2009 Ram 2500

What owners should know

Covers 2003–2009 · 5.9L and 6.7L Cummins diesel, 5.7L Hemi V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2009 Ram 2500. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Left tie rod can break

  Dealer (recall)

  Signs: Loose or wandering steering, clunks, or play in the steering linkage.

  Fix: Covered by Chrysler recalls on 2003–2012 4x4 trucks. Many owners also upgrade to a heavy-duty tie rod and drag link.

  May be covered free by recall 13V528000 / 13V529000. Check the VIN at nhtsa.gov/recalls.

  Shop: heavy duty tie rod drag link▶ How-to videos

• Front-end shake (death wobble)

  Moderate DIY

  Signs: Violent shaking of the steering wheel and front end after hitting a bump, usually at 45+ mph. Slowing down hard is often the only way to stop it.

  Fix: Find and replace the worn parts, most often the track bar or its bushings, then check ball joints, tie rod ends, the drag link and alignment. A new steering stabilizer alone usually only hides the problem.

  Shop: track barShop: steering stabilizer▶ How-to videos

• 5.9L Cummins weak lift pump

  Moderate DIY

  Signs: Hard starts, low power under load, low fuel pressure.

  Fix: Test fuel pressure and replace the lift pump. Many owners upgrade to an aftermarket lift pump.

  Shop: 5.9 Cummins lift pump▶ How-to videos

• 5.9L Cummins injector wear

  Hard DIY

  Signs: Hard starts, smoke, rough idle, knocking.

  Fix: Have injectors tested and replaced as a set. Use the correct injector type for the year, because early and late versions are different.

  Shop: 5.9 Cummins injectors▶ How-to videos

• 6.7L Cummins turbo actuator / EGR problems (2007–2009)

  Best left to a shop

  Signs: Low power, boost control codes, frequent exhaust cleaning cycles.

  Fix: Diagnose with a scan tool. Common fixes are a turbo actuator, EGR valve cleaning or replacement, and DPF cleaning.

  Shop: 6.7 Cummins turbo actuator▶ How-to videos

• 5.7L Hemi exhaust ticking

  Hard DIY

  Signs: Ticking that's loudest on a cold start and fades as the engine warms up.

  Fix: Usually broken exhaust manifold bolts. Replace the bolts and gasket.

  Shop: 5.7 Hemi exhaust manifold bolts▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Jan 2018 · #18V021000

  NHTSA warning: do not drive until this recall is fixed.

  Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

  Risk and fix

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  Fix: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.

• Air Bags:Frontal:Passenger Side:Inflator Module

  May 2016 · #16V352000

  NHTSA warning: do not drive until this recall is fixed.

  Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.

  Risk and fix

  Risk: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

  Fix: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.

• Air Bags:Frontal:Driver Side:Inflator Module

  May 2015 · #15V313000

  NHTSA warning: do not drive until this recall is fixed.

  Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

  Risk and fix

  Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

  Fix: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.

• Steering:Linkages:Tie Rod Assembly

  Nov 2013 · #13V529000

  Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

  Risk and fix

  Risk: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

  Fix: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

• Steering:Linkages:Tie Rod Assembly

  Jul 2011 · #11V350000

  CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

  Risk and fix

  Risk: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

  Fix: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

• Steering:Linkages:Tie Rod Assembly

  Jan 2009 · #09V005000

  CHRYSLER IS RECALLING 32,782 MY 2008-2009 DODGE RAM 2500, 3500 AND 3500 CAB CHASSIS PICKUP TRUCKS EQUIPPED WITH POWERS AND SONS STEERING LINKAGE. THE STEERING LINKAGE DRAG LINK INNER TIE ROD TO PITMAN ARM BALL STUD MAY FRACTURE. ALSO THE STEERING LINKAGE DAMPER ATTACHING THE BRACKET MAY YIELD AND SHIFT ON THE LINKAGE.

  Risk and fix

  Risk: THIS COULD RESULT IN A LOSS OF STEERING CONTROL AND THE RESTRICTED ABILITY TO TURN THE VEHICLE IN ONE DIRECTION INCREASING THE RISK OF A CRASH WITHOUT WARNING.

  Fix: DEALERS WILL REPLACE THE STEERING LINKAGE DRAG LINK INNER TIE ROD END ASSEMBLY, AND INSPECT THE STEERING LINKAGE DAMPER BRACKET FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 16, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Steering162

  4 involved a crash

  • Filed Jan 2024

    We have experienced the "death wobble" twice now in our 2009 Dodge Ram 2500. It is a documented issue with Dodge trucks and associated with multiple prior recalls. At highway speeds, the vehicle suddenly begins shaking violently and uncontrollably, causing the driver to lose control of the vehicle. It feels like the front axle just broke in half, but the problem is difficult to diagnose. The first time it happened, the truck was almost due for inspection, so we took it for an inspection hoping that the cause would be discovered/repaired. The shop replaced a ball joint (left upper); we were hoping that was the cause. After it passed the state safety inspection, I took it out on the same stretch of road where I had trouble earlier and it seemed fine. Then, a few weeks later, the death wobble struck back - this time with my wife driving and our six-month-old daughter in the back seat. It was my worst nightmare that it happened with my daughter in the truck. Young children are so fragile and their brains are still developing. It's a miracle she survived; hopefully she didn't suffer any brain damage that will manifest itself in the future. I found NHTSA Recall ID 11V350000, which pertains to 2003-11 Dodge Ram 2500 trucks. I called Dodge multiple times and spoke with our local dealer. They won't do anything, because "Your VIN doesn't show in our system." To me, this is a documented safety problem that nearly killed my daughter, and Dodge needs to make it right (our truck fit the recall description). I do not feel safe driving this vehicle. Please investigate and use your authorities to persuade Dodge to do the right thing.

  • Filed Sep 2023

    The contact owns a 2009 Dodge Ram 2500. The contact stated while driving 20-60 MPH, the front end of the vehicle, the steering column, and the steering wheel were shuddering significantly. The contact stated that the vehicle had experienced the death wobble. The contact stated that the failure increased significantly while driving on bumpy road surfaces. The vehicle was taken to several independent mechanics, where the vehicle was diagnosed but the cause of the failure could not be determined; however, the failure persisted. The contact stated that the tires were replaced twice by two tire facilities; however, the failure persisted. The vehicle was previously taken to an unknown dealer; however, the cause of the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was unknown.

  • Filed May 2022

    My steering shakes violently and my front end feels like he's going in a different direction than the back end. I've owned this 2009 since 2010. I've paid for at least 3 front end rebuilds. Surely there is an aftermarket or fix for this? Its the Cummins 6.7L, 2500. I want to fix this only ONE more time. We have only 30 mi of road here but speeds of up to 55 are allowed. I rarely drive over 50. If I were to take this on a ferry to the mainland, I would be afraid to drive the freeways. It happens here in Ketchikan, pot hole capital of the world. I only need to hit a bump and the front end goes wonkers. Help me fix this.

  • Filed Nov 2021

    Dodge death wobble. Hit a bridge gap almost lost control. Definitely in the front end suspension or linkage? Recall other vins not mine in the same year? Not confirmed yet. Needs to have same recalls as the others 2009 dodge ram 2500 5.7 Hemi big horn.

  • Filed Aug 2020

    VEHICLE SWAYS BACK AND FORTH DUE TO STEERING LINKAGE

  • Showing the 5 most recent of 162.
• Suspension20

  • Filed Jan 2024

    We have experienced the "death wobble" twice now in our 2009 Dodge Ram 2500. It is a documented issue with Dodge trucks and associated with multiple prior recalls. At highway speeds, the vehicle suddenly begins shaking violently and uncontrollably, causing the driver to lose control of the vehicle. It feels like the front axle just broke in half, but the problem is difficult to diagnose. The first time it happened, the truck was almost due for inspection, so we took it for an inspection hoping that the cause would be discovered/repaired. The shop replaced a ball joint (left upper); we were hoping that was the cause. After it passed the state safety inspection, I took it out on the same stretch of road where I had trouble earlier and it seemed fine. Then, a few weeks later, the death wobble struck back - this time with my wife driving and our six-month-old daughter in the back seat. It was my worst nightmare that it happened with my daughter in the truck. Young children are so fragile and their brains are still developing. It's a miracle she survived; hopefully she didn't suffer any brain damage that will manifest itself in the future. I found NHTSA Recall ID 11V350000, which pertains to 2003-11 Dodge Ram 2500 trucks. I called Dodge multiple times and spoke with our local dealer. They won't do anything, because "Your VIN doesn't show in our system." To me, this is a documented safety problem that nearly killed my daughter, and Dodge needs to make it right (our truck fit the recall description). I do not feel safe driving this vehicle. Please investigate and use your authorities to persuade Dodge to do the right thing.

  • Filed May 2022

    My steering shakes violently and my front end feels like he's going in a different direction than the back end. I've owned this 2009 since 2010. I've paid for at least 3 front end rebuilds. Surely there is an aftermarket or fix for this? Its the Cummins 6.7L, 2500. I want to fix this only ONE more time. We have only 30 mi of road here but speeds of up to 55 are allowed. I rarely drive over 50. If I were to take this on a ferry to the mainland, I would be afraid to drive the freeways. It happens here in Ketchikan, pot hole capital of the world. I only need to hit a bump and the front end goes wonkers. Help me fix this.

  • Filed Nov 2021

    Dodge death wobble. Hit a bridge gap almost lost control. Definitely in the front end suspension or linkage? Recall other vins not mine in the same year? Not confirmed yet. Needs to have same recalls as the others 2009 dodge ram 2500 5.7 Hemi big horn.

  • Filed Jul 2019

    I HAVE A 2009 RAM 2500 4WHEEL DRIVE. I CAN NOT USE THE VEHICLE DUE TO THE FOLLOWING; AT SPEEDS OVER 35 MPH THE FRONT SUSPENSION TENDS TO EXPERIENCE A SEVERE SHAKING THAT IS CAUSED BY A RAPID LATERAL OSCILLATION OF THE ENTIRE AXLE AND SUSPENSION ASSEMBLY. THIS CONDITION OCCURS WHEN CROSSING AN UNEVEN, ROUGH SPOT IN THE ROAD, OR WHEN CROSSING A BRIDGE WITH A GRADE BREAK THAT IS NOT "SQUARE" WITH THE DIRECTION OF TRAVEL, (DIAGONAL). I AM NOT THE ONLY OWNER OF THIS TYPE OF VEHICLE EXPERIENCING THIS PHENOMENA. THERE IS A TERM THAT HAS EMERGED OUT HERE IN THE REAL WORLD THAT BEST DESCRIBES THIS CONDITION, WHICH IS "THE DEATH WOBBLE". ( SEE YOU TUBE FOR SOME GOOD EXAMPLES). THERE IS ALSO ONE REMEDY FOR THIS THAT SEEMS TO ADDRESS THE ROOT CAUSE OF THE PROBLEM,(YOU TUBE/ BIG'OL BUSHING) THAT BEING SAID IT SHOULD NOT BE THE JOB OF THE GENERAL PUBLIC TO RE-ENGINEER THEIR VEHICLES IN ORDER TO USE THEM ON THE PUBLIC RIGHT-OF-WAY. THIS RAM AND OTHERS HAVE BEEN RE-CALLED FOR FAILURE OF STEERING COMPONENTS,MAINLY TIE-ROD ENDS, NO DOUBT. TAKE NOTICE OF THIS FACT! THE PROBLEM NEVER WAS THE TIE-ROD ENDS, BUT THIS INCREDIBLE OSCILLATION THAT OCCURS WHEN THE TRACK BAR MOUNTING BOLTS WEAR OUT THE MOUNTING HOLES IN THE BRACKETS TO AN OBLONG,NON CONCENTRIC STATE. THIS WILL BE AN ON-GOING PROBLEM FOR AS LONG AS THIS THIS DESIGN IS IN SERVICE. THESE BOLTS ARE WEARING OUT THE BRACKETS WHICH ARE WELDED TO THE FRAME, MAKING A REMEDY IMPOSSIBLE. I MUST POINT OUT THAT EVEN AFTER A CRASH INVOLVING ONE OF THESE UNITS, THIS CAN EASILY BE OVERLOOKED ,OR COMPLETELY MISSED AS A CONTRIBUTING FACTOR OR DIRECT CAUSE OF THE ACCIDENT! THESE VEHICLES ARE A DANGER TO THE TRAVELING PUBLIC AND SHOULD BE RECALLED AND RETROFITTED BY THE MANUFACTURER OR BE CONDEMNED AND PLACED OUT OF SERVICE IMMEDIATELY!

  • Filed Jul 2017

    MY 2009 DODGE RAM 2500 STARTED HOPPING AFTER I HIT A SLIGHT BUMP IN THE ROAD. I WAS GOING ABOUT 50MPH WHEN THUS HAPPENED. I COULD DO NOTHING BUT TAKE MY FOOT OFF THE GAS TO SLOW THE TRUCK DOWN. IT LITERALLY HOPPED DOWN THE ROAD , IT FELT LIKE WE WERE IN A PAINT MIXER BOUNCING DOWN THE ROAD. THIS HAS HAPPENED SEVERAL TIMES BEFORE BUT WAS NEVER AS BAD AS THIS TIME. MY WIFE WAS WITH ME THIS TIME AND COULD NOT BELIEVE WHAT IT WAS DOING. SHE TOLD ME IF SHE HAD BEEN DRIVING SHE WOULD HAVE PANICKED AND MOST LIKELY WRECKED THE TRUCK. EVERYTHING IN THE TRUCK WAS BEING TOSSED AROUND. THIS ISSUE MUST BE CORRECTED BEFORE SOMEONE GETS HURT OR WORSE.

  • Showing the 5 most recent of 20.
• Air Bags16

  2 involved a crash

  • Filed Apr 2018

    DODGE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE AIRBAG CLOCKSPRING. *LD THE CONSUMER STATED THE CLOCKSPRING WAS REPLACED ON THREE SEPERATE OCCASIONS, BUT THERE IS STILL A RECURRING PROBLEM WITH THE VEHICLE. *TR

  • Filed Jan 2017

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • Filed Jan 2017

    TAKATA RECALL - WE RECEIVED NOTICE DATED 7/1/2016 REGARDING PASSENGER BAG RECALL. WE HAVE NOT RECEIVED INFORMATION REGARDING THIS RECALL. 6 MONTHS IS A LONG TIME, IS THERE A TIME FRAME LIMIT?

  • Filed Sep 2016

    TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Filed Sep 2016

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • Showing the 5 most recent of 16.
• Electrical System10

  2 involved a fire

  • Filed Sep 2024

    The contact owns a 2009 Dodge Ram 2500. The contact stated while operating the vehicle, the check engine warning light remained illuminated, the headlights flashed off and on, and the battery failed to remain charged. The contact diagnosed an electrical ground short, a low voltage to the intake air heater relay, and the engine grid heater was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the Extended Warranty coverage for the failure. The failure mileage was 162,000.

  • Filed Mar 2023

    INITAL PROBLEM, FUSE BOX FIRE - 2020 REPEATED PROBLEM AGAIN IN 2020, 2021, 2023

  • Filed Dec 2019

    IN MOTION THE BLINKERS WOULD TURN ON WITHOUT ME TOUCHING THE SWITCH. WHEN I APPLIED THE LEFT BLINKER THE RIGHT ONE WOULD TURN ON AND VICE VERSA. FINALLY THE FLASHERS TURNED ON AND I COULDN'T TURN OFF. IT STARTED MALFUNCTIONING WHILE I WAS DRIVING DOWN THE HIGHWAY AT 60MPH.

  • Filed Feb 2019

    TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 60 MPH AT NIGHT, THE INSTRUMENT PANEL LIGHTING WENT OUT. THE INSTRUMENT PANEL WAS CHANGED THREE OTHER TIMES BY BRYANT MOTORS (2901 S LIMIT AVE, SEDALIA, MO 65301), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

  • Filed Oct 2015

    DRIVER SIDE REAR PASSENGER INTERIOR DOOR LOCK AND INTERIOR LIGHT DOES STOPPED WORKING OVER A YEAR AGO. I FIGURED IT WAS A SELONOID OR A LOOSE CONNECTION IN THE DOOR SO I PUT IT OFF. JUST RECENTLY 10/11/2015 I TOOK THE TIME TO TAKE THE DOOR APART AND CHECK ALL THE CONNECTIONS. I HAD POWER TO THE SPEAKER AND WINDOW AND NOTHING TO THE LOCK AND INTERIOR LIGHT DOESN'T COME ON WHEN THE DOOR IS OPEN. SO I THEN CHECKED FOR LOOSE CONNECTIONS EVERYTHING GOOD. I THEN CHECKED THE CONNECTION BETWEEN THE CAB AND THE DOOR AND I HAD A GOOD CLEAN CONNECTION. I THEN PULLED BACK THE RUBBER WIRE LOOM BETWEEN THE CAB AND THE DOOR AND I FOUND 4 UNEVENLY CUT WIRES. I DID NOT FIX THEM I LEFT THE CONNECTOR DISCONNECTED. THIS IS COULD BE A EXTREMELY DANGEROUS NOT TO MENTION POTENTIALLY DEADLY FIRE HAZARD. SOME HOW THE LOOM IS CUTTING THE WIRES AND COULD RESULT IN SEVERE INJURY AND OR DEATH.

  • Showing the 5 most recent of 10.
• Engine And Engine Cooling9

  • Filed Mar 2025

    The contact owns a 2009 Dodge Ram 2500. The contact stated that there was an abnormal odor coming from the exhaust at start-up. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the exhaust manifold bolts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000. The VIN was not available.

  • Filed Sep 2024

    The contact owns a 2009 Dodge Ram 2500. The contact stated while operating the vehicle, the check engine warning light remained illuminated, the headlights flashed off and on, and the battery failed to remain charged. The contact diagnosed an electrical ground short, a low voltage to the intake air heater relay, and the engine grid heater was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the Extended Warranty coverage for the failure. The failure mileage was 162,000.

  • Filed Aug 2015

    TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, BLACK SMOKE EMITTED FROM THE EXHAUST SYSTEM. AS A RESULT, THE VEHICLE STALLED AS AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PARTICULATE FILTER EXHAUST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS NOT AVAILABLE.

  • Filed May 2014

    CAR WAS BROUGHT IN 5 TIMES TO HAVE VARIOUS FRONT END RECALLS PERFORMED , TWO DIFFERENT DEALERS BEDARD BROTHERS IN CHESHIRE MASS. AND BETERRA FOR STEERING RECALL (NOW N49/NHTSA 13V-529) PREVIOUSLY SAME RECALL HAD TWO OR THREE DIFFERENT NUMBERS. THEY HAVE NEVER HAD THE PARTS AND COULD NEVER PERFORM THE RECALL. BECAUSE THEY SAY THAT THE STEERING MAY FAIL AT ANY MOMENT I HAVE USED THE VEHICLE ONLY WHEN I ABSOLUTELY HAVE NO OTHER TRANSPORTATION. HENCE AS OF TODAY THE CAR HAS 17,200 MILES ONLY. THE OTHER PROBLEM IS LOSS OF COOLANT , THE EGR COOLER HAS BEEN LEAKING , I HAVE HAD IT AT DEALERS THREE TIMES AND THEY HAVE NO CLUE HOW TO REPAIR . THIS IS A COMMON COMPLAINT. BECAUSE THIS INTERNAL LEAK GOES INTO THE TURBOCHARGER. THE TURBOCHARGER FAILED AND ON 7/08/13 HAD TO BE REPLACED AT 16,150 MILES . THAT WAS THE SYMPTOM OF THE EGR COOLER LEAK, BUT THE CAUSE (LEAKING EGR COOLER WAS NOT ADDRESSED THEN OR ON TWO FOLLOWING TRIPS TO THE DEALERS. ON TO BEDARD AND ONE TO BERTERRA. THE CHRYSLER CASE NUMBER MAY BE 24954056 AFTER DEALERS WORKED ON CAR TWO TROUBLE CODES APPEARED P052 AND P0700 I DON'T WANT TO CONTINUE DRIVING A CAR THAT THE STEERING WILL FAIL AT ANY MOMENT OR THE ENGINE MAY BLOW BECAUSE OF COOLANT LOSS. *TR

  • Filed Oct 2013

    THE WHOLE TRUCK BEGAN SHAKING SO VIOLENTLY, I THOUGHT I MAY LOOSE CONTROL, OR THE TRUCK WOULD NOT STAY UPRIGHT. THE SHAKING CONTINUED UNTIL I STOPPED ON THE SHOULDER. A CAREFUL INSPECTION REVEALED NO EVIDENCE OF LOOSE PARTS. I DROVE ANOTHER 30 MINUTES (5 ON FREEWAY, 25 ON SURFACE ROADS) WITHOUT ANOTHER INCIDENT. BAFFLING. I HAVE DRIVEN THIS DIESEL TRUCK IN MANY CONDITIONS AND ON MANY SURFACES WITH THIS TRUCK. VIBRATIONS HAVE BEEN STRONG SOMETIMES IN THE PAST, SET OFF BY "WASH-BOARDS" IN THE PAVEMENT...SEEM TO BE WORSE IN THE "TRACTOR TRAILER/SLOW" LANES. BUT THIS EVENT WAS 2-3 X THE INTENSITY. *TR

  • Showing the 5 most recent of 9.
• Power Train8

  • Filed Apr 2025

    The contact owns a 2009 Dodge Ram. The contact received notification of NHTSA Campaign Number: 13V038000 (POWER TRAIN); and the vehicle was taken to the local dealer to be inspected, and it was confirmed that the vehicle qualified for the buyback option under the recall. After contacting the dealer and manufacturer to initiate the buyback process, the recall process was not completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall resolution and buyback. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed Dec 2021

    The contact owns a 2009 Ram 1500. The contact stated that an abnormal, ticking noise would emit from the vehicle upon startup without warning. He also stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the engine would rev without warning. The contact called the dealer and was informed that there were no recalls or warranties on the vehicle. The manufacturer had yet to be notified of the failure. Upon investigation, the contact believed that the failure was related to a defective exhaust manifold. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

  • Filed Aug 2015

    TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND VEHICLE WOULD HESITATE TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. IN ADDITION, THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAG SYSTEM) WAS RECEIVED IN JUNE 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.

  • Filed Sep 2014

    I TOOK MY TRUCK TO SHOP TO FIND THE NOISE AND THEY FOUND IT EASY, BOLT FELL OFF INSIDE THE REAR END AND RUINED ALL INSIDE THE SHAFTS , WHY DID THEY KNEW IT WAS BOLT FALL OFF INSIDE??? I CHECKED INTERNET ABOUT ANY RECALL ON DODGE THEY HAVE MANY ON COMPLAINS ABOUT DODGE 1500 2009 TO 2011 BUT LOOK LIKE THERE OTHER MODEL 2500 TOO, MY TRUCK IS ONLY 66K AND PERFECT CONDITION THEY SHOULD HAVE RECALL EARLIER AND ENDED UP PAYING 4K FOR IT, SEEM ITS NOT MY FAULT, IS THERE A WAY TO COMPLAIN AND GET MY MONEY BACK??? *TR

  • Filed Aug 2014

    TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE TRANSMISSION SHIFTED INTO FOURTH GEAR INDEPENDENTLY, WHICH CAUSED THE VEHICLE TO SKID INTO ONCOMING TRAFFIC. THE CONTACT WAS ABLE TO REGAIN CONTROL. THE VEHICLE WAS MANEUVERED TO THE SIDE WHERE IT WAS ABLE TO RESTART AND RESUMED TO NORMAL. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES PER MONTH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. ..UPDATED 08-26-14 *BF UPDATED 09/02/2014 *JS

  • Showing the 5 most recent of 8.
• Wheels8

  • Filed Jan 2024

    We have experienced the "death wobble" twice now in our 2009 Dodge Ram 2500. It is a documented issue with Dodge trucks and associated with multiple prior recalls. At highway speeds, the vehicle suddenly begins shaking violently and uncontrollably, causing the driver to lose control of the vehicle. It feels like the front axle just broke in half, but the problem is difficult to diagnose. The first time it happened, the truck was almost due for inspection, so we took it for an inspection hoping that the cause would be discovered/repaired. The shop replaced a ball joint (left upper); we were hoping that was the cause. After it passed the state safety inspection, I took it out on the same stretch of road where I had trouble earlier and it seemed fine. Then, a few weeks later, the death wobble struck back - this time with my wife driving and our six-month-old daughter in the back seat. It was my worst nightmare that it happened with my daughter in the truck. Young children are so fragile and their brains are still developing. It's a miracle she survived; hopefully she didn't suffer any brain damage that will manifest itself in the future. I found NHTSA Recall ID 11V350000, which pertains to 2003-11 Dodge Ram 2500 trucks. I called Dodge multiple times and spoke with our local dealer. They won't do anything, because "Your VIN doesn't show in our system." To me, this is a documented safety problem that nearly killed my daughter, and Dodge needs to make it right (our truck fit the recall description). I do not feel safe driving this vehicle. Please investigate and use your authorities to persuade Dodge to do the right thing.

  • Filed Jul 2015

    WE NOTICED FOR THE PAST MONTH THAT OUR TIRES WERE WEARING ON THE OUTSIDE OF BOTH FRONT TIRES. WE TOOK THE TRUCK TO 3 DIFFERENT LES SCHWAB TIRE BUSINESSES (WEISER, IDAHO, EMMETT, IDAHO AND ONTARIO, OREGON) AND ALL 3 BUSINESSES TOLD US THAT THERE WAS NOTHING WRONG WITH THE TIRES. DRIVING AT 25 MPH LAST MONTH, (JULY 8, 2015), WE ENCOUNTERED A STEERING PROBLEM. THE TRUCK WAS WANTING TO TURN AT IT'S LEISURE WHILE POINTING IN A STRAIGHT DIRECTION. THE STEERING WAS SLOPPY, WOULD NOT SELF CENTER, WOULD DRIFT TO THE LEFT AND RIGHT AND NOT CORRECT. APPROXIMATELY 15 MINUTES AFTER THIS HAPPENED, WE HAD A BLOW OUT ON THE PASSENGER FRONT. WHAT WAS LEFT OF THE TIRE AND THE DRIVER'S SIDE WAS COMPLETELY WORN AND "ROUGH" LOOKING. THERE WAS NO WAY TO CHANGE THE TIRE AS THE WHEEL ITSELF WAS "BOWED" IN. WE HAD IT TOWED TO STEVE'S HOMETOWN MOTORS IN WEISER, IDAHO AND THEY COULDN'T TELL US WHAT HAPPENED, BUT THAT THE WHOLE FRONT END PARTS NEEDED TO BE REPLACED, I.E., $2871.98 IN PARTS AND LABOR. THEY COULD NOT TELL US WHAT HAPPENED OR WHY WE NEEDED THESE PARTS. THEY FOUND THAT THE ADJUSTER BAR WAS LOOSE AND ALL THE FRONT END NEEDED ALL NEW PARTS. WE DID TAKE IT IN FOR ALL THE "RECALLS" ON THE FRONT END AND NOW FIAT/CHRYSLER IS OFFERING TO "BUY BACK" THESE VEHICLES THAT WEREN'T FIXED. OUR QUESTION IS, CAN WE BE REIMBURSED FOR THESE REPAIR COSTS DUE TO THESE "FAULTY FRONT END STEERING REPAIR RECALLS". WE BELIEVE THAT WE ARE ONE OF THE CUSTOMERS THAT HAD THE RECALLS DONE, BUT EITHER INCORRECTLY OR WITH FAULTY RECALL PARTS.......UPDATED 09/22/15 *BF UPDATED 12/12/2017*CN

  • Filed Sep 2014

    TPMS VALVE STEM FAILED CAUSING A FLAT TIRE. THE TIRE VALVE ITSELF COMPLETELY CAME APART WHILE DRIVING HIGHWAY SPEEDS. INDICATOR LIGHT CAME ON, BUT SO WHAT , IT WAS CAUSED BY ITS OWN FLAWED DESIGN. UPON INSPECTION OF THE OTHER TIRE VALVES, IT IS DISCOVERED THAT THEY ARE ALL CRACKED AND READY TO FAIL AS WELL AND NEED EXPENSIVE REPLACEMENT. THIS IS UNACCEPTABLE.. A "SAFETY SYSTEM" THAT IS POORLY CONSTRUCTED, DANGEROUS, AND REQUIRED BY LAW TO BE INSTALLED IN VEHICLES. A RECALL MUST BE MANDATED. *TR

  • Filed May 2013

    RETAINING NUT ON TPMS SENSOR SPLIT CAUSING TIRE TO LOSE ALL AIR. 1 WEEK LATER ANOTHER TIRE HAD COMPLETE DEFLATION AND TPMS SENSOR HAD FALLEN IN TO WHEEL. INSPECTED ALL SENSORS AND FOUND ALL TPMS RETAINING NUTS HAD SPLIT. THIS CAN CAUSE CATASTROPHIC AIR LOSS AND IS EXTREMELY DANGEROUS. I HAVE ALREADY REPLACED TWO ENTIRE SENSORS AND WILL ATTEMPT TO HAVE RETAINING NUTS ON OTHER TWO SENSORS REPLACED. DEALER WILL NOT PERFORM WORK UNDER WARRANTY. THIS IS AN EXTREMELY DANGEROUS MANUFACTURING DEFECT!! *TR

  • Filed Apr 2013

    VALVE STEM RETAINING NUTS ARE ALL CRACKED. I CAUGHT THEM BEFORE THEY SEPARATED, BUT HAVE READ ABOUT OTHERS THAT HAVE SEPARATED, ALLOWING TPMS MODULE TO FALL INTO TIRE, WHICH INSTANTLY DEFLATES AND COULD CAUSE A LOSS OF CONTROL. DEALER SAYS NOT COVERED UNDER WARRANTY DESPITE BEING CLEARLY A MANUFACTURING DEFECT. *TR

  • Showing the 5 most recent of 8.
• Unknown or Other7

  1 involved a fire

  • Filed May 2022

    My steering shakes violently and my front end feels like he's going in a different direction than the back end. I've owned this 2009 since 2010. I've paid for at least 3 front end rebuilds. Surely there is an aftermarket or fix for this? Its the Cummins 6.7L, 2500. I want to fix this only ONE more time. We have only 30 mi of road here but speeds of up to 55 are allowed. I rarely drive over 50. If I were to take this on a ferry to the mainland, I would be afraid to drive the freeways. It happens here in Ketchikan, pot hole capital of the world. I only need to hit a bump and the front end goes wonkers. Help me fix this.

  • Filed Feb 2020

    WENT OUT TO START AND IT WOULD CRANK OVER BUT NOT START UP IT WAS SITTING IN MY DRIVEWAY ON FAIRLY LEVEL SURFACE THEN THIS MORNING IT STARTED UP IMMEDIATELY WITH NO TROUBLE. SECOND TIME THIS HAS HAPPENED.

  • Filed Apr 2018

    CPSC: THE TRUCK BROKE DOWN IN THE MIDDLE OF THE HIGHWAY ENDANGERING MY YOUNG CHILD AND MYSELF. DT THE CONSUMER STATED THE VEHICLE WAS UNDER WARRANTY AND IN POSSESSION OF THE DEALER UNTIL IT CAN BE REPAIRED. THE MANUFACTURER WAS NOTIFIED. *JS

  • Filed Oct 2015

    CHRYSLER BUYBACK PROGRAM ISSUE. THE BUYBACK PROCESS IS TAKING A LONG TIME AND OWNERS OF BUYBACK PROGRAM ELIGIBLE VEHICLES ARE GETTING STUCK WITH LONG WAIT PERIODS BEFORE WE CAN HAVE OUR VEHICLES APPRAISED BY A CHRYSLER DESIGNATED REP (WE CAN'T USE A DEALER TO APPRAISE WE ARE TOLD). THIS FORCES OWNERS TO CONTINUE DRIVING THEIR VEHICLES ADDING COSTLY MILEAGE THAT GREATLY AFFECTS THE KELLY BLUE BOOK (KBB)VALUE. THAT MEANS WHEN IT'S TIME TO TAKE OUR CARS IN FOR APPRAISAL IN THE BUYBACK PROGRAM MANY WEEKS OR MONTHS LATER WE HAVE ACCUMULATED MILEAGE THE CUSTOMER IS DOCKED FOR BECAUSE IT IMPACTS THE KBB VALUES.I'D REQUEST NHTSA APPROACH THE COURT OF JURISDICTION IN THE MATTER AND ,MOVE IT TO FORCE CHRYSLER TO COMPENSATE CUSTOMERS THAT ARE FORCED TO CONTINUE DRIVING THEIR BUYBACK VEHICLES WHILE THE CUSTOMER IS FORCED TO WAIT. FIAT/CHRYSLER HAS BEE PROVIDED ALL THE MATERIALS THEY REQUESTED OF ME AND I STILL HAVE TO WAIT FOR THEM TO CALL ME BACK IN SEVERAL WEEKS TO SCHEDULE AN APPRAISAL.

  • Filed Jul 2015

    WE NOTICED FOR THE PAST MONTH THAT OUR TIRES WERE WEARING ON THE OUTSIDE OF BOTH FRONT TIRES. WE TOOK THE TRUCK TO 3 DIFFERENT LES SCHWAB TIRE BUSINESSES (WEISER, IDAHO, EMMETT, IDAHO AND ONTARIO, OREGON) AND ALL 3 BUSINESSES TOLD US THAT THERE WAS NOTHING WRONG WITH THE TIRES. DRIVING AT 25 MPH LAST MONTH, (JULY 8, 2015), WE ENCOUNTERED A STEERING PROBLEM. THE TRUCK WAS WANTING TO TURN AT IT'S LEISURE WHILE POINTING IN A STRAIGHT DIRECTION. THE STEERING WAS SLOPPY, WOULD NOT SELF CENTER, WOULD DRIFT TO THE LEFT AND RIGHT AND NOT CORRECT. APPROXIMATELY 15 MINUTES AFTER THIS HAPPENED, WE HAD A BLOW OUT ON THE PASSENGER FRONT. WHAT WAS LEFT OF THE TIRE AND THE DRIVER'S SIDE WAS COMPLETELY WORN AND "ROUGH" LOOKING. THERE WAS NO WAY TO CHANGE THE TIRE AS THE WHEEL ITSELF WAS "BOWED" IN. WE HAD IT TOWED TO STEVE'S HOMETOWN MOTORS IN WEISER, IDAHO AND THEY COULDN'T TELL US WHAT HAPPENED, BUT THAT THE WHOLE FRONT END PARTS NEEDED TO BE REPLACED, I.E., $2871.98 IN PARTS AND LABOR. THEY COULD NOT TELL US WHAT HAPPENED OR WHY WE NEEDED THESE PARTS. THEY FOUND THAT THE ADJUSTER BAR WAS LOOSE AND ALL THE FRONT END NEEDED ALL NEW PARTS. WE DID TAKE IT IN FOR ALL THE "RECALLS" ON THE FRONT END AND NOW FIAT/CHRYSLER IS OFFERING TO "BUY BACK" THESE VEHICLES THAT WEREN'T FIXED. OUR QUESTION IS, CAN WE BE REIMBURSED FOR THESE REPAIR COSTS DUE TO THESE "FAULTY FRONT END STEERING REPAIR RECALLS". WE BELIEVE THAT WE ARE ONE OF THE CUSTOMERS THAT HAD THE RECALLS DONE, BUT EITHER INCORRECTLY OR WITH FAULTY RECALL PARTS.......UPDATED 09/22/15 *BF UPDATED 12/12/2017*CN

  • Showing the 5 most recent of 7.
• Engine7

  1 involved a fire

  • Filed Dec 2021

    The contact owns a 2009 Ram 1500. The contact stated that an abnormal, ticking noise would emit from the vehicle upon startup without warning. He also stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the engine would rev without warning. The contact called the dealer and was informed that there were no recalls or warranties on the vehicle. The manufacturer had yet to be notified of the failure. Upon investigation, the contact believed that the failure was related to a defective exhaust manifold. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

  • Filed Jul 2021

    My truck was running fine then started to skip and lost power. It was dangerous because i was on the interstate and the truck would not go. People were honking and flying ar0und me was very disturbing. Seems this has been a problem for awhile talking to other Dodge owners a valve spring or lifter breaks and destroys the can shaft in the Hemi engines certain years.

  • Filed Aug 2015

    THE VEHICAL WAS BEING REAPIRED AT A DEALER AND IT HAS BEEN IN 3 TIMES TO 3 DIFFENT DEALERS TO FIX A CHECK GAUGE LIGHT AND THEY HAVE NOT BEEN ABLE TO REAPIR IT. I ALSO BOGUHT IN FOR THE TIE ROD RECALL INSPECTION AND WAS TOLD THE VEHICAL DID NOT HAVE A DEFECTIVE PART. I DONT BELIVE THEM SINCE THEY HAVE NOT BEEN A HONEST DEALER. THE TRUCK IS PART OF THE MAIN RECALL BUT I WAS TOLD THOUGH DODGE THAT ITS NOT BEING COVERED BECAUSE THEY FIXED THE TRUCK WHICH I DONT BELIEVE HAPPENED. I DONT FEEL SAFE DRIVING THE TRUCK WITH ALL THE ISSUES WITH DODGE. I ALSO JUST HAD THE TURBO REPLACED AND NOW IM GETTING DESIEL FUMES COMING INTO THE TRUCK. DODGE IS NOT WILLING AND WILL NOT WORK WITH ME TO GET THESE ISSUES RESLOVED.

  • Filed Jul 2015

    TL* THE CONTACT OWNS A 2012 (NA) DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE & ENGINE COOLING SYSTEM, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Filed Nov 2013

    A FEW WEEKS AGO MY CHECK ENGINE LIGHT CAME ON. ADVANCE AUTO PARTS SAID AN ERROR CODE FOR THE TURBO CHARGER WAS PRESENT. I HAVE 43900 MILES ON THE ENGINE. DEALER TOLD ME IT WAS NOT CRITICAL AND I MADE AN APPT. BEFORE BRINGING IT BACK, A NEW CODE STATED DPF FILTER FULL 100%. BROUGHT IT TO THE DEALER AND WAS TOLD THE DPF NEEDED REGENERATION AND WOULD COST $150+. NEW TRUCKS GIVE WARNINGS OF 25%/50%/100% AND "CHANGE DRIVING HABITS". APPARENTLY DIESELS SHOULDN'T BE DRIVEN IN TOWN W/OVERDRIVE. INSTEAD WE NEED TO PULL HEAVY LOADS. THE ONLY OPTION: DRIVE ON THE HIGHWAY IN 4TH GEAR TO BRING RPMS TO AT LEAST 2500 RPM EVERY SO OFTEN! PLUS, THE TURBO CHARGER APPARENTLY WAS CLOGGED BECAUSE I DON'T USE THE DIESEL AUTOMATIC DECELERATION BRAKE WHEN NOT PULLING A TRAILER. THE DEALER HAD TO ORDER SOME TYPE OF ADDITIVE TO CLEAN THE TURBO CHARGER AND THEY DID 3 CLEANINGS WITH 3 CANS OF CLEANER ON A MACHINE TO LET THE ENGINE RUN. THE MANAGER DIDN'T CHARGE ME TO DO THE CLEANING SINCE THEY WERE INTER-RELATED AND HAPPENED TOGETHER. OTHERWISE, THERE WOULD HAVE BEEN ANOTHER DIAGNOSTIC CHARGE AND CLEANING CHARGE THAT TOOK TWO HOURS TO DO. I ASKED IF DODGE WAS PLANNING AN UPGRADE TO THE ONBOARD COMPUTER TO PROVIDE THOSE PRE-WARNINGS FOR THE DPF FILTER. THE SVC MGR SAID NO. WHY NOT? FROM ALL I READ, IF THE DPF FILTERS GETS TO 100% IT CAN DAMAGE THE SYSTEM. TO REPLACE THE DPF, IT AND THE CATALYTIC CONVERTER WOULD NEED TO BE REPLACED AT A COST IN THE $5-6000! SO, THE ONLY OPTION IS TO PERIODICALLY HAVE THEM CHECK THE STATUS USING A DIAGNOSTIC AT A COST OF $95 BUT LIKELY, WOULD NOT SHOW ANYTHING UNTIL IT GETS TO 100% FULL. THIS IS RIDICULOUS SINCE THEY SHOULD BE ABLE TO DO A PROGRAM UPGRADE TO WARN ABOUT THE DPF FILTER AS WELL AS THE TURBOCHARGER LEVELS OF SOOT. I BOUGHT THE TRUCK TO PULL AN RV AND ONLY PULL IT EVERY 6 MONTHS OR SO. WHY PAY $45,000 FOR A TRUCK IF YOU CAN'T DRIVE IT AROUND TOWN. *TR

  • Showing the 5 most recent of 7.
• Tires6

  • Filed Sep 2014

    TPMS VALVE STEM FAILED CAUSING A FLAT TIRE. THE TIRE VALVE ITSELF COMPLETELY CAME APART WHILE DRIVING HIGHWAY SPEEDS. INDICATOR LIGHT CAME ON, BUT SO WHAT , IT WAS CAUSED BY ITS OWN FLAWED DESIGN. UPON INSPECTION OF THE OTHER TIRE VALVES, IT IS DISCOVERED THAT THEY ARE ALL CRACKED AND READY TO FAIL AS WELL AND NEED EXPENSIVE REPLACEMENT. THIS IS UNACCEPTABLE.. A "SAFETY SYSTEM" THAT IS POORLY CONSTRUCTED, DANGEROUS, AND REQUIRED BY LAW TO BE INSTALLED IN VEHICLES. A RECALL MUST BE MANDATED. *TR

  • Filed May 2013

    RETAINING NUT ON TPMS SENSOR SPLIT CAUSING TIRE TO LOSE ALL AIR. 1 WEEK LATER ANOTHER TIRE HAD COMPLETE DEFLATION AND TPMS SENSOR HAD FALLEN IN TO WHEEL. INSPECTED ALL SENSORS AND FOUND ALL TPMS RETAINING NUTS HAD SPLIT. THIS CAN CAUSE CATASTROPHIC AIR LOSS AND IS EXTREMELY DANGEROUS. I HAVE ALREADY REPLACED TWO ENTIRE SENSORS AND WILL ATTEMPT TO HAVE RETAINING NUTS ON OTHER TWO SENSORS REPLACED. DEALER WILL NOT PERFORM WORK UNDER WARRANTY. THIS IS AN EXTREMELY DANGEROUS MANUFACTURING DEFECT!! *TR

  • Filed Apr 2013

    VALVE STEM RETAINING NUTS ARE ALL CRACKED. I CAUGHT THEM BEFORE THEY SEPARATED, BUT HAVE READ ABOUT OTHERS THAT HAVE SEPARATED, ALLOWING TPMS MODULE TO FALL INTO TIRE, WHICH INSTANTLY DEFLATES AND COULD CAUSE A LOSS OF CONTROL. DEALER SAYS NOT COVERED UNDER WARRANTY DESPITE BEING CLEARLY A MANUFACTURING DEFECT. *TR

  • Filed Dec 2012

    WHEN CHECKING AIR PRESSURE ON MY TIRES, I FOUND CRACKS IN THE MOTO METAL 909 RIMS ON DRIVER AND PASSENGER FRONT. I AM HAVING THEM REPLACED WITH ANOTHER BRAND, BUT AFTER RESEARCHING ON THE INTERNET, THIS IS NOT THE FIRST TIME. I DO NOT OFFROAD MY TRUCK, BUT DO TOW A 5TH WHEEL. *TR

  • Filed Mar 2012

    ALUMINUM VALVE STEM/TPMS SENSORS ON BOTH FRONT WHEELS CORRODED AND FAILED AT THE SAME TIME CAUSING TWO FLAT FRONT TIRES AND LOSS OF STEERING. PROCEEDED TO REPAIR SHOP TO HAVE ALL (4) VALVE STEMS AND (2) FRONT TIRES REPLACED. REPAIR PERSONNEL INFORMED US THAT THIS IS AN EPIDEMIC. ACCORDING TO THEM, IN 2010, MANUFACTURERS BECAME AWARE OF THIS PROBLEM AND BEGAN USING RUBBER VALVE STEM/TPMS SENSORS. *TR

  • Showing the 5 most recent of 6.
• Fuel System5

  1 involved a crash · 1 involved a fire

  • Filed Jul 2024

    The contact owns a 2009 Dodge Ram. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound. The contact stated that while inspecting the vehicle, the contact became aware that the rear fuel tank strap mounting bracket had detached. The vehicle was taken to an independent mechanic where it was diagnosed with a failed rear fuel tank strap mounting bracket. The contact was informed that the rear fuel tank strap mounting bracket needed to be replaced. The vehicle was not repaired. The contact stated that about five years prior, the front fuel tank metal strap mounting bracket was replaced under NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.

  • Filed May 2014

    CAR WAS BROUGHT IN 5 TIMES TO HAVE VARIOUS FRONT END RECALLS PERFORMED , TWO DIFFERENT DEALERS BEDARD BROTHERS IN CHESHIRE MASS. AND BETERRA FOR STEERING RECALL (NOW N49/NHTSA 13V-529) PREVIOUSLY SAME RECALL HAD TWO OR THREE DIFFERENT NUMBERS. THEY HAVE NEVER HAD THE PARTS AND COULD NEVER PERFORM THE RECALL. BECAUSE THEY SAY THAT THE STEERING MAY FAIL AT ANY MOMENT I HAVE USED THE VEHICLE ONLY WHEN I ABSOLUTELY HAVE NO OTHER TRANSPORTATION. HENCE AS OF TODAY THE CAR HAS 17,200 MILES ONLY. THE OTHER PROBLEM IS LOSS OF COOLANT , THE EGR COOLER HAS BEEN LEAKING , I HAVE HAD IT AT DEALERS THREE TIMES AND THEY HAVE NO CLUE HOW TO REPAIR . THIS IS A COMMON COMPLAINT. BECAUSE THIS INTERNAL LEAK GOES INTO THE TURBOCHARGER. THE TURBOCHARGER FAILED AND ON 7/08/13 HAD TO BE REPLACED AT 16,150 MILES . THAT WAS THE SYMPTOM OF THE EGR COOLER LEAK, BUT THE CAUSE (LEAKING EGR COOLER WAS NOT ADDRESSED THEN OR ON TWO FOLLOWING TRIPS TO THE DEALERS. ON TO BEDARD AND ONE TO BERTERRA. THE CHRYSLER CASE NUMBER MAY BE 24954056 AFTER DEALERS WORKED ON CAR TWO TROUBLE CODES APPEARED P052 AND P0700 I DON'T WANT TO CONTINUE DRIVING A CAR THAT THE STEERING WILL FAIL AT ANY MOMENT OR THE ENGINE MAY BLOW BECAUSE OF COOLANT LOSS. *TR

  • Filed Mar 2010

    TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT THE DIESEL PARTICULATE FILTER (DPF) WAS REGENERATED; HOWEVER, THE VEHICLE CONTINUED TO FUNCTION AT ABNORMAL TEMPERATURES. THE CONTACT STATED THAT THE FAILURE WAS RELATIVE TO THE SAFETY OF THE CONSUMER AND PREVIOUSLY FILED A COMPLAINT REGARDING (ODI NUMBER 10317991). THE FAILURE MILEAGE WAS 17,250 AND THE CURRENT MILEAGE WAS 17,500. UPDATED 05/04/10. *LJ UPDATED 6/1/10 *CN UPDATED 06/04/10

  • Filed Mar 2010

    TL*THE CONTACT OWNS A 2009 DODGE RAM. THE CONTACT STATED THAT THE FUEL LINE WAS DEFECTIVE. WHILE DRIVING APPROXIMATELY 3 MPH THE FUEL LINE CAUGHT FIRE UNDERNEATH THE VEHICLE. THE CONTACT DID NOT STATE IF ANYONE WAS INJURED. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 8000. THE CURRENT MILEAGE WAS 8000.

  • Filed Jan 2010

    WHILE DRIVING BETWEEN 10-15 MPH IN CITY TRAFFIC THE VEHICLE WILL ACCELERATE WHEN APPLYING THE BRAKE. THIS HAS HAPPENED TWICE WITHIN A WEEK AND THE DEALERSHIP IS UNABLE TO FIND ANYTHING WRONG WHEN TAKEN IN BY ME. I AM PRESENTLY SCARED TO DRIVE THE VEHICLE NOT KNOWING WHEN THE EVENT MAY OCCUR AGAIN OR IF IT COULD HAPPEN AT HIGHER SPEEDS AND ENDANGER MINE AND OTHER LIVES. *TR

• Service Brakes4

  1 involved a crash

  • Filed Nov 2021

    Dodge death wobble. Hit a bridge gap almost lost control. Definitely in the front end suspension or linkage? Recall other vins not mine in the same year? Not confirmed yet. Needs to have same recalls as the others 2009 dodge ram 2500 5.7 Hemi big horn.

  • Filed Jun 2018

    BRAKES FAILED DUE TO A CORRODED BRAKE LINES AT THE MASTER CYLINDER. HAPPENED IN DRIVEWAY BEFORE I GOT TO THE HIGHWAY.

  • Filed Aug 2016

    WHILE GOING ON VACATION PULLING OUR 28' TRAVEL TRAILER WITH OUR 2009 DODGE 2500. THE FRONT BRAKES LOCKED UP ON THE FREEWAY, ALMOST CAUSING US TO ALMOST GO INTO THE DITCH. WE SAFELY PULLED ON TO A SIDE ROAD, AND FOUND THAT THE FRONT BRAKES WERE SMOKING AND VERY HOT. AFTER BRING IT TO THE DEALERSHIP, IT WAS DISCOVERED THAT THE RUBBER BRAKE LINES HAD FAILED [COLLAPSING]. IT WAS INSPECTED, AND FOUND THAT THE REAR BRAKES WERE NOT WORKING AT ALL, AND THE FRONT BRAKES HAD LOCKED UP ON THE CALIPERS. THE DEALER INFORMED US THAT THEY HAVE BEEN AWARE OF THIS HAPPENING TO SOME 2009 DODGE 2500 SERVICE BRAKES. THE TRUCK HAS 85,250 MILES ON IT AND IN GOOD CONDITION. THIS IS A HUGE SAFETY CONCERN WITH US THAT NEEDS TO BE ADDRESSED BY CHRYSLER DODGE. OUR TRUCK HAS BEEN IN THE SHOP FOR 3 WEEKS AND COSTS WILL BE OVER $1000.00 TO REPAIR IT.

  • Filed May 2013

    FRONT LEFT CALIPER FELL OFF - LOCKED UP WHEEL - DROVE INTO DITCH. THERE WAS ABSOLUTELY NO WORK COMPLETED ON THE TRUCK BRAKES, TIRES, ETC. PRIOR TO THIS OCCURRING. THE CALIPER BOLTS FELL OUT, FOUND ONE ON ROAD, CALIPER LOCKED UP AGAINST CALIPER LOCKING FRONT TIRE AND PULLING TRUCK INTO DITCH. NO INJURY OR DAMAGE TO TRUCK OTHER THAN FLAT SPOT ON TIRE. REPLACED TIRE WITH SPARE. DEALER REPAIRED AND SAID NEVER HAD THAT PROBLEM BEFORE. STILL NOT SECURE WITH TRUCK OR IF ANY OTHERS ARE LIKE THIS? IF GOING AT A FASTER SPEED COULD BE DEADLY! *TR

• Structure4

  • Filed Sep 2021

    The contact owns a 2009 Dodge Ram 2500. The contact stated that the vehicle was corroded. The vehicle was severely corroded at the rear passenger’s side door frame and a half of the subframe located at the rear passenger’s side was also severely corroded. The center of the main subframe exhibited had holes. The contact stated that the corrosion was not due to salt on the road. The vehicle was not repaired. The manufacture was contacted. The failure mileage was 140,000.

  • Filed Oct 2015

    DRIVER SIDE REAR PASSENGER INTERIOR DOOR LOCK AND INTERIOR LIGHT DOES STOPPED WORKING OVER A YEAR AGO. I FIGURED IT WAS A SELONOID OR A LOOSE CONNECTION IN THE DOOR SO I PUT IT OFF. JUST RECENTLY 10/11/2015 I TOOK THE TIME TO TAKE THE DOOR APART AND CHECK ALL THE CONNECTIONS. I HAD POWER TO THE SPEAKER AND WINDOW AND NOTHING TO THE LOCK AND INTERIOR LIGHT DOESN'T COME ON WHEN THE DOOR IS OPEN. SO I THEN CHECKED FOR LOOSE CONNECTIONS EVERYTHING GOOD. I THEN CHECKED THE CONNECTION BETWEEN THE CAB AND THE DOOR AND I HAD A GOOD CLEAN CONNECTION. I THEN PULLED BACK THE RUBBER WIRE LOOM BETWEEN THE CAB AND THE DOOR AND I FOUND 4 UNEVENLY CUT WIRES. I DID NOT FIX THEM I LEFT THE CONNECTOR DISCONNECTED. THIS IS COULD BE A EXTREMELY DANGEROUS NOT TO MENTION POTENTIALLY DEADLY FIRE HAZARD. SOME HOW THE LOOM IS CUTTING THE WIRES AND COULD RESULT IN SEVERE INJURY AND OR DEATH.

  • Filed Oct 2013

    THE WHOLE TRUCK BEGAN SHAKING SO VIOLENTLY, I THOUGHT I MAY LOOSE CONTROL, OR THE TRUCK WOULD NOT STAY UPRIGHT. THE SHAKING CONTINUED UNTIL I STOPPED ON THE SHOULDER. A CAREFUL INSPECTION REVEALED NO EVIDENCE OF LOOSE PARTS. I DROVE ANOTHER 30 MINUTES (5 ON FREEWAY, 25 ON SURFACE ROADS) WITHOUT ANOTHER INCIDENT. BAFFLING. I HAVE DRIVEN THIS DIESEL TRUCK IN MANY CONDITIONS AND ON MANY SURFACES WITH THIS TRUCK. VIBRATIONS HAVE BEEN STRONG SOMETIMES IN THE PAST, SET OFF BY "WASH-BOARDS" IN THE PAVEMENT...SEEM TO BE WORSE IN THE "TRACTOR TRAILER/SLOW" LANES. BUT THIS EVENT WAS 2-3 X THE INTENSITY. *TR

  • Filed Sep 2010

    THE DRIVER'S SIDE FLOOR MAT KEEPS COMING UNHOOKED FROM THE HOOKING DEVICE INSTALLED IN THE CARPET. THE FLOORMAT AND THE HOOKING DEVICE WERE BOTH REPLACED AT APPROX. 7000 MILE BECAUSE OF THIS PROBLEM. IT HAS NOW BECOME A PROBLEM AGAIN AND THE DEALER ADVISES THAT CHRYSLER WILL NOT CORRECT THE PROBLEM AGAIN. I HAVE CONTACTED CHRYSLER BY E-MAIL AND THEY WANT ME TO GO TO ANOTHER DEALER AND SEE IF THEY WILL CORRECT IT. THE NEXT CLOSEST DEALER IS 28 MILES AWAY AND MY TRUCK GETS ABOUT 14 MI. PER GAL. I FEEL LIKE CHRYSLER IS GIVING ME THE RUN AROUND. MY 2009 RAM 2500 ONLY HAS 12,400 MILES ON IT. WHY CAN'T CHRYSLER TAKE CARE OF THIS PROBLEM RATHER THAN TRYING TO MAKE ANOTHER DEALER TAKE CARE OF IT? *TR

• Seat Belts4

  • Filed Dec 2015

    TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SEAT BELT FAILED TO RETRACT. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE BOTH SEAT BELTS WERE REPLACED. THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

  • Filed Jan 2011

    SEATBELT IN TRUCK CAUGHT THE DOOR HANDLE AND LOCKED SO YOU CANNOT PULL OUT MORE BELT TO GET IT OFF THE HANDLE. THIS ALSO CAUSES THE DOOR HANDLE TO BE PARTIALLY LIFTED WHICH AUTOMATICALLY UNLOCKS AND OPENS THE DOOR WHILE THE VEHICLE IS PARKED OR IN MOTION. EVEN WITH THE DOOR CRACKED OPENAS FAR AS THE BELT WILL ALLOW THE BELT WILL NOT RELEASE THE HANDLE AND ALLOW THE DOOR TO OPEN MORE THEN A FEW INCHES. IF THIS WAS AN ACCIDENT A PERSON COULD BE TRAPPED IN THE VEHICLE AND NOT BE ABLE TO GET OUT WITHOUT REQUIRING ADDITIONAL EQUIPMENT TO CUT THE SEATBELT OR BREAK A WINDOW. SO FAR THIS HAS NOT BEEN CORRECTED ON MY VEHICLE WE WILL TAKE THE TRUCK TO THE DODGE DEALER TOMORROW FOR NOW NO ONE RIDES IN THE PASSENGER SEAT. I SUSPECT THE SEATBELT WILL NEED TO BE UNBOLTED FROM THE FLOOR TO UNHOOK THE BELT OFF THE DOOR HANDLE. I DO HAVE PHOTOS AVAILABLE AND THE ISSUE CAN BE REPLICATED ON THE DRIVERS AND PASSENGERS DOORS. *TR

  • Filed Mar 2010

    2009 DODGE PICKUP 2500 BIG HORN EDITION. THE BACK SEAT BELTS IN THE CREW CAB LOCK AND WON'T UNLOCK. THE CONTINUE TO GET TIGHTER AND TIGHTER RESTRICTING BREATHING. THIS DOES EVENTUAL LEAD TO DIFFICULTY BREATHING. I HAD TO REACH BACK AND UNBUCKLE THE SEAT BELT FOR HER SEVERAL TIMES, THEN THE PROCESS STARTS OVER AGAIN. THERE IS A PROBLEM WITH THE RELEASE MECHANISM ON THESE SEAT BELTS.R

  • Filed Feb 2009

    DRIVER'S SIDE SEATBELT ON 2009 DODGE RAM WAS CUT 1/3 THROUGH BY MALE PART OF SEATBELT LATCH. I HAVE OWNED THIS TRUCK LESS THAN 30 DAYS AND 2200 MILES OF NORMAL USAGE. . I RESPECTFULLY REQUEST A COMPLETE SAFETY DESIGN INVESTIGATION BY NHTSA AND A RECALL OF THIS OBVIOUSLY DEFECTIVE SEATBELT LATCH DESIGN. THANK YOU FOR YOUR WORK; *TR

• Gasoline3

  1 involved a crash · 1 involved a fire

  • Filed Jul 2024

    The contact owns a 2009 Dodge Ram. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound. The contact stated that while inspecting the vehicle, the contact became aware that the rear fuel tank strap mounting bracket had detached. The vehicle was taken to an independent mechanic where it was diagnosed with a failed rear fuel tank strap mounting bracket. The contact was informed that the rear fuel tank strap mounting bracket needed to be replaced. The vehicle was not repaired. The contact stated that about five years prior, the front fuel tank metal strap mounting bracket was replaced under NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.

  • Filed Mar 2010

    TL*THE CONTACT OWNS A 2009 DODGE RAM. THE CONTACT STATED THAT THE FUEL LINE WAS DEFECTIVE. WHILE DRIVING APPROXIMATELY 3 MPH THE FUEL LINE CAUGHT FIRE UNDERNEATH THE VEHICLE. THE CONTACT DID NOT STATE IF ANYONE WAS INJURED. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 8000. THE CURRENT MILEAGE WAS 8000.

  • Filed Jan 2010

    WHILE DRIVING BETWEEN 10-15 MPH IN CITY TRAFFIC THE VEHICLE WILL ACCELERATE WHEN APPLYING THE BRAKE. THIS HAS HAPPENED TWICE WITHIN A WEEK AND THE DEALERSHIP IS UNABLE TO FIND ANYTHING WRONG WHEN TAKEN IN BY ME. I AM PRESENTLY SCARED TO DRIVE THE VEHICLE NOT KNOWING WHEN THE EVENT MAY OCCUR AGAIN OR IF IT COULD HAPPEN AT HIGHER SPEEDS AND ENDANGER MINE AND OTHER LIVES. *TR

• Fuel/Propulsion System3

  • Filed Jul 2015

    TL* THE CONTACT OWNS A 2012 (NA) DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE & ENGINE COOLING SYSTEM, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Filed Sep 2014

    TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE ATTEMPTING TO REFUEL THE GAS TANK, THE TANK SPEWED SIX GALLONS OF FUEL BACK OUT AND DOWN THE SIDE OF THE VEHICLE . THE FAILURE OCCURRED THIRTY TIMES. THE DEALER STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

  • Filed Mar 2013

    DPF FILTER CLOGGED UP FOR THIRD TIME HAVE HAD TO GET DEALER, TO REPAIR. REQUESTING CLASS ACTION SUITE MATERIAL FOR THIS PROBLEM. HAVE LEARNED THIS WILL CONTINUE TO BE A RECURRING PROBLEM. *TR

• Exterior Lighting2

  • Filed Oct 2015

    DRIVER SIDE REAR PASSENGER INTERIOR DOOR LOCK AND INTERIOR LIGHT DOES STOPPED WORKING OVER A YEAR AGO. I FIGURED IT WAS A SELONOID OR A LOOSE CONNECTION IN THE DOOR SO I PUT IT OFF. JUST RECENTLY 10/11/2015 I TOOK THE TIME TO TAKE THE DOOR APART AND CHECK ALL THE CONNECTIONS. I HAD POWER TO THE SPEAKER AND WINDOW AND NOTHING TO THE LOCK AND INTERIOR LIGHT DOESN'T COME ON WHEN THE DOOR IS OPEN. SO I THEN CHECKED FOR LOOSE CONNECTIONS EVERYTHING GOOD. I THEN CHECKED THE CONNECTION BETWEEN THE CAB AND THE DOOR AND I HAD A GOOD CLEAN CONNECTION. I THEN PULLED BACK THE RUBBER WIRE LOOM BETWEEN THE CAB AND THE DOOR AND I FOUND 4 UNEVENLY CUT WIRES. I DID NOT FIX THEM I LEFT THE CONNECTOR DISCONNECTED. THIS IS COULD BE A EXTREMELY DANGEROUS NOT TO MENTION POTENTIALLY DEADLY FIRE HAZARD. SOME HOW THE LOOM IS CUTTING THE WIRES AND COULD RESULT IN SEVERE INJURY AND OR DEATH.

  • Filed Apr 2011

    MY 2009 2500 HD DODGE RAM DIESEL PICKUP HAS BEEN IN FOR THE FOLLOWING WARRANTY WORK FROM THE DAY OF PURCHASE OF 7/14/2009: TRANSMISSION - 11 TIMES EMERGENCY BRAKE - 2 TIMES CAB HEATER - 3 TIMES A/C - 3 TIMES DIESEL FUMES IN CAB - 2 TIMES EXHAUST BRAKE - 2 TIMES EGR VALVE - 2 TIMES O2 SENSOR & FILTER - 3 TIMES EXCESSIVE BRAKE WEAR - 1 TIME MAIN CONTROL MODULE - 9 TIMES FAN BLOWER MOTOR - 3 TIMES BLOCK HEATER - 1 TIME TRUCK LIGHTS - 2 TIMES CHECK ENGINE LIGHT - 3 TIMES TIRE PRESSURE MONITORS - 2 TIMES TOW/HAUL MODE - 2 TIMES FUSES - 1 TIME CHANGE OIL LIGHT - 1 TIME RECALL - 1 TIME THE LIST OF PROBLEMS ABOVE HAVE NOT BEEN REPAIRED UNDER THE WARRANTY. THE COMPUTER SYSTEM THAT CONTROLS THE ENTIRE TRUCK DOES NOT WORK PROPERLY. DIESEL FUMES STILL COME IN THE CAB. THE EMISSIONS SYSTEMS DO NOT WORK PROPERLY. PER THE ONBOARD COMPUTER THE TRUCK NOW ONLY GETS 16.5 - 16.9 MPG WELL UNDER THE RATED MPG. THERE HAS BEEN ONE RECALL TO DATE REGARDING THE COMPUTER SYSTEM THAT IS STILL A PROBLEM. *TR

• Diesel2

  • Filed May 2014

    CAR WAS BROUGHT IN 5 TIMES TO HAVE VARIOUS FRONT END RECALLS PERFORMED , TWO DIFFERENT DEALERS BEDARD BROTHERS IN CHESHIRE MASS. AND BETERRA FOR STEERING RECALL (NOW N49/NHTSA 13V-529) PREVIOUSLY SAME RECALL HAD TWO OR THREE DIFFERENT NUMBERS. THEY HAVE NEVER HAD THE PARTS AND COULD NEVER PERFORM THE RECALL. BECAUSE THEY SAY THAT THE STEERING MAY FAIL AT ANY MOMENT I HAVE USED THE VEHICLE ONLY WHEN I ABSOLUTELY HAVE NO OTHER TRANSPORTATION. HENCE AS OF TODAY THE CAR HAS 17,200 MILES ONLY. THE OTHER PROBLEM IS LOSS OF COOLANT , THE EGR COOLER HAS BEEN LEAKING , I HAVE HAD IT AT DEALERS THREE TIMES AND THEY HAVE NO CLUE HOW TO REPAIR . THIS IS A COMMON COMPLAINT. BECAUSE THIS INTERNAL LEAK GOES INTO THE TURBOCHARGER. THE TURBOCHARGER FAILED AND ON 7/08/13 HAD TO BE REPLACED AT 16,150 MILES . THAT WAS THE SYMPTOM OF THE EGR COOLER LEAK, BUT THE CAUSE (LEAKING EGR COOLER WAS NOT ADDRESSED THEN OR ON TWO FOLLOWING TRIPS TO THE DEALERS. ON TO BEDARD AND ONE TO BERTERRA. THE CHRYSLER CASE NUMBER MAY BE 24954056 AFTER DEALERS WORKED ON CAR TWO TROUBLE CODES APPEARED P052 AND P0700 I DON'T WANT TO CONTINUE DRIVING A CAR THAT THE STEERING WILL FAIL AT ANY MOMENT OR THE ENGINE MAY BLOW BECAUSE OF COOLANT LOSS. *TR

  • Filed Mar 2010

    TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT THE DIESEL PARTICULATE FILTER (DPF) WAS REGENERATED; HOWEVER, THE VEHICLE CONTINUED TO FUNCTION AT ABNORMAL TEMPERATURES. THE CONTACT STATED THAT THE FAILURE WAS RELATIVE TO THE SAFETY OF THE CONSUMER AND PREVIOUSLY FILED A COMPLAINT REGARDING (ODI NUMBER 10317991). THE FAILURE MILEAGE WAS 17,250 AND THE CURRENT MILEAGE WAS 17,500. UPDATED 05/04/10. *LJ UPDATED 6/1/10 *CN UPDATED 06/04/10

• Equipment2

  • Filed Apr 2011

    MY 2009 2500 HD DODGE RAM DIESEL PICKUP HAS BEEN IN FOR THE FOLLOWING WARRANTY WORK FROM THE DAY OF PURCHASE OF 7/14/2009: TRANSMISSION - 11 TIMES EMERGENCY BRAKE - 2 TIMES CAB HEATER - 3 TIMES A/C - 3 TIMES DIESEL FUMES IN CAB - 2 TIMES EXHAUST BRAKE - 2 TIMES EGR VALVE - 2 TIMES O2 SENSOR & FILTER - 3 TIMES EXCESSIVE BRAKE WEAR - 1 TIME MAIN CONTROL MODULE - 9 TIMES FAN BLOWER MOTOR - 3 TIMES BLOCK HEATER - 1 TIME TRUCK LIGHTS - 2 TIMES CHECK ENGINE LIGHT - 3 TIMES TIRE PRESSURE MONITORS - 2 TIMES TOW/HAUL MODE - 2 TIMES FUSES - 1 TIME CHANGE OIL LIGHT - 1 TIME RECALL - 1 TIME THE LIST OF PROBLEMS ABOVE HAVE NOT BEEN REPAIRED UNDER THE WARRANTY. THE COMPUTER SYSTEM THAT CONTROLS THE ENTIRE TRUCK DOES NOT WORK PROPERLY. DIESEL FUMES STILL COME IN THE CAB. THE EMISSIONS SYSTEMS DO NOT WORK PROPERLY. PER THE ONBOARD COMPUTER THE TRUCK NOW ONLY GETS 16.5 - 16.9 MPG WELL UNDER THE RATED MPG. THERE HAS BEEN ONE RECALL TO DATE REGARDING THE COMPUTER SYSTEM THAT IS STILL A PROBLEM. *TR

  • Filed Feb 2010

    I WAS RESETTING THE OIL CHANGE LIGHT ON A 2009 DODGE RAM 2500 YOU HAVE TO DEPRESS THE GAS PEDAL TO THE FLOOR SEVERAL TIMES THE GAS PEDAL STUCK TO THE FLOOR WHEN THE AFTERMARKET FLOOR MAT SLID SLIGHTLY FORWARD AND THE VERY THICK PORTION AROUND THE OUTSIDE OF THE MAT CAUGHT THE BOTTOM EDGE OF THE PEDAL.I WORK AT A DEALERSHIP AND IT WAS IN A CUSTOMER TRUCK WHILE IT WAS NOT RUNNING SO NO DAMAGE WAS DONE BUT IT COULD HAVE CAUSED AN ACCIDENT SO I JUST WANTED TO REPORT IT SO THAT YOU ARE AWARE. POSSIBLY MATS SHOULD BE ANCHORED TO THE FLOOR. *TR

• Electronic Stability Control (esc)1

  • Filed May 2019

    UNCONTROLLABLE STEERING OR FRONT END WOBBLING. AKA DEATH WOBBLE, ACCORDING TO MY VEHICLE HISTORY THERE ARE RECALLS THAT ARE FOR STEERING AND THE DESCRIPTION OF ALL THOSE RECALLS SAY WHAT COULD HAPPEN WHICH IS A LOSS OF STEERING CONTROL RESULTING IN A CRASH. ALL THE RECALLS THAT I KNOW OF HAVE BEEN REPLACED. BUT I STILL HAVE INCIDENTS WHERE I LOSE CONTROL OF STEERING AND IN ORDER FOR IT TO STOP, I HAVE TO STOP THE VEHICLE. I HAVE HAD MANY MANY CLOSE CALLS, AND HOPING THAT THIS DOESN'T RESULT IN A LOSS OF A VEHICLE OR EVEN DEATH. IT'S A VERY BIG CONCERN TO ME CONSIDERING THERE HAS BEEN RECALLS FOR THE STEERING AND FRONT END. IT WILL OCCUR AS SOON AS I HIT A BUMP JUST RIGHT NOT EVEN AT HIGH SPEED IT HAPPENS AT 35-70 MPH NO MATTER IF IT'S FLAT GROUND OR NOT. THE ENTIRE TRUCK SHAKES AND FEELS LIKE THE WHEELS ARE BOUNCING OFF THE GROUND. AT THAT POINT BEING ON THE FREEWAY HAVING NO CONTROL OF MY STEERING THE ONLY OPTION I HAVE IT TO SLAM ON MY BREAKS, IT'S A MATTER OF TIME BEFORE SOMETHING REALLY BAD HAPPENS

• Visibility/Wiper1

  • Filed May 2016

    TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS WOULD OPERATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V084000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

• Vehicle Speed Control1

  1 involved a fire

  • Filed Jul 2013

    TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AS THE INSTRUMENT PANEL LIGHTS FAILED. THE VEHICLE THEN ABNORMALLY AND INDEPENDENTLY ACCELERATED. IN ADDITION, SMOKE WAS SEEN COMING FROM UNDER THE HOOD AREA. THE VEHICLE THEN CAUGHT ON FIRE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURY AND THE FIRE WAS CONTAINED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED BUT TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *TR

• Parking Brake1

  • Filed Apr 2011

    MY 2009 2500 HD DODGE RAM DIESEL PICKUP HAS BEEN IN FOR THE FOLLOWING WARRANTY WORK FROM THE DAY OF PURCHASE OF 7/14/2009: TRANSMISSION - 11 TIMES EMERGENCY BRAKE - 2 TIMES CAB HEATER - 3 TIMES A/C - 3 TIMES DIESEL FUMES IN CAB - 2 TIMES EXHAUST BRAKE - 2 TIMES EGR VALVE - 2 TIMES O2 SENSOR & FILTER - 3 TIMES EXCESSIVE BRAKE WEAR - 1 TIME MAIN CONTROL MODULE - 9 TIMES FAN BLOWER MOTOR - 3 TIMES BLOCK HEATER - 1 TIME TRUCK LIGHTS - 2 TIMES CHECK ENGINE LIGHT - 3 TIMES TIRE PRESSURE MONITORS - 2 TIMES TOW/HAUL MODE - 2 TIMES FUSES - 1 TIME CHANGE OIL LIGHT - 1 TIME RECALL - 1 TIME THE LIST OF PROBLEMS ABOVE HAVE NOT BEEN REPAIRED UNDER THE WARRANTY. THE COMPUTER SYSTEM THAT CONTROLS THE ENTIRE TRUCK DOES NOT WORK PROPERLY. DIESEL FUMES STILL COME IN THE CAB. THE EMISSIONS SYSTEMS DO NOT WORK PROPERLY. PER THE ONBOARD COMPUTER THE TRUCK NOW ONLY GETS 16.5 - 16.9 MPG WELL UNDER THE RATED MPG. THERE HAS BEEN ONE RECALL TO DATE REGARDING THE COMPUTER SYSTEM THAT IS STILL A PROBLEM. *TR

• Latches/Locks/Linkages1

  • Filed Jan 2011

    SEATBELT IN TRUCK CAUGHT THE DOOR HANDLE AND LOCKED SO YOU CANNOT PULL OUT MORE BELT TO GET IT OFF THE HANDLE. THIS ALSO CAUSES THE DOOR HANDLE TO BE PARTIALLY LIFTED WHICH AUTOMATICALLY UNLOCKS AND OPENS THE DOOR WHILE THE VEHICLE IS PARKED OR IN MOTION. EVEN WITH THE DOOR CRACKED OPENAS FAR AS THE BELT WILL ALLOW THE BELT WILL NOT RELEASE THE HANDLE AND ALLOW THE DOOR TO OPEN MORE THEN A FEW INCHES. IF THIS WAS AN ACCIDENT A PERSON COULD BE TRAPPED IN THE VEHICLE AND NOT BE ABLE TO GET OUT WITHOUT REQUIRING ADDITIONAL EQUIPMENT TO CUT THE SEATBELT OR BREAK A WINDOW. SO FAR THIS HAS NOT BEEN CORRECTED ON MY VEHICLE WE WILL TAKE THE TRUCK TO THE DODGE DEALER TOMORROW FOR NOW NO ONE RIDES IN THE PASSENGER SEAT. I SUSPECT THE SEATBELT WILL NEED TO BE UNBOLTED FROM THE FLOOR TO UNHOOK THE BELT OFF THE DOOR HANDLE. I DO HAVE PHOTOS AVAILABLE AND THE ISSUE CAN BE REPLICATED ON THE DRIVERS AND PASSENGERS DOORS. *TR

• Equipment Adaptive/Mobility1

  • Filed Feb 2010

    I WAS RESETTING THE OIL CHANGE LIGHT ON A 2009 DODGE RAM 2500 YOU HAVE TO DEPRESS THE GAS PEDAL TO THE FLOOR SEVERAL TIMES THE GAS PEDAL STUCK TO THE FLOOR WHEN THE AFTERMARKET FLOOR MAT SLID SLIGHTLY FORWARD AND THE VERY THICK PORTION AROUND THE OUTSIDE OF THE MAT CAUGHT THE BOTTOM EDGE OF THE PEDAL.I WORK AT A DEALERSHIP AND IT WAS IN A CUSTOMER TRUCK WHILE IT WAS NOT RUNNING SO NO DAMAGE WAS DONE BUT IT COULD HAVE CAUSED AN ACCIDENT SO I JUST WANTED TO REPORT IT SO THAT YOU ARE AWARE. POSSIBLY MATS SHOULD BE ANCHORED TO THE FLOOR. *TR

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.