2012 Ford F-150

Price & value

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Owner's manual

Get the free official owner's manual from Ford's owner manual library. Choose 2012 F-150. It covers maintenance schedules, fluids, towing limits and warning lights. Older years may not be listed online.

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Power Train:Automatic Transmission:Control Module (tcm/Pcm/Tecm)

  Feb 2019 · #19V075000

  Ford Motor Company (Ford) is recalling certain 2011-2013 F-150 vehicles equipped with a 6-speed automatic transmission.

  Read more: details, risk and fix

  Ford Motor Company (Ford) is recalling certain 2011-2013 F-150 vehicles equipped with a 6-speed automatic transmission. The transmission may unexpectedly downshift into first gear, regardless of vehicle speed.

  Risk: Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.

  Fix: Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began March 4, 2019. Owners may contact Ford customer service at [phone removed]. Ford's number for this recall is 19S07.

• Power Train:Automatic Transmission

  Apr 2016 · #16V248000

  Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles.

  Read more: details, risk and fix

  Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.

  Risk: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.

  Fix: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at [phone removed]. Ford's number for this recall is 16S19.

• Air Bags:Frontal:Sensor/Control Module-Inactive

  May 2012 · #12V198000

  FORD IS RECALLING CERTAIN MODEL YEAR 2012 F-150 VEHICLES MANUFACTURED FROM NOVEMBER 6, 2011, THROUGH NOVEMBER 15, 2011.

  Read more: details, risk and fix

  FORD IS RECALLING CERTAIN MODEL YEAR 2012 F-150 VEHICLES MANUFACTURED FROM NOVEMBER 6, 2011, THROUGH NOVEMBER 15, 2011. INCORRECT SOFTWARE FOR THE OCCUPANT CLASSIFICATION SYSTEM MODULE (OCSM) WAS INSTALLED ON THE VEHICLES EITHER AT THE TIME OF MANUFACTURING OR DURING THE COURSE OF REPLACEMENT OF THE MODULE AS PART OF A SERVICE REPAIR. UNDER CERTAIN DRIVING CONDITIONS, THE OCSM MAY MISCLASSIFY THE PASSENGER SEAT’S OCCUPANT SUCH THAT THE PASSENGER SIDE AIRBAG DOES NOT DEPLOY WHEN IT SHOULD, DOES NOT DEPLOY AS INTENDED, OR DEPLOYS WHEN IT SHOULD NOT.

  Risk: A FAILURE TO DEPLOY, FAILURE TO DEPLOY AS INTENDED, OR A DEPLOYMENT WHEN NOT INTENDED, INCREASES THE RISK OF INJURY TO THE PASSENGER SIDE SEAT OCCUPANT.

  Fix: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE OCSM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT [phone removed].

• Power Train:Automatic Transmission:Control Module (tcm/Pcm/Tecm)

  May 2012 · #12V190000

  FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 “LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT.” THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.

  Read more: details, risk and fix

  Risk: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE “R” POSITION AND THE VEHICLE’S TRANSMISSION DOES GO IN REVERSE, THE “R” MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLE’S NOT SIGNALING IT IS IN REVERSE.

  Fix: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT [phone removed].

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Power Train642

  10 involved a crash · 1 involved a fire

  • Filed Jul 2025

    Vehicle rolls backwards OR potentially forwards intermittently depending on direction of incline. Have only observed it rolling backwards. When changing gears, above third gear usually, there is a resonant grumbling sound.

  • Filed Jul 2025 · Also filed under Electrical System

    The transmission made a noise of metal and all electrical when out while driving but the engine stay on but no power to the road. yes its available. my car loss all power electrical and power to the road, had to put off to the side on the road and turn the truck off and on again. The problem has been reproduced but not confirmed by a dealer. I have done a existential look of the under and power train and cant see everything out of place. yes like every warning light when on seconds before all power when out. has never done that before.

  • Filed Jul 2025

    The contact owns a 2012 Ford F-150. The contact stated that while operating the vehicle, the transmission unexpectedly downshifted to first gear. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V075000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 27,000.

  • Filed Jul 2025

    Vehicle is downshifting unexpectedly into 2nd gear. Rear tires momentarily lock up and the engine RPM’s go extremely high. This behavior is causing potential accidents to happen.

  • Filed Jun 2025

    The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted from a higher gear into a lower gear. There were no warning lights illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and DTC: P0721 (Output speed Sensor Circuit Range/Performance; TCM)was displayed. The contact was informed that the transmission leadframe was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 175,000.

  • Showing the 5 most recent of 642.
• Engine473

  4 involved a crash · 3 involved a fire

  • Filed Jul 2025

    The cam phasers are in need of changing. Ford has acknowledged they are aware of the problems with the 3.5 Ecoboost engine but will not take responsibility and repair them. I definitely can not pay for this type of tepair

  • Filed Jun 2025

    The contact owns a 2012 Ford F-150. The contact stated while driving 45 MPH, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the timing chain and valve had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 151,000.

  • Filed Apr 2025 · Also filed under Suspension, Structure

    Engine coolant over temperature condition. Cylinder head overtemperature condition. Engine air filter restriction pending. Ceased running boards/ rusted. Broken suspensions and bad tie rods. Bluetooth doesn’t connect sometimes. Engine or turbo making loud noises when accelerated.

  • Filed Apr 2025

    2012 f150 3. 5L Ecoboost engine. Had the all too well known rattle at start up because of failed to ing components/timing chain stretched. Repair cost me 5k dollars and failed AGAIN after only 4000 miles. Got code for timing being over-retarded. Took to dealer that initially did the job. Were supposed to repair at no cost to me, in my opinion anyway. Then they send me a video and tell me something else with the timing was the issue. When I called back to confirm, the story changed again that they never replaced the current failed part in the first place. All these engines have the same problem spanning numerous years and not my truck is being held hostage because they want another 15,000 from me for a new engine! 20,000 for a remanufactured engine is crazy! Please help owners and investigate this issue with Ford Ecoboost engines!

  • Filed Apr 2025

    ECM automatically downshifts to fifth or third gear. The picture uploaded is a picture while driving on interstate.

  • Showing the 5 most recent of 473.
• Steering197

  2 involved a crash

  • Filed Jun 2025

    My truck started to skid as I was making a left turn. I wasn't going fast enough to skid. I then noticed the idiot light was on so I took it in for an estimate. I was told that the truck needed a power steering rack and the cost would be around $3000.00 I arranged for the repair. Truck mileage was 101051.

  • Filed Sep 2024 · Also filed under Electrical System

    I started getting a notification on my dash about a issue with the charging system. I checked system and it is fine. Now I am getting other lights on my dash and head lights flashing. Come to find out, it's a bad Body control module. I also have a steering issue, from time to time the truck is hard to steer and I been told it's signs of a bad rack and pinion. I also have had the same issues with my 2011 F-150. The bad body control module I fixed but the steering if bad. I have read on Ford forums that others across the country are have the same issues but of course no recall.

  • Filed Sep 2024 · Also filed under Electrical System, Engine

    This truck is a safety hazard! The waterpump had to be replaced due to overheating, plus numerous other engine issues. it only has 137,000 miles on it But the REAL safety hazard is the power steering goes out at random times. and when this happens the dash goes blank. This has happened 4 times and each time we were lucky it was not on a busy highway, and close to home. The mechanic did everything he knew to do, and when we got it back....It did it again!!! Now, supposedly it is fixed, and we drove it home with no issues.....but...again, they are random, and I am scared to drive the truck. Will it take someone getting killed for this recall to happen? I have seen numerous post about this happening to others. I live on a winding back road, and if the power steering went out, I dont think it would end well. We are thinking of selling it, but I cant in my heart sell it to someone knowing these issues, and if we trade at a dealership, they will find numerous problems and never give us what it is worth, even though these problems are not from neglect

  • Filed Jun 2024

    The contact owns a 2012 Ford F-150. The contact stated that while reversing, the “Service Power Steering Now” message was displayed. Additionally, the contact stated that the steering wheel became stiff and would not turn as intended. The vehicle was taken to the residence, and the battery was replaced but the failure persisted. The vehicle was then taken to a dealer where it was diagnosed that the electronic power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 89,073.

  • Filed Apr 2024

    The contact owns a 2012 Ford F-150. The contact stated while driving at approximately 55 MPH, the message "Service Power Steering Now" activated, and the power steering malfunctioned, causing the steering wheel to become difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 139,000.

  • Showing the 5 most recent of 197.
• Vehicle Speed Control188

  3 involved a crash

  • Filed May 2025 · Also filed under Power Train

    Wrench light popped on downshift to first gear, speedometer goes to zero. My son and I driving down highway and it suddenly drops to first gear. Dealer said it sounds like transmission molded lead frame. Code reader says it's speed sensor which is in lead frame harness.

  • Filed May 2025 · Also filed under Power Train, Unknown or Other

    Sudden shift into first gear at any speed. Dash lights flickering between p,r,n,d. Tool light coming on dash.

  • Filed Mar 2025 · Also filed under Power Train

    I am the second owner of the vehicle and there were no disclosed repairs or issues provided at the time of purchased. The 2012 Ford F-150, is shifting sporadically and harsh. Throwing out code P0722. Which directly relates to the below previous recall. Recall Reference Number: 24S37. Issue: An intermittent failure of the output shaft speed (OSS) sensor in the transmission can lead to an unintended downshift to first gear. Affected Vehicles: Some 2014 Ford F-150 models. Reason for Recall: The abrupt downshift can cause a loss of vehicle control, increasing the risk of a crash. Potential Codes: P0720, P0722, P0731 and/or P1500

  • Filed Jan 2025 · Also filed under Power Train

    Check engine light came on p0720 Output speed sensor

  • Filed Nov 2024 · Also filed under Power Train

    It shifted out of gear into first. It wouldn’t pull giving it gas didn’t help I was lucky I wasn’t injured when it shifted. A wrench flashed on dash board when it jumped gears.

  • Showing the 5 most recent of 188.
• Electrical System163

  1 involved a crash · 8 involved a fire

  • Filed Jul 2025 · Also filed under Power Train

    The transmission made a noise of metal and all electrical when out while driving but the engine stay on but no power to the road. yes its available. my car loss all power electrical and power to the road, had to put off to the side on the road and turn the truck off and on again. The problem has been reproduced but not confirmed by a dealer. I have done a existential look of the under and power train and cant see everything out of place. yes like every warning light when on seconds before all power when out. has never done that before.

  • Filed Jun 2025

    Odometer Fraud. The contact purchased a 2012 Ford F-150. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 110,458 and at the time of registration, it was discovered that the mileage was 174,000.

  • Filed Jun 2025 · Also filed under Power Train

    The contact owns a 2012 Ford F-150. The contact stated that while driving on the highway at various speeds, the transmission was slipping. No warning lights were illuminated. The contact stated that occasionally the electric mirrors were moving in and out while driving without user input. Additionally, the taillights was turning on and off unintendedly. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the main power distribution box was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

  • Filed May 2025 · Also filed under Unknown or Other

    My 2012 F150 has been experiencing the same rearview camera issue the 2015 Ford F150-450s have been have issues with that can intermittently display "a blank or distorted image," reducing the driver’s view of what’s behind the vehicle – increasing the risk of a crash. This has been happening for the past year and has been found on several message boards stating the same issue.

  • Filed Dec 2024

    The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds while the engine was warmed up, the speedometer would occasionally go blank, and the transmission would stay stuck in 3rd or 5th gear. The contact would restart the vehicle and it would provide an interim fix but the failure would recur. The vehicle was taken to a local dealer where it was diagnosed that the molded transmission lead frame was responsible for the failure and that it would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact noted that her vehicle should have been repaired under customer satisfaction program 19N01 however the vehicle was no longer under warranty. The approximate failure mileage was 210,000.

  • Showing the 5 most recent of 163.
• Service Brakes136

  13 involved a crash

  • Filed Jan 2025 · Also filed under Hydraulic

    The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle shook abnormally. The vehicle failed to stop immediately. The check engine warning light was illuminated. The contact repeatedly depressed and released the brake pedal until the vehicle came to a stop. The vehicle was taken to the dealer, who related the failure to Customer Satisfaction Program: 15N05 (Electric Vacuum Pump Extended Repair), which was associated with the vehicle; however, the Customer Satisfaction Program had expired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 112,000.

  • Filed Aug 2024

    While traveling at high way speed my brakes failed. We almost rear ended people and almost crashed into the divider. Thankfully the parking brake still worked.. We are very grateful that no one got injured. The truck is getting repaired at ford as I write this and it was diagnosed as master cylinder & brake booster failure.

  • Filed Aug 2024

    Breaks stopped working while I try to start my car, it went all the way to the floor. No warning , before it stopped, the warning came when it actually happen: "no break fluid". After a mechanic checked it, the brake master cylinder and break booster failed to work properly they needed to be replaced. The master cylinder is leaking brake fluid into the brake booster. If this would have happened to me driving on freeway or on road I wouldn't had any breaks to stop. My truck has been taken to Ford dealership they are fixing the problem.

  • Filed Aug 2024

    I just had to have the vacuum booster pump for the brakes on my truck replaced again. The part number is: BL3Z-2A451D. It is the third time that I have had to replace it in the last four years: 6/26/20, 9/15/22, and 7/21/24. My mechanic, George’s Auto, in Crescent City, CA says that it is a faulty design issue, and has to replace several on other vehicles as well.

  • Filed Aug 2024 · Also filed under Hydraulic

    The contact owns a 2012 Ford F-150. The contact stated that while the vehicle was parked and attempting to pull out of the residence, the brakes seized. No warning light was illuminated. The vehicle was driven to an independent mechanic and the mechanic diagnosed the vehicle with a vacuum pump failure. The vehicle was repaired however, the failure reoccurred. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The failure mileage was 65,299.

  • Showing the 5 most recent of 136.
• Unknown or Other108

  2 involved a crash · 1 involved a fire

  • Filed Jul 2025

    The backup camera is spuratic in its operations. It works sometimes, but then it goes blank on the screen, or flutters. Also some times the screen shows clear picture, but the picture is 180 degrees out. What is on the left of the truck shows on the screen as on the right.

  • Filed Jul 2025

    The backup camera intermittently work then gose dark and won't come back on it dose it while backing up

  • Filed Jun 2025 · Also filed under Structure

    Three of my four doors sporadically fail to close and latch. When I open the door the latch does not fully open, so when I try to close the door the latch prevents it from closing. Maybe it is just normal wear and tear, but I understand there was a recall for something with latches on this era of f-150s, and my VIN is not part of that. I'm reporting this in case it's useful information and in case it indicates the recall should be expanded. So far I have been able to use a screwdriver to push the latch open, and the door will close and latch after that. I can not replicate this consistently.

  • Filed May 2025 · Also filed under Power Train, Vehicle Speed Control

    Sudden shift into first gear at any speed. Dash lights flickering between p,r,n,d. Tool light coming on dash.

  • Filed May 2025

    I just got the truck in September 24 and just found out that the recall was never fixed on it valvo body lead framing is acting up on me now I just want it fixed since I have the car fax to prove it was not fixed at all I don't have the money to fix my self I am on disability and I had my family in the truck when I looked at my speedometer and it was not working but the RPM was and the engine light was on

  • Showing the 5 most recent of 108.
• Visibility/Wiper95

  3 involved a fire

  • Filed Sep 2022

    Rear window shattered with no warning or impact.

  • Filed Jun 2022

    Wipers will not turn off, they will continue to wipe while driving for days even in the off position, had to pull the fuse in order to stop the intermittent wipe, when it rains i have to re install the fuse. After months of dealing with this problem I drilled a hole in the dash, mounted a switch and ran a wire to the fuse box so I didn't have to open the hood just to get the morning doo off, the switch works great.

  • Filed Jan 2022 · Also filed under Electrical System

    I turned on the rear defrost and my rear window exploded on the passenger side.

  • Filed Dec 2021

    Driver's side stationary rear window (three window w/slider) shattered while driving.

  • Filed Oct 2020 · Also filed under Unknown or Other

    I TURNED ON MY DEFROSTER ON MY VEHICLE AND THE BACK PASSENGER GLASS BACK WINDSHIELD SHATTERED...THE VERY BACK WINDSHIELD

  • Showing the 5 most recent of 95.
• Fuel/Propulsion System82

  1 involved a fire

  • Filed Jul 2023 · Also filed under Electrical System

    Today, My 2012 Ford F150 would crank, but would never start. The vehicle had gas and no issues with the battery. When this occurred today, I found out online that the 2009-2014 Ford F150s have a common issue associated with Fuse 27. In 2015, Ford issued a Technical Service Bulletin (TSB 15-0137) related to this issue, but according to Ford’s Customer Service I was never informed of this TSB because it did not include my truck’s VIN number. None the less it appears to be the same issue as noted in that TSB. After the truck wouldn’t start today, I inspected the Engine Compartment Fuse box. It appears the Fuse 27 which provides power to the Fuel Pump has a commonly known issue of burning up. For my instance today this did appear to be the problem. Fuse 27 was completely burned up on the side of the fuse closest to the engine. Fortunately, I was parked in this instance and my safety or the safety of others was not put at risk, but my big concern is if the fuse were to go out while driving down the road or highway. The sudden loss of fuel due to this common electrical issue could have greatly put my safety and the safety of others at risk. The only warning message that I noticed prior to this issue was a battery warning, but when the vehicle was taken by an auto parts store to pull the code and check the battery, there was not issue with the battery. Note: The battery was replace 5 months ago. I believe this common issue that I and other Ford F150 owners have experience should be investigated further by the NHTSA to keep myself and others safe when driving or traveling in a 2012 Ford F150 to avoid the sudden loss of fuel to the engine that could result in significant injury or death.

  • Filed Jul 2023

    The gasses inside the gas tank are building up and causing a farting noise.

  • Filed Aug 2022

    This is a follow up to a complaint I made on 7-25-2022. Ref# 114-75779. My truck will not start sometimes or it will just shut off while driving. I have searched online and found that the fuel pump fuse in the distribution box is being burned. I have had it checked by two Ford mechanics and they both have confirmed that is the issue. My truck has just shut off 4 times in the last two weeks while driving without warning. The first time was July 22, the next was July 24, 2022. I've been very fortunate to avoid an accident so far. When this happens, I have to replace the fuse before it will restart, so I'm having to keep a pack of fuses with me at all times.The earliest any dealer close can repair it is August 12. This SHOULD be a safety recall with the vehicle just shutting off with no warning at all. Ford makes the fuse relocation kit to fix this issue, so it us a known problem. I'm very concerned as to why this hasn't been a safety recall, seeing the symptoms that are listed in the fuse relocation kit sold by Ford. Today, August 02, my truck shut off twice while driving in traffic and the fuel pump fuse slot was very hot and smoking. I replaced the fuse so I could get it out of the roadway and not cause an accident.

  • Filed Jul 2022 · Also filed under Engine

    Our truck suddenly went into "limp-mode," for no reason. When we turned the truck off and back on, it was fine.

  • Filed Oct 2021 · Also filed under Power Train, Engine

    Vehicle shut off while driving approx 30 mph making a slight right hand turn. Thus losing all throttle, power steering and power brakes. Vehicle error message is low oil pressure but oil level is checked out to be good. Based on online research the culprit is an overheated fuel pump fuse and a very common issue.

  • Showing the 5 most recent of 82.
• Air Bags37

  10 involved a crash

  • Filed Apr 2025 · Also filed under Unknown or Other

    I went to Maplecrest Ford in Unión New Jersey to resolve this recall which is to include a Lead Frame replacement because the truck dropped gears and I almost crashed thanks to this recall they refuse to fix the issue only state to me they reprogrammed what was to be done and they said the rest is not their issue because the title is salvaged. Whether or not the title is salvaged it is their responsibility to fix the issue so that other drivers myself and my family are safe . I’m really upset simply because they just want to charge for these recall services when it is there obligation to fix for all involved safety.Im addition this vehicle has a airbag recall of which they also refused to fix so if I’m driving this airbag can deploy and who knows what damage can be be done not only to myself on the road but others as well .

  • Filed Aug 2024 · Also filed under Power Train, Engine

    The contact owns a 2012 Ford F-150. The contact stated while driving 30 MPH, the vehicle downshifted with the check engine, transmission, and the air bag warning lights illuminated. The vehicle was restarted; however, the failure recurred. The contact also noticed the vehicle had gone into LIMP Mode after the vehicle was restarted. The vehicle was taken to the dealer where it was diagnosed that the lead frame failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 187,000.

  • Filed Jun 2024 · Also filed under Vehicle Speed Control, Unknown or Other

    My truck would shift gears and I would feel a kick. Then the speedometer would drop, and the airbag sensors would turn off. At times the dealership states it is an issue with the Transmission Lead Frame.

  • Filed Jan 2024 · Also filed under Power Train, Electrical System

    I had just purchased this well-used 2012 F150XL [XXX] ) because well into retirement at [XXX] and officially handicapped, it was all I could afford and had to get a personal loan for it anyway. First thing was a Lake Keowee Ford (REFLASH RECALL) which was performed and within a few days, everything electrical stopped and the battery started draining overnight over and over. The truck would not start, the column shifter was locked in Park and I could not even push it clear of a carport for a tow truck. With endless research, I find that this Shift Interlock failure is very, very common on these trucks of all related years and mileages. Below is a quote from a site: According to a survey, more than 75000 complaints reported against this problem across the USA in the last 15 to 17 years. In addition, it has affected the reliability of these F150 models due to sudden column shifter failure with minor internal damage. In my case, the Horn stopped working, the seats no longer adjust, the truck is in Limp Mode only and the steering is now only manual. It is a danger to drive, yet Lake Keowee is too busy to return my calls and chat efforts, a local repair facility charged $800 to NOT fix it and refuse to look at it again for “maybe” two weeks” As said, I am disabled and a lifelong type one Diabetic so very brittle. I require a means of transportation, yet no one cares enough to offer / or knows how to fix it. This is a known problem that Ford has gotten away with for decades now and an official Recall on the Shift Interlock needs to be fixed. The ball is in your court now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Dec 2023

    Summary VIN [XXX] Airbag light continues to come on after beinig serviced multiple times by the dealer. 1)1-4-18 the airbag light turned on. The dealer completed $1,180.82 in repairs replacing the RCM. 2)11-6-18, a second issue occurred with the air bag light. Cost was $943.46 to replace the seat belt tensioner 3)11-12-18 CAS 16338506. On 11/23/18 the case was still under review. On 12/14/18 I was told the case was closed with no action taken. Escalated case CAS [XXX]was created. 4)4-30-19 – same issue as #2. 5)2-11-20 RCM replaced again. As the repair was 1 month out of warranty I paid $106.52 after negotiations with Ford Service Representative. 6)3-23-20 $635.88 (less ~ $200 for battery) Told by dealer a loose pin at a connector was the cause. 7)1-2-2021 Air bag light on again. (letter #5) 8)10-24-21 B1211 restraint control module code 9)11-16-22 B11D8 restraint control module code 10)1-28-23 B1211 restraint control module code 11) 11-27-2023 Codes B1211 and B0091 (Attached Airbag light on) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Showing the 5 most recent of 37.
• Electronic Stability Control (esc)36

  1 involved a crash

  • Filed Aug 2020 · Also filed under Vehicle Speed Control, Engine

    I COMPLETED RECALL... SOFTWARE PROBLEM WHICH CAUSES TRANSMISSION TO SHIFT INTO FIRST GEAR WHICH COULD RESULT IN LOSS OF STEERING CONTROL AND CAUSE WRECK

  • Filed Jun 2020 · Also filed under Steering, Electrical System

    MAKING A RIGHT TURN OFF OF A COUNTY ROAD AT 10 MPH AND EPSA FAULT WARNING CAME ON. COULD NOT PHYSICALLY TURN THE VEHICLE. WAS ABLE TO GET THE VEHICLE STOPPED. NO ACCIDENTS OR INJURIES. THERE HAVE BEEN RECALLS ON F150S FROM 2009 THROUGH 2018 WITH SIMILAR PROBLEMS. MY SPECIFIC VIN NUMBER HAS NOT BEEN FOUND BUT I HAVE READ SIMILAR ARTICLES WITH OTHER CUSTOMERS HAVING THE SAME PROBLEM. LIVING IN UPSTATE SOUTH CAROLINA. THIS IS THE FIRST OCCURRENCE. VEHICLE WITH ABOUT 140,000 MILES

  • Filed Nov 2019 · Also filed under Steering

    WHILE DRIVING MY 2012 F-150 I RECEIVED A POWER STEERING WARNING LIGHT ON THE DASHBOARD COMPUTER AND THE STEERING WENT OUT ALMOST CAUSE ME TO SWERVE INTO ONCOMING TRAFFIC. THIS HAPPENED WITHOUT WARNING WHILE MY VEHICLE WAS IN MOTION. THE STEERING WENT OUT AND I HAD TO MUSCLE THE WHEEL TO TURN THE VEHICLE.

  • Filed Aug 2019 · Also filed under Steering

    ELECTRIC POWER STEERING AND TRACTION CONTROL WENT OUT

  • Filed Jul 2019 · Also filed under Electrical System, Air Bags

    PARASITIC BATTERY DRAIN BURNED AND CORRSION DAMAGE FROM WATER LEAKS INTO THE ELECTRICAL SYSTEM. THIS AFFECTED PASSENGER AIR BAG DEPLOYMENT AND SEAT RESTRAINT. VEHICLE WAS STATIONARY, BATTERY DIED, NEW BATTERY PLACED IN VEHICLE AND DEAD NEXT DAY. FORD MOTOR UNRESPONSIVE AND WITHOUT TRANSPORTATION FOR ONE MONTH!

  • Showing the 5 most recent of 36.
• Fuel System35

  1 involved a crash

  • Filed Mar 2019 · Also filed under Gasoline, Electrical System

    TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, IT STALLED AND FAILED TO RESTART. THE CONTACT STATED THAT THE FUEL PUMP FUSE WAS REPLACED AND THE VEHICLE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. .*BF THE CONSUMER STATED HAD TO PURCHASE A REWIRE KIT FROM FORD TO PREVENT THE PROBLEM. *TR

  • Filed Jan 2015 · Also filed under Gasoline

    I WAS ATTEMPTING TO APPROACH TRAFFIC ONTO THE INTERSTATE. I WAS APPROACHING HIGHWAY SPEEDS AT APPROXIMATELY 65MPH AND LOSS POWER TO THE VEHICLE. I HAD TO SWERVE ONTO THE MEDIAN TO AVOID A COLLISION WITH AN 18 WHEELER. IT WAS RAINING AT THE TIME. *TR

  • Filed Jan 2015 · Also filed under Gasoline

    THE VEHICLE DECELERATED WHEN I WAS MERGING ONTO TWO LANES OF A INTERSTATE FROM A TWO LANE ON RAMP. I WAS IN THE LEFT LANE OF THE ON RAMP AND HAD A VEHICLE ON MY RIGHT AND TWO SEMIS IN THE INTERSTATE LANES. I HAD BEEN ON THE ROAD ABOUT 45 MINUTES IN A LIGHT RAIN THE WHOLE TIME. I TRIED TO ACCELERATE TO GET OUT OF THE WEDGE AND GET ONTO THE INTERSTATE AND THE ENGINE BEGAN EXTREME SPUTTERING AND DECELERATING. I HAD TO HIT THE BRAKES TO AVOID BEING SANDWICHED BETWEEN THE VEHICLE ON MY RIGHT AND THE TWO SEMIS. I HAVE SEEN FORD'S REPORT STATING IT ONLY LASTS FOR SECONDS AND THE VEHICLE WILL ACCELERATE. THAT IS INCORRECT, DUE TO THE EXTREME SPUTTERING, MY VEHICLE HAD TO DECELERATE AND IT DID NOT CLEAR UP FOR A LEAST 2 TO 3 MILES. I ALSO UNDERSTAND THAT THE NHTSA HAS DROPPED THE CASE. I CAN ONLY TELL YOU THAT THIS WAS A VERY NEAR MISS FOR BOTH THE NHTSA AND FORD WITH 3 PEOPLE IN VEHICLE. I ALSO SEE THAT FOR HAS TOLD THE NHTSA THAT THEY HAVE REPAIRED ALL THE AFFECTED VEHICLES. REALLY. I JUST GOT MIND FIXED TODAY AND THAT WAS AFTER IT WAS SUPPOSED TO BE FIXED YESTERDAY BUT THE DEALERSHIP DIDN'T PUT THE BOTTOM SHIELD ON BECAUSE THEY THOUGHT IT WASN'T SUPPOSED TO BE PUT ON MY VEHICLE. I THINK THE NHTSA HAS PUT ITSELF IN A BAD POSITION BY SIDING ON THIS ISSUE WITH FORD. *TR

  • Filed Sep 2014 · Also filed under Gasoline, Power Train

    DRIVING HOME FROM VACATION WE HAD STOPPED AND WERE GETTING BACK ONTO HIGHWAY , IT HAD BEEN RAINING ALL THE WAY AND WHEN WERE MERGING BACK ONTO HIGHWAY I ACCELERATED QUICKLY THE TRUCK STARTED SHAKING LOST POWER I LIFTED OFF ACCELERATOR UNTIL THE SHAKING HAD QUIT AND THEN EASED BACK IN AND WAS ABLE TO DRIVE THE REST OF THE WAY HOME. THE CHECK ENGINE LIGHT CAME ON DEALER SHOWED IT AS A MISFIRE. THE CURRENT FIX FOR THIS IS TO COVER THE FIRST 6 TO 8 INCHES OF THE INTERCOOLER. *TR..UPDATED 09-24-14 *BF

  • Filed Jul 2014 · Also filed under Gasoline, Power Train, Engine

    DRIVING DOWN THE INTERSTATE DURING WET CONDITIONS MY 2012 FORD F150 ECOBOOST STARTED TO STUMBLE AND LOOSE POWER DRASTICALLY WHILE PULLING A TRAILER. THE TRUCK WOULD ONLY DO 30 MPH AS IT SHOOK AND STUMBLED DOWN THE INTERSTATE. THIS POWER LOSS MADE IT REALLY DANGEROUS TO GET OFF THE ROAD SAFELY WITHOUT OTHER CARS AND TRUCKS BEING AFFECTED. THE ONLY WAY TO RESET THE TRUCK WAS TO SHUT THE ENGINE OFF AND RESTART IT. THIS HAS HAPPENED TWICE TO ME DURING WET RAINY CONDITIONS. THIS ISSUE REALLY CONCERNS ME FROM THE SAFETY OF MY WELL BEING AND OTHER FELLOW DRIVERS. FORD NEEDS TO TAKE ACTION IN FIXING THIS PROBLEM WITH THE F150 ECOBOOST TRUCKS. *TR

  • Showing the 5 most recent of 35.
• Gasoline35

  1 involved a crash

  • Filed Mar 2019 · Also filed under Fuel System, Electrical System

    TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, IT STALLED AND FAILED TO RESTART. THE CONTACT STATED THAT THE FUEL PUMP FUSE WAS REPLACED AND THE VEHICLE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. .*BF THE CONSUMER STATED HAD TO PURCHASE A REWIRE KIT FROM FORD TO PREVENT THE PROBLEM. *TR

  • Filed Jan 2015 · Also filed under Fuel System

    I WAS ATTEMPTING TO APPROACH TRAFFIC ONTO THE INTERSTATE. I WAS APPROACHING HIGHWAY SPEEDS AT APPROXIMATELY 65MPH AND LOSS POWER TO THE VEHICLE. I HAD TO SWERVE ONTO THE MEDIAN TO AVOID A COLLISION WITH AN 18 WHEELER. IT WAS RAINING AT THE TIME. *TR

  • Filed Jan 2015 · Also filed under Fuel System

    THE VEHICLE DECELERATED WHEN I WAS MERGING ONTO TWO LANES OF A INTERSTATE FROM A TWO LANE ON RAMP. I WAS IN THE LEFT LANE OF THE ON RAMP AND HAD A VEHICLE ON MY RIGHT AND TWO SEMIS IN THE INTERSTATE LANES. I HAD BEEN ON THE ROAD ABOUT 45 MINUTES IN A LIGHT RAIN THE WHOLE TIME. I TRIED TO ACCELERATE TO GET OUT OF THE WEDGE AND GET ONTO THE INTERSTATE AND THE ENGINE BEGAN EXTREME SPUTTERING AND DECELERATING. I HAD TO HIT THE BRAKES TO AVOID BEING SANDWICHED BETWEEN THE VEHICLE ON MY RIGHT AND THE TWO SEMIS. I HAVE SEEN FORD'S REPORT STATING IT ONLY LASTS FOR SECONDS AND THE VEHICLE WILL ACCELERATE. THAT IS INCORRECT, DUE TO THE EXTREME SPUTTERING, MY VEHICLE HAD TO DECELERATE AND IT DID NOT CLEAR UP FOR A LEAST 2 TO 3 MILES. I ALSO UNDERSTAND THAT THE NHTSA HAS DROPPED THE CASE. I CAN ONLY TELL YOU THAT THIS WAS A VERY NEAR MISS FOR BOTH THE NHTSA AND FORD WITH 3 PEOPLE IN VEHICLE. I ALSO SEE THAT FOR HAS TOLD THE NHTSA THAT THEY HAVE REPAIRED ALL THE AFFECTED VEHICLES. REALLY. I JUST GOT MIND FIXED TODAY AND THAT WAS AFTER IT WAS SUPPOSED TO BE FIXED YESTERDAY BUT THE DEALERSHIP DIDN'T PUT THE BOTTOM SHIELD ON BECAUSE THEY THOUGHT IT WASN'T SUPPOSED TO BE PUT ON MY VEHICLE. I THINK THE NHTSA HAS PUT ITSELF IN A BAD POSITION BY SIDING ON THIS ISSUE WITH FORD. *TR

  • Filed Sep 2014 · Also filed under Fuel System, Power Train

    DRIVING HOME FROM VACATION WE HAD STOPPED AND WERE GETTING BACK ONTO HIGHWAY , IT HAD BEEN RAINING ALL THE WAY AND WHEN WERE MERGING BACK ONTO HIGHWAY I ACCELERATED QUICKLY THE TRUCK STARTED SHAKING LOST POWER I LIFTED OFF ACCELERATOR UNTIL THE SHAKING HAD QUIT AND THEN EASED BACK IN AND WAS ABLE TO DRIVE THE REST OF THE WAY HOME. THE CHECK ENGINE LIGHT CAME ON DEALER SHOWED IT AS A MISFIRE. THE CURRENT FIX FOR THIS IS TO COVER THE FIRST 6 TO 8 INCHES OF THE INTERCOOLER. *TR..UPDATED 09-24-14 *BF

  • Filed Jul 2014 · Also filed under Fuel System, Power Train, Engine

    DRIVING DOWN THE INTERSTATE DURING WET CONDITIONS MY 2012 FORD F150 ECOBOOST STARTED TO STUMBLE AND LOOSE POWER DRASTICALLY WHILE PULLING A TRAILER. THE TRUCK WOULD ONLY DO 30 MPH AS IT SHOOK AND STUMBLED DOWN THE INTERSTATE. THIS POWER LOSS MADE IT REALLY DANGEROUS TO GET OFF THE ROAD SAFELY WITHOUT OTHER CARS AND TRUCKS BEING AFFECTED. THE ONLY WAY TO RESET THE TRUCK WAS TO SHUT THE ENGINE OFF AND RESTART IT. THIS HAS HAPPENED TWICE TO ME DURING WET RAINY CONDITIONS. THIS ISSUE REALLY CONCERNS ME FROM THE SAFETY OF MY WELL BEING AND OTHER FELLOW DRIVERS. FORD NEEDS TO TAKE ACTION IN FIXING THIS PROBLEM WITH THE F150 ECOBOOST TRUCKS. *TR

  • Showing the 5 most recent of 35.
• Visibility34

  2 involved a fire

  • Filed Feb 2023

    The rear-window defroster over heated on the passenger side causing that window to chatter. At one spot at the bottom, the rubber frame around the glass started to melt and burn just before the window chattered. If I had not been standing close to see what was happening, and turn the control off, I believe this could have started a fire that could have burned the entire truck and areas around it threating people and property. This is also a safety concern for anyone sitting in the back seat at the time of window chattering, as small shards of glass could hit passengers possibly causing eye and other injuries. Due to my incident, I did research on YouTube an other Ford forums that document many others being a victim of this same problem over several years including 2010, 2011, 2012, 2013, 2014, 2015, 2016 and maybe more. Owners over the years have documented and informed Ford about this problem, apparently without any trucks being recalled or getting much help from Ford about this problem. Ford and NHTSA should be concerned and Ford held accountable for this defect. Many owners were told buy the service men that replaced their back glass because of this issue, that this was quote a "common problem caused by the defroster" on this trucks. If there are "safety concern" that yell "RECALL!", this is for sure one of them.

  • Filed Jun 2022

    The contact owns a 2012 Ford F-150. The contact stated while driving 70 MPH with the defroster engaged, the contact heard a loud popping sound coming from the rear of the vehicle. The contact noticed that the rear passenger's side window had shattered. The contact was able to continue driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 149,000.

  • Filed Feb 2022

    There was frost on the rear window. While the car was in park and warming up I turned on the rear defroster. I started to smell a burning smell. There was a loud bang and back left window panel completely shattered. No one was injured thankfully, but if the glass would have blown out and we had our baby or passengers in the back there could have been injury. I am not only concerned about the glass shattering, but the fact that there was a burning smell. I have found several forums where people report the same issue across many years of F150s (2010-2019). Defroster is turned on and the back window shatters. I contacted Ford and they will not do anything because the vehicle is out of the warranty period. Sounds like there is something faulty that they need to fix or issue a recall. I reached out to my insurance company and after I get a few quotes I may file a claim depending on the replacement cost and my deductible amount. Only other "symptom" was the smell of burning right before the glass shattered.

  • Filed Nov 2021 · Also filed under Unknown or Other

    The contact owns a 2012 Ford F-150. The contact stated while using the defroster, the rear windshield shattered. The contact stated no warning light was illuminated. The contact took the vehicle to a glass repair shop and was informed that the rear windshield needed to be replaced. The contact called and notified the local dealer of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 91,000.

  • Filed Feb 2020 · Also filed under Structure

    TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED WHILE DRIVING 45 MPH, THE PASSENGER'S SIDE REAR WINDOW SHATTERED. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS REPAIRED AT AN AUTOGLASS FACILITY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

  • Showing the 5 most recent of 34.
• Structure24

  1 involved a crash

  • Filed Jun 2025 · Also filed under Unknown or Other

    Three of my four doors sporadically fail to close and latch. When I open the door the latch does not fully open, so when I try to close the door the latch prevents it from closing. Maybe it is just normal wear and tear, but I understand there was a recall for something with latches on this era of f-150s, and my VIN is not part of that. I'm reporting this in case it's useful information and in case it indicates the recall should be expanded. So far I have been able to use a screwdriver to push the latch open, and the door will close and latch after that. I can not replicate this consistently.

  • Filed Apr 2025 · Also filed under Suspension, Engine

    Engine coolant over temperature condition. Cylinder head overtemperature condition. Engine air filter restriction pending. Ceased running boards/ rusted. Broken suspensions and bad tie rods. Bluetooth doesn’t connect sometimes. Engine or turbo making loud noises when accelerated.

  • Filed Jun 2024

    The contact owns a 2012 Ford F-150. The contact stated while at a stop light, the low oil pressure warning light illuminated, and the vehicle lost motive power and stalled. The contact called a tow truck company, which declined to tow the vehicle. The tow truck driver informed the contact that there was severe rust damage to the subframe. The vehicle was towed by another tow truck company to an independent mechanic, who informed the contact that there was significant rust on the cross member and that the vehicle was unsafe to drive. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 151,000.

  • Filed Dec 2023

    The paint is bubbling and has severe corrosion on the body and frame. There is issues with using the rear door due to the rust.

  • Filed Mar 2022

    The contact owns a 2012 Ford F-150. The contact stated that the subframe of the vehicle was severely corroded and had disintegrated due to the severe corrosion started developing in 2018. . The dealer informed the contact that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. A case was opened. The failure mileage was approximately 100,000.

  • Showing the 5 most recent of 24.
• Suspension18

  • Filed Apr 2025 · Also filed under Structure, Engine

    Engine coolant over temperature condition. Cylinder head overtemperature condition. Engine air filter restriction pending. Ceased running boards/ rusted. Broken suspensions and bad tie rods. Bluetooth doesn’t connect sometimes. Engine or turbo making loud noises when accelerated.

  • Filed Mar 2023 · Also filed under Power Train, Engine

    3.5L ecoboost timing chain failure at only 58,000 miles (code P0016 possible turbo problems TBD Front suspension springs are broken. All of these are common threads on many forums. Ford should be held accountable even though mine is 10 years old, the mileage is the issue. FWIW, they completely redesigned the engine a few years later, but never notified anyone to watch out for these common problems or offer a recall

  • Filed Dec 2020

    WHILE DRIVING THERE IS A NOISE COMING FROM THE FROM SUSPENSION AROUND THE WHEELS THAT SOUNDS LIKE RUNNING OVER RUMBLE STRIPS. IT IS AN ONGOING PROBLEM THAT OCCURS ON AND OFF ALL THE TIME. THE MECHANIC SAYS IT IS SOMETHING IN THE 4 WHEEL DRIVE COMPONENTS

  • Filed Nov 2020

    FRONT SPRINGS HAVE BROKEN WITHIN 1 YEAR OF THIS REPORT

  • Filed Jul 2019 · Also filed under Steering

    WHILE DRIVING MY 2012 F-150 I RECEIVED A POWER STEERING WARNING LIGHT ON THE DASHBOARD COMPUTER AND THE STEERING WENT OUT ALMOST CAUSE ME TO SWERVE INTO ONCOMING TRAFFIC. THIS HAPPENED WITHOUT WARNING WHILE MY VEHICLE WAS IN MOTION. THE STEERING WENT OUT AND I HAD TO MUSCLE THE WHEEL TO TURN THE VEHICLE.

  • Showing the 5 most recent of 18.
• Wheels18

  • Filed Jul 2024

    The contact owns a 2012 Ford F-150. The contact stated while driving 60 MPH, there was an abnormal vibration in the steering wheel; after which the driver's side front wheel detached and struck truck in the far-left lane. The contact was able to coast to the shoulder of the roadway; however, there was extensive damage to the driver's side brake caliper and rotor. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.

  • Filed Mar 2023

    AFTER SERVICE ON 04/12/2022, MY RECEIPT UNDER COMMENTS SAID,"REP [name removed]". THAT'S ALL. 44,286 MILES AT THAT TIME. I TOOK F-150 FOR OIL CHANGE & TIRE ROTATION AGAIN ON 2/22/2023, WITH 47,882 MILES ON TRUCK. SERVICE RECEIPT SAID THEY DID NOT ROTATE TIRES. I ASKED WHY, AND I WAS TOLD "BECAUSE LUG NUTS ARE WORN". I TOLD SERVICE MANAGER THAT YOU GUYS ARE THE ONLY ONES TO HAVE EVER REMOVED THE LUG NUTS, WHY ARE THEY BAD?" HE REPLIED, "BETWEEN YOU AND ME, FORD USED CHEAP LUG NUTS"......SO, ONLY 47,882 MILES ON MY TRUCK, LUG NUT REMOVAL ONLY DONE BY FORD, AND i HAVE TO REPLACE LUG NUTS. PLUS, THEY STILL CHARGED ME FULL PRICE FOR MY SERVICE OF OIL CHANGE AND TIRE ROTATION. FORD SHOULD REPLACE THE LUG NUTS AND ROTATE MY TIRES FOR FREE.

  • Filed Oct 2022

    Unable to perform tire rotation due to swollen lug nuts. Not sure what could cause this issue as all tire changes and tire rotations are performed by authorized service departments.

  • Filed Sep 2022

    Lug nuts bulging/rusting under chrome coating. Potential for lug nut failure/wheel coming off vehicle while driving. Yes, problem was found by independent service center. It has not been inspected. No warnings.

  • Filed May 2022

    Lug nut for wheel have swelled, unable to remove them with correct socket. Will need to replace all OEM lug nuts

  • Showing the 5 most recent of 18.
• Engine And Engine Cooling17

  • Filed Mar 2025 · Also filed under Engine

    The contact owns a 2012 Ford F-150. The contact stated when the vehicle started, there was an abnormal rattling sound coming from the vehicle. The vehicle was taken to the dealer, where it was diagnosed with failed variable camshaft timing (VCT) cam phasers. The contact was informed that the VCT cam phasers and the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 74,000.

  • Filed Jun 2024

    The contact owns a 2012 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 156,000.

  • Filed Jan 2015

    VEHICLE ENGINE STALLED DRIVING AT HIGHWAY SPEED (70 MPH). ENGINE WENT INTO SAFE MODE. SIMILAR PROBLEM OCCURRED IN THE PAST (01/04/2013). REPAIR WAS PERFORMED UNDER TSB 13-8-1 AND PREVIOUSLY UNDER TSB12-10-19 (INCIDENT 01/04/2013). CORRECTIVE ACTION BOTH TIMES WAS TO INSTALL AIR DEFLECTOR PLATE AND REPLACE CATALYTIC CONVERTER FOR BOTH OCCURRENCES. FORD SAYS THE PROBLEM ONLY OCCURS ON THE 6 CYLINDER ECOBOOST ENGINE AFTER DRIVING EXTENDED DISTANCES AT PROLONGED HIGHWAY SPEED. IF I HAD BEEN TOWING MY RV TRAILER AT EITHER TIME, A SERIOUS ACCIDENT COULD HAVE OCCURRED. MY ISSUE IS THAT TWO TSB'S HAVE BEEN ISSUED BY FORD FOR THE SAME PROBLEM AND THE REQUIRED FIXES ARE IDENTICAL BUT NOT SURE IF THE VEHICLE IS SAFE TO DRIVE ANYMORE. I SUGGEST FORD ISSUE A RECALL FOR ALL ECOBOOST POWERED VEHICLES.

  • Filed Oct 2014

    NUMEROUS PROBLEMS SOME OR ALL MAY BE RELATED TO A MISTAKE AT A FORD DEALERSHIP. THERE ARE NUMEROUS PHYSICAL PROBLEMS BUT THE TRUCK IS TOTALLY NON-DRIVABLE AS IT GENERATES A HORRIFIC SMELL INTO THE TRUCK THAT QUICKLY MAKES PEOPLE SICK, NAUSEATED, HEADACHES, BURNING EYES, NOSE, THROAT) . A CATALYTIC CONVERTER WAS REPLACED AND THREE DEALERSHIPS HAVE AGREED THE SMELL IS AT, NEAR, OR JUST ABOVE THE REPLACED CONVERTER. THEY AGREE THE SMELL IS THERE (IT WILL SET OFF A CARBON MONOXIDE TESTER INSIDE THE CAB) BUT NO NE WANTS TO DO ANYTHING ABOUT IT AND THEY DO NOT WANT TO GO TEST DRIVE THE UNIT. THE FIRST DEALERSHIP THAT CREATED NUMEROUS PHYSICAL PROBLEMS AND LED TO THE CRASH (TRUCK LOCKED UP AND WENT AIRBORNE TWICE HITTING VERY HARD ON THE CONCRETE) HAD A COMPANY CLEAN AND SANITIZE THE AIRLINES WHICH DID NOT HELP. THEY SAID THEY WOULD GET THE EPA TO DETERMINE THE NATURE AND DANGER OF THE SMELL BUT LATER WAS TOLD IT WOULD COST TOO MUCH FOR THEM TO GET THE EPA TO DO THE AIR QUALITY TEST. TOO MUCH???? WHEN AT LEAST 6 PEOPLE HAVE GOTTEN SICK FROM THE TRUCK. FORD MOTOR AGREED TO HAVE A DIFFERENT DEALERSHIP WORK ON THE TRUCK WITH A FORD ENGINEER [name removed] I TOOK IT THERE I WAS TOLD THEY WOULD NOT DO IT WITHOUT APPROVAL FIRST FROM FORD. I HAVE CALLED BACK TO FORD MOTOR THREE TIMES AND WAS PROMISED THIS WOULD BE RESOLVED THREE DAYS AGO, TWO DAYS AGO AND AGAIN TODAY I ONLY GOT AN ANSWERING MACHINE. I WAS PROMISED A CALL BACK ON WEDNESDAY WHICH NEVER HAPPENED. I TOLD A FORD REPRESENTATIVE I WAS PARKING THE TRUCK OR TRADING IT ON MY DOCTORS AND FAMILY'S REQUEST. I WAS TOLD THAT THERE COULD BE LEGAL IMPLICATIONS IF I TRADE IT. WHY? THEY ARE NOT DOING ANYTHING ABOUT IT. FOR WHATEVER REASON, MALFUNCTION OR RELATED TO THE DEALERSHIPS MISTAKES, THIS TRUCK IS UNSAFE FOR ANYONE. *TR

  • Filed Sep 2014 · Also filed under Vehicle Speed Control

    WHILE TRAVELING ON THE INTERSTATE, MY VEHICLE STARTING SHUTTERING AS I CHANGED LANES TO PASS ANOTHER VEHICLE. AS I ACCELERATED, THE ENGINE LOST POWER, AND THE ENGINE LIGHT STARTED FLASHING. MY VEHICLE CONTINUES TO SHUTTER UNDER HARD ACCELERATION. *TR

  • Showing the 5 most recent of 17.
• Hydraulic12

  • Filed Jan 2025 · Also filed under Service Brakes

    The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle shook abnormally. The vehicle failed to stop immediately. The check engine warning light was illuminated. The contact repeatedly depressed and released the brake pedal until the vehicle came to a stop. The vehicle was taken to the dealer, who related the failure to Customer Satisfaction Program: 15N05 (Electric Vacuum Pump Extended Repair), which was associated with the vehicle; however, the Customer Satisfaction Program had expired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 112,000.

  • Filed Aug 2024 · Also filed under Service Brakes

    The contact owns a 2012 Ford F-150. The contact stated that while the vehicle was parked and attempting to pull out of the residence, the brakes seized. No warning light was illuminated. The vehicle was driven to an independent mechanic and the mechanic diagnosed the vehicle with a vacuum pump failure. The vehicle was repaired however, the failure reoccurred. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The failure mileage was 65,299.

  • Filed Nov 2023 · Also filed under Power Train, Service Brakes

    The contact owns a 2012 Ford F-150. The contact stated that while driving at approximately 70 MPH, the vehicle unintendedly downshifted to first gear. The wrench symbol was illuminated on the instrument panel. The vehicle was taken to the local dealer, where it was diagnosed, and the mechanic retrieved DTC code: P0500. The mechanic related the failure to a wheel speed sensor failure. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 161,000. The VIN was not available.

  • Filed Sep 2023 · Also filed under Service Brakes

    The contact owns a 2012 Ford F-150. The contact stated while driving 60 MPH, the vehicle unintendedly downshifted to first gear and the vehicle slowed to 20 MPH. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the wheel speed sensor had malfunctioned. The contact stated that there was a Customer Satisfaction Program and an Extended Warranty coverage for the failure; however, the VIN was not included. Additionally, the vehicle had exceeded the mileage limitation. The manufacturer was made aware of the failure. The approximate failure mileage was 149,960.

  • Filed Jun 2023 · Also filed under Service Brakes, Power Train

    The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated, and the transmission inadvertently downshifted. Additionally, the vehicle would not accelerate above 30 MPH while driving. The contact restarted the vehicle to correct the failure; however, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the output speed sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 136,000. The contact wants to reimbursed for the cost of the repairs.

  • Showing the 5 most recent of 12.
• Tires12

  • Filed May 2022

    275/60/20 tire size. Driving home the other night started noticing my truck felt wobbly. Thought it was just the road until the truck started violently shaking at around 60mph. VIOLENTLY shaking. Pulled off immediately and looked at the front, sides, rear end, etc. Checked the tires, rear passenger side was stolen in 1 spot, and around that spot in a very isolated area the tire was completely bald and had a large lump in it. Other 3 tires seem ok right now. Contacted manufacturer who directed me to fill out a form on their website to "try for a replacement.". Can't find receipts from purchase so that's no good. Took to local mechanic/tire shop who stated that the "tread separated from the tire.". Separation is approximately 1 foot long and 2/3 of the tire width. Bald spot runs along this lump/separation.

  • Filed Nov 2021

    Goodyear wrangler kevlar LT 275/65R18 Bought 4 from Sullivan tire in bridgewater ma in 2019. Has normal average treadwear. Noticed my drivers side front tire kept losing air didn't notice any nails so i removed for inspection and noticed the inside sidewall peeling apart. I took pictures and took it into Sullivan where they tried to say it was my fault due to tire shine. Im still dealing with sullivan I wanted to report because this can kill somebody.

  • Filed Feb 2017

    TIRE TREAD BELT SHIFTING DEFORMING, OUT OF ROUND ON CAPITOL H/T TIRES. SIZE LT275/65R18 123/120R 10PR PLEASE BE ADVISED YOU DO NOT HAVE THE CORRECT TIRE MODEL STYLE LISTED. PLEASE SEE ABOVE FOR CORRECT INFORMATION.

  • Filed Sep 2015

    TL* THE CONTACT OWNS A 2012 FORD F-150 EQUIPPED WITH FEDERAL COURAGIA A/T TIRES, SIZE: 35X12.5X20 (NA). THE CONTACT STATED THAT THE SIDEWALL OF THE FRONT DRIVER AND REAR TIRES WERE SEPARATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND DOT NUMBER WERE NOT AVAILABLE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 30,058 AND THE TIRE FAILURE MILEAGE WAS 20,000.

  • Filed Aug 2015

    PIRELLI P ZERO TIRE, SIDEWALL CRAKING

  • Showing the 5 most recent of 12.
• Seats9

  1 involved a crash · 1 involved a fire

  • Filed Oct 2017 · Also filed under Air Bags, Service Brakes

    SOMEONE STOPPED SHORT IN FRONT OF ME. I APPLIED THE BRAKES BUT COULD NOT AVOID HITTING CAR. THE BRAKE INDICATOR ON FRONT CONTROL DISPLAY SAID MY BRAKES ARE OK. ONCE I CRASHED THE SEAT BELT ENGAGED BUT I STILL HIT THE STEERING WHEEL WITH MY CHEST. THE AIRBAGS DID NOT DEPLOY! THERE WAS SOME HEAVY SMOKE THOUGH AROUND THE SEAT BELT AREA OR FROM PERHAPS THE ELECTRICAL CONNECTIONS UNDER THE SEAT?

  • Filed Jan 2016 · Also filed under Electrical System

    RECENTLY I TOOK MY VEHICLE IN BECAUSE BOTH DRIVER AND PASSENGER SEAT HEATERS WERE "FRIED" ACCORDING TO THE SERVICE DEPARTMENT. THERE ARE MULTIPLE PEOPLE WITH THIS SAME PROBLEM. HERE IS A POST WITH SOME SAME OWNERS THE THE SAME PROBLEM. HTTP://WWW.F150FORUM.COM/F38/HEATED-SEATS-PROBLEM-PLEASE-HELP-123190/INDEX2/ I WAS QUOTED $1900 TO FIX THE SEAT HEATERS. IN ONE OF THE POSTS THE OWNER STATED THE SEAT HEATER GOT BURNING HOT. ANOTHER STATED IT CHARRED THE FOAM AND EVEN THE LEATHER. I FEEL LIKE IT IS GOING TO TAKE A VEHICLE TO CATCH FIRE OR EVEN WORSE SOMEONE GETTING INJURED FROM THIS PROBLEM. IT IS FORDS PROBLEM IF THIS IS HAPPENING ON MULTIPLE VEHICLES AND ALL THEY ARE DOING IS PUTTING IN NEW ELEMENTS UNTIL THEY FRY AGAIN. THEY NEED TO FIGURE THE ISSUE OUT RIGHT AND SEE WHAT IS CAUSING IT TO HAPPEN. I FEEL IT IS A SAFETY ISSUE AND A HAZARD THAT THESE PROBLEMS ARE OCCURRING. I AM NOT SENDING THIS COMPLAINT BECAUSE I WANT FORD TO PAY FOR THE SEAT HEATERS. IT IS BECAUSE IT IS HAPPENING TO MULTIPLE OWNERS AND ITS A SAFETY ISSUE. THIS ISSUE CAN BE RESOLVED BUT IT SEEMS LIKE MY SERVICE ADVISORY DIDN'T TAKE THIS ISSUE SERIOUSLY.

  • Filed Jan 2016

    SEATS STOP WORKING THE TRUCK HAS 27,252 READING FORD FORUMS MULTIPLE PEOPLE HAVE EXPERENCED THIS AFTER THE WARRANTY HAS JUST RAN OUT. FORD WILL NOT STAND BEHIND THEIR PRODUCT AND THE DEALERSHIP WANTS $1,700.00 TO FIX THE SEAT HEATERS.

  • Filed Dec 2015 · Also filed under Power Train, Vehicle Speed Control

    20,484 MILES ON TRUCK. 10/18/15 RPM'S INCREASE BUT DOESNT SHIFT INTO NEXT GEAR. 10/19/15 ROADSIDE ASSISTANCE TOWED TO DEALER. DEALER FOUND NO CODE, SENT BACK TO ME. 11/17&11/22 DRIVER SEAT LOST MEMORY. 11/28/15 RPM REVED WHEN BRAKE WAS APPLIED RPM'S WERE STILL INCREASING. 12/2 BROUGHT TO DEALER NO CODE ON DIAGNOSIS, SENT OUT AGAIN WITHOUT TROUBLESHOOTING 20,900 MILES ON TRUCK. 12/8/15 RPM'S REVED DIDNT GO INTO GEAR. 12/8/15 1HR AFTER PRIOR FAILURE, TRIED TO LEAVE DRIVEWAY AND 2 ATTEMPTS TO ENGAGE DRIVE IT WOULDNT MOVE PUT TRUCK IN REVERSE THEN PROCEEDED TO PUT IN DRIVE, STUCK IN 1ST GEAR FOR 2 BLKS. 12/10/15 MY 5YR OLD GRANDDAUGHTER AND I DROVE 4 BLOCKS BEFORE TRUCK SHIFTED TO 2ND GEAR. 12/11/15 TRUCK DID NOT SEEM TO BE RUNNING RIGHT HEARD A CLUNK UPON LEAVING PRK LOT GOT ACROSS 4 LANES OF TRAFFIC AND TRUCK FAILED TO SHIFT, WRENCH ON DASHED SHOWED AND WENT AWAY, DASH INFO HAD LINES ACROSS INSTEAD OF MPG AND AIR BAG LIGHT STAYED ON, DEALER WAS ON MY WAY, THIS TIME CODE SHOWED AND WAS THE TORQUE CONVERTER. I ENDED UP DRIVING THIS VEHICLE 500 MILES IWITH THE TORQUE CONVERTER FAILING HERE AND THERE UNTIL A CODE SHOWED. THIS CAUSED A VERY DANGEROUS CONDITION TO ALL ON THE ROAD AND MUCH UNNEEDED STRESS. I AM VERY CONCERNED WHAT OTHER COMPONENTS HAVE PREMATURE WEAR DUE TO CONTINUING TO DRIVE MY TRUCK IN THIS CONDITION. I PURCHASED AN EXTENDED VSC FROM DEALER BUT UNSURE WHAT IT COVERS SO FORD WILL NOT OFFER EXTENDED WARRENTY, ONLY OFFERING OIL CHANGES. I DO NOT WANT ANYONE TO GO THROUGH THIS SAME DANGEROUS SITUATION. PLEASE ACT ON THIS BEFORE DEATHS START OCCURING. AFTER READING UP ON THE TORQUE CONVERTER, THE SYMTOMS MY TRUCK EXPERIENCED WERE EXACT ALONG WITH THE TRUCK INCREASING RPM'S ALTHOUGH BRAKE WAS APPLIED. INSTINCT IS YOU DONT CONTINUE DRIVING A VECHILE THAT DOESNT SHIFT EVEN DUE TO LIKELYHOOD OF OTHER COMPONENTS FAILING AND DANGEROUS CONDITIONS IN TRAFFIC.

  • Filed Nov 2013 · Also filed under Electrical System, Visibility/Wiper

    WHILE DRIVING AFTER APPROXIMATELY 10-15 MINUTES, SMOKE STARTED TO APPEAR UNDER AND AROUND THE FRONT PASSENGER SEAT WHICH RAPIDLY CONVERTED TO FLAMES. IMMEDIATELY STOPPED AND PARKED THE CAR. OPENED THE HOOD AND DISCONNECTED THE BATTERY. I HAD AN ABC FIRE EXTINGUISHER WHICH I USED TO EXTINGUISH FIRE. *TR

  • Showing the 5 most recent of 9.
• Exterior Lighting7

  • Filed May 2023 · Also filed under Power Train

    The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds on several occasions, the transmission down shifted inadvertently, and the tires locked up and the vehicle skidded. The contact veered over to the side of the roadway and turned off and restarted the vehicle. Additionally, the contact stated that when the brake pedal was depressed, the brake lights failed to illuminate as designed. The wrench warning light was illuminated. The vehicle was turned off and restarted and the wrench light disappeared. The contact stated that after driving for a few miles, the transmission downshifted, and the wheels locked up. The vehicle was taken to an independent mechanic to be diagnosed and it was determined that the transmission range sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000. The consumer stated the failure mileage is incorrect, it was 142,000.

  • Filed Jul 2022 · Also filed under Steering

    My power steering assist light and my advance track light came on then my steering locked up and I had no control of my vehicle. Luckily I was pulling Into my drive so no one was hurt. I had my 7 year old gson with me too. It could of been fatal. I did some research there's a recall on this on vehicles before 2012 and after 2012 but not on my vehicle which is a 2012 my rack and pinion went out I don't have any backup lights this could have been a serious accident and if anything would have happened to my grandson oh boy Ford but I want to know why my truck doesn't have a recall hurt

  • Filed Apr 2017 · Also filed under Electrical System, Engine

    WHEN STARTING MY 2012 F150 I TURN THE KEY AND THERE IS A DELAY AND THEN IT STARTS DON'T THINK THAT IS RIGHT I GET 15.6 MILES PER GAL ON MY 3.5 ECO-BOOST AND KICKING IN THE PASSING GEAR I LOOSE POWER AND ENG. LIGHT COMES ON 3 TIMES THIS HAS HAPPEN ALL TIMES I PULL OVER AND SHUT TRUCK OFF AND RESTART LIGHT GOES OUT.

  • Filed Mar 2017 · Also filed under Unknown or Other, Electronic Stability Control (esc)

    3/7/2017 20 MINUTE DRIVE HOME, SHUT TRUCK OFF TO RUN INSIDE HOUSE CAMEOUT TO RUN ERRAND TO PHARMACY AND UPON STARTING TRUCK AFTER PHARMACY SERVICE ADVANCE TRAC SHOWED UP IN INSTRUMENT CLUSTER, THIS HAS ALSO CAUSED MY TURN SIGNALS NOT TO WORK. THIS TRUCK HAS HAD A FAULTY TOURQUE CONVERTOR, REAR WINDOW REPLACEMENT DUE TO BREAK IN REAR WINDOW DEFROSTER. NOW THIS, I DO NOT FEEL SAFE IN THIS VEHICLE AND WILL BE PURSUING THE LEMON LAW IN MY STATE. WHEN SAFETY ISSUES ARISE AND ARE REPORTED THEY SHOULD BE ACTED ON IMMEDIATLY! SHOULD NOT WAIT TIL NUMBERS OF DEATHS BEFORE ACTION IS TAKEN. A CONSCIENTIOUS AUTOMAKER WITH CUSTOMER SAFETY IN MIND WOULD PUT OUT RECALLS TO KEEP THE PUBLIC SAFE.

  • Filed Apr 2016 · Also filed under Electrical System

    STARTED MY TRUCK AROUND 9 PM AND PLACED THE TRANSMISSION IN REVERSE, HAD TO BACK DOWN A LONG STRAIGHT PARKING LOT, SPEEDS OF AT LEAST 15 MPH. CAME TO A COMPLETE STOP, SHIFTED THE TRANSMISSION INTO DRIVE AND PULLED OUT ONTO A MAIN ROAD, HIT THE MERGE TURN SIGNAL AND HEARD NOTHING. I DIDDNT THINK MUCH OF IT, THOUGHT I DIDDNT HIT THE TURN SIGNAL ARM HARD ENOUGH. TURNING ONTO MAIN ROAD AND HIT TURN SIGNAL AGAIN, NO SOUND. LOOKED AT DASHBOARD, EVERYTHING IS OFF, NO BACK LIGHTING AND NO GAUGE MOVEMENT/LIGHTS AT ALL. EXTERIOR LIGHTS WORK BUT NOT REVERSE LIGHTS, TURN TRUCK ON AND OFF 3X WITH NO RESOLUTION TO THE PROBLEM. 4TH TRY FINALLY REBOOTS THE COMPUTER AND HAS RUN FINE SINCE THEN

  • Showing the 5 most recent of 7.
• Latches/Locks/Linkages5

  • Filed Mar 2021

    TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT THE DOOR LOCK ON THE REAR DRIVER'S AND PASSENGER'S SIDE DOORS FAILED TO OPERATE OR OPEN AS NEEDED. THE CONTACT STATED THAT THE DOORS FAILED TO LOCK WHEN THE DOORS WERE CLOSED. THE CONTACT HAD TAKEN THE VEHICLE TO MOUNTAIN GROVE FORD (address removed) ON TWO SEPARATE OCCASIONS HOWEVER, THE FAILURE RECURRED AFTER EACH REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

  • Filed Aug 2019

    TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT BOTH REAR DOORS HAD TROUBLE OPENING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD COUNTRY (address removed) WHERE IT WAS DIAGNOSED THAT BOTH REAR DOOR LATCHES NEEDED TO BE REPLACED. BOTH DOORS LATCHES WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

  • Filed Aug 2017

    TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING 40 MPH, THE REAR PASSENGER DOOR BECAME AJAR. THE CONTACT STATED THAT THE DOOR WAS BEING SECURED BY DUCT TAPE. ORLEANS FORD (LOCATED AT [address removed], [phone removed]) WAS CONTACTED BY PHONE AND THE CONTACT WAS PROVIDED GUIDANCE IN DIAGNOSING THE ISSUE. IT WAS THEN DETERMINED THAT THE LATCH SPRING HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

  • Filed Jul 2016 · Also filed under Electrical System

    TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE THE VEHICLE WAS PARKED, THE ELECTRONIC DOOR SWITCHES FAILED TO UNLOCK THE DOORS. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE DOOR WAS OPENED MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE. UPDATED 09/23/16*LJ *TR

  • Filed Feb 2016

    TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LATCH FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

• Seat Belts3

  1 involved a crash

  • Filed Feb 2023

    Safety belts have become locked & unusable after a collision. The seat belts on the driver and front passenger side will not pull out from the retracted position. Vehicle was inspected by State Farm Insurance & Caliber Collision, in connection with Boggus Ford Dealer, & all have determined that this is NOT collision related. This decision was made because the front passenger seat was unoccupied at the time of collision. Therefore I am reaching out to whoever will listen, this vehicle is no longer safe to drive as it apparently has a potential deadly defect.

  • Filed Mar 2018 · Also filed under Power Train, Engine

    TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING 35 MPH, THE TRANSMISSION SEIZED IN FIFTH GEAR. ADDITIONALLY, THE CHECK ENGINE AND SEAT BELT WARNING INDICATORS ILLUMINATED, THE SPEEDOMETER BECAME INOPERABLE, AND THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE WAS TAKEN TO WASHBURN FORD LINCOLN (address removed), BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

  • Filed Apr 2017

    I DRIVE ALONG AND MY SEATBELT JUST UNLATCHES. I PUT IT BACK IN THE RECIEVER BUCKLE IT CLICKS I TUG ON IT AND ITS LATCHED......I DRIVE DOWN THE ROAD.....EVENTUALLY IT UNLATCHES AGAIN. I DONT KNOW WHAT TO DO. WITH A PART THAT DOESNT APPEAR TO BE DAMAGED, AND APPEARS TO WORK BUT ISN'T. I DONT REALLY WANT TO REPLACE IT WITH THE SAME PART.

• Traction Control System3

  • Filed Jan 2018 · Also filed under Steering

    TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING 65 MPH, THE POWER STEERING AND TRACTION INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE POWER STEERING LOST POWER FOR UP TO THIRTY SECONDS. THE FAILURES OCCURRED SEVERAL TIMES WITHIN THE PAST FEW WEEKS. THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE CONTACT REACHED OUT TO THE DEALER (KRAUSE FAMILY FORD, [address removed]) WHERE AN APPOINTMENT WAS SCHEDULED FOR JANUARY 20, 2018. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 107,000.

  • Filed Feb 2017 · Also filed under Vehicle Speed Control, Service Brakes

    TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING VARIOUS SPEEDS AND MAKING A LEFT OR RIGHT TURN, THE TRACTION CONTROL SYSTEM WARNING INDICATOR ILLUMINATED. WHEN THE BRAKES WERE ENGAGED BY THE SYSTEM, THE VEHICLE'S SPEED WAS SEVERELY REDUCED AND ALMOST CAUSED SEVERAL CRASHES. THE VEHICLE WAS TAKEN TO A DEALER WHERE A RECORDING DEVICE WAS ATTACHED, INDICATING THAT THE CONTACT DEPRESSED THE BRAKE PEDAL WHEN, IN FACT, HE DID NOT. THE BRAKES AND SEVERAL PARTS WERE REPLACED BY THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

  • Filed Jul 2016 · Also filed under Vehicle Speed Control, Service Brakes

    TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING UNDER 30 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE DECELERATED WITHOUT BEING PROMPTED. THE BRAKES ENGAGED AND THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 52,000. UPDATED 11/01/16*LJ THE CONSUMER STATED THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. *JS

• Back Over Prevention2

  • Filed Dec 2024

    The contact owns a 2012 Ford F-150. The contact stated while reversing, the back-over prevention camera image was displayed on the wrong side of the screen, creating a visibility hazard. The vehicle was taken to an independent mechanic who diagnosed and determined that the camera unit was faulty and needed to be replaced. The backup camera was replaced, and the vehicle was repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 250,000.

  • Filed Nov 2024

    The contact owns a 2012 Ford F-150. The contact stated that while reversing, the rearview camera image was blue. The local dealer and the manufacturer were notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The failure mileage was 60,000.

• Forward Collision Avoidance2

  • Filed Nov 2024 · Also filed under Power Train

    Driving home at approx.50 mph my f-150 Ford downshifted into 1st gear for no reason? Locking up the rear tires and slamming me forward. I put in my vin number and found my truck is not part of Ford's recall for f 150's 2011 thru 2014. I don't know why it's not part of the recall ? The recall 19So7 describes what happened exactly. Ford said the Dealers fixed this by reprogramming the tcu or transmission control module. I believe there is damage to the transmission. I took it to Goode Ford in Burley,Idaho they said it has too many miles they would not even look at it ?

  • Filed May 2024 · Also filed under Vehicle Speed Control

    Truck down shifts randomly while driving and does not shift when it is supposed to on take off the RPMs go up 3 something. You can stop turn truck off and it starts to work again for 1 or 2 take offs then does it again.

• Air1

  • Filed Sep 2022 · Also filed under Service Brakes, Power Train

    The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted and jerked. The vehicle was taken to an independent mechanic who advised him to take the vehicle to a transmission specialist. The vehicle was then taken to the transmission specialist, who diagnosed that the molded leadframe and wheel speed sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was included in the Customer Satisfaction Program: 16N02 (Molded Leadframe Extended Coverage) however, the mileage was over the warranty coverage. The failure mileage was 165,982.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings differ by cab style and 2WD/4WD, so check the row that matches the truck. Source: nhtsa.gov/ratings.