2026 Chevrolet Silverado 2500HD
Recalls and owner complaints reported to NHTSA
Compared with the average of 13 complaints for the 6 model-year 2026 heavy-duty trucks we cover. Best-selling trucks naturally collect more complaints because more of them are on the road.
Owner's manual
Get the free official owner's manual from Chevrolet's manuals and guides page. Choose 2026 Silverado 2500HD. It covers maintenance schedules, fluids, towing limits and warning lights. Older years may not be listed online.
Recalls
A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.
Equipment:Other:Owners/Service/Other Manual
Feb 2026 · #26V114000General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”
Risk and fix
Risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
Equipment:Other:Owners/Service/Other Manual
Nov 2025 · #25V815000General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Restraint Anchorage Systems.”
Risk and fix
Risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 25, 2025.
Owner complaints by area
Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.
- Steering21 involved a crash
- Filed Sep 2026
Two steering issues on the same 2026 Silverado 2500 HD LTZ Trail Boss Z71, 6.6L gas, truck has about 11,000 miles as of 09/29/2026. 1. Mechanical clunk heard and felt through the steering wheel over bumps and when the wheel is at full lock. Assist is still present; the wheel does not spin free. This matches wear/lash in the upper intermediate steering shaft (the collapsible shaft between the column and the steering gear), not the tilt mechanism. Fluid is not low and there is no visible leak. 2. Separate hissing / hydraulic-flow noise heard inside the cab from the column area when tension is applied to the wheel. There is no hydraulic fluid in the column; the noise is conducted up the shaft from the hydraulic steering gear / Digital Variable Assist (NV8) system. I am reporting both so they stay on one VIN record. 3. Both symptoms were present when I purchased the truck new on 11/25/2025 and Chevrolet dealer checked it before delivery, they said it was normal. On my first service, the truck was taken to a GMC dealer where they also stated this was normal. Now both symptoms have gotten worse and the hiss has gotten louder.
- Filed Sep 2026
I am reporting a serious and extremely concerning brake failure involving my 2026 Chevrolet Silverado 2500 Diesel. Traffic ahead of me began to slow down. I saw the traffic slowing and immediately began applying the brakes to slow my vehicle. Although I was pressing the brake pedal, the truck was not slowing or stopping as it should have. When I realized the vehicle was not going to stop, I pressed the brake pedal as hard as I possibly could. The brake pedal went completely down to the floor, yet the vehicle still failed to stop, resulting in a collision. I want to be very clear: I saw traffic slowing, I applied the brakes, and when the truck failed to respond properly, I applied maximum pressure to the brake pedal. Despite this, the brake pedal traveled all the way to the floor and the vehicle did not stop. Because of the seriousness of the incident and our concern regarding the braking system, we had the vehicle towed from the scene rather than driving it. This was an extremely dangerous incident involving a 2026 vehicle. A braking system that fails to respond when the driver is actively attempting to stop presents a serious safety concern and could result in severe injury or death. I am requesting that this incident be formally documented and thoroughly investigated as a potential vehicle safety defect. I also request that all relevant vehicle data, diagnostic information, braking-system data, and electronic crash data related to this incident be preserved and reviewed.
- Service Brakes21 involved a crash
- Filed Sep 2026
The contact owns a 2026 Chevrolet Silverado 2500. The contact stated that while operating the vehicle and depressing the brake pedal, there was a grinding sound coming from the front passenger's side wheel. Later, while driving slowly toward a stop sign, the brake pedal was depressed; however, the vehicle failed to respond and traveled through a four-lane intersection. The vehicle was driven to a local service center where the failure recurred while reversing into a parking space, and the vehicle struck a curb. Upon removing the front passenger's side wheel, an independent mechanic discovered that the inner brake pad was missing and the brake caliper was lodged against the brake rotor. The vehicle was towed to a local dealer, where it was diagnosed that the front brake pads and calipers had failed and needed to be replaced. The cause of the failure was not determined. The failure mileage was 24,052.
- Filed Sep 2026
I am reporting a serious and extremely concerning brake failure involving my 2026 Chevrolet Silverado 2500 Diesel. Traffic ahead of me began to slow down. I saw the traffic slowing and immediately began applying the brakes to slow my vehicle. Although I was pressing the brake pedal, the truck was not slowing or stopping as it should have. When I realized the vehicle was not going to stop, I pressed the brake pedal as hard as I possibly could. The brake pedal went completely down to the floor, yet the vehicle still failed to stop, resulting in a collision. I want to be very clear: I saw traffic slowing, I applied the brakes, and when the truck failed to respond properly, I applied maximum pressure to the brake pedal. Despite this, the brake pedal traveled all the way to the floor and the vehicle did not stop. Because of the seriousness of the incident and our concern regarding the braking system, we had the vehicle towed from the scene rather than driving it. This was an extremely dangerous incident involving a 2026 vehicle. A braking system that fails to respond when the driver is actively attempting to stop presents a serious safety concern and could result in severe injury or death. I am requesting that this incident be formally documented and thoroughly investigated as a potential vehicle safety defect. I also request that all relevant vehicle data, diagnostic information, braking-system data, and electronic crash data related to this incident be preserved and reviewed.
- Power Train2
- Filed Mar 2026
The transmission malfunctioned 4 times in the first 3 weeks of ownership. Once on the way home from the dealer, but I could not return as they were closing when I picked up my new 2026 Silverado 2500HD pick up. It has 2 issues so far since that ride home, 2 times, on separate occasions, I was approaching a red light and slowing down when the light changed while I was in a slow speed, so I accelerated to get to the speed limit, while doing so, the truck hesitated for a couple of seconds then banged into gear. The second time for that same scenario was several days after resulting in the same hesitation and then bang into gear. No warning lights were reveled. I called the local Chevy dealership, as instructed by the dealership I purchased it from was 107 miles away, they gave me an appointment to investigate the problem. Upon arriving, I needed to back up to align my vehicle with the entrance to the service area and my truck would not go into reverse. I tried 2 times shifting from park to reverse and nothing, I put it back into park while still running and went into the service area explaining my new issue, the service writer got a mechanic and he tried shifting into park with no luck. He then shut off the engine, waited about 30 seconds, restarted the engine and shifted into reverse and it worked. They checked for codes and none were present, so they test drove it for about 20 minutes, did not experience either symptom and email GM service assistance and were told to have me come back and they would check the parameters and make sure the software was updated as well as the transmission fluid level and condition. I returned for them to accomplish those tasks and drove home, 2 miles, and had no issues till the trip I was going on today, I warmed up the vehicle as it was only 37 degrees today and when I put it in reverse, it did not engage, so I shifted into drive, it engaged then I put it in reverse and it did finally engage. Now I'm going to renotify the dealership
- Filed Mar 2026
The contact owns a 2026 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, there was a rumbling sound coming from the vehicle. There were no warning lights illuminated. The contact associated the issue with Technical Service Bulletin: 20-NA-142. The vehicle was taken to a local dealer and test-driven, and the technician was able to experience the rumbling sound coming from the vehicle. However, the vehicle was not diagnosed because the dealer was unable to duplicate the failure while performing an additional test drive. The vehicle was not repaired. The manufacturer was contacted provided no assistance. The failure mileage was approximately 1,100.
- Hydraulic1
- Filed Sep 2026
The contact owns a 2026 Chevrolet Silverado 2500. The contact stated that while operating the vehicle and depressing the brake pedal, there was a grinding sound coming from the front passenger's side wheel. Later, while driving slowly toward a stop sign, the brake pedal was depressed; however, the vehicle failed to respond and traveled through a four-lane intersection. The vehicle was driven to a local service center where the failure recurred while reversing into a parking space, and the vehicle struck a curb. Upon removing the front passenger's side wheel, an independent mechanic discovered that the inner brake pad was missing and the brake caliper was lodged against the brake rotor. The vehicle was towed to a local dealer, where it was diagnosed that the front brake pads and calipers had failed and needed to be replaced. The cause of the failure was not determined. The failure mileage was 24,052.
- Forward Collision Avoidance11 involved a crash
- Filed Sep 2026
I am reporting a serious and extremely concerning brake failure involving my 2026 Chevrolet Silverado 2500 Diesel. Traffic ahead of me began to slow down. I saw the traffic slowing and immediately began applying the brakes to slow my vehicle. Although I was pressing the brake pedal, the truck was not slowing or stopping as it should have. When I realized the vehicle was not going to stop, I pressed the brake pedal as hard as I possibly could. The brake pedal went completely down to the floor, yet the vehicle still failed to stop, resulting in a collision. I want to be very clear: I saw traffic slowing, I applied the brakes, and when the truck failed to respond properly, I applied maximum pressure to the brake pedal. Despite this, the brake pedal traveled all the way to the floor and the vehicle did not stop. Because of the seriousness of the incident and our concern regarding the braking system, we had the vehicle towed from the scene rather than driving it. This was an extremely dangerous incident involving a 2026 vehicle. A braking system that fails to respond when the driver is actively attempting to stop presents a serious safety concern and could result in severe injury or death. I am requesting that this incident be formally documented and thoroughly investigated as a potential vehicle safety defect. I also request that all relevant vehicle data, diagnostic information, braking-system data, and electronic crash data related to this incident be preserved and reviewed.
- Exterior Lighting1
- Filed Apr 2026
The contact owns a 2026 Chevrolet Silverado 2500. The contact stated that while driving at various speeds at night, the low beam and high beam headlights were extremely dim, reducing the roadway visibility while driving during the rain. The vehicle was taken to a local dealer, but the vehicle was not diagnosed. The contact was informed that the headlights were functional. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 700.
- Unknown or Other1
- Filed Mar 2026
There is an incredible reliance on navigation and communication while driving. This and many other vehicles have intermittent disconnects to CarPlay This causes inattentive decisions while attempting to reconnect. I have personally had two trips to dealership with no resolution numerous photos showing loss of communication with vehicles main information center.
Safety ratings
NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| N/A 4WD | Not rated | ★★★★★ | Not rated | Not rated |
| N/A 4WD | Not rated | Not rated | Not rated | Not rated |
| N/A 4WD | Not rated | Not rated | Not rated | Not rated |
| N/A RWD | Not rated | ★★★★★ | Not rated | Not rated |
| N/A RWD | Not rated | Not rated | Not rated | Not rated |
| N/A RWD | Not rated | Not rated | Not rated | Not rated |