2010 Chevrolet Silverado 2500HD

What owners should know

Covers 2007–2010 · 6.6L Duramax LMM diesel and 6.0L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2010 Chevrolet Silverado 2500HD. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Worn idler arm and pitman arm

  Moderate DIY

  Signs: Loose, wandering steering, clunks, play in the steering wheel.

  Fix: Replace the idler arm and pitman arm, and check tie rods. Many owners add an idler arm support brace. Get an alignment afterward.

  Shop: idler armShop: pitman armShop: idler arm support kit▶ How-to videos

• Passenger airbag inflator recall

  Dealer (recall)

  Signs: No warning. The inflator can rupture in a crash.

  Fix: Covered by GM recalls. A dealer replaces the airbag for free.

  May be covered free by recall 15V324000 / 20V011000. Check the VIN at nhtsa.gov/recalls.

• Transmission cooler line leaks (diesel)

  Moderate DIY

  Signs: Transmission fluid dripping near the radiator, low fluid.

  Fix: Replace the cooler lines, usually where the rubber hose meets the metal crimp.

  Shop: Duramax transmission cooler lines▶ How-to videos

• Cracked dashboard

  Easy DIY

  Signs: Cracks across the dash top, especially near the passenger airbag.

  Fix: Cover it with a molded dash cover or replace the dash pad. Make sure a cover doesn't block the airbag.

  Shop: dash cover▶ How-to videos

• Rusted brake lines

  Hard DIY

  Signs: Heavy scale or swelling on the steel lines along the frame, a soft pedal, or a fluid leak.

  Fix: Replace rusted lines with pre-bent lines or copper-nickel line, then bleed the brakes. Do the whole run, not just the bad spot.

  Shop: brake line kit▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V053000

  General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."

  Risk and fix

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V054000

  General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  Risk and fix

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V050000

  General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  Risk and fix

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

• Equipment

  Apr 2018 · #18V267000

  General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk and fix

  Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

  Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

• Electrical System

  Jul 2014 · #14V407000

  General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.

  Risk and fix

  Risk: If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.

  Fix: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Structure16

  • Filed Sep 2020

    I HAVE A PROBLEM WITH THE TRUCKS BRAKES APPLING THEMSELVES WHILE DRIVING. TOOK THE VEHICLE TO THE DEALER LAST YEAR AND THE REPLACED THE FRONT BRAKES, BRAKES, ROTORS. CALIPERS, LNES . SEEMED TO HELP BUT STILL HAD A PROBLEM WITH BRAKES NOT RELEASING COMPLETE ONE OR ONE WHEELS APPLING BRAKE PRESSURE AT TIMES. HAS GOTTEN WORSE BUT INTERMITTENT. REPORTER TO THE DEALER RIGHT FRONT WHEEL GOT SO HOT IT WAS SMOKING FRIDAY 9/2/20. HAS BEEN ABOUT A YEAR AND 5000 MILES LATER TOOK BACK TO DEALER COULD NOT DUPLICATE THE PROBLEM. RECOMMEND FLUSHING POWER STEERING FLUID WHICH I DID. NOT SURE IF PROBLEM FIXED. ALSO REPORTED SEVERE FRAME RUST DEALER SAID MUST HAVE BEEN UP NORTH. CONTACTED CHEVROLET SAID WHILE THE DEALER HAD THE TRUCK WOULD INSPECT AND ADVISE. NO RESPONSE AFTER 3 DAYS. WILL INCLUDE PICTURES. APPEARS FRAME HAS NO RUST PROTECTION.

  • Filed Nov 2018

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE INTERIOR PASSENGER AND DRIVER SIDE DOOR HANDLES WERE FRACTURED. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHEVROLET (33 W KEMPER RD, CINCINNATI, OH 45246, 513-782-2800) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLES WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 92,000.

  • Filed Apr 2016

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. WHILE ATTEMPTING TO REMOVE THE SPARE TIRE FROM UNDERNEATH THE VEHICLE, THE SPARE TIRE FAILED TO MOVE. AS A RESULT, THE CONTACT HAD TO FRACTURE THE WIRE CABLE THAT HELD THE TIRE IN PLACE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

  • Filed Mar 2016

    THE DASH HAS CRACKED ON THE PASSENGER SIDE OF MY 2008 GMC 3500 DUALLY. THE CRACK IS IN BETWEEN THE AIR BAG AND THE WINDSHIELD. THE CRACK IS ABOUT 1" TO 1 1/2" LONG. THE CRACK APPEARED WHILE THE TRUCK WAS SITTING OUTSIDE.

  • Filed Feb 2016

    "TAKATA RECALL". THE TRUCK HAS A BIG CRACK IN DASH ABOVE INSTRUMENT PANEL. TRUCK HAS 35500 MILES ON IT AND IS ALWAYS STORED IN CLIMATE CONTROLLED SHOP. IT HAPPENED WHILE BEING STORED INSIDE SHOP. NEVER SETS OUT IN THE SUN AND HAS NEVER HAD ARMORALL PROTECTANT ON IT

  • Showing the 5 most recent of 16.
• Air Bags14

  1 involved a crash

  • Filed Oct 2023

    The contact owns a 2010 Chevrolet Silverado. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags). However, the part to do the recall repair was not yet available. The local dealer was contacted. The local dealer-scheduled an appointment but cancelled it due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed Nov 2022

    2010 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED THAT A RECALL WAS PERFORMED ON THE VEHICLE IN OCTOBER 2021, AND IN JULY 2022 WHILE DRIVING THE AIRBAG WARNING LIGHT APPEARED ON THE DASH.

  • Filed Oct 2021

    Takata Recall. The contact owns a 2010 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  • Filed Jul 2021

    Takata recall. The contact owns a 2010 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed Feb 2018

    TAKATA RECALL. IT'S BEEN 2 YEARS SINCE I RECEIVED THE FIRST NOTIFICATION. AT THAT TIME, I CONTACTED THE DEALER AND THEY SAID THAT THE RECALL WAS ACTIVE BUT THEY WERE RUNNING OUT OF PARTS TO FIX THE PROBLEM. SO, I CONTACTED GM CUSTOMER SERVICE AND THEY SAID THAT TAKATA WAS WORKING ON IT AND THEY WOULD SEND A NOTIFICATION ONCE THE PARTS AVAILABLE. I SAW THE ALERT ON DASH BOARD A FEW TIMES BUT I WAS WAITING FOR THE NOTIFICATION UNTIL TODAY 02-12-18. I WAS CHECKING MY CORRESPONDENCE AND I FOUND A NOTICE FROM TK HOLDINGS INC. ABOUT THE BANKRUPTCY PROCEEDING IN JAPAN. SO, I CONTACTED AGAIN THE DEALER AND THEY SAID THE SAME. NO PARTS TO FIX IT!! WHAT ELSE SHOULD I DO? I DON'T WANT TO BE AT RISK IF MY VEHICLE IS NOT SAFE IN CASE OF AN ACCIDENT.

  • Showing the 5 most recent of 14.
• Engine12

  1 involved a fire

  • Filed Jan 2021

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE LIFTERS ON THE CAMSHAFT WAS MAKING A KNOCKING SOUND WHILE THE VEHICLE WAS IDLING. THE CONTACT STATED THAT JIM WERNIG, INC. (2401 OLD U.S. 27 S, GAYLORD, MI 49735, (989) 448-4583) WAS CONTACTED AND INFORMED OF THE FAILED. THE CONTACT WAS PROVIDED INFORMATION OF AN UNKNOWN RECALL. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS THEN INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE 110,000.

  • Filed Mar 2016

    MY OIL PRESSURE SENDING UNIT HAS BEEN REPLACED TWICE IN TWO MONTHS. THE OIL PRESSURE WILL BE FINE WHEN STARTING THE ENGINE COLD THEN GRADUALLY AS THE ENGINE WARMS UP IT DROPS AND DROPS UNTIL THE "LOW OIL PRESSURE" LIGHT COMES ON AND THE DISPLAY SAYS TO STOP ENGINE. AFTER SHUTTING OFF THE ENGINE FOR ONLY A FEW SECONDS AND THEN RESTARTING THE OIL PRESSURE IS BACK AROUND 30 THEN WILL DROP AND DROP AND WILL HAVE TO REPEAT. THIS LAST TIME I WAS DRIVING 80MPH AND THE OIL PRESSURE GAUGE WENT DOWN TO AROUND 5. AS SOON AS IT WAS RESTARTED IT WAS AROUND 30. THE FIRST REPLACEMENT WAS ON 1/19/2016. THIS LAST WAS REPLACED 03/07/2016.

  • Filed Jan 2016

    WINTER OF 2014, SILVERADO WOULD ENGAGE IT'S STABILITRACK CONTROL. WHEN THIS HAPPENS IT SLOWS THE SPEED AT WHICH THE TRUCK COULD GO IF IT SENSED THE ROADS MAY BE ICY. THE TRUCK WOULD MOVE BUT VERY SLOWLY AND IT FELT AS IF YOU HAD NO CONTROL OVER IT. EVEN WHEN BRAKING IT SEEMED TO NOT WANT TO BRAKE. DANGEROUS IF IT FELT TO ENGAGE WHILE ON THE ROAD. WE REMOVED THE FUSE THAT WAS ASSOCIATED TO THE STABILITRACK AND FOR A MOMENT WORKED. THEN WHILE SEARCHING ON YOU TUBE, WE FOUND THAT A SENSOR WAS REPLACED ON OTHER TRUCKS. WE REPLACED THE SENSOR AND IT STOPPED IT. TRUCK HAS BEEN GOOD UNTIL THIS WINTER 2015-2016. NOW THE INTERNAL TEMPERATURE OF THE TRUCK HAS TO BE AT LEAST 33 DEGREES OR HIGHER IN ORDER FOR IT TO START IN THE MORNINGS. OTHERWISE IT IS DEAD. I HAVE TO GET RIDES TO WORK, SINCE I WORK IN TOWN, I AM ABLE TO HAVE SOMEONE DRIVE ME BACK HOME BETWEEN 9AM AND 10AM TO COME GET MY TRUCK, CAUSE BY THAT TIME IT USUALLY IS WARM ENOUGH FOR IT TO START. UNLESS THE WHOLE DAY IS GOING TO BE BELOW 32 DEGREES, WELL THEN I AM JUST [XXX] OUT OF LUCK! THERE ARE NO RECALLS, BUT I KNOW I CAN'T BE THE ONLY ONE WHO IS HAVING THIS PROBLEM. YOU TUBE SHOWS MANY VIDEOS WITH THESE TRUCKS AND HOW AFTER THEY DO ONE THING, IT WORKS,THEN THEY HAVE TO DO ANOTHER AND ANOTHER. I THINK THAT GM NEEDS TO FIX THESE ISSUES FOR FREE. IT SHOULD BE A RECALL. I JUST CAN'T BE DISHING OUT MONEY WHENEVER THE TRUCK DECIDES IT WANTS TO NOT WORK, GM HAS TO KNOW EXACTLY WHAT IS WRONG, INSTEAD OF JUST SAYING ONE THING AND THEN ANOTHER TO GET OUR MONEY. WE ARE ALREADY PAYING FOR THE TRUCK MONTHLY, DON'T THINK GM IS HURTING FOR MONEY. GM DO SOMETHING ABOUT THIS!!!! I HAVE ALWAYS BEEN A LOYAL CHEVROLET CONSUMER, MY THOUGHTS ARE CHANGING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed May 2015

    CHECK ENGINE WARNING LIGHT CAME ON THEN IMMEDIATELY LOST ALL ENGINE POWER COMPLETELY STALLED), ELECTRICAL (EXCEPT HEADLIGHTS), POWER STEERING, POWER BRAKES. ENGINE WOULD NOT RESTART AFTER VEHICLE STOPPED (WENT INTO WALK HOME MODE), NOT EVEN THE HORN WOULD WORK! AFTER ABOUT 20 MINUTES, THE ENGINE WOULD RESTART AND I COULD DRIVE HOME, BUT WITH THE CHECK ENGINE LIGHT ON. I TOOK THE TRUCK TO THE DEALERSHIP THE NEXT DAY. THE REPROGRAMMED THE MAIN COMPUTER. AFTER A FEW DAYS, IT HAPPENED AGAIN! TOOK THE TRUCK BACK TO THE DEALER. THEY SAID THEY WOULD NEED TO ORDER A NEW COMPUTER, THEY REPROGRAMMED THE DEFECTIVE COMPUTER AGAIN AND SAID THEY WOULD CALL WHEN THE NEW ONE WAS IN. THE SAME CONDITION REPEATED ITSELF A FEW MORE TIMES BEFORE THE NEW COMPUTER CAME IN AND THEY REPLACED IT. NO PROBLEMS SINCE. I CONSIDER LOOSING ALL POWER IN A TURN ONTO AN INTERSTATE RATHER DANGEROUS! THE DEALERSHIP CONFIDED MY EXPERIENCE WAS NOT AT ALL UNUSUAL WITH THESE VEHICLES.

  • Filed Apr 2015

    VEHICLE HAS DIFFICULTY STARTING WITH KEY AFTER SITTING FOR 6-8 HOURS. PROBLEM IS LESS FREQUENT WHEN USING FACTORY REMOTE START. STARTER WILL ENGAGE, BUT ENGINE RESPONSE IS SLUGGISH. SOMETIMES ENGINE WILL NOT TURN OVER AT ALL, OTHER TIMES THE ENGINE ENGAGES, BUT DOES SO VERY ROUGH AND CONTINUES WITH A ROUGH IDLE FOR ABOUT 1 MINUTE. ONCE RUNNING, THE ENGINE PERFORMS AS NORMAL AND SUBSEQUENT STARTS ARE GENERALLY SMOOTH AND TROUBLE-FREE. *TR

  • Showing the 5 most recent of 12.
• Unknown or Other11

  • Filed Dec 2016

    MAJOR CRACKING IN THE DASH OF MY TRUCK. STARTED ON THE OF THE PASSANGER SIDE AIRBAG AND HAS SINCE SPREAD. ALSO CRACKING IN FRONT OF THE DRIVER ABOVE THE STEERING WHEEL.

  • Filed Feb 2016

    DASHBOARD CRACKING IN MULTIPLE PLACES AROUND PASSENGER AIRBAG AND DRIVER INSTRUMENT PANEL

  • Filed Feb 2016

    DASHBOARD IS CRACKED RIGHT BY THE PASSENGER AIRBAG ABOUT 2 INCHES LONG. LEFT TOP CORNER GOING TOWARDS THE WINDOW.

  • Filed Jan 2016

    THREE CRACKS AROUND THE PASSENGER AIRBAG. FIRST CRACKED APPEARED ABOUT 60,000 MILES FOLLOWED BY THE NEXT SMALLER ONE THEN AROUND 85,000 THE LARGER ONE. THIS APPEARS TO BE A COMMON PROBLEM THAT GM IS AWARE OF BUT IS NOT ACCEPTING RESPONSIBILITY FOR THE POTENTIAL SAFETY HAZARD.

  • Filed Jan 2016

    THE DASHBOARD IS CRACKED IN 3 PLACES AROUND THE AIRBAG. THIS COULD POTENTIALLY BE A SAFETY HAZARD IF THE AIRBAG WERE TO DEPLOY SENDING PROJECTILE PIECES OF PLASTIC TOWARDS THE OCCUPANTS OF THE VEHICLE. THE CRACKS IN THE DASHBOARD FORMED DUE TO AN OBVIOUS DESIGN FLAW. THERE WAS NO INCIDENT THAT CAUSED THE CRACKS JUST NORMAL DRIVING.

  • Showing the 5 most recent of 11.
• Electrical System10

  • Filed Mar 2016

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE PARKED, SHE OBSERVED MULTIPLE CRACKS ON THE DASHBOARD NEAR THE STEERING COLUMN AND THE PASSENGER AIR BAG AREA. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

  • Filed May 2015

    CHECK ENGINE WARNING LIGHT CAME ON THEN IMMEDIATELY LOST ALL ENGINE POWER COMPLETELY STALLED), ELECTRICAL (EXCEPT HEADLIGHTS), POWER STEERING, POWER BRAKES. ENGINE WOULD NOT RESTART AFTER VEHICLE STOPPED (WENT INTO WALK HOME MODE), NOT EVEN THE HORN WOULD WORK! AFTER ABOUT 20 MINUTES, THE ENGINE WOULD RESTART AND I COULD DRIVE HOME, BUT WITH THE CHECK ENGINE LIGHT ON. I TOOK THE TRUCK TO THE DEALERSHIP THE NEXT DAY. THE REPROGRAMMED THE MAIN COMPUTER. AFTER A FEW DAYS, IT HAPPENED AGAIN! TOOK THE TRUCK BACK TO THE DEALER. THEY SAID THEY WOULD NEED TO ORDER A NEW COMPUTER, THEY REPROGRAMMED THE DEFECTIVE COMPUTER AGAIN AND SAID THEY WOULD CALL WHEN THE NEW ONE WAS IN. THE SAME CONDITION REPEATED ITSELF A FEW MORE TIMES BEFORE THE NEW COMPUTER CAME IN AND THEY REPLACED IT. NO PROBLEMS SINCE. I CONSIDER LOOSING ALL POWER IN A TURN ONTO AN INTERSTATE RATHER DANGEROUS! THE DEALERSHIP CONFIDED MY EXPERIENCE WAS NOT AT ALL UNUSUAL WITH THESE VEHICLES.

  • Filed Dec 2014

    WHILE DRIVING TO WORK IN HEAVY TRAFFIC, MY 2010 CHEVROLET SILVERADO WITH 27,000 MILE SUDDENLY LOST POWER AND SLOWED FROM 50MPH TO 25MPH IN A MATTER OF SECONDS. DUE TO THE EXTREME REDUCTION IN SPEED WITH OUT MY BRAKE LIGHTS BEING ENGAGED, A VEHICLE FOLLOWING ME HAD TO MAKE AN EMERGENCY MANEUVER, TURN IN THE RIGHT LANE, AND ALMOST STRUCK A THIRD VEHICLE. THREE WARNING MESSAGES WERE GIVEN THAT INCLUDED, ENGINE POWER REDUCED, TRACTION CONTROL OFF AND SERVICE STABILITRACK. THE VEHICLE STARTED TO RUN EXTREMELY ROUGH AND I PULLED INTO A PARKING LOT. WHILE IN THE PARKING, LOT I RESEARCHED THE ABOVE LISTED MESSAGES AND FOUND THAT SEVERAL OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM THAT HAS BEEN LINKED TO THE THROTTLE BODY SYSTEM AND THE INTAKE. I THEN RESEARCHED IF ANY RECALLS HAVE BEEN ISSUED FOR THIS VEHICLE. I FOUND THAT A SERVICE BULLETIN WAS ISSUED BUT NOT A RECALL. I WAS ALSO SURPRISED THAT THIS ISSUE APPEARS TO HAVE NOTHING TO DUE WITH STABILITRACK. I THEN LIMPED THE VEHICLE HOME AT 20 MPH. WHEN THE VEHICLE WOULD SHIFT FROM FIRST TO SECOND GEAR IT WOULD LUNG FORWARD VIOLENTLY. I LATER CALLED THE PITRE GMC, IN ALBUQUERQUE NM, AND SPOKE WITH A SERVICE REPRESENTATIVE. I ASKED HIM IF A RECALLED HAD BEEN ISSUED FOR THESE VEHICLES IN REFERENCE TO THIS TYPE OF INCIDENT. HE STATED THAT HE DID NOT KNOW OF A RECALL BUT I COULD DRIVE IT DOWN TO THEIR SERVICE DEPARTMENT AND THEY COULD CHECK THE CODES ON IT. I WAS SURPRISED BY HIS RESPONSE INSTRUCTING ME TO DRIVE AN UNSAFE VEHICLE. I BELIEVE THIS ISSUE NEEDS TO BE ADDRESSED DUE TO THE LIKELIHOOD OF A MOTOR VEHICLE CRASH THAT COULD RESULT IN SEVER INJURY OR DEATH. HOPEFULLY GM AND NHTSA WILL NOT WAIT UNTIL THERE ARE NUMEROUS DEATHS TO ADDRESS THIS PROBLEM. THIS IS POTENTIALLY AS DANGEROUS AS THE IGNITION SWITCH ISSUE THAT KILLED SEVERAL PEOPLE. I AM A GENERATIONAL CHEVROLET CONSUMER, BUT THAT WILL PROBABLY CHANGE.

  • Filed Sep 2014

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE STEERING CONTROL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 41,000. UPDATED 11/24/14*LJ

  • Filed Sep 2014

    ENGINE AND ELECTRICAL SYSTEM SHUTS ITSELF OFF, THIS HAS HAPPENED MORE THAN TWENTY TIMES SINCE WE HAVE OWNED THIS VEHICLE AND GM JUST IGNORES IT. *TR

  • Showing the 5 most recent of 10.
• Power Train9

  2 involved a fire

  • Filed Dec 2017

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION COOLANT LINES LEAKED OIL ONTO THE EXHAUST. THE CONTACT SMELLED SMOKE UNDER THE VEHICLE ALONG THE PASSENGER SIDE. KEVIN WHITTAKER CHEVROLET IN GREENVILLE, SOUTH CAROLINA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE TRANSMISSION COOLANT LINES LEAKED AT THE CRIMP FITTINGS. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

  • Filed Jun 2015

    THIS TRUCK IS LESS THAN 4 YEARS IN MY OWNERSHIP (BOUGHT NEW). THIS WINTER I SAW RED DOTS IN THE SNOW AND LOW AND BEHOLD THE TRANSMISSION LINES ARE LEAKING. A $300 BILL NOT COVERED UNDER WARRANTEE. SEEMS THE RUBBER ENDS DO NOT LIKE COLD WEATHER BUT YET THEY ARE ALLOWED TO SELL THIS VEHICLE IN A STATE WITH COLD WEATHER. I HAVE ALSO HAD THE AIR-CONDITIONING COMPRESSOR GIVE OUT AND IT WAS NOT COVERED UNDER WARRANTY A $1000 REPAIR. I HAVE ALSO HAD THE BUMPER REPLACE BECAUSE IT RUSTED THROUGH IN THE FIRST YEARS, AT LEAST IT WAS COVERED UNDER WARRANTEE.

  • Filed Jun 2015

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. WHILE DRIVING 55 MPH ON THE HIGHWAY, THE CONTACT SMELLED AN ABNORMAL ODOR COMING FROM UNDER THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT OPENED THE HOOD AND NOTICED FLAMES. THE FLAMES EXTINGUISHED ITSELF AFTER 15 MINUTES. THE CONTACT PROCEEDED TO DRIVE THE VEHICLE ONCE IT COOLED DOWN. THE CONTACT DISCOVERED TRANSMISSION OIL LEAKING AND STATED THAT THE TRANSMISSION GEAR WAS SLIPPING FROM EACH GEAR. THE VEHICLE BECAME INOPERABLE AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

  • Filed May 2015

    CHECK ENGINE WARNING LIGHT CAME ON THEN IMMEDIATELY LOST ALL ENGINE POWER COMPLETELY STALLED), ELECTRICAL (EXCEPT HEADLIGHTS), POWER STEERING, POWER BRAKES. ENGINE WOULD NOT RESTART AFTER VEHICLE STOPPED (WENT INTO WALK HOME MODE), NOT EVEN THE HORN WOULD WORK! AFTER ABOUT 20 MINUTES, THE ENGINE WOULD RESTART AND I COULD DRIVE HOME, BUT WITH THE CHECK ENGINE LIGHT ON. I TOOK THE TRUCK TO THE DEALERSHIP THE NEXT DAY. THE REPROGRAMMED THE MAIN COMPUTER. AFTER A FEW DAYS, IT HAPPENED AGAIN! TOOK THE TRUCK BACK TO THE DEALER. THEY SAID THEY WOULD NEED TO ORDER A NEW COMPUTER, THEY REPROGRAMMED THE DEFECTIVE COMPUTER AGAIN AND SAID THEY WOULD CALL WHEN THE NEW ONE WAS IN. THE SAME CONDITION REPEATED ITSELF A FEW MORE TIMES BEFORE THE NEW COMPUTER CAME IN AND THEY REPLACED IT. NO PROBLEMS SINCE. I CONSIDER LOOSING ALL POWER IN A TURN ONTO AN INTERSTATE RATHER DANGEROUS! THE DEALERSHIP CONFIDED MY EXPERIENCE WAS NOT AT ALL UNUSUAL WITH THESE VEHICLES.

  • Filed Feb 2015

    TL*THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THERE WAS FLUID LEAKING UNDER THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION LINES AND TRANSMISSION FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,075.

  • Showing the 5 most recent of 9.
• Tires8

  1 involved a crash

  • Filed Apr 2016

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. WHILE ATTEMPTING TO REMOVE THE SPARE TIRE FROM UNDERNEATH THE VEHICLE, THE SPARE TIRE FAILED TO MOVE. AS A RESULT, THE CONTACT HAD TO FRACTURE THE WIRE CABLE THAT HELD THE TIRE IN PLACE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

  • Filed Oct 2013

    SPARE TIRE HOIST BRACKET BROKE AND SPARE TIRE WAS SWINGING LOOSELY UNDER REAR OF TRUCK. FURTHER INVESTIGATION REVEALED SEVERAL STRESS CRACKS IN BRACKET SURROUNDING THE BOLT HOLE. IF TIRE BRACKET WOULD HAVE BROKE OFF TIRE WOULD DROP TO PAVEMENT AND BECOME A ROAD HAZARD. SOURCES AT DEALER INDICATED THEY HAD NO BULLETINS ON THIS ITEM BUT KNEW OF SOME PEOPLE WHO HAD LOST THEIR SPARE TIRES. I STILL HAVE THE PARTS. *TR

  • Filed Oct 2013

    I HAVE A 2010 CHEVROLET 1500 PICKUP TRUCK AND AFTER RETURNING FROM LUNCH NOTICED THE SPARE TIRE HANGING LOOSELY ON THE UNDERSIDE OF THE TRUCK BED. AFTER TRYING TO USE THE JACK HANDLE TO TIGHTEN IT BACK UP WHICH FAILED I LOWERED THE TIRE VIA THE JACK HANDLE AND PROCEEDED TO VIEW THE HOIST. THE HOIST IS HELD UP BY A SINGLE BOLT TO THE UNDERCARRIAGE. I REMOVED THE BOLT AND FOUND THAT THE METAL SURROUNDING THE BOLT HAD SEVERAL STRESS CRACKS AND 2 NEW FRACTURES. I REMOVED THE UNIT AND HAVE IT CURRENTLY. I CALLED A DEALER AND ASKED IF THEY HAD ANY ISSUES WITH THE HOIST AND THEY SAID THEY HAD NOT BUT A COUPLE OF PEOPLE HAD LOST THEIR SPARE TIRES. I TOOK THE UNIT TO THE DEALER AND THEY SAID NO BULLETINS WERE OUT ON THIS ISSUE AND COULD NOT HELP ME. I THINK GM HAS A SAFETY ISSUE WITH THIS PART (25974843) AS IT WAS REPLACED IN 2013 WITH 20870067. IF THIS BRACKET FRACTURES COMPLETELY THE ENTIRE 100 LB TIRE WILL DROP DOWN OFF THE BACK OF THE TRUCK AND BECOME A SERIOUS ROAD HAZARD. I WOULD BE HAPPY TO SEND THE UNIT TO YOU FOR ANALYSIS. *TR

  • Filed May 2012

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO WITH NITTO DUNE GRAPPLER TIRES, SIZE 315/70/R17. THE CONTACT STATED THAT THERE WAS A CRACK IN THE RIM OF THE TIRES. THE CONTACT HAD NOT STRUCK ANY MAJOR BUMPS OR POT HOLES THAT COULD HAVE CONTRIBUTED TO THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE TIRE FAILURE. THE FAILURE MILEAGE WAS 42,344. THE DOT NUMBER WAS UNAVAILABLE.

  • Filed May 2012

    WHILE TOWING A 2010 FOREST RIVER WILDCAT 5TH WHEEL RV ON I-75 10 MILES NORTH OF ATLANTA, GA A TIRE BLEW ON THE TRAILER. THE TREAD HAD SEPARATED ON THE TIRE. THE TREAD BLEW UP INTO THE TRAILER, BREAKING ALL THE KITCHEN PIPES AND BLEW A HOLE IN THE KITCHEN FLOOR. PER INSURANCE ADJUSTER IT DID $3,000 IN DAMAGE. WE HAD TO REPLACE ALL 4 TIRES AT A COST OF $510 AND PAY $500 DEDUCTIBLE ON INSURANCE POLICY. TIRE WERE TRAIL EXPRESS DOT1KMM16A WITH LESS THAN 5,000 MILES ON IT. *TR

  • Showing the 5 most recent of 8.
• Visibility7

  • Filed Feb 2022

    2010 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO ACCESSORY POWER MODULE SAFETY RECALL. THE CONSUMER STATED THE HYBRID CONTROL MODULE WAS FAILED AND THERE WOULD BE NO PARTS AVAILABLE TO REPAIR IT. THE MANUFACTURER DENIED REPAIR ASSISTANCE AND WOULD NOT BUY BACK THE VEHICLE. THE VEHICLE'S MILEAGE WAS 149,169.

  • Filed May 2014

    WHEN THE TEMP DROPS BELOW FREEZING AND IT IS SNOWING/RAINING OUT SIDE YOU CAN NOT KEEP THE WINDOWS DEFROSTED. THEY ARE SO FOGGED UP ON THE INSIDE OF THE TRUCK YOU NEED TO EITHER DRIVE WITH A WINDOW DOWN ON KEEP A TOWEL IN THE TRUCK TO WIPE THE WINDOWS CLEAN TO SEE. HAD TRUCK BACK TO THE DEALER BUT THE PARTS THEY INSTALLED NEVER DID ANY GOOD. PLEASE HELP THE PEOPLE THAT LIVE IN COLDER CLIMATES GET SOME HELP WITH THIS PROBLEM. I HAD THE SAME PROBLEM WITH THE 2008 TRUCK I GOT RID OF TO PURCHASE THIS ONE. THE DEALER CLAIMS TO KNOW NOTHING ABOUT ANY PROBLEMS. *TR

  • Filed Feb 2012

    DEFROSTERS DONT WORK IT CREATES A VERY REAL SAFTY HAZARD TRUCK IS UNDRIVABLE WHEN DEFROTERS ARE NEEDED. *TR

  • Filed Dec 2011

    WHEN IT RAINS OR WHEN THE TEMPERATURE IS BELOW 32F ALL THE WINDOWS STEAM UP AND THE DEFROSTER WILL NOT CLEAR THEM UP. THIS CONDITION MAKES IT VARY HARD TO SEE OUT THE WINDOWS. I HAVE 2 OF THESE 2010 SILVERADOS AND THEY BOTH DO THE SAME THING. THE DEALER RAY SKILLMAN 3891 SOUTH POST ROAD INDIANAPOLIS IN TOLD ME THEY KNOW THEY HAVE A PROBLEM AND CHEVROLET HAS NO FIX FOR THE PROBLEM. I FEEL THAT THIS CONDITION COULD COST MY FAMILY AND MYSELF AND OTHER PEOPLE THEIR LIVES. *TR

  • Filed Dec 2011

    AT TEMPS STARTING AROUND 35 DEGREES THE DEFROSTER STOPS WORKING AND THE INSIDE WINDOWS FOG UP LEAVING NO VISIBILITY AT ALL. SO FAR THE ONLY WAY TO CLEAR IT IS TO OPEN WINDOWS AND WAIT. NOT GOOD WHEN ITS COLD. MOISTURE BUILDS UP LIKE A STEAMY SHOWER ON A MIRROR. I HAVE READ LOTS OF COMPLAINTS ABOUT THE SAME ISSUE AND IF THERE ISN'T A RECALL TO FIX THEN THERE SHOULD BE LAWSUITS FILED AGAINST CHEVROLET AND THIS WEB SITE FOR NOT TAKING ACTION. OR ARE WE ALL SUPPOSED TO WAIT UNTIL PEOPLE START DYING IN ACCIDENTS FIRST? *TR

  • Showing the 5 most recent of 7.
• Steering7

  • Filed Oct 2018

    POWER STEERING LINES RUST THROUGH AND SPRAY DOWN MOTOR COMPARTMENT. GM ALSO HAS A KNOWN ISSUE WITH THE THROTTLE BODY SWITCHES NOT FUNCTIONING CORRECTLY CAUSING SERIOUS LOSS OF POWER IMMEDIATELY AND HAS A SERVICE BULLETIN, BUT ONLY HONORED IF LESS THAN 120K MILES AND THAT PUT MY TRUCK OUT.

  • Filed Jan 2015

    I WENT TO PARK THE TRUCK THE STEERING WAS HARD AND THE ENGINE ALMOST DIED. I TOOK THE TRUCK TO MONTGOMERY . CHEVORLET ,LOUISVILLE KY. 40213. THEY SAID THAT THE THROTTLE BODY NEEDED CLEANING. I PAID $220.77 TO HAVE IT CLEANED. IT DIDN'T HELP. THE STEERING IS THE SAME AS BEFORE. IM STILL DRIVING IT. JAN.2, 2015. *TR

  • Filed Sep 2014

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE STEERING CONTROL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 41,000. UPDATED 11/24/14*LJ

  • Filed Mar 2014

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. THE CONTACT STATED THAT BOTH INTERIOR DOOR HANDLES BECAME DETACHED. THE CONTACT ALSO MENTIONED THAT VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURES. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. *TR

  • Filed Jun 2013

    AT LOW RPM'S AS IN PARKING THE POWER STEERING FAILS TO WORK. THE DEALER PRESSURE TESTED IT AN FOUND NOTHING WRONG, BUT THE PROBLEM IS ALWAYS THERE WHEN YOU ACTUALLY DRIVE IT. *TR

  • Showing the 5 most recent of 7.
• Fuel/Propulsion System4

  • Filed Oct 2018

    POWER STEERING LINES RUST THROUGH AND SPRAY DOWN MOTOR COMPARTMENT. GM ALSO HAS A KNOWN ISSUE WITH THE THROTTLE BODY SWITCHES NOT FUNCTIONING CORRECTLY CAUSING SERIOUS LOSS OF POWER IMMEDIATELY AND HAS A SERVICE BULLETIN, BUT ONLY HONORED IF LESS THAN 120K MILES AND THAT PUT MY TRUCK OUT.

  • Filed Mar 2015

    VEHICLE LOST POWER, ALL WARNING LIGHTS ON DASH LITE UP. MESSAGE ON DASH READ "REDUCED ENGINE POWER" SPEED REDUCED TO APPROXIMATELY 15 MPH WITH NO ACCELERATION. AFTER STOPPING AT A REPAIR FACILITY NO OBD CODES APPEARED AND ON RESTART VEHICLE OPERATED NORMALLY. A SECOND INCIDENT OCCURRED IN LATE FEBRUARY WHILE TURNING A CORNER. SAME SYMTOMS BUT AT MUCH MORE DANGEROUS LOCATION. *TR

  • Filed Jul 2013

    TRIED TO PUT GAS INTO MY FUEL TANK AND IT TOOK 20 MIN TO PUT IN 10 GAL! TOOK MY TRUCK TO DEALER AND THEY PUT IN A REVISED EVAP VENT VALVE SOLENOID! ON THE WEB I SEE THAT THIS IS A COMMON ON 2006-2013 CHEVY TRUCKS! WHY DOES CHEVY NOT FIX THIS AS A RECALL! *TR

  • Filed Oct 2012

    ENGINE,POWERTRAIN AND ELECTRICAL SHUT DOWN, FUEL SHOWS EMPTY WHEN FULL, HAS HAPPENED NINE TIMES WHILE AT SPEED. HAVE TO COAST TO STOP WHERE EVER ROOM CAN BE FOUND, TURN KEY TO OFF AND WAIT THEN RESTART. *TR

• Latches/Locks/Linkages3

  • Filed Oct 2021

    The contact owns a 2010 Chevrolet Silverado 2500. The contact stated that the front driver's side door failed to open from the inside or outside. The contact stated that no warning lights were illuminated. The contact stated that the door failed to open with the key fob or the door button. The contact stated that the door was cut open with a grinder, metal cutting wheel, and torch by an independent mechanic. The vehicle was taken to an independent mechanic who diagnosed that the locking mechanism that was attached to the door frame was damaged. The vehicle was not repaired. Neither the dealer nor the manufacturer was made aware of the failure. The failure mileage was 196,290.

  • Filed Jul 2014

    I HAVE A 2010 CHEVY 2500 HD WHEN I PUT THE CAR I PARK IT SOUNDS LIKE THE DOORS UNLOCK BUT THEY DON'T IT STARTED ON MY DRIVERS DOOR NOW ITS HAPPENING ON PASSENGER DOOR. I'VE TRIED TO UNLOCK MANUALLY IT WONT WORK I'VE UNLOCKING FROM THE REMOTE AND THE DOOR LOCK SWITCHES ON BOTH DOORS IT TAKES MULTIPLE TIMES WITH BOTH AND THEN ABLE TO GET OUT. THIS IS A MAJOR SAFETY ISSUE !!!!. I ONLY HAVE 27000 MILES ON IT NOW AND ITS OUT OF WARRANTY I TRIED TO GET INTO MY TRUCK WITH REMOTE AND KEY IT TOOK MULTIPLE TIMES TO GET INTO ALSO... I HAVE A FRIEND WITH A 2010 DENALI HE'S HAVING THE SAME PROBLEMS I COULD SEE IF THE TRUCK WAS OVER TENS YEARS OLD AND OVER 150000 MILES HAVING PROBLEMS BUT THIS ISN'T RIGHT... I TAKE MY GRAND KIDS ALL THE TIME I'M SCARED TO TAKE THEM IN CASE I HAVE TO GET THEM OUT IN AN EMERGENCY AND NEEDED TO GET OUT FAST THAT I WOULDN'T BE ABLE TOO OR FOR THAT MATTER JUST MYSELF DRIVING ALONE!!! *TR

  • Filed May 2014

    I PARKED MY TRUCK AND WENT TO GET OUT THE DOOR WOULD OPEN I TRIED UNLOCKING THE DOOR BY REMOTE AND BY THE KNOB AFTER SEVERAL ATTEMP'S WITH THE REMOTE I WAS ABLE TO GET OUT IT ALSO HAPPEN TWO MORE TIMES THE FOLLOWING DAY AND ALSO THE DOOR WOULDN'T LATCH I HAD TO LOCK AN UNLOCK A FEW TIMES BY THE REMOTE TO GET IT TO WORK.. A FRIEND OF MINE HAS A 2009 DENALI HE HAS THE SAME PROBLEM BUT ON THE PASSENGER SIDE. UPDATED 11/24/2014 *JS

• Service Brakes3

  • Filed Sep 2020

    I HAVE A PROBLEM WITH THE TRUCKS BRAKES APPLING THEMSELVES WHILE DRIVING. TOOK THE VEHICLE TO THE DEALER LAST YEAR AND THE REPLACED THE FRONT BRAKES, BRAKES, ROTORS. CALIPERS, LNES . SEEMED TO HELP BUT STILL HAD A PROBLEM WITH BRAKES NOT RELEASING COMPLETE ONE OR ONE WHEELS APPLING BRAKE PRESSURE AT TIMES. HAS GOTTEN WORSE BUT INTERMITTENT. REPORTER TO THE DEALER RIGHT FRONT WHEEL GOT SO HOT IT WAS SMOKING FRIDAY 9/2/20. HAS BEEN ABOUT A YEAR AND 5000 MILES LATER TOOK BACK TO DEALER COULD NOT DUPLICATE THE PROBLEM. RECOMMEND FLUSHING POWER STEERING FLUID WHICH I DID. NOT SURE IF PROBLEM FIXED. ALSO REPORTED SEVERE FRAME RUST DEALER SAID MUST HAVE BEEN UP NORTH. CONTACTED CHEVROLET SAID WHILE THE DEALER HAD THE TRUCK WOULD INSPECT AND ADVISE. NO RESPONSE AFTER 3 DAYS. WILL INCLUDE PICTURES. APPEARS FRAME HAS NO RUST PROTECTION.

  • Filed Nov 2014

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14E036000 (SERVICE BRAKES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Filed Jul 2014

    RIGHT AFTER I BOUGHT THE TRUCK IN 2010 I NOTICE RIGHT OFF MY BRAKES WEREN'T WORKING RIGHT .SO I GOT IN TOUCH WITH THE DEALERSHIP AND THEY TOLD ME TO BRING IT IN I TOOK THE TRUCK IN AND THEY HAD ONE OF THEIR EMPLOYEE TO TAKE IT FOR A DRIVE AROUND TOWN HE CAME BACK AND SAID NOTHING WAS WRONG BUT I STILL HAD THE PROBLEM SO ICALLED THEM BACK AGAIN AND THEN THEY TOLD ME TO GET IN TOUCH WITH GENERAL MOTORS SO ICALLED THEM AND TALK TO 2 DIFFERENT PEOPLE THERE AND THEN GENERAL MOTORS CALLED RAMEY CHEVROLET IN RICHLAND VA AND THEY TOLD GENERAL MOTOR THAT WHERE WELIVE IN THE MOUNTAINS THAT IT WOULD CAUSE THE BRAKES TO DO THAT BUT THE ONLY MOUNTAIN I HAVE TO CROSS IS THE ONE GOING TO THE DEALERSHIP BUT IT NOT A HIGH ELEVATION TO CLIMB TO WHERE I WOULD HAVE TO USE MY BRAKES ALOT AND THIS IS NOT THE ONLY PROBLEM I HAVE HAD OUT OF MY TRUCK THEY HAD TO PUT SOME SENSORS ON THE MOTOR BECAUSE THE TRUCK JUST UP AND QUIT ON ME COMING HOME ONE EVENING AND I HAVE HAD TO HAVE SOME NEW RUBBER SEALS PUT AROUND THE DOORS DUE TO WATER COMING IN AND CAUSING MY FLOOR BOARD TO RUST OUT AND I HAVE ALL MY PAPER WORK ON THE WORK I HAVE DONE ON IT MY TRUCK IS SUPPOSE TO BE STILL UNDER WARRANTY AND THIS HAS ALL HAPPEN IN THE FIRST YEAR I OWN THE TRUCK SINCERELY. *TR

• Electronic Stability Control (esc)3

  • Filed Jan 2016

    WINTER OF 2014, SILVERADO WOULD ENGAGE IT'S STABILITRACK CONTROL. WHEN THIS HAPPENS IT SLOWS THE SPEED AT WHICH THE TRUCK COULD GO IF IT SENSED THE ROADS MAY BE ICY. THE TRUCK WOULD MOVE BUT VERY SLOWLY AND IT FELT AS IF YOU HAD NO CONTROL OVER IT. EVEN WHEN BRAKING IT SEEMED TO NOT WANT TO BRAKE. DANGEROUS IF IT FELT TO ENGAGE WHILE ON THE ROAD. WE REMOVED THE FUSE THAT WAS ASSOCIATED TO THE STABILITRACK AND FOR A MOMENT WORKED. THEN WHILE SEARCHING ON YOU TUBE, WE FOUND THAT A SENSOR WAS REPLACED ON OTHER TRUCKS. WE REPLACED THE SENSOR AND IT STOPPED IT. TRUCK HAS BEEN GOOD UNTIL THIS WINTER 2015-2016. NOW THE INTERNAL TEMPERATURE OF THE TRUCK HAS TO BE AT LEAST 33 DEGREES OR HIGHER IN ORDER FOR IT TO START IN THE MORNINGS. OTHERWISE IT IS DEAD. I HAVE TO GET RIDES TO WORK, SINCE I WORK IN TOWN, I AM ABLE TO HAVE SOMEONE DRIVE ME BACK HOME BETWEEN 9AM AND 10AM TO COME GET MY TRUCK, CAUSE BY THAT TIME IT USUALLY IS WARM ENOUGH FOR IT TO START. UNLESS THE WHOLE DAY IS GOING TO BE BELOW 32 DEGREES, WELL THEN I AM JUST [XXX] OUT OF LUCK! THERE ARE NO RECALLS, BUT I KNOW I CAN'T BE THE ONLY ONE WHO IS HAVING THIS PROBLEM. YOU TUBE SHOWS MANY VIDEOS WITH THESE TRUCKS AND HOW AFTER THEY DO ONE THING, IT WORKS,THEN THEY HAVE TO DO ANOTHER AND ANOTHER. I THINK THAT GM NEEDS TO FIX THESE ISSUES FOR FREE. IT SHOULD BE A RECALL. I JUST CAN'T BE DISHING OUT MONEY WHENEVER THE TRUCK DECIDES IT WANTS TO NOT WORK, GM HAS TO KNOW EXACTLY WHAT IS WRONG, INSTEAD OF JUST SAYING ONE THING AND THEN ANOTHER TO GET OUR MONEY. WE ARE ALREADY PAYING FOR THE TRUCK MONTHLY, DON'T THINK GM IS HURTING FOR MONEY. GM DO SOMETHING ABOUT THIS!!!! I HAVE ALWAYS BEEN A LOYAL CHEVROLET CONSUMER, MY THOUGHTS ARE CHANGING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed Dec 2014

    WHILE DRIVING TO WORK IN HEAVY TRAFFIC, MY 2010 CHEVROLET SILVERADO WITH 27,000 MILE SUDDENLY LOST POWER AND SLOWED FROM 50MPH TO 25MPH IN A MATTER OF SECONDS. DUE TO THE EXTREME REDUCTION IN SPEED WITH OUT MY BRAKE LIGHTS BEING ENGAGED, A VEHICLE FOLLOWING ME HAD TO MAKE AN EMERGENCY MANEUVER, TURN IN THE RIGHT LANE, AND ALMOST STRUCK A THIRD VEHICLE. THREE WARNING MESSAGES WERE GIVEN THAT INCLUDED, ENGINE POWER REDUCED, TRACTION CONTROL OFF AND SERVICE STABILITRACK. THE VEHICLE STARTED TO RUN EXTREMELY ROUGH AND I PULLED INTO A PARKING LOT. WHILE IN THE PARKING, LOT I RESEARCHED THE ABOVE LISTED MESSAGES AND FOUND THAT SEVERAL OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM THAT HAS BEEN LINKED TO THE THROTTLE BODY SYSTEM AND THE INTAKE. I THEN RESEARCHED IF ANY RECALLS HAVE BEEN ISSUED FOR THIS VEHICLE. I FOUND THAT A SERVICE BULLETIN WAS ISSUED BUT NOT A RECALL. I WAS ALSO SURPRISED THAT THIS ISSUE APPEARS TO HAVE NOTHING TO DUE WITH STABILITRACK. I THEN LIMPED THE VEHICLE HOME AT 20 MPH. WHEN THE VEHICLE WOULD SHIFT FROM FIRST TO SECOND GEAR IT WOULD LUNG FORWARD VIOLENTLY. I LATER CALLED THE PITRE GMC, IN ALBUQUERQUE NM, AND SPOKE WITH A SERVICE REPRESENTATIVE. I ASKED HIM IF A RECALLED HAD BEEN ISSUED FOR THESE VEHICLES IN REFERENCE TO THIS TYPE OF INCIDENT. HE STATED THAT HE DID NOT KNOW OF A RECALL BUT I COULD DRIVE IT DOWN TO THEIR SERVICE DEPARTMENT AND THEY COULD CHECK THE CODES ON IT. I WAS SURPRISED BY HIS RESPONSE INSTRUCTING ME TO DRIVE AN UNSAFE VEHICLE. I BELIEVE THIS ISSUE NEEDS TO BE ADDRESSED DUE TO THE LIKELIHOOD OF A MOTOR VEHICLE CRASH THAT COULD RESULT IN SEVER INJURY OR DEATH. HOPEFULLY GM AND NHTSA WILL NOT WAIT UNTIL THERE ARE NUMEROUS DEATHS TO ADDRESS THIS PROBLEM. THIS IS POTENTIALLY AS DANGEROUS AS THE IGNITION SWITCH ISSUE THAT KILLED SEVERAL PEOPLE. I AM A GENERATIONAL CHEVROLET CONSUMER, BUT THAT WILL PROBABLY CHANGE.

  • Filed Feb 2012

    I WAS DRIVING 35MPH WHEN MY TRUCK LOST ITS STABILITY CONTROL AND DROPED ME FROM 35 TO 10 IN A MATTER OF SECONDS, AND THE CAR BEHIND ALMOST HIT MY TRUCK. THE POWER STEERING ALSO WAS TOUGH TO OPERANT. THE TRUCK HAS 44000 MILES ON IT. WHAT WOULD HAPPEN IF MY TRUCK WAS ON THE FREEWAY? *TR

• Engine And Engine Cooling3

  • Filed Oct 2014

    WE WERE DRIVING OUR 2010 CHEVY SILVERADO (WITH 11,951 MILES ON IT) ON THE FREEWAY IN THE HOV LANE AT APPROXIMATELY 70 MPH. THE CRUISE CONTROL WAS ON. WITHOUT WARNING, THE TRUCK JUMPED 3 TIMES AND THEN APPARENTLY THE ENGINE JUST SHUT OFF. THERE WAS NO ACCELERATION, NO POWER STEERING OR POWER BRAKES. ONCE THE TRUCK CAME TO A STOP, WE TRIED TO START IT AGAIN. THE STARTER TURNED BUT THE TRUCK WOULD NOT START. AFTER APPROXIMATELY 10 MINUTES, WE WERE ABLE TO GET THE TRUCK STARTED AND MOVED TO A SAFE LOCATION. THEN WE CALLED AND HAD IT TOWED TO A LOCAL CHEVY DEALER. THE REPORT WE GOT BACK IS AS FOLLOWS: " PERFORM SYSTEM CHECKS, SCAN CHECK SHOWS NO CODES STORED IN ANY MODULES. ROAD TEST MULTIPLE TIMES WITHOUT FAILURE, LET RUN IN STALL FOR 3 HOURS. NO STALL EVER OCCURRED. NO REPAIR REQUIRED AT THIS TIME." I QUESTIONED THE MECHANIC ABOUT CHECKING FUEL SYSTEM AND HE SAID SINCE IT WAS WORKING THERE WAS NOTHING TO CHECK. SO WE HAVE NO IDEA WHAT HAPPENED TO THE TRUCK, BUT WE ARE AFRAID TO DRIVE IT. THE INCIDENT WAS A MAJOR INCONVENIENCE TO US, BUT MORE IMPORTANT, IT WAS AN EXTREMELY DANGEROUS SITUATION. WE ARE FORTUNATE THAT NO ACCIDENT OCCURRED AND THAT NO ONE WAS INJURED. *TR

  • Filed Oct 2014

    SUBMISSION FROM CONSTITUENT RE GM ISSUES (FULL DOCUMENT NOT IMAGED). *SMD THE CONSUMER STATED THE CHECK ENGINE AND TRACTION CONTROL LIGHT ILLUMINATED. THE #7 CYLINDER AND HEAD GASKET WERE REPLACED. THE RIGHT REAR SPRING WAS BROKEN. THE VEHICLE WAS CONSUMING EXCESSIVE AMOUNTS OF OIL. THE VEHICLE WOULD ACCELERATE, WHEN THE CONSUMER WAS ATTEMPTING TO SLOW DOWN AND THE NUMBER 1 AND 3 CYLINDERS WERE MIS-FIRING.*JB

  • Filed Sep 2014

    ENGINE AND ELECTRICAL SYSTEM SHUTS ITSELF OFF, THIS HAS HAPPENED MORE THAN TWENTY TIMES SINCE WE HAVE OWNED THIS VEHICLE AND GM JUST IGNORES IT. *TR

• Suspension3

  • Filed Oct 2014

    SUBMISSION FROM CONSTITUENT RE GM ISSUES (FULL DOCUMENT NOT IMAGED). *SMD THE CONSUMER STATED THE CHECK ENGINE AND TRACTION CONTROL LIGHT ILLUMINATED. THE #7 CYLINDER AND HEAD GASKET WERE REPLACED. THE RIGHT REAR SPRING WAS BROKEN. THE VEHICLE WAS CONSUMING EXCESSIVE AMOUNTS OF OIL. THE VEHICLE WOULD ACCELERATE, WHEN THE CONSUMER WAS ATTEMPTING TO SLOW DOWN AND THE NUMBER 1 AND 3 CYLINDERS WERE MIS-FIRING.*JB

  • Filed Oct 2013

    SPARE TIRE HOIST BRACKET BROKE AND SPARE TIRE WAS SWINGING LOOSELY UNDER REAR OF TRUCK. FURTHER INVESTIGATION REVEALED SEVERAL STRESS CRACKS IN BRACKET SURROUNDING THE BOLT HOLE. IF TIRE BRACKET WOULD HAVE BROKE OFF TIRE WOULD DROP TO PAVEMENT AND BECOME A ROAD HAZARD. SOURCES AT DEALER INDICATED THEY HAD NO BULLETINS ON THIS ITEM BUT KNEW OF SOME PEOPLE WHO HAD LOST THEIR SPARE TIRES. I STILL HAVE THE PARTS. *TR

  • Filed Dec 2010

    115,000 BOTH FRONT WHEEL BEARING ASSEMBLIES REQUIRE REPLACEMENT COST OF $1300 AS EVIDENCED BY LOW RUMBLING ON WHEEL MOVEMENT AND SLIGHT SIDE TO SIDE MOVEMENT OF BOTH WHEELS. BEARING IS SEALED AND CANNOT BE LUBRICATED. *TR

• Traction Control System2

  • Filed Oct 2014

    SUBMISSION FROM CONSTITUENT RE GM ISSUES (FULL DOCUMENT NOT IMAGED). *SMD THE CONSUMER STATED THE CHECK ENGINE AND TRACTION CONTROL LIGHT ILLUMINATED. THE #7 CYLINDER AND HEAD GASKET WERE REPLACED. THE RIGHT REAR SPRING WAS BROKEN. THE VEHICLE WAS CONSUMING EXCESSIVE AMOUNTS OF OIL. THE VEHICLE WOULD ACCELERATE, WHEN THE CONSUMER WAS ATTEMPTING TO SLOW DOWN AND THE NUMBER 1 AND 3 CYLINDERS WERE MIS-FIRING.*JB

  • Filed Sep 2014

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE STEERING CONTROL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 41,000. UPDATED 11/24/14*LJ

• Wheels2

  • Filed Oct 2013

    SPARE TIRE HOIST BRACKET BROKE AND SPARE TIRE WAS SWINGING LOOSELY UNDER REAR OF TRUCK. FURTHER INVESTIGATION REVEALED SEVERAL STRESS CRACKS IN BRACKET SURROUNDING THE BOLT HOLE. IF TIRE BRACKET WOULD HAVE BROKE OFF TIRE WOULD DROP TO PAVEMENT AND BECOME A ROAD HAZARD. SOURCES AT DEALER INDICATED THEY HAD NO BULLETINS ON THIS ITEM BUT KNEW OF SOME PEOPLE WHO HAD LOST THEIR SPARE TIRES. I STILL HAVE THE PARTS. *TR

  • Filed May 2012

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO WITH NITTO DUNE GRAPPLER TIRES, SIZE 315/70/R17. THE CONTACT STATED THAT THERE WAS A CRACK IN THE RIM OF THE TIRES. THE CONTACT HAD NOT STRUCK ANY MAJOR BUMPS OR POT HOLES THAT COULD HAVE CONTRIBUTED TO THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE TIRE FAILURE. THE FAILURE MILEAGE WAS 42,344. THE DOT NUMBER WAS UNAVAILABLE.

• Vehicle Speed Control1

  • Filed Oct 2014

    SUBMISSION FROM CONSTITUENT RE GM ISSUES (FULL DOCUMENT NOT IMAGED). *SMD THE CONSUMER STATED THE CHECK ENGINE AND TRACTION CONTROL LIGHT ILLUMINATED. THE #7 CYLINDER AND HEAD GASKET WERE REPLACED. THE RIGHT REAR SPRING WAS BROKEN. THE VEHICLE WAS CONSUMING EXCESSIVE AMOUNTS OF OIL. THE VEHICLE WOULD ACCELERATE, WHEN THE CONSUMER WAS ATTEMPTING TO SLOW DOWN AND THE NUMBER 1 AND 3 CYLINDERS WERE MIS-FIRING.*JB

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.