2010 Ram 2500

What owners should know

Covers 2010–2012 · 6.7L Cummins diesel and 5.7L Hemi V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2010 Ram 2500. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Left tie rod can break

  Dealer (recall)

  Signs: Loose or wandering steering, clunks, or play in the steering linkage.

  Fix: Covered by Chrysler recalls. Many owners also upgrade to a heavy-duty tie rod and drag link.

  May be covered free by recall 13V529000. Check the VIN at nhtsa.gov/recalls.

  Shop: heavy duty tie rod drag link▶ How-to videos

• 6.7L Cummins turbo actuator failure

  Moderate DIY

  Signs: Low power, boost control codes such as P00AF.

  Fix: Replace or recalibrate the turbo actuator. Cleaning soot from the turbo vanes sometimes helps.

  Shop: 6.7 Cummins turbo actuator▶ How-to videos

• 6.7L Cummins EGR and DPF problems

  Best left to a shop

  Signs: Frequent exhaust cleaning cycles, EGR codes, low power.

  Fix: Clean or replace the EGR valve, and have the DPF cleaned or replaced. Highway driving helps the DPF clean itself.

  Shop: 6.7 Cummins EGR valve▶ How-to videos

• Diesel fuel heater fire risk

  Dealer (recall)

  Signs: Often no warning.

  Fix: Covered by a Chrysler recall for the fuel heater's electrical connectors.

  May be covered free by recall 14V635000. Check the VIN at nhtsa.gov/recalls.

• 5.7L Hemi exhaust ticking

  Hard DIY

  Signs: Ticking that's loudest on a cold start and fades as the engine warms up.

  Fix: Usually broken exhaust manifold bolts. Replace the bolts and gasket. A tick that stays when warm can be a lifter, which needs a shop.

  Shop: 5.7 Hemi exhaust manifold bolts▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Power Train:Automatic Transmission:Lever And Linkage:Column Shift

  Dec 2017 · #17V821000

  Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

  Risk and fix

  Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

  Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

• Engine And Engine Cooling:Engine:Diesel

  Oct 2014 · #14V635000

  Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

  Risk and fix

  Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

  Fix: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

• Steering:Linkages:Tie Rod Assembly

  Nov 2013 · #13V529000

  Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

  Risk and fix

  Risk: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

  Fix: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

• Steering:Linkages:Tie Rod Assembly

  Jul 2011 · #11V350000

  CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

  Risk and fix

  Risk: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

  Fix: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Power Train7

  1 involved a crash

  • Filed Feb 2023

    The contact owns a 2010 Ram 1500. The contact stated that while driving approximately 30 MPH, there was a loud bang underneath the vehicle. The contact stated that the rear axle was completely locked in position, causing the rear wheels to start dragging while the contact was pulling to the side of the road. The vehicle was towed to a certified mechanic who diagnosed that the drive shaft had disconnected from the rear differential. The contact related the failure to NHTSA Campaign Number: 12V474000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.

  • Filed Aug 2012

    DRIVESHAFT DISCONNECTED/SLIPPED OUT OF REAR DIFF (HANGING DOWN - STILL ON TRUCK) LOSS OF POWER/HAD TO COAST TO A SAFE AREA DURING COASTING CAME TO A SUDDEN STOP/SOMETHING LOCKED UP IN REAR DIFF. *TR

  • Filed Aug 2012

    REAR WHEELS LOCKED UP WHILE DRIVING...BROUGHT TRUCK IN AND WAS TOLD IT WAS NOT AN ISSUE AND NOTHING WAS WRONG. *TR

  • Filed Aug 2012

    WHILE TRAVELING A LOCAL ROAD AT APPROXIMATELY 30 MPH, THE REAR DIFFERENTIAL MADE A SHORT TERM HUMMING NOISE AND THEN A GRINDING SOUND. REAR DIFFERENTIAL LOCKED UP SHEARING THE PINION SHAFT AND ALLOWING THE DRIVESHAFT TO DROP FREE OF THE REAR DIFFERENTIAL, HIT THE BOTTOM OF THE TRUCK SEVERAL TIMES AND THEN DROP TO THE GROUND. VEHICLE WAS TOWED TO THE LOCAL DEALERSHIP WHERE IT REMAINS WAITING ON PARTS. ACCORDING TO THE DEALERSHIP, CHRYSLER HAS SWITCHED SUPPLIERS OF THE RING AND PINION KITS AND THERE IS CURRENTLY A BACKORDER OF APPROXIMATELY 175 PARTS KITS. CURRENT RELEASE DATE FOR THE PARTS IS OCTOBER 2012. *TR

  • Filed Jul 2012

    THE TRUCK STARTED MAKING A WHIRRING DOWN SHIFTING NOISE THEN A LOUD NOISE THEN THE TRUCK SEIZED TO A HALT DRIVE SHAFT NOW LAYING ON GROUND. *TR

  • Showing the 5 most recent of 7.
• Electrical System6

  2 involved a fire

  • Filed Nov 2024

    The contact owns a 2010 Dodge Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. was provided to the contact. The manufacturer was made aware of the failure and informed the contact that the vehicle is not associated with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The contact was referred to the NHSTA Hotline for assistance. The failure mileage was not available.

  • Filed Jan 2022

    The contact owned a 2010 Ram 1500. The contact stated while approaching their parked vehicle, the contact noticed black smoke coming in from the inside of the vehicle. The contact open the front driver side door and noticed that the driver side door control panel and the front driver seat and floor panel had melted. The contact stated there was no fire in the vehicle and cleared all the black smoke in the interior of the vehicle by having all four doors open in the vehicle. No one was injured. No fire department report. The contact was able to start the vehicle and drive to their independent mechanic who had their insurance provider come to the mechanic shop to deem the vehicle a loss due to an electrical wiring issue. The manufacturer was not made aware of the failure. The failure mileage was approximately 171,000.

  • Filed Jun 2021

    The contact owns a 2010 Dodge Ram 1500. The contact stated while exiting out of the vehicle they mistakenly noticed that they were able to take the key out of the ignition while the engine was still running. The contact stated the failure occurred several times but the last time the vehicle battery warning light illuminated. The contact was not able to start the vehicle. The contact had the vehicle towed to an independent mechanic who diagnosed the failure as the bottom of the fuse box connection wiring had melted. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage was 200,000.

  • Filed Jun 2021

    The contact owns a 2010 Dodge Ram. The contact stated that while driving at various speeds the key fob released from the ignition without warning. The vehicle was taken to the local dealer who diagnosed the key fob released from the ignition while driving and reversing as the ignition module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 109,000. The contact stated that the failure was similar to NHTSA Campaign Number: 10V200000 (Electrical System).

  • Filed Dec 2010

    2010 DODGE RAM. CONSUMER WRITES REGARDING TRAILER BRAKING SYSTEM *TGW THE CONSUMER STATED WHEN PULLING A TRAILER, THE FACTORY INSTALLED TRAILER BRAKE CONTROL WILL DELIVER UP TO 10 VOLTS TO THE TRAILER BRAKES ONLY WHEN OPERATING THE HAND CONTROL. BY CONTRAST, THE BRAKE PEDAL WILL NOT DELIVER ANY MORE THAN A FEW VOLTS TO THE TRAILER AND IS INADEQUATE TO STOP THE VEHICLE. *JB

  • Showing the 5 most recent of 6.
• Air Bags4

  2 involved a crash

  • Filed Nov 2024

    The contact owns a 2010 Dodge Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. was provided to the contact. The manufacturer was made aware of the failure and informed the contact that the vehicle is not associated with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The contact was referred to the NHSTA Hotline for assistance. The failure mileage was not available.

  • Filed Aug 2022

    2010 DODGE RAM. CONSUMER STATED THAT THE AIRBAG DID NOT DEPLOY DURING COLLISION.

  • Filed Aug 2010

    HEAD ON COLLISION GOING 45MPH. CAR PULLED OUT OF INTERSECTION INTO PATH OF OUR 2010 DODGE DAKOTA AND STOPPED. APPLIED BRAKES AND HIT HEAD ON. DRIVER AIRBAG DID NOT DEPLOY. *TR

  • Filed May 2010

    WARNING LITE FOR AIR BAG DEPLOYMENT STAYS ON. IN SHOP FOR TWO WEEKS AT THIS TIME AND THE AUTO TECH AND FACTORY TECH HAVE NO IDEA HOW WHAT TO REPAIR. WIRES FROM THE DASH, CONSOLE, DOOR PANELS (FACTORY WIRE LOOM) ARE OPEN FOR TRACING. DODGE DID NOT SEND OUT THE PROPER WIRE SCHEMATIC FOR THE 2010 RAM. LAST REPORT WAS THAT THEY ARE GUESSING AT A REPAIR. *TR

• Fuel System2

  • Filed Oct 2011

    WHILE DRIVING HOME 10/20 ~8PM, I WAS SLOWING DOWN IN FREEWAY TRAFFIC ~45MPH. I TOOK MY FOOT OFF THE BRAKE AND WAS JUST ABOUT TO PRESS DOWN ON THE ACCELERATOR PEDAL, MY TRUCK SURGED FORWARD FOR ABOUT .25 OF A SECOND (SPLIT SECOND). THIS HAS HAPPENED IN THE PAST ~8 TIMES. I NOTIFIED THE DEALER AT 26,000 MILE SERVICE AND THEY SAID IT WAS THE ENGINES SWITCHING BETWEEN THE ECO MODE AND NORMAL MODE. (5.7 HEMI). PLEASE ADVISE. (I PURCHASED THIS VEHICLE NEW FROM FOLSOM DODGE, CA.) *TR

  • Filed Mar 2010

    GAS PUMPS DO NOT SHUT OFF AND TANK OVERFILLS SPILLING GAS ON TRUCK AND CEMENT. *TR

• Gasoline2

  • Filed Oct 2011

    WHILE DRIVING HOME 10/20 ~8PM, I WAS SLOWING DOWN IN FREEWAY TRAFFIC ~45MPH. I TOOK MY FOOT OFF THE BRAKE AND WAS JUST ABOUT TO PRESS DOWN ON THE ACCELERATOR PEDAL, MY TRUCK SURGED FORWARD FOR ABOUT .25 OF A SECOND (SPLIT SECOND). THIS HAS HAPPENED IN THE PAST ~8 TIMES. I NOTIFIED THE DEALER AT 26,000 MILE SERVICE AND THEY SAID IT WAS THE ENGINES SWITCHING BETWEEN THE ECO MODE AND NORMAL MODE. (5.7 HEMI). PLEASE ADVISE. (I PURCHASED THIS VEHICLE NEW FROM FOLSOM DODGE, CA.) *TR

  • Filed Mar 2010

    GAS PUMPS DO NOT SHUT OFF AND TANK OVERFILLS SPILLING GAS ON TRUCK AND CEMENT. *TR

• Vehicle Speed Control2

  1 involved a crash

  • Filed Oct 2011

    WHILE DRIVING HOME 10/20 ~8PM, I WAS SLOWING DOWN IN FREEWAY TRAFFIC ~45MPH. I TOOK MY FOOT OFF THE BRAKE AND WAS JUST ABOUT TO PRESS DOWN ON THE ACCELERATOR PEDAL, MY TRUCK SURGED FORWARD FOR ABOUT .25 OF A SECOND (SPLIT SECOND). THIS HAS HAPPENED IN THE PAST ~8 TIMES. I NOTIFIED THE DEALER AT 26,000 MILE SERVICE AND THEY SAID IT WAS THE ENGINES SWITCHING BETWEEN THE ECO MODE AND NORMAL MODE. (5.7 HEMI). PLEASE ADVISE. (I PURCHASED THIS VEHICLE NEW FROM FOLSOM DODGE, CA.) *TR

  • Filed Jan 2010

    GAS PEDAL STUCK TO FLOOR. *TR

• Suspension1

  • Filed Dec 2021

    The contact owns a 2010 Ram 1500. The contact was driving for their local state vehicle inspection at 65 MPH when an abnormal humming noise was coming from the rear exterior of the vehicle. No warning light illuminated. The contact drove to the local dealer who diagnosed the failure was related to the differential gear on the bearing, and that the axle was damaged and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

• Wheels1

  • Filed Aug 2012

    REAR WHEELS LOCKED UP WHILE DRIVING...BROUGHT TRUCK IN AND WAS TOLD IT WAS NOT AN ISSUE AND NOTHING WAS WRONG. *TR

• Child Seat1

  • Filed Apr 2012

    WHILE RIDING REAR-FACING IN HER CAR SEAT, MY DAUGHTER PUT HER FOOT OVER THE SIDE OF THE SEAT AND ACCIDENTALLY KICKED THE TILT-RELEASE MECHANISM ON THE LATCH STRAP, CAUSING THE STRAP TO LOOSEN SEVERAL INCHES. I AM A CPST, AND I AM CERTAIN THE SEAT WAS INSTALLED TIGHTLY AND CORRECTLY BEFORE SHE KICKED THE RELEASE. I HAD HEARD OF THIS PROBLEM HAPPENING TO OTHER PEOPLE, SO I DILIGENTLY CHECK MY SEAT EACH TIME WE USE IT. I FEEL THE DESIGN OF THE SEAT AND THE PLACEMENT OF THE TILT-RELEASE MAKES ACCIDENTAL LOOSENING A REAL DANGER FOR ANYONE USING THE SEAT. (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=DODGE, MODEL=RAM). *TR

• Engine And Engine Cooling1

  • Filed Oct 2011

    WHILE DRIVING HOME 10/20 ~8PM, I WAS SLOWING DOWN IN FREEWAY TRAFFIC ~45MPH. I TOOK MY FOOT OFF THE BRAKE AND WAS JUST ABOUT TO PRESS DOWN ON THE ACCELERATOR PEDAL, MY TRUCK SURGED FORWARD FOR ABOUT .25 OF A SECOND (SPLIT SECOND). THIS HAS HAPPENED IN THE PAST ~8 TIMES. I NOTIFIED THE DEALER AT 26,000 MILE SERVICE AND THEY SAID IT WAS THE ENGINES SWITCHING BETWEEN THE ECO MODE AND NORMAL MODE. (5.7 HEMI). PLEASE ADVISE. (I PURCHASED THIS VEHICLE NEW FROM FOLSOM DODGE, CA.) *TR

• Tires1

  • Filed Sep 2011

    TL* THE CONTACT OWNS A 2010 DODGE RAM WITH GOODYEAR WRANGLER H/P TIRES, LINE SIZE 275/60R20. THE CONTACT WAS DRIVING 5 MPH WHEN THE TIRE PRESSURE WARNING LIGHT ILLUMINATED AND THE FRONT DRIVER SIDE TIRE BLEW. THE CONTACT STATED THAT THE FIRST BLOW OUT WAS IN THE TREAD. THE CONTACT REPLACED THE TIRE WITH THE SPARE AND NOTICED THAT THE BLOW OUT ORIGINATED AT THE SIDE WALL. ONE WEEK LATER WHILE DRIVING 5 MPH, THE REAR DRIVER SIDE TIRE BLEW. THE CONTACT CHANGED THAT TIRE WITH A SPARE AS WELL. THE CONTACT DID NOT CALL THE MANUFACTURER. THE CONTACT BELIEVED THAT THE TIRES WERE DEFECTIVE. THE FAILURE MILEAGE WAS 13,000.

• Exterior Lighting1

  • Filed Jan 2011

    THIS IS NOT A COMPLAINT BASED ON A SPECIFIC OCCURRENCE. I AM A PROFESSIONAL DRIVER WHO OPERATES A VARIETY OF PASSENGER VANS AND BUSSES BETWEEN VARIOUS CITIES. IN RECENT YEARS IT HAS BECOME INCREASINGLY MORE DIFFICULT TO DRIVE DURING NON-DAYLIGHT HOURS DO TO THE TYPE OF HEADLIGHTS THAT ARE NOW ALLOWED ON PASSENGER AND TRUCK VEHICLES. THE INTENSITY AND BRIGHTNESS LEVEL OF HEADLIGHTS HAS INCREASED TO A POINT WHERE THE GLARE AND BLINDING EFFECT OF ONCOMING HEADLIGHTS HAS BECOME A SIGNIFICANT SAFETY FACTOR, ESPECIALLY ON TWO LANE HIGHWAYS. FURTHERMORE, MANY VEHICLES ARE NOW EQUIPPED WITH A FOUR HEADLIGHT SYSTEM AS THEIR REGULAR NIGHT TIME RUNNING LIGHTS. THE OPTIONAL "FOG LIGHTS" FOR SEVERE WEATHER CONDITIONS IS NOW STANDARD LIGHTING PROTOCOL. THE OTHER OPTION ON THESE VEHICLES IS THEIR "BRIGHT" OPTION WHICH CREATES AN EVEN MORE HAZARDOUS SITUATION FOR ONCOMING TRAFFIC DUE TO THEIR BLINDING EFFECT. THIS "UPGRADED" HEADLIGHT, FOG LIGHT, AND BRIGHT LIGHT TREND NEEDS TO BE TONED BACK DOWN TO INTENSITY AND BRIGHTNESS LEVELS THAT EXISTED A FEW YEARS AGO AND ARE REASONABLE FOR ONCOMING TRAFFIC TO ADJUST TO. IT IS A SIMPLE MATTER OF FACT THAT THESE HIGH LEVEL HEADLIGHT OPTIONS ARE THE CAUSE OF MORE UNNECESSARY ACCIDENTS AND CASUALTIES THAN EVER BEFORE. *TR

• Visibility1

  • Filed Jul 2010

    TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 55 MPH DURING SUNNY WEATHER CONDITIONS THE CONTACT STATED THAT THERE WAS A GLARE ON THE CHROME FINISHED RAM IN THE CENTER OF THE CONSOLE ON THE STEERING WHEEL THAT IMPAIRED THE DRIVER AND FRONT SEAT PASSENGERS VISION. HE STATED THAT IT ONLY OCCURRED ON SUNNY DAYS. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 400.

• Service Brakes1

  • Filed Jun 2010

    2010 DODGE RAM HD DIESEL E/W NEW INTEGRATED TRAILER BRAKE CONTROLLER. NEW BRAKE CONTROLLER FAILURE. THE BRAKE CONTROLLER FAILURE DISCONNECTED 3 TIMES GOING DOWN A STEEP GRADE. ALSO THERE WAS VERY LITTLE BRAKE PRESSURE COMING FROM THE INTEGRATED BRAKE CONTROLLER. FAXED ALL OF THE INFORMATION TO DEALER AND THEY SAID THEIR TECH WAS BUSY AND DID NOT HAVE TIME TO CALL DODGE TO SEE IF THERE IS AN ONGOING PROBLEM WITH THE NEW CONTROLLER. DEALER IS RIO VISTA DODGE, LOCATION RIO VISTA, CA. I FEEL DEALER SHOULD HAVE LOOKED AT THIS PROBLEM BECAUSE IT IS A SAFETY ISSUE. *TR

• Electric1

  • Filed Jun 2010

    2010 DODGE RAM HD DIESEL E/W NEW INTEGRATED TRAILER BRAKE CONTROLLER. NEW BRAKE CONTROLLER FAILURE. THE BRAKE CONTROLLER FAILURE DISCONNECTED 3 TIMES GOING DOWN A STEEP GRADE. ALSO THERE WAS VERY LITTLE BRAKE PRESSURE COMING FROM THE INTEGRATED BRAKE CONTROLLER. FAXED ALL OF THE INFORMATION TO DEALER AND THEY SAID THEIR TECH WAS BUSY AND DID NOT HAVE TIME TO CALL DODGE TO SEE IF THERE IS AN ONGOING PROBLEM WITH THE NEW CONTROLLER. DEALER IS RIO VISTA DODGE, LOCATION RIO VISTA, CA. I FEEL DEALER SHOULD HAVE LOOKED AT THIS PROBLEM BECAUSE IT IS A SAFETY ISSUE. *TR

• Structure1

  • Filed Jun 2010

    TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT SEATS, FLOORBOARD AND CONSOLE WOULD VIBRATE EXCESSIVELY WHEN DRIVING OVER AN UNEVEN ROAD SURFACE. THE DEALER ADVISED CONTACTING THE MANUFACTURER FOR FURTHER ASSISTANCE. THE CONTACT STATED HE TEST DROVE THE SAME YEAR, MAKE AND MODEL VEHICLE WHILE AT THE DEALERS AND THE VEHICLE EXHIBITED THE EXACT SAME FAILURE AS HIS VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0 , AND THE CURRENT MILEAGE WAS 4,437. UPDATED 6/19/10 *CN UPDATED 07/22/10*JB

• Steering1

  • Filed May 2010

    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) CITY OF OTTAWA HAS FOUR (4) DODGE RAM 5500 UNITS, BOUGHT IN MARCH 2010 WITH VIN NUMBERS LISTED BELOW, ALL HAVE BEEN PLAGUED WITH STEERING PROBLEMS WHICH DRIFTS AT SPEEDS OVER 70 KMH AND IS DIFFICULT TO CONTROL WHEN FACING CONSECUTIVE SMALL BUMPS - SO MUCH THAT IN MY TEST RIDE I WAS AFRAID I COULD END UP IN THE OPPOSITE LANE OF TRAFFIC AND CAUSE A HEAD-ON COLLISION. MY PERSONAL CONCERN IS THAT IF NEW OR INEXPERIENCED DRIVERS FACE SUCH STEERING, IT COULD CAUSE ACCIDENT, DAMAGE OR EVEN FATALITY IF IT GOES UNCHECKED. UNFORTUNATELY THE DEALERSHIPS (SOUTHBANK AND CAPITAL DODGE) SEEM TO HAVE VERY LITTLE KNOWLEDGE OF THE ROOT CAUSE AND NO CAPACITY TO DO REAL ANALYSIS AND TESTING ON THESE UNITS. CHRYSLER CORPORATE HAS BEEN CONTACTED VIA 1-800 PHONE CALLS AND FLEET EMAILS AND FILES WERE OPENED ON ALL OUR UNITS BUT THAT HAS BEEN THE EXTENT OF THEIR COOPERATION, AND EVEN THE LOCAL SERVICE MANAGERS HAVE NOT HEARD FROM CHRYSLER'S ENGINEERING OR THE DISTRICT SERVICE MANAGER WHO USUALLY TENDS TO SUCH CALLS. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3359, 4WD, AT SOUTHBANK CHRYSLER, TEST DRIVEN PER ABOVE, DEEMED NOT SAFE AT HIGH SPEEDS. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3360, 4WD, HAS BEEN AT CAPITAL DODGE, IT HAS HAD SOME REPAIRS DONE, AND WAS ALSO TEST DRIVEN AND STEERED NORMALLY. DEALER HAS YET TO SHARE WITH US THE DETAILS OF THE REPAIRS OR RETROFITS PERFORMED. WE SUSPECT STEERING BOX WAS REPLACED. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3358, 4WD, AT SOUTHBANK CHRYSLER, THE STEERING BOX WAS REPLACED, AND THEN UNIT WAS DEEMED ACCEPTABLE. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3357, 2WD, ALTHOUGH A FEW COMPLAINTS FROM USERS RE STEERING, BUT MECHANICS ACCEPTED THE UNIT. *TR

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.