2014 Chevrolet Silverado 3500HD

What owners should know

Covers 2011–2014 · 6.6L Duramax LML diesel and 6.0L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2014 Chevrolet Silverado 3500HD. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Duramax LML fuel pump (CP4) failure

  Best left to a shop

  Signs: Sudden stalling or no-start, low fuel pressure codes such as P0087.

  Fix: Prevention: change the fuel filter on schedule and buy fuel from busy stations. Some owners replace the CP4 with a different pump design as prevention. A failed pump usually means a full fuel system replacement at a diesel shop.

  Shop: Duramax fuel filterShop: Duramax CP3 conversion kit▶ How-to videos

• DEF heater and NOx sensor problems

  Moderate DIY

  Signs: 'Poor DEF quality' or reduced power messages, check engine light.

  Fix: Scan for codes. Common fixes are a NOx sensor or the DEF heater and tank assembly.

  Shop: Duramax NOx sensorShop: Duramax DEF heater▶ How-to videos

• Worn idler arm and pitman arm

  Moderate DIY

  Signs: Loose, wandering steering, clunks, play in the steering wheel.

  Fix: Replace the idler arm and pitman arm, and check tie rods. Many owners add an idler arm support brace. Get an alignment afterward.

  Shop: idler armShop: pitman armShop: idler arm support kit▶ How-to videos

• Cracked dashboard

  Easy DIY

  Signs: Cracks across the dash top, especially near the passenger airbag.

  Fix: Cover it with a molded dash cover or replace the dash pad. Make sure a cover doesn't block the airbag.

  Shop: dash cover▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V054000

  General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  Risk and fix

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

• Equipment

  Apr 2018 · #18V267000

  General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk and fix

  Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

  Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

• Fuel System, Gasoline:Storage:Auxillary Tank

  Oct 2017 · #17V664000

  General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

  Risk and fix

  Risk: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

  Fix: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Power Train37

  3 involved a crash

  • Filed Apr 2016

    HERE'S MY STORY FOR THOSE THAT WILL LISTEN. I PURCHASED THE VEHICLE BRAND NEW AND A FEW DAYS LATER I MENTIONED TO THE SALESMAN THAT IT DROVE UNUSUAL AND HE REPLIED THAT IT COULD BE FROM SITTING ON THE LOT...SO I WAITED FOR THE FIRST SCHEDULED MAINTENANCE AND LET THEM KNOW THAT THERE WAS SOMETHING NOT RIGHT WITH THE SHIFTING OF THE VEHICLE. I NOTED THAT IT WAS LOUD CLUNKING AT DOWNSHIFT FROM 3RD TO 2ND GEAR AND ALSO A CLUNK SHIFT WHEN THE VEHICLE APPROACHES A COMPLETE STOP. THE DOWNSHIFT IS SO HARD THAT IT IS FELT IN THE BRAKE PEDAL. THIS IS THE PART TO ME THAT RAISES THE SAFETY CONCERN. THE RESPONSE WAS THAT THEY CHECKED IT AND THAT EVERYTHING WAS NORMAL. I WAS INFORMED THAT IT SHOULD GET SMOOTHER AS IT BREAK IN. THEY WENT ON TO SAY IF I BRING THE VEHICLE IN FOR THE SAME ISSUE AND NOTHING IS FOUND THAT I WOULD HAVE TO PAY A DIAGNOSTIC FEE. SO NOW AT APPROX. 20,000 MILES AND I CONTACTED GENERAL MOTORS. THEY AGREED FOR MORE DIAGNOSTIC AND NOW THERE IS A TECHNICAL SERVICE BULLETIN THAT STATES THAT IT IS A NORMAL CHARACTERISTIC OF THE VEHICLE. NOW THE VEHICLE HAS FEELS LIKE IT GOT WORSE AND DRIVES TERRIBLE AND UNSAFE. MEANWHILE THERE ARE COMPLAINTS ABOUT THIS SAME PROBLEM ON THE INTERNET AND NOBODY HAS DONE ANYTHING ABOUT IT. IT'S FUNNY THAT 2016 SILVERADO IS THE SAME TRUCK BUT WITHOUT THE PROBLEM. GM NEEDS TO MAKE GOOD ON THEIR PRODUCTIONS MISTAKE AND SUPPORT THERE PRODUCT. SILVERADO DRIVERS EXPERIENCING THE SAME CONDITION SHOULD COMPLAIN TO MAKE MANUFACTURERS RESPONSIBLE. PLEASE INVESTIGATE!!!!!!!!!!!!

  • Filed Mar 2016

    TRANSMISSION CLUNKS ON DOWNSHIFT(SEEMS LIKE 3RD TO 2ND SHIFT) LOUD ENOUGH THAT PEOPLE THINK I RAN OVER OR HIT SOMETHING. DEALER SAYS ITS NORMAL AND THEY ALL DO IT!

  • Filed Feb 2016

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO HAVING THE VEHICLE REPAIRED FOR A MANUFACTURER RECALL CONCERNING THE 4 WHEEL DRIVE FUNCTION ABILITY. ALSO, THE ENGINE CONTROL MODULE WAS REPROGRAMMED. SHORTLY AFTER THE REPAIR BY THE DEALER, THE VEHICLE MANUALLY SHIFTED INTO 4 WHEEL DRIVE WHEN IN REVERSE OR DRIVE AND WOULD NOT DISENGAGE IN INCLEMENT WEATHER. IN ADDITION, THE VEHICLE IDLED ROUGHLY, SHUTTERED, AND THEN STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION AND THE BATTERY WAS REPLACED. THE DEALER STATED THAT THERE WAS A FAULTY GROUND CONNECTION UNDER THE DASH PANEL. THE GROUND SURFACE WAS CLEANED AND THE WIRING WAS RE-GROUNDED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

  • Filed Feb 2016

    5/15 RADIO DISPLAY LOST POWER, RECURRED AT LEAST 3 OCCASIONS; 9/15 TRAILERING IN "TOW MODE" ON INTERSTATE AT 58 MPH WHEN VEHICLE SLOWED DOWN AND RPMS INCREASED WHEN STEPPING ON ACCELERATOR; HAD TO PULL OVER ONTO INTERSTATE SHOULDER AND STOP. VEHICLE BEGAN SHIFTING NORMALLY AGAIN- DEALER STATED THAT THEY UPDATED TRANSMISSION SHIFT POINTS AND TCM. 10/15 HARSH SHIFTING AND CLUNKING FROM RIGHT REAR WHEN TURNING RIGHT. 1/16 HARSH SHIFTING AND CLUNKING FROM RIGHT REAR WHEN TURNING - DEALER REPLACED "U JOINT" AND "ADJUSTED COMPUTER SHIFT POINTS. VEHICLE STILL HAS HARSH SHIFT AND CLUNK IN RIGHT REAR WHICH OCCURS DAILY.

  • Filed Oct 2015

    FIRE AND DEATH HAZARD . STRONG UNBEARABLE TOXIC SMELL ENTERING UP INTO CAB.

  • Showing the 5 most recent of 37.
• Steering21

  1 involved a crash

  • Filed Oct 2021

    The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at 10 MPH and making a turn, the vehicle inadvertently lost power steering and stopped on the side of the road by a curb. There were no warning lights illuminated. The contact stated the failure had been reoccurring while driving, almost causing the vehicle to crash into another vehicle. The vehicle was taken to the dealer who did not diagnose the vehicle and advised the contact that his VIN was not included in the recall for NHTSA Campaign Number: 17V414000 (STEERING). The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 82,100.

  • Filed Sep 2018

    WHEN TURNING THE POWER STEERING WILL SOMETIMES FAIL FOR A SECOND OR MORE,

  • Filed Dec 2017

    STEERING GETS VERY HARD TO TURN (LIKE WHEN THE ENGINE IF OFF) WHEN VEHICLE IS IN MOTION AND HAS HAPPENED ON MULTIPLE OCCASIONS OVER THE PAST YEAR OR MORE. WHEN IT'S HAPPENED IT'S BEEN DIFFICULT TO CONTROL THE VEHICLE AND THE DEALERSHIP I TAKE IT TO DOESN'T THINK IT'S SOMETHING CHEVROLET IS GOING TO RESOLVE UNDER WARRANTY SINCE THEY HAVE NOT BEEN ABLE TO REPEAT THE PROBLEM THEMSELVES AT THEIR SHOP. I WORRY THAT IT WILL COME UP AT AN INOPPORTUNE TIME CAUSING A POSSIBLE ACCIDENT.

  • Filed Jan 2016

    BETWEEN THE ROAD SPEEDS OF 45-65 MPH THE VEHICLE VIBRATES THE FRONT END SHAKES THE VEHICLE DOES IT IN ANY ROAD CONDITION AND WEATHER THE VEHICLE HAS BEEN TO THE DEALER TWICE AND TIRES BALANCED AND ROTATED 3 TIME TO NO AVAIL

  • Filed Jan 2016

    DRIVING HOME ON THE HIGHWAY GOING 65 MPH I TRIED TO TURN FOLLOWING THE ROAD AND THE STEERING WOULD NOT MOVE, I FORCED IT TO TURN WHILE SLOWING DOWN AND ALMOST RAN INTO A DITCH.

  • Showing the 5 most recent of 21.
• Electrical System21

  4 involved a crash

  • Filed Mar 2021

    VEHICLE PARKED AT MY HOME, STARED REMOTELY TO DEFROST. UPON ENTERING SMELLED SLIGHT SMOKE SMELL. NOTICED RIGHT SIDE OF REAR SLIDING WINDOW HAD SHATTERED.CHECKED ON LINE FOR POSSIBLE ISSUES, RECALL IN CANADA. ALSO FOUND PROGRAM N192265660 FROM G.M.. SERVICING DEALER CONTACTED GM, THEY WON'T DO ANYTHING ABOUT ISSUE. LUCKILY NO ONE WAS IN REAR SEAT WHERE THEY PROBABLY WOULD HAVE BEEN HIT WITH SHATTERED GLASS. APPEARS ELECTRICAL ISSUE CAUSED GLASS TO SHATTER.

  • Filed Mar 2016

    WHY CAN,T THE DEALERSHIP FIND THE PROMBLE

  • Filed Feb 2016

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO HAVING THE VEHICLE REPAIRED FOR A MANUFACTURER RECALL CONCERNING THE 4 WHEEL DRIVE FUNCTION ABILITY. ALSO, THE ENGINE CONTROL MODULE WAS REPROGRAMMED. SHORTLY AFTER THE REPAIR BY THE DEALER, THE VEHICLE MANUALLY SHIFTED INTO 4 WHEEL DRIVE WHEN IN REVERSE OR DRIVE AND WOULD NOT DISENGAGE IN INCLEMENT WEATHER. IN ADDITION, THE VEHICLE IDLED ROUGHLY, SHUTTERED, AND THEN STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION AND THE BATTERY WAS REPLACED. THE DEALER STATED THAT THERE WAS A FAULTY GROUND CONNECTION UNDER THE DASH PANEL. THE GROUND SURFACE WAS CLEANED AND THE WIRING WAS RE-GROUNDED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

  • Filed Dec 2015

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART AND THE STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE ANTI- THEFT MODULE AND THE STEER-ASSIST NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. UPDATED 04/08/16*LJ

  • Filed Dec 2015

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE ENGINE STALLED AND CAUSED THE VEHICLE TO CRASH INTO A FIRE HYDRANT. THE VEHICLE WAS ABLE TO RESTART. NO POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

  • Showing the 5 most recent of 21.
• Engine17

  1 involved a crash · 1 involved a fire

  • Filed Mar 2016

    TRUCK GOT HOT AND ENGINE POWER REDUCTION LIGHT CAME ON ALSO CHECK ENGINE LIGHT. MESSAGE RESET WHEN TURNED OFF AND RESTARTED BUT CHECK ENGINE LIGHT STILL ON AND TRUCK RUNS HOT. POWER REDUCTION WAS WHILE I WAS ON HIGHWAY AND TRUCK WOULD NOT GO ABOVE 1000 RPM

  • Filed Feb 2016

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO HAVING THE VEHICLE REPAIRED FOR A MANUFACTURER RECALL CONCERNING THE 4 WHEEL DRIVE FUNCTION ABILITY. ALSO, THE ENGINE CONTROL MODULE WAS REPROGRAMMED. SHORTLY AFTER THE REPAIR BY THE DEALER, THE VEHICLE MANUALLY SHIFTED INTO 4 WHEEL DRIVE WHEN IN REVERSE OR DRIVE AND WOULD NOT DISENGAGE IN INCLEMENT WEATHER. IN ADDITION, THE VEHICLE IDLED ROUGHLY, SHUTTERED, AND THEN STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION AND THE BATTERY WAS REPLACED. THE DEALER STATED THAT THERE WAS A FAULTY GROUND CONNECTION UNDER THE DASH PANEL. THE GROUND SURFACE WAS CLEANED AND THE WIRING WAS RE-GROUNDED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

  • Filed Dec 2015

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE ENGINE STALLED AND CAUSED THE VEHICLE TO CRASH INTO A FIRE HYDRANT. THE VEHICLE WAS ABLE TO RESTART. NO POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

  • Filed Oct 2015

    I OWN A 2014 CHEVROLET SILVERADO 1500. WHILE TRAVELING T A A LOW RATE OF SPEED/UNDER 40 MPH, THERE IS A SUDDEN LOSS OF POWER. THE VEHICLE HESITATES NUMEROUS TIMES AND STALLS. THE VEHICLE ALMOST SHUTS OFF BUT RECOVERS JUST BEFORE SHUTTING OFF AND THE START OF LOSING POWER THE VEHICLE JUMPS AND STOPS. CALLED DEALER SERVICE DEPARTMENT AND WAS TOLD THERE ARE NO RECALLS FOR MY VEHICLE. THIS PROBLEM STARTED ALMOST FROME WEEK ONE AFTER PURCHASE UNTIL THIS DATE OF REPORTING.

  • Filed Sep 2015

    PURCHASED A NEW 1500 IN MAY OF 2014 AND A FEW MONTHS LATER NOTICED THE ENGINE HAS A RANDOM MISS BOTH WHILE DRIVING AS WELL AS AT IDLE. WILL EXPERIENCE A SIGNIFICANT JERK AND WILL ALSO HESITATE TO PICK UP SPEED SHORTLY AFTER EXPERIENCING THE JERK. I HAVE REPORTED THIS PROBLEM TO CHEVROLET ON NUMEROUS OCCASIONS, BUT ONLY HAVE 4 INVOICES (FROM 11/20/14-8/26/15) WITH THE COMPLAINT LISTED. EACH TIME CHEVROLET STATED NO PROBLEM FOUND OR PRESENT EXCEPT FOR THE MOST RECENT INVOICE DATED AUG. 26, 2015 IN WHICH AFTER CHEVROLET SERVICE MANAGER BECAME INVOLVED BECAUSE I COMPLAINED ABOUT AN UNRESOLVED ISSUE, HE DID STATE THAT THE PROBLEM WAS NOTICED BY A "SENIOR SERVICE TECHNICIAN" AND SINCE NO CODE WAS PRESENT TO DIAGNOSE OR CORRECT THE PROBLEM, GM WAS CONTACTED. WAS TOLD BY THE SERVICE MANAGER THAT GM STATED "THEY ARE AWARE OF THE CONCERN BUT AS YET HAVE NOT FORMULATED A REPAIR." I AM PRESENTLY STILL EXPERIENCING THE ISSUE, BUT SINCE GM HAS NOT "FORMULATED A REPAIR" FOR AN ISSUE THAT THEY ARE UNSURE OF THE CAUSE AND IN WHICH THEY FEEL "IS NOT A SAFETY ISSUE" I AM DRIVING A VEHICLE THAT COULD STALL AT ANY GIVEN TIME. BE SURE EACH COMPLAINT IS DOCUMENTED VIA INVOICE NUMBER AND MAKE SURE WHAT YOU ARE TOLD VIA PHONE AND OR IN PERSON IS WHAT IS STATED ON THE INVOICE.

  • Showing the 5 most recent of 17.
• Structure16

  2 involved a crash

  • Filed Jun 2021

    The contact owns a 2014 Chevrolet Silverado. The contact stated while entering their vehicle after a rainstorm, they noticed water leaking into the interior of the rear section of the vehicle. A puddle of water was on the floor. The contact stated the water seems to be seeping into the interior from the third rear brake light sealing from the outside of the vehicle. The vehicle was not diagnosed or repaired. The manufacture was not made aware of the failure. The failure mileage was 81,000.

  • Filed Apr 2016

    LARGE AMOUNT OF RUST AND CORROSION ON FRAME. ONLY 9000 MILES.

  • Filed Dec 2015

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT OBSERVED EXTENSIVE CORROSION ON THE FRONT OF THE VEHICLE'S FRAME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,200.

  • Filed Aug 2015

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE REAR FRAME WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,400.

  • Filed Mar 2015

    I BROUGHT MY TRUCK IN FOR A VIBRATION PROBLEM TO THE DEALERSHIP THAT I PURCHASED IT FROM. THE TRUCK WAS MUDDY AND THE DEALERSHIP TOLD ME THAT IT WAS FROM ALL THE MUD ON THE TRUCK. BUT THEY DID NOT EVEN WASH THE TRUCK AND TEST DRIVE IT. THEN I BROUGHT IT INTO A DIFFERENT DEALERSHIP TO HAVE IT CHECK FOR THE SAME THING. THEY FORCED BALANCE MY TRUCK AND THEY FOUND SOMETHING SO THEY ROTATED MY DRIVE SHAFT 180 DEGREES AND SAID IT WAS FIXED. ABOUT 30 DAYS LATER IT STARTED AGAIN AND BROUGHT IT BACK TO BE CHECKED. THEY FORCED BALANCE IT AGAIN AND FOUND A BAD TIRE SO THEY REPLACED THE ONE TIRE WHILE THE OTHER THREE TIRE HAD ABOUT 12,000 MILES ON THEM. SO IT HAPPENED AGAIN SO BROUGHT IT AGAIN FOR THE 4TH TIME FOR THE SAME PROBLEM. THEY AGAIN FORCED BALANCED THE TRUCK AND COULD NOT PIN POINT THE PROBLEM SO THE SERVICE MANGER TOOK A 2015 SILVERADO 1500 AND TOOK OFF THE TIRES AND RIMS AND PUT IT ON MY TRUCK. NOT DIDN'T FIX IT SO THEY PUT ALL NEW SHOCKS AND STROUTS ON IT AND TOLD ME IT WAS FIXED AND THEY WANTED TO BRING THE TRUCK TO MY HOME AND I DECLINED AND I WANTED TO TEST DRIVE THE TRUCK. I DROVE THE TRUCK WITH THE SERVICE MANAGER AND FOUND THAT IT DIDN'T CHANGE ANYTHING.SO I ASKED HIM THAT I WANTED AN APPOINTMENT WITH THE DISTRICT MANAGER OF GM. SO WHEN I MEET WITH HIM IN THE SERVICE MANAGERS OFFICE WITH THE SERVICE MANAGER. THE FIRST THING OUT OF THE DISTRICT MANAGERS WAS I AM HERE TO HELP YOU AND THE SHOWED HIS TRUE SELF. WITHIN THE FIRST 9 MINUTES HE ASKED ME HOW I WOULD FIX THE PROBLEM AND THEN HE TOLD ME TO HIRE AN ATTORNEY. BECAUSE THAT WAS THE ONLY WAY YOU ARE GOING TO GET THE TRUCK BOUGHT MAKE FROM GM. AFTER I LEFT THE OFFICE AFTER 9 MINUTES I TRIED TO MAKE AN APPOINTMENT AT THE DEALERSHIP I BOUGHT THE TRUCK AND I HAD AN APPOINTMENT THE FOLLOWING DAY. THE SAME DAY THE DEALERSHIP INFORMED THAT NIGHT THAT THEY COULDN'T SEE OR WORK ON MY TRUCK I CALLED GM CUSTOMER SERVICE. *TR

  • Showing the 5 most recent of 16.
• Suspension12

  1 involved a crash

  • Filed Apr 2016

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR OF THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE CONTACT REPLACED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS A KNOWN ISSUE WITHOUT A REMEDY. THE VIBRATION BECAME WORSE, CAUSING MOTION SICKNESS FOR THE DRIVER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A KNOWN ISSUE AND THAT THE REMEDY WAS NOT WORKED OUT YET. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS LESS THAN 3,000. UPDATED 06/17/16*LJ *TR

  • Filed Jan 2016

    BETWEEN THE ROAD SPEEDS OF 45-65 MPH THE VEHICLE VIBRATES THE FRONT END SHAKES THE VEHICLE DOES IT IN ANY ROAD CONDITION AND WEATHER THE VEHICLE HAS BEEN TO THE DEALER TWICE AND TIRES BALANCED AND ROTATED 3 TIME TO NO AVAIL

  • Filed Oct 2015

    THE VEHICLE HAS AN ESTABLISHED, MEASUREABLE AND DOCUMENTED VIBRATION PROBLEM THAT RANDOMLY INCREASES & DECREASES IN APPLITUDE & FREQUENCY AT ALL SPEEDS. GM IS UNABLE TO RESOLVE AFTER 12 DEALER ATTEMPTS TO ADDRESS, INCLUDING MULTIPLE SETS OF TIRES, REAR DIFFERENTIAL, DRIVE SHAFTS AND SHOCK ABSORBERS ALL FAILING TO RESOLVE THE ISSUE. GM STATED VIBRATION IS INHERENT TO THE DESIGN AND NO FURTHER ACTION NEEDED OR WILL BE TAKEN EVER FOR VIBRATION, REGARDLESS OF CIRCUMSTANCE. SUCH A VIBRATION IS A SIGNIFICANT SAFETY DEFECT BECAUSE IT IS ESSENTIALLY LIKE CUTTING WIRES TO WARNING TELL-TALES BY REMOVING A DRIVER'S ABILITY TO DISCERN TIRE/SUSPENSION/POWERTRAIN/STEERING PROBLEMS THAT CAN ONLY BE IDENTIFIED BY FEELING A VIBRATION (SUCH AS A LOOSE WHEEL OR DAMAGED SUSPSENSION COMPONENTS) PRIOR TO A CATASTROPHIC EVENT, ESPECIALLY AT HIGH SPEEDS. NOT ONLY FOR THE VEHICLE OCCUPANTS, BUT ALSO FOR ANY ROAD USER WHEN IT RESULTS IN THE DRIVER LOOSING CONTROL OF THE VEHICLE. GM'S OWN ATTEMPTS TO FIX THE VEHICLE WITH THE LIST OF PARTS ABOVE IRREFUTABLY SUPPORTS THE INABILITY FOR A DRIVER TO IDENTIFY THE SOURCE OF A VIBRATION. IF EXPERIENCED TECHNICIANS AND SUBSEQUENT CORPORATE ENGINEERS CANNOT RECOGNIZE THE VIBRATION AS BEING DIFFERENT FROM WHEELS, SUSPENSION, POWERTRAIN; THEN A NORMAL DRIVER WILL HAVE NO SUCH WARNINGS AVAILABLE SHOULD A POTENTIALLY CATASTROPHIC SAFETY ISSUE BE PRESENT. FURTHER, SINCE GM REFUSES TO ADDRESS ANY FURTHER VIBRATION ISSUES WITH THIS VEHCILE, IT IS LIKE HAVE A AIRBAG WARNING TELL-TALE CONTINUOUSLY ILLUMINATED WHETHER OR NOT A PROBLEM EXISTS & GM STATING TO JUST LIVE WITH IT. IN OTHER WORDS, IF I GET A LOOSE WHEEL, I GUESS GM FIGURES I WILL KNOW IT WHEN IT FALLS OFF. IN ADDITION, TO SAFETY DEFECT DESCRIBED ABOVE, THE VIBRATION IS AN EXTREME SOURCE OF DRIVER DISTRACTION & DRIVER RAGE AS ATTEMPTS ARE MADE TO PRODUCE AND/OR REDUCE THE VIBRATION WHILE DRIVING.

  • Filed May 2015

    2014 SILVERADO SHAKES AT VARIOUS SPEEDS. HAS BEEN A PROBLEM SINCE THE DATE OF PURCHASE AND HAVE BEEN TOLD BY THE DEALERSHIP THAT THERE WAS NOTHING THEY COULD DO TO FIX IT. THERE HAVE BEEN COMPLAINTS OF THIS HAPPENING ON THE VEHICLE DATING BACK TO OCT. 2013, GM HAS BEEN AWARE THAT THE VEHICLE SHAKES AND THAT HAS NOT BEEN A RECALL ISSUED. DEALERSHIPS ARE STILL SELLING THE TRUCK KNOWING THAT THERE HAS BEEN NUMEROUS PROBLEMS REPORTED.

  • Filed May 2015

    I PURCHASED THE 2014 CHEVY SILVERADO CREW CAB LT TEXAS EDITION FROM RELIABLE CHEVROLET IN RICHARDSON, TX. IMMEDIATELY AFTER PURCHASING WITHOUT A TEST DRIVE IT NOTICED THAT THERE WAS A VIBRATION, STEERING PROBLEM, AND SCRATCHES ON THE BED.. BECAUSE IT WAS A DEMO OF WAS TOLD BY THE NEW CAR SALESMAN THAT THEY HAD MADE SURE THE VEHICLE WAS INSPECTED AND THAT THE SCRATCHES WERE SUPERFICIAL AND IT'S A DEMO SO THAT'S HOW IT IS. I SPOKE WITH THE BUSINESS MANAGER AND THEY PUT A SPAY IN BED LINER TO FIX THE SCRATCHES AND DID A BALANCE ON THE TIRE. I PICKED THE TRUCK UP AND THE STEERING AND VIBRATION PROBLEMS WERE STILL THERE. IT WENT BACK INTO THE SHOP AGAIN AND THEY COULDN'T DUPLICATE ANY PROBLEMS. THE STEERING IS ALMOST IMPOSSIBLE TO KEEP IN A STRAIGHT LINE IT SWERVES AS IF THE TRUCK HAD A FEW DRINKS. I TOLD THEM IT DON'T FEEL SAFE DRIVING IT AND I'M AFRAID I'M GOING TO HIT SOMEONE. I WILL NOT DRIVE IN THE MIDDLE LANES. I HAVE TO DRIVE ON EITHER FAR LEFT OR RIGHT LANES TO ALLOW FOR SWERVING. I COMPLAINED TO GM.. GOT EXCITED BECAUSE THEY SENT ME TO ANOTHER DEALERSHIP AND SAME THING HAPPENED.. WENT FOR A TEST DRIVE.. THEY FELT SOMETHING WRONG BUT MECHANICS CAN'T "DUPLICATE" THE PROBLEM. THEY SAID THEY TEST DROVE IT AGAIN BUT IN DON'T SEE HOW WHEN THE ROADS WERE ICED OVER. I CALLED GM AGAIN AND I'M AT A NEW DEALERSHIP THEY TEST DROVE IT WITH ME AND HEADED A NEW POPPING NOISE WHEN THE WHEELS IS TURNED AND FELT STEERING AND SUSPENSION ISSUE. THEY KEPT THE TRUCK BUT ONCE AGAIN NOT ABLE TO DUPLICATE. I'VE HAD A FEW LOANERS AND NONE OF THEM DRIVE LIKE MINE. THE TRUCK HAS ALSO HAD PROBLEMS WITH AC AND WHINY NOISE IN ENGINE. I'M WAS SUPPOSED TO PICK UP THE TRUCK TODAY BUT I COMPLAINED AND THEY WERE GOING TO TEST DRIVE IT AGAIN. THEY DON'T FACTOR IN THE TIME AND INCONVENIENCE OF HAVING TO TAKE OFF WORK PLUS GAS AND MILES IN TRYING TO GET THIS FIXED. NOT HAPPY WITH THIS TRUCK. *TR

  • Showing the 5 most recent of 12.
• Air Bags10

  7 involved a crash

  • Filed Jun 2021

    Takata recall. The contact owns a 2014 Chevrolet Silverado 3500. The contact received notification of NHTSA campaign number 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

  • Filed Oct 2017

    TL* THE CONTACT OWNED A 2014 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A GUARDRAIL AND A COUPLE OF TREES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT LEG, RIGHT EYE, AND TRAUMA TO THE HEAD, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO SHOP. THE CONTACT CALLED BRENENGEN CHEVROLET (608-786-0400, 990 WI-16, WEST SALEM, WI 54669) WHERE IT WAS CONFIRMED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS OFFERED A FEE. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

  • Filed Apr 2015

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STRUCK A DEER ON THE HIGHWAY. THE FRONT AND REAR AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

  • Filed Mar 2015

    TL* THE CONTACT OWNED A 2014 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT REACHED OVER TO TURN THE HEAT OFF AND THE VEHICLE WENT OFF THE ROAD, DOWN A HILL, AND INTO A DITCH. THE VEHICLE CONTINUED ON UNTIL IT CRASHED INTO A CABLE THAT WAS CONNECTED TO A TELEPHONE POLE. THE TELEPHONE POLE SPLIT IN HALF. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS BACK, KNEE, AND HIP THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,956.

  • Filed Jan 2015

    I WAS GOING NORTH WHEN A VEHICLE SUDDENLY STOPPED IN FRONT OF ME. I BRAKED AS QUICKLY AS POSSIBLE, THE 2014 CHEVY SILVERADO THAT I WAS DRIVING ONLY SLOWLY CAME TO A STOP. UNFORTUNATELY, I REARENDED ANOTHER VEHICLE. THANKFULLY I HAD NOT GOTTEN UP TO THE SPEED LIMIT (30MPH) AND WAS ONLY GOING 20MPH. MY TRUCK WOULD NOT BRAKE QUICKLY. NO SCREECHING TIRES, NO BLACK MARKS ON THE ROAD. THE STOP WAS SO SLOW THAT I HAD TIME TO TURN THE STEERING WHEEL AND ONLY DAMAGE PART OF MY FRONT END. THE GRILL, BUMPER, AND HOOD WERE SMASHED IN. NO AIRBAGS CAME OUT OF THE TRUCK, AND MY ONSTAR SERVICE SENSOR DID NOT GO OFF. AFTER COLLIDING WITH THE VEHICLE MY 2014 CHEVY SHUT OFF BY ITSELF. I HAD THE BRAKE STILL DEPRESSED & PUT THE TRUCK INTO PARK. *TR

  • Showing the 5 most recent of 10.
• Wheels9

  • Filed Jan 2016

    VIBRATION AT HWY SPEEDS, TIRES REBALANCED ROTATED AND BALANCED AT THREE DIFFERENT PLACES INCLUDING DEALER TWICE. ALL PLACES SAY TIRES R BAD BUT WILL NOT HELP IN REPLACING THEM UNLESS I BUY OTHER TIRES. THEY ONLY HAVE 15,000 MILES ON THEM. I FEEL GOODYEAR SHOULD REPLACE THESE TIRES.

  • Filed Jan 2016

    BETWEEN THE ROAD SPEEDS OF 45-65 MPH THE VEHICLE VIBRATES THE FRONT END SHAKES THE VEHICLE DOES IT IN ANY ROAD CONDITION AND WEATHER THE VEHICLE HAS BEEN TO THE DEALER TWICE AND TIRES BALANCED AND ROTATED 3 TIME TO NO AVAIL

  • Filed Oct 2015

    THE VEHICLE HAS AN ESTABLISHED, MEASUREABLE AND DOCUMENTED VIBRATION PROBLEM THAT RANDOMLY INCREASES & DECREASES IN APPLITUDE & FREQUENCY AT ALL SPEEDS. GM IS UNABLE TO RESOLVE AFTER 12 DEALER ATTEMPTS TO ADDRESS, INCLUDING MULTIPLE SETS OF TIRES, REAR DIFFERENTIAL, DRIVE SHAFTS AND SHOCK ABSORBERS ALL FAILING TO RESOLVE THE ISSUE. GM STATED VIBRATION IS INHERENT TO THE DESIGN AND NO FURTHER ACTION NEEDED OR WILL BE TAKEN EVER FOR VIBRATION, REGARDLESS OF CIRCUMSTANCE. SUCH A VIBRATION IS A SIGNIFICANT SAFETY DEFECT BECAUSE IT IS ESSENTIALLY LIKE CUTTING WIRES TO WARNING TELL-TALES BY REMOVING A DRIVER'S ABILITY TO DISCERN TIRE/SUSPENSION/POWERTRAIN/STEERING PROBLEMS THAT CAN ONLY BE IDENTIFIED BY FEELING A VIBRATION (SUCH AS A LOOSE WHEEL OR DAMAGED SUSPSENSION COMPONENTS) PRIOR TO A CATASTROPHIC EVENT, ESPECIALLY AT HIGH SPEEDS. NOT ONLY FOR THE VEHICLE OCCUPANTS, BUT ALSO FOR ANY ROAD USER WHEN IT RESULTS IN THE DRIVER LOOSING CONTROL OF THE VEHICLE. GM'S OWN ATTEMPTS TO FIX THE VEHICLE WITH THE LIST OF PARTS ABOVE IRREFUTABLY SUPPORTS THE INABILITY FOR A DRIVER TO IDENTIFY THE SOURCE OF A VIBRATION. IF EXPERIENCED TECHNICIANS AND SUBSEQUENT CORPORATE ENGINEERS CANNOT RECOGNIZE THE VIBRATION AS BEING DIFFERENT FROM WHEELS, SUSPENSION, POWERTRAIN; THEN A NORMAL DRIVER WILL HAVE NO SUCH WARNINGS AVAILABLE SHOULD A POTENTIALLY CATASTROPHIC SAFETY ISSUE BE PRESENT. FURTHER, SINCE GM REFUSES TO ADDRESS ANY FURTHER VIBRATION ISSUES WITH THIS VEHCILE, IT IS LIKE HAVE A AIRBAG WARNING TELL-TALE CONTINUOUSLY ILLUMINATED WHETHER OR NOT A PROBLEM EXISTS & GM STATING TO JUST LIVE WITH IT. IN OTHER WORDS, IF I GET A LOOSE WHEEL, I GUESS GM FIGURES I WILL KNOW IT WHEN IT FALLS OFF. IN ADDITION, TO SAFETY DEFECT DESCRIBED ABOVE, THE VIBRATION IS AN EXTREME SOURCE OF DRIVER DISTRACTION & DRIVER RAGE AS ATTEMPTS ARE MADE TO PRODUCE AND/OR REDUCE THE VIBRATION WHILE DRIVING.

  • Filed Sep 2015

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT WHEELS. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT IT COULD BE THE TIRES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6.

  • Filed Aug 2015

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT FAILED AND THE TIRES NEEDED TO BE REPLACED. IN ADDITION, THE DRIVE LINE NEEDED TO BE ALIGNED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600.

  • Showing the 5 most recent of 9.
• Service Brakes9

  4 involved a crash

  • Filed Jan 2016

    FRONT BRAKES WORE OUT ON BOTH OUTBOARD PADS. INBOARD PADS ARE ALMOST NEW.TRUCK HAS 32,000MI. I BOUGHT IT NEW. DEALER SAID CALIPERS WERE NOT SLIDING. I CHECKED THE BRAKES MYSELF AND FOUND THAT NOT TRUE. I REPLACED THE PADS AND ROTORS MYSELF AND TOOK PICTURES AND SAVED ALL PARTS. THERE MUST BE A REASON, AND I CAN'T BE THE ONLY ONE.

  • Filed Jan 2016

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING 35 MPH, THE BRAKES FAILED WITHOUT WARNING. THE BRAKE PEDAL BECAME STIFF AND UNRESPONSIVE. THE CONTACT HAD TO PLACE EXCESSIVE PRESSURE ON THE BRAKE PEDAL JUST TO GET THE VEHICLE TO SLOW DOWN. THE CONTACT ALSO STATED THAT THE BRAKES MADE A GRINDING NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 43,000.

  • Filed Dec 2015

    WHILE DRIVING MY 2014 CHEVY SILVERADO, I HAVE HAD 3 INSTANCES WHERE THE STABILITY CONTROL LIGHT CAME ON AND I SUDDENLY LOST LOST ALL STEERING AND BRAKES. WITHIN A 2-3 SECONDS THE CLUSTER AND RADIO WENT DEAD AND THEN THE ENGINE STOPPED. I HAD NO ABILITY TO CONTROL THE VEHICLE. I TOOK THE VEHICLE TO THE DEALER AND THEY STATED THE LOGS SHOWED 1 1/2 PAGES OF VEHICLE COMMUNICATIONS ERRORS INCLUDING LOSS OF COMMUNICATIONS TO STEERING, LOSS OF COMMUNICATIONS TO BRAKES, ETC. AFTER 8 DAYS OF ANALYSIS, THE DEALER NOTIFIED ME THAT THIS WAS A KNOWN ISSUE WITH GM AND THAT THERE IS AN ACTIVE PI NUMBER FOR THE ISSUE. HOWEVER, THERE IS NO KNOWN RESOLUTION FOR THE ISSUE. BECAUSE THERE IS NO KNOWN SOLUTION, THEY ASKED ME TO COME PICK UP THE VEHICLE AND CONTINUE DRIVING IT AND THEY WILL CONTACT ME WHEN A SOLUTION IS FOUND. WHEN I ASKED IF THEY UNDERSTOOD THAT I COULD LOSE CONTROL OF THE VEHICLE AND POTENTIAL KILL MYSELF, A FAMILY MEMBER OF ANOTHER DRIVER THEY ONLY TOLD ME THAT THEY HAD NO OTHER SUGGESTIONS. I ESCALATED TO GM CUSTOMER CARE AND THEY ASSURED ME THAT BECAUSE THERE ARE NO OPEN RECALLS ON MY VEHICLE FOR THIS ISSUE, IT WAS COMPLETELY SAFE TO DRIVE AND THAT I SHOULDN'T WORRY. A SEARCH OF THE INTERNET REVEALED MANY PEOPLE WHO HAVE HAD THE EXACT SAME EXPERIENCE AND WHO WERE TOLD TO CONTINUE DRIVING THE VEHICLE. ONE EVEN STATED THAT THEY HIT A PEDESTRIAN AFTER LOSING CONTROL OF THE TRUCK. THIS ISSUE IS OBVIOUSLY A HUGE SAFETY RISK AS THE DRIVER CAN LOSE COMPLETE CONTROL OF THE VEHICLE AT ANY SPEED.

  • Filed Jul 2015

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TRAILER'S ELECTRIC SERVICE BRAKE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,900.

  • Filed Mar 2015

    ON APPROXIMATELY JULY 19, 2014, THE HILL DESCENT MODE FAILED ON MY 2014 SILVERADO 1500 AS I WAS DRIVING DOWN A MOUNTAIN IN THE STATE OF WASHINGTON. THE TRUCK TOOK OFF WHEN THIS FAILED AND I HAD TO MANUALLY USE MY BRAKES IN ORDER TO AVOID CRASHING INTO ANY VEHICLES AHEAD. I TOOK THE VEHICLE IN TO THE DEALER WHO, AND I QUOTE 'THEY COULDN'T DUPLICATE THE CONCERN AND THERE WERE NO CODES STORED IN THE SYSTEM'. ONLY FOUR MILES WERE PUT ON THE TRUCK WHILE IT WAS IN THEIR SHOP. HOW CAN YOU POSSIBLY TEST THIS FAILURE IF YOU DIDN'T DRIVE IT IN THE MOUNTAINS? NEXT MAJOR ISSUE WAS THE ONSTAR ANTENNA BEGAN TO LEAK INTO THE CAB, SOAKING THE HEADLINER, THE FLOOR AND LEAKING INTO THE DASH WHERE ALL THE ELECTRICAL COMPONENTS ARE. DEALER 'DIDN'T HAVE THE PART TO FIX THIS' AND IT CONTINUES TO LEAK TO THIS DAY. AND FINALLY, HAVING NOTICED ALL THE POSTS ABOUT RUST UNDERNEATH THIS TRUCK, I TOO, DISCOVERED THAT THE 'WAX' COATING HAD DETERIORATED AND MAJOR RUST ISSUES HAD DEVELOPED. I HAVE OWNED CHEVROLET TRUCKS FOR NEARLY 20 YEARS AND I HAVE NEVER, EVER FOUND THEM TO BE THE PIECE OF JUNK THIS VEHICLE IS. THE HILL DESCENT MODE IS A SERIOUS AND POTENTIALLY DEADLY PROBLEM. THESE ISSUES HAVE BEEN REPORTED TO THE CEO OF GM IN A DETAILED LETTER WITH PICTURES TO PROVE EVERYTHING THAT IS WRONG WITH THIS TRUCK. CAUTION*****BEFORE YOU SHELL OUT FIFTY GRAND FOR THIS TRUCK, READ EACH AND EVERY POST ON THIS WEBSITE IN ORDER TO MAKE AN INFORMED DECISION. *TR

  • Showing the 5 most recent of 9.
• Vehicle Speed Control9

  3 involved a crash

  • Filed Jan 2015

    I WAS GOING NORTH WHEN A VEHICLE SUDDENLY STOPPED IN FRONT OF ME. I BRAKED AS QUICKLY AS POSSIBLE, THE 2014 CHEVY SILVERADO THAT I WAS DRIVING ONLY SLOWLY CAME TO A STOP. UNFORTUNATELY, I REARENDED ANOTHER VEHICLE. THANKFULLY I HAD NOT GOTTEN UP TO THE SPEED LIMIT (30MPH) AND WAS ONLY GOING 20MPH. MY TRUCK WOULD NOT BRAKE QUICKLY. NO SCREECHING TIRES, NO BLACK MARKS ON THE ROAD. THE STOP WAS SO SLOW THAT I HAD TIME TO TURN THE STEERING WHEEL AND ONLY DAMAGE PART OF MY FRONT END. THE GRILL, BUMPER, AND HOOD WERE SMASHED IN. NO AIRBAGS CAME OUT OF THE TRUCK, AND MY ONSTAR SERVICE SENSOR DID NOT GO OFF. AFTER COLLIDING WITH THE VEHICLE MY 2014 CHEVY SHUT OFF BY ITSELF. I HAD THE BRAKE STILL DEPRESSED & PUT THE TRUCK INTO PARK. *TR

  • Filed Jan 2015

    I WAS GOING NORTH WHEN A VEHICLE SUDDENLY STOPPED IN FRONT OF ME. I BRAKED AS QUICKLY AS POSSIBLE, THE 2014 CHEVY SILVERADO THAT I WAS DRIVING ONLY SLOWLY CAME TO A STOP. UNFORTUNATELY, I REARENDED ANOTHER VEHICLE. THANKFULLY I HAD NOT GOTTEN UP TO THE SPEED LIMIT (30MPH) AND WAS ONLY GOING 20MPH. MY TRUCK WOULD NOT BRAKE QUICKLY. NO SCREECHING TIRES, NO BLACK MARKS ON THE ROAD. THE STOP WAS SO SLOW THAT I HAD TIME TO TURN THE STEERING WHEEL AND ONLY DAMAGE PART OF MY FRONT END. THE GRILL, BUMPER, AND HOOD WERE SMASHED IN. NO AIRBAGS CAME OUT OF THE TRUCK, AND MY ONSTAR SERVICE SENSOR DID NOT GO OFF. *TR

  • Filed Dec 2014

    WHILE MOVING FROM A STOP THE TRUCK SOMETIMES LAGS IN ACCELERATION WHICH MAY CAUSE THE OPERATOR TO DEPRESS THE ACCELERATOR FURTHER THAN REQUIRED TO ENTER TRAFFIC. THIS CONDITION ALSO MAY CAUSE A SHORT ACCELERATION DELAY WHEN PULLING INTO TRAFFIC THAT CAN BE UNEXPECTED BY THE OPERATOR. I HAVE BEEN SURPRISED MANY TIMES BY THIS OPERATOR DISCONNECT ACCELERATING FROM A STATIONARY POSITION. AFTER DRIVING MY NEW TRUCK 900 MILES I INVESTIGATED THE ACCELERATOR PEDAL ASSEMBLY BRACKET TO FIND THAT THE ENTIRE BRACKET IS NOT PROPERLY FASTENED STRUCTURALLY TO THE FIRE WALL BY DESIGN. I INSPECTED MY TRUCK ON 12/23/14 AND FOUND THIS PROBLEM, THE ACCELERATOR PEDAL BRACKET FLEX ON MY TRUCK LOOKS TO BE ~3/4" TO 1" BEFORE THE ELECTRONIC LINKAGE ENGAGES. THE PEDAL TIP-IN ENGAGEMENT HAS TO FLEX THE MOUNTING BRACKET BEFORE THE ELECTRONIC ACCELERATION SWITCH ENGAGES. I CAN'T BELIEVE THE GM ENGINEERING AND DESIGN TEAM'S WOULD APPROVE OF SUCH A FLIMSY MOUNTING BRACKET FOR THIS IMPORTANT PART OF BASIC MOTOR VEHICLE OPERATION. I FEEL OVER TIME AND USAGE THAT THIS BRACKET MAY COMPLETELY FAIL AS CURRENTLY DESIGNED. I COULD SHIM AND INSTALL ADDITIONAL HARDWARE TO CORRECT THIS SAFETY ISSUE, BUT I FEEL THIS DESIGN ISSUE SHOULD BE ADDRESSED WITH GM BEFORE SOMEONE HAS A CRASH OR WORST. *TR

  • Filed Oct 2014

    I STARTED HEARING SOME TICKING. AND NO BIG DEAL THE NEXT DAY THE MOTOR JUST VIBRATED AND THEM STOPPED ACCELERATING, STARTED RATTLING. FREAKED ME OUT BIG TIME, I'VE ONLY HAD THE VEHICLE FOR ABOUT 2 MONTHS. I'M NO MECHANIC, BUT THIS AIN'T NORMAL. I FEAR THE WORST. *TR

  • Filed Oct 2014

    DROVE HOME FROM DEALER ON HIGHWAY, VERY NOTICEABLE PULSING VIBRATION FELT IN GAS PEDAL ONCE I HIT 65MPH. VEHICLE ALSO "SHAKES" AT A CONSTANT RATE AT 50MPH, AND MORE VIOLENTLY AT 82-85MPH. DROVE UP TO 500 MILES PER DEALERS DIRECTION, PROBLEM STILL EXISTS AND HAS NOT GONE AWAY AT ALL. *TR

  • Showing the 5 most recent of 9.
• Fuel/Propulsion System8

  • Filed May 2019

    THE 2014 CHEVY SILVERADO 3500HD DURAMAX DIESEL COMES EQUIPP ED WITH THE BOSCH CP4 INJECTION FUEL PUMP. THIS PUMP IS PRONE TO FAILURE AT ANYTIME MILEAGE WISE. THE PUMP WAS USED IN EUROPEAN DIESEL ENGINES WITH SUCCESS SINCE THEIR FUEL HAS A HIGHER CONTENT OF LUBRICITY. DUE TO THE ULTRA-LOW SULFUR FUEL MANDATED FOR US DIESEL ENGINES THIS PUMP HAS A HISTORY OF CATASTROPHIC RESULTS WHEN USED IN THE 2011-2016 DURAMAX 6.6L CHEVY ENGINES.METAL TO METAL WEAR CAUSES SMALL METAL FRAGMENTS TO ENTER THE FUEL SYSTEM THEREBY CAUSING ENGINE FAILURE. THIS EVENT CAN HAPPEN WITHOUT WARNING. IF THE ENGINE HAS STOPPED WHILE IN MOTION THIS PRESENTS AN ACCIDENT WAITING TO HAPPEN. MY CONCERN IS THAT I TOW A 14000LB RV 5TH WHEEL TRAILER WITH MY TRUCK. HOW CAN IT BE STOPPED SAFELY WITH OUT THE ENGINE PROVIDING POWER TO THE BRAKING SYSTEM?. THIS ENGINE IS VERY POPULAR AMONG RV'ERS, BOATERS, FLATBED HAULERS ETC; BASICALLY ANYONE MOVING A HEAVY LOAD DOWN THE HIGHWAY.IF THIS INCIDENT HAPPENS WHEN THE VEHICLE IS OUT OF WARRANTY THE REPAIRS CAN COST $8 TO 12K. MANY WEBSITES CONTAIN INFORMATION ABOUT THE CP4 FAILURE. MY SON HAD 2 SUCH VEHICLES IN A SMALL TRUCKING FLEET COSTING HIM OVER $20K TO REPAIR. I FEEL GENERAL MOTORS SHOULD ISSUE A RECALL OR PROVIDE OWNERS OF THIS VINTAGE TRUCK ADDITIONAL COVERAGE. THIS PUMP WAS ALSO USED BY FORD & DODGE IN THE MID 2012-2014 WITH THE SAME RESULTS. THE MAY 2019 ISSUE OF "TRAILER LIFE" MAGAZINE CONTAINS AN ARTICLE ABOUT THE BOSCH CP4 ON PAGES 77-81. TO DATE MY VEHICLE HAS NOT HAD THIS PROBLEM YET. MY SONS TRUCKS BLEW UP IN JULY 2017

  • Filed May 2019

    THE FUEL TRANSFER PUMP, WHICH MOVES FUEL FROM THE REAR TANK TO THE FRONT TANK HAS MALFUNCTIONED. THIS HAS CAUSED THE FUEL GAUGE TO READ INACCURATELY, CAUSING ENGINE TO STOP RUNNING, HAS ILLUMINATED THE SERVICE ENGINE LIGHT MULTIPLE TIMES, DISPLAYING CODE P2068 AND P0463. VEHICLE CAN RUN OUT OF FUEL UNEXPECTEDLY, DUE TO GAUGE SHOWING MORE FUEL THAN IS AVAILABLE. THIS HAS CAUSED THE ENGINE TO STALL UNEXPECTEDLY. THIS PROBLEM IS EXACTLY AS DESCRIBED IN RECALL DOCUMENT 13421 FROM GM, HOWEVER, THE VIN NUMBER OF MY VEHICLE IS NOT INCLUDED IN THE RECALL. I HAD AN INDEPENDENT AUTO REPAIR SHOP VERIFY THE CAUSE OF THE SERVICE ENGINE LIGHT CODES, AND THEIR FINDINGS ARE CONSISTENT WITH MINE. THE VEHICLE HAS 98,000 MILE. I AM THE ORIGINAL OWNER. I HAVE SPOKE WITH GM CUSTOMER SERVICE DEPARTMENT, WHO IS LOOKING IN TO THIS, HOWEVER HAS NOT YET RESPONDED TO MY COMPLAINT. I AM AWAITING THEIR RESPONSE IN THE NEXT 24 HRS. THANK YOU.

  • Filed Aug 2016

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 3500. WHILE DRIVING 65 MPH, THE SPEEDOMETER DECELERATED TO 1 MPH WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND CAUSED THE METAL SHAVINGS TO CLOG THE FUEL SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A TSB IN REFERENCE TO THE FAILURE. THE TSB NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 196,000.

  • Filed Oct 2015

    FIRE AND DEATH HAZARD . STRONG UNBEARABLE TOXIC SMELL ENTERING UP INTO CAB.

  • Filed Oct 2015

    I OWN A 2014 CHEVROLET SILVERADO 1500. WHILE TRAVELING T A A LOW RATE OF SPEED/UNDER 40 MPH, THERE IS A SUDDEN LOSS OF POWER. THE VEHICLE HESITATES NUMEROUS TIMES AND STALLS. THE VEHICLE ALMOST SHUTS OFF BUT RECOVERS JUST BEFORE SHUTTING OFF AND THE START OF LOSING POWER THE VEHICLE JUMPS AND STOPS. CALLED DEALER SERVICE DEPARTMENT AND WAS TOLD THERE ARE NO RECALLS FOR MY VEHICLE. THIS PROBLEM STARTED ALMOST FROME WEEK ONE AFTER PURCHASE UNTIL THIS DATE OF REPORTING.

  • Showing the 5 most recent of 8.
• Unknown or Other8

  • Filed Dec 2018

    DASHBOARD CRACKS NEAR AIRBAG AND ON DEFROSTER PANEL

  • Filed Apr 2016

    PAINT / WAX BY FACTORY HAS TOTALLY PEALED OFF FRAME OF THE TRUCK. RUST EVERYWHERE 38000 MILES.

  • Filed Apr 2016

    WAS DRIVING TO PHYSICAL THERAPY. PULLED UP TO A STOP LIGHT AND "STABILITRACK FAILURE" POPED UP. WAS PULLING INTO THE DOCTORS OFFICE NOT 8 MIN L8R CAME UP AGAIN BUT THIS TIME STEERING WHEEL LOCKED UP THEN UN LOCKED THEN LOCKED UP MULTIPLE TIMES WHILE I WAS TRYING TO PULL INTO A PARKING SPACE. THANKFULLY I WAS GOING AT AN EXTREMELY LOW SPEED AND I COULD CONTROL THE VEHICLE BETWEEN IT LOCKING AND UNLOCKING. WHEN I LEFT THE DOCTORS OFFICE I NOTICED MY SETTINGS RESET. EX DASHBOARD DISPLAY SHOWED THE RADIO STATION INSTEAD OF THE FUEL ECONOMY. I SIMPLY CHANGED IT AND NOTICED THE COMPUTER ERASED MY PREVIOUS FUEL ECONOMY. I'M ASSUMING THEIRS SOME MALFUNCTION BETWEEN THE COMPUTER AND THESE SYSTEMS. AND FROM THE LOOKS OF IT MY VEHICLE ISN'T THE ONLY VEHICLE WITH THIS ISSUE. NOW MY CHECK ENGINE LIGHT IS ON AND I'LL BE TAKING THIS BACK TO THE DEALER AND IT WILL BE FIXED AND NEVER HAPPEN AGAIN OR I WON'T PURCHASE ANOTHER GM VEHICLE.

  • Filed Feb 2016

    VEHICLE HVAC PRESSURIZES CAB CAUSING HEADACHES AND EAR PAIN.

  • Filed Oct 2015

    FIRE AND DEATH HAZARD . STRONG UNBEARABLE TOXIC SMELL ENTERING UP INTO CAB.

  • Showing the 5 most recent of 8.
• Seats7

  1 involved a crash

  • Filed Mar 2015

    TL*THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE BACKING OUT OF A PARKING SPACE AT APPROXIMATELY 5 MPH, THE POWER SEATS AND MIRRORS BEGAN TO MOVE WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A TELEPHONE POLE. THE CONTACT DID NOT SPECIFIED IF THERE WERE ANY INJURIES OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT A WIRE CONNECTED TO THE SEAT MODULE WAS PINCHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,855. UPDATED 04/10/15*LJ UPDATED 9/27/2017*CN

  • Filed Jan 2015

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE REVERSING, THE DRIVER'S SEAT BECAME UNLATCHED AND MOVED FORWARD INDEPENDENTLY CAUSING THE CONTACT TO BE THROWN AGAINST THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS NOT AVAILABLE.

  • Filed Oct 2014

    THE VEHICLE HAS A SHAKE AND VIBRATION IN THE SEATS, STEERING AND SUSPENSION AT INTERSTATE SPEEDS OF 65 MPH AND ABOVE ON SMOOTH ROADS IT HAS HAD THE SHAKE AND VIBRATION SINCE THE DAY I BOUGHT IT NEW. *TR

  • Filed Sep 2014

    DRIVER SEAT LOWER CUSHION ROCKS LEFT AND RIGHT AS WELL AS FRONT TO BACK. TOOK VEHICLE IN TO DEALER ON 9/3/14 AND WAS FIXED ON 9/5/14. THE SEAT FELT STURDY UPON PICK UP FROM DEALER. HAVE DRIVEN APPROX 30 MILES SINCE PICKING UP ON 9/5/14. SEAT IS NOW DOING SAME MOVEMENTS AS BEFORE. I HAVE FILED A CLAIM WITH GM CUSTOMER CARE AND THEY STATE THERE IS NOT A FIX FOR THE SEATS AT THIS TIME. I FEEL THIS IS A SAFETY HAZARD AND POTENTIAL CRITICAL FAILURE DURING A CRASH. *TR

  • Filed Jun 2014

    WHEN TURNING THE SEAT POPS AND MOVES IN THE DIRECTION YOU ARE TURNING. THE DEALER COULD NOT DUPLICATE. I ADDRESSED IT AGAIN 7-8 MONTHS LATER AND THE DEALER STATED THERE IS NO FIX. THEY SAID IT ONLY HAPPENS WHEN THE SEAT IS IN THE TOP ADJUSTMENT POSITION, THIS IS INCORRECT, IT HAPPENS AT ALL ADJUSTMENTS AS I HAVE TRIED THEM ALL. NEEDLESS TO SAY, THIS WILL GET YOUR ATTENTION ENOUGH TO THINK SOMETHING IS HAPPENING AND YOU JUST CANNOT GET USED TO IT ALMOST A YEAR LATER. IT SCARED MY WIFE AND DAUGHTER ENOUGH TO WHERE THEY WILL NOT DRIVE IT ANY LONGER. *TR

  • Showing the 5 most recent of 7.
• Electronic Stability Control (esc)5

  • Filed Apr 2016

    WAS DRIVING TO PHYSICAL THERAPY. PULLED UP TO A STOP LIGHT AND "STABILITRACK FAILURE" POPED UP. WAS PULLING INTO THE DOCTORS OFFICE NOT 8 MIN L8R CAME UP AGAIN BUT THIS TIME STEERING WHEEL LOCKED UP THEN UN LOCKED THEN LOCKED UP MULTIPLE TIMES WHILE I WAS TRYING TO PULL INTO A PARKING SPACE. THANKFULLY I WAS GOING AT AN EXTREMELY LOW SPEED AND I COULD CONTROL THE VEHICLE BETWEEN IT LOCKING AND UNLOCKING. WHEN I LEFT THE DOCTORS OFFICE I NOTICED MY SETTINGS RESET. EX DASHBOARD DISPLAY SHOWED THE RADIO STATION INSTEAD OF THE FUEL ECONOMY. I SIMPLY CHANGED IT AND NOTICED THE COMPUTER ERASED MY PREVIOUS FUEL ECONOMY. I'M ASSUMING THEIRS SOME MALFUNCTION BETWEEN THE COMPUTER AND THESE SYSTEMS. AND FROM THE LOOKS OF IT MY VEHICLE ISN'T THE ONLY VEHICLE WITH THIS ISSUE. NOW MY CHECK ENGINE LIGHT IS ON AND I'LL BE TAKING THIS BACK TO THE DEALER AND IT WILL BE FIXED AND NEVER HAPPEN AGAIN OR I WON'T PURCHASE ANOTHER GM VEHICLE.

  • Filed Mar 2016

    WHY CAN,T THE DEALERSHIP FIND THE PROMBLE

  • Filed Sep 2015

    FIRST INCIDENT THE STABILITRACK SERVICE LIGHT FLASHED SO FAST I COULD BARELY READ IT.. SECOND INCIDENT HAPPENED ON SEPTEMBER 20,2015 AND IT HAPPENED TWICE. THE STABILITRACK LIGHT CAME ON AGAIN BUT THIS TIME THE DOOR LOCKS LOCKED AND UNLOCKED , LIGHTS WENT OFF AND ON , RADIO WENT OFF AND ON AND IT STALLED THE ENGINE ALMOST AS IF THE VEHICLE SHORTED OUT. LUCKILY I WAS PULLING INTO A PARKING LOT BECAUSE I HAD NO CONTROL. I APLLIED THE BRAKE AND PUT THE VEHICLE IN PARK AND IT RESTARTED. ABOUT 45 MINUTES LATER IT DID THE SAME EXACT THING AS I WAS PULLING INTO MY DRIVEWAY. IT IS AT THE DEALERSHIP NOW.

  • Filed Aug 2014

    BAD SHAKE AT HIGHWAY SPEEDS, BALANCING TIRES DIDN'T HELP, FAULTY STEERING COMPONENTS COULD BE A SAFETY ISSUE.

  • Filed Jun 2014

    DROVE 15 MILES TO STORE. SHOPPED. STARTED HOME ENGINE LIGHT CAME ON. TCL LIGHT STAYING ON AND TRUCK SHAKING WILL BARELY RUN. *TR

• Exterior Lighting3

  • Filed Mar 2016

    WHY CAN,T THE DEALERSHIP FIND THE PROMBLE

  • Filed Jan 2015

    WE PURCHASED THIS 2014 CHEVY SILVERADO CREW CAB IN JANUARY OF 2014 IT WAS DRIVEN BY THE GENERAL MANAGER OF THE LOCAL CHEVY DEALERSHIP IT HAD APPROXIMATELY 3500 MILES ON IT ,THE ISSUES STARTED AS SOON WE GOT IT HOME 1)THE ALARM WENT OFF WHILE SITTING IN OUR DRIVE WAY (NO ONE AROUND IT DAYLIGHT) 2)THE HEAD LIGHTS WENT OUT WHILE DRIVING IT AT NIGHT 3)THE SPEAKER WOULD CRACKLE WHEN YOU OPEN THE DOORS 4)THE DOORS WOULD NOT UNLOCK WHEN VEHICLE WAS PUT IN PARK 5) NOISE FROM THE TRANSMISSION BUT THE DEALERSHIP CALLED IT NORMAL 6)TRANSMISSION WOULD SHIFT WITH A THUD SOMETIMES DEALERSHIP SAID TRANSMISSION HAD TO LEARN OUR DRIVING HABITS 7)HORN WOULD START OFF STRONG THEN DIE TO A MUFFLE 8)FILM ON THE INSIDE OF THE WINDSHIELD AND THE SMELL OF COOLANT INSIDE THE VEHICLE BUT THE DEALERSHIP SAYS IT CAN'T DUPLICATE THE PROBLEM BUT CAN SEE THE FILM ON THE WINDSHIELD 8)4 WHEEL DRIVE WAS MAKING A RUMBLING NOISE THE BEARING HAS TO BE SHIPPED FROM GM BECAUSE THE PART IS NOT AVAILABLE YET 9 )THE HEATED SEATS QUIT HEATING 10) THE DOORS COULD NOT BE UNLOCKED FROM INSIDE THE VEHICLE I HAD TO USE THE REMOTE ENTRY TO GET IN THE PERSON INSIDE THE VEHICLE COULD NOT GET THE DOORS TO UNLOCK 11)THE TURN SIGNALS QUIT WORKING THE SOCKETS HAD TO BE REPLACED 12) I AM SURE I FORGOT SOMETHING BUT THIS IS THE LIST OF ISSUES THAT I COULD REMEMBER . WE HAVE CONTACTED GM DIRECTLY BUT THEY ARE PRETTY MUCH WORTHLESS AT THIS POINT NO ONE HAS DIED YET THAT I KNOW OF AND UNTIL THEN GM WILL NOT TAKE OWNERSHIP OF THESE ISSUES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed Nov 2014

    2014 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO FAULTY HEADLIGHTS. *TGW THE CONSUMER STATED THE HEADLIGHTS WENT OUT, WHILE HER SON WAS DRIVING. *JB

• Equipment2

  1 involved a crash

  • Filed Apr 2015

    THE RECEPTION FOR THE RADIO IS HORRIBLE IN BOTH FM AND FM-HD. GM SUPPOSEDLY HAS A REPROGRAM FOR FM ONLY BUT NOT HD... *TR

  • Filed Mar 2014

    2014 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF PEDAL ADJUSTMENT. *SMD THE CONSUMER STATED THE CARGO LIGHT BUTTON AND PEDAL ADJUSTMENT BUTTON DID NOT WORK, ONLY A DAY AFTER PURCHASING THE VEHICLE. THE CONSUMER AND HER HUSBAND THEN DECIDED TO TAKE A DRIVE. WHEN HER HUSBAND PUT THE TRUCK IN REVERSE, AND LIKE HE ALWAYS DID, HE SLOWLY TOOK HIS FOOT OFF THE BRAKE, AND LET THE TRUCK IDLE BACKWARDS. HOWEVER, WHEN HE DID, THE BRAKE PEDAL IMMEDIATELY ADJUSTED UP FOR A VERY SHORT PERSON AND THE ACCELERATOR PEDAL WENT TO THE FLOOR, AND THE VEHICLE SHOT OUT OF THE GARAGE VERY FAST. THE CONSUMER WAS INFORMED BOTH PEDALS ADJUSTED TOGETHER, BUT THAT WASN'T THE WAY IT SEEMED. HE IMMEDIATELY TRIED TO HIT THE BRAKE, BUT IT WAS ADJUSTED UP SO HIGH, HE COULDN'T GET HIS FOOT ON IT, UNTIL THEY WERE ALMOST THROUGH THE CARPORT AND THE VEHICLE STRUCK ONE OF THE STEEL POSTS OF THE CARPORT, DOING SEVERAL THOUSANDS DOLLARS OF DAMAGE. THE NEXT MORNING, THE VEHICLE WAS TOWED TO THE DEALER, FOR AN INSPECTION. THE NEXT DAY, THE DEALER CALLED, STATING THEY WERE UNABLE TO FIND A PROBLEM. ALSO, THE NAVIGATION SYSTEM WOULD NOT SAVE AN ADDRESS. UPDATED 03/27/14

• Seat Belts2

  2 involved a crash

  • Filed Mar 2015

    TL* THE CONTACT OWNED A 2014 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT REACHED OVER TO TURN THE HEAT OFF AND THE VEHICLE WENT OFF THE ROAD, DOWN A HILL, AND INTO A DITCH. THE VEHICLE CONTINUED ON UNTIL IT CRASHED INTO A CABLE THAT WAS CONNECTED TO A TELEPHONE POLE. THE TELEPHONE POLE SPLIT IN HALF. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS BACK, KNEE, AND HIP THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,956.

  • Filed Jun 2014

    MY WIFE & SISTER WERE RUN OFF THE ROAD . THEY WENT UP A DITCH & HIT A COLVURT . THE SEATBELTS DID NOT LOCK IN PLACE & AIR BAGS DID NOT INFLATE . THIS WAS A LOANER TRUCK FROM DEALER . IT WAS A 2014 4 DOOR CHEVY SILVERADO FROM LUCAS CHEVY IN COLUMBIA TN. 38401 . I THINK THE WAS SOME SORT OF TROUBLE WITH THIS HAPPENING . PLEAS CALL FOR COMPLETE INFO ON THIS . *TR

• Visibility2

  • Filed Sep 2014

    2014 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO SERIOUS ISSUE WITH LIGHTS ON THE CLIMATE CONTROL KNOBS. *SMD THE CONSUMER STATED AT NIGHT, THE LIGHTS ON THE CLIMATE CONTROL KNOBS WOULD REFLECT IN THE REAR WINDOW AND BOUNCE BACK INTO THE INSIDE MIRROR MAKING IT IMPOSSIBLE TO SEE ANYTHING IN THE INSIDE REAR VIEW MIRROR. *JB

  • Filed Mar 2014

    I NOTICED THAT THE HEATER DOESN'T WORK IN THE TRUCK WHEN IT IS COLD OUTSIDE. TODAY IT IS 23 DEGREES AND IT DIDN'T WORK. SEEMS THE LOWER THE SPEED OF THE FAN THE WARMER THE AIR IS. IT ACTUALLY WARMED UP IN THE TRUCK WHILE DRIVING WHEN THE FAN SPEED WAS OFF. *TR

• Interior Lighting1

  • Filed Jun 2021

    The contact owns a 2014 Chevrolet Silverado. The contact stated while entering their vehicle after a rainstorm, they noticed water leaking into the interior of the rear section of the vehicle. A puddle of water was on the floor. The contact stated the water seems to be seeping into the interior from the third rear brake light sealing from the outside of the vehicle. The vehicle was not diagnosed or repaired. The manufacture was not made aware of the failure. The failure mileage was 81,000.

• Latches/Locks/Linkages1

  • Filed Jan 2015

    MY SILVERADO DOESN'T HAVE CHILD DOOR LOCKS, AND EVEN WHEN THE DOORS ARE LOCKED, IF YOU PULL THE HANDLE TWICE IT OPENS THE DOOR. MY TWO YEAR OLD OPENED THE DOOR ON THE HIGHWAY AND SCARED US SO BAD WE NEARLY WRECKED. NOW HIS CAR SEAT IS IN THE MIDDLE BUT THIS IS A VERY UNSAFE DESIGN. *TR

• Tires1

  • Filed Nov 2014

    PURCHASED SILVERADO NEW OCT 2014. DRIVING DRY CLEAN HIGHWAY, APPROX. 35 MPH, REAR RIGHT TIRE COMPLETELY EXPLODED. DID NOT HIT ANYTHING OR ANYONE, JUST BLEW. TIRE WAS A BRIDGESTONE H/L 684 II THAT CAME ON TRUCK AT TIME OF PURCHASE FROM CHEVROLET DEALERSHIP. OF COURSE TIRES ARE NOT COVERED UNDER WARRANTY. *TR

• Engine And Engine Cooling1

  • Filed Sep 2014

    AFTER VEHICLE SITS IN HOT SUNLIGHT FOR EXTENDED PERIOD OF TIME, AND AC IS RAN-- THERE IS A LOUD "POPPING NOISE" FROM THE CENTER AREA OF THE DASH. THE SOUND IS VERY SIMILAR TO A ROCK OR OBJECT HITTING THE WINDSHIELD. THIS ISSUE HAS CONTINUED AND RECENTLY TOOK VEHICLE IN FOR OTHER RECALL ISSUE AND HAD THEM CHECK THIS. THE SERVICE ADVISER FIRST TOLD ME THEY DUPLICATED THE ISSUE AND WOULD HAVE TO DISMANTLED THE DASH FOR FURTHER DIAGNOSTICS. THE VEHICLE WAS IN THE SHOP FOR OVER A WEEK, AND THEY TOLD ME THE ISSUE SEEMED CORRECTED. THE COMPLETED SERVICE TICKET INDICATES PROBLEM COULD NOT BE DUPLICATED OR DETERMINED. THE DAY I DROVE HOME FROM THE SHOP THE VEHICLE MADE THIS SAME NOISE THREE TIMES. I WILL BE TAKING VEHICLE TO DIFFERENT GM DEALER FOR FOLLOW UP. *TR

• Hydraulic1

  1 involved a crash

  • Filed Mar 2014

    2014 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF PEDAL ADJUSTMENT. *SMD THE CONSUMER STATED THE CARGO LIGHT BUTTON AND PEDAL ADJUSTMENT BUTTON DID NOT WORK, ONLY A DAY AFTER PURCHASING THE VEHICLE. THE CONSUMER AND HER HUSBAND THEN DECIDED TO TAKE A DRIVE. WHEN HER HUSBAND PUT THE TRUCK IN REVERSE, AND LIKE HE ALWAYS DID, HE SLOWLY TOOK HIS FOOT OFF THE BRAKE, AND LET THE TRUCK IDLE BACKWARDS. HOWEVER, WHEN HE DID, THE BRAKE PEDAL IMMEDIATELY ADJUSTED UP FOR A VERY SHORT PERSON AND THE ACCELERATOR PEDAL WENT TO THE FLOOR, AND THE VEHICLE SHOT OUT OF THE GARAGE VERY FAST. THE CONSUMER WAS INFORMED BOTH PEDALS ADJUSTED TOGETHER, BUT THAT WASN'T THE WAY IT SEEMED. HE IMMEDIATELY TRIED TO HIT THE BRAKE, BUT IT WAS ADJUSTED UP SO HIGH, HE COULDN'T GET HIS FOOT ON IT, UNTIL THEY WERE ALMOST THROUGH THE CARPORT AND THE VEHICLE STRUCK ONE OF THE STEEL POSTS OF THE CARPORT, DOING SEVERAL THOUSANDS DOLLARS OF DAMAGE. THE NEXT MORNING, THE VEHICLE WAS TOWED TO THE DEALER, FOR AN INSPECTION. THE NEXT DAY, THE DEALER CALLED, STATING THEY WERE UNABLE TO FIND A PROBLEM. ALSO, THE NAVIGATION SYSTEM WOULD NOT SAVE AN ADDRESS. UPDATED 03/27/14

• Visibility/Wiper1

  • Filed Nov 2013

    TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE WINDSHIELD SUDDENLY BECAME FOGGY. THE CONTACT ACTIVATED THE DEFROSTER BUT IT ONLY CLEARED THE DRIVER'S SIDE OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION HOWEVER, THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,600.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.