2019 Chevrolet Silverado 3500HD

What owners should know

Covers 2015–2019 · 6.6L Duramax diesel (LML 2015–2016, L5P 2017–2019) and 6.0L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2019 Chevrolet Silverado 3500HD. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• 2015–2016 Duramax fuel pump (CP4) failure

  Best left to a shop

  Signs: Sudden stalling or no-start, low fuel pressure codes such as P0087.

  Fix: Prevention: change the fuel filter on schedule and buy fuel from busy stations. Some owners replace the CP4 with a different pump design as prevention. A failed pump usually means a full fuel system replacement at a diesel shop.

  Shop: Duramax fuel filterShop: Duramax CP3 conversion kit▶ How-to videos

• Loose brake pedal (2015–2016)

  Dealer (recall)

  Signs: The brake pedal feels loose or doesn't work right.

  Fix: Covered by GM recalls for the brake pedal pivot nut.

  May be covered free by recall 16V069000 / 18V578000. Check the VIN at nhtsa.gov/recalls.

• Block heater cord fire risk (2017–2019 diesels)

  Dealer (recall)

  Signs: A burnt or melted block heater cord or plug.

  Fix: Covered by GM recalls. Don't use the block heater until it's checked.

  May be covered free by recall 19V328000 / 21V496000. Check the VIN at nhtsa.gov/recalls.

• 'Service trailer brake system' warning

  Easy DIY

  Signs: Trailer brake warnings that cut the trailer brakes while towing.

  Fix: Start with the simple things: clean and inspect the 7-pin trailer connector and the trailer's wiring. If it continues, have a dealer check the trailer brake module.

  Shop: 7 pin trailer connector▶ How-to videos

• L5P cracked intercooler pipe

  Easy DIY

  Signs: A loud pop, then low power and limp mode.

  Fix: Replace the plastic charge pipe. Many owners upgrade to a metal pipe.

  Shop: L5P Duramax intercooler pipe▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags

  May 2026 · #26V325000

  General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

  Risk and fix

  Risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.

  Fix: Dealers will replace both RRAB modules, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262557310. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026. This recall expands previous NHTSA recall number 26V166.

• Air Bags

  Mar 2026 · #26V166000

  General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 Crew Cab vehicles. The left or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

  Risk and fix

  Risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.

  Fix: Dealers will replace the left and right-side RRAB modules, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262549710. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

• Air Bags

  Jun 2025 · #25V432000

  General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

  Risk and fix

  Risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increases the risk of injury or crash.

  Fix: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed July 23, 2025. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252513060.

• Air Bags:Side/Window:Curtain:Inflator

  Oct 2024 · #24V756000

  General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

  Risk and fix

  Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

  Fix: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.

• Fuel System, Diesel:Storage:Tank Assembly

  Feb 2023 · #23V047000

  General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.

  Risk and fix

  Risk: An engine stall increases the risk of a crash.

  Fix: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.

• Equipment:Electrical:Engine Block Heater

  Jul 2021 · #21V496000

  General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.

  Risk and fix

  Risk: An electrical short-circuit can increase the risk of a fire.

  Fix: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.

• Engine

  Apr 2019 · #19V328000

  General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.

  Risk and fix

  Risk: A short-circuit may damage the engine components and increase the risk of fire.

  Fix: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Electrical System6

  • Filed Feb 2026

    Def pump and heater module had burned terminals. This caused failure to the def pump and heater module. This was the second instance of this happening on this truck in roughly 40,000 miles. Burned terminals can start electrical fires that are a danger to occupants and others in the vicinity. Failure of this system forces a drop in speed after so many miles that make you a danger on the road.

  • Filed Oct 2025

    There is a common and very dangerous electrical wire routing problem on my vehicle, along with 3 dozen others and my dads (separate but same truck) i confirmed with (FB group for owners of 17-19 L5P GMC diesel trucks) where the alternator positive wire from the alternator to the battery is run right along and across a rather sharp part of molding from the air intake tube. This routing location and rough intake plastic molding rubs through the alternator wire creating a possible electrical short/ corrosion problems that can lead to battery and electrical system compromise, as well as fire risk! A short-circuit condition can cause damage to engine components and, in rare cases, start a fire in the engine compartment. I have 92,000 miles on this 2019, my father has the problem starting on his at only 40,000 miles and may others have issues as well to very degrees of severity between 25 and 150k miles. I discovered this issue while performing routine air filter maintenance and happened to see the rub damage. no modifications have been done, this is the way the wire is routed from the factory. IMO and estimations This issue far supercedes the danger and severity of the recall that currently exists for the engine block heater cord for these models of trucks. 2 of the photos show the damage and exposed wire as soon as i found it. The last shows the location and the part that caused the rub damage along with a temporary mitigation method: electrical tape with a rubber hose installed as a buffer until a permanent fix can be installed.

  • Filed Jul 2025

    1st incident: When driving the vehicle dashboard shut off, no indicators working such as speedometer, gauges etc and brakes were not working, luckily I was in a 60 miles an hour zone so I had to just let the vehicle come to a gravity stop. To turn off the engine and start it back up again. 2nd incident: when driving the dash lights turned off and on like flickering on and off and all the gauges mentioned above did not work, and brakes did not work. This is very scary! All power in the truck is lost while driving and braking issue!

  • Filed Apr 2024

    Service trailer brake system appears and my trailer brake information doesn’t show up on the dashboard when I try to manually engage the electric trailer brakes.

  • Filed May 2023

    The electrical connector vibrated loose at the injector. The mechanic said he has seen this happen before and GM said its because those motors vibrate excessively. It caused my vehicle to run in reduced power mode. In that mode it was lurching forward uncontrollably and it felt like the transmission was banging. What damage will that alone cause in the future? Also, if GM knows there is an issue, why isn't it fixed? Why is the consumer responsible for poor engineering or design flaws? It isn't normal wear and tear or neglect on my part. The repairs including the part and the rental car cost me $640.45! Oddly enough it wasn't covered under any extended warranty or recall so I had to pay out of pocket. Very dangerous and expensive!

  • Showing the 5 most recent of 6.
• Power Train5

  • Filed Mar 2026

    Very hard downshift of transmission caused rear wheels to break traction on icy road. Vehicle slid sideways across the road nearly going over the edge of a steep downgrade.

  • Filed Jan 2024

    There was oil leaking from my rear wheel causing loss of brakes and lots of smoke, almost caught on fire. Dealer stated that there was a defective rear wheel seal. There was loss of braking control on wet pavement from precipitation.

  • Filed Jul 2023

    Transmission exploded from the inside causing catastrophic failure that could have resulted in death. Milage on vehicle was 20k. No indication of transmission issues on warning sensors in the car or through feeling the transmission slipping or hearing any noises before it occurred

  • Filed Mar 2021

    TRUCK HAD A VIBRATION IN 4WD WHEN ACCELERATING SINCE PURCHASED NEW IN SEPTEMBER 2018. FOUND EXCESSIVE METAL ON TRANSFER CASE MAGNETIC DRAIN PLUG. AFTER SEVERAL WARRANTY VISITS TO MULTIPLE DEALERSHIP SERVICE DEPARTMENTS THAT DENIED ANY WARRANTY ISSUE EXISTED, I PAID OUT OF POCKET TO HAVE A REPUTABLE TRANSMISSION COMPANY PULL AND OPEN UP THE TRANSFER CASE. THE TRANSMISSION COMPANY DETERMINED THE TRANSFER CASE HAD A MANUFACTURING DEFECT WHERE A DRIVE SPROCKET HAD BEEN IMPROPERLY SPACED ON THE OUTPUT SHAFT CAUSING THE 4WD CHAIN TO RUN AT AN ANGLE DESTROYING THE CHAIN AND DRIVE SPROCKETS. GM REFUSED TO ADMIT ANY FAULT OR PAY FOR THE REPAIR ON A VEHICLE WITH ONLY 37,000 MILES AND A 5 YEAR, 100,000 MILE WARRANTY.

  • Filed Nov 2018

    EXPERIENCED KNOWN CHUGGLE ISSUE AT ONLY 200 MILES ON THE NEW VEHICLE. INFORMATION REGARDING THIS KNOWN ISSUE BY GM BELOW (KNOWN ISSUE SINCE 2017). #PIP5480: HESITATION, BUMP OR CHUGGLE INVOLVED REGION OR COUNTRY: NORTH AMERICA ADDITIONAL RPO/S: 6.6 L5P CONDITION: CUSTOMER CONCERN MAY BE OF A HESITATION, BUMP, CHUGGLE, JERK OR A FEELING OF HARSHNESS UNDER THE FOLLOWING CONDITIONS:  1. VEHICLE SPEED IN THE RANGE OF 25-45 MPH.  2. LIGHT ACCELERATOR PEDAL TIP-IN OR TIP-OUT MANEUVER.  3. TRANSMISSION IN 3RD GEAR. CAUSE UNDER INVESTIGATION. GM ENGINEERING IS AWARE OF THIS CONCERN AND IS WORKING ON A RESOLUTION (SINCE 2017 WHEN L5P POWER PLANT WAS RELEASED YET THEY KEEP RELEASING VEHICLES WITH THIS ISSUE)

• Unknown or Other5

  • Filed Dec 2024

    Known recall. Heating elements on the rear windows cause the window to explode. They said they remedied the recall in 2020 but it just happened when my husband started driving out of the driveway after remote start and warming the car. If a child or pet would have been in the back seat or he was in traffic, it could have caused harm to others.

  • Filed May 2022

    Truck was parked, windows up with the key/FOB partially inserted into the ignition. Spare key/FOB was approximately 2 miles away. Mid afternoon on Saturday I could hear a vehicle start run for a few seconds and shut off. I assumed it was a neighbors vehicle. This occurred at least 5 times and it peaked my interest. It was my truck starting on its own. I went outside and opened the drivers door… the radio stopped playing and the dash went dark. It has not repeated since Saturday. Mileage 41256. Approximately 3 months ago the radio would automatically scroll/change channels…GM said it was not covered under warranty. So I decided to let it go. About 3 weeks ago the radio started working okay.

  • Filed Nov 2021

    The rear camera on this truck and many others is faulty. It is too blurry and foggy on a readily see anything in it. These have been made a required safety item, and what is the point of it if it is junk within 2 years on a 70k vehicle and is useless.

  • Filed Oct 2020

    VEHICLE IS USED TO TOW A FIFTH WHEEL RV. THE EXHAUST HEAT FROM THE TRUCK HAS MELTED /DEFORMED FIBERGLASS AND PLASTIC ON THE FIFTH WHEEL DIRECTLY BEHIND THE EXHAUST OUTLET. THE TRUCK IS COMPLETELY STOCK WITHOUT ANY AFTER MARKET ADDITIONS. THE TRUCK HAS LESS THEN 10 K MILES, AND THE DAMAGE OCCURRED AROUND 8500 MILES. I AM CONCERNED ABOUT THE TRUCK CAUSING A FIRE ON THE RV. I HAVE CONTACTED THE MANUFACTURER BUT THEY HAVE NOT OFFERED ANY RESOLUTION TO THE PROBLEM. I CANNOT SPECIFY WHETHER THE DAMAGE OCCURRED WHEN STANDING OR DRIVING AS IT WAS DISCOVERED AFTER A LONG TRIP. ## VIN PASSED ## CHEVROLET SILVERADO 3500 2019 6.6 DURAMAX DIESEL ##

  • Filed Mar 2020

    WATER LEAKING INTO CAB BEHIND DRIVER SEAT SOAKING THE CARPET, CARPET IS BEGINNING TO SMELL OF MILDEW (REFUSE TO HAVE MY CHILDREN IN THE VEHICLE INCASE ITS MOLD). DASH EXTENSION PIECE FAULTY AND COMES UP PAST THE DASH, BEEN REPLACED 3 TIMES NO CHANGE. PAINT CHIP ON ROCK GUARD UNDER DOOR WITHIN FIRST 400 MILES.

• Engine4

  • Filed Feb 2026

    Def pump and heater module had burned terminals. This caused failure to the def pump and heater module. This was the second instance of this happening on this truck in roughly 40,000 miles. Burned terminals can start electrical fires that are a danger to occupants and others in the vicinity. Failure of this system forces a drop in speed after so many miles that make you a danger on the road.

  • Filed Oct 2025

    There is a common and very dangerous electrical wire routing problem on my vehicle, along with 3 dozen others and my dads (separate but same truck) i confirmed with (FB group for owners of 17-19 L5P GMC diesel trucks) where the alternator positive wire from the alternator to the battery is run right along and across a rather sharp part of molding from the air intake tube. This routing location and rough intake plastic molding rubs through the alternator wire creating a possible electrical short/ corrosion problems that can lead to battery and electrical system compromise, as well as fire risk! A short-circuit condition can cause damage to engine components and, in rare cases, start a fire in the engine compartment. I have 92,000 miles on this 2019, my father has the problem starting on his at only 40,000 miles and may others have issues as well to very degrees of severity between 25 and 150k miles. I discovered this issue while performing routine air filter maintenance and happened to see the rub damage. no modifications have been done, this is the way the wire is routed from the factory. IMO and estimations This issue far supercedes the danger and severity of the recall that currently exists for the engine block heater cord for these models of trucks. 2 of the photos show the damage and exposed wire as soon as i found it. The last shows the location and the part that caused the rub damage along with a temporary mitigation method: electrical tape with a rubber hose installed as a buffer until a permanent fix can be installed.

  • Filed Jan 2025

    I continually receive a “Low coolant “ warning on my dash. While the truck was under warranty, the dealership replaced the coolant reservoir which contains the coolant level sensor. Now that my vehicle is no longer under warranty they refuse to fix the problem unless I pay for it. The dealership has refused to acknowledge that there is a problem even after replacing it three times.

  • Filed Nov 2018

    EXPERIENCED KNOWN CHUGGLE ISSUE AT ONLY 200 MILES ON THE NEW VEHICLE. INFORMATION REGARDING THIS KNOWN ISSUE BY GM BELOW (KNOWN ISSUE SINCE 2017). #PIP5480: HESITATION, BUMP OR CHUGGLE INVOLVED REGION OR COUNTRY: NORTH AMERICA ADDITIONAL RPO/S: 6.6 L5P CONDITION: CUSTOMER CONCERN MAY BE OF A HESITATION, BUMP, CHUGGLE, JERK OR A FEELING OF HARSHNESS UNDER THE FOLLOWING CONDITIONS:  1. VEHICLE SPEED IN THE RANGE OF 25-45 MPH.  2. LIGHT ACCELERATOR PEDAL TIP-IN OR TIP-OUT MANEUVER.  3. TRANSMISSION IN 3RD GEAR. CAUSE UNDER INVESTIGATION. GM ENGINEERING IS AWARE OF THIS CONCERN AND IS WORKING ON A RESOLUTION (SINCE 2017 WHEN L5P POWER PLANT WAS RELEASED YET THEY KEEP RELEASING VEHICLES WITH THIS ISSUE)

• Fuel/Propulsion System3

  • Filed Feb 2026

    Def pump and heater module had burned terminals. This caused failure to the def pump and heater module. This was the second instance of this happening on this truck in roughly 40,000 miles. Burned terminals can start electrical fires that are a danger to occupants and others in the vicinity. Failure of this system forces a drop in speed after so many miles that make you a danger on the road.

  • Filed Oct 2025

    Driving at hiway speed and towing a 40' travel trailer the transmission failed and put my family in grave danger. GM is aware of this issue as they have issued a service bulletin due to an engineering flaw.... ( transfer case input and out put shaft failure) This needs to be a recall before someone is killed or injured ( wheels locking up at hiway speeds)

  • Filed Nov 2018

    EXPERIENCED KNOWN CHUGGLE ISSUE AT ONLY 200 MILES ON THE NEW VEHICLE. INFORMATION REGARDING THIS KNOWN ISSUE BY GM BELOW (KNOWN ISSUE SINCE 2017). #PIP5480: HESITATION, BUMP OR CHUGGLE INVOLVED REGION OR COUNTRY: NORTH AMERICA ADDITIONAL RPO/S: 6.6 L5P CONDITION: CUSTOMER CONCERN MAY BE OF A HESITATION, BUMP, CHUGGLE, JERK OR A FEELING OF HARSHNESS UNDER THE FOLLOWING CONDITIONS:  1. VEHICLE SPEED IN THE RANGE OF 25-45 MPH.  2. LIGHT ACCELERATOR PEDAL TIP-IN OR TIP-OUT MANEUVER.  3. TRANSMISSION IN 3RD GEAR. CAUSE UNDER INVESTIGATION. GM ENGINEERING IS AWARE OF THIS CONCERN AND IS WORKING ON A RESOLUTION (SINCE 2017 WHEN L5P POWER PLANT WAS RELEASED YET THEY KEEP RELEASING VEHICLES WITH THIS ISSUE)

• Service Brakes3

  • Filed Jul 2025

    1st incident: When driving the vehicle dashboard shut off, no indicators working such as speedometer, gauges etc and brakes were not working, luckily I was in a 60 miles an hour zone so I had to just let the vehicle come to a gravity stop. To turn off the engine and start it back up again. 2nd incident: when driving the dash lights turned off and on like flickering on and off and all the gauges mentioned above did not work, and brakes did not work. This is very scary! All power in the truck is lost while driving and braking issue!

  • Filed Jan 2024

    There was oil leaking from my rear wheel causing loss of brakes and lots of smoke, almost caught on fire. Dealer stated that there was a defective rear wheel seal. There was loss of braking control on wet pavement from precipitation.

  • Filed Sep 2023

    The right brake caliper malfunctioned and is available for inspection from dealer. There was significant safety risk due to the fact all brake power was lost making the vehicle very difficult to stop. The dealer confirmed the caliper failed. The component has not been inspected. No warning, or symptoms and vehicle is maintained at dealer at recommended intervals.

• Engine And Engine Cooling2

  • Filed Sep 2026

    See attached document for complaint.

  • Filed May 2026

    The contact owns a 2019 Chevrolet Silverado. The contact stated that on several occasions at various speeds, the contact observed an exhaust odor coming into the cabin of the vehicle from the vents. The vehicle was taken to two dealers where the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

• Vehicle Speed Control2

  • Filed Sep 2026

    See attached document for complaint.

  • Filed Oct 2025

    Driving at hiway speed and towing a 40' travel trailer the transmission failed and put my family in grave danger. GM is aware of this issue as they have issued a service bulletin due to an engineering flaw.... ( transfer case input and out put shaft failure) This needs to be a recall before someone is killed or injured ( wheels locking up at hiway speeds)

• Forward Collision Avoidance2

  • Filed Oct 2025

    Driving at hiway speed and towing a 40' travel trailer the transmission failed and put my family in grave danger. GM is aware of this issue as they have issued a service bulletin due to an engineering flaw.... ( transfer case input and out put shaft failure) This needs to be a recall before someone is killed or injured ( wheels locking up at hiway speeds)

  • Filed Jul 2025

    1st incident: When driving the vehicle dashboard shut off, no indicators working such as speedometer, gauges etc and brakes were not working, luckily I was in a 60 miles an hour zone so I had to just let the vehicle come to a gravity stop. To turn off the engine and start it back up again. 2nd incident: when driving the dash lights turned off and on like flickering on and off and all the gauges mentioned above did not work, and brakes did not work. This is very scary! All power in the truck is lost while driving and braking issue!

• Air Bags1

  1 involved a crash

  • Filed Aug 2025

    The contact, who owns a 2019 Chevrolet Silverado 3500, reported an incident that occurred while driving at approximately 35 MPH. A semi-truck, backing out of a warehouse across three lanes, collided with the driver's side of the contact's vehicle, causing damage to the entire left side. Despite the impact, no airbags were deployed. The collision exacerbated the contact's existing lower back and spine injuries, necessitating medical attention and ongoing physical therapy. A police report was filed following the incident. Although the vehicle was not towed, it was taken to a collision center, which determined that repairs could be made as the frame was not damaged. The contact consulted with the dealer, who was unable to confirm whether the airbag sensors had activated or failed. The manufacturer has not been informed of this potential airbag system failure. The vehicle's mileage at the time of the incident was approximately 63,000.

• Equipment1

  • Filed Dec 2021

    The contact owns a 2019 Chevrolet Silverado 3500. The contact received notification of NHTSA campaign number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but, no further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts not available.

• Lane Departure1

  • Filed Nov 2021

    The rear camera on this truck and many others is faulty. It is too blurry and foggy on a readily see anything in it. These have been made a required safety item, and what is the point of it if it is junk within 2 years on a 70k vehicle and is useless.

• Back Over Prevention1

  • Filed Nov 2021

    The rear camera on this truck and many others is faulty. It is too blurry and foggy on a readily see anything in it. These have been made a required safety item, and what is the point of it if it is junk within 2 years on a 70k vehicle and is useless.

• Structure1

  • Filed Mar 2020

    WATER LEAKING INTO CAB BEHIND DRIVER SEAT SOAKING THE CARPET, CARPET IS BEGINNING TO SMELL OF MILDEW (REFUSE TO HAVE MY CHILDREN IN THE VEHICLE INCASE ITS MOLD). DASH EXTENSION PIECE FAULTY AND COMES UP PAST THE DASH, BEEN REPLACED 3 TIMES NO CHANGE. PAINT CHIP ON ROCK GUARD UNDER DOOR WITHIN FIRST 400 MILES.

• Fuel System1

  • Filed Oct 2019

    TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 3500. WHILE DRIVING 45-65 MPH AND TOWING A WORK AND PLAY TOW TRAILER, THE CONTACT NOTICED SMOKE RISING FROM UNDERNEATH THE VEHICLE. THE CONTACT ALSO DETECTED DIESEL FUEL LEAKING WHILE THE IGNITION WAS IN THE ON POSITION AND THAT THE FUEL FILTER HOUSING HAD DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GLYNN SMITH CHEVROLET BUICK GMC (600 COLUMBUS PKWY, OPELIKA, AL 36801, (334) 787-9904) WHERE IT WAS DIAGNOSED THAT THE SCREW DETACHED FROM THE FUEL FILTER HOUSING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 6,280. THE VIN WAS INVALID.

• Other1

  • Filed Oct 2019

    TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 3500. WHILE DRIVING 45-65 MPH AND TOWING A WORK AND PLAY TOW TRAILER, THE CONTACT NOTICED SMOKE RISING FROM UNDERNEATH THE VEHICLE. THE CONTACT ALSO DETECTED DIESEL FUEL LEAKING WHILE THE IGNITION WAS IN THE ON POSITION AND THAT THE FUEL FILTER HOUSING HAD DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GLYNN SMITH CHEVROLET BUICK GMC (600 COLUMBUS PKWY, OPELIKA, AL 36801, (334) 787-9904) WHERE IT WAS DIAGNOSED THAT THE SCREW DETACHED FROM THE FUEL FILTER HOUSING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 6,280. THE VIN WAS INVALID.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.