2016 Ram 3500

What owners should know

Covers 2013–2018 · 6.7L Cummins diesel, 6.4L and 5.7L Hemi V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2016 Ram 3500. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• ABS and stability control failure (2017–2018)

  Dealer (recall)

  Signs: ABS, traction control or 'service electronic brake system' warning lights.

  Fix: Covered by a Chrysler recall for the ABS hydraulic control unit.

  May be covered free by recall 24V896000. Check the VIN at nhtsa.gov/recalls.

• 6.7L Cummins DEF heater failure

  Moderate DIY

  Signs: DEF warning, reduced power, especially in cold weather.

  Fix: Replace the DEF heater or tank assembly. Use fresh DEF and keep the cap closed.

  Shop: 6.7 Cummins DEF heater▶ How-to videos

• 6.7L Cummins EGR cooler leak

  Best left to a shop

  Signs: Coolant loss, white smoke or steam from the exhaust.

  Fix: Replace the EGR cooler.

  Shop: 6.7 Cummins EGR cooler▶ How-to videos

• Drag link can separate

  Dealer (recall)

  Signs: Loose steering or a clunk. In rare cases the drag link can come apart.

  Fix: Covered by a Chrysler recall (a jam nut can loosen).

  May be covered free by recall 19V021000. Check the VIN at nhtsa.gov/recalls.

• 6.4L Hemi ticking

  Best left to a shop

  Signs: A ticking noise, sometimes with a misfire.

  Fix: Have a shop find the cause. It can be broken exhaust manifold bolts (cheaper) or a worn lifter and camshaft (expensive).

  ▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Side/Window:Curtain:Inflator

  Jan 2025 · #25V010000

  Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

  Risk and fix

  Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

  Fix: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

• Air Bags:Side/Window:Curtain:Inflator

  Aug 2021 · #21V632000

  Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

  Risk and fix

  Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

  Fix: Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.

• Wheels:Lugs/Nuts/Bolts/Studs

  May 2021 · #21V398000

  Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

  Risk and fix

  Risk: Wheel separation can cause a vehicle crash.

  Fix: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

• Latches/Locks/Linkages:Tailgate:Latch

  May 2019 · #19V347000

  Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

  Risk and fix

  Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

  Fix: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

• Steering:Linkages:Drag:Link:Connection

  Jan 2019 · #19V021000

  Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

  Risk and fix

  Risk: A drag link separation can cause a loss of steering control, increasing the risk of crash.

  Fix: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

• Steering:Linkages

  Oct 2018 · #18E096000

  Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

  Risk and fix

  Risk: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

  Fix: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

• Structure:Body:Tailgate

  Jul 2018 · #18V486000

  Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

  Risk and fix

  Risk: If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.

  Fix: Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.

• Electrical System:Wiring

  May 2018 · #18V332000

  Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

  Risk and fix

  Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

  Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

• Equipment

  Dec 2017 · #17V824000

  Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk and fix

  Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

  Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

• Power Train:Automatic Transmission:Lever And Linkage:Column Shift

  Dec 2017 · #17V821000

  Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

  Risk and fix

  Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

  Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

• Engine And Engine Cooling:Engine:Diesel

  Sep 2017 · #17V562000

  Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

  Risk and fix

  Risk: The leaking water pump can increase the risk of an engine compartment fire.

  Fix: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

• Wheels

  Aug 2017 · #17V499000

  Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

  Risk and fix

  Risk: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

  Fix: AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

• Air Bags

  May 2017 · #17V302000

  Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

  Risk and fix

  Risk: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

  Fix: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

• Power Train:Transfer Case (4-Wheel Drive)

  Jul 2016 · #16V495000

  Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.

  Risk and fix

  Risk: If the main output shaft fractures, the vehicle may lose motive power, increasing the risk of a crash. Additionally, the driver may be unable to place the vehicle in PARK, increasing the risk of a vehicle rollaway.

  Fix: Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S48.

• Equipment

  May 2016 · #16E041000

  Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

  Risk and fix

  Risk: If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

  Fix: Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

• Engine And Engine Cooling:Engine

  Sep 2015 · #15V592000

  Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.

  Risk and fix

  Risk: An engine that stalls without warning increases the risk of a crash.

  Fix: Chrysler will notify owners, and dealers will replace the ECM, free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R52.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Steering29

  2 involved a crash

  • Filed Aug 2026

    Pursuant to a manufacturer-issued safety recall (V06) on a steering assembly component, the manufacturer's remedy permanently damaged an otherwise functioning, adjustable steering component and created a financial barrier to basic vehicle maintenance. The component, post remedy, now would have to be replaced in order to allow adjustment to put the vehicle steering system into correct alignment. Driving a vehicle without proper front end alignment can cause premature tire wear contributing to tire failure and/or pulling to the right or left contributing to a possible accident condition. The manufacturer is refusing to pay for the replacement parts/repairs that, but for the recall remedy, would be necessary.

  • Filed May 2026

    The contact owns a 2016 RAM 3500. The contact stated that when he took his vehicle to be aligned, he was advised that the vehicle was not able to be aligned, due to a previous recall repair where the drag link was welded unless the drag link was replaced. The manufacturer was notified of this issue. The failure mileage was approximately 55,526.

  • Filed May 2026

    The contact owns a 2016 Ram 3500. The contact stated that when taking the vehicle to the dealer for recall repair for a drag link failure, from a previous owner, the vehicle was misaligned and the vehicle was unable to be serviced and could not be properly aligned. The vehicle was not repaired. The manufacture was not notified of the issue. The failure mileage was unavailable.

  • Filed Mar 2026

    The contact owns a 2016 Ram 3500. The contact stated that while driving approximately 70 MPH, the steering rack fractured, and the contact was no longer able to maneuver the vehicle. The contact strapped the steering wheel into place to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the steering rack needed to be replaced; however, the cause of the failure was not known. The vehicle was not repaired. Another dealer was contacted and confirmed that the steering rack needed to be replaced and assisted the contact with finding the parts to repair the vehicle. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 275,000.

  • Filed Dec 2024

    The contact owns a 2016 Ram 3500. The contact stated that upon inspection, the tires showed excessive wear. The contact stated that the vehicle had been previously repaired under NHTSA Campaign Number: 19V021000 (STEERING); however, the recall repair failed to fix the vehicle. The contact stated that the failure persisted after the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

  • Showing the 5 most recent of 29.
• Wheels21

  2 involved a crash · 1 involved a fire

  • Filed Aug 2026

    Pursuant to a manufacturer-issued safety recall (V06) on a steering assembly component, the manufacturer's remedy permanently damaged an otherwise functioning, adjustable steering component and created a financial barrier to basic vehicle maintenance. The component, post remedy, now would have to be replaced in order to allow adjustment to put the vehicle steering system into correct alignment. Driving a vehicle without proper front end alignment can cause premature tire wear contributing to tire failure and/or pulling to the right or left contributing to a possible accident condition. The manufacturer is refusing to pay for the replacement parts/repairs that, but for the recall remedy, would be necessary.

  • Filed Dec 2022

    The Government Owned Vehicle (GOV) was traveling North on 31E in Nashville, when truck shuttered then truck passenger side wheel fell off. Tire/wheel pinned to truck and caught fire. Drive pulled truck off to side of roadway and called 911.

  • Filed Feb 2022

    On February 3, 2022 I had my truck serviced at my local dealership to address SAFETY RECALL Y26. According to the service manager, the work was completed per the Safety Recall instructions. On Feb 22, 2022 while traveling at highway speed, all eight wheel studs broke on the left rear dually wheels which led to the wheel/tires separating from the vehicle without warning. This catastrophic failure could have caused serious injury, or death to the occupants of the vehicle, as well as other motorists/pedestrians. It was by the GRACE OF GOD the driver was able to maintain control of the vehicle until it was safely off the highway. The vehicle was transported by a flatbed wrecker to a dealership near the final destination it was en-route to, to inspect the damage and make all necessary repairs. Both the dealership that performed, the SAFETY RECALL Y26 in Raleigh, NC and the dealer in Ocala, FL that currently has possession of the truck have confirmed the cause of this catastrophic failure is YIELDED WHEEL STUDS. Consumer is requesting a recall investigation of the previously announced Recall Y26 and adjustment of existing recall remedies. Consumer has requested the return of all damaged parts from the vehicle from the dealership that is in possession of the vehicle and performing the Safety Recall repairs.

  • Filed Oct 2021

    I was driving home, my truck began to vibrate or wobble hard, next thing it begins staggering upon a jolt, and then I noticed my two rear drivers side tires passing me on the highway. I safely get out of traffic somehow, and upon inspection both tires came off, and all my lug nuts but one are missing. There was no warning, I had to call a tow truck to pick my vehicle up and bring it home , it cannot be repaired due to the manufactory is not sure what the specs are, mean while I am without a vehicle and have missed several days of work.

  • Filed Jun 2020

    PURCHASED VEHICLE NEW FROM MARSHALL DODGE IN OCT. 2016. I HAVE JUST REALIZED THAT MY SPARE TIRE IS A DIFFERENT SIZE. ON THE GROUND I HAVE (4) LT285/60R20E.. AND AS A SPARE I HAVE A LT275/70R18E. THIS IS THE WAY THE VEHICLE CAME FROM DODGE. I DO NOT FEEL SAFE IF I WOULD HAVE TO USE THE DIFFERENT SIZE SPARE, ESPECIALLY PULLING A 40FT. 5TH WHEEL CAMPER. I HAVE TALKED TO THE DEALERSHIP AND FCA CASE MANAGEMENT AND TOLD THAT THIS IS NORMAL, AND I WOULD NOT HAVE ANY PROBLEMS. MY CASE NUMBER IS 76379630 . I ALSO FEEL THAT WOULD NOT BE GOOD ON THE TRANSFER CASE AND DIFFERENTIAL. COULD YOU PLEASE ADVISE ME ON THIS PROBLEM ? IS THIS SAFE AS RAM HAS ADVISED ME ? *TR

  • Showing the 5 most recent of 21.
• Engine21

  1 involved a fire

  • Filed May 2026

    The contact owns a 2016 RAM 3500. The contact stated that while her husband was driving on several occasions at various speeds, the vehicle lost power and did not accelerate as intended. The vehicle was not diagnosed or repaired. The contact stated that her husband hooked the vehicle up to a handheld diagnostic machine where codes: P003A, P006a, P0046 populated. The manufacturer was notified of the failure. The failure mileage was approximately 74,500.

  • Filed Sep 2025

    On Sept. 11, 2025 my truck parked in my drive way. It was parked there all night. When I opened the doors to get in smoke and flames started coming out. The center console was on fire. The next day on Sept. 12, 2025 while at the dealership to have the truck inspected it caught fire again further burning the center console, the passenger seat and the roof. The dealership told us there is nothing they could do so we had to have the truck towed back to my home. Sunday night on Sept. 14,2025, I heard a loud pop noise and when I walked outside the entire cab of the truck was engulfed in flames. We had to call the fire department and they had to come put the fire out. Each of the incidences started spontaneously when the truck was just sitting parked.

  • Filed Jul 2024

    The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed and towing a horse trailer with horses inside, there was a message displayed that the vehicle would enter LIMP Mode. The contact was able to drive a short distance to the destination. The vehicle was taken to a local dealer where it remained undiagnosed and unrepaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

  • Filed Jun 2024

    DEF pump failed around 62500 miles. Ram sent emission recall notice 67a that states they will reimburse for costs incurred if issue was before recall. Submitted paperwork and they denied due to me replacing the part myself after buying parts from Dodge dealer. I paid $1687.44. Going to a dealer SHOULDN'T be a requirement

  • Filed Sep 2023

    The contact owns a 2016 Ram 3500. The contact stated while driving 45 MPH, the vehicle jerked and slowed down unintendedly. No warning light was illuminated. The vehicle was towed back to the residence. The vehicle was diagnosed by an independent mechanic. The contact was informed that the fuel injectors were faulty due to wear and tear. The vehicle was repaired but the failure persisted. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was approximately 116,021.

  • Showing the 5 most recent of 21.
• Power Train19

  1 involved a crash

  • Filed May 2026

    The contact owns a 2016 RAM 3500. The contact stated that while her husband was driving on several occasions at various speeds, the vehicle lost power and did not accelerate as intended. The vehicle was not diagnosed or repaired. The contact stated that her husband hooked the vehicle up to a handheld diagnostic machine where codes: P003A, P006a, P0046 populated. The manufacturer was notified of the failure. The failure mileage was approximately 74,500.

  • Filed Feb 2022

    My 2016 dodge ram 3500 mega cab had a light come on the dash at about 89000 miles I drove it to the dealership, I told the dealership I thought it was something electrical. A couple of times my truck has went into limp mode, when this happens to you the truck will only take off in 4th gear and stays in 4th gear. If I pulled over when this would happen and turned the truck all the way off and then back on it take the light of the dash and shift properly. So the dealership calls me to let me know what they have found he says he has bad news and more bad news which was my transmission was going out and then they didn't have a transmission and had no idea when they would. They already welded up nut on the steering shaft instead of replacing it. I didnt buy a 3500 pickup because i wanted a light duty truck.

  • Filed Aug 2021

    The contact owns a 2016 Ram 3500. The contact stated that after starting the vehicle with the brake pedal depressed, while attempting to shift into gear, the gear shifter handle fractured. The cause of the failure was not determined. The local dealer was contacted, and the part was replaced by the contact. The vehicle was later serviced under the NHTSA Campaign Number: 17V821000 (Power Train). The contact indicated that an addendum card was to be given as part of the recall repair with instructions to drivers on how to shift gears when the brake pedal was depressed however, the card was not given. Neither the dealer nor the manufacturer would supply the card. The failure mileage was 55,390.

  • Filed May 2021

    TRUCK IS BURNING THROUGH A QUART AND HALF OF OIL EVERY 1000 MILES IT APPEARS, BUT THERE ARE NO LEAKS UNDER THE VEHICLE OR ON THE OIL PAN. APPEARS TO BE AN ISSUE WITH THE TURBO SEALS. THE TRUCK GIVE NO WARNING THAT THE OIL IS LOW WHILE DRIVING. WHEN LOW IT DOES NOT SHOW UP ON THE DIPSTICK AT ALL.

  • Filed Sep 2020

    TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT STATED THAT THE GEAR SHIFTER DETACHED WHILE SHIFTING OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBERS: 16V495000 (POWER TRAIN) AND 17V821000 (POWER TRAIN) AT TACOMA DODGE CHRYSLER JEEP RAM (4101 S. TACOMA WAY, TACOMA, WA 98409) HOWEVER, THE REPAIRS FAILED TO FIX OR PREVENT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,799.

  • Showing the 5 most recent of 19.
• Unknown or Other16

  2 involved a crash · 3 involved a fire

  • Filed Sep 2025

    On Sept. 11, 2025 my truck parked in my drive way. It was parked there all night. When I opened the doors to get in smoke and flames started coming out. The center console was on fire. The next day on Sept. 12, 2025 while at the dealership to have the truck inspected it caught fire again further burning the center console, the passenger seat and the roof. The dealership told us there is nothing they could do so we had to have the truck towed back to my home. Sunday night on Sept. 14,2025, I heard a loud pop noise and when I walked outside the entire cab of the truck was engulfed in flames. We had to call the fire department and they had to come put the fire out. Each of the incidences started spontaneously when the truck was just sitting parked.

  • Filed Apr 2025

    I am writing to report an ongoing issue with my 2016 Ram 3500 (V6), related to Safety Recall V06 (NHTSA 19V-021) for the drag link, which was performed in 2020 before I purchased the vehicle two years ago. The recall "fix" involved welding the adjustable nuts on the steering linkage, rendering it non-adjustable. Since then, I have been unable to get a proper front-end alignment at any service shop. Multiple mechanics have refused to perform an alignment because the welded drag link cannot be adjusted, and they’ve stated it compromises the vehicle's steering integrity and tire wear. This is a significant safety concern. Without the ability to align the front end, the vehicle’s handling is affected, potentially leading to uneven tire wear, reduced control, or worse, a steering-related failure. I’ve contacted dealerships and Chrysler (FCA US LLC), but they insist the recall was completed and offer no further remedy, despite the fact that this weld does not allow for standard maintenance. New Ram 3500s off the assembly line come with adjustable drag links, not welded ones, which proves this was a poor fix for a safety issue. I urge the NHTSA to revisit this recall and require Chrysler to replace the defective drag link with a proper, adjustable component, rather than leaving owners like me with a substandard repair that hinders basic vehicle maintenance and safety. I purchased this truck in good faith, but this unresolved issue has made it a liability. Please investigate and address this matter before it leads to more serious consequences.

  • Filed Jan 2025

    Upon shifting into reverse the rear tailgate backup camera operates intermittently causing me to loose rear visibility directly behind truck. When this occurs the Uconnect displays a fuzzy & distorted image as if there’s signal interference. Opening & closing the tailgate sometimes alleviates this issue but only temporarily.

  • Filed Apr 2023

    I purchased this vehicle new in 2016. It currently has approximately 49,000 miles. It has never been involved in any collision. In Feb. 2023 I took it to a Les Schwab Tire Center to have the drag link replaced & alignment done. When the repairs were completed the technician informed me that I may have a rear axle misalignment as he noticed the rear axle appeared to have shifted to the right of the vehicle & recommended taking it to a collision repair shop for further inspection. My next move was taking it to an independent shop & have the rear leaf springs inspected for correct alignment which found nothing abnormal but they also measured from the center of the front wheel to the center of the rear wheel on both sides of the vehicle and found a difference in measurement of approximately 3/4". They had me drive the vehicle down the road as they followed & verified the rear of the truck was tracking to the right. I then proceeded to take it to a Ram Dealer repair shop for inspection & concluded that the rear of the truck was tracking to the right but that they were not equipped to make corrections & recommended taking it to a collision repair shop. I then proceeded with a collision repair shop where they put it on a rack & took measurements of the frame & only found a slight abnormal condition in the frame on the right side in front of the rear axle but concluded that they did not believe it would be was causing the issue. So the issue I have is rear of the truck is tracking to the right. I never knew there was an issue with the truck before I took it to Les Schwab for its first alignment.

  • Filed Aug 2022

    The rear backup camera is working Intermittently causing a lack of view behind the truck. This problem happens multiple times per month

  • Showing the 5 most recent of 16.
• Service Brakes12

  3 involved a crash

  • Filed Aug 2025

    The parking brake issue per recall was supposedly done based on information from safetycar. Vehicle can not be shut off unless in park. I'm assuming a safety feature. A few times when I attempted to shut off,even though clearly in park. Truck wouldn't do so. I shifted back into gear and then back into park with foot on brake as required. Unless I have a horse trailer hooked up, I usually don't engage parking brake if on relatively flat surface. Last week I came out to find my truck still in park had rolled forward and got caught on a large boulder before potentially rolling all the way down into a creek and pond. The boulder did do undercarriage damage mostly to brackets for bumper and spoiler. When I got in truck IT WAS STILL IN PARK. Truck started without me stepping on brake as required. Then after it started,I couldn't put it into gear. Was like shifter was locked. I tried to shut it off it wouldn't shutoff until I applied brake. I started it again with foot on brake and then I was able to shift into reverse and drive. Something is definitely wrong with the park on truck. It rolls forward now a few inches when parked and shut off in park. It will start sometimes without foot on brake and sometimes not. Since it rolled and hit rock steering feels weird. Prior to vehicle rolling and the bogus drag link fix, I have gone through tires because you can't do a full alignment. Dealership claims there's no new fix. They just won't do it right. Just like park brake issue it's not fixed right. Dealerships also claim they know nothing about a new issue and another fix. There are kids around horse farm truck coming out of gear,even though it said park,could have been a fatal accident. This truck has turned into a death trap waiting to happen and Stellantis and FCA won't acknowledge. I have to pay for a fix when it's their issue. THE 67A update has cost me over $12,000 already. THIS TRUCK SHOULD BE BOUGHT BACK BEFORE SOMEONE GETS KILLED. PARK BRAKE APPLIED ALWAYS.

  • Filed Feb 2025

    " The Hydraulic Control Unit Chrysler part number 68143491AA failed and been replaced multiply times on my vehicle. I have the current failed part available for inspection upon request. This causes the Anti-lock braking system, Traction control system, Park Assist and Cruise Control to no longer function properly. This puts the driver and others at risk. Lights came on while the truck was not in motion and was just started. Lights first came on 9-2-24 and have been on and off since then. The problem has been reproduced by my local dealer twice both with the original part and its' replacements. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS and electronic braking system warning message.

  • Filed Dec 2023

    The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed, the brakes were inoperable. The contact stated that after the vehicle was involved in an accident, the contact stated he immediately depressed the brake pedal to stop the vehicle however, the vehicle continued moving forward. The contact stated that the ABS module activated, and the vehicle stopped. The vehicle had moved forward an additional 600 feet. The vehicle was taken to an independent mechanic where it was diagnosed with a failed brake master cylinder. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 117,000.

  • Filed Mar 2023

    A yellow traffic light was lit and I started braking, then I heard a loud bang/snap and the trucks brake pedal went to the floor and would not stop. I then had to use the parking brake to stop the truck.

  • Filed Mar 2021

    MASTER CYLINDER FAILURE. LUCKILY DID NOT HAVE AN ACCIDENT. COMPLETE BRAKING FAILURE WHILE MOVING ON A FLAT SURFACE NO WARNINGS. BAY DODGE IN PANAMA CITY, FL HAS BEEN PERFORMING OIL CHANGES AND SERVICING ON A REGULAR BASIS AND NOTED NO ISSUES. REPLACED MASTER CYLINDER AT BOB PFORTE DODGE IN MARIANNA.

  • Showing the 5 most recent of 12.
• Suspension10

  2 involved a crash

  • Filed Aug 2026

    Pursuant to a manufacturer-issued safety recall (V06) on a steering assembly component, the manufacturer's remedy permanently damaged an otherwise functioning, adjustable steering component and created a financial barrier to basic vehicle maintenance. The component, post remedy, now would have to be replaced in order to allow adjustment to put the vehicle steering system into correct alignment. Driving a vehicle without proper front end alignment can cause premature tire wear contributing to tire failure and/or pulling to the right or left contributing to a possible accident condition. The manufacturer is refusing to pay for the replacement parts/repairs that, but for the recall remedy, would be necessary.

  • Filed May 2024

    death wobble incident in my Ram 3500. Incident occurred while pulling a 35' foot Living Quarters horse trailer weighing over 26,000 pounds on the interstate. Have major vibration, shaking, and thumping sound in truck which gets worse the faster I accelerate. Chrysler needs to issue a recall on this issue get it resolved. See that this has already been report to NHTSA. February 24, 2024 NHTSA ID NUMBER: 11573822 Components: STEERING, SUSPENSION

  • Filed Feb 2024

    Four death wobble incidents in the last 18 months. Unknown part failure, Replaced front track bar, right front wheel bearing pack, front suspension stabilize shock.

  • Filed Apr 2023

    I purchased this vehicle new in 2016. It currently has approximately 49,000 miles. It has never been involved in any collision. In Feb. 2023 I took it to a Les Schwab Tire Center to have the drag link replaced & alignment done. When the repairs were completed the technician informed me that I may have a rear axle misalignment as he noticed the rear axle appeared to have shifted to the right of the vehicle & recommended taking it to a collision repair shop for further inspection. My next move was taking it to an independent shop & have the rear leaf springs inspected for correct alignment which found nothing abnormal but they also measured from the center of the front wheel to the center of the rear wheel on both sides of the vehicle and found a difference in measurement of approximately 3/4". They had me drive the vehicle down the road as they followed & verified the rear of the truck was tracking to the right. I then proceeded to take it to a Ram Dealer repair shop for inspection & concluded that the rear of the truck was tracking to the right but that they were not equipped to make corrections & recommended taking it to a collision repair shop. I then proceeded with a collision repair shop where they put it on a rack & took measurements of the frame & only found a slight abnormal condition in the frame on the right side in front of the rear axle but concluded that they did not believe it would be was causing the issue. So the issue I have is rear of the truck is tracking to the right. I never knew there was an issue with the truck before I took it to Les Schwab for its first alignment.

  • Filed May 2020

    MY 2016 RAM 3500 DRW LIMITED LEANS TO THE RIGHT APPROXIMATELY 3/4 INCH. WHEN I PLACE MY TRUCK CAMPER ON TOP, THE PASSENGER SIDE AIR BAG/SENSOR DOES NOT RISE EQUALLY WITH THE LEFT. AS A RESULT, I AM DRIVING DOWN THE ROAD WITH AN APPROXIMATE 2 INCH LEAN TO THE RIGHT. I DID NOT NOTICE THE TRUCK LEANS TO THE RIGHT UNTIL I PURCHASED A TRUCK CAMPER 3 MONTHS AGO. I TOOK IT TO RAM, THEY PUT IT ON A COMPUTER TO TRY AND ADJUST THE SETTINGS. IT DID NOT WORK. APPARENTLY, ONLY A FEW RAM MECHANICS IN THE US UNDERSTAND THE SYSTEM AND CAN FIX MY ISSUE. I'M MORE THAN HAPPY TO GO ANYWHERE TO FIX MY ISSUE. APPARENTLY, THERE IS NO TECHNICAL BULLETIN TO FIX MY ISSUE. I UNDERSTAND PLACING A CAMPER ON TOP OF THE TRUCK IS A MODIFICATION TO THE TRUCK. BUT, THESE TRUCKS ARE MARKETED BY RAM TO SUPPORT THE RV INDUSTRY. SO, THEY SHOULD BE ABLE TO GET MY REAR CALIBRATED CLOSE TO ZERO. WHY CAN'T RAM WORK WITH THE LOCAL DEALER TO FIX MY ISSUE. I DO NOT FEEL SAFE DRIVING ON THE ROAD WITH THE TRUCK LEANING TO RIGHT AT 13,495 LBS GVW. (GVWR=14K). CAN YOU HELP TO CONNECT WITH RAM TO ASK THEM TO HELP FIX MY ISSUE? *TR

  • Showing the 5 most recent of 10.
• Electrical System10

  2 involved a fire

  • Filed Oct 2025

    I have a complaint that needs to be addressed. On Sept. 11 2025 I had a fire in the cab of my 2016 Ram 3500 truck while it was sitting in my drive way. It was not even running. The fire was not very big and it could have been repaired. So I called FCA and opened a case with them. They informed me that I needed to bring my truck into the closest dealership so that it could be inspected. So I then called and set up and appt for Sept. 12, 2025. I had my truck towed to the dealership and upon arrival my husband who took the truck was told to take it off the trailer. So they took it off the trailer. They informed me that a woman went to the truck, opened the door and stated “ well that’s a gonna be a total loss,” closed the door and had told them to move it to the fence line. She then stated that there was nothing that y’all could do for us and that it would cost me $350.00 to be diagnosed. At this time she already knew that I had an open case with FCA and that I was told to take it in. Upon walking to the truck when my husband opened the door and it had caught fire again. So he went and told some employees in the service dept and they ran out to the truck and disconnected the batteries. Then we were told that we needed to take it off the lot if we weren’t going to pay. So they reconnected the batteries and we put the truck back on the trailer and brought it home. The next day my truck was completely engulfed in flames along with my husbands welder which is used for our business. I called FCA back on Monday and spoke with my case manager/inspector and let them know about the two fires after the first and he stated he would be going to inspect the following day. He then asked if the truck was at the dealership and if the batteries had been disconnected by your employees. I stated no the truck is here at my home and the batteries were reconnected so that we could tow it out of the dealership since that’s what we were told to do. I have told the dealership and no response

  • Filed Sep 2025

    On Sept. 11, 2025 my truck parked in my drive way. It was parked there all night. When I opened the doors to get in smoke and flames started coming out. The center console was on fire. The next day on Sept. 12, 2025 while at the dealership to have the truck inspected it caught fire again further burning the center console, the passenger seat and the roof. The dealership told us there is nothing they could do so we had to have the truck towed back to my home. Sunday night on Sept. 14,2025, I heard a loud pop noise and when I walked outside the entire cab of the truck was engulfed in flames. We had to call the fire department and they had to come put the fire out. Each of the incidences started spontaneously when the truck was just sitting parked.

  • Filed May 2025

    Odometer Fraud. The contact's husband owns a 2016 Ram 3500. The contact stated that her husband was recently interested in trading in the vehicle. While on Facebook Marketplace, a person interested in vehicle requested a Carfax report of the vehicle. Upon obtaining the Carfax report, the contact discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 167,000; however, the Carfax report discovered that back in 2022, the vehicle mileage was 370,000.

  • Filed May 2019

    ON THE SCREEN IT COMES UP (NOT ALL THE TIME) IT COMES UP SERVICE ELECTRONIC BRAKING SYSTEM AND CHECK TRAILER BRAKES( NO TRAILER) & EXHAUST BRAKE AND THE CRUISE CONTROL WILL COME OUT. I HAVE HAD MY TRUCK INTO LARRY MILLER IN BOISE 3-4 TIMES FOR THIS PROBLEM THEY SAY THEY CANNOT FIX IT BECAUSE IT IS NOT DOING IT THEN. IT WAS DOING IT ONE DAY I STOPPED AT PETERSEN DEALERSHIP AND THEY DID A PRINT OUT WITH WHAT IT IS DOING BUT SAID THEY COULDN'T FIX IT BECAUSE I BOUGHT TRUCK AT LARRY MILLER. SO I TOOK THE READ OUT TO LARRY MILLER THEY SAID IT'S NOT DOING IT NOW SO SORRY CAN'T FIX IT! THE TRUCK HAS 32,000 MILES AND HAS BEEN DOING THIS FOR ABOUT 2 YEARS, THE TRUCK IS 3 YEARS OLD. ALSO, I HAVE HAD 5 RECALLS IN 3 YEARS I HAVE NO FAITH IN THIS TRUCK. I FEEL LARRY MILLER IS NOT INTERESTED AND WILL NOT WORK WITH ME TO FIX THIS TRUCK. I HAVE THE PRINTOUT WITH ALL THE PROBLEMS THAT ARE HAPPENING IF YOU WANT TO SEE THEM?

  • Filed Dec 2017

    REAR DRIVERS WINDOW FALLS DOWN WITHOUT THE SWITCH BEING ACTIVATED.

  • Showing the 5 most recent of 10.
• Air Bags8

  5 involved a crash · 1 involved a fire

  • Filed Nov 2025

    Took vehicle to dealership for repair of heater. Once the repair was complete the dealership called to say the heater was fixed but the airbag light is now on. Once doing more testing they called back to say my steering wheel airbag harness either shorted or was crushed during the heater repair The part is no longer available and no remedy was available. I just have to take my car back compromised I refused the vehicle back and requested management get involved.

  • Filed Jan 2023

    The contact owned a 2016 Ram 3500. The contact stated that while driving at 35 MPH, he crashed into another vehicle waiting at a stop light. The driver-side air bag did not deploy upon impact. The other driver was taken to the hospital; however, the driver's whereabouts are unknown. The contact also sustained whiplash which he was treated for days after the accident. A police report was filed. Due to the damage, the contact's vehicle was towed to an independent tow yard where it was deemed a total loss. The contact went to the dealer and notified them about the air bag failure; they then referred him to the manufacturer. The contact filed a claim with the manufacturer and an investigator was assigned to look into the failure. The investigation determined that since the contact did not depress the brake pedal prior to the accident, the air bags did not deploy. The vehicle was destroyed. The failure mileage was approximately 242,000.

  • Filed May 2020

    MY 2016 RAM 3500 DRW LIMITED LEANS TO THE RIGHT APPROXIMATELY 3/4 INCH. WHEN I PLACE MY TRUCK CAMPER ON TOP, THE PASSENGER SIDE AIR BAG/SENSOR DOES NOT RISE EQUALLY WITH THE LEFT. AS A RESULT, I AM DRIVING DOWN THE ROAD WITH AN APPROXIMATE 2 INCH LEAN TO THE RIGHT. I DID NOT NOTICE THE TRUCK LEANS TO THE RIGHT UNTIL I PURCHASED A TRUCK CAMPER 3 MONTHS AGO. I TOOK IT TO RAM, THEY PUT IT ON A COMPUTER TO TRY AND ADJUST THE SETTINGS. IT DID NOT WORK. APPARENTLY, ONLY A FEW RAM MECHANICS IN THE US UNDERSTAND THE SYSTEM AND CAN FIX MY ISSUE. I'M MORE THAN HAPPY TO GO ANYWHERE TO FIX MY ISSUE. APPARENTLY, THERE IS NO TECHNICAL BULLETIN TO FIX MY ISSUE. I UNDERSTAND PLACING A CAMPER ON TOP OF THE TRUCK IS A MODIFICATION TO THE TRUCK. BUT, THESE TRUCKS ARE MARKETED BY RAM TO SUPPORT THE RV INDUSTRY. SO, THEY SHOULD BE ABLE TO GET MY REAR CALIBRATED CLOSE TO ZERO. WHY CAN'T RAM WORK WITH THE LOCAL DEALER TO FIX MY ISSUE. I DO NOT FEEL SAFE DRIVING ON THE ROAD WITH THE TRUCK LEANING TO RIGHT AT 13,495 LBS GVW. (GVWR=14K). CAN YOU HELP TO CONNECT WITH RAM TO ASK THEM TO HELP FIX MY ISSUE? *TR

  • Filed Nov 2019

    TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT STATED THAT THE AIR BAG INDICATOR PERIODICALLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS WITHIN THE DRIVER'S SIDE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. NORTHPOINT CHRYSLER DODGE JEEP RAM (4441 US-5, DERBY, VT 05829, (802) 334-3179) AND MIDSTATE CHRYSLER DODGE JEEP RAM (1365 US-302, BARRE, VT 05641, (802) 479-0586) WERE CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND THE REPAIR WOULD BE PAID AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO EXTENDED WARRANTY ON THE VEHICLE FOR THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

  • Filed Mar 2019

    TL* THE CONTACT OWNED A 2016 RAM 3500. WHILE THE CONTACT WAS PULLING INTO THE PARKING LOT AT HIS JOB, HE CRASHED INTO A CONCRETE BARRIER DUE TO FOGGY CONDITIONS. THE BARRIER HAD NO BRIGHT PAINT OR REFLECTORS AND WAS NOT VISIBLE THROUGH THE FOG. THE MOTOR TORE THROUGH THE VEHICLE'S FRAME. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED A BRUISED LEG AND A SEPARATED SHOULDER. THE PASSENGER SUSTAINED A HEADACHE AND HEAD PAINS. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE VEHICLE WAS TAKEN TO FIVE STAR JEEP, RAM, DODGE, CHRYSLER (3068 RIVERSIDE DR, MACON, GA 31210, (478) 287-1907), BUT WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 99,125. *DT*JB *DT*JB *DT*JB

  • Showing the 5 most recent of 8.
• Fuel/Propulsion System7

  • Filed Apr 2025

    Def pump failed, I had to have it replaced before it degraded my travel speed to 5 mph. After spending $250 to Dodge dealer in Oxnard Service department for them to tell me exactly what it said on the truck code DEF pump needed replacing, I decided I didn't want to spend an extra $1000 for the dealer to fix it ($3900 they wanted for this job). On 11/16/22, I paid ($2865.81) to a reputable diesel mechanic to replace the pump. I was denied the reimbursement that was promised in the recall information. I need help with this! I pay $1200/ month for truck and insurance, but Ram can't reimburse me for a recall I paid out of pocket for, as promised. ABSOLUTE CROOKS! I want help with this. I see there are multiple other complaints of the same issue! HELP!

  • Filed Oct 2024

    My def pump failed. Paid for repair. Now they have a recall for the part. I submitted a claim they denied my claim because I didn't have download 67a done before repair download wasn't available at that time. My truck is in the milage and dates required. I need help

  • Filed Oct 2020

    WHEN ACCELERATING FROM A FULL STOP, THE TRUCK ACCELERATES FOR LESS THAN ONE SECOND. AFTER THE SHORT BURST OF ACCELERATION, IT STOPS EVEN THOUGH THE ACCELERATOR PEDAL POSITION HAS NOT CHANGED. THERE IS NOW ZERO ACCELERATION FOR ONE TO THREE SECONDS, LEAVING THE TRUCK IN A POTENTIALLY DANGEROUS POSITION. THE ACCELERATION COMES BACK WITHIN ONE TO THREE SECONDS AND THE TRUCK DRIVES NORMALLY AFTER THAT. WHEN YOU COME TO A FULL STOP AT A STOP LIGHT OR STOP SIGN, THE BEHAVIOR REPEATS AND THE DELAY SEEMS TO DECREASE AS THE TRUCK 'WARMS UP'. THIS BEHAVIOR WAS VERIFIED BY TWO DRIVERS AND MULTIPLE TECHNICIANS AT A LOCAL DEALERSHIP WHO ARE UNABLE TO IDENTIFY THE CAUSE OF THE PROBLEM BUT RECOGNIZE THE POTENTIAL DANGER THAT CAN BE CAUSED BY THE PROBLEM. THE DEALER HAS HAD THE TRUCK FOR ALMOST ONE MONTH TRYING TO SOLVE AND CONTINUE TO VERIFY THE EXISTENCE AND DANGER ASSOCIATED WITH THE ISSUE. CHRYSLER'S STAR TEAM HAS ALSO BEEN WORKING WITH THE DEALERSHIP FOR THE ENTIRE MONTH AND A ROOT CAUSE HAS STILL NOT BEEN IDENTIFIED.

  • Filed May 2018

    INSTALLED A NORTHERN TOOL GRAVITY FED AUXILIARY DIESEL FUEL TANK FOR DIESEL TRUCK. WORKED GREAT FOR ALMOST A YEAR. ALL OF A SUDDEN WHEN COMING TO A STOP, NOTICED DIESEL FUEL POURING OUT OF FILLER TUBE. THE 2016 RAM 3500 DIESEL DOES NOT COME WITH A FUEL CAP AND RELIES ON VALVE IN FILLER TUBE TO PREVENT FUEL COMING UP, USUALLY IN A WARM DAY SITUATION. WITH WEAKENED VALVE, AND USING GRAVITY FED AUXILIARY FUEL TANK, RAM TRUCK CAN CREATE SAFETY AND ENVIRONMENTAL HAZARD. THE ONLY WAY TO ELIMINATE HAZARD WITH FUEL IN AUXILIARY TANK IS TO MANUALLY TURN OFF VALVE ON AUXILIARY TANK. IT IS VERY COMMON TO HAVE AUXILIARY FUEL TANK ON 1 TON HEAVY TRUCK. I WOULD LIKE TO SEE RAM GO BACK TO FUEL CAP OR REDESIGN CURRENT VALVE.

  • Filed Mar 2017

    2016 3500 CUMMINS TURBO DIESEL WITH AISIN AUTOMATIC TRANSMISSION AND 342 GEAR RATIO HAS SLUGGISH ACCELERATION AND WHAT SEEMS TO BE AN UNRESPONSIVE THROTTLE AND WHAT SEEMS TO BE CALLED A DEAD PEDAL OR TORQUE MANAGEMENT SYSTEM, MAYBE TO HELP FUEL ECONOMY TO MEET GOVERNMENT GUIDE LINES. DEALER SAYS IT'S "NORMAL" ACCORDING TO GOOD BROTHERS DODGE WEYMOUTH MA. PULLING OUT INTO TRAFFIC I FEEL I WILL GET INTO A REAR END COLLISION SINCE TRUCK WILL NOT ACCELERATE LIKE EVERY OTHER VEHICLE WHEN YOU STEP ON THE GO PEDAL. PLEASE HELP PROTECT MY KIDS.

  • Showing the 5 most recent of 7.
• Vehicle Speed Control7

  • Filed Oct 2023

    The cruise control switch is very intermittent. It can be difficult to get it to engage. Getting the cruise control to release with the brake or switch is also intermittent. I am very worried that it will cause a crash.

  • Filed Sep 2023

    The speed control switch operates intermittently. Sometimes it won’t turn on. Sometimes it won’t turn off. I am afraid it may cause me to have and accident.

  • Filed Aug 2018

    VEHICLE FAILS TO MOVE WHEN YOU DEPRESS THE ACCELERATOR PEDAL. FROM A DEAD STOP TO PULL OUT INTO TRAFFIC IT DOESN'T MOVE AT ALL FOR APPROXIMATELY 5 TO 10 SECONDS. IT IS WORSE WHEN TOWING A LOAD. IT IS ALSO SLOW TO RESPOND WHEN DRIVING AT SPEED. IT IS EXTREMELY DANGEROUS!!!!

  • Filed Feb 2017

    DELAYED THROTTLE RESPONSE. ALSO FUMES IN CAB.

  • Filed Jan 2017

    THERE IS AN EXTREME DELAY WHEN PRESSING THE ACCELERATOR AND ACTUAL ACCELERATION OF THE VEHICLE. THERE SEEMS TO BE NO CORRELATION BETWEEN HOW FAR THE ACCELERATOR IS PRESSED AND VEHICLE ACCELERATION. WHEN MERGING INTO TRAFFIC AND ESPECIALLY WHEN PULLING OUT INTO TRAFFIC OR PASSING A VEHICLE. THIS DELAY IS A SEVERE SAFETY PROBLEM. THERE IS A 2-3 SECOND DELAY BETWEEN PRESSING THE ACCELERATOR AND THE VEHICLE ACTUALLY MOVING. *TR

  • Showing the 5 most recent of 7.
• Engine And Engine Cooling4

  • Filed Feb 2023

    The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed, the vehicle became difficult to drive. The check engine and MIL warning lights were illuminated. The contact stated that the vehicle was taken to the local dealer where it was diagnosed and determined that the turbo actuator needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 55,600.

  • Filed May 2018

    TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTO NATION DODGE IN CENTENNIAL, COLORADO WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • Filed Jun 2017

    TL* THE CONTACT OWNS A 2016 RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THERE WAS EXCESSIVE EXHAUST FUMES ENTERING THE CABIN OF THE VEHICLE FROM THE ENGINE AND THROUGH THE FIREWALL. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE (LOCATED AT 222 S. AUTO DRIVE, BOISE, ID 83709) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT IT WAS ACCEPTABLE FOR SOME EXHAUST FUMES TO ENTER THE CABIN OF THE VEHICLE. IT WAS ALSO SUGGESTED BY THE SERVICE ADVISER TO HAVE THE WINDOWS DOWN WHILE OPERATING THE VEHICLE, BUT THE CONTACT FOUND THAT TO BE UNACCEPTABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE ON TWO OCCASIONS AND THE CONTACT RECEIVED CASE NUMBERS: 31719201 AND 31501985. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 08/22/17*LJ *JS

  • Filed Mar 2016

    TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT SMELLED AN ABNORMAL EXHAUST ODOR IN THE VEHICLE WHEN THE HEATER WAS RUNNING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,128. UPDATED 05/03/16*LJ

• Tires4

  • Filed Jul 2019

    TL* THE CONTACT OWNS A 2016 RAM 3500 EQUIPPED WITH NEXEN ROADIAN HTX TIRES, SIZE: LT235/80/R17. WHILE DRIVING 45 MPH, THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE SHOP WHERE IT WAS DIAGNOSED THAT THE REAR INNER PASSENGER SIDE TIRE HAD APPROXIMATELY 32 HOLES IN THE CENTER OF THE TIRE. THE CONTACT ALSO MENTIONED THAT DURING THE WEEK OF JULY 3RD, THE FRONT DRIVER'S SIDE TIRE HAD TO BE REPLACED BY AN INDEPENDENT TIRE SHOP. THE VEHICLE WAS TAKEN TO PRINCE FREDERICK CHRYSLER JEEP DODGE (265 SOLOMONS ISLAND RD, PRINCE FREDERICK, MD 20678) AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 42,000. THE DOT NUMBER WAS UNKNOWN.

  • Filed Mar 2019

    TL* THE CONTACT OWNS A 2016 RAM 3500 EQUIPPED WITH NEXEN ROADIAN-A/T TIRES, SIZE: 255/65R16. WHILE DRIVING 40 MPH, THE FRONT DRIVER'S SIDE STEEL BELT SIDEWALL DETACHED AND THE TIRE BLEW OUT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND REPLACED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE FRONT PASSENGER SIDE STEEL BELT SIDEWALL OF THE TIRE DETACHED AND WAS REPLACED BY THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 20,000. THE DOT NUMBER AND VIN WERE NOT AVAILABLE.

  • Filed Mar 2018

    2016 DODGE RAM 3500. CONSUMER WRITES REQUESTING A REPLACEMENT VEHICLE AFTER REPEATED ATTEMPTS OF REPAIR OF THE RIGHT FRONT TIRE. *LD *JS

  • Filed Mar 2016

    TL* THE CONTACT OWNS A 2016 RAM 3500 EQUIPPED WITH NEXEN TIRES, SIZE: LT23580R17E (NA) THE CONTACT STATED THAT THE OUTSIDE EDGE OF THE FRONT PASSENGER SIDE TIRE WAS ROTTEN AND RUBBER WAS CHIPPING OFF. THE CONTACT REMOVED AND REPLACED THE TIRE WITH THE SPARE. THE CONTACT WAS UNABLE TO LOCATE A DEALER TO REPLACE THE TIRE. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRE LINE WAS UNAVAILABLE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 1,600.

• Structure3

  • Filed Apr 2023

    I purchased this vehicle new in 2016. It currently has approximately 49,000 miles. It has never been involved in any collision. In Feb. 2023 I took it to a Les Schwab Tire Center to have the drag link replaced & alignment done. When the repairs were completed the technician informed me that I may have a rear axle misalignment as he noticed the rear axle appeared to have shifted to the right of the vehicle & recommended taking it to a collision repair shop for further inspection. My next move was taking it to an independent shop & have the rear leaf springs inspected for correct alignment which found nothing abnormal but they also measured from the center of the front wheel to the center of the rear wheel on both sides of the vehicle and found a difference in measurement of approximately 3/4". They had me drive the vehicle down the road as they followed & verified the rear of the truck was tracking to the right. I then proceeded to take it to a Ram Dealer repair shop for inspection & concluded that the rear of the truck was tracking to the right but that they were not equipped to make corrections & recommended taking it to a collision repair shop. I then proceeded with a collision repair shop where they put it on a rack & took measurements of the frame & only found a slight abnormal condition in the frame on the right side in front of the rear axle but concluded that they did not believe it would be was causing the issue. So the issue I have is rear of the truck is tracking to the right. I never knew there was an issue with the truck before I took it to Les Schwab for its first alignment.

  • Filed May 2020

    MY 2016 RAM 3500 DRW LIMITED LEANS TO THE RIGHT APPROXIMATELY 3/4 INCH. WHEN I PLACE MY TRUCK CAMPER ON TOP, THE PASSENGER SIDE AIR BAG/SENSOR DOES NOT RISE EQUALLY WITH THE LEFT. AS A RESULT, I AM DRIVING DOWN THE ROAD WITH AN APPROXIMATE 2 INCH LEAN TO THE RIGHT. I DID NOT NOTICE THE TRUCK LEANS TO THE RIGHT UNTIL I PURCHASED A TRUCK CAMPER 3 MONTHS AGO. I TOOK IT TO RAM, THEY PUT IT ON A COMPUTER TO TRY AND ADJUST THE SETTINGS. IT DID NOT WORK. APPARENTLY, ONLY A FEW RAM MECHANICS IN THE US UNDERSTAND THE SYSTEM AND CAN FIX MY ISSUE. I'M MORE THAN HAPPY TO GO ANYWHERE TO FIX MY ISSUE. APPARENTLY, THERE IS NO TECHNICAL BULLETIN TO FIX MY ISSUE. I UNDERSTAND PLACING A CAMPER ON TOP OF THE TRUCK IS A MODIFICATION TO THE TRUCK. BUT, THESE TRUCKS ARE MARKETED BY RAM TO SUPPORT THE RV INDUSTRY. SO, THEY SHOULD BE ABLE TO GET MY REAR CALIBRATED CLOSE TO ZERO. WHY CAN'T RAM WORK WITH THE LOCAL DEALER TO FIX MY ISSUE. I DO NOT FEEL SAFE DRIVING ON THE ROAD WITH THE TRUCK LEANING TO RIGHT AT 13,495 LBS GVW. (GVWR=14K). CAN YOU HELP TO CONNECT WITH RAM TO ASK THEM TO HELP FIX MY ISSUE? *TR

  • Filed Apr 2019

    TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), 18V486000 (STRUCTURE, LATCHES, LOCKS, LINKAGES) AND 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• Forward Collision Avoidance2

  • Filed Feb 2025

    " The Hydraulic Control Unit Chrysler part number 68143491AA failed and been replaced multiply times on my vehicle. I have the current failed part available for inspection upon request. This causes the Anti-lock braking system, Traction control system, Park Assist and Cruise Control to no longer function properly. This puts the driver and others at risk. Lights came on while the truck was not in motion and was just started. Lights first came on 9-2-24 and have been on and off since then. The problem has been reproduced by my local dealer twice both with the original part and its' replacements. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS and electronic braking system warning message.

  • Filed Oct 2023

    The cruise control switch is very intermittent. It can be difficult to get it to engage. Getting the cruise control to release with the brake or switch is also intermittent. I am very worried that it will cause a crash.

• Back Over Prevention2

  • Filed Mar 2023

    A yellow traffic light was lit and I started braking, then I heard a loud bang/snap and the trucks brake pedal went to the floor and would not stop. I then had to use the parking brake to stop the truck.

  • Filed Aug 2022

    The rear backup camera is working Intermittently causing a lack of view behind the truck. This problem happens multiple times per month

• Latches/Locks/Linkages2

  • Filed Apr 2019

    TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), 18V486000 (STRUCTURE, LATCHES, LOCKS, LINKAGES) AND 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • Filed Nov 2018

    TL* THE CONTACT OWNS A 2016 RAM 3500. WHILE DRIVING 70 MPH, BOTH HEADLIGHTS FAILED TO OPERATE. THE CONTACT HAD TO ACTIVATE THE HIGH BEAM HEADLIGHTS. THE CONTACT ALSO STATED THAT THE SPLIT TAILGATE DOORS WERE FRACTURED. THE VEHICLE WAS TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA 95630, 916-520-1135) WHERE IT WAS DIAGNOSED THAT THE LIGHT HARNESS FAILED AND THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000.

• Exterior Lighting2

  • Filed Jan 2019

    WHEN PULLING GOOSENECK TRAILER THE MARKER LIGHTS GO OUT ON THE BED AND CAB OF THIS TRUCK. THE DEALERS SAY THERE IS NO ISSUE, THIS HAPPENS WITH EVERY GOOSENECK TRAILER PULLED BY THIS VEHICLE. THE RESEARCH I HAVE MANAGED TO FIND STATES THE WIRES ON THE PASSENGER SIDE BECOME PINCHED CAUSING A FUSE TO BLOW. WITHOUT SIDE MARKER LIGHTS, THE VEHICLE IS DIFFICULT TO SEE AT NIGHT. THE FIRST TIME IT HAPPENED TRUCK WAS AT A DEALER FOR UNRELATED ISSUE, THEY REPLACED THE FUSE. HOOKED BACK TO THE TRAILER, LIGHTS WENT OUT WITHIN 15 MINUTES. AS WE WERE HEADING HOME(900MILES) WAITED UNTIL WE WERE HOME TO DISCUSS ISSUE WITH A SECOND SERVICE DEALER. THEY ALSO REPLACED THE FUSE, STATING THEY COULD NOT SEE AN ISSUE. FAST FORWARD TWO MONTHS. HOOKED TO A DIFFERENT GOOSENECK TRAILER. NO MARKER LIGHTS. NO CAB LIGHTS. ONCE AGAIN FUSE BLEW. WE REPLACED FUSE. HAVE NOT PULLED SINCE, BUT ARE PLANNING TO PULL GOOSENECK TRAILER WITHIN THE NEXT MONTH.

  • Filed Nov 2018

    TL* THE CONTACT OWNS A 2016 RAM 3500. WHILE DRIVING 70 MPH, BOTH HEADLIGHTS FAILED TO OPERATE. THE CONTACT HAD TO ACTIVATE THE HIGH BEAM HEADLIGHTS. THE CONTACT ALSO STATED THAT THE SPLIT TAILGATE DOORS WERE FRACTURED. THE VEHICLE WAS TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA 95630, 916-520-1135) WHERE IT WAS DIAGNOSED THAT THE LIGHT HARNESS FAILED AND THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000.

• Hydraulic1

  • Filed Dec 2023

    The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed, the brakes were inoperable. The contact stated that after the vehicle was involved in an accident, the contact stated he immediately depressed the brake pedal to stop the vehicle however, the vehicle continued moving forward. The contact stated that the ABS module activated, and the vehicle stopped. The vehicle had moved forward an additional 600 feet. The vehicle was taken to an independent mechanic where it was diagnosed with a failed brake master cylinder. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 117,000.

• Seat Belts1

  • Filed Apr 2017

    I WAS TOLD BY DEALER AND CHRYSLER THAT THIS IS ONLY ON THE 3500 RAM . THE SEAT BELT WARNING LIGHT AND THE AIR BAR LIGHT DOES NOT GIVE ANY WARNINGS WHEN PASSENGER PERSON SITS IN THE SEAT. THAT NO CHIME WILL NOTIFY IF SEAT BELT IS UNHOOK ONLY IN PASSENGER SEAT. I CAN'T EVEN PUT THIS PART IN MY VEHICLE BECAUSE NO # FOR IT. THIS TO ME IS A SAFETY ITEM THAT SHOULD BE IN VEHICLE. THE DRIVER SEAT WORKS OK JUST THE PASSENGER SEAT.

• Visibility1

  • Filed Jul 2016

    TL* THE CONTACT OWNS A 2016 DODGE RAM 3500. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WATER LEAKED FROM THE SUN ROOF WHICH CAUSED THE VEHICLE TO HAVE ELECTRICAL ISSUES. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 9,000.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.