2012 Ram 3500

What owners should know

Covers 2010–2012 · 6.7L Cummins diesel and 5.7L Hemi V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2012 Ram 3500. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Left tie rod can break

  Dealer (recall)

  Signs: Loose or wandering steering, clunks, or play in the steering linkage.

  Fix: Covered by Chrysler recalls. Many owners also upgrade to a heavy-duty tie rod and drag link.

  May be covered free by recall 13V529000. Check the VIN at nhtsa.gov/recalls.

  Shop: heavy duty tie rod drag link▶ How-to videos

• 6.7L Cummins turbo actuator failure

  Moderate DIY

  Signs: Low power, boost control codes such as P00AF.

  Fix: Replace or recalibrate the turbo actuator. Cleaning soot from the turbo vanes sometimes helps.

  Shop: 6.7 Cummins turbo actuator▶ How-to videos

• 6.7L Cummins EGR and DPF problems

  Best left to a shop

  Signs: Frequent exhaust cleaning cycles, EGR codes, low power.

  Fix: Clean or replace the EGR valve, and have the DPF cleaned or replaced. Highway driving helps the DPF clean itself.

  Shop: 6.7 Cummins EGR valve▶ How-to videos

• Diesel fuel heater fire risk

  Dealer (recall)

  Signs: Often no warning.

  Fix: Covered by a Chrysler recall for the fuel heater's electrical connectors.

  May be covered free by recall 14V635000. Check the VIN at nhtsa.gov/recalls.

• 5.7L Hemi exhaust ticking

  Hard DIY

  Signs: Ticking that's loudest on a cold start and fades as the engine warms up.

  Fix: Usually broken exhaust manifold bolts. Replace the bolts and gasket. A tick that stays when warm can be a lifter, which needs a shop.

  Shop: 5.7 Hemi exhaust manifold bolts▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Wheels:Lugs/Nuts/Bolts/Studs

  May 2021 · #21V398000

  Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

  Risk and fix

  Risk: Wheel separation can cause a vehicle crash.

  Fix: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

• Equipment

  Dec 2017 · #17V824000

  Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk and fix

  Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

  Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

• Power Train:Automatic Transmission:Lever And Linkage:Column Shift

  Dec 2017 · #17V821000

  Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

  Risk and fix

  Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

  Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

• Electrical System:Alternator/Generator/Regulator

  Oct 2016 · #16V739000

  Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

  Risk and fix

  Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

  Fix: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.

• Equipment

  May 2016 · #16E041000

  Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

  Risk and fix

  Risk: If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

  Fix: Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

• Air Bags:Frontal

  Jul 2015 · #15V459000

  Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

  Risk and fix

  Risk: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

  Fix: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

• Engine And Engine Cooling:Engine:Diesel

  Oct 2014 · #14V635000

  Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

  Risk and fix

  Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

  Fix: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

• Steering:Linkages:Tie Rod Assembly

  Nov 2013 · #13V529000

  Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

  Risk and fix

  Risk: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

  Fix: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

• Power Train:Automatic Transmission

  Aug 2013 · #13V344000

  Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 3500 trucks manufactured May 4, 2012, through August 7, 2012; and model year 2012 RAM 4500 and 5500 trucks manufactured May 3, 2012, through August 7, 2012. Due to a loose snap ring inside the transmission, there may be a loss of power transfer through the transmission to the wheels.

  Risk and fix

  Risk: An unexpected loss of power transfer may increase the risk of a crash.

  Fix: Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N50.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Steering109

  2 involved a crash

  • Filed Oct 2023

    The contact owns a 2012 Ram 2500. The contact stated while driving at an undisclosed speed, the vehicle drove over a bump in the roadway and started to shake violently. The vehicle was taken to an independent mechanic where it was determined that the reinforcement bracket over the front track bar bracket had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 205,000.

  • Filed Jan 2023

    Tie rod end sheared/broke causing the vehicle to be un-stearable. Fortunately, it happened as I was backing out of my driveway.

  • Filed May 2021

    The contact owns a 2012 Ram 2500. The contact stated that after making the third right turn while driving approximately 3 -5 MPH, the steering linkage fractured and the vehicle loss steering functionality. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the drag link and the steering system needed to be replaced. The drag link was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 170,000.

  • Filed Mar 2021

    DRIVING DOWN THE ROAD THE TRUCK SHAKES SO BAD YOU HAVE TO GET STOPPED BEFORE IT GOES AWAY. ALMOST FELT LIKE I WAS GOING TO FLIP THE TRUCK

  • Filed Jun 2020

    FRAME BROKE IN 3 SPOTS, ALONG WITH A FRAME AND WHEEL BEARINGS, GEAR CONTROL BOX, ALIGNMENT, THE TRUCK BODY MOVES WHEN TURNING NOT THE WHEELS. THE TIRE STABILIZER HASN'T TURNED OFF IN OVER A YEAR AFTER POURING THOUSANDS OF DOLLARS IN REPAIRS.. TRUCK IS UNDRINKABLE AND NOT EVEN 10 YEARS OLD. *TR

  • Showing the 5 most recent of 109.
• Electrical System51

  7 involved a fire

  • Filed Jul 2026

    The switch to start the vehicle has to be pushed down and turned at the same time. Vehicle starts but shuts the engine down when the key returns sometimes. On one occasion vehicle shut down while driving.

  • Filed Jul 2023

    The contact owns a 2012 Ram 2500. The contact stated the vehicle failed to start intermittently. The contact also stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer and the dealer was made aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 168,000.

  • Filed Jan 2023

    While driving, my dodge shut off and it was hard to control my vehicle and come to a safe stop, out of the way of other motorists. Lost all power, as if I turned the key off while driving. Turns out that there is a weak/loss of connection in the WIN module. while the vehicle is running at idle, the truck will shut off as if I turned the key to the off position. This is dangerous and scary. There was no warning or heads up or any issues prior to this incident.

  • Filed Jun 2021

    The contact owns a 2012 Ram 2500. The contact stated while driving approximately 40-60 mph, on several occasions after driving over a bump in the roadway, the vehicle loss steering and braking functionality before the vehicle loss motive power. The vehicle was taken to an independent mechanic who diagnosed that the wireless ignition node module was faulty. The mechanic retrieved a fault code. The vehicle was not repaired. The dealer and the manufacturer were made aware of the failure however, no assistance was offered. The contact was relating the failure to NHTSA Campaign Number: 10V200000 (Electrical System). The failure mileage was 216,000.

  • Filed Mar 2021

    WHILE IN DRIVE, WENT OVER SPEED BUMP AND VEHICLE TURNED OFF. INTERMITTENT IGNITION PROBLEMS HAVE GOTTEN WORSE TO WHERE NOW VEHICLE NOW TURNS OFF / QUITS.

  • Showing the 5 most recent of 51.
• Engine44

  4 involved a fire

  • Filed May 2026

    We purchased our 2012 Dodge Ram heavy duty with tow package new. At just over 152000 miles, the engine started knocking while on vacation. We were not towing at the time. We put in injector cleaner to try and help the knocking. During our vacation, we were on the freeway when we suddenly lost power, the service engine light popped on, and the engine died. We were literally driving one minute and the next were trying to get out of the traffic lane with no control. We restarted the engine, the knocking had stopped and power was restored. Two days later, another episode of power decrease but with no engine service light. We used premium gas, injector cleaner and listened for the knocking that came and went, to drive home. We were told by our local dealership it is a lifter failure and the truck needs a replacement engine.

  • Filed Jul 2023

    The contact owns a 2012 Ram 2500. The contact stated the vehicle failed to start intermittently. The contact also stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer and the dealer was made aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 168,000.

  • Filed Dec 2022

    Exhaust Manifold on passenger side is leaking. It has a broken bolt due to manifold warping. This is causing exhaust to leak into the cab.

  • Filed May 2022

    The exhaust manifold bolts on both sides of the engine warp due to two different metals being put together under heat. Steel and aluminum expand at different temperatures. This causes the bolts to break off of the exhaust manifold creating an exhaust leak into the engine bay. Yes, this can be inspected upon request. The safety of myself and the general public is at risk due to the exhaust leak into the engine bay being pulled into the cab via the heating or airconditioning system. The exhaust fumes are pulled into the cab of the truck via the heating and airconditioning system. When running, the truck has a very noticeable smell inside the cab. It has caused me headaches as well. This poses a risk to the public if the driver were to pass out from said fumes. The problem can be reproduced and is a known issue with Dodge. It is very well documented online that this problem happens to nearly all Dodge Ram trucks. It has never been recalled because Dodge says its not a "safety" concern. This is very much so a safety issue. The components have been inspected by others, and verified as broken. I will not take it to a dealership to have it inspected as they want to charge 150$/hr to diagnose something that even they recognize as a known issue. There were no warning lamps, messages or any visible indication of this problem. A loud ticking noise and a strong smell of exhaust fumes are what brought the issues to attention.

  • Filed Feb 2022

    My Dodge Ram 2500, 2012 Hemi engine started making a ticking sound so got a tune up. The machinic changed the spark plugs and distributors around after I complained. Nothing he was able to do enable the truck to function properly. I spoke with the Dodge dealership, the spoken informed me that when Dodge merged with MERCEDE the problem persisted and to this date a fix was not provided. I spoke with other Dodge owner who experience the same problem. The engine was not functioning properly because of internal damage. The cost of repair would cost between $8K and $10K to replace or repair the engine. The dealership stated that NHTSA nor Dodge have provided a fix and that the problem still persist to this day.

  • Showing the 5 most recent of 44.
• Power Train35

  1 involved a crash · 3 involved a fire

  • Filed Jun 2024

    Recall T79 or 17V-821 or break transmission shift pin stuck in open position. This is the 2nd time this has happened and serious damage has occurred to the vehicle. Dodge won't do anything about it. Vehicle was parked, turned off, no key. I came out of building and it shifted into gear on its own and rolled backwards into a pole.

  • Filed Sep 2023

    The contact owns a 2012 Ram 2500. The contact stated while the vehicle was parked, the vehicle rolled away. The contact was standing near the vehicle with the key fob. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V821000 (Power Train). The manufacturer was not contacted. The failure mileage was approximately 220,000.

  • Filed Sep 2020

    MY WIFE AND I WERE GOING DOWN THE HIGHWAY AT 75 MPH WHEN THERE WAS A SUDDEN VIBRATION THEN A LOUD BANG, AND THERE WAS SOMETHING HITTING UNDERNEATH THE FLOOR. I WAS ABLE TO GET IN THE BREAKDOWN LANE. I LOOKED UNDERNEATH THE TRUCK AND THE FRONT DRIVE SHAFT WAS MISSING AND MOST OF THE TRANSFER CASE. I WENT BACK AND CLEANED ALL THE STUFF OFF THE ROAD. ALSO AFTER FURTHER EXAMINATION THERE WAS A LARGE HOLE IN THE TRANSMISSION HOUSING FROM THE FRONT DRIVE SHAFT HITTING IT AND THE BRAKE LINES AND OTHER LINES AND HOSES IN THE VICINITY WERE DESTROYED.THE INS CO. WOULD NOT COVER IT AND THE REPAIR BILL WAS IN EXCESS OF 10,000.

  • Filed Apr 2019

    TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT THE REAR AXLES SEIZED AND THE REAR TIRES SLID WHILE OPERATING THE VEHICLE. THE VEHICLE SLID OFF THE ROAD DUE TO THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE CONTACT WAS A MECHANIC AND DIAGNOSED THAT THE VEHICLE NEEDED A FILL PLUG AND NEW GEAR OIL. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONTACT DID NOT HAVE THE PROPER FILL COVER FOR THE FILL PLUG. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNKNOWN.

  • Filed Feb 2019

    I OWN A 2012 RAM 2500 6 SPEED MANUAL TRANSMISSION WITH 130 THOUSAND MILES ON IT FIRST. I WAS DRIVING DOWN ON AN INTERSTATE IN DAN ANTONIO GOING AROUND 70 MPH WHEN I HEAR AND FEEL A BAD VIBRATION. I START TO SLOW DOWN WHEN I HEAR A LOUD BANG AND FEEL SOMETHING HIT THE FLOORBOARD. IT HIT SO HARD THE PENS I HAD NEXT TO THE SHIFTER FLEW TO THE BACKSEAT. I IMMEDIATELY LOSE MY CLUTCH (SLAVE CYLINDER WAS SMASHED) AND I LIMP IT TO THE SIDE OF THE ROAD. I MAKE IT TO THE SHOULDER PUT MY FLASHERS AND TURN THE TRUCK OFF. I GET OUT AND MY FRONT DRIVE SHAFT IS COMPLETELY GONE AND SO IS HALF OF MY TRANSFER CASE ALONG WITH THE SLAVE CYLINDER TO WORK MY CLUTCH. MY FUEL AND BRAKE LINES ARE INTACT BUT ARE PULLED DOWN BELOW THE FRAME. I INFORM MY INSURANCE IMMEDIATELY, AND THEY COME OUT TO INSPECT IT, AND SAY IT WAS MECHANICAL. SINCE I DIDN'T HAVE MECHANICAL COVERAGE ON MY FULL COVERAGE THERE IS NOTHING THEY WILL DO. I HAVE MY MECHANIC LOOK AT IT AND SAY THE VIBRATION CAUSED MY BOLTS THAT HOLD THE FRONT DRIVE SHAFT TO THE FRONT DIFFERENTIAL SHEARED OFF AND THE SHAFT GOT LODGED INTO THE GROUND CAUSING IT TO BREAK THE TRANSFER CASE IN HALF. FROM WHAT I'VE BEEN TOLD THIS IS MORE OF AN ISSUE THAN RAM WANTS TO LEAD ON. TRANSFER CASES ARE HARD TO GET AHOLD OF SAME AS THE DRIVE SHAFT. SO FAR I HAVE GOTTEN THE SLAVE CYLINDER MASTER CYLINDER REPLACED FOR 150 DOLLARS. I'VE BEEN QUOTED UPWARDS TO 2000 DOLLARS FOR A REMANUFACTURED TRANSFER CASE. SINCE THEY DON'T COME WITH THE MOTOR THAT IS ANOTHER 300 DOLLARS. THEN THE FRONT DRIVE SHAFT COST AROUND 700 TO 750 DOLLARS. TO PAY MY MECHANIC FOR THE WORK HE IS GOING TO DO IT FOR 500 DOLLARS. A TOTAL OF 3650 WITH ANOTHER 150 TO TOW IT BACK FROM THE SHOP SINCE MY INSURANCE REFUSED TO DO THAT FOR ME. A TOTAL OF 3800 DOLLARS BECAUSE THE CV JOINT WENT OUT WITHOUT ANY WARNINGS SIGNS.

  • Showing the 5 most recent of 35.
• Fuel/Propulsion System24

  1 involved a fire

  • Filed Jan 2026

    My passenger headlights keeps going in and out. The wiring harness has been replaced twice and it still does it. My check engine light keeps coming on for the evap system even though its been replaced.

  • Filed Nov 2025

    Our 2012 RAM 2500 truck with 135k miles, had it's fuel tank fail. The dealership in Oak Ridge, TN tested the vehicle and found that the gas tank tubes were broken causing us to not be able to fill the tank. The dealership recommended "NEED TO REPLACE GAS TANK". Mopar aka Stellantis does not make the fuel tank anymore, the "replacement" fuel tank does not work (completely wrong configuration), there is not an aftermarket tank. We have a Million Mile bumper to bumper warranty with MOPAR. "Customer Care" does not care.

  • Filed Sep 2017

    EXCESSIVE FUEL CONSUMPTION..LESS THAN 10MPG, HIGH OPERATING TEMPERATURE, POWER/PERFORMANCE WITH/ WITHOUT. MODERATE TOWING LOADS. HIGH TEMPERATURES ASSOCIATED WITH ELEVATIONS IN EXCESS OF 4OOO FEET. FREQUENT ENGINE LIGHT APPEARANCE.

  • Filed Dec 2015

    TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • Filed Oct 2015

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE FILLER NECK REJECTED FUEL. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ALLOW THE PUMP TO REFUEL AND WOULD RESPOND AS IF THERE WERE A FULL TANK WHEN THE VEHICLE WAS LOW ON FUEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,771. THE VIN WAS NOT AVAILABLE.

  • Showing the 5 most recent of 24.
• Suspension22

  2 involved a crash · 1 involved a fire

  • Filed Oct 2022

    When driving at highway speed, if I hit the seam between the road and a bridge and it is not smooth my truck goes into a, "Death wobble." The steering wheel and the whole truck shakes uncontrollably. I can barely keep it in the road. It will only stop when the vehicle slows below 30mph. This problem started about 48,000 miles, I only have a little over 56,000 now. I have changed the stabilizer, got new tires and an alignment. I will be taking it to a mechanic on the 17th but I really believe the manufacture should have a recall on this vehicle. It is very dangerous. I am not the only person to own one of these trucks and this happens to.

  • Filed Feb 2020

    TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED THE TRACK BAR BUSHING FELL APART AND CAUSED EXCESSIVE SHAKING WITHOUT WARNING. THE CONTACT HAD TO PULL THE VEHICLE TO THE SIDE OF THE ROAD FOR SEVERAL MINUTES. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 135,000.

  • Filed Apr 2019

    TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT THE REAR AXLES SEIZED AND THE REAR TIRES SLID WHILE OPERATING THE VEHICLE. THE VEHICLE SLID OFF THE ROAD DUE TO THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE CONTACT WAS A MECHANIC AND DIAGNOSED THAT THE VEHICLE NEEDED A FILL PLUG AND NEW GEAR OIL. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONTACT DID NOT HAVE THE PROPER FILL COVER FOR THE FILL PLUG. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNKNOWN.

  • Filed Sep 2017

    AT APPRX.38,000 MI,ON A FREEWAY AT 65 MPH, RAN OVER A SMALL BUMP IN THE ROAD THE TRUCK BEGAN SHAKING VIOLENTLY, AS IF IT WAS GOING TO FLY APART.TOOK FOOT OF THE GAS, HIT THE BRAKES UNTIL SLOWED TO APPROX.. 40 MPH. I'M A SMALL FEMALE IT WAS ALL I COULD DO TO GET THE VEHICLE TO THE OFF RAMP. THIS WAS NOT A NORMAL TIRE OUT OF BALANCE SITUATION.IF SO IT WOULD DO THAT CONSISTENTLY. A FEW WEEKS LATER IT OCCURRED WHILE MY HUSBAND WAS DRIVING IT.HE'S DEFINITION IS LIKE A BUCKING BRONCO. WE PURCHASED AN EXTENDED WARRANTY FROM THE DEALERSHIP LAKE NORMAN CHRYSLER DODGE. TOOK THE TRUCK IN WE THOROUGHLY EXPLAINED TO THE SERVICE WRITER HOW DANGEROUS THIS IS, IT'S A SAFETY ISSUE. HE WROTE IT UP AS A VERY BAD VIBRATION. THEIR FINDINGS WAS A STEERING STABALIZER AND REPLACED IT. MILEAGE WAS 42722. IT DOESN'T DO THIS WITH EVERY BUMP YOU HIT. THIS VEHICLE IS NOT DRIVEN OFTEN. NOW ONLY A FEW HUNDRED MILES LATER IT HAPPENED AGAIN TWICE. BOTH TIMES WHILE TRAVELING ON THE FREEWAY 60 TO 65 MPH. WHEN YOU'RE ON A FREEWAY AND A TRACTOR TRAILER TRUCK IS BEHIND YOU, IT IS LIFE THREATENING TO TAKE YOUR FOOT OFF THE GAS AND HIT THE BRAKES. THE TRUCK IS BACK AT THE DEALERSHIP HAS BEEN THERE FOR 1 1/2 WEEKS. THEY CAN'T FIND ANYTHING WRONG. WE HAVE DISCOVERED THIS IS CALLED THE DEATH WOBBLE AND DODGE HAS HAD THIS PROBLEM FOR YEARS AND HAS NEVER SOLVED THE PROBLEM.THIS HAS BEEN A MAJOR PROBLEM ON THE DODGE RAM 2500 AND JEEP WRANGLERS. NORMALLY IT OCCURS WHEN THE VEHICLE HAS 150,000 MILES ON IT OR BETTER WHEN PARTS HAVE WORN OUT, NOT AT 40,000.IF THE DEALER SAYS THAT ALL THE PARTS AND BUSHINGS ARE GOOD, IF SO, THEN THIS IS A DODGE RAM DESIGN FLAW. THERE ARE REPORTS ALL OVER THE INTERNET OF OTHER OWNERS WHO HAVE THIS SAME PROBLEM AND HOW DANGEROUS IT IS. WE PAID A LOT OF MONEY TO PURCHASE THIS VEHICLE AND NOW CAN'T EVEN DRIVE IT.

  • Filed Apr 2016

    THE TRANSFER CASE OF THE TRUCK BROKE SUDDENLY AND SINCE I WAS DRIVING AT 75 MILES, THE ROTATION OF THE METAL PARTS KEEP GOING AND BROKE MAYOR PARTS UNDER THE RUCKS SUCH AS TRANSMITION, SUSPENSION, OIL LINES, DIESEL LINES, AND MUCH AND MUCH MORE EVEN MADE A HOLE UNDER THE CABIN. THE PART UNDER THE TRUCK JUST LOOK LIKE SOMETHING EXPLODED BECAUSE THE DAMAGE IS TOO BIG. EVEN BEYOND REPAIR FOR ME.

  • Showing the 5 most recent of 22.
• Service Brakes14

  2 involved a crash · 1 involved a fire

  • Filed Dec 2020

    PLEASE LOOK INTO ABS MODULE AND HCU FAILURES REQUIRING REPLACEMENT. I SPOKE WITH DODGE AND THEY STATED IT IS A KNOW PROBLEM AND REQUIRES REPLACEMENT OF PARTS. THE ANTI LOCK BRAKING SYSTEM AND HYDRAULIC CONTROL UNIT HAVE BEEN FAILING ON RAM 2500 AND 3500 SINCE 2006. MY TRUCK IS A 2012 WITH JUST 35972, (NOT A DAILY DRIVEN TRUCK SO YES LOW MILES) MILES ON IT AND IS FAILING. THIS FAILURE CAUSES THE CRUISE CONTROL TO STOP FUNCTIONING. PLEASE LOOK INTO RAM FORUMS AND READ ALL THE COMPLAINTS AND LOOK AT THE VARIATIONS IN YEARS, IF THIS IS A KNOW PROBLEM THAT CAN CAUSE THE ABS TO FAIL HOW ARE THEY NOT REPAIRING THIS. THIS TRUCKNIS STILL ON THE FACTORY INSTALLED BRAKES

  • Filed Jan 2019

    FACTORY INSTALLED TRAILER BREAKS DO NOT WORK, I TOW A 10,000# TRAILER THAT I CANT TOW WITHOUT TRAILER BREAKS. CALLED DODGE @1-866-726-4636, THAY KNOW OF THE PROBLEM BUT CANT FIX IT. THIS WILL EVENTULY LEAD TO AN ACCIDENT.I WAS ON THE C.A. 101 NORTH AND HAD NO TRAILER BREAKS THIS IS DANGEROUS

  • Filed May 2018

    TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHARLIE'S DODGE CHRYSLER JEEP RAM IN MAUMEE, OH, (419) 893-0241) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • Filed Mar 2018

    THE BREAK TRANSMISSION SHIFT INTERLOCK LOCKING PIN ON VEHICLE MAY BECOME STUCK IN THE OPEN POSITION ALLOWING THE TRANSMISSION TO BE SHIFTED OUT OF PARK AND TO ANY GEAR POSITION WITHOUT DEPRESSION OF THE BRAKE PEDAL AND/OR WITHOUT THE KEY IN THE IGNITION - DEALERSHIP WON'T HAVE THE PARTS AVAILABLE TO FIX THE RECALL UNTIL "PROBABLY AROUND SUMMER TIME," ACCORDING TO THE SERVICE DEPARTMENT.

  • Filed Nov 2017

    DRIVING DOWN THE INTERSTATE AT APPROXIMATELY 70 MPH WHEN THE VEHICLES IN FRONT OF THE TRUCK SLAMMED ON BRAKES. I WAS ROUGHLY 30 FT BEHIND THE VEHICLE IN FRONT OF ME. I SLAMMED ON MY BRAKES AND THE PEDAL FELT SPONGY BEFORE GOING TO THE FLOOR. THE TIRES DID NOT LOCK UP, AND THE TRUCK SLOWED 20MPH IN ABOUT 30 FT. THE TRUCK MADE IMPACT WITH A CHEVROLET TAHOE AT 50 MPH. THE AIRBAGS FAILED TO DEPLOY AND THE SEATBELT FAILED TO LOCK, THROWING MY KNEES INTO THE DASH. THE CHEVROLET TAHOE WAS TOTALED. THE CURRENT ESTIMATE TO REPAIR THE RAM IS $5,448. THE BUMPER, DRIVER FENDER, GRILLE, AND HOOD WERE DAMAGED. UPON REMOVING THOSE ITEMS THE SHOP FOUND ALMOST EVERY BRACKET IN THE FRONT END HAD BEEN BROKEN AND THE FRAME HORNS BENT UPWARDS FROM THE COLLISION. THE IMPACT WAS HARD ENOUGH TO BREAK A RATCHET STRAP IN THE BED OF THE TRUCK, SENDING A LADDER THAT I WAS CARRYING INTO THE CAB CORNER, LEAVING A SOFTBALL SIZED DENT. WE WERE ABLE TO DRIVE AWAY FROM THE INCIDENT AND THE BRAKES WERE FUNCTIONAL ON THE TRIP TO THE BODY SHOP, HOWEVER ANY ATTEMPT TO DEPRESS THE PEDAL RAPIDLY WOULD RESULT IN A SPONGY PEDAL. MILEAGE AT THE TIME OF THE INCIDENT WAS 81,110. RAM WAS CONTACTED AND AFTER A WEEK OF BACK AND FORTH RAM AGREED TO SEND SOMEONE TO INSPECT THE VEHICLE TO DETERMINE IF THERE IS A FAULT IN THE TRUCK.

  • Showing the 5 most recent of 14.
• Unknown or Other14

  1 involved a crash · 1 involved a fire

  • Filed Sep 2018

    TRUCK WILL SHUT OFF WHILE DRIVING. SOMETIMES WILL START BACK UP A SECOND LATER, SOMETIMES NEED TO BRING IT TO A FULL STOP, TO RESTART THE TRUCK. IT WILL DO IT AT RANDOM NO MATTER WEATHER TYPE OF DRIVING, IT WILL JUST DO IT.

  • Filed Jun 2018

    WIN IGNITION MODULAR SUDDENLY WENT BAD. CAN GO OUT WHEN DRIVING. DOES NOT ALLOW KEY TO BE REMOVED. CAN DRAIN BATTERIES (FOUND THIS OUT AFTER REPLACING BOTH BATTERIES). FORTUNATELY, VEHICLE WAS STATIONARY, BUT LEFT ME STRANDED.

  • Filed Jun 2018

    MY WIFE WAS GETTING INTO THE TRUCK AND STEPPED ON THE STEP BOARD AND THE BOARD FELL OFF THE TRUCK. I WAS TOLD BY THE DEALER THAT THIS IS A COMMON PROBLEM,BUT THERE WAS NOTHING THEY COULD DO ABOUT IT BECAUSE I WAS OUT O WARRANTY. LUCKILY ME DID NOT GET HURT. TWICE A WEEK I PICKUP AN ELDERLY LADY THAT USES A WALKER, IF SHE HAD STEP ON IT SHE WOULD HAVE GOTTEN HURT BADLY

  • Filed Apr 2018

    THE DRIVER SIDE DOOR LOCKED AND I WAS UNABLE TO UNLOCK THE DOOR IN ANYWAY WHICH CAUSED ME TO ENTER AND EXIT THE VEHICLE THROUGH THE PASSENGER SIDE . THE TRUCK WAS PARKED WHEN THE DOOR WAS LOCKED AND THEN WAS UNABLE TO UNLOCK IT . YES IT WAS A MAJOR INCONVENIENCE BUT ALSO A LIFE SAFETY ISSUE IF I WOULD HAVE HAPPENED TO BEEN IN AN ACCIDENT OR IF THE TRUCK WOULD HAVE HAD A CATASTROPHIC FAILURE I WAS UNABLE TO EXIT THE VEHICLE IN A TIMELY AND SAFELY MANNER . MY MAJOR CONCERN WAS BLANTANTLY OVER LOOKED BY DODGE AND I WAS TOLD IT AN INCONVENIENCE AND HAD NOTHING TO DO WITH LIFE SAFETY.

  • Filed Jan 2018

    BACK IN SEPTEMBER 2017 I WAS AT WORK AT OFFUTT AIR FORCE BASE WHEN I RECEIVED SEVERAL MESSAGES FROM THE PAPILLION FIRE DEPARTMENT, THE LA VISTA POLICE DEPARTMENT, AND MY APARTMENT STAFF HAD BEEN DESPERATELY TRYING TO GET AHOLD OF ME TO LET ME KNOW THAT MY RAM 2500, WHICH I HAD NOT DRIVEN IN OVER 10 DAYS, HAD CAUGHT FIRE UNDER THE HOOD IN ITS PARKING SPOT NEAR MY APARTMENT BUILDING. MY FIRST THOUGHT AFTER BEING COMPLETELY BLOWN AWAY BY THE FACT THAT A LIGHTLY USED TRUCK THAT HADN'T EVEN BEEN DRIVEN COULD SPONTANEOUSLY CATCH ITSELF ON FIRE WAS THAT THANK GOODNESS THE TRUCK WAS PARKED OUTSIDE AND NOT IN MY GARAGE. WHEN I GOT TO MY TRUCK I SAW THAT THE FUSE BOX WAS MELTED AS WELL AS ALL THE WIRES LEADING TO AND FROM THE FUSE BOX. I HAD THE TRUCK TOWED TO A LOCAL RAM DEALERSHIP AND I CONTACTED RAM AND CHRYSLER SPECIAL INVESTIGATIONS WHO REFUSED TO PROVIDE ME WITH ANY DETAILS OTHER THAN THE VEHICLE WAS NO LONGER UNDER WARRANTY.

  • Showing the 5 most recent of 14.
• Air Bags11

  3 involved a crash

  • Filed Jul 2023

    The contact owns a 2012 Ram 2500. The contact stated the vehicle failed to start intermittently. The contact also stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer and the dealer was made aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 168,000.

  • Filed Mar 2019

    AIRBAG LIGHT ON; AIRBAG INOP. RECALL THAT HAVE BEEN IDENTIFIED TO BE EFFECT THE 2013 MODELS ALSO EFFECT THE 2012 MODELS.

  • Filed Sep 2018

    TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD. A DETERMINATION WAS NOT MADE AS TO WHETHER THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED A FRACTURED VERTEBRAE, MODERATE BRUISING, AND SEVERE SWELLING. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000. *DT *TR *TT CONSUMER STATED AIR BAG DEPLOYED. UPDATED 12/03/18*JB

  • Filed Aug 2018

    TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED AND THE GEAR SHIFTER FAILED TO SHIFT INTO PARK. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO LANDERS CHEVROLET OF NORMAN (1221 ED NOBLE PKWY, NORMAN, OK 73072, 405-321-7021), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT SHE WAS UNAWARE OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), 15V459000 (AIR BAGS) ,AND 17V821000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.

  • Filed Nov 2017

    DRIVING DOWN THE INTERSTATE AT APPROXIMATELY 70 MPH WHEN THE VEHICLES IN FRONT OF THE TRUCK SLAMMED ON BRAKES. I WAS ROUGHLY 30 FT BEHIND THE VEHICLE IN FRONT OF ME. I SLAMMED ON MY BRAKES AND THE PEDAL FELT SPONGY BEFORE GOING TO THE FLOOR. THE TIRES DID NOT LOCK UP, AND THE TRUCK SLOWED 20MPH IN ABOUT 30 FT. THE TRUCK MADE IMPACT WITH A CHEVROLET TAHOE AT 50 MPH. THE AIRBAGS FAILED TO DEPLOY AND THE SEATBELT FAILED TO LOCK, THROWING MY KNEES INTO THE DASH. THE CHEVROLET TAHOE WAS TOTALED. THE CURRENT ESTIMATE TO REPAIR THE RAM IS $5,448. THE BUMPER, DRIVER FENDER, GRILLE, AND HOOD WERE DAMAGED. UPON REMOVING THOSE ITEMS THE SHOP FOUND ALMOST EVERY BRACKET IN THE FRONT END HAD BEEN BROKEN AND THE FRAME HORNS BENT UPWARDS FROM THE COLLISION. THE IMPACT WAS HARD ENOUGH TO BREAK A RATCHET STRAP IN THE BED OF THE TRUCK, SENDING A LADDER THAT I WAS CARRYING INTO THE CAB CORNER, LEAVING A SOFTBALL SIZED DENT. WE WERE ABLE TO DRIVE AWAY FROM THE INCIDENT AND THE BRAKES WERE FUNCTIONAL ON THE TRIP TO THE BODY SHOP, HOWEVER ANY ATTEMPT TO DEPRESS THE PEDAL RAPIDLY WOULD RESULT IN A SPONGY PEDAL. MILEAGE AT THE TIME OF THE INCIDENT WAS 81,110. RAM WAS CONTACTED AND AFTER A WEEK OF BACK AND FORTH RAM AGREED TO SEND SOMEONE TO INSPECT THE VEHICLE TO DETERMINE IF THERE IS A FAULT IN THE TRUCK.

  • Showing the 5 most recent of 11.
• Fuel System10

  1 involved a fire

  • Filed Aug 2018

    TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED AND THE GEAR SHIFTER FAILED TO SHIFT INTO PARK. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO LANDERS CHEVROLET OF NORMAN (1221 ED NOBLE PKWY, NORMAN, OK 73072, 405-321-7021), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT SHE WAS UNAWARE OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), 15V459000 (AIR BAGS) ,AND 17V821000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.

  • Filed Jul 2015

    I HAVE RECEIVED A NOTICE OF RECALL 2 TIMES SINCE DECEMBER 1,2014 FOR DIESEL FUEL HEATER ELECTRICAL CONNECTOR AND HAVE BEEN TO THE DODGE DEALER SEVERAL TIMES TO GET THIS TAKEN CARE OF. THE DEALER STATES THAT THEY DO NOT HAVE THE PARTS. THIS HAS BEEN OVER 8 MONTHS NOW AND I AM NOW EXPERIENCING ELECTRICAL PROBLEMS WITH THIS VEHICLE AS WELL AS WHAT APPEARS TO BE A STICKING THROTTLE AS I DRIVE. THIS IS A SERIOUS SITUATION AS THE VEHICLE DOES NOT SLOW DOWN WHEN RELEASING THE THROTTLE. IT ALSO AT IDLE WILL INCREASE THE RPM ON IT'S OWN. UPDATE 9/15/15*CW THE FUEL HEATER WAS FIXED. THE ELECTRICAL PROBLEM STILL EXISTS WITH HIGH IDLE AND THE VEHICLE ONLY SLOWED DOWN WHEN THE BRAKE WAS APPLIED. THE HIGH IDLE AND CONSTANT INSTANCES OF FAILURE OF THE VEHICLE TO SLOW DOWN WAS A RECURRING PROBLEM AS WELL AS THE INABILITY TO OBTAIN INFORMATION FROM THE VEHICLES INFORMATION PORT STILL EXISTS. UPDATED 10/01/15*JB

  • Filed Apr 2015

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). TWO DEALERS STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/13/15*CN

  • Filed Apr 2015

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN

  • Filed Apr 2015

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/28/15 *TA THE VEHICLE WAS REPAIRED UNDER RECALL. UPDATED 11/23/2015*JS

  • Showing the 5 most recent of 10.
• Engine And Engine Cooling9

  2 involved a fire

  • Filed Sep 2018

    TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE EXHAUST MANIFOLD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

  • Filed Oct 2015

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE EXHAUST FRACTURED CAUSING THE EMERGENCY BRAKE WIRING AND THE ABS WIRING TO MELT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED THAT THE EXHAUST PIPES ,THE ABS, AND THE WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

  • Filed Apr 2015

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). TWO DEALERS STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/13/15*CN

  • Filed Apr 2015

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN

  • Filed Apr 2015

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/28/15 *TA THE VEHICLE WAS REPAIRED UNDER RECALL. UPDATED 11/23/2015*JS

  • Showing the 5 most recent of 9.
• Exterior Lighting8

  • Filed Jan 2026

    My passenger headlights keeps going in and out. The wiring harness has been replaced twice and it still does it. My check engine light keeps coming on for the evap system even though its been replaced.

  • Filed Sep 2017

    MY PASSENGER HEADLIGHT WORKS INTERMITTENTLY. THE BULB IS GOOD. THE WIRING HARNESS INSIDE OF THE HOUSING HAS BEEN CHANGED AND DID NOT SOLVE THE ISSUE. IT WILL WORK FOR A MONTH OR SO THEN NOT WORK.

  • Filed Dec 2016

    BEGAN HAVING ELECTRICAL PROBLEMS. THE MOST SERIOUS, WHILE DRIVING AFTER DARK, THE HEADLIGHTS WENT OUT. AIRBAG LIGHT INDICATOR GOES ON INTERMITTENTLY. RADIO GOES DEAD. REPLACED HEADLIGHT BULBS AND HAD TIPM FLASHED BUT OCCURRED AGAIN. *TR

  • Filed Oct 2016

    THE AUTOMATIC HEADLIGHTS SHUT OFF IN THE DARK FOR NO REASON. I WAS DRIVING ON A BACK ROAD WITH NO STREET LIGHTS. I WAS COMING INTO A TURN AND ALL OF A SUDDEN THE HEADLIGHTS SHUT OFF. IT WAS PITCH BLACK AND THE HEADLIGHT SWITCH WAS IN THE AUTO FEATURE. I QUICKLY REACHED AND TURN THEM ON MANUALLY. THIS WAS VERY DANGEROUS. IF I WASN'T ON A ROAD I NORMALLY TRAVEL I WOULD HAVE WRECKED. *TR

  • Filed Aug 2015

    WHEN I TRIED TO SWITCH MY HEADLIGHTS FROM DIM TO BRIGHT, THEY WOULDN'T STAY IN BRIGHT. AFTER SEVERAL ATTEMPTS THE BRIGHTS WOULD NOT COME ON. WHEN I SIGNALLED TO TURN LEFT, THE LEFT HEADLIGHT WENT OUT. WHEN I SIGNALLED RIGHT, THE RIGHT HEADLIGHT WENT OUT. WHEN I STOPPED AND SET THE PARKING BRAKE, BOTH HEADLIGHTS WENT OUT. SEEMS LIKE MY TRUCK HAS A GHOST ONBOARD!

  • Showing the 5 most recent of 8.
• Structure8

  2 involved a fire

  • Filed Jun 2020

    FRAME BROKE IN 3 SPOTS, ALONG WITH A FRAME AND WHEEL BEARINGS, GEAR CONTROL BOX, ALIGNMENT, THE TRUCK BODY MOVES WHEN TURNING NOT THE WHEELS. THE TIRE STABILIZER HASN'T TURNED OFF IN OVER A YEAR AFTER POURING THOUSANDS OF DOLLARS IN REPAIRS.. TRUCK IS UNDRINKABLE AND NOT EVEN 10 YEARS OLD. *TR

  • Filed Nov 2017

    TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE LIFTERS DETACHED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE MISFIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR, THE SPARK PLUGS, AND COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

  • Filed Jan 2016

    HOOD CLOSING SUDDENLY WITHOUT WARNING WHILE CHECKING ENGINE OIL......UPDATED 04/01/16 *BF

  • Filed Nov 2015

    EXHAUST SMALL IN CAB WIN USING THE ENGINE BRAKE.

  • Filed Dec 2014

    I LEFT THE TRUCK RUNNING, I WALKED ABOUT 20 FEET AWAY WHILE DOING SOME CLEANING ON MY PROPERTY AND WHEN I TURNED AROUND I SAW WHAT LOOKED LIKE THE GROUND ON FIRE. IT LOOKED LIKE FIRE DRIPPING DOWN FROM UNDERNEATH THE TRUCK AND IN NO TIME THE TRUCK BURNED TO THE GROUND. WHAT DO I NEED TO DO AT THIS POINT? SHOULD I GET AN ATTORNEY? *TR

  • Showing the 5 most recent of 8.
• Diesel8

  • Filed Aug 2018

    TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED AND THE GEAR SHIFTER FAILED TO SHIFT INTO PARK. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO LANDERS CHEVROLET OF NORMAN (1221 ED NOBLE PKWY, NORMAN, OK 73072, 405-321-7021), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT SHE WAS UNAWARE OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), 15V459000 (AIR BAGS) ,AND 17V821000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.

  • Filed Jul 2015

    I HAVE RECEIVED A NOTICE OF RECALL 2 TIMES SINCE DECEMBER 1,2014 FOR DIESEL FUEL HEATER ELECTRICAL CONNECTOR AND HAVE BEEN TO THE DODGE DEALER SEVERAL TIMES TO GET THIS TAKEN CARE OF. THE DEALER STATES THAT THEY DO NOT HAVE THE PARTS. THIS HAS BEEN OVER 8 MONTHS NOW AND I AM NOW EXPERIENCING ELECTRICAL PROBLEMS WITH THIS VEHICLE AS WELL AS WHAT APPEARS TO BE A STICKING THROTTLE AS I DRIVE. THIS IS A SERIOUS SITUATION AS THE VEHICLE DOES NOT SLOW DOWN WHEN RELEASING THE THROTTLE. IT ALSO AT IDLE WILL INCREASE THE RPM ON IT'S OWN. UPDATE 9/15/15*CW THE FUEL HEATER WAS FIXED. THE ELECTRICAL PROBLEM STILL EXISTS WITH HIGH IDLE AND THE VEHICLE ONLY SLOWED DOWN WHEN THE BRAKE WAS APPLIED. THE HIGH IDLE AND CONSTANT INSTANCES OF FAILURE OF THE VEHICLE TO SLOW DOWN WAS A RECURRING PROBLEM AS WELL AS THE INABILITY TO OBTAIN INFORMATION FROM THE VEHICLES INFORMATION PORT STILL EXISTS. UPDATED 10/01/15*JB

  • Filed Apr 2015

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). TWO DEALERS STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/13/15*CN

  • Filed Apr 2015

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN

  • Filed Apr 2015

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/28/15 *TA THE VEHICLE WAS REPAIRED UNDER RECALL. UPDATED 11/23/2015*JS

  • Showing the 5 most recent of 8.
• Tires6

  • Filed Feb 2023

    I purchased a pair of Treadwright warden tires for the rear of my wife’s truck. In less than 100 miles the tread separated from the casing on one of the tires. I caught it before it completely blew out and have pictures. The replacement they sent has a blown sidewall. I mounted it and a bubble started to form that was 1/2” high and 3” around with just 20psi, operating PSI for the tire is 80PSI. I immediately stopped inflation and contacted Treadwright. They tried to convince me that it was “overlap” and safe to use. I told them it is not over lap and showed them multiple pictures of the tire from different angles to prove it has a blown belt. They still insisted it was a serviceable tire. It’s not and I have pictures. I’ve used Treadwright tires for the last 5 or so years. Over the last year and a half to 2 years I’ve received 6 defective tires. All defects were fatal defects, all being broken belts. That’s 1 out of every 4.5 tires purchased. If I’ve received that many fault tires I can be the only one. On top of that the insistence of Treadwright trying to convince people to use fatally defective tires is negligent, reckless and dangerous.

  • Filed Oct 2022

    The contact owns a 2012 RAM 2500 equipped with Kenda Tires, Tire Line: Klever, Tire Size: LT275/70/R18, DOT Number: 02T6NAANL12228260. The contact stated while driving 60 MPH, the vehicle started bouncing. The contact stated no warning light was illuminated. The contact continued to drive back to the tire shop and was informed that the front passenger’s side tire was showing tread separation. The tire shop replaced the front passenger’s side tire. The contact stated that approximately two weeks later, he experienced the same failure with the front driver’s side tire. The contact took the vehicle back to the tire shop and had the front driver’s side tire replaced with the spear tire. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact stated that he had left a voicemail with the manufacturer but had not yet received a callback. The failure mileage was approximately 151,000.

  • Filed Aug 2020

    WHILE DRIVING MY TRUCK ON THE INTERSTATE AND PULLING A TRAVEL TRAILER, THE DRIVER'S SIDE FRONT TIRE HAD A BLOWOUT WITHOUT WARNING. MY TRUCK AND TRAILER MOMENTARILY SWERVED BUT I WAS ABLE TO REGAIN CONTROL AND PULL OVER TO THE RIGHT SHOULDER. I HEARD THE REMAINING TIRE TREAD STRIKE THE WHEEL WELL REPEATEDLY BEFORE I COULD STOP THE TRUCK. THE BLOWOUT CAUSED EXTENSIVE DAMAGE TO THE FENDER, WHEEL WELL LINER, BATTERY, HEADLIGHT BRACKET, BUMPER AND WIRING HARNESS. ASIDE FROM THE BODY DAMAGE, NUMEROUS WIRES WERE TORN AND RENDERED THE TRUCK INOPERABLE. DUE TO THE AMOUNT OF DAMAGE, MY INSURANCE CARRIER DEEMED THE VEHICLE A TOTAL LOSS. I'M SHOCKED AND DISMAYED THAT THE TIRE FAILED. THE TIRES HAD A 60,000-MILE WARRANTY ON THEM, BUT HAD BEEN IN SERVICE FOR LESS THAN 22,000 MILES. I CHECKED THE TIRE PRESSURE BEFORE STARTING THE TRIP. MY TPMS DID NOT INDICATE A LOSS OF PRESSURE DURING MY TRAVELS. THE ROAD WAS FLAT AND IN GOOD CONDITION. I DID NOT STRIKE ANY OBJECTS ON THE ROAD. BECAUSE I WAS PULLING A TRAILER, MY SPEED WAS APPROXIMATELY 50-55 MPH. UPON FURTHER INSPECTION AFTER THE BLOWOUT, I NOTICED A LARGE HOLE IN THE TIRE CASING. I PRESUME THAT THE TIRE DETERIORATED FROM THE INSIDE OUT, AND ULTIMATELY RESULTED IN FAILURE. I'M LUCKY THAT TRAFFIC WAS LIGHT AND THAT I WAS NOT NEAR THE EDGE OF A CLIFF OR MOUNTAIN ROAD. ALTHOUGH I LOST MY TRUCK, THIS BLOWOUT COULD HAVE HAD MUCH MORE SERIOUS AND DIRE CONSEQUENCES FOR MYSELF AND OTHERS.

  • Filed Jun 2016

    TL* THE CONTACT OWNS A 2012 RAM 2500 EQUIPPED WITH FEDERAL COURAGIA A/T TIRES, SIZE: 35X12.50R20M/T (NA). WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT WHEELS STARTED TO SHAKE. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED SEVERE BELT SEPARATION ON THE FRONT DRIVER AND PASSENGER SIDE TIRES. THE VEHICLE WAS TAKEN TO A TIRE DEALER WHERE THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 10,000.

  • Filed Sep 2015

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500 EQUIPPED WITH FEDERAL COURAGIA A/T TIRES, SIZE: /12.5 /R20 (NA). THE CONTACT STATED THAT THE BELTS SEPARATED FROM UNDERNEATH THE THREAD ON THE FRONT DRIVER SIDE AND REAR PASSENGER TIRES, MAKING THE TIRES UNSAFE. THE TIRES WERE TAKEN TO THE DEALER WHO STATED THAT THE TIRES WERE NOT COVERED FOR ROAD HAZARD. THE CONTACT REPLACED THE DRIVER SIDE TIRE. THE REAR PASSENGER TIRE WAS NOT REPLACED DUE TO THE FAILURE OCCURRING AFTER THE THE DRIVER SIDE TIRE WAS REPLACED. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 10,000. THE DOT NUMBER WAS NOT AVAILABLE.

  • Showing the 5 most recent of 6.
• Vehicle Speed Control6

  • Filed Jan 2019

    R03 (REPLACES L25) WIRELESS IGNITION NODE (WIN) MODULE WIN MODULE FAILURE. WHEN DRIVING THE VEHICLE IN MOTION, THE ENGINE AND POWER SHUTS OFF TO THE VEHICLE, CAUSING LOSS OF POWER STEERING AND BRAKING POWER. THIS HAPPENED TO ME WHILE DRIVING ON THE FREEWAY. THIS HAS BEEN RECALLED DUE TO THE SAME SITUATION ON MULTIPLE OTHER DODGE/CHRYSLER VEHICLES THAT HAVE THE SAME WIN MODULE PART/PART# AS MY 2012 RAM. 'THE WIRELESS IGNITION NODE (WIN) MODULE ON THESE VEHICLES MAY HAVE UNINTENTIONAL MOVEMENT OF THE FREQUENCY OPERATED BUTTON IGNITION KEY, OR FOBIK, FROM THE 'ON' TO THE 'ACCESSORY' POSITION WHILE DRIVING. THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND INCREASE THE RISK OF A CRASH.' HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2016/RCMN-16V240-9929.PDF

  • Filed May 2015

    I WAS GIVEN NOTICE OF RECALL ON DECEMBER 9TH 2014.RECEIVED ANOTHER NOTICE THIS MONTH ON THE FUEL HEATER. I HAVE BEEN TO THE DEALER SEVERAL TIMES AND THEY DO NOT HAVE THE PART.IT HAS BEEN OVER 6 MONTHS SINCE THE FIRST RECALL NOTICE THEN THEY SEND ANOTHER ONE AND STILL DO NOT HAVE THE PARTS.WHAT GOOD IS A RECALL OF A DANGEROUS SITUATION WITH THE VEHICLE AND THE MANUFACTURE DOES NOT SUPPLY THE PARTS! I HAVE ALSO HAD A PROBLEM AND MADE A REPORT BEFORE ABOUT THE TRUCK NOT STOPPING OR SLOWING DOWN.THE ELECTRONIC THROTTLE STICKS AND THIS IS VERY DANGEROUS.

  • Filed Apr 2015

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. AFTER THE VEHICLE WAS STARTED IN COLD TEMPERATURES, IT ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT AN UNKNOWN PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TRANSMISSION FLUID. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 12,800.

  • Filed Mar 2015

    I WAS DRIVING AT 60 MPH WHEN I HAD TO COME TO A STOP BECAUSE OF TRAFFIC AND THE THROTTLE APPARENTLY DID NOT DISENGAGE CAUSING ME TO SLAM ON THE BRAKES HARD. ONLY AFTER A FEW SECONDS WHEN I STOPPED DID THE VEHICLE DOWNSHIFT AND RETURNED TO IDLE FUNCTION.THIS HAS HAPPENED BEFORE AND SINCE THIS INCIDENT.THE VEHICLE HAS ALSO IDLED HIGH AT TIMES AND WILL NOT SLOW DOWN WHEN REMOVING PRESSURE TO THE FUEL PEDAL.IT IS AS IF THE THROTTLE ASSEMBLY STICKS WHICH IS AN APPARENT ELECTRICAL MALFUNCTION.THIS IS AND HAS BECOME A SERIOUS SAFETY ISSUE WITH THIS VEHICLE. I HAVE MADE A COMPLAINT BEFORE AND CONTACTED DODGE RAM ABOUT THIS WITH NO SATISFACTION.I WILL BE DRAFTING A REGISTERED LETTER TO NHTS BOARD AND DODGE RAM RELEASING LIABILITY FROM THIS ISSUE UNTIL IT IS RESOLVED. I ALSO HAVE A RECALL ABOUT THE FUEL FILTER HEATER FROM DECEMBER AND STILL THE MANUFACTURE HAS NOT PROVIDED THE PARTS SO AS TO FIX THIS PROBLEM WHICH CAN CAUSE FIRES IN THE ENGINE COMPARTMENT. *TR

  • Filed Jan 2014

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE FAILED TO RESPOND TO BRAKING ATTEMPTS. THE CONTACT STATED THAT HE HAD TO PLACE THE VEHICLE IN NEUTRAL IN ORDER FOR THE BRAKES ENGAGE. IN ADDITION, THE ENGINE RPMS WERE EXCESSIVELY HIGH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT NO CAUSE FOR THE FAILURE WAS DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 04/14/14*LJ UPDATED 04/22/14

  • Showing the 5 most recent of 6.
• Wheels5

  2 involved a crash

  • Filed Mar 2021

    DRIVING DOWN THE ROAD THE TRUCK SHAKES SO BAD YOU HAVE TO GET STOPPED BEFORE IT GOES AWAY. ALMOST FELT LIKE I WAS GOING TO FLIP THE TRUCK

  • Filed Apr 2019

    TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT THE REAR AXLES SEIZED AND THE REAR TIRES SLID WHILE OPERATING THE VEHICLE. THE VEHICLE SLID OFF THE ROAD DUE TO THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE CONTACT WAS A MECHANIC AND DIAGNOSED THAT THE VEHICLE NEEDED A FILL PLUG AND NEW GEAR OIL. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONTACT DID NOT HAVE THE PROPER FILL COVER FOR THE FILL PLUG. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNKNOWN.

  • Filed Sep 2017

    TL* THE CONTACT OWNS A 2012 RAM 2500. UPON INSPECTION OF THE VEHICLE, IT WAS DISCOVERED THAT THE INNER RINGS ON THREE OF THE FOUR ALUMINUM WHEEL RIMS WERE CRACKED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400,000.

  • Filed Dec 2015

    STEERING WENT OUT CAUSING ME TO LOSE CONTROL AND RUN INTO SIGN . PAID $60000 FOR THIS TRUCK AND I HAVE HAD TO PUT 30K BACK INTO IT FOR REASONS I HAD NO CONTROL OF> THAN CHRYSTLER OFFERED ME 22000 FOR THE TRUCK WHICH IS 4000 BELOW WHAT IS OWED ON TRUCK BIGGEST MISTAKE I MADE WAS BUYING A DODGE VERY UNPROFESSIONAL HOW THEY ARE HANDLINFG THESE BUYBACK TRUCKS SELLING U GARBAGE IS ONE THING THAN TRYING TO TAKE ADVANTAGE ON THE BUYS BACKS ON RECALLED TRUCKS IS UNCALLED FOR

  • Filed Aug 2015

    I NOTICED FOR 6-8 MOS STEERING ISSUE TO THE LEFT, CALLED DEALER SAID NOTHING WRONG. AT VARIOUS TIMES A STRANGE CLUNKING CLICKING LEFT FRONT WHEEL AREA AS DECELERATING AND TURNING LEFT WEIGHT TO THE FRONT. NOW CHOPPY TIRE LEFT FRONT AS THERE ARE NO BALL JOINTS IT APPEARS TIE ROD IS BAD OR SOMETHING. WHILE PULLING INTO A TURN THE OTHER DAY AUGUST 17,2015 THE VEH PULLED HEARD THE CLANK AGAIN AND THE STEERING PULL CAUSED US TO STRIKE FIXED OBJECT. DEALER SAYS NOT AFFECTED BY RECALL, BUT WE HAVE ALL THE SAME ISSUES, AND NOTED FOR AWHILE STEERING AT INTERMITTENT TIMES PROBLEMS... WHAT CAN I DO VERY AFRAID TO DRIVE AS WE DRIVE INTERSTATE OFTEN WITH LOADS, WE NEED THE VEHICLE BUT IT SEEMS TO HAVE THE SAME ISSUE AS RECALL EVEN THOUGH OUR VIN SHOWS DIFFERENT PLANT, BUT WHAT DO WE DO JUST BE KILLED FIRST? HELP PLEASE.

• Electronic Stability Control (esc)3

  1 involved a crash

  • Filed Jun 2020

    FRAME BROKE IN 3 SPOTS, ALONG WITH A FRAME AND WHEEL BEARINGS, GEAR CONTROL BOX, ALIGNMENT, THE TRUCK BODY MOVES WHEN TURNING NOT THE WHEELS. THE TIRE STABILIZER HASN'T TURNED OFF IN OVER A YEAR AFTER POURING THOUSANDS OF DOLLARS IN REPAIRS.. TRUCK IS UNDRINKABLE AND NOT EVEN 10 YEARS OLD. *TR

  • Filed Sep 2016

    FRONT END VIBRATION LOOSE STEERING. OVER 60MPH VERY BAD VIBRATING ALMOST FEELS AS IF THE TRUCK WAS BEING PUSHED ONE WAY AND GOING THE OTHER. BRAKING ALSO CAUSES THE STEERING TO WOOBLE OR PULL DEPENDING ON THE SPEED, WHEN HITTING BUMPS IN THE ROAD WAY IS THE WORST I NEVER KNOW WHERE I MAY END UP. ALL HIGHWAY AND TURNING INTO COMPANIES I USE IT AS A SALES VEHICAL

  • Filed Dec 2015

    STEERING WENT OUT CAUSING ME TO LOSE CONTROL AND RUN INTO SIGN . PAID $60000 FOR THIS TRUCK AND I HAVE HAD TO PUT 30K BACK INTO IT FOR REASONS I HAD NO CONTROL OF> THAN CHRYSTLER OFFERED ME 22000 FOR THE TRUCK WHICH IS 4000 BELOW WHAT IS OWED ON TRUCK BIGGEST MISTAKE I MADE WAS BUYING A DODGE VERY UNPROFESSIONAL HOW THEY ARE HANDLINFG THESE BUYBACK TRUCKS SELLING U GARBAGE IS ONE THING THAN TRYING TO TAKE ADVANTAGE ON THE BUYS BACKS ON RECALLED TRUCKS IS UNCALLED FOR

• Seat Belts2

  2 involved a crash

  • Filed Nov 2017

    DRIVING DOWN THE INTERSTATE AT APPROXIMATELY 70 MPH WHEN THE VEHICLES IN FRONT OF THE TRUCK SLAMMED ON BRAKES. I WAS ROUGHLY 30 FT BEHIND THE VEHICLE IN FRONT OF ME. I SLAMMED ON MY BRAKES AND THE PEDAL FELT SPONGY BEFORE GOING TO THE FLOOR. THE TIRES DID NOT LOCK UP, AND THE TRUCK SLOWED 20MPH IN ABOUT 30 FT. THE TRUCK MADE IMPACT WITH A CHEVROLET TAHOE AT 50 MPH. THE AIRBAGS FAILED TO DEPLOY AND THE SEATBELT FAILED TO LOCK, THROWING MY KNEES INTO THE DASH. THE CHEVROLET TAHOE WAS TOTALED. THE CURRENT ESTIMATE TO REPAIR THE RAM IS $5,448. THE BUMPER, DRIVER FENDER, GRILLE, AND HOOD WERE DAMAGED. UPON REMOVING THOSE ITEMS THE SHOP FOUND ALMOST EVERY BRACKET IN THE FRONT END HAD BEEN BROKEN AND THE FRAME HORNS BENT UPWARDS FROM THE COLLISION. THE IMPACT WAS HARD ENOUGH TO BREAK A RATCHET STRAP IN THE BED OF THE TRUCK, SENDING A LADDER THAT I WAS CARRYING INTO THE CAB CORNER, LEAVING A SOFTBALL SIZED DENT. WE WERE ABLE TO DRIVE AWAY FROM THE INCIDENT AND THE BRAKES WERE FUNCTIONAL ON THE TRIP TO THE BODY SHOP, HOWEVER ANY ATTEMPT TO DEPRESS THE PEDAL RAPIDLY WOULD RESULT IN A SPONGY PEDAL. MILEAGE AT THE TIME OF THE INCIDENT WAS 81,110. RAM WAS CONTACTED AND AFTER A WEEK OF BACK AND FORTH RAM AGREED TO SEND SOMEONE TO INSPECT THE VEHICLE TO DETERMINE IF THERE IS A FAULT IN THE TRUCK.

  • Filed Jul 2016

    TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE SEAT BELT FAILED TO SECURE THE DRIVER. THE CONTACT SUSTAINED NECK AND LOWER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND A COLLISION CENTER WHERE THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,994. ..UPDATED 12/11/17 *BF *CN

• Gasoline2

  1 involved a fire

  • Filed Jan 2015

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS ON AND IN PARK, THE UNDERCARRIAGE AREA OF THE CABIN CAUGHT FIRE WHICH CAUSING THE VEHICLE TO BECOME ENGULFED IN FLAMES. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT OR HOW THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AFTER THE FAILURE WAS EXPERIENCED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

  • Filed Jul 2013

    THIS IS A CNG TRUCK WITH A 35 GAL GASOLINE TANK AND TWO 9 GAL CNG TANKS --- THE TRUCK WAS PURCHASED TO SAVE FUEL MONEY BY USING PRIMARILY CNG THE TRUCK COMPUTER PROGRAM SWITCHES THE CNG TO USE GASOLINE TOO OFTEN . WE USE 1/4 TANK OF GASOLINE EVERY WEEK -- THE TRUCK IS A CNG VEHICLE NOT A GASOLINE TRUCK -- THE DEALER SAYS RAM IS COMING UP WITH A NEW COMPUTER PROGRAM THE CORRECT THIS ALTHOUGH NONE OF THE DEALERS CAN TELL US WHEN. *TR

• Visibility/Wiper1

  • Filed Dec 2016

    THE SPRAY NOZZLES ON ALL DODGES ARE BREAKING WAY BEFORE THEY SHOULD. THE HARD PLASTIC NOZZLE BREAKS WHERE IT IS ATTACHED TO THE FLUID TUBE. THIS MAKES IT SO THE NOZZLE DOES NOT SPRAY THE WINDSHIELD TO CLEAN IT WITH THE WIPERS. MY TRUCK IS ONLY 5 YEARS OLD AND BOTH NOZZLES HAVE BEEN REPLACED. THERE ARE MANY OTHER DODGE OWNERS WITH THIS PROBLEM, MANY VIDEOS TO SEE ON YOUTUBE.

• Seats1

  1 involved a fire

  • Filed Sep 2013

    ON MONDAY 9-2-2013 I DROPPED OF MY TRUCK AND TOOK MY CAR FOR A RIDE. WHEN I RETURNED TO GET MY TRUCK FOR WORK I REALIZED THAT THE CENTER DASH HAD CAUGHT ON FIRE.THE TRUCK WAS FULL OF SMOKE SO I DISCONNECTED THE BATTERY AND CALLED MY INSURANCE COMPANY. ON 9-3-2013 I CONTACTED CHRYSLER CORPORATION TO REPORT THE INCIDENT BUT I AM NOT GETTING ANY CALL BACKS FROM THEM SO KNOW IM LETTING THE INSURANCE COMPANY HANDLE IT.I HAVE OBTAINED A SURVEILLANCE TAPE COPY OF THE FIRE. *TR

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.