2012 Chevrolet Silverado 3500HD

What owners should know

Covers 2011–2014 · 6.6L Duramax LML diesel and 6.0L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2012 Chevrolet Silverado 3500HD. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Duramax LML fuel pump (CP4) failure

  Best left to a shop

  Signs: Sudden stalling or no-start, low fuel pressure codes such as P0087.

  Fix: Prevention: change the fuel filter on schedule and buy fuel from busy stations. Some owners replace the CP4 with a different pump design as prevention. A failed pump usually means a full fuel system replacement at a diesel shop.

  Shop: Duramax fuel filterShop: Duramax CP3 conversion kit▶ How-to videos

• DEF heater and NOx sensor problems

  Moderate DIY

  Signs: 'Poor DEF quality' or reduced power messages, check engine light.

  Fix: Scan for codes. Common fixes are a NOx sensor or the DEF heater and tank assembly.

  Shop: Duramax NOx sensorShop: Duramax DEF heater▶ How-to videos

• Worn idler arm and pitman arm

  Moderate DIY

  Signs: Loose, wandering steering, clunks, play in the steering wheel.

  Fix: Replace the idler arm and pitman arm, and check tie rods. Many owners add an idler arm support brace. Get an alignment afterward.

  Shop: idler armShop: pitman armShop: idler arm support kit▶ How-to videos

• Cracked dashboard

  Easy DIY

  Signs: Cracks across the dash top, especially near the passenger airbag.

  Fix: Cover it with a molded dash cover or replace the dash pad. Make sure a cover doesn't block the airbag.

  Shop: dash cover▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V054000

  General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  Risk and fix

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V051000

  General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  Risk and fix

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.

• Equipment

  Apr 2018 · #18V267000

  General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk and fix

  Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

  Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

• Fuel System, Gasoline:Storage:Auxillary Tank

  Oct 2017 · #17V664000

  General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

  Risk and fix

  Risk: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

  Fix: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Air Bags19

  3 involved a crash

  • Filed Oct 2021

    It is amazing to me that a recall is issued in March 2021 and nothing has been done yet and they still are building vehicles probably with defective equipment if there isn't a fix for this recall. GM recall # N212328800

  • Filed Sep 2021

    Takata recall. The contact owns a 2012 Chevrolet Silverado 3500. The contact received a recall notice for NHTSA Campaign Number 21V051000 (Air Bags) however, upon contacting the dealer, he was informed that the repair might cause the dashboard to crack. The contact was then informed that he needed to sign a waiver to ensure that the dealer would not be held responsible for any damages to vehicle. The contact declined to sign the waiver and the vehicle was not repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed Aug 2021

    The contact owns a 2012 Chevrolet Silverado. The contact received a notification for NHTSA Campaign Number: 22V054000(AIR BAGS); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

  • Filed Jun 2021

    The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that while starting the vehicle the air bag warning indicator light illuminated The contact called OnStar who completed diagnostic testing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 126,625.

  • Filed Oct 2019

    TL* THE CONTACT OWNED A 2012 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 80 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. AS A RESULT, THE VEHICLE ROLLED OVER SEVERAL TIMES BEFORE COLLIDING INTO A TREE. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE AIR BAGS DID NOT DEPLOY AND THE DRIVER WAS FATALLY INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT FIRM WHO DETERMINED THAT THE AIR BAG SWITCH WAS FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CASE-9-558-170-8379. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000.

  • Showing the 5 most recent of 19.
• Structure15

  1 involved a crash · 1 involved a fire

  • Filed May 2023

    Our dashboard is beyond cracked, repair cost $2100.00 plus. I was told that the dash needed to have a metal brace installed with repair. We used a sun reflector from day one. We have a little more than 25k miles on it and the vehicle is immaculate except for the 3rd brake light leaking which we have tried to repair over and over again another flaw design. We finally got our airbag replaced and now the dash is worse than ever. How are we expected to ever get anything even close to resale value for this vehicle. We paid 36,000.00 We did nothing wrong except be a loyal chevrolet customer for our entire lives. We loved chevy but unfortunately since chevrolet refuses to admit that there is a flaw in these dashboards we would not in clear conscience buy from the company again, it's too bad we wanted to trade it in for a 2023. David Shoemaker The starburst breakage is from airbag replacement the straight lines is chevy defect. I think you should meet us halfway on this at least.

  • Filed Apr 2016

    DASH CRACKED AT CORNER DASH ABOVE LEFT SIDE OF PASSENGER SIDE AIRBAG ONLY 35K ON VEHICLE 3.5 YEARS OLD WITH USE OF SUNSHADE HALF THE TIME

  • Filed Apr 2016

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. THE VIN WAS NOT AVAILABLE.

  • Filed Mar 2016

    MY 2012 SILVERADO LS HAS 22,000 MILES. IT IS A SHAME BECAUSE IT IS A BEAUTIFUL TRUCK, BUT THE FRAME LOOKS TERRIBLE. IT IS NOT A LITTLE RUST HERE AND THERE. THE RUST IS LITERALLY ALL OVER THE FRAME. THERE IS MORE OF THE FRAME WITH RUST THAN WITHOUT. THE FRAME IS VERY EASY TO SEE. UNFORTUNATELY FOR GM, MY TRUCK IS A ROLLING BILLBOARD AND THE RUST IS GETTING WORST EVERY YEAR.

  • Filed Feb 2016

    DOOR HANDLE COMES OFF ON DRIVER AND PASSENGER DOOR, MAKES IT IMPOSSIBLE TO OPEN THE DOORS OF THE VEHICLE

  • Showing the 5 most recent of 15.
• Power Train12

  4 involved a crash

  • Filed Apr 2016

    2012 SILVERADO 3500HD WITH DEALER INSTALLED DEJANA RUGBY DUMP BODY THE DUMP BODY HOIST MAKES CONTACT WITH THE ELECTRONIC TRAILER BRAKE/BODY CONTROL MODULE EVENTUALLY CRACKING OPEN OR DAMAGING THE TOP OF THE MODULE AND ALLOWING MOISTURE/WATER INSIDE DAMAGING THE MODULE. THIS CAUSES A NO START CONDITION AND OR ERRATIC GAUGES, DOOR LOCKS, ABS & BRAKE LIGHTS TO COME ON, DRIVABILITY ISSUES TRUCK CAN GO INTO A LIMP MODE WITH NO SHIFTING ETC. TEST EQUIPMENT SHOWS NO COMMUNICATION TO ECM ERRORS AND DRIVETRAIN- PROBLEM WILL OCCUR WHILE DRIVING. WHEN THE TRAILER BRAKE CONTROL MODULE IS UNPLUGGED ALL SYMPTOMS WILL GO AWAY AND TRUCK WILL FUNCTION NORMAL. THIS PROBLEM STARTED WITH A SERVICE TRAILER BRAKE WARNING FROM THE VEHICLE INFORMATION CENTER IN THE DASH.

  • Filed Oct 2015

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING AT 70 MPH, THE GEAR SHIFTED INDEPENDENTLY AND VARIOUS WARNING LIGHTS ILLUMINATED PRIOR TO THE TRANSMISSION FAILING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,361.

  • Filed May 2014

    MY WIFE PARKED THE TRUCK IN THE DRIVEWAY JUST OUTSIDE OF OUR ATTACHED GARAGE. SHE LEFT THE VEHICLE RUNNING BECAUSE SHE WAS UNLOADING GROCERIES AND HAD ANOTHER ERRAND TO RUN. WHILE SHE WAS INSIDE THE HOUSE THE VEHICLE STARTED MOVING. ONE OF OUR CHILDREN THAT WAS OUTSIDE SAW THIS OCCURRING AND STARTED TO SCREAM THAT THE TRUCK WAS MOVING. MY WIFE RAN IN AN ATTEMPT TO GET IN THE VEHICLE AND STOP IT BEFORE IT HIT THE WALL. SHE WAS UNSUCCESSFUL AND THE TRUCK CRASHED INTO THE WALL THAT SEPARATES THE GARAGE AND THE FAMILY ROOM CAUSE DAMAGE TO THE WALL AND DOOR THAT LEADS INTO THE HOUSE. MY WIFE STATES THAT WHEN SHE GOT INSIDE THE TRUCK IT WAS STILL IN PARK. THE TRUCK ONLY SUFFERED A SMALL DENT. MY WIFE WAS EXTREMELY SHAKEN UP. I WILL BE TAKING THE TRUCK IN ON MAY 31,2014 TO [XXX] IN MIAMISBURG, OHIO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed May 2014

    I BOUGHT MY 2012 TEXAS EDITION SILVERADO AUGUST 4, 2012 THE TRANSMISSION STARTED RESPONDING ABNORMAL IMMEDIATELY AFTER LEAVING THE DEALERSHIP IT HAD 135 MILES ON IT BEFORE I BOUGHT IT I HAVE 32K MILES NOW AND NOTHING HAS CHANGE ALL THE SAME ISSUES BUT THEY SEEM TO BE GETTING WORST. MY TRANSMISSION HAS A HARD TIME SHIFTING NO MATTER WHAT, UP, DOWN, TURN, FORWARD ALL NORMAL DRIVING MANEUVERS. WHEN IT DOES TRY AND SHIFT THE ENGINE CLATTERS WHICH IS EXTREMELY RIDICULOUS I'VE HAD SEVERAL SILVERADO'S AND THE LAST ONE THAT CLATTER THIS WAY WAS A 1978 WITH PROBABLY OVER 300,000(EXPECTED). MY TRANSMISSION DOES AS STATED BY OTHERS THE COMING TO A STOP SIGN AND APPLYING THE BRAKES THE TRUCK WILL LAUNCH FORWARD UNEXPECTEDLY AND SHIFT EXTREMELY HARD THIS IS THE FIRST NEW VEHICLE I'VE EVER BOUGHT THE LAST 4 WERE ALL SILVERADO FROM 78-94 AND THEY DIDN'T DO THIS. THIS TRUCK ALSO WEARS THE OUTER EDGE OF MY TRES NO MATTER HOW MANY ALIGNMENTS AND BALANCE AND ROTATING I GET DONE. YOU MAY SAY YOUR TIRE YOUR FAULT BUT I'VE LOOKED AT OVER 40 2012 SILVERADO'S IN PARKING LOTS AND SAW THE EXACT SAME WEAR PATTERN THE OWNERS ARE PROBABLY NOT THE TYPE TO CHECK OR CARE. THE BIGGEST CONCERN IS THE $30,000 I PAID FOR THIS THING AND EXPECTED IT TO RUN FOR THE NEXT 20 YEARS BUT I'M AT LESS THAN 2 YEARS AND IT FEELS LIKE THE TRANSMISSION AND ENGINE ARE GOING TO JUMP OUT AND FLY THROUGH AN INTERSECTION LEAVING ME AT A GREEN LIGHT. IF I WERE TO LET ANY CHEVY "BIG SHOT" DRIVE THIS FOR 1 WEEK AS THEIR DAILY DRIVER (IT'S MY DAILY) THEY WOULD PROBABLY STOP DRIVING IT ON DAY 1 AND ASK ME HOW I'VE DONE IT FOR ALMOST 2 YEARS. MY REPLY WOULD BE I DON'T HAVE THE MONEY TO GET ANOTHER ONE AND YOU "BIG SHOT" NEED TO GET THIS FIXED. ACTIVE DUTY MILITARY (NO MONEY) OVER WORKED UNDER PAID. TOOK MY SAVINGS BOUGHT A TRUCK THAT I WAITED 23 YEARS TO BUY AND THEN THE THING IS IN WORST SHAPE THAN THE 1994 EXTENDEDCAB I HAD. *TR

  • Filed May 2014

    PARKED FACING UPSLOPE. THE TRUCK SLIPPED OUT OF PARK GEAR AND ROLLED DOWNHILL BACKWARDS, KNOCKING OVER OWNER. FINALLY HIT A TREE AND STOPPED. INSURANCE DECLARED IT TOTALED. *TR

  • Showing the 5 most recent of 12.
• Tires11

  1 involved a fire

  • Filed Dec 2025

    Tire - 265/70 r18 Cooper Could have been a very bad accident. Tire blew out. The tire was inspected by Goodyear PCA-Visual only -recvd below response after several requests. All Internal Goodyear visual Inspection procedures & methodologies are confidential and/or proprietary information of The Goodyear Tire and Rubber Company. Goodyear's findings in this claim are final, and we have closed our file with no further action.

  • Filed Oct 2025

    TIRE - 265/70 R18 Failure: Tire caused vehicle damage - Tire is at Goodyear Tire - Akron, Ohio Pulled off the road to change tire - was helped by someone that saw incident and lived close by. Yes - Filed a claim with insurance -see attached-and Property Damage Claim Team - Goodyear Tire- PDCT re George_theodore@goodyear.com - Claim # 000645055. Claim was denied. Provided proof that tires were maintained properly by periodic rotation and inspection and requested Goodyear findings twice and still have not received. Claim denied again. Last request to Goodyear was 10/2 requesting their documentation. Waiting for tire to be returned and response to our request. Warning -the vehicle started vibrating

  • Filed Jun 2023

    Cooper Discoverer HT3 265/70R18 Tread and sidewall separation. became very dangerous to drive. ALL 4 tires became defective.

  • Filed Jul 2018

    I DRIVE 116 MOSTLY HWY MILES A DAY COMMUTING TO WORK. ABOUT 4 WEEKS AGO THE 1ST OF MY TIRES STARTED TO VIBRATE. I HAD IT CHECKED OUT AND THE BELT HAD SEPARATED. THEN 2 WEEKS LATER THE 2ND TIRE DID THE SAME. (BOTH FRONT END OF THE VEH) THEN THE FOLLOWING WEEK (DATE OF INCIDENT.) THE OTHER TIRE BELT SEPARATED BUT THIS TIME THE WHOLE TREAD SEPARATED FROM THE TIRE CAUSING DAMAGE TO MY VEHICLE. (INDECENT NOT REPORTED TO THE POLICE) AS I WAS DRIVING DOWN THE HWY AT NORMAL SPEEDS. (BACK END OF VEH) (IF FRONT END I MIGHT HAVE CRASHED?) THE TIRES ARE A GOODYEAR WRANGLER ALL-TERRAIN ADVENTURE. TIRE SIZE LT265/70R18.

  • Filed Feb 2016

    GENERAL GRABBER AT2. TRUCK PARKED IN LOT WHEN TIRE BLEW AT BEGINNING OF WORK DAY BEFORE USE. EMPLOYEES HEARD NOISE AND CAME OUT OF DISPATCH TO CHECK WHAT HAPPENED. RT REAR TIRE HAD BLOWN.

  • Showing the 5 most recent of 11.
• Engine10

  1 involved a crash · 1 involved a fire

  • Filed Aug 2024

    The contact owns a 2012 Chevrolet Silverado 3500. While the contact's sister was driving 65 MPH, the vehicle began to jerk with the check engine warning light illuminated violently. The contact stated that the vehicle stalled in the middle of the highway. The contact called California Highway Patrol who assisted with getting the vehicle off the road. The vehicle was eventually towed to the dealer where the vehicle was diagnosed with a defective fuel pump. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 68,000.

  • Filed Jul 2022

    Our diesel fuel pump failed unexpectedly and without any notice while pulling a fifth wheel camper on a state highway in Ohio. The engine stopped completely (we were coasting within seconds). We were in a one-lane construction zone, and had it not been for a paved median, I would have been unable to pull off in this construction zone. Fortunately, I had enough momentum to get off the road and was able to exert enough pressure on the brakes manually to stop. In reading about this issue, it is clear that there are known problems with this fuel pump. My cost to repair this defective part will be about $11,500 and will require a 12 hour round trip back to Ohio to pick-up the vehicle after a two-week repair.

  • Filed Apr 2016

    2012 SILVERADO 3500HD WITH DEALER INSTALLED DEJANA RUGBY DUMP BODY THE DUMP BODY HOIST MAKES CONTACT WITH THE ELECTRONIC TRAILER BRAKE/BODY CONTROL MODULE EVENTUALLY CRACKING OPEN OR DAMAGING THE TOP OF THE MODULE AND ALLOWING MOISTURE/WATER INSIDE DAMAGING THE MODULE. THIS CAUSES A NO START CONDITION AND OR ERRATIC GAUGES, DOOR LOCKS, ABS & BRAKE LIGHTS TO COME ON, DRIVABILITY ISSUES TRUCK CAN GO INTO A LIMP MODE WITH NO SHIFTING ETC. TEST EQUIPMENT SHOWS NO COMMUNICATION TO ECM ERRORS AND DRIVETRAIN- PROBLEM WILL OCCUR WHILE DRIVING. WHEN THE TRAILER BRAKE CONTROL MODULE IS UNPLUGGED ALL SYMPTOMS WILL GO AWAY AND TRUCK WILL FUNCTION NORMAL. THIS PROBLEM STARTED WITH A SERVICE TRAILER BRAKE WARNING FROM THE VEHICLE INFORMATION CENTER IN THE DASH.

  • Filed May 2014

    I BOUGHT MY 2012 TEXAS EDITION SILVERADO AUGUST 4, 2012 THE TRANSMISSION STARTED RESPONDING ABNORMAL IMMEDIATELY AFTER LEAVING THE DEALERSHIP IT HAD 135 MILES ON IT BEFORE I BOUGHT IT I HAVE 32K MILES NOW AND NOTHING HAS CHANGE ALL THE SAME ISSUES BUT THEY SEEM TO BE GETTING WORST. MY TRANSMISSION HAS A HARD TIME SHIFTING NO MATTER WHAT, UP, DOWN, TURN, FORWARD ALL NORMAL DRIVING MANEUVERS. WHEN IT DOES TRY AND SHIFT THE ENGINE CLATTERS WHICH IS EXTREMELY RIDICULOUS I'VE HAD SEVERAL SILVERADO'S AND THE LAST ONE THAT CLATTER THIS WAY WAS A 1978 WITH PROBABLY OVER 300,000(EXPECTED). MY TRANSMISSION DOES AS STATED BY OTHERS THE COMING TO A STOP SIGN AND APPLYING THE BRAKES THE TRUCK WILL LAUNCH FORWARD UNEXPECTEDLY AND SHIFT EXTREMELY HARD THIS IS THE FIRST NEW VEHICLE I'VE EVER BOUGHT THE LAST 4 WERE ALL SILVERADO FROM 78-94 AND THEY DIDN'T DO THIS. THIS TRUCK ALSO WEARS THE OUTER EDGE OF MY TRES NO MATTER HOW MANY ALIGNMENTS AND BALANCE AND ROTATING I GET DONE. YOU MAY SAY YOUR TIRE YOUR FAULT BUT I'VE LOOKED AT OVER 40 2012 SILVERADO'S IN PARKING LOTS AND SAW THE EXACT SAME WEAR PATTERN THE OWNERS ARE PROBABLY NOT THE TYPE TO CHECK OR CARE. THE BIGGEST CONCERN IS THE $30,000 I PAID FOR THIS THING AND EXPECTED IT TO RUN FOR THE NEXT 20 YEARS BUT I'M AT LESS THAN 2 YEARS AND IT FEELS LIKE THE TRANSMISSION AND ENGINE ARE GOING TO JUMP OUT AND FLY THROUGH AN INTERSECTION LEAVING ME AT A GREEN LIGHT. IF I WERE TO LET ANY CHEVY "BIG SHOT" DRIVE THIS FOR 1 WEEK AS THEIR DAILY DRIVER (IT'S MY DAILY) THEY WOULD PROBABLY STOP DRIVING IT ON DAY 1 AND ASK ME HOW I'VE DONE IT FOR ALMOST 2 YEARS. MY REPLY WOULD BE I DON'T HAVE THE MONEY TO GET ANOTHER ONE AND YOU "BIG SHOT" NEED TO GET THIS FIXED. ACTIVE DUTY MILITARY (NO MONEY) OVER WORKED UNDER PAID. TOOK MY SAVINGS BOUGHT A TRUCK THAT I WAITED 23 YEARS TO BUY AND THEN THE THING IS IN WORST SHAPE THAN THE 1994 EXTENDEDCAB I HAD. *TR

  • Filed Feb 2014

    EFM ISSUE: LIFE-TIME CHEVY SILVERADO OWNER, CURRENTLY OWN 2003 & 2012 1500 SILVERADO 1/2 TONS. EVER SINCE GM STARTED USING EFM CHIPS, FOR SOME UNKNOWN REASON THE ENGINE WILL LOSE SEVERAL QUARTS OF OIL FOR NO REASON. WITHOUT WARNING THE CHECK ENGINE LIGHT COMES ON. PULL-OVER & CHECK THE OIL LEVEL. ON EVERY OCCASION, (SEVERAL INCIDENTS NOW), MUCH TO MY SURPRISE THE OIL LEVEL BARELY REGISTERS ON THE DIP STICK. WHERE DID 3-4 QUARTS OF OIL GO? YESTERDAY THE OIL LEVEL WAS FULL, TODAY THE OIL LEVEL IS ALMOST NON-EXISTENT - WITHOUT A DROP OF OIL LEAKING ANYWHERE? I NOW HAVE TO CARRY 3-4 QUARTS OF OIL WITH ME EVERYWHERE I GO JUST IN CASE THE CHECK ENGINE LIGHT COMES ON. GM SHOULD DO THE RIGHT THING AND ISSUE A RECALL. WARNING: IF YOU DRIVE A CHEVY YOU BETTER KEEP 4 QUARTS OF OIL WITH YOU AT ALL TIMES IN THE EVENT THIS HAPPENS TO YOU. NOT IMMEDIATELY PULLING-OVER & FILLING THE OIL LEVEL BACK TO PROPER LEVEL MAY DESTROY YOUR ENGINE. FIX THIS EFM ISSUE > LOSS OF OIL, AS IT HAS BEEN GOING ON FOR YEARS AND STILL PERSISTS AFTER 2 COMPLETE MODEL CHANGEOVERS. THIS MAJOR MALFUNCTION IS THE RESULT OF THE EFM SYSTEM DUMPING THE OIL INTO THE EXHAUST & THE CATALYTIC CONVERTER BURNING IT AWAY. THAT IS THE ONLY PLAUSIBLE EXPLANATION FOR LOSING SO MUCH OIL WITHOUT WARNING AND WITHOUT A DROP OF OIL BEING FOUND ANYWHERE OUTSIDE THE ENGINE OR UNDERNEATH THE ENGINE COMPARTMENT OR CHASSIS. *TR

  • Showing the 5 most recent of 10.
• Service Brakes10

  3 involved a crash

  • Filed Jun 2023

    The contact owns a 2012 Chevrolet Silverado. The contact stated he purchased the vehicle at a used dealer on March 13, 2023, and the anti-lock braking systems (ABS), the traction control sensor, and the brake warning light illuminated. The contact took the vehicle back to the used dealer on 3 different occasions and had the anti-lock braking systems (ABS) sensor replaced and inspected the brakes. The dealer stated no failure was found when inspecting the vehicle. The contact stated while approaching an intersection another vehicle made a left turn and intercepted in his lane on the right side, he depressed the brake pedal but failed to stop or slow down the vehicle, causing it to crash into the other vehicle. The contact stated the vehicle continued moving forward while depressing the brake pedal. The vehicle jumped a curb and crashed into a building and stopped the vehicle. The contact states the front driver side air bag deployed. The contact sustained leisure on his back muscles, had whiplash and leisure on the left side of his head and arm due to the air bag deployment. The contact stated he was taken to the hospital by ambulance to seek medical attention. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 192,000.

  • Filed Mar 2017

    WHILE DRIVING ON A FOUR-LANE HIGHWAY TOWING OUR 15,500 LB FIFTH WHEEL, SUDDENLY, WITHOUT ANY WARNING, WE HEARD RATTLING, LOST POWER, AND THE ENGINE SHUT DOWN. THE NOISE AND LOSS OF PROPULSION, POWER STEERING AND POWER BRAKES ALL OCCURRED WITHIN ABOUT 2-3 SECONDS. GRATEFULLY, THE DRIVER HAD THE FORTITUDE TO IMMEDIATELY BEGIN PULLING ONTO THE SHOULDER OF THE SLIGHT DOWNWARD SLOPE ON WHICH WERE WERE DRIVING. LUCKILY, WE WERE ON A STRETCH OF ROAD THAT WAS NOT INCLINED, NOT IN A CONSTRUCTION ZONE WITH BARRIERS, NOT IN A SNOWY MOUNTAIN PASS OR IN OTHER INCLEMENT WEATHER, NOT IN THE LEFT LANE PASSING, ETC. HAD ANY OF THESE FACTORS PREVENTED US FROM SIMPLY PULLING ONTO THE SHOULDER OF THE ROAD, THE POTENTIAL FOR A LIFE THREATENING ACCIDENT WOULD HAVE BEEN SIGNIFICANT. THE CHEVROLET/GM SERVICE CENTER CONFIRMED THE BOSCH CP4 HPFP SUFFERED A CATASTROPHIC FAILURE, DESTROYING THE ENTIRE FUEL SYSTEM OF THE TRUCK. GM IS COVERING PART OF THE REPAIR COSTS (TRUCK IS AT 119,705 MILES), BUT OUR BILL WILL REMAIN SUBSTANTIAL. RESEARCH OF DIESEL, TDI, AND OTHER FORUMS DOCUMENT THIS PROBLEM AS WELL-KNOWN AND BROADER THAN THE EXISTING 9 COMPLAINTS IN THE NHSTA PUBLIC DATABASE AND THE INVESTIGATION OF VW/AUDI. SOME PEOPLE ARE EVEN REPORTING MULTIPLE FAILURES. THE MOST COMMON BELIEVABLE CAUSE OF THE FAILURES SEEMS TO BE A MISMATCH OF LUBRICITY SPECS BETWEEN THE BOSCH CP4 AND THE DIESEL FUEL IN THE U.S. PLEASE OPEN AN INVESTIGATION, AND ORDER GM, FORD, VW, BOSCH AND OTHERS TO RECALL THESE VEHICLES TO PROVIDE THE NECESSARY REPAIRS. ALSO PLEASE MANDATE, TO THE EXTENT YOU'RE ABLE, REIMBURSEMENT TO THOSE OF US PAYING FOR REPAIRS TODAY. I HAVE READ, BUT HAVE NOT BEEN ABLE TO CONFIRM, THAT VW EXTENDED THE WARRANTY TO 120K MILES. THIS SEEMS LIKE A MINIMUM (MORE IS BETTER) STEP, AND IT SHOULD BE RETROACTIVE.

  • Filed Sep 2015

    TL* THE CONTACT OWNED A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WHICH CAUSED THE VEHICLE TO CRASH INTO TWO, TWO-TON ROCKS. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT A PASSENGER SUFFERED INJURIES TO THE LOWER BACK WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

  • Filed Sep 2015

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING AT A LOW SPEED AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHO DIAGNOSED THAT THE POWER STEERING PUMP AND BRAKE BOOST PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

  • Filed Jan 2015

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,597. UPDATED 3/31/15*CN UPDATED 9/18/2017*CN

  • Showing the 5 most recent of 10.
• Unknown or Other6

  • Filed Dec 2019

    DASH IN CRACKING BOTH SIDES.

  • Filed Feb 2016

    THE DASH IS CRACKED BY THE AIR BAG HOUSING THE DOOR HANDLES ARE DISCOLORED AND THE EXHAUST SYSTEM IS ALSO DISCOLORED.

  • Filed Jan 2016

    CRACKS IN THE DASH AT THE AIRBAG MAY BECOME PROJECTILES.

  • Filed Sep 2015

    TRUCK WAS PARKED WHEN I GOT BACK INTO IT THE DASHBOARD WAS CRACKED

  • Filed Sep 2015

    WAS DRIVING AND HEARD LOUD POP. PULLED OVER AND INSPECTED DASH AND FOUND CRACK AROUND AIRBAG AREA PASSENGER SIDE OF TRUCK.

  • Showing the 5 most recent of 6.
• Electrical System6

  1 involved a fire

  • Filed Apr 2016

    2012 SILVERADO 3500HD WITH DEALER INSTALLED DEJANA RUGBY DUMP BODY THE DUMP BODY HOIST MAKES CONTACT WITH THE ELECTRONIC TRAILER BRAKE/BODY CONTROL MODULE EVENTUALLY CRACKING OPEN OR DAMAGING THE TOP OF THE MODULE AND ALLOWING MOISTURE/WATER INSIDE DAMAGING THE MODULE. THIS CAUSES A NO START CONDITION AND OR ERRATIC GAUGES, DOOR LOCKS, ABS & BRAKE LIGHTS TO COME ON, DRIVABILITY ISSUES TRUCK CAN GO INTO A LIMP MODE WITH NO SHIFTING ETC. TEST EQUIPMENT SHOWS NO COMMUNICATION TO ECM ERRORS AND DRIVETRAIN- PROBLEM WILL OCCUR WHILE DRIVING. WHEN THE TRAILER BRAKE CONTROL MODULE IS UNPLUGGED ALL SYMPTOMS WILL GO AWAY AND TRUCK WILL FUNCTION NORMAL. THIS PROBLEM STARTED WITH A SERVICE TRAILER BRAKE WARNING FROM THE VEHICLE INFORMATION CENTER IN THE DASH.

  • Filed Sep 2015

    HERE IS A BRIEF HISTORY OF THE ISSUES INVOLVING THE 1012 CHEVROLET SILVERADO LT TEXAS EDITION AFTER THE PURCHASE DATE OF SEPTEMBER 3, 2012. FIRST, I NOTICED THAT IT HAS INCREASINGLY BECOME MORE DIFFICULT TO OPEN THE FRONT PASSENGER WINDOW FROM THE DRIVER SIDE MASTER CONTROL UNIT AROUND 2014. NOW, I HAVE TO PRESS HARD SEVERAL TIMES TO OPEN THE WINDOW. SECOND, THE OUTSIDE MOLDINGS OF THE DOOR PANELS ARE FALLING OFF STARTING IN MID-2014. THIRD, I HAVE STARTED TO HEAR POPPING NOISES COMING FROM THE BALL JOINTS WHEN THE STEERING WHEEL IS TURNED TO THE LEFT OR RIGHT AT A VERY LOW SPEED STARTING THE BEGINNING OF 2014. THESE ISSUES WERE REPORTED TO THE CHEVROLET CUSTOMER SERVICE AT THE GM HEADQUARTERS IN AUGUST 2015. ON SEPTEMBER 4, 2015, THE TRUCK WAS FINALLY DIAGNOSED BY THE CHEVROLET DEALERSHIP SERVICE DEPARTMENT THAT SOLD THE PICKUP. THE INVOICE DATED SEPTEMBER 4, 2015 INDICATES THE LOWER BALL JOINTS WORN WITH PLAY, DOOR MOLDINGS FALLING OFF, AND THE DRIVER'S MASTER SWITCH SHORTED.

  • Filed Dec 2014

    TL* THE CONTACT OWNED A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE FIRE WAS EXTINGUISHED BY A FIRE DEPARTMENT. A POLICE/FIRE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND THE CAUSE OF THE FIRE WAS UNDETERMINED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

  • Filed Oct 2014

    TRUCK STALLED WITH A FULL TANK OF GAS ON A BUSY HIGHWAY. I TOOK IT TO THE DEALER AND HAD TRANSFER SWITCH AND TWO SENSORS REPLACED. *TR

  • Filed May 2013

    BRAKES ARE SPONGY DOES NOT STOP TRUCK UNTIL PUMPED,POWER TRAIN CLUNKING NOISE WHEN TURNING AND SHIFTING,ELECTRICAL AT TIMES DASH LIGHTS DIM AT ANY GIVEN TIME, MANY OTHER COMPLAINTS VERY ROUGH RIDE, TRANS SHIFTS VERY HARD, WHEN COMING TO A TRAFFIC LIGHT RUNS ROUGH. HAS BEEN TO DEALER ONCE AND LAST THURSDAY GOT A CALL FROM GM THE DEALERSHIP HAS NOT RESPONDED TO MY PROBLEMS. *TR

  • Showing the 5 most recent of 6.
• Fuel/Propulsion System5

  • Filed Jul 2022

    Our diesel fuel pump failed unexpectedly and without any notice while pulling a fifth wheel camper on a state highway in Ohio. The engine stopped completely (we were coasting within seconds). We were in a one-lane construction zone, and had it not been for a paved median, I would have been unable to pull off in this construction zone. Fortunately, I had enough momentum to get off the road and was able to exert enough pressure on the brakes manually to stop. In reading about this issue, it is clear that there are known problems with this fuel pump. My cost to repair this defective part will be about $11,500 and will require a 12 hour round trip back to Ohio to pick-up the vehicle after a two-week repair.

  • Filed Jul 2019

    BOSH FUEL PUMP FAILED AT 55 MPH ON THE HIGHWAY AND THE ENGINE CUT OFF IMMEDIATELY AND LEFT ME STRANDED IN THE MIDDLE OF THE ROAD.

  • Filed Mar 2017

    WHILE DRIVING ON A FOUR-LANE HIGHWAY TOWING OUR 15,500 LB FIFTH WHEEL, SUDDENLY, WITHOUT ANY WARNING, WE HEARD RATTLING, LOST POWER, AND THE ENGINE SHUT DOWN. THE NOISE AND LOSS OF PROPULSION, POWER STEERING AND POWER BRAKES ALL OCCURRED WITHIN ABOUT 2-3 SECONDS. GRATEFULLY, THE DRIVER HAD THE FORTITUDE TO IMMEDIATELY BEGIN PULLING ONTO THE SHOULDER OF THE SLIGHT DOWNWARD SLOPE ON WHICH WERE WERE DRIVING. LUCKILY, WE WERE ON A STRETCH OF ROAD THAT WAS NOT INCLINED, NOT IN A CONSTRUCTION ZONE WITH BARRIERS, NOT IN A SNOWY MOUNTAIN PASS OR IN OTHER INCLEMENT WEATHER, NOT IN THE LEFT LANE PASSING, ETC. HAD ANY OF THESE FACTORS PREVENTED US FROM SIMPLY PULLING ONTO THE SHOULDER OF THE ROAD, THE POTENTIAL FOR A LIFE THREATENING ACCIDENT WOULD HAVE BEEN SIGNIFICANT. THE CHEVROLET/GM SERVICE CENTER CONFIRMED THE BOSCH CP4 HPFP SUFFERED A CATASTROPHIC FAILURE, DESTROYING THE ENTIRE FUEL SYSTEM OF THE TRUCK. GM IS COVERING PART OF THE REPAIR COSTS (TRUCK IS AT 119,705 MILES), BUT OUR BILL WILL REMAIN SUBSTANTIAL. RESEARCH OF DIESEL, TDI, AND OTHER FORUMS DOCUMENT THIS PROBLEM AS WELL-KNOWN AND BROADER THAN THE EXISTING 9 COMPLAINTS IN THE NHSTA PUBLIC DATABASE AND THE INVESTIGATION OF VW/AUDI. SOME PEOPLE ARE EVEN REPORTING MULTIPLE FAILURES. THE MOST COMMON BELIEVABLE CAUSE OF THE FAILURES SEEMS TO BE A MISMATCH OF LUBRICITY SPECS BETWEEN THE BOSCH CP4 AND THE DIESEL FUEL IN THE U.S. PLEASE OPEN AN INVESTIGATION, AND ORDER GM, FORD, VW, BOSCH AND OTHERS TO RECALL THESE VEHICLES TO PROVIDE THE NECESSARY REPAIRS. ALSO PLEASE MANDATE, TO THE EXTENT YOU'RE ABLE, REIMBURSEMENT TO THOSE OF US PAYING FOR REPAIRS TODAY. I HAVE READ, BUT HAVE NOT BEEN ABLE TO CONFIRM, THAT VW EXTENDED THE WARRANTY TO 120K MILES. THIS SEEMS LIKE A MINIMUM (MORE IS BETTER) STEP, AND IT SHOULD BE RETROACTIVE.

  • Filed Oct 2014

    TRUCK STALLED WITH A FULL TANK OF GAS ON A BUSY HIGHWAY. I TOOK IT TO THE DEALER AND HAD TRANSFER SWITCH AND TWO SENSORS REPLACED. *TR

  • Filed Jun 2012

    I HAVE HAD A RECURRING PROBLEM WITH MY NEW 2012 CHEVROLET SILVERADO 1500 LT (5.3 LITER ENGINE) GOING INTO "REDUCED ENGINE POWER MODE" WHICH ALSO RESULTS IN THE DISABLING OF STABILITY CONTROL AND TRACTION CONTROL. THIS IS A DANGEROUS CONDITION IN THAT IT RESULTS IN A LOSS OF POWER WHILE OPERATING THE VEHICLE UPON THE ROADWAY. AN AUTHORIZED REPAIR FACILITY HAS REPLACED THE NUMBER ONE AND TWO THROTTLE SENSORS, THE ACCELERATOR PEDAL ASSEMBLY, THE THROTTLE BODY, THE ALTERNATOR, THE COMPUTER, AND A LARGE GROUND WIRE BEHIND THE DASH. A GM ENGINEER WAS FLOWN IN AND NOW THE REPAIR CENTER IS REPLACING THE ENGINE WIRING HARNESS. THE VEHICLE (WHICH WAS PURCHASED LESS THAN THREE MONTHS AGO) HAS BEEN OUT OF SERVICE FOR APPROXIMATELY 30 DAYS. IN RESEARCHING THIS MATTER I HAVE FOUND THAT CHEVY HAS HAD AN ONGOING PROBLEM WITH THIS IN VARIOUS VEHICLES IN ITS PRODUCT LINE SINCE 2003. ALTHOUGH SEVERAL SERVICE BULLETINS HAVE BEEN PRODUCED THERE DOES NOT SEEM TO BE A CONSENSUS REGARDING THE CAUSE OF THIS PROBLEM. ALL OF THE PARTS ASSOCIATED WITH TROUBLE CODES C0242, P2127, AND P2138 HAVE BEEN REPLACED WITHOUT RESULT. THIS CONDITION COULD RESULT IN THE AFFECTED VEHICLES BEING REARENDED, OR, BECAUSE OF THE LOSS OF STABILITY AND TRACTION CONTROL, RESULT IN A ROLL OVER. THIS NEEDS TO BE ADDRESSED IMMEDIATELY. *JS

• Steering5

  • Filed Mar 2017

    WHILE DRIVING ON A FOUR-LANE HIGHWAY TOWING OUR 15,500 LB FIFTH WHEEL, SUDDENLY, WITHOUT ANY WARNING, WE HEARD RATTLING, LOST POWER, AND THE ENGINE SHUT DOWN. THE NOISE AND LOSS OF PROPULSION, POWER STEERING AND POWER BRAKES ALL OCCURRED WITHIN ABOUT 2-3 SECONDS. GRATEFULLY, THE DRIVER HAD THE FORTITUDE TO IMMEDIATELY BEGIN PULLING ONTO THE SHOULDER OF THE SLIGHT DOWNWARD SLOPE ON WHICH WERE WERE DRIVING. LUCKILY, WE WERE ON A STRETCH OF ROAD THAT WAS NOT INCLINED, NOT IN A CONSTRUCTION ZONE WITH BARRIERS, NOT IN A SNOWY MOUNTAIN PASS OR IN OTHER INCLEMENT WEATHER, NOT IN THE LEFT LANE PASSING, ETC. HAD ANY OF THESE FACTORS PREVENTED US FROM SIMPLY PULLING ONTO THE SHOULDER OF THE ROAD, THE POTENTIAL FOR A LIFE THREATENING ACCIDENT WOULD HAVE BEEN SIGNIFICANT. THE CHEVROLET/GM SERVICE CENTER CONFIRMED THE BOSCH CP4 HPFP SUFFERED A CATASTROPHIC FAILURE, DESTROYING THE ENTIRE FUEL SYSTEM OF THE TRUCK. GM IS COVERING PART OF THE REPAIR COSTS (TRUCK IS AT 119,705 MILES), BUT OUR BILL WILL REMAIN SUBSTANTIAL. RESEARCH OF DIESEL, TDI, AND OTHER FORUMS DOCUMENT THIS PROBLEM AS WELL-KNOWN AND BROADER THAN THE EXISTING 9 COMPLAINTS IN THE NHSTA PUBLIC DATABASE AND THE INVESTIGATION OF VW/AUDI. SOME PEOPLE ARE EVEN REPORTING MULTIPLE FAILURES. THE MOST COMMON BELIEVABLE CAUSE OF THE FAILURES SEEMS TO BE A MISMATCH OF LUBRICITY SPECS BETWEEN THE BOSCH CP4 AND THE DIESEL FUEL IN THE U.S. PLEASE OPEN AN INVESTIGATION, AND ORDER GM, FORD, VW, BOSCH AND OTHERS TO RECALL THESE VEHICLES TO PROVIDE THE NECESSARY REPAIRS. ALSO PLEASE MANDATE, TO THE EXTENT YOU'RE ABLE, REIMBURSEMENT TO THOSE OF US PAYING FOR REPAIRS TODAY. I HAVE READ, BUT HAVE NOT BEEN ABLE TO CONFIRM, THAT VW EXTENDED THE WARRANTY TO 120K MILES. THIS SEEMS LIKE A MINIMUM (MORE IS BETTER) STEP, AND IT SHOULD BE RETROACTIVE.

  • Filed Apr 2016

    AT 34,162 MILES THE STEERING GEAR WAS BINDING, CREATING A SAFETY PROBLEM. A STEERING GEAR SHOULD LAST LONGER THAN 34,162 MILES.

  • Filed Nov 2015

    POWER STEERING INTERMITTENTLY GIVES OUT AS IF THE ENGINE STALLED BUT THE ENGINE DID NOT STALL. IT GIVES OUT AND THE STEERING STICKS MAKING THE STEERING ALMOST IMPOSSIBLE TO TURN AND ONLY LAST FOR SECONDS. WAS RETURNED TO DEALER FOR DIAGNOSTICS AND WAS RETURNED WITHOUT ANY FIX STATING UNABLE TO DUPLICATE PROBLEM. VEHICLE NOW HAS 21,000 MILES AND PROBLEM CONTINUES.

  • Filed Sep 2015

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING AT A LOW SPEED AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHO DIAGNOSED THAT THE POWER STEERING PUMP AND BRAKE BOOST PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

  • Filed Mar 2014

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 3500 HD. THE CONTACT STATED THAT THE POWER STEERING FAILED INTERMITTENTLY. WHILE DRIVING AND ATTEMPTING TO MAKE A LEFT TURN SUDDENLY THE CONTACT LOST ALL CONTROL OF HIS POWER STEERING AND ALMOST DROVE INTO AN ONCOMING VEHICLE. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THEY COULD NOT DUPLICATE THE FAILURE AND RETURNED THE VEHICLE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE CONTACT TOOK HIS VEHICLE TO THE DEALER AGAIN BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS ALERTED OF THE FAILURE. THE APPROXIMATE FAILURE WAS MILEAGE 22,000. THE CURRENT MILEAGE WAS 30,000. *TR

• Wheels5

  2 involved a fire

  • Filed Sep 2015

    I HAD DRIVEN BACK HOME FROM TAHOE AROUND 6:00PM AND THE VEHICLE WAS PARKED FOR 2 HOURS WHEN WE ATTEMPTED TO OPEN THE SLIDE ON THE 5TH WHEEL. I FOUND THE SLIDE ON THE TRAILER WOULD NOT OPEN DUE TO A LACK OF POWER ON THE 5TH WHEEL. AT THIS TIME THE PIGTAIL WAS STILL CONNECTED TO THE TRUCK. I DISCONNECTED THE PIGTAIL FROM THE TRUCK AND PLUGGED THE TRAILER INTO A 50 AMP PLUG AND THE SLIDE OPENED NORMALLY. I THOUGHT IT WAS STRANGE THAT THE BATTERY HAD DISCHARGED AFTER SUCH A SHORT TIME. AROUND 10:45PM MY GIRLFRIEND SCREAMED THE TRAILER WAS ON FIRE AND WHEN I REACHED THE BACKDOOR THE ENTIRE TRAILER WAS ENGULFED AND THE REAR OF THE TRUCK WAS ALREADY ON FIRE. BOTH THE VEHICLES WERE COMPLETELY DESTROYED ALONG WITH A BARN THAT WAS APPROXIMATELY10 FEET AWAY SUFFERING MAJOR DAMAGE.

  • Filed Dec 2014

    THIS INVOLVES AN OEM TIRE ON A 2012 CHEVROLET PICK UP TRUCK, SILVERADO 1500. I'M A RETIRED AUTOMOTIVE ENGINEER. TIRE IS MADE BY GENERAL TIRE, SIZE P245/75R/17, DOT P583 BN1. I AM ORIGINAL OWNER AND ONLY DRIVER. THIS TIRE HAS NEVER RUN OVER ANYTHING BUT ROADWAY SURFACE. I WAS TRAVELING ON THE FREEWAY WHEN THE SIDEWALL PLIES BROKE INTERNALLY CAUSING THE TIRE TO DE-BEAD. I PULLED OVER TO INSPECT. TIRE WAS SMOKING FROM THE INSIDE. IT WAS FULLY READY TO CATCH FIRE. COPIOUS AMOUNTS OF SMOKE. I POURED MY ICE TEA DOWN THE INSIDE PART OF RIM AND BACKED TRUCK UP TO SLOSH ICE TEA AROUND INSIDE OF SMOKING TIRE. THERE ARE NO CUTS, STONE BRUISES, OR OTHER OUTSIDE INFLUENCES. THIS TIRE BROKE ITS SIDEWALL. YOU CAN BOTH SEE AND FEEL IT. TREAD AND CROWN AT SAME AREA ARE FINE. TIRE HAS 6/32" TREAD REMAINING. WHEN TIRE WAS REPLACED, THERE WERE HANDFULS OF SHREDDED RUBBER FOUND INSIDE THE TIRE BY TIRE SHOP. I KEPT THE TIRE IF ANY REP WANTS TO INSPECT IT. THIS IS VERY DANGEROUS. THIS TIRE FAILURE COULD HAVE CAUSED A FATALITY.. *TR

  • Filed Jul 2014

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE FOUR RIMS HAD EXTENSIVE RUST ALONG WITH ALL FOUR TIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,381. UPDATED 8/28/14*CN

  • Filed Jun 2014

    I HAD A TIRE BLOW OUT AND DEFLATION WITHIN 10 SECONDS ON A DIRT ROAD. I LOOSENED THE LUG NUTS WITH THE SUPPLIED TIRE IRON AND PULLED MY LOWER BACK MUSCLES (TIRE IRON TOO SHORT). THE LUG NUTS CORNERS ROUNDED OFF (NOT HARDENED STEEL AS THEY SHOULD BE), AND MOST SERIOUS, THE JACK IS A POTENTIAL KILLER. IT HAS A SMALL DIAMETER DISK (APPROX 1AND 1/2 INCH DIAMETER) ON TOP, WITH FOUR SMALL BUMPS ON IT AT 90 DEGREES FROM EACH OTHER. THE INSTRUCTIONS ARE TO LOCATE THE JACK UNDER THE REAR AXLE APPROXIMATELY 2 INCHES INBOARD FROM THE SHOCK ABSORBER ALL BY PUSHING THE JACK WITH THE 4 FOOT LONG JACK HANDLE. VIRTUALLY IMPOSSIBLE TO LOCATE IT PROPERLY UNDER THE AXLE. I CRAWLED UNDER THE VEHICLE AND GAVE UP AS I COULD NOT HOLD IT IN PLACE UNDER THE AXLE AND CRANK THE HANDLE AT THE SAME TIME. A GOOD SAMARITAN PASSERBY STOPPED AND HE TRIED TO HOLD THE JACK IN PLACE (REACHING OVER THE TOP OF THE FLAT TIRE) AS I CRANKED THE HANDLE. THE VEHICLE WENT UP AND IMMEDIATELY SLIPPED OFF THE AXLE (ON A GRAVEL ROAD). THERE IS NO WAY THAT FOUR LITTLE BUMPS ON THE TOP OF THE JACK WILL HOLD THE JACK IN PLACE UNDER THE AXLE WHILE A PERSON JACKS IT UP. IF YOU CAN KEEP IT IN PLACE AND MANAGE TO JACK THE TRUCK UP, TRY TO REMOVE THE WHEEL AND PUT THE SPARE ON WITHOUT THE JACK FLIPPING OUT OF POSITION AND THE VEHICLE CRASHING DOWN.. IT IS A POTENTIAL KILLER. I WILL NEVER USE THE TIRE JACK AGAIN.... THIS ALL WAS WITH PERFECT CONDITIONS; (EXCEPT THE GRAVEL ROAD) OFF THE HIGHWAY, PERFECT WEATHER, AND DAYLIGHT. TRY IT IN THE RAIN OR SNOW ON THE SIDE OF A BUSY HIGHWAY IN THE DARK.... *TR

  • Filed Jan 2014

    VEHICLE TIRES MANUFACTURE DATE 2811, ON 01-05-12 FOUND TO BE DRY ROTTED, DEFECTIVE. VEHICLE IS A 2012 TRUCK WITH 26000 MILES. CHEVROLET DEALER IS OFFERING REPLACEMENT AT A COST TO THE OWNER OF $1220.00. TIRES ARE POTENTIALLY DANGEROUS AND SHOULD BE REPLACED FREE OF CHARGE SINCE THEY WERE DEFECTIVE AT TIME OF INSTALLATION AT THE FACTORY. THIS PRICE IS NEARLY $500 MORE THAN THE MICHELIN DEALER IS OFFERING AS A PRORATED REPLACEMENT. *TR

• Suspension4

  1 involved a crash

  • Filed Mar 2016

    MY 2012 SILVERADO LS HAS 22,000 MILES. IT IS A SHAME BECAUSE IT IS A BEAUTIFUL TRUCK, BUT THE FRAME LOOKS TERRIBLE. IT IS NOT A LITTLE RUST HERE AND THERE. THE RUST IS LITERALLY ALL OVER THE FRAME. THERE IS MORE OF THE FRAME WITH RUST THAN WITHOUT. THE FRAME IS VERY EASY TO SEE. UNFORTUNATELY FOR GM, MY TRUCK IS A ROLLING BILLBOARD AND THE RUST IS GETTING WORST EVERY YEAR.

  • Filed Sep 2015

    HERE IS A BRIEF HISTORY OF THE ISSUES INVOLVING THE 1012 CHEVROLET SILVERADO LT TEXAS EDITION AFTER THE PURCHASE DATE OF SEPTEMBER 3, 2012. FIRST, I NOTICED THAT IT HAS INCREASINGLY BECOME MORE DIFFICULT TO OPEN THE FRONT PASSENGER WINDOW FROM THE DRIVER SIDE MASTER CONTROL UNIT AROUND 2014. NOW, I HAVE TO PRESS HARD SEVERAL TIMES TO OPEN THE WINDOW. SECOND, THE OUTSIDE MOLDINGS OF THE DOOR PANELS ARE FALLING OFF STARTING IN MID-2014. THIRD, I HAVE STARTED TO HEAR POPPING NOISES COMING FROM THE BALL JOINTS WHEN THE STEERING WHEEL IS TURNED TO THE LEFT OR RIGHT AT A VERY LOW SPEED STARTING THE BEGINNING OF 2014. THESE ISSUES WERE REPORTED TO THE CHEVROLET CUSTOMER SERVICE AT THE GM HEADQUARTERS IN AUGUST 2015. ON SEPTEMBER 4, 2015, THE TRUCK WAS FINALLY DIAGNOSED BY THE CHEVROLET DEALERSHIP SERVICE DEPARTMENT THAT SOLD THE PICKUP. THE INVOICE DATED SEPTEMBER 4, 2015 INDICATES THE LOWER BALL JOINTS WORN WITH PLAY, DOOR MOLDINGS FALLING OFF, AND THE DRIVER'S MASTER SWITCH SHORTED.

  • Filed May 2014

    PARKED FACING UPSLOPE. THE TRUCK SLIPPED OUT OF PARK GEAR AND ROLLED DOWNHILL BACKWARDS, KNOCKING OVER OWNER. FINALLY HIT A TREE AND STOPPED. INSURANCE DECLARED IT TOTALED. *TR

  • Filed Jul 2013

    I HAVE BEEN HAVING PROBLEMS WITH MY CHEVY SILVERADO TRUCK, TEXAS EDITION, IT HAS 23,800 MILES ON IT I PURCHASED IT WITH O MILES, I ADHERE TO OIL CHANGES AND ANY REPAIRS IN TIMELY MANNER. MY TRUCK HAS BEEN IN SERVICE DEPARTMENT TWICE FOR THE SAME ISSUE, WHEN THE TRANSMISSION IS SWITCHING GEARS, IT MAKES A CLUNKING NOISE WHILE DRIVING IT, IT FEELS LIKE SOMEONE IS BUMPING THE REAR OF TRUCK. THE REPAIRS INCLUDE TRANSMISSION HARD SHIFTING 2 - 3 TIMES, RR UPPER CONTROL VALVE BODY AND SPACER PLATE REPLACED, RESET TRANSMISSION, 1 2 3 4 CLUTCH REGULATOR VALVE BINDING IN BORE. ALSO REPLACED SPRINGS, SECOND SERVICE THE U JOINTS ANITSD YOKE REPLACED, MY TRUCK CONTINUES WITH SAME PROBLEM, PLEASE LOOK IN TO THIS ITS HORRIBLE & VERY DISAPPOINTING WHY CAN`T THEY FIX IT, MY TRUCK SOUNDS LIKE AN OLD VEHICLE I THINK SOMETHING IS WRONG WITH SUSPENSION. I`M DESPERATE TO FIND AN ANSWER. ITS AN EXPENSIVE TRUCK TO BE DEALING WITH THESE ISSUES. *TR

• Vehicle Speed Control4

  • Filed Jul 2014

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

  • Filed May 2013

    WHEN YOU TRY TO ACCELERATE, THE TRUCK DOES NOT RESPOND. THE TRUCK ACCELERATION FEELS LIKE THEIR IS A FLAT SPOT IN THE ACCELERATION. THIS IS VERY DANGEROUS. SEVERAL OF MY FAMILY MEMBERS HAVE ALMOST GOTTEN IN TERRIBLE T-BONE ACCIDENTS DUE TO THIS MALFUNCTION. BROUGHT THE TRUCK TO THE LOCAL DEALERSHIP & THE SAID THEY REPLACED THE THROTTLE POSITION SENSOR & IT IS WORSE NOW. *TR

  • Filed Mar 2013

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING THREE DIFFERENT TIMES. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD AN ENGINEER FURTHER INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 6,900. KMJ

  • Filed Oct 2012

    TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO STOP THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

• Exterior Lighting3

  • Filed Sep 2015

    I WAS PULLED OVER TWICE WITH IN 30 MINS FOR HAVING A MY RIGHT PASSENGER HEADLIGHT OUT. I'VE REPLACED THE HEADLIGHT, CHECKED FUSES, RELAY AND TESTED THE SOCKET POWER AND ALL WERE FINE

  • Filed May 2015

    WORKING IN THE YARD, I NOTICED OUT OF THE CORNER OF MY EYE THAT THERE APPEARED TO BE MOISTURE IN MY PASSENGER SIDE TAILLIGHT. AN INSPECTION OF THE TAILLIGHT SHOWED MULTIPLE FRACTURES IN THE HOUSING ACROSS THE REAR PORTION. THESE FRACTURES ALLOW WATER TO ENTER THE UNIT. A FRACTURE ROUGHLY A QUARTER INCH UP LIMITS THE WATER ACCUMULATION. I THEN CHECKED THE DRIVER'S SIDE UNIT & NOTICED THE SAME FAILURE IS STARTING. AT THE TIME OF DISCOVERY I HAD JUST OVER 1000 ENGINE HOURS ON THE VEHICLE AND JUST OVER 126K MILES. I PURCHASED THE VEHICLE NEW & I HAVE OWNED THE VEHICLE ROUGHLY 38.5 MONTHS. BULBS HAVE A GREATER LIFE EXPECTANCY THAN THE TAILLIGHT ASSEMBLY DESIGNED TO PROTECT THEM AND PROMOTE SAFETY. THE DEALER SAYS THE REPLACEMENT OF THE ASSEMBLIES ARE MY ISSUE. THESE ITEMS ARE REQUIRED BY STATE AND FEDERAL LAW TO MEET CERTAIN STANDARDS. DEPENDING ON FRACTURE PLACEMENT THE BULBS MAY SHORT OUT OR FAIL DUE TO CORROSION. FAILURE OF THE ASSEMBLY CAN LEAD TO SOMEONE MISSING A TURN SIGNAL, A STOP OR NOTICE THAT YOU ARE BACKING UP. I BELIEVE THESE FAILURES INCREASE THE POSSIBILITY OF HAVING AN ACCIDENT. BASED PRIOR EXPERIENCES WITH OTHER VEHICLES I BELIEVE THIS IS A MANUFACTURE DEFECT. I'M THEORIZING THAT BECAUSE THE REAR OF MY VEHICLE CATCHES THE EVENING SUN IT IS MY BELIEF THAT THESE WERE DESIGNED USING CHEAPER MATERIALS THAT POTENTIALLY DID NOT PROVIDE FOR THE ABILITY TO HOLDUP TO THE UV RAYS OF NATURAL SUNLIGHT. THE DRIVER'S SIDE AND THIRD LIGHT ON THE CAB RECEIVED MORE SHADE DUE TO A NEIGHBOR'S TREE THAT WAS REMOVED LAST YEAR SO THE SUN IMPACT WOULD BE LESS. I NOTICE THERE IS ANOTHER COMPLAINT FOR THIS MODEL YEAR ABOUT A CAB PLACED REAR LIGHT ASSEMBLY ECHOING THE SAME ISSUE.

  • Filed Jun 2014

    WITHOUT ANY IMPACT OR DAMAGE THE THIRD BRAKE LIGHT HAS CRACKED AND THE DEALER WON'T WARRANTY. *TR

• Fuel System2

  • Filed Sep 2024

    The contact owns a 2012 Chevrolet Silverado 3500. The contact stated that the vehicle would be low or completely out of fuel quicker than expected. The contact stated that while attempting to refuel, the contact was unable to fill the rear tank due to the tank being full of fuel. The vehicle had been taken to an independent mechanic where it was diagnosed and determined that the transfer pump had failed to transfer fuel from the rear tank to the front tank. The contact was informed that the transfer pump needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 197,000.

  • Filed Aug 2024

    The contact owns a 2012 Chevrolet Silverado 3500. While the contact's sister was driving 65 MPH, the vehicle began to jerk with the check engine warning light illuminated violently. The contact stated that the vehicle stalled in the middle of the highway. The contact called California Highway Patrol who assisted with getting the vehicle off the road. The vehicle was eventually towed to the dealer where the vehicle was diagnosed with a defective fuel pump. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 68,000.

• Diesel2

  • Filed Sep 2024

    The contact owns a 2012 Chevrolet Silverado 3500. The contact stated that the vehicle would be low or completely out of fuel quicker than expected. The contact stated that while attempting to refuel, the contact was unable to fill the rear tank due to the tank being full of fuel. The vehicle had been taken to an independent mechanic where it was diagnosed and determined that the transfer pump had failed to transfer fuel from the rear tank to the front tank. The contact was informed that the transfer pump needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 197,000.

  • Filed Aug 2024

    The contact owns a 2012 Chevrolet Silverado 3500. While the contact's sister was driving 65 MPH, the vehicle began to jerk with the check engine warning light illuminated violently. The contact stated that the vehicle stalled in the middle of the highway. The contact called California Highway Patrol who assisted with getting the vehicle off the road. The vehicle was eventually towed to the dealer where the vehicle was diagnosed with a defective fuel pump. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 68,000.

• Electronic Stability Control (esc)2

  • Filed Dec 2017

    WHILE TRAVELING THE STABILITRAK FAULT LIGHT CAME ON AND THE RIGHT FRONT BRAKE LOCKED UP, JERKING THE VEHICLE OFF THE ROAD. THIS HAPPENED 2 YEARS AGO AND I DIDN'T THINK MUCH OF IT UNTIL IT HAPPENED TO MY COMPANY VEHICLE.

  • Filed Jun 2012

    I HAVE HAD A RECURRING PROBLEM WITH MY NEW 2012 CHEVROLET SILVERADO 1500 LT (5.3 LITER ENGINE) GOING INTO "REDUCED ENGINE POWER MODE" WHICH ALSO RESULTS IN THE DISABLING OF STABILITY CONTROL AND TRACTION CONTROL. THIS IS A DANGEROUS CONDITION IN THAT IT RESULTS IN A LOSS OF POWER WHILE OPERATING THE VEHICLE UPON THE ROADWAY. AN AUTHORIZED REPAIR FACILITY HAS REPLACED THE NUMBER ONE AND TWO THROTTLE SENSORS, THE ACCELERATOR PEDAL ASSEMBLY, THE THROTTLE BODY, THE ALTERNATOR, THE COMPUTER, AND A LARGE GROUND WIRE BEHIND THE DASH. A GM ENGINEER WAS FLOWN IN AND NOW THE REPAIR CENTER IS REPLACING THE ENGINE WIRING HARNESS. THE VEHICLE (WHICH WAS PURCHASED LESS THAN THREE MONTHS AGO) HAS BEEN OUT OF SERVICE FOR APPROXIMATELY 30 DAYS. IN RESEARCHING THIS MATTER I HAVE FOUND THAT CHEVY HAS HAD AN ONGOING PROBLEM WITH THIS IN VARIOUS VEHICLES IN ITS PRODUCT LINE SINCE 2003. ALTHOUGH SEVERAL SERVICE BULLETINS HAVE BEEN PRODUCED THERE DOES NOT SEEM TO BE A CONSENSUS REGARDING THE CAUSE OF THIS PROBLEM. ALL OF THE PARTS ASSOCIATED WITH TROUBLE CODES C0242, P2127, AND P2138 HAVE BEEN REPLACED WITHOUT RESULT. THIS CONDITION COULD RESULT IN THE AFFECTED VEHICLES BEING REARENDED, OR, BECAUSE OF THE LOSS OF STABILITY AND TRACTION CONTROL, RESULT IN A ROLL OVER. THIS NEEDS TO BE ADDRESSED IMMEDIATELY. *JS

• Seats2

  1 involved a fire

  • Filed Sep 2015

    I HAD DRIVEN BACK HOME FROM TAHOE AROUND 6:00PM AND THE VEHICLE WAS PARKED FOR 2 HOURS WHEN WE ATTEMPTED TO OPEN THE SLIDE ON THE 5TH WHEEL. I FOUND THE SLIDE ON THE TRAILER WOULD NOT OPEN DUE TO A LACK OF POWER ON THE 5TH WHEEL. AT THIS TIME THE PIGTAIL WAS STILL CONNECTED TO THE TRUCK. I DISCONNECTED THE PIGTAIL FROM THE TRUCK AND PLUGGED THE TRAILER INTO A 50 AMP PLUG AND THE SLIDE OPENED NORMALLY. I THOUGHT IT WAS STRANGE THAT THE BATTERY HAD DISCHARGED AFTER SUCH A SHORT TIME. AROUND 10:45PM MY GIRLFRIEND SCREAMED THE TRAILER WAS ON FIRE AND WHEN I REACHED THE BACKDOOR THE ENTIRE TRAILER WAS ENGULFED AND THE REAR OF THE TRUCK WAS ALREADY ON FIRE. BOTH THE VEHICLES WERE COMPLETELY DESTROYED ALONG WITH A BARN THAT WAS APPROXIMATELY10 FEET AWAY SUFFERING MAJOR DAMAGE.

  • Filed Apr 2013

    REAR HEAD RESTS DO NOT HAVE A LOCKING MECHANISM TO KEEP THEM LOCKED IN PLACE WHEN RAISED. THIS ALLOWS THE REAR HEAD RESTS TO FALL TO THE LOWEST POSITION WITH VERY LITTLE FORCE. GENERAL MOTORS HAS STATED THAT THIS IS NORMAL AND WITHIN SPECIFICATIONS. OWNERS ARE ADVISED TO INSPECT THE REAR HEAD RESTS TO DETERMINE FOR THEMSELVES WHETHER THIS POSES AN ACCEPTABLE RISK TO THEIR PASSENGERS. ADULTS RIDING IN THE REAR SEAT SHOULD BE ADVISED OF THIS CONDITION. *TR

• Seat Belts1

  1 involved a crash

  • Filed Nov 2015

    RECENTLY I WAS INVOLVED IN AN ACCIDENT THAT WAS A DIRECT IMPACT. AT THE TIME OF THIS ACCIDENT THE SEAT BELT DID NOT LOCK NOR DID THE AIR BAGS DEPLOY. THE SPEED FROM THIS ACCIDENT WAS BETWEEN 50-55 MPH ON THE HIGHWAY. AT THE RATE OF SPEED I WAS GOING BEFORE THE ACCIDENT AND THE FACT THAT I HAD TO SLAM ON THE BREAKS TO BEGIN SLOWING DOWN ONE WOULD HAVE THOUGHT THE SEAT BELT WOULD HAVE LOCKED BUT IT DID NOT AND AT THE POINT OF IMPACT I WAS VERY SURPRISED THAT THE AIRBAGS DID NOT DEPLOY BUT YET THE SYSTEM INDICATED THAT IT DID AND NEEDED TO BE RESET. HOWEVER NOW THAT THE VEHICLE IS IN PROCESS OF BEING REPAIRED I AM BEING TOLD THAT THE ENTIRE AIRBAG SYSTEM HAS TO BE REPLACED ALONG WITH THE DRIVER SEAT BELT.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.