2013 Ram 2500

What owners should know

Covers 2013–2018 · 6.7L Cummins diesel, 6.4L and 5.7L Hemi V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2013 Ram 2500. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• ABS and stability control failure (2017–2018)

  Dealer (recall)

  Signs: ABS, traction control or 'service electronic brake system' warning lights.

  Fix: Covered by a Chrysler recall for the ABS hydraulic control unit.

  May be covered free by recall 24V896000. Check the VIN at nhtsa.gov/recalls.

• 6.7L Cummins DEF heater failure

  Moderate DIY

  Signs: DEF warning, reduced power, especially in cold weather.

  Fix: Replace the DEF heater or tank assembly. Use fresh DEF and keep the cap closed.

  Shop: 6.7 Cummins DEF heater▶ How-to videos

• 6.7L Cummins EGR cooler leak

  Best left to a shop

  Signs: Coolant loss, white smoke or steam from the exhaust.

  Fix: Replace the EGR cooler.

  Shop: 6.7 Cummins EGR cooler▶ How-to videos

• Drag link can separate

  Dealer (recall)

  Signs: Loose steering or a clunk. In rare cases the drag link can come apart.

  Fix: Covered by a Chrysler recall (a jam nut can loosen).

  May be covered free by recall 19V021000. Check the VIN at nhtsa.gov/recalls.

• 6.4L Hemi ticking

  Best left to a shop

  Signs: A ticking noise, sometimes with a misfire.

  Fix: Have a shop find the cause. It can be broken exhaust manifold bolts (cheaper) or a worn lifter and camshaft (expensive).

  ▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Latches/Locks/Linkages:Tailgate:Latch

  May 2019 · #19V347000

  Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

  Risk and fix

  Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

  Fix: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

• Steering:Linkages

  Oct 2018 · #18E096000

  Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

  Risk and fix

  Risk: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

  Fix: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

• Equipment

  Dec 2017 · #17V824000

  Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk and fix

  Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

  Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

• Power Train:Automatic Transmission:Lever And Linkage:Column Shift

  Dec 2017 · #17V821000

  Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

  Risk and fix

  Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

  Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

• Engine And Engine Cooling:Engine:Diesel

  Sep 2017 · #17V562000

  Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

  Risk and fix

  Risk: The leaking water pump can increase the risk of an engine compartment fire.

  Fix: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

• Wheels

  Aug 2017 · #17V499000

  Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

  Risk and fix

  Risk: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

  Fix: AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

• Air Bags

  May 2017 · #17V302000

  Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

  Risk and fix

  Risk: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

  Fix: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

• Electrical System:Alternator/Generator/Regulator

  Oct 2016 · #16V739000

  Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

  Risk and fix

  Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

  Fix: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.

• Equipment

  May 2016 · #16E041000

  Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

  Risk and fix

  Risk: If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

  Fix: Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

• Equipment:Electrical:Radio/Tape Deck/cd Etc.

  Jul 2015 · #15V461000

  Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

  Risk and fix

  Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

  Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

• Air Bags:Frontal

  Jul 2015 · #15V459000

  Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

  Risk and fix

  Risk: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

  Fix: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

• Seat Belts

  Jul 2015 · #15V460000

  Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

  Risk and fix

  Risk: Air bags that unexpectedly deploy increase the risk of a crash or injury.

  Fix: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

• Engine And Engine Cooling:Engine:Diesel

  Oct 2014 · #14V635000

  Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

  Risk and fix

  Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

  Fix: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

• Exterior Lighting:Turn Signal

  Jun 2013 · #13V237000

  Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

  Risk and fix

  Risk: Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.

  Fix: Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.

• Exterior Lighting:Headlights

  Jun 2013 · #13V240000

  Chrysler is recalling certain model year 2013 Ram 2500 and 3500 trucks manufactured January 7, 2013, through February 28, 2013 and equipped with optional premium headlamps. The headlamp shutters may function improperly when in high-beam mode. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

  Risk and fix

  Risk: Improper headlight shutter function during high beam use may reduce the drivers visibility and possibly blind oncoming traffic. Either condition may increase the risk of crash.

  Fix: Chrysler will notify owners, and dealers will reconfigure the Central Body Controller, free of charge. The recall began July 30, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N33.

• Engine And Engine Cooling

  Apr 2013 · #13V122000

  Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 2500 and 3500 trucks manufactured January 7, 2013, through March 6, 2013. The engine cover may trap an excessive amount of heat under the cover.

  Risk and fix

  Risk: The excessive heat under the engine cover may result in an under hood fire.

  Fix: Chrysler will notify owners, and dealers will replace the existing engine cover with one that is a different design, free of charge. An interim letter was mailed on May 31, 2013. A second letter was mailed to owners with instructions on how to obtain the free remedy on August 15, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N19.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Engine43

  1 involved a fire

  • Filed Mar 2026

    Jan 8 th had Ram 67A recall performed. Feb1 the EL on dash comes on and def system engine shutdown countdown. Feb 4 brought truck to dealer for service fix. Feb 5 dealer states that truck needs new DEF injector, Wiring harness , and SCR .and covered under the 67A recall warranty. Dealer states truck will be ready Feb 11. Feb 11 dealer states parts part out for devilery status but delayed with no eta on delivery date. Called dealer for status with same parts not available reply from dealer on Feb 11,17,18,23,24 March 2, 4 . Truck had been immobile at dealership for over 30 days and no delivery date available after 67A recall issues.

  • Filed Nov 2025

    Over time the transmission cooling line to the radiator was rubbing against another part in the engine compartment resulting in a hole in the line and eventually catastrophic failure of the line. This caused transmission fluid to be sprayed around the engine compartment and the roadway creating an environmental issue. This could cause loss of power, fire and damage to the environment. Online other users of same make model and year have reported the same issue.

  • Filed Feb 2021

    1) AIRBAG WARNING LIGHT KEEPS COMING ON 2) ENGINE LIGHT KEEPS COMING ON. DODGE SERVICE DEPARTMENT SAYS JUST IGNORE IT. 3) 4X4 4WD HAS NO RESISTANCE ON INTERIOR GEAR SHIFT

  • Filed Nov 2020

    THE LAST TIME MY TRUCK WAS IN FOR RECALL WAS IN 2016. THEY DID NOT FIX IT THEN AND HAVE NOT FIXED ANY RECALL SINCE, BUT THEY CLAM THAT THERE IS ONLY ONE RECALL OPEN AS OF DATE. NONE OF THE RECALLS HAVE BEEN REPAIRED. THIS IS BEING PENCEL WHIPED.

  • Filed Aug 2020

    WHILE ON AN INTERSTATE HIGHWAY. MY RAM 2500 EXPERIENCED A IMMEDIATE LOSS OF POWER. CAUSING A NEAR COLLISION FROM FOLLOWING VEHICLES. UPON TAKING IT IN FOR SERVICE .IT WAS FOUND THAT THE DIESEL PARTICULATE FILTER HAD EXPLODED AND PLUGED UP THE CATALYTIC FILTER. I FEEL THIS IS A SAFETY HAZARD. I CONTACTED CHRYSLER, BECAUSE MY TRUCK WAS STILL UNDER WARRANTY. THEY SAID IT WAS A WEAR ITEM SO WOULD NOT BE COVERED. HOW IS A CATASTROPHIC FAILURE, A WEAR ITEM ?

  • Showing the 5 most recent of 43.
• Electrical System41

  1 involved a crash · 3 involved a fire

  • Filed Nov 2023

    DTC C0020-01 appeared after hitting a speed bump along with service TCS and ABS system. This message is displayed sometimes at random but mostly during common bumps in the road. Any wheel spin during wet weather also creates the message. Contacted the local Chrysler deal and was informed this was common and to report it. I have yet to spend money to fix the issue since finding that the wrong part is often replaced and I am no longer under warranty.

  • Filed Oct 2023

    Hi, I own a 2013 Dodge Ram 2500 and the door locks do not lock all the time. The concern here is that when I have children in the truck the child safety locks do not lock and to me this is a concern. I had the door lock actuators replaced and that still didnt fix the problem. After doing research, there is a body control module that controls all electrical functions to the interior of the truck. If you use a scan tool and clear any codes in the module the door locks work perfectly for about 5-6 start cycles. The part #68200252AG is not available through mopar and has no replacement part number that supersedes the old one. Other item to note is this part number is the 6th updated revision. There is something wrong here and Mopar doesnt seem to care.

  • Filed Oct 2022

    Front passenger door and both rear door locks operate intermittently. . Doors will unlock with key fob or either front door buttons or front door handles; but they will intermittently lock with key fob or front door buttons or while in drive. Doors not locking keep child safety locks from engaging and children being able to exit vehicle without being in park. Also, prevents vehicle from being securely locked and protecting from theft of items. Truck been to dealership and told of problem they checked but could only get it to replicate issue 2 times and found nothing causing the problem. I have also found multiple Ram forums with a lot of people with same issue. There haven't been any warning lamps or messages before or during issues. The problem is intermittently and has last anywhere from a couple of days to several months at a time.

  • Filed May 2021

    My alternator randomly for the past couple of years randomly surges voltage and the dealership has tried contacting for the recall but told me I have to make a report for s68 campaign for alternator fix

  • Filed Nov 2020

    THE LAST TIME MY TRUCK WAS IN FOR RECALL WAS IN 2016. THEY DID NOT FIX IT THEN AND HAVE NOT FIXED ANY RECALL SINCE, BUT THEY CLAM THAT THERE IS ONLY ONE RECALL OPEN AS OF DATE. NONE OF THE RECALLS HAVE BEEN REPAIRED. THIS IS BEING PENCEL WHIPED.

  • Showing the 5 most recent of 41.
• Steering31

  2 involved a crash

  • Filed Sep 2020

    THE TRACK BAR MOUNTS HAVE ALL THE WELDS CRACKED AND IT CAUSES THE TRUCK TO SHAKE UNCONTROLLABLY AND IS VERY DANGEROUS. I HAVE ALMOST CRASHED TWICE DUE TO THIS PROBLEM. I SEE THAT FCA CURRENTLY HAS A RECALL FOR THIS EXACT PROBLEM R46, MY TRUCK FALLS WITHIN THE MODEL AND YEARS BUT FOR SOME REASON IS NOT COVERED UNDER THE RECALL. I NOTICED THE PROBLEM DRIVING ON THE HIGHWAY AT 60 MPH THE TRUCK BEGAN TO SHAKE IN A VIOLENT AND UNCONTROLLABLE MANNER ALL THE CARS AROUND ME SLAMMED THEIR BRAKES TO STAY AWAY. I WAS ABLE TO BRAKE DOWN TO 20 MPH WHEN THE SHAKING STOPPED. I PULLED OVER TO THE EMERGENCY LANE TO EXAMINE MY TRUCK AND NOTICED THE CRACKED WELDS ON THE TRACK BAR MOUNT. I NEED TO HAVE THIS FIXED UNDER THE RECALL AS THIS IS A HUGE SAFETY PROBLEM FOR MY SELF AND MY FELLOW DRIVERS I SHARE THE ROAD WITH.

  • Filed Jul 2020

    ON THREE SEPARATE OCCASIONS RECENTLY, THE STEERING ON MY 2013 DODGE 2500 EXHIBITED A VIOLENT SHAKING WHEN I HIT A SMALL LINEAR RIDGE ON THE INTERSTATE WHILE TRAVELING AT THE POSTED SPEED LIMIT SUCH AS GOING OVER A BRIDGE OR THE LINE FROM ASPHALT INSTALLED OVER OLD CONCRETE SECTIONS.. THIS VIOLENT SHAKING ALMOST SENT THE TRUCK OFF THE ROAD AND ONLY STOPPED WHEN I SLOWED DOWN BELOW 30 MPH. I HAVE TAKEN THE TRUCK TO THE DODGE DEALER AND ALSO A LOCAL GARAGE AND THE DRAG LINK IS BENT AND THE TIE-ROD ENDS HAVE TO BE REPLACED. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. I WAS TOLD THE BENT DRAG LINK WAS A RESULT OF THE VIOLENT SHAKING CALLED THE "DEATH WOBBLE". THE COST TO REPAIR THE STEERING SYSTEM IS OVER $2200 AND THIS TRUCK ONLY HAS 126,000 MILES ON IT.

  • Filed Mar 2020

    EXPERIENCING "DEATH WOBBLE" WHEN SPEEDS REACH 50-55MPH WHEN DRIVING ON HIGHWAY.

  • Filed Dec 2019

    STEERING BECAME EXTREMELY LOOSE. IT BECAME SO LOOSE THAT IF I HIT A BUMP I WOULD END UP IN THE NEXT LANE OF TRAFFIC. THE UPPER AND LOWER BALL JOINTS, TIE ROD ENDS, AND THE ENTIRE STEERING LINKAGE WERE REPLACED AND THE PROBLEM DIDNT GET BETTER. I HAD NEARLY 6 INCHES OF PLAY IN THE STEERING WHEEL. I'D APPRECIATE IF SOMETHING WAS DONE FOR THIS SO NO MORE PEOPLE HAVE TO GO THROUGH THIS HEADACHE OR SAFETY ISSUE.

  • Filed May 2019

    WHILE DRIVING ON INTERSTATE 84 IN HARTFORD, CT I HIT A SLIGHT BUMP AFTER THEY WERE RESURFACING THE ROAD AT ABOUT 50 MILES PER HOUR. THE ENTIRE TRUCK SHOOK VIOLENTLY FROM THE SUSPENSION INTO THE STEERING WHEEL. FELT LIKE ALL 4 TIRES WERE ABOUT TO COME OUT FROM UNDER THE TRUCK. LUCKILY I WAS ABLE TO VEER TO THE NEAREST EXIT AND COME TO A COMPLETE STOP. I TOOK THE TRUCK ONTO A SIDE ROAD AND VISUALLY INSPECTED THE UNDERCARRIAGE. NOTHING SEEMED LOOSE OR SEEMED TO HAVE ANY PLAY. THE TRUCK ONLY HAS 58000 MILES AND I HAVE NEVER EXPERIENCED THIS PRIOR. EXTREMELY NERVOUS TO BRING THIS 3/4 TON UP TO HIGHWAY SPEEDS AGAIN.

  • Showing the 5 most recent of 31.
• Unknown or Other23

  1 involved a fire

  • Filed Jun 2026

    The ABS module is not working. Part # 68052421AF is part of a recall # C4B but not for my truck. The VIN states it's been reprogrammed. What can I do?

  • Filed Oct 2022

    Front passenger door and both rear door locks operate intermittently. . Doors will unlock with key fob or either front door buttons or front door handles; but they will intermittently lock with key fob or front door buttons or while in drive. Doors not locking keep child safety locks from engaging and children being able to exit vehicle without being in park. Also, prevents vehicle from being securely locked and protecting from theft of items. Truck been to dealership and told of problem they checked but could only get it to replicate issue 2 times and found nothing causing the problem. I have also found multiple Ram forums with a lot of people with same issue. There haven't been any warning lamps or messages before or during issues. The problem is intermittently and has last anywhere from a couple of days to several months at a time.

  • Filed May 2021

    ENGINE LIGHT COMES ON WHEN YOU START THE TRUCK. HAD THE ENGINE LIGHT CHECKED SAID IT'S COMING ON BECAUSE THE DEF. THE DEF HAD A RECALL A COUPLE YEARS AGO AND HAD IT FIXED BUT NOW THE LIGHT IS COMING BACK ON FOR THE SAME PROBLEM.

  • Filed Mar 2021

    ELECTRIC DOOR LOCKS HAVE LOCKED AND UNLOCKED BY THEM SELF AND SOMETIMES WON'T LOCK AT ALL YOU HAVE TO KEEP HITTING THE FOB BUTTON OFF AND ON TILL THEY ACTUALLY LOCK OR THE LOCK BUTTON ON INSIDE DOOR . THIS HAPPENED ONCE WHILE DRIVING IN A STRAIGHT ROAD, THE OTHER TIME'S JUST WHEN TRYING TO UNLOCK TO GET IN AND WHEN GETTING OUT TO LOCK IT UP

  • Filed Mar 2021

    SHIFT SOLENOID

  • Showing the 5 most recent of 23.
• Suspension23

  1 involved a crash

  • Filed Sep 2020

    THE TRACK BAR MOUNTS HAVE ALL THE WELDS CRACKED AND IT CAUSES THE TRUCK TO SHAKE UNCONTROLLABLY AND IS VERY DANGEROUS. I HAVE ALMOST CRASHED TWICE DUE TO THIS PROBLEM. I SEE THAT FCA CURRENTLY HAS A RECALL FOR THIS EXACT PROBLEM R46, MY TRUCK FALLS WITHIN THE MODEL AND YEARS BUT FOR SOME REASON IS NOT COVERED UNDER THE RECALL. I NOTICED THE PROBLEM DRIVING ON THE HIGHWAY AT 60 MPH THE TRUCK BEGAN TO SHAKE IN A VIOLENT AND UNCONTROLLABLE MANNER ALL THE CARS AROUND ME SLAMMED THEIR BRAKES TO STAY AWAY. I WAS ABLE TO BRAKE DOWN TO 20 MPH WHEN THE SHAKING STOPPED. I PULLED OVER TO THE EMERGENCY LANE TO EXAMINE MY TRUCK AND NOTICED THE CRACKED WELDS ON THE TRACK BAR MOUNT. I NEED TO HAVE THIS FIXED UNDER THE RECALL AS THIS IS A HUGE SAFETY PROBLEM FOR MY SELF AND MY FELLOW DRIVERS I SHARE THE ROAD WITH.

  • Filed Nov 2019

    TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 65 MPH OVER A BUMP IN THE ROAD, THE VEHICLE VIOLENTLY VIBRATED. THE CONTACT STATED THAT THE FAILURE WOULD NOT GO AWAY UNTIL THE VEHICLE WAS COMPLETELY STOPPED. THE FAILURE OCCURRED TWICE. BOB ALLEN CHRYSLER DODGE JEEP RAM FIAT OF FRANKFORT (925 VERSAILLES RD, FRANKFORT, KY 40601, (502) 695-0166) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 53,000.

  • Filed May 2019

    WHILE DRIVING ON INTERSTATE 84 IN HARTFORD, CT I HIT A SLIGHT BUMP AFTER THEY WERE RESURFACING THE ROAD AT ABOUT 50 MILES PER HOUR. THE ENTIRE TRUCK SHOOK VIOLENTLY FROM THE SUSPENSION INTO THE STEERING WHEEL. FELT LIKE ALL 4 TIRES WERE ABOUT TO COME OUT FROM UNDER THE TRUCK. LUCKILY I WAS ABLE TO VEER TO THE NEAREST EXIT AND COME TO A COMPLETE STOP. I TOOK THE TRUCK ONTO A SIDE ROAD AND VISUALLY INSPECTED THE UNDERCARRIAGE. NOTHING SEEMED LOOSE OR SEEMED TO HAVE ANY PLAY. THE TRUCK ONLY HAS 58000 MILES AND I HAVE NEVER EXPERIENCED THIS PRIOR. EXTREMELY NERVOUS TO BRING THIS 3/4 TON UP TO HIGHWAY SPEEDS AGAIN.

  • Filed Mar 2018

    TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING VARIOUS HIGHWAY SPEEDS, THE VEHICLE EXPERIENCED A CONDITION CALLED THE "DEATH WOBBLE" AND SHOOK VIOLENTLY UPON HITTING A BUMP IN THE ROAD. HERITAGE CHRYSLER IN BALTIMORE, MARYLAND 21234 WAS MADE AWARE OF THE FAILURE AND REPLACED TWO OF THE UPPER BALL JOINTS, BUT THE FAILURE RECURRED. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

  • Filed Mar 2018

    HAD A DEATH WOBBLE IN MAY OF 2017. I WAS KNOCKED OFF THE ROAD DURING A SCHOOL CAMPING TRIP AT 60 MILES AN HOUR ON A MOUNTAIN PASS. LUCKILY I MANAGED TO STOP THE VEHICLE BEFORE ROLLING OVER. DEALER FIXED UPPER AND LOWER BALL JOINT AND TRAC BAR. THE WOBBLE IS NOW BACK AND I AM DEATHLY AFRAID TO DRIVE IT. I LIVE IN THE MOUNTAINS OF COLORADO AND I USE THE TRUCK TO PULL A LARGE BOAT. IF IT HAPPENS ON A MOUNTAIN PASS...I AM DEAD!

  • Showing the 5 most recent of 23.
• Power Train22

  2 involved a crash · 2 involved a fire

  • Filed Nov 2025

    Over time the transmission cooling line to the radiator was rubbing against another part in the engine compartment resulting in a hole in the line and eventually catastrophic failure of the line. This caused transmission fluid to be sprayed around the engine compartment and the roadway creating an environmental issue. This could cause loss of power, fire and damage to the environment. Online other users of same make model and year have reported the same issue.

  • Filed Sep 2024

    The contact owns a 2013 Ram 2500. The contact stated while the vehicle was turned off and in park(P), the vehicle shifted into reverse after the contact’s son bumped into the column shifter. As a result, the vehicle rolled down hill coming to a complete stop after striking a fence post. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V821000 (Power Train); the VIN was included, but the vehicle had already been repaired. A Police report was not filed. No injury was reported. The manufacturer was notified of the failure but provided no assistance but informed the contact that the vehicle had previously been repaired under recall in 2019. The failure mileage was 116,000.

  • Filed Feb 2021

    WHEN PULLING MY KEY OUT AFTER PARKING MY VEHICLE AND TURNING OFF THE ENGINE I AM STILL ABLE TO SHIFT GEARS WITH THE KEY OUT OF THE IGNITION AND MY FOOT OFF THE BRAKES

  • Filed Jan 2020

    TRUCK GOES INTO LIMP MODE, CHANGED TRANSMISSION SOLENOID AND IT FIXED IT FOR ABOUT 11 MONTHS BUT NOW BACK IN LIMP MODE, ( STUCK IN 4 TH) CHANGED TRANSMISSION SOLENOID APPROXIMATELY 11 MONTHS AGO FOR SAME ISSUE, NOW BACK IN LIMP MODE. ( WON'T SHIFT PAST 4 TH)

  • Filed Dec 2019

    DRIVER PERFORMED A PRE-USE WALK AROUND INSPECTION ON VEHICLE AND OBSERVED NO DAMAGE. DRIVER PROCEEDED ON TO DESTINATION. DRIVER MERGED ON TO HWY 70 EAST AND ACCELERATED TO THE POSTED SPEED LIMIT OF 75MPH AND SET THE CRUISE CONTROL. WITH NO OTHER VEHICLES AROUND THE DRIVER, ON OR AROUND MILE MARKER 184, THE VEHICLE STARTED TO MAKE A LOUD GRINDING SOUND AND VIOLENTLY VIBRATED. THE DRIVER PRESSED THE BREAK TO DISENGAGE THE CRUISE CONTROL AND LOOKED AT THE CENTER FLOORBOARD TO INVESTIGATE THE PROBLEM WHEN ALL AT ONCE THE FLOORBOARD EXPLODED SENDING SHRAPNEL AND DEBRIS UPWARD. FLAMES WERE COMING UP FROM THE FLOORBOARD IMMEDIATELY FILLED THE CAB WITH SMOKE. AT THE SAME TIME AS THE EXPLOSION OCCURRED, BOTH THE DRIVER SIDE AND PASSENGER AIRBAGS DEPLOYED. WITH THE AIRBAGS DEPLOYED AND SMOKE FILLING THE CAB, THE DRIVER HAD ZERO VISIBILITY WHILE THE VEHICLE WAS STILL IN MOTION. USING THE REMAINING VEHICLE MOMENTUM, THEY STEERED TO THE RIGHT TO GET THE VEHICLE OFF THE ROAD AND WAS ABLE TO GET THE VEHICLE 90% OFF THE ROAD. THEY WERE UNABLE TO PUT THE VEHICLE IN PARK OR REMOVE THE KEYS FROM THE IGNITION. THEY TURNED ON THE HAZARD LIGHTS AND EVACUATED THE VEHICLE TO A SAFE DISTANCE. FROM AFAR, THE DRIVER OBSERVED FLAMES DRIPPING FROM THE BOTTOM OF THE VEHICLE AND WITH NO EXTINGUISHER THEY CONTACTED THE POLICE AT 678-1234 AND INFORMED THEM OF MY NAME AND THE INCIDENT?IN TURN THEY INSTRUCTED THE DRIVER TO DIAL 911. AFTER APPROXIMATELY 10 MINUTES, THE WHITE SANDS MISSILE RANGE FIRE RESCUE ARRIVED AND SECURED THE SCENE RENDERING THE VEHICLE FIRE SAFE AND PUSHING IT OFF THE ROAD. VEHICLE TOWED TO DEALERSHIP.*DT*DT*DT*JB

  • Showing the 5 most recent of 22.
• Fuel/Propulsion System22

  • Filed Apr 2022

    recall p65 preformed in 2015 the fuel filter housing is still a safety issue fuel leaks from connector causing fuel to leak on to the starter the fuel filter housing is defective

  • Filed Nov 2019

    VEHICLE EMISSION RECALL # S47 WAS APPLIED AND MY DODGE STILL DOES NOT PASS SMOG FOR CALIFORNIA. DODGE IS REQUIRING THAT I DRIVE THE VEHICLE, HOWEVER, THIS IS THE 9TH TIME IT WILL NOT PASS SMOG AND MY CA REGISTRATION IS EXPIRED AND I CANNOT LEGALLY DRIVE THE VEHICLE UNTIL IT PASSES SMOG. I WANT DODGE TO REPLACE OR REPAIR THE VEHICLE BECAUSE IT IS NOT DRIVABLE. HOWEVER, DODGE IS TELLING ME TO DRIVE THE VEHICLE DESPITE THE FACT THAT IT IS NOT REGISTERED.

  • Filed Jan 2019

    HAD TO REPLACE THE TURBO ACTUATOR FOR $3549.18. THIS IS A 2013 WITH ONGOING RECALLS. I SHOULD NOT HAVE TO PAY FOR A LARGE TICKET ITEM WITH A TRUCK THIS AGE.

  • Filed Jul 2018

    DEAD PEDAL ISSUE WHEN ACCELERATING THEN MOMENTARILY LETTING OF THROTTLE AND REAPPLYING THROTTLE, THERE'S A 2-3 SECOND DELAYED RESPONSE. I'VE TAKEN IT TO THE DEALER AND THEY DON'T SEEM TO KNOW WHAT'S CAUSING IT.

  • Filed Dec 2017

    NOTICED A FAINT SCENT OF DIESEL COMING FROM THE TRUCK, YET DID NOT SEE ANY LEAKS ON THE PAVEMENT. DROVE TRUCK APPROXIMATELY 25 MILES AND NOTICED LEAKING FUEL ON THE PAVEMENT. LOOKED FROM UNDER THE ENGINE COMPARTMENT AND FROM THE HOOD AREA AT THE FUEL FILTER AREA - STARTS THE ENGINE AND DIESEL FUEL SHOT OUT LIKE A SPRINKLER SYSTEM.

  • Showing the 5 most recent of 22.
• Vehicle Speed Control14

  1 involved a crash

  • Filed Sep 2019

    TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 55 MPH, THE VEHICLE CRUISE CONTROL ENGAGED WITHOUT WARNING. THE CONTACT DISENGAGED THE CRUISE CONTROL AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.*PM *DL

  • Filed Aug 2019

    MY 2013 RAM 2500 TURBO DIESEL HAS EXPERIENCED A FAILURE OF THE TURBO UNIT. UPON RESEARCHING THIS, I FOUND THAT THIS HAS BEEN A DOCUMENTED PROBLEM WITH THE CUMMINS HOLSET TURBO. FROM 2007 - CURRENT THIS PART HAS BEEN FAILING CAUSING THE VEHICLE TO LIMP HOME AT 15MPH WITHOUT WARNING. FORTUNATELY I WAS JUST LEAVING A PARKING LOT AND MERGING INTO TRAFFIC AT 40MPH WHEN MY VEHICLE BEGAN TO STALL, AND I WAS ABLE TO PULL OF THE ROAD WITHOUT INCIDENT. WHY HASN'T THIS BEEN REPORTED AS A SAFETY ISSUE. I LIVE IN COLORADO WHERE THE SPEED IS 75MPH. WHAT IF THIS HAPPENED WHILE I WAS ON MY WAY HOME VIA THE INTERSTATE? I REGULARLY TAKE MY VEHICLE IN FOR OIL & FLUID CHANGES ALONG WITH THE DEALERS 20 POINT INSPECTION. NO PROBLEM WAS EVER PRESENTED TO ME. APPARENTLY, THE TURBO GETS A SOOT BUILD UP AND THE DEALERS DON'T ADDRESS THIS KNOWN FAILURE. I CONTACTED CHRYSLER ABOUT THIS PROBLEM AND THEY KNOW IT'S AN ISSUE. THE FIX FOR CONSUMERS IS $5000.00. THIS IS AN UNACCEPTABLE SAFETY RISK FOR RAM TRUCK OWNERS.

  • Filed Aug 2017

    LOSING TROTTLE AT VARIOUS SPEEDS IS EXTREMELY DANGEROUS. NO ACCELERATION AT ALL AT INTERSECTIONS IS VERY SCARY. DEALER SAYS THAT CANNOT FIND THE PROBLEM. COSTLY AS WELL.

  • Filed Jun 2017

    I RECENTLY MERGED ONTO THE HIGHWAY WHERE I LIVE AND I LET OFF THE THROTTLE VERY QUICKLY AND THEN GOT BACK INTO IT AND MY TRUCK DIDN'T ACCELERATE AT ALL FOR A COUPLE SECONDS. THIS HAS HAPPENED 10-15 TIMES DURING THE 3+YEARS I'VE OWNED IT BUT THIS INCIDENT ALMOST CAUSED A CRASH BECAUSE LETTING OFF THE GAS PEDAL AND THEN GETTING BACK ON IT CAUSE ME TO CONTINUE SLOW EVEN THOUGH I MASHED THE GAS PEDAL. THIS IS A VERY DANGEROUS SITUATION AND I THINK THERE IS SOMETHING VERY WRONG WITH THE SOFTWARE OR CONTROLLER THAT INTERACTS BETWEEN MY DRIVE BY WIRE THROTTLE AND THE ENGINE/ECU.

  • Filed Feb 2017

    TL* THE CONTACT OWNS A 2013 RAM 2500 MEGA CAB. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

  • Showing the 5 most recent of 14.
• Service Brakes9

  • Filed Nov 2023

    DTC C0020-01 appeared after hitting a speed bump along with service TCS and ABS system. This message is displayed sometimes at random but mostly during common bumps in the road. Any wheel spin during wet weather also creates the message. Contacted the local Chrysler deal and was informed this was common and to report it. I have yet to spend money to fix the issue since finding that the wrong part is often replaced and I am no longer under warranty.

  • Filed Feb 2021

    TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, FAILED TO STOP THE VEHICLE. THE CONTACT ENGAGED THE PARKING BRAKES TO STOP THE VEHICLE. THE CONTACT DIAGNOSED THE FAILURE AS AN INNER PLASTIC LINER TUBE IN HOSE COMING FROM THE STEERING WHEEL PUMP THAT JAMMED THE POWER SCREW VALVE. THE CONTACT REPAIRED THE FAILURE HIMSELF. THE CONTACT STATED THAT HE LEFT MESSAGES FOR A LOCAL RAM DEALER HOWEVER, THERE WAS NO RESPONSE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,584.

  • Filed Jan 2019

    THE E-BRAKE KEEPS LOSING IT ADJUSTMENT AND WILL NOT HOLD THE TRUCK WHEN PARKED. IT HAS A 6 SPEED MANUAL TRANSMISSION WHEN DRIVING WILL POT OUT OF GEAR ON ROUGH ROADS AND AT TIME WILL NOT SHIFT INTO REVERSE. I HAND TO DODGE SEVERAL TIMES ON THIS ISSUE TO NO AVAIL.

  • Filed Aug 2018

    I WAS TRAVELING ALONG I-25 ABOUT 75-80 MPH WHEN THE STEERING GOT EXTREMELY TIGHT SO I STARTED TO SLOW DOWN AND WHEN I DID SO I FOUND OUT THERE WAS LITTLE TO NO BRAKES. ONCE I COASTED TO THE EDGE OF THE INTERSTATE THE TRUCK STARTED TO OVERHEAT REALLY FAST SO I SHUT IT OFF. I OPENED THE HOOD AND EXAMINED THE MOTOR AND FOUND THAT THE WATER PUMP SHAFT HAD SNAPPED OFF BECAUSE THE WATER PUMP FAILED. WHEN IT HAPPENED MY TRUCK LOST EVERYTHING THAT IS TURNED OFF OF THE SERPINTINE BELT WHICH INCLUDES POWER STEERING PUMP ALL HYDRAULIC SYSTEM FOR MY MASTER CYLINDER AND COOLING SYSTEM. THERE WAS NO WARNING THAT THE PUMP WAS GOING TO FAIL AND AT 75 MPH IT WAS AMAZING THAT NOTHING CATASTROPHIC HAPPENED WITH NO STEERING OR BRAKES. I HAVE RESEARCHED AND FOUND THERE IS A RECALL FOR THE WATER PUMP ON MY TRUCK BUT IT DOESNT MENTION ANYTHING ABOUT IT FAILING LIKE MINE DID WITH 40,000 MILES ON IT.

  • Filed May 2018

    TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE THE VEHICLE WAS REVERSING OUT OF THE GARAGE, THE REAR WHEELS SUDDENLY SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED (AFTER THE REAR WHEELS WERE REMOVED) THAT THE EMERGENCY BRAKE PADS HAD DETACHED AND FELL INTO THE REAR AXLE. THE BRAKE PADS WERE REMOVED, BUT WERE NOT REPLACED. AFTER CONTACTING THE LOCAL DEALER (DON CHRYSLER/DODGE IN CADILLAC, MI), THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON AMONG THIS MODEL VEHICLE AND OCCURRED DUE TO LACK OF USE OF THE EMERGENCY BRAKES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.

  • Showing the 5 most recent of 9.
• Fuel System9

  • Filed Dec 2017

    NOTICED A FAINT SCENT OF DIESEL COMING FROM THE TRUCK, YET DID NOT SEE ANY LEAKS ON THE PAVEMENT. DROVE TRUCK APPROXIMATELY 25 MILES AND NOTICED LEAKING FUEL ON THE PAVEMENT. LOOKED FROM UNDER THE ENGINE COMPARTMENT AND FROM THE HOOD AREA AT THE FUEL FILTER AREA - STARTS THE ENGINE AND DIESEL FUEL SHOT OUT LIKE A SPRINKLER SYSTEM.

  • Filed Jul 2015

    TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING AT 80 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. MA 10/5

  • Filed Jul 2015

    ON 01/14/2015 I WENT TO FUEL UP AT GAS STATION THE GAS GAUGE WAS SHOWING EMPTY. I STARTED TO PUT FUEL IN MY TRUCK AND IT SPILLED OUT ALL OVER THE TRUCK AND GROUND. I TRIED TO PUT FUEL IN IT AGAIN AND THE SAME THING HAPPENED. THE TRUCK TOOK ONLY $1.72 IN FUEL. I THEN TOOK IT TO THE DEALER SHIP WHERE I BOUGHT THE TRUCK. I EXPLAINED WHAT HAPPENED THEY RAN TEST ON IT. REPAIR THE CHECK BALL IN TANK WAS STICKING. THEY ORDERED A HOLE NEW TANK AND REPLACED TANK TRANSFER FUEL PUMP ALSO INSTALLED A NEW FILLER NECK, FLAPPER WAS STICKING ALSO AND REPLACED TUBE ASSEMBLY ## VIN PASSED ## DODGE RAM 2500 2013 ## THE CONSUMER STATED WHEN HE OPENED THE PASSENGER SIDE FRONT DOOR, THE MOLDING FROM THE TOP OF THE DOOR FELL OFF. THE MOLDING THEN FELL OFF THE DRIVER SIDE, TOO. THE CONSUMER REFERENCED RECALL # 14V635000. HE BELIEVED HIS MAKE, MODEL AND YEAR SHOULD HAVE BEEN INCLUDED.

  • Filed May 2015

    TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/28/15*CN

  • Filed Feb 2015

    TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Showing the 5 most recent of 9.
• Air Bags8

  1 involved a crash

  • Filed May 2021

    AIRBAG LIGHT KEEPS GOING ON AND OFF WHEN DRIVING. MAKES A ALARM SOUND WHEN THE LIGHT GOES ON AND OFF. WHEN YOU TURN ON THE VEHICLE THE TRUCK SAYS "AIRBAGS NEED TO BE SERVICED"

  • Filed Feb 2021

    1) AIRBAG WARNING LIGHT KEEPS COMING ON 2) ENGINE LIGHT KEEPS COMING ON. DODGE SERVICE DEPARTMENT SAYS JUST IGNORE IT. 3) 4X4 4WD HAS NO RESISTANCE ON INTERIOR GEAR SHIFT

  • Filed Mar 2018

    TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUGENE (2121 MARTIN LUTHER KING JR BLVD, EUGENE, OR 97401) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • Filed Jul 2016

    TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THE SERVICE TIRE PRESSURE, SRS AIR BAG, AND LOW COOLANT WARNING LIGHTS ILLUMINATED. ALSO, THE RADIO WOULD TURN ON AND OFF WITH THE VOLUME EXCESSIVELY LOUD. ALL THE LOCKS IN THE VEHICLE WOULD LOCK AND UNLOCK PERIODICALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE REMEDY FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

  • Filed Apr 2016

    TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. IN ADDITION, THE AIR BAGS DID NOT DEPLOY, THE ELECTRICAL SYSTEM DID NOT SHUT DOWN, AND THE SEAT BELTS DID NOT RETRACT. PRIOR TO THE ACCIDENT, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER A DETERMINATION HAD NOT BEEN ESTABLISHED WHETHER THE VEHICLE WAS DESTROYED OR NOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM PAIN IN THE SHOULDER, KNEE, ANKLE, AND NECK. THE FAILURE MILEAGE WAS 29,000.

  • Showing the 5 most recent of 8.
• Diesel8

  • Filed Jul 2015

    TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING AT 80 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. MA 10/5

  • Filed Jul 2015

    ON 01/14/2015 I WENT TO FUEL UP AT GAS STATION THE GAS GAUGE WAS SHOWING EMPTY. I STARTED TO PUT FUEL IN MY TRUCK AND IT SPILLED OUT ALL OVER THE TRUCK AND GROUND. I TRIED TO PUT FUEL IN IT AGAIN AND THE SAME THING HAPPENED. THE TRUCK TOOK ONLY $1.72 IN FUEL. I THEN TOOK IT TO THE DEALER SHIP WHERE I BOUGHT THE TRUCK. I EXPLAINED WHAT HAPPENED THEY RAN TEST ON IT. REPAIR THE CHECK BALL IN TANK WAS STICKING. THEY ORDERED A HOLE NEW TANK AND REPLACED TANK TRANSFER FUEL PUMP ALSO INSTALLED A NEW FILLER NECK, FLAPPER WAS STICKING ALSO AND REPLACED TUBE ASSEMBLY ## VIN PASSED ## DODGE RAM 2500 2013 ## THE CONSUMER STATED WHEN HE OPENED THE PASSENGER SIDE FRONT DOOR, THE MOLDING FROM THE TOP OF THE DOOR FELL OFF. THE MOLDING THEN FELL OFF THE DRIVER SIDE, TOO. THE CONSUMER REFERENCED RECALL # 14V635000. HE BELIEVED HIS MAKE, MODEL AND YEAR SHOULD HAVE BEEN INCLUDED.

  • Filed May 2015

    TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/28/15*CN

  • Filed Feb 2015

    TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Filed Feb 2015

    TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Showing the 5 most recent of 8.
• Structure5

  • Filed Oct 2020

    DOOR LOCKS NOT OPERATING PROPERLY WITH KEY FOB, DOOR PANEL CONTROL OR KEYLESS TOUCH ENTRY MECHANISMS. STARTED AS INTERMITTENT ISSUE BUT IS NOW HARD FAILURE...PROBLEM MANIFESTS WITH FOLLOWING SYMPTOM: USING ANY LOCK/UNLOCK MODE ONLY THE DRIVERS DOOR AND TAILGATE LOCK/UNLOCK, WHEREAS THE FRONT PASSENGER DOOR AND TWO REAR DOORS DO NOT LOCK OR UNLOCK WITH ANY AVAILABLE MECHANISM...ADDITIONALLY, THE FRONT PASSENGER DOOR AND TWO REAR DOORS DO NOT LOCK WITH THE SPEED ACTUATED LOCKING MECHANISM EITHER. THIS IS A SIGNIFICANT SAFETY ISSUE AND HAS BEEN BROUGHT UP IN SEVERAL OWNERS FORUMS.

  • Filed Apr 2019

    TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE INDEPENDENT MECHANIC NOTICED THAT THE TRACK BAR WAS CRACKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AUTONATION CHRYSLER DODGE JEEP RAM ROSEVILLE (200 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 467-8055). THE DEALER STATED THAT THEY WERE NOT ABLE TO ASSIST BECAUSE THE LIFT KIT INSTALLED ON THE VEHICLE CAUSED STRESS TO THE TRACK BAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

  • Filed Feb 2018

    MY VEHICLE HAS A RATCHETING SOUND THAT COMES FROM SOMEWHERE IN THE LEFT FRONT CORNER OF THE TRUCK WHEN A POTHOLE OR DIP IS DRIVEN OVER AT HIGHWAY SPEEDS. I AM UNABLE TO TELL IF THIS IS CAUSED BY THE BRAKING SYSTEM, SUSPENSION OR STEERING MECHANISM. I CAN CLEARLY FEEL THE RATCHETING VIBRATIONS IN ON THE STEERING WHEEL MAKING ME BELIEVE IT IS PART OF STEERING OR SUSPENSION. THIS HAS BEEN GOING ON IN THIS TRUCK FOR AT LEAST 4 YEARS NOW AND IT SEEMS TO BE GETTING WORSE OVER TIME. I HAVE TAKEN THIS TRUCK INTO MULTIPLE DEALERS TO RESOLVE THIS ISSUE, WHILE BOTH IN WARRANTY AND OUT OF WARRANTY. THE DEALERS ARE ABLE TO REPRODUCE THE NOISE BUT UNABLE TO FIND THE CAUSE AND CORRECT IT. THIS HAS BEEN AN ONGOING ISSUE AND I AM CONCERNED ABOUT THE SAFETY ASPECT. MOST RECENTLY THE DEALER THAT I BOUGHT IT FROM TOLD ME THAT I SHOULD JUST TRADE IT IN FOR A NEW ONE AND THAT THE PEOPLE THAT TEST DRIVE THE THE TRUCK ONE WOULDN'T BE ABLE TO FIND THE ISSUE AND I WOULD GET THE MOST MONEY NOW. SEEMED VERY SHADY TO ME. I HAVE A COMPLETE AND UP TO DATE SERVICE HISTORY ON THIS TRUCK AND HAVE HAD LOTS OF ISSUES WITH IT BUT THIS ONE HAS TO BE THE MOST ANNOYING. THAT AND THE DRIVERS SIDE DOOR MIRROR THAT SEEMS TO BE BADLY ENGINEERED AND BEING UNABLE TO SEE OUT OF IT WHILE DRIVING BECAUSE OF THE ROUGH RIDE.

  • Filed Jul 2015

    ON 01/14/2015 I WENT TO FUEL UP AT GAS STATION THE GAS GAUGE WAS SHOWING EMPTY. I STARTED TO PUT FUEL IN MY TRUCK AND IT SPILLED OUT ALL OVER THE TRUCK AND GROUND. I TRIED TO PUT FUEL IN IT AGAIN AND THE SAME THING HAPPENED. THE TRUCK TOOK ONLY $1.72 IN FUEL. I THEN TOOK IT TO THE DEALER SHIP WHERE I BOUGHT THE TRUCK. I EXPLAINED WHAT HAPPENED THEY RAN TEST ON IT. REPAIR THE CHECK BALL IN TANK WAS STICKING. THEY ORDERED A HOLE NEW TANK AND REPLACED TANK TRANSFER FUEL PUMP ALSO INSTALLED A NEW FILLER NECK, FLAPPER WAS STICKING ALSO AND REPLACED TUBE ASSEMBLY ## VIN PASSED ## DODGE RAM 2500 2013 ## THE CONSUMER STATED WHEN HE OPENED THE PASSENGER SIDE FRONT DOOR, THE MOLDING FROM THE TOP OF THE DOOR FELL OFF. THE MOLDING THEN FELL OFF THE DRIVER SIDE, TOO. THE CONSUMER REFERENCED RECALL # 14V635000. HE BELIEVED HIS MAKE, MODEL AND YEAR SHOULD HAVE BEEN INCLUDED.

  • Filed Jan 2015

    UPON OPENING THE BACK DOOR OF THE TRUCK AFTER A HEAVY RAIN, WE NOTICED THE SEAT AND CARPET WERE WET. THE UNDER SEAT STORAGE COMPARTMENT HAD AN INCH OF WATER. WE ASSUMED THE DOOR HADN'T BEEN CLOSED COMPLETELY, UNTIL IT HAPPENED AGAIN WHEN NOBODY HAD OPENED THE DOOR. WE ASSUMED IT WAS A LEAK AROUND THE WINDOW OR DOOR SEALS AND MADE AN APPOINTMENT WITH THE DEALER. WHEN WE ARRIVED WE WERE TOLD IT WAS ACTUALLY A LEAK FROM THE REAR BRAKE CAB LIGHT AND "IT HAPPENS ALL THE TIME ON MANY MODELS. WE DON'T KNOW WHY RAM WON'T FIX IT. " *TR

• Visibility/Wiper5

  • Filed Jul 2018

    WIPERS RUNNING WITH KEY AND WIPER SWITCH OFF. WENT TO GO TO WORK AND WALKED OUTSIDE TO FIND WIPERS RUNNING IN LOW. DISCONNECT BATTERY TO STOP. WAITED 5 DAYS, AS SOON AS I CONNECTED, THEY STARTED UP. PULLED FUSE AND THEY STOPPED, HAVEN'T USED TRUCK SINCE.

  • Filed May 2018

    DUE TO A POOR SILL DESIGN, DEBRIS SUCH AS SMALL ROCKS AND SAND WILL COLLECT AT THE BOTTOM OF THE DRIVER AND PASSENGER SIDE WINDOWS. WHEN THE WINDOWS ARE ROLLED DOWN, THE DEBRIS WILL SCRATCH AND ETCH PERMANENT VERTICAL LINES IN THE GLASS AS THEY MOVE DOWNWARD. OVER TIME THE GLASS APPEARS DIRTY, HAZY, AND PROVIDES REDUCED VISIBILITY ESPECIALLY IN HIGH SUN SITUATIONS OR AT NIGHT WHEN UNDER DIRECT LIGHT FROM ANOTHER VEHICLE'S HEADLIGHTS.

  • Filed Mar 2018

    ON 9-6-17 I REMOTE STARTED THE TRUCK. AFTER A MINUTE OR TWO THERE WAS A LOUD NOISE AND THE ENGINE STOPPED.WHEN I LIFTED THE HOOD THE SERPENTINE BELT WAS IN PIECES. I REPLACED THE BELT AND WHEN I STARTED THE TRUCK THAT BELT SHREDDED AS WELL. I NOTICED METAL SHAVINGS BEHIND THE PULLEY ON THE WATER PUMP. I HAD THE TRUCK TOWED TO THE DEALER. THE DEALER SAID OUR WATER PUMP SEIZED. IT WAS REPLACED UNDER MY EXTENDED WARRANTY ON 9-7-17.

  • Filed Mar 2018

    THE AIR BLOWING INTO THE CAB OF MY TRUCK IS NOT AS WARM AS IT SHOULD BE. IT HAS BEEN GETTING SLOWLY WORSE AND NOW THAT THE WEATHER IS FREEZING IT IS NOT HEATING AT ALL. I HAVE HAD THE COOLANT SYSTEM FLUSHED, REPLACED THE THERMOSTAT, FLUSHED THE HEATER CORE, ALL TO NO AVAIL. TRUCK RUNS FINE AND IS NOT OVERHEATING. THE BLOWERS WORK FINE AS WELL. IN FREEZING WEATHER THE WINDSHIELD WILL NOT DEFROST. MY DEALER TELLS ME THAT THE BLEND DOOR INSIDE THE DASH ISN'T OPENING FULLY, AND THAT I WILL HAVE AN $1800 REPAIR BILL TO FIX THIS. MY TRUCK ISN'T OLD, AND IS STILL IN NEAR PERFECT CONDITION. I HAVE NEVER OWNED A VEHICLE THAT HAS NEEDED SO MANY REPAIRS AND HAD SO MANY RECALLS.

  • Filed Aug 2016

    WIPERS FUNCTION WHEN NOT TURNED ON, LIGHTS FLICKER ON & OFF WHEN ON HIGH BEAM, HIGH BEAMS WON'T COME ON AT ALL, TRACTION CONTROL INDICATOR GOES ON & OFF WHILE DRIVING, RADIO DISPLAY WILL NOT TURN ON & WE ARE UNABLE TO CHANGE RADIO STATIONS, A/C WILL NOT BLOW AT SELECTED SPEED, TURN SIGNALS ARE NOT FUNCTIONING WHEN TURNED ON. ALL ABOVE WHILE DRIVING OR IDLING, HIGHWAY & CITY TRAVELS.

• Engine And Engine Cooling5

  • Filed Dec 2016

    2013 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER DRAINS FLUID BACK INTO TRANSMISSION WHEN PARKED OVER NIGHT OR LONGER AT VARIOUS RATES, ENGINE STALLS, GEAR SHIFTER ISSUES. *SMD THE CONSUMER STATED THE MINIMUM DRAIN BACK WAS 1/2 QUART ABOVE FULL IN THE TRANSMISSION, WHICH CAUSED SOFT ENGAGEMENT OF THE GEAR SELECTED. HOWEVER, THE CONSUMER STATED THE WORST EXPERIENCE WAS WHEN THE TRUCK WAS FACING UP HILL ON A SLIGHT GRADE AND THE GEAR SELECTOR WAS IN DRIVE. WITH A LIGHT THROTTLE, THE VEHICLE ROLLED BACKWARDS AND THE BRAKES HAD TO BE APPLIED. THE CONSUMER ALSO STATED WHEN SLOWING DOWN TO ANY SPEED, EXCEPT IN FIRST GEAR WITH OR WITHOUT THE EXHAUST BRAKE ON, WHEN THE ENGINE RPM DROPPED TO 900-1000 RPM THE TRANSMISSION SHIFTED TO NEUTRAL AND NOT THE NEXT LOWER GEAR. AS A RESULT, THE VEHICLE FREE WHEELED ESPECIALLY PICKING UP SPEED GOING DOWN HILL. *JB UPDATED 12/13/2017 *LN UPDATED 7/12/18*JB *TR

  • Filed Jul 2015

    TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING AT 80 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. MA 10/5

  • Filed Jul 2015

    ON 01/14/2015 I WENT TO FUEL UP AT GAS STATION THE GAS GAUGE WAS SHOWING EMPTY. I STARTED TO PUT FUEL IN MY TRUCK AND IT SPILLED OUT ALL OVER THE TRUCK AND GROUND. I TRIED TO PUT FUEL IN IT AGAIN AND THE SAME THING HAPPENED. THE TRUCK TOOK ONLY $1.72 IN FUEL. I THEN TOOK IT TO THE DEALER SHIP WHERE I BOUGHT THE TRUCK. I EXPLAINED WHAT HAPPENED THEY RAN TEST ON IT. REPAIR THE CHECK BALL IN TANK WAS STICKING. THEY ORDERED A HOLE NEW TANK AND REPLACED TANK TRANSFER FUEL PUMP ALSO INSTALLED A NEW FILLER NECK, FLAPPER WAS STICKING ALSO AND REPLACED TUBE ASSEMBLY ## VIN PASSED ## DODGE RAM 2500 2013 ## THE CONSUMER STATED WHEN HE OPENED THE PASSENGER SIDE FRONT DOOR, THE MOLDING FROM THE TOP OF THE DOOR FELL OFF. THE MOLDING THEN FELL OFF THE DRIVER SIDE, TOO. THE CONSUMER REFERENCED RECALL # 14V635000. HE BELIEVED HIS MAKE, MODEL AND YEAR SHOULD HAVE BEEN INCLUDED.

  • Filed May 2015

    TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/28/15*CN

  • Filed Feb 2015

    TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• Exterior Lighting4

  • Filed Sep 2023

    hi beam, low beam, both sides flicker, go off, then come on. Driver's side (low and hi beam) is now permanently off even after having a repair shop fix them.

  • Filed Feb 2020

    THE HEADLIGHTS HAVE WATER IN THEM. THE SEAL IS BAD.

  • Filed Aug 2016

    WIPERS FUNCTION WHEN NOT TURNED ON, LIGHTS FLICKER ON & OFF WHEN ON HIGH BEAM, HIGH BEAMS WON'T COME ON AT ALL, TRACTION CONTROL INDICATOR GOES ON & OFF WHILE DRIVING, RADIO DISPLAY WILL NOT TURN ON & WE ARE UNABLE TO CHANGE RADIO STATIONS, A/C WILL NOT BLOW AT SELECTED SPEED, TURN SIGNALS ARE NOT FUNCTIONING WHEN TURNED ON. ALL ABOVE WHILE DRIVING OR IDLING, HIGHWAY & CITY TRAVELS.

  • Filed Jan 2015

    UPON OPENING THE BACK DOOR OF THE TRUCK AFTER A HEAVY RAIN, WE NOTICED THE SEAT AND CARPET WERE WET. THE UNDER SEAT STORAGE COMPARTMENT HAD AN INCH OF WATER. WE ASSUMED THE DOOR HADN'T BEEN CLOSED COMPLETELY, UNTIL IT HAPPENED AGAIN WHEN NOBODY HAD OPENED THE DOOR. WE ASSUMED IT WAS A LEAK AROUND THE WINDOW OR DOOR SEALS AND MADE AN APPOINTMENT WITH THE DEALER. WHEN WE ARRIVED WE WERE TOLD IT WAS ACTUALLY A LEAK FROM THE REAR BRAKE CAB LIGHT AND "IT HAPPENS ALL THE TIME ON MANY MODELS. WE DON'T KNOW WHY RAM WON'T FIX IT. " *TR

• Wheels3

  • Filed Feb 2017

    WHILE TRAVELING ON THE INTERSTATE NORTH OF NEW YORK CITY, THE TRUCK BEGAN TO SHAKE VIOLENTLY AFTER HITTING A BUMP IN THE ROAD. THE ROAD WAS DRY, SUNNY CONDITIONS AND MODERATE TRAFFIC TRAVELING ABOUT 65MPH. THIS WAS THE SECOND TIME IT HAPPENED AND THE FIRST AFTER PERFORMING WORK ABOUT 2 THOUSAND MILES EARLIER. THE WORK INCLUDED, REPLACE FRONT BRAKE PADS, CALIPERS AND ROTORS AFTER DEALER DISCOVERED POSSIBLE STICKY NOT FROZEN LEFT FRONT CALIPER. REPLACING LEFT AND RIGHT SIDE UPPER AND LOWER BALL JOINTS ALL FOUND TO BE IN TOLERANCE BUT DEALER CONVINCED WARRANTY COMPANY THAT THEY SHOULD BE REPLACED. 4 WHEEL COMPUTER ALIGNMENT. FRONT END APPEARED TO BE IN NEAR NEW CONDITION AS THE ORIGINAL MILEAGE WAS JUST OVER 30K. THE TRUCK HAD NO SIGNS OR SYMPTOMS FOR OUT OF BALANCE WHEELS OR TIRES, SHOCKS, SPRINGS OR STEERING STABILIZER. THERE WAS NEVER EXCESSIVE PLAY IN THE STEERING. THE WARRANTY COVERED APPROXIMATELY $1100 OF THE TOTAL THAT WAS OVER $2300. THE CONDITION REOCCURRED LESS THAN 2000 MILES AFTER THE WORK WAS COMPLETED. THIS IS INDICATIVE OF A DESIGN FLAW WITH THE SIZE OF COMPONENTS USED IN THE CONTROL ARMS. THE CONTROL ARMS FAIL TO STABILIZE THE FRONT END AFTER HITTING A BUMP ON ONE SIDE. THE ARMS ACTUALLY ACT AS SPRINGS COUNTERACTING FORCES WHICH CAUSE THE FRONT AXLE TO SHAKE VIOLENTLY UNTIL VEHICLE SPEED DROPS TO BELOW 20 MILES AN HOUR AS THE ENERGY DISSIPATES. CHRYSLER, SPECIFICALLY THE LOCAL DEALERS HAVE SUGGESTED UNEVEN TIRE PRESSURES AND EVERYTHING ELSE THAT WAS REPLACED EARLIER. THIS PROBLEM IS INHERENT TO THIS VEHICLE'S DESIGN AND THE USE OF LESS THAN REQUIRED SIZE OF COMPONENTS.

  • Filed Nov 2016

    DRIVING ON THE MA ROUTE 128 S HIGHWAY AROUND 65-70 MPH, I HIT A POTHOLE ON THE LEFT SIDE OF THE TRAVEL LANE. THE TRUCK STARTED TO SHAKE VIOLENTLY AS DESCRIBED WITH A DEATH WOBBLE. THE VIOLENT SHAKING DID NOT STOP AFTER APPLYING THE BRAKES TO SLOW THROUGH ABOUT 35-40 MPH. IT FELT AS IF ALL 4 TIRES BLEW SIMULTANEOUSLY. NO OBVIOUS DAMAGE WAS OBSERVED ONCE STOPPED. THIS TRUCK HAS LESS THAN 33900 MILES AT THE TIME OF THE INCIDENT. THE STEERING FEELS OTHERWISE TIGHT AND RESPONSIVE, THE TIRES AND WHEELS ARE STOCK AND ARE WEARING EVENLY. THIS IS A VERY DANGEROUS CONDITION THAT AFFECTS THE SAFETY OF OPERATOR, OCCUPANTS AND OTHER DRIVERS NEAR AN UNCONTROLLABLE VEHICLE. THE INTERNET SOURCES ARE WIDELY AWARE OF THE CONDITION WITH NO CLEAR SOLUTION TO THE PROBLEM. MANY PEOPLE IDENTIFY EQUIPMENT INCLUDING SHOCKS, BALL JOINTS, STEERING BOXES, TIE RODS AND ENDS AND STEERING DAMPERS AND UNBALANCED TIRES. SOME CONSUMERS INDICATE THAT EVEN WITH ENTIRE FRONT ENDS BEING REPLACED THE PROBLEM CONTINUED. THIS INDICATES A DESIGN PROBLEM TO ME.

  • Filed Jan 2016

    MY NEW RAM 2500 HD TRUCK HAS "DEATH WOBBLE". WHEN AT HIGHWAY SPEEDS WHEN YOU HIT A BUMP IN THE ROAD JUST RIGHT THE FRONT END VIOLENTLY SHAKES OUT OF CONTROL UNTIL YOU ALMOST COME TO A COMPLETE STOP. IT SHAKES SO HARD I CAN'T BELIEVE YOU DON'T HAVE TO REBUILD THE FRONT END EVERY TIME IT HAPPENS. IT HAS BEEN TO THE DEALER 5 TIMES TO BE REPAIRED AND THE PROBLEM STILL PERSISTS. I WAS TOLD BY THE NEW SERVICE MANAGER AT THE DEALERSHIP I PURCHASED THE TRUCK FROM THAT THE PROBLEM COULD NOT BE 100% FIXED AND THAT IT WILL ALWAYS COME BACK. AND THAT I'M LUCKY THAT IT HAS ONLY HAPPENED A COUPLE TIMES A YEAR. THIS HAS BEEN A VERY DANGEROUS, AGGRAVATING, WASTE OF TIME DEALING WITH SUCH A DANGEROUS ISSUE THEY SEEM TO NOT TAKE VERY SERIOUSLY. IT HAS BEEN HAPPENING SINCE ABOUT MARCH 2014 AND THE LAST TIME IT HAPPENED WAS JAN 9TH 2016.

• Electronic Stability Control (esc)2

  • Filed Jan 2020

    THE ESC INDICATOR CAME ON AND WON'T GO OUT

  • Filed Jun 2014

    DURING NORMAL DRIVING WHEN TURNING OR CHANGING LANES AND TRYING TO ACCELERATE RAPIDLY TO MERGE INTO MOVING TRAFFIC, THE TRUCK WILL STOP RESPONDING VIA ACCELERATOR COMPLETELY. THE TRACTION CONTROL IS ON, BUT NOT ACTIVE DURING THIS EFFECT. BASICALLY ANYTIME I ACCELERATE RAPIDLY FROM A STOP THE TRUCK DOES NOT RESPOND AND LEAVES ME DEAD IN THE WATER. *TR

• Seat Belts2

  2 involved a crash

  • Filed Apr 2016

    TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. IN ADDITION, THE AIR BAGS DID NOT DEPLOY, THE ELECTRICAL SYSTEM DID NOT SHUT DOWN, AND THE SEAT BELTS DID NOT RETRACT. PRIOR TO THE ACCIDENT, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER A DETERMINATION HAD NOT BEEN ESTABLISHED WHETHER THE VEHICLE WAS DESTROYED OR NOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM PAIN IN THE SHOULDER, KNEE, ANKLE, AND NECK. THE FAILURE MILEAGE WAS 29,000.

  • Filed Dec 2014

    HIT A DEER AND SIDE CURTAIN AIRBAGS DEPLOYED. AFTER INCIDENT OCCURRED SEATBELT WOULD NOT RELEASE, POLICE HAD ALSO ATTEMPTED TO RELEASE SEATBELT BUT HAD TO END UP CUTTING THE BELT TO GET MY HUSBAND OUT OF THE VEHICLE.

• Hydraulic1

  • Filed May 2018

    TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE THE VEHICLE WAS REVERSING OUT OF THE GARAGE, THE REAR WHEELS SUDDENLY SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED (AFTER THE REAR WHEELS WERE REMOVED) THAT THE EMERGENCY BRAKE PADS HAD DETACHED AND FELL INTO THE REAR AXLE. THE BRAKE PADS WERE REMOVED, BUT WERE NOT REPLACED. AFTER CONTACTING THE LOCAL DEALER (DON CHRYSLER/DODGE IN CADILLAC, MI), THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON AMONG THIS MODEL VEHICLE AND OCCURRED DUE TO LACK OF USE OF THE EMERGENCY BRAKES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.

• Other1

  • Filed Dec 2017

    NOTICED A FAINT SCENT OF DIESEL COMING FROM THE TRUCK, YET DID NOT SEE ANY LEAKS ON THE PAVEMENT. DROVE TRUCK APPROXIMATELY 25 MILES AND NOTICED LEAKING FUEL ON THE PAVEMENT. LOOKED FROM UNDER THE ENGINE COMPARTMENT AND FROM THE HOOD AREA AT THE FUEL FILTER AREA - STARTS THE ENGINE AND DIESEL FUEL SHOT OUT LIKE A SPRINKLER SYSTEM.

• Interior Lighting1

  • Filed Sep 2013

    A FEW DAYS AFTER PURCHASING THE TRUCK I NOTICED ONE OF THE CEILING COURTESY / MAP LIGHTS WAS NOT WORKING AND THE NEXT TIME IT CAME ON IT WOULD BE ON AT HALF POWER. IT EITHER DOESN'T COME ON OR COMES ON AT HALF POWER. I VISITED THE DEALERSHIP SEVERAL TIMES FOR THEM TO TRY AND LOCATE A NEW MAP LIGHT. THE DEALER AFTER SEVERAL TRIPS TOLD ME THEY COULDN'T FIND THE NEEDED PARTS AND DIDN'T KNOW WHAT ELSE TO TELL ME. I HAVE CONTACTED RAM CUSTOMER SERVICE NUMEROUS TIMES AS WELL AS THE BBB OVER THE PAST 6 MONTHS CONCERNING THIS PROBLEM. RAM CUSTOMER SERVICE STATES THERE ARE NO PARTS AVAILABLE TO REPAIR MY 2013 2500 RAM TRUCK WHICH COST $60,000 AND THEY DON'T KNOW WHEN ANY PARTS WILL BECOME AVAILABLE. ONE OF MY CONCERNS IS THIS LIGHT MUST HAVE A ELECTRICAL SHORT OF SOME SORT EITHER IN WIRING OR THE LIGHT ITSELF THEREFORE MAY BE A FIRE HAZARD. RAM APPEARS TO CARE LESS. *JS

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.