2015 Chevrolet Silverado 2500HD

What owners should know

Covers 2015–2019 · 6.6L Duramax diesel (LML 2015–2016, L5P 2017–2019) and 6.0L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2015 Chevrolet Silverado 2500HD. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• 2015–2016 Duramax fuel pump (CP4) failure

  Best left to a shop

  Signs: Sudden stalling or no-start, low fuel pressure codes such as P0087.

  Fix: Prevention: change the fuel filter on schedule and buy fuel from busy stations. Some owners replace the CP4 with a different pump design as prevention. A failed pump usually means a full fuel system replacement at a diesel shop.

  Shop: Duramax fuel filterShop: Duramax CP3 conversion kit▶ How-to videos

• Loose brake pedal (2015–2016)

  Dealer (recall)

  Signs: The brake pedal feels loose or doesn't work right.

  Fix: Covered by GM recalls for the brake pedal pivot nut.

  May be covered free by recall 16V069000 / 18V578000. Check the VIN at nhtsa.gov/recalls.

• Block heater cord fire risk (2017–2019 diesels)

  Dealer (recall)

  Signs: A burnt or melted block heater cord or plug.

  Fix: Covered by GM recalls. Don't use the block heater until it's checked.

  May be covered free by recall 19V328000 / 21V496000. Check the VIN at nhtsa.gov/recalls.

• 'Service trailer brake system' warning

  Easy DIY

  Signs: Trailer brake warnings that cut the trailer brakes while towing.

  Fix: Start with the simple things: clean and inspect the 7-pin trailer connector and the trailer's wiring. If it continues, have a dealer check the trailer brake module.

  Shop: 7 pin trailer connector▶ How-to videos

• L5P cracked intercooler pipe

  Easy DIY

  Signs: A loud pop, then low power and limp mode.

  Fix: Replace the plastic charge pipe. Many owners upgrade to a metal pipe.

  Shop: L5P Duramax intercooler pipe▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Side/Window:Curtain:Inflator

  Jul 2021 · #21V504000

  General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

  Risk and fix

  Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

  Fix: Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.

• Air Bags:Side/Window:Curtain:Inflator

  Nov 2020 · #20V736000

  General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.

  Risk and fix

  Risk: If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.

  Fix: GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.

• Service Brakes, Hydraulic:Pedals And Linkages

  Aug 2018 · #18V578000

  General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

  Risk and fix

  Risk: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

  Fix: GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.

• Air Bags:Frontal

  Jul 2017 · #17V437000

  General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

  Risk and fix

  Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

  Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

• Air Bags:Frontal

  Sep 2016 · #16V651000

  General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

  Risk and fix

  Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

  Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

• Service Brakes, Hydraulic:Pedals And Linkages

  Feb 2016 · #16V069000

  General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

  Risk and fix

  Risk: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

  Fix: GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Electrical System68

  1 involved a crash · 2 involved a fire

  • Filed May 2026

    Odometer Fraud. The contact purchased a 2015 Chevrolet Silverado 2500 from an auction. It was later discovered that there was a mileage discrepancy. At the time of the purchase, the vehicle mileage was 73,672. At the time of the vehicle registration, it was discovered that the mileage was 239,567.

  • Filed Sep 2025

    Steering great box replaced steering still not stable, electrical glitches such as stability trac service message, hill assist, breaking assist messages pop up and then disappear constantly, power steering pump, hydro boost and master cylinder replaced multiple times, no sound emitting for seat belt, door chime , turn signals with no accessory mode power when key is turned. Vehicle has been in and out of shop for repairs and noone can figure out the sound or electrical issues and keep replacing the steering and power steering components. When using driver side window switch all dashboard lights increase in brightness then dim back down

  • Filed Jul 2025

    Driving and a service trailer brake code popped up and wouldn’t turn off it is a very distracting ding

  • Filed Jul 2025

    Odometer Fraud. The contact purchased a 2015 Chevrolet Silverado 2500. The contact stated that while attempting to sell the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 87,000. After obtaining a Carfax Report on the vehicle, it was discovered that as of April 2024, the odometer mileage was listed as 217,350.

  • Filed Jul 2025

    Odometer Fraud. The contact purchased a 2015 Chevrolet Silverado. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 84,000, and at the time of registration, it was discovered that the mileage was 217,350.

  • Showing the 5 most recent of 68.
• Service Brakes45

  2 involved a crash

  • Filed Jul 2025

    Driving and a service trailer brake code popped up and wouldn’t turn off it is a very distracting ding

  • Filed Apr 2024

    The contact owns a 2015 Chevrolet Silverado. The contact stated that while the contact's son was driving at an undisclosed speed, the check engine and traction control warning lights illuminated. In addition, the vehicle momentarily lost control, however, the contact's son depressed the brakes and was able to stop the vehicle. The vehicle was driven to the shoulder of the road. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed lifter valve and the lifter valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 115,000.

  • Filed Mar 2024

    Brake pedal gets hard no brakes pops back up all brakes lock up and throws u forward and then works fine for a day or 2 then same thing changed hydro pump 2 brake booster one and the last time it was changed good for two days then issues with my brakes again haven’t even made first payment yet and check engine light because a glow plugs out

  • Filed Aug 2023

    Brake pedal became loose became inoperable and landed on accelerator

  • Filed Sep 2022

    The truck, with only 77,700 miles on it, suddenly started popping the error "Service Trailer Brake System" and no trailer was even attached at the time. It happened three times over the last day when starting the truck and initially driving for about the first 10 minutes. Other times it does not ding or show an error. Something in the integrated trailer brake system is faulty and appears to be a EXTREMELY COMMON issue on the Chevrolet trucks. When this error happens, there is no power to the electric trailer brakes. I tow a 33' 12,000 lbs fifth-wheel with this truck. Randomly not having trailer brakes is a HUGE SAFETY ISSUE! This is an EXTREMELY COMMON issue with the integrated brake controllers in the Chevrolet trucks and it needs to be a RECALL and repaired by Chevrolet. Randomly not having brakes on a heavy trailer is LIFE ENDANGERING for not only the occupants of the truck having the SAFETY ISSUE but for everyone else on the roadway around that truck!

  • Showing the 5 most recent of 45.
• Power Train31

  2 involved a crash

  • Filed Jan 2026

    The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that while driving approximately 50 MPH, the vehicle started to vibrate and shudder abnormally. There was no warning illuminated. The contact continued driving at approximately 30 MPH. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact had another 2015 Chevrolet Silverado 2500 in 2025, and the vehicle experienced similar symptoms before the transmission failed. The contact stated that the vehicle was towed to a dealer, who advised that this was a known failure with the 6-speed transmission. The contact was informed by the dealer that the torque converters were too small for the transmission. The manufacturer was not informed of the failure. The failure mileage was approximately 109,000.

  • Filed Jan 2026

    My pickup truck has a Duramax diesel engine with a CP4 diesel injection pump. That pump has not failed yet in my truck. However it has been known to fail in numerous other GM vehicles with Duramax engines and when it does fail the engine comes to a complete stop and cannot be restarted. This is a potentially hazardous even fatal situation. Repair if the pump fails is very expensive - $12,000 to $14,000 in some cases. I would like GM to replace the injection pump at my dealership to ensure this known failure does not occur. My pickup truck is otherwise in excellent condition.

  • Filed Nov 2025

    IN NOVEMBER AROUND THE 20TH -BATTERY WENT DEAD-CHARGED BATTERY AND TOOK VEHICLE TO BROTHERS AND STARTED TO SHIFT FUNNY-BATTERY WENT DEAD AGAIN-CHARGED AND DROVE HOME -THEN WENT GOT NEW BATTERY -PUT IN AND IT WOULD NOT SHIFT RIGHT SO DROVE IT A LITTLE WHILE TO SEE IF IT WOULD STOP MADE NOISE AND TAKEN TO GARAGE IN SOUTH WAYNE-TOLD US SAID THE TRANSMISSION WAS SHOT-HE HAULED IT TO DUBUQUE IOWA TRANSMISSION SHOP-THEY TOOK IT OUT OF TRUCK AND OVERHAULED IT WITH HEAVY DUTY PARTS-COST OF 6,330.00=MILES AT TIME 51500 BACK MARCH 28 2025-WORKS BEAUTIFUL AS IT SHOULD-SCANED BILL AND ATTACHED-WE NEED REIMBURSEMENT FOR COST.

  • Filed Sep 2025

    Steering great box replaced steering still not stable, electrical glitches such as stability trac service message, hill assist, breaking assist messages pop up and then disappear constantly, power steering pump, hydro boost and master cylinder replaced multiple times, no sound emitting for seat belt, door chime , turn signals with no accessory mode power when key is turned. Vehicle has been in and out of shop for repairs and noone can figure out the sound or electrical issues and keep replacing the steering and power steering components. When using driver side window switch all dashboard lights increase in brightness then dim back down

  • Filed Sep 2023

    I was pulling a camper in in downtown Dallas Tx and the TCM failed was most ran I’m not sure how times trying to get clear of traffic to safe place on the side of the road.Dealership told me I was just she it out of luck cause there not making the part any more and that’s when I found out GM has known about this for a long time and has done nothing to fix it.

  • Showing the 5 most recent of 31.
• Steering30

  2 involved a crash

  • Filed Sep 2025

    Steering great box replaced steering still not stable, electrical glitches such as stability trac service message, hill assist, breaking assist messages pop up and then disappear constantly, power steering pump, hydro boost and master cylinder replaced multiple times, no sound emitting for seat belt, door chime , turn signals with no accessory mode power when key is turned. Vehicle has been in and out of shop for repairs and noone can figure out the sound or electrical issues and keep replacing the steering and power steering components. When using driver side window switch all dashboard lights increase in brightness then dim back down

  • Filed Jun 2025

    There has been serious problems regarding the STABILITRAK system From GM Motors.

  • Filed Jan 2025

    The contact owns a 2015 Chevrolet Silverado. The contact stated while driving at approximately 65 MPH the "loss of power steering" warning illuminated. The contact felt the steering wheel was hard to turn to the left or right. The contact was able to stop the vehicle and turn the vehicle off, when he turned the vehicle on the power steering was engaged, however, the failure was reoccurring. The contact stated that failure was also occurring at any speed. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the power steering system needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 18V586000 (Steering), however the vehicle was not part of the VIN selection. The manufacturer was not informed of the failure. The failure mileage was approximately 10,000.

  • Filed May 2024

    The contact owns a 2015 Chevrolet Silverado. The contact stated when she was pulled over to the side of the school entrance to pick her child up, she observed that the "service power steering" warning had illuminated on the instrument cluster. The contact stated that the steering wheel was very hard to turn to the left or right. The contact stated that she turned the vehicle off and on and the power steering functionality had returned. The contact stated that the failure re-occurred while she was driving at approximately 30 MPH. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V586000 (Steering). The manufacturer was not informed of the failure. The failure mileage was approximately 104,000.

  • Filed Mar 2024

    Brake pedal gets hard no brakes pops back up all brakes lock up and throws u forward and then works fine for a day or 2 then same thing changed hydro pump 2 brake booster one and the last time it was changed good for two days then issues with my brakes again haven’t even made first payment yet and check engine light because a glow plugs out

  • Showing the 5 most recent of 30.
• Unknown or Other28

  1 involved a fire

  • Filed Feb 2026

    What component or system failed or malfunctioned, and is it available for inspection upon request? Truck caught fire in driveway about 5 minutes after parking truck and turning off engine. Truck is still in spot it burned and available for inspection. How was your safety or the safety of others put at risk? If I had been in truck when it caught fire, I could have burned. Has the problem been reproduced or confirmed by a dealer or independent service center? NA Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

  • Filed Nov 2025

    IN NOVEMBER AROUND THE 20TH -BATTERY WENT DEAD-CHARGED BATTERY AND TOOK VEHICLE TO BROTHERS AND STARTED TO SHIFT FUNNY-BATTERY WENT DEAD AGAIN-CHARGED AND DROVE HOME -THEN WENT GOT NEW BATTERY -PUT IN AND IT WOULD NOT SHIFT RIGHT SO DROVE IT A LITTLE WHILE TO SEE IF IT WOULD STOP MADE NOISE AND TAKEN TO GARAGE IN SOUTH WAYNE-TOLD US SAID THE TRANSMISSION WAS SHOT-HE HAULED IT TO DUBUQUE IOWA TRANSMISSION SHOP-THEY TOOK IT OUT OF TRUCK AND OVERHAULED IT WITH HEAVY DUTY PARTS-COST OF 6,330.00=MILES AT TIME 51500 BACK MARCH 28 2025-WORKS BEAUTIFUL AS IT SHOULD-SCANED BILL AND ATTACHED-WE NEED REIMBURSEMENT FOR COST.

  • Filed Oct 2025

    On 8/25/2025 I purchased a used 2015 Chevy Silverado 2500HD from a auto dealer and they had put new tires on the truck that aren't rated for a 2500 HD, I contacted them and they offered me $400 to replace them with the correct tires that cost me $1319.78 they refuse to help me anymore which is putting my life and others at stake if a tire is to blow out hauling heavy loads that the tires aren't rated for. That 3/4 ton truck is suppose to have tires with a (E) rating, also the TPMS system does't work because all the tires are under inflated for that truck. They have been contacted about this issue; FMVSS No. 120: FMVSS No. 139: FMVSS No. 138 cover this issue! The dealership violated the NHTSA standards and consumer protection laws among other laws.

  • Filed Sep 2025

    TCM stopped working, have been reading how this is a common issue, my truck is currently in the shop and mechanic is having trouble finding a TCM replacement.

  • Filed Mar 2024

    when starting the truck the ignition sticks in the start position making the starter motor run while the engine is running sometimes slips from run position into start while driving

  • Showing the 5 most recent of 28.
• Engine27

  2 involved a fire

  • Filed Jan 2026

    My pickup truck has a Duramax diesel engine with a CP4 diesel injection pump. That pump has not failed yet in my truck. However it has been known to fail in numerous other GM vehicles with Duramax engines and when it does fail the engine comes to a complete stop and cannot be restarted. This is a potentially hazardous even fatal situation. Repair if the pump fails is very expensive - $12,000 to $14,000 in some cases. I would like GM to replace the injection pump at my dealership to ensure this known failure does not occur. My pickup truck is otherwise in excellent condition.

  • Filed Apr 2024

    The contact owns a 2015 Chevrolet Silverado. The contact stated that while the contact's son was driving at an undisclosed speed, the check engine and traction control warning lights illuminated. In addition, the vehicle momentarily lost control, however, the contact's son depressed the brakes and was able to stop the vehicle. The vehicle was driven to the shoulder of the road. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed lifter valve and the lifter valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 115,000.

  • Filed Aug 2023

    The fuel injection pump malfunctioned causing the truck to shut down going down the highway. It was taken to a professional and was confirmed to be an issue with these vehicles. There was no warnings at all. The cost to repair was $8000.00

  • Filed Mar 2023

    Fuel pump failure while driving highway speed 70mph pulling a trailer. Engine light came on and engine went to limp mode for a few seconds then completely shut down without warning while still going at least 60. Lost power steering and power brakes. Service center confirmed the code for "low fuel rail pressure" and did the repair. I have retained the CP4 pump for analysis. I was very lucky to not crash my truck.

  • Filed Feb 2023

    The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode with a warning message indicating how many miles before the vehicle would independently turn off. The contact had taken the vehicle to a dealer and was informed that the diesel exhaust fluid (DEF) tank needed to be replaced; however, the failure returned. Over time, the rear brakes, rotors, calipers, and various other parts had been replaced; however, the repairs failed to fix the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 143,000.

  • Showing the 5 most recent of 27.
• Air Bags22

  4 involved a crash · 1 involved a fire

  • Filed Sep 2025

    We have been calling and trying to get this recall taken care of. Every time we call they never have the parts and "will let us know". Its getting frustrating getting these notices from different sources and not being able to take care of it. Please help us to het this done by directing us to a repair shop that has the parts available.

  • Filed Jul 2025

    Rear roof rail airbag inflator endcap failure. The endcap of the steel inflator separated and ejected throught the roof liner, read passenger window and through the wall of a house. The vehicle was parked in the driveway at the time and was not running. I was next the the window at the time of failure and was narrowly missed by the end cap but was his by the full force of the passenger window and sustained minor abrasions and closed head trauma from the glass. A police report was filed, and the manufacturer was notified. The vehicle is currently at a dealership awaiting inspection by the manufacturer.

  • Filed Dec 2024

    The contact owns a 2015 Chevrolet Silverado. The contact received notification of NHTSA Campaign Number: 21V504000(Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

  • Filed Aug 2023

    The contact owns a 2015 Chevrolet Silverado. The contact received notification of; NHTSA Campaign Number: 18V586000 (Steering), NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic), and 21V504000 (Air Bags). The contact stated that while parked and the vehicle powered on both sides torso air bags deployed without a collision. The driver sustained an ear injury. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

  • Filed Sep 2022

    Hit a deer about 50mph air bags went off cab filled with smoke but air bags did not deploy only the charge went off

  • Showing the 5 most recent of 22.
• Fuel/Propulsion System18

  • Filed Jan 2026

    My pickup truck has a Duramax diesel engine with a CP4 diesel injection pump. That pump has not failed yet in my truck. However it has been known to fail in numerous other GM vehicles with Duramax engines and when it does fail the engine comes to a complete stop and cannot be restarted. This is a potentially hazardous even fatal situation. Repair if the pump fails is very expensive - $12,000 to $14,000 in some cases. I would like GM to replace the injection pump at my dealership to ensure this known failure does not occur. My pickup truck is otherwise in excellent condition.

  • Filed Jan 2025

    on [XXX] my 2015 Chevy 2500 crew cab LTZ Duramax with 50,959 miles stopped running going down a large hill, Barely made it off the road coasting into a Fire department parking lot. 2nd failure occurred while driving on a main route in WV. At 66,600 miles [XXX], was almost rear ended because truck again just stopped running going 50 mph around a turn. Diesel fuel was pouring onto the hot engine second occurrence. I don't know how the truck didn't catch on fire. Thank [XXX] I wasn't towing my 14,500 lb fifth wheel either time. Both incidents were because of a CP4 injection Pump Failure completely taking out and polluting the entire fuel system. Per GM service department in Wintersville, Oh. I no longer feel safe driving the truck and wouldn't even consider towing with it again. Too dangerous for me and my family !! I am fearful this could end up causing serious injury or death !! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Nov 2024

    CP4 fuel pump caused the vehicle to shut down and stopped running.

  • Filed Nov 2023

    I was driving north on Va. 10 in Hopewell when my engine unexpectedly, with no warning, quit. I was in heavy traffic with no power brakes or steering and had to maneuver to the right lane and find an area that was off the road that I could get into. Fortunatley there was a parking lot that I managed to coast into. The truck would not re-fire so I called for a wrecker

  • Filed Sep 2023

    Per a report from Car Complaints, the lawsuit alleges that 2011- through 2016-model-year Chevy Silverado and GMC Sierra pickups equipped with the 6.6L V8 LML turbodiesel Duramax engine are equipped with defective Bosch CP4 fuel pumps that are more fragile and prone to wear than previous CP3 fuel pumps. According to plaintiffs, the defective CP4 pumps can be destroyed by U.S. diesel fuel, which is allegedly “drier” than diesel fuel in other countries. The lawsuit alleges that U.S. diesel fuel does not provide adequate lubrication for the CP4 fuel pump. The lack of lubrication can lead to internal fuel pump damage and result in metal shavings that damage the pump, the fuel system, and the GM Duramax engine as well. This damage can lead to the truck stalling and losing power, and may require the vehicle to be towed to a shop, leaving customers with big repair bills. The lawsuit goes on to allege that GM was aware that the Duramax engines and related fuel pumps were defective prior to selling affected vehicles, but declined to notify customers. Rather, GM allegedly concealed that the defective CP4 pumps may be destroyed by U.S. diesel fuel.

  • Showing the 5 most recent of 18.
• Exterior Lighting18

  • Filed Dec 2020

    STOCK LOW BEAM HEADLIGHTS ARE SO DIM AND HAVE A SHARP CUTOFF LINE THAT IT IS NEARLY IMPOSSIBLE TO SEE DRIVING AT NIGHT . I WANT TO BE ABLE TO SEE THE LINES WHEN IM DRIVING AND CARS COMING THE OTHER WAY, BUT IT IS ALMOST IMPOSSIBLE IF ROAD IS DARK AND CARS COMING OTHER WAY. PLEASE FIND A STOCK 2015 CHEVY 2500HD WORK TRUCK AND CHECK LOW BEAM. HIGH BEAMS ARE WONDERFUL, BUT CAN'T DRICE WITH THEM ON, ALTHOUGH LOOKING AT EVERY OTHER CAR ON ROAD AND HOW BRIGHT SOME ARE I PROBABLY CAN.

  • Filed Oct 2017

    YOU CAN'T SEE UP THE ROAD WITH OUT HIGH BEAMS ON THE LOW BEAM PROJECTOR BEAMS IT DOESN'T SHINE FAR ENOUGH UP THE ROAD AND IF YOU ARE GOING DOWN HILL IT'S ALOT WORSE

  • Filed Dec 2016

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500 THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE WITH THE HEAD LIGHTS IN THE ON POSITION THE PROJECTED LIGHT FIELD WAS TOO NARROW CAUSING A VISIBILITY HAZARD FOR THE DRIVER. THE CONTACT INDICATED THAT THE FAILURE WAS PRESENT WHILE USING BOTH THE LOW AND HIGH BEAM LIGHTS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. THE VIN WAS NOT AVAILABLE. UPDATED 02/03/17*LJ VIN AVAILABLE UPDATED 7/13/18*JB *TR

  • Filed Aug 2016

    I BOUGHT A 2015 CHEVY SILVERADO 2500 HD LAST YEAR AND HAVE CONTACTED THE DEALER SEVERAL TIMES CONCERNING THE VISIBILITY OF THESE HEADLIGHTS. I LIVE IN A RURAL AREA WITH FEW STREET LIGHTS AND RELY ON THESE LIGHTS TO SEE. THERE IS NOT ENOUGH LIGHT SHINING TO SEE CLEARLY AND IF IT'S RAINING, THE VISIBILITY IS NIL. I OWNED THE SAME TYPE VEHICLE IN 2005 AND HAD NO PROBLEMS WITH THE LIGHTS, MY SUBARU HAS BRIGHTER LIGHT PATTERN THAN MY TRUCK! I CONTACTED THE CHEVY CUSTOMER REP ON 8/17 AND EXPLAINED MY CONCERN. HE SAID THAT THE LIGHTS ARE DESIGNED TO WORK THAT WAY AND THEY AREN'T MAKING CHANGES UNLESS THERE ARE MORE COMPLAINTS. HE SAID HE WAS SORRY BUT THERE IS NOTHING HE CAN DO. I BELIEVE THIS IS A SAFETY ISSUE FOR THOSE WHO TRAVEL ON POORLY LIT ROADS AND IS AN ACCIDENT WAITING TO HAPPEN.

  • Filed Jul 2016

    THE LOW BEAM LIGHTS ARE VERY DIM. I'M UNABLE TO SEE MORE THAN 20' IN FRONT OF THE THE TRUCK. CHEVY SAID THE HEADLIGHTS WERE UPDATED BUT THAT DIDN'T HELP. I'VE HIT SEVERAL OBSTACLES IN THE ROAD BECAUSE I SIMPLY COULDNT SEE IT. I'VE HAD PREVIOUS GENERATIONS OF THIS MODEL AND THIS IS BY FAR THE WORST HEADLIGHT SETUP. I'VE READ THOUSANDS OF ONLINE POSTS ABOUT THIS PROBLEM ON VARIOUS FORUMS, SO APPEARENTLY THIS IS A COMMON PROBLEM. THIS IS A PROBLEM WHILE MOVING. THE DARKER THE ROADWAY THE WORSE THE PROBLEM BECOMES. THANKS

  • Showing the 5 most recent of 18.
• Structure10

  2 involved a crash

  • Filed Oct 2020

    MY BATTERY WAS DEAD THIS MORNING, SO I JUMP STARTED MY TRUCK. I LET IT RUN STATIONARY FOR 10 MINUTES AND THE BATTERY EXPLODED. IT SOUNDED LIKE A BOMB WENT OFF. IT BLEW THE BATTERY INTO PIECES, ELECTRONICS AND THE COOLANT RESIVOIR. IT SPRAYED BATTERY ACID, COOLANT EVERYWHERE. MY EARS WERE RINGING AS I WAS 10 FEET FROM IT. IT ALSO DENTED THE FENDER ON MY TRUCK. I CONTACTED THE LOCAL CHEVY DEALERSHIP AND WAS BLOWN OFF, WAS TOLD I WOULD BE CALLED BACK BUT WAS NOT. THEY SAID THEY HAD NO INFORMATION ON PROBLEMS WITH THOSE BATTERIES AND SAID THEY COULDN'T GET A RESIVOIR FOR 3 DAYS. WE ARE TRAVELING AND STOPPED HERE IN LEBANON TN FOR THE WEEKEND. I HAVE MANY MORE PICTURES, BUT THEY ARE TOO LARGE TO ADD.

  • Filed Jun 2020

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THERE WAS A WATER LEAK ON THE FLOOR UNDERNEATH THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO RYAN CHEVROLET LOCATED AT 1800 S BROADWAY, MINOT, ND 58701, AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

  • Filed Mar 2020

    MY SILVERADO WAS ORIGINALLY SOLD AND REGISTERED IN CANADA. IT WAS EXPORTED TO THE US AND I PURCHASED IT IN JULY 2019. RECENTLY MY REAR WINDOW DEFOGGER HAS FAILED TO FUNCTION AND I FOUND THAT CANADA HAD RECALL FOR THIS REASON AND I'M VERY CONCERNED ABOUT POSSIBLE FIRE OR EXPLODING GLASS ON MY TRUCK. GOOD MORNING MR. HUNT, THANK YOU FOR CONTACTING TRANSPORT CANADA'S RECALLS DIVISION. IN REVIEWING THE RECALL AND DISCUSSING THE MATTER WITH GENERAL MOTORS CANADA, THEY HAVE CLARIFIED THAT RECALL N192220470 DOES INVOLVE 2015-2019 MODEL YEAR SILVERADO HD MODELS. IN REVIEWING THE PROVIDED VEHICLE INDENTIFICATION NUMBER, IT APPEARS AS THOUGH THIS VEHICLE NO LONGER RESIDES IN CANADA. REGISTRATION HISTORY SHOWS THAT IT WAS PREVIOUSLY EXPORTED OUT OF THE COUNTRY PRIOR TO THIS RECALL BEING ISSUED. THIS IS THE REASONING WHY YOUR VIN NUMBER IS NOT INCLUDED WITHIN THIS RECALL. GM'S N192220470 RECALL (TRANSPORT CANADA RECALL #2019-325) WAS ISSUED IN JUNE 2019, AND ONLY APPLIES TO VEHICLES THAT ARE REGISTERED AND OPERATED IN CANADA. DUE TO ENVIRONMENTAL CLIMATE AND FAILURE RATES, THIS RECALL IS EXCLUSIVE TO CANADA, AND WAS NOT ISSUED IN THE UNITED STATES. HOWEVER, TO ADDRESS VEHICLES THAT ARE OPERATED AND REGISTERED IN SIMILAR CLIMATES, 'COLD STATES' IN THE UNITED STATES, GENERAL MOTORS USA ISSUED A VOLUNTARY REGION SPECIFIC CUSTOMER SATISFACTION PROGRAM (N192265660). TO FIND OUT IF YOUR VEHICLE IS APPLICABLE TO THIS CUSTOMER SATISFACTION PROGRAM, YOU WOULD HAVE TO CALL GENERAL MOTORS USA WITH YOUR VIN NUMBER. FURTHERMORE, IF YOU ARE EXPERIENCING A SIMILAR FAILURE, AND FEEL YOUR SAFETY IS AT RISK, WE WOULD RECOMMEND CONTACTING AND LOGGING A COMPLAINT WITH OUR UNITED STATES COUNTERPARTS, SINCERELY,RECALLS DIVISION / MULTI-MODAL AND ROAD SAFETY PROGRAMS TRANSPORT CANADA / GOVERNMENT OF CANADA

  • Filed Jun 2019

    THE VEHICLE HAD A HANDICAPPED DRIVER CONVERSION, WITH A GULL-WING DRIVER'S DOOR. THE DRIVER'S DOOR WAS ONLY HELD CLOSED WITH A MAGNET AT THE FRONT OF THE DOOR OPENING. THERE WAS NOT A LATCH TO ACTUALLY HOLD THE DOOR CLOSED. IN THE ACCIDENT, THE TRUCK WAS TRAVELING AT A HIGH RATE OF SPEED ON A GRAVEL ROAD. THE ROADWAY SHARPLY DESCENDED TO A LOW-WATER BRIDGE, WHICH CAUSED THE TRUCK TO ELEVATE AND LEAVE THE ROADWAY. WHEN THE TRUCK RETURNED TO THE ROAD, THE MAGNET HOLDING THE DRIVER'S DOOR FAILED, THE DRIVER'S DOOR POPPED OPEN, AND THE DRIVER WAS EJECTED 80 FEET. THE DRIVER IS NOW QUADRIPLEGIC, SUFFERING A C6-7 SPINAL CORD INJURY, AND A TRAUMATIC BRAIN INJURY. THE PHOTO FILES ILLUSTRATE THAT THE DRIVER'S DOOR WAS RIPPED OFF BECAUSE IT WAS OPENED, AND THE PASSENGER DOORS WERE LOCKED COMPLETELY SHUT. *DT *DT *DT *DT*JB CONSUMER STATED THEY DID NOT CONTACT THE CONVERSION COMPANY, CONVERSION IS A FAULTY DESIGN. WHEN TRAVELING DOWN THE ROAD, AND ENCOUNTERED A BUMP, THE DRIVER'S DOOR WOULD "BOUNCE", AND MOST OF THE TIME THE ROAD WAS VISIBLE THROUGH THE BOTTOM OF THE DOOR. VEHICLE WAS A TOTAL LOSS.*JB *DT *DT *TR*DT*JB*DT*DT *DL*JB

  • Filed Sep 2018

    I PURCHASED A 2015 CHEVY 2500 SILVERADO LTZ BLACK NEW. THE PAINT IS STARTING TO CHECK AND BUBBLE ON THE TRUCK. THE HOOD IS THE WORST SO FAR BUT U CAN SEE IT'S STARTING ON EVERY PANEL ON TRUCK. THE TRUCK HAS BARELY 50,000 MILES , HAS ALWAYS BEEN GARAGED, AND BABIED. I TOOK IT TO THE CHEVY DEALERSHIP AND SAY THEY WON'T DO ANYTHING BECAUSE IT OVER 3 YEAR 36000 MILE CORROSION WARRANTY. I'VE BEEN A CHEVY TRUCK DRIVER FOR 25 YEARS I WILL SOON BE DRIVING ANOTHER BRAND AND WILL BE SHOWING AND TELLING PEOPLE HOW THEY BACK THE PRODUCT. VERY DISAPPOINTED!

  • Showing the 5 most recent of 10.
• Suspension9

  2 involved a crash

  • Filed Nov 2024

    FRAME OF TRUCK RUSTING

  • Filed Oct 2018

    MY TRUCK HAS A STEERING ISSUE WHILE UNDER NORMAL DRIVING LOTS OF PLAY ON STEERING WITH A SERIOUS SHAKING FROM STEERING WHEEL AND STEERING COLUMN MOVES WHEN U PUSH IT UP OR DOWN OR SIDE TO SIDE ALSO WHEN DRIVING UNDER NORMAL CONDITIONS TRUCK IS SHAKING ALOT AND BOTTOM OUT WITH A HUMMING SOUND FROM FRONT END CLOSER TO LEFT AND RIGHT TIRE NOW WHEN BRAKING UNDER NORMAL DRIVING TO A COMPLETE STOP I FEEL LIKE I BEEN HIT FROM THE REAR OF MY TRUCK .MY TRUCK HAS 51000 MILES AND I BEEN TRYING TO HAVE MY TRUCK FIX SEVERAL TIMES WITH CHEVY CORPORATE AND NO OUTCOME WITH THE DEALERS THERY PROVIDED QUOTED THEREFORE WE DO NOT REPAIR DESIEL TRUCKS AND I HAVE NO DESIEL TECH ...PLEASE HELP ME FIX MY TRUCK..

  • Filed Jul 2017

    HAD A VIBRATION PROBLEM WITH THIS 2015 SILVERADO 2500HD SINCE NEW SEPT. 2015 AT DIFFERING SPEEDS, FELT IN THE SEAT AND CENTER CONSOLE. VIBRATION IS ON CITY STREETS, HIGHWAYS, ALL ROADS. CENTER CONSOLE HAS A VERY NOTICEABLE SHAKE TO IT. VIBRATION AT TIMES IS MODERATE, AT OTHER TIMES MORE SEVERE. AT 2500 MILES BROUGHT TO GWATNEY CHEVROLET IN JACKSONVILLE, AR. THREE GOODYEAR TIRES REPLACED, ROAD FORCED BALANCED. AT 11,000 MILES BROUGHT TO GWATNEY CHEVROLET TWO MORE GOODYEAR TIRES REPLACED, ROAD FORCED BALANCED. IN GWATNEY NOTES, IT TOOK NINE TIRES TO FIND TWO GOOD TIRES TO PUT ON MY TRUCK. AT 18,000 MILES RETURNED TO GWATNEY CHEVROLET, SERVICE MANAGER STATED THE PROBLEM WAS THE TIRES AND I WOULD HAVE TO PAY A PORTION OF THE COST. MY RESPONSE WAS I SHOULDN'T HAVE TO PAY FOR A PROBLEM THAT THE TRUCK HAD SINCE IT WAS NEW. THE SERVICE MANAGER WAS HOSTILE, ARGUMENTATIVE AND REFUSED TO DO ANY MORE WORK ON THE TRUCK. I COMPLAINED TO GM CUSTOMER CARE, THEY WANTED TO GIVE ME $100 AND CLOSE THE CASE. I ESCALATED MY COMPLAINT TO THE GM EXECUTIVE LEVEL, THEY APPEAR TO BE MORE ACCOMMODATING, THEY STATED THEY ARE GOING TO HAVE A GM TECHNICAL ASSISTANCE TEAM LOOK AT MY PROBLEM. RIGHT NOW, I'M AWAITING FURTHER RESPONSE FROM GM.

  • Filed Mar 2016

    THE TRUCKS HAVE A VIBRATION THAT IS FELT IN THE STEERING WHEEL, FLOOR, SEATS, ACCELERATOR AND BRAKE PEDALS ETC. WHILE DRIVING. THE MAJOR CONSENSUS IT THAT THE WORST SPEED IT 76 MPH, YET IT IS FELT TO A LESSER DEGREE AT ANY SPEEDS, WITH SOME BEING WORSE THAN OTHERS. THERE ARE A LARGE NUMBER OF TRUCKS WITH THIS ISSUE, YET GENERAL MOTORS REFUSES TO DO ANYTHING ABOUT IT. IT BEGAN WITHIN A COUPLE WEEKS OF PURCHASING MY TRUCK. I FOUND PEOPLE FIRST REPORTING THE ISSUE IN 2015, AND MORE RECENTLY IT CONTINUES WITH THE 2015 AND 2016 MODEL YEARS.

  • Filed Jan 2016

    OCTOBER 31, 2014 ON MY HOME FROM WORK I HEARD A BANG. THE TRUCK PULLED VERY HARD TO THE LEFT TAKING ME INTO THE CONCRETE BARRIER THAT DIVIDES THE HIGHWAY. VEHICLE WAS IN MOTION US HIGHWAY 41/45 65 MPH. AFTER THE TRUCK WAS INVESTIGATED AT THE DEALER TO GIVE AN ESTIMATE ON THE DAMAGE IT WAS DISCOVERED THE LEFT REAR AXEL WAS BROKEN. QUESTIONING THE DEALER ABOUT THIS ISSUE AND NOT GETTING ANYWHERE I TALKED TO DIFFERENT MECHANICS THAT I KNOW AFTER A WEEK OR SO IT WAS DISCOVERED THERE WAS A RECAL FOR INSUFFCIENT HEAT TREATED REAR AXLES TALKING TO THE DEALER AND I WAS TOLD THIS DID NOT PERTAIN TO MY VEHICLE AS THE RECALL WAS TAKEN CARE OF AT THE FACTORY. I CANTACTED CHEVROLET AND WAS TOLD THAT BECAUSE I HAD GIVEN THE OK FOR THE DEALER TO MAKE THE REPAIRS. MY INSURANCE COMPANY WOULD NEED TO FOLE PAPER WORK AGAINST CHEVROLET WHICH MYSELF I BELIEVE IS WRONG . I WAS ALSO TOLD BY THE DEALER BROKEN AXLE WAS TYPICAL OF THIS KIND OF IMPACT. THERE IS NO DAMAGE ON THE SIDE PANEL OR REAR OF THE TRUCK I DO HAVE PICTURES ON MY PHONE WHICH I HAVE NOT DOWNLOADED TO MY COMPUTER.

  • Showing the 5 most recent of 9.
• Seat Belts9

  2 involved a crash · 1 involved a fire

  • Filed Aug 2024

    The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that the infotainment system, the audible chime to notify the driver that the door was opened while the key was in the ignition and the seat belt chime reminder were inoperable. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 14V301000 (Electrical System, Seat Belts). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 175,000.

  • Filed Nov 2022

    The rear seatbelts retract very slowly and now most of the time not at all. Along with that they only intermittently catch when I pull hard and quick, like when in an accident. These 2 issues with the seatbelts pose a huge safety risk and I cannot put my daughter in the back seat.

  • Filed Dec 2018

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE SEAT BELT CHIME FAILED TO SOUND WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE CONTACT WAS CONCERNED FOR THE SAFETY OF THE FRONT PASSENGER. THE VEHICLE WAS TAKEN TO GREY CHEVROLET (LOCATED AT 4949 SW HOVDE RD, PORT ORCHARD, WA 98367) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS MANUFACTURED THAT WAY AND WAS NOT REQUIRED TO HAVE THE SEAT BELT CHIME. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS ALSO INFORMED THAT THE VEHICLE WAS NOT REQUIRED TO HAVE THE SEAT BELT CHIME. THE CONTACT WAS PROVIDED WITH CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed Jun 2017

    REAR SEAT BELTS NO LONGER RETRACT BACK INTO UP POSITION CAUSING A SAFETY ISSUE FOR MY KIDS. STARTED WITH ONE THEN THE OTHER REAR SEAT BELT BECAME INOPERABLE. WENT TO LOCAL GM DEALER AND WAS TOLD IT WASN'T COVERED UNDER WARRANTY (REED CHEVROLET IN ST JOSEPH MO) I'M NOT ABLE TO HAUL MY KIDS AROUND IN MY TRUCK CAUSING AN INCONVENIENCE.

  • Filed Jun 2017

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, A SECOND VEHICLE TRAVELING APPROXIMATELY 40 MPH CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. DURING THE CRASH, THE DRIVER AND PASSENGER SIDE PANEL AIR BAGS DID NOT DEPLOY. THE CONTACT INDICATED THAT THE AIR BAG PANELS ON BOTH SIDES HAD SEPARATED. SMOKE APPEARED FROM THE AIR BAG PANELS, BUT THE AIR BAGS REMAINED IN POSITION AND DID NOT DEPLOY. AFTER THE INCIDENT, THE SEAT BELTS WERE INOPERABLE DUE TO THE AIR BAG FAILURE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

  • Showing the 5 most recent of 9.
• Visibility/Wiper7

  1 involved a fire

  • Filed Dec 2024

    Sudden and violent shattering of the rear window during the use of the rear defogger. The passenger side panel of the rear window on my 2015 2500HD LTZ suddenly and violently shattered on 12/09/2024. Glass fell out of the window while traveling on the highway at 70 MPH! The attached images appear to indicate the shattering started from the lower corner of the window nearest the sliding section and the center of the window is where the glass blew out of the window. Replacement is scheduled and will cost me my $500 deductible and insurance company approximately an additional $350+.

  • Filed Feb 2020

    I WAS DRIVING DOWN THE HIGHWAY AND THE REAR WINDOW RIGHT PANEL SUDDENLY AND SPONTANEOUSLY SHATTERED

  • Filed Jan 2020

    DRIVING 20 MPH, ON A FLAT SURFACE, NO ONCOMING TRAFFIC, MY REAR WINDOW SPONTANEOUSLY SHATTERED. I STOPPED THE TRUCK TO GET OUT AND LOOK AT IT, AND CANT FIGURE OUT WHAT HAPPENED. TOOK THE TRUCK TO THE LOCAL CHEVY DEALER AND TOLD THEM WHAT HAPPENED, WITH NO LUCK. WENT TO SAFELITE AND THEY SAID THEY GET ALOT OF SIMILAR VEHICLES WITH THE SAME ISSUE. NOTHING HIT THE WINDOW, NOTHING TOUCHED THE WINDOW AND THERE WAS NO PREVIOUS DAMAGE TO THE WINDOW. JUST BLEW OUTWARD ON ITS OWN.

  • Filed Dec 2019

    REMOTE STARTED MY VEHICLE AND AFTER ABOUT 8 MINUTES INSERTED IGNITION KEY AND BEGAN DRIVING AT LESS THAN 10 TO 12 MPH. WITHIN 2 TO 3 MINUTES BEGAN TO NOTICE SPARKS AND SMOKE FROM THE BACK SEAT AREA AND IMMEDIATELY PULLED OVER WITH CAR STILL RUNNING. UPON INSPECTION FOUND WINDOW DEFROSTER SPARKING AND EMITTING SMOKE. FRONT PASSENGER TURNED OFF REAR DEFROSTER AND FIRE / SMOKE / SPARKING STOPPED. DEFROSTER WAS ON BECAUSE VEHICLE HAD REMOTE STARTED AND NOT BY OPERATOR ACTION. I'M EFFORT TO GET SMOKE OUT - BRIEFLY OPENED REAR SLIDER AND UPON CLOSING A COUPLE SECONDS LATER REAR PASSENGER TEMPERED DEFROST GLASS CRACKED. EXPERIENCED FIRE, SMOKE AS WELL AS A BROKEN REAR PASSENGER SIDE WINDOW AS DESCRIBED BY THE CANADIAN RECALL AUTHORITY UNDER N192220470. THIS CANADIAN RECALL ONLY AFFECTS TRUCKS THAT ARE PHYSICALLY LOCATED IN CANADA AND ISN'T COVERED BY VIN. APPARENTLY, THERE HAS NOT BEEN AN EQUIVALENT RECALL FOR THIS REAR DEFROSTER ISSUE MADE IN THE U.S. THE RECALL NUMBER IS

  • Filed Dec 2018

    AS I TOOK MY VEHICLE FOR A FRONT WINDSHIELD REPLACEMENT THE WINDOW TECH TOOK ME OUT TO THE SHOP TO SHOW ME THE PROBLEM. THE FRONT WINDOW WAS ON TOP OF THE LOWER COWL SEAL AND THE WINDOW WAS A AN ORIGINAL WINDOW THE CRACK CAME FROM THE WINDOW BEING ON TOP OF THE COWL

  • Showing the 5 most recent of 7.
• Visibility6

  2 involved a fire

  • Filed Feb 2026

    The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that while driving approximately 65 MPH with the rear defroster activated, there was an electrical burning odor inside the cabin of the vehicle before the rear window cracked and then shattered. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in the Extended Warranty Coverage related to the failure. The rear window was replaced by the local glass repair shop. The contact stated that the failure reoccurred while driving, and the rear window shattered while a grandson was seated in the rear seat. During the failure, there was no injury sustained. The cause of the failure was not yet determined. The failure mileage was approximately 85,000.

  • Filed Dec 2024

    The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that upon approaching the vehicle from the rear, there was smoke coming from the rear window defroster. The contact stated that shortly afterwards the rear window cracked and then shattered. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 82,000.

  • Filed Feb 2022

    The contact owns a 2015 Chevrolet Silverado. The contact stated that while the vehicle was parked in the driveway, the rear window defroster and the window slide began to smoke and there was an abnormal noise. The contact turned off the defroster to avoid a fire. The contact has discontinued the use of the defroster and remote start feature in order to avoid a potential fire. The contact called the dealer who advised that there was no recall for the VIN. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 96,000.

  • Filed Dec 2020

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR WINDOW DEFROSTER SYSTEM STARTED SMOKING AND THE REAR WINDOW SHATTERED. THE CONTACT STATED THAT THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

  • Filed Jan 2016

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. WHILE THE CONTACT WAS WASHING THE VEHICLE, THE WINDSHIELD SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

  • Showing the 5 most recent of 6.
• Seats6

  1 involved a crash

  • Filed Mar 2016

    THE TRUCKS HAVE A VIBRATION THAT IS FELT IN THE STEERING WHEEL, FLOOR, SEATS, ACCELERATOR AND BRAKE PEDALS ETC. WHILE DRIVING. THE MAJOR CONSENSUS IT THAT THE WORST SPEED IT 76 MPH, YET IT IS FELT TO A LESSER DEGREE AT ANY SPEEDS, WITH SOME BEING WORSE THAN OTHERS. THERE ARE A LARGE NUMBER OF TRUCKS WITH THIS ISSUE, YET GENERAL MOTORS REFUSES TO DO ANYTHING ABOUT IT. IT BEGAN WITHIN A COUPLE WEEKS OF PURCHASING MY TRUCK. I FOUND PEOPLE FIRST REPORTING THE ISSUE IN 2015, AND MORE RECENTLY IT CONTINUES WITH THE 2015 AND 2016 MODEL YEARS.

  • Filed Mar 2016

    I BOUGHT A 2015 CHEVY SILVERADO 1500 WT BLACK OUT EDITION ON 12/1/2015. WITHIN A FEW WEEKS OF DRIVING TRUCK AND ABOUT 1000 MILES ON TRUCK DRIVERS SEAT HAS A MAJOR SQUEAK AND FEELS NOT STURDY. AFTER MANY TRIPS TO DEALER AND REPLACING SEVERAL PARTS, DRIVERS SEAT REMAINS SAME AS OF TO DATE. AT THIS POINT DEALER SAYS THERE ARE NO ISSUES REPORTED ON ANY OTHER 2015 TRUCKS IN THE US. TRUCK SEAT IS UNBEARABLE TO DRIVE AND COULD BE A SAFETY HAZARD. TRUCK CURRENTLY HAS 4500 MILES

  • Filed Feb 2016

    CENTER CONSOLE BEVERAGE HOLDERS, HAVE TWO HOLES ON HARD PLASTIC.THESE HOLES DRAIN SPILL LIQUID FROM BEVERAGES TO GO INSIDE CONSOLE AND CAUSING MOLD GROW AND BAD SMELL. ALSO CAUSES THAT USB PORTS ON CONSOLE TO SHORT OUT AND BURN. THESE PROBLEM GETS WORST WHEN OWNER LIFTS CENTER CONSOLE TO SEAT A 3RD PERSON IN FRONT OF VEHICLE CAUSING ACCUMULATED LIQUID TO SPILL TO BACK OF CONSOLE, WHERE IS IMPOSSIBLE TO CLEAN. WITHOUT TAKING CONSOLE APART.

  • Filed Jun 2015

    I WAS STOPPED AT A RED LIGHT AND STRUCK FROM BEHIND BY ANOTHER SMALLER VEHICLE PUSHING ME INTO A MINIVAN IN FRONT OF ME. ON INITIAL IMPACT, THE DRIVERS SEAT WAS DISLODGED FROM THE MOUNTING FRAME. WHEN I HIT THE MINIVAN IN FRONT OF ME, THE AIRBAGS DID NOT DEPLOY AND MY SHOULDER SEAT RESTRAINT DID NOT ENGAGE CAUSING MY EYE TO STRIKE THE STEERING WHEEL. I HAVE NERVE DAMAGE AS A RESULT OF THE SEAT BELT NOT ENGAGING AND THE AIRBAGS NOT DEPLOYING. THE VEHICLE SUSTAINED ENOUGH DAMAGE, INCLUDING FRAME DAMAGE, THAT IT WAS CONSIDERED A TOTAL LOSS. IT WAS 6 WEEKS OLD AT THE TIME OF THE INCIDENT. I WAS THE ONLY PERSON IN THE ACCIDENT WHO REQUIRED MEDICAL ATTENTION. I BELIEVE THE SEAT MOUNTING FAILED, THE AIRBAGS FAILED TO PROPERLY DEPLOY AND THE SHOULDER RESTRAINT SIGNIFICANTLY FAILED. I HAVE PICTURES INDICATING THE SEATBELT FULLY EXTENDED, BUT DID NOT ENGAGE, AND WILL NO LONGER RETRACT. STATE FARM IS HOLDING THE VEHICLE PENDING A POSSIBLE INVESTIGATION BY NHTSA.

  • Filed Apr 2015

    THE REAR HEADREST OF THE CREW CAB ARE TO SMALL AND DO NOT RAISE UP HIGH ENOUGH TO PROTECT THE HEAD OF ANYONE IN THE REAR SEAT. THERE IS ALSO NO CENTER HEAD REST FOR THE REAR SEAT. THIS IS VERY DANGEROUS AND I WISH I HAD REALIZED BEFORE I PURCHASED THE TRUCK. THIS IS A MAJOR SAFETY CONCERN THAT NEEDS TO BE ADDRESSED ASAP. AT LEAST OFFER US THE OPTION TO PURCHASE LARGER HEADREST FOR THE REAR SEAT. *TR

  • Showing the 5 most recent of 6.
• Wheels5

  • Filed Sep 2026

    The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that while inspecting the vehicle, the contact became aware that the front driver’s side wheel stud was fractured and the lug nuts on all four wheels were mismatched. Additionally, the front end wobbled while driving over cracks on the roadway. The vehicle was taken to the dealer, who determined that the front driver’s side wheel stud and lug nuts needed to be replaced and scheduled an upcoming appointment for repair. The failure mileage was approximately 180,000.

  • Filed Oct 2025

    On 8/25/2025 I purchased a used 2015 Chevy Silverado 2500HD from a auto dealer and they had put new tires on the truck that aren't rated for a 2500 HD, I contacted them and they offered me $400 to replace them with the correct tires that cost me $1319.78 they refuse to help me anymore which is putting my life and others at stake if a tire is to blow out hauling heavy loads that the tires aren't rated for. That 3/4 ton truck is suppose to have tires with a (E) rating, also the TPMS system does't work because all the tires are under inflated for that truck. They have been contacted about this issue; FMVSS No. 120: FMVSS No. 139: FMVSS No. 138 cover this issue! The dealership violated the NHTSA standards and consumer protection laws among other laws.

  • Filed Jul 2017

    HAD A VIBRATION PROBLEM WITH THIS 2015 SILVERADO 2500HD SINCE NEW SEPT. 2015 AT DIFFERING SPEEDS, FELT IN THE SEAT AND CENTER CONSOLE. VIBRATION IS ON CITY STREETS, HIGHWAYS, ALL ROADS. CENTER CONSOLE HAS A VERY NOTICEABLE SHAKE TO IT. VIBRATION AT TIMES IS MODERATE, AT OTHER TIMES MORE SEVERE. AT 2500 MILES BROUGHT TO GWATNEY CHEVROLET IN JACKSONVILLE, AR. THREE GOODYEAR TIRES REPLACED, ROAD FORCED BALANCED. AT 11,000 MILES BROUGHT TO GWATNEY CHEVROLET TWO MORE GOODYEAR TIRES REPLACED, ROAD FORCED BALANCED. IN GWATNEY NOTES, IT TOOK NINE TIRES TO FIND TWO GOOD TIRES TO PUT ON MY TRUCK. AT 18,000 MILES RETURNED TO GWATNEY CHEVROLET, SERVICE MANAGER STATED THE PROBLEM WAS THE TIRES AND I WOULD HAVE TO PAY A PORTION OF THE COST. MY RESPONSE WAS I SHOULDN'T HAVE TO PAY FOR A PROBLEM THAT THE TRUCK HAD SINCE IT WAS NEW. THE SERVICE MANAGER WAS HOSTILE, ARGUMENTATIVE AND REFUSED TO DO ANY MORE WORK ON THE TRUCK. I COMPLAINED TO GM CUSTOMER CARE, THEY WANTED TO GIVE ME $100 AND CLOSE THE CASE. I ESCALATED MY COMPLAINT TO THE GM EXECUTIVE LEVEL, THEY APPEAR TO BE MORE ACCOMMODATING, THEY STATED THEY ARE GOING TO HAVE A GM TECHNICAL ASSISTANCE TEAM LOOK AT MY PROBLEM. RIGHT NOW, I'M AWAITING FURTHER RESPONSE FROM GM.

  • Filed Jan 2016

    HAS A VIBRATION AT 65, TURNS INTO A BAD SHAKE AT 75.

  • Filed Nov 2015

    ON OCTOBER 24, 2015 WHILE FOLLOWING MY WIFE HOME ON HWY 182 BETWEEN WEST PASCO AND RICHLAND MY TRUCK EXPERIENCE WHAT FELT LIKE A TIRE BLOWOUT ON THE RIGHT REAR WHEEL. I WAS TRAVELING THE SPEED LIMIT AT 70 MPH. THE ROAD WAS LEVEL AND FLAT WITH NO DEBRIS ON THE ROAD. I PROCEEDED TO CHANGE OUT MY TIRE WITH THE SPARE, THINKING THAT THE TIRE HAD A LARGE BOLT OR NAIL IN IT. TO MY SURPRISE, THE TIRE WAS INTACT WITH NO SIGN OF DAMAGE. THE FACTORY RIM HAD FAILED. HERE ARE THE FACTS OF THE SITUATION: '2015 CHEVROLET SILVERADO LT Z71 WITH 12,366 MILES 'SMOOTH HIGHWAY SURFACE ON A CLEAR DAY TRAVELING STRAIGHT AT 70 MPH WITH NO DEBRIS ON THE ROAD 'NOT HAULING OR TOWING 'SINGLE OCCUPANT IN VEHICLE 'THE TIRE IS INTACT (NOT DAMAGED AT ALL) 'NO DAMAGE TO THE RIGHT FRONT WHEEL OR TIRE OR ANY OTHER PART OF THE VEHICLE 'SEVERE DAMAGE TO THE RIGHT REAR RIM 'RIM IMPACTED THE BRAKE SYSTEM HARD ENOUGH TO BEND PARTS AND CAUSE LEAKING OF BRAKE FLUID

• Tires5

  • Filed Jun 2026

    LT265/60R20 121S E Yokohama Geolander AT4, manufacturer date of 2924. While driving south on Interstate 95, the driver’s side rear tire sidewall blew out, inside sidewall. The tires have approximately 14000 miles on them. There were no sidewall defects noticed approximately 4000 miles prior during a tire rotation. Nothing was hit in the roadway and proper pressure is maintained in all tires. There was no indication, tpms warning, that the tire was losing pressure prior to the blow out. There does not appear to be any damage to the tread area of the tire. Control of the vehicle was maintained to a stop in the breakdown lane. There were no injuries.

  • Filed Aug 2022

    SIZE 265-70-18, TRAVELING AT HIGHWAY SPEED ON IH-20, TOWING A 13,000LB 5TH WHEEL TRAVEL TRAILER. EXPERIENCED A SUDDEN CONTINUOUS VIBRATION AS IF THERE WAS A KNOT ON A TIRE. PULLED OFF OF ROAD AND DISCOVERED LEFT REAR TIRE HAD SEPARATED AND WAS OUT OF ROUND. TIRE DID NOT LOSE AIR PRESSURE, AND DID NOT BLOW OUT.

  • Filed Mar 2022

    06/22/2021; Four Firestone TransForce AT2 tires put on truck by Chevrolet dealership with alignment service after installation; Tire size: LT265/70R17; DOT's: VNAHTF44220 and VNAHTF44120. Approximately, January of 2022, noticed hard pulling to the right; steering wheel vibration; road noise indicative of loose lug nuts or water frozen in tires; unusual vibration throughout vehicle intermittent but frequent. 03/21/2022 vehicle taken into same Chevrolet dealership for inspection. Dealership reports that both front tires have belt separation and is cause of problems. No other damage to vehicle, I.E., tire rims not damaged and vehicle was not in any collision or accident. Dealership replaced both tires to cost of customer. Tires retained by customer. Bridgestone has recall on other Firestone TransForce tires as of 02/04/2022 of different sizes and DOT's for belt separation.

  • Filed Oct 2016

    GOODYEAR TIRES DELAMINATING ! GOODYEAR WRANGLER SRA, LT265/60R20E TRAVELING ON I-40 IN ARIZONA IN OCTOBER 2016 AND A REAR TIRE COMES APART FOR NO APPARENT REASON WITH ONLY 24K ON THE TRUCK. SAFELY STOPPED THE TRUCK AND INSTALLED THE SPARE TIRE. THANKFULLY NO ONE WAS KILLED OR INJURED AND THE TRUCK AND R/V DID NOT ROLL OVER AND CRASH ! NOW FEELING BUMPING IN THE OTHER THREE TIRES DUE TO ONSET OF DELAMINATION. TOOK TRUCK TO THE CHEVY DEALER IN LAKE HAVASU CITY AND THEY TOLD ME... WE WILL REPLACE THE ONE TIRE THAT HAS GROSSLY CAME APART BUT...NOPE SORRY WE CAN'T DO ANYTHING WITH THE OTHERS "WE DON'T SEE A BUBBLE" THE DEALER IN HAS TOLD ME TO "RUN THEM THERE FINE". THESE TIRES ARE SEPARATING TOO AND IF I DO AS THE DEALER SUGGESTS BY "RUN THEM THERE FINE" AND ANOTHER ONE LETS GO AND I WRECK OUT KILLING MY WIFE AND CHILDREN AND SMEAR BODIES ALL OVER THE HIGHWAY, WHO'S ON THE HOOK ??? DISGUSTING HOW THIS DEALERSHIPS DECISIONS ABOUT AN ENTIRE FAMILIES SAFETY AND THAT ON THE GENERAL PUBLIC IS BASED ON NOTHING MORE THEM PROFIT !!!

  • Filed Nov 2015

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO EQUIPPED WITH GOODYEAR WRANGLER SRA TIRES, SIZE: P265/65/18 (NA). WHILE DRIVING BETWEEN 65-75 MPH, THE VEHICLE STARTED TO VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED AND REPAIRED. THE TIRES WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 3,400.

• Fuel System4

  • Filed Jun 2025

    The contact owns a 2015 Chevrolet Silverado 2500. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated there was no warning illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the high-pressure diesel fuel pump had failed, and the entire fuel system needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 190,000.

  • Filed Jul 2024

    Vehicle stopped without warning due to the CP4 Pump failure in the diesel truck. This pump has been recalled by other manufacturers but not by GM / Chevrolet which is the maker of my vehicle.

  • Filed Feb 2023

    The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode with a warning message indicating how many miles before the vehicle would independently turn off. The contact had taken the vehicle to a dealer and was informed that the diesel exhaust fluid (DEF) tank needed to be replaced; however, the failure returned. Over time, the rear brakes, rotors, calipers, and various other parts had been replaced; however, the repairs failed to fix the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 143,000.

  • Filed Jun 2014

    DRIVING TOWING A TRAVEL TRAILER. FELT A VIBRATION. PULLED OVER AND NOTHING VISIBLE. RESUMED BUT ENGINE HAD NO POWER. 30 MPH MAX SPEED. CALLED ONSTAR AND THEY COULD FIND NO CODES. TRIED TO CONTINUE BUT NO ENGINE POWER BEYOND 30 MPH.. CALLED ONSTAR AGAIN AND THIS TIME THEY IDENTIFIED 2 CODES. DROPPED TRAILER AT A CHURCH PARKING LOT. TRUCK NOW IN REDUCED POWER MODE AND LEAKING LIQUID. ARRIVED AT A DEALER WHO IDENTIFIED PROBLEM AS RETURN FUEL LINE HAD BECOME DISCONNECTED. THEY RECONNECTED AND TRUCK RAN NORMALLY. APPROXIMATELY 20 GALLONS OF DIESEL FUEL HAD LEAKED DURING THIS 8 MILE ORDEAL. *TR

• Diesel4

  • Filed Jun 2025

    The contact owns a 2015 Chevrolet Silverado 2500. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated there was no warning illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the high-pressure diesel fuel pump had failed, and the entire fuel system needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 190,000.

  • Filed Jul 2024

    Vehicle stopped without warning due to the CP4 Pump failure in the diesel truck. This pump has been recalled by other manufacturers but not by GM / Chevrolet which is the maker of my vehicle.

  • Filed Feb 2023

    The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode with a warning message indicating how many miles before the vehicle would independently turn off. The contact had taken the vehicle to a dealer and was informed that the diesel exhaust fluid (DEF) tank needed to be replaced; however, the failure returned. Over time, the rear brakes, rotors, calipers, and various other parts had been replaced; however, the repairs failed to fix the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 143,000.

  • Filed Jun 2014

    DRIVING TOWING A TRAVEL TRAILER. FELT A VIBRATION. PULLED OVER AND NOTHING VISIBLE. RESUMED BUT ENGINE HAD NO POWER. 30 MPH MAX SPEED. CALLED ONSTAR AND THEY COULD FIND NO CODES. TRIED TO CONTINUE BUT NO ENGINE POWER BEYOND 30 MPH.. CALLED ONSTAR AGAIN AND THIS TIME THEY IDENTIFIED 2 CODES. DROPPED TRAILER AT A CHURCH PARKING LOT. TRUCK NOW IN REDUCED POWER MODE AND LEAKING LIQUID. ARRIVED AT A DEALER WHO IDENTIFIED PROBLEM AS RETURN FUEL LINE HAD BECOME DISCONNECTED. THEY RECONNECTED AND TRUCK RAN NORMALLY. APPROXIMATELY 20 GALLONS OF DIESEL FUEL HAD LEAKED DURING THIS 8 MILE ORDEAL. *TR

• Vehicle Speed Control4

  • Filed Jun 2025

    There has been serious problems regarding the STABILITRAK system From GM Motors.

  • Filed Dec 2018

    1.)THE EXHAUST FLUID SYSTEM WARNING APPEARS ON THE DASH EVEN AFTER BEING FILLED. WARNS OF REDUCED SPEED. OCCURS ERRATICALLY SITTING OR IN MOTION. DEC 24, 2018 2.) TRAILER/TOW ASSIST ALARM RINGS EVEN THOUGH NOT TOWING ANYTHING AND SYSTEM NOT ENGAGED. HAPPENS ERRATICALLY WHILE SITTING OR IN MOTION. SINCE JUNE 2018 3.) ALARM CHIMES ARE EXTREMELY LOUD IN VEHICLE UPON ENTERING VEHICLE AND DURING ALARMS DESPITE ADJUSTING VOLUME TO LOWEST SETTING IN THE SETTINGS MENU. HAPPENS WHENEVER THE ALARM CHIMES. SINCE JUNE 2018

  • Filed Dec 2015

    WHILE DRIVING MY 2015 CHEVROLET SILVERADO 1500 LTZ WITH A 5.3 LITER MOTOR THE RPM OF THE ENGINE ACT ERRATIC, IT WILL INCREASE AND DECREASE RPM AT WILL, I WOULD SAY THAT IT SURGES ABOUT 75 TO 150 RPM, IT ESPECIALLY DOES THIS GOING UPHILL. IT IS UNSAFE TO BE DRIVING A VEHICLE THAT ACTS IN THIS MANNER BECAUSE YOU CAN'T CONTROL THE WAY YOU WANT TO DRIVE, I TOOK IT BACK TO THE DEALER AND THEY ARE TRYING TO CONVINCE ME THAT THIS IS NORMAL, WHICH I KNOW IT IS NOT NORMAL, GM NEEDS TO FIGURE THIS OUT AND CORRECT THE PROBLEM.

  • Filed Nov 2015

    I PURCHASED A BRAND NEW 2015 CHEVY SILVERADO AND IN THE FIRST WEEK I HAD IT, WHILE DRIVING, THE TRUCK JUST SIMPLY COMPLETELY SHUT OFF. DEALER CLAIMS THEY HAVE NEVER HEARD OF THIS AND AFTER KEEPING TRUCK FOR DAYS STATED COULD NOT FIND ANY ISSUES. ABOUT ONE MONTH LATER REMOTES NOT WORKING AND TRUCK WARNING THAT EMERGENCY BRAKE IS ON EVEN THOUGH IT WAS RELEASED. COULD NOT GET TO REGISTER THAT EMERGENCY BRAKE WAS OFF AND WHILE DRIVING NONE OF THE TURN SIGNALS WERE WORKING AS TO TRUCK WARNING TO PULL OVER DUE TO VEHICLE EMERGENCY BRAKE WAS ON. I HAVE ONLY MADE ONE PAYMENT ON THIS NEW VEHICLE AND TRUCK HAS ALREADY BEEN IN SHOP 2X .I NEED YOUR HELP, PLEASE AS DEALER NOT HELPING ME AND I DO NOT FEEL SAFE IN THIS TRUCK. I SHOULD NOT HAVE TO WORRY ABOUT IT TURNING OF OR ANYTHING ELSE AS TO BEING A BRAND NEW VEHICLE. I HAVE ATTEMPTED TO SPEAK WITH SEVERAL MANAGERS AND ONE JUST STATED TO ME" THAT IS WHY YOU HAVE WARRANTY AND JUST KEEP EYE ON IT." SINCE ALL THIS I HAVE SEARCHED ON THE INTERNET, AND DISCOVERED THAT THIS HAS HAPPENED WITH OTHER SILVERADOS. . ED BOZART CHEVROLETT STILL CLAIMS NO KNOWLEDGE OF THIS. PLEASE HELP ME. I FEEL THIS IS POTENTIAL ACCIDENT ISSUE. THE FIRST ISSUED HAPPENED WHILE DRIVING ON CRAIG ROAD WHICH COULD HAVE BEEN REALLY BAD AS THIS IS A 45 MPH ROAD, LUCKILY IT WAS A WEEKEND AND NOT BUSY. I DON'T KNOW WHAT ELSE TO DO. SPENDING OVER $40,000 ON THIS TRUCK NOT EXPECTING TO FEEL UNSAFE WHILE DRIVING.

• Electronic Stability Control (esc)4

  • Filed Nov 2017

    WHEN TOWING A 15,000 POUND 5TH WHEEL CAMPER AT HIGHWAY SPEEDS, THE TRUCK'S TRAILER BRAKE SYSTEM AND STABILITRAC SYSTEM WILL (WITHOUT ANY WARNING) SHUT OFF, LEAVING THE DRIVER WITHOUT ANY WAY TO ACTIVATE THE TRAILER BRAKES. NEITHER SYSTEM WILL RE-ACTIVATE WITHOUT FIRST STOPPING TRUCK, SHUTTING IT OFF, UNPLUGGING THE CAMPER 7 PIN, AND THEN DRIVING ABOUT A 1/2 MILE. THIS ISSUE FIRST OCCURRED AT APPROXIMATELY 24,000 MILES AND CONTINUES TO THIS DAY. THE TRUCK NOW HAS 44,000 MILES. CHEVROLET HAS LOOKED AT THE TRUCK TWICE, BUT WAS UNABLE TO DETERMINE WHAT THE ISSUE IS. I HAVE ISOLATED THE PROBLEM TO OCCURRING WHEN I PASS UNDER CERTAIN LOW HANGING HIGH VOLTAGE POWER LINES. THERE ARE TWO LOCATIONS WHERE THE PROBLEM CONSISTENTLY OCCURS WHEN I PASS UNDER THE POWER LINES IN EITHER DIRECTION. REPLICATING THE PROBLEM SHOULDN'T BE AN ISSUE.

  • Filed Mar 2016

    I HAVE A 2015 CHEVY SILVERADO 1500 4X4 WITH 5000 MILES. WHILE DRIVING TO WORK ( LESS THEN 2 MILES) MY SERVICE 4WD SYSTEM WARNING CAME UP. THE TRUCK IS STUCK IN 4WD CAN NOT SWITCH IT OUT. ALSO WHILE STUCK IN 4WD TURNING IS VERY DIFFICULT. CALLED DEALERSHIP THEY TOLD ME IT WAS SAFE TO DRIVE IT IN. WHILE ON MY WAY TO THE DEALERSHIP STILL STUCK IN 4WD MY CHECK ENGINE AND TRACTION CONTROL LIGHTS CAME ON. THE TRUCK STARTED TO SHACK AND SHIFTING AT RANDOM AND THE RPM WERE ALL OVER UP AND DOWN. I GOT TO THE DEALERSHIP AND CHECKED IN THEY TOOK IT FOR A TEST DRIVE WHILE I WAITED. AFTER WAITING 4 HOURS THEY TELL ME THE ENGINE HAS ISSUES THEY DON'T KNOW WHAT OR WHY AND THAT IT WILL BE A FEW DAYS BEFORE THEY WILL KNOW ANYTHING. SO THAT WAITING GAME BEGINS.

  • Filed Oct 2015

    ON MONDAY OCTOBER 5, 2015, I WAS DRIVING TRUCK AT APPROXIMATELY 60 MPH ON HIGHWAY WHEN SUDDENLY ALL ELECTRONICS WENT BLACK AND COMPLETE LOSS OF POWER ON HIGHWAY. LUCKILY, I WAS ABLE TO PULL OF TO SIDE OF ROAD. I TURNED THE KEY TO OFF POSITION (ENGINE WAS NOT RUNNING) AND WAITED SEVERAL MINUTES THEN TURNED TRUCK ON AND IT STARTED. THE TRACTION LIGHT KEPT COMING ON AND OFF BUT THE TRUCK DID NOT LOOSE POWER AGAIN-THANKFULLY. I COULD HAVE BEEN KILLED OR CAUSED A SERIOUS ACCIDENT.

  • Filed Aug 2014

    WHEN I PUT THE VEHICLE IN REVERSE I HEARD A LOUD CLUNK AND THE "STABILITRAK" WARNING CAME ON AND THE INDICATOR (CURSOR) THAT TELLS YOU WHAT GEAR YOU ARE IN DISAPPEARED. I TURNED THE IGNITION OFF AND OPENED THE DOOR TO RESET EVERYTHING. I STARTED THE CAR AGAIN AND EVERYTHING WAS NORMAL. DRIVING DOWN THE ROAD AT 40 MPH THE "STABILITRAK" WARNING CAME ON AGAIN AND THE GEAR INDICATOR DISAPPEARED. I PULLED OVER AND TURNED OFF THE IGNITION AND OPENED THE DOOR. STARTED THE ENGINE AGAIN AND EVERYTHING WAS NORMAL. DRIVING BEHIND TRAFFIC AT 20 MPH THE "STABILITRAK" WARNING CAME ON AGAIN, THE GEAR WARNING INDICATOR DISAPPEARED AND THE RPM'S WENT TO 3000 RPM. I IMMEDIATELY PULLED OFF THE ROAD AND HAD THE VEHICLE TOWED. IF THE TRANSMISSION HAD SHIFTED TO A DIFFERENT GEAR THIS WOULD HAVE BEEN A DISASTER. *TR

• Trailer Hitches2

  • Filed Mar 2025

    See attached document for complaint.

  • Filed Aug 2024

    The contact owns a 2015 Chevrolet Silverado 2500 equipped with a Fastway Trailer Hitch manufactured in 2018. The contact stated while the vehicle was parked with an enclosed Carson trailer hitched to the vehicle, the contact became aware that the trailer hitch ball was lower than normal. Upon inspecting the trailer hitch, the contact noticed that the trailer hitch bolt was fractured. The trailer hitch manufacturer was notified of the failure and offered a discount on a replacement part. The contact declined and requested an improved part. The manufacturer informed the contact that the product might be under engineering review, but there was no time frame for the process. The part was not replaced. The VIN was not available.

• Equipment2

  • Filed Mar 2025

    See attached document for complaint.

  • Filed Nov 2015

    TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 55 MPH, THE RADIO AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL FAILED TO WORK. THE NEXT DAY, THE RADIO WAS NOT WORKING AND THE VEHICLE WOULD NOT START. AFTER A WHILE, THE VEHICLE WAS DRIVEN TO A DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER KEPT THE VEHICLE FOR EVALUATION. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

• Hydraulic2

  • Filed Apr 2024

    The contact owns a 2015 Chevrolet Silverado. The contact stated that while the contact's son was driving at an undisclosed speed, the check engine and traction control warning lights illuminated. In addition, the vehicle momentarily lost control, however, the contact's son depressed the brakes and was able to stop the vehicle. The vehicle was driven to the shoulder of the road. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed lifter valve and the lifter valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 115,000.

  • Filed Jun 2021

    The contact owns a 2015 Chevrolet Silverado. The contact stated while driving at 45 mph, he would have to increase the braking distance when depressing the brake pedal. The contact also stated that he would have to depress the brake pedal harder when driving at 45 mph as the vehicle failed to stop or slow down in a timely manner. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a power brake assist vacuum needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V645000 (Service brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.

• Engine And Engine Cooling2

  • Filed Feb 2023

    The contact owns a 2015 Chevrolet Silverado1500. The contact stated that while driving at various speeds the vehicle would hesitate, stall and shut off at random times. The vehicle was taken to the local dealer who replaced an engine gasket but the failures continued to occur. The vehicle was later taken to an independent mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified. The failure mileage was 60,000.

  • Filed Jul 2021

    The contact owns a 2015 Chevrolet Silverado 2500. The contact stated while driving 70 mph, the vehicle loss motive power and stalled and shifted into reduced power mode. The contact had the vehicle towed to the local dealer who inspected the vehicle and diagnosed the vehicle was a Diesel Exhaust Fluid build-up which caused an extreme burn in the exhaust fluid. The dealer replaced the DEF system and exhaust lines to fix the vehicle however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 280,000.

• Forward Collision Avoidance2

  • Filed Oct 2022

    The contact owns a 2015 Chevrolet Silverado. The contact stated while parking into a parking space, the brake pedal was depressed and failed to respond. There was no warning light illuminated. The contact stated that she persistently depressed the brake pedal until the vehicle came to a stop. The vehicle was taken to the dealer where it was diagnosed that the vacuum pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 150,200.

  • Filed Dec 2020

    THE TRAILER BRAKE IT BEEN MISS UP AND EVER BODY I TALK THAT HAS THE SAME YEAR MODEL AND EVERYTHING LIKE MY TRUCK HAS HAD THIS PROBLEM IT KEEP MY LOG DOWN IT THINK IT HAS A TRAILER ON IT AT ALL TIME

• Latches/Locks/Linkages1

  1 involved a crash

  • Filed Jun 2019

    THE VEHICLE HAD A HANDICAPPED DRIVER CONVERSION, WITH A GULL-WING DRIVER'S DOOR. THE DRIVER'S DOOR WAS ONLY HELD CLOSED WITH A MAGNET AT THE FRONT OF THE DOOR OPENING. THERE WAS NOT A LATCH TO ACTUALLY HOLD THE DOOR CLOSED. IN THE ACCIDENT, THE TRUCK WAS TRAVELING AT A HIGH RATE OF SPEED ON A GRAVEL ROAD. THE ROADWAY SHARPLY DESCENDED TO A LOW-WATER BRIDGE, WHICH CAUSED THE TRUCK TO ELEVATE AND LEAVE THE ROADWAY. WHEN THE TRUCK RETURNED TO THE ROAD, THE MAGNET HOLDING THE DRIVER'S DOOR FAILED, THE DRIVER'S DOOR POPPED OPEN, AND THE DRIVER WAS EJECTED 80 FEET. THE DRIVER IS NOW QUADRIPLEGIC, SUFFERING A C6-7 SPINAL CORD INJURY, AND A TRAUMATIC BRAIN INJURY. THE PHOTO FILES ILLUSTRATE THAT THE DRIVER'S DOOR WAS RIPPED OFF BECAUSE IT WAS OPENED, AND THE PASSENGER DOORS WERE LOCKED COMPLETELY SHUT. *DT *DT *DT *DT*JB CONSUMER STATED THEY DID NOT CONTACT THE CONVERSION COMPANY, CONVERSION IS A FAULTY DESIGN. WHEN TRAVELING DOWN THE ROAD, AND ENCOUNTERED A BUMP, THE DRIVER'S DOOR WOULD "BOUNCE", AND MOST OF THE TIME THE ROAD WAS VISIBLE THROUGH THE BOTTOM OF THE DOOR. VEHICLE WAS A TOTAL LOSS.*JB *DT *DT *TR*DT*JB*DT*DT *DL*JB

• Back Over Prevention1

  • Filed Feb 2015

    AFFECTS ALL CURRENT CHEVROLET VEHICLES CURRENTLY SOLD INTO THE USA. CHEVROLET HAS BEGUN USING THE BACKUP LAMPS (REVERSE LIGHTS) TO ILLUMINATE THE AREA AROUND THE VEHICLE EVEN WHEN THE VEHICLE IS OFF AND NOT IN REVERSE GEAR; TYPICALLY WHEN THE DRIVER IS ACCESSING & EGRESSING THE VEHICLE, OR HAS ACTUATED THE DOOR LOCK REMOTE. THE RESULT IS A VEHICLE APPEARS TO BE REVERSING, OR ABOUT TO REVERSE, EVEN THOUGH IT'S NOT CAPABLE OF MOVEMENT. APPROACHING VEHICLES ASSUME THE CHEVROLET IS ABOUT TO MOVE, YET ARE UNABLE TO VERIFY THE DRIVER CAN SEE THEM AND SO CAN'T PROCEED WITHOUT ESCALATING IMPACT RISK; THOSE WHO DO PASS WILL FOCUS ATTENTION ON THE POTENTIAL MOVEMENT OF THE CHEVROLET RATHER THAN SCANNING FOR GENERAL PEDESTRIAN TRAFFIC. IN ADDITION, USE OF BACKUP LIGHTS IN THIS MANNER CAN TEACH CHILDREN TO DISREGARD BACKUP LIGHTS AS A POTENTIAL MOVEMENT INDICATOR, AND INCREASES THEIR CHANCES OF RUNOVER BY WALKING BEHIND A VEHICLE THAT IS TRULY IN REVERSE AND ABOUT TO MOVE. ACCORDING TO FMVSS 108 THE USE OF BACKUP LAMPS SHALL COMPLY WITH APPLICABLE SAE STANDARDS SUCH AS: SAE J387 APR2014 3.4.1 BACKUP FUNCTION A LIGHTING DEVICE USED TO PROVIDE ILLUMINATION BEHIND THE VEHICLE AND TO PROVIDE A WARNING SIGNAL TO PEDESTRIANS AND OTHER DRIVERS WHEN THE VEHICLE IS BACKING UP (REVERSING) OR IS ABOUT TO BACK UP. 3.4.2 BACKUP LAMP(S) (REVERSING) LAMP OR LAMPS PROVIDING THE BACKUP FUNCTION; MORE COMMONLY REFERRED TO AS A ?REVERSING LAMP? IN ECE REGULATIONS.(ALSO LISTED AS A ROAD ILLUMINATION DEVICE). *TR

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.