2012 Ram 1500

Price & value

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Owner's manual

Get the free official owner's manual from Mopar's owner manual library. Choose 2012 1500. It covers maintenance schedules, fluids, towing limits and warning lights. Older years may not be listed online.

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Fuel System, Gasoline:Storage:Tank Assembly:Mounting

  Mar 2018 · #18V160000

  Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia.

  Read more: details, risk and fix

  Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.

  Risk: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.

  Fix: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at [phone removed]. Chrysler's number for this recall is U04.

• Equipment

  Dec 2017 · #17V824000

  Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.

  Read more: details, risk and fix

  Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

  Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at [phone removed] or Kidde customer service service toll-free at [phone removed], or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

• Power Train:Automatic Transmission:Lever And Linkage:Column Shift

  Dec 2017 · #17V821000

  Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter.

  Read more: details, risk and fix

  Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

  Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

  Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at [phone removed]. Chrysler's number for this recall is T79.

• Equipment

  May 2016 · #16E041000

  Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks.

  Read more: details, risk and fix

  Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

  Risk: If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

  Fix: Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at [phone removed]. Chrysler's number for this recall is S30.

• Air Bags:Frontal

  Jul 2015 · #15V459000

  Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option.

  Read more: details, risk and fix

  Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

  Risk: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

  Fix: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at [phone removed]. Chrysler's number for this recall is R36.

• Power Train:Driveline:Differential Unit

  Feb 2013 · #13V038000

  Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008.

  Read more: details, risk and fix

  Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.

  Risk: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.

  Fix: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at [phone removed]. Chrysler's recall campaign number is N08.

• Equipment:Other:Labels

  May 2012 · #12V192000

  CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 RAM 1500 TRUCKS, MANUFACTURED FROM JANUARY 5, 2012 THROUGH JANUARY 6, 2012.

  Read more: details, risk and fix

  CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 RAM 1500 TRUCKS, MANUFACTURED FROM JANUARY 5, 2012 THROUGH JANUARY 6, 2012. THE AFFECTED VEHICLES HAVE A SPARE TIRE THAT DOES NOT MATCH THE SPECIFICATIONS LISTED ON THE TIRE PLACARD. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, “TIRE SELECTION AND RIMS.”

  Risk: IF INSTALLED, THE INCORRECTLY SIZED SPARE TIRE MAY UNEXPECTEDLY ACTIVATE THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM, ALTERING THE EFFECTIVENESS OF THE ESC SYSTEM, INCREASING THE RISK OF A CRASH.

  Fix: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPAIR VEHICLES AS NECCESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS SHOULD CONTACT CHRYSLER AT [phone removed].

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Electrical System175

  2 involved a crash · 7 involved a fire

  • Filed Aug 2026 · Also filed under Exterior Lighting

    While the vehicle was sitting in the driveway not running, the back of the headlight caught on fire. There wasn't any incedents (e.i. any collision, repairs) prior to the indecent. It is available for inspection. No dealership report yet, but have an appointment with local dealership Tuesday to get an itemized estimate for the repairs.

  • Filed Mar 2026 · Also filed under Unknown or Other

    The truck will just shut off driving down the road at highway speeds. This has occurred multiple times.

  • Filed Oct 2025 · Also filed under Engine

    The contact owns a 2012 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to coast to the side of the road. No warning lights were illuminated. After several attempts, the vehicle restarted. The contact stated that the failure persisted. The contact stated that on a separate occasion, while starting the vehicle, after releasing the key fob, the vehicle stalled. The contact taped the key to the side of the vehicle to start. The contact stated that once the key fob was taped, the windows failed to roll up, the indicators failed to function as intended, the heater and A/C failed to operate as needed, and the hazard lights were inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.

  • Filed May 2025 · Also filed under Service Brakes, Engine

    Unknown this truck was not involved in an accident however it came close with steering /brakes the Engine Faulty Wiring Harness caused major issues it wasn’t until recently I saw a video of how to fix the problem you can view these videos online I will say Dodge is Responsible they did have buybacks this too I had No Knowledge of no recalls either however I recently address it to the dealership who sold me this truck the Service Manager told me it’s my issue not theirs they took care of it years ago this is the reason I am sending my complaint I was informed your department will look into this matter to get a resolution on this serious matter thank you. I have some photos the video would not download you can see it if you put 2012 Dodge Ram Engine Faulty Wire issues . Yes I spent $3000 for a mechanic to wire it this should had been fix by Dodge Chrysler not me and it still needs to be fix.

  • Filed May 2025 · Also filed under Exterior Lighting, Air Bags

    The contact owns a 2012 Ram 1500. The contact stated that the check engine, air bag, and the fuel pump relay failure warning lights were illuminated. The contact stated that the exterior lights failed to operate as needed, and the vehicle occasionally failed to start. Additionally, the contact stated that the vehicle stalled while driving. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the TIPM was faulty and needed to be replaced. The local dealer was not contacted. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 160,000.

  • Showing the 5 most recent of 175.
• Engine163

  1 involved a crash · 2 involved a fire

  • Filed Jun 2026

    Unknown The engine is bad. Costing me $2500 that I don't have. The lifter needs fixing and probably other things as well. I need help.

  • Filed Apr 2026

    My 2012 Dodge developed an engine issue at 129,000 miles. The issue was rough idling and no acceleration. I took it to a Dodge dealer. They diagnosed it as a chronic cam issue with this generation Chrysler hemi engine. I had the cam and replaced at Waldorf Dodge. The cost was at $3400. I believe this is a known problem and Dodge is aware of exactly why it happens. Lack of oil pressure to two of the cylinders that are dropped while driving for fuel economy. This should be Dodge problem not the consumer. I take excellent care of my vehicles. I also have a 2004 Dodge truck but that’s over 450,000 miles on it same engine same transmission.

  • Filed Mar 2026

    The contact owns a 2012 Dodge Ram 1500. The contact stated that while driving approximately 65 MPH, the check engine warning light was flashing, and the vehicle unexpectedly decelerated. While depressing the accelerator pedal, the vehicle was shaking and continued decelerating. The vehicle was pulled over to the side of the road. A certified mechanic was contacted and advised the contact to drive the vehicle approximately 45 MPH with the hazard lights flashing to the repair shop. The mechanic diagnosed a misfire in cylinder #2, lifters failure, causing the camshaft failure, which allowed metal debris to enter the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 80,000.

  • Filed Oct 2025 · Also filed under Electrical System

    The contact owns a 2012 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to coast to the side of the road. No warning lights were illuminated. After several attempts, the vehicle restarted. The contact stated that the failure persisted. The contact stated that on a separate occasion, while starting the vehicle, after releasing the key fob, the vehicle stalled. The contact taped the key to the side of the vehicle to start. The contact stated that once the key fob was taped, the windows failed to roll up, the indicators failed to function as intended, the heater and A/C failed to operate as needed, and the hazard lights were inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.

  • Filed Aug 2025

    The vehicle finally became inoperable at 119,000 miles due to lifter failure. Lifter issues started when the vehicle had about 106,000 miles on it. There were multiple misfire and gas mileage became worse. There was a loud ticking noise coming from the engine as well. Vehicle has been well maintained and only 1 owner, purchased new. With the lifter failure, this caused damage to the camshaft and which led to an excess amount of metal shavings to be spread throughout the engine. The vehicle ultimately had to get a engine replacement because of the excess metal shavings in the engine.

  • Showing the 5 most recent of 163.
• Power Train92

  5 involved a crash · 1 involved a fire

  • Filed Apr 2026

    The contact owns a 2012 Dodge Ram 1500. The contact stated that while driving approximately 55 MPH and hauling a camper, the rear wheels locked up, and the contact lost control of the vehicle and the vehicle spun out. The camper jackknifed during the failure. The rear axle and wheels locked without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 146,000

  • Filed Apr 2026

    The contact's ex-wife owns a 2012 Dodge Ram 1500. The contact stated that while his ex-wife was driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The driver shifted into park(P) and then restarted the vehicle. The contact stated that the starter and key fob were replaced twice. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V265000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was 165,353.

  • Filed Mar 2026

    My 2012 ram1500 st 4.7 liter has the 9.25 rear differential that was in fact common for that year model too have the loose pinion nut recall my trucks vin is [XXX] for confirmation after doing some research on the symptoms that could potentially be causing this problem include but are not limited to a whining sound coming from my trucks rear end that gets louder when accelerating and noticeably changes when decelerating and vibration that is noticeable as well which is commonly caused by this defect my information was coming from reputable sources i came to the conclusion that they matched up perfectly with this recall however when I called the dealership to schedule an appointment to get the repairs done they told me the vin did not line up with the dates when it was manufactured to be considered apart of the recall I was surprised by this so i dug deeper into this issue only to find there was conflicting results some saying the vin did in fact match eligibility for this recall and not eligible to recieve repairs they the customer support rep also explained that in order to determine if it would be covered I would have to go to them in order for the technicians to diagnose and verify the cause for the issues followed up by saying they would not know if my truck did infact qualify for the manufacturer to cover repair costs if it did not qualify i would have to pay for the diagnostic analysis which amounted to the tune of 300-400 dollars which i found to be unreasonable and due to my financial position due to the fact that I am being medically discharged from the army and will be out in no later than 2 months from now 3-4 hundred is alot of money givin my situation however the main take aways from my complaint are 1. Everything points to the symptoms my truck is having points to the issue lining up with the recall2. My trucks year make model and rear axle that was directly effected by this issue3.my conversation with them seemed like I hat to go to the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Dec 2025

    Engine ticking noise, poorly made bolts on exhaust manifold were used. Bolts loosen or Break off and manifold warps or cracks. Cause exhaust leak into cabin. Truck can be inspected if needed

  • Filed Nov 2025

    The contact owns a 2012 Ram 1500. The contact stated that while driving at undisclosed speeds, there was an abnormally loud howling and winding sound coming from the vehicle. There were no warning lights illuminated. The sound had progressed over time. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the rear axle pin was faulty and might have caused the wheels to lock up. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 100,000.

  • Showing the 5 most recent of 92.
• Fuel/Propulsion System92

  1 involved a crash

  • Filed Mar 2026

    Fuel tank strap corroded due to environmental exposure to water and salt in West Virginia.

  • Filed Feb 2026

    i CALLED MY LOCAL DODGE DEALER, BROWN MOTORS IN PETOSKEY MI., A COUPLE OF WEEKS AGO TO HAVE A COUPLE OF UNCOMPLETED RECALLS PERFORMED. I TOOK MY TRUCK IN TO THE DEALER TODAY AND WAS NOTIFIED LATER THAT THEY COULD NOT PERFORM THE RECALL AND IT WOULD COST ME NEARLY $1700 TO PERFORM THE RECALL, MOSTLY PERTAINING TO THE FUEL BRACKET RECALL. I FIND THIS VERY ODD AS IT WOULD MAKE SENSE THAT ALL RELATED PARTS THAT HAVE TO BE REMOVED TO PERFORM THIS SAFETY RECALL SHOULD BE PART OF THE RECALL INCLUDING ANY SAID LABOR COSTS. MY PARTICULAR VEHICLE CURRENT HAS ONE OF THE FUEL TANK STRAPS THAT HAS COME LOOSE AND NOW I AM FORCE TO DRIVE THAT WAY UNTIL I CAN GET THIS VERY HAZARDOUS OSSUE RESOLVED.

  • Filed Oct 2025

    While driving my Ram truck at approximately 55 MPH, the front gas tank strap failed, causing the front portion of the fuel tank to drop below the vehicle’s body. Upon inspection, I found that the strap securing the tank had detached from its connection point on the frame. The failed part is available for inspection upon request. This incident presented a serious safety hazard to myself and others on the road, as the entire fuel tank could have separated from the vehicle, creating a significant risk of fire or collision. The issue was reported to a local dealership, which advised me to contact Dodge. Dodge acknowledged the issue but stated there is no warranty coverage or recall, and that any repair would be at my expense. No formal inspection has been performed other than my own, and I have implemented a temporary repair to secure the tank. There were no warning lights or prior symptoms before the failure. The only indication was a loud clunking noise followed by the sound of the strap repeatedly striking the drivetrain.

  • Filed Oct 2025

    I noticed while looking underneath my vehicle the front fuel tank strap was no longer attached. Further inspection show the frame had rusted enough that the fuel tank strap is no longer attachable. I noticed a recall (U04 / NHTSA 18V-160) was available however my VIN shows no record of this recall being available. So no dealer will assist me with it although my vehicle meets all of the prerequisites the recall states. Currently undriveable due to safety concerns.

  • Filed Sep 2025

    Front gas tank strap pulled out from (rusted)-frame. Dropping front of (full) gas tank inches from road. I’m told there was an extended warranty for the issue. That I never received notice of. It has since expired. I found recall - U04/NHTSA 18V-160 That I’m also told doesn’t apply to my vehicle. Odd that the extended warranty would have. But the recall doesn’t?

  • Showing the 5 most recent of 92.
• Air Bags80

  16 involved a crash

  • Filed May 2025 · Also filed under Electrical System, Exterior Lighting

    The contact owns a 2012 Ram 1500. The contact stated that the check engine, air bag, and the fuel pump relay failure warning lights were illuminated. The contact stated that the exterior lights failed to operate as needed, and the vehicle occasionally failed to start. Additionally, the contact stated that the vehicle stalled while driving. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the TIPM was faulty and needed to be replaced. The local dealer was not contacted. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 160,000.

  • Filed Sep 2024 · Also filed under Steering, Electrical System

    Driver warning light came for airbag, yes it could be if deployed, no dealer has confirmed (but looked up recall # 15V459000), called molar said no recall on my vehicle…., no one else looked at vehicles book says to immediately take to dealer, yes warning light on follow book info and it appeared 9/8/24

  • Filed May 2024 · Also filed under Seat Belts

    The seat belt and air bag warning light has stayed on. I have had multiple Mechanics, look at it and even try to inspect it. So the lights will go off and they cannot find a problem. I am just worried that if I getting an accident my seatbelt wont-work correctly and the airbags wont-work correctly. I have tried to do a hard reset and so has the mechanics but the lights stay on.

  • Filed Apr 2024 · Also filed under Electrical System

    The dash warning light appeared referring to a possible problem with the airbags. I took vehicle to the local dealer and I was informed after their inspection that I did have a problem the passenger airbag. They said they would need to replace passenger seat airbag and wiring harness associated with that device.

  • Filed Jul 2023

    Warning light on air bags stays lit will not go out according the other trucks of the same year and make where I worked this light does this on most of them it has been on for over a year

  • Showing the 5 most recent of 80.
• Unknown or Other67

  3 involved a crash · 1 involved a fire

  • Filed Sep 2026

    Hello I have a 2012 Dodge ram 1500 and fuel tank bracket holder rusted off there is a recall x75 code that they're now telling me expired 2024, I've had to strap it up with bungee cords, but this is a safety hazard how do I go about getting a Goodwill warranty extension? It's the same issue detailed in TSB 14-002-18 REV. A. Bought in [XXX] and I live in [XXX] the salt state is on the list. This is a safety hazard recall how do I go about getting this done they don't seem to want to honor this or help me. Thank you for your help. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Sep 2026

    Dodge Ram 1500 2012 model, vehicle randomly turns off without warning while driving. It is as if someone turns off the key no warning lights before , no check engine lights , after is shuts down no codes shown, so far able to coast out of the way and restart vehicle with key fob once in neutral. this is a safety issue and according to my research others have had the same issue. but no diffident resolve. Dealership is currently attempting to diagnose the issue. You need to check into this before someone is killed. I am sure by now Ram dodge is aware of the problem but not doing anything about it.

  • Filed Mar 2026 · Also filed under Electrical System

    The truck will just shut off driving down the road at highway speeds. This has occurred multiple times.

  • Filed Mar 2025 · Also filed under Fuel/Propulsion System

    Bracket for fuel tank straps broke, causing gas tank to fall during operation without any warning,it could of caused a fire or explosion causing harm to driver and others or death.My local service center confirmed the problem and repaired the bracket and secured the gas tank back into place with new straps.This happened on our about [XXX] about [XXX].Friday (Rush Hour)!! I was at Walmart when I saw the problem returning to my truck.I went to the auto service center to buy some cargo straps to secure the gas tank back into place so it was safe to drive,the service manager was shocked! Thank God that I saw the problem and secured the gas tank!!! I was a mechanic and service manager earlier in life.I called a local Ram Dealer Ganley in Bedford Ohio and found out that this problem had a extended warranty on it that expired 4 or 5 days ago.[XXX].I never received any information of this from the Dealer I bought it from or the manufacturer, I could of been Killed and others due to the neglect of the Dealer and Manufacturer,Buyers of Columbus,Ohio and Fiat, Chrysler ! Why didn't NHTSA Make sure I was warned of this? It was a Life Threatening Problem! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Mar 2025 · Also filed under Steering, Service Brakes

    On my way home. Going through in town (slow)traffic all of sudden I notice I had no power steering & no brakes, no please pull out , I noticed if I keep my rpm about 1500, I would get a little power steering & brakes back!, 4 miles to get home , I drove home slowly What happened was I lost my serpentine belt tensioner!!! .MY MAIN Purpose, for my truck is to toe my fifth wheel RV!!, I live in the north west of US, LIKE! in the mountains!! Terrified that it won’t happen again!️

  • Showing the 5 most recent of 67.
• Service Brakes51

  5 involved a crash · 1 involved a fire

  • Filed Jul 2025

    The brake line broke on my Dodge truck and all the brake fluid leaked out. Fortunately this didn't happen while driving on the highway. I discovered no brakes when I got in the vehicle to leave. I have a long driveway. As I was driving the slight grade down to the main road, I hit the brakes and they went to the floor. I was able to turn around in my yard before all the brake fluid was gone and get the truck back to my barn. I got under the truck and took a picture. I discovered that the brakes had rusted and leaked out the fluid. No one has inspected it or confirmed it. The truck is not safe to drive and sitting in my barn

  • Filed May 2025 · Also filed under Electrical System, Engine

    Unknown this truck was not involved in an accident however it came close with steering /brakes the Engine Faulty Wiring Harness caused major issues it wasn’t until recently I saw a video of how to fix the problem you can view these videos online I will say Dodge is Responsible they did have buybacks this too I had No Knowledge of no recalls either however I recently address it to the dealership who sold me this truck the Service Manager told me it’s my issue not theirs they took care of it years ago this is the reason I am sending my complaint I was informed your department will look into this matter to get a resolution on this serious matter thank you. I have some photos the video would not download you can see it if you put 2012 Dodge Ram Engine Faulty Wire issues . Yes I spent $3000 for a mechanic to wire it this should had been fix by Dodge Chrysler not me and it still needs to be fix.

  • Filed Mar 2025 · Also filed under Steering, Unknown or Other

    On my way home. Going through in town (slow)traffic all of sudden I notice I had no power steering & no brakes, no please pull out , I noticed if I keep my rpm about 1500, I would get a little power steering & brakes back!, 4 miles to get home , I drove home slowly What happened was I lost my serpentine belt tensioner!!! .MY MAIN Purpose, for my truck is to toe my fifth wheel RV!!, I live in the north west of US, LIKE! in the mountains!! Terrified that it won’t happen again!️

  • Filed Feb 2025

    I have had to have the ABS and HCU modules replaced twice. This is a known issue and Fiat Chrysler is only repairing and reimbursing 2017 to 2018 trucks. Both of my repairs were at Dodge dealerships and are documented.

  • Filed Jun 2024

    In approximately 2019 I received multiple warning lights including "Serv 4WD", TCS disabled, and ABS warning lights. Had it looked at by the dealer who replaced wheel sensors and performed diagnostics. All lights cleared exept TCS disabled warning which is indicationg that the TCS system is not functioning and has a collateral effect of the cruise control not being able to turn on. I have paid to have this remaining indication diagnosed on two different occasions, each leading to a dealership recommendation to replace the Hydraulic Control Unit / ABS Module at a cost of approximately $1500 and a wait for backordered parts exceeding one year - all with no guarantee of this fixing the problem. My truck has been in this condition for about 5 years now. A quick Google search will show that there have been multiple instances of faults of this type affecting the HCU/ABS modules with the problem becoming particularly prevalent in the 2017-2018 model years. Thousands of complaints have been submitted and Class Action Lawsuits started, but it appears FCA has yet to adequately address this potential safety issue caused by a defective part that is known to them.

  • Showing the 5 most recent of 51.
• Steering47

  5 involved a crash

  • Filed Mar 2025 · Also filed under Unknown or Other, Service Brakes

    On my way home. Going through in town (slow)traffic all of sudden I notice I had no power steering & no brakes, no please pull out , I noticed if I keep my rpm about 1500, I would get a little power steering & brakes back!, 4 miles to get home , I drove home slowly What happened was I lost my serpentine belt tensioner!!! .MY MAIN Purpose, for my truck is to toe my fifth wheel RV!!, I live in the north west of US, LIKE! in the mountains!! Terrified that it won’t happen again!️

  • Filed Sep 2024 · Also filed under Electrical System, Air Bags

    Driver warning light came for airbag, yes it could be if deployed, no dealer has confirmed (but looked up recall # 15V459000), called molar said no recall on my vehicle…., no one else looked at vehicles book says to immediately take to dealer, yes warning light on follow book info and it appeared 9/8/24

  • Filed Jan 2024 · Also filed under Electrical System, Engine

    2012 Dodge Ram 1500 5.7 liter HEMI Completely shut down turned off losing ALL power I was 9n the freeway with my kids that was the first time my power steering doesn't work at all when this happens happens about 8 to 12 times a week and to make things better if I hit a bump truck shuts down also I t'' can be driving along and all my indicator light come on everything starts beeping and my wipers go crazy it's like my truck is possessed it's unbelievably dangerous and a major inconvenience I'm late for work kids late for school

  • Filed Sep 2023 · Also filed under Electrical System, Service Brakes

    The brakes don’t work well. The steering sucks And had death wobble.

  • Filed Aug 2023

    The contact owns a 2012 Ram 1500. The contact stated while driving at various speeds, the steering wheel made a low winding sound. The vehicle lost power steering functionality without warning. The contact pulled over and restarted the vehicle to regain power steering functionality. The failure occurred 3 times. The contact stated that her spouse replaced the power steering pump. The contact learned that the power steering pump was already replaced once before purchasing the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000.

  • Showing the 5 most recent of 47.
• Exterior Lighting46

  1 involved a crash · 1 involved a fire

  • Filed Aug 2026 · Also filed under Electrical System

    While the vehicle was sitting in the driveway not running, the back of the headlight caught on fire. There wasn't any incedents (e.i. any collision, repairs) prior to the indecent. It is available for inspection. No dealership report yet, but have an appointment with local dealership Tuesday to get an itemized estimate for the repairs.

  • Filed May 2025 · Also filed under Electrical System, Air Bags

    The contact owns a 2012 Ram 1500. The contact stated that the check engine, air bag, and the fuel pump relay failure warning lights were illuminated. The contact stated that the exterior lights failed to operate as needed, and the vehicle occasionally failed to start. Additionally, the contact stated that the vehicle stalled while driving. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the TIPM was faulty and needed to be replaced. The local dealer was not contacted. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 160,000.

  • Filed Sep 2023

    My headlights (specifically on the driver side) keeps going out randomly. I have replaced the high and low beam bults 3 times and the wiring harness twice. I can be driving down the road and they it will go out and 10 minutes later it will just come back on all on it's on. I looked on all of the Dodge discussion forums and this seems to be a very common issue with this make/model of the Dodge Ram 1500 I recieve no error messages on my dash console telling me that this has occurred. However, every other bulb that has ever went out gave an error on the dash.

  • Filed Dec 2021

    I went out to start my truck and there was only one headlight working. After replacing the left driver's side bulb multiple times and it still didn't work I had a mechanic look at it and he figured out it was a wiring connector problem.

  • Filed Sep 2020

    THE PASSENGER SIDE HEAD LIGHT GOES OFF AND ON PERIODICALLY SOMETIMES WHEN YOUR DRIVING DONE THE ROAD IT FLICKERS AND GOES OFF WE HAVE TRIED REPLACEMENTS PARTS AND THE PROBLEM CONTINUES

  • Showing the 5 most recent of 46.
• Fuel System35

  • Filed Feb 2026 · Also filed under Gasoline

    The contact owns a 2012 Ram 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended and stalled. No warning lights were illuminated. The vehicle was turned off; however, while attempting to restart the vehicle, the vehicle failed to restart. After several attempts, the vehicle restarted and was driven to the residence. The contact stated that after parking and turning off the vehicle, the fuel pump was still running. The vehicle was taken to an independent mechanic where it was diagnosed with a fuel pump relay failure. The contact was informed that the TIPM needed to be replaced. The dealer was made aware of the failure. The contact stated that it was a known failure with the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,300.

  • Filed Dec 2025 · Also filed under Gasoline

    The contact owns a 2012 Ram 1500. The contact stated that upon inspection, the fuel tank strap was corroded. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because there was no related recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

  • Filed Sep 2025 · Also filed under Gasoline

    The contact owns a 2012 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle, followed by the sound of metal striking the vehicle. Upon inspection, the contact discovered that the fuel tank strap had detached from the vehicle due to extensive corrosion. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 210,000

  • Filed Jul 2025 · Also filed under Gasoline

    The contact owns a 2012 Ram 1500. The contact stated that while his son was driving approximately 50 MPH, there was an abnormal thud coming from the vehicle. The contact stated that his son was unaware of a warning light being illuminated and continued driving to his destination. The contact was informed that the vehicle muffler might have fallen off the vehicle. The contact drove to his son's workplace and inspected underneath the vehicle and became aware that the right front strap of the fuel tank had detached from the body of the vehicle and was touching the ground. The fuel tank was no longer properly secured to the vehicle. The contact drove the vehicle back to the residence. The contact called a dealer and was informed that there had been a manufacturer program to cover the repair of the fuel tank straps due to rust however, the vehicle was not covered under the program. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 90,000.

  • Filed Jun 2025 · Also filed under Gasoline

    The contact owns a 2012 Ram 1500. The contact stated that while driving at an undisclosed speed, the contact noticed an extremely loud knocking sound coming from the vehicle. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed with a front detached fuel tank strap and a rear fractured fuel tank strap. The contact was advised that the fuel tank straps needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with a front detached fuel tank strap and a rear fractured fuel tank strap. The contact was advised that the fuel tank straps needed to be replaced. The vehicle was being repaired. The contact referenced NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 95,000.

  • Showing the 5 most recent of 35.
• Gasoline30

  • Filed Feb 2026 · Also filed under Fuel System

    The contact owns a 2012 Ram 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended and stalled. No warning lights were illuminated. The vehicle was turned off; however, while attempting to restart the vehicle, the vehicle failed to restart. After several attempts, the vehicle restarted and was driven to the residence. The contact stated that after parking and turning off the vehicle, the fuel pump was still running. The vehicle was taken to an independent mechanic where it was diagnosed with a fuel pump relay failure. The contact was informed that the TIPM needed to be replaced. The dealer was made aware of the failure. The contact stated that it was a known failure with the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,300.

  • Filed Dec 2025 · Also filed under Fuel System

    The contact owns a 2012 Ram 1500. The contact stated that upon inspection, the fuel tank strap was corroded. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because there was no related recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

  • Filed Sep 2025 · Also filed under Fuel System

    The contact owns a 2012 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle, followed by the sound of metal striking the vehicle. Upon inspection, the contact discovered that the fuel tank strap had detached from the vehicle due to extensive corrosion. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 210,000

  • Filed Jul 2025 · Also filed under Fuel System

    The contact owns a 2012 Ram 1500. The contact stated that while his son was driving approximately 50 MPH, there was an abnormal thud coming from the vehicle. The contact stated that his son was unaware of a warning light being illuminated and continued driving to his destination. The contact was informed that the vehicle muffler might have fallen off the vehicle. The contact drove to his son's workplace and inspected underneath the vehicle and became aware that the right front strap of the fuel tank had detached from the body of the vehicle and was touching the ground. The fuel tank was no longer properly secured to the vehicle. The contact drove the vehicle back to the residence. The contact called a dealer and was informed that there had been a manufacturer program to cover the repair of the fuel tank straps due to rust however, the vehicle was not covered under the program. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 90,000.

  • Filed Jun 2025 · Also filed under Fuel System

    The contact owns a 2012 Ram 1500. The contact stated that while driving at an undisclosed speed, the contact noticed an extremely loud knocking sound coming from the vehicle. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed with a front detached fuel tank strap and a rear fractured fuel tank strap. The contact was advised that the fuel tank straps needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with a front detached fuel tank strap and a rear fractured fuel tank strap. The contact was advised that the fuel tank straps needed to be replaced. The vehicle was being repaired. The contact referenced NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 95,000.

  • Showing the 5 most recent of 30.
• Vehicle Speed Control28

  4 involved a crash

  • Filed Sep 2024 · Also filed under Power Train, Engine

    Warning light came on suddenly. Vehicle lost power. Smoking out of the tail pipe. Very dangerous for other drivers. Took the vehicle to a mechanic, said I have problems with the lifters, and need to replace the engine. I don’t know why Chrysler doesn’t issue a recall for this issue, it seems to happen often. Thank you very much.

  • Filed Feb 2023 · Also filed under Engine

    The vehicle is making a loud clicking noise coming from the engine area. . it gets louder when accelerating. It is unknown to me if it could be manifold issues or camshaft issues. It feels unsafe to drive.

  • Filed Jan 2023 · Also filed under Unknown or Other, Service Brakes

    Malfunction of electronic stability control while in 4x4 driving in heavy snow. Almost hit a light pole, could have caused significant harm. Unknown. No. No precursors. Hit a pot hole while on the on ramp unloading the suspension and the truck started to yaw clockwise. Applied throttle to have front end pull truck straight. ESC applied brakes and chopped power inducing a significant yaw rate counterclockwise driving the rear of the truck into the hard snow bank perpendicular to vehicle travel. Another excessive clockwise yaw occurred at this time. NO throttle control and brakes unresponsive. 1. Had the driver been allowed to retain throttle control upon initial yaw this was easily recoverable. 2. Anti-lock brakes, needed to be disabled so the truck could slide across the snow and not into the ditch when the second clockwise yaw started. 3. This caused minor body damage to the vehicle.

  • Filed Jul 2022 · Also filed under Fuel/Propulsion System

    While driving the Vehicle at 9:30pm on 7/22/22 the vehicle suddenly accelerated on its own at a very fast rate after I sped up to yield over into another lane coming off the highway. There was luckily no vehicles ahead of me and I was on a straight away or else I would’ve hit someone. I pressed the brakes down but they wouldn’t bring the vehicle to a stop. I placed the transmission in neutral and it slowed down but soon as I put it back in drive it accelerated again. I went through this cycle 4 times then finally I gained control of the vehicle again. I have read online the dealer says it’s user error or floor mats. That was not the case at all. My floor mats are stock and have taps keeping them secure. This situation was very dangerous and if it happens again it could cause serious injury to me or someone else.

  • Filed Jan 2021 · Also filed under Electrical System, Air Bags

    MY AIRBAG LIGHT CAME ON AND STAYED ON AND MY HORN OR CRUISE CONTROL DOES NOT WORK. NOT SURE IF I GOT IN AN ACCIDENT THAT MY AIR BAG WOULD ACTUALLY DEPLOY.. THINKING IT IS A CLOCK SPRING ISSUE.. HAD A RECALL ON MY 2011 WRANGLER AND SAME THING WAS HAPPENING TO THAT VEHICLE ALSO..THIS HAPPENED RIGHT AFTER I STARTED THE VEHICLE AFTER WORK TODAY.

  • Showing the 5 most recent of 28.
• Structure24

  4 involved a crash · 1 involved a fire

  • Filed Sep 2023

    Weak metal that the running boards are secured to. Reinforcement plates need installed on both driver and passer sides.

  • Filed May 2023 · Also filed under Fuel/Propulsion System

    The fuel strap frame bracket failure has occured on my vehicle and i'm wondering why it was not covered under the recall? ref: Safety Recall U04 / NHTSA 18V-160 Frame Bracket

  • Filed Jan 2023 · Also filed under Unknown or Other

    I'm currently having the Recall no.18V160000 problem on my 2012 ram 1500 slt 4.7 but since the vin number on my truck doesn't show this recall, the dealer doesn't want to fix it. My truck currently has the front fuel tank strap frame "T-Slot" bracket broken.

  • Filed Aug 2022 · Also filed under Fuel/Propulsion System

    The frame rusted at the attachment point for one of the fuel tank support straps. The fuel tank sagged as it was being supported by only one strap.

  • Filed Mar 2022

    The contact owns a 2012 Dodge Ram 1500. The side step detached from the vehicle's driver side of the vehicle while the contact was attempting to enter the vehicle. The bolts that were attaching the component had completely rusted through causing the failure. As a result, the contact sustained a injured knee during their fall. Medical attention was not sought. The dealer was contacted but had not inspected the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and informed that there was no recall. There was a warranty related repair however the vehicle was not included. The approximate failure mileage was 148,000.

  • Showing the 5 most recent of 24.
• Suspension19

  2 involved a crash

  • Filed Apr 2020

    TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THERE WAS AN ABNORMAL RATTLING NOISE DETECTED AND NOTICED THE SPRINGS WERE FRACTURED ON THE REAR AXLE. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 142,000.

  • Filed Nov 2019

    LOWER CONTROL ARM BROKE IN HALF DRIVING STRAIGHT THROUGH A PARKING LOT, CAUSING PARTIAL SEPARATION OF FRONT PASSENGER WHEEL AND HUB ASSEMBLY FROM VEHICLE AND LOSS OF VEHICLE CONTROL AS WELL AS SUDDEN DECELERATION. RESULTING IN COMPLETE DAMAGE TO BRAKE LINE, UPPER CONTROL ARM, DRIVE SHAFT, STEERING RACK, STEERING COLUMN(BROKEN INTERNAL STEERING SHAFT), AIRBAG AND STEERING WHEEL CONTROLS CLOCKSPRING, PASSENGER FENDER, BUMPER ASSEMBLY, AS WELL AS SECOND DEGREE BURNS TO FOREARMS FROM THE RESULTING STEERING WHEEL BACKLASH. THIS OCCURRED AT APPX 10MPH. AN ACQUAINTANCE QUALIFIED TO HAVE AN OPINION ON THE CAUSE LOOKED AT PHOTOS OF THE PARTS GRAIN STRUCTURE AT BREAK, CONCLUDED CASTING ERROR OF CAST ALUMINUM CONTROL ARM.*DT *JS*DT IN NOV 21, 2019 CONSUMER STATED HE REPLACED THE FOLLOWING HIMSELF UPPER CONTROL ARM, LOWER CONTROL ARM, BRAKE LINE, FRONT R DRIVE SHAFT, STEERING RACK, FENDER, IMPACT ABSORBER/BUMPER SUPPORT, STEERING COLUMN, AIRBAG CLOCK SPRING, FENDER LINER AND AIRBOX/FILTER SUPPORT. CONSUMER ALSO STATED, IT APPEARS TONE RING IN THE BEARING HUB FOR ABS SPEED SENSOR WAS DAMAGED BY THIS OCCURRENCE, THIS HAS YET TO BE REPLACED.*JB*DT*JB

  • Filed Oct 2019 · Also filed under Power Train

    TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE REAR OF THE VEHICLE SHOOK AND VIBRATED. THE VEHICLE WAS TAKEN TO FILLBACK CHRYSLER JEEP (1702 ELM ST, BOSCOBEL, WI) WHERE THE WHEELS WERE ROTATED AND BALANCED AND THE DRIVESHAFT WAS REPLACED; HOWEVER, THE FAILURES CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. *LN*JB

  • Filed Sep 2019

    BAD WOBBLE WHEN TRUCK GET TO 70.MPH

  • Filed Jul 2018

    TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR AXLE PINON NUT WAS LOOSE AND NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO BYERS CHRYSLER DODGE JEEP RAM (465 S HAMILTON RD, COLUMBUS, OH) WHERE THE FAILURE WAS CONFIRMED; HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIR PER NHTSA CAMPAIGN NUMBER: 13V038000 (SUSPENSION) BECAUSE THE VIN WAS EXCLUDED FROM A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 102,126.

  • Showing the 5 most recent of 19.
• Electronic Stability Control (esc)13

  1 involved a fire

  • Filed Jul 2020 · Also filed under Electrical System, Fuel/Propulsion System

    THE FUEL PUMP RUNS CONTINUOUSLY WHILE THE VEHICLE IS TURNED OFF WITH NO KEY IN THE IGNITION. THIS CAUSES THE BATTERY TO DIE AND USUALLY LEAVES ME STRANDED. THERE IS ALSO AN ISSUE WITH THE TRACTION CONTROL. THIS FEATURE IS DESIGNED TO NOT LET THE VEHICLES REAR WHEELS SPIN OUT OF RATIO, WHICH BASICALLY STOPS THE REAR TIRES FROM SPINNING OUT. HOWEVER, IT SENDS FALSE SIGNALS THAT THEY ARE IT STALLS THE VEHICLE IN THE MIDDLE OF INTERSECTIONS. I HAVE ALMOST BEEN TBONED SEVERAL TIMES TO DUE THE TRUCK STALLING AND LEAVING ME A SITTING DUCK TO INCOMING TRAFFIC. LASTLY, THE AIR BAG WARNING LIGHT STAYS ON, LEAVING ME TO BELIEVE IT'S ALSO RECEIVING FALSE SIGNALS. HOPEFULLY THEY DO NOT DEPLOY WHILE I'M DRIVING. IF THEY DO AND I LIVE, I'LL BE BACK TO TELL YOU ABOUT IT. AFTER DOING A LOT OF RESEARCH, ALL OF THESE ISSUES SEEM TO BE RELATED TO A BAD TIPM. THIS IS OBVIOUSLY A MAJOR ISSUE ON THOUSANDS UPON THOUSANDS OF VEHICLES PRODUCED BY CHRYSLER AND SOME MODELS HAVE ALREADY BEEN RECALLED AFTER A LAWSUIT. IN MY OPINION THESE ISSUES COULD RESULT IN BODILY INJURY OR DEATH, AND A SAFETY RECALL SHOULD NOT BE DENIED.

  • Filed Dec 2019 · Also filed under Electrical System, Fuel/Propulsion System

    TRUCK SHUTS OFF WHILE DRIVING. RELAY PROBLEM. HAD TOLD GET TOWED TWICE $165 EACH TIME. WAS GOING 50MPH WHEN TRUCK LOST ALL POWER IN METAIRIE LOUISIANA ON THE CAUSEWAY BRIDGE 1ST TIME. THIS CAN KILL SOMEONE! THIS COULD HAVE KILLED MY FAMILY! I WILL NEVER BUY ANOTHER DODGE TRUCK! CHEVY I WILL STICK TOO! I KNOW ANYTHING YOU BUY CAN HAVE A PROBLEM BUT WHEN PEOPLE COMPLAIN ABOUT THE SAME PROBLEMS AND NOTHING IS DONE IT'S BAD BUSINESS! THIS IS NOT SOME PEOPLE ARE DOING TO DODGE TRUCKS THIS IS SOMETHING THAT IS GOING ON WITH THE MAKER OF THIS TRUCKS! SO IS ANYBODY GONNA DO SOMETHING? WILL OUR TRUCKS GET FIXED? I PAID MONEY TO BUY A TRUCK THAT I KEEP UP AND DO NOT HAVE ANY OTHER PROBLEMS BUT THE RELAY LOSE OF ALL POWER WHILE DRIVING, NOW WHY AND HOW IS THAT? IS A DODGE TRUCK SUPPOSE TO DO THAT? WHEN BUYING MY TRUCK DID ANYBODY TELL ME THIS WOULD HAPPEN? NO! SHOULD I BE RESPONSIBLE, NO! THIS TRUCK COULD KILL PEOPLE! I WASTED MY MONEY ON BUYING THIS TRUCK. ALL THESE COMPLAINTS AND NOBODY CARES. SOMEBODY NEEDS TO BE RESPONSIBLE FOR LOST OF POWER. 2ND TIME LOST POWER NEW ORLEANS LOUISIANA ON A CITY STREET. TRUCK SOMETIMES JUST WON'T START AFTER PARKING. THIS HAPPENED 6 TIMES. I WILL NOT FIX THIS TRUCK! SOMETIMES FUEL PUMP WON'T EVEN SHUT OFF IT KEEPS RUNNING. LOST POWER 11/04/19 FIRST TIME GETTING IT TOWED. LOST POWER AGAIN 12/18/19

  • Filed Nov 2019 · Also filed under Fuel/Propulsion System

    IN MY 2012 DODGE RAM1500.WHEN I TURN OFF MY IGNITION KEY EVERYTHING IS OFF ALREADY I HEARD SOMETHING STILL RUNNING UNDER MY REAR CHASSIS WHEN I CHECK THE FUEL PUMP STILL RUNNING I'M VERY SCARED IT MIGHT CAUSE OF FIRE BECAUSE FUEL PUMP DOES'T STOP EVEN KEY IS OFF.I LEAVE MY TRUCK FOR HOW MANY HOURS THE PUMP STOP BUT WHEN I CHECK THE TRUCK MY BATTERY ARE DRAIN.AND MY VSC KEEP TURNING ON IN OFF I CAN'T DRIVE BECAUSE MY TRUCK LOOK LIKE LOOSING POWER AND VSC KEEP BLINKING EVEN SUNNY DAY. THANK YOU I HOPE WE RESOVE THIS PROBLEM.

  • Filed Jan 2019 · Also filed under Steering, Electrical System

    TAKATA RECALL HAVE A PROBLEM WITH THE IGNITION MODULE ON MY RAM 1500 2012 WILL START SOMETIMES WHEN IT WANTS TO AND GOING DOWN THE ROAD I HIT A BUMP TRUCK LOOSES COMPLETE POWER. IT IS VERY DANGEROUS GOING 60 MILES A HOUR DOWN THE ROAD AND LOSE OF ALL POWER NO CONTROL OF THE TRUCK WHATSOEVER, ESPECIALLY AT NIGHT COMING AROUND A CURVE AND HIT A BUMP LIGHTS TURN OFF NO POWER STEERING TO THE TRUCK COULD HAVE BEEN KILLED VERY DANGEROUS SITUATION I THINK NEEDS TO BE ADDRESSED BEFORE I DO END UP DIEING FOR A SIMPLE RECALL ON ALL THE TRUCK AND CARS THAT HAVE THE SAME PROBLEM AND THERE ARE PLENTY OF PEOPLE WITH THE SAME PROBLEM NEEDS TO BE ADDRESSED BEFORE SOMETHING BAD HAPPENES THANK YOU

  • Filed Oct 2018

    DRIVING ON A CITY ROAD, 40 MPH, CLEAR CONDITIONS, ALL THE DASHBOARD ICONS WENT DARK. DIFFICULT TO PULL OVER, STEERING WHEEL SLUGGISH RESPONSE. ABLE TO PULL OVER TO SIDE OF ROAD, PUT VEHICLE INTO PARK, TURNED KEY TO OFF AND THEN BACK ON. TRUCK STARTED BACK UP. ON 10/13, COUNTRY DIRT ROAD, SLOWING DOWN TO 10 MPH, GOING INTO A TURN, NONE OF THE LIGHTS ON DASHBOARD FLASHED, THEY WERE SIMPLY GONE. TRIED BRAKES AND TURNING STEERING WHEEL, DIFFICULT TO TURN. PUT INTO NEUTRAL, AND TURNED THE TRUCK BACK ON, ALL THE DASHBOARD ICONS AND ITEMS CAME BACK ON. ROAD CONDITIONS WERE CLEAR AND DRY. NEXT EVENT WAS TURNING THE TRUCK ON IN THE DRIVEWAY, MORNING OF 10/15. WAS TURNING THE TRUCK ON, AND IT LOST POWER AGAIN. REMOVED KEY, THEN PUT IT BACK IN THE IGNITION, THEN STARTED UP, NO ISSUES. MADE IT TO WORK WITHOUT ISSUE. **** UNSURE IF THIS IS PART OF THE ISSUE OR A SEPARATE ISSUE, BUT BOTH KEY FOBS HAVE STOPPED WORKING ABOUT 5 MONTHS AGO. UNABLE TO OPEN/CLOSE DOORS ON THE TRUCK. REPLACED THE BATTERIES WITH EXACT MATCHES OF THE EXISTING BATTERIES, TRIED TO OPEN DOORS WITH BOTH FOBS, NO CHANGE.

  • Showing the 5 most recent of 13.
• Wheels10

  1 involved a crash

  • Filed May 2018

    WHEEL STUD FAILURE - REAR WHEELS. WHEEL STUDS SHOW EXCESSIVE WEAR, STRETCHING AND COMPRESSION.

  • Filed Oct 2016

    TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING 25 MPH AND ATTEMPTING TO OVERTAKE ANOTHER VEHICLE, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE REAR PASSENGER WHEEL VIOLENTLY SPUN. ALL THE OTHER WHEELS FUNCTIONED NORMALLY. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN THE ROAD SURFACE WAS WET. THE CONTACT WAS CONCERNED THAT THERE WAS A DISCREPANCY BETWEEN THE INFORMATION PROVIDED BY THE MANUFACTURER AND THE DEALER. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE OPERATED AS INTENDED; HOWEVER, THE MANUFACTURER STATED OTHERWISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

  • Filed Nov 2015

    WE EXPERIENCED A BLOW OUT OF OUR GOODYEAR P275/60R20 LEFT FRONT TIRE WHILE DRIVING OUR 2012 DODGE RAM 1500 PICKUP. WE WERE DRIVING AT 70 MPH ON DIVIDED HIGHWAY AND WERE WATCHING ROAD WHEN BLOW UP HAPPENED WITH NO DEBRIS PRESENT. AIR PRESSURE WAS NORMAL (39PSI) JUST BEFORE ACCIDENT. THE BLOW OUT WAS FROM RIM TO RIM.

  • Filed Sep 2015 · Also filed under Steering, Power Train

    TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. WHILE DRIVING 20 MPH IN 4 WHEEL DRIVE, THE STEERING COLUMN AND WHEELS VIBRATED AND MADE AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE USUALLY OCCURRED WHILE DRIVING AT LOW SPEEDS. THE CONTACT BELIEVED THE SYMPTOMS WERE RELATED TO NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN), BUT THE VIN WAS EXCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 18,000.

  • Filed Aug 2015 · Also filed under Steering

    DRIVING ALONG HIGHWAY AND ALL OF A SUDDEN TRUCK STARTS TO FISHTAIL OUT OF CONTROL FROM THE REAR, CAUSING ME TO GO INTO THE DITCH IN ONE SIDE OF THE HIGHWAY THEN COMING OUT TO GO ACROSS THE INTERSTATE THEN LAND IN THE MEDIAN DITCH. FORTUNATELY I HIT NO ONE AND NO ONE WAS INJURED EXCEPT SCARING ME TILL I DON'T LIKE DRIVING MUCH ANYMORE. THE DAMAGES WERE MINOR LOSS OF THE INSERTS TO THE LOCKED RIMS WHICH WERE BROCKEN OFF.

  • Showing the 5 most recent of 10.
• Engine And Engine Cooling8

  • Filed Apr 2024 · Also filed under Fuel System, Gasoline

    The contact owns a 2012 Ram 1500. The contact stated that the engine was previously replaced due to camshaft failure. Additionally, the contact stated while checking the tire with the vehicle parked and turned off, the contact became aware that the fuel pump was still running. The contact stated that the car key was in the basement during the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 124,000.

  • Filed Sep 2023

    The contact owns a 2012 Ram 1500. The contact stated while driving 55 MPH, the vehicle started losing motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the cam shaft and lifters needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.

  • Filed Sep 2018

    TL* THE CONTACT OWNS A 2012 RAM 1500. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE EXHAUST MANIFOLD. THE VEHICLE WAS TAKEN TO LBJ OF LOUISBURG (address removed) WHERE THE CONTACT WAS INFORMED THAT THE BOLTS ON THE MANIFOLD WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,017. THE VIN WAS NOT AVAILABLE.

  • Filed May 2015 · Also filed under Fuel System, Diesel, Engine

    TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/27/15*CN

  • Filed Feb 2015 · Also filed under Steering, Fuel System, Diesel

    TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

  • Showing the 5 most recent of 8.
• Tires6

  1 involved a crash

  • Filed Oct 2018

    TL* THE CONTACT OWNS A 2012 RAM 1500 EQUIPPED WITH MASTERCRAFT COURSER MT TIRES, SIZE: 35/12.50R17 (NA). WHILE DRIVING 80 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL TIRE SHOP FOR DIAGNOSTIC TESTING WHERE IT WAS CONFIRMED THAT THE TIRE BLEW OUT. THE TIRE WAS REPLACED. THE TIRE WAS THE ORIGINAL TIRE FOR THE VEHICLE, BUT THE CONTACT MENTIONED THAT THE VEHICLE WAS BOUGHT USED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 100,000. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN.

  • Filed May 2018

    2012 DODGE RAM. CONSUMER STATES THAT WHILE DRIVING AT 50MPH HIS FRONT LEFT TIRES EXPLODED. CONSUMER STATES THAT THE TIRES BEING USED WERE GOODYEAR WRANGLER HP P275/60 R20. *LD *JS

  • Filed Oct 2015

    CUSTOMER IS FRIGHTENED THAT HE WILL LOOSE HIS LIFE DRIVING HIS TRUCK DUE TO ADMINISTRATOR ROSEKIND'S TESTIMONY REGARDING TIRE SAFETY. THE CONSUMER IS CONCERNED ABOUT WHAT ADMINISTRATOR ROSEKIND INDICATED IN HIS TESTIMONY THAT THE RECALL SYSTEM IS BROKEN. CONSUMER WANTS THE SYSTEM FIXED FOR ALL AMERICANS. NHTSA HAS A DUTY AND OBLIGATION TO INVESTIGATE THE DEATHS DUE TO TIRE MALFUNCTIONS. THE AMERICAN PEOPLE NEED TO BE REASSURED THAT THE RECALL SYSTEM IS CORRECTED AND AT THIS TIME IT IS NOT.

  • Filed Jul 2015

    FAILURE OF TIRES ON 2012 DODGE RAM 1500 TO STOP VEHICLE IN STATED DISTANCE WHEN ROADWAY IS WET. NOTIFIED DEALERSHIP TWICE AND NOTHING HAS BEEN DONE. THESE ARE GOODYEAR TIRES.

  • Filed Aug 2014 · Also filed under Wheels

    AFTER HAVING A BREAKDOWN, DUE TO ROAD DEBRIS DAMAGING A WHEEL / TIRE, I WAS LEFT STRANDED ON THE SIDE OF THE ROAD, AS I WAS UNABLE TO REMOVE MY SPARE TIRE AND CHANGE THE WHEEL AS MY EMERGENCY ROADSIDE JACK AND TOOLS TO LOWER THE SPARE TIRE WERE MISSING. I CONTACTED CUSTOMER SERVICE AND ADVISED THEM OF WHAT WAS GOING ON. THEY DECLINED TO HELP ME, AND FURTHER STATED THAT MOST VEHICLE DO NOT COME WITH SUCH ITEMS AS I HAVE ROADSIDE ASSISTANCE. I LET THE REPRESENTATIVE KNOW HE WAS INCORRECT IN MAKING SUCH A STATEMENT AS IT IS A REQUIREMENT AS FAR AS I WAS CONCERNED, MY MANUAL STATES I HAVE ONE, AS WELL AS THERE IS A PLACE FOR ONE TO GO, HOWEVER THE PACK IT'S SELF IS NOT THERE. HE THEN TOLD ME I SHOULD HAVE REPORTED THE PROBLEM SOONER. AFTER ASKING HIM HOW I WOULD HAVE KNOWN ABOUT IT UNTIL I HAD AN EMERGENCY, HE TOLD ME I SHOULD HAVE INSPECTED THE EQUIPMENT BEFORE PURCHASING THE VEHICLE. HE STATES SOMEONE MAY HAVE TAKEN IT, IF I LOANED OUT THE VEHICLE. AS THE CALL PROGRESSED AND HE WAS ABSOLUTELY SET ON NOT HELPING ME, I ASKED HIM WHEN HE LAST CHECKED ON HIS EMERGENCY EQUIPMENT, HE IN RETURN STATED WE WERE TALKING ABOUT MY VEHICLE AND WHAT I SHOULD HAVE DONE, NOT HIS OR WHAT OTHER PEOPLE DO. *TR

  • Showing the 5 most recent of 6.
• Seat Belts5

  • Filed May 2024 · Also filed under Air Bags

    The seat belt and air bag warning light has stayed on. I have had multiple Mechanics, look at it and even try to inspect it. So the lights will go off and they cannot find a problem. I am just worried that if I getting an accident my seatbelt wont-work correctly and the airbags wont-work correctly. I have tried to do a hard reset and so has the mechanics but the lights stay on.

  • Filed Feb 2019 · Also filed under Air Bags

    NOVEMBER 2018, ON A HIGHWAY, HIT A BUMP, AND THE SEAT BELT AND AIR BAG LIGHTS CAME ON, THERE WAS A MESSAGE THAT THE DRIVER'S SIDE SEATBELT WAS UNFASTENED, EVEN THOUGH THE SEAT BELT WAS SECURELY FASTENED, AND THE SEAT BELT CHIME RANG CONTINUOUSLY. ABOUT 100 MILES LATER, I HIT ANOTHER BUMP AND THE LIGHTS WENT OFF AND THE TRUCK STAYED FUNCTIONING CORRECTLY FOR SEVERAL MONTHS. IN JANUARY 2019, AFTER STARTING THE VEHICLE AND FASTENING THE SEAT BELT, THE SEAT BELT LIGHT CAME BACK ON, THE AIR BAG LIGHT CAME BACK ON AND THE SEAT BELT MESSAGE SAYS THAT IT IS NOT FASTENED AND IT CHIMES CONTINUOUSLY FOR ABOUT FIVE MINUTES. I TOOK THE VEHICLE TO THE DEALERSHIP ON FEBRUARY 20, 2019. THEY FOUND A CODE "U0151 OCR MODULE LOST COMMUNICATION" AND TOLD ME THE OCR MODULE WOULD HAVE TO BE REPLACED BUT IT IS ON BACK ORDER. THE VEHICLE CONTINUES TO MALFUNCTION. THE VEHICLE HAS NOT EVER BEEN IN ANY ACCIDENTS THAT WOULD HAVE DEPLOYED THE AIR BAGS. THE VEHICLE HAS LESS THAN 73,000 MILES ON IT. I AM UPLOADING SEVERAL PICTURES. THE FIRST IS THE DASHBOARD SHOWING THE LIGHTS ON AND SEATBELT UNFASTENED MESSAGE EVEN THOUGH I HAD THE SEATBELT FASTENED. THE SECOND IS A PICTURE OF THE OCR MODULE WHICH I LOOKED AT TO MAKE SURE IT DIDN'T HAVE ANY LOOSE WIRES. AND THE THIRD IS THE DIAGNOSTIC REPORT FROM THE DEALERSHIP.

  • Filed Mar 2017 · Also filed under Vehicle Speed Control

    SEAT BELT LOCATION. BOTH DRIVER AND PASSENGER. TO GET THEM IN THE REG CAB YOU NEED TO REACH WAY BACK AND AS YOU GET OLDER IT GETS HARDER. THIS STATIONARY BUT IS UNABLE TO DO IF MOBILE. THE VEHICLE WILL SOMETIMES ACCELERATE A LOT EVEN JUST TOUCHING THE ACCELERATOR AT TIMES YOU HAVE TO THIS CAN BE WHEN YOU LEAST EXPECT IT.

  • Filed Mar 2017 · Also filed under Electrical System, Engine

    TRUCK SHUTTING OFF AT RANDOM DRIVING DOWN THE ROAD NEEDING TO RESTART ENGINE. YOU HIT A BUMP AND TRUCK SHUTS OFF VERY DANGEROUS LIFE TREATING. MANIFOLD BOLTS HAVE SNAPPED OFF INTO ENGINE. TRUCK SHIFTS TO 4TH GEAR AT RANDOM CAUSING A JERR AND SKID OF BACK TIRES COULD CAUSE LOSS OF CONTROL WHICH COULD LEAD TO DEATH OR INJURY

  • Filed Oct 2015

    REAR SEAT SEAT BELTS ARE INOPERABLE. POOR/FAULTY DESIGN. LOWER HALF OF REAR SEAT RAISES/LOWERS FOR STORAGE. THE BUCKLE END OF THE BELT IS NOT ACCESSABLE DUE TO POOR DESIGN. THIS MAKE THE BACK SEAT NOT HAVE FUNCTIONING SEAT BELTS. VEHICLE HAS BEEN TAKEN BACK TO DEALER. WITH GREAT EFFORT THEY CAN FISH OUR THE BUCKLES, BUT AS SOON AS THE SEAT IS MOVED THEY ARE NO LONGER ACCESSABLE.

• Diesel5

  • Filed May 2016 · Also filed under Steering, Fuel System, Air Bags, Engine

    TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING), 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), AND 15V459000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • Filed May 2015 · Also filed under Engine And Engine Cooling, Fuel System, Engine

    TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/27/15*CN

  • Filed Feb 2015 · Also filed under Steering, Engine And Engine Cooling, Fuel System

    TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

  • Filed Feb 2015 · Also filed under Engine And Engine Cooling, Fuel System

    TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V63500 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Filed Dec 2014 · Also filed under Steering, Fuel System, Power Train

    THE WEEK OF MARCH 9TH OF THIS YEAR, WE TOOK THE TRUCK IN FOR TRANSMISSION PROBLEM AND WHEEL ALIGNMENT TO THE LOCAL DEALER: FRONTIER DODGE CHRYSLER JEEP 5801 SPUR 327 LUBBOCK, TX 79424 THE TRANSMISSION WAS REPAIRED. THE SERVICE ADVISOR TOLD US THAT THEY WILL ONLY FIX THE ALIGNMENT AFTER THEY RECEIVE THE RECALL PART# N49. DUE TO THEM HAVING TO REALIGN IT AGAIN AFTER THEY REPAIR N49. THE STEERING WHEEL'S POSITION IS OFF. THE LOGO IS TILTED TO THE RIGHT. WITH THAT SAID, ITS NOW DECEMBER AND WE HAVE NOT RECEIVED ANY CALLS FROM THE DEALER. THEY HAVE NOT CONTACTED US WITH ANY UPDATES. WE CALLED IN JUNE AND THE SERVICE DESK AND WERE TOLD THAT THEY DIDN'T HAVE OUR PART YET. THAT WAS SAID EVEN BEFORE WE GAVE THEM OUR NAME. HOW DID THEY KNOW WHO THEY WERE TALKING TO? AFTER WE IDENTIFIED THE TRUCK, THEY SAID THAT THE PART ISN'T IN YET. THE ONLY REASON THAT WE ARE CONTACTING YOU IS DUE TO THE POOR CUSTOMER SERVICE THAT WE RECEIVED AT THE LOCAL DODGE DEALER. AND WE UNDERSTAND THAT THE RECALLS NEED TO BE DONE. THE ONLY PROBLEM IS THAT ITS NOT GETTING DON?T IN A TIMELY MATTER. THE 2ND RECALL, WITH COMPARTMENT FIRE, SOUNDS LIKE IT COULD BE A DISASTER. I DON'T EVEN FEEL COMFORTABLE DRIVING THE TRUCK ESPECIALLY HAVING MY FAMILY IN IT. I WOULD REALLY LIKE A CALL OR SOME SORT OF RESPONSE TO THE ABOVE SITUATION. *TR

• Seats4

  • Filed Dec 2021 · Also filed under Electrical System

    Both airbag harnesses under the driver and passenger seat had to be replaced because of faulty connections that kept throwing air bag codes on dash display

  • Filed Mar 2019 · Also filed under Engine

    MY RAM 1500 HAD VALVE SPRINGS BREAK. IT HAS A TICK IN THE ENGINE AND THE MECHANIC SAID IT WAS A LIFTER. HE SAID 2012 RAMS ALWAYS GET BAD LIFTERS, ALSO THE FRONT SEATS THE WAY THEY ARE SHAPED, WHEN GETTING IN OR OUT THE EDGES ARE RUBBED AND MY LEATHER IS TORN. THE LIFTER IS A MAJOR ISSUE. I'LL NEVER BY ANOTHER RAM AGAIN BECAUSE OF IT. MY TRUCK SOUNDS AWFUL. I HAVE 97000 MILE IT'S 2012, LOOKS BEAUTIFUL, AND SOUNDS LIKE A BEATER. IT TICKS WHEN I START IT AND SOUNDS WORSE WHEN I DRIVE. WHEN MY SPRINGS BROKE I WAS DRIVING 70 ON THE INTETSTATE.. THE LIFTER ISSUE CAME FIRST, NOT SURE IF IT CAUSED THE SPRINGS TO BREAK.

  • Filed Jan 2018 · Also filed under Power Train, Electrical System

    TAMARA RECALL- SO ON JUNE OF 2017 I WAS DRIVING FROM TEXAS TO COLORADO. I WAS AT THE PASSING BY TRINIDAD, CO WHEN THE TRUCK JUST GAVE OUT GOING UP THE HILL. IT LITERALLY LEFT ME STRANDED IN THE MIDDLE OF THE HILL WHILE CARS WER DRIVING BY 70 MILES AN HOUR. M AND M TOWING TOWED IT TO TRINIDAD AND THEY INFORMED ME THE TRANSFER CASE WAS BAD AND SO WAS THE RIGHT FRONT DRIVE SHAFT. I PAID 2500 DOLLARS TO HAVE THAT REPAIRED. WELL NOW SINCE SEPTEMBER OF 2012 THE TRUCK KEEPS GIVING ME PROBLEMS. IT TURNS OFF LITERALLY WHILE I'M DRIVING MAKING ME LOOSE ANY STEERING OR BREAK POWER. THE HEATING SEATS HAVE STOPPED WORKING, THE TRACTION LIGHT KEEPS TURNING OFF AND ON. THE LIGHT TRAILER DISCONNECTED MESSAGE IS PERMANENTLY ON. THE SHIFTER WON'T MOVE OUTTA PARK ALMOST EVERYDAY WHEN I FIRST START THE TRUCK. THE TRUCK TURNS ON AND IMMEDIATELY SHUTTS OFF. THE REMOTE START ONLY WORKS HALF OF THE TIME. I WAS JUST INFORMED THE EXHAUST MANIFOLD IS CRACKED AND THAT THE RFRONT DIFFERENTIAL IS BAD TOO. AT THIS POINT THE TRUCK ISN'T EVEN DRIBBLE UNLESS I SPEND LIKE 5000 IN FIXING IT. BIT HOW IF I'M MAKING 700 PAYMENT MONTHLY. THE TRUCK IS PLAIN AND SIMPLE FALLING APART AND I HAVE ONLY HAD IT FOR A YEAR AND A HALF. WHAT WORRIES ME THE MOST THAT IT TURNS COMPLETELY OFF WITHOUT NOTICE OR WARNING WHILE I'M DRIVING WITH MY KIDS IN THE TRUCK

  • Filed Jan 2012

    THE DESIGN OF THE HEADREST IS BAD. IT FORCES YOU TO BEND YOUR NECK AS SUCH AN ANGLE THAT IT CAUSES EXTREME NECK AND UPPER BACK PAIN. I REALIZE THAT BY REMOVING THE HEAD REST I WILL NOT HAVE ANY WHIPLASH PROTECTION BUT I AM WILLING TO TAKE THAT CHANCE BECAUSE I AM IN PAIN EACH TIME I DRIVE THE VEHICLE. WHO EVER FORCED THE MANUFACTURES TO MAKE THE HEADREST THIS WAY HAS NEVER DRIVEN ONE. MORE RESEARCH NEEDS TO BE DONE BEFORE YOU FORCE THE MANUFACTURE TO USE SUCH A HEADREST. *TR

• Equipment3

  • Filed Feb 2022

    The contact owns a 2012 Dodge Ram 1500. The contact stated that the radio was hacked. The safety features became inoperable and the vehicle attempted to crash. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 15V461000 (Equipment). The manufacturer was notified, but no further assistance was provided. The approximate failure mileage was 125,000.

  • Filed May 2014

    WHEN YOU COPY MP3'S TO THE HARD DRIVE AND THEN PLAY THEM THE RADIO WILL LOCK UP AND NOT FUNCTION TILL YOU SHUT THE CAR OFF FOR 90SECONDS I HAVE HAD THE RADIO REPLACED AND IT STILL DOES THE SAME THING I HAVE A 2013 DURANGO THAT DOES THE EXACT SAME THING. THIS IS A SOFTWARE BUG IN THE RADIO. *TR

  • Filed Jan 2014 · Also filed under Wheels

    DODGE RAM LARAMIE1500 4X4 CREW CAB BUILT IN JUNE 2012 HAS FACTORY 20X9 ALUMINUM CHROME CLAD WHEELS WITH GOODYEAR WRANGLER HP P275/60R20 TIRES. PROBLEM WITH THIS IS THE SPARE TIRE & THE FACTORY JACK. HAD A REAR PASSENGER SIDE TIRE BLOW OUT AND HAD TO JACK THE TRUCK TO FIX THE FLAT. FIRST, THE SPARE TIRE SIZE IS P235/85R17, MY WHEELS ARE 20" RIMS AND 1-1/4 HIGHER OVER ALL. THIS TRUCK HAS THE ELECTRONIC STABILITY CONTROL (ESC) WHICH STATES TO HAVE THE PROPER SIZE RIMS & TIRES AS THIS SYSTEM MAY NOT FUNCTION PROPERLY IF THEY ARE DIFFERENT SIZES. SECONDLY, THE JACK DODGE PROVIDES CAN'T HOLD THE WEIGHT OF THESE TRUCKS. THIS JACK COLLAPSED SOON AFTER RAISING THE FLAT TRUCK TIRE 1-2" OFF THE GROUND, THE WORM GEAR LOOKS LIKE A U-BOLT. CALLED BOTH THE DEALER I PURCHASED THE TRUCK FROM IN DECEMBER 2012 AND DODGE. NEITHER IS WILLING TO HELP REMEDY THESE PROBLEMS. DODGE DID HAVE A RECALL 12V192000 JAN 5TH 6TH 2012 FOR THE SPARE TIRE NOT BEING SIZED CORRECTLY. IS THIS NOT THE SAME CASE? *TR

• Visibility/Wiper3

  • Filed Aug 2015

    CERTAIN ANGLES OF THE SUN IN MORNING OR AFTERNOON CAUSE A REFLECTION ON THE WINDSHIELD FROM THE DASHBOARD WHICH MAKES IT IMPOSSIBLE TO SEE THE ROAD. PRIMARILY WITH A DARK BACKGROUND WHEN TRAVELING THROUGH A NEIGHBORHOOD WITH TREES OR BUILDINGS. THE GLARE OFF THE TOP OF THE DASHBOARD TO THE WINDSHIELD JUST MAKES IT IMPOSSIBLE TO SEE THE ROAD.

  • Filed Aug 2015 · Also filed under Electrical System

    DRIVING DOWN THE ROAD AND THE WIPERS STOPPED WORKING, NO VISIBLY AT ALL!!!! TURNS OUT ITS THE POWER CONTROL MODULE, AKA THE FUSE BOX. NOT THE WIPER MOTOR, SWITCH ETC... NO WAY TO PREDICT WHEN IT WILL GO. SUPER DANGEROUS!!!

  • Filed Mar 2014

    THE HEATING AND AIR CONDITIONS SYSTEM WOULD NOT OPERATE. WINDOWS FOGGED UP AND DEFROSTER WOULD NOT OPERATE AT ALL. LOST COMPLETE VISIBILITY ALMOST IMMEDIATELY. HAD TO PULL OVER AND MANUALLY REMOVE FOG FROM INSIDE WINDOWS. HAD TO DO THIS NUMEROUS TIMES UNTIL ARRIVED AT HOME. IN SHOP NOW FOR REPAIRS UNKNOWN AT THIS TIME WHAT CAUSED FAILURE. SUSPECT CONTROL HEAD FAILURE. *TR

• Visibility2

  • Filed Apr 2022

    The contact owns a 2012 Ram 1500. The contact stated that upon opening the rear driver's side sliding door, the rear driver's side window shattered. The vehicle was taken to a glass repair facility where the 3-piece rear driver's side window glass was replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred while his wife was opening rear the driver's side door. The contact stated that some of the broken pieces was on her face. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.

  • Filed Jan 2017

    TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT STATED THAT THE ADHESIVE FROM BOTH EXTERIOR MIRRORS WERE DEGRADING, WHICH WOULD EVENTUALLY RESULT IN BOTH REAR VIEW MIRRORS BEING DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. UPDATED 03/07/17*LJ

• Latches/Locks/Linkages2

  • Filed Dec 2019

    TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TAILGATE OPENED INDEPENDENTLY AND CAUSED OBJECTS TO FALL OUT ONTO THE ROADWAY. AFTER SEVERAL ATTEMPTS, THE TAILGATE WAS ABLE TO LATCH SECURELY. THE CONTACT STATED THAT THIS WAS THE SECOND INCIDENT OF THE TAILGATE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.

  • Filed Oct 2015

    TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE HOOD OPENED AUTOMATICALLY AND FRACTURED THE WINDSHIELD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE VEHICLE BE TAKEN TO A DEALER. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

• Hydraulic2

  • Filed Aug 2018 · Also filed under Service Brakes

    TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE WAS PRESENT COMING FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TAKEN BACK TO HALL CHRYSLER/JEEP(address removed) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE BRAKE CALIPER SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT, APPROXIMATELY FOUR MONTHS LATER, THE REAR DRIVER SIDE BRAKE CALIPER EXPERIENCED THE SAME FAILURE. RECENTLY, THE SAME BRAKE CALIPER FAILURE OCCURRED ON THE FRONT DRIVER SIDE WHEEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.

  • Filed Mar 2016 · Also filed under Service Brakes

    TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKES WERE APPLIED BUT FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 04/20/16*LJ

• Forward Collision Avoidance1

  • Filed Jan 2025 · Also filed under Electrical System, Fuel/Propulsion System

    Fuel pump randomly shuts down while driving. Or no start condition. Loss of cruise control hitting bumps in the road. Service 4x4, no tc, no cc, trailer lights disconnect. Dealer has recalls on other same year vehicles w same motor w same TIPM defective part. Not on truck. Warranty will not cover due to common problem. Since fuel relay is part of fuse box, will not cover part. Part alone is $2200. Dealer only. Can't get remanfactured, rebuilt, or part store item. Stuck with a truck that barely runs and almost $3000 to fix a non warranty issue. And very common.

• Back Over Prevention1

  • Filed Nov 2024 · Also filed under Unknown or Other

    Front frame bracket on gas tank has rotted out. There is a recall on this already for other 2012 ram 1500 vehicles. Nhtsa 18v-160 frame bracket

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings differ by cab style and 2WD/4WD, so check the row that matches the truck. Source: nhtsa.gov/ratings.