2016 Chevrolet Silverado 3500HD

What owners should know

Covers 2015–2019 · 6.6L Duramax diesel (LML 2015–2016, L5P 2017–2019) and 6.0L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2016 Chevrolet Silverado 3500HD. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• 2015–2016 Duramax fuel pump (CP4) failure

  Best left to a shop

  Signs: Sudden stalling or no-start, low fuel pressure codes such as P0087.

  Fix: Prevention: change the fuel filter on schedule and buy fuel from busy stations. Some owners replace the CP4 with a different pump design as prevention. A failed pump usually means a full fuel system replacement at a diesel shop.

  Shop: Duramax fuel filterShop: Duramax CP3 conversion kit▶ How-to videos

• Loose brake pedal (2015–2016)

  Dealer (recall)

  Signs: The brake pedal feels loose or doesn't work right.

  Fix: Covered by GM recalls for the brake pedal pivot nut.

  May be covered free by recall 16V069000 / 18V578000. Check the VIN at nhtsa.gov/recalls.

• Block heater cord fire risk (2017–2019 diesels)

  Dealer (recall)

  Signs: A burnt or melted block heater cord or plug.

  Fix: Covered by GM recalls. Don't use the block heater until it's checked.

  May be covered free by recall 19V328000 / 21V496000. Check the VIN at nhtsa.gov/recalls.

• 'Service trailer brake system' warning

  Easy DIY

  Signs: Trailer brake warnings that cut the trailer brakes while towing.

  Fix: Start with the simple things: clean and inspect the 7-pin trailer connector and the trailer's wiring. If it continues, have a dealer check the trailer brake module.

  Shop: 7 pin trailer connector▶ How-to videos

• L5P cracked intercooler pipe

  Easy DIY

  Signs: A loud pop, then low power and limp mode.

  Fix: Replace the plastic charge pipe. Many owners upgrade to a metal pipe.

  Shop: L5P Duramax intercooler pipe▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Side/Window:Curtain:Inflator

  Sep 2026 · #26V611000

  General Motors, LLC (GM) is recalling certain 2016 Chevrolet Silverado 2500/3500, GMC Sierra 2500/3500 vehicles, and 2016-2017 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

  Risk and fix

  Risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.

  Fix: Dealers will replace both RRAB modules, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262569920. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.

• Air Bags:Side/Window:Curtain:Inflator

  Jul 2021 · #21V504000

  General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

  Risk and fix

  Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

  Fix: Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.

• Fuel System, Gasoline:Storage:Tank Assembly

  Feb 2019 · #19V088000

  General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.

  Risk and fix

  Risk: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

  Fix: GM has notified owners, and dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank, free of charge. The recall began July 30, 2019. GM's number for this recall is N182204190.

• Service Brakes, Hydraulic:Pedals And Linkages

  Aug 2018 · #18V578000

  General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

  Risk and fix

  Risk: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

  Fix: GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.

• Air Bags:Frontal

  Jul 2017 · #17V437000

  General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

  Risk and fix

  Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

  Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

• Air Bags:Frontal

  Sep 2016 · #16V651000

  General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

  Risk and fix

  Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

  Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

• Service Brakes, Hydraulic:Pedals And Linkages

  Feb 2016 · #16V069000

  General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

  Risk and fix

  Risk: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

  Fix: GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Steering18

  • Filed Jun 2025

    Power steering intermittently goes out. Mostly when it's hot out, slow speeds, and cornering.

  • Filed May 2024

    The steering is very loose. There are multiple complaints about this. I owned a 2017 GMC 2500 before this and had the same issue. I have not brought this into a shop because I’m not looking forward to the diagnosis & cost. This has been an ongoing issue for years. GM needs to recall something in the steering box. Source: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jul 2023

    On June 27 2023 we we driving on a two lane highway pulling our travel trailer. We had driven 5 hrs the previous day parked unhooked and drove around the area with no issues. The following morning we left an were just entering the highway speed zone when the truck abruptly crossed the centreline. I managed to correct and stop n the shoulder and noticed 6-8” of play in the steering wheel. I dropped the trailer and slowly drove back to the town to try and see what the issue was. The vehicle continued to move left and right with no input from me. It was determined that the steering box was leaking and when steering was input a thumping could be felt in the tires but not in the steering wheel. The shop determined the box sector shaft adjustment shaft was nearly backed out completely. I contacted the dealership that services my truck about what should be done and they stated “replace the steering box” which we did. Had there been on coming traffic this would have been a fatal or serious collision and it is doubtful this defect would have surfaced as a causal factor.

  • Filed May 2023

    There is excessive play in the steering causing the vehicle to wander. Problem is amplified at freeway speeds or while towing 5th-wheel. On some roads truck will pull one direction till change in road slop cause truck to swerve in opposite direction. Like many others have stated this is a dangerous situation. Problem has not been confirmed by service center on this truck, but manufacturer has issued TSB PIT5501E. There are no warnings messages.

  • Filed Jul 2021

    SERPENTINE BELT BROKE . I HAVE IT AVAILABLE. RECOMMENDED SERVICE IS 150K MILES OR 10 YEARS . IT BROKE AT 55K AND 5 YEARS. LOST BRAKE AND STEERING ASSIST. ALMOST IMPOSSIBLE TO STOP OR TURN VEHICLE. IT IS A DIESEL AND USES HYDRAULIC ASSIST. DEALER REPLACED BELT COULD NOT DETERMINE CAUSE OF PROBLEM. HAS NOT BEEN INSPECTED. NO WARNING.

  • Showing the 5 most recent of 18.
• Service Brakes11

  1 involved a crash

  • Filed Mar 2025

    While connected to a RV which has onboard batteries, the truck's brake controller disables the braking system if the batteries on the RV fluctuate in voltage. The truck will give an alert advising "Trailer Brakes Disabled." This has occurred multiple times while pulling my RV which weighs 16,000 pounds, making it unsafe and hard to stop using only the truck's brakes. It happened while traveling through Atlanta, GA and once in Nashville, TN. Chevrolet has at least one TSB on this for similar 2022-2024 2500 and 3500 trucks. This has been a widely reported problem on several RV forums. The truck brake controller will work again if the engine is shut off and turned back on or the trailer is unplugged and re-plugged in the truck. This problem occurred approximately 10 times on my trip from Missouri to Florida in January and about the same number of times when returning to Missouri at the end of February.

  • Filed May 2023

    Rear passenger side, brakes, locking up keeping the truck from rolling. Replaced the brake fluid line and also both calipers. The brakes are still locking up.

  • Filed Oct 2021

    Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulling a trailer & when it does pop up, you lose all trailer brakes. I had the same problem with my 2010 Silverado, after numerous visits to the dealership & thousands of dollars & filed complaints with GM & NHTSA, nothing was done. When taken to the dealership, if the fault isn't on the screen, they claim they can't find or fix the problem. I pull a 10,000 pound 5th wheel, I need trailer brakes when I apply them.

  • Filed Jul 2021

    SERPENTINE BELT BROKE . I HAVE IT AVAILABLE. RECOMMENDED SERVICE IS 150K MILES OR 10 YEARS . IT BROKE AT 55K AND 5 YEARS. LOST BRAKE AND STEERING ASSIST. ALMOST IMPOSSIBLE TO STOP OR TURN VEHICLE. IT IS A DIESEL AND USES HYDRAULIC ASSIST. DEALER REPLACED BELT COULD NOT DETERMINE CAUSE OF PROBLEM. HAS NOT BEEN INSPECTED. NO WARNING.

  • Filed Jan 2021

    BRAKES ARE NOT EFFICIENT. THEY NEED ENORMOUS AMOUNT OF PRESSURE TO STOP. OR BRAKE PEDALS MUST BE APPLIED(PUMPED) SEVERAL TIMES TO STOP BETTER WITH LESS PRESSURE.

  • Showing the 5 most recent of 11.
• Fuel/Propulsion System11

  • Filed Jan 2025

    On [XXX] while traveling down [XXX] in VA I experienced a catastrophic Bosch CP4 Fuel Pump Failure. Vehicle was towed to Marion Auto Group in Marion, VA and kept for 5 weeks to repair fuel system. We paid $6,500 once we were told the repairs were complete and picked the vehicle up. Within 50 miles of driving, the fuel system error lights/codes began again and the service engine light came on. We called Marion Auto Group, they told us it was warranted for 24 months for parts and labor. We could take it to any Chevy dealer and have it looked at. We made an appt with our local Chevy dealer, Joe Bowman Chevrolet in Harrisonburg, VA. They kept the vehicle for approximately 5-6 weeks. Told us daily about the faulty repairs that Marion Auto Group had made, corrected the faulty repairs, with pictures, videos and even a coffee cup full of bad bolts and weld pieces that they replaced. Marion Auto Group agreed to pay Joe Bowman Chevrolet $5,500 in reimbursement for the work they performed to correct Marion Auto Groups work. When I got in the truck to bring it home and started it, the service engine light came on. They pulled it back in the shop, ran a diagnostic and said we needed some type of sensor ($900) so we scheduled an appt to have that done. Then we took the truck to Tennessee, fuel system failure lights and codes immediately came on. When I stopped to eat, it wouldn't start back. Took the truck to Tarr Chevrolet in Jefferson City TN, they diagnosed it as needing a new fuel line (from prev faulty fuel system) changed it ($1,700) and we headed back home with all the fuel system warning lights flashing again. Took it back to Joe Bowman Chevrolet in Harrisonburg where it's been sitting for over 7 weeks while GM decides if they should cover the entire new fuel system that it needs again ($19,000) because it's never been properly repaired since the initial catastrophic failure. Almost 7 months and $14,,600 in previous repairs.......Please HELP US! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Nov 2024

    I was driving the truck and the dashboard said fuel filter at 0 % entering low power mode. The truck did not accelerate at all and stopped running within 5 minutes . The repair cost almost 9000.00 for a 100.00 fuel filter.

  • Filed Oct 2023

    Probable High Pressure Fuel Pump (CP4) failure resulting in the vehicle stalling without warning. This event has not yet occurred, however due to the high number of vehicles involved in the Stellantis recall which are using the same CP4 pumps which are known to fail, I am scared to drive my truck as the CP4 pump may fail at any time. I have spoken to MANY other GM truck owners who have experienced this failure and it has cost them tens of thousands of dollars. Please open a recall for the CP4 High Pressure Fuel Pump for 2011-2016 GM trucks using this HPFP. Thank you,

  • Filed Jan 2022

    Friday October 8th 2021, my truck shut off in the middle of Chesnee SC within 1/4 mile after filling up with diesel fuel at the Hot Spot in Chesnee. I had it towed to Burns Chevrolet in Gaffney SC for analysis. They determine it was the result of contamination in the fuel and that is not a warranty issue. I would agree that is not the responsibility of Chevrolet and I authorized them to make the repairs. They did what you would normally expect with the exception of one thing. They came back and said they had to replace the fuel transfer line between the fuel tanks. Said it was kinked. I questioned how water in the fuel could cause that to happen but they said the contamination was the root cause and I had to pay to fix that as well. I requested a sample of the contamination and all parts replaced. That charge was included on the invoice and I paid it. There are other issues with the quality of the service which included returning the next day because the water contamination light came on again. They had to bleed the newly installed fuel filter there in the parking lot and the light went off. When I got home and inspected the replaced parts, I found that the fuel transfer line not only was kinked, but also ruptured. I just retired from an OEM as a quality specialist, and many of my parts were safety critical. I would be willing to bet that the Tier 1 supplier does not have a ruptured fuel line ranked very high on their FEMA plan due to the probability of water causing a kink little on a rupture, but according to the Chevrolet technician that was the root cause, so they own it. I called Chevrolet corporate and informed them of my plan to report this incident. They opened an incident report, but failed to take any action to address my concerns. You will find when you check the dealers repairs to this vehicle, it has had several issues related to fuel problems. Due to space limitations on this page, I cannot tell you the whole story. Contact me and I can explain furthe

  • Filed Jul 2019

    TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED CARL BLACK CHEVROLET BUICK GMC AT (888) 457-2417 (LOCATED AT 1110 ROBERTS BLVD NW, KENNESAW, GA 30144) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • Showing the 5 most recent of 11.
• Electrical System7

  1 involved a crash

  • Filed Dec 2021

    During snow removal the night of December 10, 2021 into the morning of December 11, 2021, vehicle was in reverse traveling approximately 10-20 mph (actual speed at impact is unknown). Upon impact with a tree in the rear of the truck, the airbag system in the vehicle was engaged. The seatbelts locked up, and the airbag chemicals in the steering wheel and front passenger airbag compartment were activated, however, none of the airbags physically deployed. Attached phots will show the source of impact. The frame is likely twisted. Additional photos attached show that the seat belts locked up and that the airbag system was engaged without deployment of bags. Currently working with Mankato Motors Co, 1815 Madison Ave, Mankato, MN 56001, with a phone number of 507-625-5641. Vehicle has not been inspected yet to provide full report of findings and damage assessment. Vehicle was drivable to move from incident location to my residents and current location of the vehicle is 638 Clay Ct., Mankato, MN 56001. Vehicle has been washed to show all damage and provide for ease of investigation and inspection.

  • Filed Oct 2021

    Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulling a trailer & when it does pop up, you lose all trailer brakes. I had the same problem with my 2010 Silverado, after numerous visits to the dealership & thousands of dollars & filed complaints with GM & NHTSA, nothing was done. When taken to the dealership, if the fault isn't on the screen, they claim they can't find or fix the problem. I pull a 10,000 pound 5th wheel, I need trailer brakes when I apply them.

  • Filed Jul 2021

    SERPENTINE BELT BROKE . I HAVE IT AVAILABLE. RECOMMENDED SERVICE IS 150K MILES OR 10 YEARS . IT BROKE AT 55K AND 5 YEARS. LOST BRAKE AND STEERING ASSIST. ALMOST IMPOSSIBLE TO STOP OR TURN VEHICLE. IT IS A DIESEL AND USES HYDRAULIC ASSIST. DEALER REPLACED BELT COULD NOT DETERMINE CAUSE OF PROBLEM. HAS NOT BEEN INSPECTED. NO WARNING.

  • Filed Nov 2019

    WHILE DRIVING ON THE HIGHWAY, VEHICLE FILLED WITH SMOKE ACCOMPANIED BY A STRONG BURNING ODOR. AT THE SAME TIME THE HVAC BLOWER STOPPED FUNCTIONING AND THE WINDSHIELD FOGGED UP. AFTER STOPPING THE VEHICLE, BURNED WIRES AND MELTED HARNESS CONNECTORS WHERE FOUND AT THE HVAC BLOWER THE HVAC BLOWER MOTOR OVERHEATED DUE TO A SHORT CAUSED BY REPEATED WATER INTRUSION FROM DEFECTIVE AND MISSING BODY SEAMS ALONG THE ROOF, COWL, AND NUMEROUS OTHER LOCATIONS. SAFETY BELT WARNING CHIMES REPEATEDLY FOR NO APPARENT REASON, MANY OTHER ELECTRONIC COMPONENTS INTERMITTENTLY FAIL OR OPERATE ERRATICALLY WHEN IT RAINS OR SNOWS. VEHICLE FLOOR FILLS WITH WATER FREQUENTLY. MOLD HAS STARTED GROWING UNDER CARPET. REPEATED ISSUES FROM DATE OF PURCHASE, ISSUES CONTINUE TO BE UNRESOLVED, DEALERSHIP HAS BEEN UNABLE TO IDENTIFY ALL LEAK SOURCES TO STOP WATER INTRUSION.

  • Filed Oct 2017

    DRIVING VEHICLE ABS AND SKID WARNING LIGHTS APPEARS, BRAKE SYSTEM WARNING APPEARS ALWAYS LIT WHILE IN TOWING MODE. NONE STOP BEEPING. NO REASON WHY THIS IS HAPPENING. HAD VEHICLE CHECKED BY MULTIPLE CHEVROLET DEALERSHIPS AND THEY HAVE CHANGED SENSORS, TOWING PLUG TWICE, ELECTRICAL REWIRING. BEGAN TOWING 1 HOUR AFTER REPAIRS AND THE SAME PROBLEMS BEGAN ALL OVER AGAIN. NO CHANGES HAVE BEEN NOTICED $2700.00 LATER

  • Showing the 5 most recent of 7.
• Structure6

  • Filed Sep 2026

    Leak is causing black mold, creating an unsafe environment inside the vehicle where child is expected and required by law to be buckled right above a black mold infected carpet and behind headrest

  • Filed Jan 2020

    DRIVERS DOOR LATCH SCREWS HAVE LOOSENED- 1 OF 3 SCREWS MISSING. IF THE OTHER 2 BREAK OR FALL OUT, THE DRIVERS DOOR COULD OPEN UNEXPECTEDLY. THE TRUCK HAS LESS THAN 52,000MILES ON IT.

  • Filed Nov 2019

    WHILE DRIVING ON THE HIGHWAY, VEHICLE FILLED WITH SMOKE ACCOMPANIED BY A STRONG BURNING ODOR. AT THE SAME TIME THE HVAC BLOWER STOPPED FUNCTIONING AND THE WINDSHIELD FOGGED UP. AFTER STOPPING THE VEHICLE, BURNED WIRES AND MELTED HARNESS CONNECTORS WHERE FOUND AT THE HVAC BLOWER THE HVAC BLOWER MOTOR OVERHEATED DUE TO A SHORT CAUSED BY REPEATED WATER INTRUSION FROM DEFECTIVE AND MISSING BODY SEAMS ALONG THE ROOF, COWL, AND NUMEROUS OTHER LOCATIONS. SAFETY BELT WARNING CHIMES REPEATEDLY FOR NO APPARENT REASON, MANY OTHER ELECTRONIC COMPONENTS INTERMITTENTLY FAIL OR OPERATE ERRATICALLY WHEN IT RAINS OR SNOWS. VEHICLE FLOOR FILLS WITH WATER FREQUENTLY. MOLD HAS STARTED GROWING UNDER CARPET. REPEATED ISSUES FROM DATE OF PURCHASE, ISSUES CONTINUE TO BE UNRESOLVED, DEALERSHIP HAS BEEN UNABLE TO IDENTIFY ALL LEAK SOURCES TO STOP WATER INTRUSION.

  • Filed Aug 2017

    BAD PAINT, EXTREMELY SOFT, CHIPS EASILY. REAR OF FENDERS AND TAILGATE SHOWED CHIPS AFTER 1500 MILES, NOW FRONT OF REAR FENDERS ARE CHIPPED AS WELL AS NUMEROUS PLACES ON SIDES AND FRONT OF VEHICLE. DEALER TOLD ME IT WAS DUE TO DUST STORM. MY 2003 SILVERADO HAS PAINT THAT LOOKS NEWER THAN MY 2016 AND IS PARKED IN THE SAME LOCATION.

  • Filed Sep 2016

    TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 70 MPH HAULING A GOOSE NECK FLATBED DUEL TANDEM TRAILER, THE POWER BUS BAR SHORTED. IN ADDITION, THERE WAS A FAILURE WITH A LOOSE WIRE ASSOCIATED WITH THE STARTER. THE RADIO WOULD NOT TURN OFF AND THE CONTACT WAS LOCKED IN THE VEHICLE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER TIGHTENED THE WIRES AND REPLACED ALL OF THE BUS BARS. THE NEXT MORNING, WITHIN LESS THAN 20 MILES, THE BUS BARS FAILED AGAIN. THE BRAKE, TRACTION CONTROL, AND OTHER WARNING INDICATORS AND GAUGES ILLUMINATED. THE CONTACT WAS LOCKED IN THE VEHICLE AND HAD TO MOVE THE KEY BACK AND FORTH AS WELL AS USE THE KEY FOB TO EXIT THE VEHICLE BECAUSE THE LEVER WOULD NOT RELEASE. THE VEHICLE WAS TOWED TO THE DEALER A SECOND TIME. THE DEALER FAILED TO ROUTE THE WIRES CORRECTLY, IN WHICH THE EDGE OF THE BRACKET RUBBED A HOLE IN THE POWER CABLE. THE TAILGATE FRACTURED AND SHORTED DUE TO THE FAILURE, BUT THE DEALER AND MANUFACTURER REFUSED TO REPLACE THE PART. THE VEHICLE WAS TAKEN TO THE DEALER TWO ADDITIONAL TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURES. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER A FOURTH TIME, THE DEALER REPLACED THE AIR INTAKE HEATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

  • Showing the 5 most recent of 6.
• Unknown or Other5

  • Filed Sep 2026

    Leak is causing black mold, creating an unsafe environment inside the vehicle where child is expected and required by law to be buckled right above a black mold infected carpet and behind headrest

  • Filed Feb 2026

    As I was driving I heard a loud slam under my hood and when I checked the clutch for my AC compressor was gone. The AC no longer works and I have no idea where the parts went. When I looked this up it appears to be a common issue.

  • Filed Oct 2021

    Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulling a trailer & when it does pop up, you lose all trailer brakes. I had the same problem with my 2010 Silverado, after numerous visits to the dealership & thousands of dollars & filed complaints with GM & NHTSA, nothing was done. When taken to the dealership, if the fault isn't on the screen, they claim they can't find or fix the problem. I pull a 10,000 pound 5th wheel, I need trailer brakes when I apply them.

  • Filed Oct 2017

    DRIVING VEHICLE ABS AND SKID WARNING LIGHTS APPEARS, BRAKE SYSTEM WARNING APPEARS ALWAYS LIT WHILE IN TOWING MODE. NONE STOP BEEPING. NO REASON WHY THIS IS HAPPENING. HAD VEHICLE CHECKED BY MULTIPLE CHEVROLET DEALERSHIPS AND THEY HAVE CHANGED SENSORS, TOWING PLUG TWICE, ELECTRICAL REWIRING. BEGAN TOWING 1 HOUR AFTER REPAIRS AND THE SAME PROBLEMS BEGAN ALL OVER AGAIN. NO CHANGES HAVE BEEN NOTICED $2700.00 LATER

  • Filed Mar 2016

    HAS THE CHEVY SHAKES BETWEEN 38 AND 70 MILE PER HOUR .5.3 V8 MOTOR AND 8 SPEED TRANSMISSION 342 REAR AXEL LOCKING DIFFERENTIAL . BEEN SELLING GM'S FOR 55 YEARS AND IF THIS WAS A DEMENSTRATOR WE WOULD NEVER NEVER SELL ANOTHER TRUCK.

• Engine5

  • Filed Oct 2023

    Probable High Pressure Fuel Pump (CP4) failure resulting in the vehicle stalling without warning. This event has not yet occurred, however due to the high number of vehicles involved in the Stellantis recall which are using the same CP4 pumps which are known to fail, I am scared to drive my truck as the CP4 pump may fail at any time. I have spoken to MANY other GM truck owners who have experienced this failure and it has cost them tens of thousands of dollars. Please open a recall for the CP4 High Pressure Fuel Pump for 2011-2016 GM trucks using this HPFP. Thank you,

  • Filed May 2023

    Rear passenger side, brakes, locking up keeping the truck from rolling. Replaced the brake fluid line and also both calipers. The brakes are still locking up.

  • Filed Oct 2018

    TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 65 MPH, THE REDUCED ENGINE POWER MODE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MEDVED CHEVROLET BUICK GMC (LOCATED AT 1506 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) WHERE IT WAS DIAGNOSED THAT THE INDIRECT FUEL INJECTOR FILTER AND A FRACTURED PARTICULATE FILTER NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-467007708. THE APPROXIMATE FAILURE MILEAGE WAS 50,486.

  • Filed Apr 2018

    TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 40-45 MPH, THE REDUCED ENGINE SPEED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HERB EASLEY MOTORS (1125 CENTRAL E FWY, WICHITA FALLS, TX 76306, (940) 723-6631) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CONTAMINATION OF METAL SHAVINGS IN THE FUEL PUMP AND FUEL RAILS. IN ADDITION, THE FAN CLUTCH FAILED AND NEEDED TO BE REPLACED, INCLUDING THE ENTIRE FUEL SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CASE NUMBER: 8-4064184145 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

  • Filed Dec 2016

    WE HAVE HAD REPEATED INSTANCES, WHERE ENGINE LIGHT COMES ON, AND FUEL GUAGE FLAT LINES. IF YOU CAN NOT GET TO A QUALIFIED DEALER SOON ENOUGH, VEHICLE SHUTS DOWN WITHOUT WARNING[ACTUALLY IT REMAINS RUNNING UNTIL IT ALMOST COMES TO A COMPLETE STOP]. WE HAVE HAD TO INSTANCES OF SHUT DOWN, AND AT LEAST 6 INSTANCES ALTOGETHER OF ENGINE LIGHT/ FUEL GUAGE FLAT LINE. THIS HAS ALL HAPPENED SINCE VEHICLE WAS PUT IN SERVICE IN JANUARY / 2016. WE USE THIS VEHICLE TO TRAVEL ACROSS THE LOWER 48, AND PARTS OF CANADA, TO PICK UP BREEDING BULLS, THAT HAVE VALUES RANGING AS HIGH AS 1 MILLION OR MORE. THESE ANIMALS HAVE ALL BEEN TESTED FOR TRANSPORT BACK TO OUR FACILITIES IN PLAIN CITY, OH, AND ONCE ON THE TRAILER, ARE NOT TO BE REMOVED, UNLESS IT IS AN ABSOLUTE EMERGENCY, BECAUSE OF REGULATIONS. OUR CONCERN IS THAT, WHAT HAPPENS IF THIS VEHICLE IS GOING UP A MOUNTAIN HWY OR ANY OTHER SITUATION WHERE THERE IS ANOTHER VEHICLE FOLLOWING TO CLOSELY AND THEY HIT US AND END UP KILLING THE ANIMALS, ME, THE PERSON THAT HIT ME, OR ALL OF US OVER A FUEL TRANSFER PUMP THAT GM SAYS IS NOT PART OF IT'S POWERTRAIN WARRANTY OR NO LONGER IN IT'S BUMPER TO BUMPER WARRANTY. THEIR LINE IS, THAT THE VEHICLE IS CURRENTLY REPAIRED, AND FUNCTIONING PROPERLY, THEREFORE THERE IS NO ISSUE OR ANY REASON TO KEEP A CASE FILE # ON IT. WE HAVE LEARNED THRU OTHER INSTANCES, THAT THERE IS A DEALER SERVICE BULLITEN FOR THE SAME PROBLEM WE HAVE BEEN EXPERIENCING, AND SUPPOSEDLY THEY ARE TRYING TO FIND A SOLUTION, WHICH HAS YET TO COME TO LIGHT. ALL INSTANCES ON THIS MATTER HAVE HAPPENED IN VARIOUS STATES ACROSS THE COUNTRY, WHILE CRUISING AT SPEEDS BETWEEN 65 & 70 MPH ON INTERSTATE HWY TO THIS DATE, WITH THE LAST INSTANCE BEING ON 12/01/2016. WE HAVE EXPRESSED CONCERNS TO GM OF SAFETY, AND AN ACTUAL FIX FOR THIS ISSUE, AND SO FAR THE BEST WE GET FROM THEM IS, WE'RE SORRY FOR YOUR INCONVENIENCE.

• Air Bags4

  3 involved a crash

  • Filed Feb 2026

    I have now been in 2 serious accidents that resulted in all other vehicles deploying airbags and being totalled, but mine have never deployed and it has been suggested there may be a recall for this

  • Filed Dec 2021

    During snow removal the night of December 10, 2021 into the morning of December 11, 2021, vehicle was in reverse traveling approximately 10-20 mph (actual speed at impact is unknown). Upon impact with a tree in the rear of the truck, the airbag system in the vehicle was engaged. The seatbelts locked up, and the airbag chemicals in the steering wheel and front passenger airbag compartment were activated, however, none of the airbags physically deployed. Attached phots will show the source of impact. The frame is likely twisted. Additional photos attached show that the seat belts locked up and that the airbag system was engaged without deployment of bags. Currently working with Mankato Motors Co, 1815 Madison Ave, Mankato, MN 56001, with a phone number of 507-625-5641. Vehicle has not been inspected yet to provide full report of findings and damage assessment. Vehicle was drivable to move from incident location to my residents and current location of the vehicle is 638 Clay Ct., Mankato, MN 56001. Vehicle has been washed to show all damage and provide for ease of investigation and inspection.

  • Filed Sep 2021

    The contact owns a 2016 Chevrolet Silverado HD Crew. The contact stated while driving approximately at 55 mph when the vehicles in front of the contact began to stop abruptly which resulted in the contact crashing the vehicle into another vehicle. The air bags did not deploy. A police report was taken and 2 persons in the contact's vehicle sustained injuries; i.e contact's wife who was a passenger sustained a sprain on the right wrist and right ankle, and whiplash, pain in the right shoulder and neck. The contact sustained pain in the right shoulder and neck. They did not seek medical treatment until a couple of days post-accident. The vehicle was towed to an insurance lot and was awaiting diagnosis. The manufacturer was not informed of the failure. The failure mileage was approximately 34,545.

  • Filed Apr 2016

    ENTIRE INSTRUMENT CLUSTER WENT OUT WHILE DRIVING CAUSING LOSS OF NEEDED INFORMATION SUCH AS SPEED AND OTHER PERTINENT INFORMATION. DEALER SAYS THERE IS A TSB THAT THE ENTIRE TRUCK HAS TO BE RE-FLASHED INCLUDING ALL MODULES IN THE VEHICLE BECAUSE IT DOES NOT RECOGNIZE THE INSTRUMENT CLUSTER. DURING THIS TIME, ALL SAFETY SYSTEMS FLASHED AND APPEARED TO BE INACTIVE. AIR BAG, TRACTION CONTROL, ABS, TRAILER BRAKING ETC. THIS NEEDS TO BE INVESTIGATED TO SEE IF A RECALL MUST HAPPEN. IF WE GOT IN AN ACCIDENT DURING THIS OCCURRENCE WHO KNOWS IF ANY OF THE SAFETY SYSTEMS ON THE VEHICLE WERE FUNCTIONING.

• Power Train4

  • Filed Aug 2024

    See attached document for complaint

  • Filed Jun 2017

    4 WHEEL DRIVE DID NOT ENGAGE BEFORE. STUCK ON AN SNOWY PARKING STRUCTURE AND COULD NOT GET UP THE RAMP, DUE TO 4WD NOT ENGAGING.DRIVE SHAFT PARTS BROKE WHILE ENGAGING 4WD. IT WAS CRACKED PRIOR TO THE BREAK, BUT THE TORQUE CAUSED IT TO SNAP IMPACTING THE TRANSMISSION,RIPPING OUT THE FILTER FROM THE TRANSMISSION CAUSING IRREPARABLE DAMAGE. REAR WHEELS WERE IN MUD NEAR A BOAT RAMP. FRONT TIRES WERE ON DRY GROUND. ATTEMPTED TO PULL OUT, REAR TIRES SPUN. STOPPED TRUCK, PUT INTO 4 HI AND THE FRONT TIRES WOULD NOT CATCH, AND REAR SPUN. DIGGING DEEPER INTO THE MUD. STOPPED THE TRUCK AND PUT IT IN 4 LO, PLACED IT IN DRIVE PULLED OUT SLOWLY AND THEN A LOUD BANG. IMMEDIATELY TURNED OFF THE TRUCK.. HAD TO HAVE IT TOWED. SUTLIFF CHEVROLET IN HARRISBURG, PA REFUSES TO COVER THIS UNDER WARRANTY DUE TO "ABUSE". THEY INSIST 4WD IS WORKING DUE TO THE LIGHT ON THE DASH LIGHTING UP, BUT THE DRIVE SHAFT IS NOT ATTACHED. 4WD CAN NOT BE VERIFIED UNTIL AFTER IT,S REPAIRED. YOU CAN CLEARLY SEE IN THE PICTURES HOW PART OF THE CRACK IS CLEAN AND THE OTHER HALF IS DIRTY FROM ROAD GRIME.

  • Filed Apr 2017

    THE TRUCK IS A 2016 CHEVROLET 3500 HD DIESEL, WHEN THE TRUCK GOES INTO REGENERATION MODE THE TRUCK ACCELERATES WITHOUT NOTICE. IT DOESN'T MATTER IF IT'S IN PARK, REVERSE, NEUTRAL OR DRIVE, THE RPM OF THE ENGINE SPEEDS UP TO ABOUT 900 RPM. IN A FORWARD MOTION IT WILL SPEED UP FROM 6 MPH TO 10 MPH IN DRIVE WITHOUT NOTICE. IN REVERSE IT WILL SPEED UP TO 5 MPH WITHOUT NOTICE. IF YOU ARE AT A STOP LIGHT AND IT GOES INTO REGENERATION MODE IT WILL ALMOST PUSH THROUGH THE BRAKE, INADVERTENTLY CATCHING YOU OFF GUARD AND HAVING TO PUSH ON THE BRAKE WITH EVEN MORE PRESSURE. I'VE TAKEN THE TRUCK TO THE DEALER AND WAS TOLD TWICE THAT IT'S A CHARACTERISTIC OF THE COMPUTER AND CAN NOT BE CHANGED.

  • Filed Dec 2016

    WE HAVE HAD REPEATED INSTANCES, WHERE ENGINE LIGHT COMES ON, AND FUEL GUAGE FLAT LINES. IF YOU CAN NOT GET TO A QUALIFIED DEALER SOON ENOUGH, VEHICLE SHUTS DOWN WITHOUT WARNING[ACTUALLY IT REMAINS RUNNING UNTIL IT ALMOST COMES TO A COMPLETE STOP]. WE HAVE HAD TO INSTANCES OF SHUT DOWN, AND AT LEAST 6 INSTANCES ALTOGETHER OF ENGINE LIGHT/ FUEL GUAGE FLAT LINE. THIS HAS ALL HAPPENED SINCE VEHICLE WAS PUT IN SERVICE IN JANUARY / 2016. WE USE THIS VEHICLE TO TRAVEL ACROSS THE LOWER 48, AND PARTS OF CANADA, TO PICK UP BREEDING BULLS, THAT HAVE VALUES RANGING AS HIGH AS 1 MILLION OR MORE. THESE ANIMALS HAVE ALL BEEN TESTED FOR TRANSPORT BACK TO OUR FACILITIES IN PLAIN CITY, OH, AND ONCE ON THE TRAILER, ARE NOT TO BE REMOVED, UNLESS IT IS AN ABSOLUTE EMERGENCY, BECAUSE OF REGULATIONS. OUR CONCERN IS THAT, WHAT HAPPENS IF THIS VEHICLE IS GOING UP A MOUNTAIN HWY OR ANY OTHER SITUATION WHERE THERE IS ANOTHER VEHICLE FOLLOWING TO CLOSELY AND THEY HIT US AND END UP KILLING THE ANIMALS, ME, THE PERSON THAT HIT ME, OR ALL OF US OVER A FUEL TRANSFER PUMP THAT GM SAYS IS NOT PART OF IT'S POWERTRAIN WARRANTY OR NO LONGER IN IT'S BUMPER TO BUMPER WARRANTY. THEIR LINE IS, THAT THE VEHICLE IS CURRENTLY REPAIRED, AND FUNCTIONING PROPERLY, THEREFORE THERE IS NO ISSUE OR ANY REASON TO KEEP A CASE FILE # ON IT. WE HAVE LEARNED THRU OTHER INSTANCES, THAT THERE IS A DEALER SERVICE BULLITEN FOR THE SAME PROBLEM WE HAVE BEEN EXPERIENCING, AND SUPPOSEDLY THEY ARE TRYING TO FIND A SOLUTION, WHICH HAS YET TO COME TO LIGHT. ALL INSTANCES ON THIS MATTER HAVE HAPPENED IN VARIOUS STATES ACROSS THE COUNTRY, WHILE CRUISING AT SPEEDS BETWEEN 65 & 70 MPH ON INTERSTATE HWY TO THIS DATE, WITH THE LAST INSTANCE BEING ON 12/01/2016. WE HAVE EXPRESSED CONCERNS TO GM OF SAFETY, AND AN ACTUAL FIX FOR THIS ISSUE, AND SO FAR THE BEST WE GET FROM THEM IS, WE'RE SORRY FOR YOUR INCONVENIENCE.

• Vehicle Speed Control3

  1 involved a crash

  • Filed Nov 2024

    I was driving the truck and the dashboard said fuel filter at 0 % entering low power mode. The truck did not accelerate at all and stopped running within 5 minutes . The repair cost almost 9000.00 for a 100.00 fuel filter.

  • Filed Sep 2024

    The contact owns a 2016 Chevrolet Low Cab Forward truck. The contact stated that an employee had started the vehicle while parked and placed the vehicle in drive (D), the vehicle independently accelerated and crashed into 2 vehicles parked in front of the contact's vehicle. The contact stated that the employee had not noticed any warning lights. The contact stated that his vehicle had crashed into the front ends of the 2 vehicles and had crushed the hoods front bumper and grills on both vehicles and had pushed both vehicles aside. The contact stated that his vehicle had sustained damage to the driver and passenger side front doors and fenders as well as damage to the front bumper and grill. The police were called, and a report was written. The contact's employee was not injured. The other 2 vehicles were not occupied. The contact stated that the other two vehicles were towed away. The contact stated that his employee was able to drive his vehicle back to his business. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 16V797000 (Vehicle Speed Control). The failure mileage was approximately 62,000.

  • Filed Mar 2018

    AT ALL TIMES, INCLUDING WHILE DRIVING AT HIGHWAY SPEEDS, THE ACCELERATOR PEDAL MAKES A SQUEAKING SOUND WHICH IS NOT ONLY IRRITATION, BUT A SIGN OF SOME SORT OF PROBLEM WITH THE ACCELERATOR PEDAL ITSELF. TOOK IT INTO DEALERSHIP UNDER WARRANTY STILL AND THEY CLAIM THAT THIS DEFECT IS NORMAL SIMPLY BECAUSE THEY FOUND THE SAME CONDITION ON ALL OTHER SIMILAR VEHICLES THAT THEY CHECKED. I SUGGEST THAT ALL OF THESE VEHICLE SUFFER THE SAME DEFECT. THIS IS A TELLTALE SIGN OF A PROBLEM, WHAT IF THE PEDAL WERE TO BECOME STUCK WHEN DEPRESSED? DEALERSHIP SAID THEY ARE UNABLE TO LUBRICATE IT OR MODIFY IT. UNWILLING TO DO ANY OTHER REPAIR ABOUT THIS. CLAIMS IT IS "A NORMAL CONDITION". ONLINE FORUMS SUGGEST THAT OTHERS DEALERS HAVE MADE UNIT REPLACEMENTS AND/OR MODIFICATIONS TO FIX THE NOISE.

• Wheels3

  • Filed Dec 2019

    I REPORTED TO MY DEALER CHARPER CHEVROLET NOV. 2018,I HAD ROUGHLY 23K MILES,THAT MY 2016 CHEVY 3500 HAD DEVELOPED A WOBBLE, SHAKE WHATEVER YOU COULD CALL IT. THEY INVESTIGATED AND TOLD ME MY TIRES POSSIBLY HAD BROKEN BELTS THE TIRES HAD PLENTY OF TREAD LEFT. I WAS TOLD IF I COULD DEAL WITH THE SHAKE TILL I GET NEW TIRES SO BE IT. I RODE THEM TILL JULY 2019 GOT 6 NEW MICHELIN 235/80/17 LTX A/T2 TIRE PACKAGE. THEY RODE OK STILL HAD A LITTLE SHAKE TO START THEN IT GOT WORSE THE MORE I DROVE. LET ME SAY IT NEVER SHOOK ALL THE TIME IT WOULD COME AND GO. SOMETIMES WHEN I HEADED FOR WORK IN THE MORNING SHAKE SHAKE SHAKE OTHER TIMES NOTHING. WHEN GOING AROUND BENDS SHAKE SHAKE THEN NOTHING. IT IS VERY ANNOYING AND NEEDS ATTENTION. MY DEALER WANT TO INVESTIGATE MORE BUT I AM BEING ASKED TO FUND THE INVESTIGATION. WHERE DO I GO FROM HERE? PLEASE ADVISE ME. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

  • Filed Dec 2018

    TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT HE DROVE OUT OF TOWN AND, UPON HIS RETURN, HE NOTICED THAT THE TWO REAR RIMS WERE FRACTURED. THE VEHICLE WAS TAKEN TO COUNTRY CHEVROLET (880 S MAIN ST, COLVILLE, WA 99114, (509) 684-8404) WHERE IT WAS DIAGNOSED THAT THE TWO RIMS NEEDED TO BE REPLACED. THE CONTACT WANTED FOUR NEW RIMS INSTEAD, BUT CHEVROLET DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,000. *TT*JB

  • Filed Jul 2018

    HELLO I PURCHASED A BRAND NEW 2016 CHEVROLET SILVERADO K3500 LTZ DUALLY FROM (XXXX) IN LAKEVILLE, MN FEB 2017 I HAD APPROXIMATELY 25K MILES ON IT AND I HAD NOTICED THE FRONT TIRES WERE STARTING TO FEATHER AND MAKING A STRANGE NOISE AND THE TREAD STARED TO CHUNK OFF. SO I BROUGHT IT IN TO THE ABOVE DEALER AND THEY GET MICHELIN TO COVER 30% FOR A NEW SET OF FRONT TIRES WHICH STILL COST ME APPROX. $700.00. WELL 6 MONTHS LATER I HAVE 21K MILES ON THE NEW TIRES AND THEY ARE STARTING TO DO THE SAME THING I BROUGHT THE TRUCK IN TO THE DEALER TWO WEEKS AGO TO HAVE THEM ASSESS THE SITUATION AND HAVE YET TO HEAR BACK FROM THEM. SO ONE WEEK AGO TODAY I CALLED GM DIRECTLY AND THEY TOLD ME THEY WOULD CALL BACK WITH IN TWO BUSINESS DAYS AND OR NO LATER THAN FRIDAY. WELL FRIDAY HAS PASSED I DO NOT KNOW WHAT TO DO I USE THIS TRUCK TO MAKE MY LIVING AND I AM VERY CONCERNED ABOUT SAFETY AND THE PRE MATURE WEAR ON THE TRUCKS FRONT END COMPONENTS. THERE IS A STRANGE VIBRATION IN THE FRONT END AND IT PULLS TO ONE SIDE OR THE OTHER ON THE FREEWAY THE DEALER HAS ALIGNED THE FRONT END WITH NO RESULTS.

• Electronic Stability Control (esc)3

  • Filed Aug 2018

    BOUGHT TRUCK NEW. BOUGHT A BRAND NEW FIFTH WHEEL TRAILER TO TOW. SOMETIMES WHILE TOWING THE TRAILER, THE TRUCK WILL "SHUDDER" WHILE DRIVING AT HIGHWAY SPEED. THIS HAS HAPPENED MAYBE 3 OR 4 TIMES IN THE 2 YEARS THAT I HAVE HAD THE TRUCK AND TRAILER. IT "SHUDDERS" BAD ENOUGH THAT IT HAS NEARLY CAUSED AN ACCIDENT. WHEN IT DOES THIS, THE STABILITRAK, TRACTION CONTROL AND ALL MY GAUGES COME ON. THE SPEEDOMETER AND TACH RESET. ALL THIS WHILE DRIVING. BROUGHT TO THE DEALERSHIP AND ALL THEY DO IS POINT THE FINGER AT THE TRAILER MANUFACTURER. TRAILER MANUFACTURER SAYS THEY ARE AWARE OF THE ISSUE, AND IT IS ONLY HAPPENING TO CHEVY TRUCKS THIS HAS BEEN AN ISSUE SINCE I BOUGHT THE TRUCK AND TRAILER

  • Filed May 2017

    2016 SILVERADO 3500 EQUIPPED WITH "DIGITAL STEERING ASSIST" THIS IS A KNOWN PROBLEM. AT APPROXIMATELY 11,000 MILES STEERING BECAME EXTREMELY LOOSE WITH ABOUT 3-4 INCHES OF FREE PLAY AT THE STEERING WHEEL. TOOK TO 1ST DEALER, STEERING GEAR BOX WAS REPLACED ACCORDING TO CHEVROLET TSB AND SYSTEM WORKED AS DESIGNED FOR APPROXIMATELY 3-4K MILES. AT THAT TIME STEERING AGAIN BECAME LOOSE BUT NOT AS BAD AS THE FIRST TIME, ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT, DANGEROUSLY LIGHT STEERING. VEHICLE TAKEN TO DEALER 2, SECOND REPAIR ATTEMPT DEALER STATED SYSTEM WORKING AS DESIGNED, AT THIS TIME THE DIGITAL STEERING ASSIST WORKED AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING WITH VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 MPH ON. I WENT FOR A TEST DRIVE WITH THE SERVICE MANAGER, HE STATED "I FEEL EXACTLY WHAT YOU ARE DESCRIBING TIGHT FROM 0-45 THEN LIGHT FROM 46-74 THEN TIGHT FROM 75 ON BUT THE SYSTEM IS WORKING AS DESIGNED". IN SPITE OF THIS THEY CHANGED STEERING GEAR BOX AGAIN, 3RD PART, WITH SAME RESULT. WORKS AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 ON. TRUCK IS USED TO PULL 9.000 LBS ENCLOSED TRAILER. PULLING ENCLOSED TRAILER AT INTERSTATE SPEEDS IN WINDS IS EXTREMELY DANGEROUS AND REQUIRES EXHAUSTING CONCENTRATION AND CAUSES SEVERE FATIGUE AFTER ONLY 150-200 MILES. THIS IS THE VERY THING DIGITAL STEERING ASSIST WAS SUPPOSED TO ELIMINATE. VEHICLE IS DANGEROUS TO DRIVE BETWEEN THE SPEEDS OF 45-75, AND ESPECIALLY DANGEROUS WHILE ACCELERATING OR DECELERATING THROUGH THE 44-46 MPH RANGE WHILE TURNING DUE TO SUDDEN CHANGE IN STEERING PRESSURE FROM SYSTEM SUCH AS ON/OFF RAMPS

  • Filed Apr 2016

    ENTIRE INSTRUMENT CLUSTER WENT OUT WHILE DRIVING CAUSING LOSS OF NEEDED INFORMATION SUCH AS SPEED AND OTHER PERTINENT INFORMATION. DEALER SAYS THERE IS A TSB THAT THE ENTIRE TRUCK HAS TO BE RE-FLASHED INCLUDING ALL MODULES IN THE VEHICLE BECAUSE IT DOES NOT RECOGNIZE THE INSTRUMENT CLUSTER. DURING THIS TIME, ALL SAFETY SYSTEMS FLASHED AND APPEARED TO BE INACTIVE. AIR BAG, TRACTION CONTROL, ABS, TRAILER BRAKING ETC. THIS NEEDS TO BE INVESTIGATED TO SEE IF A RECALL MUST HAPPEN. IF WE GOT IN AN ACCIDENT DURING THIS OCCURRENCE WHO KNOWS IF ANY OF THE SAFETY SYSTEMS ON THE VEHICLE WERE FUNCTIONING.

• Exterior Lighting2

  • Filed Feb 2023

    Plugs for brake/running/turn signal lights have moisture and road salt inside and corrode causing brake/running/turn signal light to not operate. I have cleaned the corrosion out multiple times, now the contacts inside the plug have corroded away with the only resolution being to replace the wire harness. Parts are available for inspection. My safety and the safety of others is at risk due to failure of lights to operate. I have not contacted a dealer or service center. I have diagnosed the problem myself and will repair myself when i receive the new wire harness. I have several other individuals who have experienced the same failure as described.

  • Filed Jan 2018

    HEADLIGHT PROJECTION ARE HORRIBLE AND UNSAFE. I DO A LOT OF NIGHT DRIVING ON POORLY LIT AND UNLIT STREETS BOTH IN NEIGHBORHOODS AND IN WIDE OPEN AREAS. DRIVING THROUGH RAIN ON POORLY MARKED ROADS. THESE LIGHTS DO NOT SHINE FAR ENOUGH NOR WIDE ENOUGH. I THOUGHT THERE WERE SAFETY STANDARDS TO MEET, BUT THERE MUST BE NONE OR GM JUST DIDN'T MEET THEM. BEEN THIS WAY SINCE NEW SO I'M NOT SURE WHAT TO PUT IN THE DATE BELOW.

• Seat Belts1

  1 involved a crash

  • Filed Dec 2021

    During snow removal the night of December 10, 2021 into the morning of December 11, 2021, vehicle was in reverse traveling approximately 10-20 mph (actual speed at impact is unknown). Upon impact with a tree in the rear of the truck, the airbag system in the vehicle was engaged. The seatbelts locked up, and the airbag chemicals in the steering wheel and front passenger airbag compartment were activated, however, none of the airbags physically deployed. Attached phots will show the source of impact. The frame is likely twisted. Additional photos attached show that the seat belts locked up and that the airbag system was engaged without deployment of bags. Currently working with Mankato Motors Co, 1815 Madison Ave, Mankato, MN 56001, with a phone number of 507-625-5641. Vehicle has not been inspected yet to provide full report of findings and damage assessment. Vehicle was drivable to move from incident location to my residents and current location of the vehicle is 638 Clay Ct., Mankato, MN 56001. Vehicle has been washed to show all damage and provide for ease of investigation and inspection.

• Fuel System1

  • Filed Feb 2020

    2016 SILVERADO DURAMAX. CONSUMER WRITES IN REGARDS TO CP4 FAILURE. *LD *JS

• Gasoline1

  • Filed Feb 2020

    2016 SILVERADO DURAMAX. CONSUMER WRITES IN REGARDS TO CP4 FAILURE. *LD *JS

• Suspension1

  • Filed Dec 2019

    I REPORTED TO MY DEALER CHARPER CHEVROLET NOV. 2018,I HAD ROUGHLY 23K MILES,THAT MY 2016 CHEVY 3500 HAD DEVELOPED A WOBBLE, SHAKE WHATEVER YOU COULD CALL IT. THEY INVESTIGATED AND TOLD ME MY TIRES POSSIBLY HAD BROKEN BELTS THE TIRES HAD PLENTY OF TREAD LEFT. I WAS TOLD IF I COULD DEAL WITH THE SHAKE TILL I GET NEW TIRES SO BE IT. I RODE THEM TILL JULY 2019 GOT 6 NEW MICHELIN 235/80/17 LTX A/T2 TIRE PACKAGE. THEY RODE OK STILL HAD A LITTLE SHAKE TO START THEN IT GOT WORSE THE MORE I DROVE. LET ME SAY IT NEVER SHOOK ALL THE TIME IT WOULD COME AND GO. SOMETIMES WHEN I HEADED FOR WORK IN THE MORNING SHAKE SHAKE SHAKE OTHER TIMES NOTHING. WHEN GOING AROUND BENDS SHAKE SHAKE THEN NOTHING. IT IS VERY ANNOYING AND NEEDS ATTENTION. MY DEALER WANT TO INVESTIGATE MORE BUT I AM BEING ASKED TO FUND THE INVESTIGATION. WHERE DO I GO FROM HERE? PLEASE ADVISE ME. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

• Visibility/Wiper1

  • Filed Nov 2019

    WHILE DRIVING ON THE HIGHWAY, VEHICLE FILLED WITH SMOKE ACCOMPANIED BY A STRONG BURNING ODOR. AT THE SAME TIME THE HVAC BLOWER STOPPED FUNCTIONING AND THE WINDSHIELD FOGGED UP. AFTER STOPPING THE VEHICLE, BURNED WIRES AND MELTED HARNESS CONNECTORS WHERE FOUND AT THE HVAC BLOWER THE HVAC BLOWER MOTOR OVERHEATED DUE TO A SHORT CAUSED BY REPEATED WATER INTRUSION FROM DEFECTIVE AND MISSING BODY SEAMS ALONG THE ROOF, COWL, AND NUMEROUS OTHER LOCATIONS. SAFETY BELT WARNING CHIMES REPEATEDLY FOR NO APPARENT REASON, MANY OTHER ELECTRONIC COMPONENTS INTERMITTENTLY FAIL OR OPERATE ERRATICALLY WHEN IT RAINS OR SNOWS. VEHICLE FLOOR FILLS WITH WATER FREQUENTLY. MOLD HAS STARTED GROWING UNDER CARPET. REPEATED ISSUES FROM DATE OF PURCHASE, ISSUES CONTINUE TO BE UNRESOLVED, DEALERSHIP HAS BEEN UNABLE TO IDENTIFY ALL LEAK SOURCES TO STOP WATER INTRUSION.

• Engine And Engine Cooling1

  • Filed Jan 2017

    WHILE DRIVING WITH THE WINDOWS CLOSED, THE AIR CONDITIONER ON, WITH THE RECIRCULATE BUTTON LIT AND DASH LEVEL VENTS SELECTED, I WAS OVERCOME BY TRUCK EXHAUST FUMES (A TRUCK PULLED IN MY LANE AHEAD OF ME ON THE ROADWAY) AND BRIEFLY LOST CONTROL OF MY VEHICLE FROM CHOKING AND COUGHING ON IT'S FUMES FROM THE TRUCK EXHAUST. THE FUMES CAME THROUGH THE AIR CONDITIONING SYSTEM WHICH PUMPED THE FUMES INTO MY VEHICLE CABIN. I WAS ON A HIGH SPEED LIMITED ACCESS HIGHWAY AND WAS IN A BUSY AND DANGEROUS AREA AS TWO HIGH SPEED ENTRANCE RAMPS CAME FROM THE RIGHT, ALSO NO SHOULDERS TO STOP DUE TO THE BEGINNING OF A BRIDGE. I WAS ABLE TO SLOW DOWN MY VEHICLE AND STOP COUGHING, SEE AGAIN AND REGAIN CONTROL AFTER OPENING THE WINDOWS AND LETTING THE BAD AIR OUT. *TR

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.