Know Your TruckChecklist

2026 Chevrolet Silverado 3500HD

Recalls and owner complaints reported to NHTSA

Compared with the average of 13 complaints for the 6 model-year 2026 heavy-duty trucks we cover. Best-selling trucks naturally collect more complaints because more of them are on the road.

Owner's manual

Get the free official owner's manual from Chevrolet's manuals and guides page. Choose 2026 Silverado 3500HD. It covers maintenance schedules, fluids, towing limits and warning lights. Older years may not be listed online.

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

  • Fuel System, Gasoline:Delivery:Fuel Pump:Control/Drive Module

    Mar 2026 · #26V129000

    General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.

    Risk and fix

    Risk: An engine stall increases the risk of a crash.

    Fix: The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262544420. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

  • Equipment:Other:Owners/Service/Other Manual

    Feb 2026 · #26V114000

    General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”

    Risk and fix

    Risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.

    Fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.

  • Equipment:Other:Owners/Service/Other Manual

    Nov 2025 · #25V815000

    General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Restraint Anchorage Systems.”

    Risk and fix

    Risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.

    Fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 25, 2025.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

  • Vehicle Speed Control1
    • Filed Jun 2026

      My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform a forced regeneration to restore normal operation. The most serious event occurred while towing an approximately 15,000-pound loaded dump trailer on a public county road. While climbing a hill, the truck entered reduced-power/limp mode associated with the emissions/DPF system. Power was reduced so severely that the truck could no longer continue uphill and came to a stop in the travel lane. This created a safety hazard because the road was narrow and winding, with no safe place to pull off. I had to back the truck and loaded trailer several hundred yards downhill while traffic was present behind me. Before the event, the truck displayed “Continue Driving, Cleaning Exhaust Filter.” The warning did not state that severe power reduction or loss of towing capability was imminent. I did continue operating the vehicle, but the truck was being used for normal commercial towing/work operations where immediate highway-speed driving was not practical. The issue has been confirmed by Chevrolet dealers through DTC P2463 on multiple visits. The only correction performed has been forced regeneration. I was advised that no failed component was identified and no permanent repair has been performed. The vehicle is available for inspection, and repair records are available. My concern is that the emissions-related derate strategy can cause sudden and severe loss of motive power while towing on public roads, leaving the vehicle unable to maintain forward movement or safely clear the travel lane. This has occurred repeatedly during normal work use, not as a one-time event, and the warning provided did not give a clear indication that the truck could soon become unable to tow or maintain forward movement.

  • Engine1
    • Filed Jun 2026

      My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform a forced regeneration to restore normal operation. The most serious event occurred while towing an approximately 15,000-pound loaded dump trailer on a public county road. While climbing a hill, the truck entered reduced-power/limp mode associated with the emissions/DPF system. Power was reduced so severely that the truck could no longer continue uphill and came to a stop in the travel lane. This created a safety hazard because the road was narrow and winding, with no safe place to pull off. I had to back the truck and loaded trailer several hundred yards downhill while traffic was present behind me. Before the event, the truck displayed “Continue Driving, Cleaning Exhaust Filter.” The warning did not state that severe power reduction or loss of towing capability was imminent. I did continue operating the vehicle, but the truck was being used for normal commercial towing/work operations where immediate highway-speed driving was not practical. The issue has been confirmed by Chevrolet dealers through DTC P2463 on multiple visits. The only correction performed has been forced regeneration. I was advised that no failed component was identified and no permanent repair has been performed. The vehicle is available for inspection, and repair records are available. My concern is that the emissions-related derate strategy can cause sudden and severe loss of motive power while towing on public roads, leaving the vehicle unable to maintain forward movement or safely clear the travel lane. This has occurred repeatedly during normal work use, not as a one-time event, and the warning provided did not give a clear indication that the truck could soon become unable to tow or maintain forward movement.

  • Suspension1
    • Filed May 2026

      I purchased a brand-new Chevrolet dually truck from Bomnin Chevrolet Dadeland in Miami, Florida. Since delivery, the vehicle has had serious unresolved defects and safety concerns. The truck has ongoing alignment issues that the dealership has been unable or unwilling to properly repair. The vehicle does not drive correctly and there are concerns regarding safe operation while hauling. In addition, a major issue has now developed involving the rear passenger door. The rear door does not properly close and latch securely. This creates a serious safety concern because the door may open unexpectedly while driving. I brought these issues to the dealership under warranty, but the problems remain unresolved. I was also informed that the dealership could not properly perform the alignment on the dually truck. This vehicle was sold new and should not have these defects. I am filing this complaint due to concerns about vehicle safety, defective components, and inability to obtain proper warranty repairs.

  • Structure1
    • Filed May 2026

      I purchased a brand-new Chevrolet dually truck from Bomnin Chevrolet Dadeland in Miami, Florida. Since delivery, the vehicle has had serious unresolved defects and safety concerns. The truck has ongoing alignment issues that the dealership has been unable or unwilling to properly repair. The vehicle does not drive correctly and there are concerns regarding safe operation while hauling. In addition, a major issue has now developed involving the rear passenger door. The rear door does not properly close and latch securely. This creates a serious safety concern because the door may open unexpectedly while driving. I brought these issues to the dealership under warranty, but the problems remain unresolved. I was also informed that the dealership could not properly perform the alignment on the dually truck. This vehicle was sold new and should not have these defects. I am filing this complaint due to concerns about vehicle safety, defective components, and inability to obtain proper warranty repairs.

  • Unknown or Other1
    • Filed May 2026

      I purchased a brand-new Chevrolet dually truck from Bomnin Chevrolet Dadeland in Miami, Florida. Since delivery, the vehicle has had serious unresolved defects and safety concerns. The truck has ongoing alignment issues that the dealership has been unable or unwilling to properly repair. The vehicle does not drive correctly and there are concerns regarding safe operation while hauling. In addition, a major issue has now developed involving the rear passenger door. The rear door does not properly close and latch securely. This creates a serious safety concern because the door may open unexpectedly while driving. I brought these issues to the dealership under warranty, but the problems remain unresolved. I was also informed that the dealership could not properly perform the alignment on the dually truck. This vehicle was sold new and should not have these defects. I am filing this complaint due to concerns about vehicle safety, defective components, and inability to obtain proper warranty repairs.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.

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