2004 Ram 3500

What owners should know

Covers 2003–2009 · 5.9L and 6.7L Cummins diesel, 5.7L Hemi V8 gas · Updated 2026-10-01

Researched from owner forums and NHTSA complaints and written by Know Your Truck. These are patterns in what owners report, not a guarantee about any particular truck.

Common failures & how to fix them

Parts and video buttons search for your 2004 Ram 3500. Always confirm a part fits using your VIN. Brakes, steering, fuel and airbag work affects your safety, so if you're not sure, have a qualified mechanic do it.

• Left tie rod can break

  Dealer (recall)

  Signs: Loose or wandering steering, clunks, or play in the steering linkage.

  Fix: Covered by Chrysler recalls on 2003–2012 4x4 trucks. Many owners also upgrade to a heavy-duty tie rod and drag link.

  May be covered free by recall 13V528000 / 13V529000. Check the VIN at nhtsa.gov/recalls.

  Shop: heavy duty tie rod drag link▶ How-to videos

• Front-end shake (death wobble)

  Moderate DIY

  Signs: Violent shaking of the steering wheel and front end after hitting a bump, usually at 45+ mph. Slowing down hard is often the only way to stop it.

  Fix: Find and replace the worn parts, most often the track bar or its bushings, then check ball joints, tie rod ends, the drag link and alignment. A new steering stabilizer alone usually only hides the problem.

  Shop: track barShop: steering stabilizer▶ How-to videos

• 5.9L Cummins weak lift pump

  Moderate DIY

  Signs: Hard starts, low power under load, low fuel pressure.

  Fix: Test fuel pressure and replace the lift pump. Many owners upgrade to an aftermarket lift pump.

  Shop: 5.9 Cummins lift pump▶ How-to videos

• 5.9L Cummins injector wear

  Hard DIY

  Signs: Hard starts, smoke, rough idle, knocking.

  Fix: Have injectors tested and replaced as a set. Use the correct injector type for the year, because early and late versions are different.

  Shop: 5.9 Cummins injectors▶ How-to videos

• 6.7L Cummins turbo actuator / EGR problems (2007–2009)

  Best left to a shop

  Signs: Low power, boost control codes, frequent exhaust cleaning cycles.

  Fix: Diagnose with a scan tool. Common fixes are a turbo actuator, EGR valve cleaning or replacement, and DPF cleaning.

  Shop: 6.7 Cummins turbo actuator▶ How-to videos

• 5.7L Hemi exhaust ticking

  Hard DIY

  Signs: Ticking that's loudest on a cold start and fades as the engine warms up.

  Fix: Usually broken exhaust manifold bolts. Replace the bolts and gasket.

  Shop: 5.7 Hemi exhaust manifold bolts▶ How-to videos

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags

  Dec 2014 · #14V770000

  Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

  Risk and fix

  Risk: In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

  Fix: Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.

• Steering:Linkages:Tie Rod Assembly

  Nov 2013 · #13V528000

  Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.

  Risk and fix

  Risk: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

  Fix: Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.

• Steering:Linkages:Tie Rod Assembly

  Jul 2011 · #11V350000

  CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

  Risk and fix

  Risk: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

  Fix: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

• Steering:Gear Box:Shaft Pitman

  May 2010 · #10E013000

  FABTECH IS RECALLING CERTAIN AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS93001 AND FT44039, INSTALLED FOR USE ON CERTAIN 2003 THROUGH 2008 DODGE 2500 4WD, 3500 4WD, AND 1500 4WD MEGA CAB VEHICLES. THE PITMAN ARM CAN FRACTURE AND BREAK AWAY FROM THE STEERING BOX CAUSING TOTAL LOSS OF STEERING CONTROL.

  Risk and fix

  Risk: STEERING LOSS COULD RESULT IN A VEHICLE CRASH POSSIBLY RESULTING IN PROPERTY DAMAGE, INJURY OR DEATH.

  Fix: FABTECH WILL NOTIFY OWNERS AND AUTHORIZED INSTALLERS WILL INSPECT FOR DEFECTIVE PITMAN ARM AND REPLACE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 24, 2010. OWNERS MAY CONTACT FABTECH AT 1-877-432-2832.

• Visibility:Glass, Side/Rear

  Dec 2007 · #07E104000

  CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

  Risk and fix

  Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

  Fix: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

• Suspension

  Feb 2007 · #07E009000

  CERTAIN LKI ENTERPRISES, INC., BRAND NAME SUPERLIFT SUSPENSION, PITMAN ARMS SOLD AS REPLACEMENT EQUIPMENT FOR 2003-2007 DODGE RAM 2500 AND 3500 4X4 LIGHT TRUCKS. DUE TO INADEQUATE HEAT TREATMENT DURING PRODUCTION, THE AFFECTED PITMAN ARMS MAY DEVELOP CRACKS IN THE UPPER SPLINED ATTACHMENT ATTACHMENT TO THE STEERING OUTPUT SHAFT. MOVEMENT BETWEEN THE PITMAN ARM AND THE OUTPUT SHAFT MAY DEFORM SPLINES, RESULTING IN PREMATURE WEAR AND FATIGUE FAILURE OF THE AFFECTED PITMAN ARM.

  Risk and fix

  Risk: PITMAN ARM WEAR OR FAILURE MAY LEAD TO LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

  Fix: LKI WILL NOTIFY OWNERS AND REPLACE THE PITMAN ARM, IF NECESSARY. THE RECALL BEGAN ON MARCH 12, 2007. OWNERS MAY CONTACT LKI AT 1-800-551-4955.

• Power Train:Automatic Transmission:Lever And Linkage:Column Shift

  Oct 2005 · #05V462000

  ON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS, IN AN ATTEMPT TO EXIT THE VEHICLE QUICKLY WITHOUT SHUTTING OFF THE ENGINE AND REMOVING THE KEY, THE DRIVER MAY INADVERTENTLY LEAVE THE AUTOMATIC TRANSMISSION SHIFT CONTROL IN INDICATED REVERSE.

  Risk and fix

  Risk: THIS ERROR IS AN UNINTENDED ACTION THAT MAY RESULT IN A LACK OF TRANSMISSION PARK PAWL ENGAGEMENT AND POSSIBLY DELAYED REARWARD MOVEMENT OF THE VEHICLE.

  Fix: DEALERS WILL PERFORM A SOFTWARE MODIFICATION TO EQUIP THESE VEHICLES WITH AN OUT-OF-PARK ALARM. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Power Train64

  33 involved a crash · 1 involved a fire

  • Filed Mar 2026

    The contact owns a 2004 Dodge Ram 3500. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering), 16V352000 (Air Bags), 15V313000 (Air Bags), and 05V462000 (Power Train); however, the parts to do the recall repairs were not yet available while the vehicle was in for service. The local dealer was made aware of the issue, and an appointment was scheduled to repair the vehicle. The vehicle remained with the dealer for a week before the contact was informed that parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on several occasions, while the vehicle was in park(P), the vehicle unexpectedly rolled without warning. The brake pedal was depressed with extra force while shifting to park(P). The manufacturer was not made aware of the issue. The failure mileage was unknown.

  • Filed Apr 2022

    WHILE TRAVELING ON INTERSTATE 90 IN WASHINGTON STATE, TRAVELING AT ABOUT 60 MPH I NOTICED A HAZE BEHIND THE TRUCK THROUGH THE PASSENGER SIDE DOOR MIRROR. AT THE TIME, THERE WERE NO INDICATIONS BY INSTRUMENTS OR WARNING LIGHTS THAT ANYTHING WAS AMISS WITH THE TRUCK. WONDERING IF IT WAS COMING FROM THE TRUCK I PULLED TO THE SHOULDER TO CHECK. AS SOON AS I STOPPED I SMELLED HOT OIL, SO SHUT OFF THE ENGINE, RELEASED THE HOOD LATCH AND CHECKED THE ENGINE COMPARTMENT. UPON LIFTING THE HOOD OF THE ENGINE COMPARTMENT I IMMEDIATELY NOTICED FLAMES BETWEEN THE ENGINE AND FIRE WALL. I RETRIEVED A FIRE EXTINGUISHER FROM THE CAMPER THE TRUCK WAS HAULING AND ATTEMPTED TO EXTINGUISH THE FIRE. TWO MOTORISTS WITH FIRE EXTINGUISHERS STOPPED TO HELP AND THE COMBINED USE OF THREE DRY CHEMICAL FIRE EXTINGUISHERS WOULD NOT PUT THE FIRE OUT AND THE TRUCK AND CAMPER COMPLETELY BURNED. WHEN I REPORTED THIS TO MY INSURANCE COMPANY WE DISCOVERED AN ERROR IN THE VIN NUMBER ON MY INSURANCE POLICY. OUT OF CURIOSITY I RESEARCHED THAT VIN NUMBER AND WAS SURPRISED TO SEE THAT SAME STYLE TRUCK HAD ALSO BURNED. IT'S VIN IS 3D7MU48C84G269656 AND CAN BE SEEN IN THE 7TH PHOTO THAT IS UPLOADED TO THIS REPORT. BOTH WERE 2004 DODGE DIESEL TUCKS WITH LOW MILEAGE. IT SEEMS TOO MUCH OF A COINCIDENCE AND I WONDER IF THERE IS A DEFECT THAT CAUSED THIS AND HOW MANY OTHER OF THIS YEAR, MAKE AND MODEL HAVE BEEN DESTROYED BY FIRE.

  • Filed Jun 2020

    STEERING BECAME LOOSE AND HAD 1-2INCHES OF SLACK BEFORE GUIDING THE VEHICLE PROPERLY. REPLACED WITH NEW STEERING UNIT. TRANSMISSION WOULD NOT SHIFT INTO LOW GEAR AT BUSY INTERSECTION ENTERING FREEWAY. *TR STARTED IN SECOND OR THIRD REQUIRED COSTLY REBUILD. FUEL GAUGE READS EMPTY REQUIRED NEW UNIT IN FUEL TANK.

  • Filed May 2018

    TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. SINCE 2005, THE CONTACT EXPERIENCED DIFFICULTY SHIFTING THE GEAR INTO PARK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V462000 (POWER TRAIN) IN 2006. THE VEHICLE WAS TAKEN TO NAPLES DODGE CHRYSLER JEEP (6381 AIRPORT PULLING RD N, NAPLES, FL 34109) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE RECALL HAD BEEN REPAIRED ONCE FOR A COMPUTER UPGRADE. EVEN THOUGH THE RECALL FAILURE RECURRED, THERE WOULD BE AN OUT OF POCKET COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 2,000.

  • Filed Jan 2018

    MY 2004 DODGE RAM 3500 WILL GO OUT OF PARK AND INTO REVERSE ON ITS OWN AND I WAS NOT TOLD THAT THIS IS AN ONGOING PROBLEM WITH THIS PARTICULAR TRUCK MY TRUCK WENT ON ITS OWN ONE DAY OVER 250 FEET AND DROVE INTO MY NEIGHBORS YARD. THE TRUCK PARKING PAWL WAS NOT COMPLETELY IN AS I WAS TOLD AND THIS TRUCK HAS THE ABILITY TO DO IT ON ITS OWN I FIND THIS UNACCEPTABLE AND A HAZARD TO MY HEALTH AS LONG WITH MY NEIGHBORS. COULD YOU PLEASE LOOK INTO THIS BECAUSE THERE WAS NOT A RECALL SENT TO ME OR ANYTHING TOLD TO ME WHEN I PURCHASED THIS FROM THE CHRYSLER DODGE AT THE DEALER I BELIEVE THAT PEOPLE NEED TO KNOW WHAT THEY'RE GETTING INTO AND POSSIBLE HAZARDS THAT ARE LINKED TO THIS COULD YOU PLEASE EMAIL ME BACK WITH ANY INFORMATION ON THIS PROBLEM. *TT *TR

  • Showing the 5 most recent of 64.
• Air Bags43

  2 involved a crash

  • Filed May 2026

    The contact owns a 2004 Dodge RAM. The contact received recall notifications, NHTSA Capaign Number: 16V352000 (Air Bags and NHTSA Campaign Number: 15V313000 (Air Bags) however the parts were unavailable. The dealer was contacted, however the contact was informed that the parts were in back order. In addition, the contact was informed that the parts were unavailable until October 2026. The manufacturer was contacted. The cotnact was informed that the parts were unavailalbel.

  • Filed Mar 2026

    The contact owns a 2004 Dodge Ram 3500. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering), 16V352000 (Air Bags), 15V313000 (Air Bags), and 05V462000 (Power Train); however, the parts to do the recall repairs were not yet available while the vehicle was in for service. The local dealer was made aware of the issue, and an appointment was scheduled to repair the vehicle. The vehicle remained with the dealer for a week before the contact was informed that parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on several occasions, while the vehicle was in park(P), the vehicle unexpectedly rolled without warning. The brake pedal was depressed with extra force while shifting to park(P). The manufacturer was not made aware of the issue. The failure mileage was unknown.

  • Filed Jun 2018

    "TAKATA RECALL" I HAVE ATTEMPTED TO GET MY AIRBAG REPLACED AND THE DEALERSHIP STATES THAT THEY CANNOT WORK ON THE VEHICLE BECAUSE IT HAS AFTERMARKET WIRING. THE WIRING IS NOT ATTACHED TO THE AIRBAG AND SHOULD HAVE NO IMPACT ON THE ABILITY OF A REPLACEMENT AIRBAG WORKING. THE CURRENT FIX THEY DESIRE IS FOR ME TO FIND A SHOP OF SOME KIND THAT REMOVES HEAD UNITS AND HAVE THEM REMOVE AT MY COST, AND THEN HAVE THE AIRBAG INSTALLED AND THEN HAVE THE HEAD UNIT RE-INSTALLED AT MY COST. I PURCHASED THE VEHICLE AS IS A LITTLE OVER A YEAR AGO. I JUST WANT MY TRUCK TO BE SAFE FOR MY FAMILY TO BE IN. MY CURRENT CASE NUMBER WITH DODGE CUSTOMER SERVICE IS 34528836. PLEASE HELP ME GET THIS FIXED.

  • Filed Nov 2017

    2004 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO PARTS NOT BEING AVAILABLE TO PERFORM PASSENGER AIRBAG SAFETY RECALL. *LD UPDATED 11/06/207*JS

  • Filed Jun 2017

    TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PREMIER AUTOPLEX 401 US-59 LOOP S, LIVINGSTON, TX 77351 (936) 228-4242) WHERE IT WAS CONFIRMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AS THE CONTACT WAS AWAITING A CALLBACK FROM A SUPERVISOR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • Showing the 5 most recent of 43.
• Steering41

  2 involved a crash

  • Filed Mar 2026

    The contact owns a 2004 Dodge Ram 3500. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering), 16V352000 (Air Bags), 15V313000 (Air Bags), and 05V462000 (Power Train); however, the parts to do the recall repairs were not yet available while the vehicle was in for service. The local dealer was made aware of the issue, and an appointment was scheduled to repair the vehicle. The vehicle remained with the dealer for a week before the contact was informed that parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on several occasions, while the vehicle was in park(P), the vehicle unexpectedly rolled without warning. The brake pedal was depressed with extra force while shifting to park(P). The manufacturer was not made aware of the issue. The failure mileage was unknown.

  • Filed Jun 2020

    STEERING BECAME LOOSE AND HAD 1-2INCHES OF SLACK BEFORE GUIDING THE VEHICLE PROPERLY. REPLACED WITH NEW STEERING UNIT. TRANSMISSION WOULD NOT SHIFT INTO LOW GEAR AT BUSY INTERSECTION ENTERING FREEWAY. *TR STARTED IN SECOND OR THIRD REQUIRED COSTLY REBUILD. FUEL GAUGE READS EMPTY REQUIRED NEW UNIT IN FUEL TANK.

  • Filed Mar 2019

    PURCHASED USED 2004 DODGE 3500 AND WHILE DRIVING HOMEDOING 60 MPH I EXPERIENCED SUCH A VIOLENT SHACKING OF THE FRONT END I NEARLY LOSS CONTROL OF MY TRUCK AND STRUCK ANOTHER VEHICLE ON THE HIGHWAY. MY WIFE AND I COULD HAVE BEEN KILLED. I LATER LEARNED THAT THIS TRUCK SUFFERS FROM DEATH WOBBLE WHICH DODGE IS AWARE OF. AS A RETIRED POLICE OFFICER WITH 30 YEARS I WOULD HAVE TOWED THIS TRUCK AS UNSAFE UNTIL PROPER REPAIRS WERE MADE BASED ON THE VIOLENT SHAKING AND LOSS OF STEERING CONTROL THE DRIVER EXPERIENCES. VERY DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED.

  • Filed Oct 2018

    I TOOK MY VEHICLE TO TIRE KINGDOM A REPUTABLE TIRE DEALER AND REPAIR FACILITY TO HAVE MY FRONT END CHECKED OUT, THEY INFORMED ME THAT THE LEFT TIE ROD END AND CENTER LINK NEEDED TO BE REPLACED, THE ALSO SAID THAT THIS MODEL TRUCK HAD A RECALL ON THESES PARTS MANUFACTURER RECALL NUMBER H46 NHTSA RECALL NUMBER 09E-001 AND MANUFACTURER RECALL NUMBER N62 NHTSA RECALL NUMBER 13V-528 I VERIFIED THAT THERE WAS A UNREPAIRED RECALL ON THE VEHICLE. SO I MADE AN APPOINTMENT WITH GREENWAY DODGE CHRYSLER JEEP RAM 9051 E COLONIAL DR, ORLANDO, FL 32817. I TOLD THEM AND SHOWED THEM THE ESTIMATE FROM TIRE KINGDOM STATING THE REPAIRS WERE NEEDED THEY HAD THE TRUCK ALL DAY OCT 5 2018 BUT DID NOTHING TO THE STEERING TIE RODS

  • Filed Apr 2017

    MY DODGE TRUCKS VIOLENTLY WOBBLING OUT OF CONTROL AT HIGHWAY SPEEDS.WHILE DRIVING AT ABOUT 60 MPH, I HIT A MINOR BUMP IN THE ROADWAY AND THE TRUCK STARTED SHAKING VIOLENTLY. THE ONLY WAY IT STOPPED WAS I HAD TO REDUCE MY SPEED TO 10 MPH, THE PROBLEM WAS I WAS IN THE EXPRESS LANE, I WAS IN FRONT OF A SEMI TRUCK

  • Showing the 5 most recent of 41.
• Suspension25

  • Filed Sep 2025

    upper control arm cracked which is a safety violation and should be a recall. TRW 52106776 Control arm is the cracked part in the picture My son replace both control arm and send it for alignment total cost was as below; Parts $280 + Alignment $192.59= $472.59 I like Dodge to refund me for $460

  • Filed Apr 2017

    MY DODGE TRUCKS VIOLENTLY WOBBLING OUT OF CONTROL AT HIGHWAY SPEEDS.WHILE DRIVING AT ABOUT 60 MPH, I HIT A MINOR BUMP IN THE ROADWAY AND THE TRUCK STARTED SHAKING VIOLENTLY. THE ONLY WAY IT STOPPED WAS I HAD TO REDUCE MY SPEED TO 10 MPH, THE PROBLEM WAS I WAS IN THE EXPRESS LANE, I WAS IN FRONT OF A SEMI TRUCK

  • Filed Mar 2017

    TRUCK CURRENTLY HAS 76,000 MILES. REPLACED ALL 4 BALL JOINTS AT THE SAME TIME, FEWER THAN 40K. HAD TO REPLACE AN INJECTOR AROUND THE SAME TIME. FILTERS DODGE CAME OUT WITH WERE TOO LARGE, LETTING "JUNK" INTO THE INJECTORS. NOT ONG AFTER THAT, WE WERE DRIVING AND LOST POWER. PULLED TO SIDE OF ROAD, SAW BELTS HANGING DOWN. POPPED THE HOOD AND THE PULLEY(?) THE BELTS ATTACH TO HAD SNAPPED OFF! FORTUNATELY, WE WERE ON A COUNTY ROAD, DRIVING SLOWLY. THEN, AT 76K, THE FRONT LEFT WHEEL LOCKED UP, CAUSING US TO HAVE TO REPLACE THE ENTIRE FRONT AXLE SYSTEM. WE WERE STOPPED AT A STOP SIGN, THEN PROCEEDED TO PULL FORWARD. ABOUT HALFWAY ACROSS THE INTERSECTION, LEFT WHEEL LOCKED UP. WE COULD GO IN REVERSE, BUT NOT FORWARD. INJECTORS ARE CLOGGING UP AS WELL AND WILL MOST LIKELY HAVE TO BE REPLACED. WE BOUGHT THIS NEW IN 2005 FOR $42,000. IT HAS HAD AN 'EASY' LIFE WITH VERY LITTLE TOWING.

  • Filed Jan 2016

    "TAMARA RECALL". DRIVING DOWN ROAD HIT A SLIGHT BUMP GOT THE DEATH WOBBLE AND HAD TO SLOW DOWN TO 30MPH OR LOWER TO GET IT BACK UNDER CONTROL ON THE FREEWAY. HAVE HAD THE FRONT END REBUILT 3 TIMES BY PROFESSIONALS AND NOW DOING IT AGAIN OR STILL.

  • Filed Sep 2015

    WHEN DRIVING ON THE HIGHWAY I HIT A SERIES OF BUMPS AT 60 MPH AND MY TRUCK BEGAN TO SHAKE VIOLENTLY. I THEN HAD TO SLOW DOWN TO 30MPH TO REGAIN CONTROL.

  • Showing the 5 most recent of 25.
• Electrical System15

  2 involved a crash · 1 involved a fire

  • Filed Dec 2019

    HAVE TO USE FORCE TO ENGAGE CLUTCH TO START VEHICLE. THE VEHICLE WAS STATIONARY WITH A TRAILER ATTACHED. UNABLE TO TURN OFF VEHICLE WHEN FUELING DUE TO PROBABILITY THAT IT WOULD NOT START. TRIED JUMPER CABLES WITHOUT SUCCESS. AFTER STOMPING CLUTCH SEVERAL TIMES VEHICLE STARTED.

  • Filed Apr 2018

    DRIVER'S DOOR LOCK ACTUATOR QUIT WORKING, KEY WOULD NOT OPEN NO ENTRANCE BY KEY FOB. HAD TO HAVE IT REPLACED.CAR WAS STATIONARY WHEN DISCOVERED.

  • Filed Jan 2018

    MY 2004 DODGE RAM 3500 WILL GO OUT OF PARK AND INTO REVERSE ON ITS OWN AND I WAS NOT TOLD THAT THIS IS AN ONGOING PROBLEM WITH THIS PARTICULAR TRUCK MY TRUCK WENT ON ITS OWN ONE DAY OVER 250 FEET AND DROVE INTO MY NEIGHBORS YARD. THE TRUCK PARKING PAWL WAS NOT COMPLETELY IN AS I WAS TOLD AND THIS TRUCK HAS THE ABILITY TO DO IT ON ITS OWN I FIND THIS UNACCEPTABLE AND A HAZARD TO MY HEALTH AS LONG WITH MY NEIGHBORS. COULD YOU PLEASE LOOK INTO THIS BECAUSE THERE WAS NOT A RECALL SENT TO ME OR ANYTHING TOLD TO ME WHEN I PURCHASED THIS FROM THE CHRYSLER DODGE AT THE DEALER I BELIEVE THAT PEOPLE NEED TO KNOW WHAT THEY'RE GETTING INTO AND POSSIBLE HAZARDS THAT ARE LINKED TO THIS COULD YOU PLEASE EMAIL ME BACK WITH ANY INFORMATION ON THIS PROBLEM. *TT *TR

  • Filed Jul 2015

    I"M HAVING PROBLEMS,WITH THE DODGE RAM 3500 TRUCK , FRONT SUSPENSION HAD TO BE REPAIRED, FUEL/PROPULSION SYSTEM. STILL HAVING ELECTRICAL PROBLEMS, INSIDE LIGHT STAYS ON WHILE VECHICLE IS IN MOTION. LOOSES POWER AT TIME GOING UP HILLS.

  • Filed Aug 2014

    I WAS HEADING SOUTH ON I-87 IN NEW YORK STATE AT 65 MPH WHEN A LOUD EXPLOSION SOUNDING LIKE A GRENADE GOING OFF OCCURRED UNDER THE FLOORBOARDS. MY PASSENGER AND I THOUGHT THE PARTS UNDER THE TRUCK WERE GOING TO EXPLODE THROUGH THE FLOORBOARDS UNDER US. THERE WAS A LOT OF NOISE OF EXPLODING PARTS. I WAS BARELY ABLE TO COST TO THE SIDE OF THE HIGHWAY. THERE WAS A GREAT DEAL OF OIL ON THE PAVEMENT, WIRES WERE HANGING UNDER THE TRUCK, FUEL LINES AND BRAKE LINES WERE RIPPED, DRIVESHAFT DAMAGED. I NOTICED THEN THAT THE DASHBOARD 4 WHEEL DRIVE LIGHT HAD COME ON, THE FRONT HAZARD LIGHTS WORKED BUT NOT THE REAR. I BELIEVE THAT THIS WAS THE RESULT OF ONE OF TWO THINGS...A FACTORY DEFECT IN THE TRANSFER CASE CLUTCH OR A COMPUTER SYSTEM GLITCH THAT CAUSED THE TRUCK TO SWITCH INTO 4 WD AT HIGH SPEED. THIS WAS A LIFE THREATENING SITUATION AND I WAS LUCKY NOT TO BE INVOLVED IN A SERIOUS ACCIDENT AND THAT THE PARTS DID NOT BURST THROUGH THE BOTTOM OF THE TRUCK ALTHOUGH THEY DENTED IT. *TR

  • Showing the 5 most recent of 15.
• Structure9

  • Filed Aug 2017

    HAPPENED ON BOTH SIDES 2 MONTH APART. LOUD BANG AND RUMBLE. INSIDE TIRE, TREAD CAME OFF OF TIRE. DAMAGED INSIDE OF WHEEL WELL, RUNNING LIGHTS, FENDERS ON THE DUALLY, METAL SUPPORTS ON FENDER. NEVER HAD THIS HAPPEN IN 30+ YEARS OF TOWING AND DRIVING TRUCKS.

  • Filed Sep 2015

    WHEN DRIVING ON THE HIGHWAY I HIT A SERIES OF BUMPS AT 60 MPH AND MY TRUCK BEGAN TO SHAKE VIOLENTLY. I THEN HAD TO SLOW DOWN TO 30MPH TO REGAIN CONTROL.

  • Filed Mar 2012

    THE DASH BOARD HAS MANY CRACKS IN IT. *JS *TR

  • Filed Jan 2012

    DASH HAS CRACKED. *TR

  • Filed Dec 2011

    TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED WHENEVER ACCESSING THE FRONT DRIVER SIDE DOOR WITH THE MANUAL KEY OR REMOTE KEY FOB, THE DOOR WOULD FAIL TO RELEASE AND OPEN. THE CONTACT ENTERED THE VEHICLE THROUGH THE FRONT PASSENGER SIDE DOOR. THE MALFUNCTION WAS CONTRIBUTED TO THE FAULTY DOOR ACTUATOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

  • Showing the 5 most recent of 9.
• Fuel System9

  1 involved a fire

  • Filed Oct 2014

    DRIVING MY DIESEL, 1 TON, 2004, 4X4 TRUCK WITH 66,000 MILES, TURNING LEFT ACROSS TRAFFIC INTO A BUSINESS. ENGINE STOPS, NO BRAKES, NO STEERING, NO WARNING, NOTHING. NEVER HAD A PROBLEM WITH THIS TRUCK BEFORE THIS EVENT. TRAFFIC IS COMING AT US AND I AM HEADED INTO A DITCH AS I CANNOT TURN VEHICLE. FRANTICALLY TRYING TO GET VEHICLE STARTED, WILL NOT START, BUT ABLE TO ROLL FORWARD AND MAKE IT INTO BUSINESS BARELY MISSING DITCH. PEOPLE COME OUT TO HELP PUSH VEHICLE INTO SAFE SPOT. CALLED TOW TRUCK, THEY GET THERE ABOUT 1.5 HOURS LATER. HE GOT TRUCK STARTED, SAID TO DRIVE IT DOWN THE STREET THAT PROBABLY SOMETHING CLOGGED THE DIESEL TANK INLET, BUT OK NOW. TRUCK SEEMED OK, SO WE HOOKED UP OUR BOAT THAT WAS IN THIS BUSINESS, PROCEEDED HOME. GOT ABOUT 1 MILE AWAY ON TWISTY MOUNTAIN ROAD, TRUCK AGAIN DIES, NO BRAKES AGAIN, CANNOT HARDLY STEER AND CANNOT STOP BOAT AND TRUCK AND PROCEED DOWN HILL HOLDING ON TRYING TO STAY ON ROAD. I MANAGED TO GET IT STOPPED. HAD IT TOWED TO DEALER THIS TIME. DODGE DEALER EXPLAINS THAT THE "LIFT PUMP" THAT PULLS DIESEL FUEL FROM TANK TO ENGINE HAD GONE OUT, THEY STATE "THIS IS COMMON PROBLEM THAT DODGE KNOWS ABOUT." THEY REFUSE TO REPLACE THE "LIFT PUMP" THAT IS FAIRLY INEXPENSIVE SAYING THAT DODGE KNOWS THERE IS A PROBLEM AND THE CONSUMER HAS TO PAY TO HAVE A "FUEL PUMP" PUT INTO THE FUEL TANK AS THE FIX. THIS COST IS OVER $1400. UPON HEARING THAT I CANNOT HAVE THE "LIFT PUMP" JUST REPLACED, I WENT TO THE INTERNET FORUMS ON CUMMINGS DIESEL "LIFT PUMPS" TURNS OUT THERE ARE LOTS OF PAGES SHOWING THIS IS A COMMON PROBLEM WITH THE CUMMINGS DIESEL AND MOST ALL WILL EXPERIENCE IT. IF DODGE KNOWS THERE IS A PROBLEM AND PEOPLE CAN BE KILLED DUE TO HOW THE TRUCK SUDDENLY DIES, THEY SHOULD BE RESPONSIBLE FOR ADDRESSING THE PROBLEM! *TR

  • Filed Dec 2013

    WHILE DRIVING ON THE INTERSTATE 35 I NOTICED SMOKING COMING FROM MY VEHICLE, AS I PULLED OVER THE SMOKE BECOME THICK AND ROLLED OUT FROM UNDER THE HOOD OF MY TRUCK. I IMMEDIATELY OPEN THE HOOD TO FIND DIESEL FUEL COVERING THE COMPLETE ENGINE COMPARTMENT AND NOTICED FUEL SPRAYING FROM THE NUMBER FOUR FUEL INJECTION LINE. I AM A MECHANIC SO CALLED DODGE DEALER TO GET NEW LINE (PART #5086874-AC) FOR MY CUMMINS 5.9 ENGINE. AFTER TALKING TO THE PARTS MAN HE SAID THIS IS A COMMON PROBLEM AND THEY HAVE REDESIGNED THE CLAMPING SYSTEM ON THE LINE. I FEEL THIS IS A VERY DANGEROUS SITUATION, WHEN THIS LINE LEAKS IT IS UNDER HIGH PRESSURE AND SPRAYS FUEL ALL OVER THE ENGINE. I FEEL I WAS VERY LUCKY THAT THE FUEL DID NOT IGNITE AND BURN UP MY TRUCK. I WOULD HIGHLY RECOMMEND OWNERS ARE NOTIFIED ABOUT THE NEW LINE SO THEY CAN REPLACE IT BEFORE IT LEAKS. *TR

  • Filed Mar 2011

    2004 DODGE 3500 CUMMINS DIESEL INJECTORS WENT OUT ON IT, DIED IN THE MIDDLE OF THE STREET, AFTER STARTING HARD FOR A FEW WEEKS. MECHANIC REPLACED INJECTORS, LESS THAN 2000 MILES ON NEW ONES AND THEY WENT OUT AGAIN. CUMMINS MECHANIC SAYS WHOLE ENGINE IS BAD, THERE WERE 4 OTHER TRUCKS AT MECHANIC WITH SAME PROBLEM. *TR

  • Filed Mar 2010

    I HAVE A 2004 DODGE RAM 3500. I HAVE HAD 4 #2 INJECTION LINES BREAK ON IT SINCE 10 NOV 2009. I HAVE CALLED BOTH DODGE AND CUMMINS ON THE ISSUE. CUMMINS SAID TO CALL DODGE, AND DODGE SAID IT WAS "NOTED" AND THEY WOULD LOOK INTO IT. THE PROBLEM THAT I HAVE WITH IT IS THAT WHEN IT BREAKS IT SPRAYS DESIEL FUEL ONTO THE TURBO CHARGER. THAT RECHES TEMPERATURES THAT EXCEED THE LOWER FLAMABILITY RATE OF DESIEL FUEL. BUT LUCKLILY IT HAS NOT CAUGHT FIRE YET. BUT 4 LINES IN SIX MONTHS SEEMS TO BE EXCESSIVE. I HAVE SEEN A TREND WHILE TRYING TO LOCATE THE PART. ALMOST ALL OF THE PARTS DEALERS KNOWS WHICH INJECTION LINE IS BROKEN BEFORE I TELL THEM. SO IT HAS TO BE A COMMON PROBLEM. AND THIS PARTICULAR INJECTION IS USUALLY ON BACK ORDER. I THINK IT IS A SEVERE SAFTEY ISSUE. AND I WOULD LIKE TO SEE IT GGET FIXED OR ADDRESED BEFORE ANYONE GETS BURNED UP IN A VEHICLE DUE TO THE FUEL IGNITION.

  • Filed Oct 2007

    I PURCHASED MY TRUCK IN MAY 2006, SINCE I BOUGHT THE TRUCK IT HAS HAD A VIBRATION ON START IE FROM STOP WHEN I START MOVING THE TRUCK HAS A VIBRATION. I AM NOW ON THE THIRD REAR DRIVE SHAFT ASSEMBLY IN MY TRUCK AT 65K MILES. ALSO HAVE HAD TO REPLACE A BLOWN FRONT HUB THAT SEPARATED AT 60K MILES WITH NO PREVIOUS PROBLEMS OR WARNING. HAVE HAD OVER 3K WORTH OF ELECTRICAL WORK DONE AT DEALERSHIP INCLUDING PCM, WIRING HARNESS, FCA, INJECTION PUMP AND SO FORTH AND SO ON. STILL HAVE TONS OF ELECTRICAL ISSUES WITH TRUCK. AND NOW AT 66K MILES THE FUEL SENDING UNIT HAS GONE OUT FOR THE SECOND TIME. *TR

  • Showing the 5 most recent of 9.
• Visibility9

  1 involved a crash

  • Filed Jan 2012

    MESSAGE: I DRIVE A 3500 DODGE RAM PICK UP TRUCK. RECENTLY I WAS BEGINNING TO HAVE DIFFICULTY SEEING DUE TO WINDSHIELD FOGGING UP. I TURNED ON THE DEFROSTER ON AND THERE WAS NO HELP IN THE VISIBILITY THROUGH THE WINDSHIELD. MY VISIBILITY WENT TO ZERO VERY QUICKLY. I VEERED OFF THE HIGHWAY AND INTO A DITCH BEFORE I COULD GET MY VEHICLE STOPPED. UPON INVESTIGATION OF THE PROBLEM, I DISCOVERED THAT THE BLEND DOOR IN THE HVAC SYSTEM HAD BROKEN. THE BLEND DOOR DIRECTS THE AIR TO THE APPROPRIATE VENTS AS DIRECTED BY THE VEHICLE OPERATOR. THE DOOR BEING BROKEN WOULD PREVENT THE DIRECTION OF AIR TO ANYWHERE EXCEPT THE DEFAULT LOCATION WHICH IN THIS CASE WOULD BE THE DASH VENTS. THIS IS A MAJOR SAFETY PROBLEM IN THIS VEHICLE. THE DEFAULT LOCATION OF THIS DOOR SHOULD WITH OUT A DOUBT BE THE DEFROST LOCATION. AFTER HAVING THIS NEAR MISS I HAVE INVESTIGATED OTHER REPORTS OF THIS VEHICLE AND FOUND THAT THEY ARE NUMEROUS. MY DETERMINATION OF THIS SAFETY ISSUE IS THAT CHRYSLER SHOULD IMMEDIATELY HAVE A SAFETY RECALL TO ADDRESS THIS ISSUE. *TR

  • Filed Feb 2011

    THE VENTS ON MY 2004 DODGE 3500 DIESEL STAY ON THE FRONT VENTS AND WILL NOT CHANGE WITH THE KNOB. AFTER READING ABOUT THIS PROBLEM IT APPEARS TO BE THE BLEND DOORS AS WELL AS THE HVAC COMPONENT. THERE ARE NUMEROUS COMPLAINTS ON DODGE WEBSITES ABOUT THIS. THE COST IS OVER $600 DOLLARS DUE TO THE LABOR OF PULLING THE ENTIRE DASH OUT OF THE TRUCK AND REPLACING THE PARTS. THE PARTS ARE AROUND $50 DOLLARS. THEY USED CHEAP PLASTIC THAT WEARS OUT. *TR

  • Filed Jul 2010

    TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE DRIVING AT ANY SPEED, THEWINDSHIELD WIPERS DID NOT WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT HIS VIN WAS NOT INCLUDED IN THE MANUFACTURERS RECALL. THE FAILURE MILEAGE WAS 167000 AND THE CURRENT MILEAGE WAS 168000. UPDATED 09/22/10. *LJ UPDATED 09/23/10

  • Filed Feb 2010

    STARTED TRUCK UP LET WARM AND DEFROST WINDOWS. SNOWING AND FREEZING COLD TEMPS. AFTER WARMING UP TRUCK LEFT HOUSE ABOUT 1/2 MILE WINDOWS FROZEN OVER AND COULD NOT SEE OUT. PULLED OFF ROAD DEFROSTER WAS NOT SWITCHING TO BLOW AIR ON WINDOW. JUST BOUGHT TRUCK USED. LOCAL DEALER INFORMED ME DID 2-3 REPAIRS A WEEK FOR THIS BUT NO RECALLS YET. WANTED 750.00 TO FIX. DODGE RAM TRUCKS ALL SERIES. *TR

  • Filed Jan 2010

    TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH ON NORMAL ROAD CONDITIONS WHEN THE HEATER SYSTEM WAS ACTIVATED; HOWEVER, THE BLOWER FAN FAILED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE STEERING COLUMN WIRING HARNESS. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 172,000. UPDATED 01/29/10. *LJ THE BAD CONNECTION AT THE IGNITION SWITCH WAS CAUSING AN ARC AND BURNING THE INSTALLATION AT THE END OF THE WIRE HARNESS . THE PROBLEM WAS CAUSING THE BLOWER FAN TO FAIL INTERMITTENTLY. UPDATED 01/29/10 UPDATED 03/30/10 *BF UPDATED09/28/10

  • Showing the 5 most recent of 9.
• Service Brakes8

  2 involved a crash · 1 involved a fire

  • Filed Feb 2015

    TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A TURN, THE STEERING AND BRAKES SEIZED. AS A RESULT, THE GEAR BOX SPLIT IN HALF. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. UPDATED 6/18/15*CN UPDATED 9/25/2017*CN

  • Filed Aug 2014

    I WAS HEADING SOUTH ON I-87 IN NEW YORK STATE AT 65 MPH WHEN A LOUD EXPLOSION SOUNDING LIKE A GRENADE GOING OFF OCCURRED UNDER THE FLOORBOARDS. MY PASSENGER AND I THOUGHT THE PARTS UNDER THE TRUCK WERE GOING TO EXPLODE THROUGH THE FLOORBOARDS UNDER US. THERE WAS A LOT OF NOISE OF EXPLODING PARTS. I WAS BARELY ABLE TO COST TO THE SIDE OF THE HIGHWAY. THERE WAS A GREAT DEAL OF OIL ON THE PAVEMENT, WIRES WERE HANGING UNDER THE TRUCK, FUEL LINES AND BRAKE LINES WERE RIPPED, DRIVESHAFT DAMAGED. I NOTICED THEN THAT THE DASHBOARD 4 WHEEL DRIVE LIGHT HAD COME ON, THE FRONT HAZARD LIGHTS WORKED BUT NOT THE REAR. I BELIEVE THAT THIS WAS THE RESULT OF ONE OF TWO THINGS...A FACTORY DEFECT IN THE TRANSFER CASE CLUTCH OR A COMPUTER SYSTEM GLITCH THAT CAUSED THE TRUCK TO SWITCH INTO 4 WD AT HIGH SPEED. THIS WAS A LIFE THREATENING SITUATION AND I WAS LUCKY NOT TO BE INVOLVED IN A SERIOUS ACCIDENT AND THAT THE PARTS DID NOT BURST THROUGH THE BOTTOM OF THE TRUCK ALTHOUGH THEY DENTED IT. *TR

  • Filed May 2014

    TL* THE CONTACT OWNS 2004 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STARTED VIBRATING VIOLENTLY AND EXHIBITED AN ABNORMAL NOISE. THE CONTACT IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND IT FAILED TO ENGAGE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE FAILURE WAS NOT DIAGNOSED. BOTH THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 137,000.

  • Filed Jun 2013

    TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT HE FOUND BRAKE FLUID ON HIS SHOE WHILE IN THE CABIN. THE CONTACT ALSO STATED THAT THERE WAS AN APPARENT BRAKE FLUID LEAK OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE WAS LOCATED AT THE BRAKE MASTER CYLINDER AND THE HYDRO ASSIST SYSTEMS, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 96,000.

  • Filed Apr 2010

    TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE BRAKES LOCKED UP AND THE DRIVER REAR SIDE BRAKES ALSO OVERHEATED. THE FAILURE OCCURRED THREE TIMES AFTER THE INITIAL FAILURE IN THREE WEEKS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP TO BE INSPECTED AS THE ABS CONTROL MODULE HAD BURNED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT BECAUSE THE PARTS NEEDED WERE NOT AVAILABLE UNTIL JULY 29, 2010. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 120,000. UPDATED 6/17/10 *CN UPDATED 06/18/10

  • Showing the 5 most recent of 8.
• Exterior Lighting7

  1 involved a crash

  • Filed Aug 2017

    HAPPENED ON BOTH SIDES 2 MONTH APART. LOUD BANG AND RUMBLE. INSIDE TIRE, TREAD CAME OFF OF TIRE. DAMAGED INSIDE OF WHEEL WELL, RUNNING LIGHTS, FENDERS ON THE DUALLY, METAL SUPPORTS ON FENDER. NEVER HAD THIS HAPPEN IN 30+ YEARS OF TOWING AND DRIVING TRUCKS.

  • Filed Jul 2013

    TRAILER TURN SIGNALS & BRAKE (LEFT) NOT WORKING ON FACTORY 7 PRONG TRAILER ADAPTER, TRUCK INDICATOR IS OK, NO SIGNAL TO "LEFT" IN THE WIRING LOOM FROM THE PDC/FMC TO THE FACTORY 7 PRONG TRAILER ADAPTER. (0 VOLTAGE), RIGHT TURN, RIGHT BRAKE, RUNNING, TRAILER BRAKE & BATTERY CHARGE ARE FINE. DEALER WANTS 1000$+ TO FIX/REPLACE A DEFECTIVE PDC/FMC. HAD NOT I DONE A WALK AROUND THIS COULD/WOULD OF CAUSED AN ACCIDENT IF I WAS MAKING A "LEFT" TURN, MERGING OR SLOWING DOWN/STOPPING.. BULBS ARE ALL GOOD AND INDEPENDENTLY CHECKED WITH A 12V POWER SOURCE. *TR

  • Filed Jun 2013

    TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT THE RIGHT TURN SIGNAL AND THE BRAKE LIGHTS WERE INOPERABLE HOWEVER, THE TAIL LIGHTS WERE FUNCTIONAL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE FUSES WERE NOT DEFECTIVE HOWEVER, THE VEHICLE HAD A SEVEN PULL CONNECTER FOR HAULING A TRAILER AND THE DEALER SUGGESTED THAT THE FUSE BOARD BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 102,000. *TR

  • Filed Oct 2011

    WHEN PLACING THE TURN SIGNAL IN THE LOWER POSITION TO MAKE A LEFT TURN SIGNAL THE RIGHT SIGNAL WILL COME ON. SOME TIMES NETHER WILL COME ON WHEN LEVER PLACED IN THE RIGHT TURN POSITION. SOME TIMES LEFT TURN LIGHTS COME ON WHEN THE LEVER IS PLACED IN THE RIGHT SIGNAL POSITION. *TR

  • Filed Oct 2009

    TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE EXAMINING THE FRONT OF HIS VEHICLE HE NOTICED THAT THE HEADLIGHTS ON THE VEHICLE WERE NOT ALIGNED. THE DEALER INFORMED THE CONTACT THAT THE HEADLIGHTS COULD NOT BE ALIGNED. THE CONTACT HAS NOTICED THE PROBLEM WHEN THE VEHICLE WAS PURCHASED. THE CURRENT AND FAILURE MILEAGES WERE 150167.

  • Showing the 5 most recent of 7.
• Visibility/Wiper6

  1 involved a crash

  • Filed May 2017

    THIS COMPLAINT IS FOR WIPER MOTOR SUDDEN FAILURE ON A REMANUFACTURED PART SUPPLIED FROM OREILY AUTO PARTS. I REPLACE MY WIPER MOTOR WHEN THE ORIGINALS WIPER PARK FUNCTION BECAME FINICKY. I INSTALLED THE REBUILD MOTOR TO FACTORY SPEC AND IT FUNCTIONED PROPERLY FOR ABOUT 3 MONTHS AND PROCEEDED TO FAIL IN A MAJOR RAIN STORM THE WIPERS WOULD BE RUNNING FULL SPEED THEN JUST STOP AND WOULD RESUME AFTER ABOUT 20 SECONDS THIS PROBLEM ONLY OCCURRED IN HEAVY RAINFALL ON THE HI SETTING. WHEN IT FIRST HAPPENED MY VEHICLE PARTIALLY LEFT THE ROADWAY BECAUSE I MISJUDGED THE SHOULDER WIDTH FROM POOR VISIBILITY. I EXCHANGED THE FAULTY MOTOR AT OREILYS FOR ANOTHER REBUILD MOTOR WHICH LASTED ABOUT 6 MONTHS AND IT ALSO FAILED IN THE HIGH SETTING IN HEAVY RAIN IN THIS CASE IT WENT FROM WORKING JUST FINE TO MAKING A LARGE SCREECHING NOISE ON ONE WIPE AND IT QUIT COMPLETELY THIS UNIT DID NOT COME BACK TO LIFE. I AGAIN EXCHANGED IT FOR ANOTHER REBUILT UNIT FOR OREILYS AND THE NEW UNIT LASTED ABOUT A MONTH AND ALSO HAS FAILED. IT WILL WORK FINE BUT JUST STOP WORKING AT RANDOM UNTIL YOU JERK THE WIPER ARMS THEN IT WILL START WORKING AGAIN. THIS UNIT WAS RETURNED TO OREILYS AND I PURCHASED A NEW UNIT FROM DODGE. THE FACT THE QUALITY OF THE PARTS ARE SO POOR IT PUT MYSELF AND OTHERS IN THE PUBLIC AT RISK DUE TO A HIGH RATE OF FAILURE FROM A ESSENTIAL SAFETY COMPONENT TO ALLOW ME TO SEE WHERE I AM GOING. THE FAILURES OCCURRED ON THE HIGHWAYS CITY STREETS WHILE IN MOTION AND AT TIMES TURNING

  • Filed Nov 2016

    TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE DRIVING VARIOUS SPEEDS AND TOWING A TRAILER, THE FLIP UP TOW MIRRORS VIBRATED ABNORMALLY. THE CONTACT STATED THAT IT WAS IMPOSSIBLE TO USE THE TOW MIRRORS DUE TO THE VIBRATION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE MIRRORS NEEDED TO BE REPLACED. THE CONTACT WAS CONCERNED THAT THERE WAS NO WAY TO TIGHTEN THE MIRRORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,419.

  • Filed Mar 2015

    VEHICLE HAD FAULTY WIPER MOTOR. REPLACED WITH REMANUFACTRED UNIT FROM OREILYS AUTO PARTS. AFTER REPLACEMENT WIPERS WILL STOP WORKING DURING HEAVY RAINFALL. THE WIPERS WILL NOT WORK AGAIN UNTIL YOU STOP AND TUG ON THE WIPER ARMS. *TR

  • Filed Mar 2015

    MY DODGE HAS HAD A PROBLEM WITH THE BLEND DOORS FOR QUITE SOME TIME IN MY TRUCK. IT WILL NOT GO TO DEFROST SO WHEN I DRIVE MY WINDSHIELD FOGS UP AND THIS RELATES TO ME HAVING TO PULL OVER SO THAT I DO NOT GET INTO AN ACCIDENT. IT IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY THE MANUFACTURER. THEY USE A PLASTIC PIECE FOR THE BLEND DOOR THAT BREAKS AND WONT LET THE VENTS OPEN OR CLOSE. IT IS RIDICULOUS AND CHEAP PART. THE PRONGS ARE NOT EVEN MATCHED UP YOU HAVE A 5 PRONG ON THE ACTUATOR SWITCH THAT GOES INTO A 3 PRONG. THE FRICTION CAUSES IT TO BREAK. A DEALER WILL CHARGE THE CUSTOMER UPWARDS OF $1200 TO FIX BECAUSE THEY HAVE TO PULL THE WHOLE VENT BOX OUT. THERE ARE NUMEROUS DODGE FORUMS THAT ADDRESS THIS ISSUE AS WELL. IN ORDER TO GET THE WORD OUT TO YOU GUYS I'M MAKING THIS COMPLAINT. DEATHS CAN HAPPEN BECAUSE OF THIS CHEAP ENGINEERING THAT NEEDS TO BE FIXED AND MY TRUCK IS 2004. I DO NOT BELIEVE DODGE HAS ADDRESSED THE ISSUE AS OF YET THEY ARE STILL USING THE SAME CHEAP PARTS EVEN THOUGHT 1000'S OF PEOPLE HAVE COMPLAINED, BUT POSSIBLY NOT TO YOU GUYS. *TR

  • Filed Dec 2014

    THE BLEND DOOR THAT WORKS THE DEFROSTER FOR THE WINDSHIELD IS FAULTY DUE TO POOR ENGINEERING. IN COLD WEATHER THIS COULD CAUSE SERIOUS ACCIDENTS DUE TO BUILD UP OF SNOW AND ICE ON THE WINDSHIELD. DODGE USES CHEAP PARTS FOR THE BLEND DOOR PRIMARILY PLASTIC FAULTY PARTS. THE MECHANISM THAT OPENS AND CLOSES THE BLEND DOOR WEARS OUT THE TWO PIECES THAT FIT TOGETHER. THIS CAUSES EITHER THE PLASTIC PIECE TO BREAK COMPLETELY OR JUST CONTINUE TO ROTATE WITHOUT OPENING OR CLOSING THE BLEND DOOR. DODGE WILL NOTRECALL THIS BECAUSE IN ORDER TO DO IT RIGHT THEY HAVE TO PULL THE WHOLE VENTILATION BOX AND HEATER CORE OUT OF THE VEHICLE. HOWEVER THEY WOULD LIKE TO CHARGE CUSTOMERS UPWARDS OF $1000-1400 TO FIX IT. PLEASE LOOK INTO THIS THERE ARE NUMEROUS COMPLAINTS ALL OVER THE INTERNET ABOUT DODGE AND THEIR FAULTY BLEND DOORS NOT WORKING DUE TO POOR ENGINEERING AND CHEAP PARTS. *TR

  • Showing the 5 most recent of 6.
• Engine And Engine Cooling6

  2 involved a crash

  • Filed Apr 2007

    DODGE RAM 3500 CUSTOMER PURCHASED A MOTOR AND WARRANTY AND WANTS DAIMLER TO PAY FOR REPAIRS**CC THE CONSUMER STATED WHEN THE MOTOR FAILED, IT CAUSED THE STARTER, STEERING STABILIZER, TORQUE CONVERTER COOLER, THE #6 CAP ON THE CONNECTION ROD TO FAIL. IT ALSO PUT A HOLE IN THE SIDE OF THE BLOCK AND BROKE THE CAM SHAFT IN HALF. THE TRUCK WAS EVENTUALLY FIXED, HOWEVER THE CONSUMER PICK THE VEHICLE UP AND PUT A 100 MILES ON THE VEHICLE, THE TURBO FAILED. THE CONSUMER TOOK THE VEHICLE TO HIS LOCAL DEALERSHIP AND THE REPAIR WAS COVERED UNDER WARRANTY. *JB

  • Filed Nov 2005

    DT:THE CONTACT STATED VEHICLE WOULD NOT START ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THE FUEL INJECTORS WERE REPAIRED. THE SECOND TIME THE VEHICLE WOULD NOT START WAS DUE TO THE VALVE SEAT. THE VEHICLE COULD NOT BE REPAIRED. A REBUILT ENGINE WAS INSTALLED INTO THE VEHICLE. THE MANUFACTURER HAS NOT BEEN CONTACTED ABOUT WHY A REBUILT ENGINE WAS INSTALLED INSTEAD OF A NEW ENGINE. THE VEHICLE WAS REPAIRED UNDER WARRANTY.*AK

  • Filed Jul 2005

    EXHAUST SMELL FROM FRESH AIR VENTS, MAINLY WHILE IDLING MY 2004 DODGE RAM 3500 4X4 WITH CUMMINS ENGINE. I NOTICED THE SMELL WITHIN DAYS OF PURCHASE, TOOK IT TO SEVERAL DEALERS, AND WAS TOLD THEY HAD NEVER EXPERIENCED THIS PROBLEM BEFORE. END SUGGESTION WAS A CITRUS OIL ADDITIVE TO MAKE THE EXHAUST SMELL LIKE CITRUS. (NO JOKE) FUEL INJECTOR FAILURE, FILLING CRANKCASE WITH DIESEL, CAUSING ROUGH RUNNING AND EVENTUAL OIL PRESSURE LOSS. DEALER, UPON ADVISMENT FROM "TECH DEPARTMENT" CHANGED THE OIL, REPLACED THE FAULTY INJECTOR AND GOT ME OUT THE DOOR. NOW I HAVE EXPERIENCED ENGINE VIBRATIONS THAT ARE GETTING PROGRESSIVLY WORSE, HIGHER ENGINE RPM'S INCREASED FUEL CONSUMTION, A CLOUD OF BLUE SMOKE UPON STARTUP AFTER SEVERAL HOURS OF DOWNTIME, AND THE DEALERSHIP THINKS IT MAY BE A WIRING HARNESS. I SPOKE DIRECTLY TO CUMMINS SERVICE DEPT. AND WAS TOLD THAT WITH OIL PRESSURE LOSS, THEY WOULD HAVE DROPPED THE OIL PAN AND CHECKED THE BEARINGS.

  • Filed Mar 2005

    THE BRAKES LOCKED AT 35 MPH, CAUSING THE VEHICLE TO GO THROUGH AN INTERSECTION INTO A DITCH. *AK THERE WERE SEVERAL PROBLEMS WITH THE ENGINE IN WHICH THE MECHANICS HAVE NOT BEEN ABLE TO DETERMINE. THE CONSUMER HIT A FENCE AND THE AIR BAGS DID NOT DEPLOY. THE CONSUMER STATED THE ENGINE WOULD JUST STALL. *JB

  • Filed Jul 2004

    CONSUMER EXITED THE VEHICLE WHILE IT WAS RUNNING AND WENT INTO HIS PLACE OF BUSINESS. WHEN THE CONSUMER RETURNED TO THE VEHICLE IT ROLLED BACK ABOUT 300 FEET AND COLLIDED WITH ANOTHER VEHICLE. THERE WERE NO INJURIES , AND THE POLICE DID NOT ARRIVE ON THE SCENE. ON ANOTHER OCCASION THE VEHICLE ROLLED BACK, BUT THE CONSUMER WAS ABLE TO CATCH IT BEFORE ANY DAMAGE WAS DONE. IN ALL, THE VEHICLE ROLLED BACK THREE TIMES. THE DEALER EXAMINED THE VEHICLE AND COULD NOT FIND THE CAUSE OF THE PROBLEM.*AK

  • Showing the 5 most recent of 6.
• Unknown or Other5

  1 involved a crash

  • Filed Apr 2019

    2004 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO NUMEROUS REPAIRS MADE TO VEHICLE. *LD THE CONSUMER STATED THE DEALER HAS HELD THE VEHICLE WITHOUT MAKING ANY REPAIRS, OR PREDICTIONS ON WHEN THE REPAIRS WOULD BE COMPLETED. *JS

  • Filed Mar 2018

    AUTOMATIC TRANS.-WHEN PLACED IN PARK, CANNOT GET IT OUT OF PARK IT SEEMS AS THOUGH THE SOLENOID THAT RELEASES THE PARKING PAWL DOES NOT ALWAYS RELEASE.

  • Filed Aug 2017

    I WAS REVERSING FROM MY DRIVE WAY AND THEN PUT MY TRUCK ON DRIVE TO GO UP THE DRIVE WAY AND THEN TURNED THE GEAR SHIFT COUNTER CLOCK WISE TO PUT IT ON PARK. GOT OUT OF MY TRUCK AND WALKED IN FRONT OF IT AND THEN RAN INSIDE THE HOUSE TO GRAB WHAT I FORGOT. WHEN I CAME BACK OUTSIDE, MY TRUCK WAS MOVING FOWARD BY ITSELF, THE TRUCK SHIFTED BY ITSELF FROM PARK TO DRIVE. I RAN TO THE PASSENGER SIDE AND TURNED THE KNOB BACK TO PARK TO STOP THE TRUCK. THE TRUCK HIT THE CORNER OF THE HOUSE AND DAMAGED MY HOUSE AND TRUCK. I WAS LUCKY ENOUGH TO STOP IT BEFORE IT WENT ALL THE WAY INSIDE THE HOUSE. THANK GOD I'M HERE TO TELL THE STORY AND NOT UNDER THE TIRE. I TRIED REPORTING TO CHRYSELER AND THEY SAID IT WAS MY FAULT FOR NOT PUTTING THE PARKING BREAK ON AND I STEPPED OUT AND LEFT THE TRUCK RUNNNING. I EXPLAINED TO THEM THAT ITS NOT A MANUAL TRANSMISSION AND IT WASNT PARKED DOWNHILL. GOT NOTHING OUT OF THEM!

  • Filed Oct 2015

    THE RIVETS HOLDING THE HINGES TO THE UDERCOVER TONNEAU ( HTTP://WWW.UNDERCOVERINFO.COM/PRODUCTS/CLASSIC )COVER COME LOOSE OFTEN AD HAVE TO BE REPLACED THIS HAS HAPPENED ABOUT 5 TIMES FORTUNATELY THE COVER HAS NOT FLOW OFF KILLING SOMEBODY BEHIND ME ON THE FREEWAY I KEEP A RATCHET STRAP WITH ME TO TIE SECURE IT TO THE BED I WOULD SAY THAT THIS IS HAZARD, I WAS TOLD BY UNDERCOVER THAT THEY DESIGNED IT THIS WAY SO THAT THE RIVETS WOULD GIVE WAY WITHOUT BREAKING THE COVER ITSELF. I THINK THERE SHOULD BE A REALL FOR THIS PRODUCT I AM VERY DISPLEASED HTTP://WWW.AUTOANYTHING.COM/TONNEAU-COVERS/UNDERCOVER-REVIEWS?KC=GOOGADW&K_CLICKID=BFB44C1D-8745-4E06-B28B-985400D9EE34&ADGROUPID=212106&K_TRACKINGID=139X3994903&GCLID=CKD72DBSS8GCFQRUFGODX-CDZQ THIS HAS HAPPENDED WHILE I WAS ON THE FREEWY MOVING AND WHEN STATIONARY AND I OPEN THE COVER

  • Filed Nov 2013

    THIS HAS HAPPENED BEFORE BACK IN 2010 AND I PUT AN EXTRA STABILIZER ON THE FRONT AND UPPER AND LOWER BALL JOINTS AND A FEW MORE PIECES ALL MADE BY MOOG BUT THE FRONT END STILL SHAKES ALMOST UNCONTROLLABLE AND I HAVE TO SLOW DOWN REAL FAST BEFORE I CAUSE AN ACCIDENT I'M AFRAID IT'S GOING TO MAKE ME WRECK

• Tires5

  • Filed Sep 2015

    FRONT RIGHT TIRE FAILURE. TIRE HAS NOT BLOWN OUT YET BUT HAS CAUSED THE TRUCK TO PULL VERY HARD TO THE RIGHT. IF SHOP HAD NOT DISCOVERED FAILED TIRE THEY STATED THE TIRE WOULD HAVE BLOWN OUT.

  • Filed Dec 2007

    TL*THE CONTACT OWNS A 2004 DODGE RAM 3500 WITH GOODYEAR WRANGLER SR-A TIRE. THE CONTACT STATED THAT HE NOTICED A DEEP CRACK IN THE SIDEWALL OF THE REAR DRIVER SIDE TIRE. THE TIRE SHOP STATED THAT THE TIRE WAS DEFECTIVE AND THEY REPLACED THE TIRE. APPROXIMATELY A YEAR AND HALF LATER HE NOTICED A DEEP CRACK ON THE SIDEWALL OF THE FRONT DRIVER SIDE TIRE. THE TIRE SHOP STATED THAT THE TIRE WAS DEFECTIVE. AS OF DECEMBER 5, 2007, THE SHOP HAD NOT REPLACED THE TIRE. THE FAILURE MILEAGE WAS 47,000 AND CURRENT MILEAGE 90,019.

  • Filed Nov 2005

    WHEN PERFORMING MAINTENANCE ON MY TRUCK I NOTICED SPLITS IN THE INNER SIDEWALLS OF 4 TIRES NEAR THE BEAD. ON TIRE HAD A 10 INCH SPLIT. TWO TIRES HAVE BEEN REPLACED, AND THE OLD TIRES ARE AVAILABLE FOR INSPECTION. THE OTHER TWO DEFECTIVE TIRES WILL ALSO BE REMOVED FROM SERVICE.*JB

  • Filed Aug 2005

    WHEN HAVING THE TIRES ROTATED OWNER LEARNED THAT FRONT PASSENGER SIDE TIRE DEVELOPED A SIX INCH SPLIT. TWO MONTHS LATER, REAR PASSENGER SIDE TIRE DEVELOPED A FOUR INCH SPLIT. *AK UPON REPLACED TIRES,ON 4/27/05, FOUND 2 MORE TIRES WITH SPLITS ON INSIDE SIDEWALL. *TT

  • Filed Jun 2005

    DT: TIRES LESS THAN TWO YEARS OLD, AND ONE TIRE WAS DEFECTIVE. THAT WAS REPLACED. LAST WEEK TWO TIRES BLEW OUT THAT HAD LESS THAN 6,000 MILES ON THEM. THE TIRES WERE ON THE 5TH WHEEL CAMPER. MISSION TIRES. THEY DID NOT LOOK LIKE THEY WORE OUT, THE TREAD WAS GOOD. THE TIRES COULD NOT HANDLE HEAT AND THE LOAD WHEN THE TIRES BLEW OUT. THE MANUFACTURER WAS MISSION, AND THIS WAS A KEYSTONE CAMPER. THESE WERE THE ORIGINAL TIRES THAT CAME ON THE TRAILER. CONSUMER TALKED TO KEYSTONE TRAILERS, AND THEY WERE NOT GOING TO DO ANYTHING ABOUT IT. CONSUMER FELT THAT IF HE SPENDS MORE MONEY AND MOVED UP A DIFFERENT SIZE TIRE THE CAMPER SHOULD BE OKAY. BOTH TIRES DISINTEGRATED AND THERE WAS NOTHING LEFT OF EITHER TIRE. LISTED MANUFACTURER AS UNKNOWN, THESE WERE MADE BY MISSION. THE FIRST ONE WAS ON THE PASSENGER'S SIDE FRONT AXLE, AND THE SECOND ONE WAS ON THE DRIVER'S SIDE REAR AXLE. . THE SPEED WAS 65 MPH WHEN THE BLOW OUT OCCURRED.*AK

• Diesel5

  1 involved a fire

  • Filed Oct 2014

    DRIVING MY DIESEL, 1 TON, 2004, 4X4 TRUCK WITH 66,000 MILES, TURNING LEFT ACROSS TRAFFIC INTO A BUSINESS. ENGINE STOPS, NO BRAKES, NO STEERING, NO WARNING, NOTHING. NEVER HAD A PROBLEM WITH THIS TRUCK BEFORE THIS EVENT. TRAFFIC IS COMING AT US AND I AM HEADED INTO A DITCH AS I CANNOT TURN VEHICLE. FRANTICALLY TRYING TO GET VEHICLE STARTED, WILL NOT START, BUT ABLE TO ROLL FORWARD AND MAKE IT INTO BUSINESS BARELY MISSING DITCH. PEOPLE COME OUT TO HELP PUSH VEHICLE INTO SAFE SPOT. CALLED TOW TRUCK, THEY GET THERE ABOUT 1.5 HOURS LATER. HE GOT TRUCK STARTED, SAID TO DRIVE IT DOWN THE STREET THAT PROBABLY SOMETHING CLOGGED THE DIESEL TANK INLET, BUT OK NOW. TRUCK SEEMED OK, SO WE HOOKED UP OUR BOAT THAT WAS IN THIS BUSINESS, PROCEEDED HOME. GOT ABOUT 1 MILE AWAY ON TWISTY MOUNTAIN ROAD, TRUCK AGAIN DIES, NO BRAKES AGAIN, CANNOT HARDLY STEER AND CANNOT STOP BOAT AND TRUCK AND PROCEED DOWN HILL HOLDING ON TRYING TO STAY ON ROAD. I MANAGED TO GET IT STOPPED. HAD IT TOWED TO DEALER THIS TIME. DODGE DEALER EXPLAINS THAT THE "LIFT PUMP" THAT PULLS DIESEL FUEL FROM TANK TO ENGINE HAD GONE OUT, THEY STATE "THIS IS COMMON PROBLEM THAT DODGE KNOWS ABOUT." THEY REFUSE TO REPLACE THE "LIFT PUMP" THAT IS FAIRLY INEXPENSIVE SAYING THAT DODGE KNOWS THERE IS A PROBLEM AND THE CONSUMER HAS TO PAY TO HAVE A "FUEL PUMP" PUT INTO THE FUEL TANK AS THE FIX. THIS COST IS OVER $1400. UPON HEARING THAT I CANNOT HAVE THE "LIFT PUMP" JUST REPLACED, I WENT TO THE INTERNET FORUMS ON CUMMINGS DIESEL "LIFT PUMPS" TURNS OUT THERE ARE LOTS OF PAGES SHOWING THIS IS A COMMON PROBLEM WITH THE CUMMINGS DIESEL AND MOST ALL WILL EXPERIENCE IT. IF DODGE KNOWS THERE IS A PROBLEM AND PEOPLE CAN BE KILLED DUE TO HOW THE TRUCK SUDDENLY DIES, THEY SHOULD BE RESPONSIBLE FOR ADDRESSING THE PROBLEM! *TR

  • Filed Dec 2013

    WHILE DRIVING ON THE INTERSTATE 35 I NOTICED SMOKING COMING FROM MY VEHICLE, AS I PULLED OVER THE SMOKE BECOME THICK AND ROLLED OUT FROM UNDER THE HOOD OF MY TRUCK. I IMMEDIATELY OPEN THE HOOD TO FIND DIESEL FUEL COVERING THE COMPLETE ENGINE COMPARTMENT AND NOTICED FUEL SPRAYING FROM THE NUMBER FOUR FUEL INJECTION LINE. I AM A MECHANIC SO CALLED DODGE DEALER TO GET NEW LINE (PART #5086874-AC) FOR MY CUMMINS 5.9 ENGINE. AFTER TALKING TO THE PARTS MAN HE SAID THIS IS A COMMON PROBLEM AND THEY HAVE REDESIGNED THE CLAMPING SYSTEM ON THE LINE. I FEEL THIS IS A VERY DANGEROUS SITUATION, WHEN THIS LINE LEAKS IT IS UNDER HIGH PRESSURE AND SPRAYS FUEL ALL OVER THE ENGINE. I FEEL I WAS VERY LUCKY THAT THE FUEL DID NOT IGNITE AND BURN UP MY TRUCK. I WOULD HIGHLY RECOMMEND OWNERS ARE NOTIFIED ABOUT THE NEW LINE SO THEY CAN REPLACE IT BEFORE IT LEAKS. *TR

  • Filed Mar 2011

    2004 DODGE 3500 CUMMINS DIESEL INJECTORS WENT OUT ON IT, DIED IN THE MIDDLE OF THE STREET, AFTER STARTING HARD FOR A FEW WEEKS. MECHANIC REPLACED INJECTORS, LESS THAN 2000 MILES ON NEW ONES AND THEY WENT OUT AGAIN. CUMMINS MECHANIC SAYS WHOLE ENGINE IS BAD, THERE WERE 4 OTHER TRUCKS AT MECHANIC WITH SAME PROBLEM. *TR

  • Filed Mar 2010

    I HAVE A 2004 DODGE RAM 3500. I HAVE HAD 4 #2 INJECTION LINES BREAK ON IT SINCE 10 NOV 2009. I HAVE CALLED BOTH DODGE AND CUMMINS ON THE ISSUE. CUMMINS SAID TO CALL DODGE, AND DODGE SAID IT WAS "NOTED" AND THEY WOULD LOOK INTO IT. THE PROBLEM THAT I HAVE WITH IT IS THAT WHEN IT BREAKS IT SPRAYS DESIEL FUEL ONTO THE TURBO CHARGER. THAT RECHES TEMPERATURES THAT EXCEED THE LOWER FLAMABILITY RATE OF DESIEL FUEL. BUT LUCKLILY IT HAS NOT CAUGHT FIRE YET. BUT 4 LINES IN SIX MONTHS SEEMS TO BE EXCESSIVE. I HAVE SEEN A TREND WHILE TRYING TO LOCATE THE PART. ALMOST ALL OF THE PARTS DEALERS KNOWS WHICH INJECTION LINE IS BROKEN BEFORE I TELL THEM. SO IT HAS TO BE A COMMON PROBLEM. AND THIS PARTICULAR INJECTION IS USUALLY ON BACK ORDER. I THINK IT IS A SEVERE SAFTEY ISSUE. AND I WOULD LIKE TO SEE IT GGET FIXED OR ADDRESED BEFORE ANYONE GETS BURNED UP IN A VEHICLE DUE TO THE FUEL IGNITION.

  • Filed Feb 2007

    WE HAVE HAD A FUEL PROBLEM ISSUE WITH THIS TRUCK SINCE APRIL OF 2005 IT BUCKS SO HARD IT BRUISES YOU. WE HAVE REPLACE EVERYTHING POSSIBLE AND IT STILL HAPPENS. THEY SAY IT IS WATER IN FUEL BUT IT IS NOT THAT. WE HAVE HAD SEVERAL HIGH PRESSURE INJECTOR LINES BREAK. ONE CAUSED A FIRE, DIESEL WAS GOING EVERYWHERE. WE HAD SEVERAL BREAK AFTER THAT. THEY HAVE NO CLUE WHY THESE INJECTORS ARE BREAKING BUT WE OWE TO MUCH TO TRADE IN. IT IS JUST ASHAMED THAT YOU CAN NOT GO ANYWHERE SAFE IN A 42,000 TRUCK. WE HAVE STRESSED OUR CONCERNS WITH DODGE THEY SAID NOT THERE PROBLEM . *NM

• Hydraulic5

  2 involved a crash · 1 involved a fire

  • Filed May 2014

    TL* THE CONTACT OWNS 2004 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STARTED VIBRATING VIOLENTLY AND EXHIBITED AN ABNORMAL NOISE. THE CONTACT IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND IT FAILED TO ENGAGE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE FAILURE WAS NOT DIAGNOSED. BOTH THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 137,000.

  • Filed Apr 2010

    TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE BRAKES LOCKED UP AND THE DRIVER REAR SIDE BRAKES ALSO OVERHEATED. THE FAILURE OCCURRED THREE TIMES AFTER THE INITIAL FAILURE IN THREE WEEKS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP TO BE INSPECTED AS THE ABS CONTROL MODULE HAD BURNED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT BECAUSE THE PARTS NEEDED WERE NOT AVAILABLE UNTIL JULY 29, 2010. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 120,000. UPDATED 6/17/10 *CN UPDATED 06/18/10

  • Filed Jun 2006

    DT*: THE CONTACT STATED THE MODULATOR VALVE OF THE ANTILOCK BRAKE SYSTEM KEEPS RUNNING EVEN AFTER THE VEHICLE HAS THE IGNITION OFF WHICH TAKES BATTERY TO FULL DISCHARGE. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT CERTIFIED MECHANIC WHO STATED THAT ONLY THE DEALERSHIP IS ABLE TO REPAIR IT. UPDATED 7/18/2006 - IN ORDER TO KEEP THE BATTERY FROM TOTALLY DISCHARGING THE CONSUMER HAD TO UNPLUG THE WIRING TO THE ABS MODULATOR WHICH CAUSE THE CRUISE CONTROL, SPEEDOMETER, TRIP COMPUTER AND ABS TO STOP WORKING.*NM

  • Filed Mar 2005

    THE BRAKES LOCKED AT 35 MPH, CAUSING THE VEHICLE TO GO THROUGH AN INTERSECTION INTO A DITCH. *AK THERE WERE SEVERAL PROBLEMS WITH THE ENGINE IN WHICH THE MECHANICS HAVE NOT BEEN ABLE TO DETERMINE. THE CONSUMER HIT A FENCE AND THE AIR BAGS DID NOT DEPLOY. THE CONSUMER STATED THE ENGINE WOULD JUST STALL. *JB

  • Filed Nov 2004

    (1) I WAS DESCENDING DOWN A SNOW COVERED HILL. (2) ANTI-LOCK BRAKES ENGAGED AND APPEARED TO LOCK UP THE WHEELS. THE ANTI-LOCK BRAKES DID NOT SLOW THE VEHICLE, NOR DID THEY ALLOW ME TO TURN. THE ABS SYSTEM DID NOT DISENGAGE UNTIL ABOUT 1 FULL SECOND AFTER I RELEASED THE BRAKE COMPLETELY. I CAME VERY CLOSE TO ROLLING THE TRUCK INTO A GULLY. (3) I PULLED THE ABS BREAKER, AND HAVE HAD NO FURTHER PROBLEMS EVEN ON THE SAME HILL. *JB

• Fuel/Propulsion System4

  • Filed Jun 2020

    STEERING BECAME LOOSE AND HAD 1-2INCHES OF SLACK BEFORE GUIDING THE VEHICLE PROPERLY. REPLACED WITH NEW STEERING UNIT. TRANSMISSION WOULD NOT SHIFT INTO LOW GEAR AT BUSY INTERSECTION ENTERING FREEWAY. *TR STARTED IN SECOND OR THIRD REQUIRED COSTLY REBUILD. FUEL GAUGE READS EMPTY REQUIRED NEW UNIT IN FUEL TANK.

  • Filed Mar 2017

    TRUCK CURRENTLY HAS 76,000 MILES. REPLACED ALL 4 BALL JOINTS AT THE SAME TIME, FEWER THAN 40K. HAD TO REPLACE AN INJECTOR AROUND THE SAME TIME. FILTERS DODGE CAME OUT WITH WERE TOO LARGE, LETTING "JUNK" INTO THE INJECTORS. NOT ONG AFTER THAT, WE WERE DRIVING AND LOST POWER. PULLED TO SIDE OF ROAD, SAW BELTS HANGING DOWN. POPPED THE HOOD AND THE PULLEY(?) THE BELTS ATTACH TO HAD SNAPPED OFF! FORTUNATELY, WE WERE ON A COUNTY ROAD, DRIVING SLOWLY. THEN, AT 76K, THE FRONT LEFT WHEEL LOCKED UP, CAUSING US TO HAVE TO REPLACE THE ENTIRE FRONT AXLE SYSTEM. WE WERE STOPPED AT A STOP SIGN, THEN PROCEEDED TO PULL FORWARD. ABOUT HALFWAY ACROSS THE INTERSECTION, LEFT WHEEL LOCKED UP. WE COULD GO IN REVERSE, BUT NOT FORWARD. INJECTORS ARE CLOGGING UP AS WELL AND WILL MOST LIKELY HAVE TO BE REPLACED. WE BOUGHT THIS NEW IN 2005 FOR $42,000. IT HAS HAD AN 'EASY' LIFE WITH VERY LITTLE TOWING.

  • Filed Jul 2015

    I"M HAVING PROBLEMS,WITH THE DODGE RAM 3500 TRUCK , FRONT SUSPENSION HAD TO BE REPAIRED, FUEL/PROPULSION SYSTEM. STILL HAVING ELECTRICAL PROBLEMS, INSIDE LIGHT STAYS ON WHILE VECHICLE IS IN MOTION. LOOSES POWER AT TIME GOING UP HILLS.

  • Filed Oct 2013

    TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE "WATER IN FUEL" WARNING MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE INJECTION PUMP, INJECTORS AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

• Vehicle Speed Control4

  1 involved a crash

  • Filed Apr 2018

    WHILE DRIVING ON A BUSY INTERSTATE HIGHWAY RECENTALLY AND PULLING A CAR TRAILER, I WAS RETURNING HOME FROM A VACATION WHEN THE THROTTLE POSITION SENSOR (TPS) FAILED. THIS RESULTS IN A "DEAD PEDAL" SITUATION, WHERE THE ENGINE FALLS TO IDLE, AND THERE IS NO 'DRIVE' TO THE WHEELS. THIS SITUATION IS VERY SERIOUS AS SOMETIMES THERE IS NO WHERE TO PULL OFF THE INTERSTATE, DUE TO TRAFFIC LANE NARROWING. MY PERSONAL SITUATION WAS THAT I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. TO RE-SET THE TPS, YOU MUST STOP, PUT IN PARK, TURN THE IGNITION OFF, WAIT APPROX. 10-15 SECONDS, AND THEN RE-START. IT SHOULD RE-SET AND YOU CAN DRIVE AWAY, ALTHOUGH A 'CHECK ENGINE' LIGHT APPEARS. IN MY CASE, THE TPS FAILED A SECOND TIME, A SHORT DISTANCE AWAY, AND I HAD TO REPEAT THE STEPS. THE SECOND TIME IT "WORKED" AND I WAS ABLE TO DRIVE HOME. THIS FAILURE OF THE TPS HAD A PROFOUND EFFECT ON ME PERSONALLY. THERE IS NO WARNING THAT THIS IS ABOUT TO HAPPEN. WHEN IT DOES HAPPEN, YOU HAVE NO THROTTLE INPUT AND YOU MUST GET OFF THE ROAD. ALL I COULD THINK ABOUT DURING THOSE MOMENTS OF PANIC, WAS BEING SMASHED INTO FROM THE REAR! I AM AWARE THIS IS AN ISSUE WITH MY TYPE OF VEHICLE AS I HAVE DONE SOME FOLLOW UP RESEARCH ON THE INTERNET FOLLOWING MY INCIDENT. I WANT TO INFORM YOU, THAT I PURCHASED THE VEHICLE NEW IN 2004. THIS VEHICLE IS IMMACULATE, AND ALL MAINTENANCE IS PERFORMED AT THE LOCAL DEALER. IN CAR GUYS TERMS, THIS VEHICLE WOULD BE CONSIDERED A "GARAGE QUEEN" AND THERE WOULD BE NO CONTRIBUTING FACTORS SUCH AS LACK OF MAINTAINCE, DIRT, ROAD GRIME, OR ABUSE. I AM CONVINCED THIS SITUATION WILL LEAD TO A SERIOUS ACCIDENT, IF NOT TO ME, THEN TO SOMEONE ELSE, AND I WANT TO INFORM YOU OF THIS POTENTIAL SERIOUS ISSUE. I HAVE SPOKEN TO THE DEALER/MECHANIC AND THE SOLUTION IS A TPS REPLACEMENT, BUT IN MY OPINION, THIS SHOULD NEVER HAPPEN IN THE FIRST PLACE.

  • Filed Mar 2016

    ENGINE REVVING TO 3000 RPM AND NOT IDLE DOWN. HAD TO RIDE BRAKES PUT TRANS IN NEUTRAL OR PARK TO STOP. BREAKS WOULD NOT STOP TRUCK ONLY SLOW IT. SHOP FOUND COD P0606 ECM/PCM COMMUNICATION FAILURE. WHY DID THIS NOT PUT THE TRUCK IN LIMP MODE OR PREVENT IT FROM STARTING. REPLACED ECM/PCM CONTROL MODULE TRUCK RUNS FINE. VERY EXPENSIVE 3400 DOLLARS.

  • Filed Jan 2009

    2004 DODGE RAM 3500 PICKUP CUMMINS 5.9 LITER DIESEL ENGINE. 1/17/2009 UNDER/OVER ACCELERATION. VEHICLE IS A "DRIVE BY WIRE" DESIGN. PROBLEM HAPPENED VERY SPORADICALLY. WOULD ONLY HAPPEN WHEN VEHICLE AND OUTSIDE AIR TEMP WAS 20 DEGREES F OR LOWER. PROBLEM HAPPENED ABOUT 4 TIMES DURING THE WINTER OF 2007-2008. PROBLEM AT THAT TIME WAS ONLY UNDER ACCELERATION. I WOULD BE DRIVING DOWN THE HIGHWAY AT BETWEEN 55 AND 70 MPH. THE TUCK WOULD SUDDENLY NOT MAINTAIN SPEED AND WOULD NOT ACCELERATE. PUSHING THE GAS PEDAL ALL THE WAY TO THE FLOOR WOULD PRODUCE NO RESPONSE FROM THE ENGINE. CHECK ENGINE LIGHT COMES ON. AFTER A FEW SECONDS TRUCK DRIVES NORMALLY AGAIN. THIS SCENARIO HAS HAPPENED 8 TO 10 TIMES. OVER ACCELERATION. THIS HAPPENED TWICE ON 1/13/09. AGAIN TRUCK HAD BEEN SITTING OUTSIDE ALL DAY. STARTED TRUCK AND ALL WAS NORMAL FOR THE FIRST 5 OR 10 MINUTES OF DRIVING. I WAS DRIVING DOWN THE HIGHWAY AT A STEADY SPEED OF 60 MPH. WITH NO INPUT FROM ME SUDDENLY THE TRUCK ACCELERATED VERY RAPIDLY. THE TRANSMISSION DOWN SHIFTED AND THE ENGINE RPM JUMPED UP CONSIDERABLY. IN MY PANIC I STABBED THE BRAKE PEDAL AND WAS ABLE TO SLOW THE TRUCK SOMEWHAT. AFTER ACCELERATING WILDLY FOR ABOUT 1 TO 2 SECONDS THE TRUCK THEN WENT INTO THE UNDER ACCELERATION MODE. NOW PUSHING THE GAS PEDAL ALL THE WAY TO THE FLOOR WOULD GET ZERO RESPONSE FROM THE ENGINE. THIS SUDDEN OVER ACCELERATION HAPPENED AGAIN ABOUT TEN MILES FURTHER DOWN THE ROAD. LUCKILY THE ROADS WERE DRY AND THERE WERE NO VEHICLES CLOSE ENOUGH TO ME TO CAUSE ANY CRASH. I REPLACED THE ACCELERATOR PEDAL POSITION SENSOR AND SO FAR THE PROBLEM HAS NOT RETURNED. THIS IS A GREAT CONCERN BECAUSE OF WHAT MIGHT HAVE HAPPENED DURING THE OVER ACCELERATION. IF THE ROAD WAS SNOW COVERED OR ICY THE OUTCOME COULD HAVE BEEN VERY SERIOUS OR EVEN DEADLY. *TR

  • Filed Jan 2005

    CONSUMER NOTICED THAT THE VEHICLE SHIFTED GEARS ON IT OWN. WHILE THE VEHICLE WAS PARKED IT SHIFTED INTO REVERSE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. ALSO, WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE FAILED TO ACCELERATE. AFTER APPLYING THE ACCELERATOR PEDAL NUMEROUS TIMES VEHICLE ACCELERATED UNCONTROLLABLY. HOWEVER, CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK THE CONSUMER PARKED THE VEHICLE AND WAS WALKING BEHIND THE VEHICLE AND IT STARTED ROLLING BACKWARDS CATCHING THE CONSUMER BETWEEN THE BUMPER AND THE CAR 8-10 FEET BEHIND IT. THE CONSUMER WAS INJURED. *TC

• Gasoline3

  • Filed Nov 2005

    DT:THE CONTACT STATED VEHICLE WOULD NOT START ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THE FUEL INJECTORS WERE REPAIRED. THE SECOND TIME THE VEHICLE WOULD NOT START WAS DUE TO THE VALVE SEAT. THE VEHICLE COULD NOT BE REPAIRED. A REBUILT ENGINE WAS INSTALLED INTO THE VEHICLE. THE MANUFACTURER HAS NOT BEEN CONTACTED ABOUT WHY A REBUILT ENGINE WAS INSTALLED INSTEAD OF A NEW ENGINE. THE VEHICLE WAS REPAIRED UNDER WARRANTY.*AK

  • Filed May 2005

    DT: VEHICLE STALLED ON HIGHWAY DUE TO BAD FUEL PUMP. 2004 DODGE PICKED UP AND STALLED ON HIGHWAY MORE THAN ONCE. DEALERSHIP COULD NOT REPLACE THE ORIGINAL FUEL PUMP BECAUSE DAIMLER/CHRYSLER SAID THE ORIGINAL FUEL PUMP WAS DEFECTIVE, AND THEY WOULD LIKE TO DO IT IN THE FUEL TANK AND REWIRE IT. FEELS THIS IS A SAFETY HAZARD. *AK

  • Filed Nov 2004

    VEHICLE STALLED INADVERTENTLY. VEHICLE COULD BE DRIVEN AT ANY SPEED AND THIS DEFECT COULD OCCUR. *AK

• Engine2

  1 involved a fire

  • Filed Apr 2022

    WHILE TRAVELING ON INTERSTATE 90 IN WASHINGTON STATE, TRAVELING AT ABOUT 60 MPH I NOTICED A HAZE BEHIND THE TRUCK THROUGH THE PASSENGER SIDE DOOR MIRROR. AT THE TIME, THERE WERE NO INDICATIONS BY INSTRUMENTS OR WARNING LIGHTS THAT ANYTHING WAS AMISS WITH THE TRUCK. WONDERING IF IT WAS COMING FROM THE TRUCK I PULLED TO THE SHOULDER TO CHECK. AS SOON AS I STOPPED I SMELLED HOT OIL, SO SHUT OFF THE ENGINE, RELEASED THE HOOD LATCH AND CHECKED THE ENGINE COMPARTMENT. UPON LIFTING THE HOOD OF THE ENGINE COMPARTMENT I IMMEDIATELY NOTICED FLAMES BETWEEN THE ENGINE AND FIRE WALL. I RETRIEVED A FIRE EXTINGUISHER FROM THE CAMPER THE TRUCK WAS HAULING AND ATTEMPTED TO EXTINGUISH THE FIRE. TWO MOTORISTS WITH FIRE EXTINGUISHERS STOPPED TO HELP AND THE COMBINED USE OF THREE DRY CHEMICAL FIRE EXTINGUISHERS WOULD NOT PUT THE FIRE OUT AND THE TRUCK AND CAMPER COMPLETELY BURNED. WHEN I REPORTED THIS TO MY INSURANCE COMPANY WE DISCOVERED AN ERROR IN THE VIN NUMBER ON MY INSURANCE POLICY. OUT OF CURIOSITY I RESEARCHED THAT VIN NUMBER AND WAS SURPRISED TO SEE THAT SAME STYLE TRUCK HAD ALSO BURNED. IT'S VIN IS 3D7MU48C84G269656 AND CAN BE SEEN IN THE 7TH PHOTO THAT IS UPLOADED TO THIS REPORT. BOTH WERE 2004 DODGE DIESEL TUCKS WITH LOW MILEAGE. IT SEEMS TOO MUCH OF A COINCIDENCE AND I WONDER IF THERE IS A DEFECT THAT CAUSED THIS AND HOW MANY OTHER OF THIS YEAR, MAKE AND MODEL HAVE BEEN DESTROYED BY FIRE.

  • Filed Mar 2017

    TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE DID NOT FUNCTION AFTER BEING STARTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL FILTERS WERE DEFECTIVE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.

• Wheels2

  • Filed Aug 2017

    HAPPENED ON BOTH SIDES 2 MONTH APART. LOUD BANG AND RUMBLE. INSIDE TIRE, TREAD CAME OFF OF TIRE. DAMAGED INSIDE OF WHEEL WELL, RUNNING LIGHTS, FENDERS ON THE DUALLY, METAL SUPPORTS ON FENDER. NEVER HAD THIS HAPPEN IN 30+ YEARS OF TOWING AND DRIVING TRUCKS.

  • Filed Jul 2014

    SINCE THIS TRUCK WAS NEW IT WOULD SHAKE VIOLENTLY IN THE FRONT END WHEN YOU HIT A SLIGHT BUMP AT 60 MPH CHANGED EVERYTHING IN FRONT END AND ADDED STEERING DAMPENER RECOMMENDED BY DEALER. DOES IT MORE OFTEN NOW. WE HAVE NAMED IT THE DEATH RATTLE. *JS

• Seat Belts2

  2 involved a crash

  • Filed May 2008

    CONDITIONS: 45*F +/- HEAVY RAIN, TORNADO WARNING IN EFFECT. 3:30PM MY VEHICLE HAD IT'S HEADLIGHTS, DRIVING LIGHTS AND WINDSHIELD WIPERS ON. CONDITIONS: 45*F +/- RAIN, TORNADO WARNING IN EFFECT. 3:30PM MY VEHICLE HAD ITS HEADLIGHTS, DRIVING LIGHTS AND WINDSHIELD WIPERS ON. VEHICLES INVOLVED: 2004 DODGE RAM 3500 CREW CAB LONG BED 4X4 DIESEL (MINE) MID 90'S CHEVROLET LUMINA SEDAN I WAS TRAVELING NORTHBOUND ON YELLOWSTONE ROAD BEHIND A MID 90'S CHEVROLET LUMINA. I WAS TRAVELING BEHIND THEM AT OR BELOW THE POSTED SPEED LIMIT OF 55MPH WHEN THE LUMINA SIGNALED TO TURN RIGHT AND BRAKED; AS SOON AS THEY BRAKED I BEGAN TO BRAKE JUST AS A PRECAUTION. THEY THEN PROCEEDED TO PULL ALL THE WAY PAST THE WHITE LINE ONTO THE RIGHT SIDE OF THE ROAD WITH THEIR VEHICLE BEING COMPLETELY SITUATED ON THE SHOULDER WITH THEIR RIGHT TURN SIGNAL STILL ON AT WHICH POINT THEY WHERE APPROACHING A DRIVEWAY ON THEIR RIGHT SIDE. I DID NOT ACCELERATE AND THEN I SAW THE CHEVROLET'S FRONT WHEELS BEGIN TO TURN LEFT AT WHICH POINT I TURNED LEFT AS HARD I AS POSSIBLE. THEY WERE MAKING IN ILLEGAL U-TURN ON A STATE HWY WITH DOUBLE YELLOW LINES. I TURNED AS HARD AS POSSIBLE BUT THE ACCIDENT WAS UNAVOIDABLE AND MY DODGE'S PASSENGER SIDE FRONT BUMPER MADE CONTACT WITH THE DRIVER'S SIDE FRONT DOOR OF THE CHEVROLET WHEN THE FRONT END OF THEIR CAR WAS HALFWAY ACROSS THE SOUTHBOUND LANE OF TRAFFIC. UPON IMPACT MY AIRBAGS DEPLOYED. I DID NOT HOWEVER TOUCH THEM OTHER THAN MY LEFT ARM BEING BRUSHED UP AGAINST IT UPON DEPLOYMENT. AT WHICH POINT THE BUCKLE OF MY SEATBELT CAME UNDONE AND THE TENSIONER DID NOT RETRACT. I THEN PROCEEDED TO GO DOWN A SMALL RAVINE, THROUGH A CULVERT WITH MY PASSENGER SIDE AND THROUGH A WOOD FENCE AT THE BOTTOM OF THE RAVINE. ALL WHILE BEING UNBELTED DUE TO THE SEATBELT FAILING. I WAS ABLE TO SELF EXTRICATE FROM MY VEHICLE. I HAVE BEEN TREATED FOR BACK,NECK, AND HIP PAIN AND WILL BE BEGINNING REHABILITATION. THE TRUCK WAS TOTALED AND IS AVAILABLE FOR INSPECTION UPON REQUEST. *TR

  • Filed Apr 2005

    2005 DODGE 3500 EXTENDED CAB 4X4, I STOPPED WITH A PASSENGER IN TRUCK ON LEVEL GROUND AND PLACED IT IN PARK W/ENGINE RUNNING. THEN, I REMOVED MY SEAT BELT AND EXITED THE TRUCK. I WALKED ABOUT 10 YARDS AWAY AND STARTED TO TALK TO A NEIGHBOR. I HEARD THE PASSENGER YELL THAT THE TRUCK WAS ROLLING. I TURNED AND RAN TO THE TRUCK AS THE PASSENGER TRIED TO EXIT THE TRUCK, BUT THE SHOULDER HARNESS TANGLED AROUND HER ARM, AND THE TRUCK WAS ROLLING IN REVERSE. THE DOOR KNOCKED HER OFF HER FEET BUT SHE WAS STILL CAUGHT BY THE SHOULDER HARNESS, AND WAS BEING DRAGGED AS THE TRUCK CONTINUED TO ROLL BACKWARDS. I CAUGHT UP TO THE TRUCK AND DOVE IN THE OPEN PASSENGER DOOR AT THE SAME TIME THAT SHE ROLLED UNDER THE CAB. I GOT MY HAND ON THE BRAKE AND THE TRUCK CAME TO A STOP, BUT THE FRONT WHEEL ROLLED ONTO HER HIP AND THIGH. I PUT THE TRUCK IN DRIVE, IT HAD DROPPED INTO REVERSE FROM PARK, PULLING IT FORWARD, AND SHE ROLLED FREE. SHE WENT BY AMBULANCE TO THE HOSPITAL AND WAS LATER RELEASED. *AK

• Equipment2

  2 involved a crash

  • Filed Sep 2006

    2004 DODGE RAM 3500. OUT OF PARK. VEHICLE DOES NOT GO ALL THE WAY INTO PARK, AND THE VEHICLE WILL ROLL AWAY WHEN YOU GET OUT. WE HAD A RECALL ON THIS PROBLEM ONLY TO NOW HAVE THE HORN BLAIR WHEN YOU ARE BACKING UP AND YOU HAVE THE DOOR OPEN TO GAGE THE DISTANCE. THIS STARTLED MY HUSBAND WHEN BACKING INTO A VERY CLOSE GARAGE SPACE, MAKING HIM HIT THE ACCELERATOR AND SMASH INTO THE SIDE OF THE GARAGE. WE HAVE BEEN TOLD BY DODGE IT IS NOT A PROBLEM WITH THE VEHICLE IT IS WITH THE OPERATORS OF THE VEHICLE. BUT ONLY THE OPERATORS OF 2004 AND 2005 RAM 2500 AND 3500 TRUCKS???????? NOT 1500 OR ANY OTHER TRUCKS. IT IS AMAZING TO ME THAT ONLY OWNERS OF 2004 & 2005 DODGE RAM 2500 AND 3500 TRUCKS ARE IDIOTS. *NM

  • Filed Aug 2006

    VEHICLE DOES NOT ALWAYS GO INTO PARK. THERE HAS BEEN A RECALL#E17 TO HAVE AN ALARM TO TELL YOU WHEN IT IS OUT OF PARK. THERE FIX IS TO ATTACH IT TO THE HORN MAKING THE HORN BLARE WHEN YOU ARE IN REVERSE AND THE DOOR IS OPEN OR AJAR. THIS IS VERY STARTLING AND CAUSE MY HUSBAND TO HIT THE ACCELERATOR AND HIT OUR GARAGE. *NM

• Equipment Adaptive/Mobility1

  • Filed Dec 2014

    THE BLEND DOOR THAT WORKS THE DEFROSTER FOR THE WINDSHIELD IS FAULTY DUE TO POOR ENGINEERING. IN COLD WEATHER THIS COULD CAUSE SERIOUS ACCIDENTS DUE TO BUILD UP OF SNOW AND ICE ON THE WINDSHIELD. DODGE USES CHEAP PARTS FOR THE BLEND DOOR PRIMARILY PLASTIC FAULTY PARTS. THE MECHANISM THAT OPENS AND CLOSES THE BLEND DOOR WEARS OUT THE TWO PIECES THAT FIT TOGETHER. THIS CAUSES EITHER THE PLASTIC PIECE TO BREAK COMPLETELY OR JUST CONTINUE TO ROTATE WITHOUT OPENING OR CLOSING THE BLEND DOOR. DODGE WILL NOTRECALL THIS BECAUSE IN ORDER TO DO IT RIGHT THEY HAVE TO PULL THE WHOLE VENTILATION BOX AND HEATER CORE OUT OF THE VEHICLE. HOWEVER THEY WOULD LIKE TO CHARGE CUSTOMERS UPWARDS OF $1000-1400 TO FIX IT. PLEASE LOOK INTO THIS THERE ARE NUMEROUS COMPLAINTS ALL OVER THE INTERNET ABOUT DODGE AND THEIR FAULTY BLEND DOORS NOT WORKING DUE TO POOR ENGINEERING AND CHEAP PARTS. *TR

• Latches/Locks/Linkages1

  • Filed Mar 2014

    TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT THE POWER DOOR LOCKS WOULD RECURRING FAIL TO ENGAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE MAIN POWER DOOR ACTUATOR THAT WAS ON THE FRONT DRIVERS SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 58,000. *TR

• Other1

  • Filed Oct 2007

    I PURCHASED MY TRUCK IN MAY 2006, SINCE I BOUGHT THE TRUCK IT HAS HAD A VIBRATION ON START IE FROM STOP WHEN I START MOVING THE TRUCK HAS A VIBRATION. I AM NOW ON THE THIRD REAR DRIVE SHAFT ASSEMBLY IN MY TRUCK AT 65K MILES. ALSO HAVE HAD TO REPLACE A BLOWN FRONT HUB THAT SEPARATED AT 60K MILES WITH NO PREVIOUS PROBLEMS OR WARNING. HAVE HAD OVER 3K WORTH OF ELECTRICAL WORK DONE AT DEALERSHIP INCLUDING PCM, WIRING HARNESS, FCA, INJECTION PUMP AND SO FORTH AND SO ON. STILL HAVE TONS OF ELECTRICAL ISSUES WITH TRUCK. AND NOW AT 66K MILES THE FUEL SENDING UNIT HAS GONE OUT FOR THE SECOND TIME. *TR

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings can differ by cab style and 2WD/4WD.

NHTSA hasn't published star ratings for this truck. Many heavy-duty pickups aren't included in NHTSA's crash-test program, so this doesn't mean the truck is unsafe.