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2022 Chevrolet Silverado 3500HD

Recalls and owner complaints reported to NHTSA

Compared with the typical (middle) count of 103 complaints across the 8 model-year 2022 heavy-duty trucks we cover. Best-selling trucks naturally collect more complaints because more of them are on the road.

What owners should know

Covers 2020–2026 · 6.6L Duramax L5P diesel and 6.6L V8 gas · Updated 2026-10-01

The Chevy Silverado HD and GMC Sierra HD are mechanically the same trucks, so these notes cover both, in 2500HD and 3500HD. This generation brought the 10-speed Allison automatic, the 6.6L Duramax L5P diesel and a new 6.6L V8 gas engine.

We counted 1,208 owner complaints filed with NHTSA for 2020–2026 Silverado HDs and Sierra HDs: 866 from diesel trucks and 313 from gas trucks (identified by VIN). Complaint counts show what owners report most often, not how many trucks have a problem.

At a glance

  • The 10-speed transmission is the most frequently reported problem, about 1 in 4 complaints on both engines. The diesel valve body was recalled for a rear-wheel lock-up risk.
  • Trailer brake controller warnings are commonly reported.
  • Power tailgates were recalled for opening unexpectedly.
  • 2024 trucks have extra recalls, including a steering gear shaft that can break.

10-speed transmission

Transmission problems come up in 218 diesel and 75 gas complaints. Owners describe sudden hard downshifts, limp mode, and valve body failures, sometimes with long waits for parts.

  • GM recalled 2020–2022 diesel trucks because the transmission control valve can fail and lock the rear wheels (recall 24V797000), and issued a follow-up recall for trucks repaired incorrectly (26V083000).
  • Some 2024 trucks needed full transmission replacements for a related valve problem.

When buying: confirm the transmission recalls are done and ask for any transmission repair records. On the test drive, watch for harsh downshifts or warning messages.

Brakes and trailer brakes

Brakes come up in 268 complaints. Many are about the trailer brake controller: "Check trailer wiring" or "Trailer brakes disconnected" warnings that cut the trailer brakes while towing. Others mention brake noise and a soft pedal when towing. If you tow, test the controller with a trailer connected.

Recalls to check

  • Power-unlatching tailgates may open unexpectedly after water gets in (recalls 24V060000 and 24V894000). Door and tailgate complaints are common (133).
  • Steering gear shaft can fracture on some 2024 trucks (recall 23V549000)
  • Fuel injector flow software on some 2024 diesels
  • Hood latch on some 2020 trucks (recalls 20V142000 and 20V324000)
  • Brake module water intrusion and fire risk on some 2021–2022 trucks (recall 21V758000)

Before you buy

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Sources (4)

Common failures & how to fix them

Parts and video buttons search for your 2022 Chevrolet Silverado 3500HD. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

  • 10-speed transmission valve body failure

    Dealer (recall)

    Signs: Sudden hard downshifts, limp mode, or rear wheel lock-up on diesels.

    Fix: Covered by GM recalls on 2020–2022 diesels. Other repairs are usually under warranty on newer trucks. Ask a dealer for all open recalls and bulletins.

    May be covered free by recall 24V797000 / 26V083000. Check the VIN at nhtsa.gov/recalls.

  • Trailer brake controller warnings

    Easy DIY

    Signs: 'Check trailer wiring' or 'Trailer brakes disconnected' messages that cut the trailer brakes.

    Fix: Clean and inspect the 7-pin trailer connector and the trailer's wiring first. If it continues, have a dealer check for bulletins and module updates.

  • Power tailgate opens unexpectedly

    Dealer (recall)

    Signs: The tailgate unlatches by itself, often after water gets in.

    Fix: Covered by GM recalls on 2020–2024 trucks with power-unlatching tailgates.

    May be covered free by recall 24V060000 / 24V894000. Check the VIN at nhtsa.gov/recalls.

  • Steering gear shaft can break (2024)

    Dealer (recall)

    Signs: Loose steering or a clunk. In rare cases loss of steering.

    Fix: Covered by a GM recall on some 2024 trucks.

    May be covered free by recall 23V549000. Check the VIN at nhtsa.gov/recalls.

Owner's manual

Get the free official owner's manual from Chevrolet's manuals and guides page. Choose 2022 Silverado 3500HD. It covers maintenance schedules, fluids, towing limits and warning lights. Older years may not be listed online.

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

  • Power Train:Automatic Transmission:Control Module:Software

    Oct 2024 · #24V797000

    General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

    Risk and fix

    Risk: Rear wheel lock-up can increase the risk of a crash.

    Fix: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

  • Latches/Locks/Linkages:Tailgate:Latch

    Feb 2024 · #24V060000

    General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

    Risk and fix

    Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

    Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

  • Service Brakes, Hydraulic:Power Assist:Electric:Control Module

    Sep 2021 · #21V758000

    NHTSA warning: park outside and away from buildings until fixed.

    General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.

    Risk and fix

    Risk: Water in the BPMV may cause an electrical short circuit and increase the risk of fire.

    Fix: Owners are advised to park outside and away from other structures until the recall repair is completed. Dealers will replace the BPMV assembly, free of charge. Owner notification letters were mailed on October 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212349181.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

  • Unknown or Other5
    • Filed Jul 2026

      When shutting the vehicle off, I repeatedly get a “shift to park” error message. The truck will not shut down fully until this message goes away and can drain the battery. I have read this is a common Chevy problem in other models and others who I have talked to have the same issue. The local dealer wanted $170 just to scan it even though I feel they know the issue. The problem started right after the warrant expired and GM sent through a “software push notification” with no explanation what it was for. This feels too coincidental for me and GMs response was to take it to the dealer, not covered by warranty.

    • Filed May 2026

      Issue: Tailgate unlatches unexpectedly Erratic behavior consistent with electronic release switch malfunction I am reporting a safety concern involving the tailgate on my 2022 Chevrolet Silverado 3500 HD. The tailgate exhibits erratic behavior and has unlatched unexpectedly without user input. I can support this claim with documented video evidence I took while the vehicle was parked. This condition is consistent with the defect described in General Motors safety recall N232426400, which involves water intrusion into the tailgate exterior electronic release switch, potentially causing a short circuit and unintended tailgate opening. Although my vehicle is not included in the recall population based on VIN, it is the same model year, platform, and equipped with the same power-unlatching tailgate system. The failure mode I am experiencing matches the recall description exactly. I brought the vehicle to a dealership for diagnosis. The dealership acknowledged familiarity with this issue and indicated they have observed similar failures on other trucks outside the recall VIN population. However, because my VIN is not included in the recall, I was told the repair would not be covered. General Motors offered only minimal goodwill assistance, and I was required to pay for the repair. This condition presents a safety risk, as an unlatched tailgate can allow cargo to exit the vehicle and create a roadway hazard, increasing the risk of a crash. I am submitting this complaint because the defect appears to extend beyond the currently identified VIN population, and I believe additional vehicles may be affected.

    • Filed Nov 2025

      Onstar module is broken

    • Filed May 2025

      ●Rear window with small power wi down leaks ●over time, it will get worse and cause mold, in turn makes it a healthy hazard ●yes, the problem has been reproduced by an independent facility ●it has not been inspected by dealership but when informed of the situation, they stated they knew there was an issue and referred me to a window specialist ●there were no warning lamps

    • Filed Jun 2024

      The onstart module stopped working, no internet or gps conection is working, also the emergency call system is disabled, Onstart systems is disabled due the telematic control module fault..

  • Electrical System5
    • Filed Jun 2026

      The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving 35 MPH with a trailer hitched to the vehicle, the trailer brake failed to respond on and off independently. Neither an independent mechanic nor a dealer was contacted. The trailer brake failure warning light was illuminated. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact associated the failure with N232414840 - Customer Satisfaction Program (Equipped with BRK APL CTRL FEATURE-INTEGRATED TRAILER BRAKE); however, the VIN was not included in the program. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. No assistance was provided. The approximate failure mileage was 50,000.

    • Filed Oct 2024

      The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the tailgate would lower independently. Additionally, the contact stated the failure had been occurring from the day of the vehicle purchase and had gradually worsened. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 43,000.

    • Filed Jun 2024

      The onstart module stopped working, no internet or gps conection is working, also the emergency call system is disabled, Onstart systems is disabled due the telematic control module fault..

    • Filed May 2024

      The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while the vehicle was in park(P), the tailgate opened unintendedly. There was no warning light illuminated. The contact stated that the failure was with the tailgate electronic switch. The contact was concerned that the vehicle could present a hazard for other drivers on the roadway should the tailgate open unintendedly. The dealer was not contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.

    • Filed Feb 2024

      Message will appear that states : trailer brake system needs serviced “ When that appears and I am currently towing a trailer I lose all power to trailer including the brakes. I can’t signal I can’t use the trailer brakes. I’m towing 14,000 lbs and when I’m going down a 6% grade this is very dangerous. I have had vehicle in twice for this issue , first time I was told they replaced a controller, 2nd time they said no problems detected. For me to lose all power to tow vehicle is unacceptable and extremely dangerous

  • Latches/Locks/Linkages4
    • Filed Feb 2026

      The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that occasionally, while driving or while the vehicle was parked, the tailgate unintendedly opened. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The contact associated the failure with NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included. The approximate failure mileage was 52,000.

    • Filed Jul 2025

      The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that the tailgate intermittently opened while driving at various speeds. Upon investigation, the contact discovered that the failure was related to the tailgate electronic switch, allowing the tailgate to open or close independently. The contact was concerned that the tailgate could present a hazard to other drivers if the tailgate opened unexpectedly. The dealer was notified of the failure and provided the contact with an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 85,000.

    • Filed Oct 2024

      The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the tailgate would lower independently. Additionally, the contact stated the failure had been occurring from the day of the vehicle purchase and had gradually worsened. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 43,000.

    • Filed May 2024

      The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while the vehicle was in park(P), the tailgate opened unintendedly. There was no warning light illuminated. The contact stated that the failure was with the tailgate electronic switch. The contact was concerned that the vehicle could present a hazard for other drivers on the roadway should the tailgate open unintendedly. The dealer was not contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.

  • Service Brakes4
    1 involved a crash
    • Filed Aug 2025

      The braking system is very weak given the towing and load rating on the truck. Emergency stopping is at times questionable. It seems there is almost no braking from the front axle of the truck. In 80000 miles the front brakes are still over 75% pad left with the rear brakes now being on the second set. I have had the dealership Chevrolet of Canton look into this and they tell me that is how this trick is designed to work. This is the first truck I have ever owned that used the rear brakes more 4 times faster than the front brakes. This is an issue that GM needs to look into.

    • Filed Jul 2025

      The brakes really seem to be lacking stopping power unloaded and especially while towing a 30' gooseneck loaded. I even have the brake controller set to 10 and it really takes awhile to stop. I have to deliberately leave even more room in front of me to make sure I can stop.

    • Filed Feb 2024

      Message will appear that states : trailer brake system needs serviced “ When that appears and I am currently towing a trailer I lose all power to trailer including the brakes. I can’t signal I can’t use the trailer brakes. I’m towing 14,000 lbs and when I’m going down a 6% grade this is very dangerous. I have had vehicle in twice for this issue , first time I was told they replaced a controller, 2nd time they said no problems detected. For me to lose all power to tow vehicle is unacceptable and extremely dangerous

    • Filed Jan 2023

      I was following a vehicle at 3-4 car lengths at 35 MPH. The vehicle in front made an aggressive stop and although I immediately saw the incident, I could not stop in time with a full panic stop by pressing the brakes hard to the floor. My brakes felt greasy and even though I had enough separation, the truck did not decelerate much. I felt the anti-lock mechanism but it did not seem to slow the vehicle.

  • Power Train3
    • Filed Apr 2026

      The contact owns a 2022 Chevrolet Silverado 3500. While at a stoplight the transmission malfunctioned and the vehicle failed to drive forward or reverse. After restarting the vehicle, the vehicle was reversed into a nearby service station. The vehicle was later towed to the local auto repair shop, which replaced the brake actuator and the brake pads. Shortly after retrieving the vehicle, the failure had reoccurred, and the brakes seized. The vehicle was towed to a local transmission service center. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were not contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V797000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 121,000.

    • Filed Jul 2025

      I recieved a recall notice for this vehicle. When I went to my local dealership {Michael Hohl GMC Carson City Nevada} I was told that I would be better off to wait until my transmission fails because the repair parts are almost non existant. I am now reluctant to drive my $90,000 truck because of an inevitable rear wheel lockup situation.

    • Filed Nov 2024

      My 2022 Chevy Silverado has been to 4 different GMC/Chevrolet Dealerships since August 2024 and is currently broken down in Indiana at Sauers Buick GMC Although, it has been to 4 different dealerships to confirm there is a Faulty Part of the Transmission, Part # 24048701 A Body Control Valve, i have been on the waiting List since August 2024 for this part at 4 different dealers ships Some days it drives fine, and others it will flash a message that it is in Reduced Power Mode and it will not shift properly at this point There is no parts available, so i have continued to drive my truck since i am making payments on it. It Broke down and would not shift into Gear on October 31, 2024 in Indiana. At that point It flashed an error message that the Transmission was Hot. I called for a tow truck and had AAA tow it to the closes GMC Dealer Today is November 14, 2024, it has been at the same Dealership for 2 weeks with No Eta from the dealership or GMC corporate as to when it will be fixed. Since it has been undriveable for 2 weeks, what is my course of action? Since the Body Control Valve Part # 24048701, is not available, i am seeking a full transmission replacement which I am also waiting for an answer on

  • Engine3
    1 involved a fire
    • Filed Feb 2026

      I never was contacted by GM that a recall was made for my truck, by email or mail. The last two extended warranty 111k miles or May 7, 2029) repairs made by the dealer, the repair paperwork order states a “ Recall” exists but the dealer elects not to perform the repairs @ 44k miles. Recall: Perform Factory Recall 212349710 ECM Fastners missing or loose. I’ve searched cannot find this recall or any recalls.

    • Filed Mar 2023

      The contact owns a 2022 Chevrolet Silverado 3500. The contact stated after parking the vehicle at his garage, he heard an abnormal noise and saw smoke and fire exiting the passager side tire from the engine. The contact stated he extinguish the fire on the engine with a fire extinguisher he had available. A fire report was not filed nor did he call the fire department. The contact stated no one was injured nor sought medical attention. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 19,000.

    • Filed Dec 2022

      2022 CHEVROLET SILVERADO 3500. CONSUMER WRITES IN REGARD TO SEVERAL DEFECTS ON THE VEHICLE.

  • Visibility/Wiper2
    • Filed Aug 2025

      Rear window leaks severely causing electrical issues. This is a known issue for almost 10 years now with multiple TSB’s about this problem across this vehicle platform. The repair for this is over $1000 often times. This should be a recall. We the consumers should not be stuck footing this bill when GM is well aware that this window causes issues and refuses to make a fix to keep this from happening. Especially, seeing that it typically does not seem to happen during the warranty period of the vehicle. My vehicle is less than 3 years old but now over the mileage cutoff and I was just quoted 1000-1500 to repair this very well know issue. GM needs to be liable for this faulty design.

    • Filed Mar 2023

      The auto dimming mirrors have no shut off on them. At night they dim so much you can’t see out of the mirrors. This is so bad I quit driving this truck at night after jack knifing my trailer when my porch light dimmed my mirrors.

  • Steering1
    • Filed May 2026

      My steering feels loose and truck doesn't sways and wanders. It wasn't that way when I got it and I only put like 20000 miles on it. It shouldn't be having these issues. Other models 23-24 have a recall for this same issue.

  • Suspension1
    • Filed May 2026

      My steering feels loose and truck doesn't sways and wanders. It wasn't that way when I got it and I only put like 20000 miles on it. It shouldn't be having these issues. Other models 23-24 have a recall for this same issue.

  • Air Bags1
    1 involved a crash
    • Filed Jul 2025

      I was driving on freeway in rain, rear end of truck kicked out sideways due to hydroplane, I hit the cement median in the front of truck, spun around and the back end also hit median. I have $25,000 in damage and the frame is bent in 3 locations, however airbags didn't deploy. 1) Airbags didn't deploy, and yes available for inspection. 2) I think airbags should have gone off, all 4 of us hit our heads on something. 3) No, I mentioned it to them, but nothing has been done. 4) No inspection has been completed. 5) No, there were no warning lights or messages prior to the failure.

  • Structure1
    • Filed Jun 2025

      Pulled in drive way and tailgate open light came on and noises was coming from rear or truck. I have a bed cover so I could not see tailgate but it was beeping, going up and down on it own. I finally pulled the fuse to get it stopped. Seen the recall and though all would be good BUT NO they say my truck is not on recall list evan though its doing the exact thing recall is for.

  • Engine And Engine Cooling1
    • Filed May 2025

      The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH, there was an abnormal sound coming from the engine compartment before the vehicle stalled. No warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that the intercooler pipes and turbo intercooler hoses needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 67,000.

  • Exterior Lighting1
    • Filed Aug 2023

      ATC LED Trailer running lights drop out after 2 or so hours of operation. The Trailer is being towed by a 2022 Silverado High Country 3500. I have had the Silverado into Serra Whelan Chevrolet to check the trucks trailer lighting system, said they thought it was the trailer, on 5/10/22. Talked with the service person there and he recommended I purchase a Curt resistance jumper plug part number 57003 because this is an issue with the truck not being able to see the low current drawing LED running lights. I bought the Curt part number 57003 and installed it between the truck and trailer plug. The running lights now drop our after about two hours of operation. I contacted Chevrolet customer service and started an issue # 9-10551955094 on 08/24/2023. Am going to try having Serra Whelan Chevrolet look at the trucks light circuit again. This is a serious safety issue, no trailer tail lights at night. This is an open issue not resolved by GM, I can only safely drive this trailer truck combination during the day, running lights drop out after around two hours of truck trailer operation...no solution has been found as yet.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.

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