2026 GMC Sierra 2500HD
Recalls and owner complaints reported to NHTSA
About NHTSA's data for this year: Starting with 2025, NHTSA files some complaints under a combined "Sierra HD" name, so these complaint numbers may include both the 2500HD and 3500HD.
Owner's manual
Get the free official owner's manual from GMC's manuals and guides page. Choose 2026 Sierra 2500HD. It covers maintenance schedules, fluids, towing limits and warning lights. Older years may not be listed online.
Recalls
A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.
Equipment:Other:Owners/Service/Other Manual
Feb 2026 · #26V114000General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”
Risk and fix
Risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
Owner complaints by area
Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.
- Steering3
- Filed Aug 2026
Ongoing issues with Steering pull to right, and brake pull to hard right when applying brakes, which also turns steering wheel to right upon application. Have to keep steering wheel towards left with constant pressure to go in straight line and when braking. Driver has to be aware of changing road conditions that could affect that. Multiple inspections at multiple dealers have found no obvious issues, and multiple alignments performed, with tires also being replaced have had no success in correcting issue. Front suspension starting to feel loose due, and rear suspension squeak when going over bumps. Also recently found rear axle is shifted slightly to right. Suspect all are related. No parts replaced to date other than the tires. Happens daily. No accidents to date. Daily driver with long trips at times. Steering pull Issue has present since new but everything else has occurred since about 1800 miles and has progressively become worse. Conditions becomes worse at highway/freeway speeds of 65 to 80, but occurs as low as 10mph. Going back to 3rd dealer to look at it again. Truck is 2026 with 10,583 miles.
- Filed May 2026
I recently purchased my vehicle from Big Star Dealership in Baytown Tx. At a little over 1000 miles i was towing a camper. The vehicle stalled, fuel pouring from engine. It was towed and repaired due to fuel pump failure. At a little over 3000 miles the vehicle would not start. Dealership initially said water contamination then changed it and said gasoline contamination and now they say DEF contamination. The vehicle stalling the first time almost caused me to wreck the vehicle
- Filed Apr 2026
Brand new delivery there was a noise that changes with engine RPM. It also changed with turning the steering wheel. The dealer diagnosed a bad power steering pump. Due to possible metallic contamination all related parts that are connected to the power steering pump including the HydroBoost brake assist are going to be replaced
- Electrical System31 involved a fire
- Filed Jul 2026
The contact called on behalf of an insurer who owns a 2026 GMC Sierra 2500. The contact stated that 15 minutes after the vehicle was parked and turned off, a neighbor informed the owner that the vehicle had caught on fire. The owner and the neighbor extinguished the fire using water hoses. The contact stated that the fire originated under the rear passenger’s side seat and was caused by an overheating amplifier that had short-circuited. No warning light was illuminated. The Fire Department responded to the scene and filed a report. There was no Police report filed. There was no injury or property damage. The vehicle remained parked, and the owner intended to return the vehicle to the dealer. The owner was provided a loaner vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened, but no assistance was provided. The failure mileage was approximately 9,000.
- Filed May 2026
During normal use, the factory wireless phone charging pad in the center console overheated, produced visible smoke inside the cabin, and melted the charging surface area. No liquids or foreign metal objects were present. The phone was placed normally on the charging pad. The incident created a burning smell and visible damage to the interior trim. The system did not shut down before damage occurred. This appears to be a potential electrical or thermal safety failure in the factory-installed wireless charging system.
- Filed Mar 2026
Radio has zero sound - the issue is the radio sound also has the blinker sound, hands free safety/navigation guidance along with the On Star safety function. None of that is functional. The dealer states it's a known issue and parts are not available. How can this be when they keep building new units. GM has been contacted with zero help and no response around my safety concerns. While it seems like a small thing when we say radio I'm not concerned with the lack of music but this system controls way more than music.
- Service Brakes2
- Filed Aug 2026
Ongoing issues with Steering pull to right, and brake pull to hard right when applying brakes, which also turns steering wheel to right upon application. Have to keep steering wheel towards left with constant pressure to go in straight line and when braking. Driver has to be aware of changing road conditions that could affect that. Multiple inspections at multiple dealers have found no obvious issues, and multiple alignments performed, with tires also being replaced have had no success in correcting issue. Front suspension starting to feel loose due, and rear suspension squeak when going over bumps. Also recently found rear axle is shifted slightly to right. Suspect all are related. No parts replaced to date other than the tires. Happens daily. No accidents to date. Daily driver with long trips at times. Steering pull Issue has present since new but everything else has occurred since about 1800 miles and has progressively become worse. Conditions becomes worse at highway/freeway speeds of 65 to 80, but occurs as low as 10mph. Going back to 3rd dealer to look at it again. Truck is 2026 with 10,583 miles.
- Filed Apr 2026
Brand new delivery there was a noise that changes with engine RPM. It also changed with turning the steering wheel. The dealer diagnosed a bad power steering pump. Due to possible metallic contamination all related parts that are connected to the power steering pump including the HydroBoost brake assist are going to be replaced
- Tires2
- Filed Jul 2026
No Incident Occurred. Tire Size 275/65R20. Tire Pressure Fluctuating between 59 and 71 PSI. 3 of 4 tires appear to have a defect. Was detailing the vehicle on 7/26/26 and noticed a tear in the Side wall on the Passenger side rear tire. About 3/4" to 1 inch away from the rim along the sidewall. Running parallel with the rim for about 4". Found similar defects and indentation lines on the Passenger side front and Drivers side rear, in varying lengths around the rim. Vehicle has Not Towed, had a Load in the bed or used off road. 1,897 miles all Pavement Mixed HWY and Street use. Vehicle was Purchased 6/25/26. Scheduled for Service 7/28/26. Will have the Dealer look at the tires.
- Filed May 2026
DOT AH9K82 3425 LT265/70R17 121/118Q All four brand new tires on my brand new truck have bulges on the sides of the tires. The truck feels floaty and unsafe at highway speeds. The car dealership is saying it’s fine, won’t replace them, and says it’s a known issue with the tire.
- Power Train11 involved a crash
- Filed Aug 2026
Aug 14th, 9:49 pm - Vehicle was placed in park and driver got out. A few seconds later the vehicle started moving forward under its own power towards the driver who was now infront of vehicle walking foward away from vehicle. Passenger hopped over the driver seat to press on brake pedal to stop vehicle. At same time, driver turned around and noticed vehicle moving towards him. Passenger was able to stop vehicle but not before it ran off the driveway and into and over a recreational firepit area. Driver was on opposite side of this. Driver got in to vehicle, verified transmission was now fully engaged in Park, and reversed the vehicle off firepit area. Damage to both vehicle, and firepit ring and landscaping area. Security footage later confirmed vehicle was placed in park, brake lights went out, and vehicle remained stationary for approximately 3 to 5 seconds before driver exited vehicle. It was when driver shut door that vehicle then moved, as if the Parking pin did not engage or failed to stay engaged. Owner traded vehicle in with another dealer soon after, due to other ongoing issues involving the steering and brake system that had not been resolved. Approximately 11,580 miles on vehicle at the time of incident. No personal injuries reported.
- Suspension1
- Filed Aug 2026
Ongoing issues with Steering pull to right, and brake pull to hard right when applying brakes, which also turns steering wheel to right upon application. Have to keep steering wheel towards left with constant pressure to go in straight line and when braking. Driver has to be aware of changing road conditions that could affect that. Multiple inspections at multiple dealers have found no obvious issues, and multiple alignments performed, with tires also being replaced have had no success in correcting issue. Front suspension starting to feel loose due, and rear suspension squeak when going over bumps. Also recently found rear axle is shifted slightly to right. Suspect all are related. No parts replaced to date other than the tires. Happens daily. No accidents to date. Daily driver with long trips at times. Steering pull Issue has present since new but everything else has occurred since about 1800 miles and has progressively become worse. Conditions becomes worse at highway/freeway speeds of 65 to 80, but occurs as low as 10mph. Going back to 3rd dealer to look at it again. Truck is 2026 with 10,583 miles.
- Engine1
- Filed May 2026
I recently purchased my vehicle from Big Star Dealership in Baytown Tx. At a little over 1000 miles i was towing a camper. The vehicle stalled, fuel pouring from engine. It was towed and repaired due to fuel pump failure. At a little over 3000 miles the vehicle would not start. Dealership initially said water contamination then changed it and said gasoline contamination and now they say DEF contamination. The vehicle stalling the first time almost caused me to wreck the vehicle
- Fuel/Propulsion System1
- Filed May 2026
I recently purchased my vehicle from Big Star Dealership in Baytown Tx. At a little over 1000 miles i was towing a camper. The vehicle stalled, fuel pouring from engine. It was towed and repaired due to fuel pump failure. At a little over 3000 miles the vehicle would not start. Dealership initially said water contamination then changed it and said gasoline contamination and now they say DEF contamination. The vehicle stalling the first time almost caused me to wreck the vehicle
- Seats1
- Filed Jan 2026
Metal/chrome decal on seat pulls hair frequently, making sitting back in a safe position uncomfortable. Fix this issue.
Safety ratings
NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| N/A 4WD | Not rated | ★★★★★ | Not rated | Not rated |
| N/A 4WD | Not rated | Not rated | Not rated | Not rated |
| N/A 4WD | Not rated | Not rated | Not rated | Not rated |
| N/A RWD | Not rated | ★★★★★ | Not rated | Not rated |
| N/A RWD | Not rated | Not rated | Not rated | Not rated |
| N/A RWD | Not rated | Not rated | Not rated | Not rated |