2024 Chevrolet Silverado 1500

Price & value

We don't guess at prices. Get a real value for the exact truck from Kelley Blue Book, then see how the asking price compares.

Owner's manual

Get the free official owner's manual from Chevrolet's manuals and guides page. Choose 2024 Silverado 1500. It covers maintenance schedules, fluids, towing limits and warning lights. Older years may not be listed online.

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical

  Apr 2025 · #25V274000

  General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine.

  Read more: details, risk and fix

  General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.

  Risk: Engine failure increases the risk of a crash.

  Fix: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at [phone removed], Chevrolet customer service at [phone removed], or GMC customer service at [phone removed]. GM's number for this recall is N252494000.

• Trailer Hitches

  Aug 2024 · #24V626000

  OEM Systems, LLC (OEM) is recalling certain 2024 Chevrolet Silverado vehicles.

  Read more: details, risk and fix

  OEM Systems, LLC (OEM) is recalling certain 2024 Chevrolet Silverado vehicles. The rear bumper mounting bracket may not be sufficient for towing, which can allow the towed trailer to detach from the vehicle.

  Risk: A trailer that detaches from a vehicle while driving increases the risk of a crash.

  Fix: OEM will replace the rear bumper mounting bracket and hitch, free of charge. Owner notification letters are expected to be mailed in August 2024. Owners may contact OEM customer service at [phone removed].

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Engine147

  2 involved a crash

  • Filed Sep 2026 · Also filed under Fuel/Propulsion System

    My vehicle was serviced for the Chevy L87 recall a couple of thousand miles ago. It currently has 13343 miles on it and I was driving down the road and then all of a sudden the engine just stopped and my vehicle lost power leaving me stranded on a state route XXX in [XXX], which is a dangerous route with nowhere to pull off. This issue has been going on for years now and Chevy needs to make this right. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Sep 2026 · Also filed under Power Train, Electrical System

    Got my truck back yesterday from in shop for 2 weeks from being repaired. Got to red light just stopped my engine shuts off. Dash shows engine/transmission problems. Exact same thing happened two weeks ago. Had to get towed into dealer again this am

  • Filed Sep 2026

    6.2L/L87 engine passed PICO test in August 2025 (24,190 miles). Switched to 0W-40. Engine lost propulsion in June 2026 (32,371 miles). Towed to dealer. Engine replaced in July 2026.

  • Filed Sep 2026 · Also filed under Power Train

    2024 Silverado 3.0 Rst turbo replacement, followed by engine replacement at 80K miles. Advised the dealership about the transmission at about 85k miles. At 103,000 miles the transmission failed. GM is denying any responbility. This is already a known issue yet GM keeps denying it. Major saftey issue from the beggining of the purchase. Every complaint has been noted by the dealership.

  • Filed Sep 2026

    Original 6.2L engine was replaced subsequent to NHTSA Report 11724274 from Catatrophic engine failure on January 31, 2026 at 25,274 miles. Original engine was manufactured on May 30, 2024, but Silverado HC was manufactured on June 9, 2024, so it was not captured in existing NHTSA Campaign 25V‑274 and subsequent GM 6.2L Recall and is not currently included in expanded factory 10/150,000 powertrain warranty. Due to original catastrophic engine failure due to crank and connecting rod, covered transmission damage was discovered, truck is currently on third Torque Converter and Transmission has been out of truck for repairs to Valve Body and 4-10/reverse piston twice. Replacement 6.2L engine lasted 3,900 miles before exhibiting significant Lifter Tick Bank One/Driver Side, Tear down revealed failed lifter which wiped out a lobe on Cam. GM TAC refused engine replacement, instead replaced one Cam, 16 lifters and trays on Bank One. Drove truck for approximately 300 miles after repair and Engine began exhibiting significant knocking from bottom of engine, second replacement engine is now being installed. All routine maintenance and Warranty work has been performed and documented at GM certified Dealer Service Department.

  • Showing the 5 most recent of 147.
• Power Train94

  1 involved a crash

  • Filed Sep 2026 · Also filed under Steering, Suspension

    While operating the vehicle, the front electric drive motor suffered a failure, triggering reduced propulsion warnings and rendering the primary electric powertrain inoperable. The vehicle was towed to an authorized GM dealership service center, where the defect was confirmed. To replace the failed front drive unit, technicians had to drop the front subframe cradle and completely dismantle the front suspension and steering assembly. During inspection of the disassembled components, severe mechanical galling and metal scoring were documented on the cast aluminum front steering knuckle mounting boss. Reinstalling suspension and steering hardware against structurally compromised, gouged aluminum presents a severe safety hazard of metal fatigue, stress fracture, or joint failure under dynamic loads. This vehicle is factory-rated to tow heavy loads. Dynamic cyclic forces transferred through a compromised front knuckle assembly—particularly when towing on a weight-distribution hitch—create an acute risk of structural failure and loss of directional control at highway speeds. The vehicle has remained grounded and out of service at the dealership for over 50 continuous days undergoing this high-voltage and chassis teardown.

  • Filed Sep 2026 · Also filed under Electrical System, Engine

    Got my truck back yesterday from in shop for 2 weeks from being repaired. Got to red light just stopped my engine shuts off. Dash shows engine/transmission problems. Exact same thing happened two weeks ago. Had to get towed into dealer again this am

  • Filed Sep 2026 · Also filed under Engine

    2024 Silverado 3.0 Rst turbo replacement, followed by engine replacement at 80K miles. Advised the dealership about the transmission at about 85k miles. At 103,000 miles the transmission failed. GM is denying any responbility. This is already a known issue yet GM keeps denying it. Major saftey issue from the beggining of the purchase. Every complaint has been noted by the dealership.

  • Filed Sep 2026 · Also filed under Electrical System, Service Brakes

    from a stop during fast acceleration made a left turn and rear section or rear axle sounded like it went over a speed bump or wheels locked up, then transmission felt like it was in high gear, did not want to move , or very slowly , i accelerated rpm was 2k or 3k still moving very slowly, this was in heavy traffic. I notice that check engine light went on with TC, parking brake service , some pad lock ( dont know what the ped lock is). 2nd time this happen the parking light service light went on and the brakes locked up again in traffic. 0

  • Filed Aug 2026 · Also filed under Electrical System, Engine

    This vehicle is a 2024 Chevrolet Silverado 1500 featuring a 6.2L V8 engine and a 10 speed transmission, currently at 58,136 miles. The vehicle was experiencing a severe shudder. An official GM Technical Assistance Case (TAC) engineering case was opened on July 30, 2026 confirming a verified DFM cylinder deactivation or valve train malfunction. However, on August 21, 2026 the dealership falsified the repair log by printing ‘Concern Not Duplicated’ to the manufacturer, while physically installing an unapproved aftermarket Range Technology DFM Eliminator module into the vehicle’s engine harness to artificially override the factory emissions and cylinder deactivation programming to mask the mechanical failure. This vehicle is part of the active NHTSA Engineer Analysis EA26005, and the manufacturer’s dealer network is actively using unapproved third party hardware shortcuts to evade mandatory warranty repairs before the vehicle’s 60,000 mile factory powertrain limit expires. I called GM to report and request a warranty freeze and regional field engineer to go to a different dealership and was told they can’t freeze a warranty because the TAC was closed on August 28, 2026 as resolved even though it was not resolved.

  • Showing the 5 most recent of 94.
• Electrical System42

  2 involved a crash

  • Filed Sep 2026

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving 10 MPH and pulling into a parking lot, the vehicle unexpectedly lost motive power. The message “Shift to Neutral and Press the Start Button” was displayed. The contact was concerned that the failure was a safety hazard and could pose a safety risk to the contact and others. The failure mileage was approximately 54,265.

  • Filed Sep 2026 · Also filed under Power Train, Engine

    Got my truck back yesterday from in shop for 2 weeks from being repaired. Got to red light just stopped my engine shuts off. Dash shows engine/transmission problems. Exact same thing happened two weeks ago. Had to get towed into dealer again this am

  • Filed Sep 2026 · Also filed under Power Train, Service Brakes

    from a stop during fast acceleration made a left turn and rear section or rear axle sounded like it went over a speed bump or wheels locked up, then transmission felt like it was in high gear, did not want to move , or very slowly , i accelerated rpm was 2k or 3k still moving very slowly, this was in heavy traffic. I notice that check engine light went on with TC, parking brake service , some pad lock ( dont know what the ped lock is). 2nd time this happen the parking light service light went on and the brakes locked up again in traffic. 0

  • Filed Sep 2026 · Also filed under Steering, Service Brakes

    I applied brake and pedal went straight to floor without any stopping. I had to steer into a ditch to avoid a collision resulting in more damage to steering system, frame, windshield and body. This was complete brake system failure and yes is available for inspection. I was in a very rural area at time and was able to avoid a collision however, if I had been in city or on highway it could have easily resulted in injury or fatalities. The problem is currently under federal investigation and has been widely reported as a serious problem which may soon result in widespread recall. The vehicle has not been inspected yet by dealership or anywhere else as it just happened 18 hours ago. There were no warning lights or chimes before the incident when pedal went to the floor. After incident dashboard lit up with warning lights including, Brake, ABS, Traction control, power steering, Collision system, Engine light, Steering Column and others. Truck speed limited to 43 mph. And pedal still goes to the floor without applying brakes.

  • Filed Aug 2026 · Also filed under Power Train, Engine

    This vehicle is a 2024 Chevrolet Silverado 1500 featuring a 6.2L V8 engine and a 10 speed transmission, currently at 58,136 miles. The vehicle was experiencing a severe shudder. An official GM Technical Assistance Case (TAC) engineering case was opened on July 30, 2026 confirming a verified DFM cylinder deactivation or valve train malfunction. However, on August 21, 2026 the dealership falsified the repair log by printing ‘Concern Not Duplicated’ to the manufacturer, while physically installing an unapproved aftermarket Range Technology DFM Eliminator module into the vehicle’s engine harness to artificially override the factory emissions and cylinder deactivation programming to mask the mechanical failure. This vehicle is part of the active NHTSA Engineer Analysis EA26005, and the manufacturer’s dealer network is actively using unapproved third party hardware shortcuts to evade mandatory warranty repairs before the vehicle’s 60,000 mile factory powertrain limit expires. I called GM to report and request a warranty freeze and regional field engineer to go to a different dealership and was told they can’t freeze a warranty because the TAC was closed on August 28, 2026 as resolved even though it was not resolved.

  • Showing the 5 most recent of 42.
• Unknown or Other21

  • Filed Sep 2026

    2024 Chevrolet Silverado 1500 LTZ, 3.0L Duramax. When the DEF system begins displaying the “miles until 65 MPH max speed” warning, the warning takes over the Driver Information Center and cannot be acknowledged or dismissed with the steering-wheel thumbwheel. This prevents me from accessing unrelated DIC information, including Trip 1/Trip 2 and other vehicle information, potentially for hundreds of miles. The truck recently received the latest available software update. I am requesting that GM document this as a software/usability defect and provide a case number. The DEF warning should remain available without preventing access to other DIC functions.

  • Filed Sep 2026

    OnStar Telemetry Control module suddenly failed. Systems such as automatic crash detection, directions, mapping and OnStar emergency connection and SOS all not working. Rests did not work and truck is at the dealership for repairs. Internet reports that this is a common issue with 24-25 models but GMC not proactively repairing or compensating owners for repair. They issued a service bulletin for some models but are resisting a recall to address safety issues. GM Service update N262547330.

  • Filed Jun 2026 · Also filed under Lane Departure, Back Over Prevention

    The all around vehicle camera system fails on average every 6 months. As the dealership is far away in our area, I have to take a 1/2 day to full day off work to take it over. I believe we are now on the third replacement camera module, in need of a fourth that was just replaced less than two months ago. GM makes it unreasonable to deal with. They require you drive over to the dealership just so they can see the same problem is occuring and only then will order parts, requiring a second appointment. The problem is the same and this is just adding more time to the failing safety issue which is of major concern because we can't just drop in easily because we are in a remote area. It sometimes takes over a month for me to be able to schedule a time to go over there --- so I go many weeks with a failing camera system.

  • Filed May 2026

    This truck has the feature when you are stoped the truck will turn off then turn back on. My truck has not had a problem yet, but I know several people who have. The lady from Chevrolet told me it was a problem and to file this complaint. Thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed May 2026 · Also filed under Electrical System

    Tailgate opened on its own while driving down the interstate. Since then, anytime I open a door or use the drivers door to unlock the truck, the tailgate drops. The button on the tailgate does not open it, I have to use the FOB. I frequently carry construction materials in the bed, the tailgate dropping on its own with can put others at risk for serious injury or even death. No warning lamps, have not brought to the dealer, there is a recall for this issue, but my VIN doesn't match

  • Showing the 5 most recent of 21.
• Fuel/Propulsion System20

  1 involved a crash

  • Filed Sep 2026 · Also filed under Engine

    My vehicle was serviced for the Chevy L87 recall a couple of thousand miles ago. It currently has 13343 miles on it and I was driving down the road and then all of a sudden the engine just stopped and my vehicle lost power leaving me stranded on a state route XXX in [XXX], which is a dangerous route with nowhere to pull off. This issue has been going on for years now and Chevy needs to make this right. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Aug 2026 · Also filed under Electrical System, Engine

    Check engine light repeatedly comes on. Take it in, multiple Chevy dealerships “fix” the errors such as fuel line pump 5x, gear shift issues, modules that went bad and various other issues. I Routinely take care of vehicle (oil changes, tire rotations and service when needed) This truck will randomly shut off while driving (stop and go traffic ) I was told to turn off the start/stop which I do every time I get in the truck. However it recently wouldn’t turn over after going through a car wash, it would try and try till I manually stopped it. It’s running rough now and I pray everyday the check engine light doesn’t come on or that it doesn't just shut off mid drive. This truck has been hell on wheels and I bought it with 10 miles on it. Bought it from AutoNation in 12/2023.

  • Filed Jun 2026 · Also filed under Power Train

    Complete engine failure on the highway, compete engine and power lockup, towed back to dealership where complete engine lockup was confirmed. No prior issues, no other damage contributing to failure. Claims not to be covered under current recall, advising the recall be extended to all 6.2 19-04 Chevy models as I experienced the same engine failure as recall states.

  • Filed Mar 2026 · Also filed under Power Train, Engine

    Summary of Incident: On March 28, 2026, while traveling at 70 MPH on the Florida Turnpike, the vehicle suffered an instantaneous loss of motive power. The engine died abruptly with no warning. Upon reaching the shoulder, the electronic transmission locked, refusing to shift into Neutral or Park. The engine cranks but will not start. 1. Component Failure & Availability: The exact component is currently unknown, but the failure involves the Powertrain, Fuel System, and Electronic Transmission Control. The vehicle is currently at an authorized dealership and is available for inspection by the manufacturer or NHTSA upon request. 2. Safety Risk: The sudden loss of power at highway speeds created an immediate risk of a rear-end collision. Because the electronic transmission locked and would not allow the vehicle to be shifted into Neutral, it became a fixed object on a high-speed shoulder. It could not be pushed to a safer location, increasing the risk of a secondary accident. 3. Problem Reproduction: The vehicle was towed directly to an authorized Chevrolet dealership. As of this filing, the dealership is in possession of the vehicle, but the failure has not yet been reproduced or confirmed by a technician as they are awaiting formal diagnostic commencement. 4. Inspections: The vehicle was inspected by a roadside towing professional for transport. It is currently at the manufacturer’s authorized service center awaiting a formal diagnostic inspection. No police or insurance inspections have occurred. 5. Warning Symptoms: There were no warning lamps, "Check Engine" lights, or messages prior to the failure. No symptoms like rough idling or unusual noises occurred. The vehicle performed normally until the moment of total power loss.

  • Filed Mar 2026

    The DEF tank failed making the exhaust system malfunction. This puts the vehicle in limp mode.

  • Showing the 5 most recent of 20.
• Engine And Engine Cooling20

  • Filed Sep 2026

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that the vehicle had been experiencing inaccurate DEF gauge readings since the purchase, and the failure mostly occurred while towing a camper or trailer. The contact stated that while driving 70 MPH on the highway and hauling a camper, the message that the DEF tank was empty and needed to be refilled was displayed, and the vehicle went into LIMP Mode and decelerated to 35 MPH. The driver continued driving and pulled over to a safe location. The vehicle was taken to a dealer, where it was determined that the DEF tank needed to be replaced; however, the manufacturer denied authorization because the required preliminary procedures had not been completed. The manufacturer General Motors LLC was notified of the failure by phone. The failure mileage was approximately 4.

  • Filed Aug 2026

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle stalled on several occasions. No warning light was illuminated. The vehicle was restarted and drove as intended. The vehicle was taken to the dealer several times, but no repair was performed. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the manufacturer denied authorization to perform the recall inspection. The dealer informed the contact that the failure appeared to be associated with the recall and replaced the engine oil with a higher viscosity oil. The contact was provided a work order confirming that the recall repair was not completed. The manufacturer was notified of the failure and referred the contact to another dealer. The vehicle was taken to Mac Haik Chevrolet (address removed); however, the stalling failure could not be duplicated, but there were abnormal engine sounds confirmed. The second dealer requested authorization to disassemble the engine, but the manufacturer denied the request. The contact stated that the manufacturer failed to honor the recall repair, denied a buyback request, and offered monetary compensation, which the contact declined. The vehicle was not repaired and was traded in. The failure mileage was approximately 5,000.

  • Filed Jul 2026

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving 70 MPH, the RPM became elevated; however, the vehicle decelerated abnormally, causing the vehicle to lose power. The contact pulled over on the side of the road, turned off and restarted the vehicle, but the vehicle failed to operate as intended. The vehicle was towed to the dealer. The vehicle was serviced under NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING) by the owner, but the remedy failed to fix the vehicle. The manufacturer was not notified of the failure. The failure mileage was 28,500.

  • Filed Jul 2026

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at 75 MPH, the engine shut off without warning. The contact safely coasted to the shoulder of the road and requested assistance from 911 to secure the vehicle from oncoming traffic. The vehicle was then towed to a dealer, where a diagnostic assessment confirmed a total engine failure, requiring replacement. The contact had previously taken the vehicle to a dealer for NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the inspection yielded no visible issues, and the recall was marked as completed. The vehicle remained at the dealer and had yet to be repaired. The manufacturer had not been notified of the failure. The failure mileage was approximately 25,500.

  • Filed Apr 2026

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving approximately 55 MPH, the vehicle started jerking and shuddering before it stalled. There was an abnormal grinding sound coming from the engine compartment. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not associated with the recall. The manufacturer was informed of the failure. The failure mileage was 13,222.

  • Showing the 5 most recent of 20.
• Forward Collision Avoidance15

  2 involved a crash

  • Filed Jun 2026 · Also filed under Service Brakes

    On Febuary 13th 2026 I was involved in a wreck where I re-ended another stopped vehicle. There was no warning light or automated braking executed. I braked hard but not soon enough.There was no malfunction warnings or lights displayed before (or after ) the accident showing it to be inoperative. It has been in to the dealer 3 times since. Yes it is available for inspection. Was told that it will not work if you have your foot on brake or accelerator by one technician. This truck use to brake for no reason even going 70 mph on highway. I am pretty sure GM has reprogramed to fix that issue leaving the sensitivitu so low it now does not work at all.

  • Filed Jan 2026 · Also filed under Steering, Electrical System

    Was driving 45 mph when a “ Conditions Not Correct for Shift” warning pops up on the screen and puts me into neutral, but came to a stop in a neighborhood entrance and have not been able to start or put the vehicle into gear

  • Filed Sep 2025 · Also filed under Engine

    These incidents are unrelated: 1) Multiple times the Adaptive cruise brakes when no object is in front of the vehicle. Almost causing the vehicle behind to rear end you. 2) Engine failure while driving.

  • Filed Aug 2025 · Also filed under Electrical System, Lane Departure

    Truck will randomly throw codes for service 4wd and forward collision unavailable, rear cross traffic unavailable, lane departure will not work, auto high beams not work, and if parked position truck will not release Park brake making truck unable to be moved. Truck has been in and out of certified dealer 3 times and problems still occurring at random. Dealer has stated they are not able to duplicate issues and can't do anything. Issues happening pose risk while driving when codes come on making all standard safety features not to work in event of a accident. Also making truck not mobile when Park brake sets in event of accident.

  • Filed Jun 2025 · Also filed under Vehicle Speed Control

    On 7 or 8 occasions while navigating parking lots/driveway turnaround, i bumped the resume switch on the steering wheel and the truck took off accelerating rapidly from 2-4 mph speed until I disengaged with the brake. Someone with slower reactions or unaware of what is going on is going to get hurt by this. I believe it's tied to collision avoidance system and the adaptive cruise control mode. This system will allow cruise to stay engaged even as it slows you to a halt in, e.g. a rush hour slowdown, but if it slows you to some speed just greater than zero, and the traffic ahead speeds up, it will speed back up to the cruise setting. Similarly, when cruise is disengaged by brake action, but there is still a stored value in cruise control, if you accidentally hit resume at slow speeds the logic is treating it like a traffic situation. So the old 20 or 25mph minimum engagement speed no longer applies. As for why I inadvertently hit resume, it has to do with the raised momentary rocker switch at the 9 oclock position on the steering wheel. If you make a turn with your palm against steering wheel. For example, on a left turn, if the wheel is turning counterclockwise and your left palm is in the 9 o'clock position, it can rub against the raised cruise control rocker triggering the resume function, and off she will go! A flush or recessed button/switch would have been a better choice here. At this point, a software change would be the best solution to ignore the resume function below a certain speed.

  • Showing the 5 most recent of 15.
• Vehicle Speed Control12

  • Filed Aug 2026 · Also filed under Power Train, Engine

    Vehicle suddenly stalls and reduces speed at different times with no warning. At first it would show that message after car washes or rainy days but now randomly it’ll reduce speed in unexpected moments causing safety concerns. It reduces speed, stalls, drives forcefully, and shows a “reduced acceleration drive with care”. Sudden stalls have become a danger to my family and myself as we depend on this car to get to and from on a daily basis. Dealership states it’s the TCM but not covered under warranty. But the vehicle is new how is it that it already has defects

  • Filed May 2026 · Also filed under Power Train, Engine

    On [XXX], I was going to Atlanta, the truck started hesitating harshly while I was passing another driver on a two lane road. The truck wouldn’t accelerate and the paddle seemed to be stuck, I had to pull off the road to avoid a head on collision. On the 30th of May, I took the truck to Allen Turner in Pensacola, Florida where I purchased it and reported the issue, the service department was closed and they sent me next door to a Chevrolet Dealership, which was also closed. On today [XXX], I took the truck out for a test drive, and I had the same incident happen, but this time I pulled into a gas station and shutdown the truck. Once I turned the truck back on, the check engine light came on. I didn’t think I would make it back home, because the truck didn’t accelerate correctly, and when I pressed the gas pedal it didn’t accelerate and was making different noises. The pedal seemed to be stuck, with no acceleration. I recorded a little bit with my phone while trying to drive, but it’s not the best. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Apr 2026 · Also filed under Steering, Electrical System

    Purchased June 3,2024 Feb 3/2025: serial data gateway module recall. All indicator lights on, ac control and radio inoperable, instrument panel displays various issues. That recall was serviced. February 28/2025: couldn’t see how fast I was going, don’t know how much gas I had. AC controls and radio no operable, all information indicator lights on again March 1/2025: duplicate issues from 2/28 January 17/2026: at a red light, car shut off and wouldn't turn back on in the middle of snowing road, indicator lights all on and present could not restart car, police present-had to unhook battery due to safety concerns March 18/2026: , all indicator lights on, speed limitation to 62 on the highway, loss of power steering, didn’t turn back, called for tow and the morning after turned on and check engine light off Vehicle in at dealership: March 26-27, 30-31: Could not replicate issue, no r/o codes 4/1 Contacted by Brian with GM Corporate- “can’t do anything until the check engine code goes off again”.

  • Filed Dec 2025 · Also filed under Power Train, Engine

    For the first time I purchased a brand new vehicle off a dealership lot…What a mistake. While the dealership itself was an awful experience I thought it was worth it for a Chevy Silverado. After all my previous one was so reliable. WRONG. The first issue I found was I was unable to shift into reverse to back out of the driveway of a fire station I volunteer at. After driving forward a couple times and shutting the vehicle off and shifting multiple times I had to be towed out in reverse. I was able to drive home but the transmissions slipped once and the vehicle slowed abruptly. The check engine light was now on. I dropped the vehicle off at the dealership over the weekend and on Monday they called and informed me the 2024 Silverado misfired once and nothing was wrong with the transmission. There was nothing they could do. About two months later I was driving to work as a career firefighter/paramedic when my vehicles check engine light came on and a message informed me that I was in “reduced acceleration mode”. I slowly and carefully made my way to work and brought the truck to the dealership after my shift. The check engine light was now on again. They informed me later that day that I had a faulty valve body in my transmission. They “unfortunately” could not give me a completion date on my repair as they had no ETA for the replacement part. It appears the part is in high demand. This makes sense as a quick google search shows this is a widely known issue with the 10 speed transmission. So far I have been unable to get a rental vehicle between the dealership and GM. Aside from my house my 2024 Silverado is the largest purchase of my life. And at 15,000 miles I am without it for the foreseeable future. As a first responder the communities I serve depend on me to respond from home at any hour. My family and I are living in a DIY renovation while also starting a farm business. I need a dependable vehicle and regret spending $53,000 on a new vehicle. I have more to say.

  • Filed Sep 2025 · Also filed under Lane Departure

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 60 MPH and attempting to change lanes, the Lane Departure feature activated, and the vehicle started beeping and accelerated independently into the bike lane. No warning light was illuminated. A dealer was contacted. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,306.

  • Showing the 5 most recent of 12.
• Steering11

  1 involved a crash

  • Filed Sep 2026 · Also filed under Service Brakes

    Tried to start the Chevy Silverado 1500 remotely and it was unresponsive using the remote start key fob. The truck was then started with the push start button inside the truck. There was no instrument panel errors or warnings when the truck was first started and began driving it. Upon taking the truck out of park and starting to drive, the brake pedal was extremely hard to push, and the steering was extremely hard to turn. It took a long distance to stop the truck while moving very slowly in a parking lot. The truck was also very hard to steer as if all power steering assistance had failed. The truck was put in park. Immediately after the truck was shifted into park, the instrument panel reported ABS, powertrain and steering column lock errors. After being turned off for 20 minutes, it was restarted and the only error on the instrument panel was a check engine light. The brake pedal pressure returned to normal and the breaking started working. The steering was now easy to turn and working as well. It was drove slowly, a very short distance to the dealership where it has been for the last week and a half. They have diagnosed and replaced the ECM, ABS and master cylinder. They continue to receive braking system error codes.

  • Filed Sep 2026 · Also filed under Suspension, Power Train

    While operating the vehicle, the front electric drive motor suffered a failure, triggering reduced propulsion warnings and rendering the primary electric powertrain inoperable. The vehicle was towed to an authorized GM dealership service center, where the defect was confirmed. To replace the failed front drive unit, technicians had to drop the front subframe cradle and completely dismantle the front suspension and steering assembly. During inspection of the disassembled components, severe mechanical galling and metal scoring were documented on the cast aluminum front steering knuckle mounting boss. Reinstalling suspension and steering hardware against structurally compromised, gouged aluminum presents a severe safety hazard of metal fatigue, stress fracture, or joint failure under dynamic loads. This vehicle is factory-rated to tow heavy loads. Dynamic cyclic forces transferred through a compromised front knuckle assembly—particularly when towing on a weight-distribution hitch—create an acute risk of structural failure and loss of directional control at highway speeds. The vehicle has remained grounded and out of service at the dealership for over 50 continuous days undergoing this high-voltage and chassis teardown.

  • Filed Sep 2026 · Also filed under Electrical System, Service Brakes

    I applied brake and pedal went straight to floor without any stopping. I had to steer into a ditch to avoid a collision resulting in more damage to steering system, frame, windshield and body. This was complete brake system failure and yes is available for inspection. I was in a very rural area at time and was able to avoid a collision however, if I had been in city or on highway it could have easily resulted in injury or fatalities. The problem is currently under federal investigation and has been widely reported as a serious problem which may soon result in widespread recall. The vehicle has not been inspected yet by dealership or anywhere else as it just happened 18 hours ago. There were no warning lights or chimes before the incident when pedal went to the floor. After incident dashboard lit up with warning lights including, Brake, ABS, Traction control, power steering, Collision system, Engine light, Steering Column and others. Truck speed limited to 43 mph. And pedal still goes to the floor without applying brakes.

  • Filed Apr 2026 · Also filed under Electrical System, Vehicle Speed Control

    Purchased June 3,2024 Feb 3/2025: serial data gateway module recall. All indicator lights on, ac control and radio inoperable, instrument panel displays various issues. That recall was serviced. February 28/2025: couldn’t see how fast I was going, don’t know how much gas I had. AC controls and radio no operable, all information indicator lights on again March 1/2025: duplicate issues from 2/28 January 17/2026: at a red light, car shut off and wouldn't turn back on in the middle of snowing road, indicator lights all on and present could not restart car, police present-had to unhook battery due to safety concerns March 18/2026: , all indicator lights on, speed limitation to 62 on the highway, loss of power steering, didn’t turn back, called for tow and the morning after turned on and check engine light off Vehicle in at dealership: March 26-27, 30-31: Could not replicate issue, no r/o codes 4/1 Contacted by Brian with GM Corporate- “can’t do anything until the check engine code goes off again”.

  • Filed Feb 2026

    At just over 36,000 miles, the vehicle randomly started jerking to either side of the road. It's not continuous and happens at random intervals while driving. Sometimes the steering wheel would jerk with the movement of the tires, other times, it felt as if the steering wheel had disengaged for a moment. The first time it happened, we were traveling on a highway at 55mph and were jerked towards oncoming traffic. I immediately stopped the vehicle and turned around to head back home at a safer rate of speed. The steering issue continued numerous times until my arrival at home. This issue just happened today, so it has not been inspected by anyone yet. There were no warning lamps, messages, or other indications.

  • Showing the 5 most recent of 11.
• Service Brakes10

  2 involved a crash

  • Filed Sep 2026 · Also filed under Steering

    Tried to start the Chevy Silverado 1500 remotely and it was unresponsive using the remote start key fob. The truck was then started with the push start button inside the truck. There was no instrument panel errors or warnings when the truck was first started and began driving it. Upon taking the truck out of park and starting to drive, the brake pedal was extremely hard to push, and the steering was extremely hard to turn. It took a long distance to stop the truck while moving very slowly in a parking lot. The truck was also very hard to steer as if all power steering assistance had failed. The truck was put in park. Immediately after the truck was shifted into park, the instrument panel reported ABS, powertrain and steering column lock errors. After being turned off for 20 minutes, it was restarted and the only error on the instrument panel was a check engine light. The brake pedal pressure returned to normal and the breaking started working. The steering was now easy to turn and working as well. It was drove slowly, a very short distance to the dealership where it has been for the last week and a half. They have diagnosed and replaced the ECM, ABS and master cylinder. They continue to receive braking system error codes.

  • Filed Sep 2026 · Also filed under Power Train, Electrical System

    from a stop during fast acceleration made a left turn and rear section or rear axle sounded like it went over a speed bump or wheels locked up, then transmission felt like it was in high gear, did not want to move , or very slowly , i accelerated rpm was 2k or 3k still moving very slowly, this was in heavy traffic. I notice that check engine light went on with TC, parking brake service , some pad lock ( dont know what the ped lock is). 2nd time this happen the parking light service light went on and the brakes locked up again in traffic. 0

  • Filed Sep 2026 · Also filed under Steering, Electrical System

    I applied brake and pedal went straight to floor without any stopping. I had to steer into a ditch to avoid a collision resulting in more damage to steering system, frame, windshield and body. This was complete brake system failure and yes is available for inspection. I was in a very rural area at time and was able to avoid a collision however, if I had been in city or on highway it could have easily resulted in injury or fatalities. The problem is currently under federal investigation and has been widely reported as a serious problem which may soon result in widespread recall. The vehicle has not been inspected yet by dealership or anywhere else as it just happened 18 hours ago. There were no warning lights or chimes before the incident when pedal went to the floor. After incident dashboard lit up with warning lights including, Brake, ABS, Traction control, power steering, Collision system, Engine light, Steering Column and others. Truck speed limited to 43 mph. And pedal still goes to the floor without applying brakes.

  • Filed Jun 2026 · Also filed under Forward Collision Avoidance

    On Febuary 13th 2026 I was involved in a wreck where I re-ended another stopped vehicle. There was no warning light or automated braking executed. I braked hard but not soon enough.There was no malfunction warnings or lights displayed before (or after ) the accident showing it to be inoperative. It has been in to the dealer 3 times since. Yes it is available for inspection. Was told that it will not work if you have your foot on brake or accelerator by one technician. This truck use to brake for no reason even going 70 mph on highway. I am pretty sure GM has reprogramed to fix that issue leaving the sensitivitu so low it now does not work at all.

  • Filed Oct 2025 · Also filed under Electrical System, Engine

    We have had four previously documented issues with the electrical, brake and engine in our truck. Today, we were advised by the dealer that the truck had been fixed, and a new ECM had been installed. They advised they drove the truck for 100 miles and there were no issues. We picked the truck up and on the way home, while on the highway, the truck went into low power mode, the brakes went out, the check engine light and slip light came on. The dash began flashing detection warning lights (see attached photos): Brake system failure 62 MPH top speed, Service steering column lock, Reduced Acceleration drive with care, Service ESC, Service traction control. We immediately turned around and went back to the dealership and showed them what was going on. They took photographs and had the technician come out to look at the vehicle. He looked at the lights and codes and admitted he does not know what is going on. The service manager said that the company representative was coming tomorrow (10/21/25) and that he was going to speak with him and recommend a buyback. We left the truck with the dealer and were given a loaner car. This is the 5th incident with the same issues.

  • Showing the 5 most recent of 10.
• Structure8

  1 involved a crash

  • Filed May 2026 · Also filed under Visibility/Wiper

    There is a bad glare that comes off the hood scoop on the bison edition that blinds a driver while driving causing a high risk of an accident

  • Filed Mar 2026 · Also filed under Electrical System, Unknown or Other

    I am writing to report a serious safety concern involving my 2024 Chevrolet Silverado that resulted in a child being locked inside the vehicle with the key fob present inside the car. On March 25 2026, after parking and turning off the vehicle, I exited the driver’s seat with my key fob inside my purse, which remained in the front of the vehicle. I then walked around to remove my daughter from the back seat. During that time, she climbed into the front seat and pressed the interior door lock button, locking all doors. My daughter has autism and is not able to follow instructions or unlock the vehicle on command. As a result, she was locked inside the vehicle with the key fob present inside, and I was unable to gain access from the outside. The vehicle did not prevent the lock from engaging, nor did it allow me to open the door despite the key being inside the vehicle. This situation required emergency assistance (911) to safely remove her from the vehicle. I understand that many vehicles have “lockout prevention” features; however, in this case, the system did not account for a vulnerable occupant inside the vehicle. Allowing the vehicle to be locked from the interior while the key fob is inside—and without any external override—creates a significant child safety risk. I am requesting that Chevrolet review this design behavior as a potential safety issue, specifically: - Why the vehicle allows interior locking when a key fob is detected inside - Why there is no external override to unlock the vehicle when the key is present - Whether a software update or safety feature enhancement can address this risk This is not just a convenience issue—it is a safety hazard that can lead to dangerous outcomes, especially for children or individuals with disabilities. Please confirm receipt of this concern and advise whether this issue has been previously identified or is under review.

  • Filed Apr 2025

    While driving on March 23, 2025, we heard a loud bang, we stopped at a gas station shortly thereafter and realized the tailgate had fallen open while driving and struck the trailer hitch. The latch/camera compartment were broken and hanging from where it struck the crank for trailer hitch and the tailgate was damaged (dented). It was taken to the dealership where they advised there is a recall on some models due to this same issue. They checked and advised our truck is not part of recall. We filed a PAC claim with Chevrolet which they are declining to pay. The latch/camera is currently taped into place. It has fallen open while driving one additional time since the first event. We frequently carry things in the bed of truck and our safety and that of anyone behind us could be in jeopardy.

  • Filed Jan 2025

    The tailgate opens while I am driving. I saw this is an issue with other Models but it has happened numerous times on my model as well. The computer system also malfunctions sporadically and the car doesn’t turn off.

  • Filed Dec 2024

    The automatic power running board of my vehicle has been coming loose. I took the vehicle to my dealership to get serviced. They said they tightened the bolts, and that the board is still loose. They also say there is nothing else they can do to fix the issue. This seems like a significant risk, as this component of the body of my car is at risk of coming apart further due to rattling while driving. I would like your help figuring out a safe solution.

  • Showing the 5 most recent of 8.
• Fuel System6

  • Filed Sep 2026 · Also filed under Gasoline

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving 40 MPH, the vehicle stalled, and the vehicle was unable to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump power control module needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 15,728.

  • Filed Sep 2025 · Also filed under Gasoline, Engine

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds on several occasions, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road, and the vehicle was restarted. The vehicle was taken to the dealer, where the fuel pump and the fuel pump module were replaced; however, the failure worsened. The contact stated that while driving at 45 MPH, the vehicle stalled. The contact was able to pull over to the side road. The vehicle failed to restart and was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,500.

  • Filed May 2025 · Also filed under Gasoline, Engine

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed, the vehicle stalled, and the check engine warning light illuminated. In addition, the contact stated that the heavy fuel consumption warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the fault code had been reset. The failure reoccurred and the check engine warning light illuminated. The contact stated that there was a burning fuel odor around the exterior of the vehicle. The contact stated that the failure was persistent; however, the vehicle was taken to the dealer several times due to the failure however, the failure was not duplicated. In addition, the contact stated there was an abnormal squeaking sound coming from the front of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200.

  • Filed Mar 2025 · Also filed under Diesel

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 55 MPH on a highway entrance ramp, the vehicle failed to accelerate upon depression of the accelerator pedal. The contact stated that the "Reduce Acceleration Drive with Care" message was displayed on the instrument panel. The dealer was notified of the failure and the contact was instructed to take the vehicle in for a diagnostic test. Once the contact arrived at the dealer, 13 diagnostic trouble codes were retrieved; however, the dealer could not duplicate the failure. An appointment was scheduled with the same dealer, and it was discovered that the diesel particulate filter was clogged with soot, causing the vehicle to enter LIMP Mode. Despite this discovery, the dealer was unable to duplicate the failure after the filter was unclogged. The vehicle resumed normal operation. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 11,267.

  • Filed Jan 2025 · Also filed under Power Train, Vehicle Speed Control, Gasoline

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle and attempting to shift into drive(D), the vehicle failed to shift or respond as needed. The contact became aware that the vehicle also failed to shift into reverse(R). After restarting the vehicle, the vehicle returned to normal functionality, and the contacts son was able to shift into drive. The contact stated that while her son was driving 50 MPH, the vehicle briefly accelerated independently before returning to normal functionality. A message to "Please Decelerate and Drive with Caution" was displayed. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the throttle body. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 24NA181. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 7,000.

  • Showing the 5 most recent of 6.
• Gasoline5

  • Filed Sep 2026 · Also filed under Fuel System

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving 40 MPH, the vehicle stalled, and the vehicle was unable to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump power control module needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 15,728.

  • Filed Sep 2025 · Also filed under Fuel System, Engine

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds on several occasions, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road, and the vehicle was restarted. The vehicle was taken to the dealer, where the fuel pump and the fuel pump module were replaced; however, the failure worsened. The contact stated that while driving at 45 MPH, the vehicle stalled. The contact was able to pull over to the side road. The vehicle failed to restart and was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,500.

  • Filed May 2025 · Also filed under Fuel System, Engine

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed, the vehicle stalled, and the check engine warning light illuminated. In addition, the contact stated that the heavy fuel consumption warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the fault code had been reset. The failure reoccurred and the check engine warning light illuminated. The contact stated that there was a burning fuel odor around the exterior of the vehicle. The contact stated that the failure was persistent; however, the vehicle was taken to the dealer several times due to the failure however, the failure was not duplicated. In addition, the contact stated there was an abnormal squeaking sound coming from the front of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200.

  • Filed Jan 2025 · Also filed under Power Train, Vehicle Speed Control, Fuel System

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle and attempting to shift into drive(D), the vehicle failed to shift or respond as needed. The contact became aware that the vehicle also failed to shift into reverse(R). After restarting the vehicle, the vehicle returned to normal functionality, and the contacts son was able to shift into drive. The contact stated that while her son was driving 50 MPH, the vehicle briefly accelerated independently before returning to normal functionality. A message to "Please Decelerate and Drive with Caution" was displayed. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the throttle body. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 24NA181. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 7,000.

  • Filed Jan 2025 · Also filed under Engine, Fuel System

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 60 MPH, the vehicle began jerking and sputtering and then stalled. The engine turned over, but the vehicle failed to start. The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 8,840.

• Visibility/Wiper5

  • Filed Aug 2026

    Glare on windshield from dash Glare in my eyes from all shiny trim on or around center console and around infotainment screen Very bad blind spots with trailer mirrors

  • Filed May 2026 · Also filed under Structure

    There is a bad glare that comes off the hood scoop on the bison edition that blinds a driver while driving causing a high risk of an accident

  • Filed Feb 2026 · Also filed under Electrical System, Back Over Prevention

    The dealership has informed me that the Radio Control Module of the vehicle needs to be replaced. The infotainment center which contains the backup camera is no longer functioning.

  • Filed Dec 2025 · Also filed under Unknown or Other

    On [XXX], I [XXX] ) experienced the following issues with my new 2024, Chevrolet Silverado - 1500: • Front Windshield Wiper Washer Fluid not spraying/dispensing. • No messages or symbols displayed on the Driver Information Center dashboard indicating Windshield Wiper Washer Fluid Reservoir low/empty. • Inspected the reservoir that holds the fluid and did not observe low/empty. • Took it to the GM dealer 4 times and they were unable to repair. My vehicle has a recurring defect with the windshield washer system where the washer fluid does not dispense when activated. This issue occurred on a new vehicle and has persisted despite service attempts. When the washer fluid fails to spray, I am unable to clear dirt, dust, road debris, or moisture from the windshield while driving. This significantly reduces forward visibility, especially at freeway speeds or in conditions where debris from other vehicles hits the windshield. The inability to clear the windshield immediately creates a safety hazard because it can obstruct the driver’s line of sight and increase the risk of a collision. This issue is not cosmetic, it directly affects safe operation of the vehicle and the driver’s ability to maintain visibility during normal driving conditions. I am reporting this because the defect is ongoing and may affect other vehicles of the same model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Mar 2025 · Also filed under Electrical System

    The entire camera safety system is glitchy. Whether backing up or not, the side, front, back and top view camera system intermittently works then doesn’t, going days on end without working.

• Lane Departure5

  • Filed Jun 2026 · Also filed under Unknown or Other, Back Over Prevention

    The all around vehicle camera system fails on average every 6 months. As the dealership is far away in our area, I have to take a 1/2 day to full day off work to take it over. I believe we are now on the third replacement camera module, in need of a fourth that was just replaced less than two months ago. GM makes it unreasonable to deal with. They require you drive over to the dealership just so they can see the same problem is occuring and only then will order parts, requiring a second appointment. The problem is the same and this is just adding more time to the failing safety issue which is of major concern because we can't just drop in easily because we are in a remote area. It sometimes takes over a month for me to be able to schedule a time to go over there --- so I go many weeks with a failing camera system.

  • Filed Sep 2025 · Also filed under Vehicle Speed Control

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 60 MPH and attempting to change lanes, the Lane Departure feature activated, and the vehicle started beeping and accelerated independently into the bike lane. No warning light was illuminated. A dealer was contacted. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,306.

  • Filed Aug 2025 · Also filed under Electrical System, Forward Collision Avoidance

    Truck will randomly throw codes for service 4wd and forward collision unavailable, rear cross traffic unavailable, lane departure will not work, auto high beams not work, and if parked position truck will not release Park brake making truck unable to be moved. Truck has been in and out of certified dealer 3 times and problems still occurring at random. Dealer has stated they are not able to duplicate issues and can't do anything. Issues happening pose risk while driving when codes come on making all standard safety features not to work in event of a accident. Also making truck not mobile when Park brake sets in event of accident.

  • Filed Feb 2025 · Also filed under Electrical System, Forward Collision Avoidance

    There is an electrical problem in this vehicle. You can be driving down the road with your high beams on, and they will start flashing. Or they will stop working altogether. Dashboard lights will go out until a restart of the vehicle. ( Speedometer or Tachometer.) The overhead light can just come on driving without you having touched it. The steering wheel controls will stop working. Until you restart the vehicle. The radio has gone out until restart. I have already had to have the transmission replaced in this truck at 24,000 miles. The dealership keeps telling me about these new issues. That unless they find a code. There isn’t a problem. This is not what I paid 62,000 dollars for. The dealer I bought it from is telling me that they will possibly do a buyback. Yet they keep telling me they will get back to me and they don’t. I called the woman who was supposed to call me back. She says she had a family emergency. Chevrolet needs to back their vehicles.

  • Filed Nov 2024 · Also filed under Power Train

    I am writing to formally report a critical safety issue involving the torque converter in my vehicle, which has put my safety and the safety of others at risk. The problem began when I noticed rumbling noises emanating from the underside of the vehicle while driving at slow speeds on any type of road. There were no warning lamps or messages displayed on the vehicle to indicate an issue. This lack of advance notice left me unaware of the potential danger, increasing the risk of an accident. Upon having the vehicle inspected by a certified dealership, it was confirmed that the torque converter had come apart. This malfunction significantly compromised the vehicle’s drivability and posed a serious safety hazard. Sudden loss of power or reduced control, which could occur due to such a failure, puts both the driver and other road users at risk of an accident. I am deeply concerned about the implications of this issue for other vehicles that may have similar defects. I urge the NHTSA to investigate this matter promptly to determine if it represents a broader safety concern and to ensure that appropriate measures are taken to prevent further incidents. Please feel free to contact me for any additional details or documentation related to this issue. I appreciate your attention to this urgent matter and look forward to your response. Sincerely, [XXX] [XXX] [XXX] GMC, Sierra, 2018, and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Back Over Prevention5

  2 involved a crash

  • Filed Jun 2026 · Also filed under Unknown or Other, Lane Departure

    The all around vehicle camera system fails on average every 6 months. As the dealership is far away in our area, I have to take a 1/2 day to full day off work to take it over. I believe we are now on the third replacement camera module, in need of a fourth that was just replaced less than two months ago. GM makes it unreasonable to deal with. They require you drive over to the dealership just so they can see the same problem is occuring and only then will order parts, requiring a second appointment. The problem is the same and this is just adding more time to the failing safety issue which is of major concern because we can't just drop in easily because we are in a remote area. It sometimes takes over a month for me to be able to schedule a time to go over there --- so I go many weeks with a failing camera system.

  • Filed Jun 2026

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that the audible rear park assist system failed to activate while reversing, causing the vehicle to strike a pole. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,000.

  • Filed Feb 2026 · Also filed under Electrical System, Visibility/Wiper

    The dealership has informed me that the Radio Control Module of the vehicle needs to be replaced. The infotainment center which contains the backup camera is no longer functioning.

  • Filed Jan 2025 · Also filed under Electrical System

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that after the vehicle was serviced at the local dealer for a manufacturer software update the vehicle's display console began to experience failures causing several safety features to become inoperable. Later, while driving in reverse the vehicle crashed into the pole. During the incident, the collision avoidance feature to alert the driver was not activated. The contact indicated that as the vehicle drove closer to the pole the driver's seat did not vibrate, the audible alarm was not active and the warning message was not displayed to alert the driver of an impending crash into the pole. During the crash, the contact experienced an injured back that did not require medical attention at the time. No police report was filed and the vehicle was driven from the scene. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 10,500.

  • Filed Nov 2024 · Also filed under Electrical System, Forward Collision Avoidance

    I purchased my truck in August of 2024, new off of the lot. Within the first week there was an issue with the infotainment system of the truck with muted all audio. This includes all safety features that have audio alerts, navigation, stereo, blinkers. Anything audio is affected. This has now happened to my tuck 6 times since purchasing it. I have researched this online, and it has been a common issue since at least 2022 with no solution by Chevrolet. I have concerns since this affects all safety features built into the truck.

• Latches/Locks/Linkages4

  • Filed Jun 2026

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that the vehicle had experienced a tailgate failure listed in NHTSA Campaign Number: 24V060000(Latches/Locks/Linkages); however, the VIN was not included in the recall. The local dealer was contacted and repaired the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.

  • Filed Sep 2025

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds and occasionally while driving over speed bumps, the tailgate independently unlatched. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,000.

  • Filed Sep 2025

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that water was entering the tailgate. After taking the vehicle to the car wash, the tailgate became ajar. No waning lights were illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 26,000.

  • Filed Jul 2025 · Also filed under Power Train

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 91 MPH, the vehicle was shaking erratically. No warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that it might take a week to complete the diagnostic testing. In addition, the contact stated while driving at an undisclosed speed, the tailgate independently unlatched. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that the tailgate switch would be replaced, however the part was on order. The contact stated that the tailgate switch was not replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the failure was intermittent but had occurred four times. The contact stated that tools and other items were lost because of the failure. In addition, the contact stated that on one occasion the tailgate independently unlatched, and the tailgate almost struck the vehicle behind the contact's vehicle. The contact stated that the vehicle was taken to several different dealers because of the persistent failures. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,900.

• Suspension3

  1 involved a crash

  • Filed Sep 2026 · Also filed under Steering, Power Train

    While operating the vehicle, the front electric drive motor suffered a failure, triggering reduced propulsion warnings and rendering the primary electric powertrain inoperable. The vehicle was towed to an authorized GM dealership service center, where the defect was confirmed. To replace the failed front drive unit, technicians had to drop the front subframe cradle and completely dismantle the front suspension and steering assembly. During inspection of the disassembled components, severe mechanical galling and metal scoring were documented on the cast aluminum front steering knuckle mounting boss. Reinstalling suspension and steering hardware against structurally compromised, gouged aluminum presents a severe safety hazard of metal fatigue, stress fracture, or joint failure under dynamic loads. This vehicle is factory-rated to tow heavy loads. Dynamic cyclic forces transferred through a compromised front knuckle assembly—particularly when towing on a weight-distribution hitch—create an acute risk of structural failure and loss of directional control at highway speeds. The vehicle has remained grounded and out of service at the dealership for over 50 continuous days undergoing this high-voltage and chassis teardown.

  • Filed May 2025 · Also filed under Steering

    The contact owns 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle vibrated abnormally. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 59,000.

  • Filed Aug 2024 · Also filed under Structure, Engine

    I had a car accident in Mexico while I was driving inside the beach

• Seats2

  • Filed Apr 2026 · Also filed under Engine

    These are two separate incidents. The first one is the seat moves to the left or to the right given the direction of the vehicle. The other incident was when I was reversing into a parking spot. The gear shifted out of reverse and just was in a floating stage. I then had to put it back into reverse to continue it did it twice

  • Filed Oct 2025 · Also filed under Seat Belts

    The car seat anchor system is very poorly designed and extremely difficult to use. I just spent an hour trying to ensure the seats for our grandchildren are installed correctly. The upper anchors are poorly placed, difficult to access and do not inspire confidence the seats will be secure in the event of an accident. This is after I had to take the truck in for a warranty claim because the lower car seat anchor on the back seat passenger side was covered by factory upholstery and could not be used at all. It’s very frustrating when one attempts to comply with safety regulations but poor design inhibits the proper installation of car seats.

• Air Bags2

  1 involved a crash

  • Filed Nov 2024 · Also filed under Forward Collision Avoidance

    My husband hit another vehicle, then proceeded across the road and crashed into a telephone pole. The airbags did not deploy. However the vehicle called onstar to report the crash. The nc state trooper and the towing company both indicated that they were also shocked that the air bags did not deploy. This is a brand new vehicle with 1100 miles and has been declared a total loss due to the severity of the front end damage. The the body shop was also commenting on this fact.

  • Filed Sep 2024 · Also filed under Electrical System, Engine

    After picking up my car from Autonation Chevrolet for the same issue I am reporting, I was driving, and the car dashboard lights all came on. The AC stopped working, too.

• Seat Belts1

  • Filed Oct 2025 · Also filed under Seats

    The car seat anchor system is very poorly designed and extremely difficult to use. I just spent an hour trying to ensure the seats for our grandchildren are installed correctly. The upper anchors are poorly placed, difficult to access and do not inspire confidence the seats will be secure in the event of an accident. This is after I had to take the truck in for a warranty claim because the lower car seat anchor on the back seat passenger side was covered by factory upholstery and could not be used at all. It’s very frustrating when one attempts to comply with safety regulations but poor design inhibits the proper installation of car seats.

• Diesel1

  • Filed Mar 2025 · Also filed under Fuel System

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 55 MPH on a highway entrance ramp, the vehicle failed to accelerate upon depression of the accelerator pedal. The contact stated that the "Reduce Acceleration Drive with Care" message was displayed on the instrument panel. The dealer was notified of the failure and the contact was instructed to take the vehicle in for a diagnostic test. Once the contact arrived at the dealer, 13 diagnostic trouble codes were retrieved; however, the dealer could not duplicate the failure. An appointment was scheduled with the same dealer, and it was discovered that the diesel particulate filter was clogged with soot, causing the vehicle to enter LIMP Mode. Despite this discovery, the dealer was unable to duplicate the failure after the filter was unclogged. The vehicle resumed normal operation. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 11,267.

• Parking Brake1

  • Filed Oct 2024 · Also filed under Power Train, Vehicle Speed Control

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while the vehicle was in the driveway, the vehicle was shifted into park and the parking brake message was illuminated. The contact stated that after disconnecting his boat trailer from the vehicle, the vehicle accelerated across the street and stopped. Additionally, while driving on three occasions at undisclosed speeds, the throttle was sticking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,800.

• Hydraulic1

  • Filed Sep 2024 · Also filed under Service Brakes

    The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the service brake warning light illuminated. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact smelled an abnormal odor coming from the brakes. The vehicle was taken to a dealer where it was determined that the front brake pads were rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 4,000.

• Tires1

  • Filed Jun 2024

    Tire: 275/60R20 I was driving at the top of Bay bridge, MD and the rear tire just blew up and automatically messaged came on the gauge cluster and my phone that there’s 0psi in the tire so I had to stop on top of the bridge and put a spare on which was quite dangerous but I had no choice because I couldn’t drive on the rim, tow truck showed up and helped me, I had only couple ladders on the back so there was almost no additional weight on the tires and at only couple months old vehicle with only 4,900 miles this should’ve happened. I automatically went to the dealership that I bought the truck and showed them the picture where it happened and what exactly happened and at first they wanted me to pay for the tire but I insisted that they will have to replace it for free because they sold me a vehicle with defective tire so days later they did install a new tire as a one time courtesy they said, but I did check on this tire and there’s a 3yr free replacement warranty if it’s a defective tire but the dealer didn’t tell me that, so now I wonder if any of my other tires will have the same defect?

• Exterior Lighting1

  • Filed Apr 2024

    The lower portion of both headlights frosts on the inside of the lamp at temps below freezing. The frosting limits the projection of the beam at night. This problem must be corrected through a recall. GMC has a BULLETIN on this problem, but does not offer a fix.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings differ by cab style and 2WD/4WD, so check the row that matches the truck. Source: nhtsa.gov/ratings.