2014 Ram 2500

What owners should know

Covers 2013–2018 · 6.7L Cummins diesel, 6.4L and 5.7L Hemi V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2014 Ram 2500. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• ABS and stability control failure (2017–2018)

  Dealer (recall)

  Signs: ABS, traction control or 'service electronic brake system' warning lights.

  Fix: Covered by a Chrysler recall for the ABS hydraulic control unit.

  May be covered free by recall 24V896000. Check the VIN at nhtsa.gov/recalls.

• 6.7L Cummins DEF heater failure

  Moderate DIY

  Signs: DEF warning, reduced power, especially in cold weather.

  Fix: Replace the DEF heater or tank assembly. Use fresh DEF and keep the cap closed.

  Shop: 6.7 Cummins DEF heater▶ How-to videos

• 6.7L Cummins EGR cooler leak

  Best left to a shop

  Signs: Coolant loss, white smoke or steam from the exhaust.

  Fix: Replace the EGR cooler.

  Shop: 6.7 Cummins EGR cooler▶ How-to videos

• Drag link can separate

  Dealer (recall)

  Signs: Loose steering or a clunk. In rare cases the drag link can come apart.

  Fix: Covered by a Chrysler recall (a jam nut can loosen).

  May be covered free by recall 19V021000. Check the VIN at nhtsa.gov/recalls.

• 6.4L Hemi ticking

  Best left to a shop

  Signs: A ticking noise, sometimes with a misfire.

  Fix: Have a shop find the cause. It can be broken exhaust manifold bolts (cheaper) or a worn lifter and camshaft (expensive).

  ▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Latches/Locks/Linkages:Tailgate:Latch

  May 2019 · #19V347000

  Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

  Risk and fix

  Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

  Fix: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

• Steering:Linkages:Drag:Link:Connection

  Jan 2019 · #19V021000

  Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

  Risk and fix

  Risk: A drag link separation can cause a loss of steering control, increasing the risk of crash.

  Fix: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

• Steering:Linkages

  Oct 2018 · #18E096000

  Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

  Risk and fix

  Risk: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

  Fix: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

• Electrical System:Wiring

  May 2018 · #18V332000

  Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

  Risk and fix

  Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

  Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

• Equipment

  Dec 2017 · #17V824000

  Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk and fix

  Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

  Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

• Power Train:Automatic Transmission:Lever And Linkage:Column Shift

  Dec 2017 · #17V821000

  Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

  Risk and fix

  Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

  Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

• Engine And Engine Cooling:Engine:Diesel

  Sep 2017 · #17V562000

  Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

  Risk and fix

  Risk: The leaking water pump can increase the risk of an engine compartment fire.

  Fix: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

• Wheels

  Aug 2017 · #17V499000

  Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

  Risk and fix

  Risk: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

  Fix: AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

• Air Bags

  May 2017 · #17V302000

  Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

  Risk and fix

  Risk: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

  Fix: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

• Equipment

  May 2016 · #16E041000

  Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

  Risk and fix

  Risk: If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

  Fix: Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

• Steering

  Aug 2015 · #15V541000

  Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.

  Risk and fix

  Risk: If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.

  Fix: Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.

• Equipment:Electrical:Radio/Tape Deck/cd Etc.

  Jul 2015 · #15V461000

  Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

  Risk and fix

  Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

  Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

• Air Bags:Frontal

  Jul 2015 · #15V459000

  Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

  Risk and fix

  Risk: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

  Fix: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

• Seat Belts

  Jul 2015 · #15V460000

  Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

  Risk and fix

  Risk: Air bags that unexpectedly deploy increase the risk of a crash or injury.

  Fix: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

• Engine And Engine Cooling:Engine:Diesel

  Oct 2014 · #14V635000

  Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

  Risk and fix

  Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

  Fix: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

• Electrical System: Instrument Cluster/Panel

  Oct 2013 · #13V486000

  Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

  Risk and fix

  Risk: Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

  Fix: Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Steering86

  1 involved a crash

  • Filed Apr 2026

    Drag link recall for my 2014 Ram 2500 was performed in 2019 and failed in 2024 causing the steering component to became loose while driving. When I had it "re-fixed" by Folsom Lake Dodge and Chrysler dealership they re-welded it without aligning the steering column so my steering wheel has been off ever since(not centered). This needs to be fixed not band aided.

  • Filed Mar 2026

    On 5/28/2019 Recall V06 was completed on my 2014 Dodge Ram 2500. As part of that repair the adjustment nuts on the steering drag link were welded to prevent loosening and potential separation. On 3/3/2026 I had new front suspension components installed by Les Schwab Tire Center. During that service the technician advised a wheel alignment could not be performed because the welded drag link nuts prevented the steering linkage from being adjusted. Alignment is normally required after front suspension work and necessary for proper steering geometry. Les Schwab advised that grinding the welds off the drag link to perform the alignment and then rewelding the component would be unsafe because it could introduce hidden stress or cracking in the steering component. They recommended replacing the drag link with a Moog DS801538A redesigned component. The drag link had to be replaced to restore normal steering adjustment and allow the vehicle to be properly aligned. On 3/3/2026 I requested reimbursement from Dodge/Chrysler for the drag link replacement required due to the recall repair. The request was denied. On 3/4/2026 Chrysler representatives acknowledged the welded drag link rendered the vehicle unserviceable for alignment yet still denied reimbursement. Chrysler’s Vehicle Alignment Clarification Letter states that after the recall repair, owners should still be able to obtain an alignment using an approved procedure. In my case, however, the welded drag link prevented any adjustment necessary to perform that procedure, making the vehicle unserviceable for alignment until the drag link was replaced. The recall repair rendered a steering component non-adjustable and prevented normal service, leaving the vehicle less serviceable than before the recall repair. Documentation and photos are attached.

  • Filed Nov 2025

    The contact owns a 2014 Ram 2500. The contact stated that while driving at 65 MPH, the steering wheel shifted while turning. The contact self-diagnosed the vehicle and found that there was slack in the track bar and brackets that needed to be reinforced. The vehicle was not diagnosed or repaired by a dealer or independent mechanic. The manufacturer was notified of the failure. The failure mileage was approximately 175,000.

  • Filed Sep 2025

    I took my 2014 Dodge Ram 2500 (VIN: [XXX] ) to Glendora Chrysler Dodge Jeep Ram on Lone Hill Ave. for Recall R46. The dealership kept my truck most of the day but did not perform the recall. Instead, they told me something untrue—that my upgraded suspension made the repair impossible—without ever attempting the repair. They then tried to pressure me into signing a waiver of liability stating the recall could not be performed and gave me the runaround when I refused. This dealership was unwilling to help me and misled me instead of completing a federally mandated safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Oct 2024

    Negligent service. How could be possible to measure assembly threads without a torque wrench? I regret bringing the vehicle for the recall. Passed two weeks, and the RamCare and dealer did not contact to fix. It's dubious if all performed recall V06 was executed correctly at the dealer. Owners and dealer may think that the recall will not bring any risk for the owner. See attached pictures and the procedure.

  • Showing the 5 most recent of 86.
• Power Train62

  5 involved a crash

  • Filed Aug 2025

    Twice in the same manner my 2014 Ram has sucked the fan shroud through the radiator. When under load (towing under the weight maximum) and moving at highway speeds 60-70 MPH, the fan shroud softens to a point where it is pulled in by the fan and slung through the radiator causing debris and immediate leakage and power loss, effectively stopping the vehicle. This fault has occured twice the same way in the last two years and according to forums is a continuous problem with the trucks

  • Filed Jan 2025

    Stuck in fourth gear Check engine light illuminated

  • Filed Jul 2024

    Upon starting the trucks engine, putting the transmission in gear (either Reverse or Drive), at idle engine speed (approx 700-800 rpm) or very low (near idle speed) the trucks engine starts to surge from idle then drops down to 500 rpms with a voltage drop (5V) too. It will do this a couple of times and then the trucks engine dies (engine stops) while in gear and no codes are shown on the CEL or saved in the vehicle control module. When I put the transmission in Park, the trucks engine restarts without a problem. But when I go to Drive or Reverse gear it then will do it again. The truck sounds like the engine brake is being applied causing the engine to lug/bog down. The torque converter has been inspected and replaced. The fuel pump/lifter has been replaced. The batteries have been replaced. The fuel filters have been serviced; the crank case breather has been serviced. The emissions controls equipment (EGR valve) have been serviced/cleaned. Knowing that my trucks engine can cut out/die at anytime at low rpms, poses a safety hazard. Knowing that the truck can do this without a code being throw feels unsafe.

  • Filed Feb 2024

    The contact owns a 2014 Ram 2500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the mechanic reset the check engine warning light. The contact proceeded to drive the vehicle to the residence. The contact stated that while driving, the gear shifter independently shifted from drive to neutral. The contact noticed a metallic clicking sound that came from the engine compartment. The contact stopped and parked the vehicle into a nearby parking lot. The contact turned the vehicle off and restarted the vehicle and was able to shift the gear shifter into drive. However, the contact continued to notice the clicking sound. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.

  • Filed May 2023

    The contact owns a 2014 Ram 2500. The contact stated that the transmission seized, and the gear shifter was stuck in park(P). No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

  • Showing the 5 most recent of 62.
• Engine61

  2 involved a crash · 2 involved a fire

  • Filed Jan 2026

    Check engine light came on end of November 2025 and stayed on. Immediately I took the truck to two different independent mechanics. They both said it was a problem with the turbocharger but I never received a recall regarding this. They both said I could still drive it and that it would not leave me stranded. The last recall done was the 67A a year ago. There are currently no recalls for my particular vehicle through the NHTSA. The truck is currently having the very expensive turbocharger replaced by one of the independent mechanics. Why wasn't I alerted to this problem?

  • Filed Dec 2024

    The contact owns a 2014 Ram 2500. The contact stated while driving 45 MPH, the vehicle started to jerk, slipped into neutral, with the RPM being raised abnormally. The check engine warning light was illuminated. The contact pulled over to the side of the road and continued driving the vehicle very slowly. The vehicle was taken to a local AutoZone to be diagnosed. The contact was informed that 5th and 6th gears were in incorrect gear ratio. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 177,038.

  • Filed Jul 2024

    I was contacted to complete a recall on my truck, (67A), which I had performed by the local dealer. The recall notice also said "If you have already experienced this condition and previously paid for a repair, you may be eligible to receive a reimbursement." I spoke to an individual and followed the instructions to submit a claim. With no response, I tried to get a status; to confirm proper items were received electronically. I was told, they were received and the claim was denied? No reason or justification. I tried many times and was disconnected after asking to speak with a manager/supervisor.

  • Filed Jul 2024

    I recently received a letter in the mail from FCA US LLC, about an emissions recall (Emissions Recall VB6 or 67A) on this 2014 ram. The recall covered many emissions components including the diesel exhaust fluid components. The recall letter also said that if I had replaced or repaired any of these components in the past, I may be eligible for a reimbursement. I had previously had to replace my Diesel Exhaust Fluid Pump back in 2021 and turned in the receipt for the work, but the claim has been denied. I just wanted to reach out to see if there was anything that done to help possibly get the reimbursement.

  • Filed Jul 2024

    Upon starting the trucks engine, putting the transmission in gear (either Reverse or Drive), at idle engine speed (approx 700-800 rpm) or very low (near idle speed) the trucks engine starts to surge from idle then drops down to 500 rpms with a voltage drop (5V) too. It will do this a couple of times and then the trucks engine dies (engine stops) while in gear and no codes are shown on the CEL or saved in the vehicle control module. When I put the transmission in Park, the trucks engine restarts without a problem. But when I go to Drive or Reverse gear it then will do it again. The truck sounds like the engine brake is being applied causing the engine to lug/bog down. The torque converter has been inspected and replaced. The fuel pump/lifter has been replaced. The batteries have been replaced. The fuel filters have been serviced; the crank case breather has been serviced. The emissions controls equipment (EGR valve) have been serviced/cleaned. Knowing that my trucks engine can cut out/die at anytime at low rpms, poses a safety hazard. Knowing that the truck can do this without a code being throw feels unsafe.

  • Showing the 5 most recent of 61.
• Electrical System42

  3 involved a fire

  • Filed Aug 2026

    The contact owns a 2014 Ram 2500. The contact stated that while driving on several occasions at various speeds, the instrument panel failed to display pertinent information. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 13V486000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 189,000.

  • Filed Apr 2025

    The contact owns a 2014 Ram 2500. The contact stated that the area around the radio was overheating. The vehicle was taken to the dealer was unable to determine the cause of the failure, but the radio was replaced. The contact stated the area around the radio was still overheating even with the radio turned off. The contact believed that there was a possible electrical failure with the fuse lines inside the vehicle around the console. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 45,000.

  • Filed Mar 2025

    The TIPM is bad. Truck goes dead whenever it wants. I’ll be driving down the highway and it quits and then you can’t get it to start back. Windshield wipers work sometimes other times they randomly come on.

  • Filed Nov 2024

    The grid heater relay failed, it turned on the heater then wouldn’t shut off. This melted the entire wire which could have caused a fire

  • Filed Jul 2024

    Upon starting the trucks engine, putting the transmission in gear (either Reverse or Drive), at idle engine speed (approx 700-800 rpm) or very low (near idle speed) the trucks engine starts to surge from idle then drops down to 500 rpms with a voltage drop (5V) too. It will do this a couple of times and then the trucks engine dies (engine stops) while in gear and no codes are shown on the CEL or saved in the vehicle control module. When I put the transmission in Park, the trucks engine restarts without a problem. But when I go to Drive or Reverse gear it then will do it again. The truck sounds like the engine brake is being applied causing the engine to lug/bog down. The torque converter has been inspected and replaced. The fuel pump/lifter has been replaced. The batteries have been replaced. The fuel filters have been serviced; the crank case breather has been serviced. The emissions controls equipment (EGR valve) have been serviced/cleaned. Knowing that my trucks engine can cut out/die at anytime at low rpms, poses a safety hazard. Knowing that the truck can do this without a code being throw feels unsafe.

  • Showing the 5 most recent of 42.
• Suspension37

  • Filed Mar 2026

    On 5/28/2019 Recall V06 was completed on my 2014 Dodge Ram 2500. As part of that repair the adjustment nuts on the steering drag link were welded to prevent loosening and potential separation. On 3/3/2026 I had new front suspension components installed by Les Schwab Tire Center. During that service the technician advised a wheel alignment could not be performed because the welded drag link nuts prevented the steering linkage from being adjusted. Alignment is normally required after front suspension work and necessary for proper steering geometry. Les Schwab advised that grinding the welds off the drag link to perform the alignment and then rewelding the component would be unsafe because it could introduce hidden stress or cracking in the steering component. They recommended replacing the drag link with a Moog DS801538A redesigned component. The drag link had to be replaced to restore normal steering adjustment and allow the vehicle to be properly aligned. On 3/3/2026 I requested reimbursement from Dodge/Chrysler for the drag link replacement required due to the recall repair. The request was denied. On 3/4/2026 Chrysler representatives acknowledged the welded drag link rendered the vehicle unserviceable for alignment yet still denied reimbursement. Chrysler’s Vehicle Alignment Clarification Letter states that after the recall repair, owners should still be able to obtain an alignment using an approved procedure. In my case, however, the welded drag link prevented any adjustment necessary to perform that procedure, making the vehicle unserviceable for alignment until the drag link was replaced. The recall repair rendered a steering component non-adjustable and prevented normal service, leaving the vehicle less serviceable than before the recall repair. Documentation and photos are attached.

  • Filed Sep 2025

    I took my 2014 Dodge Ram 2500 (VIN: [XXX] ) to Glendora Chrysler Dodge Jeep Ram on Lone Hill Ave. for Recall R46. The dealership kept my truck most of the day but did not perform the recall. Instead, they told me something untrue—that my upgraded suspension made the repair impossible—without ever attempting the repair. They then tried to pressure me into signing a waiver of liability stating the recall could not be performed and gave me the runaround when I refused. This dealership was unwilling to help me and misled me instead of completing a federally mandated safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Feb 2024

    The Front Suspension Track Bar Frame Bracket R46/NHTSA 15V-541. There was a recall issued in 2016 that impacted around an estimated 150,000+ vehicles. I purchased my Truck in 2020, and according to records this problem was fixed in 2016. I recently noticed something seriously wrong with the front suspension while driving, and just about lost control of my vehicle on the highway. After taking it to a certified maintenance technician for Dodge Ram, they found that the Recall was not completed at all. This problem involves faulty welding and the weld can break loose at any given moment without being fixed properly with a stability bracket. Mine gave loose on the highway going 70mph. My concern is how many other vehicles were marked as fixed, but in actuality were not.

  • Filed Nov 2023

    Death wobble at 45 and 74 mph. Driving on freeway and vehicle begins to shake violently: Has been a problem with other year models in the past after researching. Very dangerous on busy freeways.

  • Filed Oct 2023

    On the night of September 15, 2023, I was driving home from work around 8:00 pm. I hit a bump on the interstate and my truck started the "death wobble". Having driven a Dodge truck for a very long time, I was aware of what was going on. The vehicle starts to "wobble" uncontrollably until you come to a complete stop. I was doing 70 mph and in the left lane when this happened, it immediately pulled me to the ditch in the right lane on the side of the interstate. I researched the problem and found that it had an R46 recall and the bracket in said recall had been ripped from the frame and broken in half. I hauled the vehicle to Jeff Wilson Chrysler in Brookhaven and they sent pictures to whomever for the recall and it was denied for some reason. The Service Manager then sent it to someone else because he thought that it should have been fixed based off what he has seen. I then called 1-800-992-1997 to speak with someone about my issues and they proceeded to tell me that my recall had already been fixed. When I or Mr. Shane at Jeff Wilson types it in, it clearly states the R46 recall has not been fixed. There is nothing on this bar or bracket that has been done. This bracket breaking almost caused me to wreck and I cant get any help in getting it resolved. Mr. Shane at Jeff Wilson in Brookhaven has been nothing but fantastic in this matter and continues to try and help me get it resolved with no help coming from anyone above the dealership. The vehicle is undrivable and has been out of commission for 5 weeks now with no progress. Any help in this matter would be appreciated.

  • Showing the 5 most recent of 37.
• Vehicle Speed Control32

  2 involved a crash

  • Filed Nov 2021

    The contact owns a 2014 Ram 2500. The contact stated that while driving at 20 MPH, he temporarily released the accelerator pedal and when he depressed it again the vehicle failed to respond. There were no warning lights illuminated. The contact stated that he veered to the side of the road. The contact stated that after he disconnected and reconnected the battery terminals, he was able to restart the vehicle and the accelerator pedal responded when depressed. The vehicle was taken to the dealer who diagnosed that the accelerator sensor needed to be replaced. The contact stated that the accelerator sensor was replaced; however, the failure reoccurred five times. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 230,000.

  • Filed Oct 2019

    THE CRUISE CONTROL ON THE VEHICLE DOEST WORK. IT SEEMS TO BE SOMETHING WRONG WITH THE SYSTEM, BECAUSE IT STARTS TO SOMEWHAT WORK WHEN I REBOOT THE SYSTEM TO FACTORY SETTINGS. AFTER A WHILE, THE SYSTEM JUST STOPS WORKING. I GUESS THAT THIS IS SOMETHING A LOT OF PEOPLE GO THROUGH, SINCE THERE'S TONS OF YOUTUBE VIDEOS ABOUT PEOPLE TRYING TO FIX IT.

  • Filed Aug 2019

    THE TRUCK WAS RECALLED AND REPAIRED OR UP DATED AS PER RECALL NOTICES. THEN I STARTED HAVING TROUBLE WITH MY CRUISE CONTROL. MY DEALER CHECKED THE SWITCH AND FUSE , THEY WHERE OK. THE TECH SAID THERE IS MAYBE SOMETHING BROKE IN THE CLOCK SPRING. I ONLY HAVE 29K ON THE TRUCK. I THINK THEY MAY HAVE BROKE SOMETHING IN ONE OF THE RECALL FIXES. THERE SEEMS TO BE OTHER PEOPLE WITH THE SAME TROUBLE. I DON'T THINK THEY FIXING THE RECALLS PROPERLY. WHY SHOULD I PAY FOR THEIR GUESS WORK AND/OR SLOPPY WORK.

  • Filed May 2019

    TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE EXPERIENCED THE DEATH WOBBLE AND WAS UNCONTROLLABLE. ADDITIONALLY, THE VEHICLE FAILED TO ACCELERATE ABOVE 35 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LONE STAR CHRYSLER DODGE JEEP RAM (8811 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78211, (210) 828-1515) WHO STATED THAT THE VEHICLE HAD BEEN MODIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 122,500.

  • Filed Jan 2019

    ON DECEMBER 21ST, 2018 I TOOK MY TRUCK TO A CAR WASH. FOLLOWING THE INITIAL CLEANING THE ATTENDANT PLACED THE TRUCK IN NEUTRAL, EXITED THE TRUCK, ENGAGED THE TRACK MECHANISM AND WALKED BACK TO THE NEXT TRUCK IN LINE. I WAS IN THE GLASSED IN AREA WATCHING. WITHOUT WARNING THE TRUCK WENT TO FULL THROTTLE RACING THROUGH THE CAR WASH TUNNEL AND HITTING A TOYOTA VAN WAITING TO BE MOVED TO THE NEXT CLEANING POINT. I WATCHED AS THE ATTENDANT TRIED TO RACE DOWN THE TUNNEL AFTER THE TRUCK. JUST AS THE TRUCK STRUCK THE VAN HE ENTERED AND PUT THE TRUCK IN PARK. THE ENGINE SLOWED FROM FULL THROTTLE TO WHAT APPEARED TO BE NORMAL. I FILED A COMPLAINT WITH CHRYSLER. THEY HAD A THIRD PARTY RUN A DIAGNOSTIC PROGRAM ON MY TRUCK. THEY SENT THE INFORMATION TO CHRYSLER ENGINEERS. I RECEIVED A PHONE CALL TELLING ME CHRYSLER WAS NOT RESPONSIBLE FOR THE INCIDENT. I HAVE WRITTEN THEM AGAIN TELLING THEM I THOUGHT THEIR INVESTIGATION WAS INCOMPLETE SINCE THEY SPOKE TO NO ONE ON STAFF AT THE CAR WASH OR REVIEW THE VIDEO OF THE EVENT. THEY IMPLIED THE PROBLEM WAS CAUSED BY AFTER MARKET MATS. SINCE I WAS PRESENT AND OBSERVED THE INCIDENT, I AM NOT SATISFIED WITH THAT EXPLANATION AND HAVE ASKED THEM TO STATE TO ME IN WRITING MY TRUCK IS SAFE TO DRIVE. I DO NOT ANTICIPATE THAT HAPPENING AS I BELIEVE THEY ARE PLAYING A CLASSIC GAME OF CYA. THERE IS A VIDEO OF THE EVENT AS IT HAPPENED. *TR *DT *DT*JB

  • Showing the 5 most recent of 32.
• Unknown or Other26

  • Filed Sep 2025

    I took my 2014 Dodge Ram 2500 (VIN: [XXX] ) to Glendora Chrysler Dodge Jeep Ram on Lone Hill Ave. for Recall R46. The dealership kept my truck most of the day but did not perform the recall. Instead, they told me something untrue—that my upgraded suspension made the repair impossible—without ever attempting the repair. They then tried to pressure me into signing a waiver of liability stating the recall could not be performed and gave me the runaround when I refused. This dealership was unwilling to help me and misled me instead of completing a federally mandated safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Oct 2023

    The horn on the vehicle did not work when a small child was running out into the street in front of me. This horn condition was not known before the incident took place. The child was not warned and was nearly hit. I took the vehicle to the dealer and they would not fix even though there was a previous recall for the functionality Safety Recall R36 / NHTSA 15V-459.

  • Filed Aug 2021

    i AM HAVING A PROBLEM WITH THE TPMS. I AM CONSTANTLY GETTING A WARNING THAT THE REAR TIRES NEED TO BE INFLATED TO 80 PSI. THE DOOR JAMB AND THE TIRES SPECIFY 65 PSI MAX COLD. AFTER GOING ON LINE TO HELP WITH FIXING THE PROBLEM I FOUND OUT I AM NOT ALONE. CURRENTLY FOUND OVER 200 COMPLAINTS WITH THE SAME ISSUE. I AM SURE THERE ARE MANY MORE BECAUSE I DIDN'T ADD MINE TO THE LIST. MY RAM IS 2014 BUT THE YEAR DOESNT SEEM TO MATTER. THE PROBLEMS I FOUND WAS BETWEEN THE YEARS 2013 - 2019. ALL SEEM TO BE MOSTLY 2500 AND 3500. I TOOK IT TO THE DEALER AND WAS TOLD SO FAR THEY DONT HAVE A FIX THAT WILL WORK. I NOTICED OTHERS DID THE SAME THING. ALL THE PEOPLE THAT LET THE DEALER FIX THE PROBLEM SOME WERE PUTTING BLACK TAPE OVER THE LIGHT AND IGNORING THE WHOLE SYSTEM. OTHERS WERE JUST DISABLED THE SYSTEM. THIS IS A SAFETY ISSUE SINCE IT IS REQUIRED BY LAW. THERE ARE NO RECALLS SO IT MUST BE OKAY TO DISABLE THE SYSTEM SO THAT WARNING LIGHT WONT BE ON ALL THE TIME. DO YOU HAVE ANY IDEAS?

  • Filed Oct 2020

    FACTORY TRAILER BRAKE CONTROLLER SYSTEM SINCE 2015 EVERYTIME I TOW A TRAILER WITH TRAILER BRAKES, I HAVE TRAILER BRAKES RANDOMLY CONNECT AND DISCONNECT. THE TRAILER LIGHTS CONTINUE TO WOULD WHILE THIS IS GOING ON. I HAVE HAD THE WIRING AND TRAILER BRAKING SYSTEM INSPECTED ON MY 32 FT ENCLOSED TRAILER AFTER IT HAPPENED THE FIRST TIME. THEY CLEANED UP THE CONNECTOR AND THERE WAS NO ISSUES WITH THE SYSTEM. I CLEANED AND INSPECTED MY CONNECTOR ON MY TRUCK AND THE TESTER HAS SHOWN EVERYTHING IS POWERING UP RIGHT WHEN I DID IT. I TOOK IT TO DODGE TOWN IN RAPID CITY SOUTH DAKOTA IN 2015 BEFORE I WAS GOING ON A LONG TRIP. THEY FOUND NOTHING WRONG AND IT CONTINUES TO HAPPEN EVERY TIME I TOW A TRAILER WITH TRAILER BRAKES.

  • Filed Aug 2020

    VEHICLE PHONE NEEDS SERVICE

  • Showing the 5 most recent of 26.
• Fuel/Propulsion System25

  1 involved a fire

  • Filed May 2023

    Ecm needs updated

  • Filed Nov 2020

    STARTED SMELLING FUEL IN THE CAB FOLLOWED BY FUEL LEAKING WHILE DRIVING. VEHICLE IS SMOKING FROM THE AMOUNT OF FUEL THAT IS LEAKING. THE ENTIRE UNDER CARRIAGE IS COVERED IN FUEL. THIS IS DUE TO A FAULTY INJECTOR LINE AND # 6 INJECTOR TUBE. THIS COULD POTENTIALLY CAUSE A FIRE AND DEATH.

  • Filed May 2019

    THE VEHICLE HAS SERIOUS ISSUES WITH IT'S EMISSIONS SYSTEM. FIRST THE EGR WAS REPLACED AT A DEALERSHIP FOR $2,000 AND THEY MUST NOT HAVE REPROGRAMMED THE COMPUTER BECAUSE AFTER THE INSTALLATION THE ENTIRE EXHAUST SYSTEM FAILED AND IT WENT INTO LIMP MODE AT 10 MPH AND NOW IT IS ANOTHER $7,000 REPAIR. DODGE SHOULD BE RECALLING THIS TRUCK FOR EMISSIONS SYSTEM PROBLEMS SINCE IT'S APPARENTLY A KNOWN ISSUE.

  • Filed Apr 2019

    GAS VAC LIGHT COMES ON IT IS NOT THE GAS CAP AND STAYS ON

  • Filed Aug 2018

    VEHICLE HAS AN ACCELERATOR LAG WHEN PUSHING DOWN FAST ON THE THROTTLE. IN CIRCUMSTANCES WHERE YOU NEED THE VEHICLE TO RESPOND QUICKLY IN ORDER TO AVOID ANOTHER VEHICLE THE ACCELERATOR LAGS FOR 1 TO 3 SECONDS BEFORE RESPONDING. THIS OCCURRED WHILE IN VERY SLOW MOTION CROSSING A CITY STREET. WAS TURNING ACROSS TRACFIC WHERE VEHICLES WERE COMING OVER A HILL.

  • Showing the 5 most recent of 25.
• Service Brakes22

  1 involved a fire

  • Filed Sep 2024

    I had the cruise control set. I hit a large bump on the highway. The cruise control shut down along with the back up sensor. The ABS and Anti-Skid lights came up on the dash. Several messages came up on the dash to service the ABS, service the EBS, service the backup sensor. I am concerned that this is going to cause an accident due to the possibility of the brakes locking up and causing a slide that could result in a rollover. This is very concerning to me. Also, I get a credit on my insurance for having ABS on my vehicle. Please contact me or notify me with your intentions. I have been reading on the Ram 2500 forums and it sounds like this is a common failure. Thank you for your time, and interest in my concern.

  • Filed Jul 2024

    The ABS motor and module failed burning the wiring harness plug into the module This caused the engine once shut down to not be abled to start the electrics on the dash were flicking on and off 24 hours later engine started and a warning chime noise came from the dash turned engine off wouldn't start again every thing was dead Replaced ABS Module and electric motor as a unit and electric module plug ,reset problem solved About 30000ks later same problem again no warning same as before there was a problem This time dash lights "service ABS" flashing and chiming been told ABS module and motor needs replacing by mechanic

  • Filed Oct 2023

    Recently I have had warning lights turn on my dashboard in my truck. Also any time I press the brake petal anti lock brakes lock in. The warning lights are ABS light, and TCS light. As a result of these lights they have also thrown other codes. The check engine light came on shortly after, the service electronic throttle control warning, as well as the BRAKE warning light. I was instructed to check all fuses and replace all ABS sensors to correct the issues. I have replaced all sensors with brand new OEM sensors and it did not fix the problem. I took it to my local mechanic and they said the truck needs a new ABS control module, as well as a new Hydraulic Control Unit/HCU. They preceded calling the Ram dealership to order the parts only to find out that the ABS control module is on back order and I might be able to get one by February. They also said that they stopped making the HCU and don’t have any available because it was a faulty part and they haven’t come up with a new design yet. They said that they aren’t accepting any orders for HCUs until at least February (IF) they have the new design completed by then. But it will most likely be on back order. Upon researching the issues with my truck, I am not alone and there are hundreds of people with the same issue. I think Ram should issue a recall and fix this issue as it is a major safety concern. Many people have lost their brakes while driving from this issue. My mechanic informed me that I could still drive my truck but he wouldn’t because I could very well lose my brakes. I am also concerned that it may cause other issues if it is driven without fixing the issues. So now I am out of my work vehicle until I can get this fixed, but it’s virtually impossible to get it fixed because they are not making the part anymore. Thank you for taking the time to read my concerns. I hope Ram is held accountable for these faulty and dangerous malfunctions.

  • Filed Aug 2023

    Since purchasing in 2014 I have had my truck in and out of RAM Dealerships for steering issues and braking issues. Repeatedly told that it’s a RAM. A steering linkage recall was received and I took it in to have it done. Problem has been there continuously. The water pump issues continue Brakes are still an issue BUT I have been told at the Dealerships that they are hydraulic and they work differently.

  • Filed Jul 2023

    RAM has Turbocharger/actuator high failure rate. I have had 2 turbo failures in under 80,000 miles. When I lost the turbo I loose the exhaust brakes. This is very dangerous when towing and coming down a mountain road. This could lead to vehicle damage and loss of life. IN FACT: RAM on the 2015 model year only, issued a warranty extension for Turbo failures. This is serious safety concern due to NO exhaust brakes or no acceleration when needed to avoid a collision.

  • Showing the 5 most recent of 22.
• Air Bags17

  5 involved a crash

  • Filed Feb 2026

    A red warning light appeared on my dash which says to” service airbags.” It has been on for a few months now. I’m really concerned now since I heard about airbags being recalled.

  • Filed Mar 2021

    TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHCILE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

  • Filed May 2020

    STOP LAMPS, HEAD LAMPS, EXTERIOR LIGHTING, DOOR LOCKS. REPEATEDLY GOING OUT. DOOR LOCKS AND WINDOW NO LONGER WORKING. RECALL P32 AND N59 ADDRESS THESE ISSUES, HOWEVER CHRYSLER STATES OUR MANUFACTURING MONTH IS NOT WITHIN THEIR RECALL DATES. THIS HAS HAPPENED REPEATEDLY SINCE PURCHASING VEHICLE. WE TOOK IT TO A REPAIR SHOP AND THEY PULLED UP THESE RECALLS WITH OUR VIN FROM SHOPKEYPRO. ALL DATES AND MILEAGE ARE APPROXIMATE SINCE THIS HAS HAPPENED REPEATEDLY. *TR

  • Filed Aug 2019

    THE TRUCK WAS RECALLED AND REPAIRED OR UP DATED AS PER RECALL NOTICES. THEN I STARTED HAVING TROUBLE WITH MY CRUISE CONTROL. MY DEALER CHECKED THE SWITCH AND FUSE , THEY WHERE OK. THE TECH SAID THERE IS MAYBE SOMETHING BROKE IN THE CLOCK SPRING. I ONLY HAVE 29K ON THE TRUCK. I THINK THEY MAY HAVE BROKE SOMETHING IN ONE OF THE RECALL FIXES. THERE SEEMS TO BE OTHER PEOPLE WITH THE SAME TROUBLE. I DON'T THINK THEY FIXING THE RECALLS PROPERLY. WHY SHOULD I PAY FOR THEIR GUESS WORK AND/OR SLOPPY WORK.

  • Filed Oct 2018

    I WAS IN A FRONT END COLLISION CAUSING $20,000 DOLLARS IN DAMAGE AND THE AIR BAGS FAILED TO GO OFF. THE FRONT END WAS COMPLETELY DESTROYED YET NO AIR BAG DEPLOYMENT. I WAS TRAVELLING ABOUT 35 MPH AND HAD VERY LITTLE TIME TO BRAKE. I HIT THE OTHER VEHICLE BROADSIDE. I WAS ON A 4 LANE ROAD AND GOING STRAIGHT WHEN THE ACCIDENT OCCURRED. *DSY

  • Showing the 5 most recent of 17.
• Structure16

  1 involved a crash

  • Filed Jun 2024

    The contact owns a 2014 Ram 2500. The contact stated that upon entering the vehicle, he observed that the center of the dashboard had melted and bubbled up. The contact stated that the instrument panel then failed to display the necessary information. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 138,000.

  • Filed Feb 2021

    I HAVE A 2014 DODGE RAM2500 TRUCK, THERE WAS A SAFETY RECALL ON THE WELDING ON THE FRONT SUSPENSION TRACK BAR FRAME BRACKET THAT WAS IMPROPERLY WELDED DURING THE MANUFACTURING PROCESS. THE FIX WAS TO HAVE A BRACKET PLACED WITH ONE 60-70MM LONG M10 BOLT WITH 1.5 PITCH THREADS, ONE M10X1.5 PITCH THREAD NUT, THREE M10 FLAT WASHERS I BROUGHT MY TRUCK IN BECAUSE IT START POPPING EVERY TIME IN TURNED EITHER RIGHT OR LEFT I WAS TOLD THAT THE RECALL FIX HAD EXPIRED THERE NO WARRANTY ON THIS TO FIX IT NOW. SO I'M CONFUSED IT A SAFETY ISSUE AND NOT COVERED UNDER THE RECALL?? BECAUSE THE RECALL FIX HAS NO WARRANTY THE WARRANTY IS ONLY FOR 2 YEARS. SO I BOUGHT A TRUCK NEW WITH DEFECTS AND IT MY PROBLEM THAT WE'RE NOT KNOWN AT THE TIME FROM THE MANUFACTURE. NOT SURE HOW THIS IS RIGHT OR FAIR TO THE CUSTOMER. IT A SAFETY ISSUE NOT COSMETIC. MY TRUCK ONLY HAS 80.000 AND IT A DIESEL SHOULD LAST A LONG TIME. PLEASE HELP THANK YOU

  • Filed Feb 2020

    TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WATER ENTERED THE THIRD BRAKE LIGHT AND LEAKED INTO THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS A PUDDLE OF WATER UNDERNEATH THE REAR PASSENGER SEATS. FINDLAY CHRYSLER JEEP DODGE RAM POST FALLS 550 N ALBERTA ST, POST FALLS, ID 83854 WAS CONTACT BY PHONE AND IT WAS CONFIRMED WHO THAT THIS WAS A KNOWN DEFECT ON SIMILAR YEAR, MAKE AND MODEL OF VEHICLES. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD HAVE TO BE REPAIRED OUT OF POCKET. THE MANUFACTURER WAS ALSO INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,642.

  • Filed Sep 2019

    TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT THE TRANSMISSION LINE LEAKED TRANSMISSION FLUID WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO VAUGHN MOTORS (318-346-6367, LOCATED AT 1102 NW MAIN ST, BUNKIE, LA 71322) WHERE IT WAS DIAGNOSED THAT THE BRACKET FRACTURED THAT HELD THE FRAME IN THE TRANSMISSION ON THE FRONT PASSENGER WHEEL. THE TECHNICIAN STATED THAT THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,500. *TT *AS

  • Filed Jun 2019

    2014 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO DRAG LINK SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR FOR THE DRAG LINK WOULD CAUSE COMPLICATIONS WITH GETTING AN ALIGNMENT, REQUIRING THE WELD FIX TO BE BROKEN AND THEN RE-WELDED EACH ALIGNMENT. *JS

  • Showing the 5 most recent of 16.
• Tires13

  • Filed Mar 2025

    Tires are load range E but max load on tire is only 65psi. Truck requires 80 psi tires. Not sure how they can be load range E and only handle 65 psi. Can not tow anything because sidewall of tire is too flimsy to handle load at highway speeds. Tires also have bad vibration at highway speed even though I have tried balancing them multiple times. tire size is 35x12.5x18

  • Filed Aug 2023

    I have a set of 285/60R20 Discoverer AT3 XLT tires that I purchased new for my ‘14 Ram 2500 in December of 2020. On June 7th of this year (2023) I had my tire “cave in” in the middle due to the belts in the tire separating. This defect on the tire caused an extreme wobble and made the vehicle unsafe to drive. The tires in question had 33k miles on them and my local dealer said they would not be warrantied and I was forced to pay $900 to replace both front tires. On August 19, the same defect occurred on one of the 2 remaining tires (tires have 37k miles on them). This defect in the belts/cords again cause the tire to “cave in” and have a death wobble while driving down the road. I own numerous vehicles and have been through several sets of tires on each of them and have never experienced 1) an extreme failure of the tire like this and 2) this high of a failure rate (currently at 50%). These tires are unsafe for the road and need to be recalled!

  • Filed Jul 2020

    PATRIOT AT LT 285/60R20 TIRES 15,XXX MILES ON FOUR BRAND NEW TIRES, SUDDEN VIOLENT VIBRATION OCCURRED, STOPPED VEHICLE AND FOUND FRONT LEFT TIRE HAD BULGE IN TREAD AND WAS SEPARATING. TWO DAYS LATER SAME THING AND FOUND RIGHT REAR TIRE IN SAME CONDITION. ALL TIRES HAVE CODE DOT TBF2 FA5C 2318 2014 RAM 2500

  • Filed Mar 2016

    DRIVING DOWN THE I-10 EAST OF JUNCTION I FELT A SLIGHT VIBRATION AND ATTEMPTED TO PULL OVER AND AS I WAS DOING SO THE PASSENGER REAR TIRE BLEW OUT AND BENT IN THE FENDER BED OF MY TRUCK AND BROKE THE STABILIZER BAR FOR THE BED SKIN. THE TREAD SEPARATED FROM THE SIDE WALL. THERE WAS NO TREAD LEFT ON THE TIRE, ONLY SIDEWALLS. I REMOVED THE TIRE AND PUT ON THE SPARE TO GET HOME. WENT TO DISCOUNT TIRE THE NEXT DAY AND FOUND OUT THERE WAS A RECALL ON THE SAME TIRE BUT DIFFERENT SIZE. THEY REPLACED THE TIRE WITH A NEW ONE AND FILED A CLAIM WITH KUMHO AND SENT THE DEFECTED TIRE TO THEM.

  • Filed Nov 2015

    TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE HAVING THE TIRES REPLACED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE VALVE STEMS WERE FRACTURED. AS A RESULT, THE VALVE STEMS NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT IF THE VALVE STEMS WERE CHANGED, THE FAILURE WOULD STILL RECUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE TIRES WERE FUNCTIONING AS DESIGNED. THE FAILURE MILEAGE WAS 27,000.

  • Showing the 5 most recent of 13.
• Wheels11

  1 involved a fire

  • Filed Oct 2023

    On the night of September 15, 2023, I was driving home from work around 8:00 pm. I hit a bump on the interstate and my truck started the "death wobble". Having driven a Dodge truck for a very long time, I was aware of what was going on. The vehicle starts to "wobble" uncontrollably until you come to a complete stop. I was doing 70 mph and in the left lane when this happened, it immediately pulled me to the ditch in the right lane on the side of the interstate. I researched the problem and found that it had an R46 recall and the bracket in said recall had been ripped from the frame and broken in half. I hauled the vehicle to Jeff Wilson Chrysler in Brookhaven and they sent pictures to whomever for the recall and it was denied for some reason. The Service Manager then sent it to someone else because he thought that it should have been fixed based off what he has seen. I then called 1-800-992-1997 to speak with someone about my issues and they proceeded to tell me that my recall had already been fixed. When I or Mr. Shane at Jeff Wilson types it in, it clearly states the R46 recall has not been fixed. There is nothing on this bar or bracket that has been done. This bracket breaking almost caused me to wreck and I cant get any help in getting it resolved. Mr. Shane at Jeff Wilson in Brookhaven has been nothing but fantastic in this matter and continues to try and help me get it resolved with no help coming from anyone above the dealership. The vehicle is undrivable and has been out of commission for 5 weeks now with no progress. Any help in this matter would be appreciated.

  • Filed Dec 2019

    NHTSA VEHICLE SAFETY RECALLS DURING THE FOLLOWING RECALL, DODGE WELDED ALL MY STEERING ARM COMPONENTS TOGETHER SO NOW I CANNOT GET AN ALIGNMENT DONE CORRECTLY OR, IF NEED BE, DISCONNECT WORN OUT PARTS BECAUSE THEY WELDED THESE PARTS TOGETHER? I WAS TOLD THIS AND SHOWN THIS BY KOST TIRE COMPANY IN CARBONDALE PA 18407. THEY WERE FLABBERGASTED BY THIS MOST ABSURD, STUPID FIX DODGE HAD DONE AND TOLD ME THEY CANNOT FIX MY TRUCK PROPERLY? HERE IS THE FOLLOWING RECALL INFO. RECALL NUMBER 15V541000 RECALL DATE 08/26/2015 COMPONENT STEERING SUMMARY:CHRYSLER (FCA US LLC) IS RECALLING CERTAIN MODEL YEAR 2014 RAM 2500 TRUCKS AND 2013-2014 RAM 3500 TRUCKS AND CAB CHASSIS MANUFACTURED OCTOBER 9, 2012, TO JULY 29, 2014. THE AFFECTED VEHICLES MAY HAVE INADEQUATE WELDS SECURING THE FRONT TRACK BAR FRAME BRACKETS, WHICH MAY RESULT IN THE BRACKET COMPONENTS SEPARATING FROM THE FRAME. CONSEQUENCE IF THE BRACKET COMPONENTS SEPARATE FROM THE FRAME, THE VEHICLE MAY BE MORE DIFFICULT TO STEER AND CONTROL, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET OVER THE FRONT TRACK BAR BRACKET. THIS RECALL BEGAN ON FEBRUARY 24, 2016. OWNERS MAY CONTACT CHRYSLER CUSTOMER SERVICE AT 1-800-853-1403. CHRYSLER'S NUMBER FOR THIS RECALL IS R46. THIS FIX THEY DID IS AFFECTING MY ABILITY TO HOLD THE VEHICLE ON THE ROAD? MY WIFE DROVE MY TRUCK AND IS VERY SCARED OF RUNNING OFF THE ROAD NOW? THEY WELDED PARTS OF MY DRAG LINE AND ALIGNMENT BARS TO CONTROL THE VEHICLE. THE VEHICLE WANDERS ALL OVER THE ROAD. I CAN'T EVENT FIX THIS BECAUSE THEY WELDED ALL THE STREERING COMPONENTS SOLID.

  • Filed Mar 2017

    TIRE PRESSURE MONITORING SYSTEM LIGHT KEEPS GOING OFF FOR THE RIGHT REAR WHEEL WILL KEEP SHOWING NO AIR PRESSURE. THIS IS A INTERMITTENT PROBLEM. IT HAS BEEN IN THE DEALERSHIP NOW CLOSE TO 10 DAYS IN THE LAST 7 MONTHS AND THE PROBLEM HAS BEEN GOING ON A YEAR NOW. IT STARTED HAPPENING AFTER A RECALL ONOT THE TRUCK WAS PERFORMED. THE BALL JOINTSO ON THE TRUCK WAS REPLACED ABOUT A YEAR AGO AND IN SEPTEMBER WHEN I TOOK IT TO THE DEALERSHIP FOR WORK IN TOLD THEM THEY WERE BAD AND CHECK IT OUT.AND NOTHING WAS DONE. IT IS AT THE DEALERSHIP AS I WRITE THIS AND I LET THEM KNOW THETHAT WERE BAD AGAIN THERE IS CLUNKING WHEN YOU JACK THE TRUCK UP AND PUSH ON THE TIRE. ALSO VIBRATION WHEN DRIVEN. BOTH OF THESE PROBLEMS ARE A SAFETY ISSUES. THESE PROBLEMS HAVE BEEN GOING ON FOR WAY TO LONG AND LIFE OF THE BALL JOINT SHOULD BE LONGER THEN 4-5 MONTHS.

  • Filed Feb 2017

    THE MANUFACTURE REQUIRES TIRE PRESSURE BE INFLATED TO 80 PSI IN THE REAR TIRES. THIS MAKES TRACTION AND STABILITY VERY HARD TO MANEUVER ON SNOW/ICY COVERED ROADS. TIRE PRESSURE IS UNBALED TO BE LOWERED BECAUSE OF TPS LIGHT ON DASH FLASHING AND BEEPING. I LOST CONTROL SEVERAL TIMES A SLOW SPEEDS, BECAUSE OF THE PRESSURE.

  • Filed Jan 2016

    TIRE OVER INFLATION. PER MANUFACTURER SPECS THE REQUIRE YOU TO RUM 80 PSI IN REAR TIRE ALL OF THE TIME, EVEN WHEN NOT LOADED, OR TPMS COMES ON. THIS HAS LEAD TO WEARING THROUGH TIRES IN LESS THAN 20K OF DRIVING. RAM HAS REFUSED TO FIX THE PROBLEM OR EVEN ACKNOWLEDGE IT IS ONE. ALL TIRE MANUFACTURER CHARTS SAY BY THE UNLOADED WEIGHT OF THE REAR OF THE TRUCK TIRES SHOULD BE AT 45 TO 55 PSI FOR PROPER TIRE WARE.

  • Showing the 5 most recent of 11.
• Seat Belts7

  1 involved a crash

  • Filed Jan 2023

    While cleaning and detailing the vehicle on 01/31/23, it was noticed that there is severe cracking in the plastic assembly that holds the seatbelt in place. A malfunction has not yet occurred, but this seems as if it could be a potential hazard once the plastic completely fails. This vehicle is available for inspection upon request. Seatbelt failures put the driver, front passenger and rear passengers, as well as other vehicles, at risk of injury or fatality in an accident. I have not contacted any dealers or independent service centers regarding this issue. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the potential failure. I am unsure of when the cracks first appeared, but have owned the vehicle since 2015.

  • Filed Nov 2017

    TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (SEAT BELTS, AIR BAGS), 15V459000 (AIR BAGS), 15V541000 (STEERING), AND 17V302000 (AIR BAGS). THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE CONTACT CLOSED THE FRONT PASSENGER DOOR AND THE PASSENGER AIR BAG AND PASSENGER SEAT AIR BAG DEPLOYED WITHOUT WARNING. ALSO, THE PASSENGER AND DRIVER SIDE SEAT BELT PRETENSION LOCKED AND DAMAGED THE SEAT BELTS, RENDERING THEM INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE LAKELAND CHRYSLER DODGE JEEP RAM DEALER (2875 MALL HILL DRIVE, LAKELAND, FL 33810; 863-687-2501) WHO STATED THAT THERE WERE FIVE RECALLS ON THE VEHICLE. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V460000 (SEAT BELTS, AIR BAGS), BUT NOT THE COLLATERAL DAMAGES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED AN INVESTIGATION; HOWEVER, THE MATTER HAD NOT BEEN RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 77,800. PARTS DISTRIBUTION DISCONNECT.

  • Filed Mar 2017

    TL* THE CONTACT OWNED A 2014 RAM 2500. WHILE DRIVING ON A TWO LANE ROAD, ANOTHER VEHICLE WAS IN A CRASH AND STRUCK THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE VEHICLE ROLLED OVER THREE TIMES. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL, TREATED, AND RELEASED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. ...UPDATED 04/20/17 *BF *CN

  • Filed Sep 2016

    THREE ACTIVE RECALLS ON VEHICLE THAT DEALER WILL NOT FIX DUE TO TRAVEL REQUIRED. VEHICLE IS IN REMOTE ALASKAN VILLAGE. DEALER WANTS US TO SHIP THE VEHICLE TO ANCHORAGE AT OUR COST. COST TO SHIP VEHICLE TO AND FROM VILLAGE WILL COST US OVER $6000. COST FOR DEALER TO FLY A MECHANIC TO VILLAGE IS ABOUT $600. RECALLS ARE: NHTSA RECALL NUMBER: 15V-459 RECALL DATE: SEPTEMBER 4, 2015 MANUFACTURER RECALL NUMBER: R36 NHTSA RECALL NUMBER: 15V-460 RECALL DATE: AUGUST 21, 2015 MANUFACTURER RECALL NUMBER: R23 NHTSA RECALL NUMBER: 15V-541 RECALL DATE: OCTOBER 2, 2015 MANUFACTURER RECALL NUMBER: R46 LOCAL DEALER IS: ANCHORAGE CHRYSLER DODGE 2601 E. 5TH AVENUE ANCHORAGE, AK 99501

  • Filed Feb 2016

    TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V541000 (STEERING), 15V461000 (EQUIPMENT), 15V459000 (AIR BAGS), AND 15V460000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Showing the 5 most recent of 7.
• Fuel System6

  1 involved a crash

  • Filed Dec 2024

    The contact owns a 2014 Ram 2500. The contact stated that after parking the vehicle, there was diesel fuel leaking from the vehicle. Upon inspection, the contact discovered that there was diesel fuel leaking from the fuel filter connected to the diesel fuel heater. The vehicle was not yet repaired. The local dealer and manufacturer were contacted but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 165,000.

  • Filed Jan 2015

    TL*THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE DIESEL EXHAUST FLUID WARNING LIGHT AND A WARNING MESSAGE ADVISING THE CONTACT TO SEE THE DEALER ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE TEMPERATURE GAUGE ON THE DRIVER'S SIDE MIRROR FAILED TO OPERATE IN COLDER TEMPERATURES. THE DEALER DIAGNOSED THAT THE TEMPERATURE SENSOR FAILED AND MADE THE NECESSARY REPAIRS. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

  • Filed Aug 2014

    THIS VEHICLE HAS THE WORST ACCELERATION AND TAKE OFF I HAVE EVER NOTICED. IF I HAD TO GET OUT OF THE WAY OF SOMETHING, I WOULD NOT BE ABLE TOO. IF NOT FIXED THIS WILL DEFIANTLY CAUSE AN ACCIDENT. I CAN'T EVEN PULL OUT ONTO THE HIGHWAY AND GET UP TO THE SAME SPEED AS OTHER TRAFFIC. WHEN I GOT IN MY WRECK IN JUNE I WAS TRYING TO PASS SOMEONE WHO WAS DRIVING SLOW AND I COULD NOT GET AROUND THEM QUICK ENOUGH AND THEY CUT ME OFF CAUSING OUR VEHICLE TO COLLIDE. *TR

  • Filed Aug 2014

    THERE IS ABOUT A 1 FULL SECOND DELAY FROM THE MOMENT YOU PRESS THE ACCELERATOR AND THE MOMENT THE TRUCK ACCELERATES. I HAVE READ IT IS JUST SOMETHING YOU GET USED TO AND I HAVE TRIED. I REALIZED HOW DANGEROUS IT REALLY IS WHILE VISITING MY IN-LAWS LAST MONTH. THE STREET LEAVING THEIR COMMUNITY EXITS ON TO A 45 MPH ROAD WHERE THE INTERSECTION IS ON A BLIND CURB AND OVERGROWN. SEVERAL TIMES DURING MY VISIT I WOULD PRESS THE ACCELERATOR AND DURING THE FULL SECOND DELAY, A CAR WOULD COME INTO MY LINE OF SIGHT. I WOULD IMMEDIATELY HAVE TO GO INTO EVASIVE MANEUVERS TO AVOID A COLLISION. WHILE OVERGROWN BLIND INTERSECTIONS AREN'T THE NORM, THEY DO EXIT AND THE DELAY IN ACCELERATION ENDANGERS OCCUPANTS IN MY VEHICLE AS WELL AS OTHER DRIVERS. *TR

  • Filed Jun 2014

    WENT TO MAKE A LEFT TURN ACROSS TRAFFIC AT AN INTERSECTION, STARTED TO GO THEN LET OFF THE ACCELERATOR WHEN I SAW ANOTHER CAR COME FROM BEHIND A VEHICLE AND SPEED AROUND IT. BUT THEN I REALIZED I WAS IN THE WAY OF THE ON COMING TRAFFIC SO I PUSHED THE ACCELERATOR DOWN HARD COMPLETE MY LEFT TURN AND GET OUT OF THE WAY OF ON COMING TRAFFIC. WHEN I DID THIS THE TRUCK DIDN'T GO ANYWHERE FOR A COUPLE SECONDS, THEN IT WENT. IT SEEMED TO HAVE A DELAYED LAG TO THE ACCELERATION. I MADE MY TURN WITHOUT HAVING AN ACCIDENT, BUT THE CAR TRAVELING THE OTHER DIRECTION DID HAVE TO SLOW WAY DOWN AND HONK THEIR HORN. I HAVE READ THAT THIS IS A COMMON PROBLEM WITH THESE TRUCKS AND NOW I KNOW FIRST HAND HOW BAD IT IS. I DO FEEL LIKE THIS COULD BE AN ISSUE WITH SAFETY IF A VEHICLE CAN NOT GET OUT OF THE WAY OF ON COMING TRAFFIC IF THE ACCELERATOR GOES "DEAD" FOR A FEW SECONDS. *TR

  • Showing the 5 most recent of 6.
• Diesel5

  • Filed Dec 2024

    The contact owns a 2014 Ram 2500. The contact stated that after parking the vehicle, there was diesel fuel leaking from the vehicle. Upon inspection, the contact discovered that there was diesel fuel leaking from the fuel filter connected to the diesel fuel heater. The vehicle was not yet repaired. The local dealer and manufacturer were contacted but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 165,000.

  • Filed Jan 2015

    TL*THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE DIESEL EXHAUST FLUID WARNING LIGHT AND A WARNING MESSAGE ADVISING THE CONTACT TO SEE THE DEALER ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE TEMPERATURE GAUGE ON THE DRIVER'S SIDE MIRROR FAILED TO OPERATE IN COLDER TEMPERATURES. THE DEALER DIAGNOSED THAT THE TEMPERATURE SENSOR FAILED AND MADE THE NECESSARY REPAIRS. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

  • Filed Aug 2014

    THERE IS ABOUT A 1 FULL SECOND DELAY FROM THE MOMENT YOU PRESS THE ACCELERATOR AND THE MOMENT THE TRUCK ACCELERATES. I HAVE READ IT IS JUST SOMETHING YOU GET USED TO AND I HAVE TRIED. I REALIZED HOW DANGEROUS IT REALLY IS WHILE VISITING MY IN-LAWS LAST MONTH. THE STREET LEAVING THEIR COMMUNITY EXITS ON TO A 45 MPH ROAD WHERE THE INTERSECTION IS ON A BLIND CURB AND OVERGROWN. SEVERAL TIMES DURING MY VISIT I WOULD PRESS THE ACCELERATOR AND DURING THE FULL SECOND DELAY, A CAR WOULD COME INTO MY LINE OF SIGHT. I WOULD IMMEDIATELY HAVE TO GO INTO EVASIVE MANEUVERS TO AVOID A COLLISION. WHILE OVERGROWN BLIND INTERSECTIONS AREN'T THE NORM, THEY DO EXIT AND THE DELAY IN ACCELERATION ENDANGERS OCCUPANTS IN MY VEHICLE AS WELL AS OTHER DRIVERS. *TR

  • Filed Jun 2014

    WENT TO MAKE A LEFT TURN ACROSS TRAFFIC AT AN INTERSECTION, STARTED TO GO THEN LET OFF THE ACCELERATOR WHEN I SAW ANOTHER CAR COME FROM BEHIND A VEHICLE AND SPEED AROUND IT. BUT THEN I REALIZED I WAS IN THE WAY OF THE ON COMING TRAFFIC SO I PUSHED THE ACCELERATOR DOWN HARD COMPLETE MY LEFT TURN AND GET OUT OF THE WAY OF ON COMING TRAFFIC. WHEN I DID THIS THE TRUCK DIDN'T GO ANYWHERE FOR A COUPLE SECONDS, THEN IT WENT. IT SEEMED TO HAVE A DELAYED LAG TO THE ACCELERATION. I MADE MY TURN WITHOUT HAVING AN ACCIDENT, BUT THE CAR TRAVELING THE OTHER DIRECTION DID HAVE TO SLOW WAY DOWN AND HONK THEIR HORN. I HAVE READ THAT THIS IS A COMMON PROBLEM WITH THESE TRUCKS AND NOW I KNOW FIRST HAND HOW BAD IT IS. I DO FEEL LIKE THIS COULD BE AN ISSUE WITH SAFETY IF A VEHICLE CAN NOT GET OUT OF THE WAY OF ON COMING TRAFFIC IF THE ACCELERATOR GOES "DEAD" FOR A FEW SECONDS. *TR

  • Filed Apr 2014

    WHEN STARTING TO LEAVE A STOP SIGN AFTER ACCELERATING SOMEWHAT FOOT SLIPPED OFF OF ACCELERATOR. WHEN I STEPPED ON ACCELERATOR AGAIN THERE WAS A SUBSTANTIAL LAG (3 OR MORE SECONDS) UNTIL THE ACCELERATOR BEGAN TO WORK AGAIN. WHEN I REPORTED SAME TO LOCAL DEALER I WAS TOLD THAT THIS WAS HOW IS WAS DESIGNED TO WORK. PROBLEM AS I SEE IT: I AM PULLING OUT INTO FASTER MOVING TRAFFIC AND MY FOOT SLIPS OFF PEDAL, NOW I AM ALREADY ENGAGED IN PULLING OUT BUT MY ACCELERATOR NO LONGER WORKS, THIS CREATES A SAFETY HAZARD FOR ME AND WHATEVER VEHICLE I AM IN FRONT OF. SOLUTION IS TO DECREASE SUBSTANTIALLY OR TOTALLY ELIMINATE THIS LAG.TRAFFIC. DEALER SAID THIS WAS A COMPLAINT THEY HAVE HEARD BEFORE BUT SO FAR THERE WAS NO SOLUTION. I AM DRIVING A 2500 SERIES PICKUP THAT WEIGHS OVER 7000 LBS. SO I CAN BE A SERIOUS THREAT TO SOMEONE THAT RUNS UP ON ME DUE TO THE FACT THAT I CAN NOT ACCELERATE. *TR

• Exterior Lighting5

  • Filed Dec 2022

    The contact owns a 2014 Ram 2500. The contact stated that the windows needed to be scraped from the inside. The driver was unable to see the roadway. The brake light became inoperable. The vehicle was taken to the local dealer where it was diagnosed that the brake light housing needed to be replaced. There was water entering the brake light housing. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 40,000.

  • Filed May 2020

    STOP LAMPS, HEAD LAMPS, EXTERIOR LIGHTING, DOOR LOCKS. REPEATEDLY GOING OUT. DOOR LOCKS AND WINDOW NO LONGER WORKING. RECALL P32 AND N59 ADDRESS THESE ISSUES, HOWEVER CHRYSLER STATES OUR MANUFACTURING MONTH IS NOT WITHIN THEIR RECALL DATES. THIS HAS HAPPENED REPEATEDLY SINCE PURCHASING VEHICLE. WE TOOK IT TO A REPAIR SHOP AND THEY PULLED UP THESE RECALLS WITH OUR VIN FROM SHOPKEYPRO. ALL DATES AND MILEAGE ARE APPROXIMATE SINCE THIS HAS HAPPENED REPEATEDLY. *TR

  • Filed May 2020

    TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE PASSENGER SIDE REAR MIRROR SIGNAL WARNING LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER SAFFORD CHRYSLER DODGE JEEP RAM & FIAT (7611 LOISDALE RD, SPRINGFIELD, VA 22150) WHERE IT WAS INSPECTED; NOT DIAGNOSED AND DETERMINED THAT THE PASSENGER SIGNAL FAILED AND NEEDED TO BE REPLACED. THE BULB WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.*DT*JB

  • Filed Nov 2018

    INSIDE DOME LIGHTS ARE VERY DIM AND FLICKER. THEY HAVE BEEN REPLACED ONCE BUT THE SAME PROBLEM REMAINS. HAD THE SAME PROBLEM WITH MY 2012 RAM 1500 AND HAD THEM REPLACED ONCE AND THE PROBLEM REMAINED.

  • Filed Apr 2015

    3RD BRAKE LIGHT SEAL LEAKS WATER DURING RAIN THAT LEAKS INTO REAR CAB UNDER HEADLINER, DOWN SIDES OF INTERIOR WALL, AND ONTO FLOOR AND POOLS ON FLOOR AND UNDER REAR SEAT. *TR

• Engine And Engine Cooling2

  • Filed Dec 2024

    The contact owns a 2014 Ram 2500. The contact stated that after parking the vehicle, there was diesel fuel leaking from the vehicle. Upon inspection, the contact discovered that there was diesel fuel leaking from the fuel filter connected to the diesel fuel heater. The vehicle was not yet repaired. The local dealer and manufacturer were contacted but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 165,000.

  • Filed Apr 2018

    TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED COLORADO SPRINGS DODGE AT 719-428-6400 (LOCATED AT 7455 AUSTIN BLUFFS PKWY, COLORADO SPRINGS, CO 80923) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• Equipment2

  • Filed Nov 2022

    The contact owns a 2014 Ram 2500 equipped with a Strattec bolt lock 5/8-inch pin lock. The contact stated while hauling a 2016 Outdoors Wind River RV, the lock detached from the pin causing damages to the trailer. The contact was able to park on the offramp but was unable to attach the trailer back to the vehicle. The contact stated that a bystander assisted in towing the RV to a local dealer where the pin and lock were replaced. The contact called the manufacturer of Strattec and made them aware of the failure. The failure mileage was not applicable.

  • Filed Feb 2016

    TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V541000 (STEERING), 15V461000 (EQUIPMENT), 15V459000 (AIR BAGS), AND 15V460000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• Visibility/Wiper2

  • Filed Feb 2022

    No heat on drivers side.

  • Filed Dec 2013

    TL* THE CONTACT OWNS A 2014 DODGE RAM 2500 CARGO VAN. THE CONTACT STATED THAT THE SIDE VIEW MIRROR HEATED/DEFROSTER FUNCTION WERE NOT FUNCTIONING DURING ICY AND SNOWY WEATHER. THE VEHICLE WAS EQUIPPED WITH NO SIDE OR REAR WINDOWS, WHICH THE CONTACT ONLY HAD THE SIDE VIEW MIRRORS TO DEPEND ON WHEN SWITCHING LANES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,900.

• Electronic Stability Control (esc)2

  1 involved a crash

  • Filed Mar 2016

    TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE AT A STOP SIGN AND MAKING A LEFT TURN, THE VEHICLE REAR END WAS SHAKING VIOLENTLY. THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT LOSS CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STABILITY WOULD CAUSE THE VEHICLE REAR END TO SHAKE VIOLENTLY. AS A RESULT, THE FRONT TRACK BAR BRACKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,820.

  • Filed Feb 2015

    WHILE TOWING A TRAVEL TRAILER, ACCELERATOR WAS APPLIED TO ALLOW ME TO PASS SOME SLOW SEMI'S. THERE WAS NO RESPONSE FROM THE ACCELERATOR AS I HELD IT DOWN FOR ABOUT 10 SECONDS. EXHAUST BRAKE ENGAGED!! IT WASNT EVEN ON!! HOWEVER, I HAD THE CRUISE CONTROL ON BUT NOT ENGAGED. I QUICKLY ENGAGED THE RESUME FEATURE AND USED THE ACCELERATE FUNCTION OF THE CRUISE CONTROL TO SPEED UP TO AVOID AN ACCIDENT. THIS HAS HAPPENED ON MULTIPLE OCCASIONS BUT THIS BY FAR THE SCARIEST. ALSO THE EXHAUST BRAKE ENGAGES WHEN NOT EVEN ON AT RANDOM COASTING TIMES WHEN NOT HAULING ANYTHING. IT IS VERY DANGEROUS TO NOT BE ABLE TO CONTROL A BIG TRUCK DUE TO THESE GLITCHES. ALSO TWO OF THESE FIRESTONE TIRES HAVE WORN BALD AT 18000 MILES. ACCELERATOR HAS NO RESPONSE WHEN A QUICK STOP AND GO TRANSITION IS APPLIED.

• Forward Collision Avoidance1

  • Filed Nov 2023

    Death wobble at 45 and 74 mph. Driving on freeway and vehicle begins to shake violently: Has been a problem with other year models in the past after researching. Very dangerous on busy freeways.

• Visibility1

  • Filed Dec 2022

    The contact owns a 2014 Ram 2500. The contact stated that the windows needed to be scraped from the inside. The driver was unable to see the roadway. The brake light became inoperable. The vehicle was taken to the local dealer where it was diagnosed that the brake light housing needed to be replaced. There was water entering the brake light housing. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 40,000.

• Latches/Locks/Linkages1

  • Filed Sep 2019

    TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. RECEIVED A RECALL NOTIFICATION ( 05/30/19 ) VEHICLE NOT REPAIRED IN A REASONABLE AMOUNT OF TIME LATCHES/LOCKS/LINKAGES THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V347000 ( LATCHES/LOCKS/LINKAGES ) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER SMOLICH MOTORS, 1865 NE HWY 20, BEND, OR 97701, CONFIRMED PARTS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *JS

• Traction Control System1

  • Filed Jan 2016

    TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE MAKING A TURN, AN ABNORMAL SOUND WAS HEARD FROM THE PASSENGER SIDE TIRE AND THE FRONT WHEELS SEIZED. THE ANTI-LOCK BRAKE SYSTEM AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE 'SERVICE ANTI-LOCK BRAKES' WARNING MESSAGE DISPLAYED. THE CONTACT MENTIONED THAT THE TIRE ON THE FRONT PASSENGER SIDE WAS COMPLETELY RIPPED OFF DUE TO THE FAILURE. THE CONTACT COASTED TO THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FRONT PASSENGER TIRE WAS REPLACED BY THE CONTACT AND WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

• Hydraulic1

  • Filed Apr 2015

    TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED INDEPENDENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED TO DEACTIVATE THE CRUISE CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE BRAKE PEDAL SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT A LOAD NOISE WAS PRESENT COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRACK ARM ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 18,000.

• Gasoline1

  1 involved a crash

  • Filed Aug 2014

    THIS VEHICLE HAS THE WORST ACCELERATION AND TAKE OFF I HAVE EVER NOTICED. IF I HAD TO GET OUT OF THE WAY OF SOMETHING, I WOULD NOT BE ABLE TOO. IF NOT FIXED THIS WILL DEFIANTLY CAUSE AN ACCIDENT. I CAN'T EVEN PULL OUT ONTO THE HIGHWAY AND GET UP TO THE SAME SPEED AS OTHER TRAFFIC. WHEN I GOT IN MY WRECK IN JUNE I WAS TRYING TO PASS SOMEONE WHO WAS DRIVING SLOW AND I COULD NOT GET AROUND THEM QUICK ENOUGH AND THEY CUT ME OFF CAUSING OUR VEHICLE TO COLLIDE. *TR

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.