2024 Ram 1500

Price & value

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Owner's manual

Get the free official owner's manual from Mopar's owner manual library. Choose 2024 1500. It covers maintenance schedules, fluids, towing limits and warning lights. Older years may not be listed online.

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Seat Belts:Rear/Other:Anchorage

  Jul 2026 · #26V495000

  Chrysler (FCA US, LLC) is recalling certain 2019-2026 Ram 1500 vehicles.

  Read more: details, risk and fix

  Chrysler (FCA US, LLC) is recalling certain 2019-2026 Ram 1500 vehicles. The second-row center and left-side seat belt buckle anchors may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

  Risk: An improperly installed seat belt buckle anchor may fail to properly restrain occupants, increasing the risk of injury during a crash.

  Fix: Dealers will inspect and attach the seat belt buckle anchor to the body structure as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2026. Owners may contact Chrysler customer service at [phone removed]. Chrysler's number for this recall is 67D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 6, 2026.

• Back Over Prevention: Sensing System: Camera

  May 2026 · #26V327000

  Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles.

  Read more: details, risk and fix

  Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

  Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

  Fix: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at [phone removed]. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

• Air Bags

  May 2025 · #25V298000

  Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles.

  Read more: details, risk and fix

  Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  Risk: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.

  Fix: Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at [phone removed]. Chrysler's number for this recall is 08C.

• Steering:Steering Control Module

  Oct 2024 · #24V729000

  Chrysler (FCA US, LLC) is recalling certain 2023-2024 Ram 1500 vehicles.

  Read more: details, risk and fix

  Chrysler (FCA US, LLC) is recalling certain 2023-2024 Ram 1500 vehicles. The turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective devices, and Associated Equipment."

  Risk: Turn signals that do not function properly may fail to indicate the driver's intention to change vehicle direction, increasing the risk of a crash.

  Fix: Dealers will inspect and replace the steering column control module as necessary, free of charge. Owner notification letters were mailed October 23, 2024. Owners may contact Chrysler customer service at [phone removed]. Chrysler's number for this recall is A1B.

• Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

  Sep 2024 · #24V653000

  Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles.

  Read more: details, risk and fix

  Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

  Risk: Driving with a disabled electronic stability control system can increase the risk of a crash.

  Fix: Dealers will update the ABS control module software, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 10, 2024. Owner notification letters were mailed beginning September 26, 2024. Owners may contact FCA US, LLC customer service at [phone removed]. FCA US, LLC's number for this recall is 85B.

• Air Bags:Frontal:Driver Clockspring/Spiral Cassette

  Mar 2024 · #24V199000

  Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles.

  Read more: details, risk and fix

  Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  Risk: An air bag that does not deploy in a crash can increase the risk of injury.

  Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at [phone removed]. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Electrical System27

  1 involved a crash

  • Filed Aug 2026 · Also filed under Service Brakes, Hydraulic

    The contact owns a 2024 Ram 1500. The contact stated that while driving approximately 45 MPH, the vehicle intermittently stalled and failed to return to normal operation. The braking, electronic stability control, and battery warning lights were illuminated. The failure had occurred on several occasions. The vehicle was towed to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired, and the failure persisted. The vehicle was towed back to the dealer, where it was diagnosed and determined that the engine control unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the generator needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer again to be diagnosed, and it was determined that the braking system needed to be replaced. The dealer suggested that the vehicle no longer be driven. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.

  • Filed May 2026

    While driving down the highway, the vehicle completely lost power and the driver was forced to wrestle the truck to the side of the road in traffic.

  • Filed May 2026 · Also filed under Power Train, Unknown or Other

    NHTSA VEHICLE SAFETY COMPLAINT Vehicle Information: - Year/Make/Model: 2024 RAM 1500 (V6 eTorque) - VIN: [XXX] - Current Mileage: ~70,000 miles - Warranty Expired: 60,000 miles - Purchased/Serviced at: Smithhaven Chrysler Jeep Dodge Ram, [XXX] Complaint Summary: I am reporting multiple recurring safety-related electrical, lighting, and drivability issues involving my 2024 RAM 1500. The vehicle has experienced repeated system failures affecting safe operation despite regular dealership maintenance, recall compliance, and scheduled service. Service and Failure History: At approximately 6,017 miles (January 12, 2024), the vehicle experienced a major electrical failure involving the wireless control module and battery system causing a no-start condition until serviced. On October 4, 2024, the vehicle received an ABS recall service and system update. On November 17, 2025, the vehicle received the 60,000-mile service including tire rotation, brake flush, coolant system service, and 27-point inspection. In 2025, a turn signal sticking issue was serviced but continues intermittently, creating a safety concern. At approximately 70,000 miles, the vehicle developed severe drivability issues including bucking, jerking, hesitation, and loss of power. Check engine light and service transmission warnings appear. Vehicle requires pulling over and restarting temporarily restores function. Safety Concerns: - Sudden loss of power - Unsafe low-speed operation - Roadside stops due to drivability failure - Turn signal malfunction risk - Prior electrical failure leaving vehicle inoperable Repair History and Response: Vehicle maintained at dealership. Stellantis case opened and partial (~80%) coverage offered but issue remains unresolved. Request: Investigation into potential safety-related defects involving electrical, drivetrain, and signaling systems. [XXX] DePinto Stellantis Case #: 96506923 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed May 2026 · Also filed under Vehicle Speed Control, Forward Collision Avoidance

    My 2024 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: Cameras not working, screen freezing or blacks out, navigation failing, carplay unstable won’t stay connected or randomly drops and more. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.

  • Filed Feb 2026

    The contact owns a 2024 Ram 1500. The contact stated that while driving on the expressway at 60 MPH, the battery warning light illuminated. The vehicle then lost motive power while stopped at a stoplight. The vehicle was towed to the side of the roadway by the Police. The vehicle was then towed to the local dealer, who determined there was a failure with the 48-Volt E-Torque battery. The vehicle was restarted and was driven for a month. There were no diagnostic codes retrieved. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 51,000.

  • Showing the 5 most recent of 27.
• Engine23

  • Filed Apr 2026 · Also filed under Unknown or Other, Visibility/Wiper

    Heater Core Windshield fogging because of antifreeze fumes interfering with the HVAC Yes the issue has been confirmed by the dealer (Sansone Ram, NJ) I wasn't sure but kept smelling antifreeze in the cabin and the front windshield was interfering with my view in front of me. This Vehicle is a 2024 Ram 1500 with approx 46000 miles, just a little out of the basic warranty but this issue is not a wear and tear issue, way to early for this vehicle to have this kind of Problem.

  • Filed Apr 2026 · Also filed under Visibility/Wiper

    I'm reaching out regarding my 2024 Ram 1500 that has approximately 45,850 miles. I was smelling anti freeze while heat was in the on position, along with the driver side front windshield fogging up immensely creating a visibility issue. (definitely a SAFETY ISSUE) I've been told by Sansone Ram in NJ that the heater core/HVAC has failed. I'm very familiar with automotives and know for sure that a heater core should not fail this early on a 2024 vehicle. This is clearly a PREMATURE FAILURE it's not normal wear and tear. This truck is still relatively new, has been maintained and serviced when needed with Sansone Ram in New Jersey. This should be a RECALL, this is NOT a wear and tear item especially the car is less then 3 years old with only 46000 miles. They are charging thousands of dollars because of a manufacturer Defect.....

  • Filed Dec 2025 · Also filed under Power Train, Unknown or Other

    On [XXX] at approximately [XXX] on [XXX] south of Madras Oregon. We were on our way to Bend Oregon and just coming up to the scales, when I accelerated to pass a car in the passing lane, all my dash lights lit up and the engine stopped running. Being in heavy traffic this made a dangerous situation with vehicles all around me, while my vehicle was coming to a stop. I was able to pull to the right shoulder to safety. I have brought this issue up with the dealership on three different during service calls. Prior to [XXX] incident, the truck's computer system has never completely shut down all at once. I have told the service manager that I have had several issues on the electrical system, but was told there was nothing wrong. The lights that flashed on, the best I can remember were; Front Collision, Trailer Brakes, Checking Engine, plus others. I cannot remember all, due to maneuvering my vehicle to the right shoulder. Unfortunately, I have not have documentation on every occurrence of electrical/computer failure. I keep getting told that my computer system just needs an update. So the dealership must be somewhat aware that something is going on with my vehicle. The sad part is that I keep trying to resolve this issue with the Dealership, but they keep avoiding my phone calls or when I do go in person they tell me nothings wrong. Here is the name of the dealership I purchased the vehicle from with the extended warranty. "Lithia Dodge of Bend". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Dec 2025 · Also filed under Electrical System

    The reported vehicle has experienced repeated, critical stalling events immediately following the activation of the engine Start/Stop feature. The engine shuts down normally when the vehicle comes to a stop (e.g., at a traffic light or stop sign) but fails to automatically restart when the brake pedal is released or the accelerator is pressed. This leaves the vehicle immobilized in traffic, creating a significant safety hazard. Incident Details The stalling behavior has occurred multiple times under normal operating conditions. The issue is intermittent but frequent enough to cause concern for vehicle safety.

  • Filed Dec 2025 · Also filed under Electrical System, Forward Collision Avoidance

    My vehicle shut down as I was in drive. Engine was shut off and it engaged the emergency parking brake.

  • Showing the 5 most recent of 23.
• Unknown or Other13

  1 involved a crash · 1 involved a fire

  • Filed Sep 2026

    My mom was driving my 2024 Ram 1500 Limited equipped with eTorque and was coming to a stop. While decelerating, the vehicle suddenly and unexpectedly accelerated forward without her intentionally pressing the accelerator pedal. She immediately applied the brakes in an attempt to stop the vehicle, but I was unable to stop it before the vehicle struck a brick building. The collision caused damage to the front of my vehicle and substantial damage to the building’s brick exterior wall. The acceleration was unexpected and occurred while she was attempting to slow/stop the vehicle. I am concerned that an electronic throttle, powertrain, eTorque/48-volt system, braking, software, or other vehicle malfunction may have contributed to the incident. The exact cause has not yet been determined. I am requesting that this incident be documented and investigated as a potential vehicle safety defect.

  • Filed Sep 2026

    There’s a piece of the molding on the dashboard that is made of shiny material. It becomes blinding when the sun hits it daily. It’s because the material it’s made of that makes it unsafe to drive.

  • Filed May 2026 · Also filed under Power Train, Electrical System

    NHTSA VEHICLE SAFETY COMPLAINT Vehicle Information: - Year/Make/Model: 2024 RAM 1500 (V6 eTorque) - VIN: [XXX] - Current Mileage: ~70,000 miles - Warranty Expired: 60,000 miles - Purchased/Serviced at: Smithhaven Chrysler Jeep Dodge Ram, [XXX] Complaint Summary: I am reporting multiple recurring safety-related electrical, lighting, and drivability issues involving my 2024 RAM 1500. The vehicle has experienced repeated system failures affecting safe operation despite regular dealership maintenance, recall compliance, and scheduled service. Service and Failure History: At approximately 6,017 miles (January 12, 2024), the vehicle experienced a major electrical failure involving the wireless control module and battery system causing a no-start condition until serviced. On October 4, 2024, the vehicle received an ABS recall service and system update. On November 17, 2025, the vehicle received the 60,000-mile service including tire rotation, brake flush, coolant system service, and 27-point inspection. In 2025, a turn signal sticking issue was serviced but continues intermittently, creating a safety concern. At approximately 70,000 miles, the vehicle developed severe drivability issues including bucking, jerking, hesitation, and loss of power. Check engine light and service transmission warnings appear. Vehicle requires pulling over and restarting temporarily restores function. Safety Concerns: - Sudden loss of power - Unsafe low-speed operation - Roadside stops due to drivability failure - Turn signal malfunction risk - Prior electrical failure leaving vehicle inoperable Repair History and Response: Vehicle maintained at dealership. Stellantis case opened and partial (~80%) coverage offered but issue remains unresolved. Request: Investigation into potential safety-related defects involving electrical, drivetrain, and signaling systems. [XXX] DePinto Stellantis Case #: 96506923 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Apr 2026 · Also filed under Engine, Visibility/Wiper

    Heater Core Windshield fogging because of antifreeze fumes interfering with the HVAC Yes the issue has been confirmed by the dealer (Sansone Ram, NJ) I wasn't sure but kept smelling antifreeze in the cabin and the front windshield was interfering with my view in front of me. This Vehicle is a 2024 Ram 1500 with approx 46000 miles, just a little out of the basic warranty but this issue is not a wear and tear issue, way to early for this vehicle to have this kind of Problem.

  • Filed Feb 2026

    The driver sun visor pivot arm broke while driving in very heavy traffic, and merging lanes. This cause my view forward to be complete blocked for several seconds until I could get it back into a position to successfully fold it back to its storage position. During this time I could not see any traffic, and had to turn my attention to the sun visor so to return my view of the highway. In my opinion, this put me and other drivers at risk because of 1) the period of time to remove the visor from blocking my sight, and 2) the inability to use this safety feature when it is needed. I have a video of the sun visor and how it blocked my view, but cannot upload it. Please observe closely the plastic where the sun visor retention happens, and broke. Without a design change, this will happen again. I have owned this vehicle 21 months at the time of the incident described above.

  • Showing the 5 most recent of 13.
• Service Brakes13

  2 involved a crash

  • Filed Sep 2026 · Also filed under Air Bags, Forward Collision Avoidance

    I am reporting a catastrophic, cascading electrical and mechanical safety defect involving the central electronic network, hydraulic braking system, and the supplemental restraint system (SRS) on a 2024 Ram TRX.In the week leading up to the collision, the vehicle exhibited persistent electrical anomalies, specifically where the primary display screen/infotainment system would suddenly crash and go completely black while operating. On the day of the incident, while traveling at approximately 55 mph, I attempted to apply the brakes to avoid an obstacle. The brake pedal immediately went completely soft and "spongy," providing no adequate hydraulic pressure or braking force to slow the truck.Due to this sudden braking failure, the vehicle sustained a severe, high-velocity front-end collision. The driver was properly wearing their seat belt at the exact time of impact. Despite massive front-end structural deformation directly inside the vehicle's primary sensor zones, the steering wheel, knee, and side curtain airbags completely failed to deploy. Due to this non-deployment during a high-speed impact, the driver sustained head trauma and was knocked unconscious. The vehicle subsequently rolled over, coming to a final rest overturned on its right side. The vehicle’s event data recorder (EDR) data buffer was later overwritten during subsequent post-crash handling/ignition cycles before data could be locked.The prior display blackouts combined with a simultaneous loss of braking pressure and restraint system failure strongly point to a systemic CAN bus or module power failure. I request a formal federal investigation into the electrical architecture, braking modules, and airbag control module (ACM) thresholds for this vehicle class.

  • Filed Aug 2026 · Also filed under Hydraulic, Electrical System

    The contact owns a 2024 Ram 1500. The contact stated that while driving approximately 45 MPH, the vehicle intermittently stalled and failed to return to normal operation. The braking, electronic stability control, and battery warning lights were illuminated. The failure had occurred on several occasions. The vehicle was towed to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired, and the failure persisted. The vehicle was towed back to the dealer, where it was diagnosed and determined that the engine control unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the generator needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer again to be diagnosed, and it was determined that the braking system needed to be replaced. The dealer suggested that the vehicle no longer be driven. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.

  • Filed Jun 2026

    Vehicle failed state inspection w less than 24,000 miles due to excessive rear brake wear. Brake pad wear was significantly greater and failed inspection on the piston side of the brake pads potentially indicating failure or improperly functioning of electronic emergency brake.

  • Filed Jan 2026 · Also filed under Steering, Electrical System

    As I was about to pull into my driveway my accelerator did not respond to braking I was going very slow about to make a left turn , less than 10mph Just As I started the left turn the wheel became unresponsive and the accelerator did not deccelerate At the same time my control panel seemed to glitch/flash I put both feet on the brake and stood on it as the truck continued forward until it struck the mailbox The truck stopped at that point but I could still hear the rear wheels turning on the road until I put it into park

  • Filed Dec 2025 · Also filed under Hydraulic, Electrical System, Electronic Stability Control (esc)

    The contact owns a 2024 Ram 1500. The contact stated that after shifting to park(P) and exiting the vehicle, the parking brake had independently activated upon return. The contact released the parking brake and proceeded to drive normally. While the contact was driving 40 MPH, the parking brake unexpectedly activated, causing the rear wheels to slide over into the other lane while the vehicle came to a screeching stop. The contact stated that the parking brake warning light was illuminated. Soon after the failure, the contact was notified of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The vehicle was taken to the dealer for service; however, upon the return of the vehicle, there were 11 fault codes on the instrument panel. The following day, the vehicle was taken back to the dealer, and the contact was informed that the technician who had serviced the vehicle had failed to add a signature to the recall repair, which caused the codes to populate. Upon leaving the dealer, while driving 55 MPH, the vehicle started losing power with several unknown warning lights flashing on the instrument panel. The contact attempted to make a right turn, and the vehicle lost motive power and power steering functionality. The vehicle failed to restart and remained stuck mid-turn. Due to the failure, the vehicle was towed to another dealer, where the mechanic discovered 51 fault codes all related to the 48-Volt battery. The manufacturer requested data information and diagnostic tests before allowing the approval of a replacement battery. The contact called the manufacturer and was initially offered to buy back the vehicle; however, the contact was recently informed that the battery would be sent to the dealer. The vehicle remained unrepaired with the dealer. The failure mileage was approximately 10,000.

  • Showing the 5 most recent of 13.
• Power Train13

  1 involved a fire

  • Filed Jun 2026

    The driveshaft boot fell apart or came loose and contacted the emission system exhaust piping and eventually caught on fire. The whole underside was in flames and it was extinguished by the passengers. The unit could have completely caught on fire as the gas tank is close by. Killing the passengers and igniting the mountainside on fire. The vehicle will be towed to a dealership for inspection by the insurance company and the dealership.

  • Filed May 2026 · Also filed under Electrical System, Unknown or Other

    NHTSA VEHICLE SAFETY COMPLAINT Vehicle Information: - Year/Make/Model: 2024 RAM 1500 (V6 eTorque) - VIN: [XXX] - Current Mileage: ~70,000 miles - Warranty Expired: 60,000 miles - Purchased/Serviced at: Smithhaven Chrysler Jeep Dodge Ram, [XXX] Complaint Summary: I am reporting multiple recurring safety-related electrical, lighting, and drivability issues involving my 2024 RAM 1500. The vehicle has experienced repeated system failures affecting safe operation despite regular dealership maintenance, recall compliance, and scheduled service. Service and Failure History: At approximately 6,017 miles (January 12, 2024), the vehicle experienced a major electrical failure involving the wireless control module and battery system causing a no-start condition until serviced. On October 4, 2024, the vehicle received an ABS recall service and system update. On November 17, 2025, the vehicle received the 60,000-mile service including tire rotation, brake flush, coolant system service, and 27-point inspection. In 2025, a turn signal sticking issue was serviced but continues intermittently, creating a safety concern. At approximately 70,000 miles, the vehicle developed severe drivability issues including bucking, jerking, hesitation, and loss of power. Check engine light and service transmission warnings appear. Vehicle requires pulling over and restarting temporarily restores function. Safety Concerns: - Sudden loss of power - Unsafe low-speed operation - Roadside stops due to drivability failure - Turn signal malfunction risk - Prior electrical failure leaving vehicle inoperable Repair History and Response: Vehicle maintained at dealership. Stellantis case opened and partial (~80%) coverage offered but issue remains unresolved. Request: Investigation into potential safety-related defects involving electrical, drivetrain, and signaling systems. [XXX] DePinto Stellantis Case #: 96506923 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jan 2026 · Also filed under Fuel/Propulsion System

    My vehicle is equipped with an automatic engine stop/start feature that shuts off the engine when the vehicle is stopped, as well as an eTorque system intended to assist with initial acceleration. While stopped at an intersection with a slight downhill grade (foot fully depressing the brake pedal), the auto stop/start feature engaged and the engine shut off. When I released the brake to make a right turn, neither the engine nor the eTorque system reengaged. As a result, the vehicle rolled forward under its own momentum into oncoming traffic. I immediately reapplied the brake to stop the vehicle. At that point, the vehicle unexpectedly shifted itself into Park, even though the engine never restarted. I then pressed the ignition button to turn the vehicle off and back on in order to restart the engine. After restarting, I was able to shift into Drive and move into the traffic lane just in time to avoid a collision. A crash was avoided only because oncoming vehicles were able to change lanes to avoid striking my vehicle. At the time of the incident, the vehicle had more than one-third of a tank of fuel, fewer than 33,000 miles, and has been serviced exclusively at the dealership. This incident occurred at the intersection of Riverbend Road and Park Road in Charlotte, North Carolina.

  • Filed Dec 2025 · Also filed under Unknown or Other, Engine

    On [XXX] at approximately [XXX] on [XXX] south of Madras Oregon. We were on our way to Bend Oregon and just coming up to the scales, when I accelerated to pass a car in the passing lane, all my dash lights lit up and the engine stopped running. Being in heavy traffic this made a dangerous situation with vehicles all around me, while my vehicle was coming to a stop. I was able to pull to the right shoulder to safety. I have brought this issue up with the dealership on three different during service calls. Prior to [XXX] incident, the truck's computer system has never completely shut down all at once. I have told the service manager that I have had several issues on the electrical system, but was told there was nothing wrong. The lights that flashed on, the best I can remember were; Front Collision, Trailer Brakes, Checking Engine, plus others. I cannot remember all, due to maneuvering my vehicle to the right shoulder. Unfortunately, I have not have documentation on every occurrence of electrical/computer failure. I keep getting told that my computer system just needs an update. So the dealership must be somewhat aware that something is going on with my vehicle. The sad part is that I keep trying to resolve this issue with the Dealership, but they keep avoiding my phone calls or when I do go in person they tell me nothings wrong. Here is the name of the dealership I purchased the vehicle from with the extended warranty. "Lithia Dodge of Bend". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Oct 2025 · Also filed under Electrical System, Engine

    The 2024 Ram 1500 3.6L V6 E-Torque engine stalls at low speeds. Without warning the engine shuts off and the emergency brake automatically engages, when the truck comes to a stop it shifts into park, and I have to restart the truck. Fortunately this has only happened in parking lots at speeds of around 5mph. This has happened twice so far. The battery voltage dropped from 13.8 volts to 12.2 volts during both stall events. The truck is 1 year old with 15,324 miles on it.

  • Showing the 5 most recent of 13.
• Forward Collision Avoidance6

  1 involved a crash

  • Filed Sep 2026 · Also filed under Air Bags, Service Brakes

    I am reporting a catastrophic, cascading electrical and mechanical safety defect involving the central electronic network, hydraulic braking system, and the supplemental restraint system (SRS) on a 2024 Ram TRX.In the week leading up to the collision, the vehicle exhibited persistent electrical anomalies, specifically where the primary display screen/infotainment system would suddenly crash and go completely black while operating. On the day of the incident, while traveling at approximately 55 mph, I attempted to apply the brakes to avoid an obstacle. The brake pedal immediately went completely soft and "spongy," providing no adequate hydraulic pressure or braking force to slow the truck.Due to this sudden braking failure, the vehicle sustained a severe, high-velocity front-end collision. The driver was properly wearing their seat belt at the exact time of impact. Despite massive front-end structural deformation directly inside the vehicle's primary sensor zones, the steering wheel, knee, and side curtain airbags completely failed to deploy. Due to this non-deployment during a high-speed impact, the driver sustained head trauma and was knocked unconscious. The vehicle subsequently rolled over, coming to a final rest overturned on its right side. The vehicle’s event data recorder (EDR) data buffer was later overwritten during subsequent post-crash handling/ignition cycles before data could be locked.The prior display blackouts combined with a simultaneous loss of braking pressure and restraint system failure strongly point to a systemic CAN bus or module power failure. I request a formal federal investigation into the electrical architecture, braking modules, and airbag control module (ACM) thresholds for this vehicle class.

  • Filed May 2026 · Also filed under Electrical System, Vehicle Speed Control

    My 2024 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: Cameras not working, screen freezing or blacks out, navigation failing, carplay unstable won’t stay connected or randomly drops and more. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.

  • Filed Dec 2025 · Also filed under Electrical System, Engine

    My vehicle shut down as I was in drive. Engine was shut off and it engaged the emergency parking brake.

  • Filed Jan 2025 · Also filed under Electrical System, Service Brakes

    I was pulling out of a gas station onto the main road and the truck started shaking and died, parking brake came on and the battery right came on….1st incident Second incident I was baking out of a parking space and the same thing happened, truck started shaking and died, parking brake came on and the battery light lit up on the dash…. Dealership told me they couldn’t do anything about it because it didn’t do it while they had it…. Very dangerous issue, I’ve done a lot of research and all leads back to auto/ stop feature and etorque generator… My truck only has 11,000 miles on it… Please look into this, I have small kids and don’t want them harmed because of a malfunction from my truck… Thank you..

  • Filed Nov 2024

    On two separate incidents my 2024 RAM [XXX] with ESC displayed multiple dashboard alerts while turning at low speed with an driver alert instruction to shift the knob to park with truck still rolling. On both incidents the engine was shut-off while the vehicle was still rolling. Very dangerous but I had to stop the vehicle completely and shift to park then restart the truck. I will attempt to get camera pics of the display next time it happens. Similar to 2025 RAM ESC recall, the crash safety features are disabled until the vehicle is stopped and restarted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Showing the 5 most recent of 6.
• Steering6

  1 involved a crash

  • Filed Sep 2026 · Also filed under Wheels, Lane Departure

    I am filing this complaint regarding my 2024 Ram 1500 and unresolved defects that I reported while the vehicle was still covered by the bumper-to-bumper warranty. My primary concern is the steering and handling. I reported multiple times that the steering wheel is crooked, the truck pulls to the left, and the vehicle does not drive or track correctly. These complaints began before the bumper-to-bumper warranty expired. I was told that the vehicle needed an alignment and four new tires. I followed those recommendations and paid for both, but the problem never went away. The issue has now become a serious safety concern. At highway speeds, the front end wobbles and shakes significantly. I am concerned about the safety and stability of the vehicle and believe the steering, suspension, or other front-end components need to be properly inspected and diagnosed. Stellantis and the dealership now appear to be relying on the fact that the bumper-to-bumper warranty has expired, even though I began reporting and attempting to repair this same problem while the warranty was still active. The truck has also had issues with the sunroof/headliner, Uconnect system, and driver-side window button, but my main concern is the unresolved steering and front-end problem. I am requesting that Stellantis fully diagnose and repair this previously reported defect at no cost to me and provide an appropriate remedy if the vehicle cannot be safely and permanently repaired.

  • Filed Jan 2026 · Also filed under Electrical System, Service Brakes

    As I was about to pull into my driveway my accelerator did not respond to braking I was going very slow about to make a left turn , less than 10mph Just As I started the left turn the wheel became unresponsive and the accelerator did not deccelerate At the same time my control panel seemed to glitch/flash I put both feet on the brake and stood on it as the truck continued forward until it struck the mailbox The truck stopped at that point but I could still hear the rear wheels turning on the road until I put it into park

  • Filed Jun 2025 · Also filed under Exterior Lighting

    The contact owns a 2024 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V729000 (Steering, Exterior Lighting); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  • Filed May 2025 · Also filed under Unknown or Other, Service Brakes

    Braking Malfunction #1 - Location: [XXX] /right hand turn to [XXX] . On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner. When slowing down to make a right hand turn off of [XXX], Truck's front brakes completely seized up, making a bucking type motion and the back brakes failed (tires were accelerating while actually braking). The truck became uncontrollable and veered over into the path of an oncoming car. The oncoming car saw we were having an issue and stopped so as to not be hit head on by our truck. The truck ended up in the dirt alongside the left lane. After sitting a few minutes to collect ourselves and trying to figure what just happened, tested the brakes and they appeared to re-engage. NO WARNING LIGHTS EVER CAME ON. Braking Malfunction #2 - Location: [XXX] [XXX]. Six weeks after the first braking malfunction, heading home from running errands. As began approaching a red light, pressed the brakes to slow down and stop for the light. The front brakes completely failed (like pressing into a soft pillow that went all the way to the floor with absolutely no braking). At the same time, the back tires were accelerating/spinning (like with incident #1). To avoid running the red light, took a sharp hair pin turn (right) onto a side road nearly hitting two cars - one with small children in it. Had to make a quick decision if should run the truck into the ditch to stop it. Instead took a sharp left onto a side road and then another left into a warehouse parking and was able to finally stop the truck. Turned off the truck and after sitting for a bit, tested the brakes and they seemed to be working. Slowly drove the truck home with flashers on. NO WARNING LIGHTS EVER CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Feb 2024

    Purchased Ram 1500 on [XXX] from Security Dodge in Amityville, NY. 50 miles into the drive home the steering wheel shook violently and the power steering went out. 20 minutes later it came back on. This happened three times on the trip. Next day it went out and did not come back on. Brought to Victory Dodge near my home and they replaced the steering rack. Took two weeks for them to get a unit in. Picked up my truck on Tuesday and it worked great to my office. Went our for lunch and the power steering failed. I traveled less than 20 miles. It is back at the dealer and they said its probably not the steering rack so they want to run diagnostics on the computers and check the wiring. They have no idea what the problem actually is. Extremely frustrating. I'm coming up on a month that I have been unable to use a brand new $85,000 truck. Does anyone at the corporate office ever get involved to help? Does anyone know how to help this local dealer? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Showing the 5 most recent of 6.
• Fuel/Propulsion System6

  • Filed Jan 2026 · Also filed under Power Train

    My vehicle is equipped with an automatic engine stop/start feature that shuts off the engine when the vehicle is stopped, as well as an eTorque system intended to assist with initial acceleration. While stopped at an intersection with a slight downhill grade (foot fully depressing the brake pedal), the auto stop/start feature engaged and the engine shut off. When I released the brake to make a right turn, neither the engine nor the eTorque system reengaged. As a result, the vehicle rolled forward under its own momentum into oncoming traffic. I immediately reapplied the brake to stop the vehicle. At that point, the vehicle unexpectedly shifted itself into Park, even though the engine never restarted. I then pressed the ignition button to turn the vehicle off and back on in order to restart the engine. After restarting, I was able to shift into Drive and move into the traffic lane just in time to avoid a collision. A crash was avoided only because oncoming vehicles were able to change lanes to avoid striking my vehicle. At the time of the incident, the vehicle had more than one-third of a tank of fuel, fewer than 33,000 miles, and has been serviced exclusively at the dealership. This incident occurred at the intersection of Riverbend Road and Park Road in Charlotte, North Carolina.

  • Filed Jun 2025 · Also filed under Electrical System, Engine

    Truck has auto start/stop for fuel efficiency. It automatically engages on startup. Truck is prone to sudden unexpected acceleration when it is engaged. Has almost caused 3 wrecks with my truck. Dealership says they know about the problem and that I should just turn it off everytime I get in the truck. This will kill somebody some day. I forgot to turn it off today and it almost caused me to rear-end another vehicle while at a stoplight.

  • Filed Aug 2024

    I was backing up with nothing behind me and the truck abruptly went into park, applied the parking brake, and shut down the engine. Later, on the drive to work, the battery light came on and I had received a "reduced battery capacity" message on the display. The truck has the hybrid system with less than 9k miles. Emailing the dealership, they did not claim anything is wrong. Two weeks earlier no sound came out of the speakers and that resolved itself. So, I suspected something with software and disconnected the 12 V battery for 5 minutes and the fault went away. It is troubling that the vehicle shifts into park. It seems related to Investigation:PE24018.

  • Filed Jul 2024

    Vehicle ran out of fuel while still showing that it had fuel in it. Fuel gauge did show low, but it still showed that it had 23 miles left until empty. Ran out of gas and shut off going 75MPH on 5 lane highway.

  • Filed Apr 2024 · Also filed under Vehicle Speed Control

    While sitting at a stop right, the truck unexpectedly revved to full throttle. I stood on the brakes, shifted to neutral and turned it off.

  • Showing the 5 most recent of 6.
• Visibility/Wiper4

  • Filed Jun 2026

    The turn signal switch activates the wipers sometimes. And sometimes the wipers ghost and run by themselves for no reason at all. This is very distracting and it has started to scratch the windshield. VERY DANGEROUS when travelling down the interstate at 70MPH and the wipers screech across the windshield all by themselves............PLEASE HELP.

  • Filed Apr 2026 · Also filed under Unknown or Other, Engine

    Heater Core Windshield fogging because of antifreeze fumes interfering with the HVAC Yes the issue has been confirmed by the dealer (Sansone Ram, NJ) I wasn't sure but kept smelling antifreeze in the cabin and the front windshield was interfering with my view in front of me. This Vehicle is a 2024 Ram 1500 with approx 46000 miles, just a little out of the basic warranty but this issue is not a wear and tear issue, way to early for this vehicle to have this kind of Problem.

  • Filed Apr 2026 · Also filed under Engine

    I'm reaching out regarding my 2024 Ram 1500 that has approximately 45,850 miles. I was smelling anti freeze while heat was in the on position, along with the driver side front windshield fogging up immensely creating a visibility issue. (definitely a SAFETY ISSUE) I've been told by Sansone Ram in NJ that the heater core/HVAC has failed. I'm very familiar with automotives and know for sure that a heater core should not fail this early on a 2024 vehicle. This is clearly a PREMATURE FAILURE it's not normal wear and tear. This truck is still relatively new, has been maintained and serviced when needed with Sansone Ram in New Jersey. This should be a RECALL, this is NOT a wear and tear item especially the car is less then 3 years old with only 46000 miles. They are charging thousands of dollars because of a manufacturer Defect.....

  • Filed Feb 2026

    What component or system failed or malfunctioned, and is it available for inspection upon request? The passenger side wiper stopped wiping, the arm is not moving up and down, yes How was your safety or the safety of others put at risk? This is causing the passenger side windshield to not be cleaned impairing visibility/blind spot that would cause an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer saw the issue Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealer said it would take 3 days, has not been inspected yet as this is my only work truck Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? N/A, wiper arm just stopped moving one day

• Air Bags3

  2 involved a crash

  • Filed Sep 2026 · Also filed under Service Brakes, Forward Collision Avoidance

    I am reporting a catastrophic, cascading electrical and mechanical safety defect involving the central electronic network, hydraulic braking system, and the supplemental restraint system (SRS) on a 2024 Ram TRX.In the week leading up to the collision, the vehicle exhibited persistent electrical anomalies, specifically where the primary display screen/infotainment system would suddenly crash and go completely black while operating. On the day of the incident, while traveling at approximately 55 mph, I attempted to apply the brakes to avoid an obstacle. The brake pedal immediately went completely soft and "spongy," providing no adequate hydraulic pressure or braking force to slow the truck.Due to this sudden braking failure, the vehicle sustained a severe, high-velocity front-end collision. The driver was properly wearing their seat belt at the exact time of impact. Despite massive front-end structural deformation directly inside the vehicle's primary sensor zones, the steering wheel, knee, and side curtain airbags completely failed to deploy. Due to this non-deployment during a high-speed impact, the driver sustained head trauma and was knocked unconscious. The vehicle subsequently rolled over, coming to a final rest overturned on its right side. The vehicle’s event data recorder (EDR) data buffer was later overwritten during subsequent post-crash handling/ignition cycles before data could be locked.The prior display blackouts combined with a simultaneous loss of braking pressure and restraint system failure strongly point to a systemic CAN bus or module power failure. I request a formal federal investigation into the electrical architecture, braking modules, and airbag control module (ACM) thresholds for this vehicle class.

  • Filed Oct 2025

    The airbag system failed to deploy during a front-end collision. Despite significant damage to the front of the vehicle, none of the airbags activated. Yes, the vehicle is available for inspection upon request. The driver (my husband) hit his head on the steering wheel due to the airbags not deploying, which put his safety at serious risk. The lack of airbag deployment increased the chances of injury during the impact. The problem has not yet bee confirmed by a dealer or independent service center. We are in the process of having the vehicle inspected. The vehicle was seen by police and today insurance representatives will inspect it. However, the manufacturer has not yet inspected the airbag system No warning lights or messages were present before the accident. There were no signs that the airbag system was malfunctioning.

  • Filed Sep 2025

    Airbag service light coming on and off. I saw there was a recall on this but they are saying my truck is not on the recall.

• Vehicle Speed Control3

  • Filed May 2026 · Also filed under Electrical System, Forward Collision Avoidance

    My 2024 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: Cameras not working, screen freezing or blacks out, navigation failing, carplay unstable won’t stay connected or randomly drops and more. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.

  • Filed May 2025 · Also filed under Power Train, Engine

    The electric emergency brake engaged twice while I was driving; luckily, both times, I was just above idle speed in a parking lot. One time, the engine cut off wholly and randomly while driving. Once, at an intersection with my family in the truck, the truck began revving up and accelerating toward oncoming traffic. My family was in the vehicle. I had to smash the brakes several times, and the back wheels were chiroing due to the forward acceleration. There were no warning lamps. I turned the truck into the local RAM dealership, and they cannot find an issue. This makes the truck more dangerous because it happens at random, and the cause can't be found.

  • Filed Apr 2024 · Also filed under Fuel/Propulsion System

    While sitting at a stop right, the truck unexpectedly revved to full throttle. I stood on the brakes, shifted to neutral and turned it off.

• Structure3

  1 involved a crash

  • Filed Apr 2025

    The tailgate latches will not close or open properly. The latch on the tailgate has moved inwards causing it to hit the pegs in the wrong position. It will not close and if it does latch it can pop open. When it did open it didn’t indicate the tailgate was down. I’m a general contractor and have a lot of tools/material in the bed of the truck. I’m worried something could have fallen out unbeknownst to be and caused an accident.

  • Filed Oct 2024

    I bought a new Dodge Ram 1500 pickup truck from Lindsay CDJR located at [address removed] on [XXX] and on [XXX] I noticed there are missing rear wheel shields on both sides of the truck. I called the Dealership and spoke to the salesman that sold me the car Said Hashemi and I sent him pictures of the missing parts and exposed wires and undercarriage and parts. He told me I could go to a local dodge dealership and get a quote for the parts and that dealership could call him and he would arrange for a charge to the Linsay dealership. I did this the same day 10/23/2024 and got a quote of $809.14 When I called from that local dealership Garden City Dodge in New York Said Hashemi then spoke to the sales Manager [name removed] who said they would not pay for them. These shields are essential to safe operation of the vehicle, and it is a safety hazard to have exposed wiring and parts that will fail as a result. The fact that they make that part to protect the wiring and other parts is De Facto evidence that they are needed. It is also deception and negligence on the part of the dealership to sell a vehicle with missing parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Jun 2024

    Tailgate misalignment and faulty security issue. Tailgate opened unreasonably ant least 3 times: while parked, while driving and caused damage.

• Wheels2

  1 involved a crash

  • Filed Sep 2026 · Also filed under Steering, Lane Departure

    I am filing this complaint regarding my 2024 Ram 1500 and unresolved defects that I reported while the vehicle was still covered by the bumper-to-bumper warranty. My primary concern is the steering and handling. I reported multiple times that the steering wheel is crooked, the truck pulls to the left, and the vehicle does not drive or track correctly. These complaints began before the bumper-to-bumper warranty expired. I was told that the vehicle needed an alignment and four new tires. I followed those recommendations and paid for both, but the problem never went away. The issue has now become a serious safety concern. At highway speeds, the front end wobbles and shakes significantly. I am concerned about the safety and stability of the vehicle and believe the steering, suspension, or other front-end components need to be properly inspected and diagnosed. Stellantis and the dealership now appear to be relying on the fact that the bumper-to-bumper warranty has expired, even though I began reporting and attempting to repair this same problem while the warranty was still active. The truck has also had issues with the sunroof/headliner, Uconnect system, and driver-side window button, but my main concern is the unresolved steering and front-end problem. I am requesting that Stellantis fully diagnose and repair this previously reported defect at no cost to me and provide an appropriate remedy if the vehicle cannot be safely and permanently repaired.

  • Filed Mar 2024

    2024 Ram 1500. Approximately four weeks off the dealer lot new. Approximately 1,300 miles. The vehicle had never been involved in any sort of accident, hitting of a pothole or curb. As I was traveling down a secondary road at approximately 30 miles per hour, the rear-left wheel separated from the vehicle without warning. This caused extensive damage to both the Ram and another vehicle that was later struck by the wheel. This occurred at approximately 11:00 PM. Upon inspection of the wheel, we noticed one of the lug studs was sheared off. The next day we returned to retrace the route I took that night to see if we could find any of the lug nuts. Approximately 500 from the point where I exited the parking lot, we located one lug nut with the stud sheared off still inside. Approximately three miles up the road from that location is where the wheel separation occurred. We were able to recover four lug nuts within 200 feet of that location. I had only had this vehicle for four weeks and had not, nor had I any reason to have loosened or taken off any of the wheel components. Manufacturing defect seems to be the only reasonable explanation. I have in my possession five lug nuts, one with the stud sheared off. The vehicle and wheel are currently at a Ram dealership awaiting inspection by the manufacturer and insurance company. Our safety was put at risk because the vehicle experienced a violent jerking and lurching and could have flipped or collided into another object. The dislocated wheel could have killed the people in the car that were hit by it. Has the problem been reproduced or confirmed by a dealer or independent service center? I do not know. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Currently ongoing. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

• Hydraulic2

  • Filed Aug 2026 · Also filed under Service Brakes, Electrical System

    The contact owns a 2024 Ram 1500. The contact stated that while driving approximately 45 MPH, the vehicle intermittently stalled and failed to return to normal operation. The braking, electronic stability control, and battery warning lights were illuminated. The failure had occurred on several occasions. The vehicle was towed to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired, and the failure persisted. The vehicle was towed back to the dealer, where it was diagnosed and determined that the engine control unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the generator needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer again to be diagnosed, and it was determined that the braking system needed to be replaced. The dealer suggested that the vehicle no longer be driven. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.

  • Filed Dec 2025 · Also filed under Service Brakes, Electrical System, Electronic Stability Control (esc)

    The contact owns a 2024 Ram 1500. The contact stated that after shifting to park(P) and exiting the vehicle, the parking brake had independently activated upon return. The contact released the parking brake and proceeded to drive normally. While the contact was driving 40 MPH, the parking brake unexpectedly activated, causing the rear wheels to slide over into the other lane while the vehicle came to a screeching stop. The contact stated that the parking brake warning light was illuminated. Soon after the failure, the contact was notified of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The vehicle was taken to the dealer for service; however, upon the return of the vehicle, there were 11 fault codes on the instrument panel. The following day, the vehicle was taken back to the dealer, and the contact was informed that the technician who had serviced the vehicle had failed to add a signature to the recall repair, which caused the codes to populate. Upon leaving the dealer, while driving 55 MPH, the vehicle started losing power with several unknown warning lights flashing on the instrument panel. The contact attempted to make a right turn, and the vehicle lost motive power and power steering functionality. The vehicle failed to restart and remained stuck mid-turn. Due to the failure, the vehicle was towed to another dealer, where the mechanic discovered 51 fault codes all related to the 48-Volt battery. The manufacturer requested data information and diagnostic tests before allowing the approval of a replacement battery. The contact called the manufacturer and was initially offered to buy back the vehicle; however, the contact was recently informed that the battery would be sent to the dealer. The vehicle remained unrepaired with the dealer. The failure mileage was approximately 10,000.

• Lane Departure1

  • Filed Sep 2026 · Also filed under Steering, Wheels

    I am filing this complaint regarding my 2024 Ram 1500 and unresolved defects that I reported while the vehicle was still covered by the bumper-to-bumper warranty. My primary concern is the steering and handling. I reported multiple times that the steering wheel is crooked, the truck pulls to the left, and the vehicle does not drive or track correctly. These complaints began before the bumper-to-bumper warranty expired. I was told that the vehicle needed an alignment and four new tires. I followed those recommendations and paid for both, but the problem never went away. The issue has now become a serious safety concern. At highway speeds, the front end wobbles and shakes significantly. I am concerned about the safety and stability of the vehicle and believe the steering, suspension, or other front-end components need to be properly inspected and diagnosed. Stellantis and the dealership now appear to be relying on the fact that the bumper-to-bumper warranty has expired, even though I began reporting and attempting to repair this same problem while the warranty was still active. The truck has also had issues with the sunroof/headliner, Uconnect system, and driver-side window button, but my main concern is the unresolved steering and front-end problem. I am requesting that Stellantis fully diagnose and repair this previously reported defect at no cost to me and provide an appropriate remedy if the vehicle cannot be safely and permanently repaired.

• Suspension1

  1 involved a crash

  • Filed Aug 2026

    The contact owns a 2024 Ram 1500. The contact stated that while driving at an undisclosed speed, after making a right turn, the front passenger's side wheel detached from the ball joint. The vehicle was uncontrollable. The vehicle crashed into a street sign. The passenger’s side of the vehicle then crashed into two trees. The vehicle then crashed into a concrete pole and came to a stop. The vehicle was towed to a local tow yard. The contact sustained minor pain and bruising. No medical attention was required. The vehicle was not inspected by the insurance company. The vehicle was scheduled to be towed to a Collision Center. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

• Electronic Stability Control (esc)1

  • Filed Dec 2025 · Also filed under Service Brakes, Hydraulic, Electrical System

    The contact owns a 2024 Ram 1500. The contact stated that after shifting to park(P) and exiting the vehicle, the parking brake had independently activated upon return. The contact released the parking brake and proceeded to drive normally. While the contact was driving 40 MPH, the parking brake unexpectedly activated, causing the rear wheels to slide over into the other lane while the vehicle came to a screeching stop. The contact stated that the parking brake warning light was illuminated. Soon after the failure, the contact was notified of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The vehicle was taken to the dealer for service; however, upon the return of the vehicle, there were 11 fault codes on the instrument panel. The following day, the vehicle was taken back to the dealer, and the contact was informed that the technician who had serviced the vehicle had failed to add a signature to the recall repair, which caused the codes to populate. Upon leaving the dealer, while driving 55 MPH, the vehicle started losing power with several unknown warning lights flashing on the instrument panel. The contact attempted to make a right turn, and the vehicle lost motive power and power steering functionality. The vehicle failed to restart and remained stuck mid-turn. Due to the failure, the vehicle was towed to another dealer, where the mechanic discovered 51 fault codes all related to the 48-Volt battery. The manufacturer requested data information and diagnostic tests before allowing the approval of a replacement battery. The contact called the manufacturer and was initially offered to buy back the vehicle; however, the contact was recently informed that the battery would be sent to the dealer. The vehicle remained unrepaired with the dealer. The failure mileage was approximately 10,000.

• Exterior Lighting1

  • Filed Jun 2025 · Also filed under Steering

    The contact owns a 2024 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V729000 (Steering, Exterior Lighting); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• Parking Brake1

  • Filed Mar 2025

    The contact owns a 2024 Ram 1500. The contact stated that the vehicle was experiencing an unintended engagement of the electric parking brake on cold starts. The contact stated that upon attempting to disengage the parking brake, the parking brake disengaged after several attempts. The contact stated that the parking brake was disengaged after the vehicle had warmed up. The message "Service Parking Brake" was displayed, and the brakes warning light was flashing. Additionally, the contact stated that the message "Service Parking Brake" was flashing while the parking brake was not engaged, which caused the contact to be concerned that the parking brake could engage unintendedly while driving. The dealer was notified of the failure and advised the contact that a diagnostic test was needed; however, the vehicle rental assistance was denied. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.

• Back Over Prevention1

  • Filed Sep 2024 · Also filed under Unknown or Other, Forward Collision Avoidance

    The vehicle at low speeds or when stopped at an intersection UNEXPECTEDLY stalls, sometimes when rolling. This disables the vehicle and to restart you must turn the gearselecter knob to Park, put your foot on the brake and push the start button. Sometimes the engine requires multiple attempts to restart. The instrument display after the stall shows the check engine light illuminated along with the warning lights for the front and rear parking sensors , the stability control, and automatic emergency braking. These warning lights remain illuminated at least until you turn the truck off. The check engine light remains on usually until the next day. It has now stalled over 10 times.This problem has not been diagnosed by the dealer.

• Other/i am Not Sure1

  • Filed Jan 2024

    While traveling 75mph on the interstate, the tonneau cover ripped free of the bed of the truck. The two clips closest the cab broke in half. The two clips near the tailgate bent the rails of the quarter panels upwards as they tore free. The tonneau cover blew up in the air about 20 feet, flying in front of the truck behind me. Luckily, they were paying attention and were able to make a controlled swerve out of the way. This is hazardous to others. Reading forums on the internet, this has happened to many other drivers of Ram 1500 trucks with this exact tonneau cover. I can't believe, with the massive number of reports of this happening, that this product is still available. The tonneau cover is not available for inspection as it was unsafe to retrieve it from the interstate. I do have the two halves of the clips that broke in half. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. This happened with approximately 1,000 miles on the odometer. The tonneau cover came installed on the truck when purchased new.

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings differ by cab style and 2WD/4WD, so check the row that matches the truck. Source: nhtsa.gov/ratings.