2019 Chevrolet Silverado 2500HD

What owners should know

Covers 2015–2019 · 6.6L Duramax diesel (LML 2015–2016, L5P 2017–2019) and 6.0L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2019 Chevrolet Silverado 2500HD. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• 2015–2016 Duramax fuel pump (CP4) failure

  Best left to a shop

  Signs: Sudden stalling or no-start, low fuel pressure codes such as P0087.

  Fix: Prevention: change the fuel filter on schedule and buy fuel from busy stations. Some owners replace the CP4 with a different pump design as prevention. A failed pump usually means a full fuel system replacement at a diesel shop.

  Shop: Duramax fuel filterShop: Duramax CP3 conversion kit▶ How-to videos

• Loose brake pedal (2015–2016)

  Dealer (recall)

  Signs: The brake pedal feels loose or doesn't work right.

  Fix: Covered by GM recalls for the brake pedal pivot nut.

  May be covered free by recall 16V069000 / 18V578000. Check the VIN at nhtsa.gov/recalls.

• Block heater cord fire risk (2017–2019 diesels)

  Dealer (recall)

  Signs: A burnt or melted block heater cord or plug.

  Fix: Covered by GM recalls. Don't use the block heater until it's checked.

  May be covered free by recall 19V328000 / 21V496000. Check the VIN at nhtsa.gov/recalls.

• 'Service trailer brake system' warning

  Easy DIY

  Signs: Trailer brake warnings that cut the trailer brakes while towing.

  Fix: Start with the simple things: clean and inspect the 7-pin trailer connector and the trailer's wiring. If it continues, have a dealer check the trailer brake module.

  Shop: 7 pin trailer connector▶ How-to videos

• L5P cracked intercooler pipe

  Easy DIY

  Signs: A loud pop, then low power and limp mode.

  Fix: Replace the plastic charge pipe. Many owners upgrade to a metal pipe.

  Shop: L5P Duramax intercooler pipe▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags

  May 2026 · #26V325000

  General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

  Risk and fix

  Risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.

  Fix: Dealers will replace both RRAB modules, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262557310. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026. This recall expands previous NHTSA recall number 26V166.

• Air Bags

  Mar 2026 · #26V166000

  General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 Crew Cab vehicles. The left or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

  Risk and fix

  Risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.

  Fix: Dealers will replace the left and right-side RRAB modules, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262549710. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

• Air Bags

  Jun 2025 · #25V432000

  General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

  Risk and fix

  Risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increases the risk of injury or crash.

  Fix: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed July 23, 2025. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252513060.

• Air Bags:Side/Window:Curtain:Inflator

  Oct 2024 · #24V756000

  General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

  Risk and fix

  Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

  Fix: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.

• Fuel System, Diesel:Storage:Tank Assembly

  Feb 2023 · #23V047000

  General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.

  Risk and fix

  Risk: An engine stall increases the risk of a crash.

  Fix: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.

• Equipment:Electrical:Engine Block Heater

  Jul 2021 · #21V496000

  General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.

  Risk and fix

  Risk: An electrical short-circuit can increase the risk of a fire.

  Fix: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.

• Engine

  Apr 2019 · #19V328000

  General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.

  Risk and fix

  Risk: A short-circuit may damage the engine components and increase the risk of fire.

  Fix: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Electrical System19

  2 involved a fire

  • Filed Aug 2026

    The brake lights do not work, the turn signals do not work, there is one tail light working at the lower right rear. Front parking lights work but front turn signals so not work. The cab brake light works. The turn signal flasher works and the dashboard turn arrows work but the flasher goes to hyper flash. The emergency lights do not work, the flasher switch works. The turn signal in the mirror left or right does not work. I really do not know how long this has been going on.

  • Filed Apr 2026

    The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that while the vehicle was parked and started, the message "Service Trailer Brake System" was displayed on the instrument panel. The vehicle was drivable even though the message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 139,000.

  • Filed Mar 2026

    I was driving down the road at approximately 55 mph when all of a sudden, my truck decelerated and a warning signal displayed on my dash indicating my speed was being forcibly reduced to approximately 30 mph. Fortunately, I was on a rural road versus the interstate. I pulled over and had an OBD2 reader. The reader indicated I had a P-2138 error code from a "voltage correlation error between the two Accelerator Pedal Position (APP) sensors". I was able to limp along with emergency flashers to return home. After driving approximately 10 miles, the "issue" resolved itself. I have since replaced the gas petal assembly after learning this is a common failure on many years of the Chevy Silverado series.

  • Filed Jan 2026

    My truck went into limp mode with pulling a trailer on the highway due to a wide known injector pigtail failing. The truck would not accelerate, started shaking and lost speed suddenly. After resetting the DTC on my computer, each time the truck would hit a rough spot on the highway and vibrate, the truck would go back into limp mode. After getting the truck repaired at $566.67 cost, the dealer say they would not help with the cost. Said the NHTSA would have to force them to fix this now issue. This was not a cheap truck and GM should not have there customers at risk in traffic with a know Limp Mode issue.

  • Filed Mar 2025

    I was driving my truck and lost full power to the truck. Which happened as I was pulling out of a parking. The truck went into a limp mode. With the truck losing full power, it put my child and I into a safety risk. The truck got repaired at the dealership. The dealer was able to reproduce the issue. The truck was inspected at the dealership. Warning system did come on saying speed would be limited if (roughly 150 miles to a max 65mph). When I called another dealership, they said this was a normal thing for these trucks and chevy hasn't fixed it. I feel like if its a known issue with the wiring becoming free, why would they not proactively fix this issue before someone gets hurts from thinking they have the power to drive. The dealership that I took this too knew where to look right away as this is common.

  • Showing the 5 most recent of 19.
• Engine19

  3 involved a fire

  • Filed Mar 2026

    The Variable Geometry Turbocharger Actuator failed on my 2019 2500HD Silverado. There was a significant decrease in power. This was most noticeable on uphill grades where speed would drop to between 35 and 40 mph on a 75mph speed limit highway. On several occasions, vehicles came close to hitting me because of my slow speed.

  • Filed Mar 2026

    The contact owns a 2019 Chevrolet Silverado 2500. While driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the injection pump needed to be replaced, and that the vehicle was not drivable. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact researched and became aware of an unknown recall; however, the VIN was not included. The failure mileage was approximately 194,000.

  • Filed Nov 2025

    All or most of the 2019 Chevrolet Silverado 2500 and 3500 models are having the same exact issue, the coolant hoses that cools transmission oil are exposed metal to metal rubbing against each others, and over time from driving normally will eventually cause transmission oil leaks in different areas of the hose element, GM technicians acknowledge it a faulty design from the manufacturer , so GM adapted a customer loyalty program but only to deny a fix or repair at there own expense. This is definitely should fall under a manufacturer recall.

  • Filed Mar 2025

    I was driving my truck and lost full power to the truck. Which happened as I was pulling out of a parking. The truck went into a limp mode. With the truck losing full power, it put my child and I into a safety risk. The truck got repaired at the dealership. The dealer was able to reproduce the issue. The truck was inspected at the dealership. Warning system did come on saying speed would be limited if (roughly 150 miles to a max 65mph). When I called another dealership, they said this was a normal thing for these trucks and chevy hasn't fixed it. I feel like if its a known issue with the wiring becoming free, why would they not proactively fix this issue before someone gets hurts from thinking they have the power to drive. The dealership that I took this too knew where to look right away as this is common.

  • Filed Feb 2025

    The Def system and turbo system. It will not let me tow nothing. And has started limited my speed to 65mph and says in 55 miles it will restrict to 55mph. I need my truck for work.

  • Showing the 5 most recent of 19.
• Fuel/Propulsion System10

  • Filed Mar 2025

    I was driving my truck and lost full power to the truck. Which happened as I was pulling out of a parking. The truck went into a limp mode. With the truck losing full power, it put my child and I into a safety risk. The truck got repaired at the dealership. The dealer was able to reproduce the issue. The truck was inspected at the dealership. Warning system did come on saying speed would be limited if (roughly 150 miles to a max 65mph). When I called another dealership, they said this was a normal thing for these trucks and chevy hasn't fixed it. I feel like if its a known issue with the wiring becoming free, why would they not proactively fix this issue before someone gets hurts from thinking they have the power to drive. The dealership that I took this too knew where to look right away as this is common.

  • Filed Feb 2025

    The Def system and turbo system. It will not let me tow nothing. And has started limited my speed to 65mph and says in 55 miles it will restrict to 55mph. I need my truck for work.

  • Filed Jan 2025

    Prior to 04/25/21 and 08/25/21 I was traveling 60mph on I-205 in the fast lane when my truck went into limp mode. I nearly caused an accident because the truck started shaking, all check engine lights illuminated, and it was challenging to navigate to the right lane and off the highway. This happened on two separate occasions. GM sent a letter dated August 2021 that my truck, "equipped with a 6.6L diesel engine, may have a condition that could cause the engine glow plugs to fail." The letter goes on to say that GM will cover this issue "within 15 years of the date your vehicle was originally placed in service or 150,000 miles (240,000 km), whichever occurs first, the condition will be repaired for you at no charge." GM charged me for the repair. The issue is the language in the letter and the word "condition". My interpretation is the "condition" that caused the glow plug to fail is what should be warranted. Nowhere in the GM's letter does is state the glow plugs may fail and we will only warranty glow plugs. What caused the glow plug(s) to fail was the electrical connector. The electrical connector is what caused the glow plug to fail. The glow plug by itself was not the "condition" that caused it to fail, the "condition" was a faulty electrical connector. GM must be held accountable to cover this safety defect. I have attached all documents pertaining to this incident. Please advise.

  • Filed Nov 2024

    The fuel tank vent got plugged, which collapsed the fuel tank, damaged the fuel pump causing the truck to stall at highway speeds on the highway in traffic. GM certified mechanic at the dealership confirmed and mentioned that he had already repaired 4 trucks with this issue in Rochester, MN. Prior to the failure, the fuel gauge was inaccurate and a few days later the check engine came in at which time we scheduled an appointment with the mechanic.

  • Filed Jul 2024

    The DEF fill tube is under the hood on the opposite side of the fuel filling tube. To fill the DEF at a truck stop, one has to park really close to the pumps and stretch the hose across a hot engine. One has to be careful that hot engine does not burn a hole in the DEF hose and cause a spill.

  • Showing the 5 most recent of 10.
• Power Train9

  • Filed Jul 2024

    The DEF fill tube is under the hood on the opposite side of the fuel filling tube. To fill the DEF at a truck stop, one has to park really close to the pumps and stretch the hose across a hot engine. One has to be careful that hot engine does not burn a hole in the DEF hose and cause a spill.

  • Filed Apr 2022

    Headlights are foggy causing less and less light to drive by. Transmission has a hesitation when going from P-D, P-R, D-R, and R-D. It does this most of the time but not all the time. Transmission makes loud popping noises at times. Seems to be mostly when almost stopped or from almost stopped and then accelerating. Seems to try and shift gears also when truck goes into Regen mode when stopped at traffic light or stop sign making loud popping noises. It does this sometimes but not all of the time.

  • Filed Jan 2021

    SEVERE SHAKE WHEN BRAKING AT HIGH SPEEDS, FUEL TANK FAILED (VEHICLE WAS SPEWING DIESEL) - IT TOOK 3 MONTHS TO GET A NEW TANK, TRANSFER CASE HAS FAILED MULTIPLE TIMES. WE HAVE BEEN HAVING THESE PROBLEMS SINCE THE DAY WE PICKED UP THE TRUCK.I HAVE SERVICE RECORDS SHOWING ALL THE REPAIRS. GM IS AWARE OF THE PROBLEMS BUT CLAIM 'THERE IS NOTHING THEY CAN DO BUT WAIT FOR A FIX'.

  • Filed May 2020

    AFTER PICKING UP MY TRUCK FOR A TSB REPAIR 5095411 THEY SAY DRIVING HOME USING EXHAUST BRAKE GOING DOWNHILL ABOUT 65-70 YOU FEEL A POP OR BANG. HAPPENED ABOUT 3 TIMES BY THE TIME I GET DOWN THE HILL.

  • Filed May 2020

    AFTER PICKING UP TRUCK FROM DEALER FOR FIRST OIL CHANGE. NOTICED A RATTLING SOUND SEEMS TO BE COMING FROM BELL HOUSING AREA. DEALER SAYS ITS A DIESEL THATS THE WAY THEY SOUND..SOUNDS LIKE SOMETHING IS ROLLING AROUND IN BELL HOUSING

  • Showing the 5 most recent of 9.
• Unknown or Other7

  1 involved a fire

  • Filed Feb 2025

    Every time the truck is started it will give a dash screen warning of "Low Coolant Level" even though the reservoir is completely full. It has been doing it for years now. The warning can simply be dismissed, but I worry that if it actually ever is low, I will never know until it's too late because myself and everyone affected is going to simply dismiss the warning as it is a daily occurrence. That is to say if the sensor works properly at all. I have researched it online on several Chevy owners websites and it is a very common problem that appears to be from a faulty sensor that is built into the plastic AF reservoir. Many have stated they have reported it to dealerships, but to no avail.

  • Filed Jan 2025

    "N192265660 - Customer Satisfaction Program Rear Window Defroster Thermal Events - US Only" Rear Window shattered after having the symptoms described in Customer Satisfaction Program N192265660. Rear defroster would smoke/smell hot when activated. The symptoms were brought to the attention of the Dealership prior to window breaking, but nothing was done due to the VIN not being part of the listing. Now I have no rear window and parts are on backorder with no ETA. Not to mention this will be out of pocket costs that could have been prevented. This Glass shattered all over my [XXX] old daughter. This has also been known to cause fires according to the bulletin. This should be a recall. If it already is a recall my VIN is certainly affected by this problem but is not listed. My VIN should be listed along with several others. This is a relatively common problem. Dealer refuses to work with me on a cost effective solution. No warnings other than the described symptoms that were brought to the dealer as previously stated. Approximate time frame was Dec 2022. Dealer did nothing due to my VIN not being listed as part of this program. Truck was parked in the garage when the window shattered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Feb 2024

    Repeated temporary failures in the Integrated Trailer Braking Control (ITBC) results in trailer brakes being inoperable (disconnected) while driving as indicated by the warning display on the dash. The complete loss of trailer braking, including increased stopping distance or trailer instability which could result in serious injury, death, or property damage. The ITBC has been replaced twice, including once by dealership and the problem persists. This has been occuring from 2019 until today whenever I tow my 5th wheel. Trailer to truck connecting cords and outlets have been inspected and/or replaced as a precaution. This is the same 5th wheel which was towed by a 2005 chevy 2500HD for 10 years without a problem using an aftermarket Brake Controller.

  • Filed Feb 2024

    unknown. I just noticed the lights immediately and the reverse camera but told dealer before I bought it and they said they would fix it then they said they couldn't do anything about it after I bought it.

  • Filed Jan 2022

    Recall N212329840, N182206310, N182206311. We have received these recalls for the heater block heater cord for our 2019 Chevrolet Silverado Duramax Diesel. The dealership removed the cord without having a replacement available. We have made several attempts to have this cord replaced per the recall notice but to no avail. GMC continues to fail to provide a replacement cord or heater block unit. This part is essential for the Duramax diesel engine to perform in cold climates. Without the heater block functioning the diesel engine will not function properly. We feel this is a safety issue for the maintaining the engine as designed and the occupants of the vehicle. The engine may eventually start in cold climates but start to fail as you drive it because the engine block is not warmed and the fuel will gel. This will cause the truck to stop running as you are driving it. We would like to have NHTSA to investigate why the heater blocks/cords are not available.

  • Showing the 5 most recent of 7.
• Service Brakes6

  • Filed Mar 2026

    This has happened three times with the 2019 Chevrolet Silverado 2500HD LTZ truck. Each time, the failure was following a remote start in my driveway. It has occurred at the approximately 40K, 80K, and now at 128K mile mark. First two repairs were covered under the warranty and extended warranty, with the third time there was no warranty and the cost for repair was ~$2800. Each time, the vehicle was remote started in the January timeframe with cold (0 to 30°F) temperatures to allow the vehicle warm up prior to driving. I know two of those events occurred when we had a more significant temperature drop as there was snow on the ground. Upon getting into the driver seat and putting into Reverse to back out of the driveway, I discovered the brakes and power steering had failed. The dealer on this third time indicated a check valve somewhere was "sticky" resulting in the failure of a hose with a booster tied to either the brakes or power steering (not sure which) failing taking the other part out. In this third case, either power steering or brake fluid vapors had been sucked back into the heater as things had sprayed around the engine compartment. The cab of the vehicle presenting a haze/fog in the vehicle causing me to realize there was something wrong upon opening the truck door. All three times, the vehicle was towed to the dealer for service repair. I do not know if this could have presented a fire hazard or had I been driving down the highway or interstate how fast I would have lost braking or steering ability.

  • Filed May 2024

    component failed: Power steering pump and the power brake booster. Parts are available to inspect. When the component failed you begin to loose power steering and power brakes. This makes it hard to steer and brake. The vehicle was taken to the dealer who confirmed the failure of these parts and replaced them at the owner expense. No warning lights came on, components failed without any prior warning. A similar failure was part of recall # N-192268490 and detailed in GM service bulletin 23-NA-144 Dated August 2023.

  • Filed Oct 2022

    The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while driving at 30-35 MPH with a 2017 Heartland Bighorn trailer hitched to the vehicle, the message “Check Trailer Wiring” was displayed. The brake pedal was depressed, however, the trailer brakes failed to respond and the trailer did not slow down as intended. The contact stated that the failure had been reoccurring for an extended period of time while driving. The contact stated that the failure persisted for 4 hours while driving at 60 MPH. The contact stated that several unknown repairs had been completed on the trailer. However, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The vehicle was then taken to an independent mechanic who was unable to duplicate the failure. The vehicle was taken to a second dealer Graff Chevy Durand (9009 Lansing Rd, Durand, MI 48429), where it was diagnosed that no issues were found. The contact stated the Pollak 7-Way Plug Connector was installed on the vehicle under GM Technical Service Bulletin Number :PIT5311E. However, the failure persisted. The contact stated that the failure was intermittent, which made it difficult to diagnose. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 11,000. The contact stated that they paid for repairs on the trailer but feels that the issue is coming from the truck too.

  • Filed Aug 2022

    I purchased a brand new Chevy Silverado 2500hd at the end of 2019. Periodically Service Trailer Brake System would pop up throughout the beginning, and soon became an increasing event causing my trailer brakes to stop working while towing heavy loads. This is an extreme safety hazard, not only for the driver, but for others on the road as well. How this isn't a recall already for the mere fact of the distracting chime, light alone the fact that the trailer brakes become inoperable at a moments notice is beyond me. If and when an accident occurs due to the nature of this issue, Chevrolet should be held fully responsible if a formal recall is not made within a timely manner.

  • Filed Sep 2020

    AT LIWER SPEEDS MY TRUCK KEEPS SURGING FORWARD. I ONLY HAVE 9500 MILES ON IT AND IS ONE YEAR OLD. UNDER NORMAL BRAKING IT WORKS FINE, BUT AT LOWER SPEEDS IT IS A BEAR TO STOP. YESTERDAY I ALMOST MISSED MY TURN BECAUSE IT SURGED FORWARD, AND LAST WEEK IT OVERSHOT THE INTERSECTION BY A FEW FEET BECAUSE IT SURGED AHEAD.

  • Showing the 5 most recent of 6.
• Steering5

  • Filed Mar 2026

    This has happened three times with the 2019 Chevrolet Silverado 2500HD LTZ truck. Each time, the failure was following a remote start in my driveway. It has occurred at the approximately 40K, 80K, and now at 128K mile mark. First two repairs were covered under the warranty and extended warranty, with the third time there was no warranty and the cost for repair was ~$2800. Each time, the vehicle was remote started in the January timeframe with cold (0 to 30°F) temperatures to allow the vehicle warm up prior to driving. I know two of those events occurred when we had a more significant temperature drop as there was snow on the ground. Upon getting into the driver seat and putting into Reverse to back out of the driveway, I discovered the brakes and power steering had failed. The dealer on this third time indicated a check valve somewhere was "sticky" resulting in the failure of a hose with a booster tied to either the brakes or power steering (not sure which) failing taking the other part out. In this third case, either power steering or brake fluid vapors had been sucked back into the heater as things had sprayed around the engine compartment. The cab of the vehicle presenting a haze/fog in the vehicle causing me to realize there was something wrong upon opening the truck door. All three times, the vehicle was towed to the dealer for service repair. I do not know if this could have presented a fire hazard or had I been driving down the highway or interstate how fast I would have lost braking or steering ability.

  • Filed May 2024

    component failed: Power steering pump and the power brake booster. Parts are available to inspect. When the component failed you begin to loose power steering and power brakes. This makes it hard to steer and brake. The vehicle was taken to the dealer who confirmed the failure of these parts and replaced them at the owner expense. No warning lights came on, components failed without any prior warning. A similar failure was part of recall # N-192268490 and detailed in GM service bulletin 23-NA-144 Dated August 2023.

  • Filed Sep 2023

    In May of 2023, the truck developed a significant shake when driving on moderate road bumps. We took it to the dealer and they replaced the pitman arm and idler arm assembly for over $2200. Recently, the shake started again. We took it to a local mechanic who told us that the upper ball joints were completely worn out and had been for some time, certainly since before the visit to the dealer in May. We had the ball joints replaced, and it is still shaking. We will continue to try to diagnose the problem but now we feel like we cannot drive it because it is unsafe. I’ve seen online that Chevy has a reputation of having this problem with our model (2019 Silverado). I’m filing this report to let you know that we are experiencing this problem.

  • Filed Jan 2021

    SEVERE SHAKE WHEN BRAKING AT HIGH SPEEDS, FUEL TANK FAILED (VEHICLE WAS SPEWING DIESEL) - IT TOOK 3 MONTHS TO GET A NEW TANK, TRANSFER CASE HAS FAILED MULTIPLE TIMES. WE HAVE BEEN HAVING THESE PROBLEMS SINCE THE DAY WE PICKED UP THE TRUCK.I HAVE SERVICE RECORDS SHOWING ALL THE REPAIRS. GM IS AWARE OF THE PROBLEMS BUT CLAIM 'THERE IS NOTHING THEY CAN DO BUT WAIT FOR A FIX'.

  • Filed Sep 2019

    TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THERE WAS A CLICKING SOUND COMING FROM THE STEERING WHEEL. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY TWO SECONDS AND THERE WAS A RESISTANCE IN THE STEERING WHEEL. PELLEGRINO CHEVROLET (LOCATED AT 1000 GATEWAY BLVD, WESTVILLE, NJ 08093, (856) 432-4015) WAS CONTACTED BY PHONE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,533.

• Exterior Lighting3

  • Filed Aug 2026

    The brake lights do not work, the turn signals do not work, there is one tail light working at the lower right rear. Front parking lights work but front turn signals so not work. The cab brake light works. The turn signal flasher works and the dashboard turn arrows work but the flasher goes to hyper flash. The emergency lights do not work, the flasher switch works. The turn signal in the mirror left or right does not work. I really do not know how long this has been going on.

  • Filed Jul 2026

    Purchased new Aug 2019 in PA. Headlights had condensation behind them within the first month. Brought it into the service dept. in Bedford PA. Was told they wouldn't do anything with it because the issue would resolve with the air port in the back of the headlight assembly. The situation did not resolve, took it back multiple times and they refused to replace headlight assembly while it was under warranty. Now there is an inch of water in the headlight, and the bottom right blinker quit working. Of course now it is out of warranty, and the dealership in WI where I moved is quoting me $1500 to replace the headlight assembly and seal.

  • Filed Apr 2022

    Headlights are foggy causing less and less light to drive by. Transmission has a hesitation when going from P-D, P-R, D-R, and R-D. It does this most of the time but not all the time. Transmission makes loud popping noises at times. Seems to be mostly when almost stopped or from almost stopped and then accelerating. Seems to try and shift gears also when truck goes into Regen mode when stopped at traffic light or stop sign making loud popping noises. It does this sometimes but not all of the time.

• Air Bags3

  2 involved a crash

  • Filed May 2025

    Another driver illegally turned left in front of this vehicle. the vehicles collided on each of their right front corners. The airbags failed to deploy and the shoulder belt did not restrain the driver and keep him striking his head on the steering wheel, and breaking a bone in his hand. this was a serious head-on collision that totaled both vehicles. The truck is currently at the salvage yard and is available for inspection. The driver's safety was put at risk because the two primary safety restraint systems failed. the problem has not been reproduced. Chevrolet is sending someone to download the crash data which will then be provided to their engineering department for review and analysis. No warning lamps, messages or other symptoms of the problem were observed by the owner or driver before the accident.

  • Filed Feb 2021

    TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER'S AND PASSENGER'S SIDE FRONT AND REAR SIDE CURTAIN AIR BAGS ERRONEOUSLY DEPLOYED, CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING AND DRIVE OFF THE ROADWAY. DURING THE INCIDENCE, THE DRIVER SUSTAINED AN INJURED NECK AND SKIN BURNS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER DANIELS CHEVROLET LOCATED AT 365 E MAIN ST, SWAINSBORO, GA 30401 WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE.*DT

  • Filed Jul 2020

    ON JULY 9 2020 AT APPROXIMATELY 1900 ENROUTE HOME FROM WORK, FOR REASONS UNKNOWN, DRIVER, (MY 26 Y/O SON ) LOST CONSCIOUSNESS AND SUBSEQUENTLY LOST CONTROL OF VEHICLE (2019 CHEVROLET SILVERADO 2500HD CREW CAB LONG BED 4X4) WHILE IN MOTION HEADING SOUTHWEST ON A 2 LANE NON DIVIDED LOCAL RURAL ROAD. VEHICLE CROSSED CENTER LINES AND UNOCCUPIED ONCOMING LANE AND TRAVELED OFF THE ROAD AT 1022 TAMARAC RD, BRUNSWICK, NY AND STRUCK A GROUP OF TREES DEAD CENTER OF FRONT END SHEARING ALL TREES OFF AT IMPACT. DRIVER BECAME ALERT AT FIRST IMPACT. TREES CAME TO REST ON ROOF OF CAB. ***THERE WAS SOME SMOKEY POWDER BUT NO AIR BAGS IN THE CAB COMPARTMENT DEPLOYED. *** A SMALL BURNT TEAR NOW EXISTS IN THE HEADLINER OVER THE STEERING WHEEL THAT APPEARS THE AIR BAG ACTUATOR MAY HAVE MISFIRED. PROPERTY OWNERS/ RESIDENTS WHERE CRASH OCCURRED COMPELLED DRIVER TO EXIT VEHICLE DUE TO UNKNOWN SOURCE OF WHAT APPEARED TO BE SMOKE. PROPERTY OWNERS CALLED 911. DRIVER WALKED TO AND WAS TRANSPORTED TO HOSPITAL BY AMBULANCE. DRIVER SUFFERED SOME INTERNAL BLEEDING AND NUMEROUS CONTUSIONS AND ABRASIONS FROM SEATBELTS AND IMPACT WITH STEERING COLUMN. VEHICLE WAS UNDRIVEABLE AND NEEDED TO BE RECOVERED AND TOWED ON FLATBED TRUCK FROM SCENE.

• Engine And Engine Cooling3

  1 involved a fire

  • Filed Apr 2024

    The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The contact stated that the warning light had been reset daily; however, the warning light illuminated daily. The vehicle was taken to the dealer and diagnosed with a faulty coolant reservoir container. The contact was informed that the coolant reservoir needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 72,000.

  • Filed Aug 2022

    The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the service engine message was displayed. The vehicle was taken to the local dealer where it was diagnosed and determined that the Oxygen (O2) sensor needed to be reset. The vehicle was not repaired. The contact stated that while driving at various speeds, the service engine message was displayed. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the O2 sensor. The vehicle was taken back to the local dealer who informed him that parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 71, 000.

  • Filed Jan 2020

    TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO K2500HD. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF APPROXIMATELY 35 MPH OR HIGHER, THEY WOULD NOTICE THAT THE VEHICLE WOULD BEGIN TO EMIT SPARKS FROM THE REAR END. THE FAILURE OCCURRED ON THREE OCCASIONS. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD RESULT INTO A FIRE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (COLONIAL CHEVROLET LOCATED AT 12420 JEFFERSON DAVIS HWY, CHESTER, VA 23831; PHONE NUMBER 804-748-646) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE CONTINUED TO OCCUR. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHO THEN SPOKE WITH GM AND WAS ADVISED TO PLACE THE VEHICLE INTO REGION MODE AND IF THEY DID NOT NOTICE THE SPARKS THAN THEY WERE ABLE TO RETURN THE VEHICLE TO THE OWNER. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT HAD NOT CONTACTED THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 5,235.

• Tires3

  • Filed Feb 2024

    The contact owns a 2019 Chevrolet Silverado 2500 equipped with Cooper Tires, Tire Line: Discoverer A/T3 XLT, Tire Size: 265/70/R18, DOT Number: UP511NE. The contact stated that while driving approximately 65 MPH in inclement weather, the contact heard a loud explosion, and then the vehicle swerved. The contact checked the side door mirrors and saw that the rear passenger's side tire had detached, and the tire had struck two other vehicles. The contact nearly lost control of the vehicle but was able to pull over to the side of the roadway. Upon inspection, the contact discovered that half of the rear passenger's sidewall tire remained attached to the rim. AAA arrived on the scene and replaced the passenger's side tire with a spare tire. The spare tire was not replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The tire manufacturer was made aware of the failure but informed the contact that there was no recall for the tire. The tire failure mileage was unknown. The vehicle failure mileage was 96,000. The VIN was unavailable.

  • Filed Sep 2023

    On a trip from Southern California to Waco, TX, tire tread separation occurred on the driver's side front tire (Goodyear Wrangler ST-A LT265/60R20) on Sept 4, 2023 in Deming, NM. On the return trip from Waco, TX, to Southern California, on Sept 15, 2023 the tread on the passenger side rear tire (Goodyear Wrangler ST-A LT265/60R20)started separating in the same manner. The tire was replaced with the spare tire in Deming, NM, and the trip was resumed. On the same day, Sept 15, 2023 on arrival into Blythe, CA, the driver's side rear tire (Goodyear Wrangler ST-A LT265/60R20) in the same manner (tread separation). At that point, all the tires were replaced at a tire shop in Blythe, CA. In summary, within an 11 day period, three tires (Goodyear Wrangler ST-A LT265/60R20) failed from tread separation. All tires were the same make and model. They were purchased mounted when the new vehicle on Sept 11, 2018 (Chevrolet Silverado HD) was purchased. The three tires (Goodyear Wrangler ST-A LT265/60R20) failed from Sept 4, 2023 through Sept 15, 2023.

  • Filed Jul 2020

    WHILE OPERATING VEHICLE, ENTERING INTERSTATE I STARTED TO EXPERIENCE UNCONTROLLABLE VIBRATION IN THE REAR OF MY VEHICLE. THE PASSENGER REAR TIRE HAD SUDDENLY LOST TREAD WITHOUT WARNING. THE TIRE IN QUESTION IS LT275/65R20 BFGOODRICH ALL TERRAIN T/A KO2. LUCKILY I WAS ABLE TO REMAIN IN CONTROL OF VEHICLE OTHERWISE THIS COULD HAVE EASILY RESULTED IN LOSS OF CONTROL OF VEHICLE AND WORST CASE FATALITY. THE TIRE IN WHICH LOST TREAD CAUSED $3400-3700 IN DAMAGES, LEFT ME WITHOUT A FULL SET OF TIRES THAT WERE AT ONLY HALF LIFE AND A VEHICLE THAT HAS SAT FOR A MONTH AND A HALF DUE TO SAID DAMAGES. TO THIS DATE MICHELIN NORTH AMERICA HAS NOT FOLLOWED THROUGH TO RIGHT THIS WRONG IN ITS PRODUCTS. THIS INCIDENT OCCURRED ON MAY 28TH AND WAS HANDLED IN A MATTER OF HOURS ON MY END. MICHELIN HAS CONTINUOUSLY DRAGGED THEIR FEET THROUGH THE ENTIRE PROCESS WHICH TOOK THEM A MONTH AND A HALF TO COME TO THE CONCLUSION THAT IT WAS NOT THEIR PROBLEM BUT MY PROBLEM. THE CUSTOMER SERVICE THAT WAS CONTACTED WAS ON AVERAGE HARD TO WORK WITH AND PROVIDED VERY LITTLE DIRECTION AND INSIGHT THAT THIS WOULD BE RESOLVED IN A TIMELY MANNER. WHEN BEING TRANSFERRED TO THE CLAIMS DEPARTMENT IT WAS AN EVEN WORSE EXPERIENCE WITH VERY LITTLE COMMUNICATION, INDIVIDUALS THAT RARELY ANSWERED PHONE CALLS AND STAFF THAT HAS NO CARE FOR THE CUSTOMERS THAT RELY ON MICHELIN PRODUCTS.

• Structure3

  • Filed Feb 2023

    The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that upon removing the front passenger’s side floor mat he noticed that there was water leaking underneath the dash onto the floorboard and floor mat. Additionally, the A/C button control light was flickering. There was no warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the manufacturer's leak detection team would diagnose the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 71,800.

  • Filed Feb 2019

    MY BRAND NEW, ONE MONTH OLD TRUCK HAS EXCESSIVE PAINT CHIPPING. MY TRUCK HAS ONLY 4500 MILES AND I HAVE OVER 20 SPOTS WHERE MY PAINT IS CHIPPED OR PEELING. I HAVE SEEN HUNDREDS OF OTHER PEOPLE ONLINE (SOME THAT WERE ABLE TO GET THE ISSUE RECALLED) WITH THE SAME PROBLEM. I DO NOT FIND IT ACCEPTABLE AS PAINT SHOULD LAST AT LEAST 4 YEARS WITHOUT THE AMOUNT OF CHIPPING AND PEELING I'M EXPERIENCING. I HAVE CALLED JUST ABOUT EVERY DEALER WITHIN 80 MILES OF ME, THEY ALL TELL ME THEY UNDERSTAND THERE IS A PAINT ISSUE, BUT NONE OF THEM WILL DO ANYTHING ABOUT IT.

  • Filed Jan 2019

    SEE NHTSA ID NUMBER 10126955 MANUFACTURER COMMUNICATION NUMBER PIT5341C THERE IS NO WAY TO TURN OFF THE AUTO DOOR LOCKS FEATURE. 5 ADULTS WERE ON A SKI TRIP, 4 ENTERED THE VEHICLE AND ONE WAS DELAYED. NEITHER DRIVER OR OTHER OCCUPANTS NOTICED 1 WAS MISSING AND AND DEPARTED. THE ONE PASSENGER WAS LOCKED OUT OF THE VEHICLE AND HANGING ON TO THE DOOR HANDLE AS THE VEHICLE WAS DRIVEN OUT OF THE PARKING LOT! AFTER THIS EVENT, I WISH THE DOOR WOULD HAVE OPENED AND THE PASSENGER COULD HAVE JUMPED IN. THE DRIVER WOULD HAVE NOTICED AND LET THE PASSENGER IN, NO PROBLEM. AS THE ULTIMATELY RESPONSIBLE DRIVER, I WISH I COULD HAVE OPENED / UNLOCKED THE DOOR, HOWEVER THE TRUCK LOCKED IT AUTOMATICALLY (UNKNOWN TO THE DRIVER). IS THERE AN NHTSA REGULATION THAT REQUIRES DOORS TO LOCK AUTOMATICALLY?

• Equipment2

  1 involved a fire

  • Filed May 2026

    The contact owned a 2019 Chevrolet Silverado HD Crew. The contact stated that while the vehicle was parked outside of the residence, unoccupied, the vehicle engine block heater was plugged in, the vehicle caught of fire under the hood on the passenger side. The fire department was called and extinguished the fire however the vehicle along with another vehicle in the driveway was deemed a total loss by the insurance company. The additional property damage due to the fire was siding, window, cause smoke damage to insulation in the attic. The dealer was not notified of the issue. The manufacturer was notified of the issue. The approximate failure mileage was 156,000.

  • Filed Nov 2021

    The contact owns a 2019 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact was concerned about the vehicle not starting in the cold weather. The contact had not experienced a failure. VIN tool confirms parts not available.

• Vehicle Speed Control2

  • Filed Mar 2026

    I was driving down the road at approximately 55 mph when all of a sudden, my truck decelerated and a warning signal displayed on my dash indicating my speed was being forcibly reduced to approximately 30 mph. Fortunately, I was on a rural road versus the interstate. I pulled over and had an OBD2 reader. The reader indicated I had a P-2138 error code from a "voltage correlation error between the two Accelerator Pedal Position (APP) sensors". I was able to limp along with emergency flashers to return home. After driving approximately 10 miles, the "issue" resolved itself. I have since replaced the gas petal assembly after learning this is a common failure on many years of the Chevy Silverado series.

  • Filed Feb 2019

    WHEN VEHICLE IS ACCELERATING ANYWHERE FROM 30-50 MPH, THE TRUCK LOSES POWER FOR SEVERAL SECONDS, AND STARTS SPUTTERING OR CHUGGING. THE RPM ON THE DASH STARTS BOUNCING UP AND DOWN. THIS GOES ON FOR SEVERAL SECONDS AND TRUCK SLOWS DOWN. IT THEN GOES AWAY AND CAN CONTINUE DRIVING. HOWEVER, WHEN TOWING TRAILERS, THE EFFECT IS ONLY INCREASED AND THE TRUCK SLOWS DOWN EVEN MORE.

• Back Over Prevention2

  • Filed Oct 2024

    The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that the main information center changed the information displayed, such as tire pressure. The back-over prevention camera was no longer displayed when the radio was in use. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.

  • Filed May 2019

    TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. THE CONTACT RECENTLY PURCHASED THE VEHICLE. WHEN THE CONTACT ATTEMPTED TO EXIT THE DRIVEWAY, THE REARVIEW CAMERA SCREEN WENT BLANK. THE CONTACT HAD TO REVERSE BACK INTO THE DRIVEWAY, PLACED THE VEHICLE INTO PARK, AND THE CAMERA WORKED AGAIN. ALSO, "SERVICE REAR VISION SYSTEM" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO BALISE CHEVROLET OF WARWICK (1338 POST RD, WARWICK, RI 02888, (877) 214-6563) TO BE DIAGNOSED, BUT THE TEST PRODUCED NO RESULTS. THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO BRING THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 20.

• Suspension2

  • Filed Sep 2023

    In May of 2023, the truck developed a significant shake when driving on moderate road bumps. We took it to the dealer and they replaced the pitman arm and idler arm assembly for over $2200. Recently, the shake started again. We took it to a local mechanic who told us that the upper ball joints were completely worn out and had been for some time, certainly since before the visit to the dealer in May. We had the ball joints replaced, and it is still shaking. We will continue to try to diagnose the problem but now we feel like we cannot drive it because it is unsafe. I’ve seen online that Chevy has a reputation of having this problem with our model (2019 Silverado). I’m filing this report to let you know that we are experiencing this problem.

  • Filed Jun 2019

    TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THERE WAS AN UNSTABLE CONDITION CONCERNING THE OEM TIRES. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO WHEEL DIMENSIONS OR THE SUSPENSION. THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR WITHIN A REASONABLE TIMEFRAME WITH CHEAP CHEVROLET (714 W WATER ST, FLEMINGSBURG, KY 41041, (606) 845-2261) AND KERRY CHEVROLET (7500 ALEXANDRIA PIKE, ALEXANDRIA, KY 41001, (859) 474-2826); HOWEVER, THE CONTACT WAS INFORMED THAT THE TWO REAR TIRES AND FRONT DRIVER'S SIDE TIRE MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

• Visibility1

  • Filed Apr 2026

    The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that after remote starting the vehicle, the contact entered the vehicle, and there was smoke coming from the rear window defroster. The contact turned off the defroster and discovered that the plastic cover had melted, and the metal tab had detached and was burned. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: N192265660 (Rear Window Defroster Thermal Events - US Only); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 163,000.

• Seat Belts1

  1 involved a crash

  • Filed May 2025

    Another driver illegally turned left in front of this vehicle. the vehicles collided on each of their right front corners. The airbags failed to deploy and the shoulder belt did not restrain the driver and keep him striking his head on the steering wheel, and breaking a bone in his hand. this was a serious head-on collision that totaled both vehicles. The truck is currently at the salvage yard and is available for inspection. The driver's safety was put at risk because the two primary safety restraint systems failed. the problem has not been reproduced. Chevrolet is sending someone to download the crash data which will then be provided to their engineering department for review and analysis. No warning lamps, messages or other symptoms of the problem were observed by the owner or driver before the accident.

• Forward Collision Avoidance1

  1 involved a crash

  • Filed May 2025

    Another driver illegally turned left in front of this vehicle. the vehicles collided on each of their right front corners. The airbags failed to deploy and the shoulder belt did not restrain the driver and keep him striking his head on the steering wheel, and breaking a bone in his hand. this was a serious head-on collision that totaled both vehicles. The truck is currently at the salvage yard and is available for inspection. The driver's safety was put at risk because the two primary safety restraint systems failed. the problem has not been reproduced. Chevrolet is sending someone to download the crash data which will then be provided to their engineering department for review and analysis. No warning lamps, messages or other symptoms of the problem were observed by the owner or driver before the accident.

• Fuel System1

  • Filed Jul 2024

    The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while towing an RV and driving approximately 65 MPH, the vehicle suddenly lost motive power and stalled. During the failure the message "Forward Propulsion Failure" was displayed. The vehicle was towed to the local dealer who diagnosed that the fuel pump control module had failed. The fuel pump control module was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.

• Diesel1

  • Filed Jul 2024

    The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while towing an RV and driving approximately 65 MPH, the vehicle suddenly lost motive power and stalled. During the failure the message "Forward Propulsion Failure" was displayed. The vehicle was towed to the local dealer who diagnosed that the fuel pump control module had failed. The fuel pump control module was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.

• Trailer Hitches1

  • Filed Oct 2022

    The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while driving at 30-35 MPH with a 2017 Heartland Bighorn trailer hitched to the vehicle, the message “Check Trailer Wiring” was displayed. The brake pedal was depressed, however, the trailer brakes failed to respond and the trailer did not slow down as intended. The contact stated that the failure had been reoccurring for an extended period of time while driving. The contact stated that the failure persisted for 4 hours while driving at 60 MPH. The contact stated that several unknown repairs had been completed on the trailer. However, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The vehicle was then taken to an independent mechanic who was unable to duplicate the failure. The vehicle was taken to a second dealer Graff Chevy Durand (9009 Lansing Rd, Durand, MI 48429), where it was diagnosed that no issues were found. The contact stated the Pollak 7-Way Plug Connector was installed on the vehicle under GM Technical Service Bulletin Number :PIT5311E. However, the failure persisted. The contact stated that the failure was intermittent, which made it difficult to diagnose. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 11,000. The contact stated that they paid for repairs on the trailer but feels that the issue is coming from the truck too.

• Wheels1

  • Filed Jun 2019

    TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THERE WAS AN UNSTABLE CONDITION CONCERNING THE OEM TIRES. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO WHEEL DIMENSIONS OR THE SUSPENSION. THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR WITHIN A REASONABLE TIMEFRAME WITH CHEAP CHEVROLET (714 W WATER ST, FLEMINGSBURG, KY 41041, (606) 845-2261) AND KERRY CHEVROLET (7500 ALEXANDRIA PIKE, ALEXANDRIA, KY 41001, (859) 474-2826); HOWEVER, THE CONTACT WAS INFORMED THAT THE TWO REAR TIRES AND FRONT DRIVER'S SIDE TIRE MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.