2016 Chevrolet Silverado 2500HD

What owners should know

Covers 2015–2019 · 6.6L Duramax diesel (LML 2015–2016, L5P 2017–2019) and 6.0L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2016 Chevrolet Silverado 2500HD. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• 2015–2016 Duramax fuel pump (CP4) failure

  Best left to a shop

  Signs: Sudden stalling or no-start, low fuel pressure codes such as P0087.

  Fix: Prevention: change the fuel filter on schedule and buy fuel from busy stations. Some owners replace the CP4 with a different pump design as prevention. A failed pump usually means a full fuel system replacement at a diesel shop.

  Shop: Duramax fuel filterShop: Duramax CP3 conversion kit▶ How-to videos

• Loose brake pedal (2015–2016)

  Dealer (recall)

  Signs: The brake pedal feels loose or doesn't work right.

  Fix: Covered by GM recalls for the brake pedal pivot nut.

  May be covered free by recall 16V069000 / 18V578000. Check the VIN at nhtsa.gov/recalls.

• Block heater cord fire risk (2017–2019 diesels)

  Dealer (recall)

  Signs: A burnt or melted block heater cord or plug.

  Fix: Covered by GM recalls. Don't use the block heater until it's checked.

  May be covered free by recall 19V328000 / 21V496000. Check the VIN at nhtsa.gov/recalls.

• 'Service trailer brake system' warning

  Easy DIY

  Signs: Trailer brake warnings that cut the trailer brakes while towing.

  Fix: Start with the simple things: clean and inspect the 7-pin trailer connector and the trailer's wiring. If it continues, have a dealer check the trailer brake module.

  Shop: 7 pin trailer connector▶ How-to videos

• L5P cracked intercooler pipe

  Easy DIY

  Signs: A loud pop, then low power and limp mode.

  Fix: Replace the plastic charge pipe. Many owners upgrade to a metal pipe.

  Shop: L5P Duramax intercooler pipe▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Side/Window:Curtain:Inflator

  Sep 2026 · #26V611000

  General Motors, LLC (GM) is recalling certain 2016 Chevrolet Silverado 2500/3500, GMC Sierra 2500/3500 vehicles, and 2016-2017 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

  Risk and fix

  Risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.

  Fix: Dealers will replace both RRAB modules, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262569920. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.

• Air Bags:Side/Window:Curtain:Inflator

  Jul 2021 · #21V504000

  General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

  Risk and fix

  Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

  Fix: Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.

• Service Brakes, Hydraulic:Pedals And Linkages

  Aug 2018 · #18V578000

  General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

  Risk and fix

  Risk: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

  Fix: GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.

• Air Bags:Frontal

  Jul 2017 · #17V437000

  General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

  Risk and fix

  Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

  Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

• Air Bags:Frontal

  Sep 2016 · #16V651000

  General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

  Risk and fix

  Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

  Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

• Service Brakes, Hydraulic:Pedals And Linkages

  Feb 2016 · #16V069000

  General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

  Risk and fix

  Risk: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

  Fix: GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Steering47

  1 involved a crash

  • Filed Mar 2025

    Steering is loose/has play. Vehicle shakes with driving. Steering gear box is leaking. Issue puts myself and others at risk due to the sudden pulling to either side while driving. Vehicle will be inspected in the next week.

  • Filed Oct 2024

    Chevy Duramax trucks, 2011-2016 use a CP4 fuel pump that will eventually fail. The engine shuts off and there is a loss of steering and brakes. This is a major safety issue. I called Chevy GM 1800 222 1020 and was told, " we are aware of the problem, have no remedy, no recall has been issued yet, call back in a month". My daughter has a 2015 that failed when she was hauling expensive horses, the dealer put the same type defective pump back in the truck. Every diesel repair shop, dealer, and GM is aware of this defect. There is a class action law suit C/O JND Seattle WA. 1 866 848 0815 that may reimburse owners that have had a failure, assuming they are still alive. GM needs to recall, and replace these CP4 pumps with a CP3 or whatever they did to correct the issue in 2017 and later engines, prior to failure. Let ne know if I can provide any more information or assistance.

  • Filed Sep 2024

    - Electronic power steering assist malfunctioning. Available for inspection - Vehicle jerks steering to the left or right at highway speeds, causing near miss accidents. - Dealer performed alignment and did not know how to fix. They were able to replicate the issue. - No other inspection - "Service Power Steering Drive With Care" message intermittently displays and almost immediately goes away. No check engine light or other warning lights.

  • Filed Mar 2023

    Steering gear box. Truck only has 18k as it is our recreation vehicle. Steering has extreme play as much as 3”. I’ve read where this is and issue with Chevy Silverado 2500 2016. Truck is becoming dangerous to drive.

  • Filed Aug 2022

    Loose steering causes difficulty maintaining lane and constant steering input to attempt to go straight. Steering wheel can be off the the left or right while going straight. Safety to passengers and other drivers on the road at risk due to inability to maintain intended course of travel. Two different Chevrolet dealers have had vehicle in for service, both completing an alignment and stating issue was corrected. Nut on steering box was also tightened per previous TSB. Issue persists. No warning lamps nor messages.

  • Showing the 5 most recent of 47.
• Power Train19

  1 involved a crash

  • Filed Mar 2026

    the vehicle developed a extremely hard down shift and then a check engine light came on. the vehicle went into limp mode, took the vehicle to local diesel mechanic and i was informed that the transmission was bad and had to be replaced, while replacing the transmission i was also told the transfer case was making noise and needed to be replaced. this happened in November of 2025 and the parts are not available. This happened while i was towing our trailer across a bridge when the traffic came to a sudden stop, once traffic started moving we could not get up to speed thus causing a traffic hazard. yes the repair shop was able to recreate the issue there were no warnings prior to the failure. I know GM has had issues with transmissions in newer models, i did not know that there was a process like this prior to getting my vehicle repaired and i needed it repaired as soon as possible. that is why i went to and independant repair facility.

  • Filed Sep 2025

    The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving 45-55 MPH and hauling a trailer, there was an abnormal clunking sound coming from the vehicle. The vehicle was shuddering abnormally, and the wheels locked up for approximately 4-seconds. The contact stated that the transmission was shifting hard. The thermostat light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was no under recall. The failure mileage was approximately 190,000.

  • Filed May 2025

    Transmission was acting funny. Check engine light came on. Took it to a reputable transmission shop who stated it needs a full rebuild due to bad torque converter. $5500. The truck only has 65k mi.

  • Filed Apr 2025

    Truck is under 105000 miles and needs a transmission due to a failed torque converter. First starts with erratic speeds in cruise control mode that is unsafe then will not shift into overdrive causing overheating issues.

  • Filed Apr 2025

    The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. No warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 146,000.

  • Showing the 5 most recent of 19.
• Electrical System19

  2 involved a fire

  • Filed Dec 2025

    Had new Western Wideout snowplow (recommended by Western) installed by Western dealership on a 2016 Chevrolet Silverado 2500hd with the factory snow plow prep package (RPO VYU). Vehicles instrument cluster, HVAC, Radio and other electrical systems cut out while operating snowplow. GM is well aware of this issue per GM Service Bulleting NO.: PIT5387C (Feb 2016) through PIT5387P (10/17/2024), as well as GM Upfitter Integration UI Bulletin #124K (11/7/2019). All list this specific vehicle. This issue effects snowplows by all manufactures and is not confined to Western. Per the above bulletins published by GM, GM is to supply and install a wiring harness under a unique one time warranty procedure that does not expire with the vehicles base warranty. GM dealerships as well as GM's consumer assistance hotline state that GM part number 84043394 (fitting 2014-2019 vehicles) referenced to in PIT5387C and other bulletins has been discontinued. UP Bulletin 124k refers to and instructs to install GM part number 84288774 VYU Snow Plow Jumper harness per the latest version of GM service Bulletin PIT5387. With a note stating "this jumper harness and installation will be provided (one time) without charge". GM dealerships and GM customer assistance (parts) state that PN 84288774 does not appear in their parts system as a valid GM part. The official GM parts store [XXX] lists this part but shows that it does not fit this vehicle. Therefore neither GM nor Western is able to provide any actionable solution to this known and documented issue. GM manufactured, sold, promoted, advertised and continues to state that snowplows can be installed on these vehicles with (or without) GM's factory snow plow prep option. Additionally GM continues to issue and publish Bulletins instructing GM dealerships how to fix this issue despite being fully aware of this impossibility. GM has also made it impossible for GM to honor GM's own warranty that is still in effect for A KNOWN SAFTY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Dec 2025

    Had new Western Wideout snowplow (recommended by western) installed by Western dealership on a 2016 Chevrolet Silverado 2500hd with snow plow prep package. Vehicle's Instrument cluster, HVAS, Radio and other electrical systems cut out while operating snowplow. GM is well aware of this issue which has been discussed and documented per GM Service Bulletin No.: PIT5387C (Feb 2016)- PIT5387P (10/17/2024), as well as GM Upfitter Integration UI Bulletin #124k (11/7/2019). Western states the fix for this issue is for GM to supply and install a wiring harness (per the above GM bulletins) GM dealerships as well as GM consumer assistance hotline state that GM part number 84043394 (fitting 2014-2019 vehicles) referenced to in PIT5387 and other bulletins has been discontinued. Therefore GM can not nor will ever be able to obtain or install this wiring harness in the future. GM Upfitter Integration Bulletin #124K instructs to install a different part number 84288774 VYU Snow Low Jumper harness per the latest Version of GM Service Bulletin PIT5387. "Note: that this jumper harness and installation will be provided (one time) without charge." GM dealerships state PN 84288774 does not appear in their system as a valid GM part. Parts. The official GM parts store at [XXX] , list this part but shows it does not fit this vehicle. Therefore neither GM nor Western is able to provide any actionable solution to this KNOWN safety issue. Western (and other manufactures) still manufacturing, recommending and installing snowplows for this specific vehicle. GM, manufactured, sold, promoted, advertises and continues to recommend snowplows to be installed on these vehicles (with the GM factory snow plow prep option), and continues to issue bulletins instructing GM dealerships how to fix this issue despite being fully aware GM cannot supply these parts. Therefor GM has made it impossible for GM to honor their own warranty that still currently in effect, for a KNOWN SAFTEY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jun 2025

    Tranmission isn't running right and gas and brakes are not working properly. Also fuel pump or relay gets hot shuts off while driving.

  • Filed Dec 2024

    The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster intermittently switched between safety features and the radio. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for a diagnostic test within the next several days. In addition, the contact stated that the vehicle was previously taken to several dealers for diagnostic tests; however, the contact declined the diagnostic test due to the cost. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.

  • Filed Sep 2024

    - Electronic power steering assist malfunctioning. Available for inspection - Vehicle jerks steering to the left or right at highway speeds, causing near miss accidents. - Dealer performed alignment and did not know how to fix. They were able to replicate the issue. - No other inspection - "Service Power Steering Drive With Care" message intermittently displays and almost immediately goes away. No check engine light or other warning lights.

  • Showing the 5 most recent of 19.
• Service Brakes15

  3 involved a crash

  • Filed Jun 2025

    Tranmission isn't running right and gas and brakes are not working properly. Also fuel pump or relay gets hot shuts off while driving.

  • Filed Oct 2024

    Chevy Duramax trucks, 2011-2016 use a CP4 fuel pump that will eventually fail. The engine shuts off and there is a loss of steering and brakes. This is a major safety issue. I called Chevy GM 1800 222 1020 and was told, " we are aware of the problem, have no remedy, no recall has been issued yet, call back in a month". My daughter has a 2015 that failed when she was hauling expensive horses, the dealer put the same type defective pump back in the truck. Every diesel repair shop, dealer, and GM is aware of this defect. There is a class action law suit C/O JND Seattle WA. 1 866 848 0815 that may reimburse owners that have had a failure, assuming they are still alive. GM needs to recall, and replace these CP4 pumps with a CP3 or whatever they did to correct the issue in 2017 and later engines, prior to failure. Let ne know if I can provide any more information or assistance.

  • Filed Sep 2022

    My trailer brake warning bell keeps coming on all the time saying service trailer brake , then says connected. I have pulled the fuse as to not here this bell all the time. I just changed the module and it still does it. It is very annoying and not haveing brakes for the trailer really sucks. When will this be fixed.

  • Filed Sep 2022

    I’m getting a service trailer brake system notification( it’s has been showing up for awhile now). I’ve seen several times where this has come up with individuals that own the same year and makes. Why hasn’t Chevrolet address this situation yet. Any solution would be helpful.

  • Filed Mar 2022

    When depressing brake pedal at low speed vehicle does not stop and requires the pedal to be pumped or depressed hard. Almost rolled out into the path of another vehicle. Just purchased vehicle two months ago. Internet says there is a recall for this issue

  • Showing the 5 most recent of 15.
• Engine8

  • Filed Dec 2025

    Had new Western Wideout snowplow (recommended by Western) installed by Western dealership on a 2016 Chevrolet Silverado 2500hd with the factory snow plow prep package (RPO VYU). Vehicles instrument cluster, HVAC, Radio and other electrical systems cut out while operating snowplow. GM is well aware of this issue per GM Service Bulleting NO.: PIT5387C (Feb 2016) through PIT5387P (10/17/2024), as well as GM Upfitter Integration UI Bulletin #124K (11/7/2019). All list this specific vehicle. This issue effects snowplows by all manufactures and is not confined to Western. Per the above bulletins published by GM, GM is to supply and install a wiring harness under a unique one time warranty procedure that does not expire with the vehicles base warranty. GM dealerships as well as GM's consumer assistance hotline state that GM part number 84043394 (fitting 2014-2019 vehicles) referenced to in PIT5387C and other bulletins has been discontinued. UP Bulletin 124k refers to and instructs to install GM part number 84288774 VYU Snow Plow Jumper harness per the latest version of GM service Bulletin PIT5387. With a note stating "this jumper harness and installation will be provided (one time) without charge". GM dealerships and GM customer assistance (parts) state that PN 84288774 does not appear in their parts system as a valid GM part. The official GM parts store [XXX] lists this part but shows that it does not fit this vehicle. Therefore neither GM nor Western is able to provide any actionable solution to this known and documented issue. GM manufactured, sold, promoted, advertised and continues to state that snowplows can be installed on these vehicles with (or without) GM's factory snow plow prep option. Additionally GM continues to issue and publish Bulletins instructing GM dealerships how to fix this issue despite being fully aware of this impossibility. GM has also made it impossible for GM to honor GM's own warranty that is still in effect for A KNOWN SAFTY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Mar 2025

    Transmission needed rebuild at 108000 miles. Lifter failure in engine which damaged camshaft at 120000 miles. Each costing thousands in dollars of repairs probably close to $10000.

  • Filed Mar 2025

    The motor started running bad and within seconds it stopped no other signs or problems

  • Filed Dec 2023

    The 6.6L V8 LML turbodiesel Duramax engine Bosch CP4 fuel pump failed. U.S. diesel fuel does not provide adequate lubrication for the CP4 fuel pump. The lack of lubrication led to internal fuel pump damage and resulted in metal shavings that damaged the pump, the fuel system, and the GM Duramax engine as well. There was no warning lamps, messages or other symptoms of the problem prior to the failure.

  • Filed Oct 2023

    My 2016 Chevy at a stop light started jerking and then just shut off and wouldn’t start again. I had to have it towed and was told at the repair shop that it was the CP4 fuel pump that went. Of course I had them do all the repairs and they found metal shavings all through out the fuel system. I was without my truck for weeks and had to pay ridiculous cost of almost $13,000. With how often this is happening this should all be reimbursed to me and GM needs to step up and take care of it along with NHTSA.

  • Showing the 5 most recent of 8.
• Unknown or Other8

  • Filed Jun 2025

    Tranmission isn't running right and gas and brakes are not working properly. Also fuel pump or relay gets hot shuts off while driving.

  • Filed Oct 2024

    Security Gateway Module has failed 5 times. When it fails there is no backup camera and nothing in the radio console works. Dealer replaces after several weeks and it breaks again

  • Filed Oct 2023

    Electrical connections not sealed at horn assembly leads to corrosion and horn to stop functioning.

  • Filed Apr 2021

    LOOSE STEERING 4 INCHES EACH WAY FROM CENTER WHILE DRIVING. PROBLEM WITH STEERING BOX ADJUSTING SCREW BACKING OUT BEFORE AND AFTER LOCKTITE BEING APPLIED. PROBLEM HAS REOCCUR SEVERAL TIMES WITH LESS THAN 30,000 MILES ON STOCK TRUCK

  • Filed Oct 2017

    I HAVE AUTO DOOR LOCKS, BUT NO MANUAL UNLOCKS. IF THERE IS A POWER LOSS OR FRONT END ACCIDENT AND BATTERY IS DAMAGED YOU CANNOT UNLOCK DOORS FROM INSIDE VEHICLE TO GET OUT. SEEMS LIKE A HAZARD AS THE DOOR BUTTONS ARE ALSO DOWN INSIDE THERE HOLE AND YOU CANNOT PULL THEM EITHER.

  • Showing the 5 most recent of 8.
• Fuel/Propulsion System8

  • Filed Mar 2025

    The motor started running bad and within seconds it stopped no other signs or problems

  • Filed Dec 2023

    The 6.6L V8 LML turbodiesel Duramax engine Bosch CP4 fuel pump failed. U.S. diesel fuel does not provide adequate lubrication for the CP4 fuel pump. The lack of lubrication led to internal fuel pump damage and resulted in metal shavings that damaged the pump, the fuel system, and the GM Duramax engine as well. There was no warning lamps, messages or other symptoms of the problem prior to the failure.

  • Filed Aug 2023

    On August 5, 2023 I was driving south on I75 in the Flint, Michigan area With no warning my engine shut down. High Pressure Fuel Pump (Diesel Truck) imploded and pumped metal shavings through the entire fuel system , Fuel Rails, and Injector system. Vehicle is currently being repaired. Repair consist of, Removal of the gas tank and completely clean. Flush and clean the entire fuel system, Remove injectors and replace with new. Replace old fuel Pump with new.

  • Filed Feb 2023

    had to replace fuel pump at 60000 miles and had to have aftermarket replacement because dealership has been on back order for months. it was fine when i drove it last then 4 hours later won’t start.

  • Filed Oct 2022

    I was driving home from work on a busy road that had road construction and my truck without warning just died as if it ran out of fuel. I had it diagnosed and it’s the MP4 injection pump that went bad. Very common in this year it’s a minimum of$9500. To replace the entire fuel system. It could have caused me to have an accident. And GM is aware of the injection pumps going bad. The MP4 pumps are designed for vehicles in European countries not the USA. Ford and Dodge have class action lawsuits against them for this faulty system.

  • Showing the 5 most recent of 8.
• Air Bags6

  2 involved a crash

  • Filed Aug 2026

    The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the air bag warning light illuminated. The local dealer was not contacted, and the vehicle was not diagnosed or repaired due to the cost. The manufacturer was notified of the failure. The failure mileage was 100,000.

  • Filed Feb 2026

    While driving down the road at 60 mph the roof and side airbags deployed on both sides of the Truck with no collision only driving down the road. The vehicle was inspected by GM and they claiming no defect on their side. However Recall N202324251 Roof Rail Air Bag Inflator May Rupture, for other 2016 Chevy Silverado's 2500 exists. This is large safety issue and wondering if the VIN was missed given this happened for the same recall. GM Allegations department has said they will not pay to fix, but didn't provide the reason for the cause of the airbag deployment.

  • Filed Nov 2022

    The contact owns a 2016 Chevrolet Silverado 2500. The contact received a notification for NHTSA Campaign Number: 21V504000(Air Bags). The dealer had been notified about the recall and informed that parts were not yet available despite the notification that stated otherwise. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed Sep 2021

    The contact owns a 2016 Chevrolet Silverado HD Crew. The contact stated while driving approximately at 55 mph when the vehicles in front of the contact began to stop abruptly which resulted in the contact crashing the vehicle into another vehicle. The air bags did not deploy. A police report was taken and 2 persons in the contact's vehicle sustained injuries; i.e contact's wife who was a passenger sustained a sprain on the right wrist and right ankle, and whiplash, pain in the right shoulder and neck. The contact sustained pain in the right shoulder and neck. They did not seek medical treatment until a couple of days post-accident. The vehicle was towed to an insurance lot and was awaiting diagnosis. The manufacturer was not informed of the failure. The failure mileage was approximately 34,545.

  • Filed Dec 2018

    VEHICLE WAS IN AN ACCIDENT, VEERED OFF THE SIDE OF THE ROAD AND HIT A FEW TREES. THE AIRBAG DUST DEPLOYED, HOWEVER THE AIRBAG ITSELF DID NOT.

  • Showing the 5 most recent of 6.
• Fuel System5

  • Filed Mar 2025

    The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact used a diagnostic scanner and retrieved DTC: P21DD. The vehicle was taken to the dealer, where the redundant tank reservoir and module kits were replaced; however, the failure persisted. The contact used a diagnostic scanner and retrieved DTC: P205B. The vehicle was taken to Abel Chevrolet (280 N Front St, Rio Vista, CA 94571), where the redundant tank assembly was replaced under GM Campaign Number: N192210260. The vehicle was repaired. The contact stated that he was concerned that the repair was a temporary fix. The manufacturer was notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 32,000.

  • Filed Feb 2024

    The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to coast to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the fuel injection pump and diesel particulate filter. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed failures with the catalytic converter and fuel injector sensor. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 174,000.

  • Filed Apr 2023

    The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving approximately 65 MPH, the vehicle lost motive power, stalled, and stopped in the middle of the roadway. The contact stated that there were unknown warning lights illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the high-pressure fuel pump needed to be replaced. The vehicle had not been repaired due to a national backorder on the part. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21E101000 (Fuel System, Diesel). The failure mileage was approximately 70,000.

  • Filed Jul 2022

    The contact's husband owns a 2016 Chevrolet Silverado 2500. The contact stated while her husband was driving 20 MPH and approaching a traffic light, the engine started to misfire. The contact's husband was unable to restart the vehicle after several attempts. The vehicle was towed to the hotel where he was staying. The vehicle was then towed to a local dealer where it was diagnosed that the CP4 high-pressure fuel pump had failed. The dealer also informed the contact that there were metal fragments inside the fuel lines and the fuel injectors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.

  • Filed Sep 2018

    MY TRUCK HAS A MAJOR EXHAUST LEAK THAT FLOWS INTO THE CAB OF MY TRUCK. IT HAS A DURAMAX DIESEL ENGINE. I NOTICED AFTER I FIRST BOUGHT THE TRUCK, SO I THOUGHT IT WAS NORMAL AND TOLD MY FAMILY MEMBERS IT WAS NORMAL. 6 MONTHS AFTER THE PURCHASE, I NOTICED THAT MY SENSE OF SMELL AND TASTE WAS LACKING. MY DOCTORS HAD NO EXPLANATION ON WHY I HAVE LOST MY ABILITY TO SMELL. I DROVE 3 TIMES IN 2 YEARS TO SEATTLE,WA AND EVERY TIME I ARRIVED I WAS INCAPACITATED. I HAS A SORE THROAT, COUGH, AND DIARRHEA FOR A WEEK. AFTER RETURNING HOME ON THESE TRIPS, THE SAME SICKNESS HAD TAKEN OVER MY BODY. THE DEALERSHIP REPLACED AN EGR PART AND CLAIMED THE PART WAS LEAKING AND MY PROBLEM WAS SOLVED ON 9/6/2018. I MADE ONE TRIP OF SIX HUNDRED MILES 1 WEEK AFTER THE REPAIR AND WAS SO SICK AFTERWARDS, I STARTED LOOKING FOR ANSWERS MYSELF I BOUGHT A CARBON MONOXIDE DETECTOR AND IT STARTS BEEPING AT 100 PPM WITHIN 2 MINUTES AFTER STARTING MY TRUCK, AND THE DETECTOR STARTS BEEPING WITH MY WINDOW DOWN. RIGHT NOW I AM WAITING FOR A CALL FROM MY DEALER TO REPAIR THE PROBLEM, MY TRUCK HAS 58,000 MILES, AND I AM AFRAID TO DRIVE IT ANYWHERE BECAUSE MY NOSE IS STILL BURNING FROM DRIVING 2 MILES ROUND TRIP TO A LOCAL POST OFFICE ON 9/17/2018. I BELIEVE I AM LUCKY TO BE ALIVE AND THE LEAK IS PROGRESSING IMMENSELY. I HAVE ALL THE CO2 AND NOX POISON SYMPTOMS. THERE IS A NOXIOUS SMELL, SINCE CO2 IS ODORLESS, THE SMELL IS NO2 OR NOX. THE PROBLEM IS WITH THE DOWNPIPE OFF THE TURBO AND THE FLANGES HOLDING THE PARTS TOGETHER. I WANT SOMEONE TO KNOW ABOUT THIS PROBLEM BEFORE SOMEONE DIES AND IT GOES UNNOTICED, IF IT HAS NOT HAPPENED ALREADY. THE PROBLEM IS WITH THE DOWNPIPE OFF THE TURBO AND THE FLANGES HOLDING THE PARTS TOGETHER ARE DEFECTIVE. SINCE THE PARTS ARE MADE IN CHINA, I WAS WONDERING HOW THEY COULD BE DEFECTIVE. I DON'T BELIEVE A COMMUNIST COUNTRY WOULD WANT TO HARM AN AMERICAN UNNOTICEABLY.

• Structure5

  1 involved a fire

  • Filed Jan 2024

    The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving 45 MPH, the passenger’s side door opened unintendedly. The vehicle was modified for accessibility and the contact stated that the platform with her son was out of the vehicle. The contact believed that the failure was due to the conversion of the vehicle. There was no warning light illuminated. The dealer was contacted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 37,000.

  • Filed Mar 2021

    THE CLEAR COAT PAINT IS PEELING ON MY DRIVER SIDE REAR DOOR ON THE TOP OF THE DOOR.

  • Filed Feb 2020

    WHILE DRIVING ON A CITY STREET I SMELLED SOMETHING BURNING I HEARD A SIZZLING SOUND AND LOOKED IN THE BACK AND SMOKE WAS ROLLING FROM BEHIND MY PASSENGER BACK SEAT. I REALIZED IT WAS COMING FROM THE WIRE CONNECTION FOR REAR DEFROSTER. THE SMOKE STOPPED AFTER ABOUT 10 SECONDS SO I CONTINUED DOWN THE ROAD AND AFTER ABOUT 30 SECONDS A LOAD BOOM OCCURRED AND THE PASSENGER REAR SECTION OF MY ELECTRIC SLIDING WINDOW WITH DEFROST EXPLODED. I TOOK IT TO THE DEALER AND THEY SAID IT WASN'T COVERED BY WARRANTY OR RECALL. THIS IS BEING RECALLED IN CANADA ON THE SAME TRUCKS BUT NOT U.S. TRUCKS.

  • Filed Mar 2019

    TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE DRIVER'S SIDE VISOR STARTED LEAKING WATER INSIDE THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE LEAK COULD SHORT OUT THE ELECTRICAL COMPONENTS ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HASELWOOD CHEVROLET BUICK GMC (501 W HILLS BLVD, BREMERTON, WA 98312, (360) 616-3272) WHERE IT WAS DIAGNOSED THAT THE XM SATELLITE RADIO ANTENNA SEAL FAILED, BUT THE WARRANTY WAS EXPIRED. THE FAILURE WAS CONSIDERED WATER DAMAGE AND WAS NOT COVERED. THE DEALER STATED THAT THERE WERE MANY SIMILAR FAILURES WITH OTHER GM VEHICLES AND MANY DEALERS WERE RUNNING OUT OF PARTS. THE MANUFACTURER STATED THAT THERE WAS NO RECALL OR WARRANTY COVERAGE; THEREFORE, THEY WOULD NOT PAY FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 65,000.

  • Filed May 2017

    VEHICLE SHAKES OR VIBRATES AT MOST SPEEDS. THE VIBRATION IS WORST AT 25-45 AND 65MPH+. IT CAUSES DRIVER FATIGUE AND NAUSEA. TIRES HAVE BEEN ROAD FORCED BALANCED BY DEALER AND DRIVE SHAFT REPLACED IN ATTEMPTS TO FIX PROBLEM. NO SOLUTION HAS BEEN FOUND BY DEALER. DEALER ACKNOWLEDGES THE VIBRATIONS AND SAYS THE VIBRATION IS NORMAL OPERATION FOR THIS VEHICLE LEADING ME TO BELIEVE THAT A RECALL SHOULD BE ISSUED.

• Diesel4

  • Filed Mar 2025

    The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact used a diagnostic scanner and retrieved DTC: P21DD. The vehicle was taken to the dealer, where the redundant tank reservoir and module kits were replaced; however, the failure persisted. The contact used a diagnostic scanner and retrieved DTC: P205B. The vehicle was taken to Abel Chevrolet (280 N Front St, Rio Vista, CA 94571), where the redundant tank assembly was replaced under GM Campaign Number: N192210260. The vehicle was repaired. The contact stated that he was concerned that the repair was a temporary fix. The manufacturer was notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 32,000.

  • Filed Feb 2024

    The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to coast to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the fuel injection pump and diesel particulate filter. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed failures with the catalytic converter and fuel injector sensor. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 174,000.

  • Filed Apr 2023

    The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving approximately 65 MPH, the vehicle lost motive power, stalled, and stopped in the middle of the roadway. The contact stated that there were unknown warning lights illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the high-pressure fuel pump needed to be replaced. The vehicle had not been repaired due to a national backorder on the part. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21E101000 (Fuel System, Diesel). The failure mileage was approximately 70,000.

  • Filed Jul 2022

    The contact's husband owns a 2016 Chevrolet Silverado 2500. The contact stated while her husband was driving 20 MPH and approaching a traffic light, the engine started to misfire. The contact's husband was unable to restart the vehicle after several attempts. The vehicle was towed to the hotel where he was staying. The vehicle was then towed to a local dealer where it was diagnosed that the CP4 high-pressure fuel pump had failed. The dealer also informed the contact that there were metal fragments inside the fuel lines and the fuel injectors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.

• Seat Belts4

  • Filed Feb 2022

    The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that the front driver's side seat belt tensioner cable had separated, causing the seat belt to be inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 21V245000 (Seat Belts) however, the VIN was not included. The failure mileage was approximately 138,000.

  • Filed Oct 2020

    TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SEAT BELTS FAILED TO RETRACT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT MENTIONED THAT HE WAS A CERTIFIED MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

  • Filed Feb 2020

    DRIVERS FRONT SEAT BELT TENSIONER NOT WORKING

  • Filed Jul 2017

    THERE IS NO PASSENGER SEATBELT REMINDER.

• Exterior Lighting4

  • Filed Mar 2019

    THE LIGHTING ON THESE TRUCKS IS ABSOLUTELY TERRIBLE. THE BRIGHTS/HIGH BEAMS ARE OK BUT THE DIM/LOW BEAMS ARE DANGEROUS! THERE IS LITTLE TO NO SIDE PROJECTION AND THE DISTANCE IS HORRIBLE. IF IT WASNT FOR THE FOG LAMPS I WOULDNT BE ABLE TO DRIVE THIS TRUCK AT NIGHT. IT IS COMPLETELY UNACCEPTABLE THAT A $60,000 VEHICLE WOULD COME WITH LIGHTING THIS POOR!

  • Filed Jul 2017

    VERY POOR HEADLIGHTS WHEN DRIVING AT NIGHT CAN EASY OVER DRIVE HEADLIGHTS WHEN DRIVING IN RURAL AREAS WERE THERE ARE NO STREET LIGHTS ABOVE START TO LOOSE GOOD VISION AT 50 TO 75 FEET IN FRONT OF TRUCK THIS IS VERY BAD HEADLIGHTS THESE SHOULD HAVE NEVER BEEN ALOUD TO BE PUT ON THE ROAD SOMEBODY GOING TO HURT WITH THESE LIGHTS AND NOBODY IS DOING NOTHING ABOUT IT I ONLY HOPE THAT GM STEPS UP OR FED STEP UP AND MAKE GM MAKE THIS RIGHT BEFORE PEOPLE GET HURT.FAR TO OFTEN PEOPLE HALF PAY THE PRICE BEFORE THINGS ARE DONE ABOUT ADDRESSING THE PROBLEM.THEY FIXED THE HEADLIGHTS ON THE 1500 TRUCKS SO THEY KNOW THEY HAVE THE PROBLEM ON 2500 AND 3500 TRUCKS. THANK YOUR NUMBER ONE TAXPAYER

  • Filed Mar 2017

    THE LOW BEAM HEADLIGHTS ARE DANGEROUSLY NARROW AND DIM. IN RURAL AREAS WHERE THERE IS LITTLE AMBIENT LIGHT IT IS IMPOSSIBLE TO SEE DEER IN THE DITCHES, AND CURVES IN THE ROAD ARE WORSE BECAUSE THE NARROW BEAM DOESN'T PROJECT TO THE SIDE AT ALL. THE DEALER CHECKED THE HEADLIGHT ADJUSTMENT BUT NOT THE LUMEN OUTPUT OF THE LOW BEAM. GM WAS NO HELP AT ALL. THE WAY IT IS NOW IS NOT SAFE AND AN INCREASE CHANCE OF AUTO AND ANIMAL ACCIDENTS.

  • Filed Jan 2017

    THE HEADLIGHTS, BOTH HIGH AND LOW BEAMS ARE VERY POOR FOR A 2016 VEHICLE. THE LIGHT THEY PROJECT ONTO THE ROADWAY WILL WASHOUT IN A WET OR DARK ROAD AND IN MY OPINION NOT ACCEPTABLE FOR A NEW VEHICLE.

• Suspension3

  • Filed Jun 2022

    I was driving down the road, the truck began to shake and bounce real bad. I took to the dealership we purchased the vehicle from and they said $3500 for a new front end to replace all the parts. This truck has never been wrecked or hit anything. This vehicle has 85000 miles on it and its supposed to be a diesel farm truck. It appears the front end was made with parts and material that is not in compliance with industry standards. I was told by the dealership mechanic that the front end could collapse going down the road and injure someone when it collapses. This is on the front end of the truck, the entire front suspension is inadequately equipped with components to maintain the structural integrity of the suspension system.

  • Filed Aug 2017

    MY VEHICLE VIBRATES AND SHAKES AT VARYING SPEED BUT MOSTLY BETWEEN 60 AND 75MPH. I HAVE BEEN TO DEALERSHIP THREE TIMES FOR DIAGNOSIS AND TIRES REPLACED TWICE. THE DEALERSHIP TESTED THE VEHICLE WITH SENSORS AND CAN NOT ISOLATE THE VIBRATION. I HAVE ONLY HAD VEHICLE A FEW MONTHS AND QUESTION THE SAFETY OF THE VEHICLE. I WISH I HAD RESEARCHED THE TRUCK ON THE INTERNET PRIOR TO PURCHASE BECAUSE THE PROBLEM I AM HAVING IS KNOWN AND HAS A NAME "THE CHEVY SHAKE" I HOPE OTHERS WILL CONTINUE TO REPORT THESE CONCERNS BECAUSE CHEVROLET NEEDS TO RECOGNIZE THEY HAVE A PROBLEM AND ADDRESS THE ISSUE WITHOUT THE RUNAROUND CUSTOMERS ARE BEING FORCED TO ENDURE. THE VEHICLE ISSUE NEEDS A RECALL.

  • Filed May 2017

    VEHICLE SHAKES OR VIBRATES AT MOST SPEEDS. THE VIBRATION IS WORST AT 25-45 AND 65MPH+. IT CAUSES DRIVER FATIGUE AND NAUSEA. TIRES HAVE BEEN ROAD FORCED BALANCED BY DEALER AND DRIVE SHAFT REPLACED IN ATTEMPTS TO FIX PROBLEM. NO SOLUTION HAS BEEN FOUND BY DEALER. DEALER ACKNOWLEDGES THE VIBRATIONS AND SAYS THE VIBRATION IS NORMAL OPERATION FOR THIS VEHICLE LEADING ME TO BELIEVE THAT A RECALL SHOULD BE ISSUED.

• Wheels3

  • Filed May 2020

    I WENT TO BUY NEW TIRES FOR THE FIRST TIME AND THEY CALLED ME BACK AND ASKED HAD THE TRUCK BEEN IN A WRECK AND NO IT HADN'T. THEY ASKED HAD I BOUGHT IT NEW AND THE ANSWER WAS YES. MY TRUCK HAS BEEN DRIVEN BY ME A 53 YEAR OLD WOMAN AND HAS BEEN TAKEN CARE OF. THEY SAID THEY HAD NEVER SEEN ANYTHING LIKE THIS. MY RIM WAS BROKEN ALL THE WAY THROUGH. *TR

  • Filed Aug 2017

    MY VEHICLE VIBRATES AND SHAKES AT VARYING SPEED BUT MOSTLY BETWEEN 60 AND 75MPH. I HAVE BEEN TO DEALERSHIP THREE TIMES FOR DIAGNOSIS AND TIRES REPLACED TWICE. THE DEALERSHIP TESTED THE VEHICLE WITH SENSORS AND CAN NOT ISOLATE THE VIBRATION. I HAVE ONLY HAD VEHICLE A FEW MONTHS AND QUESTION THE SAFETY OF THE VEHICLE. I WISH I HAD RESEARCHED THE TRUCK ON THE INTERNET PRIOR TO PURCHASE BECAUSE THE PROBLEM I AM HAVING IS KNOWN AND HAS A NAME "THE CHEVY SHAKE" I HOPE OTHERS WILL CONTINUE TO REPORT THESE CONCERNS BECAUSE CHEVROLET NEEDS TO RECOGNIZE THEY HAVE A PROBLEM AND ADDRESS THE ISSUE WITHOUT THE RUNAROUND CUSTOMERS ARE BEING FORCED TO ENDURE. THE VEHICLE ISSUE NEEDS A RECALL.

  • Filed May 2017

    VEHICLE SHAKES OR VIBRATES AT MOST SPEEDS. THE VIBRATION IS WORST AT 25-45 AND 65MPH+. IT CAUSES DRIVER FATIGUE AND NAUSEA. TIRES HAVE BEEN ROAD FORCED BALANCED BY DEALER AND DRIVE SHAFT REPLACED IN ATTEMPTS TO FIX PROBLEM. NO SOLUTION HAS BEEN FOUND BY DEALER. DEALER ACKNOWLEDGES THE VIBRATIONS AND SAYS THE VIBRATION IS NORMAL OPERATION FOR THIS VEHICLE LEADING ME TO BELIEVE THAT A RECALL SHOULD BE ISSUED.

• Equipment2

  1 involved a crash

  • Filed Dec 2025

    Had new Western Wideout snowplow (recommended by western) installed by Western dealership on a 2016 Chevrolet Silverado 2500hd with snow plow prep package. Vehicle's Instrument cluster, HVAS, Radio and other electrical systems cut out while operating snowplow. GM is well aware of this issue which has been discussed and documented per GM Service Bulletin No.: PIT5387C (Feb 2016)- PIT5387P (10/17/2024), as well as GM Upfitter Integration UI Bulletin #124k (11/7/2019). Western states the fix for this issue is for GM to supply and install a wiring harness (per the above GM bulletins) GM dealerships as well as GM consumer assistance hotline state that GM part number 84043394 (fitting 2014-2019 vehicles) referenced to in PIT5387 and other bulletins has been discontinued. Therefore GM can not nor will ever be able to obtain or install this wiring harness in the future. GM Upfitter Integration Bulletin #124K instructs to install a different part number 84288774 VYU Snow Low Jumper harness per the latest Version of GM Service Bulletin PIT5387. "Note: that this jumper harness and installation will be provided (one time) without charge." GM dealerships state PN 84288774 does not appear in their system as a valid GM part. Parts. The official GM parts store at [XXX] , list this part but shows it does not fit this vehicle. Therefore neither GM nor Western is able to provide any actionable solution to this KNOWN safety issue. Western (and other manufactures) still manufacturing, recommending and installing snowplows for this specific vehicle. GM, manufactured, sold, promoted, advertises and continues to recommend snowplows to be installed on these vehicles (with the GM factory snow plow prep option), and continues to issue bulletins instructing GM dealerships how to fix this issue despite being fully aware GM cannot supply these parts. Therefor GM has made it impossible for GM to honor their own warranty that still currently in effect, for a KNOWN SAFTEY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Oct 2019

    BRAKE FAILURE ON JUNE 21 2017, CAUSED ACCIDENT SAME ACCIDENT ON NOVEMBER 17 2017 AND AGAIN ON SEPTEMBER 1 2019. I HAVE HAD THE TRUCK IN SHOP TO BE FIXED NUMEROUS TIMES... ABS SENSOR IN FRONT RIGHT WHEEL WAS SUPPOSEDLY BAD. IT DID NOT FIX PROBLEM BC 3 RD ACCIDENT HAPPENED WEEKS AFTER. 9/11/19 GM RELEASED RECALL FOR BREAK FAILURE DUE TO THE VACUUM BOOSTER. MY ISSUE IS EXACTLY WHAT GM HAD JUST ANNOUNCED. CHEVY DEALER AND GM CORPORATE BOTH SAID THERE WAS NOTHING WRONG WITH BRAKES BUT THEY STILL GIVE OUT SLOWING DOWN INTERMITTENTLY. WHY ISNT MY VIN ASSOCIATED WITH THE MOST RECENT RECALL? BECAUSE FOR 3 YEARS NO ONE BELIEVED ME THAT THE BRAKES WERE FAILING.. I LOST MONTHS OF MY WARRANTY AND NOTHING WAS REPAIRED BC THEY SAID THEY WERE IN WORKING CONDITION AND THAT THERE WAS NO ISSUES. ALSO AT HIGH SPEEDS THE TRUCK SHAKES AND/OR VIBRATES, ALSO TOLD NOTHING WAS WRONG, I HAVE ELECTRICAL ISSUE THAT CAUSE ELECTRONIC SCREEN TO GO OUT, THEY SEEN VIDEO OF IT HAPPENING BUT WONT REPLACE IT UNLESS IT HAPPENS AT DEALERSHIP WHEN I BRING IT. THIS TRUCK HAS ALL ISSUES PERTAINING TO RECALLS BUT NOT ACCORDING TO VIN#. THE VEHICLE IS NOT SAFE TO DRIVE. ISSUE ARE SPORADIC AND INTERMITTENT WITH NO WARNING. I HAVE RECEIVED TICKETS, POINTS, AND BEING SUED BC OF THIS . LOST OUT ON MONTHS OF WARRANTY BC SERVICE CENTERS WERE TOLD NOT TO WORK ON IT UNTIL GM CORP DID THERE INVESTIGATION WHICH THEY SAID NOTHING IS WRONG ALSO.... NOW FINALLY THE LATEST RECALL FOR BREAK FAILURE CAME OUT ON 9/6/19 BUT MY VIN IS NOT UNDER IT AND MUST BE BECAUSE THE RECALL IS 100%ACCURATE TO WHAT IM EXPERIENCING WITH THE BRAKE FAILURE. THE PEDAL GETS HARD, OR GOES TO FLOOR INCREASING STOPPING DISTANCE... THIS IS UNSAFE AND DANGEROUS ON THE ROAD.SOMETHJGN NEEDS TO BE DONE

• Visibility/Wiper1

  • Filed Jun 2023

    The wipers stopped working during heavy rain in the middle of Highway. Can hear the motor running, but the wipers fail to operate. If I operate it by hand while the switch is on low or high, I can move the blades full cycles, but it does not operate on its own. I believe it is the wiper transmission at fault like many other Chevrolet models (Equinox, Impalas, etc). It was highly dangerous, as in the middle of highway I totally lost my awareness of surroundings. This is unacceptable and dangerous problem, and should be recalled if affected by significant number of owners.

• Vehicle Speed Control1

  • Filed Oct 2022

    The infotainment center seems to malfunction and push buttons on it's own or not respond to input, which seems related to a more serious problem I experienced where the gauge cluster was not reading anything out when I was driving, including not knowing what speed I was at or what gear I was in. I had to turn the vehicle off several times and restart it several times before the issue resolved.

• Back Over Prevention1

  • Filed Dec 2021

    Failure of the HMI caused a flickering screen during driving operations with warnings and cautions constantly flashing making it very difficult to concentrate on the road conditions and traffic. Parking the vehicle using the back up camera was also affected making it impossible to see approaching objects from the rear.

• Hydraulic1

  1 involved a crash

  • Filed Oct 2019

    BRAKE FAILURE ON JUNE 21 2017, CAUSED ACCIDENT SAME ACCIDENT ON NOVEMBER 17 2017 AND AGAIN ON SEPTEMBER 1 2019. I HAVE HAD THE TRUCK IN SHOP TO BE FIXED NUMEROUS TIMES... ABS SENSOR IN FRONT RIGHT WHEEL WAS SUPPOSEDLY BAD. IT DID NOT FIX PROBLEM BC 3 RD ACCIDENT HAPPENED WEEKS AFTER. 9/11/19 GM RELEASED RECALL FOR BREAK FAILURE DUE TO THE VACUUM BOOSTER. MY ISSUE IS EXACTLY WHAT GM HAD JUST ANNOUNCED. CHEVY DEALER AND GM CORPORATE BOTH SAID THERE WAS NOTHING WRONG WITH BRAKES BUT THEY STILL GIVE OUT SLOWING DOWN INTERMITTENTLY. WHY ISNT MY VIN ASSOCIATED WITH THE MOST RECENT RECALL? BECAUSE FOR 3 YEARS NO ONE BELIEVED ME THAT THE BRAKES WERE FAILING.. I LOST MONTHS OF MY WARRANTY AND NOTHING WAS REPAIRED BC THEY SAID THEY WERE IN WORKING CONDITION AND THAT THERE WAS NO ISSUES. ALSO AT HIGH SPEEDS THE TRUCK SHAKES AND/OR VIBRATES, ALSO TOLD NOTHING WAS WRONG, I HAVE ELECTRICAL ISSUE THAT CAUSE ELECTRONIC SCREEN TO GO OUT, THEY SEEN VIDEO OF IT HAPPENING BUT WONT REPLACE IT UNLESS IT HAPPENS AT DEALERSHIP WHEN I BRING IT. THIS TRUCK HAS ALL ISSUES PERTAINING TO RECALLS BUT NOT ACCORDING TO VIN#. THE VEHICLE IS NOT SAFE TO DRIVE. ISSUE ARE SPORADIC AND INTERMITTENT WITH NO WARNING. I HAVE RECEIVED TICKETS, POINTS, AND BEING SUED BC OF THIS . LOST OUT ON MONTHS OF WARRANTY BC SERVICE CENTERS WERE TOLD NOT TO WORK ON IT UNTIL GM CORP DID THERE INVESTIGATION WHICH THEY SAID NOTHING IS WRONG ALSO.... NOW FINALLY THE LATEST RECALL FOR BREAK FAILURE CAME OUT ON 9/6/19 BUT MY VIN IS NOT UNDER IT AND MUST BE BECAUSE THE RECALL IS 100%ACCURATE TO WHAT IM EXPERIENCING WITH THE BRAKE FAILURE. THE PEDAL GETS HARD, OR GOES TO FLOOR INCREASING STOPPING DISTANCE... THIS IS UNSAFE AND DANGEROUS ON THE ROAD.SOMETHJGN NEEDS TO BE DONE

• Electric1

  1 involved a crash

  • Filed Oct 2019

    BRAKE FAILURE ON JUNE 21 2017, CAUSED ACCIDENT SAME ACCIDENT ON NOVEMBER 17 2017 AND AGAIN ON SEPTEMBER 1 2019. I HAVE HAD THE TRUCK IN SHOP TO BE FIXED NUMEROUS TIMES... ABS SENSOR IN FRONT RIGHT WHEEL WAS SUPPOSEDLY BAD. IT DID NOT FIX PROBLEM BC 3 RD ACCIDENT HAPPENED WEEKS AFTER. 9/11/19 GM RELEASED RECALL FOR BREAK FAILURE DUE TO THE VACUUM BOOSTER. MY ISSUE IS EXACTLY WHAT GM HAD JUST ANNOUNCED. CHEVY DEALER AND GM CORPORATE BOTH SAID THERE WAS NOTHING WRONG WITH BRAKES BUT THEY STILL GIVE OUT SLOWING DOWN INTERMITTENTLY. WHY ISNT MY VIN ASSOCIATED WITH THE MOST RECENT RECALL? BECAUSE FOR 3 YEARS NO ONE BELIEVED ME THAT THE BRAKES WERE FAILING.. I LOST MONTHS OF MY WARRANTY AND NOTHING WAS REPAIRED BC THEY SAID THEY WERE IN WORKING CONDITION AND THAT THERE WAS NO ISSUES. ALSO AT HIGH SPEEDS THE TRUCK SHAKES AND/OR VIBRATES, ALSO TOLD NOTHING WAS WRONG, I HAVE ELECTRICAL ISSUE THAT CAUSE ELECTRONIC SCREEN TO GO OUT, THEY SEEN VIDEO OF IT HAPPENING BUT WONT REPLACE IT UNLESS IT HAPPENS AT DEALERSHIP WHEN I BRING IT. THIS TRUCK HAS ALL ISSUES PERTAINING TO RECALLS BUT NOT ACCORDING TO VIN#. THE VEHICLE IS NOT SAFE TO DRIVE. ISSUE ARE SPORADIC AND INTERMITTENT WITH NO WARNING. I HAVE RECEIVED TICKETS, POINTS, AND BEING SUED BC OF THIS . LOST OUT ON MONTHS OF WARRANTY BC SERVICE CENTERS WERE TOLD NOT TO WORK ON IT UNTIL GM CORP DID THERE INVESTIGATION WHICH THEY SAID NOTHING IS WRONG ALSO.... NOW FINALLY THE LATEST RECALL FOR BREAK FAILURE CAME OUT ON 9/6/19 BUT MY VIN IS NOT UNDER IT AND MUST BE BECAUSE THE RECALL IS 100%ACCURATE TO WHAT IM EXPERIENCING WITH THE BRAKE FAILURE. THE PEDAL GETS HARD, OR GOES TO FLOOR INCREASING STOPPING DISTANCE... THIS IS UNSAFE AND DANGEROUS ON THE ROAD.SOMETHJGN NEEDS TO BE DONE

• Gasoline1

  • Filed Sep 2018

    MY TRUCK HAS A MAJOR EXHAUST LEAK THAT FLOWS INTO THE CAB OF MY TRUCK. IT HAS A DURAMAX DIESEL ENGINE. I NOTICED AFTER I FIRST BOUGHT THE TRUCK, SO I THOUGHT IT WAS NORMAL AND TOLD MY FAMILY MEMBERS IT WAS NORMAL. 6 MONTHS AFTER THE PURCHASE, I NOTICED THAT MY SENSE OF SMELL AND TASTE WAS LACKING. MY DOCTORS HAD NO EXPLANATION ON WHY I HAVE LOST MY ABILITY TO SMELL. I DROVE 3 TIMES IN 2 YEARS TO SEATTLE,WA AND EVERY TIME I ARRIVED I WAS INCAPACITATED. I HAS A SORE THROAT, COUGH, AND DIARRHEA FOR A WEEK. AFTER RETURNING HOME ON THESE TRIPS, THE SAME SICKNESS HAD TAKEN OVER MY BODY. THE DEALERSHIP REPLACED AN EGR PART AND CLAIMED THE PART WAS LEAKING AND MY PROBLEM WAS SOLVED ON 9/6/2018. I MADE ONE TRIP OF SIX HUNDRED MILES 1 WEEK AFTER THE REPAIR AND WAS SO SICK AFTERWARDS, I STARTED LOOKING FOR ANSWERS MYSELF I BOUGHT A CARBON MONOXIDE DETECTOR AND IT STARTS BEEPING AT 100 PPM WITHIN 2 MINUTES AFTER STARTING MY TRUCK, AND THE DETECTOR STARTS BEEPING WITH MY WINDOW DOWN. RIGHT NOW I AM WAITING FOR A CALL FROM MY DEALER TO REPAIR THE PROBLEM, MY TRUCK HAS 58,000 MILES, AND I AM AFRAID TO DRIVE IT ANYWHERE BECAUSE MY NOSE IS STILL BURNING FROM DRIVING 2 MILES ROUND TRIP TO A LOCAL POST OFFICE ON 9/17/2018. I BELIEVE I AM LUCKY TO BE ALIVE AND THE LEAK IS PROGRESSING IMMENSELY. I HAVE ALL THE CO2 AND NOX POISON SYMPTOMS. THERE IS A NOXIOUS SMELL, SINCE CO2 IS ODORLESS, THE SMELL IS NO2 OR NOX. THE PROBLEM IS WITH THE DOWNPIPE OFF THE TURBO AND THE FLANGES HOLDING THE PARTS TOGETHER. I WANT SOMEONE TO KNOW ABOUT THIS PROBLEM BEFORE SOMEONE DIES AND IT GOES UNNOTICED, IF IT HAS NOT HAPPENED ALREADY. THE PROBLEM IS WITH THE DOWNPIPE OFF THE TURBO AND THE FLANGES HOLDING THE PARTS TOGETHER ARE DEFECTIVE. SINCE THE PARTS ARE MADE IN CHINA, I WAS WONDERING HOW THEY COULD BE DEFECTIVE. I DON'T BELIEVE A COMMUNIST COUNTRY WOULD WANT TO HARM AN AMERICAN UNNOTICEABLY.

• Visibility1

  • Filed Aug 2017

    2016 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO TRAILER TOWING MIRRORS VISIBILITY ISSUES. *LD THE CONSUMER STATED THE MIRRORS SIT 6 TO 8 INCHES TOO HIGH, BLOCKING THE VIEW OF CRITICAL AREAS TO THE SIDES AND AHEAD ON THE LEFT SIDE. THE MIRRORS ALSO INTERFERE WITH THE VIEW OF ONCOMING TRAFFIC AT INTERSECTIONS AND PEDESTRIANS. THE THICK POSTS BETWEEN THE WINDSHIELD AND THE DOORS EXACERBATE THE PROBLEM. UPDATED 08/28/2017*JS

• Electronic Stability Control (esc)1

  • Filed Apr 2016

    ENTIRE INSTRUMENT CLUSTER WENT OUT WHILE DRIVING CAUSING LOSS OF NEEDED INFORMATION SUCH AS SPEED AND OTHER PERTINENT INFORMATION. DEALER SAYS THERE IS A TSB THAT THE ENTIRE TRUCK HAS TO BE RE-FLASHED INCLUDING ALL MODULES IN THE VEHICLE BECAUSE IT DOES NOT RECOGNIZE THE INSTRUMENT CLUSTER. DURING THIS TIME, ALL SAFETY SYSTEMS FLASHED AND APPEARED TO BE INACTIVE. AIR BAG, TRACTION CONTROL, ABS, TRAILER BRAKING ETC. THIS NEEDS TO BE INVESTIGATED TO SEE IF A RECALL MUST HAPPEN. IF WE GOT IN AN ACCIDENT DURING THIS OCCURRENCE WHO KNOWS IF ANY OF THE SAFETY SYSTEMS ON THE VEHICLE WERE FUNCTIONING.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.