2010 Chevrolet Silverado 3500HD

What owners should know

Covers 2007–2010 · 6.6L Duramax LMM diesel and 6.0L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2010 Chevrolet Silverado 3500HD. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Worn idler arm and pitman arm

  Moderate DIY

  Signs: Loose, wandering steering, clunks, play in the steering wheel.

  Fix: Replace the idler arm and pitman arm, and check tie rods. Many owners add an idler arm support brace. Get an alignment afterward.

  Shop: idler armShop: pitman armShop: idler arm support kit▶ How-to videos

• Passenger airbag inflator recall

  Dealer (recall)

  Signs: No warning. The inflator can rupture in a crash.

  Fix: Covered by GM recalls. A dealer replaces the airbag for free.

  May be covered free by recall 15V324000 / 20V011000. Check the VIN at nhtsa.gov/recalls.

• Transmission cooler line leaks (diesel)

  Moderate DIY

  Signs: Transmission fluid dripping near the radiator, low fluid.

  Fix: Replace the cooler lines, usually where the rubber hose meets the metal crimp.

  Shop: Duramax transmission cooler lines▶ How-to videos

• Cracked dashboard

  Easy DIY

  Signs: Cracks across the dash top, especially near the passenger airbag.

  Fix: Cover it with a molded dash cover or replace the dash pad. Make sure a cover doesn't block the airbag.

  Shop: dash cover▶ How-to videos

• Rusted brake lines

  Hard DIY

  Signs: Heavy scale or swelling on the steel lines along the frame, a soft pedal, or a fluid leak.

  Fix: Replace rusted lines with pre-bent lines or copper-nickel line, then bleed the brakes. Do the whole run, not just the bad spot.

  Shop: brake line kit▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V053000

  General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."

  Risk and fix

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V054000

  General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  Risk and fix

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V050000

  General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  Risk and fix

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

• Equipment

  Apr 2018 · #18V267000

  General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk and fix

  Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

  Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

• Electrical System

  Jul 2014 · #14V407000

  General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.

  Risk and fix

  Risk: If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.

  Fix: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Structure12

  • Filed Apr 2016

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. WHILE ATTEMPTING TO REMOVE THE SPARE TIRE FROM UNDERNEATH THE VEHICLE, THE SPARE TIRE FAILED TO MOVE. AS A RESULT, THE CONTACT HAD TO FRACTURE THE WIRE CABLE THAT HELD THE TIRE IN PLACE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

  • Filed Mar 2016

    THE DASH HAS CRACKED ON THE PASSENGER SIDE OF MY 2008 GMC 3500 DUALLY. THE CRACK IS IN BETWEEN THE AIR BAG AND THE WINDSHIELD. THE CRACK IS ABOUT 1" TO 1 1/2" LONG. THE CRACK APPEARED WHILE THE TRUCK WAS SITTING OUTSIDE.

  • Filed Feb 2016

    "TAKATA RECALL". THE TRUCK HAS A BIG CRACK IN DASH ABOVE INSTRUMENT PANEL. TRUCK HAS 35500 MILES ON IT AND IS ALWAYS STORED IN CLIMATE CONTROLLED SHOP. IT HAPPENED WHILE BEING STORED INSIDE SHOP. NEVER SETS OUT IN THE SUN AND HAS NEVER HAD ARMORALL PROTECTANT ON IT

  • Filed May 2015

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD WAS DETERIORATING AND THERE WAS A ONE-INCH CRACK LOCATED ABOVE THE FRONT DRIVER SIDE AIR BAG. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

  • Filed Apr 2015

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED NEAR THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.

  • Showing the 5 most recent of 12.
• Engine11

  1 involved a fire

  • Filed Mar 2016

    MY OIL PRESSURE SENDING UNIT HAS BEEN REPLACED TWICE IN TWO MONTHS. THE OIL PRESSURE WILL BE FINE WHEN STARTING THE ENGINE COLD THEN GRADUALLY AS THE ENGINE WARMS UP IT DROPS AND DROPS UNTIL THE "LOW OIL PRESSURE" LIGHT COMES ON AND THE DISPLAY SAYS TO STOP ENGINE. AFTER SHUTTING OFF THE ENGINE FOR ONLY A FEW SECONDS AND THEN RESTARTING THE OIL PRESSURE IS BACK AROUND 30 THEN WILL DROP AND DROP AND WILL HAVE TO REPEAT. THIS LAST TIME I WAS DRIVING 80MPH AND THE OIL PRESSURE GAUGE WENT DOWN TO AROUND 5. AS SOON AS IT WAS RESTARTED IT WAS AROUND 30. THE FIRST REPLACEMENT WAS ON 1/19/2016. THIS LAST WAS REPLACED 03/07/2016.

  • Filed Jan 2016

    WINTER OF 2014, SILVERADO WOULD ENGAGE IT'S STABILITRACK CONTROL. WHEN THIS HAPPENS IT SLOWS THE SPEED AT WHICH THE TRUCK COULD GO IF IT SENSED THE ROADS MAY BE ICY. THE TRUCK WOULD MOVE BUT VERY SLOWLY AND IT FELT AS IF YOU HAD NO CONTROL OVER IT. EVEN WHEN BRAKING IT SEEMED TO NOT WANT TO BRAKE. DANGEROUS IF IT FELT TO ENGAGE WHILE ON THE ROAD. WE REMOVED THE FUSE THAT WAS ASSOCIATED TO THE STABILITRACK AND FOR A MOMENT WORKED. THEN WHILE SEARCHING ON YOU TUBE, WE FOUND THAT A SENSOR WAS REPLACED ON OTHER TRUCKS. WE REPLACED THE SENSOR AND IT STOPPED IT. TRUCK HAS BEEN GOOD UNTIL THIS WINTER 2015-2016. NOW THE INTERNAL TEMPERATURE OF THE TRUCK HAS TO BE AT LEAST 33 DEGREES OR HIGHER IN ORDER FOR IT TO START IN THE MORNINGS. OTHERWISE IT IS DEAD. I HAVE TO GET RIDES TO WORK, SINCE I WORK IN TOWN, I AM ABLE TO HAVE SOMEONE DRIVE ME BACK HOME BETWEEN 9AM AND 10AM TO COME GET MY TRUCK, CAUSE BY THAT TIME IT USUALLY IS WARM ENOUGH FOR IT TO START. UNLESS THE WHOLE DAY IS GOING TO BE BELOW 32 DEGREES, WELL THEN I AM JUST [XXX] OUT OF LUCK! THERE ARE NO RECALLS, BUT I KNOW I CAN'T BE THE ONLY ONE WHO IS HAVING THIS PROBLEM. YOU TUBE SHOWS MANY VIDEOS WITH THESE TRUCKS AND HOW AFTER THEY DO ONE THING, IT WORKS,THEN THEY HAVE TO DO ANOTHER AND ANOTHER. I THINK THAT GM NEEDS TO FIX THESE ISSUES FOR FREE. IT SHOULD BE A RECALL. I JUST CAN'T BE DISHING OUT MONEY WHENEVER THE TRUCK DECIDES IT WANTS TO NOT WORK, GM HAS TO KNOW EXACTLY WHAT IS WRONG, INSTEAD OF JUST SAYING ONE THING AND THEN ANOTHER TO GET OUR MONEY. WE ARE ALREADY PAYING FOR THE TRUCK MONTHLY, DON'T THINK GM IS HURTING FOR MONEY. GM DO SOMETHING ABOUT THIS!!!! I HAVE ALWAYS BEEN A LOYAL CHEVROLET CONSUMER, MY THOUGHTS ARE CHANGING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed Sep 2015

    DASH READOUT: ENGINE POWER REDUCED, VEHICLE WENT DEAD. THIS HAS HAPPENED AT LEAST 15 TIMES IN THE LAST 30 DAYS. USUALLY WHILE DRIVING DOWN THE ROAD BUT WILL ALSO DO THIS PARKED AND IDLE. VEHICLE LOSES STEERING CAPABILITIES AND COMES TO A STOP. THIS HAS OCCURED IN SEVERAL DIFFERENT SCENARIOS, INCLUDING HEAVY HIGH SPEED TRAFFIC, PULLING A LOADED TRAILER, MAKING IT VERY DANGEROUS BECAUSE OF LOSING STOPPING CAPABILITIES.

  • Filed Apr 2015

    VEHICLE HAS DIFFICULTY STARTING WITH KEY AFTER SITTING FOR 6-8 HOURS. PROBLEM IS LESS FREQUENT WHEN USING FACTORY REMOTE START. STARTER WILL ENGAGE, BUT ENGINE RESPONSE IS SLUGGISH. SOMETIMES ENGINE WILL NOT TURN OVER AT ALL, OTHER TIMES THE ENGINE ENGAGES, BUT DOES SO VERY ROUGH AND CONTINUES WITH A ROUGH IDLE FOR ABOUT 1 MINUTE. ONCE RUNNING, THE ENGINE PERFORMS AS NORMAL AND SUBSEQUENT STARTS ARE GENERALLY SMOOTH AND TROUBLE-FREE. *TR

  • Filed Mar 2015

    I WAS DRIVING MY 2010 CHEVY SILVERADO ON I-675 AND TRUCK EXPERIENCED IMMEDIATE ENGINE POWER LOSS, SPEED AUTOMATICALLY REDUCED TO 20 MILES PER HOUR AND ENGINE LIGHT W/ ENGINE REDUCED POWER VERBIAGE ALERTED ON DISPLAY. TRUCK ENGINE INSTANTLY STARTED RUNNING / SOUNDING ROUGH AND WOULDN'T ACCELERATE BEYOND 20 MPH. THIS CAUSED IMMEDIATE UNSAFE SITUATION FOR MYSELF AND TRAVELERS ON INTERSTATE. I WAS TRAVELING IN LEFT LANE AND SEVERAL VEHICLES SWERVED AROUND ME AS I MOVED TO RIGHT OFF ROAD, BEYOND WHITE LINE TO STOP MY TRUCK. I QUICKLY LEARNED, BY INTERNET SEARCH, THAT A TECHNICAL SERVICE BULLETIN HAD BEEN GENERATED FOR THIS ENGINE FAULT, HOWEVER I HAVE NOT RECEIVED ANY NOTICE FROM THE CHEVY OR GM CORPORATION TO DATE. PLEASE HELP ALERT THE GENERAL PUBLIC ABOUT THIS SITUATION. *TR

  • Showing the 5 most recent of 11.
• Air Bags10

  2 involved a crash

  • Filed Oct 2023

    The contact owns a 2010 Chevrolet Silverado. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags). However, the part to do the recall repair was not yet available. The local dealer was contacted. The local dealer-scheduled an appointment but cancelled it due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed Apr 2021

    CONSUMER WRITES REGARDING TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN A CRASH. THE AIRBAGS DID NOT DEPLOY. THE CONSUMER WAS INJURED AND THE HUSBAND PASSED AWAY.*JS*DT*DT

  • Filed Sep 2015

    DASH READOUT: ENGINE POWER REDUCED, VEHICLE WENT DEAD. THIS HAS HAPPENED AT LEAST 15 TIMES IN THE LAST 30 DAYS. USUALLY WHILE DRIVING DOWN THE ROAD BUT WILL ALSO DO THIS PARKED AND IDLE. VEHICLE LOSES STEERING CAPABILITIES AND COMES TO A STOP. THIS HAS OCCURED IN SEVERAL DIFFERENT SCENARIOS, INCLUDING HEAVY HIGH SPEED TRAFFIC, PULLING A LOADED TRAILER, MAKING IT VERY DANGEROUS BECAUSE OF LOSING STOPPING CAPABILITIES.

  • Filed Sep 2015

    MY DASH WAS FINE ON 6-10-15, WHEN GOT IN IT ON THE MORNING OF 6-11-15 THE DASH WAS CRACKED BY THE AIRBAG. THE VEHICLE IS 5 YEARS OLD BUT ONLY HAS 54,000 MILES. I AM THE ONLY OWNER AND IT HAS BEEN WELL MAINTAINED. THIS SEEMS TO BE A VERY FREQUENT PROBLEM THAT IS OCCURRING WITH CHEVROLET VEHICLES. SEE THE FOLLOWING SITE: HTTPS://WWW.FACEBOOK.COM/GROUPS/GMDASHCRACK/?FREF=NF THIS APPEARS TO BE A FLAW IN THE QUALITY OF MATERIALS USED IN THESE VEHICLES. NOT ONLY DOES IT TAKE AWAY FROM THE APPEARANCE AND VALUE OF THE VEHICLE, IT IS ALSO A SAFETY CONCERN. WILL THE AIRBAG STILL WORK PROPERLY? IF IN AN ACCIDENT WILL THERE BE FLYING PIECES OF PLASTIC BECAUSE OF THE FLAWED CRACKED EQUIPMENT? THIS SHOULD BE SOMETHING THAT GM TAKES CARE OF FOR ITS CUSTOMERS 100%.

  • Filed Aug 2015

    MY SON WAS DRIVING MY NEWLY PURCHASED 2010 CHEVY SILVERADO 1500 Z71 OFFROAD VEHICLE. HE HAD PULLED OFF THE ROADWAY MOMENTARILY, AND UPON PULLING BACK ONTO THE PAVEMENT AND BEGINNING TO GET UP TO SPEED, THE SIDE CURTAIN AIR BAGS DEPLOYED AND THE VEHICLE SHUT DOWN. HE WAS ABLE TO RESTART IT AND DROVE ABOUT 50 FEET WHEN IT SHUT DOWN AGAIN. OF COURSE, ALL THE COMPONENTS TO THE AIR BAGS WERE IN THE CABIN AND HE JUMPED OUT OF THE TRUCK WHERE HE WAS STOPPED AND WAS ABLE TO LOOK OVER THE SITUATION. HE CONTACTED ME AND SINCE HE WAS ONLY 31/2 MILES FROM OUR HOME, I DROVE TO THE LOCATION. THE AIR BAGS WERE HANGING, AND THE PASSENGER SEAT BELT WAS LOCKED TIGHT. HE HAD HIS SEAT BELT ON AND IT WAS HANGING. HE SAID HE HADN'T HIT ANYTHING, HAD JUST PULLED BACK ONTO THE PAVEMENT AND THE BAGS WENT OFF. THE TRUCK EVENTUALLY WAS ABLE TO BE RESTARTED AND HE DROVE IT HOME. THE DEPLOYMENT CRACKED THE HEAD LINER AND I HAVE HAD AN ESTIMATE TO REPAIR THE DAMAGE AND FIX THE AIR BAGS, A TOTAL OF $4800 THAT MY INSURANCE WON'T COVER DUE TO THE FACT THERE WERE NO INJURIES BECAUSE THERE WAS NO ACCIDENT. WHY ARE THERE SO MANY INSTANCES OF THIS HAPPENING NATIONWIDE? NOW I AM OUT ALMOST $5000 FOR SOMETHING BEYOND MY CONTROL AS THE DEALERSHIP WHERE I PURCHASED IT WON'T HELP EITHER.

  • Showing the 5 most recent of 10.
• Unknown or Other10

  • Filed Feb 2016

    DASHBOARD CRACKING IN MULTIPLE PLACES AROUND PASSENGER AIRBAG AND DRIVER INSTRUMENT PANEL

  • Filed Feb 2016

    DASHBOARD IS CRACKED RIGHT BY THE PASSENGER AIRBAG ABOUT 2 INCHES LONG. LEFT TOP CORNER GOING TOWARDS THE WINDOW.

  • Filed Jan 2016

    THREE CRACKS AROUND THE PASSENGER AIRBAG. FIRST CRACKED APPEARED ABOUT 60,000 MILES FOLLOWED BY THE NEXT SMALLER ONE THEN AROUND 85,000 THE LARGER ONE. THIS APPEARS TO BE A COMMON PROBLEM THAT GM IS AWARE OF BUT IS NOT ACCEPTING RESPONSIBILITY FOR THE POTENTIAL SAFETY HAZARD.

  • Filed Jan 2016

    THE DASHBOARD IS CRACKED IN 3 PLACES AROUND THE AIRBAG. THIS COULD POTENTIALLY BE A SAFETY HAZARD IF THE AIRBAG WERE TO DEPLOY SENDING PROJECTILE PIECES OF PLASTIC TOWARDS THE OCCUPANTS OF THE VEHICLE. THE CRACKS IN THE DASHBOARD FORMED DUE TO AN OBVIOUS DESIGN FLAW. THERE WAS NO INCIDENT THAT CAUSED THE CRACKS JUST NORMAL DRIVING.

  • Filed Dec 2015

    I HAVE OWNED THE TRUCK SINCE NEW. IN THE LAST YEAR THE DASH STARTED CRACKING RIGHT ABOVE THE PASSENGER AIRBAG. DURING THE LAST MONTH THE CRACK HAS EXTENDED TO THE WINDSHIELD

  • Showing the 5 most recent of 10.
• Electrical System9

  • Filed Mar 2016

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE PARKED, SHE OBSERVED MULTIPLE CRACKS ON THE DASHBOARD NEAR THE STEERING COLUMN AND THE PASSENGER AIR BAG AREA. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

  • Filed Sep 2015

    DASH READOUT: ENGINE POWER REDUCED, VEHICLE WENT DEAD. THIS HAS HAPPENED AT LEAST 15 TIMES IN THE LAST 30 DAYS. USUALLY WHILE DRIVING DOWN THE ROAD BUT WILL ALSO DO THIS PARKED AND IDLE. VEHICLE LOSES STEERING CAPABILITIES AND COMES TO A STOP. THIS HAS OCCURED IN SEVERAL DIFFERENT SCENARIOS, INCLUDING HEAVY HIGH SPEED TRAFFIC, PULLING A LOADED TRAILER, MAKING IT VERY DANGEROUS BECAUSE OF LOSING STOPPING CAPABILITIES.

  • Filed Dec 2014

    WHILE DRIVING TO WORK IN HEAVY TRAFFIC, MY 2010 CHEVROLET SILVERADO WITH 27,000 MILE SUDDENLY LOST POWER AND SLOWED FROM 50MPH TO 25MPH IN A MATTER OF SECONDS. DUE TO THE EXTREME REDUCTION IN SPEED WITH OUT MY BRAKE LIGHTS BEING ENGAGED, A VEHICLE FOLLOWING ME HAD TO MAKE AN EMERGENCY MANEUVER, TURN IN THE RIGHT LANE, AND ALMOST STRUCK A THIRD VEHICLE. THREE WARNING MESSAGES WERE GIVEN THAT INCLUDED, ENGINE POWER REDUCED, TRACTION CONTROL OFF AND SERVICE STABILITRACK. THE VEHICLE STARTED TO RUN EXTREMELY ROUGH AND I PULLED INTO A PARKING LOT. WHILE IN THE PARKING, LOT I RESEARCHED THE ABOVE LISTED MESSAGES AND FOUND THAT SEVERAL OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM THAT HAS BEEN LINKED TO THE THROTTLE BODY SYSTEM AND THE INTAKE. I THEN RESEARCHED IF ANY RECALLS HAVE BEEN ISSUED FOR THIS VEHICLE. I FOUND THAT A SERVICE BULLETIN WAS ISSUED BUT NOT A RECALL. I WAS ALSO SURPRISED THAT THIS ISSUE APPEARS TO HAVE NOTHING TO DUE WITH STABILITRACK. I THEN LIMPED THE VEHICLE HOME AT 20 MPH. WHEN THE VEHICLE WOULD SHIFT FROM FIRST TO SECOND GEAR IT WOULD LUNG FORWARD VIOLENTLY. I LATER CALLED THE PITRE GMC, IN ALBUQUERQUE NM, AND SPOKE WITH A SERVICE REPRESENTATIVE. I ASKED HIM IF A RECALLED HAD BEEN ISSUED FOR THESE VEHICLES IN REFERENCE TO THIS TYPE OF INCIDENT. HE STATED THAT HE DID NOT KNOW OF A RECALL BUT I COULD DRIVE IT DOWN TO THEIR SERVICE DEPARTMENT AND THEY COULD CHECK THE CODES ON IT. I WAS SURPRISED BY HIS RESPONSE INSTRUCTING ME TO DRIVE AN UNSAFE VEHICLE. I BELIEVE THIS ISSUE NEEDS TO BE ADDRESSED DUE TO THE LIKELIHOOD OF A MOTOR VEHICLE CRASH THAT COULD RESULT IN SEVER INJURY OR DEATH. HOPEFULLY GM AND NHTSA WILL NOT WAIT UNTIL THERE ARE NUMEROUS DEATHS TO ADDRESS THIS PROBLEM. THIS IS POTENTIALLY AS DANGEROUS AS THE IGNITION SWITCH ISSUE THAT KILLED SEVERAL PEOPLE. I AM A GENERATIONAL CHEVROLET CONSUMER, BUT THAT WILL PROBABLY CHANGE.

  • Filed Sep 2014

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE STEERING CONTROL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 41,000. UPDATED 11/24/14*LJ

  • Filed Sep 2014

    ENGINE AND ELECTRICAL SYSTEM SHUTS ITSELF OFF, THIS HAS HAPPENED MORE THAN TWENTY TIMES SINCE WE HAVE OWNED THIS VEHICLE AND GM JUST IGNORES IT. *TR

  • Showing the 5 most recent of 9.
• Tires7

  1 involved a crash

  • Filed Apr 2016

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. WHILE ATTEMPTING TO REMOVE THE SPARE TIRE FROM UNDERNEATH THE VEHICLE, THE SPARE TIRE FAILED TO MOVE. AS A RESULT, THE CONTACT HAD TO FRACTURE THE WIRE CABLE THAT HELD THE TIRE IN PLACE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

  • Filed Oct 2013

    SPARE TIRE HOIST BRACKET BROKE AND SPARE TIRE WAS SWINGING LOOSELY UNDER REAR OF TRUCK. FURTHER INVESTIGATION REVEALED SEVERAL STRESS CRACKS IN BRACKET SURROUNDING THE BOLT HOLE. IF TIRE BRACKET WOULD HAVE BROKE OFF TIRE WOULD DROP TO PAVEMENT AND BECOME A ROAD HAZARD. SOURCES AT DEALER INDICATED THEY HAD NO BULLETINS ON THIS ITEM BUT KNEW OF SOME PEOPLE WHO HAD LOST THEIR SPARE TIRES. I STILL HAVE THE PARTS. *TR

  • Filed Oct 2013

    I HAVE A 2010 CHEVROLET 1500 PICKUP TRUCK AND AFTER RETURNING FROM LUNCH NOTICED THE SPARE TIRE HANGING LOOSELY ON THE UNDERSIDE OF THE TRUCK BED. AFTER TRYING TO USE THE JACK HANDLE TO TIGHTEN IT BACK UP WHICH FAILED I LOWERED THE TIRE VIA THE JACK HANDLE AND PROCEEDED TO VIEW THE HOIST. THE HOIST IS HELD UP BY A SINGLE BOLT TO THE UNDERCARRIAGE. I REMOVED THE BOLT AND FOUND THAT THE METAL SURROUNDING THE BOLT HAD SEVERAL STRESS CRACKS AND 2 NEW FRACTURES. I REMOVED THE UNIT AND HAVE IT CURRENTLY. I CALLED A DEALER AND ASKED IF THEY HAD ANY ISSUES WITH THE HOIST AND THEY SAID THEY HAD NOT BUT A COUPLE OF PEOPLE HAD LOST THEIR SPARE TIRES. I TOOK THE UNIT TO THE DEALER AND THEY SAID NO BULLETINS WERE OUT ON THIS ISSUE AND COULD NOT HELP ME. I THINK GM HAS A SAFETY ISSUE WITH THIS PART (25974843) AS IT WAS REPLACED IN 2013 WITH 20870067. IF THIS BRACKET FRACTURES COMPLETELY THE ENTIRE 100 LB TIRE WILL DROP DOWN OFF THE BACK OF THE TRUCK AND BECOME A SERIOUS ROAD HAZARD. I WOULD BE HAPPY TO SEND THE UNIT TO YOU FOR ANALYSIS. *TR

  • Filed May 2012

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO WITH NITTO DUNE GRAPPLER TIRES, SIZE 315/70/R17. THE CONTACT STATED THAT THERE WAS A CRACK IN THE RIM OF THE TIRES. THE CONTACT HAD NOT STRUCK ANY MAJOR BUMPS OR POT HOLES THAT COULD HAVE CONTRIBUTED TO THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE TIRE FAILURE. THE FAILURE MILEAGE WAS 42,344. THE DOT NUMBER WAS UNAVAILABLE.

  • Filed Nov 2010

    2010 CHEVROLET SILVERADO WAS TRAVELING EAST, THE CONSUMER EXPERIENCED A RIGHT FRONT TIRE BLOWOUT. AS THE TIRE BLEW OUT, HE UNEXPECTEDLY VEERED RIGHT AND STRUCK THE SIDE OF A SEMI. BF. (OHIO TRAFFIC CRASH REPORT #10-0650-90)*JB

  • Showing the 5 most recent of 7.
• Power Train7

  1 involved a fire

  • Filed Jun 2015

    THIS TRUCK IS LESS THAN 4 YEARS IN MY OWNERSHIP (BOUGHT NEW). THIS WINTER I SAW RED DOTS IN THE SNOW AND LOW AND BEHOLD THE TRANSMISSION LINES ARE LEAKING. A $300 BILL NOT COVERED UNDER WARRANTEE. SEEMS THE RUBBER ENDS DO NOT LIKE COLD WEATHER BUT YET THEY ARE ALLOWED TO SELL THIS VEHICLE IN A STATE WITH COLD WEATHER. I HAVE ALSO HAD THE AIR-CONDITIONING COMPRESSOR GIVE OUT AND IT WAS NOT COVERED UNDER WARRANTY A $1000 REPAIR. I HAVE ALSO HAD THE BUMPER REPLACE BECAUSE IT RUSTED THROUGH IN THE FIRST YEARS, AT LEAST IT WAS COVERED UNDER WARRANTEE.

  • Filed Jun 2015

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. WHILE DRIVING 55 MPH ON THE HIGHWAY, THE CONTACT SMELLED AN ABNORMAL ODOR COMING FROM UNDER THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT OPENED THE HOOD AND NOTICED FLAMES. THE FLAMES EXTINGUISHED ITSELF AFTER 15 MINUTES. THE CONTACT PROCEEDED TO DRIVE THE VEHICLE ONCE IT COOLED DOWN. THE CONTACT DISCOVERED TRANSMISSION OIL LEAKING AND STATED THAT THE TRANSMISSION GEAR WAS SLIPPING FROM EACH GEAR. THE VEHICLE BECAME INOPERABLE AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

  • Filed Feb 2015

    TL*THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THERE WAS FLUID LEAKING UNDER THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION LINES AND TRANSMISSION FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,075.

  • Filed Jan 2015

    I WENT TO PARK THE TRUCK THE STEERING WAS HARD AND THE ENGINE ALMOST DIED. I TOOK THE TRUCK TO MONTGOMERY . CHEVORLET ,LOUISVILLE KY. 40213. THEY SAID THAT THE THROTTLE BODY NEEDED CLEANING. I PAID $220.77 TO HAVE IT CLEANED. IT DIDN'T HELP. THE STEERING IS THE SAME AS BEFORE. IM STILL DRIVING IT. JAN.2, 2015. *TR

  • Filed Apr 2014

    6 SPD TRANSMISSION COOLING LINES LEAKING AT HOSE CRIMP BY RADIATOR. MAY CAUSE A FIRE UNDER HOOD BECAUSE TRANNY OIL IS COATING LINES ALL THE WAY BACK BY EXHAUST MANIFOLD. *JS

  • Showing the 5 most recent of 7.
• Visibility6

  • Filed Feb 2022

    2010 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO ACCESSORY POWER MODULE SAFETY RECALL. THE CONSUMER STATED THE HYBRID CONTROL MODULE WAS FAILED AND THERE WOULD BE NO PARTS AVAILABLE TO REPAIR IT. THE MANUFACTURER DENIED REPAIR ASSISTANCE AND WOULD NOT BUY BACK THE VEHICLE. THE VEHICLE'S MILEAGE WAS 149,169.

  • Filed May 2014

    WHEN THE TEMP DROPS BELOW FREEZING AND IT IS SNOWING/RAINING OUT SIDE YOU CAN NOT KEEP THE WINDOWS DEFROSTED. THEY ARE SO FOGGED UP ON THE INSIDE OF THE TRUCK YOU NEED TO EITHER DRIVE WITH A WINDOW DOWN ON KEEP A TOWEL IN THE TRUCK TO WIPE THE WINDOWS CLEAN TO SEE. HAD TRUCK BACK TO THE DEALER BUT THE PARTS THEY INSTALLED NEVER DID ANY GOOD. PLEASE HELP THE PEOPLE THAT LIVE IN COLDER CLIMATES GET SOME HELP WITH THIS PROBLEM. I HAD THE SAME PROBLEM WITH THE 2008 TRUCK I GOT RID OF TO PURCHASE THIS ONE. THE DEALER CLAIMS TO KNOW NOTHING ABOUT ANY PROBLEMS. *TR

  • Filed Feb 2012

    DEFROSTERS DONT WORK IT CREATES A VERY REAL SAFTY HAZARD TRUCK IS UNDRIVABLE WHEN DEFROTERS ARE NEEDED. *TR

  • Filed Dec 2011

    AT TEMPS STARTING AROUND 35 DEGREES THE DEFROSTER STOPS WORKING AND THE INSIDE WINDOWS FOG UP LEAVING NO VISIBILITY AT ALL. SO FAR THE ONLY WAY TO CLEAR IT IS TO OPEN WINDOWS AND WAIT. NOT GOOD WHEN ITS COLD. MOISTURE BUILDS UP LIKE A STEAMY SHOWER ON A MIRROR. I HAVE READ LOTS OF COMPLAINTS ABOUT THE SAME ISSUE AND IF THERE ISN'T A RECALL TO FIX THEN THERE SHOULD BE LAWSUITS FILED AGAINST CHEVROLET AND THIS WEB SITE FOR NOT TAKING ACTION. OR ARE WE ALL SUPPOSED TO WAIT UNTIL PEOPLE START DYING IN ACCIDENTS FIRST? *TR

  • Filed Feb 2011

    TL*THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DEFROSTER WAS DEFECTIVE. THE DEALER WAS CONTACTED WHO ONLY PROVIDED A TEMPORARY FIX TO THE PROBLEM BY REPROGRAMMING THE COMPUTER TO DIRECT MORE AIR TO THE SIDE WINDOWS AND APPLIED DUCK TAPE ON THE GRILL NEXT TO THE WINDSHIELD. THE MODIFICATIONS DID NOT WORK. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 7,300. UPDATED 03/15/11*LJ UPDATED 1/4/11 *CN

  • Showing the 5 most recent of 6.
• Steering6

  • Filed Jan 2015

    I WENT TO PARK THE TRUCK THE STEERING WAS HARD AND THE ENGINE ALMOST DIED. I TOOK THE TRUCK TO MONTGOMERY . CHEVORLET ,LOUISVILLE KY. 40213. THEY SAID THAT THE THROTTLE BODY NEEDED CLEANING. I PAID $220.77 TO HAVE IT CLEANED. IT DIDN'T HELP. THE STEERING IS THE SAME AS BEFORE. IM STILL DRIVING IT. JAN.2, 2015. *TR

  • Filed Sep 2014

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE STEERING CONTROL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 41,000. UPDATED 11/24/14*LJ

  • Filed Mar 2014

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. THE CONTACT STATED THAT BOTH INTERIOR DOOR HANDLES BECAME DETACHED. THE CONTACT ALSO MENTIONED THAT VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURES. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. *TR

  • Filed Jun 2013

    AT LOW RPM'S AS IN PARKING THE POWER STEERING FAILS TO WORK. THE DEALER PRESSURE TESTED IT AN FOUND NOTHING WRONG, BUT THE PROBLEM IS ALWAYS THERE WHEN YOU ACTUALLY DRIVE IT. *TR

  • Filed Feb 2012

    I WAS DRIVING 35MPH WHEN MY TRUCK LOST ITS STABILITY CONTROL AND DROPED ME FROM 35 TO 10 IN A MATTER OF SECONDS, AND THE CAR BEHIND ALMOST HIT MY TRUCK. THE POWER STEERING ALSO WAS TOUGH TO OPERANT. THE TRUCK HAS 44000 MILES ON IT. WHAT WOULD HAPPEN IF MY TRUCK WAS ON THE FREEWAY? *TR

  • Showing the 5 most recent of 6.
• Electronic Stability Control (esc)3

  • Filed Jan 2016

    WINTER OF 2014, SILVERADO WOULD ENGAGE IT'S STABILITRACK CONTROL. WHEN THIS HAPPENS IT SLOWS THE SPEED AT WHICH THE TRUCK COULD GO IF IT SENSED THE ROADS MAY BE ICY. THE TRUCK WOULD MOVE BUT VERY SLOWLY AND IT FELT AS IF YOU HAD NO CONTROL OVER IT. EVEN WHEN BRAKING IT SEEMED TO NOT WANT TO BRAKE. DANGEROUS IF IT FELT TO ENGAGE WHILE ON THE ROAD. WE REMOVED THE FUSE THAT WAS ASSOCIATED TO THE STABILITRACK AND FOR A MOMENT WORKED. THEN WHILE SEARCHING ON YOU TUBE, WE FOUND THAT A SENSOR WAS REPLACED ON OTHER TRUCKS. WE REPLACED THE SENSOR AND IT STOPPED IT. TRUCK HAS BEEN GOOD UNTIL THIS WINTER 2015-2016. NOW THE INTERNAL TEMPERATURE OF THE TRUCK HAS TO BE AT LEAST 33 DEGREES OR HIGHER IN ORDER FOR IT TO START IN THE MORNINGS. OTHERWISE IT IS DEAD. I HAVE TO GET RIDES TO WORK, SINCE I WORK IN TOWN, I AM ABLE TO HAVE SOMEONE DRIVE ME BACK HOME BETWEEN 9AM AND 10AM TO COME GET MY TRUCK, CAUSE BY THAT TIME IT USUALLY IS WARM ENOUGH FOR IT TO START. UNLESS THE WHOLE DAY IS GOING TO BE BELOW 32 DEGREES, WELL THEN I AM JUST [XXX] OUT OF LUCK! THERE ARE NO RECALLS, BUT I KNOW I CAN'T BE THE ONLY ONE WHO IS HAVING THIS PROBLEM. YOU TUBE SHOWS MANY VIDEOS WITH THESE TRUCKS AND HOW AFTER THEY DO ONE THING, IT WORKS,THEN THEY HAVE TO DO ANOTHER AND ANOTHER. I THINK THAT GM NEEDS TO FIX THESE ISSUES FOR FREE. IT SHOULD BE A RECALL. I JUST CAN'T BE DISHING OUT MONEY WHENEVER THE TRUCK DECIDES IT WANTS TO NOT WORK, GM HAS TO KNOW EXACTLY WHAT IS WRONG, INSTEAD OF JUST SAYING ONE THING AND THEN ANOTHER TO GET OUR MONEY. WE ARE ALREADY PAYING FOR THE TRUCK MONTHLY, DON'T THINK GM IS HURTING FOR MONEY. GM DO SOMETHING ABOUT THIS!!!! I HAVE ALWAYS BEEN A LOYAL CHEVROLET CONSUMER, MY THOUGHTS ARE CHANGING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed Dec 2014

    WHILE DRIVING TO WORK IN HEAVY TRAFFIC, MY 2010 CHEVROLET SILVERADO WITH 27,000 MILE SUDDENLY LOST POWER AND SLOWED FROM 50MPH TO 25MPH IN A MATTER OF SECONDS. DUE TO THE EXTREME REDUCTION IN SPEED WITH OUT MY BRAKE LIGHTS BEING ENGAGED, A VEHICLE FOLLOWING ME HAD TO MAKE AN EMERGENCY MANEUVER, TURN IN THE RIGHT LANE, AND ALMOST STRUCK A THIRD VEHICLE. THREE WARNING MESSAGES WERE GIVEN THAT INCLUDED, ENGINE POWER REDUCED, TRACTION CONTROL OFF AND SERVICE STABILITRACK. THE VEHICLE STARTED TO RUN EXTREMELY ROUGH AND I PULLED INTO A PARKING LOT. WHILE IN THE PARKING, LOT I RESEARCHED THE ABOVE LISTED MESSAGES AND FOUND THAT SEVERAL OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM THAT HAS BEEN LINKED TO THE THROTTLE BODY SYSTEM AND THE INTAKE. I THEN RESEARCHED IF ANY RECALLS HAVE BEEN ISSUED FOR THIS VEHICLE. I FOUND THAT A SERVICE BULLETIN WAS ISSUED BUT NOT A RECALL. I WAS ALSO SURPRISED THAT THIS ISSUE APPEARS TO HAVE NOTHING TO DUE WITH STABILITRACK. I THEN LIMPED THE VEHICLE HOME AT 20 MPH. WHEN THE VEHICLE WOULD SHIFT FROM FIRST TO SECOND GEAR IT WOULD LUNG FORWARD VIOLENTLY. I LATER CALLED THE PITRE GMC, IN ALBUQUERQUE NM, AND SPOKE WITH A SERVICE REPRESENTATIVE. I ASKED HIM IF A RECALLED HAD BEEN ISSUED FOR THESE VEHICLES IN REFERENCE TO THIS TYPE OF INCIDENT. HE STATED THAT HE DID NOT KNOW OF A RECALL BUT I COULD DRIVE IT DOWN TO THEIR SERVICE DEPARTMENT AND THEY COULD CHECK THE CODES ON IT. I WAS SURPRISED BY HIS RESPONSE INSTRUCTING ME TO DRIVE AN UNSAFE VEHICLE. I BELIEVE THIS ISSUE NEEDS TO BE ADDRESSED DUE TO THE LIKELIHOOD OF A MOTOR VEHICLE CRASH THAT COULD RESULT IN SEVER INJURY OR DEATH. HOPEFULLY GM AND NHTSA WILL NOT WAIT UNTIL THERE ARE NUMEROUS DEATHS TO ADDRESS THIS PROBLEM. THIS IS POTENTIALLY AS DANGEROUS AS THE IGNITION SWITCH ISSUE THAT KILLED SEVERAL PEOPLE. I AM A GENERATIONAL CHEVROLET CONSUMER, BUT THAT WILL PROBABLY CHANGE.

  • Filed Feb 2012

    I WAS DRIVING 35MPH WHEN MY TRUCK LOST ITS STABILITY CONTROL AND DROPED ME FROM 35 TO 10 IN A MATTER OF SECONDS, AND THE CAR BEHIND ALMOST HIT MY TRUCK. THE POWER STEERING ALSO WAS TOUGH TO OPERANT. THE TRUCK HAS 44000 MILES ON IT. WHAT WOULD HAPPEN IF MY TRUCK WAS ON THE FREEWAY? *TR

• Engine And Engine Cooling3

  • Filed Oct 2014

    WE WERE DRIVING OUR 2010 CHEVY SILVERADO (WITH 11,951 MILES ON IT) ON THE FREEWAY IN THE HOV LANE AT APPROXIMATELY 70 MPH. THE CRUISE CONTROL WAS ON. WITHOUT WARNING, THE TRUCK JUMPED 3 TIMES AND THEN APPARENTLY THE ENGINE JUST SHUT OFF. THERE WAS NO ACCELERATION, NO POWER STEERING OR POWER BRAKES. ONCE THE TRUCK CAME TO A STOP, WE TRIED TO START IT AGAIN. THE STARTER TURNED BUT THE TRUCK WOULD NOT START. AFTER APPROXIMATELY 10 MINUTES, WE WERE ABLE TO GET THE TRUCK STARTED AND MOVED TO A SAFE LOCATION. THEN WE CALLED AND HAD IT TOWED TO A LOCAL CHEVY DEALER. THE REPORT WE GOT BACK IS AS FOLLOWS: " PERFORM SYSTEM CHECKS, SCAN CHECK SHOWS NO CODES STORED IN ANY MODULES. ROAD TEST MULTIPLE TIMES WITHOUT FAILURE, LET RUN IN STALL FOR 3 HOURS. NO STALL EVER OCCURRED. NO REPAIR REQUIRED AT THIS TIME." I QUESTIONED THE MECHANIC ABOUT CHECKING FUEL SYSTEM AND HE SAID SINCE IT WAS WORKING THERE WAS NOTHING TO CHECK. SO WE HAVE NO IDEA WHAT HAPPENED TO THE TRUCK, BUT WE ARE AFRAID TO DRIVE IT. THE INCIDENT WAS A MAJOR INCONVENIENCE TO US, BUT MORE IMPORTANT, IT WAS AN EXTREMELY DANGEROUS SITUATION. WE ARE FORTUNATE THAT NO ACCIDENT OCCURRED AND THAT NO ONE WAS INJURED. *TR

  • Filed Oct 2014

    SUBMISSION FROM CONSTITUENT RE GM ISSUES (FULL DOCUMENT NOT IMAGED). *SMD THE CONSUMER STATED THE CHECK ENGINE AND TRACTION CONTROL LIGHT ILLUMINATED. THE #7 CYLINDER AND HEAD GASKET WERE REPLACED. THE RIGHT REAR SPRING WAS BROKEN. THE VEHICLE WAS CONSUMING EXCESSIVE AMOUNTS OF OIL. THE VEHICLE WOULD ACCELERATE, WHEN THE CONSUMER WAS ATTEMPTING TO SLOW DOWN AND THE NUMBER 1 AND 3 CYLINDERS WERE MIS-FIRING.*JB

  • Filed Sep 2014

    ENGINE AND ELECTRICAL SYSTEM SHUTS ITSELF OFF, THIS HAS HAPPENED MORE THAN TWENTY TIMES SINCE WE HAVE OWNED THIS VEHICLE AND GM JUST IGNORES IT. *TR

• Fuel/Propulsion System2

  • Filed Mar 2015

    VEHICLE LOST POWER, ALL WARNING LIGHTS ON DASH LITE UP. MESSAGE ON DASH READ "REDUCED ENGINE POWER" SPEED REDUCED TO APPROXIMATELY 15 MPH WITH NO ACCELERATION. AFTER STOPPING AT A REPAIR FACILITY NO OBD CODES APPEARED AND ON RESTART VEHICLE OPERATED NORMALLY. A SECOND INCIDENT OCCURRED IN LATE FEBRUARY WHILE TURNING A CORNER. SAME SYMTOMS BUT AT MUCH MORE DANGEROUS LOCATION. *TR

  • Filed Oct 2012

    ENGINE,POWERTRAIN AND ELECTRICAL SHUT DOWN, FUEL SHOWS EMPTY WHEN FULL, HAS HAPPENED NINE TIMES WHILE AT SPEED. HAVE TO COAST TO STOP WHERE EVER ROOM CAN BE FOUND, TURN KEY TO OFF AND WAIT THEN RESTART. *TR

• Service Brakes2

  • Filed Nov 2014

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14E036000 (SERVICE BRAKES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Filed Jul 2014

    RIGHT AFTER I BOUGHT THE TRUCK IN 2010 I NOTICE RIGHT OFF MY BRAKES WEREN'T WORKING RIGHT .SO I GOT IN TOUCH WITH THE DEALERSHIP AND THEY TOLD ME TO BRING IT IN I TOOK THE TRUCK IN AND THEY HAD ONE OF THEIR EMPLOYEE TO TAKE IT FOR A DRIVE AROUND TOWN HE CAME BACK AND SAID NOTHING WAS WRONG BUT I STILL HAD THE PROBLEM SO ICALLED THEM BACK AGAIN AND THEN THEY TOLD ME TO GET IN TOUCH WITH GENERAL MOTORS SO ICALLED THEM AND TALK TO 2 DIFFERENT PEOPLE THERE AND THEN GENERAL MOTORS CALLED RAMEY CHEVROLET IN RICHLAND VA AND THEY TOLD GENERAL MOTOR THAT WHERE WELIVE IN THE MOUNTAINS THAT IT WOULD CAUSE THE BRAKES TO DO THAT BUT THE ONLY MOUNTAIN I HAVE TO CROSS IS THE ONE GOING TO THE DEALERSHIP BUT IT NOT A HIGH ELEVATION TO CLIMB TO WHERE I WOULD HAVE TO USE MY BRAKES ALOT AND THIS IS NOT THE ONLY PROBLEM I HAVE HAD OUT OF MY TRUCK THEY HAD TO PUT SOME SENSORS ON THE MOTOR BECAUSE THE TRUCK JUST UP AND QUIT ON ME COMING HOME ONE EVENING AND I HAVE HAD TO HAVE SOME NEW RUBBER SEALS PUT AROUND THE DOORS DUE TO WATER COMING IN AND CAUSING MY FLOOR BOARD TO RUST OUT AND I HAVE ALL MY PAPER WORK ON THE WORK I HAVE DONE ON IT MY TRUCK IS SUPPOSE TO BE STILL UNDER WARRANTY AND THIS HAS ALL HAPPEN IN THE FIRST YEAR I OWN THE TRUCK SINCERELY. *TR

• Suspension2

  • Filed Oct 2014

    SUBMISSION FROM CONSTITUENT RE GM ISSUES (FULL DOCUMENT NOT IMAGED). *SMD THE CONSUMER STATED THE CHECK ENGINE AND TRACTION CONTROL LIGHT ILLUMINATED. THE #7 CYLINDER AND HEAD GASKET WERE REPLACED. THE RIGHT REAR SPRING WAS BROKEN. THE VEHICLE WAS CONSUMING EXCESSIVE AMOUNTS OF OIL. THE VEHICLE WOULD ACCELERATE, WHEN THE CONSUMER WAS ATTEMPTING TO SLOW DOWN AND THE NUMBER 1 AND 3 CYLINDERS WERE MIS-FIRING.*JB

  • Filed Oct 2013

    SPARE TIRE HOIST BRACKET BROKE AND SPARE TIRE WAS SWINGING LOOSELY UNDER REAR OF TRUCK. FURTHER INVESTIGATION REVEALED SEVERAL STRESS CRACKS IN BRACKET SURROUNDING THE BOLT HOLE. IF TIRE BRACKET WOULD HAVE BROKE OFF TIRE WOULD DROP TO PAVEMENT AND BECOME A ROAD HAZARD. SOURCES AT DEALER INDICATED THEY HAD NO BULLETINS ON THIS ITEM BUT KNEW OF SOME PEOPLE WHO HAD LOST THEIR SPARE TIRES. I STILL HAVE THE PARTS. *TR

• Traction Control System2

  • Filed Oct 2014

    SUBMISSION FROM CONSTITUENT RE GM ISSUES (FULL DOCUMENT NOT IMAGED). *SMD THE CONSUMER STATED THE CHECK ENGINE AND TRACTION CONTROL LIGHT ILLUMINATED. THE #7 CYLINDER AND HEAD GASKET WERE REPLACED. THE RIGHT REAR SPRING WAS BROKEN. THE VEHICLE WAS CONSUMING EXCESSIVE AMOUNTS OF OIL. THE VEHICLE WOULD ACCELERATE, WHEN THE CONSUMER WAS ATTEMPTING TO SLOW DOWN AND THE NUMBER 1 AND 3 CYLINDERS WERE MIS-FIRING.*JB

  • Filed Sep 2014

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE STEERING CONTROL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 41,000. UPDATED 11/24/14*LJ

• Wheels2

  • Filed Oct 2013

    SPARE TIRE HOIST BRACKET BROKE AND SPARE TIRE WAS SWINGING LOOSELY UNDER REAR OF TRUCK. FURTHER INVESTIGATION REVEALED SEVERAL STRESS CRACKS IN BRACKET SURROUNDING THE BOLT HOLE. IF TIRE BRACKET WOULD HAVE BROKE OFF TIRE WOULD DROP TO PAVEMENT AND BECOME A ROAD HAZARD. SOURCES AT DEALER INDICATED THEY HAD NO BULLETINS ON THIS ITEM BUT KNEW OF SOME PEOPLE WHO HAD LOST THEIR SPARE TIRES. I STILL HAVE THE PARTS. *TR

  • Filed May 2012

    TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO WITH NITTO DUNE GRAPPLER TIRES, SIZE 315/70/R17. THE CONTACT STATED THAT THERE WAS A CRACK IN THE RIM OF THE TIRES. THE CONTACT HAD NOT STRUCK ANY MAJOR BUMPS OR POT HOLES THAT COULD HAVE CONTRIBUTED TO THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE TIRE FAILURE. THE FAILURE MILEAGE WAS 42,344. THE DOT NUMBER WAS UNAVAILABLE.

• Vehicle Speed Control1

  • Filed Oct 2014

    SUBMISSION FROM CONSTITUENT RE GM ISSUES (FULL DOCUMENT NOT IMAGED). *SMD THE CONSUMER STATED THE CHECK ENGINE AND TRACTION CONTROL LIGHT ILLUMINATED. THE #7 CYLINDER AND HEAD GASKET WERE REPLACED. THE RIGHT REAR SPRING WAS BROKEN. THE VEHICLE WAS CONSUMING EXCESSIVE AMOUNTS OF OIL. THE VEHICLE WOULD ACCELERATE, WHEN THE CONSUMER WAS ATTEMPTING TO SLOW DOWN AND THE NUMBER 1 AND 3 CYLINDERS WERE MIS-FIRING.*JB

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.