2014 Chevrolet Silverado 2500HD

What owners should know

Covers 2011–2014 · 6.6L Duramax LML diesel and 6.0L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2014 Chevrolet Silverado 2500HD. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Duramax LML fuel pump (CP4) failure

  Best left to a shop

  Signs: Sudden stalling or no-start, low fuel pressure codes such as P0087.

  Fix: Prevention: change the fuel filter on schedule and buy fuel from busy stations. Some owners replace the CP4 with a different pump design as prevention. A failed pump usually means a full fuel system replacement at a diesel shop.

  Shop: Duramax fuel filterShop: Duramax CP3 conversion kit▶ How-to videos

• DEF heater and NOx sensor problems

  Moderate DIY

  Signs: 'Poor DEF quality' or reduced power messages, check engine light.

  Fix: Scan for codes. Common fixes are a NOx sensor or the DEF heater and tank assembly.

  Shop: Duramax NOx sensorShop: Duramax DEF heater▶ How-to videos

• Worn idler arm and pitman arm

  Moderate DIY

  Signs: Loose, wandering steering, clunks, play in the steering wheel.

  Fix: Replace the idler arm and pitman arm, and check tie rods. Many owners add an idler arm support brace. Get an alignment afterward.

  Shop: idler armShop: pitman armShop: idler arm support kit▶ How-to videos

• Cracked dashboard

  Easy DIY

  Signs: Cracks across the dash top, especially near the passenger airbag.

  Fix: Cover it with a molded dash cover or replace the dash pad. Make sure a cover doesn't block the airbag.

  Shop: dash cover▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V054000

  General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  Risk and fix

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

• Equipment

  Apr 2018 · #18V267000

  General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk and fix

  Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

  Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Power Train42

  3 involved a crash

  • Filed Sep 2023

    When pulling out into busy traffic the TCM quit and lost all power to the wheels. Could not move. Luckily the traffic seen we had a issue and swerved to go around us. We found out later this has been a huge issue for GM with TCM on units like mine. If traffic would not have been paying attention they would have hit us and caused injuries to my family and probably theirs. Glad we were not pulling out onto a highway with high speed traffic.

  • Filed May 2023

    The contact owns a 2014 Chevrolet Silverado 2500. The contact stated while her husband was driving 45 MPH, several unknown warning lights illuminated, and the contact lost control of the vehicle. The driver was unable to shift gear. The driver stated that the vehicle hesitated and failed to accelerate over 20 MPH. The driver was able to continue driving to the residence. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where the vehicle was diagnosed and determined that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired due to the parts not being available. The contact called the local dealer and made them aware of the failure. The dealer informed the contact that parts were not available. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000.

  • Filed Aug 2018

    THE TCM MALFUNCTIONED. AFTER BEING REPLACED THE VEHICLE STILL DIDN'T PERFORM AS IT DID BEFORE THE REPAIR. I HAVE RESEARCHED THIS ISSUE WITH ALL CHEVROLET TRUCKS FROM VARIOUS YEARS. THERE ARE MULTIPLE BLOGS FROM OWNERS OF THESE TRUCKS THAT SHOW THE EXTENT OF THE ISSUE. I CANNOT AFFORD TO PAY $ 1000.00 TO FIX A PROBLEM THAT GM KNOWS THAT HAS EXISTED FOR YEARS. THIS IS A SERIOUS PROBLEM IF YOU ARE DRIVING AND THE TRUCK LOOSES POWER; ESPECIALLY WHEN YOU'RE GOING DOWN HILL TRAVELING AT A HIGH RATE OF SPEED AND YOUR TRANSMISSION DOESN'T FUNCTION PROPERLY. I HAVE HAD THE TRANSMISSION REPAIRED AND THE ISSUE PERSISTS; IT SEEMS AS THOUGH GM WANTS OWNERS TO PAY OUT OF POCKET. SOME MAY NOT AND THIS COULD LEAD TO UNSAFE TRUCKS BEING ON THE ROAD. THANK YOU.

  • Filed Apr 2016

    HERE'S MY STORY FOR THOSE THAT WILL LISTEN. I PURCHASED THE VEHICLE BRAND NEW AND A FEW DAYS LATER I MENTIONED TO THE SALESMAN THAT IT DROVE UNUSUAL AND HE REPLIED THAT IT COULD BE FROM SITTING ON THE LOT...SO I WAITED FOR THE FIRST SCHEDULED MAINTENANCE AND LET THEM KNOW THAT THERE WAS SOMETHING NOT RIGHT WITH THE SHIFTING OF THE VEHICLE. I NOTED THAT IT WAS LOUD CLUNKING AT DOWNSHIFT FROM 3RD TO 2ND GEAR AND ALSO A CLUNK SHIFT WHEN THE VEHICLE APPROACHES A COMPLETE STOP. THE DOWNSHIFT IS SO HARD THAT IT IS FELT IN THE BRAKE PEDAL. THIS IS THE PART TO ME THAT RAISES THE SAFETY CONCERN. THE RESPONSE WAS THAT THEY CHECKED IT AND THAT EVERYTHING WAS NORMAL. I WAS INFORMED THAT IT SHOULD GET SMOOTHER AS IT BREAK IN. THEY WENT ON TO SAY IF I BRING THE VEHICLE IN FOR THE SAME ISSUE AND NOTHING IS FOUND THAT I WOULD HAVE TO PAY A DIAGNOSTIC FEE. SO NOW AT APPROX. 20,000 MILES AND I CONTACTED GENERAL MOTORS. THEY AGREED FOR MORE DIAGNOSTIC AND NOW THERE IS A TECHNICAL SERVICE BULLETIN THAT STATES THAT IT IS A NORMAL CHARACTERISTIC OF THE VEHICLE. NOW THE VEHICLE HAS FEELS LIKE IT GOT WORSE AND DRIVES TERRIBLE AND UNSAFE. MEANWHILE THERE ARE COMPLAINTS ABOUT THIS SAME PROBLEM ON THE INTERNET AND NOBODY HAS DONE ANYTHING ABOUT IT. IT'S FUNNY THAT 2016 SILVERADO IS THE SAME TRUCK BUT WITHOUT THE PROBLEM. GM NEEDS TO MAKE GOOD ON THEIR PRODUCTIONS MISTAKE AND SUPPORT THERE PRODUCT. SILVERADO DRIVERS EXPERIENCING THE SAME CONDITION SHOULD COMPLAIN TO MAKE MANUFACTURERS RESPONSIBLE. PLEASE INVESTIGATE!!!!!!!!!!!!

  • Filed Mar 2016

    TRANSMISSION CLUNKS ON DOWNSHIFT(SEEMS LIKE 3RD TO 2ND SHIFT) LOUD ENOUGH THAT PEOPLE THINK I RAN OVER OR HIT SOMETHING. DEALER SAYS ITS NORMAL AND THEY ALL DO IT!

  • Showing the 5 most recent of 42.
• Electrical System26

  4 involved a crash · 1 involved a fire

  • Filed Sep 2023

    TCM failed. Vehicle is at the dealership awaiting new part for over three months now. Continue to get extended ETA on the part, latest communication was maybe November before it ships. Last vehicle dealership had took a year for the replacement TCM Vehicle immediately went into ‘limp mode’ on highway, was very unsafe because could only go 20-25mph. Confirmed by dealer upon them working on pickup it was the TCM. They, as well as we researched, and found stated that this is widespread problem in 2011-2016 year Duramaxes. We were left vehicleless. We tow trailers for our business and fifth wheel camper for personal use. Very detrimental to our livelihood.

  • Filed Aug 2023

    Transmission Control Module Failed on the highway while towing and left me and family in a dangerous situation.

  • Filed Nov 2019

    I HAVE SEVERAL DTC CODES U029D U029E P0420 P220B ON THREE OCCASIONS. THESE CODE ARE TRIGGERING A LIMITED SPEED AND POSSIBLE POWER REDUCTION. THE DEALER SHIP STATES THAT GMC PROTOCOL IS TO REPLACE ONE SENSOR AT A TIME AND LET THE CUSTOMER GO SO THEY CAN BREAKDOWN AGAIN. THE PART THAT IS FAILING I AM TOLD IS THE DIESEL PARTICULATE FILTER, BUT GMC CAN NOT SUPPLY THE DEALERSHIPS WITH THE HIGH DEMAND. THIS SEEMS LIKE A FAULTY DESIGN THAT MAY WORK DURING THE WARRANTY PERIOD, BUT SHORTY FAILS AFTER. I DID REPORT EXHAUST SMELL IN THE TRUCK WHILE DRIVING . I WAS GIVEN A REPORT AND A LARGE REPAIR BILL ONLY TO BREAKDOWN IN 126 MILES.

  • Filed Aug 2018

    THE TCM MALFUNCTIONED. AFTER BEING REPLACED THE VEHICLE STILL DIDN'T PERFORM AS IT DID BEFORE THE REPAIR. I HAVE RESEARCHED THIS ISSUE WITH ALL CHEVROLET TRUCKS FROM VARIOUS YEARS. THERE ARE MULTIPLE BLOGS FROM OWNERS OF THESE TRUCKS THAT SHOW THE EXTENT OF THE ISSUE. I CANNOT AFFORD TO PAY $ 1000.00 TO FIX A PROBLEM THAT GM KNOWS THAT HAS EXISTED FOR YEARS. THIS IS A SERIOUS PROBLEM IF YOU ARE DRIVING AND THE TRUCK LOOSES POWER; ESPECIALLY WHEN YOU'RE GOING DOWN HILL TRAVELING AT A HIGH RATE OF SPEED AND YOUR TRANSMISSION DOESN'T FUNCTION PROPERLY. I HAVE HAD THE TRANSMISSION REPAIRED AND THE ISSUE PERSISTS; IT SEEMS AS THOUGH GM WANTS OWNERS TO PAY OUT OF POCKET. SOME MAY NOT AND THIS COULD LEAD TO UNSAFE TRUCKS BEING ON THE ROAD. THANK YOU.

  • Filed May 2017

    WHILE DRIVING THE VEHICLE THE CHECK ENGINE LIGHT COMES ON, THE STABILITRAK LIGHT COMES ON AND THE VEHICLE SHUTS OFF. WITHIN SECONDS THE ENGINE RESTARTS. THE MOST COMMON OCCURRENCE IS WHEN TRAVELING ON BUMPY ROADS. WHEN THIS HAPPENS AT FREEWAY SPEEDS, THE SAME WILL HAPPEN, AND THE CRUISE CONTROL WILL DISCONNECT, AND CANNOT BE RESET UNTIL AROUND 30 MINUTES. AGAIN, THE ENGINE WILL DIE AND IMMEDIATELY RESTART. THIS IS HAPPENING MUCH MORE FREQUENTLY LATELY. THE VEHICLE HAS APPROXIMATELY 95,000 MILES ON THE ODOMETER.

  • Showing the 5 most recent of 26.
• Engine23

  1 involved a crash

  • Filed Aug 2023

    The fuel pump has put metal shaving all through my fuel system and It is available for inspection if anyone is interested in taking a look at it. It made my truck die in the middle of the highway. It put me and a lot of others in danger! AutoNation Chevrolet seen and confirmed and said it was because the cp4 fuel pump isn’t compatible with my truck and that a class action was just granted over this in 5 states. The Chevrolet dealership inspected the component. Only light that came on was change fuel filter and I got it changed just a day or two before it died on me.

  • Filed Mar 2022

    While I was pulling my trailer up a grade on my 2014 Chevy Silverado 2500HD diesel truck, the fuel pump had catastrophic failure resulting in total loss of power. I had to unsafely maneuver to the shoulder of the 10 freeway west near Cabazon, CA and exit the truck near high speed traffic. I was lucky to make it to the shoulder without getting run over by the trucks in the slow lane. Had to wait hours for a tow and now have a roughly $10k repair bill. This is a known issue with the Bosch CP4 fuel pumps that Ford and GM refuse to address. Ram/Stellantis recalled their diesel trucks for 2019 and 2020 using this fuel pump. Dealer has confirmed total failure of the Bosch CP4 high pressure fuel pump as the reason for total loss of power. No warning signs whatsoever, just immediate loss of power while traveling 55 mph.

  • Filed Nov 2019

    I HAVE SEVERAL DTC CODES U029D U029E P0420 P220B ON THREE OCCASIONS. THESE CODE ARE TRIGGERING A LIMITED SPEED AND POSSIBLE POWER REDUCTION. THE DEALER SHIP STATES THAT GMC PROTOCOL IS TO REPLACE ONE SENSOR AT A TIME AND LET THE CUSTOMER GO SO THEY CAN BREAKDOWN AGAIN. THE PART THAT IS FAILING I AM TOLD IS THE DIESEL PARTICULATE FILTER, BUT GMC CAN NOT SUPPLY THE DEALERSHIPS WITH THE HIGH DEMAND. THIS SEEMS LIKE A FAULTY DESIGN THAT MAY WORK DURING THE WARRANTY PERIOD, BUT SHORTY FAILS AFTER. I DID REPORT EXHAUST SMELL IN THE TRUCK WHILE DRIVING . I WAS GIVEN A REPORT AND A LARGE REPAIR BILL ONLY TO BREAKDOWN IN 126 MILES.

  • Filed Feb 2019

    I BOUGHT MY 2014 CHEVY K2500 DURMAX DIESEL 4X4 I BOUGHT IT UNDER THE IMPRESSION I WAS TOLD IT WOULD GET REALLY GOOD GAS MILEAGE AND ITS HORRIBLE THE SALESMAN SAID THE NEW REQUIREMENTS THAT GM DONE TO THE EXHAUST AND FUEL THE GOV. REQUIRED WAS TO HELP ON POLLUTION AND FUEL MILEAGE. THIS SHOULD BE LOOKED INTO THE FUEL ECONOMY IS HORRIBLE.

  • Filed May 2017

    WHILE DRIVING THE VEHICLE THE CHECK ENGINE LIGHT COMES ON, THE STABILITRAK LIGHT COMES ON AND THE VEHICLE SHUTS OFF. WITHIN SECONDS THE ENGINE RESTARTS. THE MOST COMMON OCCURRENCE IS WHEN TRAVELING ON BUMPY ROADS. WHEN THIS HAPPENS AT FREEWAY SPEEDS, THE SAME WILL HAPPEN, AND THE CRUISE CONTROL WILL DISCONNECT, AND CANNOT BE RESET UNTIL AROUND 30 MINUTES. AGAIN, THE ENGINE WILL DIE AND IMMEDIATELY RESTART. THIS IS HAPPENING MUCH MORE FREQUENTLY LATELY. THE VEHICLE HAS APPROXIMATELY 95,000 MILES ON THE ODOMETER.

  • Showing the 5 most recent of 23.
• Steering23

  1 involved a crash

  • Filed Dec 2021

    the Silverado 2500hd and I think 3500 work duty pickups some don't come with a stabilizer damper for steering my 2014 work truck with only 19k miles has a shake so bad you can't drive on the highway, I first noticed the shimmer at 2 yrs the deal did alignments and said they could not find what caused it, now I took the truck in for check engine on an o2 sensor they said catalytic converter went bad and it needed alignment so I said yes to the o2 sensor and alignment then I leave the check engine light pops on and when trying to drive over 35 mph the steering wheel violently shakes back and worth, I talked to a commercial tech he said the stabilizer always goes bad on these and so does all the youtube videos but some videos show that some trucks have a stabilizer and some don't, but do have the mounting holes.

  • Filed Oct 2021

    The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at 10 MPH and making a turn, the vehicle inadvertently lost power steering and stopped on the side of the road by a curb. There were no warning lights illuminated. The contact stated the failure had been reoccurring while driving, almost causing the vehicle to crash into another vehicle. The vehicle was taken to the dealer who did not diagnose the vehicle and advised the contact that his VIN was not included in the recall for NHTSA Campaign Number: 17V414000 (STEERING). The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 82,100.

  • Filed Feb 2019

    AT SLOW SPEEDS WHEN BACKING UP THE STEERING WHEEL GET HARD AND THEN LOOSEND UP. MOVING FORWARD AND MAKING A TURN THE STEERING WHEEL GET HARD AGAIN AND THEN LOOSENDS UP. IT BECOMES A STRUGGLE TO TURN GET HARD AND THEN LOOSENDS UP. THIS STARTED HAPPENING AT 30000 MILES AND CONTINUES. THIS PROBLEM IS VERY UNSAFE IF THAT STEERING DOES NOT LOOSEN UP AT HIGHER SPEEDS IT COULD MEAN DEATH AND INJURIES TO OTHER PARTIES. THIS PROBLEM HAS CONTINUED TO HAPPEN TO US OVER 15 TIMES. I BOUGHT THIS VEHICLE BRAND NEW OF THE LOT, IM THE ONLY OWNER.

  • Filed Aug 2017

    WHILE TURNING LOW SPEED(USUALLY LEFT) POWER STEERING WOULD STOP WORKING. THIS HAS HAPPENED ABOUT A DOZEN TIMES SINCE I PURCHASED THE VEHICLE IN 2015. I HAVE TAKEN TO THE CHEVROLET DEALER ON (3) OCCASIONS(SUBURBAN AUTO GROUP IN SANDY OREGON. TAG NUMBER ON FIRST VISIT IS #2288, 2ND VISIT #3639, 3RD VISIT #4698. THEY HAVE RECALLED 2014 CHEVY SILVERADO 1500 FOR THE EXACT SAME PROBLEM AS I AM EXPERIENCING. I WOULD HOPE THAT YOU LOOK AT THE SILVERADO 2500 WITH THE SAME SCRUTINY. THE DEALER WANTS ME TO START REPLACING PARTS AT MY COST TO REPAIR A VEHICLE I BELIEVE TO BE DEFECTIVE.

  • Filed Aug 2017

    TEMPORARY LOSS OF POWER STEERING WHEN ATTEMPTING TO TURN THE STEERING WHEEL AT A LOW SPEED (I.E. BACKING INTO A PARKING SPACE, MAKING A LOW SPEED TURN INTO A GARAGE).

  • Showing the 5 most recent of 23.
• Structure17

  2 involved a crash

  • Filed Jun 2024

    The contact owns a 2014 Chevrolet Silverado 2500. The contact stated that the driver's side front door panel inside plastic had deteriorated and disintegrated. The contact stated that the door was difficult to open. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.

  • Filed Jun 2021

    The contact owns a 2014 Chevrolet Silverado. The contact stated while entering their vehicle after a rainstorm, they noticed water leaking into the interior of the rear section of the vehicle. A puddle of water was on the floor. The contact stated the water seems to be seeping into the interior from the third rear brake light sealing from the outside of the vehicle. The vehicle was not diagnosed or repaired. The manufacture was not made aware of the failure. The failure mileage was 81,000.

  • Filed Apr 2016

    LARGE AMOUNT OF RUST AND CORROSION ON FRAME. ONLY 9000 MILES.

  • Filed Dec 2015

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT OBSERVED EXTENSIVE CORROSION ON THE FRONT OF THE VEHICLE'S FRAME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,200.

  • Filed Aug 2015

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE REAR FRAME WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,400.

  • Showing the 5 most recent of 17.
• Air Bags14

  7 involved a crash

  • Filed Nov 2025

    The contact owns a 2014 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags); however, the part to do the recall repair was unavailable. An unknown local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

  • Filed Oct 2022

    I was driving on an unpaved maintained road at night and heard a loud bang and bright flash came to a stop and realized I couldn't see out of the door windows. The side curtain bags deployed. I took it into rich ford no damage was found to any sensors or to the truck. Noone wants to replace the bags or damaged interior and insurance won't file a claim due to no damage to truck.

  • Filed Mar 2022

    The contact owns a 2014 Chevrolet Silverado 2500. The contact stated while driving at 45-49 MPH, with cruise control mode, he sustained a seizure and became unconscious. The vehicle veered off the road, drove over a curb and landed into a 6-foot ditch. The vehicle then drove over three driveways and crashed into a tree while the contact was unconscious. The air bags failed to deploy. There was no further information provided. The contact stated that the incident occurred within 175 yards. The contact was transported out of the vehicle and to the hospital by emergency units. The contact sustained a broken sternum caused by the seat belt. The contact was unsure whether a police report was filed. The vehicle was towed to a body shop; however it was not repaired. An unknown dealer was notified of the failure and contacted the manufacturer. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 21V054000 (Air Bags).The manufacturer contacted the contact and advised him that the issue would be submitted to another claim department. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 233,000.

  • Filed Dec 2021

    Takata Recall. The contact owns a 2014 Chevrolet Silverado 2500. The contact received a recall notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not notified of the issue. The manufacturer was notified of the issue and informed the contact that the parts for the recall repair were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

  • Filed Jul 2021

    Takata Recall. The contact owns a 2014 Chevrolet Silverado 2500. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

  • Showing the 5 most recent of 14.
• Fuel/Propulsion System13

  1 involved a fire

  • Filed Oct 2023

    Cp4 failure, left me stranded and cost me 11k in repairs. 69k miles on truck 6,427.40$ for the Bosh disaster kit. Plus additional fluids, gaskets, ect that are not included. And 3900$ in labor. This cost me little under 11k. I have full invoice at total performance diesel at 300 west robles ave, Santa Rosa. This really affects my life. And it’s a common thing for the cp4 pump. 7,500$ deposit and 2,698.38$ was my final payment.

  • Filed Aug 2023

    The fuel pump has put metal shaving all through my fuel system and It is available for inspection if anyone is interested in taking a look at it. It made my truck die in the middle of the highway. It put me and a lot of others in danger! AutoNation Chevrolet seen and confirmed and said it was because the cp4 fuel pump isn’t compatible with my truck and that a class action was just granted over this in 5 states. The Chevrolet dealership inspected the component. Only light that came on was change fuel filter and I got it changed just a day or two before it died on me.

  • Filed Jul 2023

    The system that failed was the CP4.2. The Cp4 is a defect that has failed; in the failure it has been ground down and it pushed metal shavings through the fuel system and it has also clogged the injectors. The failure of this system left me in a hazardous position in the middle of the highway. I could not turn or break because there was no power to my vehicle because it was not getting any fuel.

  • Filed Mar 2022

    While I was pulling my trailer up a grade on my 2014 Chevy Silverado 2500HD diesel truck, the fuel pump had catastrophic failure resulting in total loss of power. I had to unsafely maneuver to the shoulder of the 10 freeway west near Cabazon, CA and exit the truck near high speed traffic. I was lucky to make it to the shoulder without getting run over by the trucks in the slow lane. Had to wait hours for a tow and now have a roughly $10k repair bill. This is a known issue with the Bosch CP4 fuel pumps that Ford and GM refuse to address. Ram/Stellantis recalled their diesel trucks for 2019 and 2020 using this fuel pump. Dealer has confirmed total failure of the Bosch CP4 high pressure fuel pump as the reason for total loss of power. No warning signs whatsoever, just immediate loss of power while traveling 55 mph.

  • Filed Oct 2020

    WHILE DRIVING FROM MICHIGAN INTO NEW YORK TO DELIVER AN RV TO A DEALERSHIP MY TRUCK EXPERIENCED A FUEL DEFICIENCY AND STALLED WHILE TRAVELING ON A HIGHWAY. I FIRST THOUGHT IT WAS THE FUEL FILTER BUT THAT DID NOT RESOLVE THE ISSUE AND IN TOWING IT INTO A SERVICE SHOP THEY DETERMINED THE BOSCH CP4 FUEL PUMP HAD QUIT DUE TO METAL SHAVINGS WHICH RESULTED IN THE ENTIRE FUEL SYSTEM NEEDING TO BE REPLACED. THIS COST ME OVER $15,000. IT'S MY UNDERSTANDING THAT THIS PUMP IS NOT COMPATIBLE WITH THE FUEL IN THE UNITED STATES AND THERE HAS BEEN A CLASS ACTION SUIT FILED IN TEXAS. IT IS ALSO MY UNDERSTANDING THAT GM TRIED TO HAVE THE CASE DISMISSED BUT THE TEXAS JUDGE DID NOT ALLOW FOR A DISMISSAL. I HAVE SEVERAL COPIES OF REPAIR AND TRAVEL EXPENSES RELATED TO THIS ISSUE AS WELL AS LOST INCOME AS I USE MY TRUCK FOR DELIVERIES. I WILL PROVIDE COPIES OF THESE WHEN NECESSARY AS MY SCANNER IS NOT CURRENTLY WORKING. THIS ISSUE SHOULD DEFINITELY BE CONSIDERED AS A RECALL ISSUE AS THIS IS A VERY EXPENSIVE REPAIR NOT TO MENTION THE DANGER OF THE FUEL SYSTEM QUITTING UNEXPECTEDLY.

  • Showing the 5 most recent of 13.
• Suspension13

  1 involved a crash

  • Filed Dec 2021

    the Silverado 2500hd and I think 3500 work duty pickups some don't come with a stabilizer damper for steering my 2014 work truck with only 19k miles has a shake so bad you can't drive on the highway, I first noticed the shimmer at 2 yrs the deal did alignments and said they could not find what caused it, now I took the truck in for check engine on an o2 sensor they said catalytic converter went bad and it needed alignment so I said yes to the o2 sensor and alignment then I leave the check engine light pops on and when trying to drive over 35 mph the steering wheel violently shakes back and worth, I talked to a commercial tech he said the stabilizer always goes bad on these and so does all the youtube videos but some videos show that some trucks have a stabilizer and some don't, but do have the mounting holes.

  • Filed Apr 2016

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR OF THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE CONTACT REPLACED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS A KNOWN ISSUE WITHOUT A REMEDY. THE VIBRATION BECAME WORSE, CAUSING MOTION SICKNESS FOR THE DRIVER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A KNOWN ISSUE AND THAT THE REMEDY WAS NOT WORKED OUT YET. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS LESS THAN 3,000. UPDATED 06/17/16*LJ *TR

  • Filed Jan 2016

    BETWEEN THE ROAD SPEEDS OF 45-65 MPH THE VEHICLE VIBRATES THE FRONT END SHAKES THE VEHICLE DOES IT IN ANY ROAD CONDITION AND WEATHER THE VEHICLE HAS BEEN TO THE DEALER TWICE AND TIRES BALANCED AND ROTATED 3 TIME TO NO AVAIL

  • Filed Oct 2015

    THE VEHICLE HAS AN ESTABLISHED, MEASUREABLE AND DOCUMENTED VIBRATION PROBLEM THAT RANDOMLY INCREASES & DECREASES IN APPLITUDE & FREQUENCY AT ALL SPEEDS. GM IS UNABLE TO RESOLVE AFTER 12 DEALER ATTEMPTS TO ADDRESS, INCLUDING MULTIPLE SETS OF TIRES, REAR DIFFERENTIAL, DRIVE SHAFTS AND SHOCK ABSORBERS ALL FAILING TO RESOLVE THE ISSUE. GM STATED VIBRATION IS INHERENT TO THE DESIGN AND NO FURTHER ACTION NEEDED OR WILL BE TAKEN EVER FOR VIBRATION, REGARDLESS OF CIRCUMSTANCE. SUCH A VIBRATION IS A SIGNIFICANT SAFETY DEFECT BECAUSE IT IS ESSENTIALLY LIKE CUTTING WIRES TO WARNING TELL-TALES BY REMOVING A DRIVER'S ABILITY TO DISCERN TIRE/SUSPENSION/POWERTRAIN/STEERING PROBLEMS THAT CAN ONLY BE IDENTIFIED BY FEELING A VIBRATION (SUCH AS A LOOSE WHEEL OR DAMAGED SUSPSENSION COMPONENTS) PRIOR TO A CATASTROPHIC EVENT, ESPECIALLY AT HIGH SPEEDS. NOT ONLY FOR THE VEHICLE OCCUPANTS, BUT ALSO FOR ANY ROAD USER WHEN IT RESULTS IN THE DRIVER LOOSING CONTROL OF THE VEHICLE. GM'S OWN ATTEMPTS TO FIX THE VEHICLE WITH THE LIST OF PARTS ABOVE IRREFUTABLY SUPPORTS THE INABILITY FOR A DRIVER TO IDENTIFY THE SOURCE OF A VIBRATION. IF EXPERIENCED TECHNICIANS AND SUBSEQUENT CORPORATE ENGINEERS CANNOT RECOGNIZE THE VIBRATION AS BEING DIFFERENT FROM WHEELS, SUSPENSION, POWERTRAIN; THEN A NORMAL DRIVER WILL HAVE NO SUCH WARNINGS AVAILABLE SHOULD A POTENTIALLY CATASTROPHIC SAFETY ISSUE BE PRESENT. FURTHER, SINCE GM REFUSES TO ADDRESS ANY FURTHER VIBRATION ISSUES WITH THIS VEHCILE, IT IS LIKE HAVE A AIRBAG WARNING TELL-TALE CONTINUOUSLY ILLUMINATED WHETHER OR NOT A PROBLEM EXISTS & GM STATING TO JUST LIVE WITH IT. IN OTHER WORDS, IF I GET A LOOSE WHEEL, I GUESS GM FIGURES I WILL KNOW IT WHEN IT FALLS OFF. IN ADDITION, TO SAFETY DEFECT DESCRIBED ABOVE, THE VIBRATION IS AN EXTREME SOURCE OF DRIVER DISTRACTION & DRIVER RAGE AS ATTEMPTS ARE MADE TO PRODUCE AND/OR REDUCE THE VIBRATION WHILE DRIVING.

  • Filed May 2015

    2014 SILVERADO SHAKES AT VARIOUS SPEEDS. HAS BEEN A PROBLEM SINCE THE DATE OF PURCHASE AND HAVE BEEN TOLD BY THE DEALERSHIP THAT THERE WAS NOTHING THEY COULD DO TO FIX IT. THERE HAVE BEEN COMPLAINTS OF THIS HAPPENING ON THE VEHICLE DATING BACK TO OCT. 2013, GM HAS BEEN AWARE THAT THE VEHICLE SHAKES AND THAT HAS NOT BEEN A RECALL ISSUED. DEALERSHIPS ARE STILL SELLING THE TRUCK KNOWING THAT THERE HAS BEEN NUMEROUS PROBLEMS REPORTED.

  • Showing the 5 most recent of 13.
• Unknown or Other12

  • Filed Aug 2023

    The fuel pump has put metal shaving all through my fuel system and It is available for inspection if anyone is interested in taking a look at it. It made my truck die in the middle of the highway. It put me and a lot of others in danger! AutoNation Chevrolet seen and confirmed and said it was because the cp4 fuel pump isn’t compatible with my truck and that a class action was just granted over this in 5 states. The Chevrolet dealership inspected the component. Only light that came on was change fuel filter and I got it changed just a day or two before it died on me.

  • Filed Feb 2023

    Frame has failed from rust.

  • Filed Feb 2019

    AIR COMPRESSOR MALFUNCTION. DRIVING IN A PARKING LOT AT AROUND FIVE MILES AN HOUR AND HEARD A STRANGE SOUND COMING FROM THE ENGINE. BROUGHT THE TRUCK TO A COMPLETE STOP AND SOUND STOPPED (LIKE A POP). DROVE ABOUT 200 FEET AND THE CABIN BEGAN TO FILL WITH SMOKE. DROVE THE CAR TO A PARKING LOT. ALL THE GAUGES WHERE NORMAL. TOOK TO A MECHANIC AND HE REPLACED THE BAND BUT SAID THAT IT WAS THE AIR COMPRESSOR (MOTOR). HE SAID THIS SHOULDN'T HAPPEN IN A TRUCK THIS NEW. HE RECOMMENDED CHECKING FOR ANY RECALLS. PRIOR TO THIS THERE WHERE NO ISSUES.

  • Filed Jan 2019

    THE DASHBOARD HAS BEGUN TO CRACK. THIS CRACK IS NOT THE RESULT OF AN ACCIDENT.

  • Filed Sep 2016

    NOTHING HAPPENED TO MY VEHICLE. I WANT TO REPORT THE ACTIONS OF A TRUCKER WHILE ON A TRIP TO NY TO VISIT RELATIVES. WE WERE DRIVING ON 95N IN THE PASSING LANE. A TRACTOR/TRAILER CAME ROLLING UPON US, BLOWING THE HORN FOR US TO GET IN THE SLOW LANE. WE MOVED TO THE SLOW LANE, THE TRUCK PASSED, GIVING MY HUSBAND THE FINGER AS HE DROVE BY, THEN ATTEMPTED TO RUN US OFF THE ROAD. HE SWERVED HIS VEHICLE TOWARDS OURS, CAUSING US TO SWERVE TO THE RIGHT. THERE WAS NO DAMAGE TO OUR VEHICLE, BUT THIS INDIVIDUAL WAS DRIVING EXTREMELY RECKLESS AND ATTEMPTING TO RUN US OFF THE ROAD IS COMPLETELY UNACCEPTABLE. THE VEHICLE WAS A PETERBILT, PENNSYLVANIA LICENSE TAG # PT821A1. THE NAME ON THE SIDE OF THE TRUCK WAS "LEE'S EXCAVATING" AND THERE WAS A REBEL FLAG COVERING THE ENTIRE FRONT OF THE TRUCK.

  • Showing the 5 most recent of 12.
• Service Brakes11

  5 involved a crash

  • Filed Jul 2020

    WHILE TRANSPORTING MY 27FT CAMPER TO CAMPGROUND, MULTIPLE TIME DURING TRANSPORTATION THE BREAKS HAD TO BE PUSHED CLEAR TO THE FLOOR AND WERE NOT ACTIVATING BREAK SYSTEM! VERY SCARY!! ALSO HAPPENED AGAIN AFTER RETURNING HOME AND NO CAMPER ATTACHED WHILE ON VERY WINDING AND STEEP ROUTE!!

  • Filed Jan 2016

    FRONT BRAKES WORE OUT ON BOTH OUTBOARD PADS. INBOARD PADS ARE ALMOST NEW.TRUCK HAS 32,000MI. I BOUGHT IT NEW. DEALER SAID CALIPERS WERE NOT SLIDING. I CHECKED THE BRAKES MYSELF AND FOUND THAT NOT TRUE. I REPLACED THE PADS AND ROTORS MYSELF AND TOOK PICTURES AND SAVED ALL PARTS. THERE MUST BE A REASON, AND I CAN'T BE THE ONLY ONE.

  • Filed Jan 2016

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING 35 MPH, THE BRAKES FAILED WITHOUT WARNING. THE BRAKE PEDAL BECAME STIFF AND UNRESPONSIVE. THE CONTACT HAD TO PLACE EXCESSIVE PRESSURE ON THE BRAKE PEDAL JUST TO GET THE VEHICLE TO SLOW DOWN. THE CONTACT ALSO STATED THAT THE BRAKES MADE A GRINDING NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 43,000.

  • Filed Dec 2015

    WHILE DRIVING MY 2014 CHEVY SILVERADO, I HAVE HAD 3 INSTANCES WHERE THE STABILITY CONTROL LIGHT CAME ON AND I SUDDENLY LOST LOST ALL STEERING AND BRAKES. WITHIN A 2-3 SECONDS THE CLUSTER AND RADIO WENT DEAD AND THEN THE ENGINE STOPPED. I HAD NO ABILITY TO CONTROL THE VEHICLE. I TOOK THE VEHICLE TO THE DEALER AND THEY STATED THE LOGS SHOWED 1 1/2 PAGES OF VEHICLE COMMUNICATIONS ERRORS INCLUDING LOSS OF COMMUNICATIONS TO STEERING, LOSS OF COMMUNICATIONS TO BRAKES, ETC. AFTER 8 DAYS OF ANALYSIS, THE DEALER NOTIFIED ME THAT THIS WAS A KNOWN ISSUE WITH GM AND THAT THERE IS AN ACTIVE PI NUMBER FOR THE ISSUE. HOWEVER, THERE IS NO KNOWN RESOLUTION FOR THE ISSUE. BECAUSE THERE IS NO KNOWN SOLUTION, THEY ASKED ME TO COME PICK UP THE VEHICLE AND CONTINUE DRIVING IT AND THEY WILL CONTACT ME WHEN A SOLUTION IS FOUND. WHEN I ASKED IF THEY UNDERSTOOD THAT I COULD LOSE CONTROL OF THE VEHICLE AND POTENTIAL KILL MYSELF, A FAMILY MEMBER OF ANOTHER DRIVER THEY ONLY TOLD ME THAT THEY HAD NO OTHER SUGGESTIONS. I ESCALATED TO GM CUSTOMER CARE AND THEY ASSURED ME THAT BECAUSE THERE ARE NO OPEN RECALLS ON MY VEHICLE FOR THIS ISSUE, IT WAS COMPLETELY SAFE TO DRIVE AND THAT I SHOULDN'T WORRY. A SEARCH OF THE INTERNET REVEALED MANY PEOPLE WHO HAVE HAD THE EXACT SAME EXPERIENCE AND WHO WERE TOLD TO CONTINUE DRIVING THE VEHICLE. ONE EVEN STATED THAT THEY HIT A PEDESTRIAN AFTER LOSING CONTROL OF THE TRUCK. THIS ISSUE IS OBVIOUSLY A HUGE SAFETY RISK AS THE DRIVER CAN LOSE COMPLETE CONTROL OF THE VEHICLE AT ANY SPEED.

  • Filed Jul 2015

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TRAILER'S ELECTRIC SERVICE BRAKE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,900.

  • Showing the 5 most recent of 11.
• Vehicle Speed Control10

  3 involved a crash

  • Filed May 2017

    WHILE DRIVING THE VEHICLE THE CHECK ENGINE LIGHT COMES ON, THE STABILITRAK LIGHT COMES ON AND THE VEHICLE SHUTS OFF. WITHIN SECONDS THE ENGINE RESTARTS. THE MOST COMMON OCCURRENCE IS WHEN TRAVELING ON BUMPY ROADS. WHEN THIS HAPPENS AT FREEWAY SPEEDS, THE SAME WILL HAPPEN, AND THE CRUISE CONTROL WILL DISCONNECT, AND CANNOT BE RESET UNTIL AROUND 30 MINUTES. AGAIN, THE ENGINE WILL DIE AND IMMEDIATELY RESTART. THIS IS HAPPENING MUCH MORE FREQUENTLY LATELY. THE VEHICLE HAS APPROXIMATELY 95,000 MILES ON THE ODOMETER.

  • Filed Jan 2015

    I WAS GOING NORTH WHEN A VEHICLE SUDDENLY STOPPED IN FRONT OF ME. I BRAKED AS QUICKLY AS POSSIBLE, THE 2014 CHEVY SILVERADO THAT I WAS DRIVING ONLY SLOWLY CAME TO A STOP. UNFORTUNATELY, I REARENDED ANOTHER VEHICLE. THANKFULLY I HAD NOT GOTTEN UP TO THE SPEED LIMIT (30MPH) AND WAS ONLY GOING 20MPH. MY TRUCK WOULD NOT BRAKE QUICKLY. NO SCREECHING TIRES, NO BLACK MARKS ON THE ROAD. THE STOP WAS SO SLOW THAT I HAD TIME TO TURN THE STEERING WHEEL AND ONLY DAMAGE PART OF MY FRONT END. THE GRILL, BUMPER, AND HOOD WERE SMASHED IN. NO AIRBAGS CAME OUT OF THE TRUCK, AND MY ONSTAR SERVICE SENSOR DID NOT GO OFF. AFTER COLLIDING WITH THE VEHICLE MY 2014 CHEVY SHUT OFF BY ITSELF. I HAD THE BRAKE STILL DEPRESSED & PUT THE TRUCK INTO PARK. *TR

  • Filed Jan 2015

    I WAS GOING NORTH WHEN A VEHICLE SUDDENLY STOPPED IN FRONT OF ME. I BRAKED AS QUICKLY AS POSSIBLE, THE 2014 CHEVY SILVERADO THAT I WAS DRIVING ONLY SLOWLY CAME TO A STOP. UNFORTUNATELY, I REARENDED ANOTHER VEHICLE. THANKFULLY I HAD NOT GOTTEN UP TO THE SPEED LIMIT (30MPH) AND WAS ONLY GOING 20MPH. MY TRUCK WOULD NOT BRAKE QUICKLY. NO SCREECHING TIRES, NO BLACK MARKS ON THE ROAD. THE STOP WAS SO SLOW THAT I HAD TIME TO TURN THE STEERING WHEEL AND ONLY DAMAGE PART OF MY FRONT END. THE GRILL, BUMPER, AND HOOD WERE SMASHED IN. NO AIRBAGS CAME OUT OF THE TRUCK, AND MY ONSTAR SERVICE SENSOR DID NOT GO OFF. *TR

  • Filed Dec 2014

    WHILE MOVING FROM A STOP THE TRUCK SOMETIMES LAGS IN ACCELERATION WHICH MAY CAUSE THE OPERATOR TO DEPRESS THE ACCELERATOR FURTHER THAN REQUIRED TO ENTER TRAFFIC. THIS CONDITION ALSO MAY CAUSE A SHORT ACCELERATION DELAY WHEN PULLING INTO TRAFFIC THAT CAN BE UNEXPECTED BY THE OPERATOR. I HAVE BEEN SURPRISED MANY TIMES BY THIS OPERATOR DISCONNECT ACCELERATING FROM A STATIONARY POSITION. AFTER DRIVING MY NEW TRUCK 900 MILES I INVESTIGATED THE ACCELERATOR PEDAL ASSEMBLY BRACKET TO FIND THAT THE ENTIRE BRACKET IS NOT PROPERLY FASTENED STRUCTURALLY TO THE FIRE WALL BY DESIGN. I INSPECTED MY TRUCK ON 12/23/14 AND FOUND THIS PROBLEM, THE ACCELERATOR PEDAL BRACKET FLEX ON MY TRUCK LOOKS TO BE ~3/4" TO 1" BEFORE THE ELECTRONIC LINKAGE ENGAGES. THE PEDAL TIP-IN ENGAGEMENT HAS TO FLEX THE MOUNTING BRACKET BEFORE THE ELECTRONIC ACCELERATION SWITCH ENGAGES. I CAN'T BELIEVE THE GM ENGINEERING AND DESIGN TEAM'S WOULD APPROVE OF SUCH A FLIMSY MOUNTING BRACKET FOR THIS IMPORTANT PART OF BASIC MOTOR VEHICLE OPERATION. I FEEL OVER TIME AND USAGE THAT THIS BRACKET MAY COMPLETELY FAIL AS CURRENTLY DESIGNED. I COULD SHIM AND INSTALL ADDITIONAL HARDWARE TO CORRECT THIS SAFETY ISSUE, BUT I FEEL THIS DESIGN ISSUE SHOULD BE ADDRESSED WITH GM BEFORE SOMEONE HAS A CRASH OR WORST. *TR

  • Filed Oct 2014

    I STARTED HEARING SOME TICKING. AND NO BIG DEAL THE NEXT DAY THE MOTOR JUST VIBRATED AND THEM STOPPED ACCELERATING, STARTED RATTLING. FREAKED ME OUT BIG TIME, I'VE ONLY HAD THE VEHICLE FOR ABOUT 2 MONTHS. I'M NO MECHANIC, BUT THIS AIN'T NORMAL. I FEAR THE WORST. *TR

  • Showing the 5 most recent of 10.
• Wheels9

  • Filed Jan 2016

    VIBRATION AT HWY SPEEDS, TIRES REBALANCED ROTATED AND BALANCED AT THREE DIFFERENT PLACES INCLUDING DEALER TWICE. ALL PLACES SAY TIRES R BAD BUT WILL NOT HELP IN REPLACING THEM UNLESS I BUY OTHER TIRES. THEY ONLY HAVE 15,000 MILES ON THEM. I FEEL GOODYEAR SHOULD REPLACE THESE TIRES.

  • Filed Jan 2016

    BETWEEN THE ROAD SPEEDS OF 45-65 MPH THE VEHICLE VIBRATES THE FRONT END SHAKES THE VEHICLE DOES IT IN ANY ROAD CONDITION AND WEATHER THE VEHICLE HAS BEEN TO THE DEALER TWICE AND TIRES BALANCED AND ROTATED 3 TIME TO NO AVAIL

  • Filed Oct 2015

    THE VEHICLE HAS AN ESTABLISHED, MEASUREABLE AND DOCUMENTED VIBRATION PROBLEM THAT RANDOMLY INCREASES & DECREASES IN APPLITUDE & FREQUENCY AT ALL SPEEDS. GM IS UNABLE TO RESOLVE AFTER 12 DEALER ATTEMPTS TO ADDRESS, INCLUDING MULTIPLE SETS OF TIRES, REAR DIFFERENTIAL, DRIVE SHAFTS AND SHOCK ABSORBERS ALL FAILING TO RESOLVE THE ISSUE. GM STATED VIBRATION IS INHERENT TO THE DESIGN AND NO FURTHER ACTION NEEDED OR WILL BE TAKEN EVER FOR VIBRATION, REGARDLESS OF CIRCUMSTANCE. SUCH A VIBRATION IS A SIGNIFICANT SAFETY DEFECT BECAUSE IT IS ESSENTIALLY LIKE CUTTING WIRES TO WARNING TELL-TALES BY REMOVING A DRIVER'S ABILITY TO DISCERN TIRE/SUSPENSION/POWERTRAIN/STEERING PROBLEMS THAT CAN ONLY BE IDENTIFIED BY FEELING A VIBRATION (SUCH AS A LOOSE WHEEL OR DAMAGED SUSPSENSION COMPONENTS) PRIOR TO A CATASTROPHIC EVENT, ESPECIALLY AT HIGH SPEEDS. NOT ONLY FOR THE VEHICLE OCCUPANTS, BUT ALSO FOR ANY ROAD USER WHEN IT RESULTS IN THE DRIVER LOOSING CONTROL OF THE VEHICLE. GM'S OWN ATTEMPTS TO FIX THE VEHICLE WITH THE LIST OF PARTS ABOVE IRREFUTABLY SUPPORTS THE INABILITY FOR A DRIVER TO IDENTIFY THE SOURCE OF A VIBRATION. IF EXPERIENCED TECHNICIANS AND SUBSEQUENT CORPORATE ENGINEERS CANNOT RECOGNIZE THE VIBRATION AS BEING DIFFERENT FROM WHEELS, SUSPENSION, POWERTRAIN; THEN A NORMAL DRIVER WILL HAVE NO SUCH WARNINGS AVAILABLE SHOULD A POTENTIALLY CATASTROPHIC SAFETY ISSUE BE PRESENT. FURTHER, SINCE GM REFUSES TO ADDRESS ANY FURTHER VIBRATION ISSUES WITH THIS VEHCILE, IT IS LIKE HAVE A AIRBAG WARNING TELL-TALE CONTINUOUSLY ILLUMINATED WHETHER OR NOT A PROBLEM EXISTS & GM STATING TO JUST LIVE WITH IT. IN OTHER WORDS, IF I GET A LOOSE WHEEL, I GUESS GM FIGURES I WILL KNOW IT WHEN IT FALLS OFF. IN ADDITION, TO SAFETY DEFECT DESCRIBED ABOVE, THE VIBRATION IS AN EXTREME SOURCE OF DRIVER DISTRACTION & DRIVER RAGE AS ATTEMPTS ARE MADE TO PRODUCE AND/OR REDUCE THE VIBRATION WHILE DRIVING.

  • Filed Sep 2015

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT WHEELS. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT IT COULD BE THE TIRES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6.

  • Filed Aug 2015

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT FAILED AND THE TIRES NEEDED TO BE REPLACED. IN ADDITION, THE DRIVE LINE NEEDED TO BE ALIGNED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600.

  • Showing the 5 most recent of 9.
• Seats7

  1 involved a crash

  • Filed Mar 2015

    TL*THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE BACKING OUT OF A PARKING SPACE AT APPROXIMATELY 5 MPH, THE POWER SEATS AND MIRRORS BEGAN TO MOVE WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A TELEPHONE POLE. THE CONTACT DID NOT SPECIFIED IF THERE WERE ANY INJURIES OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT A WIRE CONNECTED TO THE SEAT MODULE WAS PINCHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,855. UPDATED 04/10/15*LJ UPDATED 9/27/2017*CN

  • Filed Jan 2015

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE REVERSING, THE DRIVER'S SEAT BECAME UNLATCHED AND MOVED FORWARD INDEPENDENTLY CAUSING THE CONTACT TO BE THROWN AGAINST THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS NOT AVAILABLE.

  • Filed Oct 2014

    THE VEHICLE HAS A SHAKE AND VIBRATION IN THE SEATS, STEERING AND SUSPENSION AT INTERSTATE SPEEDS OF 65 MPH AND ABOVE ON SMOOTH ROADS IT HAS HAD THE SHAKE AND VIBRATION SINCE THE DAY I BOUGHT IT NEW. *TR

  • Filed Sep 2014

    DRIVER SEAT LOWER CUSHION ROCKS LEFT AND RIGHT AS WELL AS FRONT TO BACK. TOOK VEHICLE IN TO DEALER ON 9/3/14 AND WAS FIXED ON 9/5/14. THE SEAT FELT STURDY UPON PICK UP FROM DEALER. HAVE DRIVEN APPROX 30 MILES SINCE PICKING UP ON 9/5/14. SEAT IS NOW DOING SAME MOVEMENTS AS BEFORE. I HAVE FILED A CLAIM WITH GM CUSTOMER CARE AND THEY STATE THERE IS NOT A FIX FOR THE SEATS AT THIS TIME. I FEEL THIS IS A SAFETY HAZARD AND POTENTIAL CRITICAL FAILURE DURING A CRASH. *TR

  • Filed Jun 2014

    WHEN TURNING THE SEAT POPS AND MOVES IN THE DIRECTION YOU ARE TURNING. THE DEALER COULD NOT DUPLICATE. I ADDRESSED IT AGAIN 7-8 MONTHS LATER AND THE DEALER STATED THERE IS NO FIX. THEY SAID IT ONLY HAPPENS WHEN THE SEAT IS IN THE TOP ADJUSTMENT POSITION, THIS IS INCORRECT, IT HAPPENS AT ALL ADJUSTMENTS AS I HAVE TRIED THEM ALL. NEEDLESS TO SAY, THIS WILL GET YOUR ATTENTION ENOUGH TO THINK SOMETHING IS HAPPENING AND YOU JUST CANNOT GET USED TO IT ALMOST A YEAR LATER. IT SCARED MY WIFE AND DAUGHTER ENOUGH TO WHERE THEY WILL NOT DRIVE IT ANY LONGER. *TR

  • Showing the 5 most recent of 7.
• Electronic Stability Control (esc)5

  • Filed Apr 2016

    WAS DRIVING TO PHYSICAL THERAPY. PULLED UP TO A STOP LIGHT AND "STABILITRACK FAILURE" POPED UP. WAS PULLING INTO THE DOCTORS OFFICE NOT 8 MIN L8R CAME UP AGAIN BUT THIS TIME STEERING WHEEL LOCKED UP THEN UN LOCKED THEN LOCKED UP MULTIPLE TIMES WHILE I WAS TRYING TO PULL INTO A PARKING SPACE. THANKFULLY I WAS GOING AT AN EXTREMELY LOW SPEED AND I COULD CONTROL THE VEHICLE BETWEEN IT LOCKING AND UNLOCKING. WHEN I LEFT THE DOCTORS OFFICE I NOTICED MY SETTINGS RESET. EX DASHBOARD DISPLAY SHOWED THE RADIO STATION INSTEAD OF THE FUEL ECONOMY. I SIMPLY CHANGED IT AND NOTICED THE COMPUTER ERASED MY PREVIOUS FUEL ECONOMY. I'M ASSUMING THEIRS SOME MALFUNCTION BETWEEN THE COMPUTER AND THESE SYSTEMS. AND FROM THE LOOKS OF IT MY VEHICLE ISN'T THE ONLY VEHICLE WITH THIS ISSUE. NOW MY CHECK ENGINE LIGHT IS ON AND I'LL BE TAKING THIS BACK TO THE DEALER AND IT WILL BE FIXED AND NEVER HAPPEN AGAIN OR I WON'T PURCHASE ANOTHER GM VEHICLE.

  • Filed Mar 2016

    WHY CAN,T THE DEALERSHIP FIND THE PROMBLE

  • Filed Sep 2015

    FIRST INCIDENT THE STABILITRACK SERVICE LIGHT FLASHED SO FAST I COULD BARELY READ IT.. SECOND INCIDENT HAPPENED ON SEPTEMBER 20,2015 AND IT HAPPENED TWICE. THE STABILITRACK LIGHT CAME ON AGAIN BUT THIS TIME THE DOOR LOCKS LOCKED AND UNLOCKED , LIGHTS WENT OFF AND ON , RADIO WENT OFF AND ON AND IT STALLED THE ENGINE ALMOST AS IF THE VEHICLE SHORTED OUT. LUCKILY I WAS PULLING INTO A PARKING LOT BECAUSE I HAD NO CONTROL. I APLLIED THE BRAKE AND PUT THE VEHICLE IN PARK AND IT RESTARTED. ABOUT 45 MINUTES LATER IT DID THE SAME EXACT THING AS I WAS PULLING INTO MY DRIVEWAY. IT IS AT THE DEALERSHIP NOW.

  • Filed Aug 2014

    BAD SHAKE AT HIGHWAY SPEEDS, BALANCING TIRES DIDN'T HELP, FAULTY STEERING COMPONENTS COULD BE A SAFETY ISSUE.

  • Filed Jun 2014

    DROVE 15 MILES TO STORE. SHOPPED. STARTED HOME ENGINE LIGHT CAME ON. TCL LIGHT STAYING ON AND TRUCK SHAKING WILL BARELY RUN. *TR

• Seat Belts4

  3 involved a crash

  • Filed Jul 2023

    Stopped on a level surface, at a fuel station/bathroom stop, 6 year old granddaughter in booster seat behind driver in back seat. The seat belt was released and retracted tight over the booster seat arm rest and would not release to allow child out of the seat and child began to panic, had to cut seatbelt to get upset child out!

  • Filed Mar 2022

    The contact owns a 2014 Chevrolet Silverado 2500. The contact stated while driving at 45-49 MPH, with cruise control mode, he sustained a seizure and became unconscious. The vehicle veered off the road, drove over a curb and landed into a 6-foot ditch. The vehicle then drove over three driveways and crashed into a tree while the contact was unconscious. The air bags failed to deploy. There was no further information provided. The contact stated that the incident occurred within 175 yards. The contact was transported out of the vehicle and to the hospital by emergency units. The contact sustained a broken sternum caused by the seat belt. The contact was unsure whether a police report was filed. The vehicle was towed to a body shop; however it was not repaired. An unknown dealer was notified of the failure and contacted the manufacturer. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 21V054000 (Air Bags).The manufacturer contacted the contact and advised him that the issue would be submitted to another claim department. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 233,000.

  • Filed Mar 2015

    TL* THE CONTACT OWNED A 2014 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT REACHED OVER TO TURN THE HEAT OFF AND THE VEHICLE WENT OFF THE ROAD, DOWN A HILL, AND INTO A DITCH. THE VEHICLE CONTINUED ON UNTIL IT CRASHED INTO A CABLE THAT WAS CONNECTED TO A TELEPHONE POLE. THE TELEPHONE POLE SPLIT IN HALF. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS BACK, KNEE, AND HIP THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,956.

  • Filed Jun 2014

    MY WIFE & SISTER WERE RUN OFF THE ROAD . THEY WENT UP A DITCH & HIT A COLVURT . THE SEATBELTS DID NOT LOCK IN PLACE & AIR BAGS DID NOT INFLATE . THIS WAS A LOANER TRUCK FROM DEALER . IT WAS A 2014 4 DOOR CHEVY SILVERADO FROM LUCAS CHEVY IN COLUMBIA TN. 38401 . I THINK THE WAS SOME SORT OF TROUBLE WITH THIS HAPPENING . PLEAS CALL FOR COMPLETE INFO ON THIS . *TR

• Exterior Lighting4

  • Filed Feb 2020

    SINCE OWNING THIS TRUCK BRAND NEW IN 2014 I HAVE REPLACED BOTH DRIVERS SIDE AND PASSENGER SIDE FRONT HEAD LAMPS A MULTITUDE OF TIMES. TOO MANY TO COUNT. SOMETIMES THEY LAST A COUPLE MONTHS, SOMETIMES LONGER. THIS IS ABSURD.

  • Filed Mar 2016

    WHY CAN,T THE DEALERSHIP FIND THE PROMBLE

  • Filed Jan 2015

    WE PURCHASED THIS 2014 CHEVY SILVERADO CREW CAB IN JANUARY OF 2014 IT WAS DRIVEN BY THE GENERAL MANAGER OF THE LOCAL CHEVY DEALERSHIP IT HAD APPROXIMATELY 3500 MILES ON IT ,THE ISSUES STARTED AS SOON WE GOT IT HOME 1)THE ALARM WENT OFF WHILE SITTING IN OUR DRIVE WAY (NO ONE AROUND IT DAYLIGHT) 2)THE HEAD LIGHTS WENT OUT WHILE DRIVING IT AT NIGHT 3)THE SPEAKER WOULD CRACKLE WHEN YOU OPEN THE DOORS 4)THE DOORS WOULD NOT UNLOCK WHEN VEHICLE WAS PUT IN PARK 5) NOISE FROM THE TRANSMISSION BUT THE DEALERSHIP CALLED IT NORMAL 6)TRANSMISSION WOULD SHIFT WITH A THUD SOMETIMES DEALERSHIP SAID TRANSMISSION HAD TO LEARN OUR DRIVING HABITS 7)HORN WOULD START OFF STRONG THEN DIE TO A MUFFLE 8)FILM ON THE INSIDE OF THE WINDSHIELD AND THE SMELL OF COOLANT INSIDE THE VEHICLE BUT THE DEALERSHIP SAYS IT CAN'T DUPLICATE THE PROBLEM BUT CAN SEE THE FILM ON THE WINDSHIELD 8)4 WHEEL DRIVE WAS MAKING A RUMBLING NOISE THE BEARING HAS TO BE SHIPPED FROM GM BECAUSE THE PART IS NOT AVAILABLE YET 9 )THE HEATED SEATS QUIT HEATING 10) THE DOORS COULD NOT BE UNLOCKED FROM INSIDE THE VEHICLE I HAD TO USE THE REMOTE ENTRY TO GET IN THE PERSON INSIDE THE VEHICLE COULD NOT GET THE DOORS TO UNLOCK 11)THE TURN SIGNALS QUIT WORKING THE SOCKETS HAD TO BE REPLACED 12) I AM SURE I FORGOT SOMETHING BUT THIS IS THE LIST OF ISSUES THAT I COULD REMEMBER . WE HAVE CONTACTED GM DIRECTLY BUT THEY ARE PRETTY MUCH WORTHLESS AT THIS POINT NO ONE HAS DIED YET THAT I KNOW OF AND UNTIL THEN GM WILL NOT TAKE OWNERSHIP OF THESE ISSUES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed Nov 2014

    2014 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO FAULTY HEADLIGHTS. *TGW THE CONSUMER STATED THE HEADLIGHTS WENT OUT, WHILE HER SON WAS DRIVING. *JB

• Tires2

  • Filed Mar 2024

    LT295/65R20 Two Nitto Grappler G2 which were on the rear of my truck, the internal belts of the tire have separated, causing a buckle of the tire. The separation caused a bouncing rough ride. This is a safety issue when riding the vehicle and I believe eventually it would have blown. The two tires were replaced by Discount Tire under my extended warranty that I purchased with the tires. I did contact Nitto Tire and attempted to have them replace the remaining front tires, I believe they will be separating very soon. Nitto refused to replace the tires, due to the tires being over 5 years old. The tires are not worn and have 11/32’s thread. I believe Nitto has a problem with the tires separating and should be addressed.

  • Filed Nov 2014

    PURCHASED SILVERADO NEW OCT 2014. DRIVING DRY CLEAN HIGHWAY, APPROX. 35 MPH, REAR RIGHT TIRE COMPLETELY EXPLODED. DID NOT HIT ANYTHING OR ANYONE, JUST BLEW. TIRE WAS A BRIDGESTONE H/L 684 II THAT CAME ON TRUCK AT TIME OF PURCHASE FROM CHEVROLET DEALERSHIP. OF COURSE TIRES ARE NOT COVERED UNDER WARRANTY. *TR

• Traction Control System2

  • Filed Jan 2023

    The contact owns a 2014 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the vehicle was hesitating while depressing the accelerator pedal. The contact stated that the Service Stabili-trak message was displayed on the instrument panel. The contact diagnosed the vehicle and determined that the traction control module was defective. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 170,000.

  • Filed Dec 2016

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE ENGINE STARTED RATTLING, AND THE ENGINE AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,210.

• Equipment2

  1 involved a crash

  • Filed Apr 2015

    THE RECEPTION FOR THE RADIO IS HORRIBLE IN BOTH FM AND FM-HD. GM SUPPOSEDLY HAS A REPROGRAM FOR FM ONLY BUT NOT HD... *TR

  • Filed Mar 2014

    2014 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF PEDAL ADJUSTMENT. *SMD THE CONSUMER STATED THE CARGO LIGHT BUTTON AND PEDAL ADJUSTMENT BUTTON DID NOT WORK, ONLY A DAY AFTER PURCHASING THE VEHICLE. THE CONSUMER AND HER HUSBAND THEN DECIDED TO TAKE A DRIVE. WHEN HER HUSBAND PUT THE TRUCK IN REVERSE, AND LIKE HE ALWAYS DID, HE SLOWLY TOOK HIS FOOT OFF THE BRAKE, AND LET THE TRUCK IDLE BACKWARDS. HOWEVER, WHEN HE DID, THE BRAKE PEDAL IMMEDIATELY ADJUSTED UP FOR A VERY SHORT PERSON AND THE ACCELERATOR PEDAL WENT TO THE FLOOR, AND THE VEHICLE SHOT OUT OF THE GARAGE VERY FAST. THE CONSUMER WAS INFORMED BOTH PEDALS ADJUSTED TOGETHER, BUT THAT WASN'T THE WAY IT SEEMED. HE IMMEDIATELY TRIED TO HIT THE BRAKE, BUT IT WAS ADJUSTED UP SO HIGH, HE COULDN'T GET HIS FOOT ON IT, UNTIL THEY WERE ALMOST THROUGH THE CARPORT AND THE VEHICLE STRUCK ONE OF THE STEEL POSTS OF THE CARPORT, DOING SEVERAL THOUSANDS DOLLARS OF DAMAGE. THE NEXT MORNING, THE VEHICLE WAS TOWED TO THE DEALER, FOR AN INSPECTION. THE NEXT DAY, THE DEALER CALLED, STATING THEY WERE UNABLE TO FIND A PROBLEM. ALSO, THE NAVIGATION SYSTEM WOULD NOT SAVE AN ADDRESS. UPDATED 03/27/14

• Visibility2

  • Filed Sep 2014

    2014 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO SERIOUS ISSUE WITH LIGHTS ON THE CLIMATE CONTROL KNOBS. *SMD THE CONSUMER STATED AT NIGHT, THE LIGHTS ON THE CLIMATE CONTROL KNOBS WOULD REFLECT IN THE REAR WINDOW AND BOUNCE BACK INTO THE INSIDE MIRROR MAKING IT IMPOSSIBLE TO SEE ANYTHING IN THE INSIDE REAR VIEW MIRROR. *JB

  • Filed Mar 2014

    I NOTICED THAT THE HEATER DOESN'T WORK IN THE TRUCK WHEN IT IS COLD OUTSIDE. TODAY IT IS 23 DEGREES AND IT DIDN'T WORK. SEEMS THE LOWER THE SPEED OF THE FAN THE WARMER THE AIR IS. IT ACTUALLY WARMED UP IN THE TRUCK WHILE DRIVING WHEN THE FAN SPEED WAS OFF. *TR

• Interior Lighting1

  • Filed Jun 2021

    The contact owns a 2014 Chevrolet Silverado. The contact stated while entering their vehicle after a rainstorm, they noticed water leaking into the interior of the rear section of the vehicle. A puddle of water was on the floor. The contact stated the water seems to be seeping into the interior from the third rear brake light sealing from the outside of the vehicle. The vehicle was not diagnosed or repaired. The manufacture was not made aware of the failure. The failure mileage was 81,000.

• Latches/Locks/Linkages1

  • Filed Jan 2015

    MY SILVERADO DOESN'T HAVE CHILD DOOR LOCKS, AND EVEN WHEN THE DOORS ARE LOCKED, IF YOU PULL THE HANDLE TWICE IT OPENS THE DOOR. MY TWO YEAR OLD OPENED THE DOOR ON THE HIGHWAY AND SCARED US SO BAD WE NEARLY WRECKED. NOW HIS CAR SEAT IS IN THE MIDDLE BUT THIS IS A VERY UNSAFE DESIGN. *TR

• Engine And Engine Cooling1

  • Filed Sep 2014

    AFTER VEHICLE SITS IN HOT SUNLIGHT FOR EXTENDED PERIOD OF TIME, AND AC IS RAN-- THERE IS A LOUD "POPPING NOISE" FROM THE CENTER AREA OF THE DASH. THE SOUND IS VERY SIMILAR TO A ROCK OR OBJECT HITTING THE WINDSHIELD. THIS ISSUE HAS CONTINUED AND RECENTLY TOOK VEHICLE IN FOR OTHER RECALL ISSUE AND HAD THEM CHECK THIS. THE SERVICE ADVISER FIRST TOLD ME THEY DUPLICATED THE ISSUE AND WOULD HAVE TO DISMANTLED THE DASH FOR FURTHER DIAGNOSTICS. THE VEHICLE WAS IN THE SHOP FOR OVER A WEEK, AND THEY TOLD ME THE ISSUE SEEMED CORRECTED. THE COMPLETED SERVICE TICKET INDICATES PROBLEM COULD NOT BE DUPLICATED OR DETERMINED. THE DAY I DROVE HOME FROM THE SHOP THE VEHICLE MADE THIS SAME NOISE THREE TIMES. I WILL BE TAKING VEHICLE TO DIFFERENT GM DEALER FOR FOLLOW UP. *TR

• Hydraulic1

  1 involved a crash

  • Filed Mar 2014

    2014 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF PEDAL ADJUSTMENT. *SMD THE CONSUMER STATED THE CARGO LIGHT BUTTON AND PEDAL ADJUSTMENT BUTTON DID NOT WORK, ONLY A DAY AFTER PURCHASING THE VEHICLE. THE CONSUMER AND HER HUSBAND THEN DECIDED TO TAKE A DRIVE. WHEN HER HUSBAND PUT THE TRUCK IN REVERSE, AND LIKE HE ALWAYS DID, HE SLOWLY TOOK HIS FOOT OFF THE BRAKE, AND LET THE TRUCK IDLE BACKWARDS. HOWEVER, WHEN HE DID, THE BRAKE PEDAL IMMEDIATELY ADJUSTED UP FOR A VERY SHORT PERSON AND THE ACCELERATOR PEDAL WENT TO THE FLOOR, AND THE VEHICLE SHOT OUT OF THE GARAGE VERY FAST. THE CONSUMER WAS INFORMED BOTH PEDALS ADJUSTED TOGETHER, BUT THAT WASN'T THE WAY IT SEEMED. HE IMMEDIATELY TRIED TO HIT THE BRAKE, BUT IT WAS ADJUSTED UP SO HIGH, HE COULDN'T GET HIS FOOT ON IT, UNTIL THEY WERE ALMOST THROUGH THE CARPORT AND THE VEHICLE STRUCK ONE OF THE STEEL POSTS OF THE CARPORT, DOING SEVERAL THOUSANDS DOLLARS OF DAMAGE. THE NEXT MORNING, THE VEHICLE WAS TOWED TO THE DEALER, FOR AN INSPECTION. THE NEXT DAY, THE DEALER CALLED, STATING THEY WERE UNABLE TO FIND A PROBLEM. ALSO, THE NAVIGATION SYSTEM WOULD NOT SAVE AN ADDRESS. UPDATED 03/27/14

• Visibility/Wiper1

  • Filed Nov 2013

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE WINDSHIELD SUDDENLY BECAME FOGGY. THE CONTACT ACTIVATED THE DEFROSTER BUT IT ONLY CLEARED THE DRIVER'S SIDE OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION HOWEVER, THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,600.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.