2011 Ram 2500

What owners should know

Covers 2010–2012 · 6.7L Cummins diesel and 5.7L Hemi V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2011 Ram 2500. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Left tie rod can break

  Dealer (recall)

  Signs: Loose or wandering steering, clunks, or play in the steering linkage.

  Fix: Covered by Chrysler recalls. Many owners also upgrade to a heavy-duty tie rod and drag link.

  May be covered free by recall 13V529000. Check the VIN at nhtsa.gov/recalls.

  Shop: heavy duty tie rod drag link▶ How-to videos

• 6.7L Cummins turbo actuator failure

  Moderate DIY

  Signs: Low power, boost control codes such as P00AF.

  Fix: Replace or recalibrate the turbo actuator. Cleaning soot from the turbo vanes sometimes helps.

  Shop: 6.7 Cummins turbo actuator▶ How-to videos

• 6.7L Cummins EGR and DPF problems

  Best left to a shop

  Signs: Frequent exhaust cleaning cycles, EGR codes, low power.

  Fix: Clean or replace the EGR valve, and have the DPF cleaned or replaced. Highway driving helps the DPF clean itself.

  Shop: 6.7 Cummins EGR valve▶ How-to videos

• Diesel fuel heater fire risk

  Dealer (recall)

  Signs: Often no warning.

  Fix: Covered by a Chrysler recall for the fuel heater's electrical connectors.

  May be covered free by recall 14V635000. Check the VIN at nhtsa.gov/recalls.

• 5.7L Hemi exhaust ticking

  Hard DIY

  Signs: Ticking that's loudest on a cold start and fades as the engine warms up.

  Fix: Usually broken exhaust manifold bolts. Replace the bolts and gasket. A tick that stays when warm can be a lifter, which needs a shop.

  Shop: 5.7 Hemi exhaust manifold bolts▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Power Train:Automatic Transmission:Lever And Linkage:Column Shift

  Dec 2017 · #17V821000

  Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

  Risk and fix

  Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

  Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

• Engine And Engine Cooling:Engine:Diesel

  Oct 2014 · #14V635000

  Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

  Risk and fix

  Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

  Fix: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

• Steering:Linkages:Tie Rod Assembly

  Nov 2013 · #13V529000

  Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

  Risk and fix

  Risk: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

  Fix: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

• Steering:Linkages:Tie Rod Assembly

  Jul 2011 · #11V350000

  CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

  Risk and fix

  Risk: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

  Fix: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Steering210

  3 involved a crash

  • Filed Nov 2024

    The steering became uncontrollable and wobbled so violently I could not keep my hands on the wheel. It will be open for inspection at any time. The safety of all other road users and pedestrians were put in grave danger. Due to the complete loss of steering control. This has happened to other ram owners I have talked with as well. The problem was addressed by my local mechanic. He recommended replacing the entire front end steering and suspension components I agreed he did the work, he did the work. I also replaced all four tires with new and had them balanced. Within 2 weeks this death wobble happened. There are no warning lamps for this problem.

  • Filed Mar 2024

    Yesterday, 3/22/2024, I was driving northbound on I-15, fat left lane, approx. 80 mph/posted highway speed. Suddenly lost steering control on my 2011 Dodge Ram 2500 Cummins diesel truck. Front end/tires began vibrating, all steering control lost, truck veered to the right across 3 lanes of traffic and off into the dirt/sage brush to the right of the highway. It almost rolled over, but I was able to slow it to a stop. My dogs & I could have been killed. I turned the truck off for a few minutes, then re-started the ignition. Was mid-trip with no other transportation option, so I drove the rest of the way at much slower speeds, was able to get the truck to our home. I am still shaken from what could have happened to me and our family. I have dash cam video of this incident.

  • Filed Jan 2021

    TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH AND MAKING A LEFT TURN, THE BRAKING SYSTEM MALFUNCTIONED AND THE VEHICLE WOULD NOT IMMEDIATELY SLOW DOWN. ADDITIONALLY, THE POWER STEERING FAILED CAUSING THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON FOUR SEPARATE OCCASIONS AND OCCURRED WHILE THE RPM WAS BELOW 700 RPM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A DEALER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.*DT FAILURE OCCURRED AFTER BRAKING AND GOING ABOUT 20 MPH AFTER THE RPM'S DROP TO ABOUT 700.*JB

  • Filed Aug 2020

    DEATH WOBBLE AT INTERSTATE 70MPH SPEEDS, NO CONTROL UNTIL SPEED DROPS TO 30. HAS HAPPENED 5 TIMES.-FIRST TIME FEB 2019 WITH ABOUT 55K MILES. LAST TIME WAS AUG 2020 WITH LESS THAN 60K MILES. HAVE SPENT CONSIDERABLE TIME ND MONEY TO NO AVAIL. CONDITION IS EXTREMELY DANGEROUS AS IT HAPPENS WITH NO WARNING AND IS ALARMINGLY VIOLENT. THIS NEEDS TO BE RECALLED AND FIXED OR SENT TO THE SALVAGE YARD

  • Filed Mar 2020

    THE TRUCK IS MAKING NOISES EVERY TIME YOU TURN THE WHEEL, IT IS VERY STIFF, AND THERE IS A LEAK.

  • Showing the 5 most recent of 210.
• Suspension37

  2 involved a crash

  • Filed Oct 2017

    DEATH WOBBLE - I WAS DRIVING IN HEAVY TRAFFIC ON A 4 LANE HIGHWAY. I DROVE OVER A BRIDGE EXPANSION JOINT AND SUDDENLY THE TRUCK BEGAN SHAKING VIOLENTLY. I COULD NOT STEER. I COULD NOT BRAKE. WE NEARLY COLLIDED WITH A HIGHWAY DIVIDER AND OTHER VEHICLES. I HAD TO COAST DOWN TO 30 MPH OR SO WHEN IT RESOLVED ITSELF.

  • Filed Dec 2016

    TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A POP SOUND FROM THE FRONT END OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER SIDE TIE ROD WAS FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED PER A MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED LAST YEAR PER THE MANUFACTURER'S (N49) RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 174,650.

  • Filed Dec 2016

    TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DROVE OVER A BUMP AND THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE VIBRATED AND BECAME VERY UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STABILIZATION BAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

  • Filed Sep 2016

    WHILE DRIVING EITHER PULLING OUR 30FT 5TH WHEEL OR WHILE NOT TOWING, HIT ROUGH SPOT IN ROAD TRUCK SHAKES VIOLENTLY AND IS HARD TO CONTROL EVEN BRAKING! HAS BEEN SERVICED IN MAY 2016 AND CHANGED TORQUESTIONS BAR. SAME SCENARIO HAS CONTINUED FOR 3 MONTHS ONLY MORE OFTEN. SUPPOSEDLY WAS FIXED BEFORE 2 1/2 MONTHS TRIP TO AK, BC & YT. BACK AGAIN FOR SAME SCENARIO AS IT OCCURS MORE OFTEN! TRUCK IS ALWAYS IN MOTION AND BETWEEN 45 & 65MPH WHEN THIS OCCURS BOTH COUNTRY ROADS AND FREEWAY/HIGHWAY! THIS IS A SERIOUS UNCONTROLLABLE SCENARIO THAT COULD CAUSE ACCIDENT FOR DRIVER AND OTHER CARS ON THE ROAD WHEN THIS HAPPENS. EUGENE, OR

  • Filed Jun 2016

    TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT RECEIVED A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE REMEDY DID NOT PROVIDE A SOLUTION. THE CONTACT STATED THAT THERE WAS AN EXTENSIVE WOBBLE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME WHERE IT WAS INDICATED THAT THE PARTS NEEDED TO BE REPLACED AGAIN. THE DEALER REPLACED THE FRONT TIE RODS, BUT THE FAILURE RECURRED. THE VEHICLE WAS UNABLE TO BE DRIVEN OVER 45 MPH. THE VEHICLE CONTINUED TO WOBBLE IN THE FRONT, WHICH WAS EXTREMELY UNSAFE WHILE DRIVING AT HIGHWAY SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE EACH TIME AND PROVIDED NO SOLUTION TO THE DEALER TO ADDRESS THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

  • Showing the 5 most recent of 37.
• Engine29

  2 involved a fire

  • Filed Sep 2026

    Vehicle was parked and turned off for 4 days. Spontaneously combusted from the engine bay. Local fire department extinguished. No open recalls found, indicating an un-fused component failure.

  • Filed Aug 2024

    Warped head / blown head gasket

  • Filed Nov 2022

    Some electrical components became inoperative in the quick minute. Fuel pump was running continuedly till the battery was drained. Mechanic, I had used before told me that the TIPM Module was defective and needed replaced. Truck just before the battery died was that not all Eletronic's were working. Interior lights, horn, cruise control, FOBs not responding to the vehicle. Mechanic stated that the TPIM did need to be replaced. Contacted dealership were purchased and they told me that there have been recalls out on this particular part. I know that from 2009 to 2017 there have been several models that were impacted by this part being defective. I do have the invoice from the mechanic that took care of replacing the TIPM module.

  • Filed Aug 2020

    THERE ARE TWO ISSUES AT HAND HERE. ONE IS THE FUEL PUMP FUSE/RELAY. IT WENT OUT BUT CANT BE FIXED WITHOUT REPLACING THE ENTIRE FUSE BOX AS IT IS INTERNALLY WITHIN FUSE BOX. I DID A BYPASS AND REPLACED FUEL PUMP, BUT I STILL HAVE CODES RELATED TO FUEL SYSTEM HAVING A LEAK. WHEN THIS ISSUE HAPPENED, MY WIFE WAS LEFT STRANDED AS THE TRUCK WOULDN'T TURN ON. ALSO, ON A DIFFERENT NOTE, I NOTICED MY TRAILER BRAKE LIGHT COMING ON SAYING IT IS DISABLE AND FLASHES ON AND OFF AS I AM DRIVING. NOT SURE IF THIS IS RELATED TO THE ELECTRICAL ASPECT OF IT. THE OTHER WAS ON ENGINE. I HAVE A 2011 RAM 2500 5.7 4X4. IT STARTED WITH HAVING A CYLINDER 1 MISFIRE. I REPLACED SPARK PLUGS AND COILS. STILL HAD ISSUE AND AFTER SOME RESEARCH, I FOUND OUT THAT THE VALVE STEM/SPRING IN ENGINE HEAD BREAK AND CAUSE THE LIFTERS AND CAMSHAFT TO RUB AND RELEASE METAL SHAVINGS THROUGH OUT ENGINE. WHILE THIS WAS MESSED UP, I WOULD NOTICE THE TRUCK WOULD SHAKE VERY HARD AS I APPROACHED A CERTAIN SPEED LIMIT. I TOOK TRUCK TO DODGE DEALERSHIP TO VERIFY RESEARCH AND IT WAS CONFIRMED. I WAS TOLD I NEEDED A NEW ENGINE. SO I REPLACED ENGINE. TOTAL BILL WAS OVER 7500 FOR PARTS AND LABOR.

  • Filed Jun 2020

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE RESIDENCE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO STERLING CHRYSLER JEEP DODGE RAM LOCATED AT 5504 I-49 FRONTAGE RD, OPELOUSAS, LA 70570, (337) 942-1241, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.

  • Showing the 5 most recent of 29.
• Electrical System24

  3 involved a fire

  • Filed Sep 2026

    Vehicle was parked and turned off for 4 days. Spontaneously combusted from the engine bay. Local fire department extinguished. No open recalls found, indicating an un-fused component failure.

  • Filed Jun 2025

    Approximatly 6 years ago My TIPM failed on my 2011 dodge ram 2500. It was not under warrenty so I replaced it myself not knowing this was an ongoing problem with dodge products. My TIPM is again failing. What can be done with it? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Nov 2022

    Some electrical components became inoperative in the quick minute. Fuel pump was running continuedly till the battery was drained. Mechanic, I had used before told me that the TIPM Module was defective and needed replaced. Truck just before the battery died was that not all Eletronic's were working. Interior lights, horn, cruise control, FOBs not responding to the vehicle. Mechanic stated that the TPIM did need to be replaced. Contacted dealership were purchased and they told me that there have been recalls out on this particular part. I know that from 2009 to 2017 there have been several models that were impacted by this part being defective. I do have the invoice from the mechanic that took care of replacing the TIPM module.

  • Filed Feb 2022

    Driving on the highway doing about 100km per hour and the truck shut off. No noise or anything it just died, no steering etc. luckily I was able to slow down and safely get to the side of the road. Put in park and it started up again fine. A few weeks later the same thing happened while drive 60km per hour. I took it home and appears the key is able to shake loose while in the run position; if you hit a bump etc it’s enough to cause the truck to shut off. I brought it to the dealer and told them and they knew exactly what the issue was; have to replace the ignition and get new keys- approximately a $1000 repair im told. They also said they do 4-5 of these repairs a week. I asked if it’s a recall item and they said no. I was shocked as it was very frightening when the truck shut off on the highway and not having full control of the vehicle. It was dangerous and I have not driven the truck since; have been 5 weeks waiting on the new ignition to come in. I also have a 2012 dodge 3500 diesel and it did the same thing this week. While driving it shut off. So I have 2 of these truck with the same issue; I’m told it’s a common issue with the trucks, but it’s not a recall? Seems like a huge safety concern to me. If I had been involved in an accident due to this issue I’m Sure we would be looking at a whole other issue.

  • Filed Sep 2020

    WHILE OPERATING THE VEHICLE ON A CITY STREET, HIGHWAY, AND OFF ROAD; ON BOTH A ROUGH PAVED ROADS AND WHILE RUNNING OVER BUMPS IN THE ROAD, THE VEHICLE EXPERIENCED SUDDEN LOSS OF POWER (ENGINE AND ALL POWERED ACCESSORIES) AFFECTING THE VEHICLE'S ENGINE, POWER STEERING AND BRAKING. FORTUNATELY, NO ACCIDENTS OR OTHER EVENTS HAVE OCCURRED WHEN I WAS OPERATING THE VEHICLE DURING THIS SUDDEN LOSS OF POWER. WHILE THE VEHICLE WAS POWERLESS, IN MOTION, THE VEHICLE HAD TO BE PLACED INTO NEUTRAL AND THE ENGINE RESTARTED BEFORE REGAINING ENGINE AND ACCESSORY POWER. THIS IS NOT THE FIRST OCCURRENCE AND HAS HAPPENED NUMEROUS TIMES SINCE PURCHASING THE VEHICLE USED IN 2015. I HAVE REPLICATED THE LOSS OF ENGINE POWER WHILE PARKED WITH THE ENGINE RUNNING: BY SLIGHTLY MOVING THE VEHICLE'S IGNITION KEY FOB WHILE ATTACHED TO THE WIRELESS IGNITION NODE (WIN) MODULE, THIS CAUSED THE VEHICLE'S ENGINE AND ACCESSORIES TO SHUTOFF. WHILE RESEARCHING A SOLUTION TO THE PROBLEM, I FOUND NUMEROUS COMMENTS ON VEHICLE FORUMS AND CHATROOMS, AS WELL AS IN YOUTUBE VIDEOS RELATING TO ISSUES PROBLEMS WITH DEFECTIVE WINS THAT NEEDED TO BE REPLACED AND THE VEHICLE BE REPROGRAMMED. IN MY OPINION, MOPAR HAS KNOWN, OR SHOULD HAVE KNOWN ABOUT THE ISSUES WITH THE WIN AND THE VEHICLE'S SUDDEN LOSS OF POWER WHILE THE VEHICLE IS IN MOTION. LOSS OF POWER EVENTS LIKE I AND OTHERS HAVE EXPERIENCE HAS THE POTENTIAL FOR CAUSING A SERIOUS ACCIDENT RESULTING IN DEATH OF SERIOUS BODILY INJURY.

  • Showing the 5 most recent of 24.
• Fuel/Propulsion System17

  • Filed Nov 2022

    Some electrical components became inoperative in the quick minute. Fuel pump was running continuedly till the battery was drained. Mechanic, I had used before told me that the TIPM Module was defective and needed replaced. Truck just before the battery died was that not all Eletronic's were working. Interior lights, horn, cruise control, FOBs not responding to the vehicle. Mechanic stated that the TPIM did need to be replaced. Contacted dealership were purchased and they told me that there have been recalls out on this particular part. I know that from 2009 to 2017 there have been several models that were impacted by this part being defective. I do have the invoice from the mechanic that took care of replacing the TIPM module.

  • Filed Aug 2020

    THERE ARE TWO ISSUES AT HAND HERE. ONE IS THE FUEL PUMP FUSE/RELAY. IT WENT OUT BUT CANT BE FIXED WITHOUT REPLACING THE ENTIRE FUSE BOX AS IT IS INTERNALLY WITHIN FUSE BOX. I DID A BYPASS AND REPLACED FUEL PUMP, BUT I STILL HAVE CODES RELATED TO FUEL SYSTEM HAVING A LEAK. WHEN THIS ISSUE HAPPENED, MY WIFE WAS LEFT STRANDED AS THE TRUCK WOULDN'T TURN ON. ALSO, ON A DIFFERENT NOTE, I NOTICED MY TRAILER BRAKE LIGHT COMING ON SAYING IT IS DISABLE AND FLASHES ON AND OFF AS I AM DRIVING. NOT SURE IF THIS IS RELATED TO THE ELECTRICAL ASPECT OF IT. THE OTHER WAS ON ENGINE. I HAVE A 2011 RAM 2500 5.7 4X4. IT STARTED WITH HAVING A CYLINDER 1 MISFIRE. I REPLACED SPARK PLUGS AND COILS. STILL HAD ISSUE AND AFTER SOME RESEARCH, I FOUND OUT THAT THE VALVE STEM/SPRING IN ENGINE HEAD BREAK AND CAUSE THE LIFTERS AND CAMSHAFT TO RUB AND RELEASE METAL SHAVINGS THROUGH OUT ENGINE. WHILE THIS WAS MESSED UP, I WOULD NOTICE THE TRUCK WOULD SHAKE VERY HARD AS I APPROACHED A CERTAIN SPEED LIMIT. I TOOK TRUCK TO DODGE DEALERSHIP TO VERIFY RESEARCH AND IT WAS CONFIRMED. I WAS TOLD I NEEDED A NEW ENGINE. SO I REPLACED ENGINE. TOTAL BILL WAS OVER 7500 FOR PARTS AND LABOR.

  • Filed Jan 2019

    THE EMISSIONS CHECK ENGINE LIGHT CAME ON AND WAS DIAGNOSED AS A OVERLAY WIRING HARNESS THAT WAS FAULTY AND NEEDED TO BE UPGRADED. THIS VEHICLE ONLY HAS 67000 MILES ON IT AND THIS ITEM HELPS CONTROL THE DIESELS EMISIONES. IT SHOULD BE COVERED BY THE FACTORY FOR THE 100,000 MILES AS STATED. UPON CONTACTING FCA THEY REFUSED TO HELP IN ANY WAY TO COVER COST OF REPAIRS. THIS REPAIR IS HAPPENING ON MULTIPLE DIESEL RAMS . I ONLY ASK THAT FCA BE HELD RESPONSIBILITY FOR VEHICLES THAT PRODUCE AND SELL

  • Filed Dec 2017

    WHEN I STOP AT TRAFFIC LIGHT/STOP SIGN DIESEL FUMES COME THROUGH THE VENTS AND INTO THE CAB. FUMES ARE VERY STRONG. THIS ALL STARTED THE FIRST YEAR I OWNED THE TRUCK BACK IN 2011 (BOUGHT NEW). ONCE YOU TAKE OFF DOWN THE ROAD WITH WINDOWS OPEN FUMES CLEAR OUT BUT COME BACK WHEN YOU STOP.

  • Filed Nov 2017

    I BECAME AWARE THAT THE TIPM MODULE IS DEFECTIVE. I NOTIFIED DODGE ON THIS PROBLEM AND EVEN REQUESTED ASSISTANCE ON REPAIR. ON 11/03/17, WAS TOLD DODGE DENIED CLAIM. IN MY OPINION THIS MAY BE A SAFETY CONCERN, SINCE THE TIPM MODULE CONTROLS FUEL SYSTEM, AIR BAG DEPLOYMENT, WIPER OPERATIONS AND A FEW OTHER SYSTEMS. I'VE NOTICED ON THE INTERNET FROM DOSGE FORUMS THAT ALOT OF DODGE AND CHRYSLER OWNERS ALSO HAD ISSUSES WITH THE TIPM MODULE. I WAS QUOTED FOR REPAIRS AROUND $1200.00 .

  • Showing the 5 most recent of 17.
• Power Train16

  2 involved a fire

  • Filed Aug 2024

    Warped head / blown head gasket

  • Filed Apr 2021

    TRANSFER CASE EXPLODED WHILE DRIVING DOWN THE ROAD

  • Filed Nov 2019

    TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING 65 MPH, THE VEHICLE TURNED OFF AND RESTARTED INDEPENDENTLY. THE CONTACT WAS CONCERNED FOR HIS SAFETY. ADDITIONALLY, WHILE THE VEHICLE WAS PARKED ON SEVERAL OCCASIONS, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES RECURRED ONCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. *DT*JB

  • Filed Jan 2019

    SEVERAL MANIFOLD BOLTS BROKE OFF CAUSING EXHAUST TO LEAK EARLY. POTENTIAL HAZARD TO THE VEHICLE OCCUPANTS DEPENDING ON HOW BAD THE LEAK IS, NOT TO MENTION THE ENVIRONMENTAL IMPACT. VERY KNOWN AND COMMON ISSUE BUT FCA WILL ONLY ADDRESS IF THE VEHICLE IS WITHIN THE POWERTRAIN WARRANTY PERIOD. VEHICLE IS 7 YEARS OLD BUT ONLY HAS 37,000 MILES.

  • Filed Aug 2018

    NHTSA RECALL 17V-821 THIS VEHICLE BEING OFFERED FOR SALE WITH CLEAN HISTORY/CARFAX REPORT. RECALL NOT COMPLETED. DEALER: AUTONATION DODGE RAM ARAPAHOE 10743 EAST ARAPAHOE RD., ENGLEWOOD, CO 80112 866 331-0726

  • Showing the 5 most recent of 16.
• Engine And Engine Cooling11

  1 involved a fire

  • Filed Sep 2019

    WHEN THE VEHICLE'S ENGINE IS RUNNING, IF THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) IS MOVED IN ANY SLIGHT MOVEMENT, THE ENGINE WILL IMMEDIATELY SHUT OFF. IT APPEARS THE FIX IS TO REPLACE THE WIRELESS IGNITION NODE (WIN) MODULE, SIMILAR TO OTHER SAFETY RECALLS ISSUED FOR OTHER DODGE/CHRYSLER MODELS. THE VEHICLE WILL SHUT OFF EVERY DAY NOW AND HAS EVEN SHUT OFF WHILE DRIVING ON THE INTERSTATE. WE HAD TO TRY TO SAFELY PULL TO THE SIDE OF THE INTERSTATE AND RESTART THE VEHICLE.

  • Filed Dec 2016

    TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT STATED THAT THE BOLTS THAT ATTACHED THE EXHAUST MANIFOLD TO THE VEHICLE HAD FRACTURED. AS A RESULT, THE EXHAUST MANIFOLD DETACHED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BOLTS NEEDED TO BE REPLACED, AND THE EXHAUST MANIFOLD MAY NEED TO BE REPLACED AS WELL. THIS WOULD NOT BE DETERMINED UNTIL THE REPLACEMENT OF THE BOLTS WAS COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT DUE TO THE FACT THAT A PLOW WAS PLACED ON THE TRUCK, THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. ...UPDATED 03/13/17 *BF *CN

  • Filed Jun 2015

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/31/15*CN THE CONSUMER STATED THE DEALER CONTINUOUSLY STALLED ON COMPLETING THE REPAIRS. UPDATED 10/14/15*JS

  • Filed May 2015

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE EXHAUST TAIL PIPE HAD EXCESSIVE RUST AND WAS SEPARATED FROM THE MUFFLER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THERE WAS EXCESSIVE RUST AND THE TAIL PIPE NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE'S SPRAY ON BED LINER CONTAINED BUBBLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

  • Filed May 2015

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/18/15*CN THE CONSUMER STATED THE VEHICLE WAS FINALLY REPAIRED. UPDATED 06/25/15*JB

  • Showing the 5 most recent of 11.
• Service Brakes10

  • Filed Jan 2021

    TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH AND MAKING A LEFT TURN, THE BRAKING SYSTEM MALFUNCTIONED AND THE VEHICLE WOULD NOT IMMEDIATELY SLOW DOWN. ADDITIONALLY, THE POWER STEERING FAILED CAUSING THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON FOUR SEPARATE OCCASIONS AND OCCURRED WHILE THE RPM WAS BELOW 700 RPM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A DEALER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.*DT FAILURE OCCURRED AFTER BRAKING AND GOING ABOUT 20 MPH AFTER THE RPM'S DROP TO ABOUT 700.*JB

  • Filed Dec 2018

    INTEGRATED TRAILER BRAKE SYSTEM FAILED AND WILL NOT READ ANY TRAILER WHEN CONNECTED. STATES 'TRAILER DISCONNECTED'

  • Filed Jun 2016

    WHILE MAKING A TURN AND APPLYING THE BRAKE PEDAL, COMPLETE LOSS OF POWER STEERING CAUSING VEHICLE TO CROSS CENTER LINE OF ROADWAY AND DRIVE INTO ONCOMING TRAFFIC. BRAKE PEDAL ALSO EXTREMELY HARD TO PRESS (POSSIBLY LOSS OF POWER BRAKING AT THE SAME TIME). STEERING RETURNING TO NORMAL SEVERAL SECONDS AFTER RELEASING THE BRAKE PEDAL. THIS HAPPENED MULTIPLE TIMES TODAY, WITH SHUTTING THE VEHICLE OFF COMPLETELY BETWEEN OCCURRENCES OF THIS FAILURE.

  • Filed Mar 2016

    I AM HAVING PROBLEMS WITH THE FACTORY INSTALLED BRAKE CONTROLLER ON MY 2011 RAM 2500. THE CONTROLLER WILL NOT SEND ENOUGH POWER TO THE TRAILER TO STOP IT EVEN WITH THE BRAKE CONTROLLER SET TO THE MAX. I HAVE HAD THE TRAILER CHECKED AND TOWED IT WITH OTHER TRUCKS WITH NO PROBLEMS. I CONTACTED DODGE ABOUT THE PROBLEM AND WAS TOLD THAT THEY WERE NO PROBLEMS REPORTED. UPON CHECKING WITH A LOCAL DODGE DEALER I WAS ADVISED THAT OTHERS HAD THE SAME COMPLAINT. I ALSO FOUND A UPDATE FOR THE BRAKE CONTROLLER WHICH DIDNT HELP. THIS IS VERY DANGEROUS AND DODGE WAS TOLD. I AM GOING TO HAVE TO PUT A AFTERMARKET CONTROLLER IN MY VEHICLE TO TOW THE TRAILER SAFELY. MY CONCERN IS SAFETY. WHY DID DODGE LIE ABOUT PROBLEMS WITH THE FACTORY BRAKE CONTROLLER AND DID CHANGE IT IN 2012 SO YOU HAVE MORE CONTROL AND WHY WERE THEY A UPDATE FOR THE BRAKE CONTROLLER THAT DODGE DIDNT TELL THE OWNERS. THIS IS A SERIOUS PROBLEM THAT DODGE NEEDS TO FIX

  • Filed Aug 2015

    AUGUST 7, 2015, I WAS DRIVING MY 2011 DODGE 2500 4X4 CREW CAB DIESEL WITH 47265 MILES, DOWN A NARROW CANYON ROAD WITH A DROP OFF INTO A RIVER ON ONE SIDE NEAR MY HOME. I BEGAN A RIGHTHAND TURN AT ABOUT 20-25 MPH WHEN BOTH THE POWER STEERING AND POWER BRAKES WENT OUT. I WAS PULLING WITH BOTH HANDS AND HAD BOTH FEET ON THE BREAK AND I WAS STILL HEADING STRAIGHT ACROSS THE CENTER LINE TOWARD ANOTHER CAR GOING THE OPPOSITE DIRECTION. I DO BELIEVE IT WAS A MIRACLE THAT BOTH VEHICLES DIDN'T END UP DOWN THE EMBANKMENT AND IN THE RIVER. I WAS ABLE TO STOP THE TRUCK IN A TURNOUT PAST THE CURVE, I COULD NOT FIND ANY LEAKS OR ANYTHING BINDING IN THE STEERING. WHEN I RESTARTED THE TRUCK THE STEERING AND BRAKES WORKED FINE, SO I DROVE THE 1 1/2 MILES BACK HOME WHERE IT HAPPENED AGAIN TURNING INTO MY DRIVE WAY. THE DODGE DEALER STATED THAT THE BRAKE BOOSTER FAILED AND THAT HAD CAUSED THE POWER STEERING PUMP TO FAIL AND IT WOULD COST CLOSE TO $2000.00 TO FIX. I TOLD THEM TO GO AND FIX IT, BUT MY LAWYER AND I WOULD BE HAVING A TALK WITH DODGE BECAUSE I BELIEVE THIS IS A SAFETY PROBLEM AND DODGE IS LUCKY THAT THEY ARE NOT OWNING 3 FATALITIES. THE STATED THAT THEY WOULD CALL THE FACTORY REPRESENTATIVE. THE DEALER CALLED BACK AND STATED IT WOULD ONLY B E $500.00 FOR "CUSTOMER PARTICIPATION OF GOODWILL CDED". I HAVE LOST ALL CONFIDENCE IN THE SAFETY OF THIS TRUCK AND WITH THIS ISSUE AND WAITING 5 MOS. FOR PARTS ON ONE RECALL AND 4 MONTHS ON ANOTHER. I CAN'T EVEN SELL IT BECAUSE I AM WAITING ON AN O2 SENSOR FOR 2 1/2 MOS. NOW. PLEASE LOOK INTO THIS STEERING AND BRAKE ISSUE TO SEE IF IT IS AN ISOLATED PROBLEM OR SOMETHING ELSE BEFORE SOMEBODY DOES GET KILLED.

  • Showing the 5 most recent of 10.
• Unknown or Other6

  • Filed Sep 2019

    WHEN THE VEHICLE'S ENGINE IS RUNNING, IF THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) IS MOVED IN ANY SLIGHT MOVEMENT, THE ENGINE WILL IMMEDIATELY SHUT OFF. IT APPEARS THE FIX IS TO REPLACE THE WIRELESS IGNITION NODE (WIN) MODULE, SIMILAR TO OTHER SAFETY RECALLS ISSUED FOR OTHER DODGE/CHRYSLER MODELS. THE VEHICLE WILL SHUT OFF EVERY DAY NOW AND HAS EVEN SHUT OFF WHILE DRIVING ON THE INTERSTATE. WE HAD TO TRY TO SAFELY PULL TO THE SIDE OF THE INTERSTATE AND RESTART THE VEHICLE.

  • Filed Dec 2018

    INTEGRATED TRAILER BRAKE SYSTEM FAILED AND WILL NOT READ ANY TRAILER WHEN CONNECTED. STATES 'TRAILER DISCONNECTED'

  • Filed Sep 2018

    I WAS TRAVELING SOUTH ON GRAND AVE IN GLENDALE ARIZONA WHEN I CAME ON TO A TURN MY VEHICLE TURNED OFF ON ME I LOST STEERING AND BRAKES VEHICLE DRIFTED INTO ANOTHER LANE LUCKILY NO ONE WAS NEXT TO ME WHEN IT HAPPENS I HAD TO PUT THE VEHICLE IN NEUTRAL AND TRIED TO START THE TRUCK 4 TIMES BEFORE THE VEHICLE TURNED BACK ON, LATER THAT DAY SAME THING HAPPENED AGAIN ON FREEWAY I-10 AND 75TH AVE HEADING WEST.

  • Filed Dec 2017

    CHECK ENGINE LIGHT HAS COME ON SEVERAL TIMES WITH CODES P241A AND P2196. I HAVE REPLACED THE O2 SENSOR 3 TIMES WITHIN ONE YEAR. I HAVE BEEN TOLD THAT THIS IS A COMMON ISSUE AND HAVE BEEN TOLD THAT IT IS THE WRING HARNESS.

  • Filed Sep 2016

    I HAD MY TRUCK TOWED INTO THE DEALERSHIP FOR A "NO START". PROBLEM DID CONTINUE WITH THE DEALER A FEW TIMES WITH NO CODES. THE PROBLEM IS THAT THE TRUCK WOULD START AND THEN WHEN YOU TRY TO RESTART VEHICLE, IT WOULD NOT START. DEALERSHIP CONCLUDED THAT IT WAS A SOFTWARE ISSUE, THAT NEEDED TO BE UPDATED WITH THE SOME MODULE IN THE TRUCK. UNFORTUNATELY, I HAD TI PAY FOR THIS UPDATED, IN WHICH THIS PROBLEM SHOULD HAVE BEEN CONSIDERED A FACTORY ISSUSE. WHICH IN MY OPINION THAT THE DODGE CORP. SHOULD HAVE COVERED THIS EXPENSE. I SEEN ON THE INTERNET WITH OTHER PEOPLE HAVING THE SAME PROBLEM.

  • Showing the 5 most recent of 6.
• Structure5

  1 involved a fire

  • Filed Dec 2016

    TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT STATED THAT THE BOLTS THAT ATTACHED THE EXHAUST MANIFOLD TO THE VEHICLE HAD FRACTURED. AS A RESULT, THE EXHAUST MANIFOLD DETACHED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BOLTS NEEDED TO BE REPLACED, AND THE EXHAUST MANIFOLD MAY NEED TO BE REPLACED AS WELL. THIS WOULD NOT BE DETERMINED UNTIL THE REPLACEMENT OF THE BOLTS WAS COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT DUE TO THE FACT THAT A PLOW WAS PLACED ON THE TRUCK, THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. ...UPDATED 03/13/17 *BF *CN

  • Filed May 2015

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DETAILS OF THE FAILURE WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000. THE VIN WAS NOT AVAILABLE.

  • Filed May 2015

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE EXHAUST TAIL PIPE HAD EXCESSIVE RUST AND WAS SEPARATED FROM THE MUFFLER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THERE WAS EXCESSIVE RUST AND THE TAIL PIPE NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE'S SPRAY ON BED LINER CONTAINED BUBBLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

  • Filed Jun 2014

    TL * THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEEL CABLE FAILED THAT SECURED THE SPARE TIRE UNDERNEATH THE VEHICLE. THE FAILURE CAUSED THE SPARE TIRE TO SEPARATE FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 54,000.

  • Filed May 2013

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT THE DRIVER'S SIDE RUNNING BOARD COMPLETELY FRACTURED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 64,000. *TR

• Wheels4

  • Filed Nov 2015

    MY SAFETY COMPLAINT ON OUR 2011 DODGE RAM 3500 TRUCK SHOULD ALREADY BE IN FILE! WE HAVE HAD SAFETY ISSUES WITH THIS TRUCK EVER SINCE PURCHASING IT AS A USED VEHICLE FROM RAMEY'S IN BECKLEY, WV. THERE ARE AT PRESENT THREE (3) RECALLS ON THIS VEHICLE, OF WHICH N49 APPEARS TO BE THE MOST LIFE-THREATENING, WHICH WE WERE NEVER NOTIFIED ABOUT, NOR WERE WE EVER NOTIFIED ABOUT THE BUYBACK ON THIS TRUCK. WE ACCIDENTALLY FOUND OUT. WE WERE NEVER NOTIFIED OF ANYTHING CONCERNING THESE PROBLEMS, PROBABLY BECAUSE WE PURCHASED IT USED. THE PROBLEM WITH THE TIE ROD, WHICH COULD CAUSE LOSS OF CONTROL AND A POSSIBLE CRASH IS NOT THE ONLY LIFE-THREATENING RECALL. THE RECALL WITH THE FUEL HEATER COULD POSSIBLY CAUSE A FIRE. WE HAVE, ON SEVERAL OCCASIONS, NOTICED SMOKE COMING OUT FROM UNDER THE HOOD WHILE REFUELING THE TRUCK, AS WELL AS A NOTICEABLE SHAKING AND VIBRATING IN THE FRONT OF THE TRUCK WHILE IN OPERATION. FCA US, LLC IS ATTEMPTING TO CIRCUMVENT THE "CONSENT ORDER" AGREED TO BY THEM WITH NHTSA. THEY HAVE AGREED TO REPURCHASE THESE DEFECTIVE VEHICLES FOR THE PURCHASE PRICE PAID BY THE "ORIGINAL" PURCHASER, MINUS A REASONABLE AMOUNT FOR DEPRECIATION, PLUS 10%! IT APPEARS THAT FCA IS MAKING THEIR OWN RULES TO REPURCHASE BY "LOW-BALLING" THE REPURCHASE PRICE! WHAT THEY ARE ATTEMPTING TO DO IS CALLED FRAUD! IT WOULD APPEAR THAT NHTSA IS ALLOWING IT! SHOULD A CRASH OR FIRE HAPPEN WHILE FCA DRAGS ITS FEET ON THE REPURCHASE OF THIS TRUCK, SOMEONE WILL BE HELD ACCOUNTABLE BY LAW!

  • Filed Jul 2014

    AUGUST 2013 WE BOUGHT AFTERMARKET WHEELS FOR OUR 2011 DODGE RAM 2500. JULY 6, 2014 WHILE WASHING TRUCK, WE NOTICED SIX (6) LUG NUTS AND STEMS/BOLT MISSING. TWO MISSING ON REAR TIRE AND TWO MISSING ON BOTH FRONT TIRES. CONTACT OUR TIRE COMPANY TO GET THE PROBLEM REPAIRED AND HE STATED THAT CHRYSLER HAS THAT PART, THE LUG NUT BOLTS/STEMS, IS ON A NATIONWIDE BACK ORDER AND DID NOT HAVE AN ESTIMATE TO WHEN THEY WOULD BE AVAILABLE. NOW, I DON'T FEEL SAFE DRIVING A TRUCK WITH 6 LUG NUTS MISSING AND CANNOT GET IT REPAIRED. ALSO, WHEN I GET IT REPAIRED, WILL IT HAPPEN AGAIN? PROBABLY, THAT'S WHY THE PART IS ON BACK ORDER. *TR

  • Filed Apr 2014

    WE RECEIVED A RECALL NOTICE IN THE MAIL AROUND THE 1ST OF THE YEAR FOR THE LEFT TIE ROD ON OUR TRUCK, WE CALLED RENO DODGE RIGHT AWAY, THEY PUSHED US BACK A FEW WEEKS, WE CALLED MULTIPLE TIMES SINCE THEN AND SAID THEY'D CALL US, THEY NEVER DID, NOW MONTHS LATER WE CALLED AGAIN, AND THEY SAID IT WOULD BE MONTHS BEFORE THEY COULD GET US IN. WE ARE CONCERNED THAT THIS PROBLEM COULD HARM OUR FAMILY SINCE THIS IS OUR PRIMARY FAMILY VEHICLE. *TR

  • Filed Mar 2014

    WHILE BACKING INTO A PARKING SPACE, THE TIE ROD BROKE CAUSING BOTH FRONT TIRES TO TILT INWARD. I HAPPENED TO BE AT A DEALER'S LOT AND HAD TO HAVE IT REPAIRED AT THIS LOCATION. UPON CONTACTING MY DODGE DEALERSHIP I WAS INFORMED OF THE RECALL AND THEN CONTACTED CHRYSLER WHERE I WAS TOLD - ON THREE SEPARATE CALLS - THIS WAS NOT PART OF THE RECALL. I'VE SINCE FOUND A PUBLISHED NOTICE BY CHRYSLER, STATING MY EXACT MAKE & MODEL AND THE EXACT TIE ROD BREAKAGE AS BEING PART OF A RECALL. CHRYSLER HAS DENIED REIMBURSEMENT OF MY REPAIR APPROXIMATELY $600 ON A $50,000 TRUCK WITH ONLY 40,000 MILES. AT THE TIME OF THIS INCIDENT MYSELF AND A PASSENGER HAD JUST EXITED OFF A MAJOR INTERSTATE WHERE THE SPEED LIMIT IS 70 MPH AND I WAS TOWING A BOAT. I CAN NO LONGER TRUST DODGE VEHICLES, THEIR CUSTOMER CARE DUE TO THEIR LACK OF SAFE PRODUCTS.

• Fuel System4

  • Filed Jun 2015

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/31/15*CN THE CONSUMER STATED THE DEALER CONTINUOUSLY STALLED ON COMPLETING THE REPAIRS. UPDATED 10/14/15*JS

  • Filed May 2015

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/18/15*CN THE CONSUMER STATED THE VEHICLE WAS FINALLY REPAIRED. UPDATED 06/25/15*JB

  • Filed Mar 2015

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Filed Feb 2015

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART AND THE PERMANENT REMEDY WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS PLACED ON A WAITING LIST A LONG TIME AGO AND WAS UNABLE TO SCHEDULE AN APPOINTMENT FOR BOTH RECALLS. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE RECALLS WOULD BE PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15*CN

• Diesel4

  • Filed Jun 2015

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/31/15*CN THE CONSUMER STATED THE DEALER CONTINUOUSLY STALLED ON COMPLETING THE REPAIRS. UPDATED 10/14/15*JS

  • Filed May 2015

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/18/15*CN THE CONSUMER STATED THE VEHICLE WAS FINALLY REPAIRED. UPDATED 06/25/15*JB

  • Filed Mar 2015

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Filed Feb 2015

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART AND THE PERMANENT REMEDY WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS PLACED ON A WAITING LIST A LONG TIME AGO AND WAS UNABLE TO SCHEDULE AN APPOINTMENT FOR BOTH RECALLS. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE RECALLS WOULD BE PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15*CN

• Tires3

  • Filed Sep 2021

    I WAS DRIVING AT THE SPEED LIMIT ON THE HIGHWAY, NORMAL DAY, AND I NOTICE A SUDDEN VIBRATION STARTED TO FEEL WORST AND WORST, SO I GOT OUT OF THE HIGHWAY AND NOTICE ONE OF THE TIRES DEFORMED ON THE CONTACT PART OF THE TIRE, THE BELT IS COMING OFF , I DROVE HOME CITY ROADS AND NEXT DAY TOOK IT TO MY MECHANIC SHOP , THE ISSUE IS CONFIRMED , I TALKED TO MY THE TIRE WHOLESALER TO REPLACE THE TIRES , AND THEY SAID " I CAN ONLY GIVE YOU A PARTIAL COST OF THE OLD TIRE AND THE NEW TIRE COST EVEN MORE" NO COVERING THE WARRANTY AT ALL, AND TO BE HONEST I WILL NOT WANT TO DRIVE THIS CAR WITH THIS SET OF TIRES ANYMORE I DO NOT FEEL SAFE , TIRES GOT LESS THAN 10000 MILES, I WROTE AN EMAIL TO FALKEN COSTOMER SERVICES AFTER I TALKED TO THE WHOLESALER. IT REALLY BOTHERS ME NOW I CAN'T DRIVE THIS CAR UNTIL THEY ANSWER THIS IS UNSAFE AND CAN CAUSE A MAJOR ACCIDENT, THIS IS EXACTLY WHY I PURCHASE A NEW SET OF TIRES TO AVOID A REAL BAD ACCIDENT ..

  • Filed Jun 2014

    TL * THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEEL CABLE FAILED THAT SECURED THE SPARE TIRE UNDERNEATH THE VEHICLE. THE FAILURE CAUSED THE SPARE TIRE TO SEPARATE FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 54,000.

  • Filed Jun 2013

    THE TIRES ARE 24 MONTHS OLD AND HAVE 22,272 MILES ON THEM AND THEY ARE DRY ROTTING. THE SIDE WALLS HAVE CRACKS AND LOOKS LIKE SHATTERED GLASS. *TR

• Vehicle Speed Control3

  • Filed May 2015

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE RECALL, BUT DID EXPERIENCE ACCELERATION FAILURES. THE SPECIFICS OF THE FAILURE WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.

  • Filed Jul 2013

    THE TRUCK EXPERIENCED THE DODGE DEATH WOBBLE AND I HAVE SPOKE WITH CHRYSLER AND THEY ARE NOT WORKING TO CORRECT AN ISSUE WITH THEIR PRODUCT THAT HAS BEEN KNOW ABOUT SINCE 1994 AND HAS HAD MANY RECALLS FOR THIS ISSUE NEEDS TO BE RESOLVED BEFORE PEOPLE GET HURT OR KILLED FROM THE VEHICLE LOSING CONTROL AND CAUSE TRAFFIC ACCIDENTS. THE VEHICLE SHAKES UNCONTROLLABLY AND HAS EVEN RIPPED THE STEERING WHEEL FROM MY HANDS WHILE DRIVING AND HAD TO COME TO ALMOST A COMPLETE STOP BEFORE IT WOULD QUIT. *TR

  • Filed Mar 2013

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ENGAGED THE BRAKE PEDAL AND THE GEAR LEVER WAS SHIFTED INTO REVERSE WHEN THE VEHICLE BEGAN TO LUNGE FORWARD INDEPENDENTLY. THE FAILURE RECURRED IN COLD WEATHER TEMPERATURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER EIGHT TIMES FOR THE SAME FAILURE. THE TORQUE CONVERTER WAS REPLACED AND THE COMPUTER SYSTEM WAS UPDATED. THE FAILURE PERSISTED AFTER THE REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

• Exterior Lighting2

  • Filed Jul 2016

    UPON ACTIVATING THE HIGH BEAM HEAD LIGHTS, ENGINE WILL BEGIN MISSING AND EVENTUALLY STALL. HEADLIGHTS WILL BLINK OFF AND ON. ALL DASH LIGHTS AND ELECTRICAL SYSTEMS WILL ALSO FLUCTUATE POWER (RADIO, WIPERS, TAIL LIGHTS, HAZARDS, FRONT PARKING LIGHTS AND TURN SIGNALS). ALL GAUGES ON THE DASH WILL GO DEAD. WHILE DRIVING ON 7/22/2016 AT APPROXIMATELY 9:15 PM THE HIGH BEAM HEAD LIGHTS WERE ACTIVATED. THE ENGINE BEGAN TO MISS AND ALL ELECTRICAL SYSTEMS BEGAN TO TURN OFF, AND THEN BACK ON. THE ENGINE STALLED AT APPROX 65 MPH LEAVING NO POWER STEERING. TRUCK WAS ABLE TO BE RESTARTED ONCE IT WAS BROUGHT TO REST ON THE SHOULDER. HIGH BEAMS COULD NOT BE USED OR THE PROBLEM WOULD REPEAT. MAKE: RAM (DODGE) MODEL: 2500 YEAR: 2011 ENGINE/POWERTRAIN: 6.7L CUMMINS TURBO DIESEL W/ 6 SPEED AUTOMATIC.

  • Filed Nov 2012

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH THE HEADLIGHTS WERE ACTIVATED AND THE ILLUMINATION WAS EXTREMELY DIM. THE FAILURE OCCURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SIMILAR DEFECT. THE CONTACT REPLACED BOTH HEADLIGHT BULBS WITH AN AFTER MARKET BULBS AND THE BRIGHTNESS IMPROVED; HOWEVER INADEQUATE FOR NIGHT DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. UPDATED 12/28/12 *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 01/03/13

• Visibility2

  1 involved a fire

  • Filed Feb 2014

    TRUCK WAS IDLING, JUST GOT HOME AND THE MASTER WINDOW SWITCH STARTED SMOKING AND AS THAT HAPPENED BOTH BACK WINDOWS ROLLED DOWN AND FIRE CAME OUT FROM WINDOW SWITCH. *TR

  • Filed Dec 2011

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT PASSENGER WINDOW SHATTERED WHILE DRIVING 60 MPH. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 6,900. THE VIN WAS UNAVAILABLE.

• Air Bags1

  • Filed Nov 2017

    I BECAME AWARE THAT THE TIPM MODULE IS DEFECTIVE. I NOTIFIED DODGE ON THIS PROBLEM AND EVEN REQUESTED ASSISTANCE ON REPAIR. ON 11/03/17, WAS TOLD DODGE DENIED CLAIM. IN MY OPINION THIS MAY BE A SAFETY CONCERN, SINCE THE TIPM MODULE CONTROLS FUEL SYSTEM, AIR BAG DEPLOYMENT, WIPER OPERATIONS AND A FEW OTHER SYSTEMS. I'VE NOTICED ON THE INTERNET FROM DOSGE FORUMS THAT ALOT OF DODGE AND CHRYSLER OWNERS ALSO HAD ISSUSES WITH THE TIPM MODULE. I WAS QUOTED FOR REPAIRS AROUND $1200.00 .

• Electronic Stability Control (esc)1

  • Filed Jan 2016

    POWER STEERING FAILED WHILE DRIVING. IT WILL GO IN AND OUT INTERMITTENTLY AND THEN WORK PERIODICALLY. OUR TIE ROD ALREADY SNAPPED AND WAS REPLACED UNDER RECALL, BUT NOW THE TRUCK HAS POWER STEERING ISSUES. A VIN CHECK SAYS ALL REPAIRS HAVE BEEN COMPLETED ON OUR TRUCK BUT WE ARE STILL HAVING STEERING ISSUES. WAS DRIVING AND MAKING A TURN WHEN THE STEERING WENT OUT INITIALLY AND WE COULD NOT TURN THE VEHICLE. ALSO, BRAKE CONTROL SYSTEM IS MALFUNCTIONING, CAUSING LOCKING TRAILER BRAKES, ROOF SUDDENLY BEGAN LEAKING AND FLOODED INTERIOR CAB, TIRE PRESSURE SENSORS ARE MALFUNCTIONING, HEATER FLAP IN DASH IS BAD AND BEEN IN FOR REPAIR 2 TIMES AND ITS NOT FIXED. AIR CONDITIONER IS NOT BLOWING COLD AND THE BACKUP CAMERA DOES NOT WORK. THE TRUCK HAS 60,000 MILES NOW AND IS STILL UNDER WARRANTY, BUT DODGE SAYS IT CAN'T FIX SOME OF THE PROBLEMS DUE TO NO WARRANTY OR NOT BEING ABLE TO LOCATE THE PROBLEM.

• Equipment1

  • Filed Jul 2014

    THE AIR CONDITIONING SYSTEM ONLY WORKS WHILE DRIVING DOWN THE ROAD. WHEN THE AMBIENT TEMPERATURE IS ABOVE 90 DEGREES AND THE VEHICLE IS STARTED AND WHILE THE AIR CONDITIONING IS ON THE INTERIOR CAB WILL NOT COOL DOWN. IT IS NOT UNTIL YOU START TO DRIVE THE VEHICLE THAT THE AIR CONDITIONING STARTS TO COOL AND WILL KEEP COOL UNLESS YOU STAY STATIONARY FOR A WHILE. I HAVE HAD THE DEALER INSPECT THE A/C UNIT MULTIPLE OCCASIONS AND THEY FIND NO PROBLEM. WHEN A BASIC INTERNET SEARCH IS PERFORMED I FIND MULTIPLE SOURCES INDICATING A DEFECTIVE FAN CLUTCH AND ONCE REPLACED THIS PROBLEM GOES AWAY. NORMALLY I WOULDN'T CARE BUT SINCE HAVING A 9 MONTH OLD WHILE LIVING IN OKLAHOMA ITS BECOME MORE OF A NECESSITY DURING THESE EXTREME SUMMER TEMPERATURES. *JS

• Equipment Adaptive/Mobility1

  • Filed Jul 2014

    AUGUST 2013 WE BOUGHT AFTERMARKET WHEELS FOR OUR 2011 DODGE RAM 2500. JULY 6, 2014 WHILE WASHING TRUCK, WE NOTICED SIX (6) LUG NUTS AND STEMS/BOLT MISSING. TWO MISSING ON REAR TIRE AND TWO MISSING ON BOTH FRONT TIRES. CONTACT OUR TIRE COMPANY TO GET THE PROBLEM REPAIRED AND HE STATED THAT CHRYSLER HAS THAT PART, THE LUG NUT BOLTS/STEMS, IS ON A NATIONWIDE BACK ORDER AND DID NOT HAVE AN ESTIMATE TO WHEN THEY WOULD BE AVAILABLE. NOW, I DON'T FEEL SAFE DRIVING A TRUCK WITH 6 LUG NUTS MISSING AND CANNOT GET IT REPAIRED. ALSO, WHEN I GET IT REPAIRED, WILL IT HAPPEN AGAIN? PROBABLY, THAT'S WHY THE PART IS ON BACK ORDER. *TR

• Latches/Locks/Linkages1

  • Filed Aug 2012

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT A PASSENGER WAS RESTING THEIR ARM ON THE WINDOW SEAL WHEN THE AUTOMATIC LOCK ENGAGED INDEPENDENTLY, PINCHING THE PASSENGER ON THE ARM BETWEEN THE LOCK AND THE WINDOW. THE FAILURE CAUSED SEVERE BRUISING TO THE PASSENGER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSIS. THE MANUFACTURER HAD NOT YET BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 11,000.

• Seats1

  • Filed Nov 2011

    TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT THE DESIGN OF THE FRONT DRIVER AND PASSENGER SIDE HEAD RESTS COULD POTENTIALLY BREAK HER NECK IF REAR ENDED BY ANOTHER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS WAITING A CALL BACK FROM A REPRESENTATIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 300.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.