Know Your Truck

2023 Chevrolet Silverado 1500

Recalls and owner complaints reported to NHTSA

Compared with the typical (middle) count of 384 complaints across the 7 model-year 2023 half-ton trucks we cover. Best-selling trucks naturally collect more complaints because more of them are on the road.

Price & value

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Owner's manual

Get the free official owner's manual from Chevrolet's manuals and guides page. Choose 2023 Silverado 1500. It covers maintenance schedules, fluids, towing limits and warning lights. Older years may not be listed online.

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

  • Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical

    Apr 2025 · #25V274000

    General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine.

    Read more: details, risk and fix

    General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.

    Risk: Engine failure increases the risk of a crash.

    Fix: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at [phone removed], Chevrolet customer service at [phone removed], or GMC customer service at [phone removed]. GM's number for this recall is N252494000.

  • Service Brakes, Hydraulic:Brake Fluid Low Warning: Lamp

    Sep 2024 · #24V674000

    General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles.

    Read more: details, risk and fix

    General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

    Risk: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.

    Fix: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at [phone removed], Chevrolet customer service at [phone removed], or Cadillac customer service at [phone removed]. GM's number for this recall is N242447990.

  • Exterior Lighting:Lighting Control Module:Software

    Dec 2022 · #22V903000

    General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles.

    Read more: details, risk and fix

    General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Risk: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

    Fix: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at [phone removed], Chevrolet customer service at [phone removed], or Cadillac customer service at [phone removed]. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

  • Engine150
    2 involved a fire
    • Filed Sep 2026

      I have received a voluntary recall notice on my 2023 Chevrolet Silverado. The recall states that the vehicle may have a condition which can cause the Fuel Pump power control module to fail. If this happens fuel flow to the engine could be interrupted causing the motor to shut off. Would this be considered a safety concern if the engine shuts down on th highway?

    • Filed Sep 2026

      Engine failure on our 4-cylinder- it just quits same problem as on the 6-cylinder - it just stops running or runs rough. No warning signs and no indication that it is about to fail. Hazardous on the freeway. Vehicle has been at the mechanics for a month now and GM keeps saying the engine is on backorder.

    • Filed Sep 2026 · Also filed under Power Train

      I drive a 2023 Chevrolet Silverado 1500 3.0L Diesel with the 10-speed transmission. The transmission control software failed to monitor/detect valve body wear or trigger a 5th-gear 'limp mode' safety net, resulting in three separate instances of sudden rear-wheel lockup at speed. The dealer was unable to replicate the issue during a service visit from 6/10 - XXX. The issue was raised as the transmission was shifting increasingly badly leading up to this service visit. The first full lockup occurred a few days after receipt of the vehicle on XXX driving eastbound on [XXX]. Off the gas, coasting downhill. Once everybody started speeding up, I increased the throttle gently and the truck shook violently. I initially thought I had been hit by another vehicle but realized it was the transmission. Speed was noted 24 mph. The second incident occurred XXX while traveling to [XXX]. Driving southbound between [XXX] and [XXX] at approximately 50 MPH in a coasting condition. Went to pass a slow vehicle and the vehicle jerked violently an locked the rear wheels. Initial assumption was that I had been hit. Was able to regain control and continue. The third incident occurredXXX while traveling from [XXX] to [XXX]. Driving eastbound on [XXX] at approximately 35 mph, when moving from a coast to acceleration posture, the vehicle again locked the rear wheels and jerked violently. Finally, onXXX when traveling southbound from [XXX] to [XXX], I stopped for fuel. When attempting to accelerate onto the freeway, the vehicle failed to engage 6 gear, stumbled, and then went into limp mode with a check engine light. On XXX a [XXX] dealer found code P0747 and addressed the issue with [XXX]. I was forced to rent a car to continue my journey to [XXX]. GM ultimately shipped my truck back to me one week later. The software 'fix' clearly did not work as intended and remains a serious safety hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    • Filed Sep 2026

      I was driving my 2023 silverado 1500 down the highway when my engine started loosing power and then shut completely down at 65 mph. My safety and others were at risk due to speed and loss of power. I was lucky enough to not be on an interstate or in a metropolitan area. This happened due to a recall on this particular motor from General Motors (6.2 Liter). My vehicle was taken to a local General Motors dealership and the engine replaced. There were no warnings or abnormal behaviors of the vehicle prior to and the vehicle was taken in for the recall prior to the incident. The motor oil was changed to the recommended 0-W40 by the dealership.

    • Filed Sep 2026

      I have noticed a ticking noise that is coming from the engine, driver side, the tick after the recall was preformed, 5-23-2025. The tick has grown in loudness from that date. Took the truck to the dealership and they did a check but was unable to locate anything, no parts were removed and no witness marks on any of the engine areas Example oil pan and so on. I was told that they would charge me if the truck was brought back for the same issue per GM not the dealership. They have been doing my oil changes at a 3,000 mile interval. The tick has gotten progressively louder, and I am nervous about driving my truck but I can't not work.

    • Showing the 5 most recent of 150.
  • Power Train106
    • Filed Sep 2026 · Also filed under Engine

      I drive a 2023 Chevrolet Silverado 1500 3.0L Diesel with the 10-speed transmission. The transmission control software failed to monitor/detect valve body wear or trigger a 5th-gear 'limp mode' safety net, resulting in three separate instances of sudden rear-wheel lockup at speed. The dealer was unable to replicate the issue during a service visit from 6/10 - XXX. The issue was raised as the transmission was shifting increasingly badly leading up to this service visit. The first full lockup occurred a few days after receipt of the vehicle on XXX driving eastbound on [XXX]. Off the gas, coasting downhill. Once everybody started speeding up, I increased the throttle gently and the truck shook violently. I initially thought I had been hit by another vehicle but realized it was the transmission. Speed was noted 24 mph. The second incident occurred XXX while traveling to [XXX]. Driving southbound between [XXX] and [XXX] at approximately 50 MPH in a coasting condition. Went to pass a slow vehicle and the vehicle jerked violently an locked the rear wheels. Initial assumption was that I had been hit. Was able to regain control and continue. The third incident occurredXXX while traveling from [XXX] to [XXX]. Driving eastbound on [XXX] at approximately 35 mph, when moving from a coast to acceleration posture, the vehicle again locked the rear wheels and jerked violently. Finally, onXXX when traveling southbound from [XXX] to [XXX], I stopped for fuel. When attempting to accelerate onto the freeway, the vehicle failed to engage 6 gear, stumbled, and then went into limp mode with a check engine light. On XXX a [XXX] dealer found code P0747 and addressed the issue with [XXX]. I was forced to rent a car to continue my journey to [XXX]. GM ultimately shipped my truck back to me one week later. The software 'fix' clearly did not work as intended and remains a serious safety hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    • Filed Sep 2026 · Also filed under Electrical System

      This truck and hundreds, if not thousands of others has many issues with the electronic shifter. Not only do they frequently fail, but Chevrolet does not have any parts available to the dealerships for weeks. These Duramax 3.0 diesel engines are also a huge problem with the emission system and DEF. They constantly fail and we are spending thousands to repair. My truck is stuck at a dealership in [XXX]. I had to rent a vehicle to drive back home to [XXX]. The dealer has no idea how long it will take to get a shifter from Chevy. Is there any help available. Why aren't these shifters under a major recall? I am literally stranded after paying $65,000 for a truck! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    • Filed Sep 2026

      While operating at highway speeds this truck lost all engine power and would not start back up. Vehicle was towed to local dealer and determined to be a catosrophic failure of the crank shaft. Repairs are being made as covered under warranty.

    • Filed Sep 2026 · Also filed under Engine

      The engine in my 2023 Silverado ZR2 (6.2L L87 V8) failed. It is available for inspection at Rick Hendrick Chevrolet ([XXX]). On XXX at about 67,000 miles, and the days leading up to it, the truck repeatedly struggled to start due to metal on metal contact, almost leaving me and my family stranded multiple times. Driving the vehicle produced a loud rattling noise at 2200 to 2700 rpm, and felt unsafe to drive. Especially with my family. The problem was reproduced and confirmed to be an engine failure by the Rick Hendrick Chevy dealership a week after being dropped off with an appointment. I have been told the engine needs to be replaced under the special coverage program (N252494003). The L87 recall inspection and oil change was completed on XXX also by Rick Hendrick Chevy. There were not warning lights or other symptoms leading up to this engine failure. The symptoms of struggling to start and the ticking noise as 2200 to 2700 RPM started that weekend before I brought to dealership. They got progressively worse. Dealership has said I will receive a new engine under warranty but no timeline for completion. Additionally I have not been furnished with a service loaner or option for one. Leaving me with no vehicle to replace it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    • Filed Sep 2026 · Also filed under Engine

      Engine failed and was replaced at 38k. Transmission shudders, have been back to dealership multiple times for transmission shudder, have been told it was tires, torque converter, and valve body. When those items didn’t fix the issue, I was told it was the engine dfm and that it was normal and not a problem, AFTER they had already acknowledged the transmission issue by trying to fix it with a torque converter and valve body. Engine failed again at 54,604 miles while at high way speeds in rush hour like traffic in between [XXX] and [XXX], while pulling a camper. Truck oiled down the interstate and produced a blueish/milky looking cloud that caused drivers behind me to lock up their brakes because of bad vision, creating a hazard. I was told by gm that they wouldn’t tow the camper that I had to take care of that but they wouldn’t tow send a truck for my truck. Tow truck gets there and says my truck is too big and leaves. I called my own rollback to get my truck 3 1/2 hours later and they came and got it. Was stranded on the side of the interstate for 4 1/2 hours in 90 degree weather, to my knowledge the 2nd truck gm was supposed to send never showed up. Requested a buyback and was denied with no reason given. I have a lot of records if anyone wants them. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    • Showing the 5 most recent of 106.
  • Electrical System62
    1 involved a crash · 2 involved a fire
    • Filed Sep 2026 · Also filed under Power Train

      This truck and hundreds, if not thousands of others has many issues with the electronic shifter. Not only do they frequently fail, but Chevrolet does not have any parts available to the dealerships for weeks. These Duramax 3.0 diesel engines are also a huge problem with the emission system and DEF. They constantly fail and we are spending thousands to repair. My truck is stuck at a dealership in [XXX]. I had to rent a vehicle to drive back home to [XXX]. The dealer has no idea how long it will take to get a shifter from Chevy. Is there any help available. Why aren't these shifters under a major recall? I am literally stranded after paying $65,000 for a truck! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    • Filed Aug 2026 · Also filed under Forward Collision Avoidance

      Front. Camera keep freezing up and failed at 40000 miles its a defect and should be replaced free you have a bulletin outTSB23-NA-095

    • Filed Jul 2026 · Also filed under Engine, Fuel/Propulsion System

      A valve on the 3.0L Duramax is allegedly sticking, causing the vehicle to go into limp mode or be inoperable. This is a known issue for GM and they have issued a service bulletin on it. Unfortunately, no dealers want to address the issue and now we are left with a vehicle that if we do not pay to repair, after it being ours for only 5 days, the vehicle will be unusable. This vehicle is under warranty still and this part is needed for operation. I believe this avoidance of a recall is harming customers and creating pay to drive schemes. This needs to be addressed before thousands of customers begin paying for a repair that GM knows is their fault.

    • Filed Jun 2026 · Also filed under Power Train

      “Service transmission now unable to shift soon” message. Vehicle is stuck in park. Message appeared in May. Transmission stuck shortly after. Safety is at risk due to transmission being unable to shift due to faulty module that is widely reported and known to Chevrolet.

    • Filed Jun 2026 · Also filed under Power Train, Engine

      6/12/26 ( 2023 Chevy Silverado - 6.2 liter engine) While driving at approximately 40 MPH on a two lane road, the truck shut off. After multiple attempts, the engine failed to restart. The transmission locked up in park and would not release. This required the truck to be dragged up on the flat bed wrecker instead of rolling freely. Prior to this instance there have been several issues with the electrical system. 1. radio sound shuts off. does not come back on. 2. Head lights stay on for 10 minutes after vehicle is turn off. 3. Tail gate opens on it own. Tail gate doesn't open with fob. 4. door locks fail to operate correctly. 5. When drivers door is opened a beeping sound starts and doesn't stop until door is closed. I have reported these problems to GM & have two case numbers. The dealership reports that the 6.2 replacement engines have had multiple failures.

    • Showing the 5 most recent of 62.
  • Unknown or Other45
    1 involved a crash · 3 involved a fire
    • Filed Jul 2026 · Also filed under Visibility/Wiper

      Truck will hard shift and bang into gear while driving. This usually happens when slowing then starting up again. happens at all speeds on highway, so hard it lunges me forward. condition getting worse. random times my windshield wipers will just come on ( I do not have rain sensors) the switch is in the off position and wipers will just come on and I have to turn them on then turn them off to get them to stop.

    • Filed Jul 2026

      The infotainment system is experiencing a freezing screen, audio spikes, and constant restarts.

    • Filed Jul 2026 · Also filed under Power Train

      While shifting my vehicle from Park, a "Service Transmission" warning message appeared on the dashboard. The warning would illuminate and then disappear, but the vehicle continued to shift into the other gears. At the time the issue occurred, my truck had only 47,000 miles. I brought it to Blasius Chevrolet in [XXX] on XXX, for diagnosis. The dealership determined that the Transmission Control Assembly (Part # XXX) had failed and needed to be replaced. I was informed that this repair was not covered under the powertrain warranty because Chevrolet considers the Transmission Control Assembly to be excluded from powertrain coverage, and my basic warranty had already expired. I was quoted more than $900 for parts and labor. Initially, I was told the replacement part would arrive within a few days. Later, the technician stated that other Chevrolet dealerships had the part in stock. However, after contacting those dealerships, he was told they would not release their inventory. Chevrolet then advised that the part was on national backorder, with the earliest estimated availability of XXX. As a result, I have been without my truck for approximately one month, creating a significant hardship. After researching this issue, I found numerous reports from other Chevrolet owners experiencing the same failure involving the Transmission Control Assembly. The apparent frequency of these failures, combined with the nationwide backorder of the part, suggests this may be a widespread defect rather than normal wear and tear. I believe Chevrolet should either: Cover this repair under the powertrain warranty, as it directly affects the operation of the transmission, or Issue a recall or warranty extension if this is determined to be a common defect affecting vehicle safety and reliability. I am submitting this complaint because I am concerned that a failure of the Transmission Control Assembly could impact the safe operation of the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    • Filed Jun 2026 · Also filed under Lane Departure, Forward Collision Avoidance

      I have a complaint about GM and my 2023 Chevrolet Silverado 1500 LTZ regarding the radio / infotainment system failure after attempting a recommended software update, and the resulting degradation of installed safety features. On 08 MAY 2026, my infotainment system indicated a software update was necessary, so I followed the directions to complete the update. When the update was complete, my infotainment screen said there was a failure and to take it to the dealership for repair. The entire infotainement system is inoperative. The soonest appointment I could make was for 18 MAY 2026. On 18 MAY 2026, I took my Silverado into the dealership where I have it serviced to address the failure of my infotainment system. My service advisor informed me that I would need a new radio and that these radios are on a national backorder list. My advisor informed me that they have other customers who are experiencing the same issue and have been waiting for the replacement radio since January 2026. My advisor informs me that there is no estimated time of resolution. This defect inhibits safety features such as; use of OnStar, Google and Apple Maps that provide travel advisory hazards, parking camera views, vehicle systems status. Thank you.

    • Filed May 2026 · Also filed under Electrical System

      Had a vehicle update for my 2023 Chevrolet Silverado and now my Onstar Module is toast and no longer under warranty bc I have 37,000 miles. Many reports of this happening to 2023 models but no recalls for this. Why should I have to pay $1000.00 for a part that is failing in many vehicles of the same year.

    • Showing the 5 most recent of 45.
  • Fuel/Propulsion System33
    • Filed Sep 2026

      Evaporative emissions purge pump failed at 18,473 miles. As the bumper-to-bumper warranty has expired GM refused to cover this repair. As this is a known problem with certain GM vehicles, the repair is covered for older model year out-of-warranty cars and for residents of other states (California, for example). This repair is covered by the emissions warranty in some states (California), but not Michigan.

    • Filed Sep 2026

      While driving at Interstate speeds, the engine abruptly stalled, causing an immediate loss of motive power. I was able to coast off the Interstate to a surface street then into a gas station parking lot. Once stopped, the engine would not start again. It would crank repeatedly but never fire, like it was out of gas, but I had nearly 1/2 tank still. This is a safety concern having a 3yr old truck just die on you at highway speeds. This vehicle matches the exact year, make, and model of the expanded GM Emission Recall Campaign N262558690-01 (NHTSA ID 11037321) for Fuel Pump Power Control Module failures, but the VIN is currently excluded."

    • Filed Sep 2026 · Also filed under Engine

      Catastrophic Engine failure - Chevy, Silverado 1500, Yr: 2023; Odometer: 33,183: On 8/16/2026 we were traveling down a busy highway towing our camper and the engine completely stopped, no propulsion, no warning lights, no check engine lights; complete failure; we had to coast to side of road. The only thing that indicated a problem is that we started hearing what sounded like marbles rattling, it wasn't loud but noticeable. We pulled over at gas station to check oil, even though we just had the oil changed for maintenance on 7/17/2026 (Odometer: 32,587). Everything checked out ok; however, the marble sound became louder; then within 5 minutes of leaving the gas station, we lost all engine propulsion; the engine completely shut down. Our safety was put at risk as we had no truck engine and were towing a camper on a busy highway; and had to try and coast to a safe location on side of road; miles away from home. We had to call a tow truck to come get us and unfortunately, they could not help us with our camper so then had to call our son to come with his truck to get our camper and us home safely. The tow company also had a difficult time getting the truck into neutral to tow. The truck was towed to our hometown Chevy Dealer. The dealer said that they were not going to diagnose the problem and instead are ordering a new 6.2 engine; same as the 6.2 that failed. We asked if this would fix the problem and they said there were no guarantees as it is the same engine with the same problem. Prior to this event, we received a recall in Sep 2025 and an engine inspection and oil change was performed on 9/12/2025 (Odometer: 25,751); we were told that our engine was ok. As of 9/3/2026; we have been without our vehicle for 17 days.

    • Filed Aug 2026

      Main bearing failure at highway speed. Engine replaced by GM under warranty. Vehicle had the recall service done prior to the failure, the recall test and different oil was inadequate to predict or prevent this failure. Vehicle was serviced by the dealer for all oil changes on time.

    • Filed Aug 2026

      Multiple times the truck has stopped running while driving. Once one the highway, once in an intersection, another time in a parking lot. It has not started when I have tried to turn it on. All the times I have called AAA. They have checked the battery and there is no battery issue. Twice AAA has come out, once the police have come and sat behind the truck to keep me safe. After about 10 minutes of the sitting with the truck off I can restart it and drive. Upon research, other Chevy trucks of similar age have a recall for a failed fuel pump module. This is the issue. If it is a known issue, and causing a dangerous situation it should be recalled on all trims of Chevy trucks. I will be getting this fixed, but don’t feel I should incur the $1,000 expense for a known defect.

    • Showing the 5 most recent of 33.
  • Engine And Engine Cooling26
    • Filed May 2026

      See attached document for complaint.

    • Filed May 2026

      The contact owns a 2023 Chevrolet Silverado LD Crew. The vehicle was taken for a recall repair due to a the crank shaft bearings failure. The contact stated that awhile after the repair was completed , the engine was ticking. The vehicle was taken to the dealer again, where it was diagnosed with metal shavings in the engine. The dealer stated a new motor may be needed which would be the fourth motor installed. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 40,000.

    • Filed Mar 2026

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving approximately 65 MPH, the vehicle started to lose motive power. There were several unknown warning lights illuminated, and the message that the vehicle would not exceed 55 MPH while driving. The contact stated that after driving for several miles, the message appeared that the vehicle would not accelerate to 30 MPH while driving. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the DEF tank heater needed to be replaced; GM Part Number: 85856213; however, the part was on a national back order. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 67,000.

    • Filed Mar 2026

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the engine failed after the vehicle was repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact stated that while driving 70 MPH, the vehicle lost motive power. The message "Hot Oil Shutting Down" was displayed. The contact coasted to the side of the road, and the vehicle was towed to the dealer. The dealer determined that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,500.

    • Filed Mar 2026

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle made an abnormal sound and failed to respond as intended. The vehicle was taken to the dealer. The dealer contacted the manufacturer and was helped in diagnosing the vehicle. The dealer replaced the front brakes on several occasions and replaced the rear brakes once. The contact stated that the 360-degree camera had become inoperable. The vehicle was taken to the dealer, where it was repaired. Additionally, the contact stated that while the dealer was completing a transmission recall repair, the dealer informed the contact that there was an engine oil leak between the engine and the transmission. The contact stated that while driving at various speeds, the engine overheated. The message "Reduce Acceleration - Drive with Caution" was displayed. The vehicle was taken to the dealer, where it was diagnosed with cooling system failure. The vehicle was repaired; however, the failure recurred. Additionally, the instrument panel was intermittently blank. The vehicle was taken back to the dealer. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000.

    • Showing the 5 most recent of 26.
  • Service Brakes24
    3 involved a crash · 1 involved a fire
    • Filed Jun 2026 · Also filed under Hydraulic, Engine

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving approximately 50 MPH with his wife and grandchildren inside the vehicle, the check engine warning light, collision warning light, and several other unknown warning lights were illuminated. The contact stated that the message "Braking System Failure - Do not exceed 62 MPH" and the trailer brake message was displayed. The contact continued to drive the vehicle; however, whenever the brake pedal was depressed, the vehicle failed to slow as intended. The vehicle was taken to a dealer where it was diagnosed and determined that a software update was needed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 54,000.

    • Filed Apr 2026 · Also filed under Forward Collision Avoidance

      On 4/09/26, while visiting friends near the border in [XXX] from [XXX] and driving on a dry paved road we lost the ability to stop the truck and engage the brake system. To avoid a crash, I drove the truck up onto the sidewalk and closed my eyes. Fortunately we did not crash into stopped cars but the truck does not work and it has body damage to all sides. Now when the key is in forward collision system unavailable, service traction control and service ESC shows on dash. Truck is unsafe and a hazard on the road. A call to GM has been made waiting on a response. Gm case#XXX. Truck is 2023 with 62k miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    • Filed Mar 2026 · Also filed under Vehicle Speed Control, Forward Collision Avoidance

      The adaptive cruse control will apply the brakes driving, it happens when driving and there is nothing in my lane as far as the eye can see. Sometimes the Silverado will go from 70 mph to 30-40 or less and back to 70. Most of the time it will apply the brakes for a sec and then off. One time it locked up the brakes from the low 60 ish MPH to almost stoped before I could get control. Every time this happens there is no cars, or abstractions in my lane. I have had the Silverado into 2 dealers for this problem about 25 times and they can not fix the problem and I have been told that they are done working on it and they can not find the problem and I will have to live with it. I don't fell safe driving it and have told that to them. I have asked many time to have a GM Engineer look at my Silverado and find the problem and they did nothing to resolve the problem. I need to a get this problem addressed before I cause an accident or am in one. I also have many other problems that they cannot resolve, The Blind spot mirrors light will go off all the time with nothing there or a car will pass on the left side and both the left and right mirror lights will go off. The Bluetooth will disconnect from the Silverado and the person I am talking to can hear me just fine and the call is no longer over the speakers in the Silverado it is on the ear piece of my phone and then will go back to the speakers on the Silverado. I will get an alarm that says "Take Wheel" with hands at 10 and 2 on steering wheel looking straight ahead. Get an alarm that have trailer light problem and will turn on blinker and it will flash quickly for 10 seconds and then is normal. Radio skips on FM, AM, XM, MP3 Player at times. The Silverado has spent over 4 months and 25 times at a dealer since I bought it new and they have nor been able to resolve any of the problems and I have been told by GM that they are done working on this truck and they can not find the problems. Thank You

    • Filed Feb 2026 · Also filed under Electrical System, Engine

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while stopped at a traffic light, the engine turned off and the instrument panel became inoperable. The vehicle was restarted; however, the failure persisted. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that on a separate occasion, the message "Tailgate Open" was displayed on the instrument panel. The contact pulled over to the side of the road and, upon inspection, noticed that the tailgate was closed. The vehicle was taken to the dealer; however, no cause for the failure was found. An employee at the dealer closed and opened the tailgate several times until the message disappeared. The contact stated that on a separate occasion, the radio stopped functioning, the driver's door unlocked unintendedly, and the driver’s side seat belt failed to retract as intended. The vehicle was taken back to the dealer, where it was diagnosed that the seat belts had failed. The contact seat belts were replaced. Most recently, there was an abnormal sound coming from the engine. In addition, the brake pedal was depressed, and the vehicle failed to respond. After a while, the vehicle was able to stop. The message "BRAKE System Failure” and “Replace Brake Pads and Rotors" was displayed. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 22,000.

    • Filed Feb 2026 · Also filed under Unknown or Other

      I am sending this email to report that my 2023 Chevrolet Silverado had its rear brakes lock up momentarily on consecutive days (1/13/26 & 1/14/26) driving 70-72 mph. Each occurrence came on without warning and only lasted a brief moment, but locked up hard enough for my rear wheels to screech and slam me forward in the truck, thankfully there were no other vehicles near me. I took the truck to the dealership first thing in the morning on 1/15/26 to be informed later that day that the truck didn't show any codes. The service department at my dealership contacted the TAC Dept. at GM and they determined that the problem was caused by the brake light wiring from my truck topper (that was after they asked if the customer had added any accessories to the truck). I have had the topper for 3 years without any issues. I reached out to the company that installed the topper and the owner said that GM is giving me the run around and trying to point the blame elsewhere. He himself has installed 100's of toppers and they follow the wiring instructions from Leer Toppers. He did a 30 second Google search and said [XXX] , the problem you have experienced is well documented online, GM knows what the problem is with your truck". My truck was at the dealership for 5 days before they released it to me, even after I told them that there are known and documented cases of their trucks experiencing momentary rear wheel lockups. I have called GM Customer Service twice and left messages regarding my truck and TAC # and haven't received a return call. I am fearful that when this happens again and if it does so in the wrong place at the wrong time the end of this story may be tragic. If I was pulling a trailer, driving on ice or in rush hour traffic I can't imagine the outcome. GM knows they have a serious problem and they is comfortable in releasing a dangerous truck back onto the roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    • Showing the 5 most recent of 24.
  • Forward Collision Avoidance21
    5 involved a crash
    • Filed Sep 2026 · Also filed under Lane Departure

      See attached document for complaint.

    • Filed Aug 2026 · Also filed under Electrical System

      Front. Camera keep freezing up and failed at 40000 miles its a defect and should be replaced free you have a bulletin outTSB23-NA-095

    • Filed Jul 2026 · Also filed under Exterior Lighting

      The left front turn signal becomes inoperable at times. The foreword collision indicator warning will come on unprovoked at times. Both conditions correct when you cycle the ignition switch. I consider the turn signal problem a safety issue because it happens with no warning and oncoming traffic may not know I am turning left or changing lanes. When the foreword indicator appears, I doubt the system is operable.

    • Filed Jun 2026 · Also filed under Unknown or Other, Lane Departure

      I have a complaint about GM and my 2023 Chevrolet Silverado 1500 LTZ regarding the radio / infotainment system failure after attempting a recommended software update, and the resulting degradation of installed safety features. On 08 MAY 2026, my infotainment system indicated a software update was necessary, so I followed the directions to complete the update. When the update was complete, my infotainment screen said there was a failure and to take it to the dealership for repair. The entire infotainement system is inoperative. The soonest appointment I could make was for 18 MAY 2026. On 18 MAY 2026, I took my Silverado into the dealership where I have it serviced to address the failure of my infotainment system. My service advisor informed me that I would need a new radio and that these radios are on a national backorder list. My advisor informed me that they have other customers who are experiencing the same issue and have been waiting for the replacement radio since January 2026. My advisor informs me that there is no estimated time of resolution. This defect inhibits safety features such as; use of OnStar, Google and Apple Maps that provide travel advisory hazards, parking camera views, vehicle systems status. Thank you.

    • Filed Apr 2026 · Also filed under Service Brakes

      On 4/09/26, while visiting friends near the border in [XXX] from [XXX] and driving on a dry paved road we lost the ability to stop the truck and engage the brake system. To avoid a crash, I drove the truck up onto the sidewalk and closed my eyes. Fortunately we did not crash into stopped cars but the truck does not work and it has body damage to all sides. Now when the key is in forward collision system unavailable, service traction control and service ESC shows on dash. Truck is unsafe and a hazard on the road. A call to GM has been made waiting on a response. Gm case#XXX. Truck is 2023 with 62k miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    • Showing the 5 most recent of 21.
  • Vehicle Speed Control18
    1 involved a crash
    • Filed Jul 2026 · Also filed under Power Train

      I am filing a formal complaint regarding General Motors' handling of a critical vehicle component that has left my vehicle and many others in an unsafe condition. For more than over a one month, I have been waiting for a replacement gear shift module that is currently on backorder. During this time, I have learned that numerous General Motors customers are experiencing the same issue and are also waiting for this part to become available. My primary concern is that this appears to be more than an isolated parts shortage. If so many vehicles require replacement of the same safety-related component, General Motors should be evaluating whether this issue warrants a safety recall or, at a minimum, notifying affected customers of the potential risks. The gear shift module is a critical component that affects the safe operation of a vehicle. Allowing customers to continue driving vehicles that may have a defective gear shift module without providing a safety notification or timely repair raises serious concerns regarding public safety. I respectfully request that the NHTSA investigate this matter and encourage General Motors to: Explain the reason for the extended backorder of this critical component. Provide customers with a reasonable timeline for obtaining replacement parts. Determine whether this issue should be addressed through a formal safety recall or customer safety notification. Offer appropriate assistance to customers whose vehicles have been affected by this prolonged delay. Customers should not be expected to operate vehicles that may present a potential safety risk while waiting indefinitely for a critical replacement part.

    • Filed Jun 2026

      Check Engine has been triggered by faulty TCM. Vehicle is a 2023. Dealership says they have repaired a few others.

    • Filed Mar 2026 · Also filed under Power Train, Engine

      My engine completely died, and a complete loss of propulsion happened. My safety was put at risk due to no power while on busy highway. This problem with L87 engines (6.2) has been reported extensively. The vehicle was inspected for GM Program # N252494000, NHTSA 25V74 for above issues and was inspected on 2025-08-28. Inspection passed, but the failure ultimatel happened on 2025-02-25. Dealer indicated engine was covered under original powertrain warranty and GM would send a remanufactured engine. Dealer has still not received the engine as of Monday (2/23), which is almost a month later. While driving on a US highway in a rural area, my engine suddenly died while driving approximately 60mph. The restart engine light came on, and I quickly was unsure what was happening as I felt myself slowing down slightly after realizing I had no power and the engine would not restart. I believe it went to neutral automatically. I was in the inside lane, and it was incredibly dangerous due to traffic around me. I could not easily exit to side of road due to the traffic, but luckily a gap formed, and I was able to abruptly get off the road. I have kids in the car daily, and this would have been life threatening had it happen in any other scenario, or especially in a larger city or busier highway. I am confident this is related to GM's issues with the 6.2 liter engines. I have a 2023 Silverado 1500 ZR2 that this happened to. The loss of propulsion is clearly due to the defect in these engines.

    • Filed Mar 2026 · Also filed under Wheels, Engine

      Driving at highway speeds the message center prompted us to restart the truck and put itself into neutral. Upon attempting to do so, the message center read conditions not correct to shift. We were traveling in a single lane highway thankfully on a decent where we coasted into a parking lot. The truck list all power steering and brakes. We turned the truck off and attempted to restart. Lights were randomly flickering on and off, but the starter couldn’t turn the engine over. After 3 hours of waiting on Chevrolet roadside assistance we obtained our own tow service. The truck tires had seized up causing the driver to drag the truck into the flatbed. The emergency brake kept resetting itself. The following day 7/13 Chevrolet had the truck towed to the dealership. On Monday 7/16 we were informed the engine had catastrophic failure with less than 24k miles. This is the second major engine breakdown as the first was at 5k miles where one side of the engine had collapsed lifters. Engines are on back order but in reviewing other experiences the replacements experience the same issues. The truck is not a safe vehicle to drive.

    • Filed Mar 2026 · Also filed under Service Brakes, Forward Collision Avoidance

      The adaptive cruse control will apply the brakes driving, it happens when driving and there is nothing in my lane as far as the eye can see. Sometimes the Silverado will go from 70 mph to 30-40 or less and back to 70. Most of the time it will apply the brakes for a sec and then off. One time it locked up the brakes from the low 60 ish MPH to almost stoped before I could get control. Every time this happens there is no cars, or abstractions in my lane. I have had the Silverado into 2 dealers for this problem about 25 times and they can not fix the problem and I have been told that they are done working on it and they can not find the problem and I will have to live with it. I don't fell safe driving it and have told that to them. I have asked many time to have a GM Engineer look at my Silverado and find the problem and they did nothing to resolve the problem. I need to a get this problem addressed before I cause an accident or am in one. I also have many other problems that they cannot resolve, The Blind spot mirrors light will go off all the time with nothing there or a car will pass on the left side and both the left and right mirror lights will go off. The Bluetooth will disconnect from the Silverado and the person I am talking to can hear me just fine and the call is no longer over the speakers in the Silverado it is on the ear piece of my phone and then will go back to the speakers on the Silverado. I will get an alarm that says "Take Wheel" with hands at 10 and 2 on steering wheel looking straight ahead. Get an alarm that have trailer light problem and will turn on blinker and it will flash quickly for 10 seconds and then is normal. Radio skips on FM, AM, XM, MP3 Player at times. The Silverado has spent over 4 months and 25 times at a dealer since I bought it new and they have nor been able to resolve any of the problems and I have been told by GM that they are done working on this truck and they can not find the problems. Thank You

    • Showing the 5 most recent of 18.
  • Exterior Lighting12
    • Filed Jul 2026 · Also filed under Forward Collision Avoidance

      The left front turn signal becomes inoperable at times. The foreword collision indicator warning will come on unprovoked at times. Both conditions correct when you cycle the ignition switch. I consider the turn signal problem a safety issue because it happens with no warning and oncoming traffic may not know I am turning left or changing lanes. When the foreword indicator appears, I doubt the system is operable.

    • Filed Jul 2026

      Upon purchasing a used 2023 Silverado, on the first night of ownership, I found the headlight on the passenger side to be defective. The high beams activated approximately a full second slower than the driver's side. It took me a few days to confirm what I was seeing, where I immediately reached out to help from the Chevy dealership it was purchased from. After back and forth, the dealership refused to fix this saftey item as it was "still operational just not 100%" or something to that affect (not a direct quote). The extended warranty company doesn't typically cover headlight housing. The dealership locally says both headlights need replacement. Chevy Corp is involved, under claim 104164057. I've brought to their attention that I have found several reports of this defect online for similar vehicles and model year. My contention is that, particularly due to being the passenger side, this malfunction could lead to accidents and collisions due to distraction of troubleshooting, and the delay of lighting on the side where animals and night hazards typically come from. I've read online reports of these headlights may take up to 3 seconds between sides to both activate, with one side running slower than the other, and eventual failure where the switching mechanism will get stuck. A Chevy dealer confirmed the defect and recommended replacement of both headlights, at my cost, for approximately $4000. Chevy is still investigating and trying to find a conclusion with the dealership, but I contest that I have malfunctioning saftey equipment that could lead to harm or injury, and at the moment, both dealer and manufacturer have been unwilling to resolve the issue. The failure occurs both in auto-headlight and manual modes.

    • Filed Jul 2025

      Occasionally, from the time the vehicle is started to a while after shutdown the left front turn signal / DRL / parking light does not work. Upon turning on the left turn signal, the driver information center says check left front turn signal lamp. The rear turn signal flashes rapidly and the front doesn't illuminate. I've had the vehicle to the dealer 3 times and counting. Twice they confirmed the problem. Wires were inspected and a connection to the turn signal assembly was greased and researes. The next step is to replace the turn signal / headlight assembly.

    • Filed Nov 2024

      While driving the Vehicle - the left turn signal stopped working. When dropping off at the dealership was informed it is a software issue. The issue went away for a couple of months and then the exact thing happened when using now the right turn signal. This provides no way of letting other people know who are headed towards my vehicle that i am turning lanes. The last incident was verified by the dealership. The headlight is not serviceable. No warnings occurred until after a few blinks where the front signals wouldn't work then indicated that the light was malfunctioning.

    • Filed Oct 2024

      All lights including dash lights turned off while driving at night on the interstate at 82mph. Not sure if my knees hit the light switch or not but not sure why even dash lights went out. Brought vehicle to local Chevy garage, there was no code and they couldn’t duplicate the incident.

    • Showing the 5 most recent of 12.
  • Back Over Prevention8
    1 involved a crash
    • Filed Jul 2026

      a week ago I was backing up and this truck is supposed to be equipped with a "REAR CROSS TRAFFIC BRAKINGF – When in Reverse, the system warns of detected cross-traffic approaching in either direction and provides alerts and hard emergency braking to help reduce the severity or help avoid collisions at very low speeds", I backed into another vehicle that was parked behind me. I did not receive any warnings and the automatic braking did not activate. I was fortunate that I was going slow and only damaged the other drivers door and my tailgate and bumper.

    • Filed Mar 2026

      The Guidance lines on my back up camera have gone out, and only shows a hourglass. In doing online research this shows up as being a large problem.

    • Filed Jan 2026 · Also filed under Electrical System, Latches/Locks/Linkages

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the tailgate was constantly opening unintendedly. The failure also occurred while the vehicle was parked overnight, causing the battery to drain. Additionally, the contact stated that the rearview camera was inoperable. The vehicle was taken to the dealer, where it was diagnosed, and determined that the tailgate switch and rearview camera had failed due to water intrusion. The dealer replaced the tailgate switch; however, the rearview camera was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

    • Filed Oct 2025 · Also filed under Electrical System, Unknown or Other

      Sometime between backing into my parking spot at work, then backing into a parking spot at the dentist, My Tailgate released/lowered. When I backed in at the dentist, my back up camera seemed to malfunction, so I just used my mirrors. Apparently, the camera was just pointing at the ground. Sine you can't see your tailgate in the mirrors; I could not see that it hit the retaining wall at the back of the space.

    • Filed Jul 2025 · Also filed under Electrical System, Visibility/Wiper

      Back and other cameras are constantly not working and in some cases the backup cam won’t event work at all.

    • Showing the 5 most recent of 8.
  • Visibility/Wiper7
    • Filed Aug 2026

      I needed a replacement driver-side windshield wiper arm for my 2023 Chevrolet Silverado 1500 LTZ Z71 with factory rain-sensing wipers. GM's electronic parts catalog directed the Chevrolet dealer to part #23387855. The dealer physically compared the part to my original arm and confirmed it was the wrong shape and would not fit. The dealer opened a formal Catalog Omission/Error (COE) ticket with GM. I was then informed that GM redesigned the wiper arm on my truck. The correct redesigned arm has been ordered, but I was told there is no estimated availability date and that it is not currently available through GM dealerships or GM's parts distribution/warehouse system in North America. This is a safety concern because a damaged or failed wiper arm could leave an owner without proper windshield visibility during rain or severe weather. I am also concerned that the passenger-side arm may have the same catalog and availability problem, although this has not yet been confirmed. I am requesting that NHTSA investigate whether this issue affects both wiper arms and other 2023 and newer Silverado 1500 trucks with this wiper configuration nationwide.

    • Filed Jul 2026 · Also filed under Unknown or Other

      Truck will hard shift and bang into gear while driving. This usually happens when slowing then starting up again. happens at all speeds on highway, so hard it lunges me forward. condition getting worse. random times my windshield wipers will just come on ( I do not have rain sensors) the switch is in the off position and wipers will just come on and I have to turn them on then turn them off to get them to stop.

    • Filed Mar 2026

      What component or system failed or malfunctioned, and is it available for inspection upon request? Glass sunroof blew outwards driving 60mph on the highway. No other vehicles were around and I did not see anything impact the vehicle. The glass was broken outwards and created an 8” by 8” hole in the sunroof glass. There was no extreme temperature differential, approx. 55 degrees outside. It has been repaired and not available for inspection. How was your safety or the safety of others put at risk? It sounded like a gunshot inside the truck, causing extreme distraction at highway speeds. Luckily the interior shade was closed and caught the glass, but if it was open all of the glass would have fallen on the passengers. Has the problem been reproduced or confirmed by a dealer or independent service center? No the dealership did not consider it a manufacturing defect. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Insurance inspected the vehicle and it was covered under a glass claim. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No indication prior to the incident at all. It happened out of nowhere.

    • Filed Jul 2025 · Also filed under Electrical System, Back Over Prevention

      Back and other cameras are constantly not working and in some cases the backup cam won’t event work at all.

    • Filed Oct 2024 · Also filed under Exterior Lighting

      Headlights and wipers stopped simultaneously for 1 second

    • Showing the 5 most recent of 7.
  • Steering7
    1 involved a crash · 1 involved a fire
    • Filed Jul 2026

      When driving normally OR pulling a camper (same day), power steering seems to "stick" as I exit either a moderate RH or LH corner. I must apply extra effort to the steering wheel to straighten out, and that invariably leads to an over-correction and departure into either the shoulder or the opposite lane. Problem is not sensitive to speed or weather conditions. The symptoms are not necessarily worse when pulling a camper, but the consequences are much more drastic and losing control of the vehicle feels much more imminent than when driving just the truck. Because the problem comes and goes so quickly, I can be applying force to straighten the wheel when suddenly, no force is required and the truck veers either left or right. I see no warning lights, nor do I see any messages displayed. I have not yet had the opportunity to get the truck to a mechanic. I'm not confident that I can safely drive to a repair facility, as the steering is so unpredictable.

    • Filed Jun 2026 · Also filed under Power Train, Electrical System

      My 2023 Chevrolet Silverado 1500 experiences an intermittant, uncommanded mechanical drivetrain lockup and severe binding when accelerating from a complete stop. The vehicle rolls fine in a straight line for several feet, but the exact moment the steering wheel is turned slightly (a couple degrees), the drivetrain violently binds up. This creates resistance in the steering and acceleration, as well as a severe physical and audible metallic clunking slam and massive shockwave vibrations felt directly through the steering wheel, floorboards, brake/gas pedals, and driver’s seat. During the last event, the vehicle threw a "Service 4 Wheel Drive" dash message and refused to shift out of "Auto" mode back into 2WD. Because this is a pure mechanical interference/binding issue, it does not consistently throw active electronic trouble codes. A standard OBD2 code scan will show nothing. After turning the vehicle off for several hours and testing again, the problem persisted. After towing the vehicle to a dealership (6/10/2026) it sat for at least 5 days before dealership service looked at it. By this time, the active warning lights cleared. My initial servicing dealership refused to perform physical hardware or fluid diagnostics under my factory warranty, stating they would not look at the vehicle unless I paid $860 out-of-pocket or until the drivetrain "completely grenaded" on the road. Because this uncommanded lockup restricts my ability to steer the vehicle safely from a stop, it presents an immediate crash hazard. At the direction of General Motors Corporate, I am escalating this issue and moving the vehicle to a secondary certified facility (Feldman Chevrolet of Novi) on June 23, 2026, for a formal physical hardware and fluid tear-down inspection.

    • Filed Feb 2026 · Also filed under Electrical System, Engine

      On [XXX], my 2023 Chevrolet Silverado 1500 LT caught fire while parked in my residential driveway at [XXX] . The vehicle had been started approximately 10 minutes earlier using the factory-installed remote start system. The vehicle was unattended at the time. My neighbor noticed the vehicle on fire and called 911. The Andover Fire Department responded and extinguished the fire. The fire department indicated the fire appeared to be electrical in nature. The fire appeared to originate in the dashboard and steering column area based on visible damage and fire progression. The vehicle had approximately 60,000 miles and was properly maintained. There were no prior warning lights, messages, or symptoms before the fire. The remote start system was factory-installed and not aftermarket. The vehicle is currently available for inspection by insurance, manufacturer, or investigators at [XXX] . The vehicle is likely a total loss due to the extent of the fire damage. This incident posed a serious safety risk as the vehicle caught fire spontaneously while parked near my home. The fire could have spread to my residence or caused injury if someone had been inside or near the vehicle. The fire department responded, and an official fire report is pending. Insurance claim has been opened and inspection is pending. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    • Filed Feb 2026

      The contact owns a 2023 Chevrolet Silverado 1500. The contact was driving at approximately 35 MPH, and the steering wheel was difficult to maneuver, causing the vehicle to veer off the road and crash into a tree and a steep ditch, where it came to a stop. The air bags did not deploy. The "Service Power Steering" message was displayed on the instrument panel. The contact sustained injuries, including arm lacerations. The contact did not seek medical attention. A police report was not filed. The vehicle was towed to an auto body repair shop to get a diagnosis; however, the vehicle was not diagnosed as of yet. A dealer was contacted and went to the auto body repair shop to diagnose the vehicle; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the dealer. The failure mileage was approximately 16,000.

    • Filed Jan 2026 · Also filed under Service Brakes, Engine

      On 1/21/26 traveling on a 4 lane divided highway, vehicle stalled, several warning lights came on and vehicle came to a complete stop in driving lane. Vehicle locked in park and could not put vehicle in neutral to push it out of highway. Several vehicle swerved to avoid and until tow truck came blocked a lane. It was about 3:30pm fortunately. So vehicle was visible and no accidents to our knowledge occurred. Thai created a dangerous traffic situation. It was caused by a fuel pump control module Whig was repaired 2 days later at local Chevy dealer. We were advised there were no recalls on this part but it is a common problem. GM should somehow find a solution and repair said problem

    • Showing the 5 most recent of 7.
  • Hydraulic7
    2 involved a crash
    • Filed Jun 2026 · Also filed under Service Brakes, Engine

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving approximately 50 MPH with his wife and grandchildren inside the vehicle, the check engine warning light, collision warning light, and several other unknown warning lights were illuminated. The contact stated that the message "Braking System Failure - Do not exceed 62 MPH" and the trailer brake message was displayed. The contact continued to drive the vehicle; however, whenever the brake pedal was depressed, the vehicle failed to slow as intended. The vehicle was taken to a dealer where it was diagnosed and determined that a software update was needed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 54,000.

    • Filed Dec 2025 · Also filed under Service Brakes

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while depressing the brake pedal to come to a stop, the contact heard an abnormal metal-to-metal sound coming from the front passenger-side brakes. Additionally, the vehicle was delayed in responding, causing the braking distance to be extended. The check engine warning light was illuminated. The contact stated that the dealer had replaced the front passenger-side brake calipers, rotors, and pads at approximately 19,000 miles. Additionally, the dealer had determined that the front driver-side brake pads had worn down to the metal at 20,000; however, the cause of failure was not determined. The front driver-side brake pads, caliper, and rotor were replaced. The contact stated that while coming to a stop on a separate occasion, an abnormal metal-to-metal sound could be heard coming from the front passenger-side brakes while the brake pedal was depressed. No warning lights were illuminated. The vehicle was taken to the dealer, but the vehicle was not repaired. The contact stated that the dealer refused to repair the vehicle. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,000.

    • Filed Nov 2025 · Also filed under Service Brakes

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, and attempting to slow the vehicle, the brake pedal required an increased effort to slow the vehicle, and the vehicle required an increased distance to come to a complete stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. The ABS warning light was illuminated. The vehicle was taken to the dealer, and the contact was informed that a failure could not be determined as the vehicle was functioning as intended and that no warning lights were illuminated during the time at the service center. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 17,000.

    • Filed Oct 2025 · Also filed under Service Brakes, Vehicle Speed Control, Forward Collision Avoidance

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while pulling into a parking space and turning the steering wheel to the right, the vehicle surged forward going up onto the curb, and the contact depressed the brake pedal; however, the vehicle failed to stop. The contact continued to depress the brake pedal however, the vehicle continued driving approximately 5-10 MPH. The contact shifted into neutral(N); however, it was too late, and the vehicle crashed into another parked vehicle before coming to a stop. The contact stated that during the failure, the braking system had malfunctioned while depressing the brake pedal. No injuries were reported. A Police report was filed at the scene. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The contact stated that one week before the failure, at almost the same spot, while driving at an undisclosed speed, the Forward Collision Avoidance warning light illuminated and remained illuminated without another vehicle being nearby. The contact turned off the vehicle, exited the vehicle and inspected the vehicle before re-entering and restarting the vehicle, and the Forward Collision Avoidance warning light remained illuminated. The contact turned and restarted the vehicle and the warning light was no longer illuminated. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.

    • Filed Jan 2025 · Also filed under Service Brakes

      The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V674000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

    • Showing the 5 most recent of 7.
  • Structure7
    1 involved a fire
    • Filed Mar 2026 · Also filed under Electrical System

      Tailgate unexpectedly opened when driving. Switch on and off when parked and drained battery

    • Filed Mar 2026 · Also filed under Latches/Locks/Linkages

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the tailgate lowered unexpectedly while driving at various speeds, and occasionally closed unintendedly. The failure also occurred while the vehicle was parked and turned off. The vehicle was taken to the dealer, and the failure was demonstrated. The tailgate switch was replaced. The contact became aware of a Canadian Recall, ID Number: N232426400, for the tailgate failure. The manufacturer was made aware of the failure; however, no repair was performed. The failure mileage was approximately 60,000.

    • Filed Dec 2025 · Also filed under Electrical System, Unknown or Other

      While driving the vehicle the tailgate came open by itself. I had left my house and when I arrived at my friend’s house to pick him up the tailgate was down. I closed the tailgate and while driving a driver honked their horn to alert me that something was wrong. When I pulled off the road the tailgate had come open for a second time.

    • Filed Dec 2025

      My tailgate latch keeps opening every 60 seconds. Does it going down the road or parked. my tailgate has hit numerous cars that parked behind me causing me to have to pay out of pocket for 2 other cars where my tailgate dented or scraped the paint on their vehicles. I see this safety recall online for this tailgate latch, but my vehicle isn't covered for some reason. Safety recall N232426400 explains the entire issue with the faulty latches. Due to the faulty latch, now my tailgate also needs bodywork and to be repainted. That's costly.

    • Filed May 2025 · Also filed under Unknown or Other, Service Brakes

      Fire in firewall dash possibly brake control, battery and electrical fuse box

    • Showing the 5 most recent of 7.
  • Fuel System5
    • Filed Sep 2026 · Also filed under Gasoline

      The contact's daughter owns a 2023 Chevrolet Silverado 1500. While the contact's daughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed evaporative emission purge pump. The contact was advised to take the vehicle to the dealer. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where the failure was confirmed. The contact was informed that the repair was covered under an unknown recall. The contact was later informed that the repair was not covered under the unknown recall. The contact referenced an unknown recall; however, the VIN was not associated with a recall. The vehicle was taken back to an independent mechanic and the vehicle was repaired. The manufacturer was contacted by phone and made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 58,010.

    • Filed Sep 2026 · Also filed under Gasoline

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while stopped at a red light and towing a camper the vehicle suddenly stalled. At the time of the failure the vehicle had a quarter tank of fuel. After several attempts the vehicle restarted and was driven to a gas station and was refueled. The contact stated that the failure had occurred on one other occasion. The vehicle was not hauling a trailer at the time, and the grandson was inside the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed that the vehicle was not covered under TSB: N242452103. The failure mileage was 22,500.

    • Filed May 2026 · Also filed under Power Train, Electrical System, Gasoline

      The contact owns a 2023 Chevrolet Silverado. The contact stated while driving at approximately 40 MPH, the vehicle stalled, the brakes were inoperative, the gear shift was stuck in drive, and all of the doors and windows were locked and inoperative. The check engine warning light was illuminated and the "please restart the engine" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the fuel pump regulator module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 373200.

    • Filed Mar 2026 · Also filed under Diesel, Electrical System

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that on two separate occasions while hauling the camper, the "High Diesel Exhaust Fluid", Exhaust Fluid Range", and "Fill DEF (Diesel Exhaust Fluid) Now" warning messages were displayed on the instrument panel. The messages indicated that the Diesel Exhaust Fluid was low and needed to be replenished. The contact stated that the failure caused the instrument panel to freeze and not operate as needed. Upon attempting to refuel the vehicle, fuel failed to enter the fuel tank since the diesel tank was full. The vehicle was taken to a dealer, where the contact was informed that the failure was an electrical glitch and that there were no issues with the Diesel Exhaust Fluid system. The contact was also informed by the dealer of Technical Service Bulletin: 22-NA-150, which the contact related to the failure. The dealer reset the vehicle, which caused the instrument panel to return to normal operation. The manufacturer was then notified of the failure, and the contact was informed that vehicle was not included in the TSB. The contact was given a case number and was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.

    • Filed Nov 2025 · Also filed under Gasoline, Engine And Engine Cooling

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the engine was running rough. The message "Service ECM" was displayed. The vehicle was taken to Auto Zone, where diagnostic trouble codes displayed fuel injector misfiring on cylinders 1 and 4. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

  • Gasoline4
    • Filed Sep 2026 · Also filed under Fuel System

      The contact's daughter owns a 2023 Chevrolet Silverado 1500. While the contact's daughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed evaporative emission purge pump. The contact was advised to take the vehicle to the dealer. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where the failure was confirmed. The contact was informed that the repair was covered under an unknown recall. The contact was later informed that the repair was not covered under the unknown recall. The contact referenced an unknown recall; however, the VIN was not associated with a recall. The vehicle was taken back to an independent mechanic and the vehicle was repaired. The manufacturer was contacted by phone and made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 58,010.

    • Filed Sep 2026 · Also filed under Fuel System

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while stopped at a red light and towing a camper the vehicle suddenly stalled. At the time of the failure the vehicle had a quarter tank of fuel. After several attempts the vehicle restarted and was driven to a gas station and was refueled. The contact stated that the failure had occurred on one other occasion. The vehicle was not hauling a trailer at the time, and the grandson was inside the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed that the vehicle was not covered under TSB: N242452103. The failure mileage was 22,500.

    • Filed May 2026 · Also filed under Power Train, Electrical System, Fuel System

      The contact owns a 2023 Chevrolet Silverado. The contact stated while driving at approximately 40 MPH, the vehicle stalled, the brakes were inoperative, the gear shift was stuck in drive, and all of the doors and windows were locked and inoperative. The check engine warning light was illuminated and the "please restart the engine" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the fuel pump regulator module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 373200.

    • Filed Nov 2025 · Also filed under Fuel System, Engine And Engine Cooling

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the engine was running rough. The message "Service ECM" was displayed. The vehicle was taken to Auto Zone, where diagnostic trouble codes displayed fuel injector misfiring on cylinders 1 and 4. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

  • Latches/Locks/Linkages3
    • Filed Mar 2026 · Also filed under Structure

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the tailgate lowered unexpectedly while driving at various speeds, and occasionally closed unintendedly. The failure also occurred while the vehicle was parked and turned off. The vehicle was taken to the dealer, and the failure was demonstrated. The tailgate switch was replaced. The contact became aware of a Canadian Recall, ID Number: N232426400, for the tailgate failure. The manufacturer was made aware of the failure; however, no repair was performed. The failure mileage was approximately 60,000.

    • Filed Jan 2026 · Also filed under Electrical System, Back Over Prevention

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the tailgate was constantly opening unintendedly. The failure also occurred while the vehicle was parked overnight, causing the battery to drain. Additionally, the contact stated that the rearview camera was inoperable. The vehicle was taken to the dealer, where it was diagnosed, and determined that the tailgate switch and rearview camera had failed due to water intrusion. The dealer replaced the tailgate switch; however, the rearview camera was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

    • Filed Nov 2023

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the tailgate independently opened, causing tools to fall onto the roadway. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty switch on the tailgate. The tailgate switch was replaced, and the vehicle was repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall related to the failure. The failure mileage was approximately 2,500. The VIN was not available.

  • Lane Departure2
    • Filed Sep 2026 · Also filed under Forward Collision Avoidance

      See attached document for complaint.

    • Filed Jun 2026 · Also filed under Unknown or Other, Forward Collision Avoidance

      I have a complaint about GM and my 2023 Chevrolet Silverado 1500 LTZ regarding the radio / infotainment system failure after attempting a recommended software update, and the resulting degradation of installed safety features. On 08 MAY 2026, my infotainment system indicated a software update was necessary, so I followed the directions to complete the update. When the update was complete, my infotainment screen said there was a failure and to take it to the dealership for repair. The entire infotainement system is inoperative. The soonest appointment I could make was for 18 MAY 2026. On 18 MAY 2026, I took my Silverado into the dealership where I have it serviced to address the failure of my infotainment system. My service advisor informed me that I would need a new radio and that these radios are on a national backorder list. My advisor informed me that they have other customers who are experiencing the same issue and have been waiting for the replacement radio since January 2026. My advisor informs me that there is no estimated time of resolution. This defect inhibits safety features such as; use of OnStar, Google and Apple Maps that provide travel advisory hazards, parking camera views, vehicle systems status. Thank you.

  • Wheels2
    • Filed Mar 2026 · Also filed under Vehicle Speed Control, Engine

      Driving at highway speeds the message center prompted us to restart the truck and put itself into neutral. Upon attempting to do so, the message center read conditions not correct to shift. We were traveling in a single lane highway thankfully on a decent where we coasted into a parking lot. The truck list all power steering and brakes. We turned the truck off and attempted to restart. Lights were randomly flickering on and off, but the starter couldn’t turn the engine over. After 3 hours of waiting on Chevrolet roadside assistance we obtained our own tow service. The truck tires had seized up causing the driver to drag the truck into the flatbed. The emergency brake kept resetting itself. The following day 7/13 Chevrolet had the truck towed to the dealership. On Monday 7/16 we were informed the engine had catastrophic failure with less than 24k miles. This is the second major engine breakdown as the first was at 5k miles where one side of the engine had collapsed lifters. Engines are on back order but in reviewing other experiences the replacements experience the same issues. The truck is not a safe vehicle to drive.

    • Filed Oct 2023 · Also filed under Steering, Unknown or Other

      Vehicle sways/wobbles on grooved pavement. Magnified immensely when towing a trailer. Threatens to pull you into other driving lanes. Service technician and service manager at dealership state it is a known condition with the type of tires Chevrolet has put on the vehicle and that Chevrolet is refusing to do anything about it. Multiple dates and is repeatable.

  • Suspension2
    • Filed Dec 2024 · Also filed under Power Train, Electronic Stability Control (esc)

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving approximately 70 MPH and hauling a small box trailer, the vehicle slid several times. There was no warning light illuminated. The contact pulled over to the side of the road temporarily and resumed driving; however, the failure recurred several times. The contact pulled over to the side of the road. The manufacturer was contacted and informed the contact that towing assistance could be provided for the vehicle but not for the box trailer. The contact decided to continue driving the vehicle to the residence while the manufacturer remained on the phone with the contact. The contact stated that upon test driving the vehicle the following day, the vehicle operated as needed. The vehicle was taken to the dealer, where it was inspected, and the dealer removed the valve body of the transmission per the manufacturers' instructions. The dealer then informed the contact that metal shavings were found in the transmission pan. The dealer replaced the transmission. The contact stated while driving at various speeds, the rear end of the vehicle continued to make an abnormal humming sound. The vehicle was taken back to the dealer, where it was test-driven, and the dealer determined that the rear end of the vehicle needed to be rebuilt. The vehicle was repaired. Additionally, the contact stated that while his wife was driving 40 MPH on a wet road, the vehicle inadvertently slid off the road and drove on the grassy area covered with snow. The contact's wife steered the vehicle and missed a ditch; however, the rear passenger's side of the vehicle and the rear passenger's side tire struck a pole. The air bags did not deploy. The driver did not sustain any injury. The driver exited and inspected the vehicle. The driver was able to continue driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.

    • Filed Nov 2023

      There is a noticeable clunking or knocking noise from the rear suspension, possibly the leaf springs

  • Equipment2
    • Filed Apr 2024

      Radio cuts out, no sound. Can't even use hands free calling because the sound doesn't work. Driver will try to get sound back while driving, taking eyes of the road to fiddle with radio. No recalls at the moment for this issue. Several blogs online that people are experiencing this issue. Has not been inspected as the issue is intermediate, cannot reproduce at a certain time. Could happen once a week or several days in a week, random. There were no warnings before the radio cuts out. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    • Filed May 2023

      The contact owns 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the radio volumes went from 0 to 100 spontaneously. The vehicle was taken to the dealer, who was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.

  • Diesel1
    • Filed Mar 2026 · Also filed under Fuel System, Electrical System

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that on two separate occasions while hauling the camper, the "High Diesel Exhaust Fluid", Exhaust Fluid Range", and "Fill DEF (Diesel Exhaust Fluid) Now" warning messages were displayed on the instrument panel. The messages indicated that the Diesel Exhaust Fluid was low and needed to be replenished. The contact stated that the failure caused the instrument panel to freeze and not operate as needed. Upon attempting to refuel the vehicle, fuel failed to enter the fuel tank since the diesel tank was full. The vehicle was taken to a dealer, where the contact was informed that the failure was an electrical glitch and that there were no issues with the Diesel Exhaust Fluid system. The contact was also informed by the dealer of Technical Service Bulletin: 22-NA-150, which the contact related to the failure. The dealer reset the vehicle, which caused the instrument panel to return to normal operation. The manufacturer was then notified of the failure, and the contact was informed that vehicle was not included in the TSB. The contact was given a case number and was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.

  • Electronic Stability Control (esc)1
    • Filed Dec 2024 · Also filed under Suspension, Power Train

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving approximately 70 MPH and hauling a small box trailer, the vehicle slid several times. There was no warning light illuminated. The contact pulled over to the side of the road temporarily and resumed driving; however, the failure recurred several times. The contact pulled over to the side of the road. The manufacturer was contacted and informed the contact that towing assistance could be provided for the vehicle but not for the box trailer. The contact decided to continue driving the vehicle to the residence while the manufacturer remained on the phone with the contact. The contact stated that upon test driving the vehicle the following day, the vehicle operated as needed. The vehicle was taken to the dealer, where it was inspected, and the dealer removed the valve body of the transmission per the manufacturers' instructions. The dealer then informed the contact that metal shavings were found in the transmission pan. The dealer replaced the transmission. The contact stated while driving at various speeds, the rear end of the vehicle continued to make an abnormal humming sound. The vehicle was taken back to the dealer, where it was test-driven, and the dealer determined that the rear end of the vehicle needed to be rebuilt. The vehicle was repaired. Additionally, the contact stated that while his wife was driving 40 MPH on a wet road, the vehicle inadvertently slid off the road and drove on the grassy area covered with snow. The contact's wife steered the vehicle and missed a ditch; however, the rear passenger's side of the vehicle and the rear passenger's side tire struck a pole. The air bags did not deploy. The driver did not sustain any injury. The driver exited and inspected the vehicle. The driver was able to continue driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.

  • Air Bags1
    1 involved a crash
    • Filed Jun 2024 · Also filed under Service Brakes, Hydraulic, Forward Collision Avoidance

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 15 MPH, the brake pedal depressed to the floorboard and failed to stop as needed. No warning lights appeared on the instrument panel and the forward collision avoidance feature failed to operate as needed. Due to the failure, the contact crashed into another vehicle. The air bags did not deploy upon impact. Neither the contact nor the passenger sought immediate medical attention; however, the other driver did state they would be seeking an X-ray. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer was notified of the failure but offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.

  • Visibility1
    • Filed Sep 2023

      The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the rear passenger’s side window suddenly shattered. The vehicle was towed to the dealer, who had not yet determined the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings differ by cab style and 2WD/4WD, so check the row that matches the truck. Source: nhtsa.gov/ratings.

VersionOverallFrontSideRollover
4WD 5/5 stars 4/5 stars 5/5 stars 4/5 stars
4WDNot ratedNot rated 5/5 stars 4/5 stars
4WDNot ratedNot rated 5/5 stars 4/5 stars
RWD 5/5 stars 4/5 stars 5/5 stars 4/5 stars
RWDNot ratedNot rated 5/5 stars 4/5 stars
RWDNot ratedNot rated 5/5 stars 4/5 stars
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