2013 Chevrolet Silverado 3500HD

What owners should know

Covers 2011–2014 · 6.6L Duramax LML diesel and 6.0L V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2013 Chevrolet Silverado 3500HD. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Duramax LML fuel pump (CP4) failure

  Best left to a shop

  Signs: Sudden stalling or no-start, low fuel pressure codes such as P0087.

  Fix: Prevention: change the fuel filter on schedule and buy fuel from busy stations. Some owners replace the CP4 with a different pump design as prevention. A failed pump usually means a full fuel system replacement at a diesel shop.

  Shop: Duramax fuel filterShop: Duramax CP3 conversion kit▶ How-to videos

• DEF heater and NOx sensor problems

  Moderate DIY

  Signs: 'Poor DEF quality' or reduced power messages, check engine light.

  Fix: Scan for codes. Common fixes are a NOx sensor or the DEF heater and tank assembly.

  Shop: Duramax NOx sensorShop: Duramax DEF heater▶ How-to videos

• Worn idler arm and pitman arm

  Moderate DIY

  Signs: Loose, wandering steering, clunks, play in the steering wheel.

  Fix: Replace the idler arm and pitman arm, and check tie rods. Many owners add an idler arm support brace. Get an alignment afterward.

  Shop: idler armShop: pitman armShop: idler arm support kit▶ How-to videos

• Cracked dashboard

  Easy DIY

  Signs: Cracks across the dash top, especially near the passenger airbag.

  Fix: Cover it with a molded dash cover or replace the dash pad. Make sure a cover doesn't block the airbag.

  Shop: dash cover▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V053000

  General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."

  Risk and fix

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V054000

  General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  Risk and fix

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

• Equipment

  Apr 2018 · #18V267000

  General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk and fix

  Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

  Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

• Fuel System, Gasoline:Storage:Auxillary Tank

  Oct 2017 · #17V664000

  General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

  Risk and fix

  Risk: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

  Fix: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Power Train16

  • Filed Dec 2024

    Torque converter failed and destroyed my transmission. There is metal shavings in my transmission fluid. My truck will not shift right, the torque converter wants to lock up. It causes my truck to have a jerking type feeling.

  • Filed Sep 2023

    The truck started shifting hard. Had it towed home. Then towed to dealership. They diagnosed it with a faulty TCM #24256861. Then said it could be up to 18 months for the part. This is unacceptable in our opinion. Additional expenses, time missed from work, etc.

  • Filed Jul 2023

    General Motors produces several years of vehicles with a faulty transmission control module (TCM). From 2008 thru 2015, Chevrolet and GMC 2,500 & 3,500 trucks with the 6.6 L Duramax engine and Allison 1,000 transmission all used the same TCM; part number 24256861. This part has experienced a very high failure rate. During the summer of 2022, the stock of replacement parts was exhausted and GM seems to be postponing the manufacture or new parts. An estimated 5,000 vehicles are currently unusable due to the failure of this part and no new parts available.

  • Filed Jun 2023

    Tcm module faild on freeway when doing 60mph the vehicle suddenly down shifted causing car behind me to skid there brakes to avoid a rear end collision.Yes vehicle can be inspected for failure of transmission control module.The vehicle was diagnosed of a faulty transmission control module.. The truck has been down since December 2022.the dealer says the part had been discontinued With no release date.

  • Filed Feb 2023

    According to GM 2009 to 2015 Chevy Silverado transmission control module and wiring harness failed. People have been without their cars for more than a year ours has been down for 6 months. NO dates for the parts to be back in stock.

  • Showing the 5 most recent of 16.
• Steering15

  1 involved a crash

  • Filed May 2017

    STEERING HAS LOCKED UP MOMENTARILY WHILE TURNING AT LOW SPEED INTO A PARKING LOT. THIS HAS HAPPENED NUMEROUS TIMES, BUT IT IS VERY BRIEF. RECENTLY IT HAS HAPPENED SEVERAL TIMES WHILE DRIVING IN DEEP SNOW IN THE MOUNTAINS IN FOUR WHEEL DRIVE. IT COMPLETELY LOCKS UP FOR A SECOND OR SO THEN BREAKS FREE. IT IS NOT TO BE CONFUSED WITH BECOMING DIFFICULT TO STEER, AS IF THE POWER STEERING BELT IS SLIPPING - NO IT COMPLETELY LOCKS UP. NO NOISE IS PRESENT WHEN THIS HAPPENS. NO SQUEALING BELTS, NO GRINDING - NO DIFFERENT NOISE OF ANY KIND. IT JUST LOCKS UP, THEN BREAKS FREE. SINCE IT HAPPENS MOMENTARILY, IT IS VERY DIFFICULT TO INVESTIGATE OR DUPLICATE. THIS HAS HAPPENED NUMEROUS TIMES SINCE THE TRUCK WAS BRAND NEW.

  • Filed Mar 2016

    I BOUGHT THIS USED 2013 TRUCK IN LATE NOV 2015. WHEN MAKING (USUALLY) A RIGHT TURN AT LOW SPEED, ESPECIALLY FROM A STOP LIKE ENTERING TRAFFIC FROM AN INCLINED ACCESS DRIVEWAY, OCCASIONALLY (MAYBE 3 TIMES PER MONTH) THERE IS A SUDDEN AND TOTAL FAILURE OF POWER ASSIST IN STEERING, MAKING THE TURN EXTREMELY DIFFICULT AND UNABLE TO KEEP FROM DRIFTING OUT OF THE INTENDED LANE OF TRAVEL. COLLISIONS WERE AVOIDED SEVERAL TIMES BY (THANKFULLY) ONCOMING TRAFFIC VEERING OUT OF THE WAY. THIS SUDDEN LOSS OF STEERING CONTROL PARTICULARLY AT THIS UNEXPECTED TIME WHILE ACCELERATING TO NEGOTIATE A TRAFFIC ENTRY IS EXTREMELY DANGEROUS. THIS ONE-TON TRUCK IS NOT LIKE A SUBCOMPACT THAT IS EASY TO TURN 90 DEGREES WITHOUT POWER STEERING, BELIEVE ME. IF MY WIFE WERE DRIVING, THE TRUCK WOULD SURELY GO COMPLETELY ACROSS ALL LANES OF ONCOMING TRAFFIC. AFTER COMPLETING THE TURN, THE POWER STEERING RETURNS TO NORMAL, HOWEVER THE POWER ASSIST STEERING ON THIS 2013 TRUCK HAS ALWAYS BEEN FAR LESS EFFECTIVE THAN MY PREVIOUS IDENTICAL MODEL, BUT 8 YEARS OLDER CHEVY DIESEL ONE-TON TRUCK.

  • Filed Oct 2015

    WHEN MAKING TURNS AT SLOW SPEEDS THE STEERING RANDOMLY SEEMS TO LOCK-UP AND I HAVE TO PUT MY FULL STRENTGH INTO THE STEERING WHEEL TO GET THE TRUCK TO TURN. IT WILL ONLY HAPPEN FOR A SPLIT SECOND AND THEN ACT NORMALLY. BUT IT HAS CAUSED ME TO ALMOST HAVE SEVERAL COLLISIONS WITH OTHER VEHICLES. IT HAS BEEN HAPPENING SINCE THE VEHICLE WAS NEW BUT SEEMS TO BE PROGRESSIVELY HAPPENING MORE OFTEN, I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK BUT THEY CAN NOT FIND ANY PROBLEMS NOR CAN THEY GET THE VEHICLE TO REPLICATE THE PROBLEM. ALSO--IT SEEMS TO HAPPEN MORE WHEN I AM TURNING TO THE RIGHT,

  • Filed Aug 2015

    TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 3500. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

  • Filed Sep 2014

    WHEN DRIVING AT SLOW SPEED AND USUALLY AT LOW RPM, AND TURNING RIGHT THE STEERING LOCKS UP, IF I PULL TO THE LEFT IT USUALLY CLEARS THE LOCK UP. THIS PROBLEM OCCURS NEARLY EVERY TIME I DRIVE THIS VEHICLE, AND ITS NOT GETTING BETTER. I TOOK THE TRUCK TO THE DEALER TO HAVE IT CHECKED OUT AND WAS TOLD THAT IT IS NORMAL AND THERE WAS NOTHING THEY WOULD DO ABOUT IT. I SAY THERE IS NOTHING NORMAL ABOUT NEARLY HITTING OTHER VEHICLES BECAUSE OF POWER STEERING PROBLEM UNLESS OF COURSE ITS A GM PRODUCT AND HAVING A DEFECT LIKE THIS IS NORMAL FOR THEM. *TR

  • Showing the 5 most recent of 15.
• Air Bags13

  4 involved a crash

  • Filed Sep 2024

    See attached document for complaint.

  • Filed Jun 2022

    2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED AFTER HAVING THE RECALL REPAIR PERFORMED, THE AIRBAG WARNING LIGHT ILLUMINATED. THE DEALER STATED THE AIRBAG WAS NOT RECEIVING ANY POWER. THE DEALER INFORMED THE CONSUMER THAT THE ENGINE WIRING JUNCTION BOX NEEDED TO BE REPLACED. THE CONSUMER STATED THAT THE FAILURE OCCURED TWO DAYS AFTER THE REPAIR WAS COMPLETED. THE VEHICLE WAS PARKED FOR THOSE TWO DAYS. THE CONSUMER BELIEVED THE DEALER WAS RESPONSIBLE FOR THE FAILURE.

  • Filed May 2022

    I took my Chevrolet Silverado in for the airbag recall, and when it was returned to me the passenger airbag sensor was set off on the dash. The recall work wad done at Capital Chevrolet, at 6200 S I-35 Frontage Rd, Austin, TX 78745. I asked them to fix the airbag sensor problem, and they looked at it and wanted to charge me to fix it. They said that "well it's a 2013 so it probably just went bad". I find it overly suspicious that it went bad IMMEDIATELY after conducting an airbag recall. They offered to repair the airbag issue, but only if I paid them the normal rate. How in the world does it it make sense for me to pay for a recall issue. There were NO issues with the airbags before I brought it in for the recall.

  • Filed Mar 2022

    2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE FRONTAL AIRBAG SAFETY RECALL. THE CONSUMER STATED THE AIRBAG LIGHT WAS ILLUMINATED.

  • Filed Apr 2016

    CRACKED DASH. MY VEHICLE ONLY HAS 30K MILES AND ALREADY HAS A CRACK

  • Showing the 5 most recent of 13.
• Unknown or Other12

  1 involved a crash

  • Filed Sep 2023

    The truck started shifting hard. Had it towed home. Then towed to dealership. They diagnosed it with a faulty TCM #24256861. Then said it could be up to 18 months for the part. This is unacceptable in our opinion. Additional expenses, time missed from work, etc.

  • Filed Sep 2020

    CAME TO A STOP AT TOP OF EXIT RAMP TRUCK CONTINUED TO ROLL BACKWARDS BRAKE LIGHT AND ABS LIGHT CAME ON, TRUCK BEEPED THREE TIMES COMING UP RAMP, HIT EXCELLERATOR AND TRUCK ENGINE DID NOT RESPOND. HIT EMERGENCY BRAKE. PUT TRUCK IN PARK AND TURN OFF IGNITION. TRUCK REFUSED TO START. EXTREMELY DANGEROUS STOP TO CUT OFF AS TRACTOR TRAILER WE'RE COMING OFF INTERSTATE BEHIND ME FULL SPEED TO TRUCK STOP (BEFORE THIS INCIDENT THE TRUCK HAD DRIVEN COMPLETELY FINE ON A 60 MILE DRIVE ALL INTERSTATE EXCEPT FOR MAYBE THREE MILES. ). TRUCK IS STILL AT THE MECHANIC AS THEY CAN NOT GET TRUCK STARTED. ITS BEEN A WEEK.

  • Filed Feb 2020

    THE DASHBOARD HAS CRACKED IN TWO PLACES. ONE CRACK IS AT THE CORNER OF THE PASSENGER AIR BIG AND THE OTHER IS ABOVE THE INSTRUMENT CLUSTER. THE CRACKS LEAD ME TO SUSPECT THE DASHBOARD IS EITHER BRITTLE OR UNDER STRESS. WHAT WILL HAPPEN IF THE AIRBAG DEPLOYS? WILL THE DASHBOARD DISINTEGRATE AND CAUSE INJURY TO THE VEHICLE OCCUPANTS. THERE IS NO EXCUSE FOR THIS BAD DASHBOARD GIVEN TODAY'S TECHNOLOGY. MY VEHICLE HAS NEVER BEEN IN AN ACCIDENT SO THIS SHOULD NOT BE HAPPENING.

  • Filed Jan 2020

    EXHAUST IS LEAKING INTO CABIN WHEN STOPPED OR PARKED

  • Filed Dec 2017

    EXHAUST MANIFOLD BOLTS BROKE OFF . DUE TO CHEAP METAL USED.

  • Showing the 5 most recent of 12.
• Engine11

  • Filed Jan 2025

    The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with failed temperature sensors and a failed heating element in the diesel exhaust fluid (DEF) tank. The contact was informed that the heating element and the temperature sensors needed to be replaced. The vehicle was not repaired. In addition, the contact stated that an unknown repair was performed four years ago on the diesel exhaust fluid (DEF) tank. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 39,639.

  • Filed Jun 2023

    The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving 50 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to pull to the side of the road and restarted the vehicle. The check engine warning light illuminated but the vehicle started operating normally. The contact was able to drive the vehicle back to the residence. An independent mechanic diagnosed the vehicle and stated that the engine control module (ECM) needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the ECM was not available. The manufacturer was contacted but no assistance was provided. The failure mileage was 56,000.

  • Filed Sep 2020

    CAME TO A STOP AT TOP OF EXIT RAMP TRUCK CONTINUED TO ROLL BACKWARDS BRAKE LIGHT AND ABS LIGHT CAME ON, TRUCK BEEPED THREE TIMES COMING UP RAMP, HIT EXCELLERATOR AND TRUCK ENGINE DID NOT RESPOND. HIT EMERGENCY BRAKE. PUT TRUCK IN PARK AND TURN OFF IGNITION. TRUCK REFUSED TO START. EXTREMELY DANGEROUS STOP TO CUT OFF AS TRACTOR TRAILER WE'RE COMING OFF INTERSTATE BEHIND ME FULL SPEED TO TRUCK STOP (BEFORE THIS INCIDENT THE TRUCK HAD DRIVEN COMPLETELY FINE ON A 60 MILE DRIVE ALL INTERSTATE EXCEPT FOR MAYBE THREE MILES. ). TRUCK IS STILL AT THE MECHANIC AS THEY CAN NOT GET TRUCK STARTED. ITS BEEN A WEEK.

  • Filed Nov 2017

    2013 CHEVROLET SILVERADO K3500HD LTZ CREWCAB 6.6L DURAMAX : ENGINE REGULARLY FAILS TO START. SINCE ACQUIRING THIS PRE-OWNED TRUCK IN JUNE 2017 I HAVE EXPERIENCED THREE INSTANCES WHERE THE ENGINE TURNS OVER WHILE ATTEMPTING TO START BUT FAILS TO DO SO. IN ALL CASES THE ATTEMPT TO START WAS MADE AFTER THE VEHICLE SAT OUTSIDE OVERNIGHT. VEHICLE WAS ORIENTED WITH A SLIGHT UPHILL (5 DEGREES) NOSE UP ATTITUDE. BATTERY (THERE ARE 2) CONDITION TESTED WELL WITHIN SPECIFICATIONS FOR STATE OF CHARGE,VOLTAGE AND AMPERAGE. AFTER HAVING THE TRUCK TOWED TO VARIOUS SERVICE FACILITIES NONE COULD FIND A CAUSE FOR THE NO START CONDITION. IN EVERY INSTANCE THE TRUCK WOULD RESTART AFTER HAVING SAT FOR A NUMBER OF DAYS. PRIOR TO THESE INCIDENTS THERE HAVE BEEN ALSO BEEN AN EQUAL NUMBER OF LOUD DRIVE TRAIN NOISES WHEN MAKING A LEFT TURN FROM A STANDSTILL ONTO THE HIGHWAY. AFTER ENTERING THE HIGHWAY THE VEHICLE PERFORMED NORMALLY EXCEPT IT WAS IMMEDIATELY FOLLOWED BY WHAT CAN ONLY BE DESCRIBED AS A HESITATION/STUMBLING WHEN ACCELERATING MODERATELY. NONE OF THESE DESCRIBED CONDITIONS HAVE BEEN ACCOMPANIED BUT ANY WARNING TONES OR MIL INDICATORS ON THE DASHBOARD. VEHICLE CURRENTLY HAS APPROX. 209,000 MILES AND WAS ORIGINALLY SOLD NEW IN 2013 AND DRIVEN IN TEXAS BEFORE BEING BROUGHT TO CONNECTICUT IN JAN 2017 FROM WHERE I PURCHASED IT.

  • Filed Mar 2016

    I HAVE NOW HAD MY CHEVY 2013 SILVERADO IN FOR OIL CONSUMPTION TESTS FOR THE LAST 3 MONTHS AND IT HAS FAILED THEM. WHEN I FIRST BROUGHT IT IN I WAS TOLD THAT THEY WOULD REPLACE THE PISTON RINGS. WHEN IT FINALLY FAILED THEY ARE NOW SAYING THE ARE ONLY REPLACING THE HEAD GASKET AND THE ROCKER ARMS. NEITHER ONE OF THESE HAVE ANYTHING TO DO WITH MY TRUCK BURNING OIL. THIS IS THE SECOND VEHICLE I HAVE OWNED THAT HAS HAS ISSUES BURNING OIL THE FIRST ONE THEY TOLD ME THAT IT WAS NORMAL FOR IT TO BURN OIL. THEY NEED TO DO WHAT THEY ORIGINALLY TOLD ME AND REPLACE THE PISTON RINGS. WHAT HAPPENS IF THIS ENGINE GOES WHILE I AM GOING DOWN THE HIGHWAY

  • Showing the 5 most recent of 11.
• Electrical System10

  1 involved a crash · 2 involved a fire

  • Filed Sep 2023

    The truck started shifting hard. Had it towed home. Then towed to dealership. They diagnosed it with a faulty TCM #24256861. Then said it could be up to 18 months for the part. This is unacceptable in our opinion. Additional expenses, time missed from work, etc.

  • Filed Jul 2023

    General Motors produces several years of vehicles with a faulty transmission control module (TCM). From 2008 thru 2015, Chevrolet and GMC 2,500 & 3,500 trucks with the 6.6 L Duramax engine and Allison 1,000 transmission all used the same TCM; part number 24256861. This part has experienced a very high failure rate. During the summer of 2022, the stock of replacement parts was exhausted and GM seems to be postponing the manufacture or new parts. An estimated 5,000 vehicles are currently unusable due to the failure of this part and no new parts available.

  • Filed Feb 2023

    According to GM 2009 to 2015 Chevy Silverado transmission control module and wiring harness failed. People have been without their cars for more than a year ours has been down for 6 months. NO dates for the parts to be back in stock.

  • Filed Oct 2015

    TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR INTAKE HOSE NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE OCCURRED SEVERAL TIMES. THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SENSOR NEEDED TO BE RESET. ON ANOTHER OCCASION, THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BOTH TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

  • Filed Jul 2015

    2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM ISSUES. *SMD THE CONSUMER STATED WHEN USING THE BRAKE CONTROLLER, THERE WAS LITTLE TO NO BRAKES. THE CONSUMER VISITED THE DEALER TO SEE IF THE BRAKE CONTROLLER COULD BE ADJUSTED. SO THE TRAILER BRAKES WOULD START SOONER AND GET STRONGER. *JB UPDATED 09/17/15*LJ UPDATED 11/30/2017*CN

  • Showing the 5 most recent of 10.
• Structure9

  3 involved a crash · 1 involved a fire

  • Filed Apr 2016

    DASH HAS CRACKED ABOVE PASSENGER SIDE AIRBAG. THIS HAS CAUSED SAFETY CONCERNS SUCH AS THE POSSIBILITY OF THE AIR BAG DEPLOYING OR PIECES OF THE DASH COMING OUT AND INJURING SOMEONE IF IT WAS TO DEPLOY IN AN ACCIDENT. I PURCHASED THIS VEHICLE USED AND HAVE ONLY HAD IT ABOUT 5 MONTHS.

  • Filed Sep 2014

    ON THE WAY TO WORK ON MONDAY MORNING, SEPT 1ST, 2014 AS MY HUSBAND APPROACHED A STOP LIGHT HE NOTICED THE VEHICLE AT THE LIGHT BACKUP LIGHTS COME ON. HE THOUGHT THEY MAY HAVE PULLED TOO FAR UP UNDER THE STOP LIGHT AND WERE JUST GOING TO BACK UP A LITTLE BIT SO HE APPLIED HIS BRAKES. THE DRIVER OF THE OTHER VEHICLE PROCEEDED TO PUSH THE GAS AND SLAM IN TO THE FRONT OF MY HUSBAND'S TRUCK THEN DRIVE OFF. MY HUSBAND PROCEEDED TO THE NEARBY PILOT FUEL STOP LOOKED AROUND TO SEE IF THE OTHER VEHICLE WAS THERE THEN CALLED THE POLICE TO FILE A REPORT. AFTER THAT HE WENT ON TO WORK A FEW MILES DOWN THE ROAD. WORKED HIS SHIFT, STOPPED AND PUT A LITTLE GAS IN HIS TRUCK AND DROVE THE 9 MILES HOME. PARKED IN THE DRIVE WENT IN THE HOUSE AND CAME BACK OUT A FEW MINUTES LATER THERE WAS SMOKE THEN FIRE COMING FROM AROUND THE FRONT TIRE OF THE TRUCK. IT SOON BECAME ENGULFED IN FLAMES DESPITE THE EFFORTS OF THE LOCAL FIRE DEPARTMENT. THE TRUCK WAS A TOTAL LOSS. *TR

  • Filed May 2014

    SINCE I PURCHASED THIS TRUCK IN 12/2013, THE RUBBER DOOR GASKETS DEVELOP A VERY STRONG CHEMICAL SMELL WHEN TRUCK SITS IN THE SUN, OR WHEN WEATHER IS WARM, WHICH IS MOST OF THE TIME HERE IN FLORIDA. IT SMELLS BAD ENOUGH TO CAUSE NAUSEA, WHICH IS A DISTRACTION WHEN DRIVING THE VEHICLE. I WOULD LIKE TO KNOW IF THERE IS A REMEDY TO THIS PROBLEM. *JS

  • Filed Apr 2014

    TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. EXACT REPAIR INFORMATION WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 26,632.

  • Filed Apr 2014

    ON TUESDAY MARCH 18, 2014 I WAS DRIVING A 2013 CHEVY SILVERADO AND REAR ENDED A CHEVY TAHAO AT APPROXIMATELY 20 MPH WITHOUT HITTING MY BRAKES. CONDITIONS AT THE TIME WERE CLEAR AND DRY ALTHOUGH VERY WINDY. I WAS THE ONLY PASSENGER IN MY TRUCK. I WAS WEARING MY SEATBELT. I HIT THE STEERING WHEEL WITH MY CHEST. THE ONSTAR SYSTEM CALLED TO SAY THEY COULD SEE I WAS IN AN ACCIDENT AND HELP WAS ON THE WAY. I EXCHANGED INFO WITH THE OTHER DRIVER AND RETURNED TO MY VEHICLE. THE SEATBELT WAS IN THE EXTENDED POSITION AND WOULD NOT EXTEND FURTHER OR RETRACT. ON THE DISPLAY PANEL IT HAD AN 'AIRBAG DEPLOYED' ICON AND MESSAGE 'SERVICE AIRBAG'. MY INSURANCE COMPANY GAVE ME A AUTO REPAIR SHOP TO GO TO FOR AN ESTIMATE, HOWEVER, THE SHOP TOLD ME THEY WOULD NOT TOUCH THE VEHICLE UNTIL A GM REPRESENTATIVE INVESTIGATED THE SYSTEM FIRST AS THEY FELT THE SEATBELT SHOULD HAVE PREVENTED ME FROM HITTING THE STEERING WHEEL. I CALLED GM AND SPOKE WITH WALTER IN CUSTOMER SERVICE. HE ARRANGED TO HAVE A 'THIRD PARTY' INVESTIGATOR COME AND DO A INTERROGATION OF THE SYSTEM AND ARRANGED FOR A LOANER VEHICLE. RAYTHEON REPRESENTATIVE 'JEFF" CALLED ME SUNDAY MARCH 20 AND STATED HE WAS TO INTERROGATE THE SYSTEM AND WOULD CONTACT ME FROM THE AIRPORT WHEN HE GOT TO TOWN ON WEDNESDAY MARCH 23. ON WEDNESDAY MARCH 23 I CALLED JEFF TO SEE IF HE WAS IN TOWN AND HE STATED HE WAS AT THE AIRPORT 'LEAVING' TOWN, HE HAD DONE HIS INVESTIGATION AND DETERMINED EVERYTHING WORKED LIKE IT SHOULD. I ASKED HIM IF I WAS SUPPOSED TO HIT THE STEERING WHEEL AND HE STATED HE DID NOT AGREE OR DISAGREE. *TR

  • Showing the 5 most recent of 9.
• Fuel/Propulsion System6

  1 involved a crash

  • Filed Dec 2019

    BOSCH FUEL PUMP IS FAILING SENDING METAL FILINGS THROUGHOUT THE ENGINE. GM IS AWARE OF THE PROBLEM ON VEHICLE YEARS 2011-2106 BUT HAS NOT ISSUED A RECALL. COST TO REPAIR 10,600.00 PLUS LOSS OF VEHICLE SINCE THE REPAIR TAKES OVER 40 HOURS.

  • Filed May 2019

    VEHICLE DEVELOPED A FUEL LEAK IN THE RETURN FUEL LINE LOCATED AT THE TANK. THE FUEL LINE IS MADE OF PLASTIC, IT HAS NO PROTECTION AROUND THE FUEL LINE, AND IS LOCATED WHERE NATURAL DEBRIS MAY COLLECT. IN THIS PARTICULAR INCIDENT AN ACORN BECAME LODGED NEXT TO FUEL LINE AND WORE A HOLE IN IT. THE RESULT WAS A FUEL LEAK ONLY WHEN THE VEHICLE IS RUNNING/DRIVEN, AND I WAS DRIVING THE VEHICLE AT THE TIME THIS OCCURRED. THE AREA WHERE THIS FUEL LEAK OCCURS IS ALSO DIRECTLY OPPOSITE OF THE DIESEL EXHAUST SYSTEM WHICH REACHES 1200 DEGREES DURING THE REGENERATION PROCESS. WHILE DRIVING WITH THIS LEAK THE WIND TURBULENCE CREATED UNDER THE VEHICLE CAUSED DIESEL FUEL TO BE DISTRIBUTED ACROSS THE ENTIRE UNDERSIDE OF THE TRUCK INCLUDING THE EXHAUST SYSTEM WHICH COULD HAVE CAUSED A FIRE. THERE HAVE BEEN VEHICLE FIRES REPORTED BUT SINCE THE LINES ARE PLASTIC ANY EVIDENCE OF THEM BEING DAMAGED IS DESTROYED AND THE TRUE CAUSE OF THE FIRE LEFT UNDETERMINED. THIS DESIGN DEFECT SHOULD BE LOOKED AT AND CORRECTED IMMEDIATELY TO PREVENT ANY FURTHER PROPERTY DAMAGE AND HARM TO THE PUBLIC AT LARGE. I HAD THE VEHICLE REPAIRED AND THE DEALER CLAIMS A RODENT CHEWED THROUGH THE LINE AND CAUSED THE LEAK. THE VEHICLE IS GARAGED KEPT AND I DO NOT LIVE ON A FARM, PLUS THERE ARE MANY OTHER ITEMS IN THE GARAGE THAT A RODENT WOULD PREFER OVER THE FUEL LINE. I HAVE A VIDEO AND THE FUEL LINE AND THE 2 ACORNS. THE PROBLEM COULD HAVE BEEN PREVENTED EITHER BY PUTTING A SHIELD TO STOP THE DEBRIS FROM ENTERING, MOVING THE TANK BACK 4 INCHES, AND/OR WRAPPING THE FUEL LINES WITH A PROTECTIVE COVERING.

  • Filed Aug 2015

    DRIVING AT APPROX 35-40 MPH APPROACHING A HAIRPIN TURN TRIED TO BREAK AND VEHICLE DID NOT SLOW DOWN SLID THROUGH THE CORNER INTO A ROCK, PUT THE VEHICLE IS REVERSE AND PRESSED ACCELERATOR THE VEHICLE RPM INCREASED ON OWN TRIED TO BREAK THE RPM DID NOT DIMINISH(FOOT OFF ACCELERATOR) BEFORE I HAD TIME TO SHUT THE TRUCK OFF I HIT A TREE BEHIND ME. IT APPEARS SOMETHING STUCK IN ACCELERATOR (MECHANICAL) OR THE COMPUTER SYSTEM( ELECTRONICS) FAILED. THE VEHICLE HAS NOT YET BEEN TESTED.

  • Filed Nov 2014

    WHILE TRAVELING ON INTERSTATE 80, IN IOWA, THE FUEL TRANSFER PUMP ON REAR FUEL TANK MALFUNCTIONED CAUSING A PRESSURIZATION OF THE FORWARD FUEL TANK WHICH RESULTED IN FUEL SPRAY TO FROM THE FORWARD FUEL TANK FILL-NECK. TO STOP THE CONTINUOUS LOSS OF FUEL , I HAD TO PULL FUSE #18 FROM FUSE BOX UNDER HOOD FOR THE REAR FUEL TANK FUEL TRANSFER PUMP TO SHUT IT OFF. REAR FUEL TANK CAPACITY IS 40 GALLONS AND FORWARD FUEL TANK IS 23.5. I ESTIMATE A LOSS OF 20 GALLONS ON HIGHWAY BEFORE I DISCOVERED THE PROBLEM. THIS SYSTEM RUNS THE ENGINE FROM THE FORWARD FUEL TANK, AND THE FORWARD FUEL TANK LEVEL IS MAINTAINED BY A FUEL PUMP WHICH DRAWS FROM THE REAR TANK, NOT CERTAIN WHAT CAUSED THIS FAILURE BUT IF I HAD BEEN SLEEPING IN THE TRUCK, WHICH I DO AS I OPERATE THIS TRUCK COMMERCIALLY FOR TRANSPORT OF RV'S, THERE IS A GOOD CHANGE THAT THE LOSS OF OVER 20 GALLONS ON THE GROUND COULD HAVE IGNITED. TRUCK HAS BEEN IN SHOP FOR 3 DAYS AS OF 11/7/14 AND THEY HAVE BEEN UNABLE TO DETERMINE CAUSE OF MALFUNCTION. *TR

  • Filed Aug 2014

    ON ACCELERATION FROM A STOP, THE RPM'S RACE WHILE SHIFTING. VEHICLE ACTS AS IF THE TRANSMISSION IS SLIPPING FROM 1-2. EARLY IN THE LIFE OF THE VEHICLE I THOUGHT THIS WAS ONLY SOMETHING THAT HAPPENED THE FIRST TIME SHIFTING AFTER PULLING OUT OF THE GARAGE HOWEVER, AS THE TRUCK GETS MORE MILES ON IT, THE PROBLEM HAPPENS MORE OFTEN AND WHEN TAKING OFF FROM STOPS WHEN HOT. VEHICLE WAS BROUGHT TO DEALER TO DIAGNOSE COMPLAINT AND WAS TOLD THERE WAS A BULLETIN TO ADDRESS THIS PROBLEM BUT SINCE THE TECH COULDN'T VERIFY IT, THEY DIDN'T DO ANYTHING. DEALER SAID I HAVE A GOOD POWERTRAIN WARRANTY SO IF SOMETHING BREAKS LATER I SHOULD BE COVERED. NOT ONLY IS THIS UNPROFESSIONAL AND POOR CUSTOMER SERVICE, THEY LITERALLY DID NOTHING TO ATTEMPT TO DIAGNOSE OR CONFIRM THE PROBLEM. THERE SEEMS TO BE NUMEROUS COMPLAINTS ON THIS SITE RELATED TO RPM RACING COMPLAINTS. *TR

  • Showing the 5 most recent of 6.
• Vehicle Speed Control6

  2 involved a crash · 1 involved a fire

  • Filed Aug 2015

    DRIVING AT APPROX 35-40 MPH APPROACHING A HAIRPIN TURN TRIED TO BREAK AND VEHICLE DID NOT SLOW DOWN SLID THROUGH THE CORNER INTO A ROCK, PUT THE VEHICLE IS REVERSE AND PRESSED ACCELERATOR THE VEHICLE RPM INCREASED ON OWN TRIED TO BREAK THE RPM DID NOT DIMINISH(FOOT OFF ACCELERATOR) BEFORE I HAD TIME TO SHUT THE TRUCK OFF I HIT A TREE BEHIND ME. IT APPEARS SOMETHING STUCK IN ACCELERATOR (MECHANICAL) OR THE COMPUTER SYSTEM( ELECTRONICS) FAILED. THE VEHICLE HAS NOT YET BEEN TESTED.

  • Filed Sep 2014

    TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE INDEPENDENTLY ACCELERATED AND THE BRAKE PEDAL HAD TO BE DEPRESSED FIRMLY TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

  • Filed Aug 2014

    VEHICLE UNEXPECTEDLY ACCELERATED AT A GRADUAL INCREASE FORM 25 TO 40 MPH ON ITS OWN ACCORD. VEHICLE DID DECELERATE ONCE BRAKES WERE APPLIED. MANUFACTURE NOTIFIED THROUGH THE VISIT TO THE DEALER ,AND. *TR

  • Filed Apr 2014

    TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE UNEXPECTEDLY ACCELERATED. THE VEHICLE FAILED TO DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO A MAIL BOX AND TWO UTILITY POLES. A POLICE REPORT WAS FILED OF THE INCIDENT AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 10,100. THE VIN WAS UNAVAILABLE. UPDATED 10/08/14*CN THE CONSUMER CHECKED THERE WAS A FIRE, BUT DID NOT ELABORATE ANY FURTHER. UPDATED 10/21/14

  • Filed Feb 2014

    TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING IN FIRST GEAR AND TAKING THE FOOT OFF THE ACCELERATOR PEDAL TO APPLY THE BRAKES, THE ENGINE RPM'S WOULD NOT DECREASE AND THE THROTTLE WOULD NOT RELEASE FOR APPROXIMATELY 3-4 SECONDS. THE FAILURE CAUSED ABNORMAL FORWARD MOVEMENT FROM THE VEHICLE. THE CONTACT ALSO STATED THAT WHILE DRIVING IN FIRST GEAR AND SHIFTING INTO NEUTRAL, THE ENGINE RPM'S INCREASED BY APPROXIMATELY 200 RIPENS BEFORE DECREASING. THE VEHICLE WAS DIAGNOSED AT THE DEALER BUT THE CAUSE OF THE DEFECT COULD NOT BE DETERMINED. THE CONTACT STATED THAT A REPRESENTATIVE FROM THE MANUFACTURER CAME TO THE HOME AND DROVE THE VEHICLE. THE REPRESENTATIVE EXPERIENCED THE DEFECT WHILE DRIVING THE VEHICLE BUT DID NOT IDENTIFY THE CAUSE OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20. UPDATED 03/11/14*LJ THE CONSUMER STATED BY THE TIME HIS FOOT REACHED THE BRAKE PEDAL, THE ENGINE WAS HOLDING A CONSTANT 1400 RPM, RESULTING IN NOT ONLY TRYING TO SLOW THE MASS OF THE VEHICLE, BUT ALSO ATTEMPTING TO BRAKE AGAINST AN ENGINE LOCKED AT 1400 RPM. THE CONSUMER ALSO STATED THAT HE REMOVED HIS FOOT FROM THE ACCELERATOR AS A TEST AND THEN POPPED THE STEERING COLUMN GEAR SHIFTER INTO NEUTRAL AND THE ENGINE GAINED ANOTHER 200 RPM FOR 3-4 SECONDS. UPDATED 03/13/14

  • Showing the 5 most recent of 6.
• Engine And Engine Cooling4

  1 involved a fire

  • Filed Jan 2025

    The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with failed temperature sensors and a failed heating element in the diesel exhaust fluid (DEF) tank. The contact was informed that the heating element and the temperature sensors needed to be replaced. The vehicle was not repaired. In addition, the contact stated that an unknown repair was performed four years ago on the diesel exhaust fluid (DEF) tank. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 39,639.

  • Filed Jun 2023

    The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving 50 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to pull to the side of the road and restarted the vehicle. The check engine warning light illuminated but the vehicle started operating normally. The contact was able to drive the vehicle back to the residence. An independent mechanic diagnosed the vehicle and stated that the engine control module (ECM) needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the ECM was not available. The manufacturer was contacted but no assistance was provided. The failure mileage was 56,000.

  • Filed Oct 2014

    THE 2013 SILVERADO TRUCK I OWN HAS A LOUD POPPING NOISE IN THE EXHAUST SYSTEM WHEN THE TRUCK IS TURNED OFF. I HAVE BEEN TOLD THAT IT IS NORMAL, BUT THE SERVICE MANAGER AT THE DEALERSHIP SAID IT DIDN'T SOUND RIGHT TO HIM. THIS IS CAUSING CONCERN TO ME THAT THE TRUCK MAY BE A FIRE HAZARD SINCE THE EXHAUST GETS SO HOT THAT IT POPS LOUDLY AS IT COOLS OFF. OTHER TRUCKS DO NOT MAKE THIS MUCH NOISE IF ANY. I AM GETTING MORE AFRAID THAT THE TRUCK MAY CATCH ON FIRE WHEN I'M DRIVING IT. I HAVE BEEN WORKING WITH THE DEALERSHIP AND GENERAL MOTORS SINCE JAN. 2014 TO TRY AND RESOLVE THIS ISSUE. AS OF TODAY, OCT. 13, THERE IS STILL ISSUES WITH THE EXHAUST. *TR

  • Filed Jan 2014

    THE VEHICLE'S ENGINE COMPARTMENT CAUGHT ON FIRE FOLLOWING GOING THROUGH A CAR WASH. I STOPPED AFTER PULLING ACROSS THE STREET AND NOTICED FALSE FAULT INDICATIONS ON THE DISPLAY, FOLLOWED BY SMOKE BLOWING FROM THE HEATER VENTS. I PULLED INTO A PARKING SPACE, RAISED THE HOOD, AND SAW FLAMES COMING FROM THE LEFT REAR OF THE ENGINE COMPARTMENT AS YOU FACE THE VEHICLE. I BORROWED A FIRE EXTINGUISHER FROM A STORE AND PUT THE FIRE OUT. I HAVE RECEIVED LITTLE INFORMATION FROM GM IN 2 1/2 MONTHS AND NOTHING INDICATES TO ME THEY HAVE TAKEN THIS ENGINE COMPARTMENT FIRE SERIOUSLY. HAD THIS OCCURRED AT SPEED, IN TRAFFIC, ETC. IT WOULD HAVE CREATED A VERY DANGEROUS SITUATION NOT ONLY FOR MYSELF BUT OTHERS IN THE AREA. *TR

• Service Brakes3

  • Filed Sep 2020

    CAME TO A STOP AT TOP OF EXIT RAMP TRUCK CONTINUED TO ROLL BACKWARDS BRAKE LIGHT AND ABS LIGHT CAME ON, TRUCK BEEPED THREE TIMES COMING UP RAMP, HIT EXCELLERATOR AND TRUCK ENGINE DID NOT RESPOND. HIT EMERGENCY BRAKE. PUT TRUCK IN PARK AND TURN OFF IGNITION. TRUCK REFUSED TO START. EXTREMELY DANGEROUS STOP TO CUT OFF AS TRACTOR TRAILER WE'RE COMING OFF INTERSTATE BEHIND ME FULL SPEED TO TRUCK STOP (BEFORE THIS INCIDENT THE TRUCK HAD DRIVEN COMPLETELY FINE ON A 60 MILE DRIVE ALL INTERSTATE EXCEPT FOR MAYBE THREE MILES. ). TRUCK IS STILL AT THE MECHANIC AS THEY CAN NOT GET TRUCK STARTED. ITS BEEN A WEEK.

  • Filed Apr 2014

    I WAS TRAVELING AT 55 MILES PER HOUR ON A 2 LANE HIGHWAY. VEHICLE BECAME UNRESPONSIVE TO STEERING AND BRAKES WERE NOT WORKING CORRECTLY. PEDDLE HAD TO BE PUSHED ALL THE WAY TO THE FLOOR. GOT VEHICLE SLOWED DOWN AND TURNED OFF. ONCE RESTARTING STEERING WAS VERY TIGHT BUT FUNCTIONAL. SIMILAR INCIDENT IN 2013 RESULTED IN AN ACCIDENT. SEVERAL MORE STEERING ISSUES SINCE DECEMBER OF 2013. HAS BEEN TAKEN IN FOR SERVICE AND NOTHING HAS EVER BEEN FIXED. *TR

  • Filed Aug 2013

    TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 70 MPH DOWNHILL, THE GRADE BRAKE ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FEATURE WAS BUILT TO FUNCTION IN THE MANNER IN WHICH IT DID. THE CONTACT WAS ADVISED TO DISABLE THE FEATURE MANUALLY. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

• Wheels3

  • Filed May 2016

    I HAVE HAD 2 WHEELS CRACK AT THE VALVE STEM AREA WITHIN THE LAST 2 MONTHS. THIS CAUSES THE TIRE PRESURE TO DROP TO A DANGEROUSLY LOW AMOUNT ( 20-30 PSI). I FELT THE TRUCK PULLING TO THE RIGHT WHEN THE FIRST WHEEL CRACKED AND PULLED OVER BEFORE ANYTHING BLEW. THE SECOND WHEEL WAS NOTICED WHEN I WAS AT A HORSE SHOW. IT WAS DOWN TO 22 PSI. I PUT 75 PSI IN IT AND MADE IT HOME (5 HOURS) AND IT HAD DROPPED TO 65. THIS CRACK CAUSES SLOW LEAK AND IT IS NOT DETECTABLE UNTIL THE TIRES ARE VERY LOW.

  • Filed Jul 2014

    I WANT TO FILE A SAFETY COMPLAINT I HAVE A VIBRATION PROBLEM WITH THIS TRUCK AND BELIEVE THE IS A PROBLEM WITH THE GOODYEAR TIRES THE DEALER HAS CHANGED 11 TIRES AND ONE RIM ON MY TRUCK THE WHEN DRIVING AT HIGHWAY SPEEDS THERE IS A STRONG VIBRATION AND THE LONGER YOU DRIVE THE WORSE IT GETS I THINK BECAUSE THE TIRES ARE HEATING AND MAKING THE TIRE WEAK THERE IS ONLY ONE TIRE AVAILABLE IN THE SIZE THAT GM POSTED ON DOOR STICKER GOODYEAR WRANGLER SR-A LT265/60R20E I PURCHASED THIS TRUCK NEW GM SAYS VIBRATION IS NORMAL THE VIBRATION GETS TO THE POINT WHERE IT FEELS LIKE THE WHEEL WANT TO COME OFF THERE IS A LOT OF PEOPLE WITH THE SAME ISSUES ON LINE GM TRUCKS .COM. *TR

  • Filed Jun 2013

    RECENTLY PURCHASED SILVERADO 3500HD TRUCK, I HAD NO IDEA IT DID NOT HAVE TIRE PRESSURE MONITORING SYSTEM UNTIL I GOT HOME AND WAS GOING THROUGH THE VEHICLE DRIVER INFORMATION CENTER. I THOUGHT ALL CONSUMER VEHICLES HAS THIS SAFETY FEATURE. AS IT TURNS OUT EVERYONE AT THE DEALERSHIP WAS ALSO SURPRISED. CHEVROLET HAS THIS LISTED AS AN OPTION FOR A 3500HD, HOWEVER THEY SAY IT IS NOT A SUPPORTED CONFIGURATION. I THINK THE NHTSA NEEDS TO REVISE THEIR TPMS TO ALL VEHICLES SOLD NOT JUST THOSE BELOW 10,000LBS. TIRE PRESSURE MONITORING IS A BIG SAFETY ISSUE FOR ALL VEHICLES, AND CAN HELP AVOID MANY MISTAKES. I APPRECIATED IT IN MY PREVIOUS VEHICLE, I WAS ALERTED TO A NAIL IN LEAK AND FOUND A NAIL, I COULD HAVE EASILY DRIVEN ON THE TIRE AND HAD IT FAIL WHILE DRIVING. NEAREST I CAN TELL, THE COMPONENTS EXCEPT FOR THE SENSORS ARE IN THE TRUCK AS IT IS THE SAME AS THE 2500HD, GM JUST REFUSES TO MAKE THE REQUIRED SOFTWARE CHANGES TO SUPPORT ADDING TPMS TO MY NEW TRUCK. I'VE GOTTEN EVERY EXCUSE UNDER THE SUN UNTIL I GOT THE ITS NOT A SUPPORTED CONFIGURATION, NOTE I WAS NOT TOLD IT WAS NOT POSSIBLE. (THOUGH SOMEONE DID, STATING THE TIRES WERE THE ISSUE, BUT THE TIRES ON THIS VEHICLE ARE THE SAME AS ON THE 2500HD). *TR

• Seat Belts3

  2 involved a crash

  • Filed Jun 2015

    AIR BAGS DO NOT RECOGNIZE SOMEONE IS SITTING IN THE PASSENGER SEAT AND REMAIN OFF. PERSON SITTING THERE WEIGHED OVER 230 POUNDS. SEAT BELT WARNING LIGHTS REMAIN ILLUMINATED DESPITE SEAT BELT BEING FASTENED.

  • Filed Apr 2014

    ON TUESDAY MARCH 18, 2014 I WAS DRIVING A 2013 CHEVY SILVERADO AND REAR ENDED A CHEVY TAHAO AT APPROXIMATELY 20 MPH WITHOUT HITTING MY BRAKES. CONDITIONS AT THE TIME WERE CLEAR AND DRY ALTHOUGH VERY WINDY. I WAS THE ONLY PASSENGER IN MY TRUCK. I WAS WEARING MY SEATBELT. I HIT THE STEERING WHEEL WITH MY CHEST. THE ONSTAR SYSTEM CALLED TO SAY THEY COULD SEE I WAS IN AN ACCIDENT AND HELP WAS ON THE WAY. I EXCHANGED INFO WITH THE OTHER DRIVER AND RETURNED TO MY VEHICLE. THE SEATBELT WAS IN THE EXTENDED POSITION AND WOULD NOT EXTEND FURTHER OR RETRACT. ON THE DISPLAY PANEL IT HAD AN 'AIRBAG DEPLOYED' ICON AND MESSAGE 'SERVICE AIRBAG'. MY INSURANCE COMPANY GAVE ME A AUTO REPAIR SHOP TO GO TO FOR AN ESTIMATE, HOWEVER, THE SHOP TOLD ME THEY WOULD NOT TOUCH THE VEHICLE UNTIL A GM REPRESENTATIVE INVESTIGATED THE SYSTEM FIRST AS THEY FELT THE SEATBELT SHOULD HAVE PREVENTED ME FROM HITTING THE STEERING WHEEL. I CALLED GM AND SPOKE WITH WALTER IN CUSTOMER SERVICE. HE ARRANGED TO HAVE A 'THIRD PARTY' INVESTIGATOR COME AND DO A INTERROGATION OF THE SYSTEM AND ARRANGED FOR A LOANER VEHICLE. RAYTHEON REPRESENTATIVE 'JEFF" CALLED ME SUNDAY MARCH 20 AND STATED HE WAS TO INTERROGATE THE SYSTEM AND WOULD CONTACT ME FROM THE AIRPORT WHEN HE GOT TO TOWN ON WEDNESDAY MARCH 23. ON WEDNESDAY MARCH 23 I CALLED JEFF TO SEE IF HE WAS IN TOWN AND HE STATED HE WAS AT THE AIRPORT 'LEAVING' TOWN, HE HAD DONE HIS INVESTIGATION AND DETERMINED EVERYTHING WORKED LIKE IT SHOULD. I ASKED HIM IF I WAS SUPPOSED TO HIT THE STEERING WHEEL AND HE STATED HE DID NOT AGREE OR DISAGREE. *TR

  • Filed Apr 2013

    HIT A DEER AT 47MPH ON LEFT FRONT OF VEHICLE. AIR BAG LIGHT CAME ON WITH CODE B0052 DEPLOYMENT COMMANDED. NO AIR OR PRETENSIONER DEPLOYED. CONTACTED GM THEY SENT AN INSPECTOR OUT TO RETRIEVE CRASH DATA FROM RECORDER. THEY CONTACTED ME AFTER THEY RECEIVED THE INFO FROM THE INSPECTOR , AND SAID I NEEDED TO TAKE THE VEHICLE TO DEALER TO DIAGNOSE CONCERN. THERE WERE NO CODES. THEY HAVE NOT TOLD ME IF THERE WAS A PROBLEM WITH THE SDM THAT WAS REPLACED. *TR

• Tires3

  • Filed Oct 2014

    TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE TIRE BECAME PREMATURELY WORN APPROXIMATELY EVERY 17,000 MILES. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.

  • Filed Jul 2014

    I WANT TO FILE A SAFETY COMPLAINT I HAVE A VIBRATION PROBLEM WITH THIS TRUCK AND BELIEVE THE IS A PROBLEM WITH THE GOODYEAR TIRES THE DEALER HAS CHANGED 11 TIRES AND ONE RIM ON MY TRUCK THE WHEN DRIVING AT HIGHWAY SPEEDS THERE IS A STRONG VIBRATION AND THE LONGER YOU DRIVE THE WORSE IT GETS I THINK BECAUSE THE TIRES ARE HEATING AND MAKING THE TIRE WEAK THERE IS ONLY ONE TIRE AVAILABLE IN THE SIZE THAT GM POSTED ON DOOR STICKER GOODYEAR WRANGLER SR-A LT265/60R20E I PURCHASED THIS TRUCK NEW GM SAYS VIBRATION IS NORMAL THE VIBRATION GETS TO THE POINT WHERE IT FEELS LIKE THE WHEEL WANT TO COME OFF THERE IS A LOT OF PEOPLE WITH THE SAME ISSUES ON LINE GM TRUCKS .COM. *TR

  • Filed Jun 2013

    RECENTLY PURCHASED SILVERADO 3500HD TRUCK, I HAD NO IDEA IT DID NOT HAVE TIRE PRESSURE MONITORING SYSTEM UNTIL I GOT HOME AND WAS GOING THROUGH THE VEHICLE DRIVER INFORMATION CENTER. I THOUGHT ALL CONSUMER VEHICLES HAS THIS SAFETY FEATURE. AS IT TURNS OUT EVERYONE AT THE DEALERSHIP WAS ALSO SURPRISED. CHEVROLET HAS THIS LISTED AS AN OPTION FOR A 3500HD, HOWEVER THEY SAY IT IS NOT A SUPPORTED CONFIGURATION. I THINK THE NHTSA NEEDS TO REVISE THEIR TPMS TO ALL VEHICLES SOLD NOT JUST THOSE BELOW 10,000LBS. TIRE PRESSURE MONITORING IS A BIG SAFETY ISSUE FOR ALL VEHICLES, AND CAN HELP AVOID MANY MISTAKES. I APPRECIATED IT IN MY PREVIOUS VEHICLE, I WAS ALERTED TO A NAIL IN LEAK AND FOUND A NAIL, I COULD HAVE EASILY DRIVEN ON THE TIRE AND HAD IT FAIL WHILE DRIVING. NEAREST I CAN TELL, THE COMPONENTS EXCEPT FOR THE SENSORS ARE IN THE TRUCK AS IT IS THE SAME AS THE 2500HD, GM JUST REFUSES TO MAKE THE REQUIRED SOFTWARE CHANGES TO SUPPORT ADDING TPMS TO MY NEW TRUCK. I'VE GOTTEN EVERY EXCUSE UNDER THE SUN UNTIL I GOT THE ITS NOT A SUPPORTED CONFIGURATION, NOTE I WAS NOT TOLD IT WAS NOT POSSIBLE. (THOUGH SOMEONE DID, STATING THE TIRES WERE THE ISSUE, BUT THE TIRES ON THIS VEHICLE ARE THE SAME AS ON THE 2500HD). *TR

• Visibility/Wiper3

  • Filed Mar 2014

    MY WIPER BLADE WAS DAMAGED FROM ICE AND ROAD SPRAY DURING A STORM. I TRIED TO BUY A REPLACEMENT. FOUND WIPER USES AN ODD VEHICLE SPECIFIC MOUNT. WIPER BLADE SEEMS TO BE ONLY AVAILABLE FROM CHEVY. NOT EVEN A DELCO BLADE IS AVAILABLE. THERE IS NO REASON TO USE A NEW STYLE MOUNT, THE BASIC ARM AND BLADE ARE THE SAME AS ALWAYS. NOT HAVING THE ABILITY TO QUICKLY REPLACE A DAMAGED BLADE DURING BAD WEATHER CREATES A REAL SAFETY ISSUE ESPECIALLY NIGHTS AND WEEKENDS WHEN CHEVY DEALERS ARE CLOSED. *TR

  • Filed Mar 2014

    THE PASSENGER WINDSHIELD WIPER DOES NOT TOUCH THE WINDSHIELD TO THE EXTREME RIGHT IN THE LOWER POSITION. THIS CAUSES A STREAKED WINDSHIELD AND ICE BUILD UP IN THE WINTER. IT MAKES IT HARD TO SO A CAR APPROACHING FROM THE RIGHT IN RAIN AND ALMOST IMPOSSIBLE TO SEE IN THE WINTER WEATHER CONDITIONS. I'VE TAKEN IT TO THE DEALER. THEY REPLACED THE BLADE BUT THE NEW BLADE STILL DOESN'T WIPE THE FULL WINDSHIELD. I'VE CALLED GM AND THEY SIAD THERE IS NOTHING THAT THEY CAN DO SINCE IT MUST BE A DESIGN FLAW IN THE WIPER SYSTEM. I AM AFRAID TO DRIVE AT NIGHT IN A RAIN AND IN THE WINTER WHEN THERE IS ANY ICE OR SNOW. THERE ARE TWO WEBSITES THAT ARE GM TRUCK OWNERS AND THERE ARE SEVERAL COMMENTS VERY CLOSE TO THE PROBLEMS I AM HAVING WITH MY WINDSHIELD WIPERS. *TR

  • Filed Aug 2013

    APRIL, 2013 - TRUCK WAS PARKED OUT SIDE, AND I LEFT FOR A 70 MILE TRIP EARLY IN THE MORNING, AFTER THE DEW HAD FALLEN. JUNE, 2013 - A TROPICAL STORM SWEPT THROUGH THE AREA, DUMPING TONS OF RAIN; CAUSING THE HUMIDITY TO RISE A FEW HOURS LATER AS WELL AS CAUSING EVERYTHING TO BE MOIST/WET. BOTH EVENTS WERE EITHER IN THE EARLY MORNING HOURS OR IN THE EVENING AFTER THE SUN WENT DOWN, AND INVOLVE WETNESS/MOISTURE, HUMIDITY, AND THE INABILITY TO "DRY" THE WINDSHIELD. PROBLEM: THERE IS A "CONDENSATION FILM" THAT FORMS ON THE WINDSHIELD DUE TO THE OUTSIDE ELEMENTS BEING MORE MOIST AND HUMID THAN THE INSIDE OF THE WINDSHIELD. USUALLY, WHEN TURNING ON THE DEFROSTER, THIS WILL "DRY" THE WINDSHIELD AND MAKE THE CONDENSATION FILM GO AWAY. HOWEVER, THE DEFROSTER ON THIS MODEL DOES NOT "DRY" THE WINDSHIELD ON THE RIGHT SIDE (PASSENGER) OF THE VEHICLE. THE AIR COMING OUT OF THE DEFROSTER ON THE RIGHT SIDE IS NOT AS STRONG AS THE LEFT. THERE IS A CONSTANT CONDENSATION FILM THAT FORMS AND REMAINS. THE WIPERS WILL CLEAR THE WETNESS/MOISTURE AWAY, TEMPORARILY, BUT THE FILM REMAINS AND THE MOISTURE/WETNESS RETURNS. THIS MAKES THE VISIBILITY ON THE RIGHT SIDE OF THE TRUCK NON-EXISTENT, AND WHEN TURNING A RIGHT HAND CORNER, OR ENTERING AN INTERSECTION, YOU CAN NOT SEE OUT OF THE RIGHT HAND SIDE OF THE WINDSHIELD. THIS IS A LIABILITY AND ACCIDENT WAITING TO HAPPEN....... CONFIRMATION/MANUFACTURER KNOWLEDGE: I TOOK MY VEHICLE INTO THE DEALER - TWICE - AND WAS TOLD THIS WAS "NORMAL" FOR THIS MODEL. I CONTACTED THE GM HOTLINE, WHO ESCALATED THE CLAIM TO THE ENGINEERING CLAIMS DEPARTMENT AND WAS TOLD THAT THIS IS A RECURRING PROBLEM, THAT THEY WERE AWARE OF IT, AND TOLD THE DEALER NOT TO DO ANY REPAIRS AT THIS TIME. I ALSO TALKED TO THE DEALERS HEAD MECHANIC WHO SAID THAT HE HAS SEEN THIS NUMEROUS TIMES IN THE PAST. IS GM WAITING FOR A DEATH BEFORE FIXING? PICTURES AVAILABLE... *TR

• Fuel System1

  • Filed Jan 2025

    The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with failed temperature sensors and a failed heating element in the diesel exhaust fluid (DEF) tank. The contact was informed that the heating element and the temperature sensors needed to be replaced. The vehicle was not repaired. In addition, the contact stated that an unknown repair was performed four years ago on the diesel exhaust fluid (DEF) tank. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 39,639.

• Diesel1

  • Filed Jan 2025

    The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with failed temperature sensors and a failed heating element in the diesel exhaust fluid (DEF) tank. The contact was informed that the heating element and the temperature sensors needed to be replaced. The vehicle was not repaired. In addition, the contact stated that an unknown repair was performed four years ago on the diesel exhaust fluid (DEF) tank. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 39,639.

• Electronic Stability Control (esc)1

  • Filed Jun 2015

    ALL STABILITRAK/TRACTION CONTROL SHUT OFF. DEALER STATES CODE C0455, STEERING ANGLE SENSOR. PLEASE INVESTIGATE HOW MANY CODE C0455 HAVE BEEN LISTED FOR YEARS. SERVICE BULLETINS HAVE BEEN ISSUED BY GM. KNOWN ISSUE NOT BEING REPAIRED CAUSING STABILITRAK AND TRACTION CONTROL TO DISENGAGE. THE NUMBERS POSTED IN FORUMS INDICATE A LARGE PROBLEM. SHOULD BE A RECALL.

• Exterior Lighting1

  • Filed Sep 2014

    TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIMMING INTERMITTENTLY WHENEVER SOMETHING ELECTRICAL WAS BEING OPERATED. ON ONE OCCASION, THE WINDOW WAS BEING OPENED AND THE HEADLIGHTS DIMMED DOWN INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10.

• Seats1

  • Filed Jan 2014

    THE DRIVER AND PASSENGER HEADREST SQUARE IN THE MIDDLE ARE HARD AS A ROCK. I FEEL IN THE EVENT OF AN ACCIDENT WHEN THE OCCUPANTS HEAD HITS THE HEADREST IT WILL DEFINITELY CAUSE HARM TO THE BACK OF THE PERSONS HEAD. THERE IS NEXT TO NO CUSHIONING IN THE CENTER, THE SIDES ARE SOFT BUT NOT THE MIDDLE. I FEEL THIS IS A BIG SAFETY ISSUE IN THE EVENT OF AN ACCIDENT. *TR

• Equipment Adaptive/Mobility1

  • Filed Aug 2013

    APRIL, 2013 - TRUCK WAS PARKED OUT SIDE, AND I LEFT FOR A 70 MILE TRIP EARLY IN THE MORNING, AFTER THE DEW HAD FALLEN. JUNE, 2013 - A TROPICAL STORM SWEPT THROUGH THE AREA, DUMPING TONS OF RAIN; CAUSING THE HUMIDITY TO RISE A FEW HOURS LATER AS WELL AS CAUSING EVERYTHING TO BE MOIST/WET. BOTH EVENTS WERE EITHER IN THE EARLY MORNING HOURS OR IN THE EVENING AFTER THE SUN WENT DOWN, AND INVOLVE WETNESS/MOISTURE, HUMIDITY, AND THE INABILITY TO "DRY" THE WINDSHIELD. PROBLEM: THERE IS A "CONDENSATION FILM" THAT FORMS ON THE WINDSHIELD DUE TO THE OUTSIDE ELEMENTS BEING MORE MOIST AND HUMID THAN THE INSIDE OF THE WINDSHIELD. USUALLY, WHEN TURNING ON THE DEFROSTER, THIS WILL "DRY" THE WINDSHIELD AND MAKE THE CONDENSATION FILM GO AWAY. HOWEVER, THE DEFROSTER ON THIS MODEL DOES NOT "DRY" THE WINDSHIELD ON THE RIGHT SIDE (PASSENGER) OF THE VEHICLE. THE AIR COMING OUT OF THE DEFROSTER ON THE RIGHT SIDE IS NOT AS STRONG AS THE LEFT. THERE IS A CONSTANT CONDENSATION FILM THAT FORMS AND REMAINS. THE WIPERS WILL CLEAR THE WETNESS/MOISTURE AWAY, TEMPORARILY, BUT THE FILM REMAINS AND THE MOISTURE/WETNESS RETURNS. THIS MAKES THE VISIBILITY ON THE RIGHT SIDE OF THE TRUCK NON-EXISTENT, AND WHEN TURNING A RIGHT HAND CORNER, OR ENTERING AN INTERSECTION, YOU CAN NOT SEE OUT OF THE RIGHT HAND SIDE OF THE WINDSHIELD. THIS IS A LIABILITY AND ACCIDENT WAITING TO HAPPEN....... CONFIRMATION/MANUFACTURER KNOWLEDGE: I TOOK MY VEHICLE INTO THE DEALER - TWICE - AND WAS TOLD THIS WAS "NORMAL" FOR THIS MODEL. I CONTACTED THE GM HOTLINE, WHO ESCALATED THE CLAIM TO THE ENGINEERING CLAIMS DEPARTMENT AND WAS TOLD THAT THIS IS A RECURRING PROBLEM, THAT THEY WERE AWARE OF IT, AND TOLD THE DEALER NOT TO DO ANY REPAIRS AT THIS TIME. I ALSO TALKED TO THE DEALERS HEAD MECHANIC WHO SAID THAT HE HAS SEEN THIS NUMEROUS TIMES IN THE PAST. IS GM WAITING FOR A DEATH BEFORE FIXING? PICTURES AVAILABLE... *TR

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.