2012 Chevrolet Silverado 2500HD

What owners should know

Covers 2011–2014 · 6.6L Duramax LML diesel and 6.0L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2012 Chevrolet Silverado 2500HD. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Duramax LML fuel pump (CP4) failure

  Best left to a shop

  Signs: Sudden stalling or no-start, low fuel pressure codes such as P0087.

  Fix: Prevention: change the fuel filter on schedule and buy fuel from busy stations. Some owners replace the CP4 with a different pump design as prevention. A failed pump usually means a full fuel system replacement at a diesel shop.

  Shop: Duramax fuel filterShop: Duramax CP3 conversion kit▶ How-to videos

• DEF heater and NOx sensor problems

  Moderate DIY

  Signs: 'Poor DEF quality' or reduced power messages, check engine light.

  Fix: Scan for codes. Common fixes are a NOx sensor or the DEF heater and tank assembly.

  Shop: Duramax NOx sensorShop: Duramax DEF heater▶ How-to videos

• Worn idler arm and pitman arm

  Moderate DIY

  Signs: Loose, wandering steering, clunks, play in the steering wheel.

  Fix: Replace the idler arm and pitman arm, and check tie rods. Many owners add an idler arm support brace. Get an alignment afterward.

  Shop: idler armShop: pitman armShop: idler arm support kit▶ How-to videos

• Cracked dashboard

  Easy DIY

  Signs: Cracks across the dash top, especially near the passenger airbag.

  Fix: Cover it with a molded dash cover or replace the dash pad. Make sure a cover doesn't block the airbag.

  Shop: dash cover▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V054000

  General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  Risk and fix

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V051000

  General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  Risk and fix

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.

• Equipment

  Apr 2018 · #18V267000

  General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk and fix

  Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

  Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Air Bags24

  2 involved a crash

  • Filed Apr 2022

    The contact owns a 2012 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated the repairs were completed by the dealership on May 2, 2022 and covered under a recall.

  • Filed Feb 2022

    The contact owns a 2012 Chevrolet Silverado 2500. The contact stated that he had the vehicle repaired under NHTSA Campaign 21V051000 (Air Bags) however when he retrieved the vehicle the air bag warning light was illuminated and a warning message to the service air bag soon was displayed. The contact stated that before the repair he had no issues with the air bag or warning lights. The contact stated that the dealer was contacted and the contact was informed that the air bag was already replaced. The contact stated that he was informed that he was responsible for any additional repair. The manufacturer was not notified of the failure. The failure mileage was 79,184.

  • Filed Oct 2021

    GM sent me a recall notice March 2021 that my air bag is defective and they plan to replace it. That notice was in March 2021 and they still have not repaired it stating that parts are not available yet. I feel the air bag is a time bomb waiting to explode and I should not be subject to this danger.

  • Filed Oct 2021

    Takata Recall. The contact owns a 2012 Chevrolet Silverado 2500. The contact received a recall notification for NHTSA Campaign Number: 21V051000 (Air Bags) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed Aug 2021

    The contact owns a 2012 Chevrolet Silverado. The contact received a notification for NHTSA Campaign Number: 22V054000(AIR BAGS); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

  • Showing the 5 most recent of 24.
• Structure18

  1 involved a crash · 1 involved a fire

  • Filed May 2020

    THE DASH BOARD ON MY SILVERADO IS CRACKED IN 4 DIFFERENT PLACES. TWO ON THE AIR BAG SIDE AND TWO ON THE DRIVERS SIDE. THEY HAVE BEEN GETTING WORSE WITH TIME. THEY SEEM TO JUST KEEP GROWING. *TR

  • Filed Sep 2016

    PASSENGER SIDE DASH, ON LEFT ENGINE COMPARTMENT SIDE HAS CRACKED FROM THE AIRBAG COMPARTMENT TO THE DEFROST AIR DUCT. THE CONCERNS ARE 1) IMPAIRED/FAILURE OF PASSENGER AIRBAG IN CRASH, 2) EXPOSURE TO SHARP DASH CRACKS WHICH COULD INCREASE INJURY IN A CRASH, 3) SAFETY OF OCCUPANTS INADVERTENTLY BEING INJURED BY SHARP EDGES OF DASH CRACK, 4) RESALE VALUE.

  • Filed Jun 2016

    CRACKED FRONT DASH BETWEEN AIRBAG AND WINDOW DEFROST VENT, POSSIBLE AIRBAG DEPLOY ISSUE. CHECK ENGINE LIGHT ILLUMINATES WHEN FIRST ENGINE START OR DURING USE ON MY LML ENGINE: REPEAT FAILING GLOW PLUGS, REPEAT NOX SENSOR AND DEF ISSUES. THERE HAVE BEEN FAILING OAT SENSORS, FAILED DRIVER SEAT COOLING FAN(S), DEFECTIVE AIRBAG DEPLOY ISSUE DUE TO POSSIBLY POOR CONNECTOR SEATING. ENGINE GLOW PLUG USULLY OCCURS AT OR NEAR INITIAL STARTUP. NOX FAILS WHEN UNDERWAY OR NEAR STARTUP. SEAT COOLING FAILURES HAVE OCCURRED TWICE. DRIVING IS BOTH CITY STREET AND HIGHWAY OPERATION. GLOW PLUG FAILURES USUALLY WHEREVER I INITIATE STARTUP. DASH CRACK, POSSIBLY AFFECTING AIRBAG DEPLOY HAS NOT BEEN WARRANTED, RATHER, GM WANTS ME TO SUBSIDIZE THE REPAIR/REPLACEMENT OF THE DASH

  • Filed Apr 2016

    DASH CRACKED AT CORNER DASH ABOVE LEFT SIDE OF PASSENGER SIDE AIRBAG ONLY 35K ON VEHICLE 3.5 YEARS OLD WITH USE OF SUNSHADE HALF THE TIME

  • Filed Apr 2016

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. THE VIN WAS NOT AVAILABLE.

  • Showing the 5 most recent of 18.
• Power Train16

  4 involved a crash

  • Filed Apr 2025

    The vehicle's TCM has apparently failed as evidenced by CEL code "U0101", low power ("limp mode"), hard shifting, no gear selection indicator, and extremely slow acceleration. Vehicle is currently available for inspection, but will be receiving a replacement TCM soon. Myself and others' safety was put at risk due to my the vehicle's inability to continue through an intersection at a reasonable rate. The problem has not been reproduced by a dealer/service center, nor has it been inspected by anyone since the incident. The aforementioned warning lamp that indicated the issue appeared upon starting the vehicle, which drove normally for the first 11 miles.

  • Filed Sep 2023

    My TCM went out in my truck while towing which made the vehicle not be able to move putting my family in jeopardy while on the road.

  • Filed Aug 2023

    Transmisión control module stopped working while driving on the highway. It went from going 70 miles per hour on the highway to 15 miles per hour. Very scary and dangerous.

  • Filed Apr 2023

    The Transmission Control Module failed causing the vehicle to loose power and operate only in "limp mode". General Motors does not have a replacement module available, leaving the vehicle inoperable. GM has no reliable information as to when a module will be available. I had to use a third party service to try and repair the module for a cost of over $1,200. This seems to be a common problem with the 2008-20015 GM Duramax with the Allison transmission.

  • Filed Sep 2016

    SEVERAL PROBLEMS.. MULTIPLE FAILURES OF "GLOW PLUGS" (KNOWN GM PROBLEM) AND NOX EXHAUST SENSORS, HIGH DEF USE, UNUSUAL "BUILDUP" IN THE EXHAUST FILTER REQUIRING MANY DEALER VISITS, DOWNTIME, REPAIR COSTS AND EXTREMELY POOR FUEL MILEAGE. GLOW PLUGS OFTEN FAIL AT INITIAL START WHEN SYSTEM IS "COLD".. OAT HAS BEEN FROM ABOUT 45 TO ABOUT 90 DEGREES FAHRENHEIT. ALTITUDE, ABOUT 20 TO 1200 FT ASL. DEALER SERVICED ONLY. VEHICLE HAS NO MODS!!!!

  • Showing the 5 most recent of 16.
• Electrical System15

  1 involved a fire

  • Filed Jul 2026

    Odometer Fraud. The contact purchased a 2012 Chevrolet Silverado 2500. It was discovered that there was a mileage discrepancy upon obtaining a Vinlo vehicle report. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 93,000; however, the Vinlo report listed the mileage at 456,903 in 2023. The contact called the Missouri DMV, but no assistance was provided.

  • Filed Mar 2026

    Odometer Fraud. The contact purchased a 2012 Chevrolet Silverado 2500. The contact stated that the vehicle seller advised the contact that the mileage was 196,000 prior to the purchase. Upon purchasing and driving the vehicle, the contact noticed that the odometer was inoperable. The vehicle was a dealer sale. The vehicle was taken back to the dealer, where the failure was corrected, and the odometer reading was 216,000. The seller informed the contact that the instrument cluster needed to be replaced for the correct odometer reading to be displayed; however, the contact stated that the actual mileage was 216,000, and the seller had committed odometer fraud.

  • Filed Sep 2025

    Odometer Fraud. The contact purchased a 2012 Chevrolet Silverado 2500. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 147,209. It was later discovered that the mileage on the Title was unknown. The contact paid for a full vehicle report, and he discovered that the mileage was 250,000. on September 6, 2025. The VIN was invalid.

  • Filed Apr 2025

    The vehicle's TCM has apparently failed as evidenced by CEL code "U0101", low power ("limp mode"), hard shifting, no gear selection indicator, and extremely slow acceleration. Vehicle is currently available for inspection, but will be receiving a replacement TCM soon. Myself and others' safety was put at risk due to my the vehicle's inability to continue through an intersection at a reasonable rate. The problem has not been reproduced by a dealer/service center, nor has it been inspected by anyone since the incident. The aforementioned warning lamp that indicated the issue appeared upon starting the vehicle, which drove normally for the first 11 miles.

  • Filed Feb 2025

    Day after driving to n a snow storm the vehicles stabilitrak and traction control light and message to service those came on the dash and a sudden lose of power. I pulled over and put it in park noticing the gear indicator on the dash was gone. I put in drive and could barely move. So I shifted to 1st gear then back to park and into drive and the light came off and it was back to normal. The next day I started the vehicle and the light was on again with the check engine light. And stuck in limp mode. There are forums I've read with thousands of people with the same problem. The vehicle is available for inspection. The safety concerns are the traction control and stabilitrak can affect the way it handles and brakes. The vehicle will be going to dealership. There where no warning light prior to. The lights and systems failed simultaneously. This vehicle only has 44000 miles on it, no rust the frame is mint. This is a very clean truck and shouldn't be having this kind of problem.

  • Showing the 5 most recent of 15.
• Engine14

  1 involved a crash · 1 involved a fire

  • Filed Apr 2023

    The Transmission Control Module failed causing the vehicle to loose power and operate only in "limp mode". General Motors does not have a replacement module available, leaving the vehicle inoperable. GM has no reliable information as to when a module will be available. I had to use a third party service to try and repair the module for a cost of over $1,200. This seems to be a common problem with the 2008-20015 GM Duramax with the Allison transmission.

  • Filed Sep 2020

    EXHAUST GAS RECIRCULATION (EGR) COOLER BYPASS VALVE HAD TO BE REPLACED 60,000 MILES. THE CHECK ENGINE LIGHT CAME ON WHILE THE CAR WAS IN MOTION.

  • Filed Oct 2018

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500HD. WHILE DRIVING 55 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO JOHN L SULLIVAN CHEVROLET (350 AUTOMALL DR, ROSEVILLE, CA 95661, 916-782-1243) WHERE IT WAS DIAGNOSED THAT THE NITROGEN OXIDE SENSORS FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. *BF.. UPDATED 10/29/18*JB *JS

  • Filed Sep 2017

    VEHICLE WOULD NOT START WHEN WARMED UP AFTER SHUTTING OFF.

  • Filed Sep 2016

    SEVERAL PROBLEMS.. MULTIPLE FAILURES OF "GLOW PLUGS" (KNOWN GM PROBLEM) AND NOX EXHAUST SENSORS, HIGH DEF USE, UNUSUAL "BUILDUP" IN THE EXHAUST FILTER REQUIRING MANY DEALER VISITS, DOWNTIME, REPAIR COSTS AND EXTREMELY POOR FUEL MILEAGE. GLOW PLUGS OFTEN FAIL AT INITIAL START WHEN SYSTEM IS "COLD".. OAT HAS BEEN FROM ABOUT 45 TO ABOUT 90 DEGREES FAHRENHEIT. ALTITUDE, ABOUT 20 TO 1200 FT ASL. DEALER SERVICED ONLY. VEHICLE HAS NO MODS!!!!

  • Showing the 5 most recent of 14.
• Unknown or Other13

  • Filed Feb 2023

    Mechanic has informed me of my truck's frame has excessive rust that has spread to other components, and states ongoing issue will cause frame to rust apart.

  • Filed Apr 2022

    DASHBOARD IS CRACKED IN SEVERAL PLACES INCLUDING AROUND PASSENGER AIR BAG

  • Filed May 2020

    THE DASH BOARD ON MY SILVERADO IS CRACKED IN 4 DIFFERENT PLACES. TWO ON THE AIR BAG SIDE AND TWO ON THE DRIVERS SIDE. THEY HAVE BEEN GETTING WORSE WITH TIME. THEY SEEM TO JUST KEEP GROWING. *TR

  • Filed Nov 2018

    CRACKED DASHBOARD

  • Filed Oct 2018

    DASH IS CRACKED ABOVE PASSENGER SIDE AIR BAG, POTENTIALLY CAUSING HIGH VELOCITY PROJECTILE HAZARD IN THE EVENT OF AN AIRBAG DEPLOYMENT.

  • Showing the 5 most recent of 13.
• Service Brakes11

  3 involved a crash

  • Filed Feb 2025

    Day after driving to n a snow storm the vehicles stabilitrak and traction control light and message to service those came on the dash and a sudden lose of power. I pulled over and put it in park noticing the gear indicator on the dash was gone. I put in drive and could barely move. So I shifted to 1st gear then back to park and into drive and the light came off and it was back to normal. The next day I started the vehicle and the light was on again with the check engine light. And stuck in limp mode. There are forums I've read with thousands of people with the same problem. The vehicle is available for inspection. The safety concerns are the traction control and stabilitrak can affect the way it handles and brakes. The vehicle will be going to dealership. There where no warning light prior to. The lights and systems failed simultaneously. This vehicle only has 44000 miles on it, no rust the frame is mint. This is a very clean truck and shouldn't be having this kind of problem.

  • Filed Jun 2023

    The contact owns a 2012 Chevrolet Silverado. The contact stated he purchased the vehicle at a used dealer on March 13, 2023, and the anti-lock braking systems (ABS), the traction control sensor, and the brake warning light illuminated. The contact took the vehicle back to the used dealer on 3 different occasions and had the anti-lock braking systems (ABS) sensor replaced and inspected the brakes. The dealer stated no failure was found when inspecting the vehicle. The contact stated while approaching an intersection another vehicle made a left turn and intercepted in his lane on the right side, he depressed the brake pedal but failed to stop or slow down the vehicle, causing it to crash into the other vehicle. The contact stated the vehicle continued moving forward while depressing the brake pedal. The vehicle jumped a curb and crashed into a building and stopped the vehicle. The contact states the front driver side air bag deployed. The contact sustained leisure on his back muscles, had whiplash and leisure on the left side of his head and arm due to the air bag deployment. The contact stated he was taken to the hospital by ambulance to seek medical attention. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 192,000.

  • Filed May 2016

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL DROPPED TO THE FLOOR AND SEIZED. THE IGNITION NEEDED TO BE TURNED OFF IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT TURNED THE VEHICLE ON WITH THE GEAR IN PARK AND IT REVVED LOUDLY. THE CONTACT TURNED THE VEHICLE OFF AND ON SEVERAL TIMES AND WAS ABLE TO DRIVE HOME. THE FAILURE RECURRED AND, IN ORDER TO STOP THE VEHICLE, THE IGNITION WOULD HAVE TO BE TURNED OFF. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT SPOKE WITH THE DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

  • Filed Sep 2015

    TL* THE CONTACT OWNED A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WHICH CAUSED THE VEHICLE TO CRASH INTO TWO, TWO-TON ROCKS. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT A PASSENGER SUFFERED INJURIES TO THE LOWER BACK WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

  • Filed Sep 2015

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING AT A LOW SPEED AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHO DIAGNOSED THAT THE POWER STEERING PUMP AND BRAKE BOOST PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

  • Showing the 5 most recent of 11.
• Fuel/Propulsion System8

  • Filed Dec 2023

    Was driving the truck doing 65 on the highway and the cp4 ruined the whole fuel system. That includes the fuel rails injectors and pump! Ended up costing me around $8,000 I believe!

  • Filed Sep 2020

    IN 2017 MY BOSCH CP4 FUEL PUMPED FAILED, MARK CHRISTOPHER REPLACED DUE TO RECALL. WHILE DRIVING 70 MPH ON THE FREEWAY ON SEPTEMBER 1, 2020 MY TRUCK COMPLETELY SHUT DOWN, HAD A COMPLETE LOSS OF POWER, AND POWER STEERING WAS LOST. HAD TO MAKE MY WAY TO SIDE OF FREEWAY AND CALL FOR A TOW. THIS WAS THE SECOND FAILURE OF THE BOSCH CP4 FUEL PUMP, WHICH WAS INSTALLED THREE YEARS PRIOR. MARK CHRISTOPHER CHEVROLET AND GM WILL NOT REPLACE UNDER RECALL. KNOWING THAT THIS IS RECALLED PRODUCT THEY ARE FUSING TO REPLACE IT.

  • Filed Sep 2017

    VEHICLE WOULD NOT START WHEN WARMED UP AFTER SHUTTING OFF.

  • Filed Aug 2017

    BOSCH CP4.2 FUEL PUMP MALFUNCTIONED AND CONTAMINATED THE ENTIRE FUEL AND INJECTION SYSTEM WITH METAL SHAVINGS. THE TRUCK ENGINE STOPPED WHILE TRAVELING AT 50 MPH ON A CITY STREET AND LEFT ME WITH NO POWER STEERING. THE ENTIRE FUEL SYSTEM NEEDS TO NOW BE REPLACED AND NOT COVERED BY THE MANUFACTURER. REPAIR BILL OF OVER $7,000.

  • Filed Dec 2016

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS METAL CONTAMINATION IN THE FUEL SYSTEM DUE TO A FUEL PUMP FRACTURING IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

  • Showing the 5 most recent of 8.
• Tires8

  1 involved a crash · 1 involved a fire

  • Filed Apr 2017

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500 EQUIPPED WITH REPLACEMENT MICKEY THOMPSON TIRES AND TIRE SIZE: 275/60R20. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE CONTACT DRAGGED 9 OF THE POLES THAT HOLD THE MEDIUM RETAINING CABLES UNTIL IT CAME TO A COMPLETE STOP. THE LEFT SIDE OF THE TRUCK WAS DAMAGED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SIDE TIRE HAD THE SAME FAILURE A MONTH AFTER THEY WERE PURCHASED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRES WERE REPLACED AT OWNERS EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

  • Filed Nov 2015

    COOPER ZEON LTZ 275/60R20 M + S DOT # UTW0 CN9 TIRES DEVELOPED CRACKS WHERE TREAD MEETS SIDEWALL AND LEAKS AIR TIRE IS NOT LISTED IN THE AVAILABLE NAMES SECTION ON THIS WEBSITE

  • Filed Oct 2015

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500 EQUIPPED WITH FEDERAL COURAGIA A/T TIRES, SIZE: LT245/75R16 120/116Q 10PR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STARTED TO WOBBLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT ALL FOUR TIRE SHOULDERS SEPARATED. THE FOUR TIRES WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 12,000 AND THE VEHICLE FAILURE MILEAGE WAS 38,000.

  • Filed Aug 2015

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO EQUIPPED WITH FEDERAL COURAGIA A/T MUD TRAIN TIRES, SIZE: ST 516-333/12.50 R20LP (NA). WHILE DRIVING AT APPROXIMATELY 10 MPH, THE BAND OF THE TIRE SEPARATED CAUSING THE VEHICLE TO VIBRATE UNCONTROLLABLY AS THE TIRE BLEW OUT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT ONE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE OF THE VEHICLE WAS 60,000 AND THE TIRE FAILURE MILEAGE WAS 3,000.

  • Filed Dec 2014

    THIS INVOLVES AN OEM TIRE ON A 2012 CHEVROLET PICK UP TRUCK, SILVERADO 1500. I'M A RETIRED AUTOMOTIVE ENGINEER. TIRE IS MADE BY GENERAL TIRE, SIZE P245/75R/17, DOT P583 BN1. I AM ORIGINAL OWNER AND ONLY DRIVER. THIS TIRE HAS NEVER RUN OVER ANYTHING BUT ROADWAY SURFACE. I WAS TRAVELING ON THE FREEWAY WHEN THE SIDEWALL PLIES BROKE INTERNALLY CAUSING THE TIRE TO DE-BEAD. I PULLED OVER TO INSPECT. TIRE WAS SMOKING FROM THE INSIDE. IT WAS FULLY READY TO CATCH FIRE. COPIOUS AMOUNTS OF SMOKE. I POURED MY ICE TEA DOWN THE INSIDE PART OF RIM AND BACKED TRUCK UP TO SLOSH ICE TEA AROUND INSIDE OF SMOKING TIRE. THERE ARE NO CUTS, STONE BRUISES, OR OTHER OUTSIDE INFLUENCES. THIS TIRE BROKE ITS SIDEWALL. YOU CAN BOTH SEE AND FEEL IT. TREAD AND CROWN AT SAME AREA ARE FINE. TIRE HAS 6/32" TREAD REMAINING. WHEN TIRE WAS REPLACED, THERE WERE HANDFULS OF SHREDDED RUBBER FOUND INSIDE THE TIRE BY TIRE SHOP. I KEPT THE TIRE IF ANY REP WANTS TO INSPECT IT. THIS IS VERY DANGEROUS. THIS TIRE FAILURE COULD HAVE CAUSED A FATALITY.. *TR

  • Showing the 5 most recent of 8.
• Wheels7

  2 involved a fire

  • Filed Feb 2025

    Day after driving to n a snow storm the vehicles stabilitrak and traction control light and message to service those came on the dash and a sudden lose of power. I pulled over and put it in park noticing the gear indicator on the dash was gone. I put in drive and could barely move. So I shifted to 1st gear then back to park and into drive and the light came off and it was back to normal. The next day I started the vehicle and the light was on again with the check engine light. And stuck in limp mode. There are forums I've read with thousands of people with the same problem. The vehicle is available for inspection. The safety concerns are the traction control and stabilitrak can affect the way it handles and brakes. The vehicle will be going to dealership. There where no warning light prior to. The lights and systems failed simultaneously. This vehicle only has 44000 miles on it, no rust the frame is mint. This is a very clean truck and shouldn't be having this kind of problem.

  • Filed Sep 2018

    GOODYEAR WRANGLER 260-60R20" 2ND TIRE TO HAVE BROKEN BELTS CAUSING EXTREME VIBRATIO, THE ENTIRE FRONT END SHACKS VILANTLY WHEN APPLYING BRAKES TRYING TO STOP HAD TO HAVE REPLACED. DRIVING ON US 58 WEST WITH NO SHOULDER TO PULL OFF HIGHWAY

  • Filed Oct 2015

    WHEN TEMPERATURES DROP BELOW 30 DEGREES THE TIRE PRESSURE WARNING LIGHT AND THE LOW COOLANT LIGHT COMES ON. TOOK TO DEALERSHIP AND THEY ADVISED THAT BOTH WARNING LIGHTS DO THAT BELOW 28 DEGREES. THIS HAS OCCURRED SINCE 2013 WINTER. GLOW PLUGS GOING OUT ONE AT TIME GM WILL ONLY REPLACE AS THEY GO OUT UP TO 120000 NOT ENOUGH BEING DONE WITH THIS.

  • Filed Sep 2015

    I HAD DRIVEN BACK HOME FROM TAHOE AROUND 6:00PM AND THE VEHICLE WAS PARKED FOR 2 HOURS WHEN WE ATTEMPTED TO OPEN THE SLIDE ON THE 5TH WHEEL. I FOUND THE SLIDE ON THE TRAILER WOULD NOT OPEN DUE TO A LACK OF POWER ON THE 5TH WHEEL. AT THIS TIME THE PIGTAIL WAS STILL CONNECTED TO THE TRUCK. I DISCONNECTED THE PIGTAIL FROM THE TRUCK AND PLUGGED THE TRAILER INTO A 50 AMP PLUG AND THE SLIDE OPENED NORMALLY. I THOUGHT IT WAS STRANGE THAT THE BATTERY HAD DISCHARGED AFTER SUCH A SHORT TIME. AROUND 10:45PM MY GIRLFRIEND SCREAMED THE TRAILER WAS ON FIRE AND WHEN I REACHED THE BACKDOOR THE ENTIRE TRAILER WAS ENGULFED AND THE REAR OF THE TRUCK WAS ALREADY ON FIRE. BOTH THE VEHICLES WERE COMPLETELY DESTROYED ALONG WITH A BARN THAT WAS APPROXIMATELY10 FEET AWAY SUFFERING MAJOR DAMAGE.

  • Filed Dec 2014

    THIS INVOLVES AN OEM TIRE ON A 2012 CHEVROLET PICK UP TRUCK, SILVERADO 1500. I'M A RETIRED AUTOMOTIVE ENGINEER. TIRE IS MADE BY GENERAL TIRE, SIZE P245/75R/17, DOT P583 BN1. I AM ORIGINAL OWNER AND ONLY DRIVER. THIS TIRE HAS NEVER RUN OVER ANYTHING BUT ROADWAY SURFACE. I WAS TRAVELING ON THE FREEWAY WHEN THE SIDEWALL PLIES BROKE INTERNALLY CAUSING THE TIRE TO DE-BEAD. I PULLED OVER TO INSPECT. TIRE WAS SMOKING FROM THE INSIDE. IT WAS FULLY READY TO CATCH FIRE. COPIOUS AMOUNTS OF SMOKE. I POURED MY ICE TEA DOWN THE INSIDE PART OF RIM AND BACKED TRUCK UP TO SLOSH ICE TEA AROUND INSIDE OF SMOKING TIRE. THERE ARE NO CUTS, STONE BRUISES, OR OTHER OUTSIDE INFLUENCES. THIS TIRE BROKE ITS SIDEWALL. YOU CAN BOTH SEE AND FEEL IT. TREAD AND CROWN AT SAME AREA ARE FINE. TIRE HAS 6/32" TREAD REMAINING. WHEN TIRE WAS REPLACED, THERE WERE HANDFULS OF SHREDDED RUBBER FOUND INSIDE THE TIRE BY TIRE SHOP. I KEPT THE TIRE IF ANY REP WANTS TO INSPECT IT. THIS IS VERY DANGEROUS. THIS TIRE FAILURE COULD HAVE CAUSED A FATALITY.. *TR

  • Showing the 5 most recent of 7.
• Steering6

  1 involved a crash

  • Filed Apr 2017

    SHIFTER CABLE CAME OFF THE LINKAGE

  • Filed Apr 2016

    AT 34,162 MILES THE STEERING GEAR WAS BINDING, CREATING A SAFETY PROBLEM. A STEERING GEAR SHOULD LAST LONGER THAN 34,162 MILES.

  • Filed Sep 2015

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING AT A LOW SPEED AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHO DIAGNOSED THAT THE POWER STEERING PUMP AND BRAKE BOOST PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

  • Filed Jan 2015

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A POLE. A POLICE REPORT WAS NOT FILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

  • Filed Dec 2014

    WHEN MAKING A TURN AT LOW SPEED, THE POWER STEERING GOES OFF. IT IS THEN ALMOST IMPOSSIBLE TO TURN. IT DID THIS SEVERAL TIMES. I TOOK IT TO A DEALER, AND THEY REPLACED THE POWER STEERING PUMP. THEY SAID IT WAS PUTTING OUT 1150 PSI AND IT SHOULD BE 1700-1800 PSI. THE PROBLEM CAME BACK THE NEXT DAY. I WILL TAKE BACK TO DEALER. *TR

  • Showing the 5 most recent of 6.
• Vehicle Speed Control5

  • Filed Dec 2016

    WHILE DRIVING DOWN HIGHWAY AT 70 MPH, STABILITRAC LIGHT COMES ON AND TRUCK RAPIDLY GRABS TO THE RIGHT AND SUDDENLY YOU ARE ON THE SHOULDER FIGHTING TO GET BACK ON ROAD, TRUCK ALSO STARTS TO DECELERATE AND HARD TO ACCELERATE. *TR

  • Filed Jul 2014

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

  • Filed May 2013

    WHEN YOU TRY TO ACCELERATE, THE TRUCK DOES NOT RESPOND. THE TRUCK ACCELERATION FEELS LIKE THEIR IS A FLAT SPOT IN THE ACCELERATION. THIS IS VERY DANGEROUS. SEVERAL OF MY FAMILY MEMBERS HAVE ALMOST GOTTEN IN TERRIBLE T-BONE ACCIDENTS DUE TO THIS MALFUNCTION. BROUGHT THE TRUCK TO THE LOCAL DEALERSHIP & THE SAID THEY REPLACED THE THROTTLE POSITION SENSOR & IT IS WORSE NOW. *TR

  • Filed Mar 2013

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING THREE DIFFERENT TIMES. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD AN ENGINEER FURTHER INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 6,900. KMJ

  • Filed Oct 2012

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO STOP THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

• Suspension4

  1 involved a crash

  • Filed Mar 2016

    MY 2012 SILVERADO LS HAS 22,000 MILES. IT IS A SHAME BECAUSE IT IS A BEAUTIFUL TRUCK, BUT THE FRAME LOOKS TERRIBLE. IT IS NOT A LITTLE RUST HERE AND THERE. THE RUST IS LITERALLY ALL OVER THE FRAME. THERE IS MORE OF THE FRAME WITH RUST THAN WITHOUT. THE FRAME IS VERY EASY TO SEE. UNFORTUNATELY FOR GM, MY TRUCK IS A ROLLING BILLBOARD AND THE RUST IS GETTING WORST EVERY YEAR.

  • Filed Sep 2015

    HERE IS A BRIEF HISTORY OF THE ISSUES INVOLVING THE 1012 CHEVROLET SILVERADO LT TEXAS EDITION AFTER THE PURCHASE DATE OF SEPTEMBER 3, 2012. FIRST, I NOTICED THAT IT HAS INCREASINGLY BECOME MORE DIFFICULT TO OPEN THE FRONT PASSENGER WINDOW FROM THE DRIVER SIDE MASTER CONTROL UNIT AROUND 2014. NOW, I HAVE TO PRESS HARD SEVERAL TIMES TO OPEN THE WINDOW. SECOND, THE OUTSIDE MOLDINGS OF THE DOOR PANELS ARE FALLING OFF STARTING IN MID-2014. THIRD, I HAVE STARTED TO HEAR POPPING NOISES COMING FROM THE BALL JOINTS WHEN THE STEERING WHEEL IS TURNED TO THE LEFT OR RIGHT AT A VERY LOW SPEED STARTING THE BEGINNING OF 2014. THESE ISSUES WERE REPORTED TO THE CHEVROLET CUSTOMER SERVICE AT THE GM HEADQUARTERS IN AUGUST 2015. ON SEPTEMBER 4, 2015, THE TRUCK WAS FINALLY DIAGNOSED BY THE CHEVROLET DEALERSHIP SERVICE DEPARTMENT THAT SOLD THE PICKUP. THE INVOICE DATED SEPTEMBER 4, 2015 INDICATES THE LOWER BALL JOINTS WORN WITH PLAY, DOOR MOLDINGS FALLING OFF, AND THE DRIVER'S MASTER SWITCH SHORTED.

  • Filed May 2014

    PARKED FACING UPSLOPE. THE TRUCK SLIPPED OUT OF PARK GEAR AND ROLLED DOWNHILL BACKWARDS, KNOCKING OVER OWNER. FINALLY HIT A TREE AND STOPPED. INSURANCE DECLARED IT TOTALED. *TR

  • Filed Jul 2013

    I HAVE BEEN HAVING PROBLEMS WITH MY CHEVY SILVERADO TRUCK, TEXAS EDITION, IT HAS 23,800 MILES ON IT I PURCHASED IT WITH O MILES, I ADHERE TO OIL CHANGES AND ANY REPAIRS IN TIMELY MANNER. MY TRUCK HAS BEEN IN SERVICE DEPARTMENT TWICE FOR THE SAME ISSUE, WHEN THE TRANSMISSION IS SWITCHING GEARS, IT MAKES A CLUNKING NOISE WHILE DRIVING IT, IT FEELS LIKE SOMEONE IS BUMPING THE REAR OF TRUCK. THE REPAIRS INCLUDE TRANSMISSION HARD SHIFTING 2 - 3 TIMES, RR UPPER CONTROL VALVE BODY AND SPACER PLATE REPLACED, RESET TRANSMISSION, 1 2 3 4 CLUTCH REGULATOR VALVE BINDING IN BORE. ALSO REPLACED SPRINGS, SECOND SERVICE THE U JOINTS ANITSD YOKE REPLACED, MY TRUCK CONTINUES WITH SAME PROBLEM, PLEASE LOOK IN TO THIS ITS HORRIBLE & VERY DISAPPOINTING WHY CAN`T THEY FIX IT, MY TRUCK SOUNDS LIKE AN OLD VEHICLE I THINK SOMETHING IS WRONG WITH SUSPENSION. I`M DESPERATE TO FIND AN ANSWER. ITS AN EXPENSIVE TRUCK TO BE DEALING WITH THESE ISSUES. *TR

• Fuel System3

  • Filed Oct 2023

    The contact owns a 2012 Chevrolet Silverado 2500. The contact stated while driving at various speeds, a message indicating that the DEF system had failed was displayed. The contact stated that the vehicle was taken to several unknown dealers, where the O2 sensor, a diesel injector, and other unknown repairs were performed; however, the failure recurred while driving. The contact stated while driving 65 MPH, a message indicating that the DEF system had failed was displayed. Additionally, the vehicle went into LIMP Mode and gradually decelerated. The contact was able to drive to the nearest independent mechanic, where it was diagnosed that the DEF system, fuel pump, and oxygen sensor had failed. The vehicle was repaired; however, the contact was concerned that the repair was temporary. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.

  • Filed Dec 2014

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE TECHNICIAN MENTIONED THAT THE FUEL PUMP FRACTURED AND DEBRIS WENT THROUGH THE FUEL SYSTEM CAUSING INTERNAL DAMAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

  • Filed Aug 2014

    VEHICLE WOULD NOT START. WHEN THEY PUT IT ON SCOPE THEY FOUND THAT THE FUEL RAIL PRESSURE WAS TO LOW. THEY FOUND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM AS IF A PART WAS COMING APART FROM THE INSIDE. THEY HAD TO REPLACE ENTIRE FUEL SYSTEM FROM PUMP TO INJECTORS PLUS ALL THE LINES AND INJECTION PUMP. THIS VEHICLE IS 2 YEARS OLD. *TR

• Seats3

  1 involved a fire

  • Filed Aug 2016

    THE PASSENGER FRONT SEAT IS LEAKING A FLUID AND EACH TIME WE RIDE IN IT IT MAKES US SICK. WE HAVE TO TRAVEL WITH THE WINDOWS DOWN EVEN IN THE RAIN.

  • Filed Sep 2015

    I HAD DRIVEN BACK HOME FROM TAHOE AROUND 6:00PM AND THE VEHICLE WAS PARKED FOR 2 HOURS WHEN WE ATTEMPTED TO OPEN THE SLIDE ON THE 5TH WHEEL. I FOUND THE SLIDE ON THE TRAILER WOULD NOT OPEN DUE TO A LACK OF POWER ON THE 5TH WHEEL. AT THIS TIME THE PIGTAIL WAS STILL CONNECTED TO THE TRUCK. I DISCONNECTED THE PIGTAIL FROM THE TRUCK AND PLUGGED THE TRAILER INTO A 50 AMP PLUG AND THE SLIDE OPENED NORMALLY. I THOUGHT IT WAS STRANGE THAT THE BATTERY HAD DISCHARGED AFTER SUCH A SHORT TIME. AROUND 10:45PM MY GIRLFRIEND SCREAMED THE TRAILER WAS ON FIRE AND WHEN I REACHED THE BACKDOOR THE ENTIRE TRAILER WAS ENGULFED AND THE REAR OF THE TRUCK WAS ALREADY ON FIRE. BOTH THE VEHICLES WERE COMPLETELY DESTROYED ALONG WITH A BARN THAT WAS APPROXIMATELY10 FEET AWAY SUFFERING MAJOR DAMAGE.

  • Filed Apr 2013

    REAR HEAD RESTS DO NOT HAVE A LOCKING MECHANISM TO KEEP THEM LOCKED IN PLACE WHEN RAISED. THIS ALLOWS THE REAR HEAD RESTS TO FALL TO THE LOWEST POSITION WITH VERY LITTLE FORCE. GENERAL MOTORS HAS STATED THAT THIS IS NORMAL AND WITHIN SPECIFICATIONS. OWNERS ARE ADVISED TO INSPECT THE REAR HEAD RESTS TO DETERMINE FOR THEMSELVES WHETHER THIS POSES AN ACCEPTABLE RISK TO THEIR PASSENGERS. ADULTS RIDING IN THE REAR SEAT SHOULD BE ADVISED OF THIS CONDITION. *TR

• Exterior Lighting3

  • Filed Sep 2015

    I WAS PULLED OVER TWICE WITH IN 30 MINS FOR HAVING A MY RIGHT PASSENGER HEADLIGHT OUT. I'VE REPLACED THE HEADLIGHT, CHECKED FUSES, RELAY AND TESTED THE SOCKET POWER AND ALL WERE FINE

  • Filed May 2015

    WORKING IN THE YARD, I NOTICED OUT OF THE CORNER OF MY EYE THAT THERE APPEARED TO BE MOISTURE IN MY PASSENGER SIDE TAILLIGHT. AN INSPECTION OF THE TAILLIGHT SHOWED MULTIPLE FRACTURES IN THE HOUSING ACROSS THE REAR PORTION. THESE FRACTURES ALLOW WATER TO ENTER THE UNIT. A FRACTURE ROUGHLY A QUARTER INCH UP LIMITS THE WATER ACCUMULATION. I THEN CHECKED THE DRIVER'S SIDE UNIT & NOTICED THE SAME FAILURE IS STARTING. AT THE TIME OF DISCOVERY I HAD JUST OVER 1000 ENGINE HOURS ON THE VEHICLE AND JUST OVER 126K MILES. I PURCHASED THE VEHICLE NEW & I HAVE OWNED THE VEHICLE ROUGHLY 38.5 MONTHS. BULBS HAVE A GREATER LIFE EXPECTANCY THAN THE TAILLIGHT ASSEMBLY DESIGNED TO PROTECT THEM AND PROMOTE SAFETY. THE DEALER SAYS THE REPLACEMENT OF THE ASSEMBLIES ARE MY ISSUE. THESE ITEMS ARE REQUIRED BY STATE AND FEDERAL LAW TO MEET CERTAIN STANDARDS. DEPENDING ON FRACTURE PLACEMENT THE BULBS MAY SHORT OUT OR FAIL DUE TO CORROSION. FAILURE OF THE ASSEMBLY CAN LEAD TO SOMEONE MISSING A TURN SIGNAL, A STOP OR NOTICE THAT YOU ARE BACKING UP. I BELIEVE THESE FAILURES INCREASE THE POSSIBILITY OF HAVING AN ACCIDENT. BASED PRIOR EXPERIENCES WITH OTHER VEHICLES I BELIEVE THIS IS A MANUFACTURE DEFECT. I'M THEORIZING THAT BECAUSE THE REAR OF MY VEHICLE CATCHES THE EVENING SUN IT IS MY BELIEF THAT THESE WERE DESIGNED USING CHEAPER MATERIALS THAT POTENTIALLY DID NOT PROVIDE FOR THE ABILITY TO HOLDUP TO THE UV RAYS OF NATURAL SUNLIGHT. THE DRIVER'S SIDE AND THIRD LIGHT ON THE CAB RECEIVED MORE SHADE DUE TO A NEIGHBOR'S TREE THAT WAS REMOVED LAST YEAR SO THE SUN IMPACT WOULD BE LESS. I NOTICE THERE IS ANOTHER COMPLAINT FOR THIS MODEL YEAR ABOUT A CAB PLACED REAR LIGHT ASSEMBLY ECHOING THE SAME ISSUE.

  • Filed Jun 2014

    WITHOUT ANY IMPACT OR DAMAGE THE THIRD BRAKE LIGHT HAS CRACKED AND THE DEALER WON'T WARRANTY. *TR

• Diesel2

  • Filed Oct 2023

    The contact owns a 2012 Chevrolet Silverado 2500. The contact stated while driving at various speeds, a message indicating that the DEF system had failed was displayed. The contact stated that the vehicle was taken to several unknown dealers, where the O2 sensor, a diesel injector, and other unknown repairs were performed; however, the failure recurred while driving. The contact stated while driving 65 MPH, a message indicating that the DEF system had failed was displayed. Additionally, the vehicle went into LIMP Mode and gradually decelerated. The contact was able to drive to the nearest independent mechanic, where it was diagnosed that the DEF system, fuel pump, and oxygen sensor had failed. The vehicle was repaired; however, the contact was concerned that the repair was temporary. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.

  • Filed Aug 2014

    VEHICLE WOULD NOT START. WHEN THEY PUT IT ON SCOPE THEY FOUND THAT THE FUEL RAIL PRESSURE WAS TO LOW. THEY FOUND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM AS IF A PART WAS COMING APART FROM THE INSIDE. THEY HAD TO REPLACE ENTIRE FUEL SYSTEM FROM PUMP TO INJECTORS PLUS ALL THE LINES AND INJECTION PUMP. THIS VEHICLE IS 2 YEARS OLD. *TR

• Electronic Stability Control (esc)2

  • Filed Dec 2016

    WHILE DRIVING DOWN HIGHWAY AT 70 MPH, STABILITRAC LIGHT COMES ON AND TRUCK RAPIDLY GRABS TO THE RIGHT AND SUDDENLY YOU ARE ON THE SHOULDER FIGHTING TO GET BACK ON ROAD, TRUCK ALSO STARTS TO DECELERATE AND HARD TO ACCELERATE. *TR

  • Filed Jun 2012

    I HAVE HAD A RECURRING PROBLEM WITH MY NEW 2012 CHEVROLET SILVERADO 1500 LT (5.3 LITER ENGINE) GOING INTO "REDUCED ENGINE POWER MODE" WHICH ALSO RESULTS IN THE DISABLING OF STABILITY CONTROL AND TRACTION CONTROL. THIS IS A DANGEROUS CONDITION IN THAT IT RESULTS IN A LOSS OF POWER WHILE OPERATING THE VEHICLE UPON THE ROADWAY. AN AUTHORIZED REPAIR FACILITY HAS REPLACED THE NUMBER ONE AND TWO THROTTLE SENSORS, THE ACCELERATOR PEDAL ASSEMBLY, THE THROTTLE BODY, THE ALTERNATOR, THE COMPUTER, AND A LARGE GROUND WIRE BEHIND THE DASH. A GM ENGINEER WAS FLOWN IN AND NOW THE REPAIR CENTER IS REPLACING THE ENGINE WIRING HARNESS. THE VEHICLE (WHICH WAS PURCHASED LESS THAN THREE MONTHS AGO) HAS BEEN OUT OF SERVICE FOR APPROXIMATELY 30 DAYS. IN RESEARCHING THIS MATTER I HAVE FOUND THAT CHEVY HAS HAD AN ONGOING PROBLEM WITH THIS IN VARIOUS VEHICLES IN ITS PRODUCT LINE SINCE 2003. ALTHOUGH SEVERAL SERVICE BULLETINS HAVE BEEN PRODUCED THERE DOES NOT SEEM TO BE A CONSENSUS REGARDING THE CAUSE OF THIS PROBLEM. ALL OF THE PARTS ASSOCIATED WITH TROUBLE CODES C0242, P2127, AND P2138 HAVE BEEN REPLACED WITHOUT RESULT. THIS CONDITION COULD RESULT IN THE AFFECTED VEHICLES BEING REARENDED, OR, BECAUSE OF THE LOSS OF STABILITY AND TRACTION CONTROL, RESULT IN A ROLL OVER. THIS NEEDS TO BE ADDRESSED IMMEDIATELY. *JS

• Seat Belts1

  1 involved a crash

  • Filed Nov 2015

    RECENTLY I WAS INVOLVED IN AN ACCIDENT THAT WAS A DIRECT IMPACT. AT THE TIME OF THIS ACCIDENT THE SEAT BELT DID NOT LOCK NOR DID THE AIR BAGS DEPLOY. THE SPEED FROM THIS ACCIDENT WAS BETWEEN 50-55 MPH ON THE HIGHWAY. AT THE RATE OF SPEED I WAS GOING BEFORE THE ACCIDENT AND THE FACT THAT I HAD TO SLAM ON THE BREAKS TO BEGIN SLOWING DOWN ONE WOULD HAVE THOUGHT THE SEAT BELT WOULD HAVE LOCKED BUT IT DID NOT AND AT THE POINT OF IMPACT I WAS VERY SURPRISED THAT THE AIRBAGS DID NOT DEPLOY BUT YET THE SYSTEM INDICATED THAT IT DID AND NEEDED TO BE RESET. HOWEVER NOW THAT THE VEHICLE IS IN PROCESS OF BEING REPAIRED I AM BEING TOLD THAT THE ENTIRE AIRBAG SYSTEM HAS TO BE REPLACED ALONG WITH THE DRIVER SEAT BELT.

• Gasoline1

  • Filed Dec 2014

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE TECHNICIAN MENTIONED THAT THE FUEL PUMP FRACTURED AND DEBRIS WENT THROUGH THE FUEL SYSTEM CAUSING INTERNAL DAMAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.