2019 Ram 2500

Price & value

We don't guess at prices. Get a real value for the exact truck from Kelley Blue Book, then see how the asking price compares.

What owners should know

Covers 2019–2026 · 6.7L Cummins diesel and 6.4L Hemi V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2019 Ram 2500. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• 6.7L Cummins fuel pump (CP4) failure (2019–2020)

  Dealer (recall)

  Signs: Sudden stall without warning, no-start, metal in the fuel system.

  Fix: Covered by a Ram recall that replaces the pump, updates the engine software and replaces contaminated parts.

  May be covered free by recall 21V880000. Check the VIN at nhtsa.gov/recalls.

• Transmission fluid leaking from the dipstick tube

  Dealer (recall)

  Signs: Fluid on the engine or turbo, burning smell, smoke.

  Fix: Covered by Ram recalls on 2019–2023 trucks with the six-speed automatic.

  May be covered free by recall 20V043000 / 22V835000. Check the VIN at nhtsa.gov/recalls.

• Intake heater grid relay fire risk (2021–2023)

  Dealer (recall)

  Signs: Often no warning, even with the truck off.

  Fix: Covered by Ram recalls on 2021–2023 diesels.

  May be covered free by recall 21V163000 / 21V798000 / 23V060000. Check the VIN at nhtsa.gov/recalls.

• Electrical and screen glitches

  Easy DIY

  Signs: Warning lights, frozen or blank screens, camera problems.

  Fix: Ask a dealer for all open recalls and software updates. Check the batteries and their connections, since weak batteries cause many electrical gremlins.

  Shop: truck battery▶ How-to videos

Owner's manual

Get the free official owner's manual from Mopar's owner manual library. Choose 2019 2500. It covers maintenance schedules, fluids, towing limits and warning lights. Older years may not be listed online.

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Side/Window:Curtain:Inflator

  Dec 2025 · #25V824000

  Chrysler (FCA US, LLC) is recalling certain 2019 Ram 1500 Classic, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

  Risk and fix

  Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

  Fix: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are C2C, C7C, and C8C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 4, 2025.

• Air Bags:Side/Window:Curtain:Inflator

  Jan 2025 · #25V010000

  Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

  Risk and fix

  Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

  Fix: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

• Structure:Body:Tailgate:Hinge And Attachments

  Dec 2022 · #22V904000

  Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

  Risk and fix

  Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

  Fix: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

• Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

  Mar 2022 · #22V140000

  Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

  Risk and fix

  Risk: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

  Fix: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

• Visibility:Windshield Wiper/Washer:Linkages

  Jan 2022 · #22V035000

  Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.

  Risk and fix

  Risk: Reduced visibility increases the risk of a crash.

  Fix: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.

• Fuel System, Diesel:Delivery:Fuel Pump

  Nov 2021 · #21V880000

  Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

  Risk and fix

  Risk: An engine stall increases the risk of a crash.

  Fix: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

• Seat Belts

  Sep 2020 · #20V580000

  Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

  Risk and fix

  Risk: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

  Fix: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

• Back Over Prevention: Sensing System: Camera

  Sep 2020 · #20V191000

  Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

  Risk and fix

  Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

  Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

• Structure

  Apr 2020 · #20V207000

  Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

  Risk and fix

  Risk: A bed step that unexpectedly fails while in use increases the risk of injury to the user.

  Fix: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

• Power Train:Automatic Transmission

  Jan 2020 · #20V043000

  Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

  Risk and fix

  Risk: The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.

  Fix: Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.

• Service Brakes, Hydraulic:Foundation Components:Disc:Caliper

  Aug 2019 · #19V635000

  Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500, 3500 and 3500 Cab Chassis trucks. The brake calipers may have been manufactured with an incorrect assembly fluid, which can cause the caliper's rubber seals to swell.

  Risk and fix

  Risk: The swollen seals can cause the brakes to drag, potentially overheating the brakes and increasing the risk of a crash.

  Fix: FCA US will notify owners, and dealers will replace the front brake calipers and brake hoses and bleed the brakes, free of charge. The recall began October 24, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US' number for this recall is V98.

• Fuel System, Diesel

  Jun 2019 · #19V498000

  Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.

  Risk and fix

  Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

  Fix: Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Fuel/Propulsion System40

  2 involved a fire

  • Filed Aug 2026

    Transmission Slipping

  • Filed Jan 2026

    Dealer has not responded to written requests to perform federally mandated Recall Y78 on my 2019 Ram 2500 (VIN: [XXX] ). I have been told recall work may be declined due to an insurance claim or vehicle history references. No manufacturer directive has been provided. I am requesting NHTSA review of recall nonperformance. Dealership is Hendrick Ram of Cary NC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jun 2025

    Following completion of the Y78 (high-pressure fuel pump) and XQ1 (emissions) recall repairs in April 2024, our 2019 Ram 2500 immediately began experiencing misfires, fuel system issues, and ongoing performance problems. These symptoms have persisted for over a year and have never been resolved despite repeated service visits and escalations. The vehicle suffered multiple HPFP failures, including one that caused fuel to leak into the crankcase, resulting in approximately 19 quarts of fuel-contaminated engine oil. Despite technical service bulletins calling for specific system flushes and tests post-repair, the original dealership did not follow these protocols or provide documentation confirming that the required inspections (fuel pressure, contamination checks, EGR/DPF/DEF system functionality) were ever completed. A new dealership confirmed the presence of metal debris after the fuel filter, suggesting the system was still contaminated even after the prior recall-related flush and HPFP replacements. They also found non-functional emissions components covered under XQ1, including a failed DPF urea pump and a faulty NASA pressure sensor. These failures were not documented or addressed by the original repair facility. Despite these clear safety risks, the recall is considered “completed,” leaving us with a vehicle that is still experiencing symptoms consistent with the original recall condition. The failure to properly inspect, document, and address these defects has placed our safety at risk and caused prolonged loss of vehicle use. The issue, confirmed by a 2nd authorized dealership, identified fuel contamination & failure in multiple components of the emissions systems. The check engine light appeared prior to the initial failure and has recurred each time the vehicle was returned after service. Given the continued presence of recall-related symptoms and the lack of proper inspection & documentation, this unresolved recall should be reopened and investigated

  • Filed Jan 2025

    I bought this vehicle used at around 105,000 miles. I have since spent almost $22,000 on repairing of the diesel exhaust system.. my vehicle is actually in the shop now it’s been in the shop since middle of October on and off as they cannot effectively diagnose the problem. Actually they can diagnose the problem. They just can’t fix the problem. I have all my receipts, but they are in the truck currently and the truck is currently at the dealership here in Imlay city Michigan. This issue has been going on for the last two years at around a total cost to me of $20,000.

  • Filed Nov 2024

    The truck was initially brought in on April 10, 2024, for a continuous regeneration issue with the DPF filter, showing codes P242F and P1451. The dealership diagnosed it as requiring a new EGR valve and possibly a DPF filter assembly, under the VB6 emissions recall and extended warranty (XQ1). After replacing the EGR valve, the Y-78 HPFP safety recall was completed. Upon completion, the technician noted multiple fuel-related DTCs, lack of power, and metal debris at the fuel control actuator caused by a failed CP4 pump. At this time, the dealership was unaware of the XQ1 warranty, so instead of replacing the DPF filter, they force regenerated it. Upon picking up the truck, the check engine light came on (April 26, 2024). After reporting it, the dealership stated the DPF filter needed replacement, and on May 26, 2024, it was replaced under XQ1. However, after picking up the truck again, the check engine light came back on, and diagnostics revealed misfires across all six cylinders (codes P0300–P0306) and abnormally high fuel pressure at the wire harness—issues that weren't present before the EGR valve or HPFP recall repairs. The truck has since remained at the dealership, with multiple unsuccessful attempts to fix the issue by replacing the fuel lifter, wire harness, fuel filter, and a second Y-78 recall replacement due to "faulty parts" from the first attempt. The dealership charged a diagnostic fee and suggested replacing rocker arms and push rods, but this did not resolve the problem. The dealership has since recommended replacing the PCM module but then retracted the recommendation and is now requesting a new diagnostic fee to tear down the engine, remove cylinder heads, and inspect for debris, as the misfires and high fuel pressure have persisted since April 26. The safety concern is that the truck behaves as though it is starving for fuel when the engine light reappears, with stored codes showing misfires and high fuel pressure, related to Y-78.

  • Showing the 5 most recent of 40.
• Engine32

  6 involved a fire

  • Filed Aug 2026

    Premature lifter and cam failures on the 6.7 engines. Yes it can be inspected. Yes it was heard and confirmed by multiple dealers and sources. It can be an issue if the engine locks up when driving

  • Filed May 2026

    The truck acts like it running out of fuel when entering the hiway. One time it just died and restarted. Then several days later when pulling out onto the hiway the same thing happens. Last time was May 6. Acts like it’s running out of fuel. Keep pumping the petal and it takes off.

  • Filed Apr 2026

    Poor quality hydraulic roller lifer arm failure caused a frown rod and a hole in the engine block

  • Filed Nov 2025

    I have experienced unexpected loss of power during acceleration, lack of exhaust breaking and engine codes p003a and p006f which I believe are associated with the turbo actuator.

  • Filed Mar 2025

    Leaking anti freeze from back of motor

  • Showing the 5 most recent of 32.
• Power Train29

  2 involved a crash · 2 involved a fire

  • Filed Aug 2026

    While attempting to pass traffic the truck did not want to shift above or down from 4th gear. This has happened twice now and both times I had to pull over and restart the truck. My safety was put at risk due to lack of propulsion, high rpm of the truck to maintain speed before pulling over. Check engine light came on both times. Although there appears to be a lack of NHTSA reports, I have been sharing this story with others and looking at Facebook groups and it seems the 68RFE transmission is rife with issues and commonly fails while driving, regardless of towing or not.

  • Filed Aug 2026

    Transmission Slipping

  • Filed Aug 2026

    Premature lifter and cam failures on the 6.7 engines. Yes it can be inspected. Yes it was heard and confirmed by multiple dealers and sources. It can be an issue if the engine locks up when driving

  • Filed May 2026

    The transmission failed. Prior to the failure, the vehicle had an undiagnosed fluid leak believed to be coming from transmission-related hoses/lines. These hoses were replaced; however, the issue persisted and ultimately resulted in transmission failure. The failure occurred while the vehicle was in operation, which caused a sudden loss of power/drive capability. This created a hazardous situation, especially in traffic, as the vehicle was unable to accelerate or maintain speed, increasing the risk of a collision. The fluid leak and subsequent transmission failure were inspected by a service center. The leaking hoses were identified and replaced; however, this repair did not resolve the underlying issue, and the transmission ultimately failed. No indication of symptoms of failure prior.

  • Filed Aug 2025

    Two snap rings in transmission came loose and caused a catastrophic fail while I was driving . No warning or sounds before it happened. Almost caused a multi vehicle pileup on the interstate. This is an issue that has been happening to all these trucks.

  • Showing the 5 most recent of 29.
• Electrical System29

  4 involved a fire

  • Filed Aug 2026

    Transmission Slipping

  • Filed May 2026

    My 2019 Ram 2500 with push‑button start became completely immobilized due to failure of the RF Hub Module. The truck has full electrical power but will not crank, will not click, and will not shift out of Park. The Check Engine Light blinks several times and stays on, and the security system does not activate. This is a known failure on 2018–2020 Ram HD trucks. The RF Hub controls the start authorization and immobilizer system, and when it fails the vehicle cannot be moved, even into Neutral. This is a safety hazard because the vehicle can become stranded in traffic or in unsafe locations. The part is on national backorder with almost no availability in the [XXX] , leaving owners without transportation for weeks or months. Chrysler/Stellantis has not issued a recall or provided alternative solutions. This is a critical safety defect that immobilizes the vehicle without warning.” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed May 2026

    I was driving at night when my wipers activated at full speed on there own causing my trucks horn and blinkers to stop working. I was with my wife and 2 children when this occurred causing my wife and I to feel very uncomfortable. Driving with this issue for an extended period. This is not the first time it has occurred Anna my truck only has 38,000 miles but this is the first time of it activating at night which is what made it that much worse and what ultimately got me to go to the dealer to have it looked at. I took it in and they determined it was the clockwork-steering column control mod. I have already gone ahead and paid for the parts which are back ordered and waiting on repairs.When this incident occurred I did not see or notice any prior warnings. Once I received the information of the issue I did research and found that trucks of the same year And model have been been recalled for this issue, however I did not see mine listed when I ran the vin. My truck has had 6 other safety recalls and I believe this is another recall that should be addressed.

  • Filed Apr 2026

    dash board displays trailer not connected when it is then lights and brakes goes out and will not come back on. this happens every time I haul. I have to pull over on the side and disconnect and reconnect tailer and shut off the engine and restart to reset. sometimes this works most times not. Last time it happened at 12am doing 70mph on I 95 and almost caused a severe accident. I have called dealer and the manufacturer and nhtsa and reported to no avail. This same control brake module on newer vehicles has been recalled but not on mine?

  • Filed Apr 2026

    The contact owns a 2019 Ram 2500. The contact stated that while driving at an undisclosed speed and hauling a trailer, the trailer brake light was continuously flickering and shut off, and the warning message trailer not connected was erroneously displayed. The vehicle was turned off and restarted several times to correct the failure. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 38,000.

  • Showing the 5 most recent of 29.
• Unknown or Other25

  1 involved a crash · 1 involved a fire

  • Filed Jul 2026

    On July 9,2026 I requested information on this truck from the dealership. It was advertised as having 55k miles on it and they were asking for $39. The carfax shows service history at 167k miles. When I confronted the salesman via text, he lowered the price to 32k. I believe this to be odometer fraud since I also asked him to verify if the mileage advertised was correct.

  • Filed Apr 2026

    Rear window is not sealed in both upper back corners. Worried about it coming out onto back passengers.

  • Filed Nov 2025

    My rear back window is leaking into the cab. Water comes in around the rear headliner and down onto the seats. This is a known issue on 2019+ Ram trucks with the same backlite design — cracked upper frame and failed seal causing water intrusion.

  • Filed Aug 2025

    The surface on the front dash has separated from the component underneath. It is bubbled up and no longer glued to the underneath dash piece. It does not currently block driver's view but it could completely separate in the future causing the driver not to be able to see out of the front windshield. This is a widely reported and complained about issue on-line, primarily on year models 2019 through 2021. RAM has refused to do anything about it and extended warranties refuse to cover it in most cases stating that "it is a trim component that is designed to wear out and be replaced at the owner's expense." I object to this assessment of a dash as no other vehicle I have owned in 40+ years has done this. And my vehicles are always garaged and well maintained.

  • Filed Dec 2024

    The touch screen is delaminating. Due to the delaminating the truck randomly calls people, randomly turns functions on/off, it can be very distracting. The only way to solve the issue is to turn off the unit, however half the cars controls and controlled through the unit including some of the safety features so if the head unit is turned off I can’t use some of the safety features.

  • Showing the 5 most recent of 25.
• Structure25

  2 involved a crash

  • Filed Jun 2026

    What component or system failed or malfunctioned, and is it available for inspection upon request?: The right-side tailgate hinge assembly on my 2019 Ram 2500 failed and became increasingly difficult to operate. The tailgate now requires excessive force to open and close throughout its entire range of motion. An independent body shop inspected the vehicle and determined that the hinge assembly requires replacement. The vehicle and failed component are available for inspection upon request. How was your safety or the safety of others put at risk? The failure significantly affects the normal operation of the tailgate and requires excessive force to open and close. This creates a risk of injury while operating the tailgate and raises concerns regarding the continued safe operation of the tailgate assembly. The failure of a primary tailgate support component could also affect the tailgate's ability to function as intended. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The problem was inspected and confirmed by an independent body shop. The shop determined that the tailgate hinge assembly has failed and requires replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by an independent body shop. At this time, the vehicle has not been inspected by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps, messages, or diagnostic indicators were present. The only symptom was a progressive increase in the force required to open and close the tailgate. I started to notice the issue about a year ago. Since then, the condition gradually worsened over time to the point where when I open it and the tailgate pops out of position.

  • Filed Nov 2025

    My rear back window is leaking into the cab. Water comes in around the rear headliner and down onto the seats. This is a known issue on 2019+ Ram trucks with the same backlite design — cracked upper frame and failed seal causing water intrusion.

  • Filed Jun 2025

    The contact owns a 2019 Ram 2500. The contact stated that while her husband was reversing, there was an abnormal pop coming from the vehicle. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel independently turned to the left. Upon further inspection, the contact's husband noticed that there was a bolt that was loosened on the driver’s side of the steering gearbox. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a hairline fracture on the subframe due to rust. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000. The VIN was not available.

  • Filed Jan 2025

    Front parking sensors always being disabled due to something. Keeps saying wipe sensors. Even after going through wash bays. Tailgate has been opening on its own multiple times while driving, while going through car wash, and just sitting still. Try to close it, and it pops back open instantly. Have to do this several times and hope it stays closed. Now the tailgate won't open at all via the handle. You must use the remote or in cab button. What's annoying and dangerous is it opening while hauling items and it opens with out you knowing driving down the road. I have lost items on the highway a few times. Furthermore, the fact that there is no warning device on the dash to indicate it's open is a very serious issue. With these electronic tailgates, it should be a standard that there is a open gate indicator to warn drivers. It's there for every other door, why not the bed door?

  • Filed Jan 2025

    My tailgate opened while driving a couple times. But now the tailgate won't open.

  • Showing the 5 most recent of 25.
• Fuel System23

  • Filed Jan 2026

    The contact owns a 2019 Ram 2500. The contact stated that while driving at 50 MPH, there was blue and white smoke coming from the engine compartment. The vehicle was taken back to the residence. The contact saw a cloud of smoke coming from the engine compartment. The contact waited to see where the smoke was coming from and attempted to start however, the vehicle failed to start. The vehicle was then towed to an independent mechanic, where it was diagnosed, and it was determined that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and filed a complaint. The failure mileage was 110,000.

  • Filed Jan 2025

    The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed Nov 2024

    The contact owns a 2019 Ram 2500. The contact stated that the check engine warning light was illuminated. The vehicle was serviced under NHTSA Campaign Number: 21V880000 (FUEL SYSTEM, DIESEL); however, the repair failed to fix the vehicle. The contact stated that the check engine warning light remained illuminated after the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 19,129.

  • Filed May 2023

    The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed Jan 2023

    The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) and 21V880000 (Fuel System, Diesel) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and informed the contact that they could not order the parts for recall repairs. The contact contacted a second dealer, McConnell Chrysler Dodge Jeep Ram (1405 Healdsburg Ave, Healdsburg, CA 95448), and a third dealer Autoworld Jeep (1370 Auto Center Dr, Petaluma, CA 94952) however, the dealers failed to return the phone calls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the tailgate failed to open as needed intermittently. The contact stated he had to press the release button on the tailgate while pushing the tailgate for the tailgate to respond. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure). The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The contact had not experienced a failure. The failure mileage was approximately 20,000. Parts distribution disconnect.

  • Showing the 5 most recent of 23.
• Diesel22

  • Filed Jan 2026

    The contact owns a 2019 Ram 2500. The contact stated that while driving at 50 MPH, there was blue and white smoke coming from the engine compartment. The vehicle was taken back to the residence. The contact saw a cloud of smoke coming from the engine compartment. The contact waited to see where the smoke was coming from and attempted to start however, the vehicle failed to start. The vehicle was then towed to an independent mechanic, where it was diagnosed, and it was determined that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and filed a complaint. The failure mileage was 110,000.

  • Filed Jan 2025

    The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed Nov 2024

    The contact owns a 2019 Ram 2500. The contact stated that the check engine warning light was illuminated. The vehicle was serviced under NHTSA Campaign Number: 21V880000 (FUEL SYSTEM, DIESEL); however, the repair failed to fix the vehicle. The contact stated that the check engine warning light remained illuminated after the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 19,129.

  • Filed May 2023

    The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed Jan 2023

    The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) and 21V880000 (Fuel System, Diesel) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and informed the contact that they could not order the parts for recall repairs. The contact contacted a second dealer, McConnell Chrysler Dodge Jeep Ram (1405 Healdsburg Ave, Healdsburg, CA 95448), and a third dealer Autoworld Jeep (1370 Auto Center Dr, Petaluma, CA 94952) however, the dealers failed to return the phone calls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the tailgate failed to open as needed intermittently. The contact stated he had to press the release button on the tailgate while pushing the tailgate for the tailgate to respond. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure). The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The contact had not experienced a failure. The failure mileage was approximately 20,000. Parts distribution disconnect.

  • Showing the 5 most recent of 22.
• Service Brakes16

  3 involved a crash

  • Filed Apr 2026

    dash board displays trailer not connected when it is then lights and brakes goes out and will not come back on. this happens every time I haul. I have to pull over on the side and disconnect and reconnect tailer and shut off the engine and restart to reset. sometimes this works most times not. Last time it happened at 12am doing 70mph on I 95 and almost caused a severe accident. I have called dealer and the manufacturer and nhtsa and reported to no avail. This same control brake module on newer vehicles has been recalled but not on mine?

  • Filed Jun 2025

    Brake pedal became very soft and spongy and excessive travel. Need to pump brake pedal to restore pressure. No warning lamps. Dealer technician verified “low pedal”

  • Filed Nov 2024

    While driving 50 mph in traffic 2019 Ram 2500 Bighorn 6.7 Cummings Diesel lost power, steering failed and brakes failed. I had to use the emergency brake to avoid a crash. I had my daughter and 2 grandsons in the truck. ESC or ESCM light and engine light. Then the truck wouldn’t turn off. Then there was an awful noise from under the hood - it was a now loose pulley and belt.

  • Filed Sep 2024

    The contact owns a 2019 Ram 2500. The contact stated that the brake pedal was depressed and traveled to the floorboard. The contact engaged the parking brake to stop the vehicle. The vehicle was towed to an independent mechanic; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance for the repair. The failure mileage was 12,000.

  • Filed Jul 2024

    Service ESC flashing on the dash intermittently. If I am in cruise control when it happens vehicle abruptly disables cruise control. Codes when ready are U0002 and U0212. Same problem happened about a year ago, dealer reflashed ABS and sent me on my way. I informed them of other similar trucks experiencing the same issue and that it wasn't a reflash issue. Had them document my concerns that it would just happen again after warranty...I was right.

  • Showing the 5 most recent of 16.
• Steering11

  1 involved a crash

  • Filed Nov 2025

    We took a trip from Daleville, Alabama to Las Vegas, Nevada. Before we left, We took my 2019 RAM 2500 Bighorn diesel pickup to our local Ram dealership, Mitchel Chrysler Dodge in Enterprise, Alabama to have it inspected, to make sure there wouldn't be any problems along the way. They cleared it, and said there was nothing wrong with the vehicle. On my way, the steering wheel position started slipping to the left. after that, I received a waning on my dash that said " electronic stability control". So I took it to the closest RAM dealership, in Lawton Oklahoma, and they stated "needs a steering Gearbox replacement" and it would take two weeks to get the part, and then fix it. They told me it would be safe to drive. When I got to Las Vegas, at that point it was at the seven O'clock position. We took it to Chapman RAM dealership and they told me it was a loose jam nut and it had stripped the drag link. During the diagnosis they broke they clockspring on the air bag. They quoted that to fix the vehicle it would cost over three thousand dollars! They said it would not be covered on my mopar extended warranty. So I began researching it and found the recall- V06/NHTSA 19V-021 drag link for 2017-2018 (DJ) RAM 2500 pickup. My RAM was built in June of 2019. How can this still be a problem 6 months later after the recall ended? My safety and the safety of others could have been compromised if the drag link would have completely pulled out. I could have lost control of the vehicle and it could have caused a serious crash ending in injury or death to myself, and others.

  • Filed Jun 2025

    The contact owns a 2019 Ram 2500. The contact stated that while her husband was reversing, there was an abnormal pop coming from the vehicle. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel independently turned to the left. Upon further inspection, the contact's husband noticed that there was a bolt that was loosened on the driver’s side of the steering gearbox. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a hairline fracture on the subframe due to rust. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000. The VIN was not available.

  • Filed Mar 2025

    vehicle is 2019 year, 2500 series, crew cab, 4wd, cummins 6.7 turbo diesel. Steering systems wanders and will not steer straight at all speeds. vehicle was bought used with 127,000 miles and was to be used just to pull a 9,000lb travel trailer. as of 03/27/2025 vehicle has been in repair shop over 4 weeks now. upper and lower ball joints replaced, steering gear box replaced, entire suspension system has been triple checked for worn or damaged parts but no problems found. front end alignment done 4 times but settings will not stay as adjusted to factory specs. rear suspension triple checked and no problems found. web searches display numerous postings of same complaints of dangerous steering problems.

  • Filed Nov 2024

    While driving 50 mph in traffic 2019 Ram 2500 Bighorn 6.7 Cummings Diesel lost power, steering failed and brakes failed. I had to use the emergency brake to avoid a crash. I had my daughter and 2 grandsons in the truck. ESC or ESCM light and engine light. Then the truck wouldn’t turn off. Then there was an awful noise from under the hood - it was a now loose pulley and belt.

  • Filed Mar 2024

    I just bought this truck used, remotely, sight unseen. Dealership that sold me this didnt mention this or any other issues with the truck!! When cornering, sharp or gradual at any speed, the wheel jerks back and forth, or jerks. Very unsafe feeling. And could easily cause truck entering opposite lane. Took this to the dealer locally and they confirmed that have heard of this issue before, said a new steering box will likely correct problem. This was also confirmed by my diesel mechanic.

  • Showing the 5 most recent of 11.
• Vehicle Speed Control8

  • Filed Nov 2025

    We took a trip from Daleville, Alabama to Las Vegas, Nevada. Before we left, We took my 2019 RAM 2500 Bighorn diesel pickup to our local Ram dealership, Mitchel Chrysler Dodge in Enterprise, Alabama to have it inspected, to make sure there wouldn't be any problems along the way. They cleared it, and said there was nothing wrong with the vehicle. On my way, the steering wheel position started slipping to the left. after that, I received a waning on my dash that said " electronic stability control". So I took it to the closest RAM dealership, in Lawton Oklahoma, and they stated "needs a steering Gearbox replacement" and it would take two weeks to get the part, and then fix it. They told me it would be safe to drive. When I got to Las Vegas, at that point it was at the seven O'clock position. We took it to Chapman RAM dealership and they told me it was a loose jam nut and it had stripped the drag link. During the diagnosis they broke they clockspring on the air bag. They quoted that to fix the vehicle it would cost over three thousand dollars! They said it would not be covered on my mopar extended warranty. So I began researching it and found the recall- V06/NHTSA 19V-021 drag link for 2017-2018 (DJ) RAM 2500 pickup. My RAM was built in June of 2019. How can this still be a problem 6 months later after the recall ended? My safety and the safety of others could have been compromised if the drag link would have completely pulled out. I could have lost control of the vehicle and it could have caused a serious crash ending in injury or death to myself, and others.

  • Filed Jun 2025

    Following completion of the Y78 (high-pressure fuel pump) and XQ1 (emissions) recall repairs in April 2024, our 2019 Ram 2500 immediately began experiencing misfires, fuel system issues, and ongoing performance problems. These symptoms have persisted for over a year and have never been resolved despite repeated service visits and escalations. The vehicle suffered multiple HPFP failures, including one that caused fuel to leak into the crankcase, resulting in approximately 19 quarts of fuel-contaminated engine oil. Despite technical service bulletins calling for specific system flushes and tests post-repair, the original dealership did not follow these protocols or provide documentation confirming that the required inspections (fuel pressure, contamination checks, EGR/DPF/DEF system functionality) were ever completed. A new dealership confirmed the presence of metal debris after the fuel filter, suggesting the system was still contaminated even after the prior recall-related flush and HPFP replacements. They also found non-functional emissions components covered under XQ1, including a failed DPF urea pump and a faulty NASA pressure sensor. These failures were not documented or addressed by the original repair facility. Despite these clear safety risks, the recall is considered “completed,” leaving us with a vehicle that is still experiencing symptoms consistent with the original recall condition. The failure to properly inspect, document, and address these defects has placed our safety at risk and caused prolonged loss of vehicle use. The issue, confirmed by a 2nd authorized dealership, identified fuel contamination & failure in multiple components of the emissions systems. The check engine light appeared prior to the initial failure and has recurred each time the vehicle was returned after service. Given the continued presence of recall-related symptoms and the lack of proper inspection & documentation, this unresolved recall should be reopened and investigated

  • Filed Jul 2024

    Service ESC flashing on the dash intermittently. If I am in cruise control when it happens vehicle abruptly disables cruise control. Codes when ready are U0002 and U0212. Same problem happened about a year ago, dealer reflashed ABS and sent me on my way. I informed them of other similar trucks experiencing the same issue and that it wasn't a reflash issue. Had them document my concerns that it would just happen again after warranty...I was right.

  • Filed Jan 2024

    While towing a roughly 13k pound camper with my family from Texas to New York and back , I lost trailer brakes, traction control , cruise control and my trailer brakes. The trip included ice, rain, snow. We had a death in the family and the trip did not include the time to take to have this problem troubleshot. Literally one of the scariest trips ever through different elevations and traction levels. These would’ve all been just fine had the systems worked correctly. The truck only had 35,000 miles at the time. Of course by the end of this trip I was now out of warranty. ( so I think) I don’t know. With as common as this issue is , I don’t know what to do. I plan on keeping this truck but I do not anyone else drive it due to the safety concerns. As a combat veteran I’m used to doing sketchy stuff. But it’s not right. It’s dangerous. The issues continue intermittently and never when the diagnostic is available.

  • Filed Dec 2023

    Component/System Failed:The stability control system, and subsequently, the cruise control system of my 2019 Ram 2500 malfunctioned. The vehicle is available for inspection upon request. Safety Risks:The malfunction posed a significant safety risk as it occurred multiple times while driving at speeds of 50mph to 74mph. The unexpected failure of the stability control could lead to a loss of vehicle control, especially at high speeds, increasing the risk of an accident. Additionally, the deactivation of cruise control without warning could lead to sudden changes in vehicle speed, potentially surprising the driver and leading to unsafe driving conditions. Reproduction of the Problem & Inspection by Manufacturer/Other Parties: The truck is currently at AutoNation Ram 265 Drivers Way A, Hardeeville, SC 29927 Warning Signs: None Best Assessment of Incident and Cause: Unknown, but this began occurring after the replacement of the recalled high pressure fuel pump.

  • Showing the 5 most recent of 8.
• Air Bags7

  3 involved a crash · 1 involved a fire

  • Filed Sep 2026

    My vehicle is displaying a service airbag system warning message. The vehicle was not in a crash. Diagnostic codes read by the dealer indicate ‘ Driver Seatbelt Retractor Pretensioner Deployment Control Circuit Open. There is an open recall (W67, NHTSA campaign ID 20V-580) for select 2019 model year ram 2500’s. My vehicle does not appear to have been included in the initially identified suspect population but requires the repair indicated by W76

  • Filed Feb 2026

    I was in an accident and my airbags did not deploy. I have a head injury. No Not yet No

  • Filed Sep 2025

    Parked vehicle for a week in driveway. Sometime during that week side curtain airbag inflator unit exploded causing significant damage to the roof and interior of the truck. Vehicle was powered off and was not involved in a collision when this incident occurred. Vehicle was not included in the recall for this problem and I was never notified this could be an issue. If there had been a passenger in the rear seat they would have likely been severely injured by the explosion of the inflator.

  • Filed Jun 2024

    Air bag is showing not working and seat belt shows not secure along with warning light on dash. Not feeling secure in driving vehicle with kids or myself, dealer was advised and would not replace it unless i paid for it $1000.00 and they charged $200.00 to diagnose the issue that is considered a safety problem. Warning lights all over the dash, not safe driving. They are telling me its the occupant restraint module thats faulty

  • Filed Sep 2023

    The dash leather is bubbling up across the entire top of dash. With this happening it causes a huge concern over airbag deployment. Due to the dash cover being weakened from the bubbling, if I were to get into an accident with a passenger then the airbag would have less restriction for deployment which could cause further harm to my passenger. Manufacture is not covering under warranty because they say it is cosmetic and not a safety concerns. My concern is that I believe the dash should be 100% intact before driving down the road due to the possibility of an accident occurring.

  • Showing the 5 most recent of 7.
• Visibility/Wiper5

  • Filed May 2026

    I was driving at night when my wipers activated at full speed on there own causing my trucks horn and blinkers to stop working. I was with my wife and 2 children when this occurred causing my wife and I to feel very uncomfortable. Driving with this issue for an extended period. This is not the first time it has occurred Anna my truck only has 38,000 miles but this is the first time of it activating at night which is what made it that much worse and what ultimately got me to go to the dealer to have it looked at. I took it in and they determined it was the clockwork-steering column control mod. I have already gone ahead and paid for the parts which are back ordered and waiting on repairs.When this incident occurred I did not see or notice any prior warnings. Once I received the information of the issue I did research and found that trucks of the same year And model have been been recalled for this issue, however I did not see mine listed when I ran the vin. My truck has had 6 other safety recalls and I believe this is another recall that should be addressed.

  • Filed Jan 2026

    Wiper fluid supply lines disconnect, halting fluid from reaching windshield. Reconnecting manually does not maintain the connection. Mine have separated at different connectors multiple times.

  • Filed Apr 2025

    The contact called on behalf of the owner of a 2019 Ram 2500. The contact stated that while driving 60 MPH in rainy weather, the windshield wipers became inoperable, causing the contact to slow down significantly to exit the expressway. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was diagnosed and determined that the totally integrated power module (TIPM) had failed, causing the body control module (BCM) to fail. The dealer replaced the TIPM and BCM. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 87,000.

  • Filed Aug 2021

    The wipers run randomly or in some cases when it's raining the fail to run.

  • Filed Aug 2020

    WHEN THE A/C IS ON IN ANY VENT MODE THE COOLED AIR ESCAPES THROUGH THE FRONT DEFROST AND CONDENSATES THE WINDSHIELD CONSTANTLY HAVING TO TURN ON THE WIPERS TO CLEAR THE WINDSHIELD.

• Hydraulic4

  • Filed Sep 2024

    The contact owns a 2019 Ram 2500. The contact stated that the brake pedal was depressed and traveled to the floorboard. The contact engaged the parking brake to stop the vehicle. The vehicle was towed to an independent mechanic; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance for the repair. The failure mileage was 12,000.

  • Filed Jan 2023

    The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) and 21V880000 (Fuel System, Diesel) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and informed the contact that they could not order the parts for recall repairs. The contact contacted a second dealer, McConnell Chrysler Dodge Jeep Ram (1405 Healdsburg Ave, Healdsburg, CA 95448), and a third dealer Autoworld Jeep (1370 Auto Center Dr, Petaluma, CA 94952) however, the dealers failed to return the phone calls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the tailgate failed to open as needed intermittently. The contact stated he had to press the release button on the tailgate while pushing the tailgate for the tailgate to respond. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure). The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The contact had not experienced a failure. The failure mileage was approximately 20,000. Parts distribution disconnect.

  • Filed Apr 2022

    The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available for 21V880000 (Fuel System, Diesel) and Parts distribution disconnect for 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control).

  • Filed Aug 2019

    MY 2019 RAM 2500 LIMITED HAS THE FORWARD COLLISION WARNING SYSTEM, HOWEVER, THE SYSTEM DOES NOT FUNCTION AS SOLD OR INTENDED. I HAVE TAKEN THE VEHICLE TO MULTIPLE DEALERSHIPS IN AN ATTEMPT TO RESOLVED THE ISSUE, HOWEVER NEITHER THE DEALERSHIPS NOR FCA HAS ANY IDEA HOW TO RESOLVE. FCA CUSTOMER SERVICE BELIEVES IT MAY BE SOFTWARE RELATED, BUT CURRENTLY HAS NO IDEA WHEN/IF A SOLUTION WILL ARISE. CURRENTLY THE VEHICLE SENSORS DO NOT SEEM TO FUNCTION AT ALL, AND THE VEHICLE ABSOLUTELY COULD NOT PREVENT A FORWARD COLLISION IF REQUIRED. ALL ADVERTISING AND OWNER'S MANUAL DOCUMENTATION STATE THE VEHICLE CAN AND SHOULD BE ABLE TO PREVENT A FORWARD COLLISION, AND I BELIEVE THIS MISREPRESENTATION COULD PROVE HAZARDOUS TO BOTH VEHICLE OWNERS AND OTHER DRIVERS ON THE ROAD IF THE SYSTEM DOES NOT FUNCTION AS ADVERTISED ON BOTH THE INTERNET WEBSITE FOR RAM TRUCKS, OR THE OWNER'S MANUAL PROVIDED WITH THESE VEHICLES.

• Seat Belts4

  • Filed Jun 2024

    Air bag is showing not working and seat belt shows not secure along with warning light on dash. Not feeling secure in driving vehicle with kids or myself, dealer was advised and would not replace it unless i paid for it $1000.00 and they charged $200.00 to diagnose the issue that is considered a safety problem. Warning lights all over the dash, not safe driving. They are telling me its the occupant restraint module thats faulty

  • Filed Mar 2023

    Front driver side seat belt does not retract/lock as it should. I'm worried for our safety if an accident occurs and the seatbelt does not hold driver in place. Has not been seen by dealer due to dealership wanting me to pay out of pocket. First started a few months back and has not resolved its self.

  • Filed Apr 2021

    THE DRIVERS SEAT BELT DOESN'T RETRACT ON IT OWN. I'M CONSTANTLY HAVING TO PULL THE EXTRA SLACK BACK TO ALLOW IT TO RETRACT. IT GET HUNG UP ON THE ADJUSTABLE LOOP ON THE PILLAR. THE EXTRA SLACK MAKES IT SO WHEN YO UNSTOP SHORT (OR CRASH) THE BELT WON'T LOCK TO KEEP YOU FROM FLYING FORWARD

  • Filed Mar 2021

    THE RETRACTOR ON THE SEATBELT DON'T RETRACT YOU HAVE TO FEED THE SEATBELT BACK IN THE HOLE IN ORDER FOR IT TO STAY IN YOUR CAR. IF I TRY TO PULL REALLY HARD THE SEATBELT DOSE NOT STOP 3/5 TIME YOU PULL IT. IF AN ACCIDENT HAPPENS TO MY FAMILY IT WILL BE ON THE HANDS OF RAM.

• Forward Collision Avoidance3

  1 involved a crash

  • Filed Jun 2025

    The contact owns a 2019 Ram 2500. The contact stated that while driving 5 MPH, the brake pedal was inadvertently applied with the Forward Collision Avoidance message displayed. The contact depressed the brake pedal, and then the accelerator to start the vehicle. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

  • Filed Jan 2025

    I bought this vehicle used at around 105,000 miles. I have since spent almost $22,000 on repairing of the diesel exhaust system.. my vehicle is actually in the shop now it’s been in the shop since middle of October on and off as they cannot effectively diagnose the problem. Actually they can diagnose the problem. They just can’t fix the problem. I have all my receipts, but they are in the truck currently and the truck is currently at the dealership here in Imlay city Michigan. This issue has been going on for the last two years at around a total cost to me of $20,000.

  • Filed Apr 2022

    Service antilock came up and break pedal sensitivity change from soft to hard and caused me to missed my stopping force and hit a vehicle

• Suspension3

  • Filed Mar 2025

    vehicle is 2019 year, 2500 series, crew cab, 4wd, cummins 6.7 turbo diesel. Steering systems wanders and will not steer straight at all speeds. vehicle was bought used with 127,000 miles and was to be used just to pull a 9,000lb travel trailer. as of 03/27/2025 vehicle has been in repair shop over 4 weeks now. upper and lower ball joints replaced, steering gear box replaced, entire suspension system has been triple checked for worn or damaged parts but no problems found. front end alignment done 4 times but settings will not stay as adjusted to factory specs. rear suspension triple checked and no problems found. web searches display numerous postings of same complaints of dangerous steering problems.

  • Filed Oct 2020

    POWER STEERING CONTINUES TO GO OUT, VIBRATION AND "STICKING" AS I PRESS THE BRAKE, AND CLUNKING IN THE SUSPENSION. DEALERSHIP CANNOT FIGURE IT OUT!!!!! VIBRATION OCCURS CONSTANTLY, MORE SO ON START UP. CLUNKING OCCURS WHEN GOING AROUND A TURN AT ANY MPH. I HAVE VIDEOS TO SHOW BOTH ISSUES!

  • Filed Jul 2020

    I HAVE THE FACTORY REAR AIR SUSPENSION, AND FOR THE MOST PART, IT WORKS VERY WELL. THERE ARE A COUPE OF SERIOUS SAFETY ISSUES THAT I BELIEVE COULD EASILY BE RESOLVED WITH A LITTLE PROGRAMMING. WITH THE FACTORY AIR SUSPENSION, IT AUTO-LEVELS. THIS MEANS YOU CAN NO LONGER USE HOW MUCH THE TRUCK SUSPENSION SQUATS TO GAUGE THE LOAD THAT THE TRUCK IS CARRYING. IT IS IMPORTANT TO BE ABLE TO GAUGE THE AMOUNT OF WEIGHT THE TRUCK IS CARRYING, ESPECIALLY WHEN LOADING A TRAILER (SUCH AS A PIECE OF EQUIPMENT ON THE TRAILER), SO THAT THE COMBINATION CAN BE SAFELY DRIVEN AND HANDLE WELL. THE ONLY INDICATION OF THE WEIGHT IS WHEN THE TRUCK REPORTS "AIR SUSPENSION DISABLE DUE TO PAYLOAD". THIS ISSUE COULD BE EASILY SOLVED WITH A LITTLE PROGRAMMING TO SHOW THE DRIVER THE PRESSURE IN THE REAR AIR BAGS ON THE UCONNECT/STEERING WHEEL DISPLAY. THE OTHER ISSUES COMES FROM WHEN THE "AIR SUSPENSION DISABLE DUE TO PAYLOAD" MESSAGE HAS BEEN ACTIVATED. ONCE ACTIVATED, THE ONLY WAY TO RESTORE THE AIR SUSPENSION FUNCTION IS TO DRIVE AT OR ABOVE 14MPH. THIS SHOULD BE ABLE TO BE RESET BY THE DRIVER, AND WITH THE VEHICLE STATIONARY. IF YOU TRY TO UNHOOK A TRAILER THAT HAS SET THIS MESSAGE, EVEN AFTER THE LOAD HAS BEEN REMOVED, YOU HAVE TO JACK THE TRAILER EXCESSIVELY HIGH AS THE AIR SUSPENSION DOES NOT AUTO-LEVEL AND WILL KEEP RAISING UNTIL THE AIR BAG TRAVEL MAXES OUT. ONCE DRIVING THE VEHICLE TO RESET THE SUSPENSION AND TRYING TO RE-HOOK THE TRAILER, YOU RUN OUT OF JACK BEFORE THE TRAILER SITS ON THE TRUCK BALL AT IT'S NORMAL AUTO-LEVEL RIDE HEIGHT. THIS CAUSES A NUMBER OF SAFETY ISSUES WHEN TRYING TO RE-HITCH. PLEASE LOOK INTO THESE SAFETY ISSUES WITH THE AUTO-LEVEL SUSPENSION OF THE RAM, AS I BELIEVE BOTH ARE EASILY SOLVABLE WITH NOTHING MORE THAN A SOFTWARE UPDATE. I HAVE HAD THIS HAPPEN SEVERAL TIMES, AND IT'S TROUBLING THAT IT CANNOT BE RESET WITH THE TRUCK STATIONARY.

• Tires2

  • Filed Jul 2026

    The contact owns a 2019 RAM 2500 equipped with Fortune Tires, Tire Line: Fortune Tormenta R/T FSR309, Tire size: 35x12.50R20, and DOT Number: 04NL1RTPC. The contact stated that while driving the vehicle at 75 MPH, the vehicle started to vibrate, followed by a noticeable wobble at low speed. The contact pulled over to inspect the vehicle and discovered a very large bulge on the outer side of the front driver's side tire. The vehicle was taken to an independent mechanic, who diagnosed the tire with a busted belt. The tire was later inspected by an authorized Fortune tire shop, and the failure was deemed to be a manufacturer's defect. The contact stated that the failure had recurred while driving on a separate occasion. The contact puller pulled over sooner and discovered that the front passenger's side tire had also developed a matching large bulge. The dealer was notified of the failure. The vehicle was not repaired. No further information was available. The manufacturer was notified of the failure. The vehicle failure mileage was 143,497. The tire failure mileage was 11,000.

  • Filed Apr 2026

    The contact owns a 2019 Ram 2500 equipped with Lexani Tires, Tire Line: Terrain Beast AT, Tire Size: LT285/60/R20, DOT Number: 1TBF2FA5C1624. The contact stated that while driving at an undisclosed speed with the contact's girlfriend driving behind the contact, the contact’s girlfriend became aware of an abnormality with the front passenger’s side tire. The contact's girlfriend called the contact and notified him of the failure. The contact had felt a wobbly sensation while steering the vehicle. The vehicle was taken to an independent mechanic and requested a wheel balance. While attempting to balance the wheel, the mechanic saw that the tire had immediately fallen over while standing. Upon further inspection, the mechanic discovered a bubble along the sidewall of the tire. The mechanic placed the spare tire on the vehicle until the contact was able to purchase a new tire. The manufacturer was notified of the failure, but the contact had not yet received a response. The tire was a replacement tire. The tire failure mileage was approximately 20,000. The vehicle failure mileage was approximately 179,000.

• Engine And Engine Cooling2

  • Filed Apr 2026

    The contact owns a 2019 Ram 2500. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor inside the vehicle. The contact assumed that the odor was coming from the AC and turned off the AC. No warning light was illuminated. The contact parked and turned off the vehicle at the residence. Later that night, the contact heard a loud bang coming from the vehicle. The next morning, the contact and her friend looked under the hood and discovered that the fuse box, harness, and cables were all melted. The contact used electrical tape to separate the cables. Upon investigation, the contact discovered on the NHTSA.GOV website that the VIN was included in NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling). The manufacturer was made aware of the failure, and a case was filed. The manufacturer had the vehicle towed to the dealer, where a third-party engineer inspected the vehicle. The engineer informed the contact that the fuse box and harness wiring had melted, but the cause of the failure could not be determined. The manufacturer closed the case and refused to allow the dealer to perform the recall repair. The vehicle was not repaired. The failure mileage was approximately 80,000.

  • Filed Jan 2026

    The contact owns a 2019 Ram 2500. The contact stated that while driving at 50 MPH, there was blue and white smoke coming from the engine compartment. The vehicle was taken back to the residence. The contact saw a cloud of smoke coming from the engine compartment. The contact waited to see where the smoke was coming from and attempted to start however, the vehicle failed to start. The vehicle was then towed to an independent mechanic, where it was diagnosed, and it was determined that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and filed a complaint. The failure mileage was 110,000.

• Exterior Lighting2

  • Filed Apr 2026

    dash board displays trailer not connected when it is then lights and brakes goes out and will not come back on. this happens every time I haul. I have to pull over on the side and disconnect and reconnect tailer and shut off the engine and restart to reset. sometimes this works most times not. Last time it happened at 12am doing 70mph on I 95 and almost caused a severe accident. I have called dealer and the manufacturer and nhtsa and reported to no avail. This same control brake module on newer vehicles has been recalled but not on mine?

  • Filed May 2020

    THIS VEHICLE IS EQUIPPED WITH LED HEADLIGHTS AND FOG LIGHTS. UNDER WINTER DRIVING CONDITIONS (SNOW OR FREEZING RAIN) ICE WILL ACCUMULATE ON THE LENSES OF THESE LIGHTS AND VISIBILITY IS GREATLY REDUCED TO VERY UNSAFE LEVELS. THIS IS SOMETHING I HAVE NEVER EXPERIENCED BEFORE ON ANY VEHICLE I OPERATED IN SIMILAR CONDITIONS, USUALLY THE HEADLIGHTS PRODUCE ENOUGH HEAT TO KEEP THE LENSES MELTED AND VISIBILITY IS NOT EFFECTED. I NOTIFIED RAM MUTABLE ABOUT THIS BUT THEY HAVE REFUSED TO OFFERED ANY SORT OF FIX. I FEEL THIS IS A DESIGN FLAW AND THE MANUFACTURER DID NOT TAKE INTO ACCOUNT THESE CONDITIONS WHICH ARE NOT UNCOMMON IN THE CLIMATES THESE VEHICLES ARE SOLD. I FEEL THIS NEEDS TO BE ADDRESSED BY THE MANUFACTURER AND A FIX NEEDS BE MADE AVAILABLE TO ALL VEHICLES WITH THESE SAME LIGHTS. I AM NO EXPERT BUT KNOW THIS COULD BE EASILY ADDRESSED BY ADDING A HEATING ELEMENT TO THE LENSES. THIS VEHICLE, AS WELL AS ALL OTHERS WITH THESE SAME HEADLIGHTS ARE EXTREMELY UNSAFE TO DRIVE IN THE WINTER WITH THIS FLAW. *TR

• Back Over Prevention1

  • Filed Jan 2025

    Front parking sensors always being disabled due to something. Keeps saying wipe sensors. Even after going through wash bays. Tailgate has been opening on its own multiple times while driving, while going through car wash, and just sitting still. Try to close it, and it pops back open instantly. Have to do this several times and hope it stays closed. Now the tailgate won't open at all via the handle. You must use the remote or in cab button. What's annoying and dangerous is it opening while hauling items and it opens with out you knowing driving down the road. I have lost items on the highway a few times. Furthermore, the fact that there is no warning device on the dash to indicate it's open is a very serious issue. With these electronic tailgates, it should be a standard that there is a open gate indicator to warn drivers. It's there for every other door, why not the bed door?

• Wheels1

  • Filed Oct 2023

    TPMS system has stopped working and is not related to the sensors in the tires. All 4 sensors read with a handheld scanner but the system does not operate as it should. Dealership has checked the system and said the system is working as it should, yet the system is inoperable. This is a serious safety issue as anyone driving the vehicle will be unaware if there is a low tire and can lead to a blowout.

• Electronic Stability Control (esc)1

  • Filed Apr 2022

    The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available for 21V880000 (Fuel System, Diesel) and Parts distribution disconnect for 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control).

• Gasoline1

  • Filed Mar 2022

    The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 22V035000 (Visibility) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issues and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• Visibility1

  • Filed Mar 2022

    The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 22V035000 (Visibility) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issues and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• Seats1

  • Filed Mar 2020

    WHILE IN MOTION ON HIGHWAYS AND CITY STREETS, THE UCONNECT 4C NAV SYSTEM WILL FREEZE, REBOOT OR MALFUNCTION PREVENTING CONTROL OF THE STEREO VOLUME (CANNOT TURN DOWN OR OFF), PREVENT MANAGEMENT OF TOWING SETTINGS, DISABLES CONTROLS FOR SEAT AND STEERING WHEEL HEATING (CANNOT TURN OFF OR CHANGE PREFERENCES), OBSTRUCTS BLUETOOTH CALL MANAGEMENT, DISRUPTS VEHICLE NAVIGATION SYSTEMS AND BLOCKS CLIMATE CONTROL MANAGEMENT. IT ALSO VISUALLY DISTRACTS THE DRIVER BY REPEATED FLASHING A LARGE SCREEN ON AND OFF WITH NO ABILITY TO TURN OFF OR DISABLE IT AND CREATES AN INHOSPITABLE ENVIRONMENT FOR SAFE DRIVING. HERE IS A VIDEO THAT SHOWS THIS BEHAVIOR: HTTPS://WWW.DROPBOX.COM/S/MQLIWEXMQQMCSVF/IMG_4208.MOV?DL=0

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.