2018 Ram 2500

What owners should know

Covers 2013–2018 · 6.7L Cummins diesel, 6.4L and 5.7L Hemi V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2018 Ram 2500. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• ABS and stability control failure (2017–2018)

  Dealer (recall)

  Signs: ABS, traction control or 'service electronic brake system' warning lights.

  Fix: Covered by a Chrysler recall for the ABS hydraulic control unit.

  May be covered free by recall 24V896000. Check the VIN at nhtsa.gov/recalls.

• 6.7L Cummins DEF heater failure

  Moderate DIY

  Signs: DEF warning, reduced power, especially in cold weather.

  Fix: Replace the DEF heater or tank assembly. Use fresh DEF and keep the cap closed.

  Shop: 6.7 Cummins DEF heater▶ How-to videos

• 6.7L Cummins EGR cooler leak

  Best left to a shop

  Signs: Coolant loss, white smoke or steam from the exhaust.

  Fix: Replace the EGR cooler.

  Shop: 6.7 Cummins EGR cooler▶ How-to videos

• Drag link can separate

  Dealer (recall)

  Signs: Loose steering or a clunk. In rare cases the drag link can come apart.

  Fix: Covered by a Chrysler recall (a jam nut can loosen).

  May be covered free by recall 19V021000. Check the VIN at nhtsa.gov/recalls.

• 6.4L Hemi ticking

  Best left to a shop

  Signs: A ticking noise, sometimes with a misfire.

  Fix: Have a shop find the cause. It can be broken exhaust manifold bolts (cheaper) or a worn lifter and camshaft (expensive).

  ▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Side/Window:Curtain:Inflator

  Sep 2025 · #25V592000

  Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

  Risk and fix

  Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

  Fix: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 83C, 91C, and 92C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.

• Air Bags:Side/Window:Curtain:Inflator

  Jan 2025 · #25V010000

  Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

  Risk and fix

  Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

  Fix: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

• Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

  Nov 2024 · #24V896000

  Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

  Risk and fix

  Risk: A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.

  Fix: Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated October 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.

• Latches/Locks/Linkages:Tailgate:Latch

  May 2019 · #19V347000

  Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

  Risk and fix

  Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

  Fix: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

• Steering:Linkages:Drag:Link:Connection

  Jan 2019 · #19V021000

  Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

  Risk and fix

  Risk: A drag link separation can cause a loss of steering control, increasing the risk of crash.

  Fix: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

• Steering:Linkages

  Oct 2018 · #18E096000

  Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

  Risk and fix

  Risk: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

  Fix: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

• Back Over Prevention: Sensing System: Camera

  Jun 2018 · #18V398000

  Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

  Risk and fix

  Risk: A loss of image in the rearview camera while backing up can increase the risk of a crash.

  Fix: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.

• Electrical System:Wiring

  May 2018 · #18V332000

  Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

  Risk and fix

  Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

  Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

• Power Train:Automatic Transmission

  Feb 2018 · #18V100000

  Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

  Risk and fix

  Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

  Fix: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

• Equipment

  Dec 2017 · #17V824000

  Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk and fix

  Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

  Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Service Brakes2355

  28 involved a crash · 1 involved a fire

  • Filed Sep 2026

    Warning lights come on. No anti lock brakes or cruise control. Warning lights and signal appear on the dash board. There has been a recall on this problem for over two years. Dealership keeps saying NO PARTS AVAILABLE. Use my truck for a family vehicle, and pull our travel trailer. I hope you can help resolve this problem.

  • Filed Sep 2026

    My truck is subject to FCA Recall C4B, NHTSA Recall 24V-896, involving the brake hydraulic control unit (HCU). The recall concerns possible loss of ABS, electronic stability control and traction control. My concern is that the recall has been open since November 2024 and I still have not been able to obtain the repair for my truck. I have also been dealing directly with Stellantis and have case number 94100990. More importantly, my truck has actually experienced the problem. The ABS warning light began coming on before the C4B recall was announced. I don't remember the exact date, but I know the problem existed before the recall. The warning has continued to occur intermittently. This means I am not simply waiting for a routine recall repair. My truck has actually shown the symptom that the recall is intended to address.

  • Filed Sep 2026

    I haven’t had an accident yet, but the car beeps at me constantly. It’s very distracting. Abs / traction control lights constantly going on and off. Also had issues with transmission, gears shifting hard, 4wd bushings in transfer case, etc. I have asked for an update on recalls many times. No part available. It’s been almost 2 years. Doesn’t seem that they plan to address the issue.

  • Filed Sep 2026

    The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and cruise control features failed to operate, with a dinging sound coming from the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure by telephone. The approximate failure mileage was 26,500.

  • Filed Sep 2026

    I have warnings on my dash board alerting of a brake system failure. I received notice of the safety recall more than 18 months ago and have followed up several times. I have been told there is no remedy and if I would like to pay to fix the issue I can and then submit for possible reimbursement. I verified the suspect part is/was available at the local dealership but they refused to remedy the safety recall. I purchased the truck at the dealership I met with but they have no direction from Chrysler so the vehicle owner must pay to resolve the defect. I believe the recall was issued in Dec 2024. Chrysler and their dealers must act on the recall allowing more than 18 months to elapse with out any follow on notices or instructions with a a firm remedy is unacceptable. I request a scheduled date to have the suspected parts replaced and correction verified at no cost to me/the owner within 15 days of this notice. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Showing the 5 most recent of 2355.
• Electrical System475

  7 involved a crash

  • Filed Sep 2026

    Odometer Fraud. The contact intended to purchase a 2018 Ram 2500. The contact discovered that there was a mileage discrepancy. The vehicle was a private sale. The advertised mileage was 130,200; however, a Carfax report displayed a mileage rollback, and the ECU listed the mileage at 200,220.

  • Filed Sep 2026

    The contact owns a 2018 Ram 2500. The contact stated that after his daughter started the vehicle, there were dings and bells sounding for approximately 4 to 5 miles. The “Service Electronic Braking System” message was displayed and the cruise control was inoperable. The contact referenced NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The dealer informed the contact that parts were available, but the dealer declined to repair the vehicle. The contact called two other dealers, South Richmond Chrysler Jeep Dodge Ram - Parts Department · South Richmond Chrysler Jeep Dodge Ram - Service Department (4510 Whitehill Blvd, Prince George, VA 23875), and Whitten Brothers Chrysler Dodge Jeep Ram Parts Store · Whitten Brothers of Richmond Service Center (10701 Midlothian Turnpike, Richmond, VA 23235). The vehicle had been inspected at the Virginia state inspection station. The failure mileage was 70,000.

  • Filed Sep 2026

    My 2018 Ram 2500 is subject to safety recall C4B/24V-896 involving failure of the brake Hydraulic Control Unit (HCU) and possible loss of ABS, electronic stability control and traction control. I previously contacted a Ram dealer in [XXX] regarding completion of this recall but was informed that the parts/remedy were not available. The recall therefore remained unrepaired. On XXX, my vehicle was sideswiped by another vehicle. The other vehicle caused the initial collision. Immediately before, during, and following the sideswipe, I applied the brakes to stop my Ram. During the emergency braking event, the wheels locked and I did not experience normal anti-lock braking operation. I was able to bring the vehicle to a stop without subsequently striking another vehicle or object. Following the incident, the ABS and traction-control warning lights have remained continuously illuminated and have not returned to normal operation. I am concerned that the recalled HCU may have failed and that the ABS/ESC/traction-control systems were unavailable during the emergency braking event. This incident involved actual wheel lockup during emergency braking associated with a collision, followed by permanent ABS/traction-control warnings on a vehicle with an unrepaired safety recall addressing loss of those same systems. I am reporting this incident so NHTSA has a record of the apparent safety-system failure and the fact that I had previously attempted to have the recall addressed but the remedy/parts were unavailable. The vehicle is being preserved for diagnostic evaluation. I am requesting that all relevant ABS/HCU diagnostic trouble codes be documented before they are cleared or repairs are performed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Sep 2026

    My 2018 Ram 2500 has a continuous ABS/ESC/Traction Control failure related to recall C4B (NHTSA 24V‑896). The hydraulic control unit (HCU) is failing exactly as described in the recall. The ABS light, traction control light, and stability control warnings come on constantly, and the cruise control shuts off while driving. This is a safety‑critical defect that increases the risk of a crash, as NHTSA states in campaign 24V‑896. My dealer confirmed the recall but says the remedy parts are unavailable and may take months. I am driving a vehicle with disabled ABS and stability control because Stellantis cannot supply the required HCU replacement. I am requesting NHTSA assistance because the manufacturer cannot provide a timely safety repair. I also have a bad knee and can NOT drive without cruise control.

  • Filed Aug 2026

    I haven’t experienced an issue yet. A safety recall was finally issued to my 2018 Ram 2500 pickup truck in 2024. I had taken it to the local Ram dealership (Rairdon’s Ram, Bellingham, WA). On two separate occasions for my truck throwing the following warning light, “Check Electronic Braking System”. At the same time, traction control is deactivated, and cruiser control turns off, so if you have cruise control set, the warning light causes the cruise control to deactivate, and the truck immediately starts to slow down. This is a problem at highway speeds. The warning light also activates a chime that pings incessantly for several minutes and will continue to sound every 30 minutes while driving. Ram finally identified it as a safety issue, and issued a recall. However they stipulated there was no fix identified yet. It has been going on two years since being notified, and I have checked with my local dealership, and no fix has been identified still. My complaint is that Ram is dragging its feet with this recall repair.

  • Showing the 5 most recent of 475.
• Hydraulic457

  9 involved a crash · 1 involved a fire

  • Filed Sep 2026

    The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and cruise control features failed to operate, with a dinging sound coming from the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure by telephone. The approximate failure mileage was 26,500.

  • Filed Sep 2026

    See attached document for complaint.

  • Filed Sep 2026

    The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving, the message "ABS Failure" was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 68,000.

  • Filed Sep 2026

    The contact owns a 2018 Ram 2500. The contact stated that while driving 60 MPH, the ABS warning light illuminated with a continuous beeping sound. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted by phone. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 16,000.

  • Filed Sep 2026

    The contact owns a 2018 Ram 2500. The contact stated that after his daughter started the vehicle, there were dings and bells sounding for approximately 4 to 5 miles. The “Service Electronic Braking System” message was displayed and the cruise control was inoperable. The contact referenced NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The dealer informed the contact that parts were available, but the dealer declined to repair the vehicle. The contact called two other dealers, South Richmond Chrysler Jeep Dodge Ram - Parts Department · South Richmond Chrysler Jeep Dodge Ram - Service Department (4510 Whitehill Blvd, Prince George, VA 23875), and Whitten Brothers Chrysler Dodge Jeep Ram Parts Store · Whitten Brothers of Richmond Service Center (10701 Midlothian Turnpike, Richmond, VA 23235). The vehicle had been inspected at the Virginia state inspection station. The failure mileage was 70,000.

  • Showing the 5 most recent of 457.
• Vehicle Speed Control342

  2 involved a crash

  • Filed Sep 2026

    This recall has been in effect for almost two years. I have been affected for the past year with almost constant warning alarms distracting my attention to drive. The Chrysler Mechanic did diagnose that my ABS system has failed but t hat a remedy was, and still is not available. In the meantime I rarely my 2500 RAM Diesel because I have no ABS, cruise control or the ability to disable the traction control. The mechanic was not able to turn the alarm off and turning up the radio is not a safe option either. I drive many highway miles and often transport my Grandchildren to and fro. The latter is the reason I bought a heavy duty vehicle for safety. Due to the weight of my truck, without cruise control it is challenging to maintain consistent speeds on the highways and I am a nuisance to most drivers which has caused more than one bad reaction from other drivers. Not to mention the loss of 3 to 4 MPG of diesel. Recently my second vehicle is getting repairs and I am having to use my RAM exclusively. The recall center agreed that I have safety issues with my vehicle and offered me a rental, but after providing the requested information downloaded from the truck by the certified mechanic, I was told that more information was needed. This took place over a period of approximately two weeks where I surrendered my truck to their unsecured lot. At that time I retrieved my truck and concluded that this was a cat and mouse chase. So now I am once again driving my unsafe truck looking at navigating Indiana winter roads. Over six months ago I was the assured that the replacement part was in the final stages of testing and this is the same story today.

  • Filed Sep 2026

    The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds with cruise control engaged, there was an abnormal dinging sound coming from the vehicle, and the cruise control disengaged. The vehicle started coasting. The driver reset the cruise control. The ABS message was displayed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The failure recurred while on the interstate, on country roads, or pulling out of the driveway. The contact was concerned about losing the vehicle, which was taken to the local dealer, who was unable to repair the vehicle because parts were not available. The vehicle was taken to another dealer Dan Cummins Chevrolet Buick of Paris Service Center (1020 M.L.K. Jr Blvd, Paris, KY 40361), but it was confirmed that the part was not available for the recall repair. The customer service for the manufacturer was contacted, and the contact was advised to drive carefully because the recall failure posed a crash safety risk. The failure mileage was unknown.

  • Filed Sep 2026

    I have the active recall associated with the vehicle listed. It’s been nearly 2 years with the active abs service light, traction control light, and inoperative cruise control due to those lights. Stelantis is not very helpful. Will not fixit yet. But says I can pay myself and some or all may be reimbursed. There is no reason it should take this long. Endangering lives potentially. I sent truck pulling all the time. And you buy these things with these safety options that should work. To be taking this long to remedy this. Is unacceptable

  • Filed Aug 2026

    I have been waiting on the C4B recall for nearly two years with no parts available still. My truck has no ABS, traction control, or 4WD. This is a 2500 heavy duty truck meant for pulling trailers and heavy payloads. This recall has rendered the vehicle useless. I can't trade it in due to the ongoing recall, it is not safe to drive, I am at an extreme financial loss due to Stellantis' negligence. How has the US government allowed this issue to last for so long? How many unsafe vehicles are currently driving down the road with compromised brakes?

  • Filed Aug 2026

    ABS, Traction Control warning lights on dash and loss of cruise control function causing sudden deceleration on highway. The dash warning includes incessant dinging. This manufacturer has been NEGLIGENT AND INCOMPETENT in providing resolution.

  • Showing the 5 most recent of 342.
• Forward Collision Avoidance225

  1 involved a crash

  • Filed Sep 2026

    This recall has been in effect for almost two years. I have been affected for the past year with almost constant warning alarms distracting my attention to drive. The Chrysler Mechanic did diagnose that my ABS system has failed but t hat a remedy was, and still is not available. In the meantime I rarely my 2500 RAM Diesel because I have no ABS, cruise control or the ability to disable the traction control. The mechanic was not able to turn the alarm off and turning up the radio is not a safe option either. I drive many highway miles and often transport my Grandchildren to and fro. The latter is the reason I bought a heavy duty vehicle for safety. Due to the weight of my truck, without cruise control it is challenging to maintain consistent speeds on the highways and I am a nuisance to most drivers which has caused more than one bad reaction from other drivers. Not to mention the loss of 3 to 4 MPG of diesel. Recently my second vehicle is getting repairs and I am having to use my RAM exclusively. The recall center agreed that I have safety issues with my vehicle and offered me a rental, but after providing the requested information downloaded from the truck by the certified mechanic, I was told that more information was needed. This took place over a period of approximately two weeks where I surrendered my truck to their unsecured lot. At that time I retrieved my truck and concluded that this was a cat and mouse chase. So now I am once again driving my unsafe truck looking at navigating Indiana winter roads. Over six months ago I was the assured that the replacement part was in the final stages of testing and this is the same story today.

  • Filed Aug 2026

    This truck has been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. Safety Risk The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.

  • Filed Apr 2026

    My vehicle has an open safety recall (24V896000) with no available remedy for over a year. I'm not sure why you guys aren't seeing it. The ABS warning light is illuminated, indicating a failure of a critical safety system. I reside in [XXX] where annual safety inspections are required and that date is now here. Despite the defect, the vehicle was passed by a Dodge dealership knowing the ABS system is not functioning properly as there isn't a fix. The manufacturer, Stellantis, has no repair available and no timeline and I've only gotten the run around from their recall department and corporate. I am being forced to operate a vehicle with a known safety defect or not use it at all. This situation leaves consumers without a remedy for a federally recognized safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Apr 2026

    No incident has happened yet but I don’t want an incident to happen to get this fixed. The HCU and ABS are not working properly or at all I’m not too sure. The sensors on the truck don’t work. The 4x4 don’t work either. The cruise control doesn’t work either. I need my truck fixed asap.

  • Filed Mar 2026

    Was towing with my 2018 Ram 2500 ... truck ABS failed to engage under emergency stopping narrowly missing stopped car in front of me... truck took substantially longer to stop and brakes locked up... There is an outstanding recall on this but RAM says parts are not available... there appear to be in excess of 317,000 large heavy duty Ram trucks on the road, probably most towing heavy loads, with failing ABS and Hydraulic Control Units (HCU). At what point will Ram be made to actually fix the problem and make parts available to their service dealers versus just ignoring the issue??? Now the truck has permanent ABS light on but no parts from Ram to fix???

  • Showing the 5 most recent of 225.
• Unknown or Other103

  2 involved a crash

  • Filed Aug 2026

    There is an active recall on my vehicle related to anti-lock brake system with no remediation plan at the moment due to a part shortage. My vehicle is displaying anti-lock brake service warnings several times during drives which ultimately go away. I'm being told that the warnings are tied to the recall. How can I get the issue remediated without any support from the recall? This seems very dangerous to have customers with impacted vehicles but no support to remediate the issue.

  • Filed Jul 2026

    My 2018 dodge ram has an open recall since December 2024. There are no parts/no fix. My truck has been dinging and pinging with the break light/traction light/engine light/ABS light since 6 months after I got it. ALL of these things are related to the open recall. VIN [XXX]. Manufacturer Recall Number C4B, NHTSA Recall Number24V-896. "The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning." On Sunday the 19th it stalled along with the warning lights. I took my truck to the dealer and paid $198 in Feb 2023 and they told me nothing was wrong with it. This issues would happen every so often now it's happening frequently almost daily. Customer care refuses to help. They told me to take my truck to a dealer to get it diagnosed and then send the paperwork to them and maybe they'd cover the rental until the part comes in. So now I am paying another $255 for Another diagnostics. It's sitting at Dodge in Glendora, CA right now for 2 days waiting for a call back. I was also told if it's approved, I have to pay for the rental out of pocket. For an eternity? I am not sure why I am jumping through hoops for a safety recall. It' the only car I have to commute and drive my kids in. Once again, a safety recall. This is really absurd. I begged for a manager or someone higher to call me and Ram care refused. Said they'd send my case to rentals. What if my breaks go out, what if I get in a car accident. It feels really unreasonable they won't take responsibility for this ongoing open recall that is a safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jul 2026

    The recall causes the cruise control to be inoperable, the abs system to be inoperable and causes the warning messages to flash and the audible tone to sound constantly. I am currently unable to utilize the vehicle as intended (towing) because of the braking safety issue.

  • Filed May 2026

    The abs system light comes on there is a constant dinging with abs light traction control light blinking and cruise control doesn’t work I’ve been to Quinn dealer in Va and they say no fix yet. The truck drives fine and brakes fine but cruise controls don’t work and the lights like I said come on and start dinging and flashing.There is a recall on this but nothing being done safety recall C4B or C4B/NHTSA24v-896

  • Filed Feb 2026

    Recall has been out there for a year and a half with no remedy. Unsure if our vehicle is safe to drive. When we do drive, the alarms on the dash go off constantly.

  • Showing the 5 most recent of 103.
• Steering85

  6 involved a crash

  • Filed Aug 2026

    The Hydro Boost Pump Port Tube Assembly (Mopar P/N 04581758AA / 4581758AA) on my 2018 Ram 2500 6.7L Cummins has failed and requires replacement. My concern is that this component is part of the hydraulic assist system supporting critical steering/braking functions. A failure or loss of hydraulic pressure could result in significantly increased steering or braking effort and create a serious safety hazard, particularly while towing, carrying a load, or traveling at highway speeds. I am requesting NHTSA review this component and determine whether similar failures have been reported on Ram 2500 vehicles and whether further investigation or manufacturer action is warranted.

  • Filed Aug 2026

    The contact owns a 2018 Ram 2500. The contact stated that the vehicle experienced excessive and premature front tire tread wear. The vehicle was taken to Discount Tire, and the contact was informed that the front-end alignment mechanism was welded, which prevented an alignment from being performed, which caused the premature tread wear. The technician associated the failure with NHTSA Campaign Number: 19V021000 (Steering). Additionally, the contact stated that the ABS warning light illuminated, followed by a continuous warning chime while driving. The contact associated the failure with NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and associated the warning light with the recall. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that parts were not yet available. The failure mileage was approximately 65,000.

  • Filed Jun 2026

    The truck started with a death wobble in the steering. Ball joints,bushing,stabilizer bar replaced front end work was done. Brought to the dealership approx 4 times for the same steering problem. It still has a small wobble pulling to the Rt or left. Steering was very loose but has been tightened up with a replaced steering shock. But the steering wobble continues had the steering gear box replaced twice. Dealership does not know how to fix the problem.

  • Filed May 2026

    The recall for the HBC unit listed under NHTSA recall #24V-896 is a serious safety concern and causes daily issues driving the vehicle. Without a load in the bed the rear-end is very light so the tires spin easily with the loss of traction control associated with this recall. Also during the rain the truck is almost undriveable due to the frequent tire spins while barely using the throttle.

  • Filed Mar 2026

    The contact owns a 2018 Ram 2500. The contact stated that while driving at 40-45 MPH, the brakes and steering became inoperable, causing him to crash into an unknown vehicle. The air bags in the other vehicle did deploy. There were no reported injuries, air bag deployments, or fire for the contact's vehicle. A police report was filed. The traction control and ABS warning lights illuminated. The local dealer was contacted, where it was diagnosed that the failure was related to the HCU and ABS control unit/NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The parts were backordered, and the vehicle was not repaired. The manufacturer was not notified. The failure mileage was approximately 90,598.

  • Showing the 5 most recent of 85.
• Power Train75

  2 involved a crash · 1 involved a fire

  • Filed Sep 2026

    My 2018 Ram 2500 has a safety recall (C4B/NHTSA 24V - 896) for BRAKES AND TRACTION CONTROL and the remedy for this condition is "NOT CURRENTLY AVAILABLE" ??? I have contacted FCA recall assistance center and 2 different dealers and they all are "SORRY" but say there is nothing they can or will do. One dealer offered to replace the defective part with another defective part if I was willing to pay for it and said that it would probably fail again. How can the US Dept. of Transportation allow a "US auto manufacturer" to sell a defective heavy duty vehicle used to transport loved ones and haul heavy loads with DEFECTIVE BRAKES? To add insult to injury Rams new promotional add states "Nothing Stops Ram" (True statement - Not even the BRAKES)... I'm happy to report there has not been a serious accident to date but the driver and passengers do not feel safe when the bells go off and warning messages appear on the dashboard... Thanks.

  • Filed Aug 2026

    My family and I tow a 45 foot RV Toy Howler Fifth Wheel with the truck and the ABS and Traction control lights keep coming on. The RAM Dealer (Aventura) has been telling me for over a year that the parts are on back-order. I've tried to trade it in but the trade in offers have been very low since they know there's no repair parts. I'm very concerned about our safety since we take long trips into the mountains and this is constantly going on.

  • Filed Aug 2026

    The contact owns a 2018 Ram 2500. The contact stated that the vehicle failed to shift into 4WD Low. The traction control and ABS warning lights were illuminated. The contact was concerned about the safety while driving the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and informed the contact that the part for the recall repair was on back order. The dealer added the contact to a waiting list. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not yet available. The failure mileage was approximately 30,000.

  • Filed Aug 2026

    ABS, Traction controle and 4 wheel drive system shut down. the truck is sending code- C0031-1D directly related to C4B recall. The dealerships have no fix and offered no support or guidance but did agree that the truck is unsafe to drive as is.

  • Filed Jul 2026

    The vehicle has experienced repeated failures of the variable geometry turbocharger (VGT) electronic actuator. The actuator intermittently fails to move the turbo vanes to their commanded position, resulting in fault codes related to turbocharger performance and actuator position. The failed actuator is currently installed on the vehicle and is available for inspection upon request. This failure creates a significant safety concern because the engine can suddenly lose turbocharger performance and enter a reduced-power or "limp mode" condition without warning. During these events, the vehicle experiences a substantial loss of acceleration and power, making it difficult to safely merge onto highways, pass slower traffic, or maintain speed while towing or traveling on grades. This unexpected reduction in power increases the risk of a rear-end collision or other traffic incident, particularly when operating in normal highway traffic. The condition has been reproduced multiple times and confirmed through diagnostic trouble codes. The issue is consistent with a malfunctioning VGT electronic actuator. Numerous other owners of 2013-2018 Ram 2500 and 3500 trucks equipped with the 6.7L Cummins engine have reported similar failures involving the electronic actuator, suggesting this is not an isolated incident. Prior to complete failure, the vehicle displayed intermittent warning symptoms including a Check Engine Light, reduced exhaust brake performance, and occasional turbocharger-related diagnostic trouble codes. The symptoms became progressively more frequent before the actuator ultimately failed to operate reliably. In some cases, cycling the exhaust brake temporarily restored operation, but the problem continued to return and worsened over time. The vehicle has been diagnosed using standard diagnostic equipment, and the fault has been confirmed through the presence of turbocharger actuator-related diagnostic codes.

  • Showing the 5 most recent of 75.
• Air59

  4 involved a crash

  • Filed Mar 2026

    The contact owns a 2018 Ram 2500. The contact stated that while driving at 40-45 MPH, the brakes and steering became inoperable, causing him to crash into an unknown vehicle. The air bags in the other vehicle did deploy. There were no reported injuries, air bag deployments, or fire for the contact's vehicle. A police report was filed. The traction control and ABS warning lights illuminated. The local dealer was contacted, where it was diagnosed that the failure was related to the HCU and ABS control unit/NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The parts were backordered, and the vehicle was not repaired. The manufacturer was not notified. The failure mileage was approximately 90,598.

  • Filed Jan 2026

    The contact owns a 2018 Dodge Ram 2500. The contact received a recall letter related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at 20-25, the brakes were applied, but the front wheels locked up and crashed into the rear of a Chevrolet SUV. There were no reported injuries, airbag deployments, or fire. A police report was filed. The steering became inoperable. The ABS and traction control were inoperable. The traction control and ABS warning lights were illuminated. The local dealer was contacted, who confirmed the parts were backordered. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed the recall information. The failure mileage was approximately 88,000.

  • Filed Jan 2026

    The contact owns a 2018 Ram 2500. The contact located the recall for NHTSA Campaign Number: 24V896000 (Service brakes, Hydraulic). While driving at 55 MPH, another vehicle passed him on double yellow lines, and the anti-lock brakes locked up, and the vehicle slid and crashed into a 2008 Chevrolet. There were no reported injuries, fire, or airbag deployment. A police report was filed. The ABS light and traction control warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was emailed, but there was no response. The failure mileage was approximately 128,000.

  • Filed Jan 2026

    See Attached Letter

  • Filed Sep 2024

    See attached document for complaint.

  • Showing the 5 most recent of 59.
• Engine37

  2 involved a crash · 2 involved a fire

  • Filed Aug 2026

    The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 35-40 MPH and depressing the brake, the vehicle slid in the rain. The ABS, traction control, and engine warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted, and the vehicle was diagnosed, and it was determined that the hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case The contact was unable to reach a supervisor to escalate the issue. The phone call was disconnected before the connection with the supervisor. The approximate failure mileage was 150,000.

  • Filed Jul 2026

    The electronic throttle control light and check engine light are on. I took it to a mechanic and had the accelerator pedal replaced. The lights remained on and the truck remains in "limp mode" and will not go over 59mph. The mechanic stated that this is due to the unresolved recall problems with the traction control and anti lock braking system, and the HCU needing replaced. These components and labor are over 2-3 thousand dollars! I have called NHTSA and the manufacturer with questions and asked for a timeframe for a fix and have received nothing.

  • Filed Jul 2026

    The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the check engine and ABS warning lights were illuminated. Additionally, the cruise control feature was deactivated. The vehicle was taken to the dealer, where it was diagnosed with ABS failure. The contact was informed that the ABS needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer, where it was diagnosed with ABS failure. The contact was informed that the ABS needed to be replaced. The vehicle was not repaired. The contact was informed that parts were unavailable. The contact stated that the vehicle was unsafe to drive. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 15,337.

  • Filed Apr 2026

    Component or system that failed or malfunctioned The issue involves a safety recall‑related system on my Ram truck that remains open with no available remedy for over one year. The vehicle is now experiencing traction loss while pulling and during normal driving, along with multiple failure/warning lights activating on the dashboard. How my safety or the safety of others was put at risk While driving and when pulling/accelerating, the vehicle unexpectedly loses traction, which creates a risk of loss of control, especially during traffic, turns, or acceleration from a stop. The appearance of failure lights combined with traction loss presents a serious safety risk to myself, my passengers, and other motorists, increasing the likelihood of a crash. Whether the problem has been reproduced or confirmed The safety defect is confirmed by the open NHTSA recall associated with my VIN. The traction loss and failure lights have occurred during normal vehicle operation and continue to reappear. The issue has not been repaired due to the manufacturer stating that no recall remedy is currently available. Inspections by dealer, manufacturer, or others Authorized Ram/Dodge dealers have confirmed that the recall remains open with no repair solution available from the manufacturer. The vehicle has not yet been inspected by police or insurance representatives, but it remains available for inspection. Warning lamps, messages, or prior symptoms Failure and warning indicator lights have appeared on the dashboard and remain present. These symptoms began while the recall was still unresolved and now occur in conjunction with traction loss during driving and pulling, indicating the defect may be actively affecting vehicle safety.

  • Filed Dec 2025

    I am reporting ongoing safety concerns with my 2018 RAM 2500 (6.7L Cummins) related to repeated emissions/aftertreatment failures and the lack of timely repair options. These failures directly affect drivability and can create hazardous situations if the vehicle enters derate mode while towing or driving at highway speeds. Over the past year, my truck has suffered multiple emissions-related component failures, including DEF dosing issues, SCR/DPF system faults, repeated warning messages, and the threat of speed-limiting derates. The vehicle is used for normal personal use, is well-maintained, and has not been modified. Despite proper maintenance, the same types of failures continue to recur. A major concern is that local RAM dealers have extremely limited ability to service these issues in a timely manner. Appointments are often weeks out, and when the truck is already in a failure state it is unsafe to continue driving. I have previously reported safety-related defects to NHTSA (ABS/HCU), and those issues later resulted in recalls—so I know that reporting matters. The combination of emissions failures, derate risks, and lack of dealer support creates a situation where the vehicle may suddenly lose power or become unsafe to operate, especially when towing or traveling in rural areas with limited service availability. I am requesting that NHTSA review whether there is a broader pattern of emissions-system failures on RAM heavy-duty trucks with the 6.7 Cummins and whether these failures pose a safety risk due to the forced-derate logic and inability to obtain timely repairs.

  • Showing the 5 most recent of 37.
• Suspension21

  2 involved a crash

  • Filed Aug 2026

    I haven’t experienced an issue yet. A safety recall was finally issued to my 2018 Ram 2500 pickup truck in 2024. I had taken it to the local Ram dealership (Rairdon’s Ram, Bellingham, WA). On two separate occasions for my truck throwing the following warning light, “Check Electronic Braking System”. At the same time, traction control is deactivated, and cruiser control turns off, so if you have cruise control set, the warning light causes the cruise control to deactivate, and the truck immediately starts to slow down. This is a problem at highway speeds. The warning light also activates a chime that pings incessantly for several minutes and will continue to sound every 30 minutes while driving. Ram finally identified it as a safety issue, and issued a recall. However they stipulated there was no fix identified yet. It has been going on two years since being notified, and I have checked with my local dealership, and no fix has been identified still. My complaint is that Ram is dragging its feet with this recall repair.

  • Filed Feb 2026

    My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been waiting over a year and FCA still doesn't appear to have a remedy for this.

  • Filed Jan 2026

    The vehicle had multiple unresolved safety defects from the time of purchase. The radio and electrical system never functioned correctly and could not be repaired despite repeated dealer visits. The stabilizer bar failed and fell out while driving, causing loss of steering stability. The vehicle is currently subject to an open federal safety recall for ABS/ESC/traction control loss with no repair remedy available. These defects created a serious crash risk and caused loss of safe use of the vehicle. The manufacturer and authorized dealer failed to repair the vehicle.

  • Filed Jan 2026

    I had a safety recall V06 performed on my 2018 truck. Three local shops refused to do an alignment saying they can not perform the alignment without having a steering wheel misaligned. I find steering wheel misalignment to be a safety issue. In critical situations you don't have a reference where your wheels are straight. I it hard to comprehend that welding an adjustable part on steering would be an approved permanent remedy by NTHSA. These welds are rusting and prompt to crack.

  • Filed Dec 2025

    The brake system and steering system are affected. Both are subject to open safety recalls that have not been fully resolved. The vehicle is available for inspection upon request. Unresolved brake and steering issues pose a serious safety risk, particularly when driving with my family. A failure or malfunction of either system could result in reduced stopping ability or loss of steering control, increasing the risk of an accident. Due to these unresolved safety concerns, I do not feel safe operating the vehicle. The issues are associated with acknowledged manufacturer recalls. However, my local dealership/manufacturing has failed to adequately respond or complete the necessary repairs, despite multiple attempts to address the problems. The vehicle has been presented to the dealership for recall-related concerns. No inspections by police or insurance representatives have occurred to date. Manufacturer involvement has been limited to customer service communications, without resolution. Symptoms include ongoing brake and steering concerns that prompted recall notifications. These issues have persisted despite recall availability and were present prior to my most recent attempts to obtain service. No effective corrective action has been completed.

  • Showing the 5 most recent of 21.
• Wheels14

  • Filed Nov 2025

    24v896-unit has been coding for months, dealership or chrysler have no fix in site. this is a safety hazard and I need my unit for daily driver and have been without for more than 3 months with no solution. I need them to replace this unit with a new unit or buy it back for the price of what it would cost me to get a new one. I need to have a truck to use if they are not going to repair it. I need this now.

  • Filed May 2025

    The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 45 MPH and hauling a trailer, there was an abnormal sound coming from the rear of the vehicle. The contact stated that after stopping to inspect the vehicle, the contact discovered that the rear driver’s side wheel studs had sheared off, causing the wheel to separate from the vehicle, making the vehicle undrivable. The vehicle was later towed to the local towing facility. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 68,000.

  • Filed Sep 2024

    ABS service light was intermittently coming on and off for a period of time and now is constantly on. This results in constant beeping and also prevents the cruise control from working.

  • Filed Sep 2024

    I received the recall notice V06, for the Drag Link, I purchase 4 new tires and took the truck in to have the repairs done, the dealership informed me that I also needed upper and lower ball joints both sides and front end alignment, I had them preform all that they said it needed. I took the truck back because I noticed excessive tire were and they told me that the Drag link needs replaced, the alignment redone and that I would have to pay for it

  • Filed Aug 2024

    The contact owns a 2018 Ram 2500. The contact stated that while driving at approximately 40 MPH, the front passenger's wheel detached from The vehicle and was pulled into the ditch where the the suds were replaced. The vehicle was taken to a dealer where it was diagnosed that the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 128,000.

  • Showing the 5 most recent of 14.
• Fuel/Propulsion System11

  • Filed Sep 2026

    I haven’t had an accident yet, but the car beeps at me constantly. It’s very distracting. Abs / traction control lights constantly going on and off. Also had issues with transmission, gears shifting hard, 4wd bushings in transfer case, etc. I have asked for an update on recalls many times. No part available. It’s been almost 2 years. Doesn’t seem that they plan to address the issue.

  • Filed Jul 2026

    The vehicle has experienced repeated failures of the variable geometry turbocharger (VGT) electronic actuator. The actuator intermittently fails to move the turbo vanes to their commanded position, resulting in fault codes related to turbocharger performance and actuator position. The failed actuator is currently installed on the vehicle and is available for inspection upon request. This failure creates a significant safety concern because the engine can suddenly lose turbocharger performance and enter a reduced-power or "limp mode" condition without warning. During these events, the vehicle experiences a substantial loss of acceleration and power, making it difficult to safely merge onto highways, pass slower traffic, or maintain speed while towing or traveling on grades. This unexpected reduction in power increases the risk of a rear-end collision or other traffic incident, particularly when operating in normal highway traffic. The condition has been reproduced multiple times and confirmed through diagnostic trouble codes. The issue is consistent with a malfunctioning VGT electronic actuator. Numerous other owners of 2013-2018 Ram 2500 and 3500 trucks equipped with the 6.7L Cummins engine have reported similar failures involving the electronic actuator, suggesting this is not an isolated incident. Prior to complete failure, the vehicle displayed intermittent warning symptoms including a Check Engine Light, reduced exhaust brake performance, and occasional turbocharger-related diagnostic trouble codes. The symptoms became progressively more frequent before the actuator ultimately failed to operate reliably. In some cases, cycling the exhaust brake temporarily restored operation, but the problem continued to return and worsened over time. The vehicle has been diagnosed using standard diagnostic equipment, and the fault has been confirmed through the presence of turbocharger actuator-related diagnostic codes.

  • Filed Jan 2026

    Truck def system error derates vehicle speed to 5mph in 85 miles. This is unacceptable as no dealerships are open on weekends or in the middle of nowhere. This EPA rule will get folks killed as folks driving 5mph on freeway towing a big trailer will get run into real quick. Vehicle should NOT cause you to slow to 5mph if a pollution control device has issues. Please investigate.

  • Filed Dec 2025

    I am reporting ongoing safety concerns with my 2018 RAM 2500 (6.7L Cummins) related to repeated emissions/aftertreatment failures and the lack of timely repair options. These failures directly affect drivability and can create hazardous situations if the vehicle enters derate mode while towing or driving at highway speeds. Over the past year, my truck has suffered multiple emissions-related component failures, including DEF dosing issues, SCR/DPF system faults, repeated warning messages, and the threat of speed-limiting derates. The vehicle is used for normal personal use, is well-maintained, and has not been modified. Despite proper maintenance, the same types of failures continue to recur. A major concern is that local RAM dealers have extremely limited ability to service these issues in a timely manner. Appointments are often weeks out, and when the truck is already in a failure state it is unsafe to continue driving. I have previously reported safety-related defects to NHTSA (ABS/HCU), and those issues later resulted in recalls—so I know that reporting matters. The combination of emissions failures, derate risks, and lack of dealer support creates a situation where the vehicle may suddenly lose power or become unsafe to operate, especially when towing or traveling in rural areas with limited service availability. I am requesting that NHTSA review whether there is a broader pattern of emissions-system failures on RAM heavy-duty trucks with the 6.7 Cummins and whether these failures pose a safety risk due to the forced-derate logic and inability to obtain timely repairs.

  • Filed Mar 2025

    Reverse camera started to act up causing my camera to not be available while I am in reverse, this has also coincided with an error message stating "Service Electronic Throttle Control". My truck has experienced slow acceleration and the maximum speed is only 60 mph. My stability control warning light is also on with the flashing "lightning bolt" and I can no longer use my cruise control. The audible crash prevention warning when I reverse also no longer works.

  • Showing the 5 most recent of 11.
• Air Bags11

  4 involved a crash

  • Filed Sep 2026

    The contact owns a 2018 Ram 2500. The contact stated that while entering the parked vehicle, the contact became aware that the ceiling was torn down and the passenger’s side ceiling air bag had deployed. The dealer informed the contact that the owner of the vehicle was responsible for the repair. The manufacturer was contacted and opened a case. The failure mileage was approximately 238,000

  • Filed Aug 2025

    •Side curtain airbag malfunction front driver's side. The truck has a warning light for the airbag and the computer diagnostics says it is a side airbag malfunction. The vehicle is well kept and has not been damaged. Mopar does not lost this malfunction and recall as included in my VIN •Cruise control malfunction The cruise control sporadically does not turn on when the button is pressed. The button may need to be pressed a dozen times before it activates and cruise control is available to be set for a given speed and then engaged. This has occurred since purchase brand new at the original dealership at less than 25 miles on odometer. Mopar does not list this malfunction/recall for my VIN. •Hydraulic Control Unit recall difficulties. The dealership has stated multiple times it has no replacement parts to do the recall repair covered under NHTSA Recall # 24V-896.

  • Filed May 2025

    The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the traction control, parking brake light, and brake light were all illuminated. The contact stated that the air bag control unit was replaced under warranty; however, a month later the air bag warning light was illuminated again. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 50,000. VIN tool confirms parts not available.

  • Filed Nov 2024

    I get a message that states Service air ride suspension immediately. After reading several ram forms it seems this is a big problem with these trucks. My airbags are completely inflated. I have not taken to the dealer because most of the forms I read says ram is aware of the problem but hasn't issued a recall.

  • Filed Sep 2024

    The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the air bag warning light remained illuminated, and the message "Service Air Bag" was displayed. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was approximately 127,000.

  • Showing the 5 most recent of 11.
• Traction Control System11

  1 involved a crash

  • Filed Jan 2026

    The contact owns a 2018 Dodge Ram 2500. The contact received a recall letter related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at 20-25, the brakes were applied, but the front wheels locked up and crashed into the rear of a Chevrolet SUV. There were no reported injuries, airbag deployments, or fire. A police report was filed. The steering became inoperable. The ABS and traction control were inoperable. The traction control and ABS warning lights were illuminated. The local dealer was contacted, who confirmed the parts were backordered. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed the recall information. The failure mileage was approximately 88,000.

  • Filed Dec 2025

    The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the traction control was unavailable and was not in service, and the cruise control was not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and provided a cost for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional correspondence was received. The failure mileage was approximately 36,500.

  • Filed Dec 2024

    The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving while 50 MPH, the contact heard an audible chime coming from the center console. The contact stated that the messages, “Electronic Braking System” and “Service ABS” were displayed. The contact stated that the ABS and Traction Control warning lights were also illuminated. The contact was able to continue driving normally however, the warning lights illuminated intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000. VIN tool confirms parts not available.

  • Filed Sep 2024

    The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and traction control warning lights illuminated. Additionally, a message advising to service the vehicle was displayed. The dealer was notified of the failure and informed the contact that it was a known failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000. The VIN was not available.

  • Filed Aug 2024

    The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving approximately 60 MPH with the cruise control feature activated, the ABS and traction control warning lights started flashing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,327.

  • Showing the 5 most recent of 11.
• Back Over Prevention11

  • Filed Jul 2024

    My 2018 Ram 2500 has 85,000 miles currently. At about 80,000 miles I got the ABS and Traction control warning lights along with dash messages to check the ABS amd electronic braking systems. I am a heavy equipment mechanic and thus checked the systems myself with a scan tool and other test equipment. I found that the ABS module has an internal electrical failure resulting in power not being supplied to the ABS pump/electric motor. I have verified that the pump works and has about a 48ohm resistance. If supplied with 12v and ground to the motor it will come on. Circuit testing from the electrical plug to the contacts for the motor one pin has contact and the other is an open circuit. I also have one seized plunger in the hydraulic control unit that is actuator by the motors eccentric lobe on the output shaft. After doing some research online I've found this is a very common issue on the 2017 and 2018 Ram heavy duty trucks, the 2500 and 3500 model specifically. I also found that neither the hydraulic control unit nor the ABS module have been available for purchase for a long time. I myself have been trying to order one for about 6 months. No dealer in my area can even give me an estimate time of availability. So currently I and many other have to drive a vehicle with a failed ABS system. This poses a greater risk of collision and unsafe braking. It is also a requirement to be working to pass a vehicle inspection so selling the vehicle or depending on state lived in you may not even be able to drive the vehicle at all.

  • Filed Jul 2023

    ABS light turned on on the dash. Next a warning that the park sense, ABS, four wheel drive, and Cruise were disabled. Had Diagnostics run and found that the vehicle ABS is logging C0020-01 and C0020-16. Case number S2005000004 from STAR showing this to be a known issue. Contacted every dealership within 100 mile range and the needed part of an ABS HCU is unavailable until at least February 2024. Contacted Stellantis Customer care and they will not assist unless the vehicle receives an official diagnostic from a dealership that will cost me at least $150 and they will not assist with replacing the part or even supplying the part so there was no gain from having the diagnostic officially done at a RAM dealership. Well known issue per every dealership and many online forums. No assistance from RAM/Stellantis at all.

  • Filed Jun 2023

    Reporting back-up camera glitches and/or blanking mirror screen! This can cause serious damage or injury to persons or property and even fatalities.

  • Filed May 2023

    Following a Uconnect update in March 2023 the vehicle exhibited the following errors: rear parking sensors failed, ABS brake failure, cruise control failure. ABS module was replaced 5/5/23 at cost to me of $529.86 by RAM dealer. Per dealer, ABS system will not function as ABS motor (HCU) must also be replaced and is not available pending "engineering review" in late August. Vehicle is like new with 23,000 miles on it. The vehicle is no longer operating as designed by Dodge RAM causing risk to me and others. This is a known issue to the manufacturer and they have failed to issue a recall and correct the problem on this vehicle.

  • Filed Mar 2023

    The ABS/HCU (Hydraulic Control Unit) failed again. This will be the 3rd HCU installed in my vehicle. The previous repair was completed 10 days ago. I have an open case with Stellantis, since the parts are on extreme backorder (3+ Months). My safety is at risk, because when this component fails, it directly impacts the ABS Brakes, Traction Control, Cruise Control, Parking Assistance, etc. The dealer has confirmed the issue. I am unsure what diagnostics the dealer has performed on the failed part. There are multiple warning lamps associate with BRAKE, ABS, Traction Control, Cruise Control, Parking Assist, Service Electronic Breaking System, etc.

  • Showing the 5 most recent of 11.
• Electronic Stability Control (esc)9

  • Filed Mar 2026

    The contact owns a 2018 Ram 2500. The contact stated that while attempting to tow a trailer, the electronic braking system became inoperable with the ABS, ESC, and EBS warning lights illuminated. The contact stated that the electric braking system failed to function properly while towing, preventing the trailer brakes from operating as needed. Additionally, the cruise control feature was inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the parts for the recall repair were not yet available. The vehicle was taken to several dealers but was not diagnosed or repaired. The dealers confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 130,121.

  • Filed Dec 2025

    The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed and veering to the left or the right, the ABS, ESC, and Traction Control warning lights illuminated. In addition, whenever the warning light was illuminated and blinked, the vehicle failed to throttle, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The failure continued the rest of the drive. The contact stated that the failure did not occur when the warning lights were not blinking. The contact stated that on a separate occasion, while coming to a stop and depressing the brake pedal, the vehicle simulated as if the ABS was activated, and the brake pedal kicked back with force. The ABS, ESC, and Traction Control warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 86,000.

  • Filed Nov 2025

    The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Service ABS and Electronic Stability Control (ESC) warning lights were intermittently illuminated, causing the cruise control mode to deactivate while driving. The dealer was contacted. No further information was available. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

  • Filed Sep 2024

    The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the ABS and Service Electronic Stability warning lights illuminated. The contact had previously taken the vehicle to the dealer for the same warning lights being illuminated. The contact had taken the vehicle to a dealer for the first failure. The dealer diagnosed the vehicle and determined that the ABS module had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact had not taken the vehicle back to the dealer for the most recent failure. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, neither the year nor the model was included in the recall. The manufacturer was informed of the failure. The failure mileage was 54,590.

  • Filed Oct 2023

    The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated intermittently, and a message was displayed stating that the cruise control was unavailable. After restarting the vehicle, the vehicle returned to normal functionality however, the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 56,000.

  • Showing the 5 most recent of 9.
• Structure5

  • Filed Aug 2026

    vehicle has been under recall since 2024 , taken to dealer multiple times , called ram line no resolve , vehicle is flashing codes through electrical system , and electronics , brakes have malfunctioned , called ram no resolve or timeline to fix given. Dealer has parts on shelf to fix but ram not giving authorization. Need help with claim

  • Filed Jan 2024

    The ABS - Anti-Skid lights come on and off intermittently while driving, or it's actually done this just sitting still a few times. When it first started around July 2023 the truck had about 90k miles on it. I called the dealership, they said keep driving it till it stayed on all the time so they could track what was causing it. Well it never stays on, it is on/off at random. The random occurrence nearly caused a bad wreck while driving onto an on ramp wet road. The truck dinged as I was making the turn, it started spinning sideways and when I got stopped, I was sideways, I had to move quickly to get out of other cars way. When I tried to go it spun around the other way sideways, stopping traffic. I was lucky the other cars brakes worked or I would have been T-Boned. If I had been pulling the trailer or boat there would have been no way to control the spin or brake sliding, which I am positive would have been a bad wreck. I was not going too fast either, about 30-35 when all this happened. Dodge Ram company needs to fix this issue NOW before someone gets killed. I have an excellent driving record and want to keep it that way. I cannot pull my camper, boat or equipment trailer now cause I'm afraid this will happen and not be so lucky. Sad thing is, Dodge knows about this and are doing nothing about it.

  • Filed Mar 2023

    Hydraulic control unit was replaced July 2020 (ABS traction control lights coming on MEANING, NO ABS NO TRACTION NO 4 WHEEL DRIVE.) Hydraulic control Unit not working AGAIN. I have NO ABS, NO TRACTION, NO 4 WHEEL DRIVE, AGAIN. CHIME GOING OF CONSTANTLY AND DEALERSHIP HAS HAD "PART ON ORDER SINCE JAN 2023"

  • Filed Nov 2019

    THE 2019 TRAVATO WAS BUILT ON THIS RAM 2500 CHASSIS. WINNEBAGO GLUED HEAVY, SILVER ALUMINUM TRIM STRIPS TO THE BOTTOM OF ALL SECTIONS OF THIS VAN. WE HAD THE ONE ON THE DRIVER'S DOOR FALL OFF WHILE PARKED IN LAS VEGAS IN MARCH OF 2019. WE HAD THIS REATTACHED WHICH WAS COVERED BY WARRANTY. IN NOVEMBER OF 2019 WE DISCOVERED OVER EIGHT MORE SECTIONS COMING LOOSE AND IT WAS GOING TO COST $1,300.00 TO HAVE THEM REINSTALLED. WE WERE TOLD THAT THERE WAS NO GUARANTEE THAT WE WOULD NOT HAVE TO HAVE THEM REINSTALLED 4 OR 5 YEARS LATER. WE ELECTED TO HAVE THEM REMOVED INSTEAD. THESE ARE HEAVY PIECES OF METAL THAT ARE EXPOSED TO HIGH WIND GUSTS WHILE TRAVELLING AT HIGHWAY SPEEDS. IF ONE (OR MORE) SHOULD FLY OFF WHILE IN TRANSIT, THEY COULD DAMAGE VEHICLES FOLLOWING US OR EVEN CAUSE A FATAL ACCIDENT.

  • Filed Oct 2019

    TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT TOOK THE VEHICLE TO H AND M MOTOR COMPANY (373 E 3RD ST, WESTON, WV 26452, 304-269-5727) FOR ROUTINE MAINTENANCE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) AND PERFORMED THE RECALL REPAIR. AFTER THE RECALL REPAIR WAS PERFORMED, THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE THE TIRES REPLACED AND FOR AN ALIGNMENT. THE MECHANIC INFORMED HIM THAT DUE TO THE WELDING THAT WAS PERFORMED DURING THE RECALL REPAIR, THEY WERE UNABLE TO PERFORM AN ALIGNMENT. THE SAME DEALER WAS CONTACTED AND INFORMED HIM THAT THE WORK THEY PERFORMED ON THE VEHICLE WAS APPROVED BY THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT REQUESTED THAT THEY PAY FOR THE ALIGNMENT DUE TO THE WORK PERFORMED ON THE VEHICLE. THE MANUFACTURER DENIED THE REQUEST AND PROVIDED CASE NUMBER: 64758281. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• Tires5

  • Filed Aug 2026

    The contact owns a 2018 Ram 2500. The contact stated that the cable detached from the spare tire while driving 55 MPH on the highway. The 80-pound spare tire fell on the highway and did not cause a crash. No warning light was illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000. The VIN was not available.

  • Filed Mar 2026

    The contact owns a 2018 Ram 2500 equipped with Michelin Tires, Tire Line: LTX MS2, Tire Size: 245/75/R17, DOT Number: [XXX]. The contact stated that while driving at an undisclosed speed, the low-pressure tire warning light illuminated, indicating that the passenger’s side rear tire pressure was low. The contact pulled over and inflated the rear passenger’s side tire, but the warning light illuminated again days later. The vehicle was then taken for an oil change at dealer, and a slow leak was found on the side of the tire. The tire was not replaced by the dealer. The vehicle was taken to where the tires were purchased, and it was diagnosed that there was a slow leak through the sidewall of the passenger’s side rear tire, and the tire could not be repaired. The tire was replaced. The manufacturer was notified of the failure, and the contact was advised to return to the store for the tire to be evaluated. The failure mileage was approximately 57,414. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jul 2025

    Hi I have been driving for over 42 years & never had a tire valve fail on me. This past winter we drove cross country, form Pennsylvania to Arizona, pulling a 26' trailer. I am meticulous about monitoring my tire air pressure. We were heading back home in April & my TPMS system set off an alert that my driver's side rear tire was losing air. We pulled over & I changed out to our spare. I went to inflate the tire & discovered the leak was at the valve. The rubber had delaminated from the threaded tube. I had tire replaced just north of Nashville Tennessee. When we got home, I went to perform a tire rotation & discovered that the new tire(carried as a spare) had a bad valve. Firestone replaced that valve. 2 weeks ago, on my way home from a doctor's appointment, I had another valve fail. Again Firestone replaced it. My concern is 3 valves failing in 3 months time. Tires were purchased new 6/2024, valves were allegedly changed. 3 valves failures in 3 months from different Firestone locations separated by 1000 miles. I am looking to get a new set of tires before we go away again. I am leery of using Firestone, because of defective tire valves. Can you please look into this matter, and let me know the outcome ?

  • Filed Jun 2025

    The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that recently, the ABS, Traction Control, and Tire Sensor warning lights became illuminated. The contact stated that upon checking the tire pressure through the onboard computer, the feature was disabled. In addition, the contact stated that the cruise control was also disabled and the "Park Sensor Disabled" and "Service Electronic Braking System" messages were displayed on the instrument panel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 89,000. VIN tool confirms parts not available.

  • Filed Mar 2020

    TL* THE CONTACT OWNS A 2018 DODGE RAM 2500 EQUIPPED WITH A 2018 OPEN RANGE 291RLS RV EQUIPPED WITH LIONS HEAD TIRES, TIRE LINE: CASTLE ROCK ST, TIRE SIZE: 225/75/R15, DOT NUMBER NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE TWO REAR TIRES EXPERIENCED A BLOWOUT SUDDENLY AND PREMATURELY. THE CONTACT TOOK THE RV TO THE GOODYEAR LOCATED AT (863 NORTH, US-27, LADY LAKE, FL 32159, (352) 751-1119) AND HAD THE TIRES REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF THE VEHICLE 7,000. THE APPROXIMATE FAILURE MILEAGE FOR THE RV AND TIRES WERE 3,000.*DT CONSUMER STATED MANUFACTURER WOULD REIMBURSE THE CONSUMER.*JB*BF CONSUMER STATED RV'S TIRE FAILURE HAD NOTHING TO DO WITH THE TRUCK. ALL FOUR TIRES WERE REPLACED.*JB

• Engine And Engine Cooling5

  1 involved a fire

  • Filed Apr 2026

    The contact owns a 2018 Ram 2500. The contact was notified of NHSTA campaign Number: 25V720000 (Engine and Engine Cooling); however, the recall remedy was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded the reasonable amount of time for the recall repair. The manufacturer was contacted, and a case was filed. The contact had not experienced a failure.

  • Filed Sep 2025

    The contact owned a 2018 Ram 2500. The contact stated that while her husband was driving and pulling a fifth wheel RV, the check engine warning light and another unknown red warning light were illuminated. The contact's husband stopped in the middle of the road and immediately exited the vehicle with the contact's nephews and dog, who were also occupying the vehicle. The contact stated that the driver then noticed that there was a fire underneath the hood. The contact stated that her husband attempted to open the hood to extinguish the fire with a fire extinguisher, but the hood failed to open. The contact met her family at the scene. The contact stated that the front end of the vehicle exploded, there were abnormal popping sounds, and fire projectiles coming out from underneath the hood. The contact stated that the entire vehicle burned to the ground, and the front of the RV also caught on fire and burned. The contact stated that the fuel tank of the vehicle was full at the time of the incident. The contact stated that the forest near the camping ground nearly caught on fire. The fire department extinguished the fire, and a report was filed. A police report was filed, but the police report information was not available. Both the vehicle and the RV were towed and totaled. Both the contact and the passengers of the vehicle sustained emotional trauma from the incident. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 95,000.

  • Filed Oct 2024

    The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 35 MPH, the diagnostic trouble codes P24B0, P24B5, and P25C9 were displayed on the instrument cluster. The contact stated that he was able to continue driving. The contact stated that the diagnostic trouble codes were related to the smog and emissions system of the diesel engine. The contact stated that he occasionally towed an RV and was concerned about the towing load on the engine. The vehicle was taken to the local dealer, where it was diagnosed and determined that the Particulate Matter Sensor needed to be replaced; however, the part was not covered under warranty. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.

  • Filed Sep 2024

    The contact owns a 2018 Ram 2500. The contact stated that while driving 70 MPH uphill and hauling a loaded trailer, the contact noticed that the radiator fan had engaged, and the vehicle made an abnormally loud shredding sound and the engine started overheating. Additionally, there was smoke coming out of the exhaust pipe and there was an abnormal coolant odor. The contact pulled over to the side of the road and inspected the vehicle. The contact noticed that the rubber part of the radiator fan shroud was stuck inside the radiator fan and was shredded, causing a hole in the rear of the radiator. The contact noticed that there was no coolant inside the reservoir. The vehicle was towed to the dealer, where the radiator, the fan, and the fan shroud were replaced; however, the failure recurred while hauling a loaded trailer. The vehicle was towed to a second dealer, Cronic Chrysler Dodge Jeep Ram (2515 N Expy, Griffin, GA 30223), where the same repair was made. Additionally, the dealer installed pins on the radiator fan shroud. The contact stated that the pins were detaching, and the contact was concerned that the failure would reoccur. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

  • Filed Aug 2020

    TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CARSON DODGE CHRYSLER JEEP RAM (3059 S. CARSON ST, CARSON CITY, NV 89701) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• Exterior Lighting5

  • Filed Dec 2025

    Recently the radio and display system in the vehicle stopped working properly. It was basically ghosting all commands. It could not be controlled by knobs, touch screen or voice command. the dealer stated that the screen delaminated and was causing the issue. This is a safety concern because the radio was calling 911 randomly and I was unable to stop it, it was turn on and off features in the vehicle. It's very dangerous. there is a wide know problem for these delaminating screens and this should be recalled and fixed.

  • Filed Feb 2024

    The traction control/service abs system on dash came on following the loss of vehicle cruise control while driving on busy 3 lane of traffic during hill climb causing instant loss of vehicle speed. Was last told by local mopar dealer no parts available, no idea when available. Vehicle had no cruise or traction control. Only 39,000 miles on vehicle currently. Independent service center pulled code C0020-01 abs pump motor control- general electrical failure. From ECU

  • Filed Dec 2023

    The radio screen has delaminating which causes random pushing of buttons on the display. This is a known issue with dodge radios and has been labeled as “ghost screen”. This is a major concern during the day as well at night while trying to drive. The distraction from the constant screen changing is a major concern. It is unavoidable to focus on the screen instead of the road while this is happening. Dodge knows of this problem and the repair cost is unaffordable. I feel for the safety of drivers and people on the road, this needs to be addressed. I have videos of this occurring but am not able to upload videos, only photos which do not show the event happening. I would like the chance to be contacted so I can share the video of this happening to express my concern, as well as the concern of many others. Thank you

  • Filed Jun 2023

    Hard braking for a deer the abs ,traction light came on lost abs and lowbeam lights wile rainy and lost auto wipers

  • Filed Apr 2022

    The 3rd brake light leaks water into the cab and the water pools up on the floor where electrical modules are located. Which could potentially cause an electrical short and mold forming on and under the carpet liner.This problem has been talked about online on numerous Ram trucks starting around 2012.

• Visibility/Wiper5

  • Filed Oct 2024

    Uconnect screen not working properly due to delamination. When driving the screen will ghost click creating a beeping sound with every ghost click. This could be several hundred peeps per minute. The back up camera will come on while driving forward. In bad weather when you want the defrosters on it will not allow it or stay on defrost. It will switch to all different vent positions, change the air temps so you can't get your window clear. If you try and change it, it will immediately change it. I was pulling a 5th wheel through the mountains and it started to pour rain. I desperately needed defrost and it would not work properly for this reason. If you turn off the screen it will turn right back on. If you turn the volume down to zero you still hear beeping. This is very distracting as a driver. I can't even turn the radio or system off. The radio constantly is changing station and switching from FM to AM or Siri. You can't do anything to stop this ghost clicking.

  • Filed Dec 2023

    The radio screen has delaminating which causes random pushing of buttons on the display. This is a known issue with dodge radios and has been labeled as “ghost screen”. This is a major concern during the day as well at night while trying to drive. The distraction from the constant screen changing is a major concern. It is unavoidable to focus on the screen instead of the road while this is happening. Dodge knows of this problem and the repair cost is unaffordable. I feel for the safety of drivers and people on the road, this needs to be addressed. I have videos of this occurring but am not able to upload videos, only photos which do not show the event happening. I would like the chance to be contacted so I can share the video of this happening to express my concern, as well as the concern of many others. Thank you

  • Filed Jun 2023

    Hard braking for a deer the abs ,traction light came on lost abs and lowbeam lights wile rainy and lost auto wipers

  • Filed Nov 2021

    8.4 Uconnect (media center) screen delamination causing "ghost touches"/glitches on the touchscreen, which prevent backup camera from functioning. While backing up, camera randomly turns off or switches to a separate cargo camera. Backup camera often remains on while driving forward. Ghost touching also cause random phone calls and emergency phone calls, which cause a distraction to driving. According to simple Google search, 8.4 Uconnect screen delamination appears to be a common problem even on low-mileage vehicles. Manufacturer/dealer will not replace outside of warranty.

  • Filed Mar 2020

    TODAY (SUNNY, 65 DEGREES) WHILE DRIVING AT 60 MPH, ON HIGHWAY 120 IN MANTECA, CA (A 2 LANE HIGHWAY) WITH NO OTHER VEHICLES AROUND MY SUNROOF SPONTANEOUSLY SHATTERED. THE DOOR WINDOWS WERE NOT OPEN BUT THE REAR SLIDER WINDOW MAY HAVE BEEN OPEN. I WASHED THE VEHICLE EARLIER THIS WEEK AND DRIED THE WINDOWS IMMEDIATELY TO AVOID WATER SPOTS AND DID NOT NOTICE ANY CRACKS IN THE SUNROOF. THE SUNROOF HAS BEEN OPENED TWO, MAYBE THREE TIMES SINCE PURCHASING THE VEHICLE IN MAY 2019. THE VEHICLE HAS 10,800 MILES ON IT. I DROVE IMMEDIATELY TO THE DEALERSHIP AND SHOWED THEM WHAT HAPPENED. THEY STATED THEY'VE NEVER HEARD OF ANYTHING LIKE THIS BEFORE. I CALLED THE CUSTOMER CAROLINE AND ALSO REPORTED IT WITH THEM AND I'M SUPPOSED TO RECEIVE A PHONE CALL ON MONDAY, MARCH 16.

• Equipment3

  • Filed Oct 2021

    The contact owns a 2018 Ram 2500. The contact stated that the central control system head unit malfunctioned and turned off. Additionally, the head unit would activate or deactivate other systems in the vehicle without driver input. The contact had taken the vehicle to the dealer who diagnosed that the central control system radio head unit needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 29,000.

  • Filed Aug 2020

    TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CARSON DODGE CHRYSLER JEEP RAM (3059 S. CARSON ST, CARSON CITY, NV 89701) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • Filed Mar 2020

    TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN). THE CONTACT CALLED HILLTOP CHRYSLER LOCATED AT (3291 AUTO PLAZA DRIVE, RICHMOND, CA 94806) AND WAS INFORMED THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED, THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• Lane Departure2

  • Filed Apr 2026

    No incident has happened yet but I don’t want an incident to happen to get this fixed. The HCU and ABS are not working properly or at all I’m not too sure. The sensors on the truck don’t work. The 4x4 don’t work either. The cruise control doesn’t work either. I need my truck fixed asap.

  • Filed Jul 2023

    Vehicles touch screen becomes unresponsive to touch and skips around screen turning items and censors on and off while driving. Seat heaters have turned on and off on boiling hot days, radio stations switch back and forth, volume has gone up and down, parking censors have been turned on and off while driving, radio has called random numbers and people while driving and while waiting for truck to prime and start. The problem has progressively gotten worse and skips around more with every day that passes. Vehicle has been to the dealership twice for this issue. The dealership said it has become a common problem with the touch screen for this vehicle and doesn't know why it's not a recall. This is a huge distraction and $1800 replacement which is not an easy random add to a budget, meaning most will deal with the distracted driving and probably cause and accident. This will not let me submit the video and pictures I have in the formats requested. Please email me and I will send them.

• Electric2

  • Filed Mar 2024

    The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the ABS and EBS warning light remained illuminated. During the failure the cruise control feature was inoperable, and the audible warning was activated. The vehicle was taken to the local dealer who replaced the ABS and EBS modules, but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.

  • Filed Dec 2023

    The contact owns a 2018 Ram 2500. The contact stated that the electronic braking system was inoperable. While driving at various speeds, the electronic braking system intermittently became inoperable. The service electronic braking service light was flashing. The vehicle was taken to the local dealer on several occasions, where it was diagnosed that the main module and wheel speed sensor needed to be replaced. The vehicle was repaired, but the failure persisted. The mechanic informed the contact that the parts were on back order. The manufacturer was not contacted. The failure mileage was approximately 60,000. The VIN was not available.

• Visibility2

  • Filed Jan 2023

    The contact owns a 2018 Ram 2500. The contact stated while driving 65 MPH, the defroster was engaged, however, the Automatic Climate Control display independently switched from defrost to A/C due to the delamination of Automatic Climate Control touchpad screen. The contact stated that she manually re-engaged the defroster; however, the failure persisted. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer where it was diagnosed that the Automatic Climate Control display needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.

  • Filed Nov 2021

    The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the U-Connect display screen malfunctioned, causing light to be present inside the cabin of the vehicle and causing a visibility hazard for the driver while operating the vehicle in the dark. On one occasion the driver nearly hit a pedestrian due to the poor visibility caused by the defect. The local dealer and manufacturer were notified of the safety issue, but no assistance was offered. The failure mileage was 80,000.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.