2021 Chevrolet Silverado 2500HD

What owners should know

Covers 2020–2026 · 6.6L Duramax L5P diesel and 6.6L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2021 Chevrolet Silverado 2500HD. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• 10-speed transmission valve body failure

  Dealer (recall)

  Signs: Sudden hard downshifts, limp mode, or rear wheel lock-up on diesels.

  Fix: Covered by GM recalls on 2020–2022 diesels. Other repairs are usually under warranty on newer trucks. Ask a dealer for all open recalls and bulletins.

  May be covered free by recall 24V797000 / 26V083000. Check the VIN at nhtsa.gov/recalls.

• Trailer brake controller warnings

  Easy DIY

  Signs: 'Check trailer wiring' or 'Trailer brakes disconnected' messages that cut the trailer brakes.

  Fix: Clean and inspect the 7-pin trailer connector and the trailer's wiring first. If it continues, have a dealer check for bulletins and module updates.

  Shop: 7 pin trailer connector▶ How-to videos

• Power tailgate opens unexpectedly

  Dealer (recall)

  Signs: The tailgate unlatches by itself, often after water gets in.

  Fix: Covered by GM recalls on 2020–2024 trucks with power-unlatching tailgates.

  May be covered free by recall 24V060000 / 24V894000. Check the VIN at nhtsa.gov/recalls.

• Steering gear shaft can break (2024)

  Dealer (recall)

  Signs: Loose steering or a clunk. In rare cases loss of steering.

  Fix: Covered by a GM recall on some 2024 trucks.

  May be covered free by recall 23V549000. Check the VIN at nhtsa.gov/recalls.

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Power Train:Automatic Transmission:Control Module:Software

  Oct 2024 · #24V797000

  General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

  Risk and fix

  Risk: Rear wheel lock-up can increase the risk of a crash.

  Fix: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

• Latches/Locks/Linkages:Tailgate:Latch

  Feb 2024 · #24V060000

  General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

  Risk and fix

  Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

  Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

• Service Brakes, Hydraulic:Power Assist:Electric:Control Module

  Sep 2021 · #21V758000

  NHTSA warning: park outside and away from buildings until fixed.

  General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.

  Risk and fix

  Risk: Water in the BPMV may cause an electrical short circuit and increase the risk of fire.

  Fix: Owners are advised to park outside and away from other structures until the recall repair is completed. Dealers will replace the BPMV assembly, free of charge. Owner notification letters were mailed on October 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212349181.

• Tires:Temporary/Emergency Spare Tire

  Jul 2021 · #21V578000

  General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.

  Risk and fix

  Risk: An ABS system that cannot control the rear wheels independently increases the risk of a crash.

  Fix: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this recall is N212329780.

• Seat Belts

  Dec 2020 · #20V811000

  General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

  Risk and fix

  Risk: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

  Fix: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

• Seat Belts

  Dec 2020 · #20V792000

  General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

  Risk and fix

  Risk: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

  Fix: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Power Train29

  • Filed Sep 2026

    Pulling out from a stop sign, a loud bang came from the transmission, and rear wheels momentarily locked up then truck acted like it was in neutral. Truck was able to drift to side of road. We called our GM dealer, and they told us that our warranty had expired. We had the truck towed to our certified repair shop. After review of truck, the mechanic called and said the output shaft of the transmission broke. The mechanic called GM and asked if there was any financial assistance for this problem and they said no. He ordered a transmission through GM, and we had to pay for transmission upfront. The amount was 6627.05. Since then as we researched, we found out that GM has a Goodwill assistance program that would have helped us had we known to take it to a GM dealer. With two phone calls, no one guided us on doing that. Our truck has only 38,000 miles on it and when I called GM, they said they would have been able to assist us if we had sent it to a GM dealer. We tried to explain that no one gave us that direction and now it is currently being repaired at our local garage. Can we get any assistance at all with this claim? We would appreciate any assistance you could provide for us. Thank you [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jul 2026

    My 10L1000 transmission had a catastrophic failure internally which caused it to rough shift, sudden down shifting, not want to shift into gear at all, and high engine rpm prior to roughly shifting. I took it to the Chevy dealers mechanic the very next business day, only to find out that from the mechanic that this is a common occurrence with Chevy transmissions in my truck and google also verified this to be a common problem. The mechanic from the Chevy dealership also stated that there was larger metal chunks than normal. My truck is available for inspection asap. The manufacturer and vin lookup contradicts the mechanic and google stating no issues or recalls for my transmission. After speaking with the manufacturer, I became highly concerned due to their unwillingness to address the obvious issues known by so many. If I wasn’t such a safe driver and immediately brought it to the mechanic, this could have caused a terrible accident leading to extreme bodily harm or death even. According to a quick google search of the 2021 Chevy 2500 transmission problems and my mechanic this is a well known problem even though Chevy manufacturers refuse to acknowledge the issue or implement a recall. There was zero warning lights or lamps to indicate this problem. I am extremely concerned with the manufacturer’s response to my concerns and their unwillingness to correct this issue before it cost someone their life. This catastrophic failure with the transmission having metal shavings throughout it and extreme damage to the transmission valve body and being well known and reported by many other customers has to be addressed. Chevy’s unwillingness to acknowledge people’s claims in this has left me with around $10,000 in monetary damages and could have lead to bodily harm or death if I would have been traveling on a main highway or interstate when it occurred. At the very least Chevy needs to be held responsible for this known and reported issue before it causes death or injury.

  • Filed Mar 2026

    Operator of this vehicle was commuting and truck started to slow down and chug. Vehicle hesitated when operator applied gas pedal. -Transmission cooler inlet/outlet pipe as per Chevrolet known issues. -Safety of driver at risk as failure happened in heavy traffic, unable to pull to safety -Yes confirmed by authorized repair facility -Part inspected by authorized mechanic. -No warnings, symptoms, prior to failure.

  • Filed Feb 2026

    While traveling at highway speed on the interstate in my 2021 Chevrolet Silverado 2500 HD (approx. 120,000 miles), the vehicle experienced a sudden hard jolt followed by a momentary rear wheel lockup. This occurred without warning. Immediately after, the transmission defaulted into a fail-safe condition and became locked in 4th gear. The vehicle would move but could not shift properly, resulting in abnormally high RPM and engine load at highway speeds. I was forced to continue driving several miles in this condition to reach a safe exit. The unexpected drivetrain behavior and temporary wheel lockup created a serious safety risk, including potential loss of control and risk of collision. The dealership identified transmission diagnostic trouble codes P2715 and P2733 (pressure control solenoid performance). Transmission fluid was found to be burnt and contaminated with metal debris. The vehicle is subject to GM Special Coverage N242454441 for a known control valve body defect that can cause harsh shifting and reduced engine power. Although code P0747 (referenced in the bulletin) was not present, the failure involved transmission hydraulic pressure control. The dealership is replacing the valve body under the special coverage but is not addressing the internal transmission damage, stating they cannot determine whether the damage resulted from the covered defect. The sudden rear wheel lockup and transmission fail-safe condition at highway speed present a significant safety concern involving unintended drivetrain behavior.

  • Filed Feb 2026

    The vehicle experienced a sudden and complete transmission failure at approximately 77,800 miles. There was no prior abuse or modification. The failure resulted in loss of normal drivability and required full transmission replacement. The transmission was replaced with a remanufactured unit due to catastrophic internal failure. Repair costs were approximately $7,000. I am aware of similar GM transmission issues and recalls affecting comparable model years and components. Although my VIN is not currently listed under a recall, the failure appears consistent with known GM transmission defect patterns. The failure occurred while the vehicle was in the middle of an intersection in heavy traffic, resulting in sudden loss of vehicle functionality. A child passenger was onboard at the time. The incident created a significant safety hazard due to loss of drivability in an active traffic environment.

  • Showing the 5 most recent of 29.
• Electrical System17

  • Filed Dec 2025

    The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that the connector for the heater system was causing the vehicle to overheat, subsequently enabling the vehicle to go faster than 50 MPH. If the vehicle reaches 75 miles, it would immediately decrease in speed to 5 MPH. The vehicle was taken to a certified mechanic who diagnosed a P20C1 code, indicating reductant heater failure had occurred. The vehicle was not repaired. The contact called the dealer, who recommended calling the NHTSA Hotline to file a safety complaint. The manufacturer was informed of the failure they also referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was approximately 68,000.

  • Filed Oct 2025

    We believe that it is the park sensor in the column . When you place the truck into park, the screen displays the words shift to park period and the dinger.Inside the truck continues to ding for a long time, even with opening and closing the door ... The truck is actually in park, so it does not move.But the display says it's not.And apparently it is not registering because it keeps dinging

  • Filed Aug 2025

    The tailgate on my truck is electrically opened & closed. I've been having trouble with the tailgate opening randomly, even while driving. This has happened multiple times and can create a very dangerous situation, especially if i'm hauling something in the bed of the truck and it could possibly fall out if the tailgate were to open. Once i was hauling a bunk bed and the tailgate opened without me knowing it. Fortunately, we were driving through town on a flat road when it happened & nothing fell out. Someone behind me pulled up beside me to let me know my tailgate just opened. I recently took my truck to my local Chevy dealer & they said there was no recall on it & they wanted $170 for them just to look at it. I looked online and see recall# N232426400 for it but i've never received a notice & the dealer says there is no recall on it for my truck. (I have a video of it opening & closing by itself but it's too large to send you)

  • Filed Apr 2025

    RECEIVING SERVICE TRAILER BRAKE SYSTEM. SEEMS THIS IS A KNOWN ISSUE WITH TRUCK AND SHOULD BE A RECALL THAT GM FIX AND NOT PUT ONTO CUSTOMER

  • Filed Apr 2025

    The tailgate on our truck keeps automatically coming down and up on its own. It doesn’t matter if the truck is in park or drive. It doesn’t matter if it’s locked or unlocked. It will do it several times in a row. It will go half way back up and then just slam down. Unfortunately we didn’t know this was an issue as we just bought the truck a few days before we noticed it happening and it fell down and hit something in our garage causing a dent and multiple scratches as it happened overnight without us being aware of the issue. It happens when I’m going down the road, which means I cannot use the bed of my truck as things could fall out. Also, I’m limited on where I can park it. We called GM and a dealership and there’s nothing they can do since it’s not recalled unless we pay to have it fixed. So now we have a new to us truck that’s now dented because of this issue. There is no warning it’s going to happen. After the tailgate comes down I get a notification saying tailgate down when I’m driving. This happens everyday, several times a day and we’re having to avoid driving it when possible due to this issue.

  • Showing the 5 most recent of 17.
• Service Brakes12

  1 involved a crash

  • Filed Apr 2026

    What component or system failed or malfunctioned, and is it available for inspection upon request? - The parking brakes were engaged and would not release / yes, it is available for inspection How was your safety or the safety of others put at risk? I was in traffic stopped at a train track and could not move. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes, the rear actuator for the brakes was faulty and had to be replaced. The warranty work was completed by the dealership Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Unknown Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Not prior to the problem My concern is that my parking brakes "were nonexistent" per the dealership when they were diagnosing the warning light. So, I am afraid that the truck was driving while these were engaged.

  • Filed Feb 2026

    On 01/16/2026, Quirk Chevrolet completed product safety recall N242482680 for the Brake Pressure Switch Connector Fire on my vehicle. Shortly after, my vehicle would come to an abrupt stop on its own while driving. This happened twice on my way home and then the third time at home at which point, it would no longer move forward or backward. The vehicle needed to be towed to the dealership that did the recall. After researching online, I discovered this is a known issue after the recall because the recall component is faulty. One source reports the cause is an improperly manufactured jumper harness which is missing protective tape or a faulty internal C-clip in the cylinder. Another source states the post-service emergency brake issues often stem from a software update meant to enhance safety or an incomplete repair of the brake pressure switch wiring harness. The update automatically engages the parking brake. I absolutely know that the catastrophic failure of my vehicle's braking system was a direct result of the recall work; however, the dealership made me pay for the repairs out of pocket until such time as GM or Chevy makes an "official" recall on the faulty recall. My safety and the safety of others was put at risk by way of my vehicle stopping abruptly on its own. The problem has been reproduced by many sources online - just do an online search "2021 Chevy 5500 emergency brake issue after brake recall completed" and see all the results that come up corroborating my personal experience. Quirks Chevrolet in Manchester, NH inspected the vehicle. No warning lamps or messages appeared on the dash. Please contact me if you want any additional information or copies of receipts, etc. My vehicle is available for inspection upon request.

  • Filed Nov 2025

    Took truck to dealer with concern of higher than normal braking force needed. Couldn’t verify concern. Looked today under the steering column and the brake booster is leaking fluid inside the cabin of the truck when the brake pedal goes through the firewall. There was Almost no brake fluid inside the reservoir causing the brakes to fail with no warning. Looked at similar trucks and all have brake fluid leaking from the same location. With as little as 10,000 miles. Mine has 22,000 miles and it’s failed requiring complet replacement of the brake booster. Taking to the dealership to replace the complete brake booster assembly when part is available. This is a 21 Chevy 2500 truck that pulls up to 18,000 pounds. higher than normal braking application needed, can be deadly or lead to complete brake failure whether loaded towing a trailer at a weigh of 25,000lbs or even the 7,000 pounds empty the truck weighs would reasonably result in the loss of someone’s life. Only thing that drew me to this concern was a harder application of the brake pedal and noticing brake fluid under the dashboard. Would gladly allow anyone to inspect my truck.

  • Filed Mar 2023

    The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while driving at various speeds and depressing the brake pedal, there was an abnormal squeaking sound coming from the rear of the vehicle. The dealer was not notified of the failure and informed the contact that the brakes needed to be replaced. The vehicle was not diagnosed nor repaired. The vehicle was taken to an independent mechanic, where it was diagnosed with brake pulsation, and a rear brake bolt was loosened. The mechanic tightened the bolt. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

  • Filed Jan 2023

    The “Service Trailer Brake System” warning will not stop popping up and beeping

  • Showing the 5 most recent of 12.
• Latches/Locks/Linkages8

  • Filed May 2026

    The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that the electronic tailgate door had erroneously opened and closed and also, moments after turning the vehicle off the door had erroneously opened. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 24V060000(LATCHES/LOCKS/LINKAGES). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 47,000.

  • Filed Aug 2025

    The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while the vehicle was turned off and shifted into park, the tailgate opened independently. The failure occurred frequently, and the contact removed the fuse to prevent the tailgate from unlatching independently. The contact stated that the failure only occurred while the vehicle was not in drive. The dealer had been contacted and notified of the failure. After researching the failure, the contact became aware of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); and related the failure to the recall. The dealer confirmed that the VIN was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

  • Filed Jun 2025

    The contact owns a 2021 Chevrolet Silverado 2500. The contact received notifications of NHTSA Campaign Numbers: 24V060000 (LATCHES/LOCKS/LINKAGES) and 24V797000 (POWER TRAIN); however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed Mar 2025

    The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while the vehicle was parked, the tailgate continuously opened and closed independently. The tailgate open warning light was illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 74,000.

  • Filed Oct 2024

    The contact owns a 2021 Chevrolet Silverado 2500. The contact received recall notifications of NHTSA Campaign Number: 24V060000 ( Latches/Locks/Linkages) and would like to be removed from the recall distribution list of NHTSA Campaign Number: 24V060000 ( Latches/Locks/Linkages) because the bed of the vehicle had been replaced and the recall was no longer applicable. The dealer was not contacted. The manufacturer was contacted.

  • Showing the 5 most recent of 8.
• Engine7

  • Filed Mar 2026

    Similar to the issues that were on the gas version of this engine and the recall associated with it. The engine seized on the expressway. When it was towed to the dealership, they said it was catastrophic engine failure. They found a lot metal shavings in the oil pan. They did not diagnose any further due to cost. At the time it happened, there were no warning lights or check engine lights on.

  • Filed Jan 2026

    first issue was around April-May 2025 when my engine started knocking and burning fuel. Warning light came on and it went right in to the dealer where I have all my maintenance done. They determined that it due to (2) faulty fuel injectors and I had them replaced at that time. In December of 2025 my engine started doing the same thing as before with the knocking and burning fuel and reduced speeds when on the highway so again it went into the dealer. It has since been in there and first was told it was the fuel injector again. They priced out the one was bad and I asked them to replace the remaining 6 fuel injectors so I didn't have this issue again in the near future. They did and the vehicle had the same issues going on. During the next inspection it was determined that the engine needed new rocker arms. These were replaced but this also did not solve the problem and the vehicle would not pass the regeneration on the engine. During the next inspection it was determined that we needed to replace a cylinder and one of the valves. After this was complete they were still having issues and then I was told that the Piston was bad and there are (2) bad valves so I need an entire engine replacement. My truck only has 130,000 miles and has been in the shop for almost 2 months last year from engine issues and it has had all maintenance completed at he same dealership with Records.

  • Filed Nov 2025

    I own a 2021 Chevrolet Silverado 2500HD Duramax diesel with approximately 100,300 miles. The truck began displaying a “Service Emissions System” warning and a countdown message that in a certain number of miles the vehicle will be limited in speed (for example to 65 mph). GM’s own Duramax diesel owner’s supplement explains that when a “Service Emission System” message appears it is accompanied by a distance-until-speed-limit countdown and that the truck will progressively limit speed first to about 65 mph and then to about 55 mph if the condition is not corrected, telling the owner to see the dealer. This creates a safety risk because the derate can occur while driving on highways or rural roads, where an unexpected limit on maximum speed can interfere with merging, passing, and keeping up with traffic. This is our only vehicle, and we must use it for important medical appointments, including cardiology and surgery-related visits. The condition started only about 300 miles beyond GM’s 5-year / 100,000-mile powertrain warranty. I opened a case with Chevrolet / GM Corporate (Service Request No. XXX) and took the truck to Sons Chevrolet in Columbus, Georgia on November 17, 2025 for this issue and a rear wheel lockup recall. The dealer kept the truck from about 9:00 a.m. to 3:00 p.m. and indicated they might need to keep it for at least two more days, but I was not given a clear written explanation of the diagnostic trouble codes or a firm repair plan. Because GM’s own manuals describe this “Service Emission System” message together with speed-limit countdowns, and because the vehicle can actively limit speed on the road if the fault is not resolved, I am concerned this represents a broader emissions/derate defect on late-model Silverado HD Duramax trucks. I request that NHTSA review similar complaints and consider whether further investigation or a safety recall is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Nov 2025

    The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while slowing down and coming to a stop, the accelerator pedal was depressed while in drive; however, the vehicle started to roll backwards. The contact depressed the brake pedal to prevent the vehicle from rolling backwards, and the RPM became elevated to 5,000 RPM. The contact immediately turned off the vehicle to prevent the RPM from continuing to increase. The vehicle was shifted to park, restarted, and then shifted to drive(D) and the brakes released. While releasing the brake pedal, the failure reoccurred. The vehicle was immediately turned off and towed to the residence. The dealer was informed of the failure of the clutch pack, which was welded together from friction. The dealer scheduled an appointment; however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

  • Filed Jan 2023

    JULY 2022 DPF filter was throwing check engine light. Took to dealer to get diagnosed, part was ordered and the DPF was replaced August 19th 2022. Started to get headaches in vehicle while driving it. OCT 9th ended up in hospital after driving vehicle and was diagnosed with CARBON MONOXIDE POISONING. Experienced symptoms of losing consciousness, worst headache I've ever had, nausea for 5 hours, loss of feeling in body and seizing of body. Took truck to dealer to get inspected twice and nothing was found to be wrong with it. NOV 10th Took truck on another road trip and was having similar symptoms as before however had more chest pain this time so went back to hospital. Took truck back to dealer to have inspected again and was told that it was fine. Nov 18th took truck on another road trip and within 20 mins of driving had another horrible headache. Pulled over and needed to get air and ended up driving truck 4 hours home with windows and sunroof open to avoid getting carbon monoxide poisoning again. I have been ill since August and that is due to diesel and carbon monoxide poisoning every single time I drive the vehicle which is daily. The truck has been now at the dealership for 70 days without any update or improvement in the case.

  • Showing the 5 most recent of 7.
• Unknown or Other6

  • Filed Mar 2026

    The rear window in my 2021 Silverado 2500 leaks when it rains, water is getting in the carpet/seats creating a bad odor and mold. The dealership will not assist in fixing this known issue.

  • Filed Sep 2025

    Unable to remove key from ignition for a period of time ie. 30 sec. to a minute or more. After driving the vehicle for a either a long or short period of time and you park it, you can't turn the ignition lock all the way off.

  • Filed Aug 2025

    The tailgate on my truck is electrically opened & closed. I've been having trouble with the tailgate opening randomly, even while driving. This has happened multiple times and can create a very dangerous situation, especially if i'm hauling something in the bed of the truck and it could possibly fall out if the tailgate were to open. Once i was hauling a bunk bed and the tailgate opened without me knowing it. Fortunately, we were driving through town on a flat road when it happened & nothing fell out. Someone behind me pulled up beside me to let me know my tailgate just opened. I recently took my truck to my local Chevy dealer & they said there was no recall on it & they wanted $170 for them just to look at it. I looked online and see recall# N232426400 for it but i've never received a notice & the dealer says there is no recall on it for my truck. (I have a video of it opening & closing by itself but it's too large to send you)

  • Filed Jan 2025

    Originally Chevrolet offered a 2 phase approach for this recall. First phase was to install monitoring software in the ECU and TCU to monitor for early transmission control valve premature wear. Second phase was to actually replace the suspect valve. I've just received a second correspondence from Chevrolet for this recall, now only offering Phase 1, TCU and ECU monitoring software installation. So if the monitoring software detects premature valve failure, the vehicle will be limited to 5th gear. I don't think limiting a vehicle to 5 our of 10 gears is a safe solution. If I'm on the freeway, towing 10,000 lbs, and my vehicle is limited to 5th gear, I may have to travel a very long time at way below posted speed limits before I can get to a dealer for repair. As we all know, travelling on the freeway at lower than posted speed limits can be just as dangerous as travelling above posted speed limits. And in fact, here in Idaho, if you're travelling below posted speed limits you can be fined just as if you were exceeding speed limits. I feel Chevrolet's original solution is the best. Replace the suspect valve proactively instead of actually waiting for it to fail which can possibly cause an unsafe condition.

  • Filed Oct 2024

    When putting the truck back into park it will say shift to park even though it is already in park. It causes the truck not to shut off

  • Showing the 5 most recent of 6.
• Fuel/Propulsion System6

  • Filed Jan 2026

    first issue was around April-May 2025 when my engine started knocking and burning fuel. Warning light came on and it went right in to the dealer where I have all my maintenance done. They determined that it due to (2) faulty fuel injectors and I had them replaced at that time. In December of 2025 my engine started doing the same thing as before with the knocking and burning fuel and reduced speeds when on the highway so again it went into the dealer. It has since been in there and first was told it was the fuel injector again. They priced out the one was bad and I asked them to replace the remaining 6 fuel injectors so I didn't have this issue again in the near future. They did and the vehicle had the same issues going on. During the next inspection it was determined that the engine needed new rocker arms. These were replaced but this also did not solve the problem and the vehicle would not pass the regeneration on the engine. During the next inspection it was determined that we needed to replace a cylinder and one of the valves. After this was complete they were still having issues and then I was told that the Piston was bad and there are (2) bad valves so I need an entire engine replacement. My truck only has 130,000 miles and has been in the shop for almost 2 months last year from engine issues and it has had all maintenance completed at he same dealership with Records.

  • Filed Nov 2025

    I own a 2021 Chevrolet Silverado 2500HD Duramax diesel with approximately 100,300 miles. The truck began displaying a “Service Emissions System” warning and a countdown message that in a certain number of miles the vehicle will be limited in speed (for example to 65 mph). GM’s own Duramax diesel owner’s supplement explains that when a “Service Emission System” message appears it is accompanied by a distance-until-speed-limit countdown and that the truck will progressively limit speed first to about 65 mph and then to about 55 mph if the condition is not corrected, telling the owner to see the dealer. This creates a safety risk because the derate can occur while driving on highways or rural roads, where an unexpected limit on maximum speed can interfere with merging, passing, and keeping up with traffic. This is our only vehicle, and we must use it for important medical appointments, including cardiology and surgery-related visits. The condition started only about 300 miles beyond GM’s 5-year / 100,000-mile powertrain warranty. I opened a case with Chevrolet / GM Corporate (Service Request No. XXX) and took the truck to Sons Chevrolet in Columbus, Georgia on November 17, 2025 for this issue and a rear wheel lockup recall. The dealer kept the truck from about 9:00 a.m. to 3:00 p.m. and indicated they might need to keep it for at least two more days, but I was not given a clear written explanation of the diagnostic trouble codes or a firm repair plan. Because GM’s own manuals describe this “Service Emission System” message together with speed-limit countdowns, and because the vehicle can actively limit speed on the road if the fault is not resolved, I am concerned this represents a broader emissions/derate defect on late-model Silverado HD Duramax trucks. I request that NHTSA review similar complaints and consider whether further investigation or a safety recall is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Mar 2025

    DEF system failure causing truck to enter limp mode being reduced to 65 MPH, then 55 MPH, and then restricted to 5 MPH. Error in def system led to DEF heater to go bad causing the incident to occur.

  • Filed Jan 2025

    The DEF heater short circuit and derates the truck. If the government says we have to have this they should cover the cost to fix it.

  • Filed Jan 2023

    JULY 2022 DPF filter was throwing check engine light. Took to dealer to get diagnosed, part was ordered and the DPF was replaced August 19th 2022. Started to get headaches in vehicle while driving it. OCT 9th ended up in hospital after driving vehicle and was diagnosed with CARBON MONOXIDE POISONING. Experienced symptoms of losing consciousness, worst headache I've ever had, nausea for 5 hours, loss of feeling in body and seizing of body. Took truck to dealer to get inspected twice and nothing was found to be wrong with it. NOV 10th Took truck on another road trip and was having similar symptoms as before however had more chest pain this time so went back to hospital. Took truck back to dealer to have inspected again and was told that it was fine. Nov 18th took truck on another road trip and within 20 mins of driving had another horrible headache. Pulled over and needed to get air and ended up driving truck 4 hours home with windows and sunroof open to avoid getting carbon monoxide poisoning again. I have been ill since August and that is due to diesel and carbon monoxide poisoning every single time I drive the vehicle which is daily. The truck has been now at the dealership for 70 days without any update or improvement in the case.

  • Showing the 5 most recent of 6.
• Structure4

  • Filed Sep 2026

    I opened my passenger front door to load and the tailgate opens and closes by itself but doesn’t and remains open. I physically shut the tailgate and it opened again by itself. I started my truck to see if it would stop. It didn’t stop until I put my truck in reverse to back out of the garage. After I backed out and the tailgate stopped open. I closed it and the tailgate will not open by pressing the button on the tailgate. It will open if I use my key fob.

  • Filed May 2025

    The tailgate opens by randomly. I was in a CVS parking lot walking towards my car and saw the tailgate open without any commands. A young kid running towards his mother's car was just able to avoid running into it and getting 'clotheslined'. Another vehicle found it necessary to drive around the tailgate protruding from the parking spot. I have been finding the tailgate down multiple times, and thought I may have left it open even when I was sure I didn't. I also shut my tailgate recently and noticed I have a large dent in the tailgate itself when I closed it. It may have opened on another vehicle, or it was open when I was backing up assuming it was closed. After reading online I came across many owners having the exact same problems with the exact same truck. GM has told me the problem is VIN specific, and my VIN was not listed; therefore, no recall notice ever sent out to me.

  • Filed Apr 2024

    Tailgate. Yes it can be inspected. It opens and closes randomly , I was going on to the freeway for work when I suddenly received a notice that the tailgate was opening. when I pulled over the gate was open and all the contents were at the end of the truck bed, power saws and equipment almost flew out into traffic! I then called the dealer who told me there was a recall and to bring it in, so I did and when I pulled in the service department the tailgate opened upon entering service area. After about 20 minutes he tells me that mine is not covered. Warranty ran out! And not on that Vin#. The tailgate now opens and closes randomly at all different times.Try to close and it just keeps opening and closing.Have to go out and close manually.

  • Filed Mar 2024

    Tale gate opens and closes by itself. Keeps saying tale gate is open but is closed

• Tires2

  • Filed Jul 2026

    Wrangler Trailrunner AT LT275/65R20 were on the truck when I purchased my new 2021 Chevy 2500. I only have 25K miles on it. I was driving on the interstate and the tread came off the tire tore my wheel base apart and damaged back of truck along with scratches on the side by wheel also tore wheel trim off.

  • Filed May 2024

    Goodyear Wranger At Trailrunner 275 65R20. I was heading home with my 14 year old daughter Sunday night. When I was merging on the on ramp to the highway and I felt a vibration. So I was in the process of slowing down and boom. My truck went broadside in the highway. I gathered it up and got all together. I don’t have a single dash light on or anything. The tire was still holding air. A matter of fact it still is. But when the tread came off it destroyed my bedside and bumper. My truck only has 32,473 miles on it. The tires are rated for 55,000. I just want something to happen to the manufacturer. If that would’ve happened to the right front it would’ve been bad. Or if it happened to a mom and kids. This is not good.

• Air Bags2

  • Filed Dec 2025

    Unexpected roof rail airbag deployment without vehicle impact or accident. Front left and right side deploy - rear left and right side deploy spontaneously without notice.

  • Filed Nov 2025

    Driving about 45 mph and unexpectedly both roof rail air bags deploy stoping vehicle on the road.

• Vehicle Speed Control2

  • Filed Nov 2025

    I own a 2021 Chevrolet Silverado 2500HD Duramax diesel with approximately 100,300 miles. The truck began displaying a “Service Emissions System” warning and a countdown message that in a certain number of miles the vehicle will be limited in speed (for example to 65 mph). GM’s own Duramax diesel owner’s supplement explains that when a “Service Emission System” message appears it is accompanied by a distance-until-speed-limit countdown and that the truck will progressively limit speed first to about 65 mph and then to about 55 mph if the condition is not corrected, telling the owner to see the dealer. This creates a safety risk because the derate can occur while driving on highways or rural roads, where an unexpected limit on maximum speed can interfere with merging, passing, and keeping up with traffic. This is our only vehicle, and we must use it for important medical appointments, including cardiology and surgery-related visits. The condition started only about 300 miles beyond GM’s 5-year / 100,000-mile powertrain warranty. I opened a case with Chevrolet / GM Corporate (Service Request No. XXX) and took the truck to Sons Chevrolet in Columbus, Georgia on November 17, 2025 for this issue and a rear wheel lockup recall. The dealer kept the truck from about 9:00 a.m. to 3:00 p.m. and indicated they might need to keep it for at least two more days, but I was not given a clear written explanation of the diagnostic trouble codes or a firm repair plan. Because GM’s own manuals describe this “Service Emission System” message together with speed-limit countdowns, and because the vehicle can actively limit speed on the road if the fault is not resolved, I am concerned this represents a broader emissions/derate defect on late-model Silverado HD Duramax trucks. I request that NHTSA review similar complaints and consider whether further investigation or a safety recall is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Nov 2025

    The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while slowing down and coming to a stop, the accelerator pedal was depressed while in drive; however, the vehicle started to roll backwards. The contact depressed the brake pedal to prevent the vehicle from rolling backwards, and the RPM became elevated to 5,000 RPM. The contact immediately turned off the vehicle to prevent the RPM from continuing to increase. The vehicle was shifted to park, restarted, and then shifted to drive(D) and the brakes released. While releasing the brake pedal, the failure reoccurred. The vehicle was immediately turned off and towed to the residence. The dealer was informed of the failure of the clutch pack, which was welded together from friction. The dealer scheduled an appointment; however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

• Exterior Lighting2

  • Filed Feb 2025

    In certain GMC and Chevrolet Models 2019 to 2025 it is common knowledge and easily found on the web that there is a manufacturer defect that does not allow the vehicle to be placed in “park” properly due to defective parts in the steering column that do not allow the vehicle to safely turn off fully. The module does not seat and the vehicle will remain on in auxiliary. https://m.youtube.com/watch?v=RTcX-j3R5OQ . Again the link is an example but this defect is rampant.

  • Filed Feb 2024

    Factory LED headlamp was flashing rapidly like a strobe light intermittently before it failed. The lights are bright enought that it was not immediately obvious to me (the driver) that anything was amiss. Was noticeable when close to other vehicles in traffic and on open, dark roads, where the strobing affect as apparent on reflective signs. The unit later failed completely and is now backordered and so unavailable to replace. I'm forced to drive with no headlight. The unit was faulty and suffered from water intrusion, which was determined to be the cause of the failure by the dealership. The failure occurred less than three years after the vehicle was placed into service, though it could not be taken in for service until a week after warranty expired. It is not covered by any warranty, though headlights are typically a wear item and expected to be readily replaceable. Dealer-quote cost to repair is $2,300, making the repair to be likely inaccessible to many owners. I have a video of the offensive behavior.

• Fuel System2

  1 involved a fire

  • Filed Oct 2024

    The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while driving 70-75 MPH, there was an abnormally loud sound coming from the vehicle. The vehicle independently decelerated to approximately 50 MPH then down to 40 MPH before being able to pull off on a nearby exit. The contact stated that the vehicle then stalled and lost motive power. The vehicle was towed to the dealer who diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle had not been repaired due to the part being on backorder. The manufacturer was made aware of the failure. The failure mileage was 83,000.

  • Filed Jun 2021

    The contact owned a 2021 Chevrolet Silverado 2500. The contact stated while driving 35 mph, the contact noticed flames coming from the cab and the bed of the vehicle. The contact stated that the flames grew bigger and the contact pulled over to the side of the road and exited the vehicle before the vehicle became fully engulfed in flames. A report was made with the fire department. There were no injuries. Medical attention was sought for mental and emotional purposes related to the incident. The vehicle was deemed a total loss. The dealer was contacted and informed the contact that the Vin was not under recall. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 12,000.

• Steering2

  • Filed Oct 2022

    Service steering column lock continually appears on my screen. Front collision detectors are also going off for no reason.

  • Filed Aug 2021

    Brakes: the brakes do not stop the vehicle without excessive pressure to the pedal. Especially carrying a trailer with the exhaust brake & trailer brakes in effect. Takes excessive distance for vehicle to stop. Pedal must be pressed 3/4 to the floor for it to start to apply brakes. It is extremely difficult to stop this vehicle at any speed over 45mph. Have not taken to dealer, was expecting a recall but none until now. Steering: when I turn the steering wheel at low speeds such as backing into a parking spot, there’s a loud squealing noise coming from the engine bay.

• Back Over Prevention2

  1 involved a crash

  • Filed Oct 2022

    Service steering column lock continually appears on my screen. Front collision detectors are also going off for no reason.

  • Filed Jul 2021

    Front Park Assist (FPA) system did not provide any level of advanced alert until after impact when all conditions were fully met as stated in the user's manual for the Park Assist system. NOTE: Text after bullets are extracts from user's manual while test in () are owner's feedback during incident when FPA failed to alert. •as the vehicle moves at speeds of less than 8 km/h (5 mph) ( the vehicle was going 1-2 MPH) •the sensors on the bumpers may detect objects up to 1.2 m (4 ft) in front (Front Park Assist (FPA) detection was not until pipe contact was made with bumper/sensor) •within a zone 25 cm (10 in) high off the ground and below bumper level. (Pipe was in full zone from 0 to >30" high) •Blocked sensors will not detect objects and can also cause false detections. Keep the sensors clean of mud, dirt, snow, ice, and slush; and clean sensors after a car wash in freezing temperatures. (The sensor was not blocked in anyway. The truck has never been in mud, dirt, snow, ice, or slush.) •When an object is first detected in the rear, one beep will be heard from the rear, or both sides of the Safety Alert Seat will pulse two times. (Initial FPA alert level was never reported) •(There was not an intermediate level description in the user's manual as implemented by GM. Intermediate FPA "yellow" alert was never reported) •or <0.3 m (1 ft) in the vehicle front — a continuous beep will sound (Continuous beep from FPA was reported only after contact was made with the pipe) •The Park Assist system does not detect children, pedestrians, bicyclists, animals, or objects located below the bumper or that are too close or too far from the vehicle. (The pipe as an object was above bumper height and passed from outside the range slowly (1-2mph) until contact was made without any alert from the FPA) This is a single occurrence issue and was reported to GM.

• Forward Collision Avoidance2

  1 involved a crash

  • Filed Jul 2021

    Front Park Assist (FPA) system did not provide any level of advanced alert until after impact when all conditions were fully met as stated in the user's manual for the Park Assist system. NOTE: Text after bullets are extracts from user's manual while test in () are owner's feedback during incident when FPA failed to alert. •as the vehicle moves at speeds of less than 8 km/h (5 mph) ( the vehicle was going 1-2 MPH) •the sensors on the bumpers may detect objects up to 1.2 m (4 ft) in front (Front Park Assist (FPA) detection was not until pipe contact was made with bumper/sensor) •within a zone 25 cm (10 in) high off the ground and below bumper level. (Pipe was in full zone from 0 to >30" high) •Blocked sensors will not detect objects and can also cause false detections. Keep the sensors clean of mud, dirt, snow, ice, and slush; and clean sensors after a car wash in freezing temperatures. (The sensor was not blocked in anyway. The truck has never been in mud, dirt, snow, ice, or slush.) •When an object is first detected in the rear, one beep will be heard from the rear, or both sides of the Safety Alert Seat will pulse two times. (Initial FPA alert level was never reported) •(There was not an intermediate level description in the user's manual as implemented by GM. Intermediate FPA "yellow" alert was never reported) •or <0.3 m (1 ft) in the vehicle front — a continuous beep will sound (Continuous beep from FPA was reported only after contact was made with the pipe) •The Park Assist system does not detect children, pedestrians, bicyclists, animals, or objects located below the bumper or that are too close or too far from the vehicle. (The pipe as an object was above bumper height and passed from outside the range slowly (1-2mph) until contact was made without any alert from the FPA) This is a single occurrence issue and was reported to GM.

  • Filed Feb 2021

    I'M HAVING A SEVERE PROBLEMS WITH THE EXTREMELY LARGE SIDE MIRRORS CAUSING A BLIND SPOT WITH CROSSING TRAFFIC. I BELIEVE I'M A VERY CAREFUL DRIVER TO AVOID ACCIDENTS, SO A COUPLE DAYS AFTER PURCHASING THE VEHICLE, I CAME TO AN INTERSECTION AND STOPPED TO MAKE SURE THERE WAS NO CROSSING TRAFFIC BEFORE DRIVING THROUGH. AS I BEGAN TO GO THROUGH THE INTERSECTION, I NEARLY PULLED OUT IN FRONT OF A CROSSING VEHICLE, A VEHICLE THAT WAS NO WHERE IN VIEW WHEN I STARTED TO GO THROUGH THE INTERSECTION. I WAS THINKING TO MYSELF WHERE DID THAT VEHICLE COME FROM? A FEW DAYS LATER I NEARLY DID THE SAME THING AGAIN, AND I REALIZED I WASN'T DOING ANYTHING WRONG, THAT IT WAS THAT HUGE SIDE MIRROR CREATING SUCH A HUGE BLOND SPOT THAT WHEN THE CROSSING VEHICLE IS AT A CERTAIN POINT THE MIRROR TOTALLY BLOCKS THE VIEW OF THAT VEHICLE. I AM REALLY WORRIED ABOUT HAVING AN ACCIDENT BECAUSE OF THIS LARGE MIRROR. I'M CONSIDERING GOING BACK TO THE DEALERSHIP TO SEE IF THE TRUCK CAN BE FITTED WITH A SMALLER MIRROR, BUT THERE IS PROBABLY A HUGE COST TO THE CUSTOMER. THERE MUST BE THOUSANDS OF PEOPLE WITH THIS TRUCK HAVING THE SAME PROBLEM. I DON'T THINK THAT I HAVE EVER COMPLAINED TO THENHTSA , BUT THIS IS VERY DANGEROUS AND I'M WORRIED.

• Diesel1

  • Filed Oct 2024

    The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while driving 70-75 MPH, there was an abnormally loud sound coming from the vehicle. The vehicle independently decelerated to approximately 50 MPH then down to 40 MPH before being able to pull off on a nearby exit. The contact stated that the vehicle then stalled and lost motive power. The vehicle was towed to the dealer who diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle had not been repaired due to the part being on backorder. The manufacturer was made aware of the failure. The failure mileage was 83,000.

• Visibility/Wiper1

  • Filed Apr 2024

    Windshield wipers stopped working on 4/23/24 while driving in the rain.

• Trailer Hitches1

  • Filed Oct 2023

    The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while driving uphill at an undisclosed speed with a trailer hitched to the vehicle, the vehicle downshifted inadvertently, which caused the trailer to fishtail. The contact stated that he lost control of the vehicle, and he was able to slowly regain control of the vehicle. The contact stated that the failure had been recurring while driving. The vehicle was taken to an unknown dealer, where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000. The VIN was not available.

• Gasoline1

  1 involved a fire

  • Filed Jun 2021

    The contact owned a 2021 Chevrolet Silverado 2500. The contact stated while driving 35 mph, the contact noticed flames coming from the cab and the bed of the vehicle. The contact stated that the flames grew bigger and the contact pulled over to the side of the road and exited the vehicle before the vehicle became fully engulfed in flames. A report was made with the fire department. There were no injuries. Medical attention was sought for mental and emotional purposes related to the incident. The vehicle was deemed a total loss. The dealer was contacted and informed the contact that the Vin was not under recall. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 12,000.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.