGHT TO REPLACING STEREO FOR A $1000. NOW I JUST DONT HAVE THAT KIND OF MONEY NOR CAN I AFFORD TO BE COMING IN AND OUT OF DEALERSHIP TRYING TO FIGURE THIS OUT. SOMEBODY KNOWS WHAT IT IS AND THEIR NOT SHARING THAT INFO. CAN YOU HELP MEFIGURE OUT WHAT TO DO NEXT.I HAVE NO AUDIBLE INDICATOR LETTING ME KNOW DOOR IS OPEN WHILE KEY IS IN IGNITION AND AUDIBLE INDICATOR LETTING ME KNOW IF SEATBELT IS BUCKLED AND I AM A OVER THE ROAD CARRIER AND SPEND ALOT OF TIME IN MY TRUCK. THANK YOU

  • Filed Sep 2015

    TL* THE CONTACT OWNED A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED, THE GAUGES FAILED, AND THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 12/03/15*LJ *CN

  • Filed Sep 2015

    TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START AND THE KEY REMAINED IN THE START POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V827000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 60,000.

  • Filed Aug 2015

    FIRST OF THREE VEHICLE COLLISIONS THIS YEAR INVOLVING CHEVROLET SILVERADOS THAT HAVE CAUGHT FIRE AFTER INVOLVED IN FRONTAL IMPACTS. VEHICLE TRAVELING WESTBOUND ON SR 58 IN LANE COUNTY, OREGON. INVOLVED IN SECONDARY COLLISION WITH A TOYOTA PICKUP TRUCK THAT HAD BEEN STRUCK BY A LOOSE TRUCK TRACTOR WHEEL. THE IMPACT BY THE WHEEL CAUSED THE TOYOTA TO ENCROACH INTO THE PATH OF THE CHEVROLET. THE OCCUPANTS OF CHEVROLET WERE ABLE TO EXTRICATE THEMSELVES. THE VEHICLE SUBSEQUENTLY CAUGHT FIRE AND SUFFERED EXTENSIVE FIRE DAMAGE.

  • Filed Feb 2015

    EXHAUST FLUID QUALITY POOR APPEARED ON THE DASH DISPLAY, SO I TOPED IT OFF WITH MORE FRESH DEF AND THE WARNING WENT AWAY.3 DAYS LATER THE SAME WARNING CAME BACK ON THE DASH DISPLAY ONLY WITH A NEW WARNING WITH IT THAT SAID VEHICLE SPEED WILL BE LIMITED TO 55MPH NEXT FUEL FILL, IT DID! I TOOK THE TRUCK TO THE DEALER THEY FOUND BAD NOX SENSORS 1&2.REPAIRS WHERE NOT DONE BECAUSE I FELT THAT SHOULD BE SOME SORT OF RECALL ON DEFECTIVE PARTS THAT CONTROLS THE DRIVABILITY OF A VEHICLE. ON FEB-4-2015 I RECEIVED A LETTER FROM GM AFTER 2 YEARS TELLING ME THAT MY TRUCK MAY HAVE NOX SENSORS THAT CAN BECOME CONTAMINATED AND THAT GM IS EXTENDING THE WARRANTY ON THE NOX SENSORS AND THE WIRE CONNECTORS FOR 10/YRS. 120.000 MILES WHICH EVER COMES FIRST. SO I GO BACK TO THE DEALER AND SHOW THEM THE LETTER FROM GM AND SHOW THEM MY RECEIPT FROM WHEN I CAME IN 2 YEARS AGO THAT SHOWS THAT THE NOX SENSORS WERE DEFECTIVE WAY BACK IN 2013 AND ARE STILL ON THE VEHICLE AND I NEED THE REPAIRS DONE PER THE LETTER FROM GM. THE DEALER IS REFUSING TO REPAIR THE VEHICLE BECAUSE OF THE MILEAGE THAT IS NOW ON THE VEHICLE, HOWEVER THE DEFECTIVE PARTS THAT FAILED WHEN THE VEHICLE WAS WITHIN THE MILEAGE ARE STILL ON THE VEHICLE AND I FEEL SHOULD BE REPLACED AND REPAIRED OR REIMBURSEMENT FOR $800.00 PROGRAMMER. I HAVE CONTACTED CHEVROLET AND THEY ARE WORKING WITH THAT DEALERSHIP TO TRY AND RESOLVE THIS ISSUE. CASE NUMBER IS AVAILABLE IF NEEDED, GM LETTER NUMBER IS 13386. *JS

  • Showing the 5 most recent of 7.
• Hydraulic5

  • Filed Sep 2015

    2011 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKES ISSUE. CONSUMER HAS ANOTHER VEHICLE COMPLAINT LISTED IN ARTEMIS. *SMD THE CONSUMER STATED THE REAR BRAKE SHOES WOULD STICK TO THE DRUMS AFTER GETTING WET WHEN THE PARKING BRAKE WAS APPLIED. THE BRAKE SHOES WOULD RELEASE WITH A THUD WHEN THE VEHICLE WAS PUT INTO TO DRIVE OR REVERSE. THE VEHICLE WOULD NOT MOVE OR ROLL, UNTIL THE ACCELERATOR WAS DEPRESSED TO MOVE THE VEHICLE. WHEN THE VEHICLE WAS DRIVEN IN WET CONDITIONS, THE BRAKING FELT DIFFERENT WHEN COMPARED TO DRY CONDITION. *JB

  • Filed Jul 2012

    ABS,BRAKE LIGHT,ANTISKID LIGHT, AND SERVICE TRAILER BRAKE SYSTEM COME AND HAVE NO TRAILER BRAKES. HAPPENS MANY TIMES. NEARLY CAUSED CRASH WHILE TOWING TRAILER. *TR

  • Filed Feb 2012

    TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 60 MPH, THE BRAKES WERE ENGAGED AND THE VEHICLE FAILED TO SLOW DOWN IMMEDIATELY. THE BRAKE PEDAL WAS ENGAGED WITH EXTREME PRESSURE IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS ADVISED THERE WAS NOTHING WRONG AND THE COMPUTER WAS SUPPOSE TO STOP THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 11,000. UPDATED 03/05/12*LJ UPDATED 03/06/12

  • Filed Dec 2011

    I HAVE A 2011 CHEVY SILVERADO WITH A FUEL GAUGE PROBLEM. WHILE DRIVING DOWNHILL, MY FUEL GAUGE LIGHT JUST COMES ON AND THE FUEL GAUGE GOES DOWN TO EMPTY. THE VEHICLE THEN STALLS LOSING ALL POWER AND CONTROL OF THE VEHICLE (BRAKES, STEERING). AS I REACH THE BOTTOM OF THE HILL, I HAVE TO PLACE THE VEHICLE IN PARK AND IT STARTS RIGHT BACK UP BUT THE FUEL GAUGE STAYS AT EMPTY. I HAD THE VEHICLE SERVICED AT A GM DEALERSHIP AND IT WAS STATED BY THE TECH THAT VEHICLE IS WORKING AS DESIGNED. THIS WAS ALSO CONFIRMED BY GM ENGINEERING DEPARTMENT. IF I RECALL, THE FUEL PUMP IS PLACED MORE TOWARD THE BACK OF TRUCK AND WHILE DRIVING DOWNHILL GAS MOVES TOWARDS FRONT OF TANK GIVING THE FUEL SENSOR A FALSE READING. I'M NO ENGINEER BUT I HAD A 2009 SILVERADO AND NEVER CAME ACROSS THIS PROBLEM. THIS IS A BIG VEHICLE AND I BELIEVE THIS POSES A GREAT SAFETY RISK TO MYSELF AND FAMILY AS WELL AS THE PUBLIC. MANY TIMES WHEN THE TRUCK HAS LOST ALL POWER STEERING AND BRAKING CAPABILITY, MYSELF OR MY FAMILY MEMBERS WHO ARE DRIVING HAVE NARROWLY AVOIDED ACCIDENTS. GM TECH AND GM CORPORATE SAID REMEDY IS TO KEEP MORE GAS IN VEHICLE. THIS IS A CONTINUOUS PROBLEM AS AT TIMES IN TRAVEL I MAY NOT KEEP MY TANK AS FULL AS REQUIRED BY GM.

  • Filed Oct 2011

    BRAKE FAILURE. APPLIED BRAKES RAPIDLY DUE TO VEHICLE STOPPING IN FRONT OF ME. NOTICED TIRE SQUEAL THEN BRAKE PEDAL REMAINED FIRM BUT, MY VEHICLE FAILED TO STOP. HAD TO STEER INTO OPPOSITE TRAVEL LANE TO AVOID ACCIDENT. BRAKES THEN BEGAN TO FUNCTION NORMALLY. DROVE TO DEALERSHIP TO HAVE CHECKED. SERVICE MANAGER SAID BRAKES CHECKED OK. IN ROUTE TO MY HOME SERVICE BRAKE SOON LIGHT APPEARED ON DASH DISPLAY. *TR

• Vehicle Speed Control5

  • Filed Feb 2015

    EXHAUST FLUID QUALITY POOR APPEARED ON THE DASH DISPLAY, SO I TOPED IT OFF WITH MORE FRESH DEF AND THE WARNING WENT AWAY.3 DAYS LATER THE SAME WARNING CAME BACK ON THE DASH DISPLAY ONLY WITH A NEW WARNING WITH IT THAT SAID VEHICLE SPEED WILL BE LIMITED TO 55MPH NEXT FUEL FILL, IT DID! I TOOK THE TRUCK TO THE DEALER THEY FOUND BAD NOX SENSORS 1&2.REPAIRS WHERE NOT DONE BECAUSE I FELT THAT SHOULD BE SOME SORT OF RECALL ON DEFECTIVE PARTS THAT CONTROLS THE DRIVABILITY OF A VEHICLE. ON FEB-4-2015 I RECEIVED A LETTER FROM GM AFTER 2 YEARS TELLING ME THAT MY TRUCK MAY HAVE NOX SENSORS THAT CAN BECOME CONTAMINATED AND THAT GM IS EXTENDING THE WARRANTY ON THE NOX SENSORS AND THE WIRE CONNECTORS FOR 10/YRS. 120.000 MILES WHICH EVER COMES FIRST. SO I GO BACK TO THE DEALER AND SHOW THEM THE LETTER FROM GM AND SHOW THEM MY RECEIPT FROM WHEN I CAME IN 2 YEARS AGO THAT SHOWS THAT THE NOX SENSORS WERE DEFECTIVE WAY BACK IN 2013 AND ARE STILL ON THE VEHICLE AND I NEED THE REPAIRS DONE PER THE LETTER FROM GM. THE DEALER IS REFUSING TO REPAIR THE VEHICLE BECAUSE OF THE MILEAGE THAT IS NOW ON THE VEHICLE, HOWEVER THE DEFECTIVE PARTS THAT FAILED WHEN THE VEHICLE WAS WITHIN THE MILEAGE ARE STILL ON THE VEHICLE AND I FEEL SHOULD BE REPLACED AND REPAIRED OR REIMBURSEMENT FOR $800.00 PROGRAMMER. I HAVE CONTACTED CHEVROLET AND THEY ARE WORKING WITH THAT DEALERSHIP TO TRY AND RESOLVE THIS ISSUE. CASE NUMBER IS AVAILABLE IF NEEDED, GM LETTER NUMBER IS 13386. *JS

  • Filed Jan 2014

    DRIVING ABOUT 60 MPH ABOUT 10 MILES INTO THE TRIP WHEN THE TRUCK LOST SPEED, THE ABS BRAKES DID A SLIGHT ON AND OFF PULSATING EVERY COUPLE OF SECONDS, THE ENGINE WAS RUNNING ROUGH AND GIVING IT GAS THE ENGINE REVVED UP BUT WOULDN'T GO ANYWHERE. SPEED DROPPED DOWN TO 35 OR 40 MPH AND WOULDN'T GO ANY FASTER. THE DASH INDICATOR SHOWED MESSAGES STATING STABILITRAK TRACTION CONTROL TURNED OFF AND CHECK ENGINE LIGHT IS ON. IT JOLTED REAL HARD WHEN IT SHIFTS GEARS. WHEN I MASHED THE BRAKE IT DIDN'T WANT TO COME TO A COMPLETE STOP WITHOUT PRESSING THE BRAKES TO HOLD THE TRUCK THERE. I PULLED INTO A STORE POPPED THE HOOD AND FINDING NOTHING I TURNED THE TRUCK OFF FOR A FEW SECONDS AND RESTARTED IT BUT NOTHING CHANGED AND THE ERROR MESSAGES WERE STILL BEING DISPLAYED. THE TRUCKS ENGINE WAS RUNNING ROUGH. I HEADED HOME AND IT DIDN'T HAVE ANY POWER AND JOLTED HARD AS IT SHIFTED GEARS. I COUDLN'T GO BUT 35 OR 40 MPH ON THE LEVEL GROUND. IF I WENT UP A SLIGHT HILL THE TRUCK SLOWED DOWN MORE UNTIL I GOT PAST THE HILL. I GAVE IT GAS AND THE ENGINE WOULD REV UP BUT HAD NO POWER AND WOULDN'T GO 35 OR 40 MPH. I PARKED THE TRUCK IN THE GARAGE AND IN 10 MINUTES I WENT TO START IT TO GET THE ERROR MESSAGES AND IT STARTED UP FINE AND THE ENGINE WASN'T RUNNING ROUGH. I DROVE IT 1/2 MILE DOWN THE ROAD AND BACK AND IT RAN PERFECT. I GOOGLED THE ERROR MESSAGES AND FOUND ALOT OF COMPLAINTS AND COMMENTS ABOUT THIS ISSUE ON THE CHEVROLET FORUM WEBSITE. NO RECALL INFORMATION JUST ALOT OF PEOPLE EXPERIENCING THE SAME ISSUE AND ALOT WORSE CASES THAT ALMOST CAUSED ACCIDENTS. IS THERE A RECALL ON THIS ISSUE? I READ THAT I WILL PROBABLY HAVE THE ISSUE AGAIN BECAUSE AFTER IT SITS FOR 10 MIN IT PROBABLY WON'T HAVE A PROBLEM UNTIL A FEW MINUTES OR DAYS LATER. I CAN ONLY HOPE DOESN'T CAUSE ME TO HAVE A WRECK AND KILL MYSELF OR SOMEONE ELSE. THIS IS A MAJOR ISSUE AND SHOULD BE RECALLED TO FIX THE PROBLEM. *TR

  • Filed Nov 2013

    2011 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO THE VEHICLE THROTTLE POSITION SENSOR RECALL NOTICE. *SMD THE LETTER ADVISED CONSUMERS NOT TO TAKE THEIR VEHICLE TO DEALER, UNLESS THEY EXPERIENCED THE PROBLEM. THE CONSUMER WAS CONCERNED HE MAY EXPERIENCE REDUCED ENGINE POWER, WHILE DRIVING AT NIGHT.

  • Filed Feb 2013

    TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. AFTER CONTINUALLY DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SUDDENLY JERKED FORWARD. ADDITIONALLY, THE CONTACT NOTICED THE VEHICLE HESITATED WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

  • Filed Oct 2011

    #1. VEHICLE ACCELERATES WHEN LETTING OFF GAS, EVEN WHILE GOING UPHILL THE VEHICLE WILL ACCELERATE. YOU CAN GO UP A STEEP HILL WITHOUT TOUCHING THE GAS. BROUGHT THE VEHICLE TO THE DEALERSHIP THEY REPLACED, THE THROTTLE BODY, GAS PEDAL ASSEMBLY. THEY REINSTALLED THE ORIGINAL PARTS AND TOLD US THAT THIS WAS NORMAL. WE DROVE OTHER 2011 CHEVY SILVERADO'S WHICH DID NOT DO THE SAME THING. THE DEALERSHIP TOLD US THAT ALL THE 2011 CHEVY SILVERADO'S ACCELERATE ON THEIR OWN. #2. THERE IS A CLUNKING NOISE FROM THE REAR WHEN DRIVING OVER BUMPS. THE DEALERSHIP SAID THIS IS NORMAL BACKLASH, AND DID NOT DO ANYTHING. *KB

• Steering4

  • Filed Jan 2018

    WHILE DRIVING ON THE FREEWAY, EXITING TO AN OFF-RAMP, TRUCK LOST POWER STEERING AND BRAKES SIMULTANEOUSLY, WITHOUT ANY PRIOR INDICATIONS OF MECHANICAL TROUBLE. CHEVROLET CURRENTLY SHOWS NO RECALL ON THIS VEHICLE. FORTUNATELY TRAFFIC WAS LIGHT AND A COLLISION WAS AVOIDED. WHY WOULD ONE CRITICAL SYSTEM'S PUMP--POWER STEERING--BE USED TO DRIVE A SECOND CRITICAL SYSTEM'S PUMP--HYDROBOOSTER?

  • Filed Sep 2015

    TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,800.

  • Filed Jan 2015

    TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE MAKING A TURN AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

  • Filed Dec 2011

    I HAVE A 2011 CHEVY SILVERADO WITH A FUEL GAUGE PROBLEM. WHILE DRIVING DOWNHILL, MY FUEL GAUGE LIGHT JUST COMES ON AND THE FUEL GAUGE GOES DOWN TO EMPTY. THE VEHICLE THEN STALLS LOSING ALL POWER AND CONTROL OF THE VEHICLE (BRAKES, STEERING). AS I REACH THE BOTTOM OF THE HILL, I HAVE TO PLACE THE VEHICLE IN PARK AND IT STARTS RIGHT BACK UP BUT THE FUEL GAUGE STAYS AT EMPTY. I HAD THE VEHICLE SERVICED AT A GM DEALERSHIP AND IT WAS STATED BY THE TECH THAT VEHICLE IS WORKING AS DESIGNED. THIS WAS ALSO CONFIRMED BY GM ENGINEERING DEPARTMENT. IF I RECALL, THE FUEL PUMP IS PLACED MORE TOWARD THE BACK OF TRUCK AND WHILE DRIVING DOWNHILL GAS MOVES TOWARDS FRONT OF TANK GIVING THE FUEL SENSOR A FALSE READING. I'M NO ENGINEER BUT I HAD A 2009 SILVERADO AND NEVER CAME ACROSS THIS PROBLEM. THIS IS A BIG VEHICLE AND I BELIEVE THIS POSES A GREAT SAFETY RISK TO MYSELF AND FAMILY AS WELL AS THE PUBLIC. MANY TIMES WHEN THE TRUCK HAS LOST ALL POWER STEERING AND BRAKING CAPABILITY, MYSELF OR MY FAMILY MEMBERS WHO ARE DRIVING HAVE NARROWLY AVOIDED ACCIDENTS. GM TECH AND GM CORPORATE SAID REMEDY IS TO KEEP MORE GAS IN VEHICLE. THIS IS A CONTINUOUS PROBLEM AS AT TIMES IN TRAVEL I MAY NOT KEEP MY TANK AS FULL AS REQUIRED BY GM.

• Electronic Stability Control (esc)4

  • Filed Feb 2016

    WE HAVE HAD A RECURRING ISSUE WITH THE TRACTION CONTROL FEATURE ON THIS VEHICLE SINCE BUYING IT. RANDOMLY AND OUT OF NOWHERE IT WILL SHOW STABILITRAK OFF ON THE INSTRUMENT PANEL. THE ENGINE BECOMES SLUGGISH WHEN THIS HAPPENS. THIS, TO ME, IS A SAFETY HAZARD WHEN DRIVING. THERE IS ALSO AN ISSUE WITH THE IGNITION GETTING STUCK WHEN STARTING WHERE IT GRINDS THE STARTER. I HAVE TO TURN THE TRUCK OFF AND START IT AGAIN TO GET IT TO STOP. I HAVE HAD THE VEHICLE AT THE DEALER WHERE IT WAS PURCHASED AND THEY HAVE NO CLUE WHAT TO DO ABOUT THE STABILITRAK ISSUE. I HAVE READ MANY COMPLAINTS ON THIS AND THERE SHOULD BE A RECALL.

  • Filed Jan 2015

    I WAS DRIVING MY DAUGHTER TO SCHOOL AND THE VEHICLE SLOWED DOWN ON ITS OWN. AND WHEN I PUSHED THE GAS IT JUMPED AND SHIFTED HARD, HAD TO CRUISE ALL THE WAY HOME VEHICLE WOULDN'T START BACK UP. STABILITY AND TRACTION CONTROL LIGHTS CAME ON ENGINE REDUCED SPEED AND CUT OFF. *TR

  • Filed Jan 2014

    DRIVING ABOUT 60 MPH ABOUT 10 MILES INTO THE TRIP WHEN THE TRUCK LOST SPEED, THE ABS BRAKES DID A SLIGHT ON AND OFF PULSATING EVERY COUPLE OF SECONDS, THE ENGINE WAS RUNNING ROUGH AND GIVING IT GAS THE ENGINE REVVED UP BUT WOULDN'T GO ANYWHERE. SPEED DROPPED DOWN TO 35 OR 40 MPH AND WOULDN'T GO ANY FASTER. THE DASH INDICATOR SHOWED MESSAGES STATING STABILITRAK TRACTION CONTROL TURNED OFF AND CHECK ENGINE LIGHT IS ON. IT JOLTED REAL HARD WHEN IT SHIFTS GEARS. WHEN I MASHED THE BRAKE IT DIDN'T WANT TO COME TO A COMPLETE STOP WITHOUT PRESSING THE BRAKES TO HOLD THE TRUCK THERE. I PULLED INTO A STORE POPPED THE HOOD AND FINDING NOTHING I TURNED THE TRUCK OFF FOR A FEW SECONDS AND RESTARTED IT BUT NOTHING CHANGED AND THE ERROR MESSAGES WERE STILL BEING DISPLAYED. THE TRUCKS ENGINE WAS RUNNING ROUGH. I HEADED HOME AND IT DIDN'T HAVE ANY POWER AND JOLTED HARD AS IT SHIFTED GEARS. I COUDLN'T GO BUT 35 OR 40 MPH ON THE LEVEL GROUND. IF I WENT UP A SLIGHT HILL THE TRUCK SLOWED DOWN MORE UNTIL I GOT PAST THE HILL. I GAVE IT GAS AND THE ENGINE WOULD REV UP BUT HAD NO POWER AND WOULDN'T GO 35 OR 40 MPH. I PARKED THE TRUCK IN THE GARAGE AND IN 10 MINUTES I WENT TO START IT TO GET THE ERROR MESSAGES AND IT STARTED UP FINE AND THE ENGINE WASN'T RUNNING ROUGH. I DROVE IT 1/2 MILE DOWN THE ROAD AND BACK AND IT RAN PERFECT. I GOOGLED THE ERROR MESSAGES AND FOUND ALOT OF COMPLAINTS AND COMMENTS ABOUT THIS ISSUE ON THE CHEVROLET FORUM WEBSITE. NO RECALL INFORMATION JUST ALOT OF PEOPLE EXPERIENCING THE SAME ISSUE AND ALOT WORSE CASES THAT ALMOST CAUSED ACCIDENTS. IS THERE A RECALL ON THIS ISSUE? I READ THAT I WILL PROBABLY HAVE THE ISSUE AGAIN BECAUSE AFTER IT SITS FOR 10 MIN IT PROBABLY WON'T HAVE A PROBLEM UNTIL A FEW MINUTES OR DAYS LATER. I CAN ONLY HOPE DOESN'T CAUSE ME TO HAVE A WRECK AND KILL MYSELF OR SOMEONE ELSE. THIS IS A MAJOR ISSUE AND SHOULD BE RECALLED TO FIX THE PROBLEM. *TR

  • Filed Feb 2012

    I WAS TRAVELING ON A DIVIDED HIGHWAY AND APPROACHING A SLOW MOVING TRUCK IN THE RIGHT LANE AHEAD OF ME. THERE WAS ANOTHER TRUCK BEHIND ME IN MY LANE. I MOVED TO THE LEFT LANE TO PASS THE SLOW TRUCK. JUST AFTER I BEGAN THE PASS MY PICKUP SLOWED QUICKLY AND BEGAN FLASHING ERROR MESSAGES: STABILITY CONTROL DISABLED, ENGINE POWER REDUCED & SERVICE STABILITRAK. THE TRUCK BEHIND ME HAD MOVED UP CLOSE AND FOLLOWED ME AROUND THE SLOW MOVING TRUCK. I WAS UNABLE TO ACCELERATE AND CONTINUED SLOWING QUICKLY. I HAD JUST ENOUGH ROOM TO SWERVE IN BEHIND THE SLOW TRUCK AS MY SPEED FELL BELOW ITS SPEED. THE TRUCK BEHIND ME NARROWLY AVOIDED A REAR IMPACT WITH MY TRUCK, WHICH, I BELIEVE, WOULD HAVE BEEN CATASTROPHIC. I PULLED TO THE RIGHT AND TRIED TO SPEED UP. ABOUT 40 MPH WAS ALL MY TRUCK WOULD DO. I STOPPED AND GOT OUT THE MANUAL. IT SAID TO RESET THE STABILITRAK, TURN THE VEHICLE OFF FOR 30 SECONDS. I DID THAT AND THE TRUCK SEEMED TO FUNCTIONED NORMALLY, AT LEAST AS FAR AS ENGINE POWER. I STILL HAD TRACTION CONTROL & STABILITRAK ERROR MESSAGES AND THE SERVICE ENGINE LIGHT WAS ON. I WAS ABLE TO RETURN 40 MILES TO MY HOME TOWN WITH NO FURTHER INCIDENTS. I WAS ABLE TO GET MY TRUCK INTO THE CHEVY DEALER ON THE 30TH. THE SERVICE REP RECOGNIZED MY DESCRIPTION IMMEDIATELY AS A "THROTTLE SENSOR" FAILURE. IT WAS REPAIRED UNDER WARRANTY. THERE HAVE BEEN NO FURTHER INCIDENTS. MY CONCERNS ARE DUAL: FIRST, ONLY LUCK AND YEARS OF EMERGENCY VEHICLE OPERATION TRAINING ENABLED ME TO AVOID BEING HIT FROM BEHIND BY THE FOLLOWING TRUCK WHEN MY TRUCK UNEXPECTEDLY AND WITHOUT WARNING LOST POWER. AN IMPACT WOULD HAVE LIKELY BE LIFE THREATENING CONSIDERING THE SPEED AND PROXIMITY OF TWO TRUCKS. SECOND, SUBSEQUENTLY, I HAVE FOUND MULTIPLE INTERNET REPORTS OF THIS ISSUE GOING BACK SEVERAL MODEL YEARS AND MY SERVICE PAPER WORK INDICATES A GM SERVICE BULLETIN FOR IT EXISTS. *TR

• Fuel System4

  • Filed Oct 2014

    ON OCT 4TH, 2014 I WAS TRAVELING FROM SAN ANGELO, TX TO SAN ANTONIO, TX, IN MY 2011 3500 CHEVROLET DIESEL PICKUP, PULLING OUR 5TH WHEEL CAMPER. WHEN I NEARED JUNCTION, TX I COULD SMELL AN ODOR OF FUEL. ON I-10 EB MILE 456, I NOTICED THAT MY FUEL GAUGE WAS RAPIDLY DROPPING. WHEN I LEFT JUNCTION, THE GAUGE READ HALF FULL. AT MILE MARKER 497, I PULLED INTO A REST STOP, BECAUSE THE FUEL GAUGE HAD DROPPED TO THE EMPTY MARK. I GOT OUT OF THE TRUCK AND COULD SEE THE DIESEL POURING OFF THE BOTTOM OF THE MOTOR. WHEN THE DRIPPING STOPPED I ATTEMPTED TO START THE TRUCK, BUT IT WOULD NOT START. THE STARTER MOTOR WAS RUNNING, BUT THE FUEL TANK WAS COMPLETELY EMPTY. IN THAT DISTANCE THE TRUCK SHOULD HAVE USED FIVE GALLONS OF DIESEL PULLING THE TRAILER. WHICH MEANS THAT ABOUT 14 GALLONS WERE DUMPED ONTO THE HIGHWAY WITHIN 40 MILES. MY TRUCK WAS TOWED TO CECIL ATKISSION CHEVROLET IN KERRVILLE, TX. THE DIESEL TECHNICIAN THERE TOLD ME THAT MINE WOULD BE THE 4TH DIESEL HE RECENTLY WORKED ON WITH A SIMILAR ISSUE. HE EVEN SHOWED ME ANOTHER DIESEL TRUCK THAT HE WAS CURRENTLY WORKING ON, ALSO WITH A FUEL LEAK. *TR

  • Filed Mar 2012

    STRONG EXHAUST AND OR RAW FUEL SMELLS INSIDE CAB AND AROUND OUTSIDE OF VEHICLE ENGINE BAY. ESPECIALLY NOTICEABLE WHEN VEHICLE IS REGENERATING. SMOKE BILLOWING OUT FROM UNDER RIGHT SIDE OF HOOD. A CLEAR LIQUID AND A BLACK LIQUID RUNNING DOWN EXHAUST PIPE FROM TURBOCHARGER EXHAUST EXIT. NOTICEABLE LEAKAGE ON FLOOR UNDER VEHICLE. THIS IS A FIRE HAZARD THAT IS NOT BEING DIAGNOSED, REPAIRED OR TESTED CORRECTLY. THIS VEHICLE HAS BEEN TO GM DEALERS THREE TIMES TO ADDRESS THESE PROBLEMS. *TR

  • Filed Dec 2011

    I HAVE A 2011 CHEVY SILVERADO WITH A FUEL GAUGE PROBLEM. WHILE DRIVING DOWNHILL, MY FUEL GAUGE LIGHT JUST COMES ON AND THE FUEL GAUGE GOES DOWN TO EMPTY. THE VEHICLE THEN STALLS LOSING ALL POWER AND CONTROL OF THE VEHICLE (BRAKES, STEERING). AS I REACH THE BOTTOM OF THE HILL, I HAVE TO PLACE THE VEHICLE IN PARK AND IT STARTS RIGHT BACK UP BUT THE FUEL GAUGE STAYS AT EMPTY. I HAD THE VEHICLE SERVICED AT A GM DEALERSHIP AND IT WAS STATED BY THE TECH THAT VEHICLE IS WORKING AS DESIGNED. THIS WAS ALSO CONFIRMED BY GM ENGINEERING DEPARTMENT. IF I RECALL, THE FUEL PUMP IS PLACED MORE TOWARD THE BACK OF TRUCK AND WHILE DRIVING DOWNHILL GAS MOVES TOWARDS FRONT OF TANK GIVING THE FUEL SENSOR A FALSE READING. I'M NO ENGINEER BUT I HAD A 2009 SILVERADO AND NEVER CAME ACROSS THIS PROBLEM. THIS IS A BIG VEHICLE AND I BELIEVE THIS POSES A GREAT SAFETY RISK TO MYSELF AND FAMILY AS WELL AS THE PUBLIC. MANY TIMES WHEN THE TRUCK HAS LOST ALL POWER STEERING AND BRAKING CAPABILITY, MYSELF OR MY FAMILY MEMBERS WHO ARE DRIVING HAVE NARROWLY AVOIDED ACCIDENTS. GM TECH AND GM CORPORATE SAID REMEDY IS TO KEEP MORE GAS IN VEHICLE. THIS IS A CONTINUOUS PROBLEM AS AT TIMES IN TRAVEL I MAY NOT KEEP MY TANK AS FULL AS REQUIRED BY GM.

  • Filed Feb 2011

    TL*THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 3500HD(NA). THE CONTACT STATED THAT THE COMPUTER WAS PROGRAMMED TO LIMIT THE SPEED OF THE VEHICLE WHEN THE DIESEL EXHAUST FLUID WAS TOO LOW. HE NOTICED THAT WHEN HE FILLED THE FUEL TANK, THE COMPUTER DID NOT RECOGNIZE THAT THE TANK WAS FULL AND THE DIESEL WARNING LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENTAL PANEL. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER BUT WAS CONTACTED; THEY INFORMED HIM THAT THE ONLY REMEDY WAS FOR THEM TO DROP THE DIESEL TANK AND EMPTY THE FLUID FOR THE COMPUTER TO REPROGRAM ITSELF. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,500.

• Seat Belts3

  1 involved a crash

  • Filed Dec 2018

    TAKATA RECALL: THERE IS A RECALL FOR 2014-15 SILVERADO (RECAL # 14V301000). I AM HAVING THE EXACT SAME ISSUES. I HAVE HAD THE TRUCK ABOUT A YEAR, 2ND OWNER, BOUGHT IT AT 30K MILES.ON NOV. 25 I CAME OUT TO START MY START MY TRUCK AND I IMMEDIATELY COULDN'T POWER UP STEREO AND THEN I NOTICED I HAVE NO DOOR CHIME FOR OPEN DOOR, NO CHIME FOR KEY IN IGNITION AND NO CHIME FOR MY SEATBELT. MY TURN SIGNAL INDICATOR NO LONGER LETS ME KNOW WHEN IT IS ON. MY KEY FOB WILL NOT OPERATE KEYLESS START. I BELIEVE MY VEHICLE COULD EASILY BE INCLUDED IN RECALL. I'M SURE THERE WERENT MANY BECAUSE MOST DEALERSHIPS ARE NOT GIVING ANY SIGNS THAT THEY HAVE DEALT WITH THIS ISSUE. I HAVE ALL GOOD FUSES IN BOTH BOXES TOO. THE 1 DEALERSHIP JUMPED RIGHT TO REPLACING STEREO FOR A $1000. NOW I JUST DONT HAVE THAT KIND OF MONEY NOR CAN I AFFORD TO BE COMING IN AND OUT OF DEALERSHIP TRYING TO FIGURE THIS OUT. SOMEBODY KNOWS WHAT IT IS AND THEIR NOT SHARING THAT INFO. CAN YOU HELP MEFIGURE OUT WHAT TO DO NEXT.I HAVE NO AUDIBLE INDICATOR LETTING ME KNOW DOOR IS OPEN WHILE KEY IS IN IGNITION AND AUDIBLE INDICATOR LETTING ME KNOW IF SEATBELT IS BUCKLED AND I AM A OVER THE ROAD CARRIER AND SPEND ALOT OF TIME IN MY TRUCK. THANK YOU

  • Filed Feb 2015

    WHEN DRIVING MY SEAT BELT COMES UN HOOKED ALSO WHEN CONNECTING WHEN STARTING AT IT HAS TO CLICK TWICE AND SOMETIMES IF YOU PULL ON IT IT WILL COME DISCONNECTED. VERY CONCERNED. *TR

  • Filed Jul 2014

    CAR PULLED OUT FROM GAS STATION INTO PATH OF MY VEHICLE STRIKING IT IN LEFT REAR QUARTER PANEL AND LEFT REAR WHEEL. MY TRUCK SPUN TO THE LEFT STRIKING A SEMI TRUCK TOTALED MY TRUCK HEAVY FRONT END DAMAGE. INJURY TO MY STEPSON WHO WAS THE DRIVER. AIR BAGS NEVER DEPLOYED NOR DID SEAT BELTS KEEP HIM IN PLACE ALLOWING HIM TO HIT HIS HEAD ON THE ROOF OF THE TRUCK CAB

• Engine And Engine Cooling3

  • Filed Jan 2015

    TL* THE CONTACT OWNS 2011 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE FAILED TO ACCELERATE PAST 50 MPH AND THE EXHAUST FLUID QUALITY POOR WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE DIESEL EXHAUST FLUID TANK WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

  • Filed Mar 2012

    STRONG EXHAUST AND OR RAW FUEL SMELLS INSIDE CAB AND AROUND OUTSIDE OF VEHICLE ENGINE BAY. ESPECIALLY NOTICEABLE WHEN VEHICLE IS REGENERATING. SMOKE BILLOWING OUT FROM UNDER RIGHT SIDE OF HOOD. A CLEAR LIQUID AND A BLACK LIQUID RUNNING DOWN EXHAUST PIPE FROM TURBOCHARGER EXHAUST EXIT. NOTICEABLE LEAKAGE ON FLOOR UNDER VEHICLE. THIS IS A FIRE HAZARD THAT IS NOT BEING DIAGNOSED, REPAIRED OR TESTED CORRECTLY. THIS VEHICLE HAS BEEN TO GM DEALERS THREE TIMES TO ADDRESS THESE PROBLEMS. *TR

  • Filed Feb 2012

    I WAS TRAVELING ON A DIVIDED HIGHWAY AND APPROACHING A SLOW MOVING TRUCK IN THE RIGHT LANE AHEAD OF ME. THERE WAS ANOTHER TRUCK BEHIND ME IN MY LANE. I MOVED TO THE LEFT LANE TO PASS THE SLOW TRUCK. JUST AFTER I BEGAN THE PASS MY PICKUP SLOWED QUICKLY AND BEGAN FLASHING ERROR MESSAGES: STABILITY CONTROL DISABLED, ENGINE POWER REDUCED & SERVICE STABILITRAK. THE TRUCK BEHIND ME HAD MOVED UP CLOSE AND FOLLOWED ME AROUND THE SLOW MOVING TRUCK. I WAS UNABLE TO ACCELERATE AND CONTINUED SLOWING QUICKLY. I HAD JUST ENOUGH ROOM TO SWERVE IN BEHIND THE SLOW TRUCK AS MY SPEED FELL BELOW ITS SPEED. THE TRUCK BEHIND ME NARROWLY AVOIDED A REAR IMPACT WITH MY TRUCK, WHICH, I BELIEVE, WOULD HAVE BEEN CATASTROPHIC. I PULLED TO THE RIGHT AND TRIED TO SPEED UP. ABOUT 40 MPH WAS ALL MY TRUCK WOULD DO. I STOPPED AND GOT OUT THE MANUAL. IT SAID TO RESET THE STABILITRAK, TURN THE VEHICLE OFF FOR 30 SECONDS. I DID THAT AND THE TRUCK SEEMED TO FUNCTIONED NORMALLY, AT LEAST AS FAR AS ENGINE POWER. I STILL HAD TRACTION CONTROL & STABILITRAK ERROR MESSAGES AND THE SERVICE ENGINE LIGHT WAS ON. I WAS ABLE TO RETURN 40 MILES TO MY HOME TOWN WITH NO FURTHER INCIDENTS. I WAS ABLE TO GET MY TRUCK INTO THE CHEVY DEALER ON THE 30TH. THE SERVICE REP RECOGNIZED MY DESCRIPTION IMMEDIATELY AS A "THROTTLE SENSOR" FAILURE. IT WAS REPAIRED UNDER WARRANTY. THERE HAVE BEEN NO FURTHER INCIDENTS. MY CONCERNS ARE DUAL: FIRST, ONLY LUCK AND YEARS OF EMERGENCY VEHICLE OPERATION TRAINING ENABLED ME TO AVOID BEING HIT FROM BEHIND BY THE FOLLOWING TRUCK WHEN MY TRUCK UNEXPECTEDLY AND WITHOUT WARNING LOST POWER. AN IMPACT WOULD HAVE LIKELY BE LIFE THREATENING CONSIDERING THE SPEED AND PROXIMITY OF TWO TRUCKS. SECOND, SUBSEQUENTLY, I HAVE FOUND MULTIPLE INTERNET REPORTS OF THIS ISSUE GOING BACK SEVERAL MODEL YEARS AND MY SERVICE PAPER WORK INDICATES A GM SERVICE BULLETIN FOR IT EXISTS. *TR

• Suspension3

  • Filed Dec 2013

    TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT DRIVER'S SIDE WHEEL COLLAPSED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE FRONT DRIVER'S SIDE BALL JOINT AND RETAINER BAR WERE FRACTURED. THE VEHICLE WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. UPDATED 01/23/14*LJ THE CONSUMER STATED THE BALL JOIN GUIDE AND ROD BROKE. UPDATED 01/14/14

  • Filed Nov 2012

    TL* THE CONTACT OWNS A 2011 CHEVEROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING UP A DIRT HILL AT APPROXIMATELY 2MPH THE CONTACT STATED THE LOWER CONTROL ARM SNAPPED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE FRONT AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 15,000. THE VIN NUMBER WAS NOT AVAILABLE.

  • Filed Oct 2011

    #1. VEHICLE ACCELERATES WHEN LETTING OFF GAS, EVEN WHILE GOING UPHILL THE VEHICLE WILL ACCELERATE. YOU CAN GO UP A STEEP HILL WITHOUT TOUCHING THE GAS. BROUGHT THE VEHICLE TO THE DEALERSHIP THEY REPLACED, THE THROTTLE BODY, GAS PEDAL ASSEMBLY. THEY REINSTALLED THE ORIGINAL PARTS AND TOLD US THAT THIS WAS NORMAL. WE DROVE OTHER 2011 CHEVY SILVERADO'S WHICH DID NOT DO THE SAME THING. THE DEALERSHIP TOLD US THAT ALL THE 2011 CHEVY SILVERADO'S ACCELERATE ON THEIR OWN. #2. THERE IS A CLUNKING NOISE FROM THE REAR WHEN DRIVING OVER BUMPS. THE DEALERSHIP SAID THIS IS NORMAL BACKLASH, AND DID NOT DO ANYTHING. *KB

• Seats2

  1 involved a crash

  • Filed Apr 2015

    WE WERE MAKING A STOP AT THE LIGHT , WHEN A 18-WHEELER DIDN'T STOP AND HIT US IN THE BACK ,PUSHING US TOWARDS THE BUS THAT WAS IN FRONT OF US , MAKING THE GLASS OF THE BACK BREAK AND THROWING ALL THE CRYSTALS IN OUR BODY AND CLOTHES ,THE AIR BAGS NEVER OPEN , THE FRONT SEATS WERE BROKEN AND 3 OF THE 4 DOORS COULDN'T CLOSE ANYMORE, THE DRIVER TRIED TO MAKE A MOVE TO THE LEFT OR RIGHT , BUT HE COULD NOT , BECAUSE WE WERE STUCK, WHEN WE REALIZE THERE WERE NO MAJOR INJURY, WE STAYED UNTIL THE RED CROSS CAME TO CHECK OUR CONDITION,BUT THERE WERE CRYSTALS EVERYWHERE SO WE COULDN'T MOVE WITHOUT HURTING OURSELVES. WE BUY THE TRUCK WITH 2 MILES,WE ARE THE ONLY OWNERS. *TR

  • Filed May 2012

    TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE FRONT PASSENGER HEAD REST WAS TOO HIGH AND CAUSED THE CONTACT'S BACK, NECK AND HEAD TO PAIN. THE DEALER AND THE MANUFACTURER ADVISED THAT DUE TO FEDERAL REGULATIONS, THE HEAD REST COULD NOT BE REMOVED BUT THE CONTACT COULD HAVE THE HEAD REST MODIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,138.

• Diesel2

  • Filed Oct 2014

    ON OCT 4TH, 2014 I WAS TRAVELING FROM SAN ANGELO, TX TO SAN ANTONIO, TX, IN MY 2011 3500 CHEVROLET DIESEL PICKUP, PULLING OUR 5TH WHEEL CAMPER. WHEN I NEARED JUNCTION, TX I COULD SMELL AN ODOR OF FUEL. ON I-10 EB MILE 456, I NOTICED THAT MY FUEL GAUGE WAS RAPIDLY DROPPING. WHEN I LEFT JUNCTION, THE GAUGE READ HALF FULL. AT MILE MARKER 497, I PULLED INTO A REST STOP, BECAUSE THE FUEL GAUGE HAD DROPPED TO THE EMPTY MARK. I GOT OUT OF THE TRUCK AND COULD SEE THE DIESEL POURING OFF THE BOTTOM OF THE MOTOR. WHEN THE DRIPPING STOPPED I ATTEMPTED TO START THE TRUCK, BUT IT WOULD NOT START. THE STARTER MOTOR WAS RUNNING, BUT THE FUEL TANK WAS COMPLETELY EMPTY. IN THAT DISTANCE THE TRUCK SHOULD HAVE USED FIVE GALLONS OF DIESEL PULLING THE TRAILER. WHICH MEANS THAT ABOUT 14 GALLONS WERE DUMPED ONTO THE HIGHWAY WITHIN 40 MILES. MY TRUCK WAS TOWED TO CECIL ATKISSION CHEVROLET IN KERRVILLE, TX. THE DIESEL TECHNICIAN THERE TOLD ME THAT MINE WOULD BE THE 4TH DIESEL HE RECENTLY WORKED ON WITH A SIMILAR ISSUE. HE EVEN SHOWED ME ANOTHER DIESEL TRUCK THAT HE WAS CURRENTLY WORKING ON, ALSO WITH A FUEL LEAK. *TR

  • Filed Feb 2011

    TL*THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 3500HD(NA). THE CONTACT STATED THAT THE COMPUTER WAS PROGRAMMED TO LIMIT THE SPEED OF THE VEHICLE WHEN THE DIESEL EXHAUST FLUID WAS TOO LOW. HE NOTICED THAT WHEN HE FILLED THE FUEL TANK, THE COMPUTER DID NOT RECOGNIZE THAT THE TANK WAS FULL AND THE DIESEL WARNING LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENTAL PANEL. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER BUT WAS CONTACTED; THEY INFORMED HIM THAT THE ONLY REMEDY WAS FOR THEM TO DROP THE DIESEL TANK AND EMPTY THE FLUID FOR THE COMPUTER TO REPROGRAM ITSELF. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,500.

• Wheels2

  • Filed Jul 2013

    TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS HAVING THE TIRES ROTATED, THE MECHANIC NOTICED A LEAK FROM THE REAR WHEEL CYLINDERS ON THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO REPLACED ALL FOUR WHEEL CYLINDERS TO STOP THE LEAK. THE FAILURE MILEAGE WAS 89,597.

  • Filed May 2012

    TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE SPARE TIRE FRACTURED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT SOMEONE HAD STOLEN THE TIRE. THE CONTACT WAS ADVISED BY AN INDEPENDENT MECHANIC THAT THE SPARE TIRE CABLE WAS ALMOST IMPOSSIBLE TO CUT ONCE THE TIRE WAS ATTACHED AND THE CABLE WAS RETRACTED. THE TIRE WAS NOT REPLACED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 14,115.

• Gasoline2

  • Filed Mar 2012

    STRONG EXHAUST AND OR RAW FUEL SMELLS INSIDE CAB AND AROUND OUTSIDE OF VEHICLE ENGINE BAY. ESPECIALLY NOTICEABLE WHEN VEHICLE IS REGENERATING. SMOKE BILLOWING OUT FROM UNDER RIGHT SIDE OF HOOD. A CLEAR LIQUID AND A BLACK LIQUID RUNNING DOWN EXHAUST PIPE FROM TURBOCHARGER EXHAUST EXIT. NOTICEABLE LEAKAGE ON FLOOR UNDER VEHICLE. THIS IS A FIRE HAZARD THAT IS NOT BEING DIAGNOSED, REPAIRED OR TESTED CORRECTLY. THIS VEHICLE HAS BEEN TO GM DEALERS THREE TIMES TO ADDRESS THESE PROBLEMS. *TR

  • Filed Dec 2011

    I HAVE A 2011 CHEVY SILVERADO WITH A FUEL GAUGE PROBLEM. WHILE DRIVING DOWNHILL, MY FUEL GAUGE LIGHT JUST COMES ON AND THE FUEL GAUGE GOES DOWN TO EMPTY. THE VEHICLE THEN STALLS LOSING ALL POWER AND CONTROL OF THE VEHICLE (BRAKES, STEERING). AS I REACH THE BOTTOM OF THE HILL, I HAVE TO PLACE THE VEHICLE IN PARK AND IT STARTS RIGHT BACK UP BUT THE FUEL GAUGE STAYS AT EMPTY. I HAD THE VEHICLE SERVICED AT A GM DEALERSHIP AND IT WAS STATED BY THE TECH THAT VEHICLE IS WORKING AS DESIGNED. THIS WAS ALSO CONFIRMED BY GM ENGINEERING DEPARTMENT. IF I RECALL, THE FUEL PUMP IS PLACED MORE TOWARD THE BACK OF TRUCK AND WHILE DRIVING DOWNHILL GAS MOVES TOWARDS FRONT OF TANK GIVING THE FUEL SENSOR A FALSE READING. I'M NO ENGINEER BUT I HAD A 2009 SILVERADO AND NEVER CAME ACROSS THIS PROBLEM. THIS IS A BIG VEHICLE AND I BELIEVE THIS POSES A GREAT SAFETY RISK TO MYSELF AND FAMILY AS WELL AS THE PUBLIC. MANY TIMES WHEN THE TRUCK HAS LOST ALL POWER STEERING AND BRAKING CAPABILITY, MYSELF OR MY FAMILY MEMBERS WHO ARE DRIVING HAVE NARROWLY AVOIDED ACCIDENTS. GM TECH AND GM CORPORATE SAID REMEDY IS TO KEEP MORE GAS IN VEHICLE. THIS IS A CONTINUOUS PROBLEM AS AT TIMES IN TRAVEL I MAY NOT KEEP MY TANK AS FULL AS REQUIRED BY GM.

• Tires1

  • Filed Jul 2022

    Complete collapse of tire (BLOWOUT) on highway that caused damage too wheel well of vehicle and outside body panel damages of vehicle including driver side mirror due to tire explosion of rubber coming apart on tire. The tire is the original tire that came with the vehicle green dot is still on tire with tread that covers Lincoln face during a penny test, the tires are maintained at my local Discount tire dealer here, I need the damages repaired caused by Michelin product .

• Visibility/Wiper1

  • Filed Oct 2015

    THE DEFROST ON MY TRUCK DOES NOT FUNTION PROPERLY. IT MAY TAKE UP TO 15 TO 20 MINUTES FOR MY FRONT WINDSHIELD AND DRIVER AND PASSENGER WINDOW TO CLEAR. THE WINDOWS ARE CLEAR WHEN I PULL OUT OF THE GARAGE. AS I AM TRAVELING TO MY DESTINATION THE WINDSHIELD AND DRIVER AND PSSENGER WINDOWS FOG UP. I USUALLY PULL OVER TO THE SIDE OF THE ROAD UNTIL IT CLEARS. I LET MY TRUCK WARM UP BEFORE LEAVING THE DRIVEWAY SO THE AIR COMING OUT IS WARM. MOST OF THE TIME I MAY HAVE AN 8 INCH CIRCLE TO SEE OUT OF. IF I WIPE IT OFF IT COMES BACK AGAIN. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE IN 2014. I DIDN'T LIKE BUT I WAS LIVING WITH IT. BUT THIS IS CERTAINLY A HAZARD TO ME AND OTHER DRIVERS.

• Equipment Adaptive/Mobility1

  1 involved a crash

  • Filed Oct 2014

    BACKED INTO HAY RAKE

• Visibility1

  • Filed Dec 2011

    THE DRIVER SIDE MIRROR WILL NOT ADJUST OUTWARD FAR ENOUGH TO ELIMINATE A BLIND SPOT ON THAT SIDE OF THE VEHICLE. 9/22/11 TOM BANNEN CHEVROLET IN MADISON TN ATTEMPTED TO SOLVE THE PROBLEM BY REPLACING THE MIRROR, BUT THAT RESULTED IN NO IMPROVEMENT. 12/8/11 I COMPLAINED TO THE DEALER AGAIN. [XXX], THE SERVICE WRITER, SAT IN MY TRUCK, OPERATED THE MIRROR AND CONFIRMED THAT THE MIRROR WOULD NOT ADJUST OUTWARD FAR ENOUGH TO ELIMINATE A BLIND SPOT. HE SAID THAT IT WAS DEFINITELY NOT RIGHT,' AND THEY WOULD CHECK IT OUT TO SEE WHAT REPAIR IS NEEDED. BUT WHEN I PICKED UP THE TRUCK, THEY SAID IT OPERATES LIKE ALL THEIR OTHER TRUCKS AND WOULD MAKE NO IMPROVEMENT. 12/10/11 I COMPLAINED TO GM AT 866-790-5600. 12/21/11 "DISTRICT SPECIALIST" JOHN (EXTENSION 42327) SAID GM WILL NOT DO ANYTHING TO CORRECT THE PROBLEM AND THAT THIS IS GM'S FINAL POSITION ON THIS PROBLEM. THIS DEFECT LEAVES A BLIND SPOT IN MY VIEW, AND THAT INCREASES THE HAZARD OF MOVING LEFT TO CHANGE LANES. I AM, OF COURSE, AM NOT SATISFIED WITH THIS SITUATION. IT PLACES ME AT GREATER RISK THAN SHOULD BE NECESSARY WHEN DRIVING MY TRUCK. PERHAPS OTHER SILVERADO OWNERS ARE SUFFERING THIS SAME INCREASED RISK. PLEASE PROMPTLY PROVIDE A SOLUTION, INSTRUCT MY DEALER ON THAT SOLUTION, AND NOTIFY ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.