2003 Ram 3500

What owners should know

Covers 2003–2009 · 5.9L and 6.7L Cummins diesel, 5.7L Hemi V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2003 Ram 3500. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Left tie rod can break

  Dealer (recall)

  Signs: Loose or wandering steering, clunks, or play in the steering linkage.

  Fix: Covered by Chrysler recalls on 2003–2012 4x4 trucks. Many owners also upgrade to a heavy-duty tie rod and drag link.

  May be covered free by recall 13V528000 / 13V529000. Check the VIN at nhtsa.gov/recalls.

  Shop: heavy duty tie rod drag link▶ How-to videos

• Front-end shake (death wobble)

  Moderate DIY

  Signs: Violent shaking of the steering wheel and front end after hitting a bump, usually at 45+ mph. Slowing down hard is often the only way to stop it.

  Fix: Find and replace the worn parts, most often the track bar or its bushings, then check ball joints, tie rod ends, the drag link and alignment. A new steering stabilizer alone usually only hides the problem.

  Shop: track barShop: steering stabilizer▶ How-to videos

• 5.9L Cummins weak lift pump

  Moderate DIY

  Signs: Hard starts, low power under load, low fuel pressure.

  Fix: Test fuel pressure and replace the lift pump. Many owners upgrade to an aftermarket lift pump.

  Shop: 5.9 Cummins lift pump▶ How-to videos

• 5.9L Cummins injector wear

  Hard DIY

  Signs: Hard starts, smoke, rough idle, knocking.

  Fix: Have injectors tested and replaced as a set. Use the correct injector type for the year, because early and late versions are different.

  Shop: 5.9 Cummins injectors▶ How-to videos

• 6.7L Cummins turbo actuator / EGR problems (2007–2009)

  Best left to a shop

  Signs: Low power, boost control codes, frequent exhaust cleaning cycles.

  Fix: Diagnose with a scan tool. Common fixes are a turbo actuator, EGR valve cleaning or replacement, and DPF cleaning.

  Shop: 6.7 Cummins turbo actuator▶ How-to videos

• 5.7L Hemi exhaust ticking

  Hard DIY

  Signs: Ticking that's loudest on a cold start and fades as the engine warms up.

  Fix: Usually broken exhaust manifold bolts. Replace the bolts and gasket.

  Shop: 5.7 Hemi exhaust manifold bolts▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Frontal:Passenger Side:Inflator Module

  May 2015 · #15V312000

  NHTSA warning: do not drive until this recall is fixed.

  Chrysler (FCA US LLC) is recalling certain model year 2003 Dodge Ram 1500, 2500, and 3500 trucks manufactured August 29, 2002, to July 25, 2003 to address a safety defect in the passenger side frontal air bag inflator which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag. This recall addresses both the passenger side frontal air bags that were originally installed in the vehicles, as well as replacement air bags that may have been installed as replacement service parts. A replacement air bag may have been installed, as one example, if a vehicle had been in a crash necessitating the replacement of the passenger side frontal air bag.

  Risk and fix

  Risk: In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

  Fix: Owners are advised not to drive their vehicle until the recall repair is complete. Owners are advised not to drive their vehicles until the remedy is completed. Chrysler will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began on March 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R26. Note: This recall partially supersedes recall 14V770.

• Steering:Linkages:Tie Rod Assembly

  Nov 2013 · #13V528000

  Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.

  Risk and fix

  Risk: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

  Fix: Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.

• Steering:Linkages:Tie Rod Assembly

  Jul 2011 · #11V350000

  CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

  Risk and fix

  Risk: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

  Fix: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

• Steering:Gear Box:Shaft Pitman

  May 2010 · #10E013000

  FABTECH IS RECALLING CERTAIN AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS93001 AND FT44039, INSTALLED FOR USE ON CERTAIN 2003 THROUGH 2008 DODGE 2500 4WD, 3500 4WD, AND 1500 4WD MEGA CAB VEHICLES. THE PITMAN ARM CAN FRACTURE AND BREAK AWAY FROM THE STEERING BOX CAUSING TOTAL LOSS OF STEERING CONTROL.

  Risk and fix

  Risk: STEERING LOSS COULD RESULT IN A VEHICLE CRASH POSSIBLY RESULTING IN PROPERTY DAMAGE, INJURY OR DEATH.

  Fix: FABTECH WILL NOTIFY OWNERS AND AUTHORIZED INSTALLERS WILL INSPECT FOR DEFECTIVE PITMAN ARM AND REPLACE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 24, 2010. OWNERS MAY CONTACT FABTECH AT 1-877-432-2832.

• Visibility:Glass, Side/Rear

  Dec 2007 · #07E104000

  CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

  Risk and fix

  Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

  Fix: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

• Suspension

  Feb 2007 · #07E009000

  CERTAIN LKI ENTERPRISES, INC., BRAND NAME SUPERLIFT SUSPENSION, PITMAN ARMS SOLD AS REPLACEMENT EQUIPMENT FOR 2003-2007 DODGE RAM 2500 AND 3500 4X4 LIGHT TRUCKS. DUE TO INADEQUATE HEAT TREATMENT DURING PRODUCTION, THE AFFECTED PITMAN ARMS MAY DEVELOP CRACKS IN THE UPPER SPLINED ATTACHMENT ATTACHMENT TO THE STEERING OUTPUT SHAFT. MOVEMENT BETWEEN THE PITMAN ARM AND THE OUTPUT SHAFT MAY DEFORM SPLINES, RESULTING IN PREMATURE WEAR AND FATIGUE FAILURE OF THE AFFECTED PITMAN ARM.

  Risk and fix

  Risk: PITMAN ARM WEAR OR FAILURE MAY LEAD TO LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

  Fix: LKI WILL NOTIFY OWNERS AND REPLACE THE PITMAN ARM, IF NECESSARY. THE RECALL BEGAN ON MARCH 12, 2007. OWNERS MAY CONTACT LKI AT 1-800-551-4955.

• Power Train:Automatic Transmission:Lever And Linkage:Column Shift

  Oct 2005 · #05V462000

  ON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS, IN AN ATTEMPT TO EXIT THE VEHICLE QUICKLY WITHOUT SHUTTING OFF THE ENGINE AND REMOVING THE KEY, THE DRIVER MAY INADVERTENTLY LEAVE THE AUTOMATIC TRANSMISSION SHIFT CONTROL IN INDICATED REVERSE.

  Risk and fix

  Risk: THIS ERROR IS AN UNINTENDED ACTION THAT MAY RESULT IN A LACK OF TRANSMISSION PARK PAWL ENGAGEMENT AND POSSIBLY DELAYED REARWARD MOVEMENT OF THE VEHICLE.

  Fix: DEALERS WILL PERFORM A SOFTWARE MODIFICATION TO EQUIP THESE VEHICLES WITH AN OUT-OF-PARK ALARM. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

• Wheels:Hubcap/Cover

  Jun 2003 · #03V212000

  CERTAIN HEAVY DUTY PICKUP TRUCKS, THE ALUMINUM WHEELS MAY HAVE EXCESSIVE POROSITY IN THE CENTER HUB AREA WHICH CAN CAUSE A WHEEL TO CRACK.

  Risk and fix

  Risk: THIS COULD CAUSE A LOSS OF VEHICLE CONTROL AND RESULT IN A CRASH WITHOUT WARNING.

  Fix: DEALERS WILL INSPECT THE WHEELS AND REPLACE THEM IF NECESSARY. OWNER NOTIFICATION IS EXPECTED TO BEGIN JUNE 17, 2003.. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

• Vehicle Speed Control

  Feb 2003 · #03V033000

  CERTAIN PICKUP TRUCKS, EQUIPPED WITH CUMMINS DIESEL ENGINES AND MANUAL TRANSMISSIONS, MAY EXPERIENCE AN ELEVATED IDLE SPEED AFTER EXTENDED CRUISE CONTROL USE.

  Risk and fix

  Risk: THIS CAN RESULT IN UNINTENDED ACCELERATION AND A REDUCTION IN BRAKING EFFECTIVENESS, INCREASING THE RISK OF A CRASH.

  Fix: DEALERS WILL REPROGRAM THE SOFTWARE IN THE CUMMINS ENGINE CONTROLLER. OWNER NOTIFICATION BEGAN ON MARCH 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Air Bags80

  3 involved a crash

  • Filed Feb 2020

    AIR BAN LIGHT IS ON

  • Filed Sep 2018

    "TAKATA RECALL" MY VEHICLE HAS BEEN RECALLED TWICE OVER THIS ISSUE, EACH TIME THE REPAIR HAS BEEN COMPLETED. THE CURRENT PROBLEM WITH MY VEHICLE RELATES TO THE AIR BAG MODULE. MY AIR BAG WARNING LIGHT CAME ON ABOUT A MONTH AGO AT WHICH TIME I TOOK IT TO MY LOCAL DODGE DEALERSHIP THINKING THE AIRBAGS HAD GONE BAD AGAIN. I WAS ADVISED THE AIRBAGS WERE FINE BUT THE CONTROL MODULE HAD FAILED. THEN I WAS TOLD THAT CHRYSLER DODGE NO LONGER MAKES THE REPLACEMENT MODULE AND THEY WOULD HAVE TO SEEK ONE FROM A SALVAGE COMPANY THEY DO BUSINESS WITH. MY QUESTION IS SIMPLE, HOW CAN A MANUFACTURE DECIDE TO STOP MAKING A CRUCIAL COMPONENT TO THE AIR BAG SYSTEM. I WAS ADVISED THAT IN THE EVENT OF A CRASH THE AIR BAGS WOULD NOT INFLATE. IT HAS BEEN OVER A MONTH NOW AND THE DEALERSHIP STILL HASN'T LOCATED A MODULE BUT ARE CONTINUING TO SEARCH FOR ONE. I HAVE A LOW MILAGE 2003 RAM 3500 HEAVY DUTY TRUCK SITTING IN MY DRIVEWAY THAT IS TOTALLY WORTHLESS. WHAT CAN I DO?

  • Filed Nov 2017

    TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE SUDDENLY CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED BRUISES AND CUTS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.

  • Filed Oct 2017

    THE DASH IS COMPLETELY FRACTURED AND BROKEN INTO SHARDS OF SHARP HARD PLASTIC THAT SHOULD THE TAKATA AIRBAG EVER DEPLOY WILL BE PROPELLED LIKE SHRAPNEL THROUGH THE PASSENGER COMPARTMENT AT EXPLOSIVE SPEEDS. IT'S LIKE DRIVING A CAR WITH BROKEN CLASS COVERING THE DASHBOARD. THIS ISSUE, THE DASH FRACTURING AND SPLITTING INTO PIECES AS A RESULT OF SUN EXPOSURE AND AGE SEEMS TO BE A KNOWN PROBLEM ON ALMOST ALL OF THE ONLINE FORUMS I WENT TO TO DISCOVER IF THIS WAS UNIQUE TO ME. I CANNOT UNDERSTAND HOW SUCH AN OBVIOUS AND COMMON HAZARD EXPERIENCED BY SO MANY, IS ALLOWED TO PERSIST.

  • Filed Apr 2017

    TAKATA RECALL I HAVE RECEIVED 3 RECALL NOTICES,I HAVE CALLED THE DEALER AND THEY SAY THAT THERE ARE NO PARTS AVAILABLE FOR THIS REPAIR LAST CALL WAS ON 3/2017

  • Showing the 5 most recent of 80.
• Structure53

  • Filed Jun 2020

    FRAME RUSTED THROUGH IN SEVERAL PLACES. SERVICE PROVIDER HAD PROBLEMS PLACING TRUCK ON LIFT DUE TO FRAME INTEGRITY TO REPLACE BRAKE LINES. UPON MY INSPECTION FRAME IS RUSTED THROUGH IN SEVERAL PLACES. CANNOT DETERMINE IF TRUCK IS SAFE TO DRIVE. *TR

  • Filed Nov 2018

    DASH BOARD IS CRACKING AND CAVEING IN.

  • Filed Nov 2016

    TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT THERE WAS PREMATURE CRACKING AND DETERIORATION OF THE DASHBOARD. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN FOR THE CONTACT TO REPLACE THE PART. THE DEALER STATED THAT TO COMPLETE NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS), THE DASHBOARD WOULD ALSO NEED TO BE REPLACED. THE PARTS HAD NOT BEEN AVAILABLE FOR AN EXTENDED PERIOD OF TIME SO THE CONTACT WAS UNCERTAIN OF WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/27/17*LJ

  • Filed Jul 2015

    THERE ARE STRIPES OF MELTING PLASTIC ON THE BACK OF THE RIGHT SIDE MIRROR AND ON THE BACK OF THE FRONT SEATS

  • Filed Mar 2015

    SHARP PARTS AND PIECES KEEP FALLING OFF THE DASH OF MY TRUCK AND MOST OF NOT ALL HAVE EITHER HIT MY PASSENGER OR MYSELF WHILE DRIVING. *TR

  • Showing the 5 most recent of 53.
• Steering37

  1 involved a crash

  • Filed Feb 2018

    WHEN DRIVING THE TRUCK AROUND 65 MPH & I HIT A BUMP I GET A SEVERE DEATH WOBBLE. THIS HAS HAPPENED SEVERAL MORE TIMES & IT'S VERY DANGEROUS

  • Filed Jan 2018

    TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. WHILE DRIVING 25 MPH, THE STEERING WHEEL WAS LOOSE AND BECAME INOPERABLE WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 210,000.

  • Filed Nov 2016

    TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 05V462000 (POWER TRAIN), 09E001000 (STEERING), 13V528000 (STEERING), AND 15V312000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED THE SAME DEALER EVERY TIME SINCE 2006. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/05/2017*CT UPDATED 7/3/18*JB

  • Filed Jan 2016

    PURCHASED VEHICLE AT 100,000 IN 11/2011. MILES SEEMED IN GOOD CONDITION. QUICKLY STARTED DEATH WOBBLE. THOUGHT IT WAS WEAK TIRES. PURCHASED NEW (BETTER) TIRES, NO CHANGE. TOOK INTO OAK RIDGE, TN CHRYSLER DEALERSHIP FOR DEATH WOBBLE REPAIRS AT 122,351 MILES (TICKET CHCS182246). FINE UNTIL LAST MONTH 12/2016 AT APPROX 137,051 MILES. DEATH WOBBLE IS BACK (AND WORSE). EASILY OCCURS AT INTERSTATE SPEEDS WHEN ONE HITS BRIDGE EXPANSION JOINTS (ESPECIALLY ON A CURVE). BUT MUST ALSO WATCH (BE CAREFUL) ON SECONDARY ROADS AT SLOWER SPEEDS. DOES NOT NEED TO BE ON A CURVE IF THE BUMP IS BIG. IN MY OPINION ENGINEERING WISE, THINK THE ENGINE / FRONT END IS TOO HIGH/HEAVY FOR THE DEFAULT STEERING/SUSPENSION COMPONENTS TO HANDLE THE FORCES. IT SEEMS THE REPAIRS I AM OFFERED ARE MERELY FIXING SYMPTOMS AND NOT ROOT CAUSE. ALSO SEEMS THERE IS A WEALTH OF AFTER MARKET KNOWLEDGE / PARTS THAT RECOGNIZES THE ISSUES THAT CHRYSLER REFUSES TO RECOGNIZE.

  • Filed Sep 2015

    TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V528000 (STEERING), 14V770000 (AIR BAGS), AND 15V312000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PARTS TO DO THE REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Showing the 5 most recent of 37.
• Suspension32

  1 involved a crash

  • Filed Jul 2024

    The contact owns a 2003 Dodge Ram 3500. The contact stated while driving at various speeds, there was a clunking sound coming from underneath the vehicle. The contact who is a certified mechanic, inspected the vehicle. Upon expecting the vehicle, the contact determined that both upper control arms had completely rusted and needed to be replaced. The upper and lower ball joints and suspension had been replaced by the contact. The manufacturer had not been informed of the failure. The failure mileage was 225,000. The VIN was unavailable.

  • Filed Jan 2016

    TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. WHILE DRIVING 40 MPH, THE DRIVER SIDE TIE ROD BALL JOINT FRACTURED. THE VEHICLE WAS NOT DIAGNOSED AND WAS REPAIRED BY THE OWNER; HOWEVER, THE FAILURE CONTINUED INTERMITTENTLY. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

  • Filed Jan 2016

    PURCHASED VEHICLE AT 100,000 IN 11/2011. MILES SEEMED IN GOOD CONDITION. QUICKLY STARTED DEATH WOBBLE. THOUGHT IT WAS WEAK TIRES. PURCHASED NEW (BETTER) TIRES, NO CHANGE. TOOK INTO OAK RIDGE, TN CHRYSLER DEALERSHIP FOR DEATH WOBBLE REPAIRS AT 122,351 MILES (TICKET CHCS182246). FINE UNTIL LAST MONTH 12/2016 AT APPROX 137,051 MILES. DEATH WOBBLE IS BACK (AND WORSE). EASILY OCCURS AT INTERSTATE SPEEDS WHEN ONE HITS BRIDGE EXPANSION JOINTS (ESPECIALLY ON A CURVE). BUT MUST ALSO WATCH (BE CAREFUL) ON SECONDARY ROADS AT SLOWER SPEEDS. DOES NOT NEED TO BE ON A CURVE IF THE BUMP IS BIG. IN MY OPINION ENGINEERING WISE, THINK THE ENGINE / FRONT END IS TOO HIGH/HEAVY FOR THE DEFAULT STEERING/SUSPENSION COMPONENTS TO HANDLE THE FORCES. IT SEEMS THE REPAIRS I AM OFFERED ARE MERELY FIXING SYMPTOMS AND NOT ROOT CAUSE. ALSO SEEMS THERE IS A WEALTH OF AFTER MARKET KNOWLEDGE / PARTS THAT RECOGNIZES THE ISSUES THAT CHRYSLER REFUSES TO RECOGNIZE.

  • Filed Jul 2015

    AS WITH MANY OF THE OTHER COMPLAINTS ABOUT 2003 DODGE RAM 3500'S THIS RAM 3500 HAS HAD ALL SUGGESTED STEERING COMPONENT UPGRADES AND RECALL UPGRADES (CHANGE STEERING TO 2008 STEERING) AND THE TIE ROD RECALL FOR THE 2008 STEERING. THE 2008 STEERING UPGRADE SEEMED TO EXACERBATE THE TIRE WEAR ISSUE. ADDITIONALLY, BALL JOINTS AND SHOCKS HAVE BEEN REPLACED. THE RAM DEATH WOBBLE AND EXCESSIVE TIE WEAR IS STILL PRESENT. THE LAST SET OF TIRES LASTED 8,000 MILES (I AM PUTTING A NEW SET ON TODAY). THE TIRE WEAR ON MY LAST TRIP OF ONLY 360 MILES WAS VERY NOTICEABLE - SO MUCH SO A TRIP OF 1,000 MILES OR MORE WOULD HAVE CAUSED DANGEROUS TIRE WEAR AND POTENTIAL CATASTROPHIC FAILURE. DODGE HAS TRIED TO FIX THE PROBLEM BY ONLY SKIMMING OVER THE ISSUE WITH MINOR FIXES. AS A RETIRED LAW ENFORCEMENT OFFICER WITH HUNDREDS OF THOUSANDS OF MILES OF DRIVING EXPERIENCE - THE STEERING AND EXCESSIVE TIRE WEAR IS UNSAFE. SINCE I AM GETTING NEW TIRES AND AN ALIGNMENT TODAY - I WILL BE MORE THAN HAPPY TO TRACK MILEAGE, DRIVING CONDITIONS, NOTE STEERING ISSUES, AND PHOTOGRAPH TIRE WEAR - IF YOU WISH.

  • Filed Jan 2015

    WAS CHANGING OIL ON MY 03 DODGE RAM 3500 AND NOTICED THE FRAME RAIL NEAR CAB MOUNT ON DRIVERS SIDE WAS COMPLETELY RUSTED THRU WITH A HOLE APPROXIMATELY 2 INCHES LONG AND 1/4" WIDE. I'M AFRAID TO HAUL MY GOOSE NECK TRAILER UNDER THESE CONDITIONS. I'M AFRAID THAT ADDITIONAL WEIGHT COULD CAUSE THE FRAME TO COLLAPSE. I DON'T REMEMBER SEEING A RECALL FOR THIS CONDITION. *TR

  • Showing the 5 most recent of 32.
• Power Train26

  4 involved a crash

  • Filed Nov 2018

    HAD TO REPLACE CARRING BEARING AND SLEEVE BUSHING ON DRIVE SHAFT HAD A LOT OF WABLE IN STEERING

  • Filed Nov 2016

    TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 05V462000 (POWER TRAIN), 09E001000 (STEERING), 13V528000 (STEERING), AND 15V312000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED THE SAME DEALER EVERY TIME SINCE 2006. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/05/2017*CT UPDATED 7/3/18*JB

  • Filed May 2016

    TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. WHILE TOWING A TRAILER AT 70 MPH, THE TRANSMISSION SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE TRAILER JACK-KNIFED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

  • Filed Feb 2016

    TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE STALLED AND COULD NOT BE SHIFTED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE HAD TO BE TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

  • Filed Oct 2015

    TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STARTED THE VEHICLE AND THE GEAR LEVER FAILED TO SHIFT INTO FOUR WHEEL DRIVE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V462000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

  • Showing the 5 most recent of 26.
• Unknown or Other17

  • Filed Oct 2017

    THE DASH IS COMPLETELY FRACTURED AND BROKEN INTO SHARDS OF SHARP HARD PLASTIC THAT SHOULD THE TAKATA AIRBAG EVER DEPLOY WILL BE PROPELLED LIKE SHRAPNEL THROUGH THE PASSENGER COMPARTMENT AT EXPLOSIVE SPEEDS. IT'S LIKE DRIVING A CAR WITH BROKEN CLASS COVERING THE DASHBOARD. THIS ISSUE, THE DASH FRACTURING AND SPLITTING INTO PIECES AS A RESULT OF SUN EXPOSURE AND AGE SEEMS TO BE A KNOWN PROBLEM ON ALMOST ALL OF THE ONLINE FORUMS I WENT TO TO DISCOVER IF THIS WAS UNIQUE TO ME. I CANNOT UNDERSTAND HOW SUCH AN OBVIOUS AND COMMON HAZARD EXPERIENCED BY SO MANY, IS ALLOWED TO PERSIST.

  • Filed Oct 2017

    DASH CRACKED, BROKEN, PIECES COMPLETELY BROKEN AWAY, MISSING, SHARP EDGES, VENTS GRILLS GONE ITEMS CAN FALL INTO THE HEAT, DEFROSTER. ALL DODGE TRUCKS I'VE SEEN HAVE SEEN OF THIS YEAR, MOD AND SIMILAR DEFECTS.

  • Filed Sep 2017

    WAS DRIVING DOWN THE ROAD AND WENT TO SHIFT GEARS AND THE SHIFTER LEVER ARM BROKE OFF AT THE BOTTOM.

  • Filed Aug 2017

    THE DASH IS CRACKING AND DETERIORATING PRODUCING SMALL SHARP OBJECTS IN THE CAB THAT COME LOSE AND ARE A HAZZARD TO ALL OCCUPANTS.

  • Filed Apr 2017

    THE DASHBOARD OF MY DODGE RAM TRUCK IS CRACKED. WHEN I SAY CRACKED I DON'T MEAN A SMALL CRACK BUT CRACKS ALL OVER THE ENTIRE DASHBOARD. IT IS CRACKED SO BADLY THAT I FEAR PIECES OF THE HARD PLASTIC ARE GOING TO BREAK OFF DURING OUR TRAVELS AND CAUSE INJURY TO ME ,MY PASSENGERS OR MY GRANDCHILDREN. I AM ALSO CONCERNED THAT IF WE WERE IN AN ACCIDENT THAT THE CRACKS WOULD FLY OFF AND CAUSE SEVERE INJURY OR DEATH TO THE DRIVER, PASSENGERS OR MY GRANDCHILDREN. THIS IS A PROBLEM IN A LOT OF THE DODGE RAM TRUCKS. IT IS NOT A COSMETIC PROBLEM BUT A DANGER TO THE LIFE OF PEOPLE IN THE VEHICLE.

  • Showing the 5 most recent of 17.
• Tires16

  • Filed Aug 2018

    TL* THE CONTACT OWNS A 2003 DODGE RAM 3500 EQUIPPED WITH GENERAL AMERI-TRAC TR TIRES, SIZE: 235/80/17 (NA). WHILE DRIVING 70 MPH, THE CONTACT FELT A VIBRATION COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THE TIRE THREAD SEPARATED FROM THE TIRE AND DAMAGED THE VEHICLE. THE TIRE WAS SWAPPED WITH A SPARE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TIRE WAS REPLACED. THE TIRE WAS THE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 120,000 AND THE TIRE FAILURE MILEAGE WAS 5,500.

  • Filed Oct 2015

    DELTA NATIONAL TIRES .I'M A SMALL TIRE DEALER I HAVE INSTALLED NUMEROUS 235/85 R16 E TIRES AND 245 AND 225 IN 16" EVERYONE OF THEM HAS FAILED ,SOME WITH AS FEW AS 500 MILES ON THEM ALL HAVE HAD SEPARATED OR BLEW OUT. I HAVE REMOVED EVERYONE OUT OF SERVICE AND DISPOSED OF THEM .THIS HAS HAPPENED ALL IN 2014-15 I WILL NOT LET MY CUSTOMERS DRIVE ON (ESSENTIALS, SENTENNIAL ) TIRES PLEAS LOOK IN TO THIS I NO LONGER HAVE ANY OF THE TIRE TO GIVE THE DOT # BUT ALL HAD 2014-15 BUILD DATES

  • Filed Nov 2009

    GOODYEAR TIRE, WRANGLER SR/A, LT235/80R17E, MANUFACTURER 1503, BSW. TIRE SIDEWALL HAS EXTREME CRACKS ON BOTH SIDEWALLS FOR A DISTANCE OF 1 1/2 INCHES UP FROM THE RIM OF THE TIRE, THIS PROBLEM IS KNOWN AS THE" GOODYEAR SMILE". THE TIRES(7), ARE MOUNTED ON MY 2003 DODGE RAM P/U (DRW) 3500 AS OEM TIRES. THIS CRACKING IS SO EXTREME THAT I CAN ACTUALLY PUSH MY FINGER NAIL INTO THE CRACKS BY ABOUT 2/16TH'S OF AN INCH. GOODYEAR TIRE STORE DEALERS HAVE TOLD ME THAT THIS IS AN OZONE DEFECT AND NOT A MATERIAL DEFECT, THIS TRUCK HAS BEEN GARAGED ALL ITS LIFE WHEN NOT IN USE. I HAVE OBSERVED MANY OTHER TRUCKS WITH THE SAME PROBLEM MANUFACTURED BY THE SAME COMPANY. IN FACT, THE (5) GOODYEAR TIRES LT235/85R16E THAT WERE INSTALLED AS OEM TIRES ON MY 2004 HITCHHIKER (NUWA) 5TH WHEEL TRAILER WERE REPLACED BY GOODYEAR FOR CRACKING BETWEEN THE RIBS LENGTH WAYS. I STILL HAVE 7/32NDS OF TIRE TREAD LEFT ON THESE TIRES. THE CRACKING IS A MANUFACTURING DEFECT AND THEY DO HAVE TO BE REPLACED BEFORE I CAN TOW MY TRAILER AGAIN AS I AM AFRAID THAT ONE OR MORE OF THEM WILL BLOW WHILE ON THE ROAD. *TR

  • Filed Sep 2007

    TL*THE CONTACT OWNS A 2003 DODGE RAM 3500. THE VEHICLE HAS GOODYEAR WRANGLER SRA, SIZE LT23580R17 TIRES. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE BACK DULLEY TIRES WERE FLAT. THE MECHANIC STATED THAT THE INSIDE WALL WAS DETERIORATING. THERE WAS NO VISIBLE OUTSIDE DAMAGE. THE FAILURE MILEAGE WAS 29,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR

  • Filed May 2007

    BLOW OUT FRONT TIRE, GOODYEAR LOAD RANGE E ON 2003 DODGE RAM 3500, LATER INSPECTION FOUND 3 OTHER TIRES OEM LARGE CRACKS (Q TIP SIZE) 10 INCHES LONG ON TIRES WITH MUCH TREAD LEFT CRACK IS ONLY ON INSIDE SO DIFFICULT TO SEE WHEN TIRES ARE INSPECTED. GOOD YEAR AND DODGE SHOULD HAVE NOTIFIED ME BEFORE BLOW OUT, BUT BOTH ARE SILENT !!! *TR

  • Showing the 5 most recent of 16.
• Fuel System12

  • Filed May 2012

    THE FUEL SYSTEMS IN THESE MODEL TRUCKS ARE BAD. THERE WAS A RECALL ON THEM YEARS AGO, WHICH I JUST FOUND OUT AND NOW I STILL OWE ON THE TRUCK. I WAS NOT THE FIRST BUYER. THE ORIGINAL OWNER DID NOT GO TO FIX THE TRUCK WHEN THE RECALL CAME OUT AND HE TRADED IT. YAH, THAT WILL FIX THE PROBLEM! WELL, THE PLACE WE BOUGHT IT FROM DIDN'T FIX THE PROBLEM EITHER. AND WE DIDN'T FIND OUT ABOUT IT UNTIL WAY LATER. AND NOW WE ARE GOING TO BE STUCK WITH A TRUCK THAT DOESN'T WORK, BUT WE HAVE TO PUT IN A LOT OF MONEY INTO. ANYONE HAVE ANY SUGGESTIONS. IF A VEHICLE HAS A RECALL WHY DO THEY ONLY GIVE YOU A CERTAIN AMOUNT OF TIME, TO GET IT FIXED. THAT IS NOT FAIR FOR PEOPLE THAT BUY VEHICLES LATER ON, WHEN YOUR NOT THE FIRST TO PURCHASE IT. WHAT DO WE DO?!? *TR

  • Filed Feb 2012

    TL* THE CONTACT OWNS A 2003 DODGE RAM 3500 DIESEL. THE CONTACT STATED THAT THE ENGINE STALLED WHILE AT A CAR WASH WITHOUT WARNING. THE VEHICLE WAS THEN TAKEN TO A PRIVATE MECHANIC. THE MECHANIC STATED THAT THE LIFT PUMP FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 216,000 AND THE CURRENT MILEAGE WAS 227,000.

  • Filed Mar 2011

    SEEMS TO OCCUR WHEN IT IS DAMP OR RAINING. DOESN'T OCCUR WHEN IT IS DRY. REVS UP ON ITS OWN, EVEN IN GEAR WITH FOOT ON BRAKE. IT HAS DONE THIS AT LEAST ONCE. WHEN FIRST CRANKED UP IT HAS REVVED UP WIDE OPEN. IT HAS DONE THIS AT LEAST TWICE. WILL ACCELERATE ON ITS OWN WHILE DRIVING DOWN THE ROAD. HAS DONE THIS SEVERAL TIMES. WHEN ACCELERATING AND YOU LET UP ON THE ACCELERATOR A LITTLE IT ACTS JUST LIKE YOU HAVE TAKEN YOUR FOOT COMPLETELY OFF THE ACCELERATOR. IT HAS DONE THIS SEVERAL TIMES. AFTER THE WEATHER DRIES UP AND YOU CRANK IT A FEW TIMES THE CHECK ENGINE LIGHT WILL GO OFF. THE LIGHT WILL STAY OFF UNTIL THE NEXT TIME IT IS DAMP AND IT DECIDES TO GO CRAZY. THEN THE CHECK ENGINE LIGHT COMES BACK ON JUST AS SOON AS THE ENGINE STARTS TO ACCELERATE ON ITS OWN. I THINK THIS IS EXTREMELY DANGEROUS. *TR

  • Filed Sep 2010

    THE LIFT/TRANSFER PUMP OF THE FUEL SYSTEM FAILED WHILE DRIVING ON THE FREEWAY. (SEPARATE FROM THE MAIN FUEL PUMP ). AFTER TALKING TO MY MECHANIC AND RESEARCHING ONLINE, I FOUND THAT APPARENTLY THE ORIGINAL SYSTEM WAS SUCH A TERRIBLE DESIGN, AND THE PROBLEM I HAD SO COMMON, THAT DODGE DOESN'T EVEN MAKE A REPLACEMENT PART FOR IT ANYMORE. INSTEAD, THEY SELL YOU A KIT WHICH REQUIRES ABOUT 5-6 HOURS OF LABOR TO TOTALLY RE-DO THE SYSTEM (PLUS $500 PARTS). CUSTOMER SERVICE? FORGET ABOUT IT. IF YOU FINALLY GET THROUGH TO TALKING TO YOUR "CASE MANAGER" ALL YOU'LL HEAR IS: "IT'S NO LONGER COVERED BY THE WARRANTY" THE PROBLEM MANIFESTED ITSELF BY MY TRUCK STALLING OUT IN THE FAST LANE ON THE FREEWAY DURING RUSH HOUR- NOT A LOT OF FUN TRYING TO STEER/BRAKE A 6000+ POUND TRUCK WITH NO POWER STEERING OR BRAKES! HOW COULD THIS NOT BE A SAFETY RECALL ISSUE? *TR

  • Filed Jun 2010

    FAILURE OF 2003 DODGE RAM 3500 WITH HO DIESEL ENGINE AND MANUAL 6 SPEED TRANSMISSION - ENGINE TURNS OVER BUT FAILS TO START. BEEN TO CROWN IN NITRO AND COURTS IN HURRICANE A TOTAL OF 7 TIMES. DEALERSHIPS FAIL TO FIX. HAVE SPENT APPROX. $2500 AND STILL NOT FIXED. CAN STALL AT INTERSECTION OR RAILROAD CROSSING CAUSING GRAVE INJURY OR DEATH; NEED HELP TO GET PROBLEM FIXED BY RECALL PROCESS. ALL CHRYSLER-DODGE SAYS "I APOLOGIZE". CHRYSLER-DODGE KNOWS OF PROBLEM B/C WILL FIX ON AS NEED BASIS IF UNDER WARRANTY; TOLD BY CROWN, NITRO THAT WE WERE LUCKY FUEL PUMP LASTED AS LONG HAS IT HAD WHEN REPLACED (WE HAD TO PAY) OVER A YEAR AGO. HAS CAUSED COMPOUNDED PROBLEMS WITH INJECTORS. MOSTLY LIKELY HAS CAUSED HIGH PRESSURE PUMP THEN INJECTORS TO FAIL AS THESE PARTS USE THE LUBRICATING PROPERTIES OF DIESEL FUEL AS THE LUBRICANT FOR THESE PARTS. *TR

  • Showing the 5 most recent of 12.
• Electrical System9

  1 involved a fire

  • Filed Sep 2017

    THE TRUCK WILL NOT SHUT OFF. AFTER STOPPING AND TURNING OFF THE IGNITION AND REMOVING THE KEY, THE TRUCK REMAINS RUNNING. SOMETIMES, AFTER ABOUT FIVE MINUTES IDLING IT WILL SHUT OFF ON ITS OWN. OTHER TIMES WE HAVE HAD TO REMOVE A FUSE.

  • Filed Nov 2015

    DASHBOARD IS COLLAPSING CAUSING ELECTRICAL FAILUREAS WELL AS BURNING MELTING PLASTIC BEHIND THE DASH COMPARTMENT. IT IS AN ONGOING ISSUE. DEALER CLAIMS IT IS "COSMETIC" TELL THAT TO MY ELECTRICAL SYSTEM.

  • Filed Aug 2014

    DIRECTIONALS SUDDENLY STARTED BLINKING FAST. RIGHT & LEFT DIRECTIONAL DON'T OPPERATE, RIGHT REAR TAILLIGHT DOESN'T OPERATE, FRONT LEFT HEADLIGHT DOES NOT OPPORATE, BOTH REAR BRAKE LIGHTS DON'T OPPERATE, CHECKED ALL BULBS BY CERTIFIED MECHANIC. ALL BULBS ARE IN GOOD CONDITION. TESTED ALL ELECTRICAL & LIGHTING LINES, CERTIFIED MECHANIC CONCLUDED THAT THE INTEGRATED FUSE BOX IS DEFECTIVE & NEEDS A BRAND NEW REPLACEMENT. NO CORROSION PRESENT. ORDERED FUSE BLOCK FROM DEALERSHIP, PARTS DEPT. CONFIRMS THESE BLOCKS ARE ON NATIONAL BACK ORDER, WITH 1000'S OF ORDERS PLACED. CALLED CHRYSLER, THEY SAID THEY CAN'T HELP AS THERE'S NO VENDOR MAKING THIS PART YET. IF I GOT A USED PART FOR $400, IT'D BE AN OLD DEFECTIVE FUSE BOX & I'D HAVE EXACT SAME SAFETY ISSUES. APPARENTLY MANY 2003-2005 DODGE RAM DIESELS CURRENTLY HAVE THIS SAME ELECTRICAL PROBLEM. *TR

  • Filed Apr 2012

    TRAILER LIGHTING FOR 2001-2005 DODGE RAM LIGHT DUTY (1500-5500) TRUCKS WITH INTEGRATED HEAVY DUTY TOWING PACKAGE RELAYS CAN FAIL IF ACCIDENTAL CONNECTION TO MIS-WIRED TRAILER, BUT ARE NOT REPAIRABLE AND PARTS ARE NOT AVAILABLE TO REPLACE THE INTEGRATED POWER MODULE (IPM). THE RELAYS FOR SUCH ARE INSIDE A SEALED PORTION OF THE IPM, AND CANNOT BE REPLACED. THERE ARE NO FUSES OR SERVICEABLE PARTS TO PROTECT AGAINST THIS FAILURE. THIS FAILURE RESULTS IN NON- OR INCORRECTLY-WORKING TRAILER LIGHTING WHICH CAN RESULT IN MOTOR VEHICLE ACCIDENTS AND INJURY OR DEATH. *TR

  • Filed Aug 2010

    I OWN A 2003 DODGE 3500 CUMMINGS DIESEL. THE PROBLEM IS THE TRAILER LIGHTS DID NOT WORK THE CAUSE I HAVE FOUND ON THE INTERNET IS THAT DODGE HAS WIRED INCORRECTLY AND CAUSES THE INTEGRATED POWER MODULE (FUSE BOX) TO FAIL. ALSO MY ECM HAS GONE BAD AS WELL. I NOW HAVE BEEN WAITING FOR REPAIRS FOR OVER 2 WEEKS I AM ONE OF 74 WAITING FOR A INTEGRATED POWER MODULE. MY COST AS I"M TOLD WILL BE OVER $1100 MOST TRUCK OWNERS WILL NOT KNOW THEY HAVE THIS PROBLEM BECAUSE THEY DO NOT PULL TRAILERS AS I DO. BUT I HAVE FOUND THIS TO BE A COMMON PROBLEM WITH PEOPLE WHO DO THE YEARS LOOK LIKE THEY OCCUR BETWEEN THE !999 THRU 2005 IN THE 1500 SERIES 2500 SERIES AND 3500 SERIES TRUCKS. *TR

  • Showing the 5 most recent of 9.
• Vehicle Speed Control8

  1 involved a crash

  • Filed Sep 2008

    CRUISE CONTROL MALFUNCTION - 2003 DODGE RAM 3500, CUMMINS DIESEL, MANUAL TRANS. SEPT 15TH, 2008, 9AM I LEFT MY HOME AT 3:30 AM ON MY WAY TO DENVER FOR WORK. I USED THE CRUISE CONTROL THROUGH THE TOWN OF GLENWOOD SPRINGS AT 55-60 MPH OR SO, THEN MADE MY WAY INTO THE GLENWOOD CANYON AT JUST BEFORE 4:45 AM, WHICH HAS A POSTED SPEED OF 50 MPH. THERE WAS A CONSTRUCTION PROJECT IN THE FIRST TUNNEL IN THE CANYON, SO I TAPPED THE BRAKE AND SLOWED TO ABOUT 40 MPH, IN 6TH GEAR. AS I EXCITED THE CONSTRUCTION AREA, I HIT THE 'RESUME' BUTTON FOR THE CRUISE AND THE TRUCK BEGAN TO ACCELERATE (APPROX 4:47 AM). SOON I WAS GOING OVER 70 MPH AND ACCELERATING AT FULL THROTTLE. I TAPPED THE BRAKE AND THE CRUISE DID NOT TURN OFF... I HIT THE BRAKE AGAIN, HARDER THIS TIME IN CASE I DIDN'T USE ENOUGH PRESSURE THE FIRST TIME. AGAIN, NOTHING. AT THIS POINT THE TRUCK IS RUNNING AT 80+ MPH AND I'M COMING UP ON A SEMI IN THE SLOW LANE, SAME LANE THAT I'M IN. I HAD TO SWERVE AROUND THE TRACTOR-TRAILER, WHILE AT THE SAME TIME ATTEMPTING TO SHUT THE CRUISE CONTROL OFF, BACK ON AND OFF AGAIN, TRYING TO STOP THE TRUCK. AS I GET PAST THE TRACTOR-TRAILER I'M RUNNING WELL OVER 80 MPH AND I'M STARTING TO PANIC. I START PUMPING THE BRAKES OVER AND OVER, ATTEMPTING TO CONTROL THE TRUCKS SPEED AROUND ONE OF THE CANYON CORNERS. AFTER 30 SECONDS THE TRUCK STOPPED IT'S FULL-THROTTLE ATTACK. I EXITED THE CANYON AND KEPT DRIVING FOR ANOTHER 10 MINUTES OR SO, THEN PULLED OVER ON THE SIDE OF THE FREEWAY. THE ENGINE WAS RUNNING AT 2000 RPM. I DROVE TO THE NEXT EXIT AND PARKED. EVENTUALLY THE RPM'S DROPPED TO 1500 AND I SHUT IT OFF. I DO NOT FEEL SAFE IN THAT TRUCK AT ALL. MY WIFE DRIVES THE TRUCK MORE OFTEN THAN I DO, IT REALLY SCARES ME TO THINK IF SHE WERE DRIVING WHEN THIS HAPPENED. THIS ISSUE WAS REPORTED TO CHRYSLER ON THE 15TH OF SEPT, 2008. CHRYSLER CASE# 17902313 TRUCKS THERE WAS A REQUIRED UPDATE ON THE ECM WHICH WAS DONE AND CURRENTLY NO RECALLS ON THIS VIN#. *TR

  • Filed Jun 2006

    DT*: THE CONTACT STATED WHILE GOING OVER A HILL AT 5 MPH THE VEHICLE JUMPED OUT OF GEAR AND ACCELERATED WITHOUT WARNING. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER HAS BEEN ALERTED.

  • Filed May 2006

    WHEN TOWING WITH THE VEHICLE IT DOES NOT RESPOND WHEN PRESSING THE GAS PEDAL. HAVE TO PULLOVER LET TRUCK REST FOR ABOUT 5 TO 10 MINUTES BEFORE TRUCK WILL MOVE WHEN GAS PEDAL IS PRESSED. *NM

  • Filed May 2006

    DT*: THE CONTACT STATED WHILE THE VEHICLE IS INITIALLY STARTED, THERE IS A HESITATION WHEN THE ACCELERATOR PEDAL IS DEPRESSED. THIS IS INTERMITTENT AND THE DEALERSHIP HAS BEEN UNABLE TO DETERMINE A PROBLEM. THE COMPUTER HAS BEEN CHECKED FOR CODES AND THE WIRING WAS CHECKED.

  • Filed Oct 2004

    WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE FAILED TO ACCELERATE AND MOVED ON ITS OWN. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

  • Showing the 5 most recent of 8.
• Exterior Lighting6

  • Filed Mar 2017

    TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE WINDSHIELD WIPERS FAILED INTERMITTENTLY AND WORKED ONLY AT THE SLOW SETTING. THE DEALER DIAGNOSED THAT THE TIPM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS ON BACK ORDER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E023000 (EXTERIOR LIGHTING) AND 09E009000 (VISIBILITY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000. UPDATED 08/14/2017*JS

  • Filed Aug 2014

    DIRECTIONALS SUDDENLY STARTED BLINKING FAST. RIGHT & LEFT DIRECTIONAL DON'T OPPERATE, RIGHT REAR TAILLIGHT DOESN'T OPERATE, FRONT LEFT HEADLIGHT DOES NOT OPPORATE, BOTH REAR BRAKE LIGHTS DON'T OPPERATE, CHECKED ALL BULBS BY CERTIFIED MECHANIC. ALL BULBS ARE IN GOOD CONDITION. TESTED ALL ELECTRICAL & LIGHTING LINES, CERTIFIED MECHANIC CONCLUDED THAT THE INTEGRATED FUSE BOX IS DEFECTIVE & NEEDS A BRAND NEW REPLACEMENT. NO CORROSION PRESENT. ORDERED FUSE BLOCK FROM DEALERSHIP, PARTS DEPT. CONFIRMS THESE BLOCKS ARE ON NATIONAL BACK ORDER, WITH 1000'S OF ORDERS PLACED. CALLED CHRYSLER, THEY SAID THEY CAN'T HELP AS THERE'S NO VENDOR MAKING THIS PART YET. IF I GOT A USED PART FOR $400, IT'D BE AN OLD DEFECTIVE FUSE BOX & I'D HAVE EXACT SAME SAFETY ISSUES. APPARENTLY MANY 2003-2005 DODGE RAM DIESELS CURRENTLY HAVE THIS SAME ELECTRICAL PROBLEM. *TR

  • Filed Apr 2012

    TRAILER LIGHTING FOR 2001-2005 DODGE RAM LIGHT DUTY (1500-5500) TRUCKS WITH INTEGRATED HEAVY DUTY TOWING PACKAGE RELAYS CAN FAIL IF ACCIDENTAL CONNECTION TO MIS-WIRED TRAILER, BUT ARE NOT REPAIRABLE AND PARTS ARE NOT AVAILABLE TO REPLACE THE INTEGRATED POWER MODULE (IPM). THE RELAYS FOR SUCH ARE INSIDE A SEALED PORTION OF THE IPM, AND CANNOT BE REPLACED. THERE ARE NO FUSES OR SERVICEABLE PARTS TO PROTECT AGAINST THIS FAILURE. THIS FAILURE RESULTS IN NON- OR INCORRECTLY-WORKING TRAILER LIGHTING WHICH CAN RESULT IN MOTOR VEHICLE ACCIDENTS AND INJURY OR DEATH. *TR

  • Filed Dec 2008

    TURN SIGNALS ON A 2003 DODGE 3500 CREWCAB 4X4 DIESEL TRUCK WHEN ACTIVATED, ACTUALLY FLASH THE OPPOSITE DIRECTION THAN THE INSIDE CONTROLS (TURN SIGNAL LEVER). *TR IT'S SAFER TO USE NO TURN SIGNAL AT ALL. *TR

  • Filed Sep 2005

    DT: THE CONTACT OWNS A 2003 DODGE RAM 3500 ONE TON. THE WARNING LIGHTS KEPT COMING ON. THE DASHBOARD LIGHTS CAME ON AND OFF. THE CONTACT CITED A RECALL ON MANUAL TRANSMISSIONS, AND HIS VEHICLE HAD AUTOMATIC TRANSMISSION. HE NOTICED THIS ON 9-13-05. *AK

  • Showing the 5 most recent of 6.
• Service Brakes5

  • Filed Sep 2015

    TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 05V426000 (SERVICE BRAKES, HYDRAULIC), 15V312000 (AIR BAGS), AND 14V770000 (AIR BAGS). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/20/15*LJ THE CONSUMER STATED THE AIR BAGS WERE REPLACED. UPDATED 01/04/16.*JB

  • Filed Aug 2015

    SAFETY ISSUE 1..INTERIOR DASH BOARD FIRST CRACKED, THEN CRACKED ALL OVER, THEN FINALLY FELL APART. THE SAFETY ISSUE IS PIECES OF THE DASH MADE UP OF PLASTIC IS BREAKING UP IN LARGE SHARP CHUNKS WHEN A BUMP IN THE ROAD IS ENCOUNTERED OR JARRING OCCURS. WHEN GOING OVER A RR TRACK A 5" JAGGED PIECE BROKE OFF AND A SMALL SHARD HIT ME IN THE EYE. THIS ISSUE IS WAY MORE THAN COSMETIC. I AM THE ORIGINAL OWNER AND THE DEALER WILL NOT TAKE ANY RESPONSIBILITY FOR THIS DEFECTIVE PRODUCT. SAFETY ISSUE 2.. AIR BAG LIGHT HAS BEEN ON FOR SEVERAL YEARS AND INTERMITTENT. I RECEIVED AN AIR BAG RECALL AND I TOOK THE TRUCK TO THE DEALER FOR CORRECTIVE ACTION. AFTER SO CALLED FIX, THE WARNING LIGHT WAS OFF FOR 1 DAY THEN CAME BACK ON. THE DEALER STATES THE RECALL HAS NOTHING TO DO WITH THE WARNING LIGHTS. NOW I HAVE A CURRENT 2ND AIR BAG RECALL. I TOOK THE VEHICLE TO THE DEALER, BUT THEY STATE THEY DON'T HAVE THE PARTS AND WILL CONTACT ME. ITS BEEN MONTHS AGO AND STILL NO PART. AGAIN THEY SAY AIR BAG WARNING LIGHT IS NOT RELATED. SAFETY ISSUE 3... BRAKE LIGHT WARNING AND ABS WARNING STAYS ON ALL THE TIME. PAID $100 FOR THEM TO TROUBLESHOOT AND THEY SAY ITS A SENSOR ON THE RT FRONT ABS. I FEEL THIS IS ANOTHER SAFETY ISSUE.

  • Filed Jun 2015

    BOTH BRAKE LINES BETWEEN THE MASTER CYLINDER AND THE ANTI LOCK CONTROLLER RUPTURED WHEN STOPPING FOR A LIGHT. THE PEDAL WENT TO THE FLOOR AND I WAS ONLY SUCCESSFUL IN STOPPING USING TRAILER BRAKES.BOTH LINES LOOKED IN PERFECT CONDITION EXCEPT WHERE THEY RUPTURED UNDER A PLASTIC RETAINING CLIP THAT ENCASED THE LINES MAKING THEM NOT VISIBLE FOR INSPECTION. THE LINES COMING OUT OF THE CONTROLLER HAVE AN ANTI CORROSIVE COATING THE TWO GOING IN THAT RUPTURED DO NOT. I STILL HAVE THE OLD LINES AND PICTURES CAN BE SENT IF NEEDED. THE PLASTIC RETAINING CLIPS WERE LOST DURING THE ROADSIDE EMERGENCY REPAIR IN A THUNDER STORM.

  • Filed Jun 2015

    AUTO BRAKE SYSTEM LITE CAME ON .

  • Filed Nov 2004

    WHENEVER MY TRUCK IS LOADED TO MGCW AND I HAVE TO MAKE A QUICK STOP, IF THE ABS RELEASES TO REGAIN WHEEL SPIN UP, THE BRAKING NEVER COMES BACK TO ANYTHING LIKE IT WAS BEFORE THE ANTI SKID RELEASED. THE BRAKING IS DEFINITELY VERY DANGEROUS IF THE ABS ENGAGES ON A QUICK STOP. IF THE ABS ENGAGES YOU HAD BETTER BE LOOKING FOR SOMEPLACE TO GO BECAUSE YOU AREN'T GOING TO STOP. I'VE HAD THIS HAPPEN TWICE IN 47000 MILES AND I CONSIDER IT AN URGENT SAFETY FACTOR. I HAVE DRIVEN TRUCKS WITH ABS SINCE THEY CAME OUT AND THIS ONE IS DANGEROUS. *JB

• Visibility5

  • Filed Nov 2014

    AIR WILL NOT BLOW THROUGH THE DEFROSTERS. HOT AIR WILL ONLY BLOW THROUGH THE AIR CONDITIONING VENTS. THERE WAS A RECALL FOR THIS PROBLEM ON 2009 AND 2010 MODELS. THE RECALL SHOULD INCLUDE ALL VEHICLES HAVING THIS PROBLEM. IT IS A SAFETY HAZARD NOT BEING ABLE TO DEFROST YOUR WINDOWS. *TR

  • Filed Feb 2012

    THESE TRUCKS HAVE A COMMON PROBLEM WITH THE HVAC BLEND/MODE DOOR. THE DOORS BREAK AND THEN FALL DOWN INTO THE HVAC SYSTEM AND BLOCK AIRFLOW TO THE DEFROST VENTS. THIS CAN CAUSE A MAJOR VISIBILITY ISSUE WITH YOU CANNOT DEFROST YOUR WINDSHIELD. THE WARM AIR WILL ONLY BLOW THROUGH THE FLOOR OR FACE VENTS, NOT THE DEFROST. WINDSHIELD BECOMES ICED OR COVERED IN SNOW AND CANNOT MELT TO SEE. THIS IS A VERY COMMON PROBLEM ON DODGE TRUCKS AND NUMEROUS OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM. CHRYSLER NEEDS TO RECALL THIS AS A SAFETY ISSUE. *TR

  • Filed Feb 2008

    TL*THE CONTACT OWNS A 2003 DODGE RAM 3500. THE FLOOR AND DEFROSTER VENT FAILED. WHEN THE WINDOW WAS FROSTED, THE VENT WOULD BLOW AIR, BUT NOT DEFROST THE WINDOW. THE CONTACT REPLACED THE HEATER FLAP BEFORE AND IT CURRENTLY NEEDS TO BE REPLACED AGAIN. THE FAILURE MILEAGE WAS 160,000 AND CURRENT MILEAGE WAS 198,000. UPDATED 3/18/08 *CN UPDATED 03/18/08 *TR

  • Filed Jun 2006

    DT*: THE CONTACT STATED THE DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING. THE CONTACT STATED UPON INSPECTION OF THE WIPER, THE KEY WAS MISSING FROM THE KEYWAY SLOT THAT KEEPS THE WIPER ARM ON THE SHAFT WHICH ENABLES THE WIPER TO TURN. THIS MISSING PART CAUSED THE GEARS TO BE STRIPPED. THE DEALERSHIP HAS BEEN ALERTED AND INFORMED THE CONTACT THERE WERE NO RECALLS ON THE VEHICLE. UPDATED 06/27/06. *JB

  • Filed Apr 2005

    THE PROBLEM IS IN A 2002 DODGE RAM VAN, STILL UNDER THE ORIGINAL WARRANTY. I'VE HAD IT IN TO THE DEALER MANY TIMES TO FIX THE HEATER/DEFROST AND THEY CLAIM IT IS WORKING FINE. THE WINDOWS BECOME FOGGED UPON USING THE HEATER AND IT IS DIFFICULT TO SEE OUT THE WINDOWS, WHICH IS VERY SCARY TO DRIVE AND THE VAN IS TO BIG FOR THE DRIVER TO REACH THE WINDOWS AND CLEAN THEM OFF MANUALLY WITH A PAPER TOWEL. IF YOU PUT THE DEFROSTER ON HIGH THE FRONT WINDOW CLEARS UP, BUT THE SIDE WINDOWS NEVER CLEAR UP AND YOU FREEZE BECAUSE THERE IS NO HEAT COMING IN. IT IS IMPERATIVE FOR DRIVING THESE BIG VANS THAT THE SIDE WINDOWS BE CLEAR AS THE MIRRORS ARE YOUR ONLY WAY TO SEE BEHIND OF NEXT TO YOU AS THE VAN IS VERY BIG. THIS IS IMPOSSIBLE WHEN THE WINDOWS ARE ALL FOGGED. IT HAS BEEN AN ONGOING PROBLEM AND DODGE WILL NOT TRY TO FIX IT AS THEY CLAIM IT IS WORKING PROPERLY. WE FEEL THAT THIS IS A SAFETY ISSUE AS WE ARE FEARFUL OF DRIVING THIS VEHICLE, ESPECIALLY AT NIGHT WHEN VISIBILITY IS WORSE. YOUR FEET ARE LIKE BLOCKS OF ICE ALL THE TIME. THERE IS SOMETHING WRONG AND DODGE CLAIM THAT IT WAS DESIGNED TO WORK THIS WAY. I THINK IF THIS IS TRUE THAT THERE IS A SEVERE DESIGN FLAW THAT SHOULD BE RESEARCHED. I'M NOT SURE WHAT MY NEXT STEP OF RECOURSE IS. PLEASE ADVISE OR HELP IF YOU CAN. *AK *SC *JB

• Gasoline5

  • Filed May 2012

    THE FUEL SYSTEMS IN THESE MODEL TRUCKS ARE BAD. THERE WAS A RECALL ON THEM YEARS AGO, WHICH I JUST FOUND OUT AND NOW I STILL OWE ON THE TRUCK. I WAS NOT THE FIRST BUYER. THE ORIGINAL OWNER DID NOT GO TO FIX THE TRUCK WHEN THE RECALL CAME OUT AND HE TRADED IT. YAH, THAT WILL FIX THE PROBLEM! WELL, THE PLACE WE BOUGHT IT FROM DIDN'T FIX THE PROBLEM EITHER. AND WE DIDN'T FIND OUT ABOUT IT UNTIL WAY LATER. AND NOW WE ARE GOING TO BE STUCK WITH A TRUCK THAT DOESN'T WORK, BUT WE HAVE TO PUT IN A LOT OF MONEY INTO. ANYONE HAVE ANY SUGGESTIONS. IF A VEHICLE HAS A RECALL WHY DO THEY ONLY GIVE YOU A CERTAIN AMOUNT OF TIME, TO GET IT FIXED. THAT IS NOT FAIR FOR PEOPLE THAT BUY VEHICLES LATER ON, WHEN YOUR NOT THE FIRST TO PURCHASE IT. WHAT DO WE DO?!? *TR

  • Filed Feb 2012

    TL* THE CONTACT OWNS A 2003 DODGE RAM 3500 DIESEL. THE CONTACT STATED THAT THE ENGINE STALLED WHILE AT A CAR WASH WITHOUT WARNING. THE VEHICLE WAS THEN TAKEN TO A PRIVATE MECHANIC. THE MECHANIC STATED THAT THE LIFT PUMP FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 216,000 AND THE CURRENT MILEAGE WAS 227,000.

  • Filed Feb 2008

    ON THE SEVENTH MY TRUCK STARTED MISSING AND SPUTTERING. IT ONLY HAD 53,000 MILES ON IT. WHEN I WENT OUT THE NEXT MORNING TO START MY TRUCK, IT WOULD NOT START. I COULD NOT MAKE IT TO COLLEGE OR WORK THAT DAY. IT WAS DUE TO A LIFT PUMP FAILURE. I HAD TO BUY A WHOLE NEW FUEL SYSTEM FOR MY TRUCK BECAUSE DODGE DOES NOT MAKE A REPLACEMENT. IT COST ME ABOUT $700 FOR THE FAST FUEL SYSTEM AND ANOTHER $50 FOR MY FUEL PRESSURE GAUGE. PLUS TIME AND THE DAMAGE TO MY TRUCK DURING THE INSTALL. IF THIS WOULD HAVE HAPPENED AT AN INTERSECTION, SOMEONE COULD HAVE BEEN HURT. *TR

  • Filed Apr 2004

    POOR FUEL MILEAGE IN COMPARISON TO SEVERAL OTHER DODGE'S OF THE SAME YEAR. *PH WHILE PULLING A TRAILER AT 63 MPH THE VEHILCE HAD A LOW OF 6.85 MPG. ON AVERAGE THE VEHICLE GOT 7.5-8.0 MPG LOADED AND 12-14 MPG EMPTY. THE DEALER REFLASHED THE COMPUTER. THE VEHICLE WAS RETURNED TO THE CONSUMER BUT NOW IT WAS MISSING. THE VEHICLE WAS TAKEN TO ANOTHER DEALER. THE TRUCK WAS LEFT THERE FOR A WEEK BUT THEY WERE UNABLE TO DETERMINED THE PROBLEM. THE VEHICLE WAS ERETURNED TO THE CONSUMER. THE DEALER CONTACTED THE COSUMER TO BRING THE VEHICLE BACK TO THE DEALER TO PERFORM SERVICE SUGGESTED BY THE MANUFACTURER. ON THE WAY TO THE DEALER THE TRUCK STARTED BLOWING TRANSMISION FLUID THROUGH THE RADIATOR OVERFLOW. THE DEALER HAD TO REBUILD THE TRANSMISSION, REPLACE THE RADIATOR AND TRANSMISSION COOLER. THE U-JOINT AT THE REAR AXLE SNAPPED WHICH CAUSED THE DRIVE SHAFT TO COLLAPSE ONTO THE HIGHWAY. THE FUEL LIFT PUMP FAILED WHICH CAUSED THE VEHICLE TO STALL WHILE DRIVING. TRANSMISSION COOLER LINE LEAKED.

  • Filed Aug 2003

    THE VEHICLE WOULD NOT START, DRIVER CONTACTED THE DEALER, DEALER SAID TO POP THE HOOD PUMP, THE PRIMER. VEHICLE STARTED 10 MINUTES LATER AND STALLED ON HIGHWAY, CONSUMER FEELS COULD HAVE BEEN T-BONED AS A RESULT OF ENGINE STALLING AND DID NOT FEEL SAFE DRIVING.DEALER SAID FUEL INJECTORS NEEDED REPLACEMENT, AND WILL ONLY BE REPLACED ONE AT A TIME AS THEY FAIL. *AK

• Diesel5

  • Filed Mar 2011

    SEEMS TO OCCUR WHEN IT IS DAMP OR RAINING. DOESN'T OCCUR WHEN IT IS DRY. REVS UP ON ITS OWN, EVEN IN GEAR WITH FOOT ON BRAKE. IT HAS DONE THIS AT LEAST ONCE. WHEN FIRST CRANKED UP IT HAS REVVED UP WIDE OPEN. IT HAS DONE THIS AT LEAST TWICE. WILL ACCELERATE ON ITS OWN WHILE DRIVING DOWN THE ROAD. HAS DONE THIS SEVERAL TIMES. WHEN ACCELERATING AND YOU LET UP ON THE ACCELERATOR A LITTLE IT ACTS JUST LIKE YOU HAVE TAKEN YOUR FOOT COMPLETELY OFF THE ACCELERATOR. IT HAS DONE THIS SEVERAL TIMES. AFTER THE WEATHER DRIES UP AND YOU CRANK IT A FEW TIMES THE CHECK ENGINE LIGHT WILL GO OFF. THE LIGHT WILL STAY OFF UNTIL THE NEXT TIME IT IS DAMP AND IT DECIDES TO GO CRAZY. THEN THE CHECK ENGINE LIGHT COMES BACK ON JUST AS SOON AS THE ENGINE STARTS TO ACCELERATE ON ITS OWN. I THINK THIS IS EXTREMELY DANGEROUS. *TR

  • Filed Sep 2010

    THE LIFT/TRANSFER PUMP OF THE FUEL SYSTEM FAILED WHILE DRIVING ON THE FREEWAY. (SEPARATE FROM THE MAIN FUEL PUMP ). AFTER TALKING TO MY MECHANIC AND RESEARCHING ONLINE, I FOUND THAT APPARENTLY THE ORIGINAL SYSTEM WAS SUCH A TERRIBLE DESIGN, AND THE PROBLEM I HAD SO COMMON, THAT DODGE DOESN'T EVEN MAKE A REPLACEMENT PART FOR IT ANYMORE. INSTEAD, THEY SELL YOU A KIT WHICH REQUIRES ABOUT 5-6 HOURS OF LABOR TO TOTALLY RE-DO THE SYSTEM (PLUS $500 PARTS). CUSTOMER SERVICE? FORGET ABOUT IT. IF YOU FINALLY GET THROUGH TO TALKING TO YOUR "CASE MANAGER" ALL YOU'LL HEAR IS: "IT'S NO LONGER COVERED BY THE WARRANTY" THE PROBLEM MANIFESTED ITSELF BY MY TRUCK STALLING OUT IN THE FAST LANE ON THE FREEWAY DURING RUSH HOUR- NOT A LOT OF FUN TRYING TO STEER/BRAKE A 6000+ POUND TRUCK WITH NO POWER STEERING OR BRAKES! HOW COULD THIS NOT BE A SAFETY RECALL ISSUE? *TR

  • Filed Jun 2010

    FAILURE OF 2003 DODGE RAM 3500 WITH HO DIESEL ENGINE AND MANUAL 6 SPEED TRANSMISSION - ENGINE TURNS OVER BUT FAILS TO START. BEEN TO CROWN IN NITRO AND COURTS IN HURRICANE A TOTAL OF 7 TIMES. DEALERSHIPS FAIL TO FIX. HAVE SPENT APPROX. $2500 AND STILL NOT FIXED. CAN STALL AT INTERSECTION OR RAILROAD CROSSING CAUSING GRAVE INJURY OR DEATH; NEED HELP TO GET PROBLEM FIXED BY RECALL PROCESS. ALL CHRYSLER-DODGE SAYS "I APOLOGIZE". CHRYSLER-DODGE KNOWS OF PROBLEM B/C WILL FIX ON AS NEED BASIS IF UNDER WARRANTY; TOLD BY CROWN, NITRO THAT WE WERE LUCKY FUEL PUMP LASTED AS LONG HAS IT HAD WHEN REPLACED (WE HAD TO PAY) OVER A YEAR AGO. HAS CAUSED COMPOUNDED PROBLEMS WITH INJECTORS. MOSTLY LIKELY HAS CAUSED HIGH PRESSURE PUMP THEN INJECTORS TO FAIL AS THESE PARTS USE THE LUBRICATING PROPERTIES OF DIESEL FUEL AS THE LUBRICANT FOR THESE PARTS. *TR

  • Filed Oct 2008

    STARTED NOTICING TRUCK HARD TO START, THEN IT DIES AT IDLE, IN TRAFFIC ETC, IT HAPPENS ABOUT ANYWHERE FROM 4 TIMES A DAY TO 4 TIMES A WEEK JUST DEPENDS, TOLD THAT THE TRUCK TRANSFER PUMP IS A DEALER ITEM ONLY AT ABOUT 400.00 OVER THE COAST OF INTERNET PRICING FOR THE KIT, WOULDN'T THIS BE A RECALL? I HAVE SEARCHED AN FOUND NUMEROUS OTHER COMPLAINS ON THIS SAME PROBLEM , BUT SINCE DODGE DISCONTINUED THE EXTERIOR TRANSFER PUMP THEN IT WAS A DESIGN FLAW AND SHOULD BE A RECALL I HAD MY TRUCK DIE ON MY 2 TIMES TODAY IN TRAFFIC MOVING 70 MILES AN HOUR WITH KIDS IN THE BACK SEAT AND AN 18 WHEELER BEHIND ME , THE TRUCK HAS NO OTHER PROBLEMS BUT I DON'T THINK DODGE SHOULD BE ALLOWED TO CHANGE THE DESIGN WITH OUT HAVING A RECALL. *TR

  • Filed May 2006

    WHEN TOWING WITH THE VEHICLE IT DOES NOT RESPOND WHEN PRESSING THE GAS PEDAL. HAVE TO PULLOVER LET TRUCK REST FOR ABOUT 5 TO 10 MINUTES BEFORE TRUCK WILL MOVE WHEN GAS PEDAL IS PRESSED. *NM

• Equipment5

  • Filed Jun 2010

    FAILURE OF 2003 DODGE RAM 3500 WITH HO DIESEL ENGINE AND MANUAL 6 SPEED TRANSMISSION - ENGINE TURNS OVER BUT FAILS TO START. BEEN TO CROWN IN NITRO AND COURTS IN HURRICANE A TOTAL OF 7 TIMES. DEALERSHIPS FAIL TO FIX. HAVE SPENT APPROX. $2500 AND STILL NOT FIXED. CAN STALL AT INTERSECTION OR RAILROAD CROSSING CAUSING GRAVE INJURY OR DEATH; NEED HELP TO GET PROBLEM FIXED BY RECALL PROCESS. ALL CHRYSLER-DODGE SAYS "I APOLOGIZE". CHRYSLER-DODGE KNOWS OF PROBLEM B/C WILL FIX ON AS NEED BASIS IF UNDER WARRANTY; TOLD BY CROWN, NITRO THAT WE WERE LUCKY FUEL PUMP LASTED AS LONG HAS IT HAD WHEN REPLACED (WE HAD TO PAY) OVER A YEAR AGO. HAS CAUSED COMPOUNDED PROBLEMS WITH INJECTORS. MOSTLY LIKELY HAS CAUSED HIGH PRESSURE PUMP THEN INJECTORS TO FAIL AS THESE PARTS USE THE LUBRICATING PROPERTIES OF DIESEL FUEL AS THE LUBRICANT FOR THESE PARTS. *TR

  • Filed Jul 2009

    FOR OVER A YEAR OUR 2003 DODGE 3500 4X4 PICK UP HAS BEEN SHAKING WHEN THE RIGHT TIRE ON THE TRUCK GOES UP BEFORE THE LEFT. WE HAVE TAKEN IT TO MANY PLACES AND TOLD TO REPLACE SEVERAL PARTS THAT WAS SUPPOSE TO BE CAUSING THE PROBLEM. WE HAVE HAD TO PUT SEVERAL SETS OF TIRES ON THE TRUCK AND ARE IN NEED OF NEW TIRES NOW. THE LAST THREE TIMES THAT OUR TRUCK HAS DONE, WHAT I AM NOW BEING TOLD AND BELIEVE IT TO BE, THE DEATH WOBBLE... THE FRONT END OF THE TRUCK HAS SNAPPED AND SLUNG ME OFF THE ROAD. THIS HAPPENED TWICE IN ONE DAY. THE FIRST TWO TIMES IT HAPPENED THE ADJUSTMENT SLEEVE SNAPPED. THE THIRD TIME THE TIRE ROD SNAPPED. ALL THREE TIMES WERE NEAR DEATH FOR ME AND I DO NOT FEEL SAFE DRIVING IT ANYMORE. I NEED THE TRUCK FIXED BECAUSE WE ARE A ONE VEHICLE FAMILY AND WE BOTH WORK. THERE HAS BEEN SEVERAL RECALLS ON THE PARTS ON MY TRUCK THAT I WAS NOT NOTIFIED OF. MY TRUCK IS AT SORENSON SCHADE CHRYSLER DODGE IN LAKE WALES AND EVERYONE THERE HAS GIVEN ME A DIFFERENT EXCUSE WHY THEY ARE NOT RESPONSIBLE FOR MY TRUCK REPAIR. COULD YOU PLEASE HELP ME GET MY TRUCK REPAIRED SO THAT IT IS SAFE TO DRIVE SO THAT I CAN GET RID OF IT AND NOT WORRY ABOUT SOMEONE ELSE GETTING KILLED? PLEASE CONTACT ME AS SOON AS POSSIBLE. *TR

  • Filed Apr 2007

    TL*- THE CONTACT OWNS A 2003 DODGE RAM 3500. THE VEHICLE WAS SERVICED FOR RECALL 05V46200 CONCERNING THE POWER TRAIN AUTOMATIC TRANSMISSION. THE DEALER INSTALLED AN OUT OF PARK ALARM SYSTEM. THE ALARM SYSTEM WILL ACTIVATE IF THE VEHICLE DOOR IS OPEN WHILE REVERSE GEAR WAS ENGAGED. THE ALARM CAUSED THE HORN TO BLOW, AND THE LIGHTS TO FLASH. THE CONTACT STATED HE DID NOT WANT THIS SYSTEM IN THIS VEHICLE. THE DEALER STATED THEY WERE UNABLE TO REMOVE THE OUT OF PARK ALARM SYSTEM BECAUSE IT WAS MANDATED BY NHTSA. THE VEHICLE CURRENTLY HAD 52,000 MILES. *AK UPDATED 05/21/07 *TR

  • Filed Nov 2006

    2003 3500 DRW 4X4 DIESEL WHILE TRAVELING ON IMPROVED ROADS/HIWAYS ABOVE 40 MPH VEHICLE HITS POTHOLE, EXPANSION JOINT OR UNEVEN ROADWAY, FRONT END STARTS TO JUMP VIOLENTLY, WHOLE VEHICLE RATTLES AND SHAKES UNTIL BRAKES ARE APPLIED, SERVICE TECH. FROM DODGE DEALER WAS PRESENT DURING DUPLICATION OF EVENT, HAS BEEN IN SHOP FOR OVER 1 WEEK AND THEY HAVE REPLACED TIE ROD ENDS AND BALL JOINTS AND PROBLEM STILL EXISTS, CONTACTED DAMILER/CHRYSLER AND THEY STATE THAT CUSTOMER REPLACED SHOCKS WITH AFTERMARKET PRODUCT. VEHICLE UNUSABLE IN THIS CONDITION, VERY GOOD POSSIBILITY OF INJURY OR DEATH AS A RESULT OF THIS PROBLEM

  • Filed Jun 2003

    RE: HIGH INTENSITY DISCHARGE (HID) HEADLIGHTS. HID'S ARE OFTEN BLINDING BOTH FROM ONCOMING TRAFFIC AND FROM REAR VIEW MIRRORS. COMBINE THIS WITH THE FACT THAT MANY AUTO HEADLIGHTS ARE NOT PROPERLY ADJUSTED AND IT GETS EVEN WORSE. ADD SUV'S, WITH THEIR HEADLIGHTS ALREADY AIMED SO HIGH, AND HID'S ARE ESPECIALLY BAD. PLEASE BAN HID HEADLIGHTS. *JB

• Wheels4

  • Filed Jul 2015

    AS WITH MANY OF THE OTHER COMPLAINTS ABOUT 2003 DODGE RAM 3500'S THIS RAM 3500 HAS HAD ALL SUGGESTED STEERING COMPONENT UPGRADES AND RECALL UPGRADES (CHANGE STEERING TO 2008 STEERING) AND THE TIE ROD RECALL FOR THE 2008 STEERING. THE 2008 STEERING UPGRADE SEEMED TO EXACERBATE THE TIRE WEAR ISSUE. ADDITIONALLY, BALL JOINTS AND SHOCKS HAVE BEEN REPLACED. THE RAM DEATH WOBBLE AND EXCESSIVE TIE WEAR IS STILL PRESENT. THE LAST SET OF TIRES LASTED 8,000 MILES (I AM PUTTING A NEW SET ON TODAY). THE TIRE WEAR ON MY LAST TRIP OF ONLY 360 MILES WAS VERY NOTICEABLE - SO MUCH SO A TRIP OF 1,000 MILES OR MORE WOULD HAVE CAUSED DANGEROUS TIRE WEAR AND POTENTIAL CATASTROPHIC FAILURE. DODGE HAS TRIED TO FIX THE PROBLEM BY ONLY SKIMMING OVER THE ISSUE WITH MINOR FIXES. AS A RETIRED LAW ENFORCEMENT OFFICER WITH HUNDREDS OF THOUSANDS OF MILES OF DRIVING EXPERIENCE - THE STEERING AND EXCESSIVE TIRE WEAR IS UNSAFE. SINCE I AM GETTING NEW TIRES AND AN ALIGNMENT TODAY - I WILL BE MORE THAN HAPPY TO TRACK MILEAGE, DRIVING CONDITIONS, NOTE STEERING ISSUES, AND PHOTOGRAPH TIRE WEAR - IF YOU WISH.

  • Filed Dec 2008

    DRIVING AT THE POSTED SPEED LIMIT, WITHOUT WARNING, THE TRUCK MADE AN ABRUPT LANE CHANGE THEN I MANAGED TO GAIN CONTROL. WHAT HAPPEN IS THAT ON THIS VEHICLE, THE WHEEL BEARING ASSEMBLY IS ONE PIECE AND CAN'T BE GREASED OR MAINTAINED IN ANY WAY. IT HEATED UP AND LOCKED THE FRONT WHEEL CAUSING A SERIOUS AND VIOLENT TURN AT FREEWAY SPEEDS. *TR

  • Filed Oct 2007

    TL*THE CONTACT OWNS A 2003 DODGE TRUCK. THE CONTACT PURCHASED AN ALUMINUM DOMINATOR ALLOY ADAPTER PLATE, WHICH WOULD ALLOW HIM TO SWITCH FROM AN EIGHT LUG BOLT PATTERN TO A TEN LUG BOLT PATTERN. THE ADAPTER PLATE FAILED AND CAUSED THE FRONT PASSENGER SIDE WHEEL AND TIRE TO DETACH FROM THE VEHICLE WHILE DRIVING 50 MPH. THIS FAILURE CAUSED THE ROTOR TO FAIL AND DAMAGED THE BODY OF THE VEHICLE. THE VEHICLE WAS TOWED TO A MECHANIC. WHILE REPLACING THE OTHER THREE ADAPTERS; THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE ADAPTER WAS ALSO CRACKED, BUT HAD NOT FAILED. NO OTHER VEHICLE OR EQUIPMENT INFORMATION WAS AVAILABLE.

  • Filed Aug 2007

    I HAVE A 2003 DODGE QUAD CAB 3500 5.7 HEMI WITH 21,432 MILES. I HAVE REPLACED BOTH LOWER BALL JOINT AFTER FAILURES. THE BALL JOINT SEPARATED ON EACH OCCASION AND DAMAGED THE RIMS ON THE INSIDE. *TR

• Engine And Engine Cooling4

  • Filed Jun 2004

    WHILE DRIVING A BURNING ODOR WAS COMING INSIDE OF THE VENTS. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT GASKET, FAN, AND OIL PRESSURE SENDING UNIT NEEDED TO BE REPLACED, AND WERE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THE PROBLEM RECURRED, AND HAD NOT BEEN RESOLVED. *AK

  • Filed Apr 2004

    DIESEL FUMES ARE COMING THROUGH THE CAB OF THE VEHICLE. ALSO, THERE IS A BURNING OIL SMELL . *AK

  • Filed Nov 2003

    EXHAUST PIPE OUTLET DOES NOT EXTEND OUT PAST THE BODY ON MY 2003 DODGE 3500 TRUCK. IT SEEMS THAT THE PIPE WAS DESIGNED FOR A 2500 OR 1500 MODEL TRUCK, WHICH HAVE NO EXTERNAL FENDERS. I AM UNDER THE IMPRESSION THAT THE PIPE IS SUPPOSED TO BE LONG ENOUGH TO DIRECT THE EXHAUST GASES AWAY FROM, NOT UNDER, THE BODY. *LA

  • Filed Sep 2003

    2003 DODGE CUMMINS HO PICKUP, I HAVE A NEW TRUCK THAT HAS AN INJECTOR THAT STICKS. IT HAS STUCK WIDE OPEN 4 TIMES, CLOSED TWO TIMES AND PARTIALLY OPEN MANY TIMES. WHEN IT STICKS WIDE OPEN THE KNOCK CAN BE HEARD THROUGH A VEHICLE WINDOW WITH AIR & RADIO RUNNING. THE SAFETY ISSUE IS A BLACK CLOUD OF SMOKE THAT IS SO THICK THAT THE SUN AND ROAD CANNOT BE SEEN. ON INTERSTATE 90 I STOPPED ALL TRAFFIC EAST & WEST WHEN IT HAPPENED. MY WIFE WAS FOLLOWING ME ON THE WAY HOME FROM KELLOGG ID TO ELLENSBURG WA. CUMMINS AGREES WITH ME THAT I HAVE A FAULTY INJECTOR; HOWEVER FAILURE DOES NOT SET ANY CODES IN THE COMPUTER. CONSEQUENTLY DODGE WILL NOT FIX IT. I HAVE HAD IT IN THE SHOP 3 TIMES AND HAVE A CLEAN BILL OF HEALTH BECAUSE THEY CANNOT REPLICATE THE PROBLEM AND THE TRUCKS COMPUTER DOES NOT RECORD THE INCIDENTS. I AM RUNNING WITH TWO TEMPERATURE INSTRUMENTS TO READ CYLINDER OUTLET TEMPERATURES WHEN IT HAPPENS AND CYLINDER SIX IS 10 TO 20% HIGHER THAN THE OTHER CYLINDERS. I AM TOLD I NEED TO DRIVE IT UNTIL I HAVE A TOTAL FAILURE. I FEEL THAT A FAILURE ON A CROWDED FREEWAY COULD VERY POSSIBLY CAUSE A MULTICAR ACCIDENT WITH INJURIES AND FATALITIES. MY DODGE CASE NUMBER IS 11579365 AND THEY HAVE A COMPLETE CASE FILE; HOWEVER THEY WILL DO NOTHING.*AK

• Visibility/Wiper3

  • Filed Mar 2017

    TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE WINDSHIELD WIPERS FAILED INTERMITTENTLY AND WORKED ONLY AT THE SLOW SETTING. THE DEALER DIAGNOSED THAT THE TIPM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS ON BACK ORDER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E023000 (EXTERIOR LIGHTING) AND 09E009000 (VISIBILITY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000. UPDATED 08/14/2017*JS

  • Filed Dec 2016

    WIPER ONLY FUNCTIONS WHEN WASHER MODE IN PUSHED. THEN ONLY MAKE 1 SWIPE. HAVE REPLACED WIPER MOTOR AND TRANSMISSION, REPACED MULTIFUNCTION SWITCH, REPACED WIPER RELAY IN FUSE BOX. STILL NO WIPERS.

  • Filed Jun 2013

    CRACKED DASH AND BROKEN, VERY SHARP ALL OVER , JUNK. *TR

• Seats3

  • Filed Jul 2015

    THERE ARE STRIPES OF MELTING PLASTIC ON THE BACK OF THE RIGHT SIDE MIRROR AND ON THE BACK OF THE FRONT SEATS

  • Filed Oct 2014

    I WOULD LIKE TO KNOW WHY THERE IS NO MANDATE FOR A MECHANICAL INTERLOCK TO PREVENT A MANUAL TRANSMISSION FROM BEING SHIFTED INTO REVERSE ACCIDENTALLY WHILE DRIVING. IN 2003 THE DODGE RAM 3500 HAS A 6 SPEED MANUAL TRANSMISSION USED WITH THE CUMMINS 5.9 DIESEL MOTOR WHICH HAS NO MECHANICAL INTERLOCK TO PREVENT BEING SHIFTED INTO REVERSE WHEN TRYING TO SHIFT INTO 5TH GEAR. THIS IS A VERY DANGEROUS SITUATION WHICH IS ENDANGERING OWNERS AND OTHERS ON THE ROAD. I WOULD ALSO LIKE TO KNOW WHY A MANUFACTURER IS NOT REQUIRED TO PROVIDE HEAD RESTRAINT IN THE REAR SEATS OF THE 2003 DODGE RAM 3500 QUAD CAB. A PASSENGER IN THE REAR SEAT ARE AT RISK OF THEIR HEAD SLAMMING INTO THE REAR WINDOW WHICH IS ALSO ENDANGERING MANY PEOPLE. MY PERSONAL INFORMATION IS NOT NEEDED BY YOU OR ANY ONE ELSE. THE ABOVE STATEMENTS ARE FACTS WHICH SPEAK FOR THEMSELVES. I KNOW FROM PERSONAL EXPERIENCE THAT THE AUTO MANUFACTURERS DO NOT CARE THE SLIGHTEST BIT ABOUT A CUSTOMERS CONCERNS. THEY LIE ARE ARROGANT AND RUDE AND VINDICTIVE. THE VIN OF MY VEHICLE IS NOT NECESSARY INFO EITHER BECAUSE AS FAR AS I KNOW ALL 3500 AND 2500 HAVE THE SAME DEFICIENCIES. *TR

  • Filed Oct 2006

    A FEW WEEKS AGO, THE DRIVER'S SIDE SEAT BEGAN TO HAVE FORWARD MOVEMENT DURING VEHICLE LAUNCH AND STOPPING. UPON INSPECTION OF THE SEAT MECHANISMS, A CRACK IN ONE OF THE SIX WAY SEAT ADJUSTMENT GEAR HOUSINGS WAS OBSERVED. ON OCTOBER 28, 2006, THE GEAR HOUSING COMPLETELY FAILED CAUSING DRASTIC MOVEMENT OF THE SEAT. AT THIS TIME, RESOLUTION APPEARS TO BE TO REPLACE THE EFFECTIVE PARTS AT THE CONSUMER'S EXPENSE. THIS FAILURE IS A SAFETY ISSUE. A SEAT FAILURE IN AN ACCIDENT COULD CAUSE SERIOUS INJURY. I KNOW FROM WEBSITES SUCH AS TURBO DIESEL REGISTER THAT THIS PROBLEM IS FAIRLY COMMON. A SAFETY RECALL WOULD SEEM TO BE IN ORDER. JB

• Other2

  • Filed Jul 2003

    WHEN TOWING THE TRUCKS LIFT PUMP WOULD NOT SUPPORT THE MOTOR AND CAUSED THE VEHICLE TO DIE OUT. THE LIFT PUMP WAS NOT PUMPING ENOUGH FUEL TO THE MOTOR. *AK *CB *NLM

  • Filed Feb 2003

    THE GAS NOZZLES ARE TOO SMALL, GAS IS BEING POURED EVERYWHERE. THERE IS A POSSIBILITY THAT A FIRE COULD START. PLEASE PROVIDE ANY FURTHER INFORMATION. PH

• Engine1

  • Filed Jul 2012

    TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. WHILE PARKED, THE CONTACT NOTICED A TICKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. AFTER SOME TIME THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE VEHICLE STALLED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE VALVE SPRING WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

• Equipment Adaptive/Mobility1

  • Filed Oct 2007

    TL*THE CONTACT OWNS A 2003 DODGE TRUCK. THE CONTACT PURCHASED AN ALUMINUM DOMINATOR ALLOY ADAPTER PLATE, WHICH WOULD ALLOW HIM TO SWITCH FROM AN EIGHT LUG BOLT PATTERN TO A TEN LUG BOLT PATTERN. THE ADAPTER PLATE FAILED AND CAUSED THE FRONT PASSENGER SIDE WHEEL AND TIRE TO DETACH FROM THE VEHICLE WHILE DRIVING 50 MPH. THIS FAILURE CAUSED THE ROTOR TO FAIL AND DAMAGED THE BODY OF THE VEHICLE. THE VEHICLE WAS TOWED TO A MECHANIC. WHILE REPLACING THE OTHER THREE ADAPTERS; THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE ADAPTER WAS ALSO CRACKED, BUT HAD NOT FAILED. NO OTHER VEHICLE OR EQUIPMENT INFORMATION WAS AVAILABLE.

• Hydraulic1

  • Filed Nov 2004

    WHENEVER MY TRUCK IS LOADED TO MGCW AND I HAVE TO MAKE A QUICK STOP, IF THE ABS RELEASES TO REGAIN WHEEL SPIN UP, THE BRAKING NEVER COMES BACK TO ANYTHING LIKE IT WAS BEFORE THE ANTI SKID RELEASED. THE BRAKING IS DEFINITELY VERY DANGEROUS IF THE ABS ENGAGES ON A QUICK STOP. IF THE ABS ENGAGES YOU HAD BETTER BE LOOKING FOR SOMEPLACE TO GO BECAUSE YOU AREN'T GOING TO STOP. I'VE HAD THIS HAPPEN TWICE IN 47000 MILES AND I CONSIDER IT AN URGENT SAFETY FACTOR. I HAVE DRIVEN TRUCKS WITH ABS SINCE THEY CAME OUT AND THIS ONE IS DANGEROUS. *JB

• Trailer Hitches1

  • Filed May 2003

    WHEN THE TRAILER WAS USED, IT BENT THE MAIN SPRINGS WHICH SUPPORTED BOTH THE TRUCK AND TRAILER IN THE OPPOSITE DIRECTION. IF THE SPRING WERE TO BREAK IT COULD CAUSE AN ACCIDENT. *JB

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.